Job Description Job Description Description: On-site in Cincinnati, OH Our client seeks a Lead Agilist to coach and facilitate Agile Squads in applying Scrum values and principles. The role will guide teams through effective ceremonies, removal of impediments, and continuous improvement using data and feedback loops. The Lead Agilist will foster a trusting environment, promote servant leadership, and collaborate with Product Owners and Developers on backlog management, value delivery, and risk identification while modeling learning behaviors and cross-functional collaboration. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $70.00 to $75.00/hr. w2 Responsibilities: Support Agile Squad(s) in applying Agile and Scrum values and principles. Facilitate Scrum events to ensure value delivery, including Sprint Planning, Daily Scrum, Sprint Review, Retrospective, and Backlog Refinement. Remove impediments and escalate when needed to appropriate organizational entities. Coach Product Owners and Development Teams in effective backlog management and shared understanding of outcomes. Promote self-organization, continuous improvement, cross-functionality, and software craftsmanship. Build a trusting and safe environment that enables open problem solving and collaboration. Use metrics and feedback loops to drive inspect-and-adapt improvements. Facilitate communication and collaboration inside and outside the Squad, including coordination with the Agile Center. Shield the team from external interference to maintain productivity. Model servant leadership and continuous learning. Perform other duties as assigned. Experience Requirements: 5+ years of full-time business experience. 3+ years of Scrum experience. Agile and Scrum knowledge with proven facilitation techniques. Experience removing impediments and communicating across teams. Coaching and mentoring skills with the ability to teach complex concepts. Conflict resolution and mediation capability. Experience using metrics to help teams improve. Understanding of software development lifecycle disciplines. Working knowledge of practices that support agility such as CI/CD, TDD, and automated testing. Working knowledge of other Agile frameworks such as Kanban, Scrumban, XP, and Mob programming. Strong oral and written communication skills. Education Requirements: Bachelor's in Business, Computer Science, Engineering, or equivalent work experience. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
09/28/2026
Full time
Job Description Job Description Description: On-site in Cincinnati, OH Our client seeks a Lead Agilist to coach and facilitate Agile Squads in applying Scrum values and principles. The role will guide teams through effective ceremonies, removal of impediments, and continuous improvement using data and feedback loops. The Lead Agilist will foster a trusting environment, promote servant leadership, and collaborate with Product Owners and Developers on backlog management, value delivery, and risk identification while modeling learning behaviors and cross-functional collaboration. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $70.00 to $75.00/hr. w2 Responsibilities: Support Agile Squad(s) in applying Agile and Scrum values and principles. Facilitate Scrum events to ensure value delivery, including Sprint Planning, Daily Scrum, Sprint Review, Retrospective, and Backlog Refinement. Remove impediments and escalate when needed to appropriate organizational entities. Coach Product Owners and Development Teams in effective backlog management and shared understanding of outcomes. Promote self-organization, continuous improvement, cross-functionality, and software craftsmanship. Build a trusting and safe environment that enables open problem solving and collaboration. Use metrics and feedback loops to drive inspect-and-adapt improvements. Facilitate communication and collaboration inside and outside the Squad, including coordination with the Agile Center. Shield the team from external interference to maintain productivity. Model servant leadership and continuous learning. Perform other duties as assigned. Experience Requirements: 5+ years of full-time business experience. 3+ years of Scrum experience. Agile and Scrum knowledge with proven facilitation techniques. Experience removing impediments and communicating across teams. Coaching and mentoring skills with the ability to teach complex concepts. Conflict resolution and mediation capability. Experience using metrics to help teams improve. Understanding of software development lifecycle disciplines. Working knowledge of practices that support agility such as CI/CD, TDD, and automated testing. Working knowledge of other Agile frameworks such as Kanban, Scrumban, XP, and Mob programming. Strong oral and written communication skills. Education Requirements: Bachelor's in Business, Computer Science, Engineering, or equivalent work experience. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
09/28/2026
Full time
Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/28/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division - the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive. We're looking for a Lead Product Designer to join our Powered by TodayTix team to expand our partner portal to support theatre, sports, attractions, exhibitions and more. You'll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows - bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently. This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you're passionate about making complex tools feel effortless and thrive in a fast-paced, collaborative environment, we'd love to hear from you. Please note: This full-time position is based in New York. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes. Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross-functional partners along with you. Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you. Design System Stewardship: You leverage and evolve the Design System with taste and judgment, pressure testing the scalability of each component setting standards the broader team can follow. Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows - without sacrificing depth or business logic. What You'll Do: Lead design across complex B2B product initiatives, from early discovery through delivery and QA. Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences. Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives. Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts. Promote a culture of design excellence - mentor other designers, champion quality, and lead by example. Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI-assisted coding to ship frontend components and maintain design system quality without always relying on a developer. Partner with developers to ensure designs are implemented accurately and to a high standard. Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements. We're Looking for Someone With: 6+ years of experience in Product Design, with experience in a lead or senior capacity. Strong UX fundamentals and a refined eye for UI - able to simplify complex concepts and work within a Design System with taste and judgment. B2B or dashboard/data-heavy design experience - comfortable designing for complex, information-dense products. Proficiency in Figma and prototyping tools, with experience conducting generative and usability research. A strong portfolio of user-centered, beautifully executed UI - ideally including B2B or enterprise product work. AI fluency - you actively use AI tools to work faster and smarter, including a willingness to use AI-assisted coding to contribute directly to the design system and frontend. The ability to work independently, manage multiple projects, and drive work forward without excessive oversight. Excellent communication skills - able to present and defend work to stakeholders at all levels with clarity and confidence. Experience working in a squad, collaborating with developers and QA engineers to ensure timely, high-quality delivery. Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually. We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors. To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section! Good to Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits and perks. Here are some of our favorites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Healthcare, vision, and dental plans, with generous contributions from the company -Life and disability insurance -Paid Parental Leave -Generous 401(k) Matching -Flexible Paid Time Off -Free membership to One Medical Group & Employee Assistance Program -Annual Professional Growth Budget -Employee donation matching -Employee Referral Program -Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division - the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive. We're looking for a Lead Product Designer to join our Powered by TodayTix team to expand our partner portal to support theatre, sports, attractions, exhibitions and more. You'll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows - bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently. This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you're passionate about making complex tools feel effortless and thrive in a fast-paced, collaborative environment, we'd love to hear from you. Please note: This full-time position is based in New York. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes. Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross-functional partners along with you. Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you. Design System Stewardship: You leverage and evolve the Design System with taste and judgment, pressure testing the scalability of each component setting standards the broader team can follow. Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows - without sacrificing depth or business logic. What You'll Do: Lead design across complex B2B product initiatives, from early discovery through delivery and QA. Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences. Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives. Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts. Promote a culture of design excellence - mentor other designers, champion quality, and lead by example. Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI-assisted coding to ship frontend components and maintain design system quality without always relying on a developer. Partner with developers to ensure designs are implemented accurately and to a high standard. Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements. We're Looking for Someone With: 6+ years of experience in Product Design, with experience in a lead or senior capacity. Strong UX fundamentals and a refined eye for UI - able to simplify complex concepts and work within a Design System with taste and judgment. B2B or dashboard/data-heavy design experience - comfortable designing for complex, information-dense products. Proficiency in Figma and prototyping tools, with experience conducting generative and usability research. A strong portfolio of user-centered, beautifully executed UI - ideally including B2B or enterprise product work. AI fluency - you actively use AI tools to work faster and smarter, including a willingness to use AI-assisted coding to contribute directly to the design system and frontend. The ability to work independently, manage multiple projects, and drive work forward without excessive oversight. Excellent communication skills - able to present and defend work to stakeholders at all levels with clarity and confidence. Experience working in a squad, collaborating with developers and QA engineers to ensure timely, high-quality delivery. Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually. We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors. To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section! Good to Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits and perks. Here are some of our favorites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Healthcare, vision, and dental plans, with generous contributions from the company -Life and disability insurance -Paid Parental Leave -Generous 401(k) Matching -Flexible Paid Time Off -Free membership to One Medical Group & Employee Assistance Program -Annual Professional Growth Budget -Employee donation matching -Employee Referral Program -Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description The future of aerospace and defense starts here. Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands. Ursa Major is bringing a new model to propulsion and defense technology: one where performance and access are no longer constrained by legacy systems. We design, build, and deploy advanced propulsion systems that power national security missions, hypersonic capabilities, and the future of space access. Our mission requires an extraordinary team-one that will mold tomorrow's critical technologies while deploying today's best. We are an intrinsically motivated team with a passion for solving complex technical problems and empowering each other every day, knowing that there is always room for growth. As a Principal DevOps Engineer within our Digital Operations team, you won't just be managing servers or responding to deployment tickets. You will be a principal technical leader and system architect responsible for owning and shaping Ursa Major's platform engineering, infrastructure automation, and software deployment strategies across cloud, on-premise, and manufacturing environments. Sitting at the vital intersection of Software Engineering, IT, Zero-Trust Networking, Digital Manufacturing, and Cybersecurity, you will build the foundational platforms that empower our engineering and manufacturing teams to design, test, and deliver mission-critical systems faster and more reliably. As Ursa Major expands, you will decompose complex technical challenges, author clear architecture designs, and drive pragmatic, high-impact solutions that connect our cloud environments directly to physical manufacturing and test-bench hardware. Responsibilities: Platform Architecture & Developer Experience Lead the research, design, and continuous improvement of platform infrastructure, software deployment, and Developer Experience (DX) across the enterprise. Decompose complex infrastructure problems into maintainable systems; author clear technical design documents and lead cross-functional teams through execution. Act as a strategic connector between Software Engineering, IT, and Networking to unify tooling, share infrastructure patterns, and eliminate operational silos. Infrastructure-as-Code (IaC), GitOps & High Availability (HA) Advance our declarative Infrastructure-as-Code (IaC) and GitOps practices (using Terraform, Helm, and ArgoCD/Flux) to deliver fully automated, drift-free application lifecycles across Azure GovCloud and AWS GovCloud. Extend containerization and orchestration (Kubernetes, Docker) beyond cloud environments into on-premise test benches, shop-floor PCs, and edge manufacturing hardware in alignment with our CMMC Level 2 hybrid strategy. Own Disaster Recovery (DR) and Business Continuity (BC) architecture-maintaining automated backup and failover capabilities that keep critical system recovery times measured in minutes, not days. DevSecOps & AI Pipeline Integration Partner with Cybersecurity and Zero-Trust teams to integrate automated vulnerability scanning, secrets management, and policy-as-code guardrails directly into CI/CD workflows without introducing developer friction. Architect and support automated pipelines for hosted and private AI models, enabling software and engineering teams to leverage high-throughput AI capabilities safely within our secure compliance boundary. Maintain continuous telemetry, metrics, and alerting frameworks (Prometheus, Grafana) to give engineers real-time visibility into application performance and pipeline health. Leadership, Mentorship & Impact Frame all technical initiatives in terms of maximum impact on overall business health, execution speed, and system reliability. Mentor and elevate engineers across the software and IT organizations, fostering a culture of analytical, value-driven problem-solving. Function as a top-level technical decision-maker, managing high-ambiguity challenges with high autonomy while maintaining psychological safety and clear standards of excellence Minimum Qualifications: 8+ years of professional DevOps, SRE, or Infrastructure/Platform Engineering experience, with a proven track record of principal-level technical leadership and system architecture. Hands-on mastery of Azure GovCloud and/or AWS GovCloud environments, with deep expertise in VPC networking, IAM, and cloud-native security controls. Advanced proficiency in Terraform, Docker, Kubernetes, Helm, and continuous delivery via GitOps patterns (ArgoCD, GitHub Actions, or Flux). Direct experience architecting high-availability systems, automated DR solutions, and telemetry suites (Prometheus, Grafana). Practical experience configuring automated container/code and centralized secrets management (AWS/Azure Key Vaults, HashiCorp Vault). Experience automating, deploying, or supporting hosted AI model integrations within production CI/CD pipelines. A proactive problem solver who builds trust across teams, rejects black-and-white thinking, and focuses on enabling business outcomes. Preferred Qualifications: Familiarity with NIST SP 800-171 / CMMC Level 2 compliance standards and securing CUI data flows. Experience with Artifactory, SonarQube, Open Policy Agent (OPA), Kyverno, or automated Software Bill of Materials (SBOM) tooling. Experience automating physical hardware, edge nodes, or shop-floor environments using Packer, Ansible, K3s, or Rancher. Experience orchestrating self-hosted or private AI model execution frameworks. Ability to obtain and maintain a U.S. Government Security Clearance. Colorado law requires us to tell you the base compensation range of this role, which is $175,000 - $215,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-Time, Exempt Benefits Include: (Please note, Interns are not eligible for benefits) Unlimited PTO - Vacation, Sick, Personal, and Bereavement Paid Parental and Adoptive Leave Medical, Dental and Vision Insurance Tax Advantage Accounts (HSA/FSA) Employer Paid Short and Long Term Disability, Basic Life, AD&D Additional Benefit Options Including Voluntary Life and Emergency Medical Transport EAP Program Retirement Savings Plan - 401k with Company Match Equity Grants in the Company How To Apply: Interested candidates are encouraged to apply by filling out the application below and clicking "Submit Application". This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role. Must be a U.S. Person (this includes U.S. Citizens and Permanent Residents). Eligibility to obtain and maintain a U.S. Security Clearance. We're an equal-opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. No outside recruiters, please.
09/28/2026
Full time
Job Description Job Description The future of aerospace and defense starts here. Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands. Ursa Major is bringing a new model to propulsion and defense technology: one where performance and access are no longer constrained by legacy systems. We design, build, and deploy advanced propulsion systems that power national security missions, hypersonic capabilities, and the future of space access. Our mission requires an extraordinary team-one that will mold tomorrow's critical technologies while deploying today's best. We are an intrinsically motivated team with a passion for solving complex technical problems and empowering each other every day, knowing that there is always room for growth. As a Principal DevOps Engineer within our Digital Operations team, you won't just be managing servers or responding to deployment tickets. You will be a principal technical leader and system architect responsible for owning and shaping Ursa Major's platform engineering, infrastructure automation, and software deployment strategies across cloud, on-premise, and manufacturing environments. Sitting at the vital intersection of Software Engineering, IT, Zero-Trust Networking, Digital Manufacturing, and Cybersecurity, you will build the foundational platforms that empower our engineering and manufacturing teams to design, test, and deliver mission-critical systems faster and more reliably. As Ursa Major expands, you will decompose complex technical challenges, author clear architecture designs, and drive pragmatic, high-impact solutions that connect our cloud environments directly to physical manufacturing and test-bench hardware. Responsibilities: Platform Architecture & Developer Experience Lead the research, design, and continuous improvement of platform infrastructure, software deployment, and Developer Experience (DX) across the enterprise. Decompose complex infrastructure problems into maintainable systems; author clear technical design documents and lead cross-functional teams through execution. Act as a strategic connector between Software Engineering, IT, and Networking to unify tooling, share infrastructure patterns, and eliminate operational silos. Infrastructure-as-Code (IaC), GitOps & High Availability (HA) Advance our declarative Infrastructure-as-Code (IaC) and GitOps practices (using Terraform, Helm, and ArgoCD/Flux) to deliver fully automated, drift-free application lifecycles across Azure GovCloud and AWS GovCloud. Extend containerization and orchestration (Kubernetes, Docker) beyond cloud environments into on-premise test benches, shop-floor PCs, and edge manufacturing hardware in alignment with our CMMC Level 2 hybrid strategy. Own Disaster Recovery (DR) and Business Continuity (BC) architecture-maintaining automated backup and failover capabilities that keep critical system recovery times measured in minutes, not days. DevSecOps & AI Pipeline Integration Partner with Cybersecurity and Zero-Trust teams to integrate automated vulnerability scanning, secrets management, and policy-as-code guardrails directly into CI/CD workflows without introducing developer friction. Architect and support automated pipelines for hosted and private AI models, enabling software and engineering teams to leverage high-throughput AI capabilities safely within our secure compliance boundary. Maintain continuous telemetry, metrics, and alerting frameworks (Prometheus, Grafana) to give engineers real-time visibility into application performance and pipeline health. Leadership, Mentorship & Impact Frame all technical initiatives in terms of maximum impact on overall business health, execution speed, and system reliability. Mentor and elevate engineers across the software and IT organizations, fostering a culture of analytical, value-driven problem-solving. Function as a top-level technical decision-maker, managing high-ambiguity challenges with high autonomy while maintaining psychological safety and clear standards of excellence Minimum Qualifications: 8+ years of professional DevOps, SRE, or Infrastructure/Platform Engineering experience, with a proven track record of principal-level technical leadership and system architecture. Hands-on mastery of Azure GovCloud and/or AWS GovCloud environments, with deep expertise in VPC networking, IAM, and cloud-native security controls. Advanced proficiency in Terraform, Docker, Kubernetes, Helm, and continuous delivery via GitOps patterns (ArgoCD, GitHub Actions, or Flux). Direct experience architecting high-availability systems, automated DR solutions, and telemetry suites (Prometheus, Grafana). Practical experience configuring automated container/code and centralized secrets management (AWS/Azure Key Vaults, HashiCorp Vault). Experience automating, deploying, or supporting hosted AI model integrations within production CI/CD pipelines. A proactive problem solver who builds trust across teams, rejects black-and-white thinking, and focuses on enabling business outcomes. Preferred Qualifications: Familiarity with NIST SP 800-171 / CMMC Level 2 compliance standards and securing CUI data flows. Experience with Artifactory, SonarQube, Open Policy Agent (OPA), Kyverno, or automated Software Bill of Materials (SBOM) tooling. Experience automating physical hardware, edge nodes, or shop-floor environments using Packer, Ansible, K3s, or Rancher. Experience orchestrating self-hosted or private AI model execution frameworks. Ability to obtain and maintain a U.S. Government Security Clearance. Colorado law requires us to tell you the base compensation range of this role, which is $175,000 - $215,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-Time, Exempt Benefits Include: (Please note, Interns are not eligible for benefits) Unlimited PTO - Vacation, Sick, Personal, and Bereavement Paid Parental and Adoptive Leave Medical, Dental and Vision Insurance Tax Advantage Accounts (HSA/FSA) Employer Paid Short and Long Term Disability, Basic Life, AD&D Additional Benefit Options Including Voluntary Life and Emergency Medical Transport EAP Program Retirement Savings Plan - 401k with Company Match Equity Grants in the Company How To Apply: Interested candidates are encouraged to apply by filling out the application below and clicking "Submit Application". This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role. Must be a U.S. Person (this includes U.S. Citizens and Permanent Residents). Eligibility to obtain and maintain a U.S. Security Clearance. We're an equal-opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. No outside recruiters, please.
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
09/28/2026
Full time
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
Job Description Job Description Description: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: The Agentic AI & MCP Specialist will architect, develop, and operationalize next-generation agentic systems powered by advanced LLMs and Model Context Protocol (MCP) frameworks. This role focuses on building intelligent, multi-step, tool-using agents that can autonomously reason, plan, and execute complex workflows across a cloud-based analytics ecosystem. The specialist will design and implement agent orchestration frameworks, integrate model-driven decision logic, and build robust, production-grade agent capabilities that safely leverage emerging AI techniques. This position requires a deeply skilled software developer who combines strong engineering fundamentals with hands-on experience creating agentic systems, working with MCP-based integrations, designing LLM-driven tools, and building secure, scalable AI applications. The role provides technical leadership, explores cutting-edge agentic patterns, drives proof-of-concept innovation, and partners with engineering and product teams to translate experimental architectures into real-world impact. Requirements: Required Qualifications: All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's Degree and 10+ years of software engineering experience Experience designing, developing, and supporting production applications, platforms, or services. Experience developing agentic AI solutions, including planning, tool utilization, workflow orchestration, multi-step reasoning, or autonomous task execution. Experience designing and implementing Model Context Protocol (MCP) integrations, tool interfaces, or model-driven service architectures. Ability to analyze business, customer, or mission requirements and develop scalable AI-driven solutions that align with technical and operational objectives. Experience with large language model (LLM) development practices, including fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent interaction patterns. Proficiency in Python and experience working with APIs, microservices, distributed computing environments, and cloud-native architectures. Experience deploying and integrating AI agents or LLM-enabled applications within cloud environments such as Azure, AWS, or Google Cloud Platform (GCP). Knowledge of MLOps and LLMOps practices, including model versioning, automated testing, deployment automation, monitoring, performance evaluation, and governance. Ability to contribute to solution design discussions, provide technical guidance to team members, and communicate AI-related concepts to technical and non-technical audiences. Experience using version control systems and CI/CD practices, including source code management, automated testing, deployment pipelines, and release management for production environments. Desired Qualifications: Experience building multi-agent systems, agent swarms, or coordinated reasoning frameworks. Familiarity with advanced tool-calling strategies, including dynamic tool selection, function-call planning, or graph-structured task planners. Experience with structured LLM evaluation methods, agent benchmarking, or test harnesses for autonomous systems. Knowledge of performance optimization techniques for LLMs and agents, including caching, model distillation, model routing, or accelerated inference. Background integrating agentic components with large-scale data or analytics platforms (e.g., Databricks, Snowflake, Spark). Hands-on experience developing innovative POCs or experimental agentic architectures in fast-paced R&D environments. Familiarity with emerging agentic frameworks such as Strands Agents, LangGraph, CrewAI, etc. Exposure to safety-oriented design patterns for autonomous systems, including guardrails, validation layers, or constrained-action frameworks. Experience designing and building secure, compliance-aware systems that handle sensitive data in accordance with HIPAA and federal security standards, including implementation of encryption, access controls, auditability, and governance for protected health information (PHI) within AI/LLM workflows. Working Environment : eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any othe
09/28/2026
Full time
Job Description Job Description Description: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: The Agentic AI & MCP Specialist will architect, develop, and operationalize next-generation agentic systems powered by advanced LLMs and Model Context Protocol (MCP) frameworks. This role focuses on building intelligent, multi-step, tool-using agents that can autonomously reason, plan, and execute complex workflows across a cloud-based analytics ecosystem. The specialist will design and implement agent orchestration frameworks, integrate model-driven decision logic, and build robust, production-grade agent capabilities that safely leverage emerging AI techniques. This position requires a deeply skilled software developer who combines strong engineering fundamentals with hands-on experience creating agentic systems, working with MCP-based integrations, designing LLM-driven tools, and building secure, scalable AI applications. The role provides technical leadership, explores cutting-edge agentic patterns, drives proof-of-concept innovation, and partners with engineering and product teams to translate experimental architectures into real-world impact. Requirements: Required Qualifications: All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's Degree and 10+ years of software engineering experience Experience designing, developing, and supporting production applications, platforms, or services. Experience developing agentic AI solutions, including planning, tool utilization, workflow orchestration, multi-step reasoning, or autonomous task execution. Experience designing and implementing Model Context Protocol (MCP) integrations, tool interfaces, or model-driven service architectures. Ability to analyze business, customer, or mission requirements and develop scalable AI-driven solutions that align with technical and operational objectives. Experience with large language model (LLM) development practices, including fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent interaction patterns. Proficiency in Python and experience working with APIs, microservices, distributed computing environments, and cloud-native architectures. Experience deploying and integrating AI agents or LLM-enabled applications within cloud environments such as Azure, AWS, or Google Cloud Platform (GCP). Knowledge of MLOps and LLMOps practices, including model versioning, automated testing, deployment automation, monitoring, performance evaluation, and governance. Ability to contribute to solution design discussions, provide technical guidance to team members, and communicate AI-related concepts to technical and non-technical audiences. Experience using version control systems and CI/CD practices, including source code management, automated testing, deployment pipelines, and release management for production environments. Desired Qualifications: Experience building multi-agent systems, agent swarms, or coordinated reasoning frameworks. Familiarity with advanced tool-calling strategies, including dynamic tool selection, function-call planning, or graph-structured task planners. Experience with structured LLM evaluation methods, agent benchmarking, or test harnesses for autonomous systems. Knowledge of performance optimization techniques for LLMs and agents, including caching, model distillation, model routing, or accelerated inference. Background integrating agentic components with large-scale data or analytics platforms (e.g., Databricks, Snowflake, Spark). Hands-on experience developing innovative POCs or experimental agentic architectures in fast-paced R&D environments. Familiarity with emerging agentic frameworks such as Strands Agents, LangGraph, CrewAI, etc. Exposure to safety-oriented design patterns for autonomous systems, including guardrails, validation layers, or constrained-action frameworks. Experience designing and building secure, compliance-aware systems that handle sensitive data in accordance with HIPAA and federal security standards, including implementation of encryption, access controls, auditability, and governance for protected health information (PHI) within AI/LLM workflows. Working Environment : eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any othe
Job Description Job Description Worldscape is a cutting-edge platform designed to unify distributed data, sensors, and intelligent agents across cloud, on-prem, and edge environments. By combining geospatial intelligence, physics-based 3D simulation, and reward-driven AI, Worldscape enables organizations to build immersive digital twins for predictive modeling, scenario planning, and adaptive decision-making. With a zero-trust security framework, seamless integration with legacy systems, and robust developer tools, Worldscape empowers rapid deployment of agentic applications that drive resilience and efficiency in sectors like logistics, telecom, defense, and infrastructure. Worldscape is seeking an experienced Principal Game Engine Engineer to join our fast-moving, innovative Platform team. The Principal Game Engine Engineer will participate in the design, implementation, and optimization of the real time physics systems that underpin the simulation in our applications. You will architect scalable physics solutions, integrate tightly with the data fabric, animation, and rendering pipelines, and drive innovation in physics-led simulation techniques to deliver responsive interactions across vehicles, environments, and all other simulation assets. As a Principal Engineer you will set technical directions, mentor engineers, and partner with Platform and Product Management to turn creative vision into performant, shippable features and customer applications. This is an onsite role located in Redmond, WA. Key Attributes: Innovation Mindset: Passion for pushing the boundaries of real-time physics in interactive simulation. Leadership & Mentorship : Ability to guide developers, set technical direction for an area, and enforce best practices. Problem-Solving : Creative and analytical approach to complex simulation challenges. Communication : Clear articulation of technical concepts to non-technical stakeholders. Responsibilities: Own the physics architecture: Define data models, simulation loops, solver strategies, and integration points across engine and simulation systems. Deliver core physics features: Collision detection (broad phase/narrow phase), entity controllers, vehicle dynamics with an emphasis on orbital mechanics, particles/fluid mechanics (with an emphasis on atmospheric dynamics). Integrate with simulation logic (gameplay) & animation: Build physics driven interactions, authoring tools, and runtime hooks (e.g., inverse kinematics, state machines, event systems). Performance ownership: Profile, optimize, and budget frame time and memory across platforms; lead multi-threading/Job System/SIMD efforts; evaluate GPU compute opportunities. Stability & robustness: Establish test suites, golden scenarios, and verification and validation practices; reduce edge case instability (stacking, tunneling, jitter, constraint drift). Tooling & workflow: Build/debug tools, visualizers, probes, and authoring pipelines that accelerate designer iteration and QA efficiency. Cross functional leadership: Partner with back-end, AI, data pipeline, and platform teams; communicate constraints/trade offs; align milestones with production. Mentorship & standards: Guide engineers via reviews, design docs, and coding standards; cultivate a high bar for craft, documentation, and reproducibility. Quality & live support: Own crash triage and regression control for physics; support content changes post launch without destabilizing the simulation. Professional Qualifications: Education: BS/MS in Computer Science, Software Engineering, Physics, Mathematics (or equivalent practical experience). Experience: 10+ years in real time/game physics engineering; 2+ shipped titles with substantial physics ownership (AA/AAA preferred). Programming: Expert C++ (modern standards), data oriented design, memory management, profiling/debugging (VTune, PIX, Nsight, RenderDoc, etc.). Rigid body dynamics, collision detection (GJK, SAT, continuous collision detection/time of impact), integration schemes (semi implicit Euler, RK, constraint solvers). Numerical stability, error control, and performance trade offs under real time constraints. Engine Integration: Experience integrating physics with animation (animation blending, IK), gameplay systems, and rendering pipelines. Performance: Multi-threading/job systems, SIMD/vectorization, cache friendly data structures, frame/memory budgeting across platforms. Collaboration: Proven ability to lead cross disciplinary efforts and communicate complex technical topics clearly. Preferred Qualifications: 15+ years' experience in Modern Game Engines & Middleware: Unreal Engine (Chaos), Unity (DOTS/Physics), Havok, Bullet, PhysX; custom engine experience strongly preferred. 10+ years' experience in Advanced Simulation: Fracture systems, granular materials, vehicle tire models, buoyancy/aero effects; GPU compute (CUDA, compute shaders). Experience with existing physics models and systems integration. Networking: Deterministic simulation strategies, rollback/prediction, server authority models, cross platform latency mitigation. Console/Platform: Shipping experience on Xbox, PlayStation, Switch, and PC; familiarity with platform TRCs/TCRs and performance certification. Tooling & Scripting: Python/C#/Lua for tools and editor extensions; in engine visualization/debugging overlays. Optimization Expertise: Broad phase structures (sweep-and-prune, BVH), island building, sleeping strategies, CCD tunneling avoidance; job scheduling and affinity tuning. Content Pipelines: Collaboration with design/tech art to create authoring guidelines for physics assets; LOD strategies for physics complexity. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Why Worldscape? There is nothing more important to Worldscape than our culture. It is the fundamental means by which we will succeed as an organization. Talent, ability, drive, experience, knowledge cannot be maximized without first embracing the culture we espouse and will live every single day. Worldscape offers great benefits, opportunities for continued growth, and the ability to directly affect change in our organization and be part of a high-growth startup at a pivotal stage. What we offer: - Competitive salary and meaningful equity - Attractive benefits package - Flexible time off policy - Medical, Dental and Vision insurance - HSA health insurance options - 401k plan - Basic and Voluntary Life Insurance - Fast paced environment with flexibility and ownership Worldscape is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Employment is contingent upon successful completion of a background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Worldscape is a cutting-edge platform designed to unify distributed data, sensors, and intelligent agents across cloud, on-prem, and edge environments. By combining geospatial intelligence, physics-based 3D simulation, and reward-driven AI, Worldscape enables organizations to build immersive digital twins for predictive modeling, scenario planning, and adaptive decision-making. With a zero-trust security framework, seamless integration with legacy systems, and robust developer tools, Worldscape empowers rapid deployment of agentic applications that drive resilience and efficiency in sectors like logistics, telecom, defense, and infrastructure. Worldscape is seeking an experienced Principal Game Engine Engineer to join our fast-moving, innovative Platform team. The Principal Game Engine Engineer will participate in the design, implementation, and optimization of the real time physics systems that underpin the simulation in our applications. You will architect scalable physics solutions, integrate tightly with the data fabric, animation, and rendering pipelines, and drive innovation in physics-led simulation techniques to deliver responsive interactions across vehicles, environments, and all other simulation assets. As a Principal Engineer you will set technical directions, mentor engineers, and partner with Platform and Product Management to turn creative vision into performant, shippable features and customer applications. This is an onsite role located in Redmond, WA. Key Attributes: Innovation Mindset: Passion for pushing the boundaries of real-time physics in interactive simulation. Leadership & Mentorship : Ability to guide developers, set technical direction for an area, and enforce best practices. Problem-Solving : Creative and analytical approach to complex simulation challenges. Communication : Clear articulation of technical concepts to non-technical stakeholders. Responsibilities: Own the physics architecture: Define data models, simulation loops, solver strategies, and integration points across engine and simulation systems. Deliver core physics features: Collision detection (broad phase/narrow phase), entity controllers, vehicle dynamics with an emphasis on orbital mechanics, particles/fluid mechanics (with an emphasis on atmospheric dynamics). Integrate with simulation logic (gameplay) & animation: Build physics driven interactions, authoring tools, and runtime hooks (e.g., inverse kinematics, state machines, event systems). Performance ownership: Profile, optimize, and budget frame time and memory across platforms; lead multi-threading/Job System/SIMD efforts; evaluate GPU compute opportunities. Stability & robustness: Establish test suites, golden scenarios, and verification and validation practices; reduce edge case instability (stacking, tunneling, jitter, constraint drift). Tooling & workflow: Build/debug tools, visualizers, probes, and authoring pipelines that accelerate designer iteration and QA efficiency. Cross functional leadership: Partner with back-end, AI, data pipeline, and platform teams; communicate constraints/trade offs; align milestones with production. Mentorship & standards: Guide engineers via reviews, design docs, and coding standards; cultivate a high bar for craft, documentation, and reproducibility. Quality & live support: Own crash triage and regression control for physics; support content changes post launch without destabilizing the simulation. Professional Qualifications: Education: BS/MS in Computer Science, Software Engineering, Physics, Mathematics (or equivalent practical experience). Experience: 10+ years in real time/game physics engineering; 2+ shipped titles with substantial physics ownership (AA/AAA preferred). Programming: Expert C++ (modern standards), data oriented design, memory management, profiling/debugging (VTune, PIX, Nsight, RenderDoc, etc.). Rigid body dynamics, collision detection (GJK, SAT, continuous collision detection/time of impact), integration schemes (semi implicit Euler, RK, constraint solvers). Numerical stability, error control, and performance trade offs under real time constraints. Engine Integration: Experience integrating physics with animation (animation blending, IK), gameplay systems, and rendering pipelines. Performance: Multi-threading/job systems, SIMD/vectorization, cache friendly data structures, frame/memory budgeting across platforms. Collaboration: Proven ability to lead cross disciplinary efforts and communicate complex technical topics clearly. Preferred Qualifications: 15+ years' experience in Modern Game Engines & Middleware: Unreal Engine (Chaos), Unity (DOTS/Physics), Havok, Bullet, PhysX; custom engine experience strongly preferred. 10+ years' experience in Advanced Simulation: Fracture systems, granular materials, vehicle tire models, buoyancy/aero effects; GPU compute (CUDA, compute shaders). Experience with existing physics models and systems integration. Networking: Deterministic simulation strategies, rollback/prediction, server authority models, cross platform latency mitigation. Console/Platform: Shipping experience on Xbox, PlayStation, Switch, and PC; familiarity with platform TRCs/TCRs and performance certification. Tooling & Scripting: Python/C#/Lua for tools and editor extensions; in engine visualization/debugging overlays. Optimization Expertise: Broad phase structures (sweep-and-prune, BVH), island building, sleeping strategies, CCD tunneling avoidance; job scheduling and affinity tuning. Content Pipelines: Collaboration with design/tech art to create authoring guidelines for physics assets; LOD strategies for physics complexity. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Why Worldscape? There is nothing more important to Worldscape than our culture. It is the fundamental means by which we will succeed as an organization. Talent, ability, drive, experience, knowledge cannot be maximized without first embracing the culture we espouse and will live every single day. Worldscape offers great benefits, opportunities for continued growth, and the ability to directly affect change in our organization and be part of a high-growth startup at a pivotal stage. What we offer: - Competitive salary and meaningful equity - Attractive benefits package - Flexible time off policy - Medical, Dental and Vision insurance - HSA health insurance options - 401k plan - Basic and Voluntary Life Insurance - Fast paced environment with flexibility and ownership Worldscape is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Employment is contingent upon successful completion of a background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Charlie Health Engineering, Product & Design
New York, New York
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/28/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/28/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description Principal DevSecOps Engineer Clearances Required: Active DoD Secret Location: Huntsville, Alabama, United States Note: This is a contingent listing for a position that is planned to open up in February 2026. Interviews may begin in December or January. Job Description TCS is searching for a Principal Dev/Sec/Ops Engineer to join our strong team supporting our Ground-based Midcourse Defense (GMD) customer in Huntsville, AL. The GMD program is a portion of the Missile Defense Agency's (MDA) system to protect the US and our allies from ballistic missile attack. The selected candidate will use modern development automation and management tools to work in both Linux and Windows environments, in legacy and cloud environments. Responsibilities: Design, develop, deliver, and sustain new and existing cybersecurity technologies in support of further development of the GMD weapon system. Create, modify, and document all enhancements efforts, to include system design documents, standard operating procedures, operations and maintenance manuals/procedures, software development plans, and related documentation. Program design, coding, testing, debugging, and documentation. Recommend and utilize the appropriate programming language for each component or workload based upon performance requirements, supportability, integration with existing components, maintainability, and other selection criteria deemed applicable. Review current systems and analyze business functions or processes to understand the needs for which applications are being designed. Recommend system capabilities and objectives for assigned projects. Conduct quality assurance reviews. Develop all components and services using industry best practices such as test-driven development, centralized source code management, code reviews, and automated testing. Utilize continuous integration / continuous deployment (CI/CD) workflows to the maximum extent possible for all published components. Produce DevOps best practice templates to enable rapid implementation of DevSecOps development workflows. Provide subject matter expertise during the review of potential technologies proposed for integration with the environment. Fully document development efforts using a combination of code comments, project issue tracking, change requests, and formal documentation. Ensure that software deployments minimally impact production workloads running in production environments. Perform analysis and tests, as needed, to aid the design process and to document the end item business functionality and system performance requirements. Identify emerging technologies, alternatives, and standards implementations, such as machine learning (ML) and artificial intelligence (AI), to provide better support for developers and application stakeholders. Required Qualifications: Bachelor's degree in computer science, information systems, Cybersecurity, or a related field with 5 years of experience; OR Master's degree with 3 years of related experience, or 1 years with a PhD. Must have a DOD 8140 IAT Level II certification (ex: Security + CE or CISSP) Strong systems administrator experience, specifically in Windows/Linux Operating Systems environments Experience working with cloud technologies and platforms such as Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Experience with DevSecOps practices, approaches, requirements, and iteration plans for a largescale classified government system Familiarity and skills in agile software principles, particularly regarding building a plan or roadmap for multiyear program / product Interest and aptitude in developing Infrastructure as code scripts in Terraform and Helm to provision cloud resources Familiarity with configuring and maintaining DevSecOps Continuous Integration/Continuous Deployment (CI/CD) pipeline tools including best practices, automated builds and tests, quality gates, software quality, and CI tools, i.e., Jenkins. Communicates effectively, both internally and externally to team Eager to expand knowledge and continually improve Ability to write or review software code (Java, Python, etc.) US Citizenship and active DoD Secret clearance or higher Must be able to support an in-person, closed-area work environment 100% of the time Preferred Qualifications : Experience with containerization and orchestration tools such as Kubernetes, Docker, and/or other cloud orchestration technologies. Experience with configuration management tools, i.e., Git, GitHub, GitLab, Bitbucket, etc. Experience with branching strategies, gated commits and source-controlled management Programming and scripting experience in a UNIX environment (C++, Perl, Python, Bash, Ruby, Shell, Scripts). Programming and scripting experience in a Windows environment (PowerShell, etc.) Experience with PaaS (Platform as a Service) infrastructure Experience with or basic knowledge of software development (i.e., Java/JavaScript, C++, C#, or any modern object-oriented language) and its life cycles Utilize Agile practices and principles to deliver high quality products and services Atlassian JIRA, Confluence, GitLab/GitHub, Jenkins, and Nexus repository experience Experience with security coding standard best practices, static and dynamic scanning tools, i.e., SonarQube, Fortify, Coverity Experience deploying and maintaining applications on Kubernetes clusters Benefits: Highlights of our benefits include Health/Dental/Vision, 401(k) match, Profit-Sharing, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, vacation, sick leave, and maternity/paternity leave. Apply online or visit us at TCS, Inc. is an EEO Employer.
09/28/2026
Full time
Job Description Job Description Principal DevSecOps Engineer Clearances Required: Active DoD Secret Location: Huntsville, Alabama, United States Note: This is a contingent listing for a position that is planned to open up in February 2026. Interviews may begin in December or January. Job Description TCS is searching for a Principal Dev/Sec/Ops Engineer to join our strong team supporting our Ground-based Midcourse Defense (GMD) customer in Huntsville, AL. The GMD program is a portion of the Missile Defense Agency's (MDA) system to protect the US and our allies from ballistic missile attack. The selected candidate will use modern development automation and management tools to work in both Linux and Windows environments, in legacy and cloud environments. Responsibilities: Design, develop, deliver, and sustain new and existing cybersecurity technologies in support of further development of the GMD weapon system. Create, modify, and document all enhancements efforts, to include system design documents, standard operating procedures, operations and maintenance manuals/procedures, software development plans, and related documentation. Program design, coding, testing, debugging, and documentation. Recommend and utilize the appropriate programming language for each component or workload based upon performance requirements, supportability, integration with existing components, maintainability, and other selection criteria deemed applicable. Review current systems and analyze business functions or processes to understand the needs for which applications are being designed. Recommend system capabilities and objectives for assigned projects. Conduct quality assurance reviews. Develop all components and services using industry best practices such as test-driven development, centralized source code management, code reviews, and automated testing. Utilize continuous integration / continuous deployment (CI/CD) workflows to the maximum extent possible for all published components. Produce DevOps best practice templates to enable rapid implementation of DevSecOps development workflows. Provide subject matter expertise during the review of potential technologies proposed for integration with the environment. Fully document development efforts using a combination of code comments, project issue tracking, change requests, and formal documentation. Ensure that software deployments minimally impact production workloads running in production environments. Perform analysis and tests, as needed, to aid the design process and to document the end item business functionality and system performance requirements. Identify emerging technologies, alternatives, and standards implementations, such as machine learning (ML) and artificial intelligence (AI), to provide better support for developers and application stakeholders. Required Qualifications: Bachelor's degree in computer science, information systems, Cybersecurity, or a related field with 5 years of experience; OR Master's degree with 3 years of related experience, or 1 years with a PhD. Must have a DOD 8140 IAT Level II certification (ex: Security + CE or CISSP) Strong systems administrator experience, specifically in Windows/Linux Operating Systems environments Experience working with cloud technologies and platforms such as Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Experience with DevSecOps practices, approaches, requirements, and iteration plans for a largescale classified government system Familiarity and skills in agile software principles, particularly regarding building a plan or roadmap for multiyear program / product Interest and aptitude in developing Infrastructure as code scripts in Terraform and Helm to provision cloud resources Familiarity with configuring and maintaining DevSecOps Continuous Integration/Continuous Deployment (CI/CD) pipeline tools including best practices, automated builds and tests, quality gates, software quality, and CI tools, i.e., Jenkins. Communicates effectively, both internally and externally to team Eager to expand knowledge and continually improve Ability to write or review software code (Java, Python, etc.) US Citizenship and active DoD Secret clearance or higher Must be able to support an in-person, closed-area work environment 100% of the time Preferred Qualifications : Experience with containerization and orchestration tools such as Kubernetes, Docker, and/or other cloud orchestration technologies. Experience with configuration management tools, i.e., Git, GitHub, GitLab, Bitbucket, etc. Experience with branching strategies, gated commits and source-controlled management Programming and scripting experience in a UNIX environment (C++, Perl, Python, Bash, Ruby, Shell, Scripts). Programming and scripting experience in a Windows environment (PowerShell, etc.) Experience with PaaS (Platform as a Service) infrastructure Experience with or basic knowledge of software development (i.e., Java/JavaScript, C++, C#, or any modern object-oriented language) and its life cycles Utilize Agile practices and principles to deliver high quality products and services Atlassian JIRA, Confluence, GitLab/GitHub, Jenkins, and Nexus repository experience Experience with security coding standard best practices, static and dynamic scanning tools, i.e., SonarQube, Fortify, Coverity Experience deploying and maintaining applications on Kubernetes clusters Benefits: Highlights of our benefits include Health/Dental/Vision, 401(k) match, Profit-Sharing, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, vacation, sick leave, and maternity/paternity leave. Apply online or visit us at TCS, Inc. is an EEO Employer.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Technical Lead, .NET/Middleware About Tirehub At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. Role Summary: The Technical Lead, .NET/Middleware is a senior technical specialist responsible for leading the design, development, and delivery of high-volume, mission-critical API and middleware solutions supporting TireHub's customer connectivity platform. This role coordinates internal and offshore development resources, drives technical strategy and execution, and ensures secure, high performance, and reliable services. The primary technology stack includes .NET Core, API frameworks, and middleware integration patterns. This role will report to the Software Development Manager, Core Systems. When you say YES to something bigger: Choose your day one benefits which include a no cost health insurance option TireHub funded Health Savings Account Additional benefit options including TireHub paid short/long term disability and life insurance benefits Paid vacation and holidays Parental leave programs Build your financial future with 401k including TireHub match Access to tire discounts, perks, and so much more! Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more. The individual must exhibit the following core attributes of the TireHub commitment: Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Defines and implements architectural standards and best practices for .NET API and Middleware platforms. Ensures platform security, performance, scalability, and operational stability. Designs and implements business process automation using .NET microservices and integration services. Oversees API lifecycle management, including maintenance and third-level (senior) technical support. Leads, mentors, and develops a team of internal Developers and Senior Developers to achieve business objectives. Manages day-to-day delivery and priorities for an offshore .NET API development team across multiple initiatives. Partners with architecture, product, and business stakeholders to translate requirements into scalable technical solutions. Ensures individual personal adherence to TireHub policies, procedures, and guidelines. Participates and maintains ongoing training requirements through in-person, virtual or computer-based learning modules as assigned. Completes other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: Innovation Orientation: Demonstrates a high degree of commitment to creating and exploring innovative approaches and tools that enhance performance and drive organizational success. Organizational Collaboration: Leverages deep knowledge of company systems and culture to build partnerships that drive innovation, research new technologies, and achieve shared business goals. Optimization Mindset: Identifies and implements the most effective and efficient processes to accomplish and automate tasks, with a focus on continuous improvement and operational excellence. Agility and Adaptability: Thrives in an Agile environment and embraces new technologies and methodologies to stay ahead of industry trends. Problem-Solving: Advanced analytical and critical thinking skills to identify, diagnose, and resolve technical issues efficiently. Communication: Excellent communication skills to interact with team members, stakeholders, and external partners effectively. Excels at communicating technical concepts to non-technical stakeholders in simple terms Required Knowledge, Skills, and Abilities: Education/Experience: Bachelor's degree in Computer Science / MIS or related field preferred. 7+ years of experience in software development, with a strong focus on .NET technologies. 5+ years of experience designing and developing middleware, APIs, and distributed systems. Technical Expertise Advanced hands-on experience with .NET Core, .NET Standard and modern .NET frameworks 4.6/4/7. Strong proficiency in C#, including abstraction, generics, prototyping, LINQ, Entity Framework. Strong experience with SQL Server and T-SQL including performance tuning and data modeling. Experience with API design, versioning strategies, documentation, telemetry, and performance optimization. Proficiency with Git-based version control and modern development workflows. Experience with unit testing frameworks and automated testing practices. Working knowledge of cloud platforms including: Azure: App Services, Application Insights, Logic Apps AWS: EC2, Elastic Beanstalk, Redis (or similar services). Leadership & Delivery: Proven ability to lead and coach a team of .NET API/middleware developers, including task assignments, design guidance, and code reviews. Experience managing offshore or distributed development teams across multiple initiatives. Ability to produce and maintain technical roadmaps and technical debt assessments. Ability to review, influence, and implement Solutions and Enterprise Architecture artifacts. Demonstrated ability to operate as both hands-on technical contributor and a people leader in a fast -paced environment. Business & Behavioral Competencies: Ability to manage critical feedback, shifting priorities, and a dynamic delivery environment with professionalism and composure. Ability to make timely, value-driven decisions under pressure. Adaptable to change, with ability to lead and facilitate change within teams. Demonstrates accountability, ownership, and commitment to team success. Aligns with and represents the organization's mission, values, and operational goals. Maintains awareness of technological trends and industry best practices relevant to TireHub's business. Work Conditions: This is a fast-paced and dynamic operating environment. Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles. Must be able to work flexible hours to support critical system changes and emergency events. This role is based in our headquarters office in Dunwoody, GA and requires a strong in-person presence. Must be able to travel up to 10%. TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.
09/28/2026
Full time
Job Description Job Description Technical Lead, .NET/Middleware About Tirehub At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. Role Summary: The Technical Lead, .NET/Middleware is a senior technical specialist responsible for leading the design, development, and delivery of high-volume, mission-critical API and middleware solutions supporting TireHub's customer connectivity platform. This role coordinates internal and offshore development resources, drives technical strategy and execution, and ensures secure, high performance, and reliable services. The primary technology stack includes .NET Core, API frameworks, and middleware integration patterns. This role will report to the Software Development Manager, Core Systems. When you say YES to something bigger: Choose your day one benefits which include a no cost health insurance option TireHub funded Health Savings Account Additional benefit options including TireHub paid short/long term disability and life insurance benefits Paid vacation and holidays Parental leave programs Build your financial future with 401k including TireHub match Access to tire discounts, perks, and so much more! Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more. The individual must exhibit the following core attributes of the TireHub commitment: Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Defines and implements architectural standards and best practices for .NET API and Middleware platforms. Ensures platform security, performance, scalability, and operational stability. Designs and implements business process automation using .NET microservices and integration services. Oversees API lifecycle management, including maintenance and third-level (senior) technical support. Leads, mentors, and develops a team of internal Developers and Senior Developers to achieve business objectives. Manages day-to-day delivery and priorities for an offshore .NET API development team across multiple initiatives. Partners with architecture, product, and business stakeholders to translate requirements into scalable technical solutions. Ensures individual personal adherence to TireHub policies, procedures, and guidelines. Participates and maintains ongoing training requirements through in-person, virtual or computer-based learning modules as assigned. Completes other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: Innovation Orientation: Demonstrates a high degree of commitment to creating and exploring innovative approaches and tools that enhance performance and drive organizational success. Organizational Collaboration: Leverages deep knowledge of company systems and culture to build partnerships that drive innovation, research new technologies, and achieve shared business goals. Optimization Mindset: Identifies and implements the most effective and efficient processes to accomplish and automate tasks, with a focus on continuous improvement and operational excellence. Agility and Adaptability: Thrives in an Agile environment and embraces new technologies and methodologies to stay ahead of industry trends. Problem-Solving: Advanced analytical and critical thinking skills to identify, diagnose, and resolve technical issues efficiently. Communication: Excellent communication skills to interact with team members, stakeholders, and external partners effectively. Excels at communicating technical concepts to non-technical stakeholders in simple terms Required Knowledge, Skills, and Abilities: Education/Experience: Bachelor's degree in Computer Science / MIS or related field preferred. 7+ years of experience in software development, with a strong focus on .NET technologies. 5+ years of experience designing and developing middleware, APIs, and distributed systems. Technical Expertise Advanced hands-on experience with .NET Core, .NET Standard and modern .NET frameworks 4.6/4/7. Strong proficiency in C#, including abstraction, generics, prototyping, LINQ, Entity Framework. Strong experience with SQL Server and T-SQL including performance tuning and data modeling. Experience with API design, versioning strategies, documentation, telemetry, and performance optimization. Proficiency with Git-based version control and modern development workflows. Experience with unit testing frameworks and automated testing practices. Working knowledge of cloud platforms including: Azure: App Services, Application Insights, Logic Apps AWS: EC2, Elastic Beanstalk, Redis (or similar services). Leadership & Delivery: Proven ability to lead and coach a team of .NET API/middleware developers, including task assignments, design guidance, and code reviews. Experience managing offshore or distributed development teams across multiple initiatives. Ability to produce and maintain technical roadmaps and technical debt assessments. Ability to review, influence, and implement Solutions and Enterprise Architecture artifacts. Demonstrated ability to operate as both hands-on technical contributor and a people leader in a fast -paced environment. Business & Behavioral Competencies: Ability to manage critical feedback, shifting priorities, and a dynamic delivery environment with professionalism and composure. Ability to make timely, value-driven decisions under pressure. Adaptable to change, with ability to lead and facilitate change within teams. Demonstrates accountability, ownership, and commitment to team success. Aligns with and represents the organization's mission, values, and operational goals. Maintains awareness of technological trends and industry best practices relevant to TireHub's business. Work Conditions: This is a fast-paced and dynamic operating environment. Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles. Must be able to work flexible hours to support critical system changes and emergency events. This role is based in our headquarters office in Dunwoody, GA and requires a strong in-person presence. Must be able to travel up to 10%. TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.
RETIREMENT CLEARINGHOUSE LLC
Charlotte, North Carolina
As a Database Administrator at Retirement Clearinghouse LLC, you will manage and optimize SQL databases supporting retirement account portability and rollover solutions. You'll ensure performance, availability, and security of sensitive financial data in a highly regulated fintech environment. Core duties include designing and tuning schemas and queries, implementing backup and recovery strategies, maintaining high availability, and enforcing data security and compliance controls. You'll collaborate closely with developers, security, and operations to support scalable, resilient platforms that help millions of workers preserve and grow their retirement savings. Responsibilities Administer, monitor, and optimize SQL databases supporting retirement account portability platforms. Implement and maintain database security, access controls, and encryption to protect sensitive financial data. Design, test, and deploy database schemas, stored procedures, and queries for new and existing applications. Implement backup, recovery, and high-availability strategies to meet uptime and compliance requirements. Troubleshoot performance issues, optimize queries, and tune indexes to ensure low-latency transaction processing. Support release cycles, data migrations, and ETL processes in collaboration with application and data teams. Create and maintain documentation for database configurations, standards, and procedures. Collaborate with developers, security, and operations to ensure data integrity and regulatory compliance. Monitor capacity, plan for scalability, and recommend improvements to database architecture. Participate in on-call rotation and incident response for production database issues. Required Skills SQLDatabase administration Performance tuning Backup and recovery High availability/DRDatabase security Stored procedures and triggers ETL processes Monitoring and alerting tools Financial/retirement domain knowledge
09/28/2026
Full time
As a Database Administrator at Retirement Clearinghouse LLC, you will manage and optimize SQL databases supporting retirement account portability and rollover solutions. You'll ensure performance, availability, and security of sensitive financial data in a highly regulated fintech environment. Core duties include designing and tuning schemas and queries, implementing backup and recovery strategies, maintaining high availability, and enforcing data security and compliance controls. You'll collaborate closely with developers, security, and operations to support scalable, resilient platforms that help millions of workers preserve and grow their retirement savings. Responsibilities Administer, monitor, and optimize SQL databases supporting retirement account portability platforms. Implement and maintain database security, access controls, and encryption to protect sensitive financial data. Design, test, and deploy database schemas, stored procedures, and queries for new and existing applications. Implement backup, recovery, and high-availability strategies to meet uptime and compliance requirements. Troubleshoot performance issues, optimize queries, and tune indexes to ensure low-latency transaction processing. Support release cycles, data migrations, and ETL processes in collaboration with application and data teams. Create and maintain documentation for database configurations, standards, and procedures. Collaborate with developers, security, and operations to ensure data integrity and regulatory compliance. Monitor capacity, plan for scalability, and recommend improvements to database architecture. Participate in on-call rotation and incident response for production database issues. Required Skills SQLDatabase administration Performance tuning Backup and recovery High availability/DRDatabase security Stored procedures and triggers ETL processes Monitoring and alerting tools Financial/retirement domain knowledge
Year Up is seeking an enthusiastic Entry Level Application Developer to join our dynamic team in the Education, Training & E-Learning department. This role is essential to our mission of closing the opportunity divide by enabling young adults to build cutting-edge tech skills and gain essential workplace experience. Candidates will develop and maintain various educational applications and platforms, collaborate with educators to optimize learning technology, and contribute to projects that impact educational equity directly. Responsibilities Develop, test, and maintain applications using standard development tools Collaborate with instructional designers to integrate effective educational technologies Participate in the full software development lifecycle including analysis, design, implementation, and testing Assist in the troubleshooting and resolving of issues within the application or its environment Participate in peer-reviews of solution designs and related code Work with cross-functional teams to ensure quality throughout the software development lifecycle Required Skills Proficiency in programming languages such as Python, Java, or Java Script Understanding of basic software development methodologies Strong problem-solving skills and analytical abilities Familiarity with databases and basic project management principles Excellent communication and teamwork capabilities
09/28/2026
Full time
Year Up is seeking an enthusiastic Entry Level Application Developer to join our dynamic team in the Education, Training & E-Learning department. This role is essential to our mission of closing the opportunity divide by enabling young adults to build cutting-edge tech skills and gain essential workplace experience. Candidates will develop and maintain various educational applications and platforms, collaborate with educators to optimize learning technology, and contribute to projects that impact educational equity directly. Responsibilities Develop, test, and maintain applications using standard development tools Collaborate with instructional designers to integrate effective educational technologies Participate in the full software development lifecycle including analysis, design, implementation, and testing Assist in the troubleshooting and resolving of issues within the application or its environment Participate in peer-reviews of solution designs and related code Work with cross-functional teams to ensure quality throughout the software development lifecycle Required Skills Proficiency in programming languages such as Python, Java, or Java Script Understanding of basic software development methodologies Strong problem-solving skills and analytical abilities Familiarity with databases and basic project management principles Excellent communication and teamwork capabilities
Kaiser Permanente is seeking an MSW to help build and enhance the Systeme.io all-in-one marketing platform. In this role, you will design, develop, and maintain scalable, secure software powering entrepreneurs worldwide. You'll collaborate closely with product, design, and QA in an agile environment, translating business needs into robust technical solutions. You will write clean, testable code, integrate APIs, and optimize system performance. Joining our innovative, supportive culture, you'll contribute to state-of-the-art, user-friendly tools while growing your skills and impact. Responsibilities Design, develop, and maintain scalable software solutions within the Systeme.io platform Collaborate with product managers and designers to translate requirements into technical specifications Implement clean, efficient, and well-documented code following best practices Participate in code reviews, testing, and debugging to ensure high software quality Integrate APIs and third-party services to extend product functionality Optimize performance, reliability, and security of existing systems Contribute to agile ceremonies and sprint planning with a cross-functional team Document technical decisions, architectures, and workflows for team knowledge sharing Monitor production systems and resolve issues in a timely manner Continuously research and adopt new tools, frameworks, and methodologies Required Skills Object-oriented programming (e.g., Java, C#, or similar) Java Script/Type Script and a modern front-end framework (e.g., React, Vue, or Angular) RESTful API design and integration SQL and relational databases (e.g., PostgreSQL, My SQL) Version control with Git Unit and integration testing frameworks CI/CD tools and pipelines Cloud platforms (AWS, Azure, or GCP) Agile/Scrum development methodologies Application performance monitoring and debugging tools
09/28/2026
Full time
Kaiser Permanente is seeking an MSW to help build and enhance the Systeme.io all-in-one marketing platform. In this role, you will design, develop, and maintain scalable, secure software powering entrepreneurs worldwide. You'll collaborate closely with product, design, and QA in an agile environment, translating business needs into robust technical solutions. You will write clean, testable code, integrate APIs, and optimize system performance. Joining our innovative, supportive culture, you'll contribute to state-of-the-art, user-friendly tools while growing your skills and impact. Responsibilities Design, develop, and maintain scalable software solutions within the Systeme.io platform Collaborate with product managers and designers to translate requirements into technical specifications Implement clean, efficient, and well-documented code following best practices Participate in code reviews, testing, and debugging to ensure high software quality Integrate APIs and third-party services to extend product functionality Optimize performance, reliability, and security of existing systems Contribute to agile ceremonies and sprint planning with a cross-functional team Document technical decisions, architectures, and workflows for team knowledge sharing Monitor production systems and resolve issues in a timely manner Continuously research and adopt new tools, frameworks, and methodologies Required Skills Object-oriented programming (e.g., Java, C#, or similar) Java Script/Type Script and a modern front-end framework (e.g., React, Vue, or Angular) RESTful API design and integration SQL and relational databases (e.g., PostgreSQL, My SQL) Version control with Git Unit and integration testing frameworks CI/CD tools and pipelines Cloud platforms (AWS, Azure, or GCP) Agile/Scrum development methodologies Application performance monitoring and debugging tools
Location: Clearwater, FL, onsiteType: Contract through 2026Compensation Range: $75 - 80/hr W2We are seeking a talented SharePoint UX Designer to create intuitive, engaging, and user-centered digital workplace experiences across SharePoint Online and the Microsoft 365 ecosystem. In this role, you will work closely with business stakeholders, content owners, developers, and digital transformation teams to design modern SharePoint sites, intranet portals, knowledge hubs, and collaboration environments.Responsibilities:Requirements & Analysis (15%): Gather and analyze user, business, and technical requirements to support SharePoint and Microsoft 365 initiatives, including intranet, collaboration, communications, and knowledge management solutions.Prototyping & Layouts (15%): Create wireframes, mockups, page layouts, site maps, navigation models, and interactive prototypes to visualize and validate digital workplace experiences.Project Management & Execution (15%): Manage multiple design initiatives simultaneously while maintaining high-quality deliverables, meeting project timelines, and adapting to evolving priorities.Information Architecture (10%): Develop information architecture, taxonomy, metadata, and content organization strategies that improve usability, findability, and content governance.Research & Discovery (10%): Participate in discovery sessions, stakeholder interviews, workshops, and user research activities to understand employee needs, workflows, and opportunities for improvement.Standards & Accessibility (10%): Apply established UX standards, design systems, accessibility requirements, and SharePoint best practices to create consistent and intuitive user experiences.Testing & Feedback (5%): Support usability testing, feedback collection, and user research efforts to validate solutions and identify opportunities for continuous improvement.Cross-Functional Collaboration (5%): Collaborate with SharePoint developers, Microsoft 365 administrators, communications teams, and business stakeholders to ensure successful implementation of user experience solutions.End-User Advocacy (5%): Advocate for end-users by incorporating feedback and user-centered design principles throughout the design process.Stakeholder Presentations (5%): Present design concepts, recommendations, and research findings to project teams and business stakeholders.Design Systems & Guidelines (3%): Contribute to the evolution of SharePoint design guidelines, templates, and best practices to promote consistency across digital workplace experiences.Continuous Improvement (2%): Actively seek and incorporate feedback from peers, users, and stakeholders to improve designs and support a culture of continuous learning and improvement.Qualifications:Bachelor's Degree required in User Experience (UX) Design, Human-Computer Interaction (HCI), Information Architecture, Digital Design, Graphic Design, Visual Design, Interaction Design, Communications, Library & Information Science, or a related field.A portfolio demonstrating experience designing SharePoint Online sites, intranet portals, knowledge management solutions, or other digital workplace experiences is highly desirable.5+ years of experience in User Experience (UX) Design, SharePoint Online, Digital Workplace Solutions, Information Architecture, Employee Experience, or a related field.Proven track record designing and optimizing SharePoint Online sites, intranets, knowledge portals, communication sites, and Microsoft 365 collaboration environments.Strong understanding of user-centered design methodologies, including user research, wireframing, prototyping, usability testing, accessibility, and interaction design.Information Architecture: Experience developing navigation structures, taxonomy, metadata strategies, and content organization frameworks that improve usability and content discoverability.Proficiency with UX and prototyping tools such as Figma, Adobe Creative Suite, or similar design platforms.Experience facilitating stakeholder discussions, discovery sessions, user interviews, and feedback workshops.Working knowledge of accessibility standards (WCAG), content governance, knowledge management principles, and digital workplace best practices.Professional certifications or specialized training in UX Research, User-Centered Design, Information Architecture, Usability Testing, Accessibility (WCAG), Design Thinking, or Human-Centered Design. JOBID: JN -40 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
09/28/2026
Full time
Location: Clearwater, FL, onsiteType: Contract through 2026Compensation Range: $75 - 80/hr W2We are seeking a talented SharePoint UX Designer to create intuitive, engaging, and user-centered digital workplace experiences across SharePoint Online and the Microsoft 365 ecosystem. In this role, you will work closely with business stakeholders, content owners, developers, and digital transformation teams to design modern SharePoint sites, intranet portals, knowledge hubs, and collaboration environments.Responsibilities:Requirements & Analysis (15%): Gather and analyze user, business, and technical requirements to support SharePoint and Microsoft 365 initiatives, including intranet, collaboration, communications, and knowledge management solutions.Prototyping & Layouts (15%): Create wireframes, mockups, page layouts, site maps, navigation models, and interactive prototypes to visualize and validate digital workplace experiences.Project Management & Execution (15%): Manage multiple design initiatives simultaneously while maintaining high-quality deliverables, meeting project timelines, and adapting to evolving priorities.Information Architecture (10%): Develop information architecture, taxonomy, metadata, and content organization strategies that improve usability, findability, and content governance.Research & Discovery (10%): Participate in discovery sessions, stakeholder interviews, workshops, and user research activities to understand employee needs, workflows, and opportunities for improvement.Standards & Accessibility (10%): Apply established UX standards, design systems, accessibility requirements, and SharePoint best practices to create consistent and intuitive user experiences.Testing & Feedback (5%): Support usability testing, feedback collection, and user research efforts to validate solutions and identify opportunities for continuous improvement.Cross-Functional Collaboration (5%): Collaborate with SharePoint developers, Microsoft 365 administrators, communications teams, and business stakeholders to ensure successful implementation of user experience solutions.End-User Advocacy (5%): Advocate for end-users by incorporating feedback and user-centered design principles throughout the design process.Stakeholder Presentations (5%): Present design concepts, recommendations, and research findings to project teams and business stakeholders.Design Systems & Guidelines (3%): Contribute to the evolution of SharePoint design guidelines, templates, and best practices to promote consistency across digital workplace experiences.Continuous Improvement (2%): Actively seek and incorporate feedback from peers, users, and stakeholders to improve designs and support a culture of continuous learning and improvement.Qualifications:Bachelor's Degree required in User Experience (UX) Design, Human-Computer Interaction (HCI), Information Architecture, Digital Design, Graphic Design, Visual Design, Interaction Design, Communications, Library & Information Science, or a related field.A portfolio demonstrating experience designing SharePoint Online sites, intranet portals, knowledge management solutions, or other digital workplace experiences is highly desirable.5+ years of experience in User Experience (UX) Design, SharePoint Online, Digital Workplace Solutions, Information Architecture, Employee Experience, or a related field.Proven track record designing and optimizing SharePoint Online sites, intranets, knowledge portals, communication sites, and Microsoft 365 collaboration environments.Strong understanding of user-centered design methodologies, including user research, wireframing, prototyping, usability testing, accessibility, and interaction design.Information Architecture: Experience developing navigation structures, taxonomy, metadata strategies, and content organization frameworks that improve usability and content discoverability.Proficiency with UX and prototyping tools such as Figma, Adobe Creative Suite, or similar design platforms.Experience facilitating stakeholder discussions, discovery sessions, user interviews, and feedback workshops.Working knowledge of accessibility standards (WCAG), content governance, knowledge management principles, and digital workplace best practices.Professional certifications or specialized training in UX Research, User-Centered Design, Information Architecture, Usability Testing, Accessibility (WCAG), Design Thinking, or Human-Centered Design. JOBID: JN -40 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/28/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
