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Optum
Tech Support Specialist
Optum Oakland, California
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum
Tech Support Specialist
Optum Presque Isle, Maine
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Angular and Kotlin Programmer
CEVA Supply Chain Warrendale, Pennsylvania
This position follows a hybrid work model and is based Warrendale, PA. The Programmer Analyst III - provides level 3 support services applicable to experience. Full Stack Developer with experience in Micro Services as well as UI Expertise in using Angular and Kotlin and very proficient in UI technologies and experience which supports these technologies, which are Key for our platform UI development. Provides business systems design, analysis and programming services to modify existing programs and write new programs. Assists in maintaining the daily production schedule of core business systems and provide user support/consultation, training and technical, operational and production support. Demonstrates expertise in a variety of the field's concepts, practices, and procedures and incumbent is the subject matter expert in a variety of programming languages and utilities. Possesses an advanced understanding of the organizations products and services. Primary Responsibilities 1. Encode, test, debug and document associated, complex software/programs. 2. Review, analyze, troubleshoot, and modify complex core and customized software. 3. Respond to complex, escalated customer inquiries/requests for technical/operational support. 4. Resolve complex technical matters to meet customer service level agreements. 5. Analyze and/or implement corrective action for root cause analysis/fixes or corrective action of defects. 6. Follow documented Software Development Life-Cycle standards. 7. May provide consultation on complex projects and is considered to be the top level contributor or specialist. 8. Point of contact for higher level or complex issues and will work with senior levels for resolution. 9. This position is full-time and may require after hours or on-call support including, but not limited weekends and evenings. Education/Experience 1. Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field and 6-8 years of relevant experience. 2. Excellent verbal and written communication skills. 3. Must be able to demonstrate a strong understanding in the following areas: Java technologies using Java 1.4 and greater, JSP,XML: Web Technologies, such as HTML, JavaScript. 4. Experience with Oracle database 9 and above and expertise in SQL and PL/SQL development. 5. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, work instructions, process maps and/or governmental regulations. 6. Ability to write reports, business correspondence, and procedure manuals. 7 . Ability to effectively present information and respond to questions from a variety of internal and external customers. 8. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 9. Basic understanding of and willingness to learn and adopt professional and industry standards. 10. Customer service driven. 11. Strong team player. Requirements, Perks, and Benefits (US Exempt) Physical & Cognitive Requirements (With or Without Accommodation) Ability to follow policies and procedures. Ability to read, write, and interpret information. Ability to add, subtract, multiply, and divide. Ability to use hands to finger, handle, or feel. Ability to sit, walk, or stand for the duration of the shift. Must possess visual acuity to perform essential job functions. Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. Ability to lift/carry items up to 50 pounds. For details on our comprehensive benefits, click here Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more: E-Verify Notice (bilingual) Right to Work Notice (English) / Spanish FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact . Perks and Benefits at FedEx Supply Chain (FSC) Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities. 401(k) plan with company match after 1 year Tuition reimbursement program Holiday pay and accrued paid time off programs offering both Vacation and PTO Medical, dental, vision, and voluntary benefits available on day one Basic life insurance Basic AD&D coverage Supplemental Life and Supplemental AD&D Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service Paid parental leave for both moms and dads Paid bereavement and jury duty Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience. Job Disclaimer (US) Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.
10/02/2026
Full time
This position follows a hybrid work model and is based Warrendale, PA. The Programmer Analyst III - provides level 3 support services applicable to experience. Full Stack Developer with experience in Micro Services as well as UI Expertise in using Angular and Kotlin and very proficient in UI technologies and experience which supports these technologies, which are Key for our platform UI development. Provides business systems design, analysis and programming services to modify existing programs and write new programs. Assists in maintaining the daily production schedule of core business systems and provide user support/consultation, training and technical, operational and production support. Demonstrates expertise in a variety of the field's concepts, practices, and procedures and incumbent is the subject matter expert in a variety of programming languages and utilities. Possesses an advanced understanding of the organizations products and services. Primary Responsibilities 1. Encode, test, debug and document associated, complex software/programs. 2. Review, analyze, troubleshoot, and modify complex core and customized software. 3. Respond to complex, escalated customer inquiries/requests for technical/operational support. 4. Resolve complex technical matters to meet customer service level agreements. 5. Analyze and/or implement corrective action for root cause analysis/fixes or corrective action of defects. 6. Follow documented Software Development Life-Cycle standards. 7. May provide consultation on complex projects and is considered to be the top level contributor or specialist. 8. Point of contact for higher level or complex issues and will work with senior levels for resolution. 9. This position is full-time and may require after hours or on-call support including, but not limited weekends and evenings. Education/Experience 1. Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field and 6-8 years of relevant experience. 2. Excellent verbal and written communication skills. 3. Must be able to demonstrate a strong understanding in the following areas: Java technologies using Java 1.4 and greater, JSP,XML: Web Technologies, such as HTML, JavaScript. 4. Experience with Oracle database 9 and above and expertise in SQL and PL/SQL development. 5. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, work instructions, process maps and/or governmental regulations. 6. Ability to write reports, business correspondence, and procedure manuals. 7 . Ability to effectively present information and respond to questions from a variety of internal and external customers. 8. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 9. Basic understanding of and willingness to learn and adopt professional and industry standards. 10. Customer service driven. 11. Strong team player. Requirements, Perks, and Benefits (US Exempt) Physical & Cognitive Requirements (With or Without Accommodation) Ability to follow policies and procedures. Ability to read, write, and interpret information. Ability to add, subtract, multiply, and divide. Ability to use hands to finger, handle, or feel. Ability to sit, walk, or stand for the duration of the shift. Must possess visual acuity to perform essential job functions. Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. Ability to lift/carry items up to 50 pounds. For details on our comprehensive benefits, click here Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more: E-Verify Notice (bilingual) Right to Work Notice (English) / Spanish FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact . Perks and Benefits at FedEx Supply Chain (FSC) Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities. 401(k) plan with company match after 1 year Tuition reimbursement program Holiday pay and accrued paid time off programs offering both Vacation and PTO Medical, dental, vision, and voluntary benefits available on day one Basic life insurance Basic AD&D coverage Supplemental Life and Supplemental AD&D Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service Paid parental leave for both moms and dads Paid bereavement and jury duty Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience. Job Disclaimer (US) Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.
Composite Technician
22nd Century Technologies Inc. (TSCTI) Kinston, North Carolina
Job Description Job Description Duration: 4+ Months Duties: Lays out, assembles, pre-fits, and bonds a variety of metal, composite or laminate fabrications, assemblies, parts, skins, or equipment. Follows engineering and manufacturing specifications and orders to determine parts to be bonded and the temperature and pressure required. Cuts parts or materials to size. Operates autoclave, hydraulic presses, and ovens to complete the bonding cycle. Sands, burrs and smoothes over areas. Applies sealing resins to cut or exposed edges. Process methods and sequences vary depending on compounds, contours and Client-up transitions. May perform complicated rework or repair. May monitor and verify quality in accordance with controlled procedures. Utilize Client-up tools, which include both optical and hard tools, in the fabrication of composite and metal assemblies. Obtain required information from prints, charts, sketches, work orders, documents, verbal and electronic information. Use shop mathematics and precision measuring instruments to complete work assignments. Must verify work performed is per work instruction and meets process and/or engineering specification. Ensure equipment and tool certification occurs per procedure. Use and control of solvents and cleaning solutions in the preparation of details, tools, and assemblies for bonding and paint per established procedures. Perform routine minor machine maintenance as part of their daily work duties Routinely move product within the immediate manufacturing work area, including across isle, using shop assigned equipment as required and complete transactions necessary to move product to the next operation. On an exception basis, moves product to the next operation within a building. Support the continuous flow of product within the manufacturing process by training and assisting employees at all classification levels. 2 years' minimum experience in aviation production or equivalent. Previous experience with Client-ups, assembling, pre-fitting, and bonding a variety of metal, composite or laminate fabrications, assemblies, parts, skins or equipment. Must be able and willing to work any shift to include working overtime as needed. Preferred- 5+ years minimum experience in aviation production. Required Skills: Knowledge of station safety, quality (clean as you go / Foreign Object Debris) and OSHA regulations Must have basic skills of using a variety of tools Good verbal and written communication skills in English. Ability to articulate complex issues to others. Ability to maintain confidentiality in all matters is essential. Demonstrated effectiveness in interpersonal skills. Preferred Technical Systems Proficiency: Able to enter, generate and retrieve information using a computer (SAP and Excel knowledge required) Education Required: High School Diploma/GED or WorkKeys Assessment completion The ability to successfully complete the following training provided by Airbus after recruitment: Health & Safety General aircraft familiarization Quality Training Preferred: Training from a vocational school or previous employer in the use of composite Client-ups and fabrication. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions . click apply for full job details
10/02/2026
Full time
Job Description Job Description Duration: 4+ Months Duties: Lays out, assembles, pre-fits, and bonds a variety of metal, composite or laminate fabrications, assemblies, parts, skins, or equipment. Follows engineering and manufacturing specifications and orders to determine parts to be bonded and the temperature and pressure required. Cuts parts or materials to size. Operates autoclave, hydraulic presses, and ovens to complete the bonding cycle. Sands, burrs and smoothes over areas. Applies sealing resins to cut or exposed edges. Process methods and sequences vary depending on compounds, contours and Client-up transitions. May perform complicated rework or repair. May monitor and verify quality in accordance with controlled procedures. Utilize Client-up tools, which include both optical and hard tools, in the fabrication of composite and metal assemblies. Obtain required information from prints, charts, sketches, work orders, documents, verbal and electronic information. Use shop mathematics and precision measuring instruments to complete work assignments. Must verify work performed is per work instruction and meets process and/or engineering specification. Ensure equipment and tool certification occurs per procedure. Use and control of solvents and cleaning solutions in the preparation of details, tools, and assemblies for bonding and paint per established procedures. Perform routine minor machine maintenance as part of their daily work duties Routinely move product within the immediate manufacturing work area, including across isle, using shop assigned equipment as required and complete transactions necessary to move product to the next operation. On an exception basis, moves product to the next operation within a building. Support the continuous flow of product within the manufacturing process by training and assisting employees at all classification levels. 2 years' minimum experience in aviation production or equivalent. Previous experience with Client-ups, assembling, pre-fitting, and bonding a variety of metal, composite or laminate fabrications, assemblies, parts, skins or equipment. Must be able and willing to work any shift to include working overtime as needed. Preferred- 5+ years minimum experience in aviation production. Required Skills: Knowledge of station safety, quality (clean as you go / Foreign Object Debris) and OSHA regulations Must have basic skills of using a variety of tools Good verbal and written communication skills in English. Ability to articulate complex issues to others. Ability to maintain confidentiality in all matters is essential. Demonstrated effectiveness in interpersonal skills. Preferred Technical Systems Proficiency: Able to enter, generate and retrieve information using a computer (SAP and Excel knowledge required) Education Required: High School Diploma/GED or WorkKeys Assessment completion The ability to successfully complete the following training provided by Airbus after recruitment: Health & Safety General aircraft familiarization Quality Training Preferred: Training from a vocational school or previous employer in the use of composite Client-ups and fabrication. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions . click apply for full job details
Optum
Tech Support Specialist
Optum San Francisco, California
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
ServiceNow ITOM Lead
ZipStaff Inc. Spokane, Washington
Job Description Job Description Job Title: ServiceNow ITOM Lead. Location: Spokane, WA (On-site). Employment Type: Contract (W2 through ZipStaff - No C2C or 1099). About the Opportunity: ZipStaff is seeking a ServiceNow ITOM Lead to design and guide enterprise ITOM delivery for a global technology services firm. This is a hands-on technical lead role in a multi-tier production ServiceNow environment. You will own CMDB, Discovery, and Service Mapping architecture, review implementation and customization end-to-end, and give developers clear technical direction. Platform admins or ITSM-only consultants without deep ITOM will not be a fit. What You'll Do: Lead end-to-end ITOM implementation and customization on ServiceNow. Implement and govern CMDB, Discovery, and Service Mapping. Work with client/server APIs: GlideRecord, GlideForm, GlideAggregate, GlideDialogWindow , and related APIs. Validate requirements, flag gaps, and confirm solutions are accurate and feasible. Provide domain architecture and technical best practices. Participate in requirements sessions and translate outcomes into developer guidance. Review ITOM build quality, customization, and production readiness. Support ITOM capabilities including Cloud Insights, ITOM Governance, ConnectedOps, and Cloud Observability. Required Qualifications: 10-12 years of ServiceNow experience in an enterprise, multi-tier production environment. 10+ years in IT overall. Hands-on implementation of CMDB, Discovery, and Service Mapping. Strong Glide API experience (GlideRecord, GlideForm, GlideAggregate, GlideDialogWindow). Proven ability to design ITOM solutions and review developer work. ServiceNow Certified System Administrator (or Administration certification). ServiceNow Implementation Specialist certification in Discovery and/or Service Mapping. Ability to work on-site in Spokane, WA. Must be legally authorized to work in the United States without sponsorship now or in the future. Preferred Qualifications: ServiceNow ITOM Cloud Insights, ITOM Governance, ConnectedOps, Cloud Observability. Prior lead experience on multi-workstream ITOM programs. Additional ServiceNow ITOM / CIS certifications. About ZipStaff: ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches and long-term success. To apply , please submit your resume highlighting ServiceNow ITOM (CMDB, Discovery, Service Mapping), Glide development, and relevant ServiceNow certifications.
10/02/2026
Full time
Job Description Job Description Job Title: ServiceNow ITOM Lead. Location: Spokane, WA (On-site). Employment Type: Contract (W2 through ZipStaff - No C2C or 1099). About the Opportunity: ZipStaff is seeking a ServiceNow ITOM Lead to design and guide enterprise ITOM delivery for a global technology services firm. This is a hands-on technical lead role in a multi-tier production ServiceNow environment. You will own CMDB, Discovery, and Service Mapping architecture, review implementation and customization end-to-end, and give developers clear technical direction. Platform admins or ITSM-only consultants without deep ITOM will not be a fit. What You'll Do: Lead end-to-end ITOM implementation and customization on ServiceNow. Implement and govern CMDB, Discovery, and Service Mapping. Work with client/server APIs: GlideRecord, GlideForm, GlideAggregate, GlideDialogWindow , and related APIs. Validate requirements, flag gaps, and confirm solutions are accurate and feasible. Provide domain architecture and technical best practices. Participate in requirements sessions and translate outcomes into developer guidance. Review ITOM build quality, customization, and production readiness. Support ITOM capabilities including Cloud Insights, ITOM Governance, ConnectedOps, and Cloud Observability. Required Qualifications: 10-12 years of ServiceNow experience in an enterprise, multi-tier production environment. 10+ years in IT overall. Hands-on implementation of CMDB, Discovery, and Service Mapping. Strong Glide API experience (GlideRecord, GlideForm, GlideAggregate, GlideDialogWindow). Proven ability to design ITOM solutions and review developer work. ServiceNow Certified System Administrator (or Administration certification). ServiceNow Implementation Specialist certification in Discovery and/or Service Mapping. Ability to work on-site in Spokane, WA. Must be legally authorized to work in the United States without sponsorship now or in the future. Preferred Qualifications: ServiceNow ITOM Cloud Insights, ITOM Governance, ConnectedOps, Cloud Observability. Prior lead experience on multi-workstream ITOM programs. Additional ServiceNow ITOM / CIS certifications. About ZipStaff: ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches and long-term success. To apply , please submit your resume highlighting ServiceNow ITOM (CMDB, Discovery, Service Mapping), Glide development, and relevant ServiceNow certifications.
Information Security Specialist
Canyon Aeroconnect Prescott, Arizona
Job Description Job Description This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. We are seeking dynamic thinkers who could be integral team members for our high-tech avionics' products. Role purpose (position scope): The Information Security Specialist (Information Systems Security Officer) helps build and operate the internal security program and technology operations. This hands-on role works across security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. The position works closely with IT, engineering, and business teams to keep the company secure without slowing it down and is intended for an individual who wants to grow into a senior internal security role over time. Key Responsibilities: Support day-to-day security operations, including SIEM and EDR alert triage, log review, and incident-response investigations. Help administer identity and access management systems, including SSO, MFA, directory services, onboarding, transfers, offboarding, periodic access reviews, and cleanup of stale accounts and entitlements. Maintain and improve endpoint security, including EDR health, patch management, configuration baselines, and disk encryption. Assist with firewall rule reviews, VPN administration, network segmentation, and monitoring for misconfigurations. Support vulnerability scanning, prioritization, remediation coordination, and metric tracking. Support compliance activities such as CMMC and NIST by collecting evidence, maintaining policies, completing customer security questionnaires, and preparing for applicable audits. Support vendor risk management by reviewing third-party security documentation and tracking risk acceptances. Develop and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a point of contact for security questions, suspicious emails, lost devices, and access requests. Document security processes, runbooks, and System Security Plan (SSP) so the program can scale as the company grows. Participate in the on-call rotation. Required Qualifications: At least one year of experience in information security, IT operations, or a closely related field Solid fundamentals in networking, operating systems, and authentication protocols. Familiarity with compliance frameworks, especially CMMC and applicable European requirements such as Cyber Essentials. Ability to script in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, including the ability to explain security concepts to non-technical audiences. Experience supporting and managing highly regulated and secured network systems. Self-directed and comfortable providing Tier 2 helpdesk support as well as working across teams in a fast-moving environment. Willingness to be part of the on-call rotation and respond to cyber incidents during evening or weekends. Ability to obtain industry certifications such as CCNA, CompTIA Security+, or Network+ within the next 12 months. Preferred Qualifications: Three or more years of experience in information security, AI, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of SIEM, EDR, vulnerability scanners, identity providers such as Okta or Entra ID, and cloud platforms such as AWS, Azure, or GCP. Experience supporting or leading audits. Exposure to cloud security posture management. Familiarity with offensive security concepts and tooling highly regulated and secured network systems. Industry certification such as CISSP, CISM, CCIE, CCNP Security, CISA, CRISC, or similar. Compliance Considerations: The role may support applicable information-security and regulatory requirements identified for the business, including ITAR, CMMC, NIS2, Cyber Essentials and Cyber Essentials Plus, CMS, DCPP, and ISO/IEC 27001. Work Environment: This is an on-site position at the designated company location. Direct Reports No direct reports. The position may provide technical direction, peer review, or mentoring consistent with the assigned level. Physical Demands Tasks involve light physical effort in sedentary to light work and may involve lifting, carrying, pushing, or pulling objects or materials weighing 5-10 lb. Tasks may involve extended periods at a keyboard or workstation. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties described above, the employee mainly works in an office, lab, or factory setting that is relatively quiet and has temperature-control systems. This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.
10/02/2026
Full time
Job Description Job Description This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. We are seeking dynamic thinkers who could be integral team members for our high-tech avionics' products. Role purpose (position scope): The Information Security Specialist (Information Systems Security Officer) helps build and operate the internal security program and technology operations. This hands-on role works across security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. The position works closely with IT, engineering, and business teams to keep the company secure without slowing it down and is intended for an individual who wants to grow into a senior internal security role over time. Key Responsibilities: Support day-to-day security operations, including SIEM and EDR alert triage, log review, and incident-response investigations. Help administer identity and access management systems, including SSO, MFA, directory services, onboarding, transfers, offboarding, periodic access reviews, and cleanup of stale accounts and entitlements. Maintain and improve endpoint security, including EDR health, patch management, configuration baselines, and disk encryption. Assist with firewall rule reviews, VPN administration, network segmentation, and monitoring for misconfigurations. Support vulnerability scanning, prioritization, remediation coordination, and metric tracking. Support compliance activities such as CMMC and NIST by collecting evidence, maintaining policies, completing customer security questionnaires, and preparing for applicable audits. Support vendor risk management by reviewing third-party security documentation and tracking risk acceptances. Develop and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a point of contact for security questions, suspicious emails, lost devices, and access requests. Document security processes, runbooks, and System Security Plan (SSP) so the program can scale as the company grows. Participate in the on-call rotation. Required Qualifications: At least one year of experience in information security, IT operations, or a closely related field Solid fundamentals in networking, operating systems, and authentication protocols. Familiarity with compliance frameworks, especially CMMC and applicable European requirements such as Cyber Essentials. Ability to script in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, including the ability to explain security concepts to non-technical audiences. Experience supporting and managing highly regulated and secured network systems. Self-directed and comfortable providing Tier 2 helpdesk support as well as working across teams in a fast-moving environment. Willingness to be part of the on-call rotation and respond to cyber incidents during evening or weekends. Ability to obtain industry certifications such as CCNA, CompTIA Security+, or Network+ within the next 12 months. Preferred Qualifications: Three or more years of experience in information security, AI, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of SIEM, EDR, vulnerability scanners, identity providers such as Okta or Entra ID, and cloud platforms such as AWS, Azure, or GCP. Experience supporting or leading audits. Exposure to cloud security posture management. Familiarity with offensive security concepts and tooling highly regulated and secured network systems. Industry certification such as CISSP, CISM, CCIE, CCNP Security, CISA, CRISC, or similar. Compliance Considerations: The role may support applicable information-security and regulatory requirements identified for the business, including ITAR, CMMC, NIS2, Cyber Essentials and Cyber Essentials Plus, CMS, DCPP, and ISO/IEC 27001. Work Environment: This is an on-site position at the designated company location. Direct Reports No direct reports. The position may provide technical direction, peer review, or mentoring consistent with the assigned level. Physical Demands Tasks involve light physical effort in sedentary to light work and may involve lifting, carrying, pushing, or pulling objects or materials weighing 5-10 lb. Tasks may involve extended periods at a keyboard or workstation. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties described above, the employee mainly works in an office, lab, or factory setting that is relatively quiet and has temperature-control systems. This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.
Electronic Worker
22nd Century Technologies Inc. (TSCTI) Indianapolis, Indiana
Job Description Job Description Duration: 6+ Months Job Description: General Summary: Performs a variety of tasks related to the assembly, disassembly, rework, and repair of electronic assemblies, including: Circuit Card Assembly: Stuffing and assembling printed circuit boards (PCBs) with through-hole and surface mount components. Performing modifications, upgrades, and component replacement on PCBs. Cable and Harness Assembly: Preparing wires and cables, performing point-to-point wiring, crimping, soldering, and assembling cable harnesses. Chassis Assembly: Assembling cabinets, chassis, and consoles, integrating electronic components, and performing rack assembly. Mechanical Assembly: Potting, encapsulating, sanding, cleaning, bonding, curing, stamping, etching, impregnating, and color-coding parts and assemblies. Duties and Responsibilities: Follows detailed written and verbal instructions, process routings, wiring diagrams, and production planning documents. Performs board and component preparation, soldering (both through-hole and surface mount), and touch-up. Operates machines for soldering, desoldering, pressing, shaping, winding, and placing components. Conducts in-process self-checks and prepares assemblies for formal inspection and testing. May assist with conformal coating, potting, encapsulating, and other intermediate assembly tasks. Maintains a clean and organized work area and follows safety procedures. Knowledge and Skills: Ability to read and interpret process routings, wiring diagrams, and schematics. Proficient in soldering and cable assembly techniques. Knowledge of electronic component identification and handling. Familiarity with IPC standards (IPC-610, IPC-620, IPC-7711, J-STD-001) is preferred. Basic computer skills and data collection for Statistical Process Control (SPC). Education and Experience: High school diploma or GED equivalent. Two years of experience in electronic assembly, rework, and repair is preferred. Physical and Other Requirements: Ability to lift up to 50 pounds. Good eyesight and color vision. May require sitting, standing, kneeling, or squatting for extended periods. May be exposed to solvents, flux, thinners, and other cleaning compounds. May require the use of visual aids (magnification lenses, microscopes) and personal safety equipment. Ability to obtain a Secret security clearance may be required. Must be able to achieve and maintain appropriate solder certifications. Ability to obtain a secret security clearance may be required. Must be able to achieve and maintain appropriate solder certifications. Must be a U.S. citizen with ability to obtain and maintain a DoD secret clearance. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer . click apply for full job details
10/02/2026
Full time
Job Description Job Description Duration: 6+ Months Job Description: General Summary: Performs a variety of tasks related to the assembly, disassembly, rework, and repair of electronic assemblies, including: Circuit Card Assembly: Stuffing and assembling printed circuit boards (PCBs) with through-hole and surface mount components. Performing modifications, upgrades, and component replacement on PCBs. Cable and Harness Assembly: Preparing wires and cables, performing point-to-point wiring, crimping, soldering, and assembling cable harnesses. Chassis Assembly: Assembling cabinets, chassis, and consoles, integrating electronic components, and performing rack assembly. Mechanical Assembly: Potting, encapsulating, sanding, cleaning, bonding, curing, stamping, etching, impregnating, and color-coding parts and assemblies. Duties and Responsibilities: Follows detailed written and verbal instructions, process routings, wiring diagrams, and production planning documents. Performs board and component preparation, soldering (both through-hole and surface mount), and touch-up. Operates machines for soldering, desoldering, pressing, shaping, winding, and placing components. Conducts in-process self-checks and prepares assemblies for formal inspection and testing. May assist with conformal coating, potting, encapsulating, and other intermediate assembly tasks. Maintains a clean and organized work area and follows safety procedures. Knowledge and Skills: Ability to read and interpret process routings, wiring diagrams, and schematics. Proficient in soldering and cable assembly techniques. Knowledge of electronic component identification and handling. Familiarity with IPC standards (IPC-610, IPC-620, IPC-7711, J-STD-001) is preferred. Basic computer skills and data collection for Statistical Process Control (SPC). Education and Experience: High school diploma or GED equivalent. Two years of experience in electronic assembly, rework, and repair is preferred. Physical and Other Requirements: Ability to lift up to 50 pounds. Good eyesight and color vision. May require sitting, standing, kneeling, or squatting for extended periods. May be exposed to solvents, flux, thinners, and other cleaning compounds. May require the use of visual aids (magnification lenses, microscopes) and personal safety equipment. Ability to obtain a Secret security clearance may be required. Must be able to achieve and maintain appropriate solder certifications. Ability to obtain a secret security clearance may be required. Must be able to achieve and maintain appropriate solder certifications. Must be a U.S. citizen with ability to obtain and maintain a DoD secret clearance. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer . click apply for full job details
Optum
Tech Support Specialist
Optum San Francisco, California
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Subject Matter Expert - Hybrid
22nd Century Technologies Inc. (TSCTI) Troy, Michigan
Job Description Job Description Duration: 5+ Months Job Description: Automotive Technical Subject Matter Expert (SME) Hybrid Role- Must be driving distance to Troy, MI Office. Client is seeking a highly skilled Subject Matter Expert (SME) with strong automotive technical experience, ideally gained in a dealership environment. This role works closely with a curriculum development team and other SMEs to research, develop, validate, and support service technical training courses. A strong focus on diesel engine performance, diagnostics, and repair is essential. The ideal candidate has extensive hands-on diesel experience, advanced diagnostic skills, and the ability to translate complex technical content into effective learning materials. Education Desired: Minimum of five (5) years automotive technician experience, with a strong focus on diesel engine systems, performance, and diagnostics Formal automotive or diesel technology training is a plus but not required High school diploma or equivalent required Special Requirements: Diesel-specific ASE certifications (e.g., A9 Diesel Engine Performance) - Required. Current ASE certifications A1 through A8 - Strongly Preferred. Experience: Minimum five (5) years automotive technical experience, including extensive diesel diagnostic and repair work. ASE Certified Master Automotive Technician. Strong understanding of complex mechanical and electrical systems. Advanced diagnostic experience using equipment such as diesel performance tools, OEM scan tools, oscilloscopes, digital multimeters, air conditioning recycling equipment, and vibration diagnostic equipment. Ability to work with customers, peers, and curriculum teams in a collaborative environment. Intermediate computer skills including use of Microsoft Office and online research. Ability to adapt to evolving technologies and project requirements. Strong organizational, time-management, and communication skills. Experience in developing web-based and hands-on technical training - Preferred. Technical writing experience. GM dealership technician experience - Plus. Knowledge Desired: Strong working knowledge of diesel engine performance, aftertreatment systems, mechanical systems, and electrical systems. Up-to-date understanding of modern diesel technologies and diagnostic strategies. Knowledge of adult learning principles and competency-based training approaches. Experience with multiple training delivery methods: video, web-based, virtual classroom, and instructor-led hands-on training. Ability to navigate and utilize computer software (MS Office, training platforms). Understanding of dealership service environments and technical training center operations. Effective verbal communication and public speaking skills. Comments: Highly motivated, task-driven, and detail-oriented. Excellent time management and organizational skills. Able to complete work independently with minimal supervision. Comfortable managing multiple projects simultaneously. Team-focused with strong interpersonal skills. Proficient with general automotive tools and advanced diagnostic equipment such as digital multimeters, oscilloscopes, and scan tools. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation . click apply for full job details
10/02/2026
Full time
Job Description Job Description Duration: 5+ Months Job Description: Automotive Technical Subject Matter Expert (SME) Hybrid Role- Must be driving distance to Troy, MI Office. Client is seeking a highly skilled Subject Matter Expert (SME) with strong automotive technical experience, ideally gained in a dealership environment. This role works closely with a curriculum development team and other SMEs to research, develop, validate, and support service technical training courses. A strong focus on diesel engine performance, diagnostics, and repair is essential. The ideal candidate has extensive hands-on diesel experience, advanced diagnostic skills, and the ability to translate complex technical content into effective learning materials. Education Desired: Minimum of five (5) years automotive technician experience, with a strong focus on diesel engine systems, performance, and diagnostics Formal automotive or diesel technology training is a plus but not required High school diploma or equivalent required Special Requirements: Diesel-specific ASE certifications (e.g., A9 Diesel Engine Performance) - Required. Current ASE certifications A1 through A8 - Strongly Preferred. Experience: Minimum five (5) years automotive technical experience, including extensive diesel diagnostic and repair work. ASE Certified Master Automotive Technician. Strong understanding of complex mechanical and electrical systems. Advanced diagnostic experience using equipment such as diesel performance tools, OEM scan tools, oscilloscopes, digital multimeters, air conditioning recycling equipment, and vibration diagnostic equipment. Ability to work with customers, peers, and curriculum teams in a collaborative environment. Intermediate computer skills including use of Microsoft Office and online research. Ability to adapt to evolving technologies and project requirements. Strong organizational, time-management, and communication skills. Experience in developing web-based and hands-on technical training - Preferred. Technical writing experience. GM dealership technician experience - Plus. Knowledge Desired: Strong working knowledge of diesel engine performance, aftertreatment systems, mechanical systems, and electrical systems. Up-to-date understanding of modern diesel technologies and diagnostic strategies. Knowledge of adult learning principles and competency-based training approaches. Experience with multiple training delivery methods: video, web-based, virtual classroom, and instructor-led hands-on training. Ability to navigate and utilize computer software (MS Office, training platforms). Understanding of dealership service environments and technical training center operations. Effective verbal communication and public speaking skills. Comments: Highly motivated, task-driven, and detail-oriented. Excellent time management and organizational skills. Able to complete work independently with minimal supervision. Comfortable managing multiple projects simultaneously. Team-focused with strong interpersonal skills. Proficient with general automotive tools and advanced diagnostic equipment such as digital multimeters, oscilloscopes, and scan tools. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation . click apply for full job details
Optum
Tech Support Specialist
Optum Presque Isle, Maine
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Angular and Kotlin Programmer
CEVA Supply Chain Warrendale, Pennsylvania
Job Description This position follows a hybrid work model and is based Warrendale, PA. The Programmer Analyst III - provides level 3 support services applicable to experience. Full Stack Developer with experience in Micro Services as well as UI Expertise in using Angular and Kotlin and very proficient in UI technologies and experience which supports these technologies, which are Key for our platform UI development. Provides business systems design, analysis and programming services to modify existing programs and write new programs. Assists in maintaining the daily production schedule of core business systems and provide user support/consultation, training and technical, operational and production support. Demonstrates expertise in a variety of the field's concepts, practices, and procedures and incumbent is the subject matter expert in a variety of programming languages and utilities. Possesses an advanced understanding of the organizations products and services. Primary Responsibilities 1. Encode, test, debug and document associated, complex software/programs. 2. Review, analyze, troubleshoot, and modify complex core and customized software. 3. Respond to complex, escalated customer inquiries/requests for technical/operational support. 4. Resolve complex technical matters to meet customer service level agreements. 5. Analyze and/or implement corrective action for root cause analysis/fixes or corrective action of defects. 6. Follow documented Software Development Life-Cycle standards. 7. May provide consultation on complex projects and is considered to be the top level contributor or specialist. 8. Point of contact for higher level or complex issues and will work with senior levels for resolution. 9. This position is full-time and may require after hours or on-call support including, but not limited weekends and evenings. Education/Experience 1. Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field and 6-8 years of relevant experience. 2. Excellent verbal and written communication skills. 3. Must be able to demonstrate a strong understanding in the following areas: Java technologies using Java 1.4 and greater, JSP,XML: Web Technologies, such as HTML, JavaScript. 4. Experience with Oracle database 9 and above and expertise in SQL and PL/SQL development. 5. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, work instructions, process maps and/or governmental regulations. 6. Ability to write reports, business correspondence, and procedure manuals. 7 . Ability to effectively present information and respond to questions from a variety of internal and external customers. 8. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 9. Basic understanding of and willingness to learn and adopt professional and industry standards. 10. Customer service driven. 11. Strong team player. Requirements, Perks, and Benefits (US Exempt) Physical & Cognitive Requirements (With or Without Accommodation) Ability to follow policies and procedures. Ability to read, write, and interpret information. Ability to add, subtract, multiply, and divide. Ability to use hands to finger, handle, or feel. Ability to sit, walk, or stand for the duration of the shift. Must possess visual acuity to perform essential job functions. Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. Ability to lift/carry items up to 50 pounds. For details on our comprehensive benefits, click here Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more: E-Verify Notice (bilingual) Right to Work Notice (English) / Spanish FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact . Perks and Benefits at FedEx Supply Chain (FSC) Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities. 401(k) plan with company match after 1 year Tuition reimbursement program Holiday pay and accrued paid time off programs offering both Vacation and PTO Medical, dental, vision, and voluntary benefits available on day one Basic life insurance Basic AD&D coverage Supplemental Life and Supplemental AD&D Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service Paid parental leave for both moms and dads Paid bereavement and jury duty Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience. Job Disclaimer (US) Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.
10/02/2026
Full time
Job Description This position follows a hybrid work model and is based Warrendale, PA. The Programmer Analyst III - provides level 3 support services applicable to experience. Full Stack Developer with experience in Micro Services as well as UI Expertise in using Angular and Kotlin and very proficient in UI technologies and experience which supports these technologies, which are Key for our platform UI development. Provides business systems design, analysis and programming services to modify existing programs and write new programs. Assists in maintaining the daily production schedule of core business systems and provide user support/consultation, training and technical, operational and production support. Demonstrates expertise in a variety of the field's concepts, practices, and procedures and incumbent is the subject matter expert in a variety of programming languages and utilities. Possesses an advanced understanding of the organizations products and services. Primary Responsibilities 1. Encode, test, debug and document associated, complex software/programs. 2. Review, analyze, troubleshoot, and modify complex core and customized software. 3. Respond to complex, escalated customer inquiries/requests for technical/operational support. 4. Resolve complex technical matters to meet customer service level agreements. 5. Analyze and/or implement corrective action for root cause analysis/fixes or corrective action of defects. 6. Follow documented Software Development Life-Cycle standards. 7. May provide consultation on complex projects and is considered to be the top level contributor or specialist. 8. Point of contact for higher level or complex issues and will work with senior levels for resolution. 9. This position is full-time and may require after hours or on-call support including, but not limited weekends and evenings. Education/Experience 1. Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field and 6-8 years of relevant experience. 2. Excellent verbal and written communication skills. 3. Must be able to demonstrate a strong understanding in the following areas: Java technologies using Java 1.4 and greater, JSP,XML: Web Technologies, such as HTML, JavaScript. 4. Experience with Oracle database 9 and above and expertise in SQL and PL/SQL development. 5. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, work instructions, process maps and/or governmental regulations. 6. Ability to write reports, business correspondence, and procedure manuals. 7 . Ability to effectively present information and respond to questions from a variety of internal and external customers. 8. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 9. Basic understanding of and willingness to learn and adopt professional and industry standards. 10. Customer service driven. 11. Strong team player. Requirements, Perks, and Benefits (US Exempt) Physical & Cognitive Requirements (With or Without Accommodation) Ability to follow policies and procedures. Ability to read, write, and interpret information. Ability to add, subtract, multiply, and divide. Ability to use hands to finger, handle, or feel. Ability to sit, walk, or stand for the duration of the shift. Must possess visual acuity to perform essential job functions. Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. Ability to lift/carry items up to 50 pounds. For details on our comprehensive benefits, click here Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more: E-Verify Notice (bilingual) Right to Work Notice (English) / Spanish FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact . Perks and Benefits at FedEx Supply Chain (FSC) Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities. 401(k) plan with company match after 1 year Tuition reimbursement program Holiday pay and accrued paid time off programs offering both Vacation and PTO Medical, dental, vision, and voluntary benefits available on day one Basic life insurance Basic AD&D coverage Supplemental Life and Supplemental AD&D Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service Paid parental leave for both moms and dads Paid bereavement and jury duty Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience. Job Disclaimer (US) Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.
Technical Architect - ServiceNow
Edward Jones Tempe, Arizona
This job posting is anticipated to remain open for 30 days, from 25-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: Edward Jones is seeking a ServiceNow Solution Architect to perform a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives. You will work closely with stakeholders to understand their requirements and translate them into efficient and scalable configurations. Your expertise will be instrumental in optimizing workflows, improving service delivery, and driving innovation within our firm. In addition to helping guide the implementation of ServiceNow modules, this role will help address the existing ServiceNow platform and architecture needs within the firm. This will include integrations with other on-premises and SaaS applications, defining archiving strategies, ensuring the health and efficiency of the platform, and evaluating future opportunities. What You'll Do: Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure. Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform. Architect, configure, and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability. Provide oversight with vendor and third-party partners supporting the ServiceNow platform. Lead architecture reviews and enforce best practices. Evaluate health scan findings and provide remediation recommendations. Oversee the evaluation, selection, and implementation of appropriate ServiceNow products. Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes. Define data archiving strategies to meet business needs and performance requirements. Provide technical guidance and mentorship to other team members. Stay abreast of ServiceNow best practices, emerging technologies, and industry trends. Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements. Ensure compliance with security standards and best practices in all aspects of system design and implementation . What You'll Need: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience). 7+ years of working in a design and architecture capacity within ServiceNow and/or other large scale enterprise platforms. Proficiency in JavaScript, HTML, CSS, and other web technologies. Deep understanding of ServiceNow platform automation (Flows, Playbooks, Integration Hub) Experience with low/code and no-code aspects of ServiceNow. Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders. What Could Set You Apart: ServiceNow Certified Technical Architect (CTA) desired. Additional ServiceNow certifications (i.e., ITSM Professional Suite certification, HR Professional Suite certification, Certified Implementation Specialist, Certified Application Developer). Experience working with multiple ServiceNow products. Experience working in the financial services industry. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
10/02/2026
Full time
This job posting is anticipated to remain open for 30 days, from 25-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: Edward Jones is seeking a ServiceNow Solution Architect to perform a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives. You will work closely with stakeholders to understand their requirements and translate them into efficient and scalable configurations. Your expertise will be instrumental in optimizing workflows, improving service delivery, and driving innovation within our firm. In addition to helping guide the implementation of ServiceNow modules, this role will help address the existing ServiceNow platform and architecture needs within the firm. This will include integrations with other on-premises and SaaS applications, defining archiving strategies, ensuring the health and efficiency of the platform, and evaluating future opportunities. What You'll Do: Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure. Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform. Architect, configure, and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability. Provide oversight with vendor and third-party partners supporting the ServiceNow platform. Lead architecture reviews and enforce best practices. Evaluate health scan findings and provide remediation recommendations. Oversee the evaluation, selection, and implementation of appropriate ServiceNow products. Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes. Define data archiving strategies to meet business needs and performance requirements. Provide technical guidance and mentorship to other team members. Stay abreast of ServiceNow best practices, emerging technologies, and industry trends. Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements. Ensure compliance with security standards and best practices in all aspects of system design and implementation . What You'll Need: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience). 7+ years of working in a design and architecture capacity within ServiceNow and/or other large scale enterprise platforms. Proficiency in JavaScript, HTML, CSS, and other web technologies. Deep understanding of ServiceNow platform automation (Flows, Playbooks, Integration Hub) Experience with low/code and no-code aspects of ServiceNow. Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders. What Could Set You Apart: ServiceNow Certified Technical Architect (CTA) desired. Additional ServiceNow certifications (i.e., ITSM Professional Suite certification, HR Professional Suite certification, Certified Implementation Specialist, Certified Application Developer). Experience working with multiple ServiceNow products. Experience working in the financial services industry. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
Technical Architect - ServiceNow
Edward Jones Saint Louis, Missouri
This job posting is anticipated to remain open for 30 days, from 25-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: Edward Jones is seeking a ServiceNow Solution Architect to perform a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives. You will work closely with stakeholders to understand their requirements and translate them into efficient and scalable configurations. Your expertise will be instrumental in optimizing workflows, improving service delivery, and driving innovation within our firm. In addition to helping guide the implementation of ServiceNow modules, this role will help address the existing ServiceNow platform and architecture needs within the firm. This will include integrations with other on-premises and SaaS applications, defining archiving strategies, ensuring the health and efficiency of the platform, and evaluating future opportunities. What You'll Do: Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure. Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform. Architect, configure, and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability. Provide oversight with vendor and third-party partners supporting the ServiceNow platform. Lead architecture reviews and enforce best practices. Evaluate health scan findings and provide remediation recommendations. Oversee the evaluation, selection, and implementation of appropriate ServiceNow products. Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes. Define data archiving strategies to meet business needs and performance requirements. Provide technical guidance and mentorship to other team members. Stay abreast of ServiceNow best practices, emerging technologies, and industry trends. Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements. Ensure compliance with security standards and best practices in all aspects of system design and implementation . What You'll Need: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience). 7+ years of working in a design and architecture capacity within ServiceNow and/or other large scale enterprise platforms. Proficiency in JavaScript, HTML, CSS, and other web technologies. Deep understanding of ServiceNow platform automation (Flows, Playbooks, Integration Hub) Experience with low/code and no-code aspects of ServiceNow. Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders. What Could Set You Apart: ServiceNow Certified Technical Architect (CTA) desired. Additional ServiceNow certifications (i.e., ITSM Professional Suite certification, HR Professional Suite certification, Certified Implementation Specialist, Certified Application Developer). Experience working with multiple ServiceNow products. Experience working in the financial services industry. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
10/02/2026
Full time
This job posting is anticipated to remain open for 30 days, from 25-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: Edward Jones is seeking a ServiceNow Solution Architect to perform a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives. You will work closely with stakeholders to understand their requirements and translate them into efficient and scalable configurations. Your expertise will be instrumental in optimizing workflows, improving service delivery, and driving innovation within our firm. In addition to helping guide the implementation of ServiceNow modules, this role will help address the existing ServiceNow platform and architecture needs within the firm. This will include integrations with other on-premises and SaaS applications, defining archiving strategies, ensuring the health and efficiency of the platform, and evaluating future opportunities. What You'll Do: Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure. Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform. Architect, configure, and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability. Provide oversight with vendor and third-party partners supporting the ServiceNow platform. Lead architecture reviews and enforce best practices. Evaluate health scan findings and provide remediation recommendations. Oversee the evaluation, selection, and implementation of appropriate ServiceNow products. Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes. Define data archiving strategies to meet business needs and performance requirements. Provide technical guidance and mentorship to other team members. Stay abreast of ServiceNow best practices, emerging technologies, and industry trends. Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements. Ensure compliance with security standards and best practices in all aspects of system design and implementation . What You'll Need: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience). 7+ years of working in a design and architecture capacity within ServiceNow and/or other large scale enterprise platforms. Proficiency in JavaScript, HTML, CSS, and other web technologies. Deep understanding of ServiceNow platform automation (Flows, Playbooks, Integration Hub) Experience with low/code and no-code aspects of ServiceNow. Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders. What Could Set You Apart: ServiceNow Certified Technical Architect (CTA) desired. Additional ServiceNow certifications (i.e., ITSM Professional Suite certification, HR Professional Suite certification, Certified Implementation Specialist, Certified Application Developer). Experience working with multiple ServiceNow products. Experience working in the financial services industry. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
Revenue Capture Manager
Allied Digestive Health West Long Branch, New Jersey
Job Description About the Role: The Revenue Capture Manager plays a critical role in optimizing the financial performance of healthcare organizations by ensuring accurate and timely capture of all billable services. This position is responsible for overseeing revenue cycle processes, identifying gaps in documentation and coding, and collaborating with clinical and administrative teams to maximize reimbursement. The manager will analyze revenue data to detect trends, implement corrective actions, and drive continuous improvement initiatives. They will also ensure compliance with healthcare regulations and payer requirements to minimize denials and audit risks. Ultimately, this role contributes to the organization's financial health by enhancing revenue integrity and supporting sustainable growth. Responsibilities: Manage and oversee the revenue capture process, including documentation, coding, and billing accuracy. Collaborate with clinical staff to ensure complete and compliant documentation of services rendered. Analyze revenue cycle data to identify trends, discrepancies, and opportunities for improvement. Develop and implement strategies to reduce claim denials and improve reimbursement rates. Train and support staff on best practices related to revenue capture and compliance. Coordinate with compliance and audit teams to ensure adherence to regulatory requirements. Prepare regular reports on revenue capture performance and present findings to senior management. Lead initiatives to optimize workflows and integrate technology solutions that enhance revenue capture. Skills: The Revenue Capture Manager utilizes strong analytical skills daily to interpret complex billing data and identify areas for revenue enhancement. Effective communication skills are essential for collaborating with clinical teams to ensure accurate documentation and for training staff on compliance and best practices. Proficiency with coding systems and revenue cycle software enables the manager to oversee accurate charge capture and billing processes. Leadership and project management skills are applied to drive initiatives that improve operational efficiency and reduce denials. Additionally, knowledge of healthcare regulations ensures that all revenue capture activities comply with legal and payer requirements, safeguarding the organization from financial risk. Minimum Qualifications: Bachelor's degree in Health Administration, Business, Finance, or a related field. Minimum of 5 years of experience in healthcare revenue cycle management or medical billing and coding. Strong knowledge of medical coding systems such as ICD-10, CPT, and HCPCS. Familiarity with healthcare regulations including HIPAA and payer-specific billing requirements. Proficiency in revenue cycle management software and data analysis tools. Preferred Qualifications: Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) credential. Experience working in a hospital or large healthcare system environment. Advanced skills in data analytics and reporting platforms such as SQL, Tableau, or Power BI. Project management experience with a track record of leading process improvement initiatives. Master's degree in Healthcare Administration or related discipline. We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits. Monday-Friday 9:00am to 5:00pm
10/02/2026
Full time
Job Description About the Role: The Revenue Capture Manager plays a critical role in optimizing the financial performance of healthcare organizations by ensuring accurate and timely capture of all billable services. This position is responsible for overseeing revenue cycle processes, identifying gaps in documentation and coding, and collaborating with clinical and administrative teams to maximize reimbursement. The manager will analyze revenue data to detect trends, implement corrective actions, and drive continuous improvement initiatives. They will also ensure compliance with healthcare regulations and payer requirements to minimize denials and audit risks. Ultimately, this role contributes to the organization's financial health by enhancing revenue integrity and supporting sustainable growth. Responsibilities: Manage and oversee the revenue capture process, including documentation, coding, and billing accuracy. Collaborate with clinical staff to ensure complete and compliant documentation of services rendered. Analyze revenue cycle data to identify trends, discrepancies, and opportunities for improvement. Develop and implement strategies to reduce claim denials and improve reimbursement rates. Train and support staff on best practices related to revenue capture and compliance. Coordinate with compliance and audit teams to ensure adherence to regulatory requirements. Prepare regular reports on revenue capture performance and present findings to senior management. Lead initiatives to optimize workflows and integrate technology solutions that enhance revenue capture. Skills: The Revenue Capture Manager utilizes strong analytical skills daily to interpret complex billing data and identify areas for revenue enhancement. Effective communication skills are essential for collaborating with clinical teams to ensure accurate documentation and for training staff on compliance and best practices. Proficiency with coding systems and revenue cycle software enables the manager to oversee accurate charge capture and billing processes. Leadership and project management skills are applied to drive initiatives that improve operational efficiency and reduce denials. Additionally, knowledge of healthcare regulations ensures that all revenue capture activities comply with legal and payer requirements, safeguarding the organization from financial risk. Minimum Qualifications: Bachelor's degree in Health Administration, Business, Finance, or a related field. Minimum of 5 years of experience in healthcare revenue cycle management or medical billing and coding. Strong knowledge of medical coding systems such as ICD-10, CPT, and HCPCS. Familiarity with healthcare regulations including HIPAA and payer-specific billing requirements. Proficiency in revenue cycle management software and data analysis tools. Preferred Qualifications: Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) credential. Experience working in a hospital or large healthcare system environment. Advanced skills in data analytics and reporting platforms such as SQL, Tableau, or Power BI. Project management experience with a track record of leading process improvement initiatives. Master's degree in Healthcare Administration or related discipline. We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits. Monday-Friday 9:00am to 5:00pm
Composite Technician
22nd Century Technologies Inc. (TSCTI) Kinston, North Carolina
Job Description Job Description Duration: 4+ Months Duties: Lays out, assembles, pre-fits, and bonds a variety of metal, composite or laminate fabrications, assemblies, parts, skins, or equipment. Follows engineering and manufacturing specifications and orders to determine parts to be bonded and the temperature and pressure required. Cuts parts or materials to size. Operates autoclave, hydraulic presses, and ovens to complete the bonding cycle. Sands, burrs and smoothes over areas. Applies sealing resins to cut or exposed edges. Process methods and sequences vary depending on compounds, contours and Client-up transitions. May perform complicated rework or repair. May monitor and verify quality in accordance with controlled procedures. Utilize Client-up tools, which include both optical and hard tools, in the fabrication of composite and metal assemblies. Obtain required information from prints, charts, sketches, work orders, documents, verbal and electronic information. Use shop mathematics and precision measuring instruments to complete work assignments. Must verify work performed is per work instruction and meets process and/or engineering specification. Ensure equipment and tool certification occurs per procedure. Use and control of solvents and cleaning solutions in the preparation of details, tools, and assemblies for bonding and paint per established procedures. Perform routine minor machine maintenance as part of their daily work duties Routinely move product within the immediate manufacturing work area, including across isle, using shop assigned equipment as required and complete transactions necessary to move product to the next operation. On an exception basis, moves product to the next operation within a building. Support the continuous flow of product within the manufacturing process by training and assisting employees at all classification levels. 2 years' minimum experience in aviation production or equivalent. Previous experience with Client-ups, assembling, pre-fitting, and bonding a variety of metal, composite or laminate fabrications, assemblies, parts, skins or equipment. Must be able and willing to work any shift to include working overtime as needed. Preferred- 5+ years minimum experience in aviation production. Required Skills: Knowledge of station safety, quality (clean as you go / Foreign Object Debris) and OSHA regulations Must have basic skills of using a variety of tools Good verbal and written communication skills in English. Ability to articulate complex issues to others. Ability to maintain confidentiality in all matters is essential. Demonstrated effectiveness in interpersonal skills. Preferred Technical Systems Proficiency: Able to enter, generate and retrieve information using a computer (SAP and Excel knowledge required) Education Required: High School Diploma/GED or WorkKeys Assessment completion The ability to successfully complete the following training provided by Airbus after recruitment: Health & Safety General aircraft familiarization Quality Training Preferred: Training from a vocational school or previous employer in the use of composite Client-ups and fabrication. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions . click apply for full job details
10/02/2026
Full time
Job Description Job Description Duration: 4+ Months Duties: Lays out, assembles, pre-fits, and bonds a variety of metal, composite or laminate fabrications, assemblies, parts, skins, or equipment. Follows engineering and manufacturing specifications and orders to determine parts to be bonded and the temperature and pressure required. Cuts parts or materials to size. Operates autoclave, hydraulic presses, and ovens to complete the bonding cycle. Sands, burrs and smoothes over areas. Applies sealing resins to cut or exposed edges. Process methods and sequences vary depending on compounds, contours and Client-up transitions. May perform complicated rework or repair. May monitor and verify quality in accordance with controlled procedures. Utilize Client-up tools, which include both optical and hard tools, in the fabrication of composite and metal assemblies. Obtain required information from prints, charts, sketches, work orders, documents, verbal and electronic information. Use shop mathematics and precision measuring instruments to complete work assignments. Must verify work performed is per work instruction and meets process and/or engineering specification. Ensure equipment and tool certification occurs per procedure. Use and control of solvents and cleaning solutions in the preparation of details, tools, and assemblies for bonding and paint per established procedures. Perform routine minor machine maintenance as part of their daily work duties Routinely move product within the immediate manufacturing work area, including across isle, using shop assigned equipment as required and complete transactions necessary to move product to the next operation. On an exception basis, moves product to the next operation within a building. Support the continuous flow of product within the manufacturing process by training and assisting employees at all classification levels. 2 years' minimum experience in aviation production or equivalent. Previous experience with Client-ups, assembling, pre-fitting, and bonding a variety of metal, composite or laminate fabrications, assemblies, parts, skins or equipment. Must be able and willing to work any shift to include working overtime as needed. Preferred- 5+ years minimum experience in aviation production. Required Skills: Knowledge of station safety, quality (clean as you go / Foreign Object Debris) and OSHA regulations Must have basic skills of using a variety of tools Good verbal and written communication skills in English. Ability to articulate complex issues to others. Ability to maintain confidentiality in all matters is essential. Demonstrated effectiveness in interpersonal skills. Preferred Technical Systems Proficiency: Able to enter, generate and retrieve information using a computer (SAP and Excel knowledge required) Education Required: High School Diploma/GED or WorkKeys Assessment completion The ability to successfully complete the following training provided by Airbus after recruitment: Health & Safety General aircraft familiarization Quality Training Preferred: Training from a vocational school or previous employer in the use of composite Client-ups and fabrication. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Company Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions . click apply for full job details
Telecommunications Order Processing Specialist
Covista Lisle, Illinois
Covista seeks a detail-oriented Processing Specialist to support our telecommunications operations. In this role, you will accurately process customer orders, service changes, ports, and billing updates for voice and data solutions. You will verify data across multiple systems, troubleshoot discrepancies, and coordinate with service, billing, and technical support teams to ensure timely, error-free activation. The Processing Specialist documents activities, follows defined workflows, and meets quality and productivity targets while providing clear, professional communication to internal teams and business customers in a fast-paced, service-focused environment. Responsibilities Process customer orders, service changes, and account updates accurately and on time Validate and enter customer and service data across multiple systems and tools Monitor order status and follow up to ensure timely completion and activation Identify and resolve data discrepancies, coordinating with internal teams as needed Collaborate with customer service, billing, and technical support to resolve issues Maintain detailed documentation of processing activities and changes Follow established workflows, SLAs, and quality standards for telecom services Generate and review reports to track work queues, errors, and completion rates Handle basic customer and internal inquiries regarding order and account status Contribute to process improvements and updates to procedures and documentation Required Skills Order processing Data entry and validation Telecom service provisioning basics CRM and order management systems MS Excel and reporting tools Billing and account maintenance Customer communication (written and verbal) Troubleshooting and issue resolution Workflow and SLA management Documentation and record-keeping
10/02/2026
Full time
Covista seeks a detail-oriented Processing Specialist to support our telecommunications operations. In this role, you will accurately process customer orders, service changes, ports, and billing updates for voice and data solutions. You will verify data across multiple systems, troubleshoot discrepancies, and coordinate with service, billing, and technical support teams to ensure timely, error-free activation. The Processing Specialist documents activities, follows defined workflows, and meets quality and productivity targets while providing clear, professional communication to internal teams and business customers in a fast-paced, service-focused environment. Responsibilities Process customer orders, service changes, and account updates accurately and on time Validate and enter customer and service data across multiple systems and tools Monitor order status and follow up to ensure timely completion and activation Identify and resolve data discrepancies, coordinating with internal teams as needed Collaborate with customer service, billing, and technical support to resolve issues Maintain detailed documentation of processing activities and changes Follow established workflows, SLAs, and quality standards for telecom services Generate and review reports to track work queues, errors, and completion rates Handle basic customer and internal inquiries regarding order and account status Contribute to process improvements and updates to procedures and documentation Required Skills Order processing Data entry and validation Telecom service provisioning basics CRM and order management systems MS Excel and reporting tools Billing and account maintenance Customer communication (written and verbal) Troubleshooting and issue resolution Workflow and SLA management Documentation and record-keeping
Telecommunications Order Processing Specialist
Covista Bartlett, Illinois
Covista seeks a detail-oriented Processing Specialist to support our telecommunications operations. In this role, you will accurately process customer orders, service changes, ports, and billing updates for voice and data solutions. You will verify data across multiple systems, troubleshoot discrepancies, and coordinate with service, billing, and technical support teams to ensure timely, error-free activation. The Processing Specialist documents activities, follows defined workflows, and meets quality and productivity targets while providing clear, professional communication to internal teams and business customers in a fast-paced, service-focused environment. Responsibilities Process customer orders, service changes, and account updates accurately and on time Validate and enter customer and service data across multiple systems and tools Monitor order status and follow up to ensure timely completion and activation Identify and resolve data discrepancies, coordinating with internal teams as needed Collaborate with customer service, billing, and technical support to resolve issues Maintain detailed documentation of processing activities and changes Follow established workflows, SLAs, and quality standards for telecom services Generate and review reports to track work queues, errors, and completion rates Handle basic customer and internal inquiries regarding order and account status Contribute to process improvements and updates to procedures and documentation Required Skills Order processing Data entry and validation Telecom service provisioning basics CRM and order management systems MS Excel and reporting tools Billing and account maintenance Customer communication (written and verbal) Troubleshooting and issue resolution Workflow and SLA management Documentation and record-keeping
10/02/2026
Full time
Covista seeks a detail-oriented Processing Specialist to support our telecommunications operations. In this role, you will accurately process customer orders, service changes, ports, and billing updates for voice and data solutions. You will verify data across multiple systems, troubleshoot discrepancies, and coordinate with service, billing, and technical support teams to ensure timely, error-free activation. The Processing Specialist documents activities, follows defined workflows, and meets quality and productivity targets while providing clear, professional communication to internal teams and business customers in a fast-paced, service-focused environment. Responsibilities Process customer orders, service changes, and account updates accurately and on time Validate and enter customer and service data across multiple systems and tools Monitor order status and follow up to ensure timely completion and activation Identify and resolve data discrepancies, coordinating with internal teams as needed Collaborate with customer service, billing, and technical support to resolve issues Maintain detailed documentation of processing activities and changes Follow established workflows, SLAs, and quality standards for telecom services Generate and review reports to track work queues, errors, and completion rates Handle basic customer and internal inquiries regarding order and account status Contribute to process improvements and updates to procedures and documentation Required Skills Order processing Data entry and validation Telecom service provisioning basics CRM and order management systems MS Excel and reporting tools Billing and account maintenance Customer communication (written and verbal) Troubleshooting and issue resolution Workflow and SLA management Documentation and record-keeping
Telecommunications Order Processing Specialist
Covista Chicago, Illinois
Covista seeks a detail-oriented Processing Specialist to support our telecommunications operations. In this role, you will accurately process customer orders, service changes, ports, and billing updates for voice and data solutions. You will verify data across multiple systems, troubleshoot discrepancies, and coordinate with service, billing, and technical support teams to ensure timely, error-free activation. The Processing Specialist documents activities, follows defined workflows, and meets quality and productivity targets while providing clear, professional communication to internal teams and business customers in a fast-paced, service-focused environment. Responsibilities Process customer orders, service changes, and account updates accurately and on time Validate and enter customer and service data across multiple systems and tools Monitor order status and follow up to ensure timely completion and activation Identify and resolve data discrepancies, coordinating with internal teams as needed Collaborate with customer service, billing, and technical support to resolve issues Maintain detailed documentation of processing activities and changes Follow established workflows, SLAs, and quality standards for telecom services Generate and review reports to track work queues, errors, and completion rates Handle basic customer and internal inquiries regarding order and account status Contribute to process improvements and updates to procedures and documentation Required Skills Order processing Data entry and validation Telecom service provisioning basics CRM and order management systems MS Excel and reporting tools Billing and account maintenance Customer communication (written and verbal) Troubleshooting and issue resolution Workflow and SLA management Documentation and record-keeping
10/02/2026
Full time
Covista seeks a detail-oriented Processing Specialist to support our telecommunications operations. In this role, you will accurately process customer orders, service changes, ports, and billing updates for voice and data solutions. You will verify data across multiple systems, troubleshoot discrepancies, and coordinate with service, billing, and technical support teams to ensure timely, error-free activation. The Processing Specialist documents activities, follows defined workflows, and meets quality and productivity targets while providing clear, professional communication to internal teams and business customers in a fast-paced, service-focused environment. Responsibilities Process customer orders, service changes, and account updates accurately and on time Validate and enter customer and service data across multiple systems and tools Monitor order status and follow up to ensure timely completion and activation Identify and resolve data discrepancies, coordinating with internal teams as needed Collaborate with customer service, billing, and technical support to resolve issues Maintain detailed documentation of processing activities and changes Follow established workflows, SLAs, and quality standards for telecom services Generate and review reports to track work queues, errors, and completion rates Handle basic customer and internal inquiries regarding order and account status Contribute to process improvements and updates to procedures and documentation Required Skills Order processing Data entry and validation Telecom service provisioning basics CRM and order management systems MS Excel and reporting tools Billing and account maintenance Customer communication (written and verbal) Troubleshooting and issue resolution Workflow and SLA management Documentation and record-keeping
Telecommunications Order Processing Specialist
Covista Elk Grove Village, Illinois
Covista seeks a detail-oriented Processing Specialist to support our telecommunications operations. In this role, you will accurately process customer orders, service changes, ports, and billing updates for voice and data solutions. You will verify data across multiple systems, troubleshoot discrepancies, and coordinate with service, billing, and technical support teams to ensure timely, error-free activation. The Processing Specialist documents activities, follows defined workflows, and meets quality and productivity targets while providing clear, professional communication to internal teams and business customers in a fast-paced, service-focused environment. Responsibilities Process customer orders, service changes, and account updates accurately and on time Validate and enter customer and service data across multiple systems and tools Monitor order status and follow up to ensure timely completion and activation Identify and resolve data discrepancies, coordinating with internal teams as needed Collaborate with customer service, billing, and technical support to resolve issues Maintain detailed documentation of processing activities and changes Follow established workflows, SLAs, and quality standards for telecom services Generate and review reports to track work queues, errors, and completion rates Handle basic customer and internal inquiries regarding order and account status Contribute to process improvements and updates to procedures and documentation Required Skills Order processing Data entry and validation Telecom service provisioning basics CRM and order management systems MS Excel and reporting tools Billing and account maintenance Customer communication (written and verbal) Troubleshooting and issue resolution Workflow and SLA management Documentation and record-keeping
10/02/2026
Full time
Covista seeks a detail-oriented Processing Specialist to support our telecommunications operations. In this role, you will accurately process customer orders, service changes, ports, and billing updates for voice and data solutions. You will verify data across multiple systems, troubleshoot discrepancies, and coordinate with service, billing, and technical support teams to ensure timely, error-free activation. The Processing Specialist documents activities, follows defined workflows, and meets quality and productivity targets while providing clear, professional communication to internal teams and business customers in a fast-paced, service-focused environment. Responsibilities Process customer orders, service changes, and account updates accurately and on time Validate and enter customer and service data across multiple systems and tools Monitor order status and follow up to ensure timely completion and activation Identify and resolve data discrepancies, coordinating with internal teams as needed Collaborate with customer service, billing, and technical support to resolve issues Maintain detailed documentation of processing activities and changes Follow established workflows, SLAs, and quality standards for telecom services Generate and review reports to track work queues, errors, and completion rates Handle basic customer and internal inquiries regarding order and account status Contribute to process improvements and updates to procedures and documentation Required Skills Order processing Data entry and validation Telecom service provisioning basics CRM and order management systems MS Excel and reporting tools Billing and account maintenance Customer communication (written and verbal) Troubleshooting and issue resolution Workflow and SLA management Documentation and record-keeping

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