Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business that provides services and solutions in the areas of Environmental Services, Information Technology Services, Healthcare Services and Professional and Technical Services to the Department of Defense and other Federal agencies. HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. You will receive a comprehensive benefits package that includes: Health insurance Dental insurance Life insurance 401K and much, much more! Job Duties: Provide comprehensive administrative, analytical, and operational support to Business Directorate (BD) codes and Subject Matter Experts (SMEs). Design, automate, maintain, and troubleshoot workflows using Microsoft 365 applications, including Power Automate, Power BI, SharePoint, Teams, Outlook, Planner, and Forms. Analyze business processes and recommend and implement improvements to increase efficiency, streamline workflows, and accelerate outcomes. Support strategic planning, future requirements, business analytics, strategic reviews, and preparation of after-action reports. Provide Human Resources support, including Requests for Personnel Action, manning analysis, and desk audits. Conduct manpower and equipment utilization studies and support Total Force Development activities, including Learning Management System administration, training needs assessments, placement readiness analysis, and training logistics. Support budget planning, execution, tracking, and management activities. Prepare and analyze reports, metrics, taskers, data calls, dashboards, and other visualizations for leadership. Maintain and update SharePoint sites, administrative records, procedures, instructions, and other command documentation. Provide Defense Travel System (DTS) and general administrative support. Provide administrative and facilitation support for command governance boards, meetings, and initiatives. Develop, review, and maintain Instructions, Notices, Standard Operating Procedures (SOPs), directives, and other policy documents. Support procurement program administration, personal property management, and inventory control. Research and analyze operational transformation initiatives and provide recommendations to support successful implementation. Develop, manage, and track Plans of Action and Milestones (POA&Ms) to support program execution and timely completion of requirements. Coordinate with senior staff, Directorates, Divisions, ROICCs, and other stakeholders to collect, consolidate, and analyze program and performance information. Compile and analyze information for Requests for Information (RFIs), briefings, data calls, and other high-priority leadership requests. Draft, review, and edit official correspondence, including Naval and business letters, memoranda, messages, reports, and briefing materials. Maintain correspondence and action-item trackers, monitor work in progress, and follow up with responsible offices to ensure timely completion. Review correspondence and documentation for accuracy and compliance with Command policies, practices, and procedures. Analyze cross-functional operations and provide technical and administrative assistance to senior staff. Perform other duties as assigned. Minimum Requirements: Minimum (5) five years management and/or program analysis experience. Analytical, communication, interpersonal, problem-solving, and time management skills. Proficiency in the use of the Microsoft Office Suite (Word, Excel, Power Point), Microsoft Power Platform (Power Automate, Power BI, Power Apps, Visio, etc), Tableau, and Adobe Acrobat. Be a United States citizen Have a security clearance SECRET or must be able to obtain interim secruity clearance. HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/30/2026
Full time
Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business that provides services and solutions in the areas of Environmental Services, Information Technology Services, Healthcare Services and Professional and Technical Services to the Department of Defense and other Federal agencies. HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. You will receive a comprehensive benefits package that includes: Health insurance Dental insurance Life insurance 401K and much, much more! Job Duties: Provide comprehensive administrative, analytical, and operational support to Business Directorate (BD) codes and Subject Matter Experts (SMEs). Design, automate, maintain, and troubleshoot workflows using Microsoft 365 applications, including Power Automate, Power BI, SharePoint, Teams, Outlook, Planner, and Forms. Analyze business processes and recommend and implement improvements to increase efficiency, streamline workflows, and accelerate outcomes. Support strategic planning, future requirements, business analytics, strategic reviews, and preparation of after-action reports. Provide Human Resources support, including Requests for Personnel Action, manning analysis, and desk audits. Conduct manpower and equipment utilization studies and support Total Force Development activities, including Learning Management System administration, training needs assessments, placement readiness analysis, and training logistics. Support budget planning, execution, tracking, and management activities. Prepare and analyze reports, metrics, taskers, data calls, dashboards, and other visualizations for leadership. Maintain and update SharePoint sites, administrative records, procedures, instructions, and other command documentation. Provide Defense Travel System (DTS) and general administrative support. Provide administrative and facilitation support for command governance boards, meetings, and initiatives. Develop, review, and maintain Instructions, Notices, Standard Operating Procedures (SOPs), directives, and other policy documents. Support procurement program administration, personal property management, and inventory control. Research and analyze operational transformation initiatives and provide recommendations to support successful implementation. Develop, manage, and track Plans of Action and Milestones (POA&Ms) to support program execution and timely completion of requirements. Coordinate with senior staff, Directorates, Divisions, ROICCs, and other stakeholders to collect, consolidate, and analyze program and performance information. Compile and analyze information for Requests for Information (RFIs), briefings, data calls, and other high-priority leadership requests. Draft, review, and edit official correspondence, including Naval and business letters, memoranda, messages, reports, and briefing materials. Maintain correspondence and action-item trackers, monitor work in progress, and follow up with responsible offices to ensure timely completion. Review correspondence and documentation for accuracy and compliance with Command policies, practices, and procedures. Analyze cross-functional operations and provide technical and administrative assistance to senior staff. Perform other duties as assigned. Minimum Requirements: Minimum (5) five years management and/or program analysis experience. Analytical, communication, interpersonal, problem-solving, and time management skills. Proficiency in the use of the Microsoft Office Suite (Word, Excel, Power Point), Microsoft Power Platform (Power Automate, Power BI, Power Apps, Visio, etc), Tableau, and Adobe Acrobat. Be a United States citizen Have a security clearance SECRET or must be able to obtain interim secruity clearance. HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Roger Williams University Title: Technology Services Specialist, Information Technology Location: Bristol, RI Category: Professional and Clerical Job Type: Full-time Regular Posted On: Tue Sep 1 2026 Job Description: The Technology Services Specialist operates the Media Tech service desk and provides Tier 1 technical support and expertise to students, faculty and staff. The Specialist works with student Media Tech Assistants as part of a team that provides technical support via phone, walk-in, web forms, and e-mail for supported applications and IT services. Activities include problem research, identification, resolution, follow-up, routing and escalation, as required. This position works in close cooperation with the RWU user community and other support organizations on campus to resolve issues efficiently and effectively. The Specialist is expected to actively contribute to the team by working collaboratively, identifying opportunities to improve customer satisfaction, and contributing to an integrated knowledge base. Media Tech Desk Operations Service Provide Tier 1 technical support and referral for incoming customer requests via phone, email, text, chat, web forms and walk-in customers. Perform problem research, identification, resolution, follow-up and escalation. Troubleshoot and track problems with on-site hardware, including computers, printers and scanners including supported applications. Provide on-site and remote support and training for students, staff, faculty, administration, and outside conference groups in classrooms, labs, and presentation systems. Perform equipment setup, support, and maintenance/updates for classroom and event equipment such as laptops, computers, cameras, televisions, videoconferencing units and presentation systems. (Currently CES) Contribute to the knowledge base to ensure the highest quality solutions are available to staff. Staffing, Scheduling and Training Assist the Technology Services Leader with oversight of student Media Tech Assistants. Develop and deliver training for all Media Tech staff and student workers, and develop and maintain all training documentation. Messaging, Communications and Outreach Assist the Technology Services Leader with marketing and promoting the Media Tech service delivery model. Additional Functions Participate in staff development activities related to the position. Undertake special projects as directed by supervisor or supervisor's designee. Job Requirements: Bachelor's degree in computer, information science or a related field. Minimum of two years experience in Information Technology. Minimum of two years experience in Customer Service. Working knowledge of current Apple and Windows platforms as well as Microsoft Office productivity and other applications running on those platforms. Demonstrated excellence in customer service and professionalism. Strong interpersonal and communication skills including writing, messaging and presentation. Ability to work effectively independently and with team members. Ability to set priorities and organize work to meet deadlines, ensuring that critical request are first addressed and no requests are unaddressed. Ability to work with students in service delivery, scheduling, training and direction. Preferred Qualifications One or more current certifications appropriate to help desk work (e.g. HDI, ACSP, ITIL, etc.) Intermediate experience installing and configuring hardware and software. Related technical certifications such as A+, Microsoft MCTA or MCSA certification and industry standard technical certifications for vendor computers and peripherals. Familiarity with course management systems, Panopto Focus video capture program and Zoom web conferencing applications. Minimum one year experience directing students and/or volunteers. At the University's discretion, the education and experience prerequisites may be accepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position. Additional Information: Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law. For information on our Non-discrimination policy, visit here. RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below. Details regarding the formal complaint process can be found here: Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly. TITLE IX COORDINATOR: Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number: /Email Address: PI
09/30/2026
Full time
Roger Williams University Title: Technology Services Specialist, Information Technology Location: Bristol, RI Category: Professional and Clerical Job Type: Full-time Regular Posted On: Tue Sep 1 2026 Job Description: The Technology Services Specialist operates the Media Tech service desk and provides Tier 1 technical support and expertise to students, faculty and staff. The Specialist works with student Media Tech Assistants as part of a team that provides technical support via phone, walk-in, web forms, and e-mail for supported applications and IT services. Activities include problem research, identification, resolution, follow-up, routing and escalation, as required. This position works in close cooperation with the RWU user community and other support organizations on campus to resolve issues efficiently and effectively. The Specialist is expected to actively contribute to the team by working collaboratively, identifying opportunities to improve customer satisfaction, and contributing to an integrated knowledge base. Media Tech Desk Operations Service Provide Tier 1 technical support and referral for incoming customer requests via phone, email, text, chat, web forms and walk-in customers. Perform problem research, identification, resolution, follow-up and escalation. Troubleshoot and track problems with on-site hardware, including computers, printers and scanners including supported applications. Provide on-site and remote support and training for students, staff, faculty, administration, and outside conference groups in classrooms, labs, and presentation systems. Perform equipment setup, support, and maintenance/updates for classroom and event equipment such as laptops, computers, cameras, televisions, videoconferencing units and presentation systems. (Currently CES) Contribute to the knowledge base to ensure the highest quality solutions are available to staff. Staffing, Scheduling and Training Assist the Technology Services Leader with oversight of student Media Tech Assistants. Develop and deliver training for all Media Tech staff and student workers, and develop and maintain all training documentation. Messaging, Communications and Outreach Assist the Technology Services Leader with marketing and promoting the Media Tech service delivery model. Additional Functions Participate in staff development activities related to the position. Undertake special projects as directed by supervisor or supervisor's designee. Job Requirements: Bachelor's degree in computer, information science or a related field. Minimum of two years experience in Information Technology. Minimum of two years experience in Customer Service. Working knowledge of current Apple and Windows platforms as well as Microsoft Office productivity and other applications running on those platforms. Demonstrated excellence in customer service and professionalism. Strong interpersonal and communication skills including writing, messaging and presentation. Ability to work effectively independently and with team members. Ability to set priorities and organize work to meet deadlines, ensuring that critical request are first addressed and no requests are unaddressed. Ability to work with students in service delivery, scheduling, training and direction. Preferred Qualifications One or more current certifications appropriate to help desk work (e.g. HDI, ACSP, ITIL, etc.) Intermediate experience installing and configuring hardware and software. Related technical certifications such as A+, Microsoft MCTA or MCSA certification and industry standard technical certifications for vendor computers and peripherals. Familiarity with course management systems, Panopto Focus video capture program and Zoom web conferencing applications. Minimum one year experience directing students and/or volunteers. At the University's discretion, the education and experience prerequisites may be accepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position. Additional Information: Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law. For information on our Non-discrimination policy, visit here. RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below. Details regarding the formal complaint process can be found here: Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly. TITLE IX COORDINATOR: Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number: /Email Address: PI
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Family Advocacy Program Assistant About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact. . Location(s): Anchorage, Alaska JBER Air Force Base . Position Offers: Full-time/long-term position Regular weekly hours () No calls, nights, weekends, or holidays! Full benefit program, including: health, PTO, and 401k + contribution . Requirements: Associate's Degree High proficiency in Microsoft Office Summary: Join our dynamic team as a Family Advocacy Program Assistant (FAPA)! As a key member, you'll manage government data systems, ensuring accurate maltreatment data entry. Your role extends to providing administrative and computer support for programs like Maltreatment Intervention and New Parent Support. Collaborating with the Family Advocacy Officer, you'll contribute to data management, compile statistics, and assist in research initiatives. If you're passionate about prevention, you'll work closely with the prevention team, offering services, briefings, and educational presentations to diverse audiences. Join us in making a difference in the lives of military families! Apply now for a rewarding career that combines administrative skills with a commitment to family well-being. . About the Role: The FAPA is a member of the multidisciplinary Family Advocacy Program (FAP) team and is responsible for providing administrative, technical, and prevention services. Administratively, the FAPA is responsible for the maintenance of the government's automated data collection systems, including the FAPNet. The FAPA shall ensure that maltreatment data is entered into FAPNet. FAPAs shall not enter clinical data into FAPNet, treatment providers are responsible for entering clinical data. The FAPA shall provide administrative and computer support to The Maltreatment Intervention, New Parent Support Program (NPSP), and Outreach components via FAPNet, and other software programs, as well as managing computer resources. The FAPA, in conjunction with the Family Advocacy Offer (FAO) who leads the FAP team, shall manage data to provide information regarding patient satisfaction, recidivism, and clinical outcome measures. The FAPA shall compile statistical data, prepare minutes, agendas, and notification letters in accordance with FAP Standards, and other written communication as requested by the FAO. The FAPA shall assist in the research and evaluation program by administering data collection assessment instruments to individuals referred to the FAP. The FAPA shall process and score instruments initially and on a follow-up basis as specified by the FAO or Air Force FAP. The FAPA shall assist the FAOM and FAIS in administering, scoring and maintaining secondary prevention program measurement instruments in support of the Outreach Program. The FAPA shall work in collaboration with the prevention team to: Provide supportive services to NPSP clients under the oversight of the NPSP case manager. The FAPA may accompany a Family Advocacy Nurse (FAN), Family Advocacy Treatment Manager (FATM), Family Advocacy Intervention Specialist (FAIS), and Family Advocacy Officer (FAO) to a home visit upon occasion. Assist the FAIS with scheduling and preparation for the Outreach Prevention Management Council (OPMC) and will record and finalize OPMC minutes. Provide prevention services, briefings, educational presentations, and activities targeted to installation leadership, active duty and family members, community, and base agencies. Community prevention activities shall be coordinated with the FAO and the FAIS. In the absence of a Family Advocacy Intervention Specialist (FAIS), the FAPA may provide orientation and annual training to Squadron Commanders and First Sergeants as directed by the FAO. The FAPA shall not provide Special Needs Identification and Assignment Coordination Services (formerly EFMP services), to include administrative support or relocation clearances. When a FAPA has direct contact with Family Advocacy maltreatment clients or clients with open NPSP records, a note will be made in the record within 72 hours of client contact and reviewed by a provider to determine if co-signature is required. FAPAs shall not conduct intake interviews with FAP clients. When a FAPA has contact with NPSP clients, a contact note shall be created in the 'contact notes' section in the NPSP module in FAPNet . Qualifications: Education: Associate degree in Education or Teacher Certification Program, Social Behavior, Human Behavior, or Health Care. Experience: Developing an education curriculum with learning objectives and outcomes are essential. It is critical the FAPA have a high proficiency in Microsoft Office and various database and software programs. Security & Background Check: Ability to obtain and maintain a government security clearance. Additional Requirements: Willingness to comply with the government vaccination requirements, reflected of CDC guidelines, for diseases including Hepatitis B, measles, mumps, rubella, varicella, influenza, and proof of a negative TB skin test. This requirement is for any Family Advocacy Program personnel working with MTFs and requires personnel to receive the annual influenza vaccination. CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.
09/30/2026
Full time
Job Description Job Description Family Advocacy Program Assistant About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact. . Location(s): Anchorage, Alaska JBER Air Force Base . Position Offers: Full-time/long-term position Regular weekly hours () No calls, nights, weekends, or holidays! Full benefit program, including: health, PTO, and 401k + contribution . Requirements: Associate's Degree High proficiency in Microsoft Office Summary: Join our dynamic team as a Family Advocacy Program Assistant (FAPA)! As a key member, you'll manage government data systems, ensuring accurate maltreatment data entry. Your role extends to providing administrative and computer support for programs like Maltreatment Intervention and New Parent Support. Collaborating with the Family Advocacy Officer, you'll contribute to data management, compile statistics, and assist in research initiatives. If you're passionate about prevention, you'll work closely with the prevention team, offering services, briefings, and educational presentations to diverse audiences. Join us in making a difference in the lives of military families! Apply now for a rewarding career that combines administrative skills with a commitment to family well-being. . About the Role: The FAPA is a member of the multidisciplinary Family Advocacy Program (FAP) team and is responsible for providing administrative, technical, and prevention services. Administratively, the FAPA is responsible for the maintenance of the government's automated data collection systems, including the FAPNet. The FAPA shall ensure that maltreatment data is entered into FAPNet. FAPAs shall not enter clinical data into FAPNet, treatment providers are responsible for entering clinical data. The FAPA shall provide administrative and computer support to The Maltreatment Intervention, New Parent Support Program (NPSP), and Outreach components via FAPNet, and other software programs, as well as managing computer resources. The FAPA, in conjunction with the Family Advocacy Offer (FAO) who leads the FAP team, shall manage data to provide information regarding patient satisfaction, recidivism, and clinical outcome measures. The FAPA shall compile statistical data, prepare minutes, agendas, and notification letters in accordance with FAP Standards, and other written communication as requested by the FAO. The FAPA shall assist in the research and evaluation program by administering data collection assessment instruments to individuals referred to the FAP. The FAPA shall process and score instruments initially and on a follow-up basis as specified by the FAO or Air Force FAP. The FAPA shall assist the FAOM and FAIS in administering, scoring and maintaining secondary prevention program measurement instruments in support of the Outreach Program. The FAPA shall work in collaboration with the prevention team to: Provide supportive services to NPSP clients under the oversight of the NPSP case manager. The FAPA may accompany a Family Advocacy Nurse (FAN), Family Advocacy Treatment Manager (FATM), Family Advocacy Intervention Specialist (FAIS), and Family Advocacy Officer (FAO) to a home visit upon occasion. Assist the FAIS with scheduling and preparation for the Outreach Prevention Management Council (OPMC) and will record and finalize OPMC minutes. Provide prevention services, briefings, educational presentations, and activities targeted to installation leadership, active duty and family members, community, and base agencies. Community prevention activities shall be coordinated with the FAO and the FAIS. In the absence of a Family Advocacy Intervention Specialist (FAIS), the FAPA may provide orientation and annual training to Squadron Commanders and First Sergeants as directed by the FAO. The FAPA shall not provide Special Needs Identification and Assignment Coordination Services (formerly EFMP services), to include administrative support or relocation clearances. When a FAPA has direct contact with Family Advocacy maltreatment clients or clients with open NPSP records, a note will be made in the record within 72 hours of client contact and reviewed by a provider to determine if co-signature is required. FAPAs shall not conduct intake interviews with FAP clients. When a FAPA has contact with NPSP clients, a contact note shall be created in the 'contact notes' section in the NPSP module in FAPNet . Qualifications: Education: Associate degree in Education or Teacher Certification Program, Social Behavior, Human Behavior, or Health Care. Experience: Developing an education curriculum with learning objectives and outcomes are essential. It is critical the FAPA have a high proficiency in Microsoft Office and various database and software programs. Security & Background Check: Ability to obtain and maintain a government security clearance. Additional Requirements: Willingness to comply with the government vaccination requirements, reflected of CDC guidelines, for diseases including Hepatitis B, measles, mumps, rubella, varicella, influenza, and proof of a negative TB skin test. This requirement is for any Family Advocacy Program personnel working with MTFs and requires personnel to receive the annual influenza vaccination. CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Computational Pharmacokinetics & Systems Biology Expert Type: Contract Compensation: $70-$85/hour Location: Remote Commitment: 15-20 hours/week Role Responsibilities Design challenging computational problems to test AI systems using real scientific software. Develop problems requiring the skilled use of specialized software like libRoadRunner , Tellurium , or SBML-based tools . Evaluate and refine problems through testing loops against state-of-the-art AI models . Collaborate to ensure problems require strategic thinking and smart reasoning. Work independently to refine problem designs based on feedback. Operate comfortably in a Linux/terminal environment with remote compute sandboxes. Qualifications Must-Have Graduate-level training in a relevant STEM field ( MS, PhD, or equivalent research experience ). Proven proficiency with at least one of the listed scientific software libraries. Strong Python skills. Ability to work independently and refine problem designs. Comfortable in a Linux/terminal environment . Preferred Experience across multiple listed domains or tools. Familiarity with benchmark or evaluation design. Background in scientific teaching or exam/problem-set design. Experience with computational reproducibility and containerized environments. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
09/30/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Computational Pharmacokinetics & Systems Biology Expert Type: Contract Compensation: $70-$85/hour Location: Remote Commitment: 15-20 hours/week Role Responsibilities Design challenging computational problems to test AI systems using real scientific software. Develop problems requiring the skilled use of specialized software like libRoadRunner , Tellurium , or SBML-based tools . Evaluate and refine problems through testing loops against state-of-the-art AI models . Collaborate to ensure problems require strategic thinking and smart reasoning. Work independently to refine problem designs based on feedback. Operate comfortably in a Linux/terminal environment with remote compute sandboxes. Qualifications Must-Have Graduate-level training in a relevant STEM field ( MS, PhD, or equivalent research experience ). Proven proficiency with at least one of the listed scientific software libraries. Strong Python skills. Ability to work independently and refine problem designs. Comfortable in a Linux/terminal environment . Preferred Experience across multiple listed domains or tools. Familiarity with benchmark or evaluation design. Background in scientific teaching or exam/problem-set design. Experience with computational reproducibility and containerized environments. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Job Description Job Description Note: This role is full - time 40 hours per week and will require support (5pm -10pm) on Tuesdays and Wednesday Target Salary $118K Location: Suitland, MD Candidate must be able to obtain Public Trust (federal government background investigation, with eligibility requirement - US Citizen) Data Center Hardware & Cabling Engineer ActioNet has an opening for an experienced, hands-on Data Center Hardware & Cabling Enginee r to join our infrastructure team. This role ensures that our servers, networking gear, and storage systems are installed, organized, and tracked. The candidate will work with team members who possess diverse backgrounds (systems engineering, system administration) and will be part of a Government Contractor Team working at Census Data Center in Bowie, MD. If you take pride in a perfectly dressed server rack and find satisfaction in a 100% accurate asset database, you'll fit right in. Key Responsibilities 1. Hardware Deployment & Maintenance Rack & Stack: Physically install, bolt, and secure servers, switches, and PDUs into high-density racks. Component Replacement: Perform "smart hands" tasks including swapping failed DIMMs, CPUs, hard drives, and power supplies. Troubleshooting: Diagnose physical layer issues and work with remote engineering teams to restore service. Must be available weekends and evenings 25% of the year. 2. Cable Management Installation: Install and maintain structured cabling in a datacenter environment including Cat 5, Cat 6 and Fiber optic network cabling, including termination of Fiber and Copper. Must be able to work evening shifts on Tuesday and Wednesday. Organization: Implement cable dressing standards to ensure airflow and maintainability. Establish network connection through accurate documentation and communication with Telecommunication offices. Labeling: Maintain a rigorous labeling convention for every cable at both termination points to ensure "traceability" without manual hunting. 3. Asset & Inventory Management Lifecycle Tracking: Utilize DCIM (Data Center Infrastructure Management) tools to track equipment from "dock to grave." Auditing: Conduct regular physical audits to ensure the digital inventory matches the physical reality of the floor. Perform general datacenter walkthroughs. RMA Management: Handle the shipping and receiving of defective parts, ensuring all serial numbers are logged and warranties are leveraged. Required Skills & Qualifications Physical Stamina: Ability to lift up to 50 lbs and work on ladders or in confined spaces for extended periods. Technical Knowledge: Deep understanding of TIA/EIA cabling standards, fiber polarity, and connector types (LC, SC, MPO). Tool Proficiency: Expert use of cable testers (Fluke), label makers, and basic power tools. Organization: Must present an eye for detail regarding cable routing and database accuracy for Datacenter and Computer Room Assets. Must be able to maintain electronic records on datacenter infrastructure. Education/Experience: 2+ years of experience in a production data center environment or a degree in a relevant technical field. Certifications Required - Certified Network Cable Installer (CNCI ) or BISCI Technician Certification or higher Nice to Have - CompTIA Server+ or Network+ ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: Medical Insurance Vision Insurance Dental Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection Paid Holidays: 11 per year Paid Time Off (PTO) Disability Insurance ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Direct Applicants, only. No Agencies, No third-party recruiters, please
09/30/2026
Full time
Job Description Job Description Note: This role is full - time 40 hours per week and will require support (5pm -10pm) on Tuesdays and Wednesday Target Salary $118K Location: Suitland, MD Candidate must be able to obtain Public Trust (federal government background investigation, with eligibility requirement - US Citizen) Data Center Hardware & Cabling Engineer ActioNet has an opening for an experienced, hands-on Data Center Hardware & Cabling Enginee r to join our infrastructure team. This role ensures that our servers, networking gear, and storage systems are installed, organized, and tracked. The candidate will work with team members who possess diverse backgrounds (systems engineering, system administration) and will be part of a Government Contractor Team working at Census Data Center in Bowie, MD. If you take pride in a perfectly dressed server rack and find satisfaction in a 100% accurate asset database, you'll fit right in. Key Responsibilities 1. Hardware Deployment & Maintenance Rack & Stack: Physically install, bolt, and secure servers, switches, and PDUs into high-density racks. Component Replacement: Perform "smart hands" tasks including swapping failed DIMMs, CPUs, hard drives, and power supplies. Troubleshooting: Diagnose physical layer issues and work with remote engineering teams to restore service. Must be available weekends and evenings 25% of the year. 2. Cable Management Installation: Install and maintain structured cabling in a datacenter environment including Cat 5, Cat 6 and Fiber optic network cabling, including termination of Fiber and Copper. Must be able to work evening shifts on Tuesday and Wednesday. Organization: Implement cable dressing standards to ensure airflow and maintainability. Establish network connection through accurate documentation and communication with Telecommunication offices. Labeling: Maintain a rigorous labeling convention for every cable at both termination points to ensure "traceability" without manual hunting. 3. Asset & Inventory Management Lifecycle Tracking: Utilize DCIM (Data Center Infrastructure Management) tools to track equipment from "dock to grave." Auditing: Conduct regular physical audits to ensure the digital inventory matches the physical reality of the floor. Perform general datacenter walkthroughs. RMA Management: Handle the shipping and receiving of defective parts, ensuring all serial numbers are logged and warranties are leveraged. Required Skills & Qualifications Physical Stamina: Ability to lift up to 50 lbs and work on ladders or in confined spaces for extended periods. Technical Knowledge: Deep understanding of TIA/EIA cabling standards, fiber polarity, and connector types (LC, SC, MPO). Tool Proficiency: Expert use of cable testers (Fluke), label makers, and basic power tools. Organization: Must present an eye for detail regarding cable routing and database accuracy for Datacenter and Computer Room Assets. Must be able to maintain electronic records on datacenter infrastructure. Education/Experience: 2+ years of experience in a production data center environment or a degree in a relevant technical field. Certifications Required - Certified Network Cable Installer (CNCI ) or BISCI Technician Certification or higher Nice to Have - CompTIA Server+ or Network+ ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: Medical Insurance Vision Insurance Dental Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection Paid Holidays: 11 per year Paid Time Off (PTO) Disability Insurance ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Direct Applicants, only. No Agencies, No third-party recruiters, please
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
09/30/2026
Full time
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details
09/30/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
09/30/2026
Full time
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
09/30/2026
Full time
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA's Collaboration & Productivity Engineering team is seeking a Lead Exchange & Productivity Services Engineer to provide technical leadership for our Microsoft Exchange and Productivity Services platforms. This role is responsible for the architecture, engineering, operational support, and strategic direction of Exchange Online, Outlook, Office applications, Microsoft 365 productivity services, and related collaboration technologies. The selected candidate will serve as a technical leader and mentor responsible for the design, implementation, operational support, and end-user support of USAA's Microsoft Exchange and Productivity Services platforms. This individual will establish engineering standards, lead complex technical initiatives, develop and maintain architectural documentation and operational runbooks, and partner across Infrastructure, Security, Networking, Identity, Compliance, Risk, and End User Computing teams to deliver reliable, secure, and scalable collaboration services. The role will assist with compliance, governance, audit, regulatory, and data protection activities related to Microsoft 365 services, while helping ensure platform configurations align with enterprise security and compliance requirements. The selected candidate will provide technical leadership, develop engineering talent, participate in on-call rotations and major incident response, and help shape the future strategy and architecture of Microsoft 365 productivity capabilities across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is available for this position. What you'll do: As a subject matter expert guides team in the design of highly complex, scalable IT systems infrastructure; creates and enforces standards for system change; manages execution for the most complex implementations, ensures service delivery and maintenance tasks are appropriately automated, and Influences and guides monitoring, observability, and tooling activities. Leads resolution of the most complex production issues and guides troubleshooting of end-to-end solutions that span multiple systems. Provides real-time complex trouble-shooting support for major incidents. Work side by side with lead Architecture to establish tech requirements and perform lab testing / data results gathering for tech decisions. Identify and implement process improvements; Expert understanding of IT infrastructure management and automating service delivery best practices. Collaborates with stakeholders to evaluate and share information about the customer issues and the identification of solutions Provides internal team leadership by mentoring engineers, coaching engineers on design, development, and maintenance of systems and tools, techniques and processes. Prioritizes, assigns, and monitors work assignments under the direction of management. Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of infrastructure engineering experience demonstrating deep technical expertise within a specific technology domain, including 5+ years administering and supporting Microsoft Exchange Online and hybrid Exchange environments within a large enterprise. 2 years of technical leadership experience, including mentoring, coaching, and providing technical guidance to engineering teams. Advanced troubleshooting experience resolving complex issues across Microsoft 365, Exchange Online, networking, identity, security, and endpoint technologies. Experience designing, implementing, supporting, and maintaining highly available, secure, and scalable enterprise infrastructure solutions. Strong understanding of messaging architecture, including mail flow, SMTP, DNS, email routing, and Exchange service dependencies. Knowledge of infrastructure design principles, automation, system integration, and scalable service delivery. Experience working with cloud-based technologies and services. Demonstrated ability to partner effectively with business leaders, engineering teams, and cross-functional stakeholders. Strong verbal and written communication skills. What sets you apart: Microsoft 365 Messaging Administrator Associate, Microsoft 365 Administrator Expert, or equivalent Microsoft certifications. Experience supporting large-scale enterprise Microsoft 365 environments. Experience leading Exchange Online migrations, modernization initiatives, or enterprise transformation efforts. Experience supporting Microsoft Teams and its integration with Exchange Online, including calendaring, scheduling, and collaboration services. Experience serving as a technical lead, lead engineer, or subject matter expert for enterprise messaging platforms. Experience building PowerShell automation and operational efficiencies to reduce manual support activities. Familiarity with Microsoft Purview, Microsoft Defender, retention, compliance, and governance solutions. Experience operating within highly regulated environments with strong security, compliance, and audit requirements. Familiarity with ITIL practices including Incident Management, Problem Management, Change Management, and Major Incident Response. Experience working directly with Microsoft and third-party vendors to resolve complex technical issues. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA's Collaboration & Productivity Engineering team is seeking a Lead Exchange & Productivity Services Engineer to provide technical leadership for our Microsoft Exchange and Productivity Services platforms. This role is responsible for the architecture, engineering, operational support, and strategic direction of Exchange Online, Outlook, Office applications, Microsoft 365 productivity services, and related collaboration technologies. The selected candidate will serve as a technical leader and mentor responsible for the design, implementation, operational support, and end-user support of USAA's Microsoft Exchange and Productivity Services platforms. This individual will establish engineering standards, lead complex technical initiatives, develop and maintain architectural documentation and operational runbooks, and partner across Infrastructure, Security, Networking, Identity, Compliance, Risk, and End User Computing teams to deliver reliable, secure, and scalable collaboration services. The role will assist with compliance, governance, audit, regulatory, and data protection activities related to Microsoft 365 services, while helping ensure platform configurations align with enterprise security and compliance requirements. The selected candidate will provide technical leadership, develop engineering talent, participate in on-call rotations and major incident response, and help shape the future strategy and architecture of Microsoft 365 productivity capabilities across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is available for this position. What you'll do: As a subject matter expert guides team in the design of highly complex, scalable IT systems infrastructure; creates and enforces standards for system change; manages execution for the most complex implementations, ensures service delivery and maintenance tasks are appropriately automated, and Influences and guides monitoring, observability, and tooling activities. Leads resolution of the most complex production issues and guides troubleshooting of end-to-end solutions that span multiple systems. Provides real-time complex trouble-shooting support for major incidents. Work side by side with lead Architecture to establish tech requirements and perform lab testing / data results gathering for tech decisions. Identify and implement process improvements; Expert understanding of IT infrastructure management and automating service delivery best practices. Collaborates with stakeholders to evaluate and share information about the customer issues and the identification of solutions Provides internal team leadership by mentoring engineers, coaching engineers on design, development, and maintenance of systems and tools, techniques and processes. Prioritizes, assigns, and monitors work assignments under the direction of management. Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of infrastructure engineering experience demonstrating deep technical expertise within a specific technology domain, including 5+ years administering and supporting Microsoft Exchange Online and hybrid Exchange environments within a large enterprise. 2 years of technical leadership experience, including mentoring, coaching, and providing technical guidance to engineering teams. Advanced troubleshooting experience resolving complex issues across Microsoft 365, Exchange Online, networking, identity, security, and endpoint technologies. Experience designing, implementing, supporting, and maintaining highly available, secure, and scalable enterprise infrastructure solutions. Strong understanding of messaging architecture, including mail flow, SMTP, DNS, email routing, and Exchange service dependencies. Knowledge of infrastructure design principles, automation, system integration, and scalable service delivery. Experience working with cloud-based technologies and services. Demonstrated ability to partner effectively with business leaders, engineering teams, and cross-functional stakeholders. Strong verbal and written communication skills. What sets you apart: Microsoft 365 Messaging Administrator Associate, Microsoft 365 Administrator Expert, or equivalent Microsoft certifications. Experience supporting large-scale enterprise Microsoft 365 environments. Experience leading Exchange Online migrations, modernization initiatives, or enterprise transformation efforts. Experience supporting Microsoft Teams and its integration with Exchange Online, including calendaring, scheduling, and collaboration services. Experience serving as a technical lead, lead engineer, or subject matter expert for enterprise messaging platforms. Experience building PowerShell automation and operational efficiencies to reduce manual support activities. Familiarity with Microsoft Purview, Microsoft Defender, retention, compliance, and governance solutions. Experience operating within highly regulated environments with strong security, compliance, and audit requirements. Familiarity with ITIL practices including Incident Management, Problem Management, Change Management, and Major Incident Response. Experience working directly with Microsoft and third-party vendors to resolve complex technical issues. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I - Claims you will provide support to the Enterprise through delivering best in class technology solutions that support and enhance USAA's core claims applications. You will engage in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, and responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Designs, develops, codes, and tests complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Hands-on software development experience with Java and Spring Boot. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python. Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Experience deploying Cloud applications with AWS. 2+ years in REST frameworks with focus on API development 2+ years in AGILE methodology 1+ years experience working with JavaScript 2+ years experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. Experience building APIs with Spring Boot. Experience with event driven frameworks such as Kafka, RabbitMQ, IBM MQ. Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. Relational Database design and optimization with Oracle DB2, MySQL, Postgress. Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure. Experience testing in REST services. Experience in design and develop automated test framework. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I - Claims you will provide support to the Enterprise through delivering best in class technology solutions that support and enhance USAA's core claims applications. You will engage in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, and responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Designs, develops, codes, and tests complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Hands-on software development experience with Java and Spring Boot. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python. Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Experience deploying Cloud applications with AWS. 2+ years in REST frameworks with focus on API development 2+ years in AGILE methodology 1+ years experience working with JavaScript 2+ years experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. Experience building APIs with Spring Boot. Experience with event driven frameworks such as Kafka, RabbitMQ, IBM MQ. Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. Relational Database design and optimization with Oracle DB2, MySQL, Postgress. Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure. Experience testing in REST services. Experience in design and develop automated test framework. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.