Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business that provides services and solutions in the areas of Environmental Services, Information Technology Services, Healthcare Services and Professional and Technical Services to the Department of Defense and other Federal agencies. HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. You will receive a comprehensive benefits package that includes: Health insurance Dental insurance Life insurance 401K and much, much more! Job Duties: Provide comprehensive administrative, analytical, and operational support to Business Directorate (BD) codes and Subject Matter Experts (SMEs). Design, automate, maintain, and troubleshoot workflows using Microsoft 365 applications, including Power Automate, Power BI, SharePoint, Teams, Outlook, Planner, and Forms. Analyze business processes and recommend and implement improvements to increase efficiency, streamline workflows, and accelerate outcomes. Support strategic planning, future requirements, business analytics, strategic reviews, and preparation of after-action reports. Provide Human Resources support, including Requests for Personnel Action, manning analysis, and desk audits. Conduct manpower and equipment utilization studies and support Total Force Development activities, including Learning Management System administration, training needs assessments, placement readiness analysis, and training logistics. Support budget planning, execution, tracking, and management activities. Prepare and analyze reports, metrics, taskers, data calls, dashboards, and other visualizations for leadership. Maintain and update SharePoint sites, administrative records, procedures, instructions, and other command documentation. Provide Defense Travel System (DTS) and general administrative support. Provide administrative and facilitation support for command governance boards, meetings, and initiatives. Develop, review, and maintain Instructions, Notices, Standard Operating Procedures (SOPs), directives, and other policy documents. Support procurement program administration, personal property management, and inventory control. Research and analyze operational transformation initiatives and provide recommendations to support successful implementation. Develop, manage, and track Plans of Action and Milestones (POA&Ms) to support program execution and timely completion of requirements. Coordinate with senior staff, Directorates, Divisions, ROICCs, and other stakeholders to collect, consolidate, and analyze program and performance information. Compile and analyze information for Requests for Information (RFIs), briefings, data calls, and other high-priority leadership requests. Draft, review, and edit official correspondence, including Naval and business letters, memoranda, messages, reports, and briefing materials. Maintain correspondence and action-item trackers, monitor work in progress, and follow up with responsible offices to ensure timely completion. Review correspondence and documentation for accuracy and compliance with Command policies, practices, and procedures. Analyze cross-functional operations and provide technical and administrative assistance to senior staff. Perform other duties as assigned. Minimum Requirements: Minimum (5) five years management and/or program analysis experience. Analytical, communication, interpersonal, problem-solving, and time management skills. Proficiency in the use of the Microsoft Office Suite (Word, Excel, Power Point), Microsoft Power Platform (Power Automate, Power BI, Power Apps, Visio, etc), Tableau, and Adobe Acrobat. Be a United States citizen Have a security clearance SECRET or must be able to obtain interim secruity clearance. HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/29/2026
Full time
Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business that provides services and solutions in the areas of Environmental Services, Information Technology Services, Healthcare Services and Professional and Technical Services to the Department of Defense and other Federal agencies. HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. You will receive a comprehensive benefits package that includes: Health insurance Dental insurance Life insurance 401K and much, much more! Job Duties: Provide comprehensive administrative, analytical, and operational support to Business Directorate (BD) codes and Subject Matter Experts (SMEs). Design, automate, maintain, and troubleshoot workflows using Microsoft 365 applications, including Power Automate, Power BI, SharePoint, Teams, Outlook, Planner, and Forms. Analyze business processes and recommend and implement improvements to increase efficiency, streamline workflows, and accelerate outcomes. Support strategic planning, future requirements, business analytics, strategic reviews, and preparation of after-action reports. Provide Human Resources support, including Requests for Personnel Action, manning analysis, and desk audits. Conduct manpower and equipment utilization studies and support Total Force Development activities, including Learning Management System administration, training needs assessments, placement readiness analysis, and training logistics. Support budget planning, execution, tracking, and management activities. Prepare and analyze reports, metrics, taskers, data calls, dashboards, and other visualizations for leadership. Maintain and update SharePoint sites, administrative records, procedures, instructions, and other command documentation. Provide Defense Travel System (DTS) and general administrative support. Provide administrative and facilitation support for command governance boards, meetings, and initiatives. Develop, review, and maintain Instructions, Notices, Standard Operating Procedures (SOPs), directives, and other policy documents. Support procurement program administration, personal property management, and inventory control. Research and analyze operational transformation initiatives and provide recommendations to support successful implementation. Develop, manage, and track Plans of Action and Milestones (POA&Ms) to support program execution and timely completion of requirements. Coordinate with senior staff, Directorates, Divisions, ROICCs, and other stakeholders to collect, consolidate, and analyze program and performance information. Compile and analyze information for Requests for Information (RFIs), briefings, data calls, and other high-priority leadership requests. Draft, review, and edit official correspondence, including Naval and business letters, memoranda, messages, reports, and briefing materials. Maintain correspondence and action-item trackers, monitor work in progress, and follow up with responsible offices to ensure timely completion. Review correspondence and documentation for accuracy and compliance with Command policies, practices, and procedures. Analyze cross-functional operations and provide technical and administrative assistance to senior staff. Perform other duties as assigned. Minimum Requirements: Minimum (5) five years management and/or program analysis experience. Analytical, communication, interpersonal, problem-solving, and time management skills. Proficiency in the use of the Microsoft Office Suite (Word, Excel, Power Point), Microsoft Power Platform (Power Automate, Power BI, Power Apps, Visio, etc), Tableau, and Adobe Acrobat. Be a United States citizen Have a security clearance SECRET or must be able to obtain interim secruity clearance. HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Description Job Description Overview We are seeking a CSfC Senior Network Engineer to join our team supporting Network Enterprise Technology Command (NETCOM) in Honolulu, HI. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities RESPONSIBILITIES Assists the PM in the day-to-day management of leading Network Engineers. Must have an in-depth understanding of advanced networking O&M Commercial Solutions for Classified (CSfC) concepts and processes and experience applying these with little to no guidance. Must be able to provide guidance to others. Must be able to perform successfully in complex, unstructured situations. Must be proficient in multivendor networking environments in configuring firewalls, Intrusion Prevention/Detection systems, VPN gateways, routers, and switches (Cisco, Aruba, Juniper, Cisco ASA, etc.) Be able to develop and modify system scripts. Write standardized system documentation, including configuration guides, test procedures, test results, and training materials. Provide onsite training to technical and non-technical users on the daily use, management, and troubleshooting of the solution after installation. Support all Cross-Domain solution requirements Collaborate with other operations departments to design approved infrastructure Serve as the escalation contact during large outages for Tier 2 and 3 systems. Author network Engineering Design Packages to include detailed implementation project plans and procedures. Configures network, software, and hardware components to meet NSA CSfC, NIAP, and DoD requirements Performs network design and systems integration Designs, develops, implements, tests, and maintains complex secure communications networks Configuring/managing PKI Certificate Authorities for CSfC solutions Familiarity with Certificate Authority configuration (ISC CertAgent/MS Windows Server/Red Hat Certificate systems) Document configuration, test procedure, results, and training materials Preparing test reports and configuration documentation according to customer standards. Providing customer on-site training on solution daily use, management, and troubleshooting Provide tier 2 and 3 support as part of a technical team. Identify and recommend hardware and support solutions based on research and analysis of new technologies, interfacing with customers and vendors. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the company. Apply DoD STIGs and IAVAs Perform special projects and other duties as assigned. REQUIRED QUALIFICATIONS Top Secret OR Higher OR Secret Clearance level with completed T5 investigation Active Professional Network certification (CCNP-Security, CCNA, HPE Aruba Networking Certified Professional - Switching, etc.) Must have experience with one or more networking vendors: Cisco, Aruba, Juniper, etc. One of the following DoD8140 Certifications : SecurityX/CASP+ CCNA CCNP Security CCSP (Certified Cloud Security Professional) GCED (GIAC Certified Enterprise Defender) GCIA (GIAC Certified Intrusion Analyst) GCLD (GIAC Cloud Security Essentials) GDSA (GIAC Defensible Security Architecture) GFACT (GIAC Foundational Cybersecurity Technologies) 10 or more years of experience in engineering MA/MS= 10 years; BS=12 years Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Honolulu, HI Type of environment: Office Noise level: Low Work schedule: CONUS Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 20% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE United States Citizenship Top Secret Clearance requirement WAGE INFORMATION Target salary range: $133,000.00 - $165,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
09/28/2026
Full time
Job Description Job Description Overview We are seeking a CSfC Senior Network Engineer to join our team supporting Network Enterprise Technology Command (NETCOM) in Honolulu, HI. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities RESPONSIBILITIES Assists the PM in the day-to-day management of leading Network Engineers. Must have an in-depth understanding of advanced networking O&M Commercial Solutions for Classified (CSfC) concepts and processes and experience applying these with little to no guidance. Must be able to provide guidance to others. Must be able to perform successfully in complex, unstructured situations. Must be proficient in multivendor networking environments in configuring firewalls, Intrusion Prevention/Detection systems, VPN gateways, routers, and switches (Cisco, Aruba, Juniper, Cisco ASA, etc.) Be able to develop and modify system scripts. Write standardized system documentation, including configuration guides, test procedures, test results, and training materials. Provide onsite training to technical and non-technical users on the daily use, management, and troubleshooting of the solution after installation. Support all Cross-Domain solution requirements Collaborate with other operations departments to design approved infrastructure Serve as the escalation contact during large outages for Tier 2 and 3 systems. Author network Engineering Design Packages to include detailed implementation project plans and procedures. Configures network, software, and hardware components to meet NSA CSfC, NIAP, and DoD requirements Performs network design and systems integration Designs, develops, implements, tests, and maintains complex secure communications networks Configuring/managing PKI Certificate Authorities for CSfC solutions Familiarity with Certificate Authority configuration (ISC CertAgent/MS Windows Server/Red Hat Certificate systems) Document configuration, test procedure, results, and training materials Preparing test reports and configuration documentation according to customer standards. Providing customer on-site training on solution daily use, management, and troubleshooting Provide tier 2 and 3 support as part of a technical team. Identify and recommend hardware and support solutions based on research and analysis of new technologies, interfacing with customers and vendors. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the company. Apply DoD STIGs and IAVAs Perform special projects and other duties as assigned. REQUIRED QUALIFICATIONS Top Secret OR Higher OR Secret Clearance level with completed T5 investigation Active Professional Network certification (CCNP-Security, CCNA, HPE Aruba Networking Certified Professional - Switching, etc.) Must have experience with one or more networking vendors: Cisco, Aruba, Juniper, etc. One of the following DoD8140 Certifications : SecurityX/CASP+ CCNA CCNP Security CCSP (Certified Cloud Security Professional) GCED (GIAC Certified Enterprise Defender) GCIA (GIAC Certified Intrusion Analyst) GCLD (GIAC Cloud Security Essentials) GDSA (GIAC Defensible Security Architecture) GFACT (GIAC Foundational Cybersecurity Technologies) 10 or more years of experience in engineering MA/MS= 10 years; BS=12 years Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Honolulu, HI Type of environment: Office Noise level: Low Work schedule: CONUS Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 20% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE United States Citizenship Top Secret Clearance requirement WAGE INFORMATION Target salary range: $133,000.00 - $165,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
Job Description Job Description MDW Associates is seeking multiple Business Operations and Program Management Analysts at the Mid, Senior, and Expert levels to support the National Geospatial-Intelligence Agency in the Fort Belvoir-Springfield, Virginia and St. Louis and Arnold, Missouri areas. These professionals will help Government program offices manage program execution, schedules, risks, resources, business operations, and leadership reporting. Positions are primarily onsite at NGA facilities. A limited number of assignments may be performed at a government approved contractor site within an accredited SCIF. These assignments are not home-based remote positions. The Business Operations and Program Management Analyst may perform a combination of some or all of the following duties: Monitor program cost, schedule, performance, risk, and contract execution and identify issues requiring Government attention. Develop and maintain integrated schedules, action item trackers, risk registers, program records, and management reports. Prepare documentation and briefing materials for program management reviews, technical exchange meetings, sprint planning sessions, and senior leadership reviews. Support acquisition planning and prepare Statements of Work, Performance Work Statements, market research, and Independent Government Cost Estimates as assigned. Review contractor deliverables and track performance against program plans and contract requirements. Manage official correspondence, program documentation, records, travel coordination, and collaboration sites such as SharePoint. Analyze cross program dependencies and develop recommendations concerning resources, priorities, risks, and process improvements. Lead or support organizational planning, business process improvement, portfolio management, and other special projects. Required Experience/Education: Mid-Level Three to ten years of relevant experience with a bachelor's or master's degree. Senior Level At least ten years of relevant experience with a master's degree. Expert Level Master of Business Administration or another relevant graduate degree Industry recognized expertise in business operations, program management, organizational strategy, or portfolio management. Preferred Experience/Skills: Direct NGA or GEOINT mission experience. Project Management Professional or Defense Acquisition Workforce Improvement Act certification. Advanced experience with Microsoft Project, Jira, Confluence, SharePoint, Defense Travel System, Agile methods, or Earned Value Management. Security Requirement(s): Maintain an active Top Secret clearance with Sensitive Compartmented Information access and remain eligible for NGA adjudication and access. Comply with NGA security requirements and complete a counterintelligence scope polygraph when required. Comply with all requirements for access to NGA facilities, systems, information, and approved classified workspaces. Company Description Incorporated in 2012, MDW is a small business headquartered in McLean, VA with offices in Huntsville, AL. We provide Federal government clients with consulting, management services, advisory and assistance services, decision support, strategic planning, process planning and improvement, task execution and metrics analysis. Our mission is to make our clients more successful by providing honest assessments, exceptional analysis, prudent advice, direct communication, and hard work. Our core capabilities include: Strategic Planning Cost Estimating Budget Programming and Justification Budget Execution Acquisition Management Financial Systems Support & Integration MDW Associates, LLC ("MDW") is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, religion, color, sex, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy or any other unlawful basis unrelated to the ability to do the job. MDW seeks to employ talented, ethical, and entrepreneurial-minded persons. Our applicants and employees are protected from discrimination as required by Federal law. Additional Information We offer a competitive and comprehensive benefits and compensation package for our employees, including but not limited to: Health Dental Vision Group Life Insurance/Long Term Disability/Short Term Disability Retirement/401(k) Flexible Leave Policy All your information will be kept confidential according to EEO guidelines.
09/27/2026
Full time
Job Description Job Description MDW Associates is seeking multiple Business Operations and Program Management Analysts at the Mid, Senior, and Expert levels to support the National Geospatial-Intelligence Agency in the Fort Belvoir-Springfield, Virginia and St. Louis and Arnold, Missouri areas. These professionals will help Government program offices manage program execution, schedules, risks, resources, business operations, and leadership reporting. Positions are primarily onsite at NGA facilities. A limited number of assignments may be performed at a government approved contractor site within an accredited SCIF. These assignments are not home-based remote positions. The Business Operations and Program Management Analyst may perform a combination of some or all of the following duties: Monitor program cost, schedule, performance, risk, and contract execution and identify issues requiring Government attention. Develop and maintain integrated schedules, action item trackers, risk registers, program records, and management reports. Prepare documentation and briefing materials for program management reviews, technical exchange meetings, sprint planning sessions, and senior leadership reviews. Support acquisition planning and prepare Statements of Work, Performance Work Statements, market research, and Independent Government Cost Estimates as assigned. Review contractor deliverables and track performance against program plans and contract requirements. Manage official correspondence, program documentation, records, travel coordination, and collaboration sites such as SharePoint. Analyze cross program dependencies and develop recommendations concerning resources, priorities, risks, and process improvements. Lead or support organizational planning, business process improvement, portfolio management, and other special projects. Required Experience/Education: Mid-Level Three to ten years of relevant experience with a bachelor's or master's degree. Senior Level At least ten years of relevant experience with a master's degree. Expert Level Master of Business Administration or another relevant graduate degree Industry recognized expertise in business operations, program management, organizational strategy, or portfolio management. Preferred Experience/Skills: Direct NGA or GEOINT mission experience. Project Management Professional or Defense Acquisition Workforce Improvement Act certification. Advanced experience with Microsoft Project, Jira, Confluence, SharePoint, Defense Travel System, Agile methods, or Earned Value Management. Security Requirement(s): Maintain an active Top Secret clearance with Sensitive Compartmented Information access and remain eligible for NGA adjudication and access. Comply with NGA security requirements and complete a counterintelligence scope polygraph when required. Comply with all requirements for access to NGA facilities, systems, information, and approved classified workspaces. Company Description Incorporated in 2012, MDW is a small business headquartered in McLean, VA with offices in Huntsville, AL. We provide Federal government clients with consulting, management services, advisory and assistance services, decision support, strategic planning, process planning and improvement, task execution and metrics analysis. Our mission is to make our clients more successful by providing honest assessments, exceptional analysis, prudent advice, direct communication, and hard work. Our core capabilities include: Strategic Planning Cost Estimating Budget Programming and Justification Budget Execution Acquisition Management Financial Systems Support & Integration MDW Associates, LLC ("MDW") is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, religion, color, sex, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy or any other unlawful basis unrelated to the ability to do the job. MDW seeks to employ talented, ethical, and entrepreneurial-minded persons. Our applicants and employees are protected from discrimination as required by Federal law. Additional Information We offer a competitive and comprehensive benefits and compensation package for our employees, including but not limited to: Health Dental Vision Group Life Insurance/Long Term Disability/Short Term Disability Retirement/401(k) Flexible Leave Policy All your information will be kept confidential according to EEO guidelines.
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
09/26/2026
Full time
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Corporate IT organization is made up of several teams that all work towards the same goal: To build, operate, and maintain the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa's business. With our mission in mind, we work to ensure the world is connected through the most advanced and innovative digital payment network that enables individuals, businesses, and economies to thrive. We prioritize delightful user experiences. We do not take orders, rather, we build deep partnerships with our business partners and champion proactive new ways technology can advance our business into the future. The Security, Risk and Compliance Analyst role resides on the Corporate IT (CIT) Business Operations team and directly supports Visa's Chief Information Officer (CIO) and the CIT leadership team. The team is responsible for governance and adherence to Visa corporate cyber security requirements and running point on all internal/external audit and compliance requests, with oversight for all CIT-owned applications. The position requires a program management professional with the ability to seamlessly flex between the strategic and the tactical. This role requires attention to detail and analytical rigor, as well as the ability to synthesize and streamline information for executive reporting. You'll interact with a wide range of stakeholders both within CIT and with cross-functional teams, including Cyber Security, Risk, Compliance, Audit, as well as senior leadership. Essential Functions: Assist with critical security administration functions to protect Visa from vulnerabilities, including data analysis and research across systems, tracking and reporting activities. Partner closely with technology delivery partners and cyber security, in collaboration with CIT senior leadership, to support the overall Visa and CIT organizational goals and needs. Build processes that meet CITs business objectives and ensure compliance and completeness. As a change agent, discover opportunities for process improvements, pilot and then drive on a larger scale. Assist with executive reporting and operational technology metrics focusing on continuous improvement to maximize decision making and executive visibility. Program management and delivery of special CIO projects, as identified, to support security administration functions and processes. Guide CIT through compliance reviews and audit examinations, acting as a quarter-back to retrieve and package information from relevant experts, to ensure timely responses to internal partners and external regulators. Support rapid onboarding activities of solutions identified as critical for CIT. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience. Masters graduates must have 2+ years of relevant work experience to qualify. Excellent verbal, written, and presentation skills with strong attention to detail Demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels Highly proficient in Microsoft Office suite, including Excel and PowerPoint Strong organization skills, ability to multi-task, show initiative and work aggressively to meet deadlines Preferred Qualifications: Experience managing technically complex, cross-organizational, multi-stakeholder initiatives Highly proficient in Microsoft Office suite, including Excel and PowerPoint Summarizing and communicating key financial information and business strategy at an executive level Good judgment, strong common sense, and excellent attention to detail Ability to work independently with strong time management and ability to execute on multiple concurrent deliverables Proactive and solution-oriented, solid analytical and problem-solving skills, ability to think strategically Certifications in cyber security or related, meaningful experience in cyber security or vulnerability management, meaningful experience in compliance, risk, or audit roles Demonstrated flexibility and adaptability to changes in priorities, work demands, roles and responsibilities Demonstrated understanding of corporate protocol, maintaining a high level of discretion and confidentiality Experience with managing information and access within SharePoint, Tableau, other databases Strong process orientation and demonstrated knowledge of project management techniques, methodologies, and best practices Information for US Applicants For roles located in the US, the estimated salary range for this position is $104,600.00 to $ 162,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/26/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Corporate IT organization is made up of several teams that all work towards the same goal: To build, operate, and maintain the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa's business. With our mission in mind, we work to ensure the world is connected through the most advanced and innovative digital payment network that enables individuals, businesses, and economies to thrive. We prioritize delightful user experiences. We do not take orders, rather, we build deep partnerships with our business partners and champion proactive new ways technology can advance our business into the future. The Security, Risk and Compliance Analyst role resides on the Corporate IT (CIT) Business Operations team and directly supports Visa's Chief Information Officer (CIO) and the CIT leadership team. The team is responsible for governance and adherence to Visa corporate cyber security requirements and running point on all internal/external audit and compliance requests, with oversight for all CIT-owned applications. The position requires a program management professional with the ability to seamlessly flex between the strategic and the tactical. This role requires attention to detail and analytical rigor, as well as the ability to synthesize and streamline information for executive reporting. You'll interact with a wide range of stakeholders both within CIT and with cross-functional teams, including Cyber Security, Risk, Compliance, Audit, as well as senior leadership. Essential Functions: Assist with critical security administration functions to protect Visa from vulnerabilities, including data analysis and research across systems, tracking and reporting activities. Partner closely with technology delivery partners and cyber security, in collaboration with CIT senior leadership, to support the overall Visa and CIT organizational goals and needs. Build processes that meet CITs business objectives and ensure compliance and completeness. As a change agent, discover opportunities for process improvements, pilot and then drive on a larger scale. Assist with executive reporting and operational technology metrics focusing on continuous improvement to maximize decision making and executive visibility. Program management and delivery of special CIO projects, as identified, to support security administration functions and processes. Guide CIT through compliance reviews and audit examinations, acting as a quarter-back to retrieve and package information from relevant experts, to ensure timely responses to internal partners and external regulators. Support rapid onboarding activities of solutions identified as critical for CIT. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience. Masters graduates must have 2+ years of relevant work experience to qualify. Excellent verbal, written, and presentation skills with strong attention to detail Demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels Highly proficient in Microsoft Office suite, including Excel and PowerPoint Strong organization skills, ability to multi-task, show initiative and work aggressively to meet deadlines Preferred Qualifications: Experience managing technically complex, cross-organizational, multi-stakeholder initiatives Highly proficient in Microsoft Office suite, including Excel and PowerPoint Summarizing and communicating key financial information and business strategy at an executive level Good judgment, strong common sense, and excellent attention to detail Ability to work independently with strong time management and ability to execute on multiple concurrent deliverables Proactive and solution-oriented, solid analytical and problem-solving skills, ability to think strategically Certifications in cyber security or related, meaningful experience in cyber security or vulnerability management, meaningful experience in compliance, risk, or audit roles Demonstrated flexibility and adaptability to changes in priorities, work demands, roles and responsibilities Demonstrated understanding of corporate protocol, maintaining a high level of discretion and confidentiality Experience with managing information and access within SharePoint, Tableau, other databases Strong process orientation and demonstrated knowledge of project management techniques, methodologies, and best practices Information for US Applicants For roles located in the US, the estimated salary range for this position is $104,600.00 to $ 162,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.