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HR Technology Data & Reporting Analyst
System One Vienna, Virginia
Job Description Job Description Job Title: HR Technology Data & Reporting Analyst Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: $60/hr. range W2. Benefits available Position Type: Multiyear Contract Position Overview: System One IT is seeking a highly analytical and technically skilled HR Technology Data & Reporting Analyst to support our client's HR Technology team. This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automating reporting processes to reduce manual effort, and developing actionable insights that drive measurable improvements in service delivery. This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement. Key Responsibilities Data Integration & Aggregation Consolidate and integrate data across HR Technology platforms, including: Oracle Fusion HCM ServiceNow (HRSD) Azure DevOps (ADO) Adobe Experience Manager (AEM) Design and deliver reporting solutions that highlight: Operational performance (intake trends, incidents, SLAs) Platform health and system usage metrics Executive-level summaries for leadership reporting Develop data visualizations that are clear, compelling, and actionable. Deliver insights tailored to both executive leadership and operational teams. ADO & ServiceNow Reporting Expertise Develop reporting across: ADO (epics, features, user stories, throughput, velocity) ServiceNow (cases, incidents, requests, trend analysis, resolution metrics) Analyze data to identify: Trends and patterns Operational gaps Opportunities for process improvement AI-Driven Insights & Automation Leverage AI tools and techniques to: Automate data aggregation and reporting processes Surface predictive insights and trends Improve data quality and reporting efficiency. Recommend innovative approaches to enhance reporting capabilities and scalability Stakeholder Engagement Partner closely with HR Technology and cross-functional teams to: Gather and clarify reporting requirements. Translate business questions into analytical frameworks and outputs. Present insights and recommendations in a clear, business-friendly manner QUALIFICATIONS Required 5+ years of experience in data analytics, reporting, or business intelligence Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred) Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools) Experience integrating and aggregating data across multiple systems Strong analytical and problem-solving skills with attention to detail Ability to communicate complex data insights to both technical and non-technical stakeholders Preferred Experience working in HR Technology or enterprise platforms Familiarity with AI/ML tools for data analysis or automation Experience with executive-level reporting and dashboard creation Knowledge of Agile metrics and delivery reporting System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. MM1 MM1 Ref: Ref:
10/24/2026
Full time
Job Description Job Description Job Title: HR Technology Data & Reporting Analyst Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: $60/hr. range W2. Benefits available Position Type: Multiyear Contract Position Overview: System One IT is seeking a highly analytical and technically skilled HR Technology Data & Reporting Analyst to support our client's HR Technology team. This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automating reporting processes to reduce manual effort, and developing actionable insights that drive measurable improvements in service delivery. This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement. Key Responsibilities Data Integration & Aggregation Consolidate and integrate data across HR Technology platforms, including: Oracle Fusion HCM ServiceNow (HRSD) Azure DevOps (ADO) Adobe Experience Manager (AEM) Design and deliver reporting solutions that highlight: Operational performance (intake trends, incidents, SLAs) Platform health and system usage metrics Executive-level summaries for leadership reporting Develop data visualizations that are clear, compelling, and actionable. Deliver insights tailored to both executive leadership and operational teams. ADO & ServiceNow Reporting Expertise Develop reporting across: ADO (epics, features, user stories, throughput, velocity) ServiceNow (cases, incidents, requests, trend analysis, resolution metrics) Analyze data to identify: Trends and patterns Operational gaps Opportunities for process improvement AI-Driven Insights & Automation Leverage AI tools and techniques to: Automate data aggregation and reporting processes Surface predictive insights and trends Improve data quality and reporting efficiency. Recommend innovative approaches to enhance reporting capabilities and scalability Stakeholder Engagement Partner closely with HR Technology and cross-functional teams to: Gather and clarify reporting requirements. Translate business questions into analytical frameworks and outputs. Present insights and recommendations in a clear, business-friendly manner QUALIFICATIONS Required 5+ years of experience in data analytics, reporting, or business intelligence Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred) Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools) Experience integrating and aggregating data across multiple systems Strong analytical and problem-solving skills with attention to detail Ability to communicate complex data insights to both technical and non-technical stakeholders Preferred Experience working in HR Technology or enterprise platforms Familiarity with AI/ML tools for data analysis or automation Experience with executive-level reporting and dashboard creation Knowledge of Agile metrics and delivery reporting System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. MM1 MM1 Ref: Ref:
Lead Institutional Services Automation Quality Control Analyst
Computer Task Group, Inc Wilmington, Delaware
Job Description Job Description Overview Are you ready to join a growing team? CTG is seeking to fill a Lead Institutional Services Automation Quality Control Analyst opening for our client. Location: Wilmington, DE Duration: 12 months Primary Responsibilities: Design, develop, and maintain scalable test automation frameworks for UI, API, integration, and performance testing. Define and implement test automation strategy, tools, frameworks, and architecture. Translate business requirements and acceptance criteria into comprehensive automated test coverage. Integrate automated testing into CI/CD pipelines and software development workflows. Collaborate with Development, Product Owner, and Engineering teams throughout Agile sprints. Review automation code and test scripts for quality, scalability, and maintainability. Support test data, environment, performance, security, and load testing strategies. Evaluate emerging testing technologies, including AI-assisted testing , to improve efficiency and coverage. Monitor automation metrics, KPIs, test coverage, and execution results; communicate status and risks to stakeholders. Troubleshoot complex technical and operational issues and provide guidance to less experienced team members. Adhere to risk, regulatory, audit, and internal control standards. Scope of Responsibilities: Lead automation quality assurance initiatives supporting Institutional Services software products . Develop and execute automated testing strategies across functional and non-functional requirements. Identify defects, risks, and quality issues throughout the software development lifecycle. Promote continuous improvement of automation frameworks, testing processes, and quality metrics. Supervisory/Managerial Responsibilities: No supervisory responsibilities. Education and Experience Required: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience. 5+ years of experience in software quality assurance, test automation, or quality engineering . Experience with UI, API, and integration test automation and automation framework development. Experience with Agile/Scrum, CI/CD, and automated testing tools . Strong experience translating business requirements into test strategies and automated test cases. Experience with Appian and business process validation. Strong analytical, problem-solving, communication, and collaboration skills. Education and Experience Preferred: Experience with performance, load, and security testing. Experience implementing AI-assisted testing tools and practices. Experience with financial services, banking, or Institutional Services applications. Experience mentoring or serving as a technical resource for QA team members. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $47.36 - $78.94/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
10/24/2026
Full time
Job Description Job Description Overview Are you ready to join a growing team? CTG is seeking to fill a Lead Institutional Services Automation Quality Control Analyst opening for our client. Location: Wilmington, DE Duration: 12 months Primary Responsibilities: Design, develop, and maintain scalable test automation frameworks for UI, API, integration, and performance testing. Define and implement test automation strategy, tools, frameworks, and architecture. Translate business requirements and acceptance criteria into comprehensive automated test coverage. Integrate automated testing into CI/CD pipelines and software development workflows. Collaborate with Development, Product Owner, and Engineering teams throughout Agile sprints. Review automation code and test scripts for quality, scalability, and maintainability. Support test data, environment, performance, security, and load testing strategies. Evaluate emerging testing technologies, including AI-assisted testing , to improve efficiency and coverage. Monitor automation metrics, KPIs, test coverage, and execution results; communicate status and risks to stakeholders. Troubleshoot complex technical and operational issues and provide guidance to less experienced team members. Adhere to risk, regulatory, audit, and internal control standards. Scope of Responsibilities: Lead automation quality assurance initiatives supporting Institutional Services software products . Develop and execute automated testing strategies across functional and non-functional requirements. Identify defects, risks, and quality issues throughout the software development lifecycle. Promote continuous improvement of automation frameworks, testing processes, and quality metrics. Supervisory/Managerial Responsibilities: No supervisory responsibilities. Education and Experience Required: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience. 5+ years of experience in software quality assurance, test automation, or quality engineering . Experience with UI, API, and integration test automation and automation framework development. Experience with Agile/Scrum, CI/CD, and automated testing tools . Strong experience translating business requirements into test strategies and automated test cases. Experience with Appian and business process validation. Strong analytical, problem-solving, communication, and collaboration skills. Education and Experience Preferred: Experience with performance, load, and security testing. Experience implementing AI-assisted testing tools and practices. Experience with financial services, banking, or Institutional Services applications. Experience mentoring or serving as a technical resource for QA team members. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $47.36 - $78.94/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Hotel Group Sales Strategy & Analytics Analyst
FAIRMONT Chicago, Illinois
Job Description Job Description Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. Fairmont Chicago, Millennium Park Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space. Toro by Richard Sandoval Across Latin America, food is more than a meal. It's an event. It's a celebration that's shared, savored, and enjoyed with the finest spirits. Join us in this ritual. We welcome you to Toro, Richard Sandoval's Restaurant and Tequila Bar, which features a casually unique upbeat dining experience. Toro will have a small plate menu along with a Suviche (Sushi & Ceviche combination) bar food offering at the restaurant's lively and energetic Rum Bar setting. The beverage experience will include a variety of hand-muddled cocktails, a collection of Latin wines, and a variety of sugarcane spirits that will be expertly chosen by our Tequila Experts. About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description The Hotel Group Sales Strategy & Analytics Analyst provides administrative, analytical, and operational support to the Director of Sales, Director of Sales & Marketing, and Private Dining Sales Manager. This role supports the Sales & Marketing team through reporting, CRM management, prospecting support, data analysis, departmental administration, and private dining coordination. The ideal candidate is highly organized, analytical, detail-oriented, and proficient in managing multiple priorities in a fast-paced hospitality environment. Essential Responsibilities: Administrative Support Provide administrative support to the Director of Sales and Director of Sales & Marketing. Coordinate meetings, maintain calendars, and prepare presentations and reports. Assist with departmental communications, document management, and special projects. Maintain departmental files, records, and organizational systems. Sales Intelligence & Prospecting Manage and maintain CRM databases to ensure data accuracy and integrity. Serve as the primary administrator for Knowland, Cvent, Topline, and other prospecting platforms. Generate weekly and monthly prospecting lists for the Sales team. Track and analyze citywide, self-contained, and non-self-contained business opportunities. Manage relationships and workflows with third-party prospecting vendors. Research target accounts and identify new business opportunities. Reporting & Analytics Prepare weekly, monthly, and quarterly sales reports and dashboards. Analyze sales activity, prospecting efforts, and business trends. Compile data for business reviews, budget planning, and leadership presentations. Maintain departmental trackers and reporting tools. Private Dining Support Provide administrative support to the Private Dining Sales Manager. Maintain inquiry and activity tracking reports. Assist with database management, follow-up, and reporting. Support promotional efforts and administrative needs related to Private Dining. Marketing Administration Process guest amenities and VIP requests. Assist with maintaining sales and marketing collateral. Support administrative tasks related to marketing initiatives, events, and promotions. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Medical, Dental and Vision Insurance, 401K Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Qualifications Your experience and skills include: Bachelor's degree preferred or equivalent work experience. Minimum 2 years of administrative, sales support, marketing support, or hospitality experience. Hotel sales and marketing experience preferred. Experience with OSEM, Knowland, Cvent, Topline, or similar platforms preferred. Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office Suite. Strong analytical, organizational, and communication skills. Ability to manage multiple priorities while maintaining attention to detail. Additional Information Compensation Range: $26.00 - $29.00 per hour Visa Requirements: Successful candidates must be legally eligible to work in the United States. Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. All your information will be kept confidential according to EEO guidelines.
10/24/2026
Full time
Job Description Job Description Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. Fairmont Chicago, Millennium Park Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space. Toro by Richard Sandoval Across Latin America, food is more than a meal. It's an event. It's a celebration that's shared, savored, and enjoyed with the finest spirits. Join us in this ritual. We welcome you to Toro, Richard Sandoval's Restaurant and Tequila Bar, which features a casually unique upbeat dining experience. Toro will have a small plate menu along with a Suviche (Sushi & Ceviche combination) bar food offering at the restaurant's lively and energetic Rum Bar setting. The beverage experience will include a variety of hand-muddled cocktails, a collection of Latin wines, and a variety of sugarcane spirits that will be expertly chosen by our Tequila Experts. About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description The Hotel Group Sales Strategy & Analytics Analyst provides administrative, analytical, and operational support to the Director of Sales, Director of Sales & Marketing, and Private Dining Sales Manager. This role supports the Sales & Marketing team through reporting, CRM management, prospecting support, data analysis, departmental administration, and private dining coordination. The ideal candidate is highly organized, analytical, detail-oriented, and proficient in managing multiple priorities in a fast-paced hospitality environment. Essential Responsibilities: Administrative Support Provide administrative support to the Director of Sales and Director of Sales & Marketing. Coordinate meetings, maintain calendars, and prepare presentations and reports. Assist with departmental communications, document management, and special projects. Maintain departmental files, records, and organizational systems. Sales Intelligence & Prospecting Manage and maintain CRM databases to ensure data accuracy and integrity. Serve as the primary administrator for Knowland, Cvent, Topline, and other prospecting platforms. Generate weekly and monthly prospecting lists for the Sales team. Track and analyze citywide, self-contained, and non-self-contained business opportunities. Manage relationships and workflows with third-party prospecting vendors. Research target accounts and identify new business opportunities. Reporting & Analytics Prepare weekly, monthly, and quarterly sales reports and dashboards. Analyze sales activity, prospecting efforts, and business trends. Compile data for business reviews, budget planning, and leadership presentations. Maintain departmental trackers and reporting tools. Private Dining Support Provide administrative support to the Private Dining Sales Manager. Maintain inquiry and activity tracking reports. Assist with database management, follow-up, and reporting. Support promotional efforts and administrative needs related to Private Dining. Marketing Administration Process guest amenities and VIP requests. Assist with maintaining sales and marketing collateral. Support administrative tasks related to marketing initiatives, events, and promotions. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Medical, Dental and Vision Insurance, 401K Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Qualifications Your experience and skills include: Bachelor's degree preferred or equivalent work experience. Minimum 2 years of administrative, sales support, marketing support, or hospitality experience. Hotel sales and marketing experience preferred. Experience with OSEM, Knowland, Cvent, Topline, or similar platforms preferred. Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office Suite. Strong analytical, organizational, and communication skills. Ability to manage multiple priorities while maintaining attention to detail. Additional Information Compensation Range: $26.00 - $29.00 per hour Visa Requirements: Successful candidates must be legally eligible to work in the United States. Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. All your information will be kept confidential according to EEO guidelines.
Staff Product Designer, Mission Applications
System One Fort Belvoir, Virginia
Job Description Job Description Job Title: Staff Product Designer, Mission Applications Location: Fort Belvoir, VA Type: Contract To Hire Work Model: Onsite Security Clearance: Secret clearance Join a high-performing team supporting mission-critical digital transformation initiatives for a federal defense customer. This role offers the opportunity to influence the design and development of complex applications used to support operational decision-making, data-driven workflows, and mission outcomes. You'll work alongside product managers, engineers, and stakeholders to create intuitive user experiences for sophisticated enterprise platforms operating in secure environments. Key Responsibilities Lead continuous product discovery efforts with end users, mission stakeholders, and cross-functional teams. Translate complex operational workflows into intuitive user journeys, wireframes, prototypes, and production-ready designs. Conduct user research, usability testing, and feedback sessions to validate design decisions and drive continuous improvement. Partner closely with software engineers, data engineers, and product teams throughout the product lifecycle. Balance user needs, technical constraints, and business objectives to influence product strategy and priorities. Develop and maintain reusable design patterns to ensure consistency across applications and platforms. Advocate for user-centered design principles in product, technical, and stakeholder discussions. Contribute to the evolution of scalable design systems and best practices within secure enterprise environments. Required Qualifications Bachelor's degree in Design, Human-Computer Interaction (HCI), Information Systems, or a related discipline, or equivalent practical experience. 7+ years of experience in product design, UX design, or human-centered design. Proven experience owning complex digital products from discovery through implementation and delivery. Strong expertise in user research, workflow analysis, prototyping, interaction design, and usability testing. Experience designing data-intensive applications, operational systems, or enterprise software platforms. Demonstrated success collaborating closely with software development teams in Agile environments. Portfolio showcasing relevant product design and UX work. Experience supporting a Department of Defense or federal government customer. Active Secret security clearance. Preferred Qualifications Experience supporting defense, national security, or other mission-critical government programs. Experience designing applications within enterprise data and analytics platforms such as Palantir Foundry or comparable technologies. Familiarity with government program management, acquisition, or operational environments. Advanced proficiency with Figma or similar UX/UI design and prototyping tools. Experience creating, implementing, or maintaining design systems. Understanding of accessibility standards and secure government technology environments. System One , and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
10/24/2026
Full time
Job Description Job Description Job Title: Staff Product Designer, Mission Applications Location: Fort Belvoir, VA Type: Contract To Hire Work Model: Onsite Security Clearance: Secret clearance Join a high-performing team supporting mission-critical digital transformation initiatives for a federal defense customer. This role offers the opportunity to influence the design and development of complex applications used to support operational decision-making, data-driven workflows, and mission outcomes. You'll work alongside product managers, engineers, and stakeholders to create intuitive user experiences for sophisticated enterprise platforms operating in secure environments. Key Responsibilities Lead continuous product discovery efforts with end users, mission stakeholders, and cross-functional teams. Translate complex operational workflows into intuitive user journeys, wireframes, prototypes, and production-ready designs. Conduct user research, usability testing, and feedback sessions to validate design decisions and drive continuous improvement. Partner closely with software engineers, data engineers, and product teams throughout the product lifecycle. Balance user needs, technical constraints, and business objectives to influence product strategy and priorities. Develop and maintain reusable design patterns to ensure consistency across applications and platforms. Advocate for user-centered design principles in product, technical, and stakeholder discussions. Contribute to the evolution of scalable design systems and best practices within secure enterprise environments. Required Qualifications Bachelor's degree in Design, Human-Computer Interaction (HCI), Information Systems, or a related discipline, or equivalent practical experience. 7+ years of experience in product design, UX design, or human-centered design. Proven experience owning complex digital products from discovery through implementation and delivery. Strong expertise in user research, workflow analysis, prototyping, interaction design, and usability testing. Experience designing data-intensive applications, operational systems, or enterprise software platforms. Demonstrated success collaborating closely with software development teams in Agile environments. Portfolio showcasing relevant product design and UX work. Experience supporting a Department of Defense or federal government customer. Active Secret security clearance. Preferred Qualifications Experience supporting defense, national security, or other mission-critical government programs. Experience designing applications within enterprise data and analytics platforms such as Palantir Foundry or comparable technologies. Familiarity with government program management, acquisition, or operational environments. Advanced proficiency with Figma or similar UX/UI design and prototyping tools. Experience creating, implementing, or maintaining design systems. Understanding of accessibility standards and secure government technology environments. System One , and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Application Development Manager - Transformation & Modernization
Ryder System Miami, Florida
Ryder System is seeking a Manager Application Development & Support, Transformation & Modernization to lead critical logistics and transportation technology initiatives. In this role, you will oversee a team delivering modern, scalable applications that support end-to-end supply chain, warehousing, and fleet operations. You will own the roadmap for transforming legacy systems, implementing cloud and API-based solutions, and ensuring high availability and performance. Partner with operations, engineering, and business stakeholders to define requirements, manage vendors, and deliver secure, reliable platforms that improve efficiency, safety, and customer experience. Responsibilities Lead and mentor application development and support teams focused on logistics and transportation systems Define and execute a modernization roadmap for legacy applications to cloud and API-first architectures Oversee end-to-end application lifecycle, including design, development, deployment, and support Implement and improve Dev Ops, CI/CD, monitoring, and incident management practices Collaborate with operations, engineering, and business stakeholders to gather requirements and prioritize initiatives Ensure application reliability, scalability, security, and regulatory compliance Manage vendor relationships, contracts, and service-level agreements for application services Develop and manage project plans, budgets, and resource allocation for transformation initiatives Establish and track KPIs for system performance, uptime, and support responsiveness Drive continuous improvement, documentation, and knowledge sharing across teams Required Skills Application development Software architecture Cloud platforms (AWS/Azure/GCP) API design and integration Dev Ops and CI/CDIT service management (ITIL) Incident and problem management Project and program management Stakeholder management Cybersecurity and compliance
10/24/2026
Full time
Ryder System is seeking a Manager Application Development & Support, Transformation & Modernization to lead critical logistics and transportation technology initiatives. In this role, you will oversee a team delivering modern, scalable applications that support end-to-end supply chain, warehousing, and fleet operations. You will own the roadmap for transforming legacy systems, implementing cloud and API-based solutions, and ensuring high availability and performance. Partner with operations, engineering, and business stakeholders to define requirements, manage vendors, and deliver secure, reliable platforms that improve efficiency, safety, and customer experience. Responsibilities Lead and mentor application development and support teams focused on logistics and transportation systems Define and execute a modernization roadmap for legacy applications to cloud and API-first architectures Oversee end-to-end application lifecycle, including design, development, deployment, and support Implement and improve Dev Ops, CI/CD, monitoring, and incident management practices Collaborate with operations, engineering, and business stakeholders to gather requirements and prioritize initiatives Ensure application reliability, scalability, security, and regulatory compliance Manage vendor relationships, contracts, and service-level agreements for application services Develop and manage project plans, budgets, and resource allocation for transformation initiatives Establish and track KPIs for system performance, uptime, and support responsiveness Drive continuous improvement, documentation, and knowledge sharing across teams Required Skills Application development Software architecture Cloud platforms (AWS/Azure/GCP) API design and integration Dev Ops and CI/CDIT service management (ITIL) Incident and problem management Project and program management Stakeholder management Cybersecurity and compliance
IT Operations Coordinator
Rapid Fire Safety & Security LLC Saint Louis, Missouri
Job Description Job Description About RapidFire Safety & Security RapidFire Safety & Security is a leading provider of life safety and security solutions, earning customer trust by delivering exceptional service through the excellence of our teammates. The Information Technology department supports the equipment, software, data, and communications capabilities that allow RapidFire to scale securely, operate efficiently, and continue protecting people and property. Job Summary The IT Systems Coordinator serves as an internal resource within the Information Technology department. This role works closely with the Director of IT, RapidFire's MSP, branch personnel, and vendors to ensure reliable, secure, and efficient technology services. This position coordinates and manages day-to-day IT operations, user onboarding and offboarding, asset lifecycle management, software subscription tracking, vendor/MSP follow-through, and process improvement documentation, while providing hands-on support where needed. The ideal candidate is highly organized, technically capable, customer-service focused, and comfortable coordinating work across internal users, branch teams, vendors, and managed service providers in a fast-growing, multi-location environment. Responsibilities IT Platform Support • Maintain and support network equipment and user devices using remote management tools. • Administer VoIP phone system to ensure a positive customer experience. • Assist with administering Microsoft 365, Entra ID, Azure and other SaaS applications. Asset Lifecycle Management • Maintain accurate inventory and lifecycle records for all company IT assets. • Coordinate procurement, deployment and repairs for company IT assets. Software & Subscriptions Management • Maintain accurate inventory of software and internet service providers, including subscriptions and licenses. • Administer software change requests, renewals and account consolidations. IT Operations & Support Delivery • Coordinate daily IT operations across offices, users, vendors, service providers, and the Director of IT. • Create and monitor managed service provider tickets to ensure completion, escalating concerns, risks, or repeat incidents to the Director of IT. • Coordinate with Branch IT Liaisons for hands-on efforts, with onsite travel as required. User Onboarding & Offboarding • Coordinate IT onboarding and offboarding processes to ensure completeness and alignment with Human Resources. Documentation & Process Improvement • Document and improve repeatable processes to increase consistency and effectiveness. • Assist with the development of SOPs, knowledge base articles, system diagrams, and process checklists. Other Responsibilities • Perform other duties as assigned by the Director of IT. Knowledge, Skill & Other RequirementsPreferred Qualifications • 2+ years of experience in IT operations, systems administration, technical support, or a related role. • Experience supporting RingCentral, Meraki, Microsoft 365, Entra ID, Azure, endpoint management, or similar business technology platforms. • Experience managing hardware and software inventory, onboarding and offboarding workflows, and process improvements. • Experience coordinating and managing vendors, contractors and service providers. • Associate or Bachelor's degree in Information Technology or related field; equivalent experience considered. • Certifications such as CompTIA A+/Network+/Security+, Cisco CMSS/CCST/CCNA, Microsoft 365 Fundamentals/Endpoint Administrator, CSAM/CAMP or similar credentials are a plus. Key Skills & Competencies • Customer-service oriented, detail-focused, and able to communicate clearly with technical and non-technical users. • Strong prioritization, problem-solving, and independent follow-through skills. • Collaborative across departments, branches, vendors, and service providers, with professional integrity and confidentiality when handling sensitive information. • Adaptable and willing to learn new systems, tools, and business processes while identifying and sharing AI-enabled productivity improvements. Success Measurements • User support requests, MSP tickets, and escalations are coordinated and resolved in a timely manner. • Hardware, software, subscription lifecycles, and accounts remain current, accurate and consolidated. • Onboarding, offboarding, access, and licensing administration are completed accurately, on time, and in alignment with HR and business needs. • Documentation, SOPs, knowledge base articles, and checklists are maintained and improved to support consistent, repeatable IT operations. Career Path This position is designed to grow with the organization. Depending on company growth, acquisitions, individual performance, and future internal IT team expansion, this role may develop into one of the following paths: • IT Operations Manager • IT Systems Administrator Compensation The expected salary range for this role is $55,000 - 65,000 annually. Final compensation will be based on experience, technical capabilities, certifications, and demonstrated ability to operate effectively in a fast-growing, multi-location environment. Physical Demands This role routinely uses standard office equipment, including computers, phones, printers, and related technology equipment. The employee may occasionally lift or move technology equipment weighing up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Statement RapidFire Safety & Security is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.
10/24/2026
Full time
Job Description Job Description About RapidFire Safety & Security RapidFire Safety & Security is a leading provider of life safety and security solutions, earning customer trust by delivering exceptional service through the excellence of our teammates. The Information Technology department supports the equipment, software, data, and communications capabilities that allow RapidFire to scale securely, operate efficiently, and continue protecting people and property. Job Summary The IT Systems Coordinator serves as an internal resource within the Information Technology department. This role works closely with the Director of IT, RapidFire's MSP, branch personnel, and vendors to ensure reliable, secure, and efficient technology services. This position coordinates and manages day-to-day IT operations, user onboarding and offboarding, asset lifecycle management, software subscription tracking, vendor/MSP follow-through, and process improvement documentation, while providing hands-on support where needed. The ideal candidate is highly organized, technically capable, customer-service focused, and comfortable coordinating work across internal users, branch teams, vendors, and managed service providers in a fast-growing, multi-location environment. Responsibilities IT Platform Support • Maintain and support network equipment and user devices using remote management tools. • Administer VoIP phone system to ensure a positive customer experience. • Assist with administering Microsoft 365, Entra ID, Azure and other SaaS applications. Asset Lifecycle Management • Maintain accurate inventory and lifecycle records for all company IT assets. • Coordinate procurement, deployment and repairs for company IT assets. Software & Subscriptions Management • Maintain accurate inventory of software and internet service providers, including subscriptions and licenses. • Administer software change requests, renewals and account consolidations. IT Operations & Support Delivery • Coordinate daily IT operations across offices, users, vendors, service providers, and the Director of IT. • Create and monitor managed service provider tickets to ensure completion, escalating concerns, risks, or repeat incidents to the Director of IT. • Coordinate with Branch IT Liaisons for hands-on efforts, with onsite travel as required. User Onboarding & Offboarding • Coordinate IT onboarding and offboarding processes to ensure completeness and alignment with Human Resources. Documentation & Process Improvement • Document and improve repeatable processes to increase consistency and effectiveness. • Assist with the development of SOPs, knowledge base articles, system diagrams, and process checklists. Other Responsibilities • Perform other duties as assigned by the Director of IT. Knowledge, Skill & Other RequirementsPreferred Qualifications • 2+ years of experience in IT operations, systems administration, technical support, or a related role. • Experience supporting RingCentral, Meraki, Microsoft 365, Entra ID, Azure, endpoint management, or similar business technology platforms. • Experience managing hardware and software inventory, onboarding and offboarding workflows, and process improvements. • Experience coordinating and managing vendors, contractors and service providers. • Associate or Bachelor's degree in Information Technology or related field; equivalent experience considered. • Certifications such as CompTIA A+/Network+/Security+, Cisco CMSS/CCST/CCNA, Microsoft 365 Fundamentals/Endpoint Administrator, CSAM/CAMP or similar credentials are a plus. Key Skills & Competencies • Customer-service oriented, detail-focused, and able to communicate clearly with technical and non-technical users. • Strong prioritization, problem-solving, and independent follow-through skills. • Collaborative across departments, branches, vendors, and service providers, with professional integrity and confidentiality when handling sensitive information. • Adaptable and willing to learn new systems, tools, and business processes while identifying and sharing AI-enabled productivity improvements. Success Measurements • User support requests, MSP tickets, and escalations are coordinated and resolved in a timely manner. • Hardware, software, subscription lifecycles, and accounts remain current, accurate and consolidated. • Onboarding, offboarding, access, and licensing administration are completed accurately, on time, and in alignment with HR and business needs. • Documentation, SOPs, knowledge base articles, and checklists are maintained and improved to support consistent, repeatable IT operations. Career Path This position is designed to grow with the organization. Depending on company growth, acquisitions, individual performance, and future internal IT team expansion, this role may develop into one of the following paths: • IT Operations Manager • IT Systems Administrator Compensation The expected salary range for this role is $55,000 - 65,000 annually. Final compensation will be based on experience, technical capabilities, certifications, and demonstrated ability to operate effectively in a fast-growing, multi-location environment. Physical Demands This role routinely uses standard office equipment, including computers, phones, printers, and related technology equipment. The employee may occasionally lift or move technology equipment weighing up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Statement RapidFire Safety & Security is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.
Novartis
Dir, Innovative Patient Data Product Lead
Novartis
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 20% travel. Job description summary This Director role sits within Data Products and Foundations, under Data Partnerships, Innovation and Products. The role reports to the Executive Director, Innovative Data Offerings and Products and partners closely with DEO (Data Enablement Organization) to execute the strategy set for trusted, reusable, AI-ready data products. This role owns patient-centric data products across patient journey, SP/ASOC, hub, and access domains, defining the vision, roadmap, prioritization, adoption plan, and value measures needed to improve patient identification, access, treatment initiation, adherence, persistence, and out-comes. The Director will ensure products are defined in innovative ways that go beyond datasets, embedding business meaning, rules, metrics, lineage, metadata, and context so they can be re-used by business users, analytics teams, and AI-enabled solutions. About the Role Key Responsibilities: Own the product strategy, roadmap, prioritization, and lifecycle management for Patient Journey, SP/ASOC, Hub, Access. Define products in innovative ways by embedding business meaning, semantic definitions, reusable measures, standards, metadata, lineage, and clear consumption patterns directly into the product design. Work closely with DEO (Data Enablement Organization) to translate the strategy into executable plans, align on delivery priorities, remove operational barriers, and ensure products are scalable, reliable, and ready for enterprise consumption. Partner across business, analytics, technology, Data Partnerships, Innovation and Products, and Data Products and Foundations teams to prioritize high-value capabilities and reduce duplication. Drive product adoption, stakeholder engagement, product performance management, issue prioritization, and continuous enhancement based on business needs and user feedback. Establish product standards, governance routines, intake processes, service expectations, and value measures that ensure reliability, reuse, compliance, scalability, and business impact. Experience: Novartis is seeking an experienced Director to lead product strategy, delivery, adoption, and governance for Payer, HCP, Omnichannel, Engagement. The ideal candidate brings product leadership, cross-functional influence, and the ability to partner with DEO to execute strategy while translating business priorities into trusted, reusable, AI-ready data products. Essential Requirements: Education: Bachelor's degree in related field is required; Master of Science and/or MBA strongly preferred Minimum 10+ years of experience in pharmaceutical, healthcare, technology, data, analytics, or consulting, with a strong focus on data products, data strategy, product management, or analytics enablement. Minimum 5+ years of domain expertise in patient journey data, SP/ASOC data, hub and access data, patient services, market access analytics, commercial analytics, product management, data governance, and AI-ready semantic data products. Proven ability to define product vision, roadmap, prioritization, use cases, adoption plans, value measures, and governance routines in a complex matrixed environment. Strong understanding of semantic data products, business definitions, data quality, metadata, lineage, standards, and AI-ready data consumption patterns. Experience partnering with data enablement, platform, technology, analytics, business, governance, and operations teams to execute strategy and scale data products. Excellent communication skills, with the ability to translate business needs into data product requirements and present complex concepts clearly to senior leaders and cross-functional stakeholders. Must understand both data and the relevant business/domain context to bridge technical requirements with business needs, ensuring solutions are practical, scalable, and aligned to enterprise priorities. Ability to thrive in a fast-paced environment, manage ambiguity, and adapt to changing business priorities while maintaining focus on measurable outcomes. Novartis Compensation Summary: The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
10/24/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 20% travel. Job description summary This Director role sits within Data Products and Foundations, under Data Partnerships, Innovation and Products. The role reports to the Executive Director, Innovative Data Offerings and Products and partners closely with DEO (Data Enablement Organization) to execute the strategy set for trusted, reusable, AI-ready data products. This role owns patient-centric data products across patient journey, SP/ASOC, hub, and access domains, defining the vision, roadmap, prioritization, adoption plan, and value measures needed to improve patient identification, access, treatment initiation, adherence, persistence, and out-comes. The Director will ensure products are defined in innovative ways that go beyond datasets, embedding business meaning, rules, metrics, lineage, metadata, and context so they can be re-used by business users, analytics teams, and AI-enabled solutions. About the Role Key Responsibilities: Own the product strategy, roadmap, prioritization, and lifecycle management for Patient Journey, SP/ASOC, Hub, Access. Define products in innovative ways by embedding business meaning, semantic definitions, reusable measures, standards, metadata, lineage, and clear consumption patterns directly into the product design. Work closely with DEO (Data Enablement Organization) to translate the strategy into executable plans, align on delivery priorities, remove operational barriers, and ensure products are scalable, reliable, and ready for enterprise consumption. Partner across business, analytics, technology, Data Partnerships, Innovation and Products, and Data Products and Foundations teams to prioritize high-value capabilities and reduce duplication. Drive product adoption, stakeholder engagement, product performance management, issue prioritization, and continuous enhancement based on business needs and user feedback. Establish product standards, governance routines, intake processes, service expectations, and value measures that ensure reliability, reuse, compliance, scalability, and business impact. Experience: Novartis is seeking an experienced Director to lead product strategy, delivery, adoption, and governance for Payer, HCP, Omnichannel, Engagement. The ideal candidate brings product leadership, cross-functional influence, and the ability to partner with DEO to execute strategy while translating business priorities into trusted, reusable, AI-ready data products. Essential Requirements: Education: Bachelor's degree in related field is required; Master of Science and/or MBA strongly preferred Minimum 10+ years of experience in pharmaceutical, healthcare, technology, data, analytics, or consulting, with a strong focus on data products, data strategy, product management, or analytics enablement. Minimum 5+ years of domain expertise in patient journey data, SP/ASOC data, hub and access data, patient services, market access analytics, commercial analytics, product management, data governance, and AI-ready semantic data products. Proven ability to define product vision, roadmap, prioritization, use cases, adoption plans, value measures, and governance routines in a complex matrixed environment. Strong understanding of semantic data products, business definitions, data quality, metadata, lineage, standards, and AI-ready data consumption patterns. Experience partnering with data enablement, platform, technology, analytics, business, governance, and operations teams to execute strategy and scale data products. Excellent communication skills, with the ability to translate business needs into data product requirements and present complex concepts clearly to senior leaders and cross-functional stakeholders. Must understand both data and the relevant business/domain context to bridge technical requirements with business needs, ensuring solutions are practical, scalable, and aligned to enterprise priorities. Ability to thrive in a fast-paced environment, manage ambiguity, and adapt to changing business priorities while maintaining focus on measurable outcomes. Novartis Compensation Summary: The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Product Insights & Analytics Manager
HP Vancouver, Washington
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Product Insights & Analytics Manager Description - HP's vision is to create technology that makes life better for everyone, everywhere - every person, every organization, and every community around the globe. With the heart, creativity, and energy of a startup, and the brain, muscle, and determination of a Fortune 100 corporation, we continue to deliver ground-breaking new technologies to build on our legacy of innovation. As the Product Insights & Analytics Manager for Office Print Solutions , you will serve as the voice of the customer and market for our solutions business, leading the generation of insights that inform product strategy, innovation, and growth. You will leverage customer research, market intelligence, competitive analysis, and product performance data to identify emerging opportunities and guide strategic decision-making. Working cross-functionally across product, engineering, marketing, sales, and business leadership, you will translate complex data into clear recommendations that improve customer experiences, strengthen portfolio investments, and accelerate business outcomes. Product Insights & Analytics Manager Mission: Transform customer telemetry, usage data, and business performance metrics into actionable insights that improve customer experiences, product adoption, and business outcomes across the software portfolio. Responsibilities Define and manage measurement frameworks for software solutions, including setup and onboarding, device management, scan solutions, and SaaS offerings. Analyze customer journeys and product usage patterns to identify friction points, adoption barriers, and opportunities to improve customer outcomes. Deliver actionable insights and recommendations that influence product strategy, roadmap prioritization, customer experience improvements, and business investments. Design and evaluate experiments and growth initiatives to measure the impact of product, onboarding, engagement, and retention improvements. Develop customer segmentation, behavioral models, and predictive analytics to identify growth opportunities, customer health indicators, and churn risks. Partner with engineering and platform teams on telemetry strategy , ensuring products are instrumented to support effective measurement and decision-making. Provide executive reporting and business intelligence that enables data-driven decision making across the software portfolio. Focal point for Privacy, Product and Platform to ensure data management is in compliance with HP policy Education and Experience Required Four-year or Graduate Degree in Marketing, Business , or any other related discipline or commensurate work experience or demonstrated competence. Typically has 4-7 years of work experience, preferably in product management or a related field or an advanced degree with 3-5 years of work experience. Knowledge and Skills Expertise in building and scaling strategic partnerships, including opportunity assessment, partner selection, and solution alignment. Proven track record of delivering partner-integrated products/solutions that drive adoption and measurable business impact (revenue, attach, retention, customer satisfaction). Strong understanding of solution commercialization: packaging, pricing inputs, contracts, enablement, and lifecycle management. Ability to translate customer workflows into clear requirements and integration briefs for engineering teams and partners. Experience managing cross-company technical integrations (APIs, security, identity, cloud services) and coordinating delivery across multiple teams. Relentless passion for customer experience and advocacy for ease of deployment, reliability, and supportability in enterprise environments. Excellent communication, presentation, and storytelling skills for technical, business, and executive audiences-internally and with partners. Strong leadership, collaboration, and influencing skills in matrixed organizations; ability to align stakeholders without direct authority. Strong analytical and strategic thinking, including market analysis, business case development, and prioritization. Skilled in negotiation and stakeholder management, including navigating legal/commercial terms and driving alignment to close and scale partnerships. The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave (US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Marketing Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
10/24/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Product Insights & Analytics Manager Description - HP's vision is to create technology that makes life better for everyone, everywhere - every person, every organization, and every community around the globe. With the heart, creativity, and energy of a startup, and the brain, muscle, and determination of a Fortune 100 corporation, we continue to deliver ground-breaking new technologies to build on our legacy of innovation. As the Product Insights & Analytics Manager for Office Print Solutions , you will serve as the voice of the customer and market for our solutions business, leading the generation of insights that inform product strategy, innovation, and growth. You will leverage customer research, market intelligence, competitive analysis, and product performance data to identify emerging opportunities and guide strategic decision-making. Working cross-functionally across product, engineering, marketing, sales, and business leadership, you will translate complex data into clear recommendations that improve customer experiences, strengthen portfolio investments, and accelerate business outcomes. Product Insights & Analytics Manager Mission: Transform customer telemetry, usage data, and business performance metrics into actionable insights that improve customer experiences, product adoption, and business outcomes across the software portfolio. Responsibilities Define and manage measurement frameworks for software solutions, including setup and onboarding, device management, scan solutions, and SaaS offerings. Analyze customer journeys and product usage patterns to identify friction points, adoption barriers, and opportunities to improve customer outcomes. Deliver actionable insights and recommendations that influence product strategy, roadmap prioritization, customer experience improvements, and business investments. Design and evaluate experiments and growth initiatives to measure the impact of product, onboarding, engagement, and retention improvements. Develop customer segmentation, behavioral models, and predictive analytics to identify growth opportunities, customer health indicators, and churn risks. Partner with engineering and platform teams on telemetry strategy , ensuring products are instrumented to support effective measurement and decision-making. Provide executive reporting and business intelligence that enables data-driven decision making across the software portfolio. Focal point for Privacy, Product and Platform to ensure data management is in compliance with HP policy Education and Experience Required Four-year or Graduate Degree in Marketing, Business , or any other related discipline or commensurate work experience or demonstrated competence. Typically has 4-7 years of work experience, preferably in product management or a related field or an advanced degree with 3-5 years of work experience. Knowledge and Skills Expertise in building and scaling strategic partnerships, including opportunity assessment, partner selection, and solution alignment. Proven track record of delivering partner-integrated products/solutions that drive adoption and measurable business impact (revenue, attach, retention, customer satisfaction). Strong understanding of solution commercialization: packaging, pricing inputs, contracts, enablement, and lifecycle management. Ability to translate customer workflows into clear requirements and integration briefs for engineering teams and partners. Experience managing cross-company technical integrations (APIs, security, identity, cloud services) and coordinating delivery across multiple teams. Relentless passion for customer experience and advocacy for ease of deployment, reliability, and supportability in enterprise environments. Excellent communication, presentation, and storytelling skills for technical, business, and executive audiences-internally and with partners. Strong leadership, collaboration, and influencing skills in matrixed organizations; ability to align stakeholders without direct authority. Strong analytical and strategic thinking, including market analysis, business case development, and prioritization. Skilled in negotiation and stakeholder management, including navigating legal/commercial terms and driving alignment to close and scale partnerships. The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave (US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Marketing Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
Data Center Controls Engineer, Midland, TX
Amazon Data Services, Inc. Odessa, Texas
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Bachelor's degree in Electrical Engineering, Mechanical Engineering or a related field plus 10+ years of relevant controls experience, OR 15+ years of relevant controls experience in lieu of a degree. - 10+ years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) - 9+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. PREFERRED QUALIFICATIONS - Master's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). - Prior AWS/Amazon experience - 4+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Odessa - 139 000.00 USD annually
10/24/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Bachelor's degree in Electrical Engineering, Mechanical Engineering or a related field plus 10+ years of relevant controls experience, OR 15+ years of relevant controls experience in lieu of a degree. - 10+ years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) - 9+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. PREFERRED QUALIFICATIONS - Master's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). - Prior AWS/Amazon experience - 4+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Odessa - 139 000.00 USD annually
Senior Information Security Engineer - Windows Infrastructure
SAAB Syracuse, New York
Job Description: We are seeking an experienced Information Security Engineer with strong Microsoft Windows infrastructure expertise to support the delivery of air traffic control systems to our customers. This role will focus on the implementation of Windows-based platforms to provide a secure environment for other Saab software to run in. The ideal candidate will have hands-on experience with Windows Deployment Service, Active Directory, Group Policy management, network design, and hardware/software integration. This position plays a key role in implementing and deploying air traffic control systems for customers, ensuring Windows environments are configured to support our software while meeting safety and security regulations. This role requires both an independent drive to troubleshoot implementation and the ability to work collaboratively with teammates to integrate various system components. Key Responsibilities Architecture Design: Develop, document, and maintain comprehensive security architectures, network designs, and cloud infrastructures Risk & Vulnerability Management: Evaluate deliverable systems to identify weaknesses, perform security reviews, and execute ethical hacks or penetration tests. Leadership & Guidance: Lead information technology analysts, security engineers, and deployment teams to coordinate effective security protocols and align projects with security guidelines Design, implement, and manage Group Policy Objects (GPOs) to enforce security configurations and organizational standards within customer environments. Configure, administer, and harden Windows Server and Windows workstation systems as part of security solution deployments. Implement and maintain Active Directory security configurations, including user/group management, OU structures, and policy enforcement. Design and implement role-based access control (RBAC) and least-privilege access models. Deploy, configure, and manage endpoint protection and antivirus solutions. Apply system hardening practices aligned with industry security frameworks and best practices. Perform security assessments of Windows environments and implement remediation actions. Assist in creating secure configurations, patch processes, and compliance with security policies. Document system configurations, security controls, and deployment procedures for customer environments. Provide technical guidance and knowledge transfer to customer stakeholders when appropriate. Compensation Range: $101,600 - $132,000 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications Bachelor's degree in Systems Engineering, Computer Science, Information Technology, Information Security, or a related field (or equivalent experience). 6+ years of experience administering and securing Microsoft Windows environments. Strong hands-on experience with PowerShell scripting and automation. Proven experience creating and managing Windows domains, including development of Group Policy Objects and Active Directory structures. Experience integrating third-party software into Windows environments. Hands-on experience with Windows Deployment Services. Solid understanding of Windows security architecture and system hardening techniques. Preferred Qualifications Experience with PXE boot and BIOS configuration. Experience implementing role-based access control and identity management practices. Experience performing security assessments and remediation. Familiarity with security monitoring tools and SIEM platforms. Knowledge of security frameworks such as NIST, CIS Benchmarks, or ISO 27001. Relevant certifications such as: CompTIA Security+ CISSP Microsoft security or identity certifications GIAC certifications Key Skills Hardware/operating system/software integration Customer-facing technical delivery and documentation Windows security architecture Active Directory administration Group Policy design and implementation Endpoint security and antivirus management Identity and access management (IAM) System hardening and vulnerability remediation Security assessments and remediation Desired Tool Experience Experience with the following tools and applications is highly desirable. Microsoft Hyper-V Virtualization Splunk PDQ RSA Authentication Manager Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.
10/24/2026
Full time
Job Description: We are seeking an experienced Information Security Engineer with strong Microsoft Windows infrastructure expertise to support the delivery of air traffic control systems to our customers. This role will focus on the implementation of Windows-based platforms to provide a secure environment for other Saab software to run in. The ideal candidate will have hands-on experience with Windows Deployment Service, Active Directory, Group Policy management, network design, and hardware/software integration. This position plays a key role in implementing and deploying air traffic control systems for customers, ensuring Windows environments are configured to support our software while meeting safety and security regulations. This role requires both an independent drive to troubleshoot implementation and the ability to work collaboratively with teammates to integrate various system components. Key Responsibilities Architecture Design: Develop, document, and maintain comprehensive security architectures, network designs, and cloud infrastructures Risk & Vulnerability Management: Evaluate deliverable systems to identify weaknesses, perform security reviews, and execute ethical hacks or penetration tests. Leadership & Guidance: Lead information technology analysts, security engineers, and deployment teams to coordinate effective security protocols and align projects with security guidelines Design, implement, and manage Group Policy Objects (GPOs) to enforce security configurations and organizational standards within customer environments. Configure, administer, and harden Windows Server and Windows workstation systems as part of security solution deployments. Implement and maintain Active Directory security configurations, including user/group management, OU structures, and policy enforcement. Design and implement role-based access control (RBAC) and least-privilege access models. Deploy, configure, and manage endpoint protection and antivirus solutions. Apply system hardening practices aligned with industry security frameworks and best practices. Perform security assessments of Windows environments and implement remediation actions. Assist in creating secure configurations, patch processes, and compliance with security policies. Document system configurations, security controls, and deployment procedures for customer environments. Provide technical guidance and knowledge transfer to customer stakeholders when appropriate. Compensation Range: $101,600 - $132,000 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications Bachelor's degree in Systems Engineering, Computer Science, Information Technology, Information Security, or a related field (or equivalent experience). 6+ years of experience administering and securing Microsoft Windows environments. Strong hands-on experience with PowerShell scripting and automation. Proven experience creating and managing Windows domains, including development of Group Policy Objects and Active Directory structures. Experience integrating third-party software into Windows environments. Hands-on experience with Windows Deployment Services. Solid understanding of Windows security architecture and system hardening techniques. Preferred Qualifications Experience with PXE boot and BIOS configuration. Experience implementing role-based access control and identity management practices. Experience performing security assessments and remediation. Familiarity with security monitoring tools and SIEM platforms. Knowledge of security frameworks such as NIST, CIS Benchmarks, or ISO 27001. Relevant certifications such as: CompTIA Security+ CISSP Microsoft security or identity certifications GIAC certifications Key Skills Hardware/operating system/software integration Customer-facing technical delivery and documentation Windows security architecture Active Directory administration Group Policy design and implementation Endpoint security and antivirus management Identity and access management (IAM) System hardening and vulnerability remediation Security assessments and remediation Desired Tool Experience Experience with the following tools and applications is highly desirable. Microsoft Hyper-V Virtualization Splunk PDQ RSA Authentication Manager Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.
Software Packaging Engineer
System One Merrifield, Virginia
Job Description Job Description Software Packaging Engineer 6 month+ Contract Hybrid, 3 days/week onsite in Vienna, VA W2 Hourly Rate: $60/hr. range Description We are seeking an experienced Software Packaging Engineer contractor to support our client's EUC Software Delivery Enhancements Project, a strategic initiative focused on modernizing software packaging and application delivery across the enterprise. The primary objective of this role is to assess, package, test, and deploy our existing portfolio of enterprise applications using Liquidware FlexApp application layering technology. The engineer will work closely with End User Computing (EUC), Engineering, Infrastructure, Security, and Business stakeholders to transform traditionally installed applications into virtualized FlexApp packages that improve application delivery, reduce operational complexity, and support both Virtual Desktop Infrastructure (VDI) and physical Windows environments. This position requires extensive experience in software packaging, application deployment, troubleshooting, and lifecycle management, with a strong preference for candidates who have experience with Liquidware FlexApp application layering. Responsibilities Software Packaging & FlexApp Migration Application Testing & Validation Software Deployment & Administration Engineering & Operational Support Required Qualifications 3+ years of Software Packaging Engineering experience Experience packaging enterprise software in Windows environments Strong knowledge of MSI packaging, application repackaging, and deployment technologies Experience with Microsoft Endpoint Configuration Manager (MECM) Proficiency with PowerShell scripting and application automation Experience troubleshooting application installation and compatibility issues Familiarity with application lifecycle management and software delivery processes Strong analytical and problem-solving skills Excellent communication and technical documentation skills Ability to work independently and collaboratively across multiple technical teams Preferred Qualifications Experience creating and managing FlexApp virtualized apps and packaging workflows Experience supporting Virtual Desktop Infrastructure (VDI) environments Experience with application virtualization and layering technologies Experience with InstallShield or similar packaging tools Familiarity with profile management and user environment management solutions Experience with Splunk, UberAgent, or endpoint monitoring tools Experience with software delivery modernization initiatives System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
10/24/2026
Full time
Job Description Job Description Software Packaging Engineer 6 month+ Contract Hybrid, 3 days/week onsite in Vienna, VA W2 Hourly Rate: $60/hr. range Description We are seeking an experienced Software Packaging Engineer contractor to support our client's EUC Software Delivery Enhancements Project, a strategic initiative focused on modernizing software packaging and application delivery across the enterprise. The primary objective of this role is to assess, package, test, and deploy our existing portfolio of enterprise applications using Liquidware FlexApp application layering technology. The engineer will work closely with End User Computing (EUC), Engineering, Infrastructure, Security, and Business stakeholders to transform traditionally installed applications into virtualized FlexApp packages that improve application delivery, reduce operational complexity, and support both Virtual Desktop Infrastructure (VDI) and physical Windows environments. This position requires extensive experience in software packaging, application deployment, troubleshooting, and lifecycle management, with a strong preference for candidates who have experience with Liquidware FlexApp application layering. Responsibilities Software Packaging & FlexApp Migration Application Testing & Validation Software Deployment & Administration Engineering & Operational Support Required Qualifications 3+ years of Software Packaging Engineering experience Experience packaging enterprise software in Windows environments Strong knowledge of MSI packaging, application repackaging, and deployment technologies Experience with Microsoft Endpoint Configuration Manager (MECM) Proficiency with PowerShell scripting and application automation Experience troubleshooting application installation and compatibility issues Familiarity with application lifecycle management and software delivery processes Strong analytical and problem-solving skills Excellent communication and technical documentation skills Ability to work independently and collaboratively across multiple technical teams Preferred Qualifications Experience creating and managing FlexApp virtualized apps and packaging workflows Experience supporting Virtual Desktop Infrastructure (VDI) environments Experience with application virtualization and layering technologies Experience with InstallShield or similar packaging tools Familiarity with profile management and user environment management solutions Experience with Splunk, UberAgent, or endpoint monitoring tools Experience with software delivery modernization initiatives System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Roofing Field Operations Manager
StaffBuilders HR Bartow, Florida
Job Description Job Description At StaffBuildersHR, we connect great people with great companies! With weekly pay, no fees, and real opportunities, we make it easy for you to find meaningful work and grow your career. We're currently partnering with an established residential and commercial roofing contractor in Lake Wales, FL, seeking an experienced Operations Manager to lead daily business operations, oversee employees and projects, and drive continued growth and operational success. This is an opportunity for a confident, results-driven leader who takes initiative, makes strategic decisions, and thrives in a position where they can make a meaningful impact on the business. What Makes the Job Great Leadership & Autonomy: Take ownership of daily operations with the authority to make decisions, lead teams, and drive results Competitive Compensation: Earn $125,000-$150,000 annually, plus eligibility for quarterly profit sharing based on company performance Opportunity to Make an Impact: Play a key role in improving processes, strengthening accountability, and supporting long-term business growth Established & Growing Business: Join an established roofing contractor with opportunities to build relationships, implement improvements, and contribute to the company's continued success What You'll Be Doing Oversee all day-to-day business operations, ensuring projects, employees, and internal processes run efficiently and align with company objectives Manage residential and commercial roofing operations, including project coordination, scheduling, resource allocation, and overall execution Lead and hold office staff, sales personnel, and operational teams accountable for performance, productivity, and established expectations Make independent, informed business decisions while maintaining clear communication with ownership regarding company performance and priorities Proactively identify operational challenges, develop solutions, and implement improvements to strengthen efficiency and profitability Evaluate existing processes and workflows to identify opportunities for increased productivity, improved communication, and operational growth Monitor project progress and coordinate with internal teams to ensure deadlines, quality standards, and customer expectations are met Anticipate future business needs through forecasting, strategic planning, and effective allocation of personnel and resources Maintain strong customer relationships, address escalated concerns, and ensure a high standard of customer service Provide ownership with regular operational updates, performance insights, and actionable recommendations Support business development initiatives and sales activities when needed to strengthen customer relationships and drive company growth Represent the company professionally at networking events, trade shows, client meetings, and industry functions Utilize project management and operational software to maintain organization, track progress, and support efficient workflows Who We're Looking For Previous operations management experience within the construction industry is required , with roofing industry experience highly preferred Experience overseeing both residential and commercial construction operations Proven ability to lead employees, establish performance expectations, and maintain accountability across multiple departments Strong decision-making skills with the confidence to operate independently and take ownership of business outcomes A proactive, solution-oriented mindset with the ability to anticipate challenges and implement effective solutions Experience with operational planning, forecasting, process improvement, and managing multiple projects or priorities Excellent organizational, communication, and interpersonal skills with the ability to work effectively with employees, customers, vendors, and ownership Professional, personable, and confident representing a company in customer-facing and business networking environments Previous business development, sales leadership, or customer relationship management experience is highly preferred Familiarity with JobNimbus or similar construction management software is a plus Stable employment history demonstrating reliability, professional growth, and long-term commitment Must not be subject to an existing non-compete agreement that would prevent employment in this position What You Can Expect $125,000-$150,000 annually, depending on experience and qualifications. Monday - Friday, 8:00am - 5:00pm (schedule varies) Medical, dental and vision insurance 401k with company match Quarterly profit sharing Paid time off Paid holidays Company Description StaffBuildersHR is a recruiting and staffing company committed to providing an exceptional staffing experience for our clients by offering superior customer service and highly trained individuals. StaffBuildersHR's focus is to place great people with great companies. StaffBuildersHR remains faithful to our clients as we continue to offer relevant, unique, and sustainable services. We know that each assignment and individual deserves a committed approach from our team. We are your HR business partner. If you are a highly motivated individual looking for an outstanding job opportunity, or seeking your next career move, please complete the application process and submit your resume. A member of our recruiting team will follow up with you in a timely manner based on your skills and qualifications. Employees must be able to perform the essential functions of the job and meet client expectations. This position is eligible for participation in our Medical, Dental, and Vision plans. Attention Do not apply to this job by way of EDI-Staffbuilders International, Inc. on LinkedIn or any other platform. StaffBuildersHR is not affiliated with this company, and they are attempting to collect your data. We take your privacy and security seriously and are working towards a solution. In order to safeguard yourself, please ensure you are applying directly to StaffBuildersHR through our website, or to a job post listed by our profile. Attention Do not apply to this job by way of EDI-Staffbuilders International, Inc. on LinkedIn or any other platform. StaffBuildersHR is not affiliated with this company, and they are attempting to collect your data. We take your privacy and security seriously and are working towards a solution. In order to safeguard yourself, please ensure you are applying directly to StaffBuildersHR through our website, or to a job post listed by our profile. Company Description StaffBuildersHR is a recruiting and staffing company committed to providing an exceptional staffing experience for our clients by offering superior customer service and highly trained individuals. StaffBuildersHR's focus is to place great people with great companies. StaffBuildersHR remains faithful to our clients as we continue to offer relevant, unique, and sustainable services. We know that each assignment and individual deserves a committed approach from our team. We are your HR business partner. If you are a highly motivated individual looking for an outstanding job opportunity, or seeking your next career move, please complete the application process and submit your resume. A member of our recruiting team will follow up with you in a timely manner based on your skills and qualifications. Employees must be able to perform the essential functions of the job and meet client expectations. This position is eligible for participation in our Medical, Dental, and Vision plans. Attention Do not apply to this job by way of EDI-Staffbuilders International, Inc. on LinkedIn or any other platform. StaffBuildersHR is not affiliated with this company, and they are attempting to collect your data. We take your privacy and security seriously and are working towards a solution. In order to safeguard yourself, please ensure you are applying directly to StaffBuildersHR through our website, or to a job post listed by our profile. Attention Do not apply to this job by way of EDI-Staffbuilders International, Inc. on LinkedIn or any other platform. StaffBuildersHR is not affiliated with this company, and they are attempting to collect your data. We take your privacy and security seriously and are working towards a solution. In order to safeguard yourself, please ensure you are applying directly to StaffBuildersHR through our website, or to a job post listed by our profile.
10/24/2026
Full time
Job Description Job Description At StaffBuildersHR, we connect great people with great companies! With weekly pay, no fees, and real opportunities, we make it easy for you to find meaningful work and grow your career. We're currently partnering with an established residential and commercial roofing contractor in Lake Wales, FL, seeking an experienced Operations Manager to lead daily business operations, oversee employees and projects, and drive continued growth and operational success. This is an opportunity for a confident, results-driven leader who takes initiative, makes strategic decisions, and thrives in a position where they can make a meaningful impact on the business. What Makes the Job Great Leadership & Autonomy: Take ownership of daily operations with the authority to make decisions, lead teams, and drive results Competitive Compensation: Earn $125,000-$150,000 annually, plus eligibility for quarterly profit sharing based on company performance Opportunity to Make an Impact: Play a key role in improving processes, strengthening accountability, and supporting long-term business growth Established & Growing Business: Join an established roofing contractor with opportunities to build relationships, implement improvements, and contribute to the company's continued success What You'll Be Doing Oversee all day-to-day business operations, ensuring projects, employees, and internal processes run efficiently and align with company objectives Manage residential and commercial roofing operations, including project coordination, scheduling, resource allocation, and overall execution Lead and hold office staff, sales personnel, and operational teams accountable for performance, productivity, and established expectations Make independent, informed business decisions while maintaining clear communication with ownership regarding company performance and priorities Proactively identify operational challenges, develop solutions, and implement improvements to strengthen efficiency and profitability Evaluate existing processes and workflows to identify opportunities for increased productivity, improved communication, and operational growth Monitor project progress and coordinate with internal teams to ensure deadlines, quality standards, and customer expectations are met Anticipate future business needs through forecasting, strategic planning, and effective allocation of personnel and resources Maintain strong customer relationships, address escalated concerns, and ensure a high standard of customer service Provide ownership with regular operational updates, performance insights, and actionable recommendations Support business development initiatives and sales activities when needed to strengthen customer relationships and drive company growth Represent the company professionally at networking events, trade shows, client meetings, and industry functions Utilize project management and operational software to maintain organization, track progress, and support efficient workflows Who We're Looking For Previous operations management experience within the construction industry is required , with roofing industry experience highly preferred Experience overseeing both residential and commercial construction operations Proven ability to lead employees, establish performance expectations, and maintain accountability across multiple departments Strong decision-making skills with the confidence to operate independently and take ownership of business outcomes A proactive, solution-oriented mindset with the ability to anticipate challenges and implement effective solutions Experience with operational planning, forecasting, process improvement, and managing multiple projects or priorities Excellent organizational, communication, and interpersonal skills with the ability to work effectively with employees, customers, vendors, and ownership Professional, personable, and confident representing a company in customer-facing and business networking environments Previous business development, sales leadership, or customer relationship management experience is highly preferred Familiarity with JobNimbus or similar construction management software is a plus Stable employment history demonstrating reliability, professional growth, and long-term commitment Must not be subject to an existing non-compete agreement that would prevent employment in this position What You Can Expect $125,000-$150,000 annually, depending on experience and qualifications. Monday - Friday, 8:00am - 5:00pm (schedule varies) Medical, dental and vision insurance 401k with company match Quarterly profit sharing Paid time off Paid holidays Company Description StaffBuildersHR is a recruiting and staffing company committed to providing an exceptional staffing experience for our clients by offering superior customer service and highly trained individuals. StaffBuildersHR's focus is to place great people with great companies. StaffBuildersHR remains faithful to our clients as we continue to offer relevant, unique, and sustainable services. We know that each assignment and individual deserves a committed approach from our team. We are your HR business partner. If you are a highly motivated individual looking for an outstanding job opportunity, or seeking your next career move, please complete the application process and submit your resume. A member of our recruiting team will follow up with you in a timely manner based on your skills and qualifications. Employees must be able to perform the essential functions of the job and meet client expectations. This position is eligible for participation in our Medical, Dental, and Vision plans. Attention Do not apply to this job by way of EDI-Staffbuilders International, Inc. on LinkedIn or any other platform. StaffBuildersHR is not affiliated with this company, and they are attempting to collect your data. We take your privacy and security seriously and are working towards a solution. In order to safeguard yourself, please ensure you are applying directly to StaffBuildersHR through our website, or to a job post listed by our profile. Attention Do not apply to this job by way of EDI-Staffbuilders International, Inc. on LinkedIn or any other platform. StaffBuildersHR is not affiliated with this company, and they are attempting to collect your data. We take your privacy and security seriously and are working towards a solution. In order to safeguard yourself, please ensure you are applying directly to StaffBuildersHR through our website, or to a job post listed by our profile. Company Description StaffBuildersHR is a recruiting and staffing company committed to providing an exceptional staffing experience for our clients by offering superior customer service and highly trained individuals. StaffBuildersHR's focus is to place great people with great companies. StaffBuildersHR remains faithful to our clients as we continue to offer relevant, unique, and sustainable services. We know that each assignment and individual deserves a committed approach from our team. We are your HR business partner. If you are a highly motivated individual looking for an outstanding job opportunity, or seeking your next career move, please complete the application process and submit your resume. A member of our recruiting team will follow up with you in a timely manner based on your skills and qualifications. Employees must be able to perform the essential functions of the job and meet client expectations. This position is eligible for participation in our Medical, Dental, and Vision plans. Attention Do not apply to this job by way of EDI-Staffbuilders International, Inc. on LinkedIn or any other platform. StaffBuildersHR is not affiliated with this company, and they are attempting to collect your data. We take your privacy and security seriously and are working towards a solution. In order to safeguard yourself, please ensure you are applying directly to StaffBuildersHR through our website, or to a job post listed by our profile. Attention Do not apply to this job by way of EDI-Staffbuilders International, Inc. on LinkedIn or any other platform. StaffBuildersHR is not affiliated with this company, and they are attempting to collect your data. We take your privacy and security seriously and are working towards a solution. In order to safeguard yourself, please ensure you are applying directly to StaffBuildersHR through our website, or to a job post listed by our profile.
PLC Controls Coordinator (ICA Controls Automation)
AM Technical Solutions Lehi, Utah
Job Description Job Description AMTS is hiring a PLC Controls Coordinator (ICA Controls Automation). The ICA Coordinator will serve as the dedicated bridge between owner 's Design & Construction teams and the Controls Software Development organization. Ensure that PLC and SCADA software deliverables are produced on time, meet quality standards, and align with the construction schedule - enabling true plug-and-play panel delivery to site. Accountable from early planning through commissioning, startup, and formal handover. Responsibilities: Design Document & Engineering Input Management • Maintain and distribute the current I/O list to software developers, tracking revisions and communicating changes that affect PLC tag databases or SCADA graphics • Manage IP address assignment registers for PLCs, Remote I/O (RIO) panels, packaged equipment controllers, and network devices • Provide up-to-date P&IDs, System Operating Objectives (SOOs), sequence narratives, and cause-and-effect matrices to support logic development • Provide up-to-date PLC memory maps and I/O addresses from vendors to support accurate SCADA development • Flag design changes (DCNs/ECNs) with software impact, assess scope change implications, and communicate urgency to both design and development teams • Maintain a document distribution log confirming software developers are always working from approved, latest-revision documents Software Development Coordination & Schedule • Maintain and actively update the software development progress dashboard; provide weekly status reports to project leadership • Coordinate with the e-panel fabrication shop to confirm software and hardware configuration loading timelines prior to panel shipment • Track software development milestones against the construction schedule; identify float erosion, resource constraints, and risks to FAT/OAT timelines • Confirm all software deliverables are version-controlled and released through the appropriate approval workflow before loading into panels RFI Management - Software & Controls • Log, track, and assign all software-related RFIs; ensure each has a clear owner and response deadline • Route RFIs to the correct respondent and escalate overdue items to prevent schedule impact • Consolidate and communicate RFI responses back to developers in a timely, actionable format • Identify recurring RFI patterns signaling systemic design documentation gaps and recommend corrective action Software Acceptance Testing (PAT & OAT) Coordination • Facilitate development of PAT test documents in collaboration with startup engineers, system owners, design, and the software development team • Ensure PAT is conducted in simulation mode with the relevant system owner present; track punch list items through closure • Coordinate OAT activities, confirming all pre-conditions (instrument calibration, loop check completion, network connectivity, system energization) are satisfied • Track and manage the punch list generated during PAT and OAT; maintain complete test documentation package for handover Commissioning Readiness & Field Coordination • Monitor system energization and network connectivity status; communicate to the software development team when conditions are met to deploy SCADA or initiate loop checking • Coordinate with the Owner Commissioning Team on system turnover readiness; confirm loop check documents and instrument installation completion prior to deploying field and SCADA teams • Serve as the communication hub between I&C contractor field crews and SCADA/PLC software developers during end-to-end loop checks • Resolve or escalate issues arising during field commissioning with clear escalation paths for safety-critical and schedule-critical items Cx Alloy Checklist Completion & Reporting • Actively assist in the completion of Cx Alloy checklists for controls systems • Report system completion status and outstanding checklist items to the Commissioning Manager regularly • Support the formal handover process by confirming all documentation, test records, and punch list items are closed or formally deferred per project procedures Phase-Based Activity Summary: Project Phase Key Coordinator Activities Early Planning Establish document distribution protocol; develop software development schedule; define FAT/PAT/OAT scope; set up progress dashboard and RFI tracking; confirm IP scheme and network architecture Design Distribute I/O lists, P&IDs, SOOs to development teams; track and communicate design changes with software impact; manage developer RFIs; monitor and report software progress weekly Panel Fabrication & FAT Confirm software/hardware loaded at e-panel shop before shipment; coordinate FAT logistics; track and close FAT punch list; confirm version-controlled software locked for shipment Site Installation & Pre-Cx Confirm panel installation aligns with plug-and-play config; monitor network panel energization and IT switch config; prepare loop check document packages Commissioning (PAT / Loop Check) Coordinate PAT sessions; issue work directives to I&C field crews and SCADA developers; manage loop check sequencing; update Cx Alloy checklists OAT & Startup Confirm all PAT punch items closed before OAT; coordinate OAT execution; maintain test documentation package for handover Handover Confirm all Cx Alloy checklists complete; ensure software as-built documentation submitted; coordinate final punch list disposition; support formal system acceptance Key Skills: - Technical Knowledge: Understanding of PLC/SCADA systems, I/O architecture, and control panel configuration (Siemens S7 / TIA Portal preferred); ability to read P&IDs, I/O lists, cause-and-effect matrices, and SOO narratives; familiarity with industrial network architecture (PROFINET, Ethernet/IP, VLANs, OT cybersecurity); working knowledge of semiconductor fab life safety systems (gas detection, EMO interlocks) preferred - Project Coordination: Demonstrated experience coordinating multi-disciplinary teams across design, construction, and software disciplines; proficiency with Primavera P6 and progress dashboards; experience managing RFI workflows and technical document control; familiarity with Cx Alloy or equivalent commissioning management platforms - Communication & Leadership: Clear, structured written and verbal communication; proactive risk identification and escalation; ability to manage competing priorities across multiple active systems; comfortable working across time zones with offshore development teams Performance Indicators: - PLC/SCADA software deliverables completed and loaded prior to FAT/panel ship date - on schedule - Software RFIs closed within defined response time targets (standard 5 business days; critical 48 hours) - Dashboard current and distributed on weekly cadence with no missed reporting cycles - Zero loop check delays attributable to software readiness or network configuration coordination gaps - PAT and OAT punch list items tracked to closure; no items unresolved at system handover - Cx Alloy checklists for controls systems completed accurately and on time per commissioning schedule Primary Tools: Cx Alloy, Primavera P6, Software Development Dashboard, RFI Tracking System, TIA Portal, FactoryTalk / SCADA Platform Company Description AM Technical Solutions (AM), founded in 1994, is a proven and licensed architect, engineering, and construction firm. Our company delivers the entire scope of work for high-tech construction projects on schedule, on budget, and at the level of quality required by customers. The AM core foundation was built on quality programs that optimized semiconductor facility operations. As the company developed, AM added core competencies on pre-construction, procurement, and construction. Further, through strategic acquisitions, we added design, commissioning, and validation to create a complete end-to-end solution for high-tech construction project delivery. AMTS AE is a licensed Engineering and Architecture, Business Unit of AM Technical Solutions. At AMTS AE, we focus on providing design and consulting services for advanced technology, government, university, and industrial clients, specializing in research, pilot lines, manufacturing, cleanrooms, and advanced laboratories. We also provide start-up consulting, process improvements, industrial engineering, and high-tech operations support. For more information, please visit Company Description AM Technical Solutions (AM), founded in 1994, is a proven and licensed architect, engineering, and construction firm. Our company delivers the entire scope of work for high-tech construction projects on schedule, on budget, and at the level of quality required by customers. The AM core foundation was built on quality programs that optimized semiconductor facility operations. As the company developed, AM added core competencies on pre-construction, procurement, and construction. Further, through strategic acquisitions, we added design, commissioning . click apply for full job details
10/24/2026
Full time
Job Description Job Description AMTS is hiring a PLC Controls Coordinator (ICA Controls Automation). The ICA Coordinator will serve as the dedicated bridge between owner 's Design & Construction teams and the Controls Software Development organization. Ensure that PLC and SCADA software deliverables are produced on time, meet quality standards, and align with the construction schedule - enabling true plug-and-play panel delivery to site. Accountable from early planning through commissioning, startup, and formal handover. Responsibilities: Design Document & Engineering Input Management • Maintain and distribute the current I/O list to software developers, tracking revisions and communicating changes that affect PLC tag databases or SCADA graphics • Manage IP address assignment registers for PLCs, Remote I/O (RIO) panels, packaged equipment controllers, and network devices • Provide up-to-date P&IDs, System Operating Objectives (SOOs), sequence narratives, and cause-and-effect matrices to support logic development • Provide up-to-date PLC memory maps and I/O addresses from vendors to support accurate SCADA development • Flag design changes (DCNs/ECNs) with software impact, assess scope change implications, and communicate urgency to both design and development teams • Maintain a document distribution log confirming software developers are always working from approved, latest-revision documents Software Development Coordination & Schedule • Maintain and actively update the software development progress dashboard; provide weekly status reports to project leadership • Coordinate with the e-panel fabrication shop to confirm software and hardware configuration loading timelines prior to panel shipment • Track software development milestones against the construction schedule; identify float erosion, resource constraints, and risks to FAT/OAT timelines • Confirm all software deliverables are version-controlled and released through the appropriate approval workflow before loading into panels RFI Management - Software & Controls • Log, track, and assign all software-related RFIs; ensure each has a clear owner and response deadline • Route RFIs to the correct respondent and escalate overdue items to prevent schedule impact • Consolidate and communicate RFI responses back to developers in a timely, actionable format • Identify recurring RFI patterns signaling systemic design documentation gaps and recommend corrective action Software Acceptance Testing (PAT & OAT) Coordination • Facilitate development of PAT test documents in collaboration with startup engineers, system owners, design, and the software development team • Ensure PAT is conducted in simulation mode with the relevant system owner present; track punch list items through closure • Coordinate OAT activities, confirming all pre-conditions (instrument calibration, loop check completion, network connectivity, system energization) are satisfied • Track and manage the punch list generated during PAT and OAT; maintain complete test documentation package for handover Commissioning Readiness & Field Coordination • Monitor system energization and network connectivity status; communicate to the software development team when conditions are met to deploy SCADA or initiate loop checking • Coordinate with the Owner Commissioning Team on system turnover readiness; confirm loop check documents and instrument installation completion prior to deploying field and SCADA teams • Serve as the communication hub between I&C contractor field crews and SCADA/PLC software developers during end-to-end loop checks • Resolve or escalate issues arising during field commissioning with clear escalation paths for safety-critical and schedule-critical items Cx Alloy Checklist Completion & Reporting • Actively assist in the completion of Cx Alloy checklists for controls systems • Report system completion status and outstanding checklist items to the Commissioning Manager regularly • Support the formal handover process by confirming all documentation, test records, and punch list items are closed or formally deferred per project procedures Phase-Based Activity Summary: Project Phase Key Coordinator Activities Early Planning Establish document distribution protocol; develop software development schedule; define FAT/PAT/OAT scope; set up progress dashboard and RFI tracking; confirm IP scheme and network architecture Design Distribute I/O lists, P&IDs, SOOs to development teams; track and communicate design changes with software impact; manage developer RFIs; monitor and report software progress weekly Panel Fabrication & FAT Confirm software/hardware loaded at e-panel shop before shipment; coordinate FAT logistics; track and close FAT punch list; confirm version-controlled software locked for shipment Site Installation & Pre-Cx Confirm panel installation aligns with plug-and-play config; monitor network panel energization and IT switch config; prepare loop check document packages Commissioning (PAT / Loop Check) Coordinate PAT sessions; issue work directives to I&C field crews and SCADA developers; manage loop check sequencing; update Cx Alloy checklists OAT & Startup Confirm all PAT punch items closed before OAT; coordinate OAT execution; maintain test documentation package for handover Handover Confirm all Cx Alloy checklists complete; ensure software as-built documentation submitted; coordinate final punch list disposition; support formal system acceptance Key Skills: - Technical Knowledge: Understanding of PLC/SCADA systems, I/O architecture, and control panel configuration (Siemens S7 / TIA Portal preferred); ability to read P&IDs, I/O lists, cause-and-effect matrices, and SOO narratives; familiarity with industrial network architecture (PROFINET, Ethernet/IP, VLANs, OT cybersecurity); working knowledge of semiconductor fab life safety systems (gas detection, EMO interlocks) preferred - Project Coordination: Demonstrated experience coordinating multi-disciplinary teams across design, construction, and software disciplines; proficiency with Primavera P6 and progress dashboards; experience managing RFI workflows and technical document control; familiarity with Cx Alloy or equivalent commissioning management platforms - Communication & Leadership: Clear, structured written and verbal communication; proactive risk identification and escalation; ability to manage competing priorities across multiple active systems; comfortable working across time zones with offshore development teams Performance Indicators: - PLC/SCADA software deliverables completed and loaded prior to FAT/panel ship date - on schedule - Software RFIs closed within defined response time targets (standard 5 business days; critical 48 hours) - Dashboard current and distributed on weekly cadence with no missed reporting cycles - Zero loop check delays attributable to software readiness or network configuration coordination gaps - PAT and OAT punch list items tracked to closure; no items unresolved at system handover - Cx Alloy checklists for controls systems completed accurately and on time per commissioning schedule Primary Tools: Cx Alloy, Primavera P6, Software Development Dashboard, RFI Tracking System, TIA Portal, FactoryTalk / SCADA Platform Company Description AM Technical Solutions (AM), founded in 1994, is a proven and licensed architect, engineering, and construction firm. Our company delivers the entire scope of work for high-tech construction projects on schedule, on budget, and at the level of quality required by customers. The AM core foundation was built on quality programs that optimized semiconductor facility operations. As the company developed, AM added core competencies on pre-construction, procurement, and construction. Further, through strategic acquisitions, we added design, commissioning, and validation to create a complete end-to-end solution for high-tech construction project delivery. AMTS AE is a licensed Engineering and Architecture, Business Unit of AM Technical Solutions. At AMTS AE, we focus on providing design and consulting services for advanced technology, government, university, and industrial clients, specializing in research, pilot lines, manufacturing, cleanrooms, and advanced laboratories. We also provide start-up consulting, process improvements, industrial engineering, and high-tech operations support. For more information, please visit Company Description AM Technical Solutions (AM), founded in 1994, is a proven and licensed architect, engineering, and construction firm. Our company delivers the entire scope of work for high-tech construction projects on schedule, on budget, and at the level of quality required by customers. The AM core foundation was built on quality programs that optimized semiconductor facility operations. As the company developed, AM added core competencies on pre-construction, procurement, and construction. Further, through strategic acquisitions, we added design, commissioning . click apply for full job details
HYBRID RESOURCE COUN/HOUSING FOCUSED CASE MGR
Homeward Bound of Marin San Rafael, California
Job Description Job Description The Opportunity Imagine being part of a company where effort creates hope and opportunity. Homeward Bound of Marin helps individuals and families experiencing homelessness find their path to housing and stability. Bring your passion for service, and we'll support you with 100% paid health benefits, growth opportunities, and a workplace focused on case management and connection. We're looking for a Hybrid Case Manager to join our housing team and support residents as they build stability and self-sufficiency. In this role, you'll work with participants in a housing program for disabled adults, which provides affordable housing for individuals transitioning out of homelessness. Residents are integrated into a community of tenants. This role assists residents with maintaining their housing, navigating challenges, and moving towards greater independence while maintaining a clean and healthy living environment. Through consistent, onsite support, you'll play a key role in ensuring residents feel supported, seen, and genuinely set up for both short and long-term success. The ideal Candidate At the heart of our work is a mission of Opening Doors to Safety, Dignity, Hope, and Independence. We're looking for someone who brings compassion, sound judgment, and a genuine commitment to supporting personal growth, and who thrives in a collaborative environment. The ideal candidate is mission driven and well versed in shelter and homeless services, with the ability to work independently while contributing meaningfully to a team. You take thoughtful initiatives, engage others with professionalism and empathy, and build strong working relationships with people from diverse lived experiences Education or Training Equivalent: Bachelor's degree in social work, psychology, social welfare, or a related field or two (2) years of experience in a related residential or housing program. Qualifications and Abilities: Minimum of two (2) years' experience working with under-resourced or low-income populations; experience working with individuals experiencing homelessness unhoused populations preferred. Experience in residential and/or housing programs. Knowledge of Housing First, harm-reduction and trauma-informed principles. Working knowledge of SSI, SSDI and other entitlement programs. Experience with data entry systems (HMIS, Salesforce, or similar). Proficiency with Microsoft Word, Excel, cloud-based systems, and Adobe. Comfort working in a culturally and ethnically diverse environment. Physical Requirements Ability to sit and use a computer for moderate periods (1-3 hours per day). Ability to stoop, crouch, kneel, or crawl occasionally. Ability to lift or move objects up to 40 pounds. Principal Responsibilities Manage a caseload of up to 8 individuals with intensive and outcome driven supportive services while delivering these services utilizing a Housing First approach. Incorporate CalAIM care coordination and housing stabilization strategies into individualized housing and care plans, in collaboration with healthcare, behavioral health, and community-based partners. Provide housing-focused case management in one-on-one and group settings. Identify and address barriers to housing stabilization, including chronic homelessness, mental and physical health needs, substance use disorders, under-employment, lack of income, and other systemic barriers. Skillfully prevent and/or resolve conflicts skillfully using a strength-based and trauma-informed approach. Respond to urgent and crisis situations, including coordination with EMTs, fire, law enforcement, psychiatric services, and community partners as needed. Provide supportive services, guidance, and referrals to community resources. Engage program participants regularly and consistently to support program participation and progress toward housing stability while remaining flexible and creative around interventions. Coordinate closely with the County behavioral health team working onsite and attend weekly care conference meetings. Assist with facilitating regular activities on-site that support housing focused programming. Collect monthly rent checks and log payments in agency database Provide bus tickets, make change for laundry and support activities of daily living while responding to requests for support from tenants as needed. Support regular cleaning on housing floors while ensuring all shared spaces meet agency cleanliness standards Facilitate maintenance needs in collaboration with Program Manager and maintenance crew. Communicate tenant concerns to Program Manager in a prompt and timely manner. Perform other duties as assigned Documentation and Compliance Complete timely, accurate, and compliant documentation, including case notes, assessments, care plans, and progress updates, in accordance with policies and funder requirements. Ensure client records clearly demonstrate eligibility, service delivery, engagement, and progress toward housing goals. Maintain accurate and timely data entry in HIPPO (Salesforce database) and HMIS. Meet all documentation and case management deadlines, including intake, enrollment, reassessments, housing goals, and discharge documentation. Participate in quality assurance, monitoring, and audit processes, including responding to documentation reviews and corrective actions. Case Management, Housing-Focused Services, and Outcomes Develop, implement, and regularly update individualized, client-centered housing and care plans. Monitor, document, and adjust plans proactively to address changing needs or barriers. Coordinate services with internal teams and external partners to ensure continuity of care and timely referrals. Document housing and service outcomes to support program performance measurements and grant reporting. Professional Standards and Team Collaboration Manage a hybrid caseload and bi-weekly/monthly meetings, with strong organization, time-management, and prioritization skills. Communicate clearly and professionally with supervisors, team members, volunteers, and program participants. Participate in weekly supervision, program meetings, all-staff meetings, and required training. Maintain confidentiality and comply with all agency policies, including HIPAA where applicable. Contribute positively as a collaborative, accountable member of the Homeward Bound team. Desired Qualities Compassionate, flexible, non-judgmental, and respectful. Strong problem-solving and multitasking skills. Comfortable working independently and as part of a team. Open to feedback and ongoing learning. Commitment to ending homelessness and working effectively with diverse populations. Sense of humor encouraged. Equal Opportunity Employer Homeward Bound is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. It has always been and continues to be Homeward Bound's policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of justice backgrounds to apply for any open position for which they feel qualified. Competitive Benefits 100% Employer Paid Medical, Dental, and Vision Insurance Discretionary 403B match 2.5 weeks vacation 13 paid holidays 12 Sick days annually Employee Assistance Program Free lunch at Admin Site Comprehensive list provided at offer
10/24/2026
Full time
Job Description Job Description The Opportunity Imagine being part of a company where effort creates hope and opportunity. Homeward Bound of Marin helps individuals and families experiencing homelessness find their path to housing and stability. Bring your passion for service, and we'll support you with 100% paid health benefits, growth opportunities, and a workplace focused on case management and connection. We're looking for a Hybrid Case Manager to join our housing team and support residents as they build stability and self-sufficiency. In this role, you'll work with participants in a housing program for disabled adults, which provides affordable housing for individuals transitioning out of homelessness. Residents are integrated into a community of tenants. This role assists residents with maintaining their housing, navigating challenges, and moving towards greater independence while maintaining a clean and healthy living environment. Through consistent, onsite support, you'll play a key role in ensuring residents feel supported, seen, and genuinely set up for both short and long-term success. The ideal Candidate At the heart of our work is a mission of Opening Doors to Safety, Dignity, Hope, and Independence. We're looking for someone who brings compassion, sound judgment, and a genuine commitment to supporting personal growth, and who thrives in a collaborative environment. The ideal candidate is mission driven and well versed in shelter and homeless services, with the ability to work independently while contributing meaningfully to a team. You take thoughtful initiatives, engage others with professionalism and empathy, and build strong working relationships with people from diverse lived experiences Education or Training Equivalent: Bachelor's degree in social work, psychology, social welfare, or a related field or two (2) years of experience in a related residential or housing program. Qualifications and Abilities: Minimum of two (2) years' experience working with under-resourced or low-income populations; experience working with individuals experiencing homelessness unhoused populations preferred. Experience in residential and/or housing programs. Knowledge of Housing First, harm-reduction and trauma-informed principles. Working knowledge of SSI, SSDI and other entitlement programs. Experience with data entry systems (HMIS, Salesforce, or similar). Proficiency with Microsoft Word, Excel, cloud-based systems, and Adobe. Comfort working in a culturally and ethnically diverse environment. Physical Requirements Ability to sit and use a computer for moderate periods (1-3 hours per day). Ability to stoop, crouch, kneel, or crawl occasionally. Ability to lift or move objects up to 40 pounds. Principal Responsibilities Manage a caseload of up to 8 individuals with intensive and outcome driven supportive services while delivering these services utilizing a Housing First approach. Incorporate CalAIM care coordination and housing stabilization strategies into individualized housing and care plans, in collaboration with healthcare, behavioral health, and community-based partners. Provide housing-focused case management in one-on-one and group settings. Identify and address barriers to housing stabilization, including chronic homelessness, mental and physical health needs, substance use disorders, under-employment, lack of income, and other systemic barriers. Skillfully prevent and/or resolve conflicts skillfully using a strength-based and trauma-informed approach. Respond to urgent and crisis situations, including coordination with EMTs, fire, law enforcement, psychiatric services, and community partners as needed. Provide supportive services, guidance, and referrals to community resources. Engage program participants regularly and consistently to support program participation and progress toward housing stability while remaining flexible and creative around interventions. Coordinate closely with the County behavioral health team working onsite and attend weekly care conference meetings. Assist with facilitating regular activities on-site that support housing focused programming. Collect monthly rent checks and log payments in agency database Provide bus tickets, make change for laundry and support activities of daily living while responding to requests for support from tenants as needed. Support regular cleaning on housing floors while ensuring all shared spaces meet agency cleanliness standards Facilitate maintenance needs in collaboration with Program Manager and maintenance crew. Communicate tenant concerns to Program Manager in a prompt and timely manner. Perform other duties as assigned Documentation and Compliance Complete timely, accurate, and compliant documentation, including case notes, assessments, care plans, and progress updates, in accordance with policies and funder requirements. Ensure client records clearly demonstrate eligibility, service delivery, engagement, and progress toward housing goals. Maintain accurate and timely data entry in HIPPO (Salesforce database) and HMIS. Meet all documentation and case management deadlines, including intake, enrollment, reassessments, housing goals, and discharge documentation. Participate in quality assurance, monitoring, and audit processes, including responding to documentation reviews and corrective actions. Case Management, Housing-Focused Services, and Outcomes Develop, implement, and regularly update individualized, client-centered housing and care plans. Monitor, document, and adjust plans proactively to address changing needs or barriers. Coordinate services with internal teams and external partners to ensure continuity of care and timely referrals. Document housing and service outcomes to support program performance measurements and grant reporting. Professional Standards and Team Collaboration Manage a hybrid caseload and bi-weekly/monthly meetings, with strong organization, time-management, and prioritization skills. Communicate clearly and professionally with supervisors, team members, volunteers, and program participants. Participate in weekly supervision, program meetings, all-staff meetings, and required training. Maintain confidentiality and comply with all agency policies, including HIPAA where applicable. Contribute positively as a collaborative, accountable member of the Homeward Bound team. Desired Qualities Compassionate, flexible, non-judgmental, and respectful. Strong problem-solving and multitasking skills. Comfortable working independently and as part of a team. Open to feedback and ongoing learning. Commitment to ending homelessness and working effectively with diverse populations. Sense of humor encouraged. Equal Opportunity Employer Homeward Bound is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. It has always been and continues to be Homeward Bound's policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of justice backgrounds to apply for any open position for which they feel qualified. Competitive Benefits 100% Employer Paid Medical, Dental, and Vision Insurance Discretionary 403B match 2.5 weeks vacation 13 paid holidays 12 Sick days annually Employee Assistance Program Free lunch at Admin Site Comprehensive list provided at offer
Audio Video Technician (Mid)
Blackwatch International Huntsville, Alabama
Job Description Job Description Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is dedicated to supporting Federal government and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 quality certifications, as well as an appraisal at CMMI Maturity Level 3 for services and supplier management. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement. Position Title: Audio/Video Technician Mid Position Location: National Capitol Region; Clarksburg, WV; Huntsville, AL Position Type: Full time Years of experience: 5 Security Clearance: Top Secret, Counterintelligence Polygraph US Citizenship Required: Yes Summary/Objective Blackwatch provides critical personnel to the Federal Bureau of Investigation (FBI) to support enterprise-wide platforms across a wide variety of mobile and collaborative technologies within a zero-trust framework. Blackwatch provides comprehensive services to facilitate secure communication using various media in both classified and unclassified environments. This includes technical and technology support requirements exist for the engineering, deployment, and ongoing support activities for these communications services. Blackwatch supports these missions, and the underlying capabilities that they provide, to the FBI enterprise providing highly skilled and reliable Audio/Video (A/V) Video Teleconferencing (VTC) System personnel to provide lifecycle support for critical information technology products, systems, and capabilities in multiple geographical FBI locations. The scope includes providing design, development, engineering, deployment, enhancement, operations and maintenance for existing A/V capabilities, enhancements/changes to existing capabilities, and engineering new A/V capabilities. Overview: The Audio/Video Technician (Mid-Level) provides advanced technical support for the design, installation, and maintenance of A/V and VTC systems. This role requires the ability to work independently on complex assignments and contribute to enterprise-level system reliability and enhancement. Responsibilities: Set up, adjust, and operate complex audio-visual equipment for classified/unclassified environments. Perform technical design, installation, operation, and maintenance of advanced audiovisual systems. Evaluate new equipment and software for potential adoption. Record and photograph various activities, ensuring quality and security compliance. Program and maintain systems using multiple specialized software tools. Collaborate with engineers to deploy enhancements and modifications. Minimum Qualifications: Bachelor's degree in business or a related field Minimum 5 years of A/V technical experience (certifications or prior work may substitute). Demonstrated expertise with multiple audio/video technologies and applications. Strong troubleshooting skills and customer service experience. 2+ years of experience in IT administration, digital signage, AV, network operations, or a related technical role Experience administering a digital signage management platform/CMS Strong computer skills, including Windows and web-based administration tools Experience with networking fundamentals: IP addresses, DNS, DHCP, Wi-Fi/Ethernet, and connectivity troubleshooting Ability to install, configure, monitor, and troubleshoot digital signage players and displays Experience managing users, permissions, devices, playlists, schedules, and content Ability to troubleshoot issues remotely and coordinate onsite technical support when necessary Strong attention to detail and ability to maintain accurate device/site inventories Ability to work independently and prioritize multiple support requests Basic understanding of HTML, images, video formats, and digital media is preferred Ability to document procedures, configurations, incidents, and resolutions Preferred Qualification Familiarity with 22Miles CMS, Content Manager, or related 22Miles products
10/24/2026
Full time
Job Description Job Description Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is dedicated to supporting Federal government and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 quality certifications, as well as an appraisal at CMMI Maturity Level 3 for services and supplier management. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement. Position Title: Audio/Video Technician Mid Position Location: National Capitol Region; Clarksburg, WV; Huntsville, AL Position Type: Full time Years of experience: 5 Security Clearance: Top Secret, Counterintelligence Polygraph US Citizenship Required: Yes Summary/Objective Blackwatch provides critical personnel to the Federal Bureau of Investigation (FBI) to support enterprise-wide platforms across a wide variety of mobile and collaborative technologies within a zero-trust framework. Blackwatch provides comprehensive services to facilitate secure communication using various media in both classified and unclassified environments. This includes technical and technology support requirements exist for the engineering, deployment, and ongoing support activities for these communications services. Blackwatch supports these missions, and the underlying capabilities that they provide, to the FBI enterprise providing highly skilled and reliable Audio/Video (A/V) Video Teleconferencing (VTC) System personnel to provide lifecycle support for critical information technology products, systems, and capabilities in multiple geographical FBI locations. The scope includes providing design, development, engineering, deployment, enhancement, operations and maintenance for existing A/V capabilities, enhancements/changes to existing capabilities, and engineering new A/V capabilities. Overview: The Audio/Video Technician (Mid-Level) provides advanced technical support for the design, installation, and maintenance of A/V and VTC systems. This role requires the ability to work independently on complex assignments and contribute to enterprise-level system reliability and enhancement. Responsibilities: Set up, adjust, and operate complex audio-visual equipment for classified/unclassified environments. Perform technical design, installation, operation, and maintenance of advanced audiovisual systems. Evaluate new equipment and software for potential adoption. Record and photograph various activities, ensuring quality and security compliance. Program and maintain systems using multiple specialized software tools. Collaborate with engineers to deploy enhancements and modifications. Minimum Qualifications: Bachelor's degree in business or a related field Minimum 5 years of A/V technical experience (certifications or prior work may substitute). Demonstrated expertise with multiple audio/video technologies and applications. Strong troubleshooting skills and customer service experience. 2+ years of experience in IT administration, digital signage, AV, network operations, or a related technical role Experience administering a digital signage management platform/CMS Strong computer skills, including Windows and web-based administration tools Experience with networking fundamentals: IP addresses, DNS, DHCP, Wi-Fi/Ethernet, and connectivity troubleshooting Ability to install, configure, monitor, and troubleshoot digital signage players and displays Experience managing users, permissions, devices, playlists, schedules, and content Ability to troubleshoot issues remotely and coordinate onsite technical support when necessary Strong attention to detail and ability to maintain accurate device/site inventories Ability to work independently and prioritize multiple support requests Basic understanding of HTML, images, video formats, and digital media is preferred Ability to document procedures, configurations, incidents, and resolutions Preferred Qualification Familiarity with 22Miles CMS, Content Manager, or related 22Miles products
AEO Web Content Specialist
VANGUARD CHARITABLE ENDOWMENT PROGRAM Malvern, Pennsylvania
Job Description Job Description JOB SUMMARY Reporting directly to the Digital Marketing Team Lead, the AEO & Web Content Specialist is a hands-on, mid-level role responsible for editing and optimizing web content to meet Answer Engine Optimization (AEO) and SEO standards, supporting the technical side of AEO through tool-based diagnostics and close collaboration with IT, and helping manage the website roadmap and update processes for Vanguard Charitable's website. This individual is a trusted thought partner to the Digital Marketing Team Lead-someone who brings fresh perspective, surfaces insights from AEO tools, and helps translate strategy into executable work. They will edit incoming content to be AI-ready and search-optimized, use diagnostic and visibility tools to identify technical AEO needs, help write and manage Jira tickets to move improvement work through IT, keep web pages current and healthy, and support roadmap tracking so that nothing falls through the cracks. The ideal candidate is a web content author who deeply understands the AEO landscape-comfortable in content, comfortable reading technical data, and skilled at communicating what needs to happen so the right people can act on it. They use AI tools fluently to accelerate content work without replacing the editorial judgment that makes content genuinely useful. ESSENTIAL JOB FUNCTIONS AEO Content Editing & Optimization (35%) Review and edit incoming content from writers, subject matter experts, and marketing stakeholders to ensure it meets AEO, SEO, and E-E-A-T standards before publication. Restructure content so answers appear directly after questions or headings-optimized for AI answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews, Copilot) and featured snippet formats. Implement or guide metadata, internal linking, FAQ structure, schema markup placement, and image alt-text optimization on content being published or updated. Use AI tools to accelerate content rewriting and optimization while applying editorial judgment to ensure accuracy, brand voice, and user value. Conduct content audits to identify gaps, consolidation opportunities, and content that needs to be retired or refreshed. Create optimization briefs and editorial guidance for contributors across the team. Technical AEO Support & IT Collaboration (25%) Use AEO and SEO diagnostic tools (e.g., Google Search Console, Screaming Frog, SEMrush, Ahrefs, and emerging AI-visibility tools) to identify technical issues affecting search and answer engine visibility. Interpret tool outputs and translate findings into clear, actionable recommendations-knowing when to escalate to IT and how to communicate the technical need clearly. Write well-structured Jira tickets for technical website improvements, including technical SEO fixes, structured data implementation, Core Web Vitals issues, redirect needs, and AEO-related site changes; collaborate with the Digital Marketing Team Lead on ticket prioritization. Partner with IT/web development teams to ensure tickets are understood and implemented correctly; serve as the bridge between marketing needs and technical execution. Monitor Core Web Vitals, site speed, indexation health, structured data validity, and other technical signals; flag regressions and track resolution. Stay current on technical AEO best practices including structured data formats, LLM training signals, citation patterns, and knowledge graph optimization. Website Updates & Web Content Authorship (20%) Publish and update web pages using the organization's CMS, ensuring content is accurate, accessible, and optimized at the time of publication. Maintain and improve existing web pages-updating outdated information, improving structure, correcting broken links, and applying current SEO/AEO best practices. Monitor overall site health-identifying and resolving broken links, orphaned pages, redirect needs, and site structure or navigation issues as the website evolves. Support landing page updates, blog posts, resource center content, and other website content as prioritized by the Digital Marketing Team Lead. Ensure pages are mobile-friendly, accessible, and aligned with organizational standards and best practices. Proofread and QA content before and after publication to catch errors, formatting issues, or optimization gaps. Build, configure, and prepare pages, components, and articles for publishing according to the content schedule; translate approved designs into functional, on-brand pages. Perform basic HTML/CSS updates and embed images, video, and other rich media-formatting copy and assets for optimal display across devices. Run periodic broken-link and accessibility/compliance (WCAG, Section 508) checks, share results, and resolve or route issues for remediation. Roadmap Support & Process Management (10%) Help maintain and update the digital marketing roadmap, tracking progress on content, technical, and website improvement initiatives. Support the Digital Marketing Team Lead in managing and prioritizing the backlog of website updates, AEO improvements, and content optimization projects. Document and refine processes for content review, AEO optimization, Jira ticket creation, and publication workflows so work can scale and be repeated consistently. Flag risks, blockers, or delays proactively and help problem-solve within existing resources. Thought Partnership & Collaboration (10%) Serve as a proactive thought partner to the Digital Marketing Team Lead-bringing ideas, flagging emerging AEO/AI search trends, and contributing to strategy conversations. Research and share relevant developments in the AEO, SEO, and AI search space to help the team stay ahead of changes. Collaborate with Content, Creative, Analytics, Client Experience, and IT teams to align web and AEO work with broader digital initiatives. Help train or brief internal contributors on AEO content best practices as needed. QUALIFICATIONS Education & Training Required Bachelor's degree in Marketing, Communications, Digital Media, English, Journalism, or a related field-or equivalent experience. Licensure & Certification None required. Knowledge, Skill, and Ability Required Demonstrated ability to edit and optimize content for search engines and AI-powered answer experiences. Familiarity with AEO and SEO fundamentals including structured content, keyword intent, schema markup concepts, and E-E-A-T principles. Skilled in using tools such as Google Search Console, Google Analytics, SEMrush, Ahrefs, Screaming Frog, or similar platforms. Working knowledge of a CMS (e.g., Sitecore, WordPress, Drupal, or similar) for publishing and updating web content. Ability to read and interpret technical SEO/AEO diagnostic outputs and communicate findings clearly to both technical and non-technical audiences. Skilled in writing clear, well-structured task documentation or tickets (Jira, Asana, or similar project management tools). Strong written communication and editorial skills; high attention to accuracy and detail. Fluency with AI writing and content tools (e.g., ChatGPT, Claude, Gemini, or similar) for content acceleration-with the judgment to edit, fact-check, and optimize output. Collaborative, proactive, and comfortable working closely with a manager and across functions. Preferred Understanding of HTML, structured data markup (Schema.org), and basic web development concepts sufficient to communicate with IT teams. Familiarity with AI search visibility monitoring tools or emerging LLMO/GEO platforms. Knowledge of Core Web Vitals monitoring and web performance improvement workflows. Exposure to conversion rate optimization (CRO) or A/B testing methodologies. Familiarity with accessibility standards (WCAG). Experience Required Minimum 5+ years of experience in web content, SEO/AEO content optimization, digital marketing, or a closely related function. Preferred Experience in financial services, philanthropy, nonprofit, or wealth management.
10/24/2026
Full time
Job Description Job Description JOB SUMMARY Reporting directly to the Digital Marketing Team Lead, the AEO & Web Content Specialist is a hands-on, mid-level role responsible for editing and optimizing web content to meet Answer Engine Optimization (AEO) and SEO standards, supporting the technical side of AEO through tool-based diagnostics and close collaboration with IT, and helping manage the website roadmap and update processes for Vanguard Charitable's website. This individual is a trusted thought partner to the Digital Marketing Team Lead-someone who brings fresh perspective, surfaces insights from AEO tools, and helps translate strategy into executable work. They will edit incoming content to be AI-ready and search-optimized, use diagnostic and visibility tools to identify technical AEO needs, help write and manage Jira tickets to move improvement work through IT, keep web pages current and healthy, and support roadmap tracking so that nothing falls through the cracks. The ideal candidate is a web content author who deeply understands the AEO landscape-comfortable in content, comfortable reading technical data, and skilled at communicating what needs to happen so the right people can act on it. They use AI tools fluently to accelerate content work without replacing the editorial judgment that makes content genuinely useful. ESSENTIAL JOB FUNCTIONS AEO Content Editing & Optimization (35%) Review and edit incoming content from writers, subject matter experts, and marketing stakeholders to ensure it meets AEO, SEO, and E-E-A-T standards before publication. Restructure content so answers appear directly after questions or headings-optimized for AI answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews, Copilot) and featured snippet formats. Implement or guide metadata, internal linking, FAQ structure, schema markup placement, and image alt-text optimization on content being published or updated. Use AI tools to accelerate content rewriting and optimization while applying editorial judgment to ensure accuracy, brand voice, and user value. Conduct content audits to identify gaps, consolidation opportunities, and content that needs to be retired or refreshed. Create optimization briefs and editorial guidance for contributors across the team. Technical AEO Support & IT Collaboration (25%) Use AEO and SEO diagnostic tools (e.g., Google Search Console, Screaming Frog, SEMrush, Ahrefs, and emerging AI-visibility tools) to identify technical issues affecting search and answer engine visibility. Interpret tool outputs and translate findings into clear, actionable recommendations-knowing when to escalate to IT and how to communicate the technical need clearly. Write well-structured Jira tickets for technical website improvements, including technical SEO fixes, structured data implementation, Core Web Vitals issues, redirect needs, and AEO-related site changes; collaborate with the Digital Marketing Team Lead on ticket prioritization. Partner with IT/web development teams to ensure tickets are understood and implemented correctly; serve as the bridge between marketing needs and technical execution. Monitor Core Web Vitals, site speed, indexation health, structured data validity, and other technical signals; flag regressions and track resolution. Stay current on technical AEO best practices including structured data formats, LLM training signals, citation patterns, and knowledge graph optimization. Website Updates & Web Content Authorship (20%) Publish and update web pages using the organization's CMS, ensuring content is accurate, accessible, and optimized at the time of publication. Maintain and improve existing web pages-updating outdated information, improving structure, correcting broken links, and applying current SEO/AEO best practices. Monitor overall site health-identifying and resolving broken links, orphaned pages, redirect needs, and site structure or navigation issues as the website evolves. Support landing page updates, blog posts, resource center content, and other website content as prioritized by the Digital Marketing Team Lead. Ensure pages are mobile-friendly, accessible, and aligned with organizational standards and best practices. Proofread and QA content before and after publication to catch errors, formatting issues, or optimization gaps. Build, configure, and prepare pages, components, and articles for publishing according to the content schedule; translate approved designs into functional, on-brand pages. Perform basic HTML/CSS updates and embed images, video, and other rich media-formatting copy and assets for optimal display across devices. Run periodic broken-link and accessibility/compliance (WCAG, Section 508) checks, share results, and resolve or route issues for remediation. Roadmap Support & Process Management (10%) Help maintain and update the digital marketing roadmap, tracking progress on content, technical, and website improvement initiatives. Support the Digital Marketing Team Lead in managing and prioritizing the backlog of website updates, AEO improvements, and content optimization projects. Document and refine processes for content review, AEO optimization, Jira ticket creation, and publication workflows so work can scale and be repeated consistently. Flag risks, blockers, or delays proactively and help problem-solve within existing resources. Thought Partnership & Collaboration (10%) Serve as a proactive thought partner to the Digital Marketing Team Lead-bringing ideas, flagging emerging AEO/AI search trends, and contributing to strategy conversations. Research and share relevant developments in the AEO, SEO, and AI search space to help the team stay ahead of changes. Collaborate with Content, Creative, Analytics, Client Experience, and IT teams to align web and AEO work with broader digital initiatives. Help train or brief internal contributors on AEO content best practices as needed. QUALIFICATIONS Education & Training Required Bachelor's degree in Marketing, Communications, Digital Media, English, Journalism, or a related field-or equivalent experience. Licensure & Certification None required. Knowledge, Skill, and Ability Required Demonstrated ability to edit and optimize content for search engines and AI-powered answer experiences. Familiarity with AEO and SEO fundamentals including structured content, keyword intent, schema markup concepts, and E-E-A-T principles. Skilled in using tools such as Google Search Console, Google Analytics, SEMrush, Ahrefs, Screaming Frog, or similar platforms. Working knowledge of a CMS (e.g., Sitecore, WordPress, Drupal, or similar) for publishing and updating web content. Ability to read and interpret technical SEO/AEO diagnostic outputs and communicate findings clearly to both technical and non-technical audiences. Skilled in writing clear, well-structured task documentation or tickets (Jira, Asana, or similar project management tools). Strong written communication and editorial skills; high attention to accuracy and detail. Fluency with AI writing and content tools (e.g., ChatGPT, Claude, Gemini, or similar) for content acceleration-with the judgment to edit, fact-check, and optimize output. Collaborative, proactive, and comfortable working closely with a manager and across functions. Preferred Understanding of HTML, structured data markup (Schema.org), and basic web development concepts sufficient to communicate with IT teams. Familiarity with AI search visibility monitoring tools or emerging LLMO/GEO platforms. Knowledge of Core Web Vitals monitoring and web performance improvement workflows. Exposure to conversion rate optimization (CRO) or A/B testing methodologies. Familiarity with accessibility standards (WCAG). Experience Required Minimum 5+ years of experience in web content, SEO/AEO content optimization, digital marketing, or a closely related function. Preferred Experience in financial services, philanthropy, nonprofit, or wealth management.
Programmer III
Keystone Engineering Group Inc Malvern, Pennsylvania
Job Description Job Description Automation Programmer III Keystone Engineering Group, Inc. is a Professional Engineering Firm and Systems Integrator with 25+ years of experience in Design and Design-Build services for Water, Wastewater, and private industries. We have five offices located in Southeastern Pennsylvania, Northeastern Pennsylvania, New Jersey, Lewes Delaware, and Seaford Delaware. Keystone has cultivated a strong employee and client centered environment where employees are valued, respected, and supported. Our team effectively works together to deliver projects on time and on budget. Required Qualifications: Associate's or Bachelor's degree in Electrical Engineering, Computer Science, or a related field 5-8 years of experience in PLC/OIT/HMI programming or related roles Knowledge of I&C Systems used in water / wastewater industry a plus Advanced knowledge of PLC programming languages (e.g., Ladder Logic, Function Block, Structured Text) and HMI software. Strong analytical, problem-solving, communication, organizational, and time management skills Strong leadership and mentoring skills Ability to prioritize tasks, and show close attention to detail Possess strong interpersonal skills and approachability in demeanor to work effectively with peers and clients Ability to work independently to meet deadlines and stay within budget parameters on an ongoing basis Proficient in Microsoft Office Suite Responsibilities: Program and integrate moderate to advanced control systems including the following software types: PLC, OIT, HMI, Reporting, and Alarming Development of PLC, OIT, and SCADA system programs Conduct troubleshooting of field control systems Provide technical support in resolving equipment and process issues Ability to conduct startup activities independently Compile a standard report of completed actions for regular submission to the Programming Manager Understand control panel drawings, network drawings, and I/O lists prepared by others with ability to identify needs for corrections. Participate in QC review with the expectation that comments are limited and mostly pertain to intermediate / advanced programming philosophies Benefits: Hybrid Work Schedule Training, Professional Development and Career Pathing Casual Dress Code Employee Referral Bonus Health Benefits Company paid Life Insurance and Short & Long Term Disability Paid Time Off Holidays 401K Plan Pet Friendly Environment Our Programmers travel locally to client sites and occasionally have overnight travel trips for projects. Interested ? Visit our company website at to learn more about our employees, projects, and the important work we do! Keystone Engineering Group, Inc. does not sponsor employment visas for any positions. Keystone is an equal opportunity employer committed to providing equal employment and advancement opportunities. Equal employment opportunity applies to all terms and conditions of recruiting and employment, including hiring, training, job assignment, promotion, compensation, and benefits.
10/24/2026
Full time
Job Description Job Description Automation Programmer III Keystone Engineering Group, Inc. is a Professional Engineering Firm and Systems Integrator with 25+ years of experience in Design and Design-Build services for Water, Wastewater, and private industries. We have five offices located in Southeastern Pennsylvania, Northeastern Pennsylvania, New Jersey, Lewes Delaware, and Seaford Delaware. Keystone has cultivated a strong employee and client centered environment where employees are valued, respected, and supported. Our team effectively works together to deliver projects on time and on budget. Required Qualifications: Associate's or Bachelor's degree in Electrical Engineering, Computer Science, or a related field 5-8 years of experience in PLC/OIT/HMI programming or related roles Knowledge of I&C Systems used in water / wastewater industry a plus Advanced knowledge of PLC programming languages (e.g., Ladder Logic, Function Block, Structured Text) and HMI software. Strong analytical, problem-solving, communication, organizational, and time management skills Strong leadership and mentoring skills Ability to prioritize tasks, and show close attention to detail Possess strong interpersonal skills and approachability in demeanor to work effectively with peers and clients Ability to work independently to meet deadlines and stay within budget parameters on an ongoing basis Proficient in Microsoft Office Suite Responsibilities: Program and integrate moderate to advanced control systems including the following software types: PLC, OIT, HMI, Reporting, and Alarming Development of PLC, OIT, and SCADA system programs Conduct troubleshooting of field control systems Provide technical support in resolving equipment and process issues Ability to conduct startup activities independently Compile a standard report of completed actions for regular submission to the Programming Manager Understand control panel drawings, network drawings, and I/O lists prepared by others with ability to identify needs for corrections. Participate in QC review with the expectation that comments are limited and mostly pertain to intermediate / advanced programming philosophies Benefits: Hybrid Work Schedule Training, Professional Development and Career Pathing Casual Dress Code Employee Referral Bonus Health Benefits Company paid Life Insurance and Short & Long Term Disability Paid Time Off Holidays 401K Plan Pet Friendly Environment Our Programmers travel locally to client sites and occasionally have overnight travel trips for projects. Interested ? Visit our company website at to learn more about our employees, projects, and the important work we do! Keystone Engineering Group, Inc. does not sponsor employment visas for any positions. Keystone is an equal opportunity employer committed to providing equal employment and advancement opportunities. Equal employment opportunity applies to all terms and conditions of recruiting and employment, including hiring, training, job assignment, promotion, compensation, and benefits.
Mobile Senior Program Coordinator
Bernal Heights Neighborhood Center San Francisco, California
Job Description Job Description Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License
10/24/2026
Full time
Job Description Job Description Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License
Membership Operations Manager
American Association of Nurse Practitioners, Inc. Austin, Texas
Job Description Job Description ABOUT THE AMERICAN ASSOCIATION OF NURSE PRACTITIONERS The American Association of Nurse Practitioners (AANP) is a full-service professional membership organization that empowers all Nurse Practitioners (NPs) to advance accessible, person-centered, equitable, high-quality health care for diverse communities through practice, education, advocacy, research, and leadership. AANP takes pride in serving the NP community and our team members work together to move the association forward. We are looking for talented individuals to join our team. In addition to competitive benefits, AANP offers team members a creative work environment with the opportunity for personal growth and success. APPLICATION PROCESS Applicants for this role must submit a cover letter and upload their resume with the online employment application. POSITION SUMMARY This position manages the operational infrastructure, processes and service channels that support the American Association of Nurse Practitioners (AANP) membership experience. The Membership Operations Manager oversees Member Care operations; serves as the membership business owner for the Association Management System (AMS); leads renewal operations; oversees membership data accuracy and integrity; and drives continuous improvement. Working across the organization and with vendors, the position ensures accurate, efficient and member-focused service delivery and care. WHERE YOU WILL WORK This position can be hybrid or in the Austin, Texas National Headquarters Office. ESSENTIAL RESPONSIBILITIES You are expected to perform the following essential responsibilities of the position with reasonable accommodation. The position may include other responsibilities as assigned. Leads day-to-day membership operations and monitors Member Service Care channels to ensure timely, accurate and consistent processing of membership transactions and member requests. Supervises, coaches and evaluates assigned Member Care staff, including setting priorities and expectations, monitoring workload, supporting performance management and ensuring consistent application of membership policies and service standards. Works closely with the VP of Membership to develop membership operations reports, and key performance indicators for service delivery, transactions, renewals, data quality and self-service utilization. Leads renewal operations, resolves system, data, payment and service issues. Reports progress, risks and recommends corrective actions. Analyzes operational data and member feedback to identify root causes, service gaps, bottlenecks and identifies opportunities and makes recommendations for automation or improved self-service. Conducts regular UX testing across various platforms to ensure a seamless member experience and working interdepartmentally to resolve identified issues. Acquires and maintains a working knowledge of Member Care Center processes, procedures, and the member/volunteer journey. Develops and maintains new standard operating procedures, business rules, and training materials for membership operations and updates existing documentation Suggests ideas to improve operations, processes, AANP website and the overall member experience. Serves as the Membership department operational SME for member support platforms and for the AMS (Association Management System). Partners with IT, vendors and internal stakeholders to define AMS and operations requirements, troubleshoot issues, prioritize enhancements and coordinate user acceptance testing for changes affecting membership. Works closely with the Data Analytics Manager to ensure membership data integrity, proactively identifies and resolves issues, monitors change and failure logs to identify and fix issues, leads periodic data clean-up projects, and establishes consistent data entry practices across the Member care team and the organization. Creates and maintains renewal schedules, online join, onboarding and renewal workflows and related system processes. Handles escalated member inquiries when needed to support the Member Care team. Works closely with the Membership Manager to support recruitment and retention campaigns to achieve member acquisition and renewal goals. Supports budgeting, resource planning and vendor management for membership operations. Manages quality control and analysis for member care services. Collaborates with Finance on dues processing, payment reconciliation, refunds, adjustments and other membership-related financial processes. Provides on-site support at annual AANP conferences as assigned. QUALIFICATIONS Education Required: Bachelor's degree. Equivalent relevant experience may be substituted for education on a year-for-year basis above the minimum experience requirement. Experience Required: Five or more years of related membership operations, association management, customer service operations or business systems experience required. Three or more years of experience managing membership processes, service operations, an AMS or comparable customer relationship management platform. Demonstrated experience coordinating recurring processes such as renewals, and dues billing cycles. Supervision or operational leadership of call center or member service staff. Preferred: Experience in a nonprofit membership association. Experience with AMS implementation, migration and/or optimization. Knowledge, Skills, and Abilities Required: Strong customer service orientation to interact and problem-solve with members and promote the association in a positive, professional manner. Excellent verbal and written communication skills, interpersonal, collaboration, and emotional intelligence skills. Demonstrated team player. Strong knowledge of membership operations, customer service processes and the member lifecycle from acquisition through renewal and reinstatement. Ability to translate business needs into system requirements, workflows, test cases, procedures and training materials. Computer proficiency including Microsoft Office 365 modules and Adobe Acrobat. Working knowledge of AMS/CRM (Customer Relationship Management) systems, ticketing and call platforms, online payment processes ,and reporting tools. Ability to analyze operational data, identify trends and root causes, and present clear recommendations. Ability to perform with accuracy, manage multiple projects and recurring deadlines, coordinate across departments and deliver on commitments with minimal supervision. Strong critical thinking, project management, problem-solving and interpersonal skills. Strong ability to lead through change and maintain a member-centered perspective. Demonstrated strong leadership and management skills with the ability to set and enforce priorities and deadlines. Strong adaptability and agility. Preferred: Experience using Salesforce software in a customer service environment. Other Able to travel to AANP conferences as required within the U.S. (approximately 5%). May occasionally work outside normal business hours to support operational issues. COMPENSATION AANP offers attractive compensation. The expected rate of pay for this position is $80,000 - $92,000 annualized, depending on experience. BENEFITS AANP offers a variety of benefits for full-time employees, including: Multiple health plan options for Medical, Dental, and Vision insurance benefits Basic Life and AD&D Insurance provided by AANP at no cost to you Voluntary Life and AD&D optional coverage for you and your family Flexible Spending Accounts (Healthcare or Dependent Care) or a Health Savings Account (HSA), depending on medical benefit election Disability Benefits provided by AANP at no cost to you Accident and Critical Illness optional coverage for you and your family 401(k) and Roth retirement plan options with up to 6% employer matching and immediate vesting Generous Paid Vacation that accrues each pay period; unused vacation may be carried over into the next year if below maximum limits 12 Paid Sick Days annually for you or to care for a family member; unused sick days may be carried over into the next year 14 Paid Holidays annually, available immediately Educational Reimbursement Program available after 6 months of employment Professional Development opportunities This position can be in office or hybrid. AANP is a great place to work with a mission that supports NPs everywhere! AANP is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, or any other status protected by the laws and regulations in locations where we operate. We celebrate diversity and are committed to creating an inclusive environment for all employees. AANP will endeavor to provide reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability . click apply for full job details
10/24/2026
Full time
Job Description Job Description ABOUT THE AMERICAN ASSOCIATION OF NURSE PRACTITIONERS The American Association of Nurse Practitioners (AANP) is a full-service professional membership organization that empowers all Nurse Practitioners (NPs) to advance accessible, person-centered, equitable, high-quality health care for diverse communities through practice, education, advocacy, research, and leadership. AANP takes pride in serving the NP community and our team members work together to move the association forward. We are looking for talented individuals to join our team. In addition to competitive benefits, AANP offers team members a creative work environment with the opportunity for personal growth and success. APPLICATION PROCESS Applicants for this role must submit a cover letter and upload their resume with the online employment application. POSITION SUMMARY This position manages the operational infrastructure, processes and service channels that support the American Association of Nurse Practitioners (AANP) membership experience. The Membership Operations Manager oversees Member Care operations; serves as the membership business owner for the Association Management System (AMS); leads renewal operations; oversees membership data accuracy and integrity; and drives continuous improvement. Working across the organization and with vendors, the position ensures accurate, efficient and member-focused service delivery and care. WHERE YOU WILL WORK This position can be hybrid or in the Austin, Texas National Headquarters Office. ESSENTIAL RESPONSIBILITIES You are expected to perform the following essential responsibilities of the position with reasonable accommodation. The position may include other responsibilities as assigned. Leads day-to-day membership operations and monitors Member Service Care channels to ensure timely, accurate and consistent processing of membership transactions and member requests. Supervises, coaches and evaluates assigned Member Care staff, including setting priorities and expectations, monitoring workload, supporting performance management and ensuring consistent application of membership policies and service standards. Works closely with the VP of Membership to develop membership operations reports, and key performance indicators for service delivery, transactions, renewals, data quality and self-service utilization. Leads renewal operations, resolves system, data, payment and service issues. Reports progress, risks and recommends corrective actions. Analyzes operational data and member feedback to identify root causes, service gaps, bottlenecks and identifies opportunities and makes recommendations for automation or improved self-service. Conducts regular UX testing across various platforms to ensure a seamless member experience and working interdepartmentally to resolve identified issues. Acquires and maintains a working knowledge of Member Care Center processes, procedures, and the member/volunteer journey. Develops and maintains new standard operating procedures, business rules, and training materials for membership operations and updates existing documentation Suggests ideas to improve operations, processes, AANP website and the overall member experience. Serves as the Membership department operational SME for member support platforms and for the AMS (Association Management System). Partners with IT, vendors and internal stakeholders to define AMS and operations requirements, troubleshoot issues, prioritize enhancements and coordinate user acceptance testing for changes affecting membership. Works closely with the Data Analytics Manager to ensure membership data integrity, proactively identifies and resolves issues, monitors change and failure logs to identify and fix issues, leads periodic data clean-up projects, and establishes consistent data entry practices across the Member care team and the organization. Creates and maintains renewal schedules, online join, onboarding and renewal workflows and related system processes. Handles escalated member inquiries when needed to support the Member Care team. Works closely with the Membership Manager to support recruitment and retention campaigns to achieve member acquisition and renewal goals. Supports budgeting, resource planning and vendor management for membership operations. Manages quality control and analysis for member care services. Collaborates with Finance on dues processing, payment reconciliation, refunds, adjustments and other membership-related financial processes. Provides on-site support at annual AANP conferences as assigned. QUALIFICATIONS Education Required: Bachelor's degree. Equivalent relevant experience may be substituted for education on a year-for-year basis above the minimum experience requirement. Experience Required: Five or more years of related membership operations, association management, customer service operations or business systems experience required. Three or more years of experience managing membership processes, service operations, an AMS or comparable customer relationship management platform. Demonstrated experience coordinating recurring processes such as renewals, and dues billing cycles. Supervision or operational leadership of call center or member service staff. Preferred: Experience in a nonprofit membership association. Experience with AMS implementation, migration and/or optimization. Knowledge, Skills, and Abilities Required: Strong customer service orientation to interact and problem-solve with members and promote the association in a positive, professional manner. Excellent verbal and written communication skills, interpersonal, collaboration, and emotional intelligence skills. Demonstrated team player. Strong knowledge of membership operations, customer service processes and the member lifecycle from acquisition through renewal and reinstatement. Ability to translate business needs into system requirements, workflows, test cases, procedures and training materials. Computer proficiency including Microsoft Office 365 modules and Adobe Acrobat. Working knowledge of AMS/CRM (Customer Relationship Management) systems, ticketing and call platforms, online payment processes ,and reporting tools. Ability to analyze operational data, identify trends and root causes, and present clear recommendations. Ability to perform with accuracy, manage multiple projects and recurring deadlines, coordinate across departments and deliver on commitments with minimal supervision. Strong critical thinking, project management, problem-solving and interpersonal skills. Strong ability to lead through change and maintain a member-centered perspective. Demonstrated strong leadership and management skills with the ability to set and enforce priorities and deadlines. Strong adaptability and agility. Preferred: Experience using Salesforce software in a customer service environment. Other Able to travel to AANP conferences as required within the U.S. (approximately 5%). May occasionally work outside normal business hours to support operational issues. COMPENSATION AANP offers attractive compensation. The expected rate of pay for this position is $80,000 - $92,000 annualized, depending on experience. BENEFITS AANP offers a variety of benefits for full-time employees, including: Multiple health plan options for Medical, Dental, and Vision insurance benefits Basic Life and AD&D Insurance provided by AANP at no cost to you Voluntary Life and AD&D optional coverage for you and your family Flexible Spending Accounts (Healthcare or Dependent Care) or a Health Savings Account (HSA), depending on medical benefit election Disability Benefits provided by AANP at no cost to you Accident and Critical Illness optional coverage for you and your family 401(k) and Roth retirement plan options with up to 6% employer matching and immediate vesting Generous Paid Vacation that accrues each pay period; unused vacation may be carried over into the next year if below maximum limits 12 Paid Sick Days annually for you or to care for a family member; unused sick days may be carried over into the next year 14 Paid Holidays annually, available immediately Educational Reimbursement Program available after 6 months of employment Professional Development opportunities This position can be in office or hybrid. AANP is a great place to work with a mission that supports NPs everywhere! AANP is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, or any other status protected by the laws and regulations in locations where we operate. We celebrate diversity and are committed to creating an inclusive environment for all employees. AANP will endeavor to provide reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability . click apply for full job details
NH Program Coordinator, Decarbonization and Electrication
Abode Energy Management Concord, New Hampshire
Job Description Job Description Position Description 2026 NH Program Coordinator, Decarbonization and Electrification Hybrid position, strong preference for someone living in NH and who can start asap At Abode Energy Management (Abode), we care deeply about the work we do and the impact it has on our planet's future. As proud members of 1% for the Planet, we back that care with action-donating at least 1% of our annual revenue to vetted environmental nonprofits. We're a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. Our team is fun, kind, passionate, and progressive, and we offer a competitive benefits package to match. That includes Medical, Dental, Vision, Life, and Disability Insurance, a matching 401(k), and fully paid Parental Leave. We also believe you should be able to balance your work and personal life, so we offer generous paid time off (about 37 days a year!) and reasonable flexibility in when and where you work. If you're looking for meaningful work, caring coworkers, and a great company culture, come join us! Building from its core expertise of administering residential energy efficiency programs, Abode implements many utility and government-sponsored programs helping homeowners and small businesses develop and implement plans to electrify and decarbonize their buildings, while supporting contractors to provide quality decarbonization services. The New Hampshire (NH) Decarbonization Program Coordinator will work on a three-person team launching a new state-wide program, playing a critical role in managing and following through on the myriad details needed to ensure a successful launch and implementation. This is a terrific opportunity for someone who wants to bring their strong communication, analytical, and project management skills to help realize the climate benefits of electrification. Responsibilities Reporting to the Program Manager, this position will include some or all of the following responsibilities: Conduct outbound engagement to decarbonization contractors to build program capacity and improve contractor participation Calling and emailing contractors Scheduling onboarding and check-in meetings Actively manage and respond to email and phone inquiries related to program needs from customers and contractors Connect customers and contractors with the correct services Respond to and provide ongoing support for customer and contractor issues Maintain response service levels and document resolutions in Salesforce Collaborate with industry partners, including distributors, manufacturers and other stakeholders, to create and hold trainings, attend informational events, and offer general support as needed Identify engagement opportunities and organize participation Attend in-person events (one or more per week) Create and gain approval of contractor educational courses and oversee scheduling and implementation Maintain and update program databases and customer management systems Conduct regular reviews of contractor certifications and follow up to obtain renewed documents Help update and maintain relevant databases and resources Support program staff through a variety of administrative tasks and document/material creation Collaborate with the program team and stakeholders daily Assist with the development of program materials and collateral Engage and collaborate with community-based organizations, trade schools, chambers of commerce, or other partners promoting decarbonization technologies Schedule check-in meetings and work to align focuses Maintain a database of engagement opportunities and organize participation Provide ongoing reports to internal and external stakeholders Track, summarize and analyze key performance indicators and other program data Attend client facing meetings Prepare invoices or other related reports Ensure that monthly reports are generated and distributed to the program team Help improve and evolve the program Adapt to ongoing evolutions of program needs Innovate with stakeholders to improve program delivery Continue to grow in technical and program knowledge Qualifications Strong candidates for this position will bring most, if not all, of the following skills and experience: Bachelor's degree or at least 4+ years of relevant work experience. Demonstrated passion for and interest in sustainability, building science or climate change. Previous experience working in a fast-paced office environment in a project management or communications capacity. Strong aptitude for working with or learning software such as Microsoft Office. Experience with customer relationship management software such as Salesforce would be a plus, as would be experience with performing quantitative analysis in Excel or similar tools. Effective oral and written communication skills. Calm, even temperament suited to meeting people with different needs and backgrounds where they are. Adaptable, flexible, collaborative team player who brings a positive can-do attitude. A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner. Compensation and Benefits This is a full-time, exempt position with total compensation targeted between $60K and $70K, depending on relevant skills and experience. The Program Coordinator will work primarily out of their own home, with some local travel throughout NH each week to attend events or meetings (Program Coordinator must have their own car and will be reimbursed at the federal mileage rate of 76 cents per mile for company travel). Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off ( 37 paid days off, or 15% of all weekdays). To Apply To apply, please visit to submit a resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you! Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector. We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability. Powered by JazzHR i7gQTrBizw
10/24/2026
Full time
Job Description Job Description Position Description 2026 NH Program Coordinator, Decarbonization and Electrification Hybrid position, strong preference for someone living in NH and who can start asap At Abode Energy Management (Abode), we care deeply about the work we do and the impact it has on our planet's future. As proud members of 1% for the Planet, we back that care with action-donating at least 1% of our annual revenue to vetted environmental nonprofits. We're a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. Our team is fun, kind, passionate, and progressive, and we offer a competitive benefits package to match. That includes Medical, Dental, Vision, Life, and Disability Insurance, a matching 401(k), and fully paid Parental Leave. We also believe you should be able to balance your work and personal life, so we offer generous paid time off (about 37 days a year!) and reasonable flexibility in when and where you work. If you're looking for meaningful work, caring coworkers, and a great company culture, come join us! Building from its core expertise of administering residential energy efficiency programs, Abode implements many utility and government-sponsored programs helping homeowners and small businesses develop and implement plans to electrify and decarbonize their buildings, while supporting contractors to provide quality decarbonization services. The New Hampshire (NH) Decarbonization Program Coordinator will work on a three-person team launching a new state-wide program, playing a critical role in managing and following through on the myriad details needed to ensure a successful launch and implementation. This is a terrific opportunity for someone who wants to bring their strong communication, analytical, and project management skills to help realize the climate benefits of electrification. Responsibilities Reporting to the Program Manager, this position will include some or all of the following responsibilities: Conduct outbound engagement to decarbonization contractors to build program capacity and improve contractor participation Calling and emailing contractors Scheduling onboarding and check-in meetings Actively manage and respond to email and phone inquiries related to program needs from customers and contractors Connect customers and contractors with the correct services Respond to and provide ongoing support for customer and contractor issues Maintain response service levels and document resolutions in Salesforce Collaborate with industry partners, including distributors, manufacturers and other stakeholders, to create and hold trainings, attend informational events, and offer general support as needed Identify engagement opportunities and organize participation Attend in-person events (one or more per week) Create and gain approval of contractor educational courses and oversee scheduling and implementation Maintain and update program databases and customer management systems Conduct regular reviews of contractor certifications and follow up to obtain renewed documents Help update and maintain relevant databases and resources Support program staff through a variety of administrative tasks and document/material creation Collaborate with the program team and stakeholders daily Assist with the development of program materials and collateral Engage and collaborate with community-based organizations, trade schools, chambers of commerce, or other partners promoting decarbonization technologies Schedule check-in meetings and work to align focuses Maintain a database of engagement opportunities and organize participation Provide ongoing reports to internal and external stakeholders Track, summarize and analyze key performance indicators and other program data Attend client facing meetings Prepare invoices or other related reports Ensure that monthly reports are generated and distributed to the program team Help improve and evolve the program Adapt to ongoing evolutions of program needs Innovate with stakeholders to improve program delivery Continue to grow in technical and program knowledge Qualifications Strong candidates for this position will bring most, if not all, of the following skills and experience: Bachelor's degree or at least 4+ years of relevant work experience. Demonstrated passion for and interest in sustainability, building science or climate change. Previous experience working in a fast-paced office environment in a project management or communications capacity. Strong aptitude for working with or learning software such as Microsoft Office. Experience with customer relationship management software such as Salesforce would be a plus, as would be experience with performing quantitative analysis in Excel or similar tools. Effective oral and written communication skills. Calm, even temperament suited to meeting people with different needs and backgrounds where they are. Adaptable, flexible, collaborative team player who brings a positive can-do attitude. A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner. Compensation and Benefits This is a full-time, exempt position with total compensation targeted between $60K and $70K, depending on relevant skills and experience. The Program Coordinator will work primarily out of their own home, with some local travel throughout NH each week to attend events or meetings (Program Coordinator must have their own car and will be reimbursed at the federal mileage rate of 76 cents per mile for company travel). Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off ( 37 paid days off, or 15% of all weekdays). To Apply To apply, please visit to submit a resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you! Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector. We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability. Powered by JazzHR i7gQTrBizw

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