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IT Service Desk Specialist - Level II - LOVELL
Systems Plus, Inc. Chicago, Illinois
Job Description Daily Responsibilities: Maintain workstation and laptop operational baselines and cybersecurity compliance, and provide desk-side and remote support to resolve software and hardware issues not resolved by the GSC or other Enterprise Support Teams (e.g., LAN/WAN/WLAN, software, hardware, network, administrative, and approved special projects). Support local assets, new technology acquisition, and life cycle management for IT hardware and deploy end-user system images to new workstations and laptops in accordance with approved imaging practices. Serve as the primary point of contact for customer engagement, support end-user service requests, and monitor and triage site-assigned ticket Provide hardware support including but not limited to on-site touch labor, troubleshooting, integration, configuration, and installation of authorized hardware, software, and peripherals. Support inventory and configuration management activities by maintaining accurate hardware and software records and assisting with enterprise asset management processes. Assist with configuration baseline management and documentation to ensure system components, interfaces, and revisions are properly tracked throughout the lifecycle. Support equipment staging, installation, testing, and integration while ensuring system configurations comply with enterprise configuration management requirements. Support identity and desktop management activities by coordinating with the Global Service Center (GSC) to manage ticket queues, resolve Tier 2 issues, and escalate complex problems as required. Communicate technical issues and solutions clearly to customers, providing guidance and support to ensure effective resolution of access or system issues. Other duties as assigned. Required Experience: Four (4) years of experience demonstrating the required proficiency. Required Degree: Bachelor's degree and/or equivalency. Required Certifications: IAT II CE: Associate Level Required Clearance: Ability to obtain and maintain a Tier 3 security clearance
10/25/2026
Full time
Job Description Daily Responsibilities: Maintain workstation and laptop operational baselines and cybersecurity compliance, and provide desk-side and remote support to resolve software and hardware issues not resolved by the GSC or other Enterprise Support Teams (e.g., LAN/WAN/WLAN, software, hardware, network, administrative, and approved special projects). Support local assets, new technology acquisition, and life cycle management for IT hardware and deploy end-user system images to new workstations and laptops in accordance with approved imaging practices. Serve as the primary point of contact for customer engagement, support end-user service requests, and monitor and triage site-assigned ticket Provide hardware support including but not limited to on-site touch labor, troubleshooting, integration, configuration, and installation of authorized hardware, software, and peripherals. Support inventory and configuration management activities by maintaining accurate hardware and software records and assisting with enterprise asset management processes. Assist with configuration baseline management and documentation to ensure system components, interfaces, and revisions are properly tracked throughout the lifecycle. Support equipment staging, installation, testing, and integration while ensuring system configurations comply with enterprise configuration management requirements. Support identity and desktop management activities by coordinating with the Global Service Center (GSC) to manage ticket queues, resolve Tier 2 issues, and escalate complex problems as required. Communicate technical issues and solutions clearly to customers, providing guidance and support to ensure effective resolution of access or system issues. Other duties as assigned. Required Experience: Four (4) years of experience demonstrating the required proficiency. Required Degree: Bachelor's degree and/or equivalency. Required Certifications: IAT II CE: Associate Level Required Clearance: Ability to obtain and maintain a Tier 3 security clearance
Forward Deployed Specialist
Elios AI Washington, Washington DC
Job Description Forward Deployed Specialist Location: Remote (US) Type: Contract, Full Time Experience: 3+ years About the Role We're hiring Forward Deployed Specialists to make sure AI projects get adopted once they're built. You'll work directly with client teams to find the use cases worth pursuing, shape how the solution fits their daily work, and stay close enough after launch to prove it's paying off. You'll pair with Forward Deployed Engineers on full-time contract engagements with enterprise teams in industries like energy, healthcare, financial services, and industrial operations. You own the business side of the deployment: discovery, workflow design, configuration, training, and measuring results. You don't need to be a software engineer, but you should be at home in a spreadsheet, a SQL query, or a prompt, and able to hold your own in a room with engineers. If you come from consulting or operations and have watched good technology go unused because nobody owned the rollout, this role is that owner. What You'll Do Lead discovery with client stakeholders to map workflows and pick the use cases with the clearest payoff Translate what you hear into requirements an engineer can build against Configure and test AI tools and workflows, including writing and refining prompts Train end users and build internal champions, because change management decides whether a rollout sticks Track adoption and ROI with real data, then turn it into a story leadership can act on Serve as the client's day-to-day point of contact on scope, timelines, and expectations Field feedback goes back to the engineers from you, so the next iteration fixes what users actually hit Qualifications Background 3+ years in management or technology consulting, solutions consulting, implementation, or enterprise customer success Strong structured problem solving: you can walk into a messy process and come out with a clear plan Data fluency in Excel or Google Sheets, with SQL or Python a plus Hands-on use of current AI tools (ChatGPT, Claude, Copilot, or similar) in your own work, and a point of view on where they help and where they don't Clear writing and presenting, with executives and frontline teams alike Comfortable juggling several stakeholders and some ambiguity without losing the thread Nice to Have Took an AI deployment, automation project, or enterprise software rollout from kickoff to adoption Industry background in healthcare, energy, financial services, or industrial operations Project management or change management experience Why Join Us You'll work alongside engineers and strategists who've delivered AI across a lot of enterprise environments, and you'll be the reason the work lands with the people it's built for. It's a role with real ownership and direct access to client leadership. New engagements open on a rolling basis. Apply once and we'll match you to the ones that fit your background. To apply, click Apply on LinkedIn
10/25/2026
Full time
Job Description Forward Deployed Specialist Location: Remote (US) Type: Contract, Full Time Experience: 3+ years About the Role We're hiring Forward Deployed Specialists to make sure AI projects get adopted once they're built. You'll work directly with client teams to find the use cases worth pursuing, shape how the solution fits their daily work, and stay close enough after launch to prove it's paying off. You'll pair with Forward Deployed Engineers on full-time contract engagements with enterprise teams in industries like energy, healthcare, financial services, and industrial operations. You own the business side of the deployment: discovery, workflow design, configuration, training, and measuring results. You don't need to be a software engineer, but you should be at home in a spreadsheet, a SQL query, or a prompt, and able to hold your own in a room with engineers. If you come from consulting or operations and have watched good technology go unused because nobody owned the rollout, this role is that owner. What You'll Do Lead discovery with client stakeholders to map workflows and pick the use cases with the clearest payoff Translate what you hear into requirements an engineer can build against Configure and test AI tools and workflows, including writing and refining prompts Train end users and build internal champions, because change management decides whether a rollout sticks Track adoption and ROI with real data, then turn it into a story leadership can act on Serve as the client's day-to-day point of contact on scope, timelines, and expectations Field feedback goes back to the engineers from you, so the next iteration fixes what users actually hit Qualifications Background 3+ years in management or technology consulting, solutions consulting, implementation, or enterprise customer success Strong structured problem solving: you can walk into a messy process and come out with a clear plan Data fluency in Excel or Google Sheets, with SQL or Python a plus Hands-on use of current AI tools (ChatGPT, Claude, Copilot, or similar) in your own work, and a point of view on where they help and where they don't Clear writing and presenting, with executives and frontline teams alike Comfortable juggling several stakeholders and some ambiguity without losing the thread Nice to Have Took an AI deployment, automation project, or enterprise software rollout from kickoff to adoption Industry background in healthcare, energy, financial services, or industrial operations Project management or change management experience Why Join Us You'll work alongside engineers and strategists who've delivered AI across a lot of enterprise environments, and you'll be the reason the work lands with the people it's built for. It's a role with real ownership and direct access to client leadership. New engagements open on a rolling basis. Apply once and we'll match you to the ones that fit your background. To apply, click Apply on LinkedIn
ERP Application & IT Specialist
Arena Family of Companies
Job Description ERP Application & IT Specialist / Greater San Diego / North County Onsite $105,000-$125,000 Arena Staffing has partnered with a well-established Southern California company seeking a hands-on ERP Application & IT Specialist to support the business-critical applications and technology used across the organization. The role is onsite 5 days per week. This role is approximately 80% Business Applications / ERP Support and 20% Onsite IT Support . The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales. This is not a software development role. We are looking for someone who enjoys figuring out why something is not working , can isolate whether an issue involves the user, data, permissions, configuration, application, integration, or another connected system, and will own the problem through resolution. Why This Role Is Worth Considering High-visibility position working directly with the CTO, executives, and business leaders Approximately 80% focused on ERP and business applications Exposure to order management, e-commerce, shipping, inventory, invoicing, returns, and connected systems Opportunity to support applications used across Accounting, Customer Service, Distribution, Operations, and Sales Ownership of issues from initial troubleshooting through final resolution Support from ERP specialists, software vendors, MSPs, and other technical partners when deeper expertise is required Opportunity to improve documentation, workflows, processes, and the overall user experience Stable, established Southern California organization with multiple local facilities Role Snapshot Title: ERP Application & IT Specialist Location: North County San Diego / Near Oceanside Schedule: Full-time, onsite 5 days per week Reports To: Chief Technology Officer Role Type: Individual Contributor Compensation: $105,000-$125,000 based on experience Travel: Occasional support at nearby company locations What You Will Do Business Applications / ERP Support, Approximately 80% Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system Support user accounts, permissions, access, application configuration, and routine application administration Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications Resolve front-end and configuration issues when possible Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner Maintain ownership of escalated issues through resolution Participate in application upgrades, testing, system changes, and user acceptance testing Identify recurring issues and opportunities to improve application usability and business workflows Onsite IT Support, Approximately 20% Serve as an onsite technology resource for employees and executives Support Windows and macOS computers, monitors, printers, peripherals, and workplace technology Assist with onboarding, offboarding, account provisioning, application access, and equipment setup Support SSO, MFA, identity, permissions, and other user-access issues Respond to walk-up requests and service tickets while balancing competing priorities Coordinate with MSPs, network partners, and other technical specialists when infrastructure support is required Maintain clear documentation, troubleshooting procedures, runbooks, user guides, and knowledge-base content What You Need to Bring 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application Experience troubleshooting technology used by departments outside of IT Strong troubleshooting and problem-isolation skills Experience supporting user accounts, permissions, access, or application configuration Experience working with software vendors, MSPs, or outside technical partners Working knowledge of Windows and/or macOS and common workplace technology Understanding of identity, access management, SSO, MFA, and general IT support practices Strong communication, organization, documentation, and customer-service skills Ability to learn unfamiliar applications and technologies quickly A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred , or equivalent relevant professional experience. Nice to Have Manufacturing, medical device, life sciences, dental, distribution, consumer products, or another physical-product environment Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies Experience with ticketing, remote-support, documentation, or IT asset-management platforms Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity Familiarity with regulated environments, computer system validation, or 21 CFR Part 11 Interview Process Round 1: Technology leadership interview Round 2: Executive leadership interview Final: In-person meeting with technology leadership Interested in learning more? Apply directly or message me confidentially to discuss the opportunity. Equal Employment Opportunity Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.
10/25/2026
Full time
Job Description ERP Application & IT Specialist / Greater San Diego / North County Onsite $105,000-$125,000 Arena Staffing has partnered with a well-established Southern California company seeking a hands-on ERP Application & IT Specialist to support the business-critical applications and technology used across the organization. The role is onsite 5 days per week. This role is approximately 80% Business Applications / ERP Support and 20% Onsite IT Support . The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales. This is not a software development role. We are looking for someone who enjoys figuring out why something is not working , can isolate whether an issue involves the user, data, permissions, configuration, application, integration, or another connected system, and will own the problem through resolution. Why This Role Is Worth Considering High-visibility position working directly with the CTO, executives, and business leaders Approximately 80% focused on ERP and business applications Exposure to order management, e-commerce, shipping, inventory, invoicing, returns, and connected systems Opportunity to support applications used across Accounting, Customer Service, Distribution, Operations, and Sales Ownership of issues from initial troubleshooting through final resolution Support from ERP specialists, software vendors, MSPs, and other technical partners when deeper expertise is required Opportunity to improve documentation, workflows, processes, and the overall user experience Stable, established Southern California organization with multiple local facilities Role Snapshot Title: ERP Application & IT Specialist Location: North County San Diego / Near Oceanside Schedule: Full-time, onsite 5 days per week Reports To: Chief Technology Officer Role Type: Individual Contributor Compensation: $105,000-$125,000 based on experience Travel: Occasional support at nearby company locations What You Will Do Business Applications / ERP Support, Approximately 80% Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system Support user accounts, permissions, access, application configuration, and routine application administration Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications Resolve front-end and configuration issues when possible Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner Maintain ownership of escalated issues through resolution Participate in application upgrades, testing, system changes, and user acceptance testing Identify recurring issues and opportunities to improve application usability and business workflows Onsite IT Support, Approximately 20% Serve as an onsite technology resource for employees and executives Support Windows and macOS computers, monitors, printers, peripherals, and workplace technology Assist with onboarding, offboarding, account provisioning, application access, and equipment setup Support SSO, MFA, identity, permissions, and other user-access issues Respond to walk-up requests and service tickets while balancing competing priorities Coordinate with MSPs, network partners, and other technical specialists when infrastructure support is required Maintain clear documentation, troubleshooting procedures, runbooks, user guides, and knowledge-base content What You Need to Bring 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application Experience troubleshooting technology used by departments outside of IT Strong troubleshooting and problem-isolation skills Experience supporting user accounts, permissions, access, or application configuration Experience working with software vendors, MSPs, or outside technical partners Working knowledge of Windows and/or macOS and common workplace technology Understanding of identity, access management, SSO, MFA, and general IT support practices Strong communication, organization, documentation, and customer-service skills Ability to learn unfamiliar applications and technologies quickly A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred , or equivalent relevant professional experience. Nice to Have Manufacturing, medical device, life sciences, dental, distribution, consumer products, or another physical-product environment Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies Experience with ticketing, remote-support, documentation, or IT asset-management platforms Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity Familiarity with regulated environments, computer system validation, or 21 CFR Part 11 Interview Process Round 1: Technology leadership interview Round 2: Executive leadership interview Final: In-person meeting with technology leadership Interested in learning more? Apply directly or message me confidentially to discuss the opportunity. Equal Employment Opportunity Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.
Salesforce Consultant
MathCo Vernon Hills, Illinois
Job Description About Us TheMathCompany or MathCo is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo's proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO. For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to 'Leave a Mark'. Engagement Manager, Salesforce Agentforce Specialist / Agent Experience Designer As an Engagement Manager, Salesforce Agentforce Specialist, you will play a pivotal role in driving designs, builds, and optimizes autonomous AI agents and human-AI workflows inside Salesforce to improve customer service and employee productivity. You will lead high-impact projects that enhance customer data insights, optimize data governance, and implement predictive analytics solutions to improve business outcomes. This role acts as the strategic bridge between business leaders, Salesforce technical teams, and implementation partners, ensuring that Salesforce solutions align with business objectives and drive measurable impact. Key Responsibilities Client & Stakeholder Management Serve as a trusted advisor to clients, providing expertise on Salesforce Agentforce, Salesforce Data Cloud, and data-driven decision-making. Lead discussions on AI strategy, ensuring alignment with business objectives and client expectations. Manage stakeholder relationships, set expectations, and drive adoption of Salesforce Agentforce AI & Data Cloud capabilities. Collaborate with Data, Salesforce and other teams to design and implement Agentforce solutions that meet client needs. Salesforce Agentforce & Data Cloud Execution Map out customer and employee workflows to figure out where autonomous or assistant AI agents can add value Configure Agentforce templates, build prompt structures, and define action management workflows. Link Salesforce Data Cloud (Data 360) and external knowledge sources so agents have accurate real-time context Lead the design, implementation, and optimization of Salesforce Data Cloud solutions, ensuring seamless data integration and governance. Develop and execute predictive and prescriptive analytics solutions using Agentforce & other Data Cloud AI-powered insights. Oversee the development of Agentforce Build & Implementation . Partner with data engineers and Salesforce specialists to ensure data integrity, accessibility, and scalability across enterprise solutions. Team Leadership & Delivery Lead and mentor a team of Salesforce consultants, data analysts, and AI Engineers to execute high-quality data analytics and cloud implementation initiatives. Ensure project deliverables are on track, meet client expectations, and provide tangible business value. Stay ahead of Salesforce Data Cloud advancements, AI-driven analytics, and CRM industry trends, bringing innovative solutions to clients. Ideal Candidates Will Have: 5+ years of experience in Salesforce consulting, Data Cloud solutions, CRM Analytics, or enterprise data strategy. Hands-on experience with Prompt Builder, custom topics, actions, and agent testing (ideally holding a Salesforce Certified Agentforce Specialist credential) Direct experience building or managing Salesforce Agentforce agents Proven expertise in Salesforce Data Cloud, Agentforce, CRM Analytics (CRMA), and Marketing Cloud Intelligence. Strong understanding of Salesforce architecture, data governance, and integration best practices. Skilled at communicating with stakeholders and leadership with updates using data storytelling and providing timely, concise and actionable updates. Experience leading Salesforce Agentforce implementation projects, stakeholder engagement, and business process analysis. Strong project management skills with a track record of delivering high-impact, analytics-driven solutions. Preferred Certifications (At least one) Salesforce Certified Agentforce Specialist Salesforce Data Cloud Consultant Salesforce AI & Data Cloud Specialist CRM Analytics (CRMA) Certified Certified Salesforce Business Analyst Nice-to-Have Skills Experience in Enterprise-level implementation, ideally Pharama/Life science industries. Background in Salesforce Marketing Cloud or Pardot. Familiarity with SQL, Python, or other data analytics tools.
10/25/2026
Full time
Job Description About Us TheMathCompany or MathCo is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo's proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO. For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to 'Leave a Mark'. Engagement Manager, Salesforce Agentforce Specialist / Agent Experience Designer As an Engagement Manager, Salesforce Agentforce Specialist, you will play a pivotal role in driving designs, builds, and optimizes autonomous AI agents and human-AI workflows inside Salesforce to improve customer service and employee productivity. You will lead high-impact projects that enhance customer data insights, optimize data governance, and implement predictive analytics solutions to improve business outcomes. This role acts as the strategic bridge between business leaders, Salesforce technical teams, and implementation partners, ensuring that Salesforce solutions align with business objectives and drive measurable impact. Key Responsibilities Client & Stakeholder Management Serve as a trusted advisor to clients, providing expertise on Salesforce Agentforce, Salesforce Data Cloud, and data-driven decision-making. Lead discussions on AI strategy, ensuring alignment with business objectives and client expectations. Manage stakeholder relationships, set expectations, and drive adoption of Salesforce Agentforce AI & Data Cloud capabilities. Collaborate with Data, Salesforce and other teams to design and implement Agentforce solutions that meet client needs. Salesforce Agentforce & Data Cloud Execution Map out customer and employee workflows to figure out where autonomous or assistant AI agents can add value Configure Agentforce templates, build prompt structures, and define action management workflows. Link Salesforce Data Cloud (Data 360) and external knowledge sources so agents have accurate real-time context Lead the design, implementation, and optimization of Salesforce Data Cloud solutions, ensuring seamless data integration and governance. Develop and execute predictive and prescriptive analytics solutions using Agentforce & other Data Cloud AI-powered insights. Oversee the development of Agentforce Build & Implementation . Partner with data engineers and Salesforce specialists to ensure data integrity, accessibility, and scalability across enterprise solutions. Team Leadership & Delivery Lead and mentor a team of Salesforce consultants, data analysts, and AI Engineers to execute high-quality data analytics and cloud implementation initiatives. Ensure project deliverables are on track, meet client expectations, and provide tangible business value. Stay ahead of Salesforce Data Cloud advancements, AI-driven analytics, and CRM industry trends, bringing innovative solutions to clients. Ideal Candidates Will Have: 5+ years of experience in Salesforce consulting, Data Cloud solutions, CRM Analytics, or enterprise data strategy. Hands-on experience with Prompt Builder, custom topics, actions, and agent testing (ideally holding a Salesforce Certified Agentforce Specialist credential) Direct experience building or managing Salesforce Agentforce agents Proven expertise in Salesforce Data Cloud, Agentforce, CRM Analytics (CRMA), and Marketing Cloud Intelligence. Strong understanding of Salesforce architecture, data governance, and integration best practices. Skilled at communicating with stakeholders and leadership with updates using data storytelling and providing timely, concise and actionable updates. Experience leading Salesforce Agentforce implementation projects, stakeholder engagement, and business process analysis. Strong project management skills with a track record of delivering high-impact, analytics-driven solutions. Preferred Certifications (At least one) Salesforce Certified Agentforce Specialist Salesforce Data Cloud Consultant Salesforce AI & Data Cloud Specialist CRM Analytics (CRMA) Certified Certified Salesforce Business Analyst Nice-to-Have Skills Experience in Enterprise-level implementation, ideally Pharama/Life science industries. Background in Salesforce Marketing Cloud or Pardot. Familiarity with SQL, Python, or other data analytics tools.
Snowflake Lead Developer - Platform Governance & Security Specialist
NLB Services Fort Mill, South Carolina
Job Description About The Role Seeking an experienced Snowflake Lead Developer to lead enterprise-wide platform governance, security automation, and compliance initiatives. This role focuses on establishing Center of Excellence, implementing comprehensive security frameworks, and automating all aspects of Snowflake platform management. Core Responsibilities Center of Excellence & Security Implementation Establish Snowflake Center of Excellence framework and platform standards Remediate audit findings including CyberArk integration for key pair authentication Implement Dynamic Data Masking policies and Protegrity tokenization enterprise-wide Deploy Dynamic Data Classification framework and credential protection via Conjur Vault/AWS Secrets Manager Implement automated service account credential rotation Automation & Integration Collaborate with ServiceNow and IIQ teams to automate user provisioning workflows Develop Snowflake APIs for ServiceNow and IIQ integrations Automate complete user access provisioning and infrastructure deployment across all environments Stabilize and document Role-Based Access Control (RBAC) processes Set up comprehensive resource monitoring and alerting systems Testing & Validation Conduct thorough testing of all ETL/ELT processes post-security implementations Validate data integrity across all security frameworks Review and update Snowflake use case inventory with accurate ownership and cost alignment Required Technical Expertise Snowflake Platform: Advanced administration, Dynamic Data Masking/Classification, RBAC design, API development, monitoring configuration Security & Identity Management: CyberArk PAM integration, Protegrity tokenization, AWS Secrets Manager/Conjur Vault, SailPoint IIQ/IdentityNow, automated credential rotation Automation & DevOps: Infrastructure as Code (Terraform/CloudFormation), CI/CD pipelines, ServiceNow workflow development, Python/PowerShell scripting Required Experience 8+ years enterprise data platform governance experience 5+ years hands-on Snowflake development, administration, and security 3+ years implementing enterprise security and governance frameworks 2+ years privileged access management and identity governance experience Proven audit remediation experience in regulated environments Large-scale automation and integration project leadership Key Deliverables Complete audit finding remediation (CyberArk integration) Establish Center of Excellence framework and standards documentation Begin RBAC stabilization and Confluence inventory review Deploy Dynamic Data Masking and classification policies platform-wide Implement Protegrity tokenization across all environments Complete ServiceNow and IIQ workflow integrations with secrets management Achieve complete automation of user and service account provisioning Implement full infrastructure automation across all environments Finalize comprehensive testing and monitoring frameworks Stakeholder Collaboration with Key Partners: InfoSec Team (security policy implementation), ServiceNow Team (workflow design), IIQ Team (identity governance), Product Owners (requirements gathering), Application Teams (integration testing) Required Qualifications Snowflake SnowPro Advanced certification (Security/Architecture preferred) 5+ years Snowflake security, governance, and automation experience Security Tools: CyberArk PAM, SailPoint IIQ/IdentityNow implementation experience Integration: ServiceNow development and workflow automation Data Protection : Tokenization and masking platform implementation Cloud Security : AWS Secrets Manager and credential management Industry: Financial Services or regulated environment experience Soft Skills: Strong project coordination and stakeholder management capabilities Application Deadline: Applications are accepted on an ongoing basis until the position is filled. Equal Employment Opportunity NLB Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. Reasonable Accommodation NLB Services provides reasonable accommodations during the recruitment process as required by law. Applicants requiring an accommodation due to a disability, pregnancy-related limitation, or sincerely held religious belief, practice or observance may contact their recruiter or email . Benefits Based on employment status and assignment, eligible employees may receive benefits, such as Medical, Dental and Vision Insurance, Health Insurance, Disability Insurance, etc. Eligibility and benefit terms vary by assignment. Other Important Terms - Applicants must be legally authorized to work in the United States. - Any employment offer may be contingent upon job-related screening, employment eligibility verification and other requirements permitted by applicable law. - Following a conditional offer of employment, candidates may be required to complete job-related background screening, which may include criminal history checks and/or drug testing, as applicable and permitted by federal, state, and local law.
10/25/2026
Full time
Job Description About The Role Seeking an experienced Snowflake Lead Developer to lead enterprise-wide platform governance, security automation, and compliance initiatives. This role focuses on establishing Center of Excellence, implementing comprehensive security frameworks, and automating all aspects of Snowflake platform management. Core Responsibilities Center of Excellence & Security Implementation Establish Snowflake Center of Excellence framework and platform standards Remediate audit findings including CyberArk integration for key pair authentication Implement Dynamic Data Masking policies and Protegrity tokenization enterprise-wide Deploy Dynamic Data Classification framework and credential protection via Conjur Vault/AWS Secrets Manager Implement automated service account credential rotation Automation & Integration Collaborate with ServiceNow and IIQ teams to automate user provisioning workflows Develop Snowflake APIs for ServiceNow and IIQ integrations Automate complete user access provisioning and infrastructure deployment across all environments Stabilize and document Role-Based Access Control (RBAC) processes Set up comprehensive resource monitoring and alerting systems Testing & Validation Conduct thorough testing of all ETL/ELT processes post-security implementations Validate data integrity across all security frameworks Review and update Snowflake use case inventory with accurate ownership and cost alignment Required Technical Expertise Snowflake Platform: Advanced administration, Dynamic Data Masking/Classification, RBAC design, API development, monitoring configuration Security & Identity Management: CyberArk PAM integration, Protegrity tokenization, AWS Secrets Manager/Conjur Vault, SailPoint IIQ/IdentityNow, automated credential rotation Automation & DevOps: Infrastructure as Code (Terraform/CloudFormation), CI/CD pipelines, ServiceNow workflow development, Python/PowerShell scripting Required Experience 8+ years enterprise data platform governance experience 5+ years hands-on Snowflake development, administration, and security 3+ years implementing enterprise security and governance frameworks 2+ years privileged access management and identity governance experience Proven audit remediation experience in regulated environments Large-scale automation and integration project leadership Key Deliverables Complete audit finding remediation (CyberArk integration) Establish Center of Excellence framework and standards documentation Begin RBAC stabilization and Confluence inventory review Deploy Dynamic Data Masking and classification policies platform-wide Implement Protegrity tokenization across all environments Complete ServiceNow and IIQ workflow integrations with secrets management Achieve complete automation of user and service account provisioning Implement full infrastructure automation across all environments Finalize comprehensive testing and monitoring frameworks Stakeholder Collaboration with Key Partners: InfoSec Team (security policy implementation), ServiceNow Team (workflow design), IIQ Team (identity governance), Product Owners (requirements gathering), Application Teams (integration testing) Required Qualifications Snowflake SnowPro Advanced certification (Security/Architecture preferred) 5+ years Snowflake security, governance, and automation experience Security Tools: CyberArk PAM, SailPoint IIQ/IdentityNow implementation experience Integration: ServiceNow development and workflow automation Data Protection : Tokenization and masking platform implementation Cloud Security : AWS Secrets Manager and credential management Industry: Financial Services or regulated environment experience Soft Skills: Strong project coordination and stakeholder management capabilities Application Deadline: Applications are accepted on an ongoing basis until the position is filled. Equal Employment Opportunity NLB Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. Reasonable Accommodation NLB Services provides reasonable accommodations during the recruitment process as required by law. Applicants requiring an accommodation due to a disability, pregnancy-related limitation, or sincerely held religious belief, practice or observance may contact their recruiter or email . Benefits Based on employment status and assignment, eligible employees may receive benefits, such as Medical, Dental and Vision Insurance, Health Insurance, Disability Insurance, etc. Eligibility and benefit terms vary by assignment. Other Important Terms - Applicants must be legally authorized to work in the United States. - Any employment offer may be contingent upon job-related screening, employment eligibility verification and other requirements permitted by applicable law. - Following a conditional offer of employment, candidates may be required to complete job-related background screening, which may include criminal history checks and/or drug testing, as applicable and permitted by federal, state, and local law.
Desktop Support Specialist - Expert
Software Technology Inc. Rocky Mount, North Carolina
Job Description Job Title: Desktop Support Specialist - Expert (814105) Location: Rocky Mount, NC 27804 Duration: 12-Month Contract This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC. This person is required to sit on-site in Rocky Mount, NC. Project Management Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas- This position is responsible for creating and maintaining all documentation of processes and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all technical services staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Skills Required: Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. - Required / 7 Years Installing and imaging new computers and loading appropriate software for customers. - Required / 7 Years Installing local network printers and other peripherals and configuring the same. - Required / 7 Years Migrating data and user profiles. - Required / 7 Years Documenting processes and procedures related to technical field support activities. - Required / 7 Years Demonstrates knowledge and working experience with the ServiceNow call tracking system. - Required / 7 Years Srinivas Sr. Technical Recruiter Email: Phone:
10/25/2026
Full time
Job Description Job Title: Desktop Support Specialist - Expert (814105) Location: Rocky Mount, NC 27804 Duration: 12-Month Contract This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC. This person is required to sit on-site in Rocky Mount, NC. Project Management Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas- This position is responsible for creating and maintaining all documentation of processes and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all technical services staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Skills Required: Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. - Required / 7 Years Installing and imaging new computers and loading appropriate software for customers. - Required / 7 Years Installing local network printers and other peripherals and configuring the same. - Required / 7 Years Migrating data and user profiles. - Required / 7 Years Documenting processes and procedures related to technical field support activities. - Required / 7 Years Demonstrates knowledge and working experience with the ServiceNow call tracking system. - Required / 7 Years Srinivas Sr. Technical Recruiter Email: Phone:
Desktop Support Specialist -Local to NC
RICEFW Technologies Inc Rocky Mount, North Carolina
Job Description This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC.Travel Required This person is required to sit on-site in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required/Desired Skills SkillRequired /DesiredAmountof Experience • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years • Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years • Installing local and network printers and other peripherals and configuration of same. Required 7 Years • Migrating data and user profiles. Required 7 Years • Documenting process and procedures related to technical field support activities. Required 7 Years • Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years Questions No.Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2 All work must be completed on-site in Rocky Mount, NC. Do you agree to this requirement? Question3 Please list candidate's email address. Question4 Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. Question5 Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? Question7 Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? Question8 Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
10/25/2026
Full time
Job Description This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC.Travel Required This person is required to sit on-site in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required/Desired Skills SkillRequired /DesiredAmountof Experience • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years • Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years • Installing local and network printers and other peripherals and configuration of same. Required 7 Years • Migrating data and user profiles. Required 7 Years • Documenting process and procedures related to technical field support activities. Required 7 Years • Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years Questions No.Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2 All work must be completed on-site in Rocky Mount, NC. Do you agree to this requirement? Question3 Please list candidate's email address. Question4 Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. Question5 Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? Question7 Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? Question8 Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Audio Visual Specialist
DBI Staffing Mundelein, Illinois
Job Description Under general supervision and in accordance with established policies and procedures, the Audio Visual Specialist supports effective, reliable, and secure meetings, presentations, training programs, videoconferences, and special events. The role configures, operates, monitors, troubleshoots, and maintains conference room and event technology, while delivering responsive, discreet, and client-focused support to attorneys, staff, clients, and guests. Essential Duties and Responsibilities: Prepare, test, operate, monitor, and support audio, video, collaboration, presentation, recording, and control-system technology for meetings, training programs, videoconferences, and special events. Provide in-room and remote meeting support, including pre-meeting checks, participant assistance, content sharing, audio and camera configuration, and rapid issue resolution. Troubleshoot conference room computers, displays, cameras, microphones, speakers, touch panels, cabling, wireless presentation systems, collaboration platforms, and related network connectivity; document and escalate issues as appropriate. Coordinate meeting requirements and room readiness with Reception, Office Services, Information Technology, event coordinators, outside vendors, and other stakeholders. Build effective working relationships with internal clients and guests, communicate clearly, and maintain continuity of service in high-pressure or time-sensitive situations. Perform preventive maintenance, firmware and software updates, equipment testing, repair coordination, and lifecycle tracking for audiovisual systems. Maintain accurate inventory, storage, checkout, configuration, and physical security records for audiovisual equipment and accessories. Create and maintain operating procedures, room standards, quick-reference guides, knowledge articles, and end-user training materials. Install, configure, test, and document new or replacement audiovisual equipment; participate in evaluations, pilots, upgrades, integrations, and post-installation acceptance testing. Assist with technology roadmaps, capacity planning, standards, budgeting, procurement, and monitoring of audiovisual purchases and repair expenses. Record or stream meetings and create, edit, manage, and distribute media when authorized, following the Firm's confidentiality, privacy, records, and information-security requirements. Protect confidential and privileged information and follow all applicable security, acceptable-use, data-handling, and access-control requirements. Provide scheduled after-hours, weekend, and emergency coverage as business needs require. Perform other related duties as assigned. Knowledge, Skills, and Abilities Required: Strong working knowledge of enterprise conference room and event technology, including audio, video, cameras, lighting, displays, projection, microphones, digital signal processing, control systems, and sound reinforcement. Hands-on experience supporting modern collaboration and conferencing platforms, such as Microsoft Teams and Zoom, and integrated room systems and peripherals. Working knowledge of audiovisual-over-IP, USB and HDMI signal paths, network connectivity, device management, and security practices relevant to connected meeting-room technology. Ability to diagnose issues methodically, prioritize incidents, restore services quickly, and communicate status and workarounds to stakeholders. Excellent written and verbal communication, customer service, organization, documentation, and interpersonal skills. Ability to work calmly and independently in a high-pressure environment while collaborating effectively across teams. Ability to interact professionally with individuals at all organizational levels and handle confidential and privileged information with discretion. Working knowledge of camera operation, lighting, audio capture, recording, streaming, and media editing workflows. Strong analytical and problem-solving skills, sound judgment, creativity, attention to detail, and adaptability when priorities or deadlines change. Proficiency with currently supported Microsoft Windows and Microsoft 365 applications, including Teams, Word, and PowerPoint; experience supporting macOS and mobile devices is preferred. Experience with Dante audio networking and Biamp audio processing and control systems is preferred, as these technologies are used in the Firm's current audio environment. Experience with enterprise audiovisual ecosystems and room-control technologies, such as Crestron, Cisco, Microsoft Teams Rooms, Zoom Rooms, and comparable platforms, is preferred. Education and Experience: Bachelor's degree in information technology, audiovisual technology, communications, engineering, or a related discipline preferred. Relevant technical training and progressively responsible experience may substitute for formal education. At least five years of experience supporting audiovisual technology, enterprise meetings, conferencing, events, or conference center operations, or an equivalent combination of education and experience. Industry certifications such as AVIXA Certified Technology Specialist (CTS), Microsoft 365 Certified: Teams Administrator Associate, or manufacturer-specific audiovisual certifications are preferred. Working Conditions: Normal office environment with little exposure to excessive noise, dust, temperature, etc.
10/25/2026
Full time
Job Description Under general supervision and in accordance with established policies and procedures, the Audio Visual Specialist supports effective, reliable, and secure meetings, presentations, training programs, videoconferences, and special events. The role configures, operates, monitors, troubleshoots, and maintains conference room and event technology, while delivering responsive, discreet, and client-focused support to attorneys, staff, clients, and guests. Essential Duties and Responsibilities: Prepare, test, operate, monitor, and support audio, video, collaboration, presentation, recording, and control-system technology for meetings, training programs, videoconferences, and special events. Provide in-room and remote meeting support, including pre-meeting checks, participant assistance, content sharing, audio and camera configuration, and rapid issue resolution. Troubleshoot conference room computers, displays, cameras, microphones, speakers, touch panels, cabling, wireless presentation systems, collaboration platforms, and related network connectivity; document and escalate issues as appropriate. Coordinate meeting requirements and room readiness with Reception, Office Services, Information Technology, event coordinators, outside vendors, and other stakeholders. Build effective working relationships with internal clients and guests, communicate clearly, and maintain continuity of service in high-pressure or time-sensitive situations. Perform preventive maintenance, firmware and software updates, equipment testing, repair coordination, and lifecycle tracking for audiovisual systems. Maintain accurate inventory, storage, checkout, configuration, and physical security records for audiovisual equipment and accessories. Create and maintain operating procedures, room standards, quick-reference guides, knowledge articles, and end-user training materials. Install, configure, test, and document new or replacement audiovisual equipment; participate in evaluations, pilots, upgrades, integrations, and post-installation acceptance testing. Assist with technology roadmaps, capacity planning, standards, budgeting, procurement, and monitoring of audiovisual purchases and repair expenses. Record or stream meetings and create, edit, manage, and distribute media when authorized, following the Firm's confidentiality, privacy, records, and information-security requirements. Protect confidential and privileged information and follow all applicable security, acceptable-use, data-handling, and access-control requirements. Provide scheduled after-hours, weekend, and emergency coverage as business needs require. Perform other related duties as assigned. Knowledge, Skills, and Abilities Required: Strong working knowledge of enterprise conference room and event technology, including audio, video, cameras, lighting, displays, projection, microphones, digital signal processing, control systems, and sound reinforcement. Hands-on experience supporting modern collaboration and conferencing platforms, such as Microsoft Teams and Zoom, and integrated room systems and peripherals. Working knowledge of audiovisual-over-IP, USB and HDMI signal paths, network connectivity, device management, and security practices relevant to connected meeting-room technology. Ability to diagnose issues methodically, prioritize incidents, restore services quickly, and communicate status and workarounds to stakeholders. Excellent written and verbal communication, customer service, organization, documentation, and interpersonal skills. Ability to work calmly and independently in a high-pressure environment while collaborating effectively across teams. Ability to interact professionally with individuals at all organizational levels and handle confidential and privileged information with discretion. Working knowledge of camera operation, lighting, audio capture, recording, streaming, and media editing workflows. Strong analytical and problem-solving skills, sound judgment, creativity, attention to detail, and adaptability when priorities or deadlines change. Proficiency with currently supported Microsoft Windows and Microsoft 365 applications, including Teams, Word, and PowerPoint; experience supporting macOS and mobile devices is preferred. Experience with Dante audio networking and Biamp audio processing and control systems is preferred, as these technologies are used in the Firm's current audio environment. Experience with enterprise audiovisual ecosystems and room-control technologies, such as Crestron, Cisco, Microsoft Teams Rooms, Zoom Rooms, and comparable platforms, is preferred. Education and Experience: Bachelor's degree in information technology, audiovisual technology, communications, engineering, or a related discipline preferred. Relevant technical training and progressively responsible experience may substitute for formal education. At least five years of experience supporting audiovisual technology, enterprise meetings, conferencing, events, or conference center operations, or an equivalent combination of education and experience. Industry certifications such as AVIXA Certified Technology Specialist (CTS), Microsoft 365 Certified: Teams Administrator Associate, or manufacturer-specific audiovisual certifications are preferred. Working Conditions: Normal office environment with little exposure to excessive noise, dust, temperature, etc.
Senior Cloud Security Specialist (AWS)
System One Washington, Washington DC
Job Description Job Description Senior Cloud Security Specialist Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance W2 or C2C Application Deadline: Sept 15th We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division at the Board of Governors of the Federal Reserve. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: • Required Experience: o Minimum 5 years hands-on AWS security experience • Personnel Qualifications o AWS Certified Security - Specialty (strongly preferred) o AWS Certified Solutions Architect - Professional or Associate • Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. • Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 • Possess deep analytical, problem-solving, and troubleshooting experience, to • independently resolve complex security challenges. • Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. • Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. • Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) • Self-motivated and able to work independently • Strong attention to detail The Consultant shall deliver, but not limited to, the following: • Conduct regular security reviews of cloud infrastructure deployed by engineering teams • Evaluate infrastructure-as-code against security standards • Review and validate compliance with security policies and best practices • Assess adherence to AWS Well-Architected Framework security pillar • Identify and document security misconfigurations and non-compliant controls • Develop and maintain security posture dashboards • Create or update security configuration guides and playbooks • Offer technical consultation to engineering teams on secure implementation • Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. • Develop and update AWS security configuration standards • Conduct security training sessions for engineering teams • Present findings and recommendations in team meetings • Identify opportunities to automate security assessments • Recommend security tooling improvements Ref:
10/25/2026
Full time
Job Description Job Description Senior Cloud Security Specialist Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance W2 or C2C Application Deadline: Sept 15th We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division at the Board of Governors of the Federal Reserve. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: • Required Experience: o Minimum 5 years hands-on AWS security experience • Personnel Qualifications o AWS Certified Security - Specialty (strongly preferred) o AWS Certified Solutions Architect - Professional or Associate • Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. • Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 • Possess deep analytical, problem-solving, and troubleshooting experience, to • independently resolve complex security challenges. • Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. • Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. • Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) • Self-motivated and able to work independently • Strong attention to detail The Consultant shall deliver, but not limited to, the following: • Conduct regular security reviews of cloud infrastructure deployed by engineering teams • Evaluate infrastructure-as-code against security standards • Review and validate compliance with security policies and best practices • Assess adherence to AWS Well-Architected Framework security pillar • Identify and document security misconfigurations and non-compliant controls • Develop and maintain security posture dashboards • Create or update security configuration guides and playbooks • Offer technical consultation to engineering teams on secure implementation • Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. • Develop and update AWS security configuration standards • Conduct security training sessions for engineering teams • Present findings and recommendations in team meetings • Identify opportunities to automate security assessments • Recommend security tooling improvements Ref:
Electrical System Engineer
T-Solutions, Inc. Mundelein, Illinois
Job Description T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are seeking a highly motivated Submarine Electrical Systems Specialist to work on-site at the Washington Navy Yard, Wahington DC. Remote work may be considered on a case-by-case basis, subject to customer approval and mission requirements. This role provides program management support to NAVSEA PMS 392, a joint program office supporting Sub E57 and Team Submarine (TEAMSUB) for the Dry Combat Submersible (DCS) program. The DCS program is a special operations undersea capability requiring full life-cycle management, sustainment planning, acquisition support oversight, risk management, and coordination among SOCOM, TEAMSUB, the Navy, contractors, and operational users. Essential Duties and Responsibilities Support the SUB-E57 Division Director, In-Service Submarine Ship Design Managers, SUB-E57 Branch Heads, and associated Program Engineers by providing technical, engineering, administrative, and executive-level program support for submarine electrical systems and related HM&E matters. Provide technical assessments and assist in troubleshooting submarine electrical systems, equipment, components, and related shipboard issues. Support In-Service Engineering Agents with planning, coordination, and execution of HM&E maintenance, modernization, and technical support actions. Execute Ship Design Manager and Engineering Manager technical authority support functions for all in-service submarine classes, including technical issue review, documentation, coordination, and resolution support. Develop, review, and coordinate operational and technical documentation, including Performance Monitoring Program Operations Manuals, Planned Maintenance System procedures, Performance Criteria Manuals, System Health Reports, Departure from Specification requests, Liaison Action Requests, and Steam and Electric Plant Manuals. Provide engineering oversight support for Condition Based Maintenance and Reliability Centered Maintenance practices related to submarine systems and components. Assist in resolving technical problems using knowledge of submarine systems design, electrical system operations, logistics support practices, engineering processes, and sound technical judgment. Coordinate with NAVSEA codes, Program Offices, Submarine Force Commanders, equipment manufacturers, engineering service contractors, Naval Warfare Centers, Supervisors of Shipbuilding, naval shipyards, and Performance Monitoring Teams on ship system maintenance and technical issues. Ensure appropriate systems engineering processes are applied during system life cycle sustainment, maintenance planning, modernization support, and technical issue resolution. Plan, manage, track, and coordinate engineering development programs and projects involving continuous system monitoring, evaluation, modification, analysis, and performance reporting. Monitor engineering and technological advances and assess state-of-the-art applications relevant to submarine electrical systems, HM&E systems, sustainment, maintenance, modernization, and product or theory development. Support program meetings, document meeting minutes and action items, maintain and manage program files, and track, manage, and close assigned actions through completion. Prepare coordinated reports, presentations, briefings, trackers, correspondence, and decision-support products in support of program initiatives, technical actions, and leadership requirements. Perform other duties as assigned by the Program Manager. Travel Ability to travel CONUS; potential to travel OCONUS Travel up to 10% Education, Knowledge, Experience, Skills, and Abilities Required: Bachelor's degree in business or a related field. A candidate with ten or more years of experience directly supporting a Navy customer in a business capacity will be considered in lieu of a degree. Ten or more years of relevant experience with U.S. Navy modernization and submarine systems. Working knowledge of submarine electrical systems, HM&E maintenance, modernization planning, and in-service submarine support activities. Ability to plan, organize work, manage priorities, track actions, and meet deadlines in a fast-paced program environment. Comprehensive skill in applying, enforcing, and integrating rules, regulations, and guidelines that impact projects and programs. Working knowledge of configuration management and modernization/alteration Integrated Logistics Support processes and tools. Advanced proficiency with Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook. Working knowledge of Power BI. Excellent verbal, written, and presentation skills, with strong attention to detail in communications and documentation. Familiarity with handling restrictions, including CUI, NOFORN, sensitive unclassified material, and classified documents. Knowledge of records management processes and Navy correspondence practices. High comfort level working with and around all military and organizational levels, clients, customers, suppliers, and visitors. Highly reliable, self-directed, and able to demonstrate personal initiative while operating with changing priorities. Ability to work effectively as a team player, contribute positively to the work environment, and handle differing situations, problems, and deviations according to general instructions, priorities, duties, policies, and program goals. Preferred Qualifications: Familiarity with DoW and DSP policy and instructions for submarine modernizations. Working knowledge of Navy correspondence and records management requirements, including security classification and handling restrictions. Security Reqirements This position requires the ability to obtain and/or maintain a DoD Security Clearance. Security clearances may only be granted to U.S. citizens. Legally authorized to work in the United States at the time of hire and throughout employment. Must be a U.S. citizen. Must possess a valid Driver's License. Must possess or have the ability to obtain a passport. Must have reliable transportation to and from various work locations. Must maintain the capability to communicate with their supervisor or manager when not in the office. This includes using equipment and services for business-related purposes. The compensation for this position includes incidental costs for work-related usage of personal devices. Physical Requirements While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must be able to lift up to 20 lbs. Ability to access government facilities, shipyards, waterfront areas, industrial facilities, and other work locations as required, subject to site-specific safety and access requirements.
10/25/2026
Full time
Job Description T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are seeking a highly motivated Submarine Electrical Systems Specialist to work on-site at the Washington Navy Yard, Wahington DC. Remote work may be considered on a case-by-case basis, subject to customer approval and mission requirements. This role provides program management support to NAVSEA PMS 392, a joint program office supporting Sub E57 and Team Submarine (TEAMSUB) for the Dry Combat Submersible (DCS) program. The DCS program is a special operations undersea capability requiring full life-cycle management, sustainment planning, acquisition support oversight, risk management, and coordination among SOCOM, TEAMSUB, the Navy, contractors, and operational users. Essential Duties and Responsibilities Support the SUB-E57 Division Director, In-Service Submarine Ship Design Managers, SUB-E57 Branch Heads, and associated Program Engineers by providing technical, engineering, administrative, and executive-level program support for submarine electrical systems and related HM&E matters. Provide technical assessments and assist in troubleshooting submarine electrical systems, equipment, components, and related shipboard issues. Support In-Service Engineering Agents with planning, coordination, and execution of HM&E maintenance, modernization, and technical support actions. Execute Ship Design Manager and Engineering Manager technical authority support functions for all in-service submarine classes, including technical issue review, documentation, coordination, and resolution support. Develop, review, and coordinate operational and technical documentation, including Performance Monitoring Program Operations Manuals, Planned Maintenance System procedures, Performance Criteria Manuals, System Health Reports, Departure from Specification requests, Liaison Action Requests, and Steam and Electric Plant Manuals. Provide engineering oversight support for Condition Based Maintenance and Reliability Centered Maintenance practices related to submarine systems and components. Assist in resolving technical problems using knowledge of submarine systems design, electrical system operations, logistics support practices, engineering processes, and sound technical judgment. Coordinate with NAVSEA codes, Program Offices, Submarine Force Commanders, equipment manufacturers, engineering service contractors, Naval Warfare Centers, Supervisors of Shipbuilding, naval shipyards, and Performance Monitoring Teams on ship system maintenance and technical issues. Ensure appropriate systems engineering processes are applied during system life cycle sustainment, maintenance planning, modernization support, and technical issue resolution. Plan, manage, track, and coordinate engineering development programs and projects involving continuous system monitoring, evaluation, modification, analysis, and performance reporting. Monitor engineering and technological advances and assess state-of-the-art applications relevant to submarine electrical systems, HM&E systems, sustainment, maintenance, modernization, and product or theory development. Support program meetings, document meeting minutes and action items, maintain and manage program files, and track, manage, and close assigned actions through completion. Prepare coordinated reports, presentations, briefings, trackers, correspondence, and decision-support products in support of program initiatives, technical actions, and leadership requirements. Perform other duties as assigned by the Program Manager. Travel Ability to travel CONUS; potential to travel OCONUS Travel up to 10% Education, Knowledge, Experience, Skills, and Abilities Required: Bachelor's degree in business or a related field. A candidate with ten or more years of experience directly supporting a Navy customer in a business capacity will be considered in lieu of a degree. Ten or more years of relevant experience with U.S. Navy modernization and submarine systems. Working knowledge of submarine electrical systems, HM&E maintenance, modernization planning, and in-service submarine support activities. Ability to plan, organize work, manage priorities, track actions, and meet deadlines in a fast-paced program environment. Comprehensive skill in applying, enforcing, and integrating rules, regulations, and guidelines that impact projects and programs. Working knowledge of configuration management and modernization/alteration Integrated Logistics Support processes and tools. Advanced proficiency with Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook. Working knowledge of Power BI. Excellent verbal, written, and presentation skills, with strong attention to detail in communications and documentation. Familiarity with handling restrictions, including CUI, NOFORN, sensitive unclassified material, and classified documents. Knowledge of records management processes and Navy correspondence practices. High comfort level working with and around all military and organizational levels, clients, customers, suppliers, and visitors. Highly reliable, self-directed, and able to demonstrate personal initiative while operating with changing priorities. Ability to work effectively as a team player, contribute positively to the work environment, and handle differing situations, problems, and deviations according to general instructions, priorities, duties, policies, and program goals. Preferred Qualifications: Familiarity with DoW and DSP policy and instructions for submarine modernizations. Working knowledge of Navy correspondence and records management requirements, including security classification and handling restrictions. Security Reqirements This position requires the ability to obtain and/or maintain a DoD Security Clearance. Security clearances may only be granted to U.S. citizens. Legally authorized to work in the United States at the time of hire and throughout employment. Must be a U.S. citizen. Must possess a valid Driver's License. Must possess or have the ability to obtain a passport. Must have reliable transportation to and from various work locations. Must maintain the capability to communicate with their supervisor or manager when not in the office. This includes using equipment and services for business-related purposes. The compensation for this position includes incidental costs for work-related usage of personal devices. Physical Requirements While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must be able to lift up to 20 lbs. Ability to access government facilities, shipyards, waterfront areas, industrial facilities, and other work locations as required, subject to site-specific safety and access requirements.
OCI Cloud Architect
V Group Inc. New York, New York
Job Description Responsibilities: The Cloud Infrastructure Architect/Specialist will provide architecture, engineering, implementation, migration, and operational support for PeopleSoft and its supporting Oracle technologies on Oracle Cloud Infrastructure (OCI). The consultant will be responsible for designing, building, configuring, securing, automating, and supporting highly available OCI environments. The supported technology stack includes PeopleSoft, Oracle WebCenter Content and Imaging Suite, Oracle Identity and Access Management Suite, Oracle SOA Suite, Oracle WebLogic Server, Oracle Database, and Oracle Kubernetes Engine (OKE). The consultant will assess the current on-premises environment, develop and implement the target-state OCI architecture, and support the migration of application, middleware, database, integration, identity-management, and content-management components to OCI. Responsibilities will include configuring OCI compute, storage, networking, load balancing, DNS, identity and access management, security, monitoring, backups, and disaster recovery. The consultant will also design, build, and support OKE clusters and containerized workloads, including cluster networking, ingress, persistent storage, certificates, secrets, monitoring, and security. The position will implement infrastructure automation using Terraform, OCI Resource Manager, Ansible, scripting, Git, and CI/CD pipelines. The consultant will work closely with application development, PeopleSoft administration, database, middleware, network, cybersecurity, cloud, and operations teams. The consultant will participate in architecture reviews, technical workshops, environment builds, migration testing, production cutovers, disaster recovery exercises, performance tuning, troubleshooting, and production support. The consultant will be responsible for developing and maintaining architecture diagrams, technical designs, migration plans, building procedures, configuration documents, operational runbooks, troubleshooting guides, and knowledge-transfer materials. The successful candidate must have extensive experience in designing, implementing, or supporting enterprise OCI environments for mission-critical applications. Strong technical knowledge of PeopleSoft, Oracle middleware, OCI networking, Linux, Kubernetes, automation, high availability, security, backup, and disaster recovery is required. OCI professional-level certification is strongly preferred. The consultant must be available to support production implementations, cutovers, disaster recovery exercises, and critical incidents outside normal business hours when required.
10/25/2026
Full time
Job Description Responsibilities: The Cloud Infrastructure Architect/Specialist will provide architecture, engineering, implementation, migration, and operational support for PeopleSoft and its supporting Oracle technologies on Oracle Cloud Infrastructure (OCI). The consultant will be responsible for designing, building, configuring, securing, automating, and supporting highly available OCI environments. The supported technology stack includes PeopleSoft, Oracle WebCenter Content and Imaging Suite, Oracle Identity and Access Management Suite, Oracle SOA Suite, Oracle WebLogic Server, Oracle Database, and Oracle Kubernetes Engine (OKE). The consultant will assess the current on-premises environment, develop and implement the target-state OCI architecture, and support the migration of application, middleware, database, integration, identity-management, and content-management components to OCI. Responsibilities will include configuring OCI compute, storage, networking, load balancing, DNS, identity and access management, security, monitoring, backups, and disaster recovery. The consultant will also design, build, and support OKE clusters and containerized workloads, including cluster networking, ingress, persistent storage, certificates, secrets, monitoring, and security. The position will implement infrastructure automation using Terraform, OCI Resource Manager, Ansible, scripting, Git, and CI/CD pipelines. The consultant will work closely with application development, PeopleSoft administration, database, middleware, network, cybersecurity, cloud, and operations teams. The consultant will participate in architecture reviews, technical workshops, environment builds, migration testing, production cutovers, disaster recovery exercises, performance tuning, troubleshooting, and production support. The consultant will be responsible for developing and maintaining architecture diagrams, technical designs, migration plans, building procedures, configuration documents, operational runbooks, troubleshooting guides, and knowledge-transfer materials. The successful candidate must have extensive experience in designing, implementing, or supporting enterprise OCI environments for mission-critical applications. Strong technical knowledge of PeopleSoft, Oracle middleware, OCI networking, Linux, Kubernetes, automation, high availability, security, backup, and disaster recovery is required. OCI professional-level certification is strongly preferred. The consultant must be available to support production implementations, cutovers, disaster recovery exercises, and critical incidents outside normal business hours when required.
GIS Specialist - Part Time
System One Gaithersburg, Maryland
Job Description Job Description Job Title: GIS Data Maintenance and Application Support Specialist Location: Gaithersburg, Maryland Type: Part Time Contract Compensation: Negotiable Work Model: Hybrid Hours: Part-time, hours negotiable Responsibilities Assist the local County Police Department GIS program with maintaining GIS data, supporting GIS applications, and performing routine GIS maintenance activities. Edit, maintain, and validate GIS datasets. Perform quality assurance and quality control (QA/QC) on spatial and attribute data. Support data cleanup, standardization, and documentation efforts. Update web maps, feature services, and existing GIS applications. Assist with testing GIS applications following software updates or configuration changes. Support routine GIS maintenance activities and special GIS projects as assigned. Assist with GIS data preparation, map production, and spatial analysis for public safety operations. Requirements Experience supporting GIS data maintenance, application support, and spatial analysis. Proficiency with GIS software and tools. Ability to perform quality assurance and data validation tasks. Strong documentation skills for procedures and work completed. Excellent collaboration skills to work alongside GIS staff and support team members. High attention to detail and organizational skills. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
10/25/2026
Full time
Job Description Job Description Job Title: GIS Data Maintenance and Application Support Specialist Location: Gaithersburg, Maryland Type: Part Time Contract Compensation: Negotiable Work Model: Hybrid Hours: Part-time, hours negotiable Responsibilities Assist the local County Police Department GIS program with maintaining GIS data, supporting GIS applications, and performing routine GIS maintenance activities. Edit, maintain, and validate GIS datasets. Perform quality assurance and quality control (QA/QC) on spatial and attribute data. Support data cleanup, standardization, and documentation efforts. Update web maps, feature services, and existing GIS applications. Assist with testing GIS applications following software updates or configuration changes. Support routine GIS maintenance activities and special GIS projects as assigned. Assist with GIS data preparation, map production, and spatial analysis for public safety operations. Requirements Experience supporting GIS data maintenance, application support, and spatial analysis. Proficiency with GIS software and tools. Ability to perform quality assurance and data validation tasks. Strong documentation skills for procedures and work completed. Excellent collaboration skills to work alongside GIS staff and support team members. High attention to detail and organizational skills. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Sr. Cloud Security Specialist (AWS)
System One Washington, Washington DC
Job Description Job Description Senior Cloud Security Specialist 100% ONSITE in Washington DC Per Federal contract U.S. Citizenship Required Must be able to pass enhanced FBI background screening (criminal, financial and finger printing) for Public Trust clearance Performance Period: June 2026- Dec , with the possibility of multi-year extension based on performance W-2 or C2C Deadline to apply May 5th PROJECT DESCRIPTION: The IT Security Engineering team is seeking a Senior Cloud Security Specialist with deep expertise in AWS cloud services, cloud-native security tools and services. BACKGROUND: We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: Required Experience: Minimum 5 years hands-on AWS security experience Personnel Qualifications AWS Certified Security - Specialty (strongly preferred) AWS Certified Solutions Architect - Professional or Associate Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 Possess deep analytical, problem-solving, and troubleshooting experience, to independently resolve complex security challenges. Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) Self-motivated and able to work independently Strong attention to detail The Consultant shall deliver, but not limited to, the following: Conduct regular security reviews of cloud infrastructure deployed by engineering teams Evaluate infrastructure-as-code against security standards Review and validate compliance with security policies and best practices Assess adherence to AWS Well-Architected Framework security pillar Identify and document security misconfigurations and non-compliant controls Develop and maintain security posture dashboards Create or update security configuration guides and playbooks Offer technical consultation to engineering teams on secure implementation Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. Develop and update AWS security configuration standards Conduct security training sessions for engineering teams Present findings and recommendations in team meetings Identify opportunities to automate security assessments Recommend security tooling improvements PLACE OF PERFORMANCE: On-site at FRB locations, Washington, DC CITIZEN STATUS: U.S. Citizenship is required per Federal Contract INTERVIEW: Selected candidates will participate in a phone screening. Those that pass the phone screening may be invited to an in-person interview. The use of video conference tools (e.g., MS Teams or WebEx) can be used in accordance with agency guidelines. Ref:
10/25/2026
Full time
Job Description Job Description Senior Cloud Security Specialist 100% ONSITE in Washington DC Per Federal contract U.S. Citizenship Required Must be able to pass enhanced FBI background screening (criminal, financial and finger printing) for Public Trust clearance Performance Period: June 2026- Dec , with the possibility of multi-year extension based on performance W-2 or C2C Deadline to apply May 5th PROJECT DESCRIPTION: The IT Security Engineering team is seeking a Senior Cloud Security Specialist with deep expertise in AWS cloud services, cloud-native security tools and services. BACKGROUND: We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: Required Experience: Minimum 5 years hands-on AWS security experience Personnel Qualifications AWS Certified Security - Specialty (strongly preferred) AWS Certified Solutions Architect - Professional or Associate Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 Possess deep analytical, problem-solving, and troubleshooting experience, to independently resolve complex security challenges. Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) Self-motivated and able to work independently Strong attention to detail The Consultant shall deliver, but not limited to, the following: Conduct regular security reviews of cloud infrastructure deployed by engineering teams Evaluate infrastructure-as-code against security standards Review and validate compliance with security policies and best practices Assess adherence to AWS Well-Architected Framework security pillar Identify and document security misconfigurations and non-compliant controls Develop and maintain security posture dashboards Create or update security configuration guides and playbooks Offer technical consultation to engineering teams on secure implementation Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. Develop and update AWS security configuration standards Conduct security training sessions for engineering teams Present findings and recommendations in team meetings Identify opportunities to automate security assessments Recommend security tooling improvements PLACE OF PERFORMANCE: On-site at FRB locations, Washington, DC CITIZEN STATUS: U.S. Citizenship is required per Federal Contract INTERVIEW: Selected candidates will participate in a phone screening. Those that pass the phone screening may be invited to an in-person interview. The use of video conference tools (e.g., MS Teams or WebEx) can be used in accordance with agency guidelines. Ref:
Config Specialist I - Information Technology
MI Windows and Doors Phoenix, Arizona
Job Description Configuration Specialist I Pay Range: $72,000 - $88,000 depending on relevant experience and qualifications Location: Phoenix, AZ 85034 Please note that this is not a hybrid/remote position. You will be working from our Phoenix, AZ location. This position will mainly be supporting the Milgard brand. Responsibilities This position is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new BOM structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements. Work safely by following company policy and using appropriate PPE requirements where necessary. Monitors task assignments to support release readiness per Configuration Manager's schedule. Develop and maintain ERP configuration solutions that support business, manufacturing, and quoting processes. Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings. Analyze business requirements and translate them into scalable system configurations and software solutions. Maintain data structures to ensure accurate, reliable, and efficient processing of business information. Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues. Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions. Perform unit, integration, and regression testing to validate system changes and ensure release readiness. Document configuration logic, technical designs, development activities, and support procedures. Provide technical support and guidance to end users and business teams. Support system upgrades, enhancements, and continuous improvement initiatives. Follow established development, testing, and change management standards to maintain system quality and compliance. Qualifications Bachelor's degree in applicable major, or equivalent combination of education and directly applicable experience. Education, training or equivalent experience with programming language(s) and software development process. Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM's preferred. Proficient with Microsoft Office products (Excel, Word, PowerPoint, etc.). Knowledge of window and door products is preferred. Knowledge of Oracle ERP and Infor CPQ is preferred. Knowledge of Production Scheduling, and/or Manufacturing processes is preferred. Strong time management, organizational skills, and ability to set priorities for multiple tasks. Customer focus both internally and externally. Strong communication skills in both written and verbal. Ability to work flexible hours and/or travel depending on the needs of the department. Self-starter and ability to work independently. MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
10/25/2026
Full time
Job Description Configuration Specialist I Pay Range: $72,000 - $88,000 depending on relevant experience and qualifications Location: Phoenix, AZ 85034 Please note that this is not a hybrid/remote position. You will be working from our Phoenix, AZ location. This position will mainly be supporting the Milgard brand. Responsibilities This position is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new BOM structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements. Work safely by following company policy and using appropriate PPE requirements where necessary. Monitors task assignments to support release readiness per Configuration Manager's schedule. Develop and maintain ERP configuration solutions that support business, manufacturing, and quoting processes. Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings. Analyze business requirements and translate them into scalable system configurations and software solutions. Maintain data structures to ensure accurate, reliable, and efficient processing of business information. Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues. Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions. Perform unit, integration, and regression testing to validate system changes and ensure release readiness. Document configuration logic, technical designs, development activities, and support procedures. Provide technical support and guidance to end users and business teams. Support system upgrades, enhancements, and continuous improvement initiatives. Follow established development, testing, and change management standards to maintain system quality and compliance. Qualifications Bachelor's degree in applicable major, or equivalent combination of education and directly applicable experience. Education, training or equivalent experience with programming language(s) and software development process. Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM's preferred. Proficient with Microsoft Office products (Excel, Word, PowerPoint, etc.). Knowledge of window and door products is preferred. Knowledge of Oracle ERP and Infor CPQ is preferred. Knowledge of Production Scheduling, and/or Manufacturing processes is preferred. Strong time management, organizational skills, and ability to set priorities for multiple tasks. Customer focus both internally and externally. Strong communication skills in both written and verbal. Ability to work flexible hours and/or travel depending on the needs of the department. Self-starter and ability to work independently. MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
Configuration Specialist IV
MI Windows and Doors Nokomis, Florida
Job Description Configuration Specialist IV Pay Range: $96,000 - $125,000 depending on relevant experience and qualifications Location: North Venice, FL 34275 Please note that this is not a remote/hybrid position. You will be working from our North Venice, FL location. Responsibilities The Configuration Specialist IV provides senior-level ownership for complex configuration, product knowledge, pricing, quoting, EDI, and integration work across MITER, including Vendo and related external quoting systems. This role supports new brands and product lines, pricing structure changes, product knowledge releases, custom code updates, external system mappings, and production impacting configuration needs. The Level IV scope provides the technical depth, independent decision making, and team guidance needed to improve order accuracy, strengthen internal capability, and reduce reliance on vendor support. Creates and maintains new product lines and pricing structures across Miter Brands. Performs additions and changes to OneLink custom code using VB.NET programming. Creates and maintains mappings from external quoting systems, including EDI processing and maintenance. Collaborates with business analysts, manufacturing, engineering, code compliance, and IT teams to align product, compliance, and production requirements with configuration and product knowledge updates. Manages product knowledge (PK) catalog publishing to external customer systems and supports recurring OneLink PK releases. Manages quoting tool upgrades, including product knowledge and software upgrades, database maintenance, archiving of old product knowledge, and creation and maintenance of OneLink installers. Provides guidance and technical support to internal teams and external customers for quoting, catalog, and product knowledge related configuration needs. Provides assistance and guidance to Configuration Technicians and Configuration Specialists I, II, and III as needed. Qualifications Bachelor's degree in Computer Science, Software Engineering, Business Systems, or a related field, or equivalent experience. Minimum of 7 years of experience in a Configuration Specialist position or equivalent configuration, product knowledge, quoting tool, ERP/CPQ, or manufacturing systems role. Advanced knowledge of PGT and MI Brands, OneLink where applicable, product knowledge structures, pricing configuration, and external quoting system integrations. Working knowledge of VB.NET programming to perform basic custom code additions and changes. Advanced knowledge of window and door products, manufacturing processes, BOM structures, EDI, fabrication equipment support, and production-facing configuration requirements. Strong analytical, troubleshooting, documentation, communication, and cross-functional coordination skills. Ability to work independently under minimal supervision and provide guidance to lower-level Configuration team members. Advanced experience in configuration, product knowledge, quoting, pricing, ERP/CPQ, EDI, or manufacturing-facing systems supporting MITER. Experience with OneLink, PK catalog publishing, scheduled product knowledge releases, external customer system support, and cross-functional issue resolution. Demonstrated ability to troubleshoot complex configuration issues, coordinate across business and technical teams, and guide lower-level Configuration resources. Willing to travel domestically up to 10% MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
10/25/2026
Full time
Job Description Configuration Specialist IV Pay Range: $96,000 - $125,000 depending on relevant experience and qualifications Location: North Venice, FL 34275 Please note that this is not a remote/hybrid position. You will be working from our North Venice, FL location. Responsibilities The Configuration Specialist IV provides senior-level ownership for complex configuration, product knowledge, pricing, quoting, EDI, and integration work across MITER, including Vendo and related external quoting systems. This role supports new brands and product lines, pricing structure changes, product knowledge releases, custom code updates, external system mappings, and production impacting configuration needs. The Level IV scope provides the technical depth, independent decision making, and team guidance needed to improve order accuracy, strengthen internal capability, and reduce reliance on vendor support. Creates and maintains new product lines and pricing structures across Miter Brands. Performs additions and changes to OneLink custom code using VB.NET programming. Creates and maintains mappings from external quoting systems, including EDI processing and maintenance. Collaborates with business analysts, manufacturing, engineering, code compliance, and IT teams to align product, compliance, and production requirements with configuration and product knowledge updates. Manages product knowledge (PK) catalog publishing to external customer systems and supports recurring OneLink PK releases. Manages quoting tool upgrades, including product knowledge and software upgrades, database maintenance, archiving of old product knowledge, and creation and maintenance of OneLink installers. Provides guidance and technical support to internal teams and external customers for quoting, catalog, and product knowledge related configuration needs. Provides assistance and guidance to Configuration Technicians and Configuration Specialists I, II, and III as needed. Qualifications Bachelor's degree in Computer Science, Software Engineering, Business Systems, or a related field, or equivalent experience. Minimum of 7 years of experience in a Configuration Specialist position or equivalent configuration, product knowledge, quoting tool, ERP/CPQ, or manufacturing systems role. Advanced knowledge of PGT and MI Brands, OneLink where applicable, product knowledge structures, pricing configuration, and external quoting system integrations. Working knowledge of VB.NET programming to perform basic custom code additions and changes. Advanced knowledge of window and door products, manufacturing processes, BOM structures, EDI, fabrication equipment support, and production-facing configuration requirements. Strong analytical, troubleshooting, documentation, communication, and cross-functional coordination skills. Ability to work independently under minimal supervision and provide guidance to lower-level Configuration team members. Advanced experience in configuration, product knowledge, quoting, pricing, ERP/CPQ, EDI, or manufacturing-facing systems supporting MITER. Experience with OneLink, PK catalog publishing, scheduled product knowledge releases, external customer system support, and cross-functional issue resolution. Demonstrated ability to troubleshoot complex configuration issues, coordinate across business and technical teams, and guide lower-level Configuration resources. Willing to travel domestically up to 10% MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
Information Security Specialist
Canyon Aeroconnect Prescott, Arizona
Job Description Job Description This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. We are seeking dynamic thinkers who could be integral team members for our high-tech avionics' products. Role purpose (position scope): The Information Security Specialist (Information Systems Security Officer) helps build and operate the internal security program and technology operations. This hands-on role works across security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. The position works closely with IT, engineering, and business teams to keep the company secure without slowing it down and is intended for an individual who wants to grow into a senior internal security role over time. Key Responsibilities: Support day-to-day security operations, including SIEM and EDR alert triage, log review, and incident-response investigations. Help administer identity and access management systems, including SSO, MFA, directory services, onboarding, transfers, offboarding, periodic access reviews, and cleanup of stale accounts and entitlements. Maintain and improve endpoint security, including EDR health, patch management, configuration baselines, and disk encryption. Assist with firewall rule reviews, VPN administration, network segmentation, and monitoring for misconfigurations. Support vulnerability scanning, prioritization, remediation coordination, and metric tracking. Support compliance activities such as CMMC and NIST by collecting evidence, maintaining policies, completing customer security questionnaires, and preparing for applicable audits. Support vendor risk management by reviewing third-party security documentation and tracking risk acceptances. Develop and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a point of contact for security questions, suspicious emails, lost devices, and access requests. Document security processes, runbooks, and System Security Plan (SSP) so the program can scale as the company grows. Participate in the on-call rotation. Required Qualifications: At least one year of experience in information security, IT operations, or a closely related field Solid fundamentals in networking, operating systems, and authentication protocols. Familiarity with compliance frameworks, especially CMMC and applicable European requirements such as Cyber Essentials. Ability to script in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, including the ability to explain security concepts to non-technical audiences. Experience supporting and managing highly regulated and secured network systems. Self-directed and comfortable providing Tier 2 helpdesk support as well as working across teams in a fast-moving environment. Willingness to be part of the on-call rotation and respond to cyber incidents during evening or weekends. Ability to obtain industry certifications such as CCNA, CompTIA Security+, or Network+ within the next 12 months. Preferred Qualifications: Three or more years of experience in information security, AI, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of SIEM, EDR, vulnerability scanners, identity providers such as Okta or Entra ID, and cloud platforms such as AWS, Azure, or GCP. Experience supporting or leading audits. Exposure to cloud security posture management. Familiarity with offensive security concepts and tooling highly regulated and secured network systems. Industry certification such as CISSP, CISM, CCIE, CCNP Security, CISA, CRISC, or similar. Compliance Considerations: The role may support applicable information-security and regulatory requirements identified for the business, including ITAR, CMMC, NIS2, Cyber Essentials and Cyber Essentials Plus, CMS, DCPP, and ISO/IEC 27001. Work Environment: This is an on-site position at the designated company location. Direct Reports No direct reports. The position may provide technical direction, peer review, or mentoring consistent with the assigned level. Physical Demands Tasks involve light physical effort in sedentary to light work and may involve lifting, carrying, pushing, or pulling objects or materials weighing 5-10 lb. Tasks may involve extended periods at a keyboard or workstation. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties described above, the employee mainly works in an office, lab, or factory setting that is relatively quiet and has temperature-control systems. This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.
10/25/2026
Full time
Job Description Job Description This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. We are seeking dynamic thinkers who could be integral team members for our high-tech avionics' products. Role purpose (position scope): The Information Security Specialist (Information Systems Security Officer) helps build and operate the internal security program and technology operations. This hands-on role works across security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. The position works closely with IT, engineering, and business teams to keep the company secure without slowing it down and is intended for an individual who wants to grow into a senior internal security role over time. Key Responsibilities: Support day-to-day security operations, including SIEM and EDR alert triage, log review, and incident-response investigations. Help administer identity and access management systems, including SSO, MFA, directory services, onboarding, transfers, offboarding, periodic access reviews, and cleanup of stale accounts and entitlements. Maintain and improve endpoint security, including EDR health, patch management, configuration baselines, and disk encryption. Assist with firewall rule reviews, VPN administration, network segmentation, and monitoring for misconfigurations. Support vulnerability scanning, prioritization, remediation coordination, and metric tracking. Support compliance activities such as CMMC and NIST by collecting evidence, maintaining policies, completing customer security questionnaires, and preparing for applicable audits. Support vendor risk management by reviewing third-party security documentation and tracking risk acceptances. Develop and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a point of contact for security questions, suspicious emails, lost devices, and access requests. Document security processes, runbooks, and System Security Plan (SSP) so the program can scale as the company grows. Participate in the on-call rotation. Required Qualifications: At least one year of experience in information security, IT operations, or a closely related field Solid fundamentals in networking, operating systems, and authentication protocols. Familiarity with compliance frameworks, especially CMMC and applicable European requirements such as Cyber Essentials. Ability to script in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, including the ability to explain security concepts to non-technical audiences. Experience supporting and managing highly regulated and secured network systems. Self-directed and comfortable providing Tier 2 helpdesk support as well as working across teams in a fast-moving environment. Willingness to be part of the on-call rotation and respond to cyber incidents during evening or weekends. Ability to obtain industry certifications such as CCNA, CompTIA Security+, or Network+ within the next 12 months. Preferred Qualifications: Three or more years of experience in information security, AI, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of SIEM, EDR, vulnerability scanners, identity providers such as Okta or Entra ID, and cloud platforms such as AWS, Azure, or GCP. Experience supporting or leading audits. Exposure to cloud security posture management. Familiarity with offensive security concepts and tooling highly regulated and secured network systems. Industry certification such as CISSP, CISM, CCIE, CCNP Security, CISA, CRISC, or similar. Compliance Considerations: The role may support applicable information-security and regulatory requirements identified for the business, including ITAR, CMMC, NIS2, Cyber Essentials and Cyber Essentials Plus, CMS, DCPP, and ISO/IEC 27001. Work Environment: This is an on-site position at the designated company location. Direct Reports No direct reports. The position may provide technical direction, peer review, or mentoring consistent with the assigned level. Physical Demands Tasks involve light physical effort in sedentary to light work and may involve lifting, carrying, pushing, or pulling objects or materials weighing 5-10 lb. Tasks may involve extended periods at a keyboard or workstation. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties described above, the employee mainly works in an office, lab, or factory setting that is relatively quiet and has temperature-control systems. This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.
RMF Specialist
Nyla Technology Solutions Annapolis Junction, Maryland
Job Description Job Description Job Description ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED We are seeking an Information Systems Security Officer (ISSO) to manage and enforce information assurance (IA) programs across critical defense and intelligence enclaves. In this role, you will be responsible for proposing, coordinating, implementing, and enforcing information systems security policies, standards, and methodologies. You will manage day-to-day security operations, perform risk and vulnerability assessments, evaluate enterprise security solutions, and lead Assessment Authorization (AA) activities under the NIST Risk Management Framework (RMF). From maintaining Configuration Management (CM) control to preparing comprehensive System Security Plans (SSPs), you will ensure system compliance while enabling mission execution. The annual base salary range for this role is $135 000-$160,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. , Required Skills Information Assurance Governance: Proven ability to propose, coordinate, implement, and enforce information systems security policies, standards, and methodologies across programs, systems, and enclaves. NIST RMF Authorization Support: Hands-on experience driving security authorization activities in compliance with the National Institute of Standards and Technology Risk Management Framework (NIST RMF). Security Documentation Artifact Creation: Deep experience preparing, reviewing, and updating System Security Plans (SSPs), Risk Assessment Reports (RARs), Certification and Accreditation (CA) packages, and System Requirements Traceability Matrices (SRTMs). Vulnerability Risk Assessment: Skilled in conducting vulnerability, threat, and risk assessment analyses to support system accreditation and continuous monitoring. Configuration Management (CM) Impact Analysis: Experience managing system change controls, evaluating security solutions for processing classified information, and assessing the security impact of hardware, software, and firmware modifications. Education: Bachelor's Degree in Data Science, Computer Science, Computational Linguistics, Mathematics, or a related technical discipline, PLUS 7+ years of professional experience in data science, NLP, or software engineering OR High School Diploma / GED, PLUS 11+ years of specialized technical experience in lieu of a degree. , Desired Skills Industry Certifications: Active IAM/IAT Level II or III certifications (e.g., CISSP, CISM, CAP/CGRC, Security+, CASP+). Scanning Audit Tools: Experience utilizing automated compliance and vulnerability scanning tools (e.g., Nessus/Tenable, XACTA, STIG Viewer, SCAP Compliance Checker). Cross-Domain Cloud Security: Familiarity with cross-domain solutions, cloud security concepts (AWS/Azure gov clouds), or containerized enclave security. Continuous Monitoring: Practical experience implementing continuous monitoring strategies and managing Plans of Action and Milestones (POAMs). , About Nyla Technology Solutions Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn, earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done. If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla's team, Taking Care of All of You Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you're at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract (over 40 hrs/week). There's even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract! LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That's up to 240 hours of leave plus 11 holidays! That's not even including paid anniversary leave! SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks! WHAT ABOUT OTHER BENEFITS? Nyla's health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place. To learn more about Nyla's culture and our exceptional benefit packages click here. Nyla is an equal opportunity employer.
10/24/2026
Full time
Job Description Job Description Job Description ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED We are seeking an Information Systems Security Officer (ISSO) to manage and enforce information assurance (IA) programs across critical defense and intelligence enclaves. In this role, you will be responsible for proposing, coordinating, implementing, and enforcing information systems security policies, standards, and methodologies. You will manage day-to-day security operations, perform risk and vulnerability assessments, evaluate enterprise security solutions, and lead Assessment Authorization (AA) activities under the NIST Risk Management Framework (RMF). From maintaining Configuration Management (CM) control to preparing comprehensive System Security Plans (SSPs), you will ensure system compliance while enabling mission execution. The annual base salary range for this role is $135 000-$160,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. , Required Skills Information Assurance Governance: Proven ability to propose, coordinate, implement, and enforce information systems security policies, standards, and methodologies across programs, systems, and enclaves. NIST RMF Authorization Support: Hands-on experience driving security authorization activities in compliance with the National Institute of Standards and Technology Risk Management Framework (NIST RMF). Security Documentation Artifact Creation: Deep experience preparing, reviewing, and updating System Security Plans (SSPs), Risk Assessment Reports (RARs), Certification and Accreditation (CA) packages, and System Requirements Traceability Matrices (SRTMs). Vulnerability Risk Assessment: Skilled in conducting vulnerability, threat, and risk assessment analyses to support system accreditation and continuous monitoring. Configuration Management (CM) Impact Analysis: Experience managing system change controls, evaluating security solutions for processing classified information, and assessing the security impact of hardware, software, and firmware modifications. Education: Bachelor's Degree in Data Science, Computer Science, Computational Linguistics, Mathematics, or a related technical discipline, PLUS 7+ years of professional experience in data science, NLP, or software engineering OR High School Diploma / GED, PLUS 11+ years of specialized technical experience in lieu of a degree. , Desired Skills Industry Certifications: Active IAM/IAT Level II or III certifications (e.g., CISSP, CISM, CAP/CGRC, Security+, CASP+). Scanning Audit Tools: Experience utilizing automated compliance and vulnerability scanning tools (e.g., Nessus/Tenable, XACTA, STIG Viewer, SCAP Compliance Checker). Cross-Domain Cloud Security: Familiarity with cross-domain solutions, cloud security concepts (AWS/Azure gov clouds), or containerized enclave security. Continuous Monitoring: Practical experience implementing continuous monitoring strategies and managing Plans of Action and Milestones (POAMs). , About Nyla Technology Solutions Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn, earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done. If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla's team, Taking Care of All of You Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you're at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract (over 40 hrs/week). There's even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract! LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That's up to 240 hours of leave plus 11 holidays! That's not even including paid anniversary leave! SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks! WHAT ABOUT OTHER BENEFITS? Nyla's health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place. To learn more about Nyla's culture and our exceptional benefit packages click here. Nyla is an equal opportunity employer.
Workday HRIS Business Analyst
Octagon Talent Fort Lauderdale, Florida
Job Description Job Description Are you a detail-oriented professional with a passion for technology and HR processes? Octagon Talent Solutions is seeking a dedicated Workday Specialist to join our client's team in Ft Lauderdale, FL, where you'll leverage your technical expertise and leadership skills to optimize our Workday environment. This role is integral in ensuring accurate payroll, time tracking, and project management, contributing to the company's overall efficiency and success. Key Responsibilities: Workday Management: Collaborate with Payroll, HR, HRIS, Accounting, and Finance teams to understand business needs and manage Workday implementations. Assess requirements, provide strategic recommendations, and design user-friendly solutions. System Testing and Enhancement: Lead system testing for upgrades, patches, and new Workday releases. Conduct regression testing and implement improvements to ensure alignment with business objectives. User Training and Reporting: Train internal team members and end-users on new processes and functionalities. Develop and communicate changes and benefits to users. Create, edit, and prepare reports and dashboards in collaboration with Accounting, Payroll, and HR teams. Job Costing Integration and Data Integrity: Ensure accurate job costing for construction and solar projects through coordination with financial controllers and payroll administrators. Troubleshoot and resolve integration issues to maintain data integrity. HR Process Enhancement and User Experience: Enhance employee experience by conducting user sessions and collecting feedback. Identify opportunities for improvement in HR and Payroll processes. Compliance and Vendor Liaison: Support audits, certifications, and compliance requirements. Implement and troubleshoot system integrations, particularly with payroll and benefits vendors. Act as a liaison between the company and external vendors, ensuring alignment with construction timelines and workforce management. Team Member Support Governance: Track, monitor, and resolve payroll, absence, time tracking, and job costing cases effectively. Collaborate with business process owners on complex or high-priority cases. Monitor SLA compliance and recommend corrective actions to meet performance targets. Define and maintain KPIs to evaluate service effectiveness. Generate regular reports and dashboards to provide visibility into service performance. Technical Expertise: Proficient in configuring Workday for payroll, time tracking, projects, and general ledger interface. Experience with ADP, Oracle, SAP, and Kronos systems is a plus. HR and Payroll Experience: Thorough understanding of HR processes, payroll systems, and accounting principles. Ability to communicate complex concepts effectively. Problem-Solving Skills: Detail-oriented individual who enjoys data analysis and continuous system improvement. Cross-Functional Leadership: Capable of leading across departments to ensure accurate time tracking and payroll processes. Cultural Fit: Aligned with company values, personable, and contributes positively to a growth-oriented culture. Preferred Qualifications: Strong technical background in finance and accounting, especially in Workday modules like payroll, absence, and time tracking. Effective communication and collaboration skills. Practical experience with high-volume hourly labor industries. Workday integration experience and certification preferred but not required. Experience configuring Workday modules and integrating third-party applications. Accurate Time Tracking in Workday: Accurate Client Billing: Ensures precise invoicing and revenue recognition Financial Reporting and Compliance: Facilitates accurate and compliant financial reports. Resource Allocation and Project Management: Optimizes resource distribution and project efficiency. Employee Productivity and Utilization: Enhances employee performance tracking and utilization. Reducing Manual Errors: Minimizes errors through automated processes. Client Trust and Satisfaction: Builds client confidence through consistent and reliable service delivery. Operational Efficiency: Streamlines operations, driving overall efficiency. Maintaining precise time tracking in Workday ensures financial accuracy, operational efficiency, and client satisfaction, leading to overall success and growth. Why Join Us: Joining our client company's team means being part of a forward-thinking organization that values precision and operational excellence. Your role as a Workday Specialist will enhance our capabilities and contribute to our company client's mission of delivering top-tier service and fostering enduring client relationships.
10/24/2026
Full time
Job Description Job Description Are you a detail-oriented professional with a passion for technology and HR processes? Octagon Talent Solutions is seeking a dedicated Workday Specialist to join our client's team in Ft Lauderdale, FL, where you'll leverage your technical expertise and leadership skills to optimize our Workday environment. This role is integral in ensuring accurate payroll, time tracking, and project management, contributing to the company's overall efficiency and success. Key Responsibilities: Workday Management: Collaborate with Payroll, HR, HRIS, Accounting, and Finance teams to understand business needs and manage Workday implementations. Assess requirements, provide strategic recommendations, and design user-friendly solutions. System Testing and Enhancement: Lead system testing for upgrades, patches, and new Workday releases. Conduct regression testing and implement improvements to ensure alignment with business objectives. User Training and Reporting: Train internal team members and end-users on new processes and functionalities. Develop and communicate changes and benefits to users. Create, edit, and prepare reports and dashboards in collaboration with Accounting, Payroll, and HR teams. Job Costing Integration and Data Integrity: Ensure accurate job costing for construction and solar projects through coordination with financial controllers and payroll administrators. Troubleshoot and resolve integration issues to maintain data integrity. HR Process Enhancement and User Experience: Enhance employee experience by conducting user sessions and collecting feedback. Identify opportunities for improvement in HR and Payroll processes. Compliance and Vendor Liaison: Support audits, certifications, and compliance requirements. Implement and troubleshoot system integrations, particularly with payroll and benefits vendors. Act as a liaison between the company and external vendors, ensuring alignment with construction timelines and workforce management. Team Member Support Governance: Track, monitor, and resolve payroll, absence, time tracking, and job costing cases effectively. Collaborate with business process owners on complex or high-priority cases. Monitor SLA compliance and recommend corrective actions to meet performance targets. Define and maintain KPIs to evaluate service effectiveness. Generate regular reports and dashboards to provide visibility into service performance. Technical Expertise: Proficient in configuring Workday for payroll, time tracking, projects, and general ledger interface. Experience with ADP, Oracle, SAP, and Kronos systems is a plus. HR and Payroll Experience: Thorough understanding of HR processes, payroll systems, and accounting principles. Ability to communicate complex concepts effectively. Problem-Solving Skills: Detail-oriented individual who enjoys data analysis and continuous system improvement. Cross-Functional Leadership: Capable of leading across departments to ensure accurate time tracking and payroll processes. Cultural Fit: Aligned with company values, personable, and contributes positively to a growth-oriented culture. Preferred Qualifications: Strong technical background in finance and accounting, especially in Workday modules like payroll, absence, and time tracking. Effective communication and collaboration skills. Practical experience with high-volume hourly labor industries. Workday integration experience and certification preferred but not required. Experience configuring Workday modules and integrating third-party applications. Accurate Time Tracking in Workday: Accurate Client Billing: Ensures precise invoicing and revenue recognition Financial Reporting and Compliance: Facilitates accurate and compliant financial reports. Resource Allocation and Project Management: Optimizes resource distribution and project efficiency. Employee Productivity and Utilization: Enhances employee performance tracking and utilization. Reducing Manual Errors: Minimizes errors through automated processes. Client Trust and Satisfaction: Builds client confidence through consistent and reliable service delivery. Operational Efficiency: Streamlines operations, driving overall efficiency. Maintaining precise time tracking in Workday ensures financial accuracy, operational efficiency, and client satisfaction, leading to overall success and growth. Why Join Us: Joining our client company's team means being part of a forward-thinking organization that values precision and operational excellence. Your role as a Workday Specialist will enhance our capabilities and contribute to our company client's mission of delivering top-tier service and fostering enduring client relationships.
Process Manager
Five Rivers IT, Inc. Fort Lauderdale, Florida
Job Description Job Description Seeking a Process Manager to design, standardize, and govern IT operational processes spanning the organization's core infrastructure and security technology stack including ServiceNow (ITSM/ITAM/ITOM), Dell hardware and endpoint lifecycle management, Cisco networking infrastructure, and Palo Alto Networks security operations. This role sits at the intersection of process governance and vendor technology, working closely with infrastructure engineering, network operations, security, and service desk teams to ensure that incident, change, request, asset, and problem management processes are consistently defined, documented, and enforced across all supported platforms. The Process Manager will be the connective tissue between ServiceNow as the system of record and the underlying Dell, Cisco, and Palo Alto technology teams executing day-to-day operations. Key Responsibilities Own and continuously improve core ITSM process areas (Incident, Problem, Change, Request, and Asset Management) within ServiceNow, ensuring alignment with ITIL best practices. Partner with infrastructure and network engineering teams to define and document processes governing Dell hardware/endpoint lifecycle (procurement, deployment, refresh, retirement) within ServiceNow ITAM. Establish and maintain change and configuration management processes for Cisco networking infrastructure, ensuring CMDB accuracy and proper change governance for network changes. Design and enforce security-related operational processes in coordination with the security team for Palo Alto Networks firewall, security policy, and incident response workflows. Serve as process owner/SME across cross-functional teams, facilitating process workshops, gap analyses, and continuous improvement initiatives. Develop and maintain process documentation, workflow diagrams, RACI matrices, and SOPs for all governed processes. Monitor process KPIs/SLAs (e.g., ticket resolution times, change success rates, CMDB accuracy) and drive corrective action where performance gaps exist. Support ServiceNow platform governance, including workflow configuration requests, module rollouts, and integration with vendor tools (Dell, Cisco, Palo Alto) where applicable. Lead or support audits and compliance reviews related to IT process adherence (e.g., NERC/CIP, internal controls) as applicable to the energy/utility environment. Provide training and process guidance to technical teams and service desk staff to ensure consistent adoption. Required Qualifications 5+ years of experience in IT process management, ITSM, or IT service delivery, ideally within a large enterprise or utility/regulated environment. Hands-on experience with ServiceNow, including ITSM modules (Incident, Problem, Change, Request) and familiarity with ITAM/CMDB. Working knowledge of infrastructure and security technologies from Dell (hardware/endpoint), Cisco (networking), and Palo Alto Networks (security/firewall) - deep engineering expertise not required, but strong operational/process fluency across these platforms is essential. Strong understanding of ITIL framework and process governance principles; ITIL Foundation certification preferred. Proven experience facilitating cross-functional process design and improvement initiatives with technical and non-technical stakeholders. Excellent documentation, communication, and stakeholder management skills. Bachelor's degree in Information Technology, Business, or related field (or equivalent experience). Preferred Qualifications Experience in a utility, energy, or NERC/CIP-regulated environment. ServiceNow certification(s) (e.g., CSA, ITSM Implementation Specialist) a plus. Experience with vendor/asset lifecycle management programs spanning hardware refresh cycles, network infrastructure changes, and security policy governance. Familiarity with change advisory board (CAB) processes and enterprise change management at scale. Location & Work Arrangement This role is based out of the AOB office in FT Lauderdale Florida on a hybrid schedule. Occasional travel to the Juno Beach Head Quarters and Miami office may be required to support cross-site process alignment, stakeholder workshops, or infrastructure/security team engagements. Candidates should be based within a commutable distance of the Palm Beach / Broward / Miami-Dade corridor. Powered by JazzHR u5IDxR61T6
10/24/2026
Full time
Job Description Job Description Seeking a Process Manager to design, standardize, and govern IT operational processes spanning the organization's core infrastructure and security technology stack including ServiceNow (ITSM/ITAM/ITOM), Dell hardware and endpoint lifecycle management, Cisco networking infrastructure, and Palo Alto Networks security operations. This role sits at the intersection of process governance and vendor technology, working closely with infrastructure engineering, network operations, security, and service desk teams to ensure that incident, change, request, asset, and problem management processes are consistently defined, documented, and enforced across all supported platforms. The Process Manager will be the connective tissue between ServiceNow as the system of record and the underlying Dell, Cisco, and Palo Alto technology teams executing day-to-day operations. Key Responsibilities Own and continuously improve core ITSM process areas (Incident, Problem, Change, Request, and Asset Management) within ServiceNow, ensuring alignment with ITIL best practices. Partner with infrastructure and network engineering teams to define and document processes governing Dell hardware/endpoint lifecycle (procurement, deployment, refresh, retirement) within ServiceNow ITAM. Establish and maintain change and configuration management processes for Cisco networking infrastructure, ensuring CMDB accuracy and proper change governance for network changes. Design and enforce security-related operational processes in coordination with the security team for Palo Alto Networks firewall, security policy, and incident response workflows. Serve as process owner/SME across cross-functional teams, facilitating process workshops, gap analyses, and continuous improvement initiatives. Develop and maintain process documentation, workflow diagrams, RACI matrices, and SOPs for all governed processes. Monitor process KPIs/SLAs (e.g., ticket resolution times, change success rates, CMDB accuracy) and drive corrective action where performance gaps exist. Support ServiceNow platform governance, including workflow configuration requests, module rollouts, and integration with vendor tools (Dell, Cisco, Palo Alto) where applicable. Lead or support audits and compliance reviews related to IT process adherence (e.g., NERC/CIP, internal controls) as applicable to the energy/utility environment. Provide training and process guidance to technical teams and service desk staff to ensure consistent adoption. Required Qualifications 5+ years of experience in IT process management, ITSM, or IT service delivery, ideally within a large enterprise or utility/regulated environment. Hands-on experience with ServiceNow, including ITSM modules (Incident, Problem, Change, Request) and familiarity with ITAM/CMDB. Working knowledge of infrastructure and security technologies from Dell (hardware/endpoint), Cisco (networking), and Palo Alto Networks (security/firewall) - deep engineering expertise not required, but strong operational/process fluency across these platforms is essential. Strong understanding of ITIL framework and process governance principles; ITIL Foundation certification preferred. Proven experience facilitating cross-functional process design and improvement initiatives with technical and non-technical stakeholders. Excellent documentation, communication, and stakeholder management skills. Bachelor's degree in Information Technology, Business, or related field (or equivalent experience). Preferred Qualifications Experience in a utility, energy, or NERC/CIP-regulated environment. ServiceNow certification(s) (e.g., CSA, ITSM Implementation Specialist) a plus. Experience with vendor/asset lifecycle management programs spanning hardware refresh cycles, network infrastructure changes, and security policy governance. Familiarity with change advisory board (CAB) processes and enterprise change management at scale. Location & Work Arrangement This role is based out of the AOB office in FT Lauderdale Florida on a hybrid schedule. Occasional travel to the Juno Beach Head Quarters and Miami office may be required to support cross-site process alignment, stakeholder workshops, or infrastructure/security team engagements. Candidates should be based within a commutable distance of the Palm Beach / Broward / Miami-Dade corridor. Powered by JazzHR u5IDxR61T6
Technical Presales Engineer - III
Botsync Atlanta, Georgia
Job Description Job Description Asia's leading robotics solutions provider, automating enterprise supply chains since 2017. Botsync is a Singapore-based robotics and automation company building autonomous mobile robots (AMRs) and intelligent orchestration software that transform warehouse and factory operations across APAC. Founded in 2017, we design, manufacture, and deploy intelligent robots - including our MAG series - that handle material movement at scale, so humans can focus on higher-value work. Alongside our hardware, we've built syncOS, the industry's first no-code, vendor-agnostic orchestration and fleet management platform that coordinates robots, industrial systems, and workflows across modern facilities - turning weeks-long deployments into hours, without halting production or calling in specialists. Today we're still that young, passionate team - just with more like-minded people who've joined us along the way. We're all obsessed with one thing: making robotics and automation simpler, faster to adapt, and more reliable on real factory floors. If you love robots, hate inefficiency, and want to build things that actually run in production - you'll fit right in. Key Responsibilites: Own technical discovery, site assessment, solution design, and proposal development for Botsync's North American customer opportunities. Define and support pilots from technical scoping through testing, commissioning, acceptance, and handover to full deployment. Participate in customer discovery meetings and identify operational, technical, and integration requirements. Conduct site assessments covering workflows, material flow, layouts, throughput, payloads, safety constraints, infrastructure, and interfaces. Translate customer needs into solutions using Botsync AMRs, SyncOS, and third-party automation systems. Develop process flows, solution architectures, system layouts, cycle-time calculations, fleet sizing, and operating concepts. Prepare technical proposals, scopes of work, compliance statements, architecture diagrams, and customer presentations. Deliver SyncOS and AMR demonstrations during customer workshops, partner meetings, industry events, and ecosystem programs. Define pilot scope, success criteria, system requirements, timelines, responsibilities, and acceptance conditions. Support pilots through testing, commissioning, validation, customer acceptance, go-live, hypercare, and handover. Plan integrations with WMS, WES, ERP, MES, PLCs, conveyors, robotic arms, sensors, elevators, and third-party fleet systems. Work with interfaces and protocols including REST APIs, MQTT, TCP/IP, OPC UA, Modbus TCP, WebSockets, and VDA 5050. Coordinate technical validation, configuration, integration development, and costing with Botsync's global engineering team. Build reusable discovery, pilot, deployment, validation, and SI handover documentation; support 10-15 discovery sessions, qualify five pilot prospects, develop 2-3 viable proposals, and help execute the first two paid pilots. Requirements Essential: Bachelor's degree in Robotics, Mechatronics, Electrical, Mechanical, Computer Science, Industrial Engineering, or a related field. 5-8 years of experience in robotics, warehouse automation, material handling, industrial automation, or systems integration. Experience designing or deploying AMR, AGV, conveyor, robotic, WMS/WES, or manufacturing-automation solutions. Strong understanding of site assessment, process mapping, system sizing, workflow design, and technical proposal development. Working knowledge of PLC interfaces, industrial protocols, APIs, networking, and enterprise-system integration. Ability to interpret facility layouts, CAD drawings, process-flow diagrams, equipment specifications, and interface documents. Strong customer-facing communication and presentation skills across engineering, operations, IT, and management stakeholders. Ability to manage multiple opportunities with global engineering teams; travel up to 50% across the United States with periodic travel to Mexico; US work authorization required. Highly Desirable: Experience with multi-vendor orchestration or fleet platforms, AMRs, AGVs, industrial robots, conveyors, ASRS, WMS, WES, ERP, MES, and PLC systems. knowledge of Linux, networking, databases, APIs, cloud and on-premise infrastructure, industrial mobile-robot safety, paid pilots, system integrators, and AutoCAD. Benefits Competitive salary Comprehensive health benefits package Hustle of a young startup, always something to do and something to improve Opportunities for professional development and growth into management roles Collaborative and inclusive work environment
10/24/2026
Full time
Job Description Job Description Asia's leading robotics solutions provider, automating enterprise supply chains since 2017. Botsync is a Singapore-based robotics and automation company building autonomous mobile robots (AMRs) and intelligent orchestration software that transform warehouse and factory operations across APAC. Founded in 2017, we design, manufacture, and deploy intelligent robots - including our MAG series - that handle material movement at scale, so humans can focus on higher-value work. Alongside our hardware, we've built syncOS, the industry's first no-code, vendor-agnostic orchestration and fleet management platform that coordinates robots, industrial systems, and workflows across modern facilities - turning weeks-long deployments into hours, without halting production or calling in specialists. Today we're still that young, passionate team - just with more like-minded people who've joined us along the way. We're all obsessed with one thing: making robotics and automation simpler, faster to adapt, and more reliable on real factory floors. If you love robots, hate inefficiency, and want to build things that actually run in production - you'll fit right in. Key Responsibilites: Own technical discovery, site assessment, solution design, and proposal development for Botsync's North American customer opportunities. Define and support pilots from technical scoping through testing, commissioning, acceptance, and handover to full deployment. Participate in customer discovery meetings and identify operational, technical, and integration requirements. Conduct site assessments covering workflows, material flow, layouts, throughput, payloads, safety constraints, infrastructure, and interfaces. Translate customer needs into solutions using Botsync AMRs, SyncOS, and third-party automation systems. Develop process flows, solution architectures, system layouts, cycle-time calculations, fleet sizing, and operating concepts. Prepare technical proposals, scopes of work, compliance statements, architecture diagrams, and customer presentations. Deliver SyncOS and AMR demonstrations during customer workshops, partner meetings, industry events, and ecosystem programs. Define pilot scope, success criteria, system requirements, timelines, responsibilities, and acceptance conditions. Support pilots through testing, commissioning, validation, customer acceptance, go-live, hypercare, and handover. Plan integrations with WMS, WES, ERP, MES, PLCs, conveyors, robotic arms, sensors, elevators, and third-party fleet systems. Work with interfaces and protocols including REST APIs, MQTT, TCP/IP, OPC UA, Modbus TCP, WebSockets, and VDA 5050. Coordinate technical validation, configuration, integration development, and costing with Botsync's global engineering team. Build reusable discovery, pilot, deployment, validation, and SI handover documentation; support 10-15 discovery sessions, qualify five pilot prospects, develop 2-3 viable proposals, and help execute the first two paid pilots. Requirements Essential: Bachelor's degree in Robotics, Mechatronics, Electrical, Mechanical, Computer Science, Industrial Engineering, or a related field. 5-8 years of experience in robotics, warehouse automation, material handling, industrial automation, or systems integration. Experience designing or deploying AMR, AGV, conveyor, robotic, WMS/WES, or manufacturing-automation solutions. Strong understanding of site assessment, process mapping, system sizing, workflow design, and technical proposal development. Working knowledge of PLC interfaces, industrial protocols, APIs, networking, and enterprise-system integration. Ability to interpret facility layouts, CAD drawings, process-flow diagrams, equipment specifications, and interface documents. Strong customer-facing communication and presentation skills across engineering, operations, IT, and management stakeholders. Ability to manage multiple opportunities with global engineering teams; travel up to 50% across the United States with periodic travel to Mexico; US work authorization required. Highly Desirable: Experience with multi-vendor orchestration or fleet platforms, AMRs, AGVs, industrial robots, conveyors, ASRS, WMS, WES, ERP, MES, and PLC systems. knowledge of Linux, networking, databases, APIs, cloud and on-premise infrastructure, industrial mobile-robot safety, paid pilots, system integrators, and AutoCAD. Benefits Competitive salary Comprehensive health benefits package Hustle of a young startup, always something to do and something to improve Opportunities for professional development and growth into management roles Collaborative and inclusive work environment

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