Job Description Job Description Role: The On-Site AV Support Specialist is responsible for the daily execution and technical support of audiovisual services for the Client. This position provides exceptional customer service while supporting conference rooms, meeting spaces, training programs, events, and integrated AV systems throughout the facilities. The On-Site AV Support Specialist, is expected to maintain a working knowledge of current AV technologies, troubleshoot technical issues, and independently learn and support new technologies as they are introduced. You will be located at the client's Atlanta, GA location, reporting to AV-Tech's Manager - Onsite Services, for all company obligations under the agreement between client and AV-Tech. Your primary responsibilities will be: The essential functions include, but are not limited to the following: Provide outstanding customer service by establishing and maintaining excellent working relationships with clients, facility representatives, company employees, and vendors. Support client training programs by serving as an in-room technician and providing technical assistance as needed. Setup, test, operate, and tear down audiovisual equipment, including video data display systems, computers, audio systems, web- and videoconference equipment, video switchers, audio processing equipment, microphones, video cameras, digital signage, video walls, and integrated AV systems. Provide technical support for Microsoft Teams Rooms, including operation, troubleshooting, and support of meeting controls, cameras, microphones, displays, and conferencing peripherals. Demonstrate working knowledge of and the ability to operate ProPresenter, PVP, PowerPoint, Stream Deck, and other presentation and content-management platforms used to support meetings, presentations, events, and live productions. Operate and support video wall systems, including content routing, source selection, display configuration, and basic troubleshooting. Provide on-call technical support for conference rooms, meeting spaces, and event spaces, including troubleshooting and resolving issues with AV systems, Microsoft Teams Rooms, presentation systems, video walls, and related technology. Maintain a working knowledge of current AV technologies, software, and systems used throughout the facilities, with the ability to independently learn, operate, troubleshoot, and support new technologies. Conduct periodic inspections of AV equipment and systems to identify needed repairs, replacements, upgrades, or other areas requiring attention. Provide weekly written reports documenting work performed, notable technical issues, and other relevant activities, and complete accurate and legible paperwork and documentation in a timely manner. Participate in onsite team conference calls, providing updates and contributing to team development and continuous improvement. Perform all work in accordance with established safety procedures. Comply with all company policies and procedures and adhere to company standards. Core Expectations Customer-focused and professional in all interactions. Reliable, responsive, and able to provide on-call technical support when required. Capable of working independently while contributing effectively as part of a team. Willing and able to continuously develop technical knowledge and adapt to new AV technologies. Detail-oriented with strong communication, documentation, and problem-solving skills.
09/28/2026
Full time
Job Description Job Description Role: The On-Site AV Support Specialist is responsible for the daily execution and technical support of audiovisual services for the Client. This position provides exceptional customer service while supporting conference rooms, meeting spaces, training programs, events, and integrated AV systems throughout the facilities. The On-Site AV Support Specialist, is expected to maintain a working knowledge of current AV technologies, troubleshoot technical issues, and independently learn and support new technologies as they are introduced. You will be located at the client's Atlanta, GA location, reporting to AV-Tech's Manager - Onsite Services, for all company obligations under the agreement between client and AV-Tech. Your primary responsibilities will be: The essential functions include, but are not limited to the following: Provide outstanding customer service by establishing and maintaining excellent working relationships with clients, facility representatives, company employees, and vendors. Support client training programs by serving as an in-room technician and providing technical assistance as needed. Setup, test, operate, and tear down audiovisual equipment, including video data display systems, computers, audio systems, web- and videoconference equipment, video switchers, audio processing equipment, microphones, video cameras, digital signage, video walls, and integrated AV systems. Provide technical support for Microsoft Teams Rooms, including operation, troubleshooting, and support of meeting controls, cameras, microphones, displays, and conferencing peripherals. Demonstrate working knowledge of and the ability to operate ProPresenter, PVP, PowerPoint, Stream Deck, and other presentation and content-management platforms used to support meetings, presentations, events, and live productions. Operate and support video wall systems, including content routing, source selection, display configuration, and basic troubleshooting. Provide on-call technical support for conference rooms, meeting spaces, and event spaces, including troubleshooting and resolving issues with AV systems, Microsoft Teams Rooms, presentation systems, video walls, and related technology. Maintain a working knowledge of current AV technologies, software, and systems used throughout the facilities, with the ability to independently learn, operate, troubleshoot, and support new technologies. Conduct periodic inspections of AV equipment and systems to identify needed repairs, replacements, upgrades, or other areas requiring attention. Provide weekly written reports documenting work performed, notable technical issues, and other relevant activities, and complete accurate and legible paperwork and documentation in a timely manner. Participate in onsite team conference calls, providing updates and contributing to team development and continuous improvement. Perform all work in accordance with established safety procedures. Comply with all company policies and procedures and adhere to company standards. Core Expectations Customer-focused and professional in all interactions. Reliable, responsive, and able to provide on-call technical support when required. Capable of working independently while contributing effectively as part of a team. Willing and able to continuously develop technical knowledge and adapt to new AV technologies. Detail-oriented with strong communication, documentation, and problem-solving skills.
Job Description Job Description Description: PHD Services is seeking an Audio Visual and Facility Support Specialist to support corporate office environments and conference facilities. This position is responsible for maintaining, troubleshooting, and improving audio visual technology systems while also serving as a key onsite resource for facility support and workplace operations. The ideal candidate will have strong technical troubleshooting abilities, excellent customer service skills, and the ability to manage multiple priorities in a fast-paced corporate environment. This role requires a proactive individual who enjoys solving problems, supporting end users, and ensuring meeting spaces remain fully operational and ready for use. Job Responsibilities: Audio/Visual Support: Inspect, test, troubleshoot, and maintain conference room technology and audio visual systems. Support video conferencing platforms including Microsoft Teams, Zoom, and other collaboration tools. Diagnose and resolve issues involving displays, projectors, microphones, speakers, cameras, control panels, and presentation equipment. Perform preventative maintenance on conference room and meeting space technology. Maintain inventory or AV equipment, cables, adapters, batteries, and related accessories. Coordinate equipment repairs, replacements, and upgrades as needed. Assist with installation and configuration of new audio visual equipment and technologies. Provide onsite support for meetings, presentations, executive briefings, and corporate events. Set up and test equipment prior to meetings and events. Assist presenters with presentations, connectivity, and meeting technology. Monitor and support live events to ensure uninterrupted operation. Restore conference rooms and event spaces following meetings and events. Facility Support: Serve as an onsite resource for employees requiring facility-related assistance. Coordinate service requests and support workplace operational needs. Assist with small facility improvement projects and workspace technology initiatives. Support conference room readiness, workplace organization, and operational continuity. Coordinate with maintenance personnel, contractors, vendors, and facility teams as needed. Project and Technology Coordination: Recommend improvements and upgrades to conference room technology and collaboration systems. Assist with procurement and purchasing of audio visual equipment and related technology. Lead or support AV improvement projects, equipment deployments, and technology upgrades. Maintain documentation or equipment inventories, room configurations, and operational procedures. Coordinate with Information Technology, Facilities, and other support teams to maintain technology standards. Requirements: High school diploma or equivalent 3+ years of experience supporting audio visual systems, technology, facilities, or related technical environments. Strong troubleshooting and problem-solving abilities. Experience supporting conference room technology and video conferencing systems. Ability to prioritize multiple tasks and work independently. Strong communication and customer service skills. Valid driver's license.
09/26/2026
Full time
Job Description Job Description Description: PHD Services is seeking an Audio Visual and Facility Support Specialist to support corporate office environments and conference facilities. This position is responsible for maintaining, troubleshooting, and improving audio visual technology systems while also serving as a key onsite resource for facility support and workplace operations. The ideal candidate will have strong technical troubleshooting abilities, excellent customer service skills, and the ability to manage multiple priorities in a fast-paced corporate environment. This role requires a proactive individual who enjoys solving problems, supporting end users, and ensuring meeting spaces remain fully operational and ready for use. Job Responsibilities: Audio/Visual Support: Inspect, test, troubleshoot, and maintain conference room technology and audio visual systems. Support video conferencing platforms including Microsoft Teams, Zoom, and other collaboration tools. Diagnose and resolve issues involving displays, projectors, microphones, speakers, cameras, control panels, and presentation equipment. Perform preventative maintenance on conference room and meeting space technology. Maintain inventory or AV equipment, cables, adapters, batteries, and related accessories. Coordinate equipment repairs, replacements, and upgrades as needed. Assist with installation and configuration of new audio visual equipment and technologies. Provide onsite support for meetings, presentations, executive briefings, and corporate events. Set up and test equipment prior to meetings and events. Assist presenters with presentations, connectivity, and meeting technology. Monitor and support live events to ensure uninterrupted operation. Restore conference rooms and event spaces following meetings and events. Facility Support: Serve as an onsite resource for employees requiring facility-related assistance. Coordinate service requests and support workplace operational needs. Assist with small facility improvement projects and workspace technology initiatives. Support conference room readiness, workplace organization, and operational continuity. Coordinate with maintenance personnel, contractors, vendors, and facility teams as needed. Project and Technology Coordination: Recommend improvements and upgrades to conference room technology and collaboration systems. Assist with procurement and purchasing of audio visual equipment and related technology. Lead or support AV improvement projects, equipment deployments, and technology upgrades. Maintain documentation or equipment inventories, room configurations, and operational procedures. Coordinate with Information Technology, Facilities, and other support teams to maintain technology standards. Requirements: High school diploma or equivalent 3+ years of experience supporting audio visual systems, technology, facilities, or related technical environments. Strong troubleshooting and problem-solving abilities. Experience supporting conference room technology and video conferencing systems. Ability to prioritize multiple tasks and work independently. Strong communication and customer service skills. Valid driver's license.
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Executive Support Specialist delivers high-touch technology support for AHM and HDMA executives, including PCs, mobile devices, collaboration tools, video conferencing, and AV support for executive meetings. The role serves as a critical escalation point for Executive Support, Deskside, and Mobile Services, ensuring reliable operations and exceptional customer experience. Core responsibilities include driving technology improvements, coordinating issue resolution across IT teams, supporting executive environments, managing business and affiliate relationships, facilitating training and project transitions, developing knowledge resources, and serving as the primary liaison for assigned business areas. Key Accountabilities Support Executives at multiple locations iwith technical issues and drive to resolution Support Executive video conference meetings ensuring all parties are connected and functioning properly Escalate any issues to Network Support, A/V Support, and IS Management as needed Document all issues and resolutions within AHM IT approved systems Always driving issues / incidents to countermeasures to minimize client downtime and sustain client productivity Responsible for timely resolution within established Service Level Agreements (SLA) Achieve the project goals for the Executive Support Team as approved annually: including schedule, budget and quality commitments Provide inputs to QCD reporting for continues improvement Qualifications, Experience, and Skills Minimum educational qualifications and relevant work experience: A college level Bachelor's degree in IT / Networking / Computer Science / Electronics / Data Analytics or a related STEM field of study with at least 3 years of relevant IT industry experience. Candidates lacking a Bachelor's degree must have a High School Diploma and at least 9 years overall relevant IT indusry experience or an Associate degree in a related STEM field with at least 7 years of relevant IT industry experience. Certifications: A+ Certification (preferred) Other Job-specific Skills: Must have demostrable experience in audio-visual (AV) / video conference equipment troubleshooting and repair. Strong technical background supporting Active Directory, Windows operating systems, Apple devices (mobile phones and tablets), and video conferencing/ (audio-visual) AV technologies. Must be able to build strong relationships and trust with the most senior leaders of the organization. Should have good interpersonal soft skills for cross-cultural communication at executive level. Interact regularly with customers to understand their business/anticipate their IT requirements; manage business relationships Be comfortable under pressure, and able to effectively communicate technical instructions in a simple, easy to understand, way Display proven ability to communicate technical concepts clearly, manage business relationships, analyze KPIs and operational metrics, lead continuous improvement efforts, troubleshoot complex issues under pressure, and work effectively in a flexible, fast-paced environment with minimal supervision. Desirables: Conversational skills in Japanese. Familiarity with project management methodologies (Agile / Waterfall). Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. Other requirements: Should be able to work a flexible work schedule May have to work overtime and support corporate events Must possess a valid driving license and be able to operate a motor vehicle without requiring assistance. Candidate may have to drive to different Honda locations within the Greater Columbus and Toledo area, of Ohio on a need basis approx. 25% to 30% of the time. Annual travel requirements: 10% (combining domestic and int'l) Physical requirements: Should be able to lift up to 50lb and move approx. 50 ft, without requiring assistance. Climb a ladder, if required Relocation assistance Not eligible Visa sponsorship issues This position is not eligible for work visa sponsorship. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401(K) Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
09/25/2026
Full time
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Executive Support Specialist delivers high-touch technology support for AHM and HDMA executives, including PCs, mobile devices, collaboration tools, video conferencing, and AV support for executive meetings. The role serves as a critical escalation point for Executive Support, Deskside, and Mobile Services, ensuring reliable operations and exceptional customer experience. Core responsibilities include driving technology improvements, coordinating issue resolution across IT teams, supporting executive environments, managing business and affiliate relationships, facilitating training and project transitions, developing knowledge resources, and serving as the primary liaison for assigned business areas. Key Accountabilities Support Executives at multiple locations iwith technical issues and drive to resolution Support Executive video conference meetings ensuring all parties are connected and functioning properly Escalate any issues to Network Support, A/V Support, and IS Management as needed Document all issues and resolutions within AHM IT approved systems Always driving issues / incidents to countermeasures to minimize client downtime and sustain client productivity Responsible for timely resolution within established Service Level Agreements (SLA) Achieve the project goals for the Executive Support Team as approved annually: including schedule, budget and quality commitments Provide inputs to QCD reporting for continues improvement Qualifications, Experience, and Skills Minimum educational qualifications and relevant work experience: A college level Bachelor's degree in IT / Networking / Computer Science / Electronics / Data Analytics or a related STEM field of study with at least 3 years of relevant IT industry experience. Candidates lacking a Bachelor's degree must have a High School Diploma and at least 9 years overall relevant IT indusry experience or an Associate degree in a related STEM field with at least 7 years of relevant IT industry experience. Certifications: A+ Certification (preferred) Other Job-specific Skills: Must have demostrable experience in audio-visual (AV) / video conference equipment troubleshooting and repair. Strong technical background supporting Active Directory, Windows operating systems, Apple devices (mobile phones and tablets), and video conferencing/ (audio-visual) AV technologies. Must be able to build strong relationships and trust with the most senior leaders of the organization. Should have good interpersonal soft skills for cross-cultural communication at executive level. Interact regularly with customers to understand their business/anticipate their IT requirements; manage business relationships Be comfortable under pressure, and able to effectively communicate technical instructions in a simple, easy to understand, way Display proven ability to communicate technical concepts clearly, manage business relationships, analyze KPIs and operational metrics, lead continuous improvement efforts, troubleshoot complex issues under pressure, and work effectively in a flexible, fast-paced environment with minimal supervision. Desirables: Conversational skills in Japanese. Familiarity with project management methodologies (Agile / Waterfall). Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. Other requirements: Should be able to work a flexible work schedule May have to work overtime and support corporate events Must possess a valid driving license and be able to operate a motor vehicle without requiring assistance. Candidate may have to drive to different Honda locations within the Greater Columbus and Toledo area, of Ohio on a need basis approx. 25% to 30% of the time. Annual travel requirements: 10% (combining domestic and int'l) Physical requirements: Should be able to lift up to 50lb and move approx. 50 ft, without requiring assistance. Climb a ladder, if required Relocation assistance Not eligible Visa sponsorship issues This position is not eligible for work visa sponsorship. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401(K) Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.