Job Description Job Description Description The Internal Systems Technician serves as the technical backbone for internal operations, supporting team members across Louisiana, Texas, and Georgia. This role manages internal service desk escalations, maintains documentation and automation workflows, and oversees the technical onboarding and offboarding lifecycle. Acting as a core Tier 2 resource, the technician bridges day-to-day user support with systems administration-maintaining core Microsoft cloud infrastructure, diagnosing advanced endpoint and network issues, and driving continuous operational reliability. Key Responsibilities L2 Incident Escalation & Systems Support: Serve as the primary escalation point for internal service tickets via ConnectWise PSA. Conduct root-cause analysis on recurring technical faults, resolve complex application and OS crashes, and address advanced system issues: Identity & Directory Services: Manage hybrid identity synchronization, troubleshoot Microsoft Entra ID (Azure AD Connect / Cloud Sync), and resolve complex on-prem Active Directory, DNS, and GPO conflicts. Microsoft 365 Administration: Troubleshoot advanced Exchange Online mail flow, transport rules, message trace diagnostics, shared mailbox delegation, and OneDrive/SharePoint access governance. Endpoint & Intune Management: Build, deploy, and remediate Windows endpoint configurations using Microsoft Intune (Endpoint Manager), including compliance policies, configuration profiles, BitLocker recovery, and Autopilot deployment. Network & Connectivity: Diagnose internal VLAN segmentation, switch port mappings, VPN client/gateway routing, firewall policies, and VoIP jitter/packet-loss issues. Advanced OS Remediation: Perform deep registry modifications, profile corruption fixes, driver-level debugging, and Windows Event Viewer log forensics. Provisioning & Endpoint Lifecycle: Own end-to-end hardware/software deployment and decommissioning. Standardize zero-touch or light-touch imaging and configuration using Microsoft Intune, Windows Autopilot, and immy.bot. Internal Infrastructure & Collaboration Administration: Maintain internal collaboration structures, guest access controls, retention policies, and shared storage hierarchies across Microsoft Teams and SharePoint Online. Security, Compliance & Access Hygiene: Enforce Role-Based Access Control (RBAC) and least-privilege principles. Monitor identity security policies, Conditional Access rules, self-service password reset (SSPR), and endpoint defense platforms including DUO MFA, Huntress, and Avanan. Automation & Scripting: Leverage PowerShell to automate recurring admin tasks, bulk user provisioning, license assignments, and tenant reporting. Partner with team leads to build workflows in Rewst, zofIQ, and Power Automate. Documentation & Asset Governance: Maintain internal Standard Operating Procedures (SOPs) and infrastructure architecture diagrams in Hudu. Track hardware depreciation, lifecycle health, and Microsoft licensing tiers via Lifecycle Manager. Skills, Knowledge and Expertise Experience: 2-4 years of progressive IT systems support or MSP experience handling Tier 2 ticket resolution and identity workflows. Microsoft Cloud & Identity Stack: Proficiency with Microsoft 365 Admin Center, Exchange Admin Center, and Microsoft Entra ID. Practical experience managing and enrolling devices through Microsoft Intune / Endpoint Manager. Familiarity with Conditional Access policies, Microsoft Defender for Endpoint/Office 365, and modern authentication frameworks. Working knowledge of hybrid directory structures (Active Directory + Entra ID synchronization). Scripting & Command Line: Practical ability to run and modify basic PowerShell scripts for M365 tenant management and client troubleshooting. Networking Fundamentals: Solid understanding of TCP/IP, subnetting, DHCP reservations, DNS record management, VLAN routing, and IPsec/SSL VPNs. Platform & Tooling Ecosystem: Core & PSA/RMM: ConnectWise PSA/Manage, ConnectWise Automate/RMM, Auvik. Security & Provisioning: Huntress, Avanan/Check Point, DUO Security, immy.bot. Documentation & Automation: Hudu, Liongard, Lifecycle Manager, Rewst. Core Competencies: Analytical problem-solving mindset, methodical incident isolation skills, clear technical documentation habits, and polished communication when collaborating with cross-functional internal stakeholders. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft 365 Certified: Fundamentals (MS-900), CompTIA Network+, or CompTIA Security+. Benefits Health & Wellness: Medical, dental, and vision insurance. Life Insurance: Employer-paid life insurance. Retirement: 401(k) retirement plan with company match. Time Off: Paid Time Off (PTO) and paid company holidays. Growth & Culture: Professional development and training opportunities, career advancement pathways, and employee recognition programs.
09/30/2026
Full time
Job Description Job Description Description The Internal Systems Technician serves as the technical backbone for internal operations, supporting team members across Louisiana, Texas, and Georgia. This role manages internal service desk escalations, maintains documentation and automation workflows, and oversees the technical onboarding and offboarding lifecycle. Acting as a core Tier 2 resource, the technician bridges day-to-day user support with systems administration-maintaining core Microsoft cloud infrastructure, diagnosing advanced endpoint and network issues, and driving continuous operational reliability. Key Responsibilities L2 Incident Escalation & Systems Support: Serve as the primary escalation point for internal service tickets via ConnectWise PSA. Conduct root-cause analysis on recurring technical faults, resolve complex application and OS crashes, and address advanced system issues: Identity & Directory Services: Manage hybrid identity synchronization, troubleshoot Microsoft Entra ID (Azure AD Connect / Cloud Sync), and resolve complex on-prem Active Directory, DNS, and GPO conflicts. Microsoft 365 Administration: Troubleshoot advanced Exchange Online mail flow, transport rules, message trace diagnostics, shared mailbox delegation, and OneDrive/SharePoint access governance. Endpoint & Intune Management: Build, deploy, and remediate Windows endpoint configurations using Microsoft Intune (Endpoint Manager), including compliance policies, configuration profiles, BitLocker recovery, and Autopilot deployment. Network & Connectivity: Diagnose internal VLAN segmentation, switch port mappings, VPN client/gateway routing, firewall policies, and VoIP jitter/packet-loss issues. Advanced OS Remediation: Perform deep registry modifications, profile corruption fixes, driver-level debugging, and Windows Event Viewer log forensics. Provisioning & Endpoint Lifecycle: Own end-to-end hardware/software deployment and decommissioning. Standardize zero-touch or light-touch imaging and configuration using Microsoft Intune, Windows Autopilot, and immy.bot. Internal Infrastructure & Collaboration Administration: Maintain internal collaboration structures, guest access controls, retention policies, and shared storage hierarchies across Microsoft Teams and SharePoint Online. Security, Compliance & Access Hygiene: Enforce Role-Based Access Control (RBAC) and least-privilege principles. Monitor identity security policies, Conditional Access rules, self-service password reset (SSPR), and endpoint defense platforms including DUO MFA, Huntress, and Avanan. Automation & Scripting: Leverage PowerShell to automate recurring admin tasks, bulk user provisioning, license assignments, and tenant reporting. Partner with team leads to build workflows in Rewst, zofIQ, and Power Automate. Documentation & Asset Governance: Maintain internal Standard Operating Procedures (SOPs) and infrastructure architecture diagrams in Hudu. Track hardware depreciation, lifecycle health, and Microsoft licensing tiers via Lifecycle Manager. Skills, Knowledge and Expertise Experience: 2-4 years of progressive IT systems support or MSP experience handling Tier 2 ticket resolution and identity workflows. Microsoft Cloud & Identity Stack: Proficiency with Microsoft 365 Admin Center, Exchange Admin Center, and Microsoft Entra ID. Practical experience managing and enrolling devices through Microsoft Intune / Endpoint Manager. Familiarity with Conditional Access policies, Microsoft Defender for Endpoint/Office 365, and modern authentication frameworks. Working knowledge of hybrid directory structures (Active Directory + Entra ID synchronization). Scripting & Command Line: Practical ability to run and modify basic PowerShell scripts for M365 tenant management and client troubleshooting. Networking Fundamentals: Solid understanding of TCP/IP, subnetting, DHCP reservations, DNS record management, VLAN routing, and IPsec/SSL VPNs. Platform & Tooling Ecosystem: Core & PSA/RMM: ConnectWise PSA/Manage, ConnectWise Automate/RMM, Auvik. Security & Provisioning: Huntress, Avanan/Check Point, DUO Security, immy.bot. Documentation & Automation: Hudu, Liongard, Lifecycle Manager, Rewst. Core Competencies: Analytical problem-solving mindset, methodical incident isolation skills, clear technical documentation habits, and polished communication when collaborating with cross-functional internal stakeholders. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft 365 Certified: Fundamentals (MS-900), CompTIA Network+, or CompTIA Security+. Benefits Health & Wellness: Medical, dental, and vision insurance. Life Insurance: Employer-paid life insurance. Retirement: 401(k) retirement plan with company match. Time Off: Paid Time Off (PTO) and paid company holidays. Growth & Culture: Professional development and training opportunities, career advancement pathways, and employee recognition programs.
Job Description Job Description Location: Plainview, NY Job Type: Full-Time Comp : $65-70K/Annually Reports To: Associate Director, Managed Services About TOGA Technology TOGA Technology is a national technology solutions provider delivering comprehensive IT services across multiple industries. Our Configuration Center plays a vital role in supporting our Managed Services operations - ensuring devices are imaged, configured, and deployed to client environments with precision and consistency. We take pride in maintaining a collaborative and high-performance culture where technical expertise and quality execution come together to deliver exceptional client outcomes. Position Overview The Configuration Engineer / Manager is responsible for overseeing daily configuration and imaging operations within TOGA Technology Configuration Center. This role combines hands-on technical expertise with leadership and process management , ensuring that all devices are prepared accurately, securely, and on schedule for deployment. The ideal candidate will have strong experience in system imaging, endpoint deployment, and technical process leadership , as well as the ability to mentor a team, engage directly with clients, and continuously improve configuration workflows. Key Responsibilities Leadership & Operations Management Lead, mentor, and develop the Configuration Team to ensure consistent performance, accuracy, and adherence to SLAs. Manage daily workload distribution, scheduling, and task prioritization to meet project timelines. Conduct regular quality control checks to maintain accuracy and compliance with client standards. Identify and implement process improvements to drive efficiency and reduce rework. Technical Responsibilities Design, build, and maintain standard system images for Windows , macOS , and other supported operating systems. Manage and maintain imaging platforms and tools such as MDT , SCCM , Autopilot , or equivalent solutions. Collaborate with internal project managers and client stakeholders to define imaging requirements and translate them into repeatable configuration standards. Ensure proper documentation of all imaging procedures, asset tagging, and kitting workflows. Act as the technical escalation point for complex configuration or imaging issues. Maintain inventory accuracy and device accountability throughout staging and deployment. Client Engagement & Communication Serve as the primary technical point of contact for configuration-related client interactions. Participate in project kickoff calls and ongoing meetings to align deliverables with client expectations. Address client feedback promptly and troubleshoot post-deployment configuration issues as needed. Qualifications 3-5 years of experience in IT configuration, imaging, or systems deployment. 1-2 years of experience in a leadership or supervisory role within a technical operations or configuration environment. Proven ability to create and maintain custom system images for Windows 10/11 and macOS . Hands-on experience with imaging and deployment tools such as SCCM , MDT , Autopilot , or similar. Familiarity with scripting languages ( PowerShell , Batch , Bash ) a plus. Strong understanding of hardware configuration, BIOS settings, and device preparation best practices. Excellent organizational, communication, and time management skills. Comfortable engaging directly with clients and explaining technical processes in a professional manner. Preferred Qualifications Microsoft certifications such as MD-100 , MD-101 , or equivalent. Experience working in a high-volume configuration or staging environment. Knowledge of IT asset management , logistics coordination, and hardware lifecycle processes. Why Join TOGA Technology? Career Growth: Access to professional development programs and technical certification support. Innovative Environment: Work with cutting-edge technologies and enterprise-scale deployments. Collaborative Culture: Join a supportive team that values technical excellence and shared success. Comprehensive Benefits: Competitive pay, health insurance, 401(k), paid time off, and more. Summary This position is ideal for a driven and technically skilled professional who thrives on leadership, organization, and hands-on technical work. As the Configuration Engineer / Manager , you'll play a pivotal role in ensuring that TOGA Technology client deployments meet the highest standards of quality and reliability. Company Description TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions - Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services - We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI - This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions - We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation - someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow. Company Description TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions - Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services - We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI - This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions - We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation - someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.
09/29/2026
Full time
Job Description Job Description Location: Plainview, NY Job Type: Full-Time Comp : $65-70K/Annually Reports To: Associate Director, Managed Services About TOGA Technology TOGA Technology is a national technology solutions provider delivering comprehensive IT services across multiple industries. Our Configuration Center plays a vital role in supporting our Managed Services operations - ensuring devices are imaged, configured, and deployed to client environments with precision and consistency. We take pride in maintaining a collaborative and high-performance culture where technical expertise and quality execution come together to deliver exceptional client outcomes. Position Overview The Configuration Engineer / Manager is responsible for overseeing daily configuration and imaging operations within TOGA Technology Configuration Center. This role combines hands-on technical expertise with leadership and process management , ensuring that all devices are prepared accurately, securely, and on schedule for deployment. The ideal candidate will have strong experience in system imaging, endpoint deployment, and technical process leadership , as well as the ability to mentor a team, engage directly with clients, and continuously improve configuration workflows. Key Responsibilities Leadership & Operations Management Lead, mentor, and develop the Configuration Team to ensure consistent performance, accuracy, and adherence to SLAs. Manage daily workload distribution, scheduling, and task prioritization to meet project timelines. Conduct regular quality control checks to maintain accuracy and compliance with client standards. Identify and implement process improvements to drive efficiency and reduce rework. Technical Responsibilities Design, build, and maintain standard system images for Windows , macOS , and other supported operating systems. Manage and maintain imaging platforms and tools such as MDT , SCCM , Autopilot , or equivalent solutions. Collaborate with internal project managers and client stakeholders to define imaging requirements and translate them into repeatable configuration standards. Ensure proper documentation of all imaging procedures, asset tagging, and kitting workflows. Act as the technical escalation point for complex configuration or imaging issues. Maintain inventory accuracy and device accountability throughout staging and deployment. Client Engagement & Communication Serve as the primary technical point of contact for configuration-related client interactions. Participate in project kickoff calls and ongoing meetings to align deliverables with client expectations. Address client feedback promptly and troubleshoot post-deployment configuration issues as needed. Qualifications 3-5 years of experience in IT configuration, imaging, or systems deployment. 1-2 years of experience in a leadership or supervisory role within a technical operations or configuration environment. Proven ability to create and maintain custom system images for Windows 10/11 and macOS . Hands-on experience with imaging and deployment tools such as SCCM , MDT , Autopilot , or similar. Familiarity with scripting languages ( PowerShell , Batch , Bash ) a plus. Strong understanding of hardware configuration, BIOS settings, and device preparation best practices. Excellent organizational, communication, and time management skills. Comfortable engaging directly with clients and explaining technical processes in a professional manner. Preferred Qualifications Microsoft certifications such as MD-100 , MD-101 , or equivalent. Experience working in a high-volume configuration or staging environment. Knowledge of IT asset management , logistics coordination, and hardware lifecycle processes. Why Join TOGA Technology? Career Growth: Access to professional development programs and technical certification support. Innovative Environment: Work with cutting-edge technologies and enterprise-scale deployments. Collaborative Culture: Join a supportive team that values technical excellence and shared success. Comprehensive Benefits: Competitive pay, health insurance, 401(k), paid time off, and more. Summary This position is ideal for a driven and technically skilled professional who thrives on leadership, organization, and hands-on technical work. As the Configuration Engineer / Manager , you'll play a pivotal role in ensuring that TOGA Technology client deployments meet the highest standards of quality and reliability. Company Description TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions - Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services - We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI - This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions - We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation - someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow. Company Description TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions - Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services - We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI - This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions - We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation - someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.
Job Description Job Description UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Digital Imaging Associate to join our team in Middletown, CT! UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. Department: Digital Print & Imaging Reports To: Digital Imaging Supervisor FLSA Status: Full Time / Hourly Purpose The Digital Imaging Associate responsibilities are to prepare, compile, sort, and batch documents for data entry, according to work types and client specifications. Supervision Reports directly to Digital Imaging Supervisor Responsibilities Prepare documents according to job instructions per each client's specifications. Compiling, verifying, and sorting information to prepare source data for computer entry Entering customer and account data from source documents within time limits Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output Insert customer and account data by inputting text based and numerical Ability to research and obtain further information for incomplete documents Follow instructions and communicate with supervisor or trainer when appropriate to ensure customer expectations are met. Typing speed of 40 to 60 WPM with 98% accuracy required. Maintain a log of completed work. Maintain confidentiality and security of client information per client guidelines. Maintain levels of productivity and quality based on department standards. Ability to balance several projects at one time Picking up and delivering documents to clients while maintaining exemplary customer relations Ensure customer satisfaction prior to leaving and provide them a bridge to the proper person within the company should there be a situation that needs to be addressed. Always leave customer location the way you found it. Additional responsibilities and duties may be assigned. Job Related Dimensions Scanner/Copier industry experience preferred LaserFiche experience highly preferred Team player, exceptional communication skills, strong business work ethic, positive attitude and professional manner, very organized Ability to multi-task in a fast-paced environment and form business relationships with both internal and external customers Strong attention to detail Strong communication skills - both verbal and written Maintain high levels of customer care while demonstrating a friendly, professional and positive attitude Proficiency in MS Office products (Excel, Word, MS Outlook, Powerpoint) Qualifications Proven data entry work experience, as a Data Entry Operator Typing speed and accuracy Prior experience in production print/imaging facility or similar environment a plus High School Diploma or GED. Clear communication skills, written and verbal Valid Driver's License and clean driving history Good time management skills, extremely detail oriented and a desire to work in a team environment Physical Demands & Work Environment Ability to sit/stand at desk for prolonged periods of time. Work schedule generally consists of 40 hours per week High levels of repetitive motion daily Ability to lift, push, pull; 50 to 100 lbs. UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes: Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren) Generous Company Paid Health Reimbursement Account Options to defray deductible expenses Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren) Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance Pet Insurance, breathe easy knowing Nationwide has your pets covered Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7 A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws. Powered by JazzHR 1bUa53A7KN
09/28/2026
Full time
Job Description Job Description UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Digital Imaging Associate to join our team in Middletown, CT! UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. Department: Digital Print & Imaging Reports To: Digital Imaging Supervisor FLSA Status: Full Time / Hourly Purpose The Digital Imaging Associate responsibilities are to prepare, compile, sort, and batch documents for data entry, according to work types and client specifications. Supervision Reports directly to Digital Imaging Supervisor Responsibilities Prepare documents according to job instructions per each client's specifications. Compiling, verifying, and sorting information to prepare source data for computer entry Entering customer and account data from source documents within time limits Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output Insert customer and account data by inputting text based and numerical Ability to research and obtain further information for incomplete documents Follow instructions and communicate with supervisor or trainer when appropriate to ensure customer expectations are met. Typing speed of 40 to 60 WPM with 98% accuracy required. Maintain a log of completed work. Maintain confidentiality and security of client information per client guidelines. Maintain levels of productivity and quality based on department standards. Ability to balance several projects at one time Picking up and delivering documents to clients while maintaining exemplary customer relations Ensure customer satisfaction prior to leaving and provide them a bridge to the proper person within the company should there be a situation that needs to be addressed. Always leave customer location the way you found it. Additional responsibilities and duties may be assigned. Job Related Dimensions Scanner/Copier industry experience preferred LaserFiche experience highly preferred Team player, exceptional communication skills, strong business work ethic, positive attitude and professional manner, very organized Ability to multi-task in a fast-paced environment and form business relationships with both internal and external customers Strong attention to detail Strong communication skills - both verbal and written Maintain high levels of customer care while demonstrating a friendly, professional and positive attitude Proficiency in MS Office products (Excel, Word, MS Outlook, Powerpoint) Qualifications Proven data entry work experience, as a Data Entry Operator Typing speed and accuracy Prior experience in production print/imaging facility or similar environment a plus High School Diploma or GED. Clear communication skills, written and verbal Valid Driver's License and clean driving history Good time management skills, extremely detail oriented and a desire to work in a team environment Physical Demands & Work Environment Ability to sit/stand at desk for prolonged periods of time. Work schedule generally consists of 40 hours per week High levels of repetitive motion daily Ability to lift, push, pull; 50 to 100 lbs. UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes: Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren) Generous Company Paid Health Reimbursement Account Options to defray deductible expenses Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren) Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance Pet Insurance, breathe easy knowing Nationwide has your pets covered Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7 A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws. Powered by JazzHR 1bUa53A7KN
The IT Support Analyst is responsible for delivering frontline technical support to end users globally, with a primary focus on desk-side incident response for US-based staff and Microsoft Entra ID account and access administration. This is a permanent, full-time position on a small IT team, based in the US and working standard US business hours, where the analyst will serve as the first point of contact for the majority of day-to-day technical issues and will be expected to respond to incidents throughout the workday. The primary measure of success in this role is reliable, responsive, hands-on support for end users. Essential Duties & Functions Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise Provide desk-side support, physically assisting US-based employees with hardware, software, and connectivity issues Provide remote technical support to end users in other regions via ticketing system, phone, or Teams Troubleshoot and resolve issues for laptops, desktops, mobile devices, and peripherals Manage user accounts, group memberships, and access permissions in Microsoft Entra ID (Azure AD) Perform basic Exchange Online administration tasks, such as mailbox permissions, distribution list updates, and shared mailbox management Fulfill standard IT service requests (e.g., software access, equipment requests, mailbox and permission changes) submitted through the ticketing system Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive) for end users, including account setup and troubleshooting Perform user onboarding and offboarding tasks, including account provisioning, license assignment, device setup, and access removal Reset passwords, manage MFA enrollment, and assist with account lockouts Set up and configure end user devices, including software installation and basic imaging Escalate complex infrastructure, network, application, or server issues to senior IT staff or the MSP as appropriate Document common issues, resolutions, and end user how-to guidance in the knowledge base Support printer, peripheral, and conference room technology issues Maintain a positive, professional, customer-service-oriented approach with end users at all levels Knowledge, Skills & Abilities Working knowledge of Microsoft Entra ID (Azure AD) user and group administration Basic familiarity with Exchange Online administration (mailbox permissions, distribution lists, shared mailboxes) Familiarity with Microsoft 365 applications and basic administration Strong customer service orientation with clear, patient communication skills, especially in face to face desk-side interactions Solid troubleshooting skills for Windows devices, mobile devices, and common business applications Basic understanding of networking concepts (Wi-Fi, VPN client troubleshooting) from an end-user support angle Comfortable handling incoming incidents and shifting priorities throughout the day Ability to work well within a small team, following established direction while managing individual incident response independently Comfortable documenting processes and following established procedures Familiarity with endpoint management tools (e.g., Intune) preferred Any prior exposure to business application support (e.g., ERP, CRM, or line of business apps) is a plus but not required Interest in growth areas such as application support, networking and infrastructure management, or other IT specialties is welcomed but not required Expectation of being readily available to respond to incidents throughout the day By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
The IT Support Analyst is responsible for delivering frontline technical support to end users globally, with a primary focus on desk-side incident response for US-based staff and Microsoft Entra ID account and access administration. This is a permanent, full-time position on a small IT team, based in the US and working standard US business hours, where the analyst will serve as the first point of contact for the majority of day-to-day technical issues and will be expected to respond to incidents throughout the workday. The primary measure of success in this role is reliable, responsive, hands-on support for end users. Essential Duties & Functions Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise Provide desk-side support, physically assisting US-based employees with hardware, software, and connectivity issues Provide remote technical support to end users in other regions via ticketing system, phone, or Teams Troubleshoot and resolve issues for laptops, desktops, mobile devices, and peripherals Manage user accounts, group memberships, and access permissions in Microsoft Entra ID (Azure AD) Perform basic Exchange Online administration tasks, such as mailbox permissions, distribution list updates, and shared mailbox management Fulfill standard IT service requests (e.g., software access, equipment requests, mailbox and permission changes) submitted through the ticketing system Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive) for end users, including account setup and troubleshooting Perform user onboarding and offboarding tasks, including account provisioning, license assignment, device setup, and access removal Reset passwords, manage MFA enrollment, and assist with account lockouts Set up and configure end user devices, including software installation and basic imaging Escalate complex infrastructure, network, application, or server issues to senior IT staff or the MSP as appropriate Document common issues, resolutions, and end user how-to guidance in the knowledge base Support printer, peripheral, and conference room technology issues Maintain a positive, professional, customer-service-oriented approach with end users at all levels Knowledge, Skills & Abilities Working knowledge of Microsoft Entra ID (Azure AD) user and group administration Basic familiarity with Exchange Online administration (mailbox permissions, distribution lists, shared mailboxes) Familiarity with Microsoft 365 applications and basic administration Strong customer service orientation with clear, patient communication skills, especially in face to face desk-side interactions Solid troubleshooting skills for Windows devices, mobile devices, and common business applications Basic understanding of networking concepts (Wi-Fi, VPN client troubleshooting) from an end-user support angle Comfortable handling incoming incidents and shifting priorities throughout the day Ability to work well within a small team, following established direction while managing individual incident response independently Comfortable documenting processes and following established procedures Familiarity with endpoint management tools (e.g., Intune) preferred Any prior exposure to business application support (e.g., ERP, CRM, or line of business apps) is a plus but not required Interest in growth areas such as application support, networking and infrastructure management, or other IT specialties is welcomed but not required Expectation of being readily available to respond to incidents throughout the day By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Job Description Job Description Job Overview The Document Imaging Associate plays a crucial role in managing and processing documents within our organization. This position involves the conversion of physical documents into digital formats, ensuring accuracy and accessibility of information. The ideal candidate will possess strong organizational skills, attention to detail, and proficiency in data entry and administrative tasks. Responsibilities Convert physical documents into digital formats through scanning and imaging processes. Conduct thorough research for data collection to ensure all relevant information is accurately captured. Perform data entry tasks, including order entry and transcription of information from various sources. Maintain organized electronic files and ensure proper indexing for easy retrieval of documents. Assist in administrative tasks related to document management and support other departments as required. Ensure compliance with company policies regarding document handling and confidentiality. Requirements Strong organizational skills with the ability to manage multiple tasks efficiently. Basic math skills for accurate data processing and entry. Familiarity with file management systems and document imaging technology. Proficiency in using computer software. Excellent attention to detail to ensure accuracy in all documentation processes. Ability to work independently as well as collaboratively within a team environment. Able to safely lift and carry up to 50 lbs Company Description Founded in 1988 by the current President and CEO, Juan J. Celaya, COMPU-DATA International, LLC (CDI) specializes in the capture, index, search, and retrieval of unstructured data. Process automation and integration, as well as data security, also are key components of CDI's core services. Together, these offerings will enable your organization to make your unstructured data work for you. Business has entered the age of Data Anarchy, where the data you have is chaotic because that data exists in such a vast array of formats. Structured data lies in relational databases neatly organized in rows and columns. It is easily mined for data and produces useful and relevant reports. For over thirty years, companies like IBM, Oracle, Microsoft, and others developed very capable systems to manage structured data, and for a long time, that was all we needed. Times have changed. The challenge with data now is that so much of it is unstructured. Data is ubiquitous; embedded in countless formats, mostly in the chaos that is natural language. It is in our email, paper documents, online posts and tweets, videos, web pages, images, phone calls and more. In other words, it's in everything but rows and columns in a database. Between 2010 and 2011, the size and growth of unstructured data began to vastly outstrip the size of structured data. Today, more than 90% of business data - approximately 35 Zettabytes - is unstructured, compared to approximately 3 Zettabytes of structured data. The means to controlling your data chaos requires four steps: First, your unstructured data must be captured and indexed. As a Premier Partner of Kodak Alaris, CDI aligns itself with the worldwide leader in document capture. Kodak Alaris combines its decades of history and experience in imaging technology with the best unstructured data science in the industry. This allows CDI to offer you the finest document capture solutions, and because of our status as a Premier Partner, we can do this at the best prices. If you need a custom capture solution, CDI's team of software developers will create tools to accomplish your goals. Second, your business processes must be automated and integrated to your data allowing you to enforce your policies and procedures. By coupling our partnerships with companies like Kodak Alaris, Nintex and Joget with our in-house development and delivery capabilities, CDI offers you custom process automation and integration solutions designed to fit your organization's unique needs. We work with you to identify opportunities for increased efficiency and improved time-management by developing workflow solutions for the capture and use of your unstructured data. For example, this could mean that once a form is submitted or captured, it is automatically routed to the proper department for review or approval, or documents with missing information are automatically flagged for review, or an automated approval process for expense reports. CDI's goal is to free you from the burden of managing data and enable you to focus on your customers and your business. Third, your data must be stored in a central location and managed in such a way that your users can easily search for and retrieve that data as needed. With CDI's proprietary Virtual FileRoomTM (VFR) solution, all your unstructured data, regardless of its format, will be stored, searchable, and retrievable. VFR supports multiple, custom document repositories, and custom hierarchies within each repository. This allows you to design how to organize your data. VFR employs enterprise search technology, just like Google and Yahoo, to search your data. When you enter your search terms, VFR not only searches any metadata values tagged to your documents but also the content of the documents themselves, all at the same time. This makes your searches fast and powerful, and helps ensure that you get the desired search results the first time. Once retrieved, your documents are readily available for downloading, printing, emailing, or any other available task. Finally, with VFR, you can also integrate any data source within your organization and any website and make them all searchable while ensuring data security. Fourth, your data must remain secure, always. Originally, VFR was developed for the U.S. Department of Energy and Department of Defense, tasked with storing documents related to the country's nuclear facilities and information and U.S. Army information. Top-secret level security was required. Today, VFR continues to incorporate that same level of security through user authentication, access control lists, and document-level security. VFR also offers the ability to interface with your Windows Active Directory for user authentication. For those times where your documents require advanced security, CDI offers advanced security through document-level encryption. Whether at rest, in transit, or stored remotely, we provide you with complete control over who can and cannot access your documents. CDI maintains trained staff to support its product offerings and solutions. CDI currently works with numerous clients across the United States, serving them from our corporate offices in The Woodlands, Texas and from our satellite offices in Texas, Arizona, and Florida. Today, efficiently and effectively capturing, managing, and securing your unstructured data is one of the largest challenges facing your organization. Doing so gives you valuable insight into your organization's strengths and weaknesses, the demographics and needs of your customers, and the best way to grow your business. Since 1988, CDI is the Unstructured Information Management Company. Our partnerships with the leaders in the industry, our own Virtual FileRoomTM product, and our ability to create custom solutions to fit your unique needs all combine to make CDI your ideal partner for controlling your data chaos. At COMPU-DATA International, we make your data Available Anytime, AnywhereTM. Company Description Founded in 1988 by the current President and CEO, Juan J. Celaya, COMPU-DATA International, LLC (CDI) specializes in the capture, index, search, and retrieval of unstructured data. Process automation and integration, as well as data security, also are key components of CDI's core services. Together, these offerings will enable your organization to make your unstructured data work for you. Business has entered the age of Data Anarchy, where the data you have is chaotic because that data exists in such a vast array of formats. Structured data lies in relational databases neatly organized in rows and columns. It is easily mined for data and produces useful and relevant reports. For over thirty years, companies like IBM, Oracle, Microsoft, and others developed very capable systems to manage structured data, and for a long time, that was all we needed. Times have changed. The challenge with data now is that so much of it is unstructured. Data is ubiquitous; embedded in countless formats, mostly in the chaos that is natural language. It is in our email, paper documents, online posts and tweets, videos, web pages, images, phone calls and more. In other words, it's in everything but rows and columns in a database. Between 2010 and 2011, the size and growth of unstructured data began to vastly outstrip the size of structured data. Today, more than 90% of business data - approximately 35 Zettabytes - is unstructured, compared to approximately 3 Zettabytes of structured data. The means to controlling your data chaos requires four steps: First, your unstructured data must be captured and indexed. As a Premier Partner of Kodak Alaris, CDI aligns itself with the worldwide leader in document capture. Kodak Alaris combines its decades of history and experience in imaging technology with the best unstructured data science in the industry. This allows CDI to offer you the finest document capture solutions, and because of our status as a Premier Partner, we can do this at the best prices. If you need a custom capture solution, CDI's team of software developers will create tools to accomplish your goals. Second . click apply for full job details
09/18/2026
Full time
Job Description Job Description Job Overview The Document Imaging Associate plays a crucial role in managing and processing documents within our organization. This position involves the conversion of physical documents into digital formats, ensuring accuracy and accessibility of information. The ideal candidate will possess strong organizational skills, attention to detail, and proficiency in data entry and administrative tasks. Responsibilities Convert physical documents into digital formats through scanning and imaging processes. Conduct thorough research for data collection to ensure all relevant information is accurately captured. Perform data entry tasks, including order entry and transcription of information from various sources. Maintain organized electronic files and ensure proper indexing for easy retrieval of documents. Assist in administrative tasks related to document management and support other departments as required. Ensure compliance with company policies regarding document handling and confidentiality. Requirements Strong organizational skills with the ability to manage multiple tasks efficiently. Basic math skills for accurate data processing and entry. Familiarity with file management systems and document imaging technology. Proficiency in using computer software. Excellent attention to detail to ensure accuracy in all documentation processes. Ability to work independently as well as collaboratively within a team environment. Able to safely lift and carry up to 50 lbs Company Description Founded in 1988 by the current President and CEO, Juan J. Celaya, COMPU-DATA International, LLC (CDI) specializes in the capture, index, search, and retrieval of unstructured data. Process automation and integration, as well as data security, also are key components of CDI's core services. Together, these offerings will enable your organization to make your unstructured data work for you. Business has entered the age of Data Anarchy, where the data you have is chaotic because that data exists in such a vast array of formats. Structured data lies in relational databases neatly organized in rows and columns. It is easily mined for data and produces useful and relevant reports. For over thirty years, companies like IBM, Oracle, Microsoft, and others developed very capable systems to manage structured data, and for a long time, that was all we needed. Times have changed. The challenge with data now is that so much of it is unstructured. Data is ubiquitous; embedded in countless formats, mostly in the chaos that is natural language. It is in our email, paper documents, online posts and tweets, videos, web pages, images, phone calls and more. In other words, it's in everything but rows and columns in a database. Between 2010 and 2011, the size and growth of unstructured data began to vastly outstrip the size of structured data. Today, more than 90% of business data - approximately 35 Zettabytes - is unstructured, compared to approximately 3 Zettabytes of structured data. The means to controlling your data chaos requires four steps: First, your unstructured data must be captured and indexed. As a Premier Partner of Kodak Alaris, CDI aligns itself with the worldwide leader in document capture. Kodak Alaris combines its decades of history and experience in imaging technology with the best unstructured data science in the industry. This allows CDI to offer you the finest document capture solutions, and because of our status as a Premier Partner, we can do this at the best prices. If you need a custom capture solution, CDI's team of software developers will create tools to accomplish your goals. Second, your business processes must be automated and integrated to your data allowing you to enforce your policies and procedures. By coupling our partnerships with companies like Kodak Alaris, Nintex and Joget with our in-house development and delivery capabilities, CDI offers you custom process automation and integration solutions designed to fit your organization's unique needs. We work with you to identify opportunities for increased efficiency and improved time-management by developing workflow solutions for the capture and use of your unstructured data. For example, this could mean that once a form is submitted or captured, it is automatically routed to the proper department for review or approval, or documents with missing information are automatically flagged for review, or an automated approval process for expense reports. CDI's goal is to free you from the burden of managing data and enable you to focus on your customers and your business. Third, your data must be stored in a central location and managed in such a way that your users can easily search for and retrieve that data as needed. With CDI's proprietary Virtual FileRoomTM (VFR) solution, all your unstructured data, regardless of its format, will be stored, searchable, and retrievable. VFR supports multiple, custom document repositories, and custom hierarchies within each repository. This allows you to design how to organize your data. VFR employs enterprise search technology, just like Google and Yahoo, to search your data. When you enter your search terms, VFR not only searches any metadata values tagged to your documents but also the content of the documents themselves, all at the same time. This makes your searches fast and powerful, and helps ensure that you get the desired search results the first time. Once retrieved, your documents are readily available for downloading, printing, emailing, or any other available task. Finally, with VFR, you can also integrate any data source within your organization and any website and make them all searchable while ensuring data security. Fourth, your data must remain secure, always. Originally, VFR was developed for the U.S. Department of Energy and Department of Defense, tasked with storing documents related to the country's nuclear facilities and information and U.S. Army information. Top-secret level security was required. Today, VFR continues to incorporate that same level of security through user authentication, access control lists, and document-level security. VFR also offers the ability to interface with your Windows Active Directory for user authentication. For those times where your documents require advanced security, CDI offers advanced security through document-level encryption. Whether at rest, in transit, or stored remotely, we provide you with complete control over who can and cannot access your documents. CDI maintains trained staff to support its product offerings and solutions. CDI currently works with numerous clients across the United States, serving them from our corporate offices in The Woodlands, Texas and from our satellite offices in Texas, Arizona, and Florida. Today, efficiently and effectively capturing, managing, and securing your unstructured data is one of the largest challenges facing your organization. Doing so gives you valuable insight into your organization's strengths and weaknesses, the demographics and needs of your customers, and the best way to grow your business. Since 1988, CDI is the Unstructured Information Management Company. Our partnerships with the leaders in the industry, our own Virtual FileRoomTM product, and our ability to create custom solutions to fit your unique needs all combine to make CDI your ideal partner for controlling your data chaos. At COMPU-DATA International, we make your data Available Anytime, AnywhereTM. Company Description Founded in 1988 by the current President and CEO, Juan J. Celaya, COMPU-DATA International, LLC (CDI) specializes in the capture, index, search, and retrieval of unstructured data. Process automation and integration, as well as data security, also are key components of CDI's core services. Together, these offerings will enable your organization to make your unstructured data work for you. Business has entered the age of Data Anarchy, where the data you have is chaotic because that data exists in such a vast array of formats. Structured data lies in relational databases neatly organized in rows and columns. It is easily mined for data and produces useful and relevant reports. For over thirty years, companies like IBM, Oracle, Microsoft, and others developed very capable systems to manage structured data, and for a long time, that was all we needed. Times have changed. The challenge with data now is that so much of it is unstructured. Data is ubiquitous; embedded in countless formats, mostly in the chaos that is natural language. It is in our email, paper documents, online posts and tweets, videos, web pages, images, phone calls and more. In other words, it's in everything but rows and columns in a database. Between 2010 and 2011, the size and growth of unstructured data began to vastly outstrip the size of structured data. Today, more than 90% of business data - approximately 35 Zettabytes - is unstructured, compared to approximately 3 Zettabytes of structured data. The means to controlling your data chaos requires four steps: First, your unstructured data must be captured and indexed. As a Premier Partner of Kodak Alaris, CDI aligns itself with the worldwide leader in document capture. Kodak Alaris combines its decades of history and experience in imaging technology with the best unstructured data science in the industry. This allows CDI to offer you the finest document capture solutions, and because of our status as a Premier Partner, we can do this at the best prices. If you need a custom capture solution, CDI's team of software developers will create tools to accomplish your goals. Second . click apply for full job details