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application support engineer intermediate level
Application Support Engineer - Intermediate Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Infrastructure Engineer-Intermediate Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking multiple dedicated Infrastructure Engineer-Intermediate Level to provide Tier 2 technical support, operational engineering, and production support for enterprise infrastructure services. This role serves as an escalation point for incidents and service requests that cannot be resolved by Tier 1 support teams and is responsible for troubleshooting, service restoration, monitoring, and operational support across server, cloud, database, network, storage, and platform technologies. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Engineering Teams, and external vendors, this position provides technical expertise for infrastructure incidents, service requests, operational problems, and stability initiatives. The engineer analyzes and resolves issues related to servers, operating systems, virtualization platforms, cloud services, storage, networking, middleware, and enterprise infrastructure services. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components. Provide Tier 2 support for infrastructure-related incidents, service requests, and operational issues. Troubleshoot and resolve complex production issues affecting servers, databases, cloud platforms, storage, networking, and core infrastructure services. Participate in incident response, service restoration, and Major Incident recovery activities. Monitor infrastructure health, performance, availability, and capacity. Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation. Analyzes outages in order to identify opportunities for solutions. Participates in product selection and testing. Understands engineering best practices, concepts, and patterns. Intake customer requirements and aligns requirements to standardized product offerings Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - and would need to be differentiated across levels. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3-5 years of infrastructure operations experience Experience supporting 24x7 enterprise environments Experience in a NOC or an Enterprise Availability Command Center, Operations Center, or Production Support organization Experience with Site Reliability Engineering (SRE) fundamentals to supporting cloud-based infrastructure platforms Experience supporting financial services, insurance, healthcare, or other highly regulated industries What Sets You Apart: Understanding of core operating systems and virtualization: Proficiency in both Microsoft Windows Server Administration and Linux Administration (Red Hat, Ubuntu, SUSE) alongside experience with VMware vSphere and Hyper-V. Experience in foundational network services: Solid grasp of TCP/IP, DNS, and DHCP is crucial. Comprehensive cloud platform experience: Demonstrated experience with major cloud providers such as Microsoft Azure and Amazon Web Services (AWS), including hybrid cloud environments. Familiarity with containerization technologies: Experience with Docker and especially Kubernetes is a significant advantage. Proven ability in monitoring and observability tools: Hands-on experience with platforms like Dynatrace, Splunk, Datadog, or AWS CloudWatch to proactively manage and troubleshoot infrastructure. Mainframe & z/OS Skills: possess foundational to intermediate experience supporting z/OS environments, batch processing, and core mainframe infrastructure services. Strong IT Service Management (ITSM) tool proficiency: Experience with tools such as ServiceNow or Jira Service Management, coupled with a deep understanding of Incident, Change, and Problem Management processes. Experience in high-availability and disaster recovery: A solid background in SAN, NAS, enterprise storage, and implementing robust backup, recovery, and disaster recovery solutions is essential. Database support experience: Supporting one or more key databases like Microsoft SQL Server, Oracle, PostgreSQL, or MySQL, along with knowledge of monitoring and performance, adds significant value. Experience in regulated industries and 24x7 environments: Prior experience supporting critical infrastructure in financial services, healthcare, or other highly regulated sectors, especially within 24x7 operations, is a strong indicator of a candidate's ability to handle demanding environments. Compensation range: The salary range for this position is: $ 69,920 - $ 133,620 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking multiple dedicated Infrastructure Engineer-Intermediate Level to provide Tier 2 technical support, operational engineering, and production support for enterprise infrastructure services. This role serves as an escalation point for incidents and service requests that cannot be resolved by Tier 1 support teams and is responsible for troubleshooting, service restoration, monitoring, and operational support across server, cloud, database, network, storage, and platform technologies. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Engineering Teams, and external vendors, this position provides technical expertise for infrastructure incidents, service requests, operational problems, and stability initiatives. The engineer analyzes and resolves issues related to servers, operating systems, virtualization platforms, cloud services, storage, networking, middleware, and enterprise infrastructure services. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components. Provide Tier 2 support for infrastructure-related incidents, service requests, and operational issues. Troubleshoot and resolve complex production issues affecting servers, databases, cloud platforms, storage, networking, and core infrastructure services. Participate in incident response, service restoration, and Major Incident recovery activities. Monitor infrastructure health, performance, availability, and capacity. Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation. Analyzes outages in order to identify opportunities for solutions. Participates in product selection and testing. Understands engineering best practices, concepts, and patterns. Intake customer requirements and aligns requirements to standardized product offerings Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - and would need to be differentiated across levels. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3-5 years of infrastructure operations experience Experience supporting 24x7 enterprise environments Experience in a NOC or an Enterprise Availability Command Center, Operations Center, or Production Support organization Experience with Site Reliability Engineering (SRE) fundamentals to supporting cloud-based infrastructure platforms Experience supporting financial services, insurance, healthcare, or other highly regulated industries What Sets You Apart: Understanding of core operating systems and virtualization: Proficiency in both Microsoft Windows Server Administration and Linux Administration (Red Hat, Ubuntu, SUSE) alongside experience with VMware vSphere and Hyper-V. Experience in foundational network services: Solid grasp of TCP/IP, DNS, and DHCP is crucial. Comprehensive cloud platform experience: Demonstrated experience with major cloud providers such as Microsoft Azure and Amazon Web Services (AWS), including hybrid cloud environments. Familiarity with containerization technologies: Experience with Docker and especially Kubernetes is a significant advantage. Proven ability in monitoring and observability tools: Hands-on experience with platforms like Dynatrace, Splunk, Datadog, or AWS CloudWatch to proactively manage and troubleshoot infrastructure. Mainframe & z/OS Skills: possess foundational to intermediate experience supporting z/OS environments, batch processing, and core mainframe infrastructure services. Strong IT Service Management (ITSM) tool proficiency: Experience with tools such as ServiceNow or Jira Service Management, coupled with a deep understanding of Incident, Change, and Problem Management processes. Experience in high-availability and disaster recovery: A solid background in SAN, NAS, enterprise storage, and implementing robust backup, recovery, and disaster recovery solutions is essential. Database support experience: Supporting one or more key databases like Microsoft SQL Server, Oracle, PostgreSQL, or MySQL, along with knowledge of monitoring and performance, adds significant value. Experience in regulated industries and 24x7 environments: Prior experience supporting critical infrastructure in financial services, healthcare, or other highly regulated sectors, especially within 24x7 operations, is a strong indicator of a candidate's ability to handle demanding environments. Compensation range: The salary range for this position is: $ 69,920 - $ 133,620 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Network Engineer C. Advanced (RFQ) - hybrid Tallahassee, FL
Novalink Solutions LLC Tallahassee, Florida
Job Description Job Description 4. Scope of Servies The Florida Department of Transportation, Office of Information Technology (OIT) - Integration Services is in search of a Senior Network Engineer to play a key role in assisting the Office of Information Technology in the establishment of new integration methods and standards, along with implementing system integrations, according to those established methods and standards. Duties and Responsibilities will include but are not limited to: 1. Perform security administration to configure and document firewall infrastructure access rules and work with peripheral network components in the technology environment with Palo Alto, Checkpoint and Global Protect VPNs. 2. Firewall deployments, rule migrations, firewall administration and converting existing rule based policies onto new platforms. 3. Works with critical core network infrastructure devices like Next Gen Firewall, VPNs, log collectors and monitors which play a crucial role in security for our IT environment. 4. Works with cloud network infrastructure to configure firewall, security policies and monitor network traffic. 5. Develop and maintain documentation following NIST guidelines. 6. Project Manager; 7. Data Administration; 5 Education Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience. Preferred Certifications (PCNSE, CISSP, CCNP, CCIE) 6. Experience 1. Typically have 5 to 10 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, database design and administration 2. Three to five years of experience with information security tools based on NIST standards. 3. Requires knowledge of security issues, techniques, and implications across all existing computer platforms. Preference given for experience with NGFW Palo Alto or Checkpoint security products. 4. Experience using schematic diagramming tools to map infrastructure layouts. 7 Primary Job Duties/ Tasks Senior Network Engineer - Job Duties 1. Develops, implements, and manages enterprise security solutions across multiple IT functional areas, including network infrastructure, data, systems, cloud environments, telecommunications, and Web-based services. Designs and maintains secure network architectures, segmentation strategies, access controls, firewalls, VPNs, encryption technologies, and other security controls. 2. Develops, implements, and maintains enterprise security policies, standards, procedures, and technical controls governing user authentication, privileged access, network access, security monitoring, vulnerability management, firewall administration, encryption, remote access, and incident escalation. Ensures security practices align with organizational requirements, industry standards, and applicable regulatory requirements. 3. Performs security risk assessments and develops risk-based response strategies for enterprise network and infrastructure environments. Prepares executive-level status reports, risk assessments, security metrics, and recommendations addressing vulnerabilities, emerging threats, security incidents, and operational risks. 4. Monitors, analyzes, and responds to cybersecurity threats and security events, including malware, software vulnerabilities, unauthorized access attempts, network anomalies, and policy violations. Administers and monitors security profiles and access controls, reviews security alerts and violation reports, investigates security exceptions, and coordinates remediation activities. Maintains comprehensive documentation of security controls, configurations, incidents, and corrective actions. 5. Evaluates emerging network and security technologies, products, and procedures to improve infrastructure reliability, security, performance, and operational efficiency. Leads technical evaluations, proof-of-concept activities, product assessments, and implementation recommendations for enterprise networking and cybersecurity solutions. 6. Provides advanced technical support and consultation to business and IT stakeholders on complex network, infrastructure, and cybersecurity issues. Troubleshoots escalated network and security incidents, provides technical guidance to infrastructure teams, and educates IT and business personnel on security policies, secure configurations, access requirements, and risk mitigation practices. 7. Provides security expertise and technical leadership throughout the IT project lifecycle, including requirements development, architecture and design, implementation, testing, deployment, and operational support. Reviews project designs and proposed solutions to identify security risks and ensures appropriate security controls are incorporated into network, cloud, application, and infrastructure initiatives. 8. Designs, implements, and supports enterprise network infrastructure, including LAN/WAN, routing and switching, wireless networks, firewalls, VPNs, network segmentation, Internet connectivity, cloud connectivity, and data center infrastructure. Develops network solutions that support high availability, resiliency, scalability, and security requirements. 9. Leads the investigation and resolution of complex network and security incidents, utilizing network monitoring, logging, packet analysis, performance data, and security tools to identify root causes and implement corrective actions. Coordinates with vendors, technical teams, and organizational stakeholders during critical incidents and service disruptions. 10. Develops network security architecture and segmentation strategies designed to limit lateral movement, protect critical systems, isolate sensitive workloads, and establish appropriate security boundaries between users, applications, devices, and infrastructure. Evaluates east-west and north-south traffic flows to identify security risks and opportunities for improved network controls. 11. Establishes and monitors network performance and security metrics to identify trends, capacity requirements, vulnerabilities, and potential operational risks. Develops dashboards, key performance indicators, and management reports to support data-driven infrastructure and security decisions. 12. Maintains technical documentation and configuration standards for network and security infrastructure, including network diagrams, IP addressing, VLANs, firewall rules, access controls, security configurations, operational procedures, and disaster recovery requirements. Ensures documentation remains accurate and aligned with the current enterprise environment. 13. Collaborates with architecture, cybersecurity, systems, database, application, cloud, telecommunications, and infrastructure teams to develop integrated technology solutions. Serves as a senior technical resource and provides guidance on enterprise networking, security architecture, infrastructure design, and technology modernization. 14. Provides technical leadership and mentoring to network and security staff, establishes network engineering standards and best practices, reviews technical solutions, and assists with the development of team capabilities in enterprise networking, cybersecurity, cloud infrastructure, and emerging technologies. Senior-Level Requirements Must have extensive knowledge and demonstrated experience in enterprise networking, cybersecurity, systems, databases, cloud infrastructure, and/or Web operations. The senior-level Network Engineer is responsible for developing and implementing enterprise network and security strategies, leading complex technical projects, designing secure and resilient infrastructure, resolving the most complex network and security issues, conducting risk assessments, evaluating emerging technologies, and providing technical guidance to IT and business leadership. The position requires advanced knowledge of network architecture, routing and switching, firewalls, VPN technologies, network segmentation, wireless infrastructure, cloud networking, identity and access management, security monitoring, incident response, vulnerability management, disaster recovery, and enterprise security controls. 8 Job Specific Skills and Abilities (KSAs): Intermediate professional level role. Works independently or on multiple IT security projects as a project team member, occasionally as a project leader. Works on small to large, complex security issues or projects that require increased skill in multiple IT functional areas. May coach more junior staff. 9 General Knowledge Skills and Abilities (KSAs): The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: 1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. 2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. 3. Decision Making: Makes sound, well-informed, and objective decisions. 4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions . click apply for full job details
09/30/2026
Full time
Job Description Job Description 4. Scope of Servies The Florida Department of Transportation, Office of Information Technology (OIT) - Integration Services is in search of a Senior Network Engineer to play a key role in assisting the Office of Information Technology in the establishment of new integration methods and standards, along with implementing system integrations, according to those established methods and standards. Duties and Responsibilities will include but are not limited to: 1. Perform security administration to configure and document firewall infrastructure access rules and work with peripheral network components in the technology environment with Palo Alto, Checkpoint and Global Protect VPNs. 2. Firewall deployments, rule migrations, firewall administration and converting existing rule based policies onto new platforms. 3. Works with critical core network infrastructure devices like Next Gen Firewall, VPNs, log collectors and monitors which play a crucial role in security for our IT environment. 4. Works with cloud network infrastructure to configure firewall, security policies and monitor network traffic. 5. Develop and maintain documentation following NIST guidelines. 6. Project Manager; 7. Data Administration; 5 Education Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience. Preferred Certifications (PCNSE, CISSP, CCNP, CCIE) 6. Experience 1. Typically have 5 to 10 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, database design and administration 2. Three to five years of experience with information security tools based on NIST standards. 3. Requires knowledge of security issues, techniques, and implications across all existing computer platforms. Preference given for experience with NGFW Palo Alto or Checkpoint security products. 4. Experience using schematic diagramming tools to map infrastructure layouts. 7 Primary Job Duties/ Tasks Senior Network Engineer - Job Duties 1. Develops, implements, and manages enterprise security solutions across multiple IT functional areas, including network infrastructure, data, systems, cloud environments, telecommunications, and Web-based services. Designs and maintains secure network architectures, segmentation strategies, access controls, firewalls, VPNs, encryption technologies, and other security controls. 2. Develops, implements, and maintains enterprise security policies, standards, procedures, and technical controls governing user authentication, privileged access, network access, security monitoring, vulnerability management, firewall administration, encryption, remote access, and incident escalation. Ensures security practices align with organizational requirements, industry standards, and applicable regulatory requirements. 3. Performs security risk assessments and develops risk-based response strategies for enterprise network and infrastructure environments. Prepares executive-level status reports, risk assessments, security metrics, and recommendations addressing vulnerabilities, emerging threats, security incidents, and operational risks. 4. Monitors, analyzes, and responds to cybersecurity threats and security events, including malware, software vulnerabilities, unauthorized access attempts, network anomalies, and policy violations. Administers and monitors security profiles and access controls, reviews security alerts and violation reports, investigates security exceptions, and coordinates remediation activities. Maintains comprehensive documentation of security controls, configurations, incidents, and corrective actions. 5. Evaluates emerging network and security technologies, products, and procedures to improve infrastructure reliability, security, performance, and operational efficiency. Leads technical evaluations, proof-of-concept activities, product assessments, and implementation recommendations for enterprise networking and cybersecurity solutions. 6. Provides advanced technical support and consultation to business and IT stakeholders on complex network, infrastructure, and cybersecurity issues. Troubleshoots escalated network and security incidents, provides technical guidance to infrastructure teams, and educates IT and business personnel on security policies, secure configurations, access requirements, and risk mitigation practices. 7. Provides security expertise and technical leadership throughout the IT project lifecycle, including requirements development, architecture and design, implementation, testing, deployment, and operational support. Reviews project designs and proposed solutions to identify security risks and ensures appropriate security controls are incorporated into network, cloud, application, and infrastructure initiatives. 8. Designs, implements, and supports enterprise network infrastructure, including LAN/WAN, routing and switching, wireless networks, firewalls, VPNs, network segmentation, Internet connectivity, cloud connectivity, and data center infrastructure. Develops network solutions that support high availability, resiliency, scalability, and security requirements. 9. Leads the investigation and resolution of complex network and security incidents, utilizing network monitoring, logging, packet analysis, performance data, and security tools to identify root causes and implement corrective actions. Coordinates with vendors, technical teams, and organizational stakeholders during critical incidents and service disruptions. 10. Develops network security architecture and segmentation strategies designed to limit lateral movement, protect critical systems, isolate sensitive workloads, and establish appropriate security boundaries between users, applications, devices, and infrastructure. Evaluates east-west and north-south traffic flows to identify security risks and opportunities for improved network controls. 11. Establishes and monitors network performance and security metrics to identify trends, capacity requirements, vulnerabilities, and potential operational risks. Develops dashboards, key performance indicators, and management reports to support data-driven infrastructure and security decisions. 12. Maintains technical documentation and configuration standards for network and security infrastructure, including network diagrams, IP addressing, VLANs, firewall rules, access controls, security configurations, operational procedures, and disaster recovery requirements. Ensures documentation remains accurate and aligned with the current enterprise environment. 13. Collaborates with architecture, cybersecurity, systems, database, application, cloud, telecommunications, and infrastructure teams to develop integrated technology solutions. Serves as a senior technical resource and provides guidance on enterprise networking, security architecture, infrastructure design, and technology modernization. 14. Provides technical leadership and mentoring to network and security staff, establishes network engineering standards and best practices, reviews technical solutions, and assists with the development of team capabilities in enterprise networking, cybersecurity, cloud infrastructure, and emerging technologies. Senior-Level Requirements Must have extensive knowledge and demonstrated experience in enterprise networking, cybersecurity, systems, databases, cloud infrastructure, and/or Web operations. The senior-level Network Engineer is responsible for developing and implementing enterprise network and security strategies, leading complex technical projects, designing secure and resilient infrastructure, resolving the most complex network and security issues, conducting risk assessments, evaluating emerging technologies, and providing technical guidance to IT and business leadership. The position requires advanced knowledge of network architecture, routing and switching, firewalls, VPN technologies, network segmentation, wireless infrastructure, cloud networking, identity and access management, security monitoring, incident response, vulnerability management, disaster recovery, and enterprise security controls. 8 Job Specific Skills and Abilities (KSAs): Intermediate professional level role. Works independently or on multiple IT security projects as a project team member, occasionally as a project leader. Works on small to large, complex security issues or projects that require increased skill in multiple IT functional areas. May coach more junior staff. 9 General Knowledge Skills and Abilities (KSAs): The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: 1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. 2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. 3. Decision Making: Makes sound, well-informed, and objective decisions. 4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions . click apply for full job details
Datacenter Technician (Top Secret clearance)
Edgewater Federal Solutions, Inc. Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
09/29/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Datacenter Technician (Top Secret clearance)
Edgewater Federal Solutions, Inc. Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
09/29/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Security Control Assessor - Intermediate
RIVIDIUM Springfield, Virginia
Job Description Job Description RiVidium Inc. is seeking a Security Control Assessor who conducts independent comprehensive assessments of the management, operational, and technical security controls and control enhancements employed within or inherited by an information technology (IT) system to determine the overall effectiveness of the controls (as defined in NIST 800-37). TASKS: Manage and approve Accreditation Packages (e.g., ISO/IEC 15026-2). Plan and conduct security authorization reviews and assurance case development for initial installation of systems and networks. Review authorization and assurance documents to confirm that the level of risk is within acceptable limits for each software application, system, and network. Verify that application software/network/system security postures are implemented as stated, document deviations, and recommend required actions to correct those deviations. Develop security compliance processes and/or audits for external services (e.g., cloud service providers, data centers). Establish acceptable limits for the software application, network, or system. Manage Accreditation Packages (e.g., ISO/IEC 15026-2). Perform security reviews, identify gaps in security architecture, and develop a security risk management plan. Perform security reviews and identify security gaps in security architecture resulting in recommendations for inclusion in the risk mitigation strategy. Perform risk analysis (e.g., threat, vulnerability, and probability of occurrence) whenever an application or system undergoes a major change. Provide input to the Risk Management Framework process activities and related documentation (e.g., system life-cycle support plans, concept of operations, operational procedures, and maintenance training materials). Verify and update security documentation reflecting the application/system security design features. Participate in Risk Governance process to provide security risks, mitigations, and input on other technical risk. Ensure that plans of actions and milestones or remediation plans are in place for vulnerabilities identified during risk assessments, audits, inspections, etc. Assure successful implementation and functionality of security requirements and appropriate information technology (IT) policies and procedures that are consistent with the organization's mission and goals. Define and document how the implementation of a new system or new interfaces between systems impacts the security posture of the current environment. Ensure that security design and cybersecurity development activities are properly documented (providing a functional description of security implementation) and updated as necessary. Support necessary compliance activities (e.g., ensure that system security configuration guidelines are followed, compliance monitoring occurs). Ensure that all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals. Assess the effectiveness of security controls. Assess all the configuration management (change configuration/release management) processes. ABILITIES: Ability to identify systemic security issues based on the analysis of vulnerability and configuration data. Ability to answer questions in a clear and concise manner. Ability to ask clarifying questions. Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. Ability to communicate effectively when writing.A0015: Ability to conduct vulnerability scans and recognize vulnerabilities in security systems.A0016: Ability to facilitate small group discussions.A0018: Ability to prepare and present briefings. Ability to produce technical documentation. Ability to design valid and reliable assessments. Ability to analyze test data. Ability to collect, verify, and validate test data. Ability to dissect a problem and examine the interrelationships between data that may appear unrelated. Ability to identify basic common coding flaws at a high level. Ability to translate data and test results into evaluative conclusions. Ability to ensure security practices are followed throughout the acquisition process. Ability to apply collaborative skills and strategies. Ability to apply critical reading/thinking skills. Ability to effectively collaborate via virtual teams. Ability to evaluate information for reliability, validity, and relevance. Ability to evaluate, analyze, and synthesize large quantities of data (which may be fragmented and contradictory) into high quality, fused targeting/intelligence products. Requirements: Bachelor degree or higher from an accredited college or university. Prefer an accredited Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering degree; or a degree in a Mathematics or Engineering field. IAT/IAM Level 2 certification The annual salary range for this position is $135,000-$140,000. The listed salary range represents a general guideline; however, RiVidium Inc. considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions. At RiVidium Inc. it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
09/26/2026
Full time
Job Description Job Description RiVidium Inc. is seeking a Security Control Assessor who conducts independent comprehensive assessments of the management, operational, and technical security controls and control enhancements employed within or inherited by an information technology (IT) system to determine the overall effectiveness of the controls (as defined in NIST 800-37). TASKS: Manage and approve Accreditation Packages (e.g., ISO/IEC 15026-2). Plan and conduct security authorization reviews and assurance case development for initial installation of systems and networks. Review authorization and assurance documents to confirm that the level of risk is within acceptable limits for each software application, system, and network. Verify that application software/network/system security postures are implemented as stated, document deviations, and recommend required actions to correct those deviations. Develop security compliance processes and/or audits for external services (e.g., cloud service providers, data centers). Establish acceptable limits for the software application, network, or system. Manage Accreditation Packages (e.g., ISO/IEC 15026-2). Perform security reviews, identify gaps in security architecture, and develop a security risk management plan. Perform security reviews and identify security gaps in security architecture resulting in recommendations for inclusion in the risk mitigation strategy. Perform risk analysis (e.g., threat, vulnerability, and probability of occurrence) whenever an application or system undergoes a major change. Provide input to the Risk Management Framework process activities and related documentation (e.g., system life-cycle support plans, concept of operations, operational procedures, and maintenance training materials). Verify and update security documentation reflecting the application/system security design features. Participate in Risk Governance process to provide security risks, mitigations, and input on other technical risk. Ensure that plans of actions and milestones or remediation plans are in place for vulnerabilities identified during risk assessments, audits, inspections, etc. Assure successful implementation and functionality of security requirements and appropriate information technology (IT) policies and procedures that are consistent with the organization's mission and goals. Define and document how the implementation of a new system or new interfaces between systems impacts the security posture of the current environment. Ensure that security design and cybersecurity development activities are properly documented (providing a functional description of security implementation) and updated as necessary. Support necessary compliance activities (e.g., ensure that system security configuration guidelines are followed, compliance monitoring occurs). Ensure that all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals. Assess the effectiveness of security controls. Assess all the configuration management (change configuration/release management) processes. ABILITIES: Ability to identify systemic security issues based on the analysis of vulnerability and configuration data. Ability to answer questions in a clear and concise manner. Ability to ask clarifying questions. Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. Ability to communicate effectively when writing.A0015: Ability to conduct vulnerability scans and recognize vulnerabilities in security systems.A0016: Ability to facilitate small group discussions.A0018: Ability to prepare and present briefings. Ability to produce technical documentation. Ability to design valid and reliable assessments. Ability to analyze test data. Ability to collect, verify, and validate test data. Ability to dissect a problem and examine the interrelationships between data that may appear unrelated. Ability to identify basic common coding flaws at a high level. Ability to translate data and test results into evaluative conclusions. Ability to ensure security practices are followed throughout the acquisition process. Ability to apply collaborative skills and strategies. Ability to apply critical reading/thinking skills. Ability to effectively collaborate via virtual teams. Ability to evaluate information for reliability, validity, and relevance. Ability to evaluate, analyze, and synthesize large quantities of data (which may be fragmented and contradictory) into high quality, fused targeting/intelligence products. Requirements: Bachelor degree or higher from an accredited college or university. Prefer an accredited Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering degree; or a degree in a Mathematics or Engineering field. IAT/IAM Level 2 certification The annual salary range for this position is $135,000-$140,000. The listed salary range represents a general guideline; however, RiVidium Inc. considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions. At RiVidium Inc. it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
Process Control Automation Engineer
FutureFuel Chemical Company Batesville, Arkansas
Job Description Job Description Process Control / Automation Engineer FutureFuel Chemical Company in Batesville, Arkansas, is looking for a new member for our Process Control Automation Team. About the Position The Process Controls / Automation Engineer should have and be able to demonstrate skills in requirements gathering, design, configuration, integration, and implementation of automation solutions for the manufacturing industry including PLC / DCS systems, field bus technology, HMI packages and panels, OPC, SCADA systems and historians, Visual Basic / Visual C++, and PC and networking technologies. The ideal candidate would have experience in both continuous and batch automation applications and knowledge of field instrumentation. Responsibilities include: Expertise in requirements documentation, detailed design, implementation, system integration, and testing and start-up of automation systems. Responsibility for identifying technologies to be used in new applications and developing expansion and long-term support and/or migration strategies for existing system architectures. Daily implementing automation solutions, support of project team objectives, normal system support and troubleshooting, and system and process optimization. Proven experience in PLC (Allen Bradley, Modicon, Siemens, CTI, AutomationDirect, etc.) and/or DCS Systems (ABB, Honeywell, Emerson, Siemens, etc.). Experience with Siemens SIMATIC 505, CTI 2500, and Allen Bradley PLCs and the ABB MOD300 / 800xA / 800M DCS will be a plus. Experience with HMI or SCADA packages such as Wonderware, Intellution, WinCC, PCVue, and FactoryLInk and panel technology such as Allen Bradley PanelView and PanelView Plus. A working knowledge of Piping and Instrumentation Diagrams, Electrical / Loop Diagrams, PID loop control, and various automation programming languages such as ladder logic, structured text, function block diagrams, instruction lists, and sequential function charts. Serving as the process automation technical lead on a variety of projects and may be responsible for some project management activities. Develop and prioritize process improvement needs. Develop, implement, and support new processes for the site. Providing cost estimates to determine feasibility of business development plans. Designing and planning layout of equipment. Providing technical assistance, process improvement, and manufacturing support for Manufacturing, Utilities, and Maintenance. Troubleshooting and identify root causes of problems. Working in teams or independently to increase production capacity, improve product yield, provide safer operations, or reduce energy requirements. Applying sound process economics analysis principles to determine and document project values. Evaluating and specifying new process control equipment. Maintaining awareness and ties to corporate technology and engineering resources to help implement projects. Assisting with definition and implementation of capital projects that will result in process improvements or increased capacity. Managing several projects simultaneously and regularly communicates progress to stakeholders. Following safety and quality procedures. Who We're Looking For Candidates must have a BS or MS in Electrical, Chemical, or Computer Engineering; The preferred candidate would have at least 5 years' experience in a manufacturing facility; The candidate would have expertise in requirements documentation, detailed design, implementation, system integration, and testing and start-up of automation systems. Candidate should be self-motivated, willing to learn, and capable of functioning in both a team and solo work environment as conditions warrant. The ideal candidate will have demonstrated programming leadership, the ability to develop and implement standard engineering practices, the ability to provide detailed documentation upon project completion. Excellent communication skills and the ability to successfully work with people from all levels and areas of the company; Creative problem-solving skills; Legally allowed to work in the US without restriction About FutureFuel FutureFuel Chemical Company (FFCC) is a specialty and fine chemical manufacturing producer with an over forty-year successful plant history. FFCC has three business segments: custom/toll manufacturing, performance chemicals, and biodiesel. FFCC serves a wide variety of markets including pharmaceutical intermediates and products, nylon and polyester fibers, cleaning products, agricultural products, paints and coating, and fuels and energy. FFCC is a small publicly traded company with approximately 500 employees that has a rich history of complex organic chemistry innovation, excellent environmental stewardship, and excellent health and safety compliance. We are a growing U.S. manufacturer of specialty organic chemicals and premium biofuels. Our company is headquartered in Batesville, Arkansas and publicly listed on the NYSE under "FF". We have a world class integrated biofuels and specialty chemicals manufacturing facility in Batesville. This Electrical Engineering position is located in at the Batesville plant. This is an on-site position. Visit our website at About Working at FutureFuel Compensation: We offer competitive compensation packages, including a relocation program and Advancement Ladder. Comprehensive Benefits: We offer excellent medical, dental, and vision insurances, 401k matching, an employee work-out center, life insurance, parental leave, pet insurance, tuition reimbursement for continuing education, paid military leave, wellness incentives, and disability insurance. Culture: Expect a company culture that is friendly, inviting, helpful, inclusive, supportive, dedicated, and full of brilliant team members. About the Location Batesville, Arkansas is a small rural town of about 10,000 on the foothills of the Ozark Mountains with excellent area schools, a University of Arkansas 2-year college and Lyon College, a highly rated Liberal Arts College. We are a strong outdoor community with the White River, nearby lakes, parks, bike trails, dog park, walking trails, excellent soccer and baseball/softball facilities, a thriving community and aquatics center and Historic Main Street, and close access to Blanchard Springs Caverns, The Ozark Folk Center, and the Buffalo River, one of the longest undammed rivers west of the Mississippi and the nation's first National River designated by Congress in 1972 to preserve its clean water and other outstanding values. Batesville has a regional health care center, Community Theatre and Arts Council, a strong Chamber of Commerce, Mark Martin NASCAR Museum, and a regional historic museum. Visit Batesville at E04JI800kn1l4099f0v
09/26/2026
Full time
Job Description Job Description Process Control / Automation Engineer FutureFuel Chemical Company in Batesville, Arkansas, is looking for a new member for our Process Control Automation Team. About the Position The Process Controls / Automation Engineer should have and be able to demonstrate skills in requirements gathering, design, configuration, integration, and implementation of automation solutions for the manufacturing industry including PLC / DCS systems, field bus technology, HMI packages and panels, OPC, SCADA systems and historians, Visual Basic / Visual C++, and PC and networking technologies. The ideal candidate would have experience in both continuous and batch automation applications and knowledge of field instrumentation. Responsibilities include: Expertise in requirements documentation, detailed design, implementation, system integration, and testing and start-up of automation systems. Responsibility for identifying technologies to be used in new applications and developing expansion and long-term support and/or migration strategies for existing system architectures. Daily implementing automation solutions, support of project team objectives, normal system support and troubleshooting, and system and process optimization. Proven experience in PLC (Allen Bradley, Modicon, Siemens, CTI, AutomationDirect, etc.) and/or DCS Systems (ABB, Honeywell, Emerson, Siemens, etc.). Experience with Siemens SIMATIC 505, CTI 2500, and Allen Bradley PLCs and the ABB MOD300 / 800xA / 800M DCS will be a plus. Experience with HMI or SCADA packages such as Wonderware, Intellution, WinCC, PCVue, and FactoryLInk and panel technology such as Allen Bradley PanelView and PanelView Plus. A working knowledge of Piping and Instrumentation Diagrams, Electrical / Loop Diagrams, PID loop control, and various automation programming languages such as ladder logic, structured text, function block diagrams, instruction lists, and sequential function charts. Serving as the process automation technical lead on a variety of projects and may be responsible for some project management activities. Develop and prioritize process improvement needs. Develop, implement, and support new processes for the site. Providing cost estimates to determine feasibility of business development plans. Designing and planning layout of equipment. Providing technical assistance, process improvement, and manufacturing support for Manufacturing, Utilities, and Maintenance. Troubleshooting and identify root causes of problems. Working in teams or independently to increase production capacity, improve product yield, provide safer operations, or reduce energy requirements. Applying sound process economics analysis principles to determine and document project values. Evaluating and specifying new process control equipment. Maintaining awareness and ties to corporate technology and engineering resources to help implement projects. Assisting with definition and implementation of capital projects that will result in process improvements or increased capacity. Managing several projects simultaneously and regularly communicates progress to stakeholders. Following safety and quality procedures. Who We're Looking For Candidates must have a BS or MS in Electrical, Chemical, or Computer Engineering; The preferred candidate would have at least 5 years' experience in a manufacturing facility; The candidate would have expertise in requirements documentation, detailed design, implementation, system integration, and testing and start-up of automation systems. Candidate should be self-motivated, willing to learn, and capable of functioning in both a team and solo work environment as conditions warrant. The ideal candidate will have demonstrated programming leadership, the ability to develop and implement standard engineering practices, the ability to provide detailed documentation upon project completion. Excellent communication skills and the ability to successfully work with people from all levels and areas of the company; Creative problem-solving skills; Legally allowed to work in the US without restriction About FutureFuel FutureFuel Chemical Company (FFCC) is a specialty and fine chemical manufacturing producer with an over forty-year successful plant history. FFCC has three business segments: custom/toll manufacturing, performance chemicals, and biodiesel. FFCC serves a wide variety of markets including pharmaceutical intermediates and products, nylon and polyester fibers, cleaning products, agricultural products, paints and coating, and fuels and energy. FFCC is a small publicly traded company with approximately 500 employees that has a rich history of complex organic chemistry innovation, excellent environmental stewardship, and excellent health and safety compliance. We are a growing U.S. manufacturer of specialty organic chemicals and premium biofuels. Our company is headquartered in Batesville, Arkansas and publicly listed on the NYSE under "FF". We have a world class integrated biofuels and specialty chemicals manufacturing facility in Batesville. This Electrical Engineering position is located in at the Batesville plant. This is an on-site position. Visit our website at About Working at FutureFuel Compensation: We offer competitive compensation packages, including a relocation program and Advancement Ladder. Comprehensive Benefits: We offer excellent medical, dental, and vision insurances, 401k matching, an employee work-out center, life insurance, parental leave, pet insurance, tuition reimbursement for continuing education, paid military leave, wellness incentives, and disability insurance. Culture: Expect a company culture that is friendly, inviting, helpful, inclusive, supportive, dedicated, and full of brilliant team members. About the Location Batesville, Arkansas is a small rural town of about 10,000 on the foothills of the Ozark Mountains with excellent area schools, a University of Arkansas 2-year college and Lyon College, a highly rated Liberal Arts College. We are a strong outdoor community with the White River, nearby lakes, parks, bike trails, dog park, walking trails, excellent soccer and baseball/softball facilities, a thriving community and aquatics center and Historic Main Street, and close access to Blanchard Springs Caverns, The Ozark Folk Center, and the Buffalo River, one of the longest undammed rivers west of the Mississippi and the nation's first National River designated by Congress in 1972 to preserve its clean water and other outstanding values. Batesville has a regional health care center, Community Theatre and Arts Council, a strong Chamber of Commerce, Mark Martin NASCAR Museum, and a regional historic museum. Visit Batesville at E04JI800kn1l4099f0v

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