Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Three to five years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $40-$50/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Three to five years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $40-$50/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure. • Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. • Delivering capacity to existing Data Centers • Helping build and bring online new Data Centers • Constantly improving all our processes and procedures. We believe there is nothing we cannot improve • Assisting & managing relationships with external vendors & contractors • Liaising with internal teams & management groups • Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers • Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes • Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience - 2+ years of in a management or team lead function experience PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Knowledge of networking infrastructure topology - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Work a flexible schedule including weekends, nights, and holidays - Behavioral interviewing and hiring experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 78 300.00 USD annually
09/30/2026
Full time
Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure. • Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. • Delivering capacity to existing Data Centers • Helping build and bring online new Data Centers • Constantly improving all our processes and procedures. We believe there is nothing we cannot improve • Assisting & managing relationships with external vendors & contractors • Liaising with internal teams & management groups • Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers • Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes • Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience - 2+ years of in a management or team lead function experience PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Knowledge of networking infrastructure topology - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Work a flexible schedule including weekends, nights, and holidays - Behavioral interviewing and hiring experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 78 300.00 USD annually
Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details
09/29/2026
Full time
Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details
National Museum of African American Music
Nashville, Tennessee
Job Description Job Description The Audio Visual Specialist is the museum's in-house technical expert for sound and visual presentation. NMAAM is a music museum where music is performed constantly: in the theater, in the event hall, in the lobby, in the galleries, and in the classroom. This role makes those moments sound and look the way the artists and the institution deserve. The position supports internal and external programs, events, and activations across the museum, from a Grammy winner's soundcheck to a donor reception to a school program to a partner's rental event. The center of gravity is live music, and the person in this role should be someone who loves that work and wants to build a career in it. The Audio Visual Specailist is scoped for someone entering the field with credentials and hands-on training already in hand. The expectation is readiness to operate independently on standard configurations from the start, with orientation covering museum-specific systems rather than foundational technique. The museum in turn commits to continued development through training, certification, and progressively larger productions. NMAAM is the only museum dedicated to preserving the legacy and celebrating the accomplishments of the many music genres created, influenced, or inspired by African Americans. The Museum will share the story of the American Soundtrack, integrating history and interactive technology to bring the musical heroes of the past into the present. Essential Duties and Responsibilities: Live Performance Audio and Production (40%) Serve as primary sound engineer for museum performances across all spaces, including the theater, event hall, lobby, and gallery activations Set up, operate, and strike audio systems, including microphones, direct boxes, monitors, mixing consoles, and playback sources Run soundcheck with artists and their engineers, and adapt quickly when the plan changes on arrival Provide monitor mixes and stage support appropriate to the format, from a solo vocalist to a full band Serve as active production participant during events, running show cues including slideshows, video and music playback, and lighting changes Operate performance lighting, including basic design, focus, and cue execution for the museum's spaces Serve as the technical point of contact during performances, resolving issues in real time without interrupting the experience Support recording, streaming, and hybrid delivery of performances and programs so content reaches audiences beyond the room Support recording and capture of performances so programming can feed the museum's digital platform and radio channel Coordinate with visiting artist engineers and touring technical staff as a competent peer Serve as the museum's primary resource for full backline setup, including drum kit assembly and configuration, so that capability is not dependent on a single individual Technical Advance and Artist Requirements (15%) Review artist technical riders, stage plots, and input lists, and translate them into what the museum can deliver with in-house resources Work with the Artist Relations Coordinator to convert the artist intake form into a complete technical plan before arrival Identify gaps between artist requirements and museum capability early enough to rent, substitute, or renegotiate rather than discover on show day Produce the museum's technical documentation for visiting artists, including system specifications, available inventory, power, and space constraints Prepare run sheets and technical schedules for load in, soundcheck, performance, and load out Escalate requirements that carry cost or risk to the Director of Music Industry Relations before commitments are made Performance Venue Systems and Standards (15%) Maintain performance audio and visual systems across the theater, event hall, lobby, and activation spaces in performance-ready condition Set the technical standards, presets, and configurations that allow routine presentations and meetings to be supported by Information Technology without specialist involvement Support streaming and broadcast setups for programming distributed beyond the building Ensure performance systems integrate properly with museum infrastructure, including network connectivity, bandwidth requirements, and system compatibility, coordinating with Information Technology Perform routine testing, cleaning, calibration, and preventive maintenance on performance systems Diagnose and resolve faults in performance systems, escalating to vendors or Information Technology when the issue crosses into network or infrastructure Maintain technical documentation for each performance space, including signal flow, patching, presets, and equipment inventory Provide technical orientation and reference materials so Information Technology staff can confidently handle routine setups Backline and Equipment Stewardship (15%) Maintain the museum's backline inventory, including instruments, amplifiers, drum hardware, and keyboards, in performance-ready condition Track condition, service history, tuning, consumables, and replacement needs, and flag equipment nearing end of life Manage cable, microphone, and accessory inventory, including labeling, storage, and loss prevention Coordinate rentals and subrentals when a production exceeds in-house inventory Enforce handling, storage, and security standards for equipment, particularly around high-traffic public spaces Recommend equipment purchases based on recurring production needs rather than one-time requests Cross-Department Support (10%) Support Events and Venue Operations on rentals, private events, and institutional programming requiring audio visual services Support Curatorial on exhibition-related presentations, openings, gallery talks, and media playback needs Support Education and Engagement on classroom technology, program audio, and offsite program equipment Support Marketing and content capture on recording, audio for video production, and live social broadcasts Serve as the museum's on-the-ground technical contact for external production partners on larger productions, providing venue knowledge, power and rigging constraints, and system specifications Provide basic technical orientation to staff who operate simple systems independently Safety, Development, and Documentation (5%) Follow and enforce safety practice for electrical work, rigging limits, load handling, ladder use, and hearing protection Maintain sound level practice appropriate to each space, protecting audiences, staff, and the collection environment Participate in museum-supported training and pursue certifications relevant to the role Document systems, procedures, and standard setups so knowledge does not live in one person's head Build toward progressively larger production responsibility as skills develop Required Qualifications: Required One of the following: a diploma, certificate, associate degree, or bachelor's degree in audio engineering, audio production, live sound, recording arts, or a related field from an accredited institution or recognized industry program; or one or more years of hands-on live sound experience in a venue, house of worship, touring, school, studio, or event production setting Demonstrated readiness to run standard performance and event configurations independently, with orientation limited to museum-specific systems Working knowledge of signal flow, gain structure, microphone selection and placement, and monitor mixing Ability to operate a digital mixing console and learn new consoles quickly Ability to read and interpret a technical rider, stage plot, and input list Familiarity with common backline instruments and amplification Working familiarity with digital presentation tools, streaming platforms, and basic networking concepts as they apply to audio visual systems Sound troubleshooting instinct under time pressure, with composure in front of artists and audiences Availability for evenings, weekends, and occasional early load ins Reliability and follow-through, since this role often works without direct supervision during events Preferred Both a completed audio program and field experience, rather than one or the other Manufacturer or platform certification, including digital audio networking, console-specific training, or industry credentials in audio visual systems Video, projection, lighting, or streaming production experience Recording and post-production familiarity, particularly for capturing live performance Experience in a museum, theater, performing arts venue, or comparable public-facing environment Safety credentials, including workplace safety training or first aid and CPR certification Genuine interest in African American music history and the museum's mission Knowledge/Skills/Abilities Live sound fundamentals:Working knowledge of signal flow, gain structure, system tuning, microphone selection and placement, and digital console operation across varied room conditions. Backline and technical documentation: Familiarity with instruments and amplification, and the ability to read a technical rider, stage plot, and input list and translate it into an executable setup. . click apply for full job details
09/29/2026
Full time
Job Description Job Description The Audio Visual Specialist is the museum's in-house technical expert for sound and visual presentation. NMAAM is a music museum where music is performed constantly: in the theater, in the event hall, in the lobby, in the galleries, and in the classroom. This role makes those moments sound and look the way the artists and the institution deserve. The position supports internal and external programs, events, and activations across the museum, from a Grammy winner's soundcheck to a donor reception to a school program to a partner's rental event. The center of gravity is live music, and the person in this role should be someone who loves that work and wants to build a career in it. The Audio Visual Specailist is scoped for someone entering the field with credentials and hands-on training already in hand. The expectation is readiness to operate independently on standard configurations from the start, with orientation covering museum-specific systems rather than foundational technique. The museum in turn commits to continued development through training, certification, and progressively larger productions. NMAAM is the only museum dedicated to preserving the legacy and celebrating the accomplishments of the many music genres created, influenced, or inspired by African Americans. The Museum will share the story of the American Soundtrack, integrating history and interactive technology to bring the musical heroes of the past into the present. Essential Duties and Responsibilities: Live Performance Audio and Production (40%) Serve as primary sound engineer for museum performances across all spaces, including the theater, event hall, lobby, and gallery activations Set up, operate, and strike audio systems, including microphones, direct boxes, monitors, mixing consoles, and playback sources Run soundcheck with artists and their engineers, and adapt quickly when the plan changes on arrival Provide monitor mixes and stage support appropriate to the format, from a solo vocalist to a full band Serve as active production participant during events, running show cues including slideshows, video and music playback, and lighting changes Operate performance lighting, including basic design, focus, and cue execution for the museum's spaces Serve as the technical point of contact during performances, resolving issues in real time without interrupting the experience Support recording, streaming, and hybrid delivery of performances and programs so content reaches audiences beyond the room Support recording and capture of performances so programming can feed the museum's digital platform and radio channel Coordinate with visiting artist engineers and touring technical staff as a competent peer Serve as the museum's primary resource for full backline setup, including drum kit assembly and configuration, so that capability is not dependent on a single individual Technical Advance and Artist Requirements (15%) Review artist technical riders, stage plots, and input lists, and translate them into what the museum can deliver with in-house resources Work with the Artist Relations Coordinator to convert the artist intake form into a complete technical plan before arrival Identify gaps between artist requirements and museum capability early enough to rent, substitute, or renegotiate rather than discover on show day Produce the museum's technical documentation for visiting artists, including system specifications, available inventory, power, and space constraints Prepare run sheets and technical schedules for load in, soundcheck, performance, and load out Escalate requirements that carry cost or risk to the Director of Music Industry Relations before commitments are made Performance Venue Systems and Standards (15%) Maintain performance audio and visual systems across the theater, event hall, lobby, and activation spaces in performance-ready condition Set the technical standards, presets, and configurations that allow routine presentations and meetings to be supported by Information Technology without specialist involvement Support streaming and broadcast setups for programming distributed beyond the building Ensure performance systems integrate properly with museum infrastructure, including network connectivity, bandwidth requirements, and system compatibility, coordinating with Information Technology Perform routine testing, cleaning, calibration, and preventive maintenance on performance systems Diagnose and resolve faults in performance systems, escalating to vendors or Information Technology when the issue crosses into network or infrastructure Maintain technical documentation for each performance space, including signal flow, patching, presets, and equipment inventory Provide technical orientation and reference materials so Information Technology staff can confidently handle routine setups Backline and Equipment Stewardship (15%) Maintain the museum's backline inventory, including instruments, amplifiers, drum hardware, and keyboards, in performance-ready condition Track condition, service history, tuning, consumables, and replacement needs, and flag equipment nearing end of life Manage cable, microphone, and accessory inventory, including labeling, storage, and loss prevention Coordinate rentals and subrentals when a production exceeds in-house inventory Enforce handling, storage, and security standards for equipment, particularly around high-traffic public spaces Recommend equipment purchases based on recurring production needs rather than one-time requests Cross-Department Support (10%) Support Events and Venue Operations on rentals, private events, and institutional programming requiring audio visual services Support Curatorial on exhibition-related presentations, openings, gallery talks, and media playback needs Support Education and Engagement on classroom technology, program audio, and offsite program equipment Support Marketing and content capture on recording, audio for video production, and live social broadcasts Serve as the museum's on-the-ground technical contact for external production partners on larger productions, providing venue knowledge, power and rigging constraints, and system specifications Provide basic technical orientation to staff who operate simple systems independently Safety, Development, and Documentation (5%) Follow and enforce safety practice for electrical work, rigging limits, load handling, ladder use, and hearing protection Maintain sound level practice appropriate to each space, protecting audiences, staff, and the collection environment Participate in museum-supported training and pursue certifications relevant to the role Document systems, procedures, and standard setups so knowledge does not live in one person's head Build toward progressively larger production responsibility as skills develop Required Qualifications: Required One of the following: a diploma, certificate, associate degree, or bachelor's degree in audio engineering, audio production, live sound, recording arts, or a related field from an accredited institution or recognized industry program; or one or more years of hands-on live sound experience in a venue, house of worship, touring, school, studio, or event production setting Demonstrated readiness to run standard performance and event configurations independently, with orientation limited to museum-specific systems Working knowledge of signal flow, gain structure, microphone selection and placement, and monitor mixing Ability to operate a digital mixing console and learn new consoles quickly Ability to read and interpret a technical rider, stage plot, and input list Familiarity with common backline instruments and amplification Working familiarity with digital presentation tools, streaming platforms, and basic networking concepts as they apply to audio visual systems Sound troubleshooting instinct under time pressure, with composure in front of artists and audiences Availability for evenings, weekends, and occasional early load ins Reliability and follow-through, since this role often works without direct supervision during events Preferred Both a completed audio program and field experience, rather than one or the other Manufacturer or platform certification, including digital audio networking, console-specific training, or industry credentials in audio visual systems Video, projection, lighting, or streaming production experience Recording and post-production familiarity, particularly for capturing live performance Experience in a museum, theater, performing arts venue, or comparable public-facing environment Safety credentials, including workplace safety training or first aid and CPR certification Genuine interest in African American music history and the museum's mission Knowledge/Skills/Abilities Live sound fundamentals:Working knowledge of signal flow, gain structure, system tuning, microphone selection and placement, and digital console operation across varied room conditions. Backline and technical documentation: Familiarity with instruments and amplification, and the ability to read a technical rider, stage plot, and input list and translate it into an executable setup. . click apply for full job details
WEOKIE Federal Credit Union
Oklahoma City, Oklahoma
Job Description Job Description BASIC FUNCTION The primary purpose of this position is to assist WEOKIE Federal Credit Union in carrying out our vision. Our vision is to make a difference, one person at a time, by being the best place our employees have ever worked, our members' most trusted financial partner, and a positive force to improve our community. We carry out this vision by "Doing the Right Thing." The Digital Services Specialist supports the delivery, maintenance, and enhancement of the Credit Union's digital member experience. This position serves as a primary resource for digital account opening, digital onboarding, member service, digital banking support and troubleshooting. The Digital Services Specialist assists members and employees with digital banking products and services while ensuring operational excellence, regulatory compliance, and exceptional member experience. The position partners with internal departments to improve digital adoption, streamline processes, and support emerging technologies and AI-driven tools. The Digital Services Specialist will build and strengthen member relationships by educating members on products and services, identify member needs, and offer personalized financial solutions that deliver value and enhance the member experience. MAJOR ACTIVITIES ROLE PURPOSE Support digital account opening processes, onboarding activities, and account maintenance functions while ensuring a seamless member experience. Deepens member relationships through proactive needs discovery, financial education, and consultative service. Connects members with appropriate products and services that support their financial goals, enhance the member experience, and strengthen overall member engagement and retention. Provide support for online banking, mobile banking, digital account opening, and other digital services platforms. Assist members and employees with digital service inquiries, troubleshooting, and resolution of issues through various delivery channels. Research and resolve member concerns related to digital services, account access, authentication issues, system functionality, and operational requests. Process digital service requests accurately while maintaining compliance with credit union policies, procedures, operational controls, and regulatory requirements. Monitor digital service activities and identify opportunities to improve service delivery, member satisfaction, and digital adoption. Assist with testing, implementation, and ongoing support of digital banking enhancements, emerging technologies, and AI-powered solutions. Collaborate with cross-functional teams to optimize digital workflows, improve operational efficiency, and enhance the overall member experience. Ensure appropriate risk mitigation activities and operational controls are followed to protect member information and minimize fraud exposure. Utilize multiple software applications, digital banking systems, operational tools, and reporting resources to support daily responsibilities. Maintain current knowledge of credit union products, services, digital platforms, and industry trends. Other duties as assigned. CRITICAL RESULTS Member relationship growth metrics are consistently achieved. Key operational metrics, service standards, and goals are consistently achieved. Attendance, scheduling, and productivity expectations are met. Members receive timely, accurate, and professional support regarding digital banking products and services. Digital account openings and onboarding activities are processed efficiently and accurately. Member issues and service requests are resolved with a high level of satisfaction and within established service standards. Strong compliance with applicable policies, procedures, operational controls, and regulatory requirements is consistently maintained. Risks, losses, and operational errors are minimized through adherence to internal controls and established processes. Digital banking adoption and member engagement objectives are supported and achieved. System enhancements, implementations, and testing activities are completed accurately and efficiently. Product knowledge remains current to effectively support members and employees. Written and verbal communications with members and employees are professional, accurate, and informative. Attendance, scheduling, and productivity expectations are met. Positive working relationships are maintained with members, employees, vendors, and business partners. Support is provided to internal departments as needed to promote consistent and exceptional member experience. QUALIFICATIONS High school diploma or equivalent required. Post-secondary education in business, finance, information technology, or related field preferred. Two years or more of experience in financial services, contact center operations, digital banking, member service, or related experience preferred. Required to hold Certified Credit Union Financial Counselor (CCUFC) or be able to earn designation within 24 months of being in role. Knowledge of digital banking platforms, online account opening systems, mobile banking applications, and related technologies preferred. Strong problem-solving, analytical thinking, and troubleshooting skills. Excellent verbal and written communication skills with the ability to explain technical concepts in a clear and professional manner. Ability to learn, retain, and apply knowledge regarding multiple software applications, operational systems, and digital technologies. Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Teams. Ability to manage multiple priorities while maintaining accuracy and attention to detail. Ability to work independently and collaboratively within a team environment. Knowledge of privacy, information security, fraud prevention, and regulatory requirements related to digital services preferred. Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WFCU's core values. Member Focus (Internal and External): Builds member confidence, is committed to increasing member satisfaction, assumes responsibility for solving member problems, and delivers exceptional service experiences. Deepening Member Relationships & Financial Wellness: Builds trusted relationships with members by actively engaging in meaningful conversations to understand their financial goals, needs, and challenges. Uses consultative skills to provide personalized guidance and recommend products, services, and solutions that enhance financial well-being, strengthen member loyalty, and support long-term financial success. Dependability: Meets commitments, works independently, accepts accountability, handles change effectively, and consistently demonstrates reliability. Integrity/Ethics: Maintains confidentiality, acts with honesty and professionalism, supports organizational values, and demonstrates accountability in all actions. Job Specific Competencies: Relationship Building Skills: Develops strong working relationships, promotes collaboration, and identifies opportunities to improve member value and engagement. Job Knowledge: Maintains expertise in digital banking products, services, technologies, and operational procedures. Productivity: Effectively prioritizes work, manages multiple responsibilities, and meets established deadlines and performance expectations. Quality: Demonstrates attention to detail, pursues continuous improvement, and ensures accuracy in all work performed. Communication Skills: Clearly communicates information to members and employees with varying levels of technical understanding. Interpersonal Skills: Demonstrates active listening, flexibility, professionalism, and the ability to build trust with members and coworkers. Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is frequently required to sit, communicate, hear, and utilize computer equipment. The employee may occasionally be required to lift and/or move items weighing up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. The employee is not substantially exposed to adverse environmental conditions. The noise level in the work environment is typically moderate. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER WEOKIE does not and shall not discriminate on the basis of Protected Status, marital status, political belief or any other status or condition protected by applicable federal and/or state law. Bona fide occupational qualifications will be applied impartially. These activities include, but are not limited to, hiring of staff, selection of volunteers and vendors, and provision of services . click apply for full job details
09/29/2026
Full time
Job Description Job Description BASIC FUNCTION The primary purpose of this position is to assist WEOKIE Federal Credit Union in carrying out our vision. Our vision is to make a difference, one person at a time, by being the best place our employees have ever worked, our members' most trusted financial partner, and a positive force to improve our community. We carry out this vision by "Doing the Right Thing." The Digital Services Specialist supports the delivery, maintenance, and enhancement of the Credit Union's digital member experience. This position serves as a primary resource for digital account opening, digital onboarding, member service, digital banking support and troubleshooting. The Digital Services Specialist assists members and employees with digital banking products and services while ensuring operational excellence, regulatory compliance, and exceptional member experience. The position partners with internal departments to improve digital adoption, streamline processes, and support emerging technologies and AI-driven tools. The Digital Services Specialist will build and strengthen member relationships by educating members on products and services, identify member needs, and offer personalized financial solutions that deliver value and enhance the member experience. MAJOR ACTIVITIES ROLE PURPOSE Support digital account opening processes, onboarding activities, and account maintenance functions while ensuring a seamless member experience. Deepens member relationships through proactive needs discovery, financial education, and consultative service. Connects members with appropriate products and services that support their financial goals, enhance the member experience, and strengthen overall member engagement and retention. Provide support for online banking, mobile banking, digital account opening, and other digital services platforms. Assist members and employees with digital service inquiries, troubleshooting, and resolution of issues through various delivery channels. Research and resolve member concerns related to digital services, account access, authentication issues, system functionality, and operational requests. Process digital service requests accurately while maintaining compliance with credit union policies, procedures, operational controls, and regulatory requirements. Monitor digital service activities and identify opportunities to improve service delivery, member satisfaction, and digital adoption. Assist with testing, implementation, and ongoing support of digital banking enhancements, emerging technologies, and AI-powered solutions. Collaborate with cross-functional teams to optimize digital workflows, improve operational efficiency, and enhance the overall member experience. Ensure appropriate risk mitigation activities and operational controls are followed to protect member information and minimize fraud exposure. Utilize multiple software applications, digital banking systems, operational tools, and reporting resources to support daily responsibilities. Maintain current knowledge of credit union products, services, digital platforms, and industry trends. Other duties as assigned. CRITICAL RESULTS Member relationship growth metrics are consistently achieved. Key operational metrics, service standards, and goals are consistently achieved. Attendance, scheduling, and productivity expectations are met. Members receive timely, accurate, and professional support regarding digital banking products and services. Digital account openings and onboarding activities are processed efficiently and accurately. Member issues and service requests are resolved with a high level of satisfaction and within established service standards. Strong compliance with applicable policies, procedures, operational controls, and regulatory requirements is consistently maintained. Risks, losses, and operational errors are minimized through adherence to internal controls and established processes. Digital banking adoption and member engagement objectives are supported and achieved. System enhancements, implementations, and testing activities are completed accurately and efficiently. Product knowledge remains current to effectively support members and employees. Written and verbal communications with members and employees are professional, accurate, and informative. Attendance, scheduling, and productivity expectations are met. Positive working relationships are maintained with members, employees, vendors, and business partners. Support is provided to internal departments as needed to promote consistent and exceptional member experience. QUALIFICATIONS High school diploma or equivalent required. Post-secondary education in business, finance, information technology, or related field preferred. Two years or more of experience in financial services, contact center operations, digital banking, member service, or related experience preferred. Required to hold Certified Credit Union Financial Counselor (CCUFC) or be able to earn designation within 24 months of being in role. Knowledge of digital banking platforms, online account opening systems, mobile banking applications, and related technologies preferred. Strong problem-solving, analytical thinking, and troubleshooting skills. Excellent verbal and written communication skills with the ability to explain technical concepts in a clear and professional manner. Ability to learn, retain, and apply knowledge regarding multiple software applications, operational systems, and digital technologies. Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Teams. Ability to manage multiple priorities while maintaining accuracy and attention to detail. Ability to work independently and collaboratively within a team environment. Knowledge of privacy, information security, fraud prevention, and regulatory requirements related to digital services preferred. Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WFCU's core values. Member Focus (Internal and External): Builds member confidence, is committed to increasing member satisfaction, assumes responsibility for solving member problems, and delivers exceptional service experiences. Deepening Member Relationships & Financial Wellness: Builds trusted relationships with members by actively engaging in meaningful conversations to understand their financial goals, needs, and challenges. Uses consultative skills to provide personalized guidance and recommend products, services, and solutions that enhance financial well-being, strengthen member loyalty, and support long-term financial success. Dependability: Meets commitments, works independently, accepts accountability, handles change effectively, and consistently demonstrates reliability. Integrity/Ethics: Maintains confidentiality, acts with honesty and professionalism, supports organizational values, and demonstrates accountability in all actions. Job Specific Competencies: Relationship Building Skills: Develops strong working relationships, promotes collaboration, and identifies opportunities to improve member value and engagement. Job Knowledge: Maintains expertise in digital banking products, services, technologies, and operational procedures. Productivity: Effectively prioritizes work, manages multiple responsibilities, and meets established deadlines and performance expectations. Quality: Demonstrates attention to detail, pursues continuous improvement, and ensures accuracy in all work performed. Communication Skills: Clearly communicates information to members and employees with varying levels of technical understanding. Interpersonal Skills: Demonstrates active listening, flexibility, professionalism, and the ability to build trust with members and coworkers. Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is frequently required to sit, communicate, hear, and utilize computer equipment. The employee may occasionally be required to lift and/or move items weighing up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. The employee is not substantially exposed to adverse environmental conditions. The noise level in the work environment is typically moderate. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER WEOKIE does not and shall not discriminate on the basis of Protected Status, marital status, political belief or any other status or condition protected by applicable federal and/or state law. Bona fide occupational qualifications will be applied impartially. These activities include, but are not limited to, hiring of staff, selection of volunteers and vendors, and provision of services . click apply for full job details
Job Description Job Description Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berxi () is a fast-growing e-commerce start-up within Berkshire Hathaway Specialty Insurance. We set out to build a modern, customer-focused, digital platform to help professionals and small businesses buy and manage insurance smarter and faster - all of which saves them time and money. BHSI has an exciting opportunity for a hands-on Marketing Web Production Specialist at Berxi who can both execute and improve our client-facing WordPress experience which drives the majority of our business. This is an execution-focused role for someone who can build, troubleshoot, and optimize pages directly. You're not expected to be a developer, but you are expected to handle simple CMS fixes and partner with our web development agency to scope more complex needs. You will own page production and performance across the marketing website, translating strategy into high-quality, conversion-oriented experiences throughout the customer journey. You'll work within an established system but are expected to challenge it by identifying UX, layout, and performance gaps and implementing improvements. You'll join a small, highly collaborative marketing web team that spans content, SEO, AEO, operations, and design. Because of our size, we rely on people who can work across disciplines, move quickly, identify opportunities that improve how we operate, and implement solutions without relying heavily on engineering support. Responsibilities: Execute and optimize marketing page experiences Build 5-8+ pages per month using WordPress (Gutenberg with a custom theme), working collaboratively with SMEs to execute and influence designs Implement SEO, UX, and conversion best practices directly in-page Execute QA across devices, browsers, and breakpoints Own marketing site performance and improvement Analyze engagement and conversion signals (scroll, clicks, drop-off, quote starts) Identify and fix issues related to layout, hierarchy, CTAs, and page structure, balancing UX, SEO, and conversion goals Drive measurable improvements in conversion and engagement metrics Manage technical site health Partner with web agency but own day-to-day site performance Monitor and improve: Page speed Core Web Vitals Responsiveness Template behavior Troubleshoot issues with internal team before escalating to development agency Increase technical leverage Solve simple front-end issues using HTML, CSS, and CMS capabilities Work collaboratively with web agency to solve more complex technical and design issues and template updates Modify blocks and layouts without requiring web agency support when possible Improve page performance, structure, and usability through hands-on changes Improve systems, not just pages Identify ways to make page builds faster, more scalable, and more consistent Contribute to evolution of templates, components, and workflows What success looks like Pages are shipped quickly and consistently meet quality standards Conversion and engagement metrics improve based on your changes Site issues are identified and resolved proactively The site functions at a high technical level for humans and machines Reliance on development agency decreases Page production becomes more reliable and scalable over time Qualifications, Skills and Experience: Required 3-5 years' experience in hands-on web execution roles (web ops, CMS management, digital experience) Strong experience building pages in WordPress or similar CMS Practical ability to troubleshoot and fix simple front-end issues using HTML/CSS Demonstrable understanding of UX and content hierarchy, responsive behavior, and accessibility basics Experience using analytics (GA4 or similar) to identify and act on performance issues Strong understanding of diagnostic web metrics and Core Web Vitals (CLS, LCP, INP, TTFB) and how they impact UX, SEO, and AI-driven discovery Working knowledge of SEO/AEO execution: Applying search intent to page structure Implementing headings, internal linking, structured content Self-starter who can take on responsibility and achieve goals independently Strong collaborator who can communicate across technical and non-technical teams Ability to work 4 days per week onsite in downtown Boston Preferred Bachelor's degree in marketing, digital media, communications, e-commerce, information systems, web development, or a related field; equivalent experience considered Experience working at or managing a web agency Familiarity with tools like GTM, Clarity, Heap, GSC E-commerce experience Experience with CRO and experimentation Understanding of accessibility best practices and how to apply them Exposure to technical SEO and page performance optimization Experience in finance, insurance, or other regulated industries BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position is $95,000 to $115,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
09/28/2026
Full time
Job Description Job Description Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berxi () is a fast-growing e-commerce start-up within Berkshire Hathaway Specialty Insurance. We set out to build a modern, customer-focused, digital platform to help professionals and small businesses buy and manage insurance smarter and faster - all of which saves them time and money. BHSI has an exciting opportunity for a hands-on Marketing Web Production Specialist at Berxi who can both execute and improve our client-facing WordPress experience which drives the majority of our business. This is an execution-focused role for someone who can build, troubleshoot, and optimize pages directly. You're not expected to be a developer, but you are expected to handle simple CMS fixes and partner with our web development agency to scope more complex needs. You will own page production and performance across the marketing website, translating strategy into high-quality, conversion-oriented experiences throughout the customer journey. You'll work within an established system but are expected to challenge it by identifying UX, layout, and performance gaps and implementing improvements. You'll join a small, highly collaborative marketing web team that spans content, SEO, AEO, operations, and design. Because of our size, we rely on people who can work across disciplines, move quickly, identify opportunities that improve how we operate, and implement solutions without relying heavily on engineering support. Responsibilities: Execute and optimize marketing page experiences Build 5-8+ pages per month using WordPress (Gutenberg with a custom theme), working collaboratively with SMEs to execute and influence designs Implement SEO, UX, and conversion best practices directly in-page Execute QA across devices, browsers, and breakpoints Own marketing site performance and improvement Analyze engagement and conversion signals (scroll, clicks, drop-off, quote starts) Identify and fix issues related to layout, hierarchy, CTAs, and page structure, balancing UX, SEO, and conversion goals Drive measurable improvements in conversion and engagement metrics Manage technical site health Partner with web agency but own day-to-day site performance Monitor and improve: Page speed Core Web Vitals Responsiveness Template behavior Troubleshoot issues with internal team before escalating to development agency Increase technical leverage Solve simple front-end issues using HTML, CSS, and CMS capabilities Work collaboratively with web agency to solve more complex technical and design issues and template updates Modify blocks and layouts without requiring web agency support when possible Improve page performance, structure, and usability through hands-on changes Improve systems, not just pages Identify ways to make page builds faster, more scalable, and more consistent Contribute to evolution of templates, components, and workflows What success looks like Pages are shipped quickly and consistently meet quality standards Conversion and engagement metrics improve based on your changes Site issues are identified and resolved proactively The site functions at a high technical level for humans and machines Reliance on development agency decreases Page production becomes more reliable and scalable over time Qualifications, Skills and Experience: Required 3-5 years' experience in hands-on web execution roles (web ops, CMS management, digital experience) Strong experience building pages in WordPress or similar CMS Practical ability to troubleshoot and fix simple front-end issues using HTML/CSS Demonstrable understanding of UX and content hierarchy, responsive behavior, and accessibility basics Experience using analytics (GA4 or similar) to identify and act on performance issues Strong understanding of diagnostic web metrics and Core Web Vitals (CLS, LCP, INP, TTFB) and how they impact UX, SEO, and AI-driven discovery Working knowledge of SEO/AEO execution: Applying search intent to page structure Implementing headings, internal linking, structured content Self-starter who can take on responsibility and achieve goals independently Strong collaborator who can communicate across technical and non-technical teams Ability to work 4 days per week onsite in downtown Boston Preferred Bachelor's degree in marketing, digital media, communications, e-commerce, information systems, web development, or a related field; equivalent experience considered Experience working at or managing a web agency Familiarity with tools like GTM, Clarity, Heap, GSC E-commerce experience Experience with CRO and experimentation Understanding of accessibility best practices and how to apply them Exposure to technical SEO and page performance optimization Experience in finance, insurance, or other regulated industries BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position is $95,000 to $115,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Description Job Description Principal Test Engineer JOB DESCRIPTION Job Title: Principal Test Engineer Job Code: 12663 Reports To: Manager/Director of Engineering Department Name: 40 - Test Engineering Location: Wichita POSITION SUMMARY (Briefly describe the purpose of the position ) Plan, design and evaluate test development projects in collaboration with internal and external customers to ensure that all specifications meet customer expectations and organizational requirements. Must have experience with memory testing. Position is located in Wichita, KS. Please do not apply if you are not interested in relocation. ITAR Compliance is required. You must be a US Citizens or Green Card holder to be considered for position. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE (List in order of importance ) Develop semiconductor component-level test plans that determine methods, procedures, and conditions to ensure coverage of device specifications that meet customer application requirements. Develop Automated Test Equipment (ATE) test program hardware and software to test semiconductor devices per customer approved test plans. Configure and/or program bench level lab equipment as needed to meet test requirements. Work with the Sales Team to accurately cost quote device test development engineering hours, test platform hours, and the test hardware required to meet customer approved test plans. Work with the Operations Team to determine engineering feasibility and cost effectiveness for production-level test programs. Resolve technical problems using device/test debugging technics, and collection of test characterization data to reach engineering conclusions for driving corrective actions. Flexibility to perform other duties as assigned. JOB REQUIREMENTS INCLUDE (List as required or preferred ) Education: Bachelor's degree in Electrical Engineering preferred; however, a combination of education and experience wherein the skills and abilities to perform the responsibilities and functions have been adequately demonstrated is acceptable. Experience: 7-10 years of the following experience is required: Developing IC test solutions on automated test equipment such as Teradyne, Advantest, LTX-Credence, etc. platforms. Test program development of digital, analog or mixed signal integrated circuits. Utilize knowledge of programming techniques, electronic, test equipment, and test specifications to develop test programs to a set schedule. Read, analyze, and interpret semiconductor datasheets and test specifications to estimate test program development time and material costs. Program manage individual test developments from initial stage to completion while accurately reporting status to all stakeholders. Maintain a high level of attention to detail and accuracy to ensure data integrity. Utilize effective communication skills with internal and external customers to achieve required results. Effectively and efficiently utilize Microsoft Office and other computer products and programs. Knowledge/Skills/Overall Competences: Job Knowledge: Possesses and applies a comprehensive knowledge of a particular field of specialization to the completion of significant assignments. Comprehensive knowledge of products and product direction for all products. Level at which career may plateau. Technical Skill Having wide-ranging experience, uses professional concepts and company objectives to resolve significantly complex issues in creative and effective ways. Applies extensive expertise as a specialist to accomplish goals. Leads product design projects. An emerging authority in a particular field. Design/Planning: Task Definition, Design, Project Planning Understands company technical goals and direction and influences how it applies to work in the function. Accurately estimates time and resources necessary for projects. Coaches and leads others in the use of process and planning tools. Job Complexity Works on significant and complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining results. Complexity of work requires ingenuity and creativity to solve problems and accomplish goals. Creates formal networks involving coordination among internal groups. Problem Resolution Identifies and resolves problems and issues outside of the assigned area. Develops solutions to complex problems that require the regular use of ingenuity and creativity. Serves as a mentor or consultant to others in solving problems or thinking through issues. Communication: Verbal/Written Consistently communicates effectively across organizational boundaries and externally to customers. Involved in cross-department projects in defining or solving problems. Interacts to share knowledge and solutions and to lead/serve on task teams or committees. Teamwork Leads others in gaining a common understanding through discussion. Clarifies team goals, expectations, ground rules and responsibilities. Makes progress even when ambiguity has not been resolved. Personal Leadership: Influencing, Impact, Affecting Change, Coaching Establishes product direction in related areas. Makes decisions that affect income, expenses, operations and customer relations that in turn directly influence activities and objectives of cross functional work groups or function. Sound decisions or recommendations result in successfully achieving critical company objectives and affect the image of the organization's technological capability. Effective in gaining buy-in. Coach/Develop others in many related areas. Supervision Required Duties are performed under minimal supervision with assignments given in terms of objectives and results expected. Operates with substantial latitude for un-reviewed actions or decisions. Determines methods and procedures on new assignments and may lead activities of other personal
09/28/2026
Full time
Job Description Job Description Principal Test Engineer JOB DESCRIPTION Job Title: Principal Test Engineer Job Code: 12663 Reports To: Manager/Director of Engineering Department Name: 40 - Test Engineering Location: Wichita POSITION SUMMARY (Briefly describe the purpose of the position ) Plan, design and evaluate test development projects in collaboration with internal and external customers to ensure that all specifications meet customer expectations and organizational requirements. Must have experience with memory testing. Position is located in Wichita, KS. Please do not apply if you are not interested in relocation. ITAR Compliance is required. You must be a US Citizens or Green Card holder to be considered for position. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE (List in order of importance ) Develop semiconductor component-level test plans that determine methods, procedures, and conditions to ensure coverage of device specifications that meet customer application requirements. Develop Automated Test Equipment (ATE) test program hardware and software to test semiconductor devices per customer approved test plans. Configure and/or program bench level lab equipment as needed to meet test requirements. Work with the Sales Team to accurately cost quote device test development engineering hours, test platform hours, and the test hardware required to meet customer approved test plans. Work with the Operations Team to determine engineering feasibility and cost effectiveness for production-level test programs. Resolve technical problems using device/test debugging technics, and collection of test characterization data to reach engineering conclusions for driving corrective actions. Flexibility to perform other duties as assigned. JOB REQUIREMENTS INCLUDE (List as required or preferred ) Education: Bachelor's degree in Electrical Engineering preferred; however, a combination of education and experience wherein the skills and abilities to perform the responsibilities and functions have been adequately demonstrated is acceptable. Experience: 7-10 years of the following experience is required: Developing IC test solutions on automated test equipment such as Teradyne, Advantest, LTX-Credence, etc. platforms. Test program development of digital, analog or mixed signal integrated circuits. Utilize knowledge of programming techniques, electronic, test equipment, and test specifications to develop test programs to a set schedule. Read, analyze, and interpret semiconductor datasheets and test specifications to estimate test program development time and material costs. Program manage individual test developments from initial stage to completion while accurately reporting status to all stakeholders. Maintain a high level of attention to detail and accuracy to ensure data integrity. Utilize effective communication skills with internal and external customers to achieve required results. Effectively and efficiently utilize Microsoft Office and other computer products and programs. Knowledge/Skills/Overall Competences: Job Knowledge: Possesses and applies a comprehensive knowledge of a particular field of specialization to the completion of significant assignments. Comprehensive knowledge of products and product direction for all products. Level at which career may plateau. Technical Skill Having wide-ranging experience, uses professional concepts and company objectives to resolve significantly complex issues in creative and effective ways. Applies extensive expertise as a specialist to accomplish goals. Leads product design projects. An emerging authority in a particular field. Design/Planning: Task Definition, Design, Project Planning Understands company technical goals and direction and influences how it applies to work in the function. Accurately estimates time and resources necessary for projects. Coaches and leads others in the use of process and planning tools. Job Complexity Works on significant and complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining results. Complexity of work requires ingenuity and creativity to solve problems and accomplish goals. Creates formal networks involving coordination among internal groups. Problem Resolution Identifies and resolves problems and issues outside of the assigned area. Develops solutions to complex problems that require the regular use of ingenuity and creativity. Serves as a mentor or consultant to others in solving problems or thinking through issues. Communication: Verbal/Written Consistently communicates effectively across organizational boundaries and externally to customers. Involved in cross-department projects in defining or solving problems. Interacts to share knowledge and solutions and to lead/serve on task teams or committees. Teamwork Leads others in gaining a common understanding through discussion. Clarifies team goals, expectations, ground rules and responsibilities. Makes progress even when ambiguity has not been resolved. Personal Leadership: Influencing, Impact, Affecting Change, Coaching Establishes product direction in related areas. Makes decisions that affect income, expenses, operations and customer relations that in turn directly influence activities and objectives of cross functional work groups or function. Sound decisions or recommendations result in successfully achieving critical company objectives and affect the image of the organization's technological capability. Effective in gaining buy-in. Coach/Develop others in many related areas. Supervision Required Duties are performed under minimal supervision with assignments given in terms of objectives and results expected. Operates with substantial latitude for un-reviewed actions or decisions. Determines methods and procedures on new assignments and may lead activities of other personal
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Two to four years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/28/2026
Full time
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Two to four years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Application Development - Engineering Operations Tools & Application Development Job Code: 45113 Job Location: Greenville, TX (On-site) Job Schedule: 1st Shift 9/80 Job Description: As an Application Development Specialist, you will be responsible for playing a crucial role in developing, maintaining and integrating our backend systems in a closed area, including our Golang Teamcenter libraries, NX ufunc, Capital Harness DRC libraries among other reusable and extensible codebase. You will primarily manage, enhance and integrate our microservices infrastructure while contributing to broader general to be defined tasking due to the unique nature of the program. This role requires a self-driven individual who can work independently and prioritize tasking based on program rea need balanced with broader business requirements and is proactive in staying current with emerging technologies and can participate in efforts effectively with a small team of developers as well as balance the program security control functions. Essential Functions: Develop, maintain, integrate, upgrade and enhance Golang Teamcenter libraries, NX ufunc, Capital Harness DRC libraries among other reusable and extensible codebase. Develop, maintain, integrate, and upgrade the upkeep of and management of microservices within our technology stack. Collaborate with cross-functional teams to integrate backend systems with web applications. Personally, maintaining some self-driven or time driven projects with a large amount of autonomy as required. Stay updated with industry trends and technologies to ensure our systems remain cutting-edge. Troubleshoot and resolve issues related to API integrations and microservices versus program security control implementation and provide solutions not too far out of line with general established solutions. Contributes to the design and architecture of scalable and efficient backend systems. Advocate and arbitrate with the team for best design based on requirements defined to be met. Understanding in Golang, C#, JavaScript, and Vue, or equivalent languages. Familiarity with PLM tools and CAD/CAM and teams Custom developed applications/systems garnered towards the ISR business model. Strong understanding of microservices architecture implementation. Experience with integrating disparate tools into a PLM suite such as Simulations, Requirements Management, MBSE, or "unique space" and be comfortable explaining what was required in detail. Excellent problem-solving skills and the ability to adapt to new technologies, provide solutions and once confirmed, implement said solutions. Strong communication skills, status and prioritization and the ability to work effectively in a fast-paced environment with minimal oversight. Utilization of and development for Teamcenter RAC and/or Active Workspace experience Experience and hands on exposure for working with large data migrations/transforms. Aptitude in working directly with infrastructure/architecture across various virtualization platforms and program vs enterprise teams. Comfort in uncharted digital territories with results delivery as it applies to business need. Other duties as assigned by Supervisor. Qualifications: Bachelor's Degree with four (4) years of Software development with a focus on backend systems experience. Graduate Degree with two (2) years of Software development with a focus on backend systems experience. In lieu of a degree, minimum of eight (8) years of Software development with a focus on backend systems experience. Must have an active Secret clearance at the time of hire. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
09/28/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Application Development - Engineering Operations Tools & Application Development Job Code: 45113 Job Location: Greenville, TX (On-site) Job Schedule: 1st Shift 9/80 Job Description: As an Application Development Specialist, you will be responsible for playing a crucial role in developing, maintaining and integrating our backend systems in a closed area, including our Golang Teamcenter libraries, NX ufunc, Capital Harness DRC libraries among other reusable and extensible codebase. You will primarily manage, enhance and integrate our microservices infrastructure while contributing to broader general to be defined tasking due to the unique nature of the program. This role requires a self-driven individual who can work independently and prioritize tasking based on program rea need balanced with broader business requirements and is proactive in staying current with emerging technologies and can participate in efforts effectively with a small team of developers as well as balance the program security control functions. Essential Functions: Develop, maintain, integrate, upgrade and enhance Golang Teamcenter libraries, NX ufunc, Capital Harness DRC libraries among other reusable and extensible codebase. Develop, maintain, integrate, and upgrade the upkeep of and management of microservices within our technology stack. Collaborate with cross-functional teams to integrate backend systems with web applications. Personally, maintaining some self-driven or time driven projects with a large amount of autonomy as required. Stay updated with industry trends and technologies to ensure our systems remain cutting-edge. Troubleshoot and resolve issues related to API integrations and microservices versus program security control implementation and provide solutions not too far out of line with general established solutions. Contributes to the design and architecture of scalable and efficient backend systems. Advocate and arbitrate with the team for best design based on requirements defined to be met. Understanding in Golang, C#, JavaScript, and Vue, or equivalent languages. Familiarity with PLM tools and CAD/CAM and teams Custom developed applications/systems garnered towards the ISR business model. Strong understanding of microservices architecture implementation. Experience with integrating disparate tools into a PLM suite such as Simulations, Requirements Management, MBSE, or "unique space" and be comfortable explaining what was required in detail. Excellent problem-solving skills and the ability to adapt to new technologies, provide solutions and once confirmed, implement said solutions. Strong communication skills, status and prioritization and the ability to work effectively in a fast-paced environment with minimal oversight. Utilization of and development for Teamcenter RAC and/or Active Workspace experience Experience and hands on exposure for working with large data migrations/transforms. Aptitude in working directly with infrastructure/architecture across various virtualization platforms and program vs enterprise teams. Comfort in uncharted digital territories with results delivery as it applies to business need. Other duties as assigned by Supervisor. Qualifications: Bachelor's Degree with four (4) years of Software development with a focus on backend systems experience. Graduate Degree with two (2) years of Software development with a focus on backend systems experience. In lieu of a degree, minimum of eight (8) years of Software development with a focus on backend systems experience. Must have an active Secret clearance at the time of hire. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
09/28/2026
Full time
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
Job Description Job Description This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. We are seeking dynamic thinkers who could be integral team members for our high-tech avionics' products. Role purpose (position scope): The Information Security Specialist (Information Systems Security Officer) helps build and operate the internal security program and technology operations. This hands-on role works across security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. The position works closely with IT, engineering, and business teams to keep the company secure without slowing it down and is intended for an individual who wants to grow into a senior internal security role over time. Key Responsibilities: Support day-to-day security operations, including SIEM and EDR alert triage, log review, and incident-response investigations. Help administer identity and access management systems, including SSO, MFA, directory services, onboarding, transfers, offboarding, periodic access reviews, and cleanup of stale accounts and entitlements. Maintain and improve endpoint security, including EDR health, patch management, configuration baselines, and disk encryption. Assist with firewall rule reviews, VPN administration, network segmentation, and monitoring for misconfigurations. Support vulnerability scanning, prioritization, remediation coordination, and metric tracking. Support compliance activities such as CMMC and NIST by collecting evidence, maintaining policies, completing customer security questionnaires, and preparing for applicable audits. Support vendor risk management by reviewing third-party security documentation and tracking risk acceptances. Develop and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a point of contact for security questions, suspicious emails, lost devices, and access requests. Document security processes, runbooks, and System Security Plan (SSP) so the program can scale as the company grows. Participate in the on-call rotation. Required Qualifications: At least one year of experience in information security, IT operations, or a closely related field Solid fundamentals in networking, operating systems, and authentication protocols. Familiarity with compliance frameworks, especially CMMC and applicable European requirements such as Cyber Essentials. Ability to script in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, including the ability to explain security concepts to non-technical audiences. Experience supporting and managing highly regulated and secured network systems. Self-directed and comfortable providing Tier 2 helpdesk support as well as working across teams in a fast-moving environment. Willingness to be part of the on-call rotation and respond to cyber incidents during evening or weekends. Ability to obtain industry certifications such as CCNA, CompTIA Security+, or Network+ within the next 12 months. Preferred Qualifications: Three or more years of experience in information security, AI, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of SIEM, EDR, vulnerability scanners, identity providers such as Okta or Entra ID, and cloud platforms such as AWS, Azure, or GCP. Experience supporting or leading audits. Exposure to cloud security posture management. Familiarity with offensive security concepts and tooling highly regulated and secured network systems. Industry certification such as CISSP, CISM, CCIE, CCNP Security, CISA, CRISC, or similar. Compliance Considerations: The role may support applicable information-security and regulatory requirements identified for the business, including ITAR, CMMC, NIS2, Cyber Essentials and Cyber Essentials Plus, CMS, DCPP, and ISO/IEC 27001. Work Environment: This is an on-site position at the designated company location. Direct Reports No direct reports. The position may provide technical direction, peer review, or mentoring consistent with the assigned level. Physical Demands Tasks involve light physical effort in sedentary to light work and may involve lifting, carrying, pushing, or pulling objects or materials weighing 5-10 lb. Tasks may involve extended periods at a keyboard or workstation. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties described above, the employee mainly works in an office, lab, or factory setting that is relatively quiet and has temperature-control systems. This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.
09/28/2026
Full time
Job Description Job Description This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. We are seeking dynamic thinkers who could be integral team members for our high-tech avionics' products. Role purpose (position scope): The Information Security Specialist (Information Systems Security Officer) helps build and operate the internal security program and technology operations. This hands-on role works across security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. The position works closely with IT, engineering, and business teams to keep the company secure without slowing it down and is intended for an individual who wants to grow into a senior internal security role over time. Key Responsibilities: Support day-to-day security operations, including SIEM and EDR alert triage, log review, and incident-response investigations. Help administer identity and access management systems, including SSO, MFA, directory services, onboarding, transfers, offboarding, periodic access reviews, and cleanup of stale accounts and entitlements. Maintain and improve endpoint security, including EDR health, patch management, configuration baselines, and disk encryption. Assist with firewall rule reviews, VPN administration, network segmentation, and monitoring for misconfigurations. Support vulnerability scanning, prioritization, remediation coordination, and metric tracking. Support compliance activities such as CMMC and NIST by collecting evidence, maintaining policies, completing customer security questionnaires, and preparing for applicable audits. Support vendor risk management by reviewing third-party security documentation and tracking risk acceptances. Develop and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a point of contact for security questions, suspicious emails, lost devices, and access requests. Document security processes, runbooks, and System Security Plan (SSP) so the program can scale as the company grows. Participate in the on-call rotation. Required Qualifications: At least one year of experience in information security, IT operations, or a closely related field Solid fundamentals in networking, operating systems, and authentication protocols. Familiarity with compliance frameworks, especially CMMC and applicable European requirements such as Cyber Essentials. Ability to script in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, including the ability to explain security concepts to non-technical audiences. Experience supporting and managing highly regulated and secured network systems. Self-directed and comfortable providing Tier 2 helpdesk support as well as working across teams in a fast-moving environment. Willingness to be part of the on-call rotation and respond to cyber incidents during evening or weekends. Ability to obtain industry certifications such as CCNA, CompTIA Security+, or Network+ within the next 12 months. Preferred Qualifications: Three or more years of experience in information security, AI, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of SIEM, EDR, vulnerability scanners, identity providers such as Okta or Entra ID, and cloud platforms such as AWS, Azure, or GCP. Experience supporting or leading audits. Exposure to cloud security posture management. Familiarity with offensive security concepts and tooling highly regulated and secured network systems. Industry certification such as CISSP, CISM, CCIE, CCNP Security, CISA, CRISC, or similar. Compliance Considerations: The role may support applicable information-security and regulatory requirements identified for the business, including ITAR, CMMC, NIS2, Cyber Essentials and Cyber Essentials Plus, CMS, DCPP, and ISO/IEC 27001. Work Environment: This is an on-site position at the designated company location. Direct Reports No direct reports. The position may provide technical direction, peer review, or mentoring consistent with the assigned level. Physical Demands Tasks involve light physical effort in sedentary to light work and may involve lifting, carrying, pushing, or pulling objects or materials weighing 5-10 lb. Tasks may involve extended periods at a keyboard or workstation. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties described above, the employee mainly works in an office, lab, or factory setting that is relatively quiet and has temperature-control systems. This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
09/28/2026
Full time
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
Job Description Job Description Are You the Person Everyone Calls When the Plant Stops? You may currently be called a controls technician, automation specialist, PLC programmer, electrical technician, maintenance technician, or controls engineer. Your title and degree matter less to us than your ability to understand a complex industrial system, find the real source of a problem, and make it work. Factory Systems is looking for a smart, hands-on industrial problem-solver who understands that a production system is more than its PLC. Machines, sensors, wiring, drives, networks, computers, databases, software, operators, and processes all must work together. We need someone who can determine which part is actually causing the problem and take ownership of fixing it. The strongest candidate may be largely self-taught. You may have learned industrial automation because you were curious, because nobody else could solve the problem, or because keeping the plant running depended on you. If you are ready to leave shift maintenance and the daily production-floor grind for a clean, professional engineering environment with greater variety, autonomy, and technical responsibility, we would like to talk with you. What You Will Do Support industrial controls, manufacturing software, and connected production systems Troubleshoot problems involving PLCs, HMIs, sensors, drives, wiring, industrial networks, Windows computers, databases, and production equipment Take ownership of customer problems from the initial call through final resolution Determine whether a problem is electrical, mechanical, controls-related, network-related, software-related, or operational Connect both modern and legacy production equipment to data-collection and manufacturing-information systems Modify and maintain PLC and HMI applications Support industrial computers, workstations, databases, communications, and system interfaces Perform remote troubleshooting and travel to customer facilities when on-site work is necessary Assist with system installation, commissioning, upgrades, backups, and recovery Document system configurations, changes, and effective troubleshooting procedures Identify recurring problems and develop standardized, repeatable solutions Help less-experienced team members develop practical troubleshooting and implementation skills Work directly with customer maintenance, engineering, production, and IT personnel Escalate genuine architectural, safety, or high-risk issues when appropriate We are looking for someone who: Is naturally curious about how machines and industrial systems work Enjoys solving problems that cross traditional technical boundaries Can troubleshoot logically instead of changing parts until something works Is comfortable working independently and asking for help when appropriate Takes personal ownership of problems and follows them through resolution Can explain technical issues clearly to both technical and nontechnical people Is dependable and understands the importance of supporting operating production systems Wants broader challenges and greater responsibility than maintaining the same equipment every day Values practical accomplishment more than titles or organizational status Desired Experience Candidates should have approximately three or more years of hands-on experience in industrial automation, plant maintenance, manufacturing systems, machine building, systems integration, or a similar environment. Useful experience includes: Allen-Bradley/Rockwell or Siemens PLCs HMI or SCADA configuration and troubleshooting Variable-frequency drives, servos, sensors, and industrial instrumentation Industrial Ethernet and machine networks OPC Classic, OPC UA, Ethernet/IP, Modbus, or vendor-specific protocols RS-232, RS-485, and other legacy communications Microsoft Windows computers and basic network troubleshooting Microsoft SQL Server or other relational databases Manufacturing data collection, production tracking, OEE, quality, or reporting systems CNC equipment, robots, assembly equipment, test systems, or other automated machinery Electrical drawings, control panels, and field wiring System commissioning and production startup You do not need experience in every area listed above. We are more interested in your ability to learn, troubleshoot, and connect the pieces than in matching every keyword. Education A degree is not required. An associate degree, engineering-technology degree, technical-school education, military technical training, apprenticeship, or relevant industry certifications are useful. Demonstrated hands-on ability and a history of solving difficult industrial problems are more important than formal credentials. The Working Environment This position is based primarily at our Columbia facility in a clean, professional engineering environment. It is not a shift-maintenance position, although occasional customer emergencies and site travel are part of supporting industrial systems. The pressure here is different from the daily production-floor grind. You will be expected to: Learn unfamiliar equipment and processes Manage several priorities Communicate directly with customers Exercise sound judgment Take responsibility for delivering a working solution In return, you will have greater variety, technical autonomy, visibility, and the opportunity to grow into broader system and project responsibility. Employment Requirements Reliable transportation and the ability to commute consistently to our Columbia facility Ability and willingness to travel periodically to customer sites Ability to work safely in industrial environments when visiting customer facilities Legal authorization to work in the United States without current or future employer sponsorship Ability to satisfy applicable export-control and customer-facility access requirements About Factory Systems Factory Systems develops and supports industrial controls, manufacturing software, machine-connectivity systems, data-acquisition solutions, and custom production technology. Our work spans software, controls, networks, databases, machinery, test equipment, and manufacturing operations. We support established, mission-critical production systems while developing new connected-factory and digital-transformation solutions. We value curiosity, practical ability, accountability, and people who take pride in making complicated systems work. Company Description Symbrium is often referred to by our customers as "an engineer's engineering company." We deliver next generation process verification, specialized manufacturing equipment, and enterprise quality management software to some of the top engineering and manufacturing organizations around the world.
09/28/2026
Full time
Job Description Job Description Are You the Person Everyone Calls When the Plant Stops? You may currently be called a controls technician, automation specialist, PLC programmer, electrical technician, maintenance technician, or controls engineer. Your title and degree matter less to us than your ability to understand a complex industrial system, find the real source of a problem, and make it work. Factory Systems is looking for a smart, hands-on industrial problem-solver who understands that a production system is more than its PLC. Machines, sensors, wiring, drives, networks, computers, databases, software, operators, and processes all must work together. We need someone who can determine which part is actually causing the problem and take ownership of fixing it. The strongest candidate may be largely self-taught. You may have learned industrial automation because you were curious, because nobody else could solve the problem, or because keeping the plant running depended on you. If you are ready to leave shift maintenance and the daily production-floor grind for a clean, professional engineering environment with greater variety, autonomy, and technical responsibility, we would like to talk with you. What You Will Do Support industrial controls, manufacturing software, and connected production systems Troubleshoot problems involving PLCs, HMIs, sensors, drives, wiring, industrial networks, Windows computers, databases, and production equipment Take ownership of customer problems from the initial call through final resolution Determine whether a problem is electrical, mechanical, controls-related, network-related, software-related, or operational Connect both modern and legacy production equipment to data-collection and manufacturing-information systems Modify and maintain PLC and HMI applications Support industrial computers, workstations, databases, communications, and system interfaces Perform remote troubleshooting and travel to customer facilities when on-site work is necessary Assist with system installation, commissioning, upgrades, backups, and recovery Document system configurations, changes, and effective troubleshooting procedures Identify recurring problems and develop standardized, repeatable solutions Help less-experienced team members develop practical troubleshooting and implementation skills Work directly with customer maintenance, engineering, production, and IT personnel Escalate genuine architectural, safety, or high-risk issues when appropriate We are looking for someone who: Is naturally curious about how machines and industrial systems work Enjoys solving problems that cross traditional technical boundaries Can troubleshoot logically instead of changing parts until something works Is comfortable working independently and asking for help when appropriate Takes personal ownership of problems and follows them through resolution Can explain technical issues clearly to both technical and nontechnical people Is dependable and understands the importance of supporting operating production systems Wants broader challenges and greater responsibility than maintaining the same equipment every day Values practical accomplishment more than titles or organizational status Desired Experience Candidates should have approximately three or more years of hands-on experience in industrial automation, plant maintenance, manufacturing systems, machine building, systems integration, or a similar environment. Useful experience includes: Allen-Bradley/Rockwell or Siemens PLCs HMI or SCADA configuration and troubleshooting Variable-frequency drives, servos, sensors, and industrial instrumentation Industrial Ethernet and machine networks OPC Classic, OPC UA, Ethernet/IP, Modbus, or vendor-specific protocols RS-232, RS-485, and other legacy communications Microsoft Windows computers and basic network troubleshooting Microsoft SQL Server or other relational databases Manufacturing data collection, production tracking, OEE, quality, or reporting systems CNC equipment, robots, assembly equipment, test systems, or other automated machinery Electrical drawings, control panels, and field wiring System commissioning and production startup You do not need experience in every area listed above. We are more interested in your ability to learn, troubleshoot, and connect the pieces than in matching every keyword. Education A degree is not required. An associate degree, engineering-technology degree, technical-school education, military technical training, apprenticeship, or relevant industry certifications are useful. Demonstrated hands-on ability and a history of solving difficult industrial problems are more important than formal credentials. The Working Environment This position is based primarily at our Columbia facility in a clean, professional engineering environment. It is not a shift-maintenance position, although occasional customer emergencies and site travel are part of supporting industrial systems. The pressure here is different from the daily production-floor grind. You will be expected to: Learn unfamiliar equipment and processes Manage several priorities Communicate directly with customers Exercise sound judgment Take responsibility for delivering a working solution In return, you will have greater variety, technical autonomy, visibility, and the opportunity to grow into broader system and project responsibility. Employment Requirements Reliable transportation and the ability to commute consistently to our Columbia facility Ability and willingness to travel periodically to customer sites Ability to work safely in industrial environments when visiting customer facilities Legal authorization to work in the United States without current or future employer sponsorship Ability to satisfy applicable export-control and customer-facility access requirements About Factory Systems Factory Systems develops and supports industrial controls, manufacturing software, machine-connectivity systems, data-acquisition solutions, and custom production technology. Our work spans software, controls, networks, databases, machinery, test equipment, and manufacturing operations. We support established, mission-critical production systems while developing new connected-factory and digital-transformation solutions. We value curiosity, practical ability, accountability, and people who take pride in making complicated systems work. Company Description Symbrium is often referred to by our customers as "an engineer's engineering company." We deliver next generation process verification, specialized manufacturing equipment, and enterprise quality management software to some of the top engineering and manufacturing organizations around the world.
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Senior AV/VTC Specialist will provide expert-level audiovisual, video teleconferencing, multimedia production, and collaboration technology support for the EEOC. This position supports the EEOC's Washington, DC headquarters and its 53 field offices nationwide. The specialist will configure, operate, maintain, troubleshoot, and optimize audiovisual and multimedia systems used for meetings, conferences, presentations, live productions, recorded content, and virtual collaboration. The successful candidate must have extensive experience supporting a large, geographically dispersed organization and possess advanced technical knowledge of AV/VTC platforms, production equipment, digital signal processing, control systems, and multimedia technologies. Key Responsibilities Provide senior-level operational and technical support for AV/VTC systems across the EEOC's headquarters and 53 nationwide field offices. Configure, operate, maintain, test, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Support video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, Poly RealPresence, and Cisco technologies. Provide technical support for virtual, hybrid, and in-person meetings, conferences, executive briefings, presentations, and special events. Perform pre-event system checks and validate audio, video, network connectivity, displays, cameras, microphones, and conferencing equipment. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Operate video switching, routing, projection, display, camera, lighting, recording, streaming, and audio systems. Perform professional camera operations, including camera setup, framing, positioning, focusing, and live production support. Provide video editing and post-production services for recorded meetings, training materials, presentations, and other multimedia content. Create and edit graphics, animations, motion graphics, titles, visual effects, and other digital media elements. Configure and operate audio mixing equipment, microphones, speakers, amplifiers, and related sound-reinforcement technologies. Configure, maintain, and troubleshoot digital signal processing systems used for audio and video environments. Support AV control systems used to manage conferencing, lighting, audio, displays, projection, and room automation. Install, configure, operate, and troubleshoot projection systems and LED display technologies. Diagnose complex AV/VTC equipment, software, connectivity, integration, and performance issues. Coordinate technical support with EEOC personnel, field offices, IT teams, vendors, and other stakeholders. Provide remote guidance and troubleshooting assistance to personnel located at EEOC field offices. Maintain accurate equipment configurations, operating procedures, system documentation, troubleshooting guides, and inventory records. Recommend improvements, upgrades, replacements, and technical solutions to improve AV/VTC reliability and performance. Ensure AV/VTC services and multimedia products are delivered professionally and consistently with EEOC standards and requirements. Required Education and Experience Ten (10) years of professional experience providing senior-level AV/VTC and multimedia support in an environment comparable in size and complexity to the EEOC. Demonstrated experience supporting a geographically dispersed organization, including an environment with approximately 53 nationwide field offices. A bachelor's degree in Audiovisual Technology, Information Technology, Communications, Multimedia Production, Broadcast Technology, or a related field is preferred. Relevant specialized training and extensive professional experience may also be considered. Required Skills and Qualifications Expert knowledge of audiovisual and multimedia production equipment. Advanced experience configuring, operating, maintaining, and troubleshooting AV/VTC systems. Strong operational experience with Microsoft Teams, Zoom, Poly RealPresence, and Cisco collaboration or conferencing technologies. Advanced video editing and post-production capabilities. Experience with video switching and live production workflows. Professional camera setup and operation experience. Experience in graphic design, animation, and motion-graphics development. Advanced knowledge of audio mixing and sound-reinforcement systems. Experience configuring and troubleshooting digital signal processing systems. Knowledge of AV control systems, projection systems, LED displays, and related room technologies. Ability to diagnose and resolve complex AV/VTC hardware, software, signal, connectivity, and integration problems. Ability to support multiple events, technical requests, and competing priorities in a fast-paced environment. Strong customer-service, organization, documentation, communication, and problem-solving skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently while coordinating effectively with EEOC personnel, field offices, vendors, and IT support teams. Preferred Certifications Relevant industry certifications are preferred but not required, including: AVIXA Certified Technology Specialist (CTS, CTS-I, or CTS-D) Microsoft Teams or Microsoft 365 certification Cisco collaboration certification Zoom platform certification Poly technical certification Dante audio networking certification Manufacturer-specific DSP or AV control-system certifications Powered by JazzHR yb8Lyve5cn
09/26/2026
Full time
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Senior AV/VTC Specialist will provide expert-level audiovisual, video teleconferencing, multimedia production, and collaboration technology support for the EEOC. This position supports the EEOC's Washington, DC headquarters and its 53 field offices nationwide. The specialist will configure, operate, maintain, troubleshoot, and optimize audiovisual and multimedia systems used for meetings, conferences, presentations, live productions, recorded content, and virtual collaboration. The successful candidate must have extensive experience supporting a large, geographically dispersed organization and possess advanced technical knowledge of AV/VTC platforms, production equipment, digital signal processing, control systems, and multimedia technologies. Key Responsibilities Provide senior-level operational and technical support for AV/VTC systems across the EEOC's headquarters and 53 nationwide field offices. Configure, operate, maintain, test, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Support video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, Poly RealPresence, and Cisco technologies. Provide technical support for virtual, hybrid, and in-person meetings, conferences, executive briefings, presentations, and special events. Perform pre-event system checks and validate audio, video, network connectivity, displays, cameras, microphones, and conferencing equipment. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Operate video switching, routing, projection, display, camera, lighting, recording, streaming, and audio systems. Perform professional camera operations, including camera setup, framing, positioning, focusing, and live production support. Provide video editing and post-production services for recorded meetings, training materials, presentations, and other multimedia content. Create and edit graphics, animations, motion graphics, titles, visual effects, and other digital media elements. Configure and operate audio mixing equipment, microphones, speakers, amplifiers, and related sound-reinforcement technologies. Configure, maintain, and troubleshoot digital signal processing systems used for audio and video environments. Support AV control systems used to manage conferencing, lighting, audio, displays, projection, and room automation. Install, configure, operate, and troubleshoot projection systems and LED display technologies. Diagnose complex AV/VTC equipment, software, connectivity, integration, and performance issues. Coordinate technical support with EEOC personnel, field offices, IT teams, vendors, and other stakeholders. Provide remote guidance and troubleshooting assistance to personnel located at EEOC field offices. Maintain accurate equipment configurations, operating procedures, system documentation, troubleshooting guides, and inventory records. Recommend improvements, upgrades, replacements, and technical solutions to improve AV/VTC reliability and performance. Ensure AV/VTC services and multimedia products are delivered professionally and consistently with EEOC standards and requirements. Required Education and Experience Ten (10) years of professional experience providing senior-level AV/VTC and multimedia support in an environment comparable in size and complexity to the EEOC. Demonstrated experience supporting a geographically dispersed organization, including an environment with approximately 53 nationwide field offices. A bachelor's degree in Audiovisual Technology, Information Technology, Communications, Multimedia Production, Broadcast Technology, or a related field is preferred. Relevant specialized training and extensive professional experience may also be considered. Required Skills and Qualifications Expert knowledge of audiovisual and multimedia production equipment. Advanced experience configuring, operating, maintaining, and troubleshooting AV/VTC systems. Strong operational experience with Microsoft Teams, Zoom, Poly RealPresence, and Cisco collaboration or conferencing technologies. Advanced video editing and post-production capabilities. Experience with video switching and live production workflows. Professional camera setup and operation experience. Experience in graphic design, animation, and motion-graphics development. Advanced knowledge of audio mixing and sound-reinforcement systems. Experience configuring and troubleshooting digital signal processing systems. Knowledge of AV control systems, projection systems, LED displays, and related room technologies. Ability to diagnose and resolve complex AV/VTC hardware, software, signal, connectivity, and integration problems. Ability to support multiple events, technical requests, and competing priorities in a fast-paced environment. Strong customer-service, organization, documentation, communication, and problem-solving skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently while coordinating effectively with EEOC personnel, field offices, vendors, and IT support teams. Preferred Certifications Relevant industry certifications are preferred but not required, including: AVIXA Certified Technology Specialist (CTS, CTS-I, or CTS-D) Microsoft Teams or Microsoft 365 certification Cisco collaboration certification Zoom platform certification Poly technical certification Dante audio networking certification Manufacturer-specific DSP or AV control-system certifications Powered by JazzHR yb8Lyve5cn
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp
09/26/2026
Full time
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. One to two years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $25-$28/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/26/2026
Full time
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. One to two years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $25-$28/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Three to five years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $40-$50/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/26/2026
Full time
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Three to five years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $40-$50/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Company Description hy join Avery Dennison: We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at . Benefits: At Avery Dennison, some of the great benefits we provide are: Inclusive Healthcare: Anthem Inclusive Care is a no-cost program that helps you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality LGBTQ+ healthcare. Retirement Savings: We support your retirement readiness financially through company contributions to the 401(k) Plan, including an automatic contribution of 3% of eligible pay plus a matching contribution of 50% on the first 7% of eligible pay you contribute. Basic Life Insurance: Provides twice your base annual salary up to a $50,000 maximum at no cost to you. Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison. Job Description About the role: Working autonomously and regularly exercising independent judgment and discretion with limited supervision, the Client Specialist/On Site is responsible for ensuring client business objectives and schedules are met through proactive planning and thorough project management, thus ensuring an exceptional client experience. This position is an individual contributor who serves as the primary point of contact for a major, significantly high-revenue assigned client and provides day-to-day client relationship management, including autonomously negotiating and committing to client deliverables, evaluating technical project requirements and data integrity, leveraging database queries, collaborating closely with IT and technical teams, and independently investigating and resolving client concerns on behalf of the Company. Key Responsibilities: This is a full-time, on-site position located at our client site in Little Rock, AR. Master assigned client business processes and organization to serve as the primary day-to-day relationship manager and "face" of the company for high-revenue client accounts. Manage and coordinate individual print and fulfillment projects, communicating clear client objectives, schedules, and requirements directly across internal departments. Evaluate technical project requirements, data integrity, and job management workflows while leveraging database queries and collaborating closely with IT, Creative, Operations, and Sales teams. Own the issue resolution process by independently investigating, escalating, addressing, and resolving client complaints, concerns, and internal workflow issues. Evaluate account responsibilities, negotiate client-specific Service Level Agreement deviations, and determine necessary commitments such as expedited shipping or production overtime to meet critical delivery requirements. Qualifications Qualifications: Bachelor's degree in business, marketing, or a similar field, or equivalent combination of education and work experience. At least 3 to 5 years of related business experience and/or training in client service. Proven ability to work autonomously with limited supervision, exercising independent judgment, discretion, and diplomacy with challenging clients. Technical proficiency in querying databases using SQL or similar tools, along with a general knowledge and understanding of coding languages. Excellent oral, written, and interpersonal communication skills with proficiency in software programs including Excel, PowerPoint, Word, Outlook, Access, ERP, and retail/client-specific proprietary software. Additional Information Equal Opportunity Employer: Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. Reasonable Accommodations Notice: If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact or to discuss reasonable accommodations. Identity Verification Notice: To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes. Pre-employment Screening Notice: As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with
09/26/2026
Full time
Job Description Job Description Company Description hy join Avery Dennison: We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at . Benefits: At Avery Dennison, some of the great benefits we provide are: Inclusive Healthcare: Anthem Inclusive Care is a no-cost program that helps you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality LGBTQ+ healthcare. Retirement Savings: We support your retirement readiness financially through company contributions to the 401(k) Plan, including an automatic contribution of 3% of eligible pay plus a matching contribution of 50% on the first 7% of eligible pay you contribute. Basic Life Insurance: Provides twice your base annual salary up to a $50,000 maximum at no cost to you. Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison. Job Description About the role: Working autonomously and regularly exercising independent judgment and discretion with limited supervision, the Client Specialist/On Site is responsible for ensuring client business objectives and schedules are met through proactive planning and thorough project management, thus ensuring an exceptional client experience. This position is an individual contributor who serves as the primary point of contact for a major, significantly high-revenue assigned client and provides day-to-day client relationship management, including autonomously negotiating and committing to client deliverables, evaluating technical project requirements and data integrity, leveraging database queries, collaborating closely with IT and technical teams, and independently investigating and resolving client concerns on behalf of the Company. Key Responsibilities: This is a full-time, on-site position located at our client site in Little Rock, AR. Master assigned client business processes and organization to serve as the primary day-to-day relationship manager and "face" of the company for high-revenue client accounts. Manage and coordinate individual print and fulfillment projects, communicating clear client objectives, schedules, and requirements directly across internal departments. Evaluate technical project requirements, data integrity, and job management workflows while leveraging database queries and collaborating closely with IT, Creative, Operations, and Sales teams. Own the issue resolution process by independently investigating, escalating, addressing, and resolving client complaints, concerns, and internal workflow issues. Evaluate account responsibilities, negotiate client-specific Service Level Agreement deviations, and determine necessary commitments such as expedited shipping or production overtime to meet critical delivery requirements. Qualifications Qualifications: Bachelor's degree in business, marketing, or a similar field, or equivalent combination of education and work experience. At least 3 to 5 years of related business experience and/or training in client service. Proven ability to work autonomously with limited supervision, exercising independent judgment, discretion, and diplomacy with challenging clients. Technical proficiency in querying databases using SQL or similar tools, along with a general knowledge and understanding of coding languages. Excellent oral, written, and interpersonal communication skills with proficiency in software programs including Excel, PowerPoint, Word, Outlook, Access, ERP, and retail/client-specific proprietary software. Additional Information Equal Opportunity Employer: Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. Reasonable Accommodations Notice: If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact or to discuss reasonable accommodations. Identity Verification Notice: To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes. Pre-employment Screening Notice: As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with
Wycliffe Golf and Country Club Homeowners Association Inc
Lake Worth, Florida
Job Description Job Description Job Summary: The Digital & Design Specialist is a creative storyteller, visual brand ambassador, and hands-on marketing professional responsible for bringing the Wycliffe experience to life through compelling design, digital content, photography, video, and member communications. From an eye-catching event promotion to an engaging social media post, polished newsletter, memorable photograph, or digital campaign, this role helps ensure Wycliffe's communications are fresh, engaging, visually consistent, and unmistakably Wycliffe. Working closely with the Director of Membership, Marketing & Communications and departments throughout the Club, the Digital & Design Specialist transforms ideas, events, amenities, programs, and everyday Club moments into creative content that informs, inspires, and connects our members, Team Members, prospective members, and broader community. Success in this role requires more than great design skills. It requires curiosity, creativity, exceptional attention to detail, strong organization, a service mindset, and the ability to manage multiple projects and deadlines while maintaining Wycliffe's brand standards and commitment to excellence. Job Tasks/Duties: Creative Design, Marketing & Brand Design creative, polished, and engaging marketing materials for Club events, dining experiences, golf, athletics, wellness, membership initiatives, Team Member programs, and other Club activities. Create and prepare digital and print collateral, including flyers, menus, invitations, signage, advertisements, presentations, promotional materials, and other branded communications. Support the design, layout, production, and quality control of recurring Club publications and newsletters. Translate concepts and information from Club departments into visually compelling communications that are clear, accurate, engaging, and consistent with the Wycliffe brand. Protect and elevate the Club's visual identity by consistently applying established branding, typography, imagery, messaging, and design standards. Collaborate with internal departments to understand their marketing and communication objectives and recommend creative approaches that strengthen participation and engagement. Prepare and resize creative assets for multiple formats, including email, website, social media, member app, digital signage, presentations, and print. Assist with special campaigns, membership marketing initiatives, employee communications, recruitment marketing, community relations, and other strategic Club projects. Digital Communications & Content: Create engaging digital content that showcases the people, experiences, amenities, programs, traditions, and culture that make Wycliffe unique. Support the Club's social media presence across appropriate platforms by developing graphics, photographs, videos, stories, reels, and other creative content. Maintain and update designated content within the Club's website and member app, ensuring information remains timely, accurate, visually appealing, and relevant. Own the email marketing campaign process, including formatting, design, scheduling, testing, and quality assurance. Responsible for digital signage and other internal communication channels throughout the Club. Monitor emerging digital, social media, graphic design, and marketing trends and recommend creative ideas that may enhance the Club's communications. Review basic engagement analytics and performance data to help identify which content, topics, formats, and communication channels resonate most strongly with audiences. Photography, Video & Storytelling: Capture high-quality photography and video of Club events, amenities, dining experiences, tournaments, programs, Team Members, member experiences, and other activities for marketing and communication purposes. Attend Club events and activities as assigned to capture still photography, candid moments, short-form video, B-roll, interviews, and other storytelling content. Edit and enhance photographs and video content for use across digital and print communications. Help identify authentic stories and moments that showcase the Wycliffe culture and create an emotional connection with members, prospective members, Team Members, and the community. Maintain organized photo, video, design, and creative asset libraries so content can be efficiently located and reused. Coordinate with outside photographers, videographers, printers, marketing partners, and other creative vendors when needed. Collaboration & Execution: Serve as a creative resource for departments throughout the Club while balancing brand consistency, communication priorities, production schedules, and deadlines. Manage multiple simultaneous design and communication projects while maintaining strong attention to detail, quality, accuracy, and timeliness. Proofread and quality-check materials prior to distribution or publication, helping ensure communications are professional and error-free. Build positive working relationships throughout the organization and actively seek information, stories, photographs, and content opportunities across Club operations. Represent Wycliffe professionally when interacting with members, guests, Team Members, vendors, community partners, and other stakeholders. Maintain flexibility in scheduling to support Club events and content needs, which may occasionally include evenings, weekends, or holidays. Perform other duties and creative projects as assigned. Education and Experience Two or more years of experience in graphic design, digital marketing, communications, content creation, or a related creative field preferred. Experience within a private club, luxury hospitality, resort, lifestyle, agency, or other high-touch service environment is preferred but not required. Demonstrated graphic design experience and a strong portfolio showcasing creative work across digital and/or print platforms. Photography, videography, and multimedia content creation experience. Job Knowledge, Core Competencies and Expectations Ability to establish and maintain effective lines of internal and external communication with all levels of staff and business partners. Strong graphic design and visual storytelling skills with creativity and excellent attention to detail. Proficiency in various design tools; including Canva, Adobe and related design tools. Experience with digital publishing, email marketing, social media, content management systems, and marketing platforms. Working knowledge of typography, layout, branding, imagery, and digital and print production. Photography and photo-editing skills; videography and video editing. Ability to transform ideas and information into polished, engaging communications. Strong organizational and project-management skills with the ability to manage competing priorities and deadlines. Excellent written, verbal, interpersonal, and collaborative communication skills. Creative, adaptable, and solutions-focused in a fast-paced environment. Ability to accept creative direction and feedback and make revisions efficiently. Awareness of emerging design, digital marketing, social media, and content trends. Sound judgment, discretion, and commitment to representing Wycliffe's brand, culture, and service standards professionally. Physical Demands and Work Environment Must be able to reach, bend, stoop, stand and lift up to 40 pounds. Must be able to walk and stand for extended periods when photographing, filming, or attending Club events. Must be able to reach, bend, stoop, and lift or carry equipment and materials weighing up to 40 pounds. Repetitive motion is associated with computer entry and graphic design work. Normal hearing and vision ranges, with or without reasonable accommodation, are required to perform the essential functions of the position. Work is performed in both office and Club environments and may occasionally require outdoor activity. Schedule flexibility may be required based upon Club events, programs, deadlines, and communication needs. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required in this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Team Members are required to adhere to other job-related duties as requested by their supervisor/manager (within guidelines and compliance with federal and state laws. All job requirements are subject to revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities upon request. Continued employment remains on an "at-will" basis.
09/26/2026
Full time
Job Description Job Description Job Summary: The Digital & Design Specialist is a creative storyteller, visual brand ambassador, and hands-on marketing professional responsible for bringing the Wycliffe experience to life through compelling design, digital content, photography, video, and member communications. From an eye-catching event promotion to an engaging social media post, polished newsletter, memorable photograph, or digital campaign, this role helps ensure Wycliffe's communications are fresh, engaging, visually consistent, and unmistakably Wycliffe. Working closely with the Director of Membership, Marketing & Communications and departments throughout the Club, the Digital & Design Specialist transforms ideas, events, amenities, programs, and everyday Club moments into creative content that informs, inspires, and connects our members, Team Members, prospective members, and broader community. Success in this role requires more than great design skills. It requires curiosity, creativity, exceptional attention to detail, strong organization, a service mindset, and the ability to manage multiple projects and deadlines while maintaining Wycliffe's brand standards and commitment to excellence. Job Tasks/Duties: Creative Design, Marketing & Brand Design creative, polished, and engaging marketing materials for Club events, dining experiences, golf, athletics, wellness, membership initiatives, Team Member programs, and other Club activities. Create and prepare digital and print collateral, including flyers, menus, invitations, signage, advertisements, presentations, promotional materials, and other branded communications. Support the design, layout, production, and quality control of recurring Club publications and newsletters. Translate concepts and information from Club departments into visually compelling communications that are clear, accurate, engaging, and consistent with the Wycliffe brand. Protect and elevate the Club's visual identity by consistently applying established branding, typography, imagery, messaging, and design standards. Collaborate with internal departments to understand their marketing and communication objectives and recommend creative approaches that strengthen participation and engagement. Prepare and resize creative assets for multiple formats, including email, website, social media, member app, digital signage, presentations, and print. Assist with special campaigns, membership marketing initiatives, employee communications, recruitment marketing, community relations, and other strategic Club projects. Digital Communications & Content: Create engaging digital content that showcases the people, experiences, amenities, programs, traditions, and culture that make Wycliffe unique. Support the Club's social media presence across appropriate platforms by developing graphics, photographs, videos, stories, reels, and other creative content. Maintain and update designated content within the Club's website and member app, ensuring information remains timely, accurate, visually appealing, and relevant. Own the email marketing campaign process, including formatting, design, scheduling, testing, and quality assurance. Responsible for digital signage and other internal communication channels throughout the Club. Monitor emerging digital, social media, graphic design, and marketing trends and recommend creative ideas that may enhance the Club's communications. Review basic engagement analytics and performance data to help identify which content, topics, formats, and communication channels resonate most strongly with audiences. Photography, Video & Storytelling: Capture high-quality photography and video of Club events, amenities, dining experiences, tournaments, programs, Team Members, member experiences, and other activities for marketing and communication purposes. Attend Club events and activities as assigned to capture still photography, candid moments, short-form video, B-roll, interviews, and other storytelling content. Edit and enhance photographs and video content for use across digital and print communications. Help identify authentic stories and moments that showcase the Wycliffe culture and create an emotional connection with members, prospective members, Team Members, and the community. Maintain organized photo, video, design, and creative asset libraries so content can be efficiently located and reused. Coordinate with outside photographers, videographers, printers, marketing partners, and other creative vendors when needed. Collaboration & Execution: Serve as a creative resource for departments throughout the Club while balancing brand consistency, communication priorities, production schedules, and deadlines. Manage multiple simultaneous design and communication projects while maintaining strong attention to detail, quality, accuracy, and timeliness. Proofread and quality-check materials prior to distribution or publication, helping ensure communications are professional and error-free. Build positive working relationships throughout the organization and actively seek information, stories, photographs, and content opportunities across Club operations. Represent Wycliffe professionally when interacting with members, guests, Team Members, vendors, community partners, and other stakeholders. Maintain flexibility in scheduling to support Club events and content needs, which may occasionally include evenings, weekends, or holidays. Perform other duties and creative projects as assigned. Education and Experience Two or more years of experience in graphic design, digital marketing, communications, content creation, or a related creative field preferred. Experience within a private club, luxury hospitality, resort, lifestyle, agency, or other high-touch service environment is preferred but not required. Demonstrated graphic design experience and a strong portfolio showcasing creative work across digital and/or print platforms. Photography, videography, and multimedia content creation experience. Job Knowledge, Core Competencies and Expectations Ability to establish and maintain effective lines of internal and external communication with all levels of staff and business partners. Strong graphic design and visual storytelling skills with creativity and excellent attention to detail. Proficiency in various design tools; including Canva, Adobe and related design tools. Experience with digital publishing, email marketing, social media, content management systems, and marketing platforms. Working knowledge of typography, layout, branding, imagery, and digital and print production. Photography and photo-editing skills; videography and video editing. Ability to transform ideas and information into polished, engaging communications. Strong organizational and project-management skills with the ability to manage competing priorities and deadlines. Excellent written, verbal, interpersonal, and collaborative communication skills. Creative, adaptable, and solutions-focused in a fast-paced environment. Ability to accept creative direction and feedback and make revisions efficiently. Awareness of emerging design, digital marketing, social media, and content trends. Sound judgment, discretion, and commitment to representing Wycliffe's brand, culture, and service standards professionally. Physical Demands and Work Environment Must be able to reach, bend, stoop, stand and lift up to 40 pounds. Must be able to walk and stand for extended periods when photographing, filming, or attending Club events. Must be able to reach, bend, stoop, and lift or carry equipment and materials weighing up to 40 pounds. Repetitive motion is associated with computer entry and graphic design work. Normal hearing and vision ranges, with or without reasonable accommodation, are required to perform the essential functions of the position. Work is performed in both office and Club environments and may occasionally require outdoor activity. Schedule flexibility may be required based upon Club events, programs, deadlines, and communication needs. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required in this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Team Members are required to adhere to other job-related duties as requested by their supervisor/manager (within guidelines and compliance with federal and state laws. All job requirements are subject to revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities upon request. Continued employment remains on an "at-will" basis.
Job Description Job Description ABOUT SHATTERPROOF Shatterproof is a national nonprofit working toward a world where addiction never defines or ends a life. Through evidence-based programs, advocacy, and public education, Shatterproof works to transform systems for tomorrow, support families today, and end stigma forever. Learn more at shatterproof.org. WHO SUCCEEDS AT SHATTERPROOF Shatterproof is in a period of transformative and rapid growth. We are building new systems, reimagining how work gets done, and creating more cross-functional alignment to accelerate our mission. To thrive here, you should be energized by building, not just maintaining - and excited to bring structure, clarity, and innovation to evolving spaces. We're looking for team members who: Build systems and processes from the ground up and improve them continuously as we scale. Take ownership and act with a builder's mindset, bringing forward solutions rather than waiting for direction. Influence and collaborate across teams, shaping work through strong communication and relationship-building. Move quickly, learn fast, and adapt with resilience, especially in a high-growth, high-impact environment. Are mission-driven and motivated to leave their mark on an organization working to reverse the addiction crisis. POSITION SUMMARY Shatterproof seeks a Digital Operations Specialist to support the day-to-day management, measurement, and optimization of our website and digital fundraising ecosystem. Reporting to the Director of Direct Response within Marketing + Communications, this role combines hands-on website operations, digital fundraising technology, analytics, reporting, and systems support.The Specialist will manage website updates and digital fundraising experiences; serve as a key resource for donation platforms, including DonorDrive; maintain GA4 measurement and reporting; analyze performance data and translate it into actionable insights; and help troubleshoot integrations and data flows across Salesforce Marketing Cloud, Salesforce, donation platforms, and Shatterproof.org.This role will also support Shatterproof's WordPress website launch and ongoing optimization, working closely with Marketing + Communications, Development, IT, and external vendors to ensure digital experiences are reliable, measurable, and effective.CORE RESPONSIBILITIES Website Strategy, Operations & Digital Experience Serve as a web strategy partner for campaigns and organizational initiatives, helping translate campaign goals, audiences, messaging, and creative into effective digital experiences. Develop and recommend page layouts, landing page wireframes, content hierarchy, calls to action, header imagery, lightboxes, banners, forms, and other web elements that create cohesive, user-friendly campaign experiences. Partner with Marketing + Communications, Direct Response, creative teams, and external vendors to ensure website experiences reflect Shatterproof's brand and campaign strategy while supporting engagement and conversion goals. Configure and maintain website-based promotional and conversion elements such as lightboxes, banners, calls to action, forms, and other campaign components. Use analytics, user behavior, and digital best practices to recommend improvements to site structure, page design, content presentation, user journeys, and conversion paths. Maintain CMS platforms, with primary emphasis on WordPress and ongoing support for Drupal and occasional Wix sites during transition periods, applying updates and configuration changes with appropriate QA and communication. Play a key role in the Drupal-to-WordPress migration through content inventories, user-journey mapping, template alignment, content QA, analytics and tracking validation, user acceptance testing, and vendor coordination. Troubleshoot website issues and monitor performance, using analytics and performance tools to identify root causes, resolve issues, and recommend improvements. Help steward the look, feel, usability, and consistency of Shatterproof's web properties, making thoughtful recommendations about layout, imagery, content hierarchy, and user experience while partnering with creative or development resources for more complex design needs. Ensure compliance with WCAG 2.1 AA accessibility standards; partner with content creators on accessible patterns, alt text, semantic markup, and scan remediation. Maintain documentation for CMS workflows, release processes, update procedures, configurations, and recurring technical processes. Provide technical guidance and support to staff who create or maintain website content. Analytics & Digital Optimization Serve as a primary internal resource for Google Analytics 4 (GA4), maintaining measurement strategy, events, key events/conversions, tagging conventions, campaign tracking, and data quality across Shatterproof's digital properties. Build and maintain GA4 reports and explorations to measure website traffic, acquisition, engagement, user behavior, conversion activity, and digital fundraising performance. Develop and maintain recurring dashboards using Looker Studio or equivalent reporting tools that provide clear visibility into established marketing, fundraising, website, and campaign KPIs. Produce recurring and ad hoc performance reports using data from GA4, donation platforms, Salesforce, Salesforce Marketing Cloud, and other relevant sources. Work with available resources to maintain and update Shatterproof's Power BI Dashboards. Analyze performance data and translate findings into actionable insights and recommendations, identifying trends, anomalies, opportunities, and areas requiring further investigation. Monitor key metrics including traffic and acquisition sources, user journeys, engagement, form completion, donation conversion, campaign performance, and other digital behaviors. Establish and maintain consistent UTM, campaign naming, and tracking standards across digital channels. Partner with internal teams and external vendors to implement and validate analytics events, pixels, tags, conversion tracking, and other measurement requirements. Conduct regular data-quality checks and investigate discrepancies between GA4, fundraising platforms, CRM data, marketing platforms, and other reporting sources. Use analytics to identify opportunities to improve website experiences, increase conversion, reduce friction, strengthen donor journeys, and improve campaign performance. Support A/B and other optimization testing initiatives, including implementation, measurement, analysis, and evaluation of results. Maintain SEO fundamentals including metadata, structured data, sitemaps, robots directives, Core Web Vitals monitoring, and Google Search Console oversight. Digital Fundraising Platforms + Systems Integration Serve as a hands-on administrator and technical resource for Shatterproof's digital fundraising and donation platforms, with DonorDrive experience strongly preferred. Build, configure, test, launch, and maintain donation forms, fundraising pages, campaign experiences, confirmation experiences, tracking parameters, and related digital fundraising functionality. Provide technical configuration and support for DonorDrive, Double the Donation/360MatchPro, Every.org, Engaging Networks, and other fundraising or engagement platforms used by Shatterproof. Troubleshoot donation-platform issues including forms, tracking, data capture, integrations, and constituent experiences, working directly with vendors and internal stakeholders to resolve issues. Support the integration and flow of constituent and fundraising data across Salesforce Marketing Cloud, Salesforce CRM, donation platforms, and Shatterproof.org. Monitor integrations and data flows, identify discrepancies or failures, troubleshoot root causes, and coordinate with IT, platform vendors, or other technical partners when escalation is required. Partner with Direct Response and Development to translate fundraising and campaign requirements into effective technical configurations and digital experiences. Conduct quality assurance of donation pages, forms, integrations, tracking, confirmation experiences, and data capture prior to campaign launches. Maintain documentation of platform configurations, integration points, data flows, tracking requirements, and troubleshooting procedures. Identify opportunities to simplify, automate, or improve processes across Shatterproof's digital platforms. Support technical scoping, vendor evaluations, and RFP development for digital platforms and services. Coordinate with external technology and development partners on technical requirements, deliverables, troubleshooting, and platform improvements. Research cost-effective, scalable tools that could improve fundraising, reporting, monitoring, publishing efficiency, or digital engagement. Digital Infrastructure, Reliability + Technical Coordination Partner with IT and external technology vendors to support the reliability, security, and performance of Shatterproof's web properties and digital platforms. Coordinate technical needs related to hosting, domains and DNS, SSL/TLS, CDN services, uptime monitoring, platform access, and other infrastructure supporting Shatterproof's public-facing digital properties. . click apply for full job details
09/26/2026
Full time
Job Description Job Description ABOUT SHATTERPROOF Shatterproof is a national nonprofit working toward a world where addiction never defines or ends a life. Through evidence-based programs, advocacy, and public education, Shatterproof works to transform systems for tomorrow, support families today, and end stigma forever. Learn more at shatterproof.org. WHO SUCCEEDS AT SHATTERPROOF Shatterproof is in a period of transformative and rapid growth. We are building new systems, reimagining how work gets done, and creating more cross-functional alignment to accelerate our mission. To thrive here, you should be energized by building, not just maintaining - and excited to bring structure, clarity, and innovation to evolving spaces. We're looking for team members who: Build systems and processes from the ground up and improve them continuously as we scale. Take ownership and act with a builder's mindset, bringing forward solutions rather than waiting for direction. Influence and collaborate across teams, shaping work through strong communication and relationship-building. Move quickly, learn fast, and adapt with resilience, especially in a high-growth, high-impact environment. Are mission-driven and motivated to leave their mark on an organization working to reverse the addiction crisis. POSITION SUMMARY Shatterproof seeks a Digital Operations Specialist to support the day-to-day management, measurement, and optimization of our website and digital fundraising ecosystem. Reporting to the Director of Direct Response within Marketing + Communications, this role combines hands-on website operations, digital fundraising technology, analytics, reporting, and systems support.The Specialist will manage website updates and digital fundraising experiences; serve as a key resource for donation platforms, including DonorDrive; maintain GA4 measurement and reporting; analyze performance data and translate it into actionable insights; and help troubleshoot integrations and data flows across Salesforce Marketing Cloud, Salesforce, donation platforms, and Shatterproof.org.This role will also support Shatterproof's WordPress website launch and ongoing optimization, working closely with Marketing + Communications, Development, IT, and external vendors to ensure digital experiences are reliable, measurable, and effective.CORE RESPONSIBILITIES Website Strategy, Operations & Digital Experience Serve as a web strategy partner for campaigns and organizational initiatives, helping translate campaign goals, audiences, messaging, and creative into effective digital experiences. Develop and recommend page layouts, landing page wireframes, content hierarchy, calls to action, header imagery, lightboxes, banners, forms, and other web elements that create cohesive, user-friendly campaign experiences. Partner with Marketing + Communications, Direct Response, creative teams, and external vendors to ensure website experiences reflect Shatterproof's brand and campaign strategy while supporting engagement and conversion goals. Configure and maintain website-based promotional and conversion elements such as lightboxes, banners, calls to action, forms, and other campaign components. Use analytics, user behavior, and digital best practices to recommend improvements to site structure, page design, content presentation, user journeys, and conversion paths. Maintain CMS platforms, with primary emphasis on WordPress and ongoing support for Drupal and occasional Wix sites during transition periods, applying updates and configuration changes with appropriate QA and communication. Play a key role in the Drupal-to-WordPress migration through content inventories, user-journey mapping, template alignment, content QA, analytics and tracking validation, user acceptance testing, and vendor coordination. Troubleshoot website issues and monitor performance, using analytics and performance tools to identify root causes, resolve issues, and recommend improvements. Help steward the look, feel, usability, and consistency of Shatterproof's web properties, making thoughtful recommendations about layout, imagery, content hierarchy, and user experience while partnering with creative or development resources for more complex design needs. Ensure compliance with WCAG 2.1 AA accessibility standards; partner with content creators on accessible patterns, alt text, semantic markup, and scan remediation. Maintain documentation for CMS workflows, release processes, update procedures, configurations, and recurring technical processes. Provide technical guidance and support to staff who create or maintain website content. Analytics & Digital Optimization Serve as a primary internal resource for Google Analytics 4 (GA4), maintaining measurement strategy, events, key events/conversions, tagging conventions, campaign tracking, and data quality across Shatterproof's digital properties. Build and maintain GA4 reports and explorations to measure website traffic, acquisition, engagement, user behavior, conversion activity, and digital fundraising performance. Develop and maintain recurring dashboards using Looker Studio or equivalent reporting tools that provide clear visibility into established marketing, fundraising, website, and campaign KPIs. Produce recurring and ad hoc performance reports using data from GA4, donation platforms, Salesforce, Salesforce Marketing Cloud, and other relevant sources. Work with available resources to maintain and update Shatterproof's Power BI Dashboards. Analyze performance data and translate findings into actionable insights and recommendations, identifying trends, anomalies, opportunities, and areas requiring further investigation. Monitor key metrics including traffic and acquisition sources, user journeys, engagement, form completion, donation conversion, campaign performance, and other digital behaviors. Establish and maintain consistent UTM, campaign naming, and tracking standards across digital channels. Partner with internal teams and external vendors to implement and validate analytics events, pixels, tags, conversion tracking, and other measurement requirements. Conduct regular data-quality checks and investigate discrepancies between GA4, fundraising platforms, CRM data, marketing platforms, and other reporting sources. Use analytics to identify opportunities to improve website experiences, increase conversion, reduce friction, strengthen donor journeys, and improve campaign performance. Support A/B and other optimization testing initiatives, including implementation, measurement, analysis, and evaluation of results. Maintain SEO fundamentals including metadata, structured data, sitemaps, robots directives, Core Web Vitals monitoring, and Google Search Console oversight. Digital Fundraising Platforms + Systems Integration Serve as a hands-on administrator and technical resource for Shatterproof's digital fundraising and donation platforms, with DonorDrive experience strongly preferred. Build, configure, test, launch, and maintain donation forms, fundraising pages, campaign experiences, confirmation experiences, tracking parameters, and related digital fundraising functionality. Provide technical configuration and support for DonorDrive, Double the Donation/360MatchPro, Every.org, Engaging Networks, and other fundraising or engagement platforms used by Shatterproof. Troubleshoot donation-platform issues including forms, tracking, data capture, integrations, and constituent experiences, working directly with vendors and internal stakeholders to resolve issues. Support the integration and flow of constituent and fundraising data across Salesforce Marketing Cloud, Salesforce CRM, donation platforms, and Shatterproof.org. Monitor integrations and data flows, identify discrepancies or failures, troubleshoot root causes, and coordinate with IT, platform vendors, or other technical partners when escalation is required. Partner with Direct Response and Development to translate fundraising and campaign requirements into effective technical configurations and digital experiences. Conduct quality assurance of donation pages, forms, integrations, tracking, confirmation experiences, and data capture prior to campaign launches. Maintain documentation of platform configurations, integration points, data flows, tracking requirements, and troubleshooting procedures. Identify opportunities to simplify, automate, or improve processes across Shatterproof's digital platforms. Support technical scoping, vendor evaluations, and RFP development for digital platforms and services. Coordinate with external technology and development partners on technical requirements, deliverables, troubleshooting, and platform improvements. Research cost-effective, scalable tools that could improve fundraising, reporting, monitoring, publishing efficiency, or digital engagement. Digital Infrastructure, Reliability + Technical Coordination Partner with IT and external technology vendors to support the reliability, security, and performance of Shatterproof's web properties and digital platforms. Coordinate technical needs related to hosting, domains and DNS, SSL/TLS, CDN services, uptime monitoring, platform access, and other infrastructure supporting Shatterproof's public-facing digital properties. . click apply for full job details
