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City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Medical Device Cyber Security Program Manager! This position has a hybrid work schedule. Must be willing to travel to any of the 12 primary local hospitals. Overview Sentara Health is seeking a Medical Device Cyber Security Program Manager to lead and mature the enterprise medical device security program across a multi-hospital environment. This role will drive operational rigor, cross-functional alignment, and risk-based execution to help ensure medical devices remain secure, compliant, and aligned with clinical safety and enterprise cybersecurity requirements. The Program Manager will partner closely with Cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and third-party vendors to strengthen governance, improve vulnerability management, support audit readiness, and standardize processes across Sentara facilities. Key Responsibilities Lead execution and continuous improvement of the enterprise medical device cybersecurity program. Coordinate cross-functional workstreams across cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and vendors. Oversee risk-based vulnerability management, including prioritization, remediation tracking, compensating controls, and executive reporting. Support governance forums, operating cadence, KPIs, and leadership briefings to monitor program performance and risk posture. Manage vendor accountability for asset data quality, patching, firmware updates, incident response, and resolution of cross-vendor gaps. Ensure program alignment with relevant cybersecurity, healthcare regulatory, audit, and accreditation expectations. Standardize processes for device onboarding, decommissioning, change management, and medical device incident response. Education Minimum of 3 years of relevant experience in IT program/project management with a bachelor's degree (Required) Minimum of 5 years of relevant experience in IT program/project management without a bachelor's degree (Required) Certification/Licensure Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM (Preferred) Experience Required Bachelor's degree in Cybersecurity, Information Technology, Healthcare Administration, or a related field. 5+ years of experience in cybersecurity program management, healthcare IT, clinical engineering, or a related leadership role. Experience leading enterprise-wide or multi-site programs in complex operational environments. Strong knowledge of medical device ecosystems, clinical workflows, vulnerability management, and risk frameworks. Working knowledge of HIPAA Security Rule, FDA medical device cybersecurity guidance, and healthcare audit or accreditation expectations. Preferred Experience in a large integrated delivery network or multi-hospital health system. Familiarity with IoMT security platforms such as Cynerio or Medigate. Knowledge of CMMS/CMDB integration, asset data governance, network segmentation, zero trust, and VLANs. Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM. Work Environment Primarily onsite role supporting multiple Sentara Health facilities. Enterprise-level coordination across hospitals, ambulatory sites, imaging centers, and related clinical locations. Occasional after-hours engagement may be required for critical issues or major changes. Why Join Sentara? This is an opportunity to lead a high-impact cybersecurity program that directly supports patient safety, clinical operations, and enterprise risk reduction across a complex healthcare environment. Talroo-IT , PMP, PgMP, CISSP, HCISPP, or CISM, IoMT, Cynerio, Medigate, cybersecurity, program management, enterprise medical device, healthcare IT, clinical engineering We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Business Systems Analyst! This position is fully remote. Overview Position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Description Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Education Bachelor's degree preferably in a field such as Computer Science , Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology ( Required ) or Candidates without a bachelor's degree with 6 or mo re years of relevant experience may be considered. Experience: 4 years of relevant experience (Required) Advanced SQL experience (Required) Experience with EDI-834 files (Required) Experience working with QNXT and/or Facets is nice to have Member enrollment experience is a plus. Experience with Clarity - ID card-related configuration and member eligibility processes is a plus Experience with Medicaid, commercial health plans, and marketplace coverage is a plus. Proficiency in SQL, HTML, and CSS (Preferred) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,876 - $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager will serve as a Revenue Cycle Systems coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments. The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within Clinical & Revenue Cycle systems. Key Responsibilities Intake & Initiative Readiness Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies) Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs IT Ownership Coordination Analyze initiative scope and determine appropriate IT ownership alignment Coordinate and facilitate assignment of IT Milestone Owners Support reassignment and escalation processes Ensure ownership aligns with actual work effort and technical domain Resource Coordination & Risk Management Coordinate resource needs across inter-related initiatives Support scope definition and risk assessment for technical programs Identify cross-project risks and interdependencies and drive mitigation planning Cross-Functional Leadership & Influence Build strong relationships across IT, operations, and business leadership Resolve conflicts and address project challenges across teams Influence stakeholders outside direct reporting lines Serve as a liaison across application, integration, analytics, and infrastructure teams Small Project / Initiative Coordination Provide coordination support for initiatives without assigned enterprise project managers Track IT milestones and support execution alignment Facilitate communication and issue resolution across stakeholders Education Bachelor's in Computer science or relevant field preferred 5+ years of experience accepted in Lieu of Bachelor's degree Certification/Licensure Certification and experience in relevant Epic application(s) Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito preferred PMP preferred or obtained within 18 months Experience Experience within healthcare IT environments Familiarity with ServiceNow and Wave or similar tools Ability to influence without direct authority Strong stakeholder management and relationship-building skills Ability to manage multiple concurrent initiatives Strong organizational and prioritization skills Ability to interpret complex or incomplete information Strong problem-solving and decision-making capability Excellent written and verbal communication Ability to translate technical concepts to diverse audiences Strong attention to detail Linkedln, Talroo- IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Manager - Cyber Communications & Security Awareness This position is fully remote. Occasional travel is required one to two times a year. Overview Role Summary The Manager - Cyber Communications & Security Awareness will serve as an integral team member helping drive cyber communications and education across the cyber portfolio in a manner that meets Sentara Health requirements. You will have responsibility for helping secure our workforce and driving a stronger security culture. Reporting directly to the Director - Cyber Execution & Operations, you will partner with Cyber Security leaders and team members to help them plan, craft, and distribute their cyber security communications. You will also have responsibility for maturing our existing security awareness and education program into a top-of-class program. This role involves exposure to all areas of our Cyber Security organization as well as regular interaction with various colleagues across Cyber, IT, and the business. People leadership experience required as you will have analysts reporting directly to you. Responsibilities As a proven executor who enjoys developing new and innovative ways to approach human risk, behavior change, and communication, you will ensure ongoing operationalization and maturation of both our cyber communications support and security awareness and education programs. You thrive on developing and implementing consistent messaging that is appropriately branded, helping others become better communicators, and developing tools and templates to help team members stay organized and on track. Focusing on people and mitigating human risk is interwoven in all that you do. You are comfortable and experienced in using action and persuasion to drive collaboration, accountability, and on-time delivery. Cyber Communication Support As direct manager of the team responsible for helping Cyber Security colleagues plan and create communications, you will ensure you and/or your team will: Support the Cyber Security team with all necessary communications including but not limited to project communications, tool or process rollouts/updates, emergency cyber alerts, etc. Develop and manage targeted and comprehensive communications plans: Guide identification of messaging needed, applicable stakeholders & audiences, and appropriate distribution channels. Drive creation of publication plan and timing. Ensure proper editing and proofing is conducted resulting in consistently professional, easy-to-understand communications that adhere to style guide and branding requirements. Track and adapt plans ensuring successful execution. Act as Cyber point person for all emergency communications and ensure a process is documented and kept up to date with RACI for on and off hour needs including clearly defined escalation paths. Act as primary point of contact between Cyber and Corporate Communications teams. Oversee and mature our Cyber SharePoint Online site to become best in class while ensuring proper administration and upkeep. Ensure all cyber communications support processes and how-tos are documented and kept up to date. Cyber Security Awareness & Education As direct manager of the team responsible for developing and executing the Cyber Security Awareness & Education program, you will ensure you and/or your team will: Mature the existing program. Build a yearly plan and have the team successfully execute against it. Continuously work with our Cyber team to identify our top risks and the behaviors needed to change to mitigate those risks. Then, execute applicable awareness and education actions to drive necessary change. Work with appropriate Cyber team members to identify different roles that require additional or specialized skills-based training to ensure colleagues are equipped to do their jobs safely and securely and ensure your team actions to support. Continue to mature high-visibility phishing program and associated metrics. Engage our workforce to enable them to exhibit behaviors and skills to make the most of our technology safely and securely. Promote how people benefit from security as a foundational program principle. Structure the program to be sustainable over the long-term, resulting in a positive security culture in alignment with our organization-wide cultural attributes. Work to support a future state where people believe in, value, and prioritize cyber security. Overarching Team and Program Management Define and align analyst roles to efficiently and effectively support both spaces as they mature. Ensure cross-training where appropriate. Actively build strong relationships across different business departments and stakeholders to ensure ongoing program understanding, support, and engagement. Ensure programs evolve with changing company and security needs. Create a means of tracking and reporting on program deliverables to easily provide and communicate status, wins, and lessons learned. Build a metrics framework that will effectively measure and communicate impact of each program and report on up through executive leadership on an established cadence. Ensure programs meet all industry security training regulations, standards, and compliance requirements. Requirements Experienced, proactive, self-driven executor with the ability to work independently. Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve them, and appropriately communicates. Experienced with effectively applying strategic thinking and visioning resulting in successful outcomes. Organized and detail-oriented. Able to work well under deadlines in a changing environment. Excellent interpersonal, written, and verbal communication skills. Ability to express complex technical concepts in business terms. Experienced working effectively in ambiguous situations and effectively determining the best path forward. Able to translate data into meaningful insights and written summaries. Excels at prioritization, presentation, and facilitation. Models related best practices. Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. Ability to support business needs outside of standard business hours when needed. Ex. Emergency communications. Experience administering and managing Microsoft SharePoint Online sites. Strong Microsoft Word, PowerPoint, and Excel skills. Cyber security work experience. Desired Characteristics Experience influencing cross-functional teams and initiatives. Expects resistance to change and enjoys the challenge of mitigating it in positive ways. Growth mindset. Change-oriented in both actions and words. Experience successfully executing multiple simultaneous initiatives - both planned and ad hoc. Proponent of people change management with experience incorporating it into your work. Agile work experience. Product methodology work experience. Experience working in a highly regulated environment. Healthcare experience. Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.). Education 8+ years of relevant experience with a degree (Required) OR 10+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $139,672.00 - $208,790.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave . click apply for full job details

The IT Manager will plan, direct, and oversee the company's enterprise information technology strategy, governance, and systems architecture across all business locations. The role is responsible for aligning technology investments with business growth, ensuring secure and scalable enterprise systems, and leading organization wide technology planning, integration, and vendor management. The position focuses on strategic oversight, cross department coordination, and management of technology resources supporting multi location warehouse operations, customer management, manufacturing coordination, analytics, and long term expansion.

Applications Engineer (Entry-Level to Mid-Level) Department: Engineering Reports to: Senior Engineer & Systems Manager Location: Onsite, Superior, Colorado Salary Range: $70,000 - 110,000 - Salary will depend on years of experience Note: This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. POSITION SUMMARY As an Applications Engineer, you'll collaborate with sales and engineering teams, design and test tooling using CAD and simulation, and support integration into robotic production lines. Work on global projects while using AI and digital tools to improve designs and project delivery. KEY RESPONSIBILITIES Collaborate with the sales and automation engineering teams to understand customer requirements and identify optimal magnetic tool solutions. Design and locate magnetic tools and custom accessories using 3D CAD (SolidWorks preferred) for automation applications. Utilize automation system knowledge (robotics, PLC, HMI, sensors) to support integration into customer production lines. Use AI and digital tools (e.g., CoPilot, SharePoint workflows, simulation analysis) to enhance design processes and project efficiency. Set up and evaluate FEA simulations (ANSYS preferred) for magnet performance in customer environments. Create and maintain Bill of Materials (BOMs) in ERP systems (NetSuite). Generate 2D fabrication drawings and dimensional overlays. Document technical work and generate milestone reports throughout the project lifecycle. Interface with international teams and support global projects as needed. MINIMUM QUALIFICATIONS Bachelor's degree in mechanical engineering, mechatronics, manufacturing engineering, or a related discipline, or an equivalent combination of relevant education and technical experience. Entry level: 0-2 years of relevant experience. Internships, co-ops, laboratory work, and substantial engineering projects are welcome. Mid-level: Minimum of three years of relevant applications, mechanical, manufacturing, automation, or customer-facing engineering experience. Experience with robotics, tooling, industrial sensors, PLCs, and control systems. Advanced skills in SolidWorks (or similar 3D CAD platforms). Strong understanding of mechanical design principles, GD&T, and FEA. Experience working in or with international teams or customers (preferred). Proven ability to manage documentation, record-keeping, and cross-functional communication. Hands-on problem-solving skills and the ability to organize tests, analyze results, and document conclusions. Clear written and verbal communication, a customer-focused approach, and effective collaboration across technical and commercial teams. COMPANY OVERVIEW Magswitch is a global leader in magnetic lifting solutions. We design and manufacture advanced magnet technologies that help industrial and automation customers improve material handling safety and efficiency. Our products are widely used in automotive assembly and other automation heavy industries with manufacturing operations worldwide. Compensation and Benefits We offer a highly competitive compensation package designed to support your health, well-being, and financial security. Our comprehensive benefits include: Medical, dental, and vision insurance Retirement plan with 401(k) matching Paid time off Paid leave programs Health Savings Account (HSA) Flexible Spending Account (FSA) Basic and Voluntary Life insurance Short- and Long-term disability insurance Employee Assistance Program (EAP) Employee referral program Tuition reimbursement In accordance with Colorado law, the salary range disclosed for this role represents a good-faith estimate of the base compensation. Actual compensation will be based on factors such as experience, skills, and qualifications. Magswitch is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic. We comply with all applicable federal, state, and local nondiscrimination laws in every location where we operate. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, and termination.

Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Schedule & Location : Employment Type: Full-time, exempt (salaried), Remote within the US with periodic travel to headquarters in Rhode Island required. Relocation assistance is not offered for this position Job Summary The Lead Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support for global technology experiences. This person will provide guidance and direction to other teams, help gather and report out key metrics and may manage projects of significant scope and complexity. In addition, this role will be responsible for developing change management and communication materials to drive education and adoption globally. As a Lead Business Analyst at FM you will Participates in system requirements definition, testing, training, implementation, and support of enterprise-wide technology products and services. Lead and solicit business requirements through interviews, workshops, and/or existing system documentation or procedures. Uses industry standard analysis techniques to uncover business requirements, such as data flow modeling, use-case analysis, and workflow analysis. Makes recommendations and influence outcome regarding necessary changes on deliverables expected from other groups. Develops and leads a change management plan leveraging Prosci certified change management methods and executes tasks in that plan to help communicate clearly and effectively. Assumes the project manager's responsibility for projects where the scope is significant and complex. These projects could be new initiatives or modifications to an existing application. Qualifications: 6+ years of general business analysis experience, with 2+ years' experience in project management. Related work experience with an understanding of marketing technology improvements and Prosci change management practices. Experience with UX design and research design a plus! Technical Knowledge Expert knowledge of techniques and tools utilized in experience design, data analysis, and business process flow diagramming. Experience gathering requirements, functional design, and working with business processes. Proven experience with managing projects of significant scope and complexity with project teams consisting of 5+individuals. Knowledge of FM's current/planned technology environment and the appropriate tools and techniques to solve business problems. Knowledge and experience with technology in a large corporate environment. Knowledge of IT governance and regulatory needs and their impact on business operations. Proven experience drafting marketing and communication materials Soft Skills Proven ability to multi-task and establish priorities. Motivated to stay abreast of industry techniques and tools in business analysis. Demonstrable experience presenting information to and soliciting feedback from small and medium-sized groups. Excellent interpersonal, oral/written communication and organizational skills Analytical and problem-solving skills. Able to gather appropriate data and need to diagnose the cause of a problem or to develop a solution. Self-motivation to know the latest in the usage of technologies, business analysis tools and techniques Ability to translate technical concepts as appropriate to the level of the audience Demonstrable ability to multi-task and establish priorities for your own work to meet timelines. Ability to work self-directed and as part of a team on projects of varying size; work well on multi-functional project teams and shows commitment to tasks, project and team. Proven ability to provide direction to others and influence decisions made. Demonstrable ability to negotiate with business and other IS groups to facilitate win/win scenarios. Education 4 Year College Degree/bachelor's preferred, would consider equivalent hands on work experience. An advanced degree in business or technology is a plus! The hiring range for this position is $106,000- $152,000. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

Job Description Job Description Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation. This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience. This is an in-office role with client site visits as needed. Key Responsibilities Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform. Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features. Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation. Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing. Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices. Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters. Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity. Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls. Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support. Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution. Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries. Provide end-user training on phone system features, voicemail, call handling, and common user functions. Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items. Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction. Participate in occasional after-hours or weekend cutovers when required by client project schedules. Skills, Knowledge & Expertise 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints. Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues. Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work. Familiarity with paging systems, fax lines, analog devices, and ATA adapters. Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting. Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily. Excellent written and verbal communication skills. Professional appearance and strong client-facing communication skills. Ability to work independently in the field while also collaborating with project managers, engineers, and other team members. Strong troubleshooting skills, attention to detail, and ownership of assigned tasks. Preferred / Nice to Have Experience: 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support. Experience with NetSapiens or another cloud-based voice platform. Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features. Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms. Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination. Experience with Yealink, Poly, and other cloud-compatible VoIP phones. Experience working in ConnectWise or another PSA/project management platform. Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications. Experience working in a Managed Services Provider or fast-paced project-driven environment. Job Benefits • Medical • Dental • Vision • Life Insurance • Disability • 401(k) with Company Match • Gym Membership Reimbursement

Job Description Job Description Job Title: Sr. Quality Automation Engineer Location: Cleveland, OH Responsibilities Design and develop high-quality automated UI and API tests for web applications. Create industry-standard test automation solutions and scripts. Perform in-sprint manual and automation testing within an agile setting. Develop and manage comprehensive software test plans and traceability matrices. Write high-quality regression test plans for applications under validation. Provide manual and automation testing estimates during discovery and sprint planning phases. Investigate automated & manual test failures to ensure application correctness and update test scripts as needed. Replicate production defects in lower environments and log defects for resolution. Provide issue walkthroughs to developers and software engineers. Collaborate with DevOps teams to set up quality gates and execute automated tests in the delivery pipeline. Automate repetitive validation tasks using browser-based and API-based test automation tools. Report testing results and metrics to QA leads, managers, and project stakeholders. Partner with product teams to define acceptance criteria and develop BDD tests. Perform all activities involved in the software testing lifecycle. Requirements Over 6+ years of experience working as a quality engineer in an Agile team. 6+ years of test automation experience using Selenium and Cucumber. Experience in Karate and Playwright. Experience managing code repositories and version control using Azure DevOps, GIT, or SVN. Proficiency in developing API tests with Karate framework. Experience creating tests with Cucumber and BDD frameworks. 4+ years of developing, maintaining, and executing automated regression tests for web and backend applications. 3+ years of writing SQL scripts and performing Data Testing. Good understanding of Agile project management and DevOps tools. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh

Job Description Job Description Description Accutemp Engineering, Inc. Stoneham, MA Hybrid Field & Office $60-$75/hour, with potential for higher compensation based on experience, certifications, and licensing Build and Program the Systems That Make Buildings Perform Accutemp Engineering is seeking an experienced HVAC Controls Programmer to join our growing Building Automation and Controls team. This is a hands-on technical role for someone who understands both the programming side of building automation and how HVAC equipment actually operates in the field. You'll be responsible for programming, integrating, commissioning, troubleshooting, and optimizing Building Automation Systems across a variety of commercial HVAC applications. The ideal candidate will have strong experience with Tridium Niagara 4 (N4), Johnson Controls CCT programming software, and Johnson Controls FX platforms. Current Niagara certification is highly valued, and candidates who bring both controls-programming expertise and a strong electrical or mechanical background will stand out. This position offers a blend of office-based programming and field commissioning, giving you the opportunity to take projects from initial controls development through startup, testing, optimization, and final turnover. If you enjoy solving complex problems, working independently, and seeing the systems you program come to life in the field, this is an opportunity to make a direct impact at Accutemp. What You'll Do BAS Programming & Controls Development Program, configure, and modify Building Automation Systems for commercial HVAC applications. Develop and support Tridium Niagara 4 / N4 applications, including JACE and Supervisor stations. Program and configure Johnson Controls FX controllers and related BAS equipment. Develop and modify control logic using Johnson Controls CCT programming software. Build and configure: Control sequences Point databases Graphics Alarms Trends and histories Schedules Operator interfaces Equipment and system-level logic Translate written sequences of operation into functional BAS programming. Develop reusable programming standards and templates that improve consistency and commissioning efficiency. Maintain accurate controller programs, station databases, programming backups, graphics, and project files. System Integration Configure and troubleshoot BAS communication networks and third-party integrations. Integrate HVAC equipment and control devices using protocols including: BACnet/IP BACnet MS/TP Modbus Other common BAS communication protocols Perform point discovery, mapping, addressing, and database configuration. Troubleshoot communication failures, network conflicts, device addressing, and integration issues. Coordinate with equipment manufacturers, vendors, controls technicians, and other trades when integrating third-party devices. Startup, Commissioning & Troubleshooting Perform system startup and commissioning for new and existing BAS installations. Conduct point-to-point verification and functional performance testing. Verify sensors, actuators, controllers, equipment safeties, and sequences of operation. Diagnose and resolve programming, controller, network, field-device, and system-integration issues. Tune control loops and sequences to improve HVAC system stability, comfort, and energy performance. Review system trends and operating data to identify performance issues and optimization opportunities. Support project closeout, customer training, and final system turnover. HVAC Systems & Technical Coordination Program and commission controls for equipment such as: Air Handling Units Rooftop Units VAV systems Boilers Chillers Pumps Cooling towers Exhaust systems Hydronic systems Central plants Other commercial HVAC equipment Review mechanical plans, electrical schematics, control drawings, specifications, and sequences of operation. Work closely with Accutemp project managers, engineers, controls technicians, electricians, mechanical teams, and customers. Participate in project meetings and coordinate controls work with overall construction schedules. Identify design, programming, or installation issues early and communicate recommended solutions. What We're Looking For Required Qualifications Demonstrated experience programming Building Automation Systems (BAS) / Direct Digital Controls (DDC). Strong hands-on experience with Tridium Niagara 4 (N4). Experience programming or commissioning Johnson Controls FX systems. Experience with Johnson Controls CCT programming software strongly preferred. Ability to develop and modify HVAC control sequences from written sequences of operation. Strong understanding of commercial HVAC equipment and system operation. Working knowledge of BACnet/IP, BACnet MS/TP, Modbus, and BAS networking. Ability to read and interpret: Mechanical drawings Electrical schematics Wiring diagrams Control drawings Sequences of operation Strong troubleshooting and analytical skills. Ability to independently work through startup, commissioning, and programming issues. Strong written and verbal communication skills. Ability to manage multiple projects and priorities. Valid driver's license and ability to travel to project sites throughout the region. Preferred Qualifications Current Tridium Niagara 4 / N4 Certification Experience programming Niagara JACE and Supervisor applications Advanced experience with Johnson Controls FX Strong experience with CCI / Control Concepts Experience creating reusable BAS programming standards, templates, graphics, alarm strategies, and trend standards Experience integrating third-party HVAC systems and equipment Experience with energy optimization and system-performance analysis Experience supporting controls projects from engineering through commissioning and customer turnover Strong electrical troubleshooting background Massachusetts Electrical License - Major Plus If you are a licensed Massachusetts electrician, we would be especially interested in speaking with you. A controls programmer who combines BAS programming expertise with electrical field knowledge and licensing would bring exceptional value to this position. What Success Looks Like A successful HVAC Controls Programmer at Accutemp will: Produce reliable, well-organized control programming. Complete startup and commissioning efficiently. Understand how HVAC systems should operate-not just how the controls are programmed. Diagnose programming and field issues quickly. Maintain clean, accurate program backups and project documentation. Communicate effectively with technicians, engineers, project managers, and customers. Identify problems before they affect project schedule or system performance. Deliver BAS systems that operate efficiently, reliably, and according to the intended sequence of operation. Help develop programming standards that can be reused across future projects. Work Environment This is a hybrid field and office position. The role will include: Office-based controls programming and engineering support Remote system troubleshooting when appropriate Field startup and commissioning Customer and project-site visits Collaboration with Accutemp's project and field teams The amount of field versus office work will vary depending on project schedules and commissioning needs. Benefits Compensation $60-$75 per hour Accutemp may consider higher compensation for candidates with exceptional controls experience, advanced Niagara expertise, highly relevant certifications, or a Massachusetts electrical license. Vehicle & Travel Support Depending on experience and position structure, Accutemp will provide either: Company vehicle, or Vehicle allowance The position also includes a company gas card for business travel. Competitive pay 401(k) with 6% match after 1 year Company-provided comprehensive health insurance, including EAP programs Comprehensive Dental insurance Paid Life AD&D insurance Paid sick time Paid time off 10 paid holidays Tuition reimbursement program Paid training Employee referral program Professional development assistance Company-provided uniforms Company-sponsored events Why Join Accutemp Engineering? This role offers the opportunity to work on technically challenging commercial HVAC systems while having real ownership of the controls programming and commissioning process. You'll work with experienced mechanical, electrical . click apply for full job details

Job Description Job Description Description: Title: Starlink Installer - Casual (Alaska) Department: Tidal Network Location: Open to remote applicants located in Alaska/Travel Required. Exemption Status: Non-Exempt Pay Grade(s): 10-12 ($33.62 - $40.67 + DOE) Reports To: Telecom Tower Construction Manager Purpose: The On-Call Telecommunications Installer assists with the installation and support of broadband and telecommunications services for Tidal Network. Assignments may include installing Starlink systems, setting up customer equipment, performing service calls, and supporting broadband projects in communities throughout Alaska. This is an on-call, project-based position, and new team members will receive hands-on, on-the-job training by working alongside experienced Tidal Network Field Technicians. Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation: Perform residential and commercial installation of Starlink satellite internet systems and other broadband equipment. Install, configure, and troubleshoot routers, Wi-Fi equipment, customer premise equipment (CPE), and home networks. Conduct site assessments and determine appropriate equipment placement. Mount, align, and secure equipment using roof, wall, pole, or other approved mounting methods. Install, route, weatherproof, and secure network cabling; drill and seal wall penetrations when necessary. Respond to customer service requests, equipment replacements, maintenance calls, and technical support inquiries. Educate customers on equipment operation, Wi-Fi best practices, and basic troubleshooting. Complete installation documentation, service records, inventory tracking, and project reporting. Follow all Tidal Network safety standards, installation procedures, and quality control requirements. Travel throughout Alaska, including remote communities, to complete installations and support broadband deployment projects. Other duties as assigned. Requirements: Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively: Ability to work safely on ladders, roofs, and in varied outdoor/weather conditions, including lifting up to 50 lbs. Proficiency with computers, mobile devices, Microsoft Office, and general technology systems. Working knowledge of internet and Wi-Fi networks; ability to diagnose and resolve basic technical issues. Ability to read, interpret, and apply information from technical manuals and documentation. Strong verbal and written communication skills with the ability to work effectively with customers, coworkers, and management. Ability to travel occasionally for customer support and training. Self-motivated with the ability to work independently and adapt to changing priorities. Strong organizational, interpersonal, and documentation skills. Ability to provide training and present information to individuals and groups. Knowledge of Tlingit, Haida, and Tsimshian cultures, or willingness to learn. Minimum Qualifications (education, experience, skills): High school diploma or GED 1 to 3 years experience in experience in telecommunications, satellite installation, low-voltage systems, IT support, construction, or a related field; OR an equivalent combination of education, training, and experience. Previous experience using hand and power tools. Must be 21 years of age with a Valid driver's license Preferred Qualifications (education, experience, skills): Experience installing Starlink or similar systems Experience with wireless broadband or fixed wireless equipment. Commercial Driver's License Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation: Ability to perform physically demanding work, including lifting up to 50 lbs; climbing ladders and working at heights; standing, bending, and kneeling for extended periods; working outdoors in varying weather conditions; and using tools and equipment safely with adequate vision, coordination, and manual dexterity. Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Some travel may be required on small aircraft or ferry. Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.

Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.

Job Description Job Description We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management - Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting - Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills - Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS)

Job Description Job Description Benefits: Medical, Dental, & Vision Benefits Opportunity for advancement Training & development Wellness resources 401(k) matching Do YOU want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Come and join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best-in-classresults. Are you looking to leverage your expertise to grow in a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a new REVIEW TEAM MANAGER! FLEXIBLE POSITION - REMOTE OR HYBRID ROLE REPORTS TO: Director of Estimate Reviews SALARY RANGE: $65,000 - $75,000 annually Position Summary This Review Team Manager will serve as a member of the Claims Force team (formerly known as Quality Assurance). The primary responsibility of the Review Team Manager is to lead a team of staff estimate reviewers in performance management, SMART goal creation, and team meetings with collaboration between other departments within the franchisor, designed to strategically place Paul Davis at the top of each carrier's score card. Work standards for the Manager and the team are focused on accuracy, speed, customer service, and similar supporting metrics. The Review Team Manager will support the team with claim management escalations, performance accountability, and general oversight. Essential Duties/Responsibilities Recruits, onboards, and trains new Claims Force team members Completes monthly meetings with team members for performance coaching and management Completes monthly Goal Setting & Review (GS&R) Meetings with team members focusing on continuous improvement Supports team members' growth with creation of SMART Goals and development paths Facilitates and conducts team calibration meetings Supports assignment-level success through control points that include but are not limited to: Scorecard support, pre-estimate upload SLAs, estimate reviews, centralized remote estimate creation, and post-QA Approval managed repair Provides direct support for any function within the team during claim spikes to help with coordination of claims, catastrophe events, team member absences or shortages, and as requested based on organizational demands Communicates effectively with direct reports, supervisor, franchisees, and insurance carrier partners, and all stakeholders within the organization Communicates effectively with direct reports, supervisor, franchisees, insurance carrier partners, and all stakeholders within the organization Communication expectations include inbound and outbound phone calls, Validate, CMS, claim management system notes, email, MS Teams, and other potential software/communication applications Coach franchises on opportunities to improve their estimating and documentation performance Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines; and support technical claim inquiries across the estimating/claim management platforms Identify and communicate trends to Directors, Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders Provides trend analysis of internal performance to supervisor and participates in problem-solving sessions to address gaps Provides support to the Director of Claims Force and other leaders in the onboarding process of new team members and those in new positions, acting as a key support role in organizational and departmental success Creates opportunities for team building through engaging meetings and events, strengthening the cohesiveness of the team and creating the opportunity for a high level of support to the network Approves timecards for direct reports Approves expense reports for direct reports Other projects or duties as assigned Competency - Knowledge, Skills and Abilities: Proficient use of a laptop and operating accessories Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel) Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage Ability to lead and manage a team to move through reviews of varying job types, estimate severity, and complexity Assertive, professional communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written Ability to assertively embrace the continuous improvement model and provide feedback necessary to move the business forward Proficient use of technology applications, including the creation of new documents Ability to independently problem solve, resolve conflict, and manage priorities Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job-type estimates in an accurate and timely manner Ability to complete multiple reviews or estimates within a given time frame Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software Knowledge of estimating principles for the insurance industry Ability to learn and operate our primary operating systems Ability to successfully pass required industry and company certifications on first attempt Ability to answer and communicate with PDRI, Independent franchises, and PDP offices via phone and email Ability to work in our main operating systems Ability to work independently Ability to pass and maintain a satisfactory background check Ability to maintain a high level of confidentiality Required Education and Experience High School Diploma or GED Bachelor's Degree or equivalent experience in insurance claims or related field 1 plus years' experience with estimation principles for the insurance industry 2 plus years' experience with contracting and/or field work for a given trade 3 plus years' experience with personnel management or coaching Preferred Education and Experience Experience serving in a customer service role. 5 plus years' experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 5 plus years' personnel management or coaching experience Physical Requirement The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to stay in a stationary position up to 100% of the time The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer. Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone Occasionally will lift up to 10lbs Ability to safely operate a company vehicle Work Environment The employee will be working indoors. The employee will be exposed to air conditioning and heat. The employee will be exposed to normal noises throughout the office. Travel This position may require up to 20% travel. This position may require travel to franchise locations, training, client/partner meetings, and team meetings. Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunityemployer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Flexible work from home options available.

Job Description Job Description Telecommunications Installer Level III/IV Position Overview: The Telecommunications Installer Level III/IV is responsible for the overall development and implementation of various installation and maintenance services. The person in this position will provide these services in the field at customer sites as well as in the HM Cragg corporate facility. Reporting Relationship : The Telecommunications Installer Level III/IV reports to the Director of Service Responsibilities/Accountabilities Performs additions, removals, and modifications to working equipment and circuits Performs the following work activities without supervision or direction: Addition or removal of common systems equipment and hardware Addition or removal of wiring connections on non-working equipment Lead verification and continuity testing Analysis of job specifications, drawings, and documentation Be able to provide work assignments to Skill Level 1 and 2 Installers Be proficient in preparing General, Detailed, and Combined Method of Procedure's (MOP's) Be proficient in preparing a Job Information Memorandum (JIM) Resolve job specification and/or drawing problems without assistance Mark and correct office record drawings Be able to perform in-process and final quality inspections Circuit modifications Software additions or upgrades Power transition work Addition or removal of batteries Addition or removal of circuits on working power distribution sources Equipment testing and turn-up Has capability of being job site manager Adheres to the installation methods and standards per Telcordia GR-1275-CORE and/or customers' installation standards Demonstrates proper operation of basic tools and test equipment Supplies and organizes trucks with all equipment necessary to perform job functions at various sites. Proactively stays up to date on safety training, compliance and knowledge of HAZ MAT and DOT requirements Continually trains and develops to advance to the next levels of Installation and Field Technician Conforms to all safety standards Perform other assignments as assigned Requirements : Skills/Knowledge Must have a minimum of 6 years of experience or equivalent experience as determined by HMC management Ability to take direction, communication and supervision from Service Manager and assigned Project Manager Excellent communication and customer service skills Excellent attendance record Personal Attributes Must demonstrate honesty and integrity in work and relationships Demonstrates servant-based principles with internal and external customers Demonstrates innovation/creativity in work Must possess a strong work ethic and takes ownership of both company and client goals/objectives Focused on understanding, meeting and exceeding customer expectations Focused on collaboration and teamwork for the mutual success of the company and its employees Posting Qualifications: High school diploma or equivalent Minimum of 6 years of industry experience Minimum 2-year Electrical degree or equivalent experience preferred Ability to work at various heights Ability to lift 150 pounds repetitively Ability to obtain Class C Commercial Drivers License with Hazardous Material Endorsement within 90 days of hire Must pass a physical exam, background check and drug test within 90 days of hire Travel expectations: Required travel to customer sites out of town for overnight and/or extended periods of time At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As an employee-owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.

Job Description Job Description Future Tech Enterprise, a leader in IT fulfillment and lifecycle solutions, is seeking a ServiceNow Queue Manager to oversee and manage ServiceNow ticket workflows related to computer fulfillment, returns, and asset lifecycle tracking for key enterprise clients. This role bridges the gap between customer ServiceNow environments and Future Tech's internal ERP system, ensuring operational excellence, data integrity, and SLA compliance across every phase of the fulfillment lifecycle. Please Note This is NOT a developer role The ServiceNow Queue Manager will work closely with Program Managers, Inside Sales, Depot Operations, and Customer Stakeholders to provide accurate, timely, and customer-aligned execution across all ServiceNow-related tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about process improvement and system integration. This is a Fort Lauderdale based on-site position. ( Remote candidates outside of the Fort Lauderdale area may be considered .) The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities ServiceNow Ticket Management Monitor and manage all incoming and active ServiceNow tickets related to computer procurement, deployment, returns, and asset support. Serve as the first-line operations interface between customers' ServiceNow environments and Future Tech internal systems. Coordinate ticket fulfillment timelines to meet or exceed defined SLAs and customer expectations. Escalate workflow blockers or inconsistencies to appropriate stakeholders, including the customer's ITSM owner, internal IT support, and the Program Manager. Proactively resolve or route misclassified or incomplete tickets for correction to ensure continuity of service. Collaborate with the Program Manager to review SLA compliance reports, backlog risks, and performance KPIs on a regular cadence. Returns Queue Oversight Oversee the ServiceNow Returns Queue and asset record management tasks. Validate returned equipment against asset tags, serial numbers, and customer-owned configurations to ensure integrity. Cross-reference returned asset data with Future Tech's ERP system and the customer's CMDB (Configuration Management Database). Validate ownership status and warranty coverage before final disposition. Implement quality assurance controls to mitigate inaccuracies arising from limitations or ServiceNow field constraints. Inventory Control and Lifecycle Tracking Track device movements throughout the entire lifecycle-from procurement to fulfillment, returns, redeployment, and disposition. Leverage reporting capabilities for visibility across inventory locations, statuses, and shipment flows. Ensure in-transit and depot inventory is reflected accurately in internal systems and customer dashboards. Continuous Improvement & Process Feedback Provide ongoing feedback to Future Tech and customer teams on ServiceNow system optimization opportunities. Document and recommend changes to reduce manual interventions, accelerate ticket handling, and align workflows between platforms. Stay informed of all changes to customer ServiceNow workflows, field configurations, and automation scripts that may impact fulfillment procedures. Train team members and document SOPs (standard operating procedures) for ServiceNow queue responsibilities. Qualifications Required: 3+ years of hands-on experience with ServiceNow (ITSM, Asset Management, or Fulfillment modules). Familiarity with ERP systems and asset tracking/inventory platforms. Strong understanding of IT fulfillment, device lifecycle processes, and asset returns management. Proven ability to work cross-functionally with program management, IT, sales, and warehouse teams. Experience with SLA monitoring, reporting, and issue escalation protocols. Exceptional attention to detail and process accuracy. Intermediate Excel skills for custom reporting and dashboard creation. Strong communication skills, including stakeholder updates and documentation creation. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR ZBQMDlhc6o

Job Description Job Description This is a remote position. Position Overview We are seeking an experienced ServiceNow Automated Test Engineer to support the VA ESOM ServiceNow Operations and Maintenance program. This role owns automated test coverage using ServiceNow Automated Test Framework (ATF) to validate releases, upgrades, new features, and configuration changes before production. The ideal candidate brings strong hands-on ServiceNow and ATF expertise and can independently design, execute, troubleshoot, and improve automated regression testing while collaborating with developers, business analysts, and release management teams in an Agile sprint and release environment. Key Responsibilities Design, build, maintain, and execute automated test suites and reusable test steps using ServiceNow Automated Test Framework (ATF). Develop ATF coverage for new features, configuration changes, enhancements, and platform upgrades. Execute automated regression testing before production releases and semi-annual ServiceNow platform upgrades. Integrate ATF testing into release management, CI/CD, and DevOps workflows. Analyze automated test failures, troubleshoot issues, and work with developers to identify root causes and corrective actions. Maintain test data, test environments, configuration baselines, and other dependencies required for reliable automated testing. Translate user stories, business requirements, and acceptance criteria into automated ATF test scenarios. Collaborate with developers, business analysts, release managers, and other stakeholders throughout the sprint lifecycle. Track and report automated test coverage, pass/fail trends, defects, and release-readiness metrics. Perform supplemental manual testing when automation is not technically feasible or cost-effective. Requirements Required Qualifications Bachelor's degree. 8+ years of ServiceNow testing, software quality assurance, or related experience. Significant hands-on experience designing, building, maintaining, and executing ServiceNow ATF test suites. Ability to independently own automated ServiceNow testing with minimal supervision. Experience creating logical and functional automated test scripts across multiple ServiceNow modules and use cases. Strong understanding of testing methodologies, automation strategies, risks, and appropriate testing approaches across different functional environments. Working knowledge of ServiceNow platform architecture and core modules such as ITSM, ITOM, CSM, or similar modules. Experience troubleshooting failed automated tests and isolating application, configuration, environment, or test-script issues. Experience using defect tracking and test management tools. Strong analytical, troubleshooting, documentation, and communication skills. U.S. Citizenship required. Ability to obtain and maintain a Public Trust clearance. Preferred Qualifications ServiceNow CSA preferred, with experience in Test Management 2.0, JavaScript, REST/SOAP APIs, ATF, CI/CD, and DevOps testing workflows. Experience testing ServiceNow in federal environments, preferably supporting the Department of Veterans Affairs or other large-scale federal programs. Benefits Core Benefits: Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off. Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage. Payroll: Paid Bi-Monthly. 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment Individual or company-wide performance and recognition awards (Quarterly) Health Benefits: UNITED HEALTHCARE PPO, extensive national coverage. INCLUDES: Medical/Dental/Vision/HSA. Eligible on the first of the month, immediately after the start date. Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment. Quality of Life Benefits: Training & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking expenses. Receipts must be submitted by the close of business on the 25th of each month. Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month. Special Benefits: Performance bonus - Project-based Yearly bonus - Company based

Job Description Job Description The ServiceNow Architect will lead the design and implementation of ServiceNow solutions to optimize IT service management across the organization. This role involves collaborating with stakeholders to align ServiceNow capabilities with business processes. • Design and develop ServiceNow applications, modules, and workflows to meet business requirements. • Oversee system integration efforts with other platforms and tools within the organization. • Customize and configure ServiceNow to enhance usability and optimize performance. • Conduct assessments of existing ServiceNow implementations and recommend best practices and improvements. • Provide technical leadership and mentoring to development teams on ServiceNow capabilities and architecture. • Collaborate with project managers and business analysts to define project scope, deliverables, and timelines. • Stay current with ServiceNow updates and new features, identifying opportunities for leveraging advancements. • Ensure compliance with security standards and data integrity across ServiceNow applications. Requirements • Active Secret clearance is required. • Candidates must be U.S. citizens with no dual citizenship due to agency and contract requirements. • 7+ years of experience with ServiceNow, including architecture and development. • Strong understanding of ITIL processes and their application within ServiceNow. • Experience with ServiceNow module implementations, including Incident, Problem, Change, and Asset Management. • Proficiency in JavaScript, XML, and other relevant programming languages. • ServiceNow Certified System Administrator and Certified Implementation Specialist certification is preferred. • Excellent communication and collaboration skills for liaising with both technical and non-technical stakeholders.

Job Description Job Description Job Post Summary Date Posted: June 29, 2026 Pay: Commensurate With Experience Job Description: High-End Residential AV/Network/Control Systems Installer & Programmer (PLEASE NOTE: THIS IS NOT AN IT, STAGE THEATER, OR SOUND ENGINEER POSITION! IT IS A FIELD TECHNICAL POSITION WITH EXPERIENCE IN RESIDENTIAL AUDIO/VIDEO, NETWORKS, HOME AUTOMATION AND INTEGRATION.) You Are: A dependable person with a genuine eagerness to learn, develop, and support. Enjoy getting their hands dirty and being out in the field instead of stuck behind a desk. Naturally curious and technically inclined, they love exploring how things work. Not afraid to learn from those with more knowledge and mentor those eager to learn. You Have: With hands-on experience at construction sites, I am comfortable climbing ladders, pulling cabling, and using both power and hand tools. I have maintained a steady work history over the past 5 years across different positions, and I bring a friendly attitude and strong emotional intelligence to my work environment. I understand what it takes to provide superior customer service and am willing to do whatever it takes, whenever my talents are needed. Your Location: Our Office: 15800 Brothers Ct Suite 6, Fort Myers, FL 33912 Projects are located in the surrounding area Your Schedule: Full Time (40hrs/Wk) - We do not short your hours Mon-Fri from 8:00am - 4:30pm Some overtime may be required Your Managers: Tim, Owner/CEO Sam, CSM/Job Coordinator Designed Theatre Visions' Core Values: Teamwork Safety Respect Honesty Integrity Your Contribution to Designed Theatre Visions: Programming (Control4 required, Savant/Crestron highly preferred) Pull/Terminate/Test Low-Voltage Cabling (Coax, Category, Fiber, Speaker, Lutron, Crestron) Mount devices at the ends of those wires Build and lace equipment racks Advanced understanding of networks Advanced setup and configuration of devices Advanced troubleshooting of devices Lower Skills or No Programming = Lesser Pay You May Come From AV Installation (Residential & Commercial) Designed Theatre Visions' Contribution to You: $18/hr - $50/hr - Yup! 401K w/match Medical/Dental/Vision - check! PTO - 5 days 6 Paid Holidays Company provided tools and shirts Company Van (when applicable) Training & Development About Us: Serving South Florida since 2001, Designed Theatre Visions is a local company dedicated to simplifying the home to enhance our clients' lives. We create, install, and manage all systems alike that help make home tech smarter, safer, and more enjoyable. We pride ourselves in our customer service and attention to the finer details. We also offer a range of low-voltage services to the commercial market. Job Type: Full-time Benefits: 401(k) Matching Dental Insurance Health Insurance Vision Insurance Paid Time Off Ability to Commute: Fort Myers, FL 33912 (Required) Ability to Relocate: Fort Myers, FL 33912: Relocate before starting work (Required) Work Location: In person

Job Description Job Description Job Description OmniOn Power currently has a Telecommunications Installer DC (Level III) opportunity available. This role will be 100% remote with overnight travel to customer sites in a regional area. Periodic travel may be required outside of the geographical region. The preferred location for this role is Houston, Texas. JOB SUMMARY: The Telecommunications Installer DC (Level III) will work on the addition or removal of wiring and connections on working and non-working DC power equipment. Responsible for weekly tool inventory, writing and submitting the MOP (Method of Procedure) and JIM (Job Information Memorandum). Responsible for timesheet for self and crew, safety adherence, and jobsite house cleaning. This role will report to the Southern Region Service Manager. DUTIES/RESPONSIBILITIES: As the Telecommunications Installer DC (Level III), you will: Lead small to medium sized service projects. On-time completion and quality of the installation project. Responsible for inventory and staging of equipment and materials, weekly status report to supervisor, reading and interpreting specifications and drawings. Assist Level IV Technician on lead verification (voltage). Add or remove DC power systems, batteries, and add or remove common systems equipment hardware. Support installation, commissioning of wireless, datacenter, and electric vehicle (EV) charging equipment. Comply with all EHS and regulatory guidelines. BASIC QUALIFICATIONS: High School Diploma/GED Three years of experience in Telecom DC power equipment installation Two years of experience in pulling & sewing cable, construction of cable racking, bay mounting Valid driver's license Computer skills including Microsoft Outlook / Excel / Word Ability and willingness to travel 100% of the time Ability and willingness to work varying shifts (swing shifts) DESIRED CHARACTERISTICS: Strong customer service mindset Prior field engineering experience Strong verbal and written communication skills AC Electrical Experience PHYSICAL REQUIREMENTS: Ability to lift at least 40 lbs. Ability to operate motorized lift equipment to maneuver, install or remove 80-750 lb. batteries. Frequently pushing or pulling of cables up to 60 lbs. Frequently climbing ladders up to 8 ft. Frequently working/standing on ladders for long periods of time Continuous standing Frequently reaching above, below or at shoulder level Frequently bending, twisting, or stooping Frequently crouching or squatting Be exposed to varying environments with moderate noise levels, nominal variations in heat and cold. Proficient in using computer-based management and administrative tools, including Microsoft Office, Salesforce (SFDC), and Workfront. ELIGIBILTY REQUIREMENTS: OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.