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Job Description Job Description Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions. At InfraServices, we're more than a services provider - we're innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity. Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We're committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you're building cutting-edge infrastructure, supporting field operations, or driving business development, you'll play a vital role in upholding our core values and delivering on our business objectives. Job Summary: The Data Center Technician II is responsible for independently performing advanced installation and deployment activities for data center infrastructure projects in colocation, enterprise, regional, and hyperscale environments. This role focuses on full row installations, interpretation of engineered drawings, and ownership of installation quality and QA processes. The Technician II serves as a technical resource on-site and provides guidance to less experienced technicians while supporting new build, expansion, and MACD projects. Essential Duties and Responsibilities: • Independently install and align server cabinets, network racks, ladder rack, containment systems, and supporting infrastructure according to engineered drawings and floor plans • Perform full row installations and validate layouts using field measurements and project documentation • Install overhead ladder rack, basket tray, conveyance systems, and fiber trough infrastructure • Pull, route, terminate, and dress copper, coax, and fiber optic cabling according to customer and industry standards • Install patch panels, splice trays, enclosures, rPDUs, tap boxes, cable whips, FAP panels, and DC loop systems • Rack and secure servers, switches, storage arrays, optical transport equipment, and related hardware • Perform fiber cleaning, inspection, continuity testing, and basic troubleshooting • Maintain ownership of QA/QC processes including punch lists, installation verification, and closeout activities • Interpret engineered drawings, MOPs, and scopes of work to ensure proper installation execution • Create and maintain accurate labeling, redlines, and as-built documentation • Support and mentor Technician I team members • Maintain clean and organized work areas, including proper housekeeping of tools, materials, and installation debris • Follow all Company safety policies, customer site requirements, and established safe work practices at all times • Accurately complete and submit timecards and other required administrative records in a timely manner • Travel regularly to job sites, which may include overnight stays • Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Education: High school diploma, general education degree (G.E.D.), or related trade school education Experience: • Two to five years of experience in data center installation, structured cablings, or telecommunications deployment • Experience performing full row installations and installation QA/QC activities required • Experience in colocation or hyperscale environments preferred • Must have or obtain and maintain OSHA 10 Construction Training Card • Must have or obtain and maintain First Aid and CPR Certification Technical Skills: • Computer and Microsoft Office proficiency • Strong understanding of structured cabling systems and installation standards • Proficiency with copper and fiber optic infrastructure including MPO, LC, SM/MM fiber, and Cat6/6A systems • Ability to interpret engineered drawings, floor plans, and installation documentation • Strong knowledge of cable management, grounding/bonding, bend radius, and labeling standards • Experience with fiber cleaning, inspection, and continuity testing • Familiarity with switches, network equipment, and optical transport systems preferred • Exposure to busway, RPPs, PDUs, and rPDUs preferred Soft Skills: • Consistently demonstrates reliability, punctuality, and a strong commitment to completing work safely, efficiently, and to a high standard of quality • Strong organizational and problem-solving skills • Ability to work independently with minimal supervision • Strong communication and teamwork abilities • Attention to detail and accountability for installation quality • Ability to mentor less experienced technicians and support team development • Ability to prioritize work in fast-paced deployment schedules Physical Requirements: • Must be able to pass pre-employment screening that includes background and drug testing • Must have a valid driver's license and a driving record that meets Company requirements • Ability to lift and carry up to 50 pounds regularly • Ability to stand, bend, climb, and work overhead for extended periods • Ability to safely use ladders, lifts, and power tools • Ability to work in active construction and live data center environments • Ability to wear the required personal protective equipment (PPE) • Ability to work long and unpredictable hours and flexible schedules, including nights and weekends as required • Ability to travel regionally and nationally up to 75% of the time Employee Benefits: At InfraServices, taking care of our people is a top priority. That's why we've built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we're committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer. Medical, Dental, & Vision Benefits: We've got your health covered. Short- & Long-Term Disability Benefits: Protection when you need it most. Company Paid Basic Life Insurance: Additional voluntary benefits are available. Voluntary Accident, Critical Illness, and Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. Wellness Program: Resources and programs designed to support your overall health and well-being. 401(K) with Company match: Building your financial future with us. Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance. Paid Parental & Paid Maternity Leave: Supporting your family is our priority. Military Differential Pay: Income protection for employees serving in the military. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses. Legal Assistance: Affordable legal support for employees. Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description What Impact You'll Have GRVTY is seeking a motivated and experienced Data Manager to provide technical and managerial leadership over our overhead satellite imagery preprocessing operations. The ideal candidate is an experienced data operations leader with a passion for solving complex pipeline challenges, ensuring data integrity, and delivering mission-critical results in support of the DoW and Intelligence Community. This role serves as the primary communication interface between the customer and the team, translating requirements into successful execution across the full data operations lifecycle. What You'll be Owning Oversee and manage data, databases, and pipelines across the full data acquisition, curation, and preprocessing lifecycle, ensuring compliance with specified requirements and priorities Conduct regular Quality Control (QC) of data holdings to: Manage the data operations pipeline to include: Apply engineering best practices to optimize data pipeline efficiency and performance across all sensor modalities including: EO, FMV, HMI, and SAR Lead and manage team members by providing: Ensure data dictionaries, Entity Relationship Diagrams (ERDs), software comments, and documentation are regularly maintained and updated Serve as the primary customer communication interface to relay tasks and requirements and ensure successful work execution What You Must Have Active TS/SCI Clearance with the ability to obtain a CI/Poly People management experience, including: Team lead or project lead roles Independently initiating and driving projects to completion Strategic problem solver with excellent communication skills Experience in quantitative analysis and data operations, to include: Developing visualizations and processing complex data to create data-driven insights Data manipulation and ETL procedures Working knowledge of SQL and NoSQL database technologies Demonstrated experience managing databases and data pipelines Experience working with cloud architectures Experience working with large, complex geospatial data files and formats What Would be Nice to Have Experience using Agile/SAFe methodologies Experience with NGA enterprise technology systems such as NGA CORE and MLOps GEOINT Professional Certification - Fundamentals (F) Experience working with AI/ML technologies applied to geospatial data Pay Range: At GRVTY, we understand that compensation is influenced by many factors-such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications. We're proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth. Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off. The pay range for this position is: $160,000 - $190,000 Pay Range: At GRVTY, we understand that compensation is influenced by many factors-such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications. We're proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth. Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off. Virginia Pay Range $160,000-$190,000 USD Why Choose GRVTY The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We're purpose-built to tackle the most entrenched, systemic national security issues around the world. We partner with our customers to help them overcome challenges in every corner of technology and defense-including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives. At GRVTY, we believe that when our employees thrive, our company thrives. That's why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance. • Robust health plan including medical, dental, and vision • Health Savings Account with company contribution • Annual Paid Time Off and Paid Holidays • Paid Parental Leave • 401k with generous company match • Training and Development Opportunities • Award Programs • Variety of Company Sponsored Events EEO Statement GRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability. Anyone requiring reasonable accommodations should email or call with requested details. A member of the HR team will respond to your request within 2 business days. Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.

Job Description Job Description Job Summary: The Senior BMS Controls and Algorithm Engineer leads the design, development, and validation of Battery Management System (BMS) controls, estimation algorithms, and functional features for high-voltage battery systems. The role covers the functional scope of a production BMS-state estimation (SoC, SoH, SoP, SoE), contactor controls, cell balancing, thermal management, isolation monitoring, diagnostics, and functional safety-across multiple chemistries and applications. This role features MATLAB/Simulink and model-based design development approach to deliver production software that improves battery performance, safety, and life, and partners with systems, software, validation, and vehicle integration teams to bring it to production. Responsibilities: Develop and validate BMS state estimation algorithms using Kalman filtering, adaptive observers, and model-based methods. Develop BMS functional control features related to contactor and pre-charge control sequencing, cell balancing, thermal management, charge/discharge limit arbitration, wake/sleep behavior, and multi-pack control features. Develop diagnostics and fault-handling strategies covering cell, sensor, isolation, contactor, communication, and thermal faults, including detection, reaction, and recovery. Support functional safety development per ISO 26262, including safety goals, Failure Modes, Effects, and Diagnostic Analysis (FMEDA) inputs, safety mechanisms, and Automotive Safety Integrity Level (ASIL) rated software. Develop high-voltage isolation monitoring, interlock handling, and high-voltage (HV) safety logic. Develop equivalent-circuit and physics-based battery models for real-time embedded execution and offline simulation. Design controls algorithms to be scalable across chemistries, cell formats, and pack architectures. Define software and controls requirements from customer, vehicle, and system-level inputs. Perform algorithm and feature validation through MIL, SIL, HIL, bench, and vehicle testing. Support embedded software integration, auto-code generation, calibration, and production software releases. Analyze battery and vehicle data using Python and modern data tools to refine models, calibrations, and diagnostics. Apply AI-assisted engineering tools to accelerate algorithm development, simulation, validation, scripting, and documentation. Support root cause analysis and issue resolution across prototype, validation, launch, and production phases. Collaborate with hardware, systems, software, validation, and vehicle integration teams, and participate in customer technical reviews. Adhere to federal and state regulations. Adhere to all company policies, processes, and procedures. Performs other duties as requested, directed, or assigned. Predictable and reliable attendance. Position Qualifications: Bachelor's degree in Electrical, Computer, Controls, Mechanical Engineering, or related technical field. Minimum of five (5) years of experience in BMS, battery controls, or embedded automotive software development. Strong hands-on experience with MATLAB, Simulink, Stateflow, and model-based design. Experience developing BMS functional controls such as contactor/pre-charge control, cell balancing, thermal management, and current/power limit arbitration. Experience developing state estimation algorithms using Kalman filtering or observer-based methods. Experience with BMS diagnostics, fault detection and reaction, and high-voltage isolation monitoring. Working knowledge of ISO 26262 and functional safety as applied to high-voltage battery systems. Experience with embedded software integration, auto-code generation, and production release processes. Experience with HIL/SIL validation and Controller Area Network (CAN) tools including CANalyzer, CANoe, Vehicle Spy, or equivalent. Proficiency in Python for data analysis and validation workflows. Strong analytical, troubleshooting, and communication skills. Key Competencies : Decision Making & Analysis: Makes sound decisions based upon a mixture of data-driven analysis, expertise, experience, and judgment; collects relevant information, seeking input from others, and identifies connections and/or root causes of problems Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results. Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition. Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before. Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives. Communications: Exchanges thoughts, feelings, and information effectively Physical Requirements / Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Prolonged periods sitting at a desk and working on a computer. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments. The noise level in the work environment can be moderately loud. Why Join Us American Battery Solutions (ABS) provides comprehensive 100% employer paid benefit plans to employees and their family, competitive salary and retirement program. ABS employs a diverse and inclusive workforce. Benefits Overview Paid time off includes 3 weeks vacation, up to 72 hours sick, 15 holidays, and parental leave. 100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance. Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings. Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement. Voluntary benefits offerings. Tuition assistance. Employee Referral Program. Employee development and career growth opportunities. About Us American Battery Solutions Inc. ("ABS") is a manufacturer of advanced batteries for commercial, fleet, and industrial on- and off-road vehicles. Located in the heart of the U.S. automotive region with facilities in Michigan and Ohio. In 2023, ABS was acquired by Komatsu, a world leader in construction, mining, forestry, and industrial heavy equipment in support of Komatsu's 2050 carbon neutrality goal. ABS continues to operate as an independent entity serving Komatsu applications while continuing to expand and grow our core commercial, fleet and industrial business. As we have grown, ABS has assembled a world-class team of dedicated and experienced engineers. This team is equipped with a deep understanding of high-voltage, automotive-grade battery systems from concept development and prototyping, to testing and validation, to high-volume production. We pride ourselves on developing a diverse team of next generation battery experts. The Location - Lake Orion American Battery Solutions Headquarters and Innovation Center is located in the heart of South-East Michigan in Orion Township. Orion Township is a Pure Michigan Trail Town that has a long-standing dedication to enhancing trails and pathways in its community, which is home to the Polly Ann Trail, Paint Creek Trail, and Iron Belle Trail. The township has more than 50 miles of trails. Southeast Michigan also boasts some of the best eating around! Whether your interest is in furthering your education, enjoying one of the many regional sporting events, or enjoying the vast outdoors that Michigan has to offer, you'll be at the center of it here! AMERICAN BATTERY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Description Job Description Job description As a Controls Systems Engineer, you will support, maintain, and improve the automation, electrical controls, industrial networking, and manufacturing information systems across the facility. Your primary focus will be on PLCs, HMIs, drives, SCADA systems, and industrial networking, with a strong emphasis on troubleshooting and continuous improvement. You'll work closely with Operations, Maintenance, Engineering, IT, contractors, and OEMs, and you'll spend frequent time on the production floor diagnosing and resolving equipment issues. Key Responsibilities: Industrial Automation & Controls Design, program, troubleshoot, modify, and maintain Allen Bradley ControlLogix and CompactLogix PLCs Maintain and troubleshoot Allen Bradley PowerFlex Variable Frequency Drives (VFDs) Maintain and troubleshoot Allen Bradley PanelView HMIs Support servo systems, motion controls, and associated automation equipment Maintain industrial Ethernet communication networks Modify PLC and HMI programs to improve equipment reliability and functionality Implement machine safety logic, interlocks, and control strategies Diagnose and resolve electrical, controls, instrumentation, communications, and automation faults Support installation, startup, commissioning, and validation of new equipment and control systems Develop and maintain standardized programming practices, electrical documentation, and control narratives Maintain backups and revision control of PLC, HMI, SCADA, and drive programs SCADA & Manufacturing Systems Develop, maintain, and improve Ignition applications Create dashboards, alarm management systems, reports, and historian configurations Configure user security and role based access controls Develop scripting and automation within Ignition Support manufacturing data acquisition and visualization initiatives Troubleshoot data collection, historian performance, and system integration issues SQL & ERP Integration Maintain SQL databases supporting manufacturing operations Develop SQL queries, stored procedures, reports, and data analytics tools Interface production equipment with SQL based ERP and business systems Support manufacturing KPI reporting, production analytics, and operational decision making Troubleshoot data integrity and communication issues between manufacturing equipment and enterprise systems Industrial Networking & Cybersecurity Support industrial automation networks integrated with corporate IT infrastructure utilizing dedicated VLANs Configure, maintain, and troubleshoot managed Ethernet switches, Ethernet/IP communications, industrial network devices, VLAN communications, and overall network reliability and performance Coordinate with Corporate IT regarding cybersecurity, firewall configurations, network architecture, and system updates Maintenance & Operations Support Actively participate in troubleshooting and resolving equipment failures alongside maintenance technicians, engineers, and operations personnel Lead root cause investigations for recurring equipment and process issues Develop corrective actions and long term solutions to eliminate repetitive failures Create preventive and predictive maintenance strategies for automation and controls systems Track equipment downtime, failure frequencies, and reliability metrics Provide technical training and mentorship to maintenance personnel and electrical trades Engineering & Continuous Improvement Lead controls modernization, automation upgrades, and continuous improvement projects Evaluate obsolete hardware and develop replacement and migration strategies Support capital projects from concept development through commissioning and startup Review and participate in equipment modifications and capital installations while ensuring compliance with applicable engineering standards Facilitate risk assessments, value analyses, and engineering studies to support repair, replacement, or redesign decisions Manage contractor and OEM activities during equipment repairs, upgrades, and installations Develop engineering solutions that improve safety, reliability, productivity, quality, and operational efficiency Required Qualifications: Bachelor's degree in Electrical Engineering, Controls Engineering, Computer Engineering, or a related engineering discipline; or a Licensed Journeyman Electrician with advanced PLC/Automation certification and equivalent industrial experience Minimum 5 years of industrial automation and controls experience in a manufacturing environment Experience programming Allen Bradley PLC platforms, including ControlLogix and CompactLogix Experience with Allen Bradley PowerFlex drives Experience developing and troubleshooting HMI systems Experience with Ignition SCADA Strong SQL database knowledge and development experience Experience integrating manufacturing equipment with ERP and manufacturing systems Knowledge of Ethernet/IP and industrial networking systems Strong electrical and controls troubleshooting skills Excellent communication, organizational, and project management skills Preferred Qualifications: Experience in metals manufacturing or other continuous manufacturing operations Experience with Rockwell Studio 5000 Experience with FactoryTalk products Experience with OPC UA communications Knowledge of industrial cybersecurity best practices Experience with SQL Server Reporting Services (SSRS), Microsoft Power BI, and Microsoft Fabric Understanding of ISA 95 manufacturing architecture Company Description United Employment Group, Inc. is a search and placement firm specializing in Concrete Products and Construction, Metals, Refrigeration, Engineering/Surveying and Plastic Industries. Company Description United Employment Group, Inc. is a search and placement firm specializing in Concrete Products and Construction, Metals, Refrigeration, Engineering/Surveying and Plastic Industries.

Job Description Job Description Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions. At InfraServices, we're more than a services provider - we're innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity. Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We're committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you're building cutting-edge infrastructure, supporting field operations, or driving business development, you'll play a vital role in upholding our core values and delivering on our business objectives. Job Summary: The Data Center Technician I is responsible for supporting the installation and deployment of data center infrastructure in colocation, enterprise, regional, and hyperscale environments. This role focuses on basic installation activities including cable pulling, routing, rack power installation, and supporting infrastructure deployments for new builds, expansions, and MACD (Moves, Adds, Changes, and Decommissions) projects. The Technician I works under direct supervision while developing technical installation skills and knowledge of data center standards. Essential Duties and Responsibilities: • Assist with installation of server cabinets, network racks, ladder rack, bracing, and containment systems • Pull, route, secure, and dress copper, coax, and fiber optic cabling according to installation standards • Assist with installation of Cat6/6A, MPO, fiber trunks, patch panels, splice trays, and cable enclosures • Install and support basic rack power components including rPDUs and cable whips • Support installation of overhead ladder rack, basket tray, and fiber trough systems • Perform cable labeling and maintain basic installation documentation • Assist with grounding and bonding activities • Perform basic fiber cleaning and inspection activities • Follow engineered drawings, installation manuals, scopes of work (SOW), and methods of procedure (MOPs) • Maintain clean and organized work areas, including proper housekeeping of tools, materials, and installation debris • Use hand tools, drills, and basic installation equipment safely and effectively • Support QA/QC punch list completion under supervision • Follow all Company safety policies, customer site requirements, and established safe work practices at all times • Accurately complete and submit timecards and other required administrative records in a timely manner • Travel regularly to job sites, which may include overnight stays • Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Education: High school diploma, general education degree (G.E.D.), or related trade school education Experience: • Two years or less experience in telecommunications, structured cabling, construction, or data center environments preferred • Must have or obtain and maintain OSHA 10 Construction Training Card • Must have or obtain and maintain First Aid and CPR Certification Technical Skills: • Computer and Microsoft Office proficiency • Basic understanding of structured cabling systems and installation practices • Familiarity with copper and fiber optic cable types including Cat6/6A, MPO, LC, SM, and MM fiber preferred • Basic understanding of cable routing, bend radius, and labeling practices • Ability to use hand tools, power tools, and basic testing equipment • Ability to read and follow basic floor plans and installation instructions Soft Skills: • Consistently demonstrates reliability, punctuality, and a strong commitment to completing work safely, efficiently, and to a high standard of quality • Works effectively with team members, follows directions, and supports a positive and collaborative work environment • Strong attention to detail • Identifies and communicates issues clearly with team members and/or foreman • Ability to work in fast-paced deployment environments Physical Requirements: • Must be able to pass pre-employment screening that includes background and drug testing • Must have a valid driver's license and a driving record that meets Company requirements • Ability to lift and carry up to 50 pounds regularly • Ability to stand, bend, climb, and work overhead for extended periods • Ability to safely use ladders, lifts, and power tools • Ability to work in active construction and live data center environments • Ability to wear the required personal protective equipment (PPE) • Ability to work long and unpredictable hours and flexible schedules, including nights and weekends as required • Ability to travel regionally and nationally up to 75% of the time Employee Benefits: At InfraServices, taking care of our people is a top priority. That's why we've built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we're committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer. Medical, Dental, & Vision Benefits: We've got your health covered. Short- & Long-Term Disability Benefits: Protection when you need it most. Company Paid Basic Life Insurance: Additional voluntary benefits are available. Voluntary Accident, Critical Illness, and Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. Wellness Program: Resources and programs designed to support your overall health and well-being. 401(K) with Company match: Building your financial future with us. Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance. Paid Parental & Paid Maternity Leave: Supporting your family is our priority. Military Differential Pay: Income protection for employees serving in the military. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses. Legal Assistance: Affordable legal support for employees. Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a AI Individual Contributor Data Scientist to drive the strategic adoption and practical application of AI, particularly Generative AI, across USAA Federal Savings Bank (USAA FSB). You will identify and implement AI solutions - whether cutting-edge industry advancements, existing solutions from other USAA lines of business, or tools that connect and integrate various platforms and IT systems - to boost productivity, automate processes, reduce costs, and create new revenue streams within the financial services context. This includes actively scouting for and evaluating external AI tools and technologies through various channels, such as professional networks and ties to academia, AI events, conferences, academic research, and a keen awareness of technological advancements, to ensure we are leveraging the most innovative solutions available. These efforts will encompass exploring AI solutions that serve as intelligent work assistants, streamlining and optimizing routine tasks for our employees, ultimately enhancing the experience and value delivered to our USAA members, while also considering the visionary potential and ethical implications of these advancements. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manages project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develops best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintains expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participates in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 4 years of experience in predictive analytics or data analysis. 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience guiding and mentoring junior technical staff in business interactions and model building. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Demonstrated ability to translate complex data analysis into actionable business insights and strategic recommendations. Experience in AI/ML/Data Science, focused on product development, strategy, or modeling. Prior roles with leading tech companies (e.g., Apple, Meta, Amazon AWS, Google, FICO) in AI, automation, or digital product teams. Experience with developing and implementing AI solutions across diverse platforms and within complex data infrastructures. Experience in IT roles or IT-adjacent functions, demonstrating a strong understanding of technology systems and infrastructure, is a plus. Previous exposure to or understanding of the financial services sector is highly preferred. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability . click apply for full job details

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Join a high-visibility mortgage transformation building the target-state lending experience from the ground up. Blend will power the member-facing mortgage application, while Empower will support loan origination through closing. As a Senior Software Engineer embedded within a Scrum team, you will provide hands-on expertise in one of these platforms, including configuration, customization, integrations, data movement, end-to-end testing, and production support. We are looking for a collaborative software engineer who puts members and the mission first, approaches complex problems with honesty and integrity, and builds trusted solutions that make the mortgage process simpler and more reliable. This is an opportunity to contribute your perspective, help your team succeed, and shape a modern lending experience for military members and their families. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 6 years of software development experience demonstrating deep technical expertise in enterprise platform engineering and systems integration. 4 years of experience delivering technology solutions in all phases of the Engineering expert on either the Blend Point of Sale Platform or the Dark Matter Empower LOS Platform to include core installation experience, integration into a digital experience, vendor/batch management, customization strategies, ongoing maintenance/support, and end to end testing/quality assurance. Strong hands-on engineering experience across the full technology stack, including: Responsive Web UI applications, APIs and backend services, Event-driven and data integration platforms. Experience influencing technology integration, solution design, and modernization execution across multiple Agile Scrum teams. Experience designing, developing, and maintaining a complex software solution involving multiple stakeholders. Experience integrating AI capabilities into enterprise applications while maintaining security, compliance, scalability, observability, and operational support requirements. Familiarity with AI architecture patterns such as RAG, knowledge retrieval, vector search, AI agents, and model orchestration frameworks. What sets you apart: Expertise in Golang, Java, Python, C++, or similar. Also, proficiency in multiple technologies and database platforms. Deep knowledge and understanding of Cloud based development tools and processes, preferably on AWS. Solid hands-on experience with Spring, Spring Boot, and RESTful web services. Deep understanding of microservices architecture and distributed systems. Proven experience in building real-time streaming applications with Apache Kafka. Strong experience in SQL (MySQL, PostgreSQL, or similar) and NoSQL databases (MongoDB, Cassandra, etc.). Strong understanding and application of TDD and BDD methodologies. Solid understanding of software design patterns and system architecture. Experience with version control (Git) and CI/CD practices. Proven experience in designing critical applications that interact with several other systems internally and externally. Deep knowledge and understanding of software development process in a distributed team environment. Advanced cloud or product certifications preferred. Experience developing applications that account for security, scalability, and performance. Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $114,080.00 - $218,030.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Help define the architecture behind a high-visibility mortgage transformation building USAA's target-state lending ecosystem. Blend will serve as the member-facing Point of Sale, while Empower will manage loan origination through funding. As the Lead Software Engineer, you will operate at the release-train level, providing technical direction and guiding multiple Agile teams through solution design and implementation. We are looking for a hands-on technical leader who puts membership and the mission first, builds trust through honest and transparent decision-making, and creates the conditions for teams to succeed. You will bring together diverse perspectives, partner with architects and engineers, and help build a scalable mortgage foundation that reflects USAA's commitment to service, loyalty, honesty, and integrity. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic cross functional technical solutions, often collaborating with Engineers or Architects outside of team/department. Leads the team in in-depth code/design reviews and communicates updates and impacts to stakeholders to ensure smooth daily operations and accurate planning for multiple teams. Organize work and lead multiple teams to deliver features and solutions. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Mentor and coach junior / experienced engineers, including coaching of design principles for their teams and others. Work with architecture to help define directions for cross functional or highly complex key and emerging technologies within a specific domain. May begin advancing professional development through active participation in industry organizations, writing programming publications, pursuing educational opportunities, establishing personal networks, and participating in professional societies. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years of software development experience demonstrating deep technical expertise in enterprise platform engineering and systems integration, including 2 years of demonstrated technical leadership providing solution direction, aligning implementation across multiple Agile teams, and driving complex enterprise technology initiatives. 6 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle Engineering expert on either the Blend Point of Sale Platform or the Dark Matter Empower LOS Platform to include core installation experience, integration into a digital experience, vendor/batch management, customization strategies, ongoing maintenance/support, and end to end testing/quality assurance. Strong hands-on engineering experience across the full technology stack, including: Responsive Web UI applications, APIs and backend services, Event-driven and data integration platforms. Experience influencing technology integration, solution design, and modernization execution across multiple Agile Scrum teams. Experience designing, developing, and maintaining a complex software solution involving multiple stakeholders. Experience integrating AI capabilities into enterprise applications while maintaining security, compliance, scalability, observability, and operational support requirements. Familiarity with AI architecture patterns such as RAG, knowledge retrieval, vector search, AI agents, and model orchestration frameworks. What sets you apart: Expertise in Golang, Java, Python, C++, or similar. Also, proficiency in multiple technologies and database platforms. Deep knowledge and understanding of Cloud based development tools and processes, preferably on AWS. Solid hands-on experience with Spring, Spring Boot, and RESTful web services. Deep understanding of microservices architecture and distributed systems. Proven experience in building real-time streaming applications with Apache Kafka. Strong experience in SQL (MySQL, PostgreSQL, or similar) and NoSQL databases (MongoDB, Cassandra, etc.). Strong understanding and application of TDD and BDD methodologies. Solid understanding of software design patterns and system architecture. Experience with version control (Git) and CI/CD practices. Proven experience in designing critical applications that interact with several other systems internally and externally. Deep knowledge and understanding of software development process in a distributed team environment. Advanced cloud or product certifications preferred. Experience developing applications that account for security, scalability, and performance. Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127 340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a AI Individual Contributor Data Scientist to drive the strategic adoption and practical application of AI, particularly Generative AI, across USAA Federal Savings Bank (USAA FSB). You will identify and implement AI solutions - whether cutting-edge industry advancements, existing solutions from other USAA lines of business, or tools that connect and integrate various platforms and IT systems - to boost productivity, automate processes, reduce costs, and create new revenue streams within the financial services context. This includes actively scouting for and evaluating external AI tools and technologies through various channels, such as professional networks and ties to academia, AI events, conferences, academic research, and a keen awareness of technological advancements, to ensure we are leveraging the most innovative solutions available. These efforts will encompass exploring AI solutions that serve as intelligent work assistants, streamlining and optimizing routine tasks for our employees, ultimately enhancing the experience and value delivered to our USAA members, while also considering the visionary potential and ethical implications of these advancements. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manages project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develops best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintains expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participates in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 4 years of experience in predictive analytics or data analysis. 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience guiding and mentoring junior technical staff in business interactions and model building. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Demonstrated ability to translate complex data analysis into actionable business insights and strategic recommendations. Experience in AI/ML/Data Science, focused on product development, strategy, or modeling. Prior roles with leading tech companies (e.g., Apple, Meta, Amazon AWS, Google, FICO) in AI, automation, or digital product teams. Experience with developing and implementing AI solutions across diverse platforms and within complex data infrastructures. Experience in IT roles or IT-adjacent functions, demonstrating a strong understanding of technology systems and infrastructure, is a plus. Previous exposure to or understanding of the financial services sector is highly preferred. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability . click apply for full job details

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I - Claims you will provide support to the Enterprise through delivering best in class technology solutions that support and enhance USAA's core claims applications. You will engage in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, and responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Designs, develops, codes, and tests complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Hands-on software development experience with Java and Spring Boot. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python. Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Experience deploying Cloud applications with AWS. 2+ years in REST frameworks with focus on API development 2+ years in AGILE methodology 1+ years experience working with JavaScript 2+ years experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. Experience building APIs with Spring Boot. Experience with event driven frameworks such as Kafka, RabbitMQ, IBM MQ. Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. Relational Database design and optimization with Oracle DB2, MySQL, Postgress. Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure. Experience testing in REST services. Experience in design and develop automated test framework. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Mainframe, you will be responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position. What you'll do: Administer and maintain the IBM z/OS operating system and supporting software products across development, test, disaster recovery, and production environments. Plan, install, configure, and support z/OS upgrades, RSU maintenance, SMP/E software maintenance, and product deployments. Ensure system availability, resilience, performance, and capacity management of the mainframe platform. Perform scheduling, monitoring, and operational tooling to improve efficiency and reduce manual effort. Support core z/OS subsystems including JES2, USS, TSO/E, RACF, HCD/HCM, SMP/E, SDSF, and system utilities. Implement security controls, vulnerability remediation, audit findings, and compliance requirements. Perform incident troubleshooting, root cause analysis, and problem management for infrastructure-related issues. Maintain disaster recovery readiness and support recovery testing and business continuity initiatives. Develop and maintain automation using Assembler, REXX, Python, JCL, Ansible and other platform tooling. Partner with application, database, storage, network, security, and vendor teams to deliver infrastructure solutions. Create and maintain technical documentation, standards, procedures, and engineering runbooks. Evaluate emerging technologies and modernization opportunities to improve platform capabilities and reduce operational risk. Independently design scalable IT system infrastructure, providing oversight and priority for system change - reserve execution for complex implementations, and automate service delivery and maintenance tasks; provide direction and priority for monitoring and tooling activities. Independently resolve highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Lead analysis of end-to-end system failures to identify opportunities across multiple systems. Make recommendations to business leaders on best solutions. Independently experiment with new patterns and technologies. Help establish and improve engineering best practices, concepts, and patterns with peers and the business. Understand the customer and proactively identify innovative solutions and ideas for the product/business. Mentor engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 6 years of infrastructure experience demonstrating depth of technical understanding to include an understanding of mainframe infrastructure and z/OS. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Assembler Programming skills, including development, maintenance, and debugging of system-level components. Extensive experience with SMP/E software installation, maintenance, service management, and product lifecycle support. Knowledge of RACF security administration, auditing, compliance controls, and access management. Proven experience in Dump Analysis and Debugging, including IPCS and system diagnostic tools. Advanced skills in Problem Determination, root cause analysis, performance tuning, and resolution of complex z/OS infrastructure issues. Proficiency with IDCAMS, catalog management, VSAM administration, and storage-related utilities. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Contact Center Voice Engineer - Mid Level, you will join the Voice Infrastructure team within the Contact Center Technologies organization under Digital, supporting the technologies that enable millions of member interactions each year. This role offers hands-on experience with Cisco contact center platforms, cloud technologies, integrations, and automation in a highly visible enterprise environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position. What you'll do: Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently, resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors' junior engineers and may being mentoring peer engineer. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. What sets you apart: Understanding of Cisco UCCE architecture and core components (Router/Logger, AW/HDS/DDS, PGs, CVP, Finesse, CCMP) Strong troubleshooting and log analysis skills across contact center applications SQL querying and data analysis experience Understanding of CTI integrations, REST APIs, JSON, and OAuth concepts Knowledge of contact center call flows, SIP/VoIP, and related protocols Experience supporting platform upgrades, migrations, and cutovers Python and/or Go development experience for automation and operational tooling Nice to have - AWS fundamentals and cloud technology experience and exposure to AWS Connect. Windows and Linux administration fundamentals, Networking fundamentals (DNS, TCP/IP, SSL/TLS, load balancing, firewalls) Automation mindset with interest in DevOps and Infrastructure-as-Code concepts Comfortable working across infrastructure, applications, integrations, and development teams. Strong analytical and problem-solving skills, ability and desire to learn new technologies Self-starter with strong communication skills and production support experience Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a AI Individual Contributor Data Scientist to drive the strategic adoption and practical application of AI, particularly Generative AI, across USAA Federal Savings Bank (USAA FSB). You will identify and implement AI solutions - whether cutting-edge industry advancements, existing solutions from other USAA lines of business, or tools that connect and integrate various platforms and IT systems - to boost productivity, automate processes, reduce costs, and create new revenue streams within the financial services context. This includes actively scouting for and evaluating external AI tools and technologies through various channels, such as professional networks and ties to academia, AI events, conferences, academic research, and a keen awareness of technological advancements, to ensure we are leveraging the most innovative solutions available. These efforts will encompass exploring AI solutions that serve as intelligent work assistants, streamlining and optimizing routine tasks for our employees, ultimately enhancing the experience and value delivered to our USAA members, while also considering the visionary potential and ethical implications of these advancements. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manages project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develops best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintains expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participates in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 4 years of experience in predictive analytics or data analysis. 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience guiding and mentoring junior technical staff in business interactions and model building. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Demonstrated ability to translate complex data analysis into actionable business insights and strategic recommendations. Experience in AI/ML/Data Science, focused on product development, strategy, or modeling. Prior roles with leading tech companies (e.g., Apple, Meta, Amazon AWS, Google, FICO) in AI, automation, or digital product teams. Experience with developing and implementing AI solutions across diverse platforms and within complex data infrastructures. Experience in IT roles or IT-adjacent functions, demonstrating a strong understanding of technology systems and infrastructure, is a plus. Previous exposure to or understanding of the financial services sector is highly preferred. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability . click apply for full job details