Job Description Job Description Digital Accessibility Specialist (Part-time Employee) Promet Source is a global web and mobile application development company. As a full-service technology firm, we deliver high-value consulting and software development solutions that help our clients grow. We specialize in complex web development, mobile applications, strategic marketing, and support - with a particular focus on open source, providing managed services for Drupal-based websites, products, and applications. We're looking for a US-based Digital Accessibility Specialist to join our established team of professionals on a remote, part-time employment basis. In this role, you'll ensure digital experiences meet accessibility standards through testing, remediation, and close collaboration with designers, developers, and project teams. Strong candidates bring hands-on accessibility testing and remediation, accessibility certifications, and a solid grounding in WCAG compliance . Employment details: Up to 20 hours/week, $30-60/hr depending on experience. Important: Candidates must be US-based, able to pass a background check. What You'll Do Accessibility Testing on documents and Web - Conduct & review manual and automated audits using tools like Axe, WAVE, Lighthouse, and screen readers (NVDA, JAWS). Document findings and provide clear, actionable remediation guidance. Remediation - Partner with designers and developers to resolve accessibility issues across HTML, CSS, JavaScript, and Drupal, ensuring WCAG 2.1 AA compliance. Consultation - Advise teams and clients on accessibility best practices throughout the development lifecycle; work with project managers and QA to prioritize fixes. Answer client questions and concerns. Documents - Ability to create, improve, and make accessibly documents. PDF - Remediation review Training & Advocacy - Educate teams on accessibility standards and champion inclusive web development practices. Potential for travel up to 2 times a month for trainings. What You Bring Strong knowledge of WCAG 2.1 AA, Section 508, and is a MUST IAAP Web Accessibility Specialist (WAS) certification is a MUST Accessibility Documentation and Guides creation experience is a MUST Experience with accessibility tools (Axe, WAVE, Lighthouse, NVDA, JAWS, or VoiceOver) PDF remediation review Understanding of front-end technologies (HTML5, CSS3, JavaScript) Ability to navigate complex accessibility challenges and drive collaborative solutions Excellent organizational and communication skills; self-motivated and effective working remotely US-based, able to pass a background check VPAT creation knowledge is a bonus Experience working in Drupal is a bonus Promet Source is an equal opportunity employer. We hire without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.
09/28/2026
Full time
Job Description Job Description Digital Accessibility Specialist (Part-time Employee) Promet Source is a global web and mobile application development company. As a full-service technology firm, we deliver high-value consulting and software development solutions that help our clients grow. We specialize in complex web development, mobile applications, strategic marketing, and support - with a particular focus on open source, providing managed services for Drupal-based websites, products, and applications. We're looking for a US-based Digital Accessibility Specialist to join our established team of professionals on a remote, part-time employment basis. In this role, you'll ensure digital experiences meet accessibility standards through testing, remediation, and close collaboration with designers, developers, and project teams. Strong candidates bring hands-on accessibility testing and remediation, accessibility certifications, and a solid grounding in WCAG compliance . Employment details: Up to 20 hours/week, $30-60/hr depending on experience. Important: Candidates must be US-based, able to pass a background check. What You'll Do Accessibility Testing on documents and Web - Conduct & review manual and automated audits using tools like Axe, WAVE, Lighthouse, and screen readers (NVDA, JAWS). Document findings and provide clear, actionable remediation guidance. Remediation - Partner with designers and developers to resolve accessibility issues across HTML, CSS, JavaScript, and Drupal, ensuring WCAG 2.1 AA compliance. Consultation - Advise teams and clients on accessibility best practices throughout the development lifecycle; work with project managers and QA to prioritize fixes. Answer client questions and concerns. Documents - Ability to create, improve, and make accessibly documents. PDF - Remediation review Training & Advocacy - Educate teams on accessibility standards and champion inclusive web development practices. Potential for travel up to 2 times a month for trainings. What You Bring Strong knowledge of WCAG 2.1 AA, Section 508, and is a MUST IAAP Web Accessibility Specialist (WAS) certification is a MUST Accessibility Documentation and Guides creation experience is a MUST Experience with accessibility tools (Axe, WAVE, Lighthouse, NVDA, JAWS, or VoiceOver) PDF remediation review Understanding of front-end technologies (HTML5, CSS3, JavaScript) Ability to navigate complex accessibility challenges and drive collaborative solutions Excellent organizational and communication skills; self-motivated and effective working remotely US-based, able to pass a background check VPAT creation knowledge is a bonus Experience working in Drupal is a bonus Promet Source is an equal opportunity employer. We hire without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.
Job Description Job Description Title: Digital Accessibility Specialist Employee Classification: Digital Accessibility Spec. Campus: University of North Texas Division: UNT-Student Affairs SubDivision-Department: UNT-AVP Health and Wellness Department: UNT-Office of Disability Access-161540 Job Location: Denton Salary: $56,640.00 (commensurate with experience) FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at . Department Summary The Office of Disability Access (ODA) at the University of North Texas works to ensure access for students with disabilities across university programs, services, and activities. ODA collaborates with students, faculty, staff, and campus partners to identify and reduce disability-related barriers, coordinate reasonable accommodations, support student independence and self-advocacy, and advance accessible practices across the university. Through consultation, education, innovation, and partnership, ODA contributes to a campus environment in which students with disabilities can fully participate in the academic and university experience. Position Overview The Digital Accessibility Specialist within the Office of Disability Access is a student-, faculty-, and staff-facing position focused on advancing digital accessibility across the University of North Texas. The Digital Accessibility Specialist works directly with students with disabilities and faculty to identify, troubleshoot, and resolve digital accessibility barriers that may impact a student's access to course materials, instructional technologies, or participation in the academic experience. This position takes both a responsive and proactive approach to digital accessibility by providing consultation, education, training, and remediation support to faculty and staff across the university. Particular emphasis is placed on supporting accessibility within face-to-face courses that incorporate online or digital content, while also helping campus partners improve the accessibility of documents, websites, instructional materials, and other digital resources. The Digital Accessibility Specialist helps faculty and staff build accessible practices and identify opportunities to remove barriers before they impact members of the university community. In addition to digital accessibility responsibilities, the Digital Accessibility Specialist holds a Coordinator role by maintaining a small student caseload and assisting students with the implementation and coordination of approved accommodations. Depending on the needs of the office and students, this position may also supervise and provide guidance to student employees supporting accommodation-related services and programs. This position offers an exciting opportunity for a Digital Accessibility Specialist who is interested in innovation, collaboration, and institutional change. The successful candidate will have opportunities to help shape digital accessibility practices, develop creative and sustainable solutions, build accessibility capacity across campus, and help advance digital accessibility initiatives throughout the UNT Denton campus and across the UNT System. Minimum Qualifications Bachelor's degree from an accredited institution of higher education. Knowledge, Skills and Abilities Demonstrable knowledge of digital accessibility principles and standards, including Universal Design for Learning (UDL), Web Content Accessibility Guidelines (WCAG), WAI-ARIA, Section 508 of the Rehabilitation Act, and assistive technology. Knowledge of WCAG 2.1 Level AA and familiarity with WCAG 2.2 or other current accessibility guidance preferred. Knowledge of disability access and applicable disability-related laws and regulations, including the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act, particularly as they relate to access within higher education. Knowledge of common digital accessibility barriers experienced by individuals with disabilities and an understanding of how people with a range of disabilities use assistive technologies to access digital content. Skill in evaluating digital content for accessibility using both manual and automated accessibility testing methods. Skill in identifying and remediating accessibility barriers within electronic documents, websites, learning management systems, multimedia, and other digital instructional or university content. Knowledge of accessible document creation and remediation practices for commonly used formats and applications, including Microsoft Word, PowerPoint, Excel, and PDF documents. Knowledge of or ability to learn assistive technologies commonly used by individuals with disabilities, including screen readers, screen magnification, voice recognition, keyboard navigation, and other accessibility tools. Ability to translate technical accessibility standards and requirements into understandable, practical guidance for faculty, staff, and other campus partners with varying levels of technical expertise. Demonstrated ability to develop and facilitate engaging training, consultation, and educational opportunities related to digital accessibility. Strong interpersonal and communication skills with the ability to work collaboratively with students with disabilities, faculty, staff, information technology professionals, instructional designers, and other university stakeholders. Ability to approach accessibility concerns through collaborative problem-solving, balancing the immediate access needs of individuals with disabilities with opportunities to develop sustainable and proactive accessibility practices. Ability to independently analyze complex accessibility concerns, identify potential solutions, and exercise sound professional judgment when a straightforward technical solution is not available. Ability to manage multiple projects, priorities, accessibility requests, and student responsibilities while maintaining attention to detail and appropriate follow-through. Ability to build collaborative relationships and contribute to cross-functional initiatives designed to advance digital accessibility across a large and complex organization. Ability to identify opportunities for innovation, process improvement, and systemic change related to digital accessibility and to contribute to the development of sustainable accessibility practices across the university. Preferred Qualifications Master's degree in Rehabilitation Counseling, Special Education, Educational Psychology, Higher Education, Instructional Design, Information Technology, or a related field. Three or more years of experience working with transition-aged youth and/or adults with disabilities. Two or more years of experience in digital accessibility, assistive technology, accessible instructional materials, or a related area. Experience working in higher education and supporting students with disabilities. Experience evaluating and remediating digital content for accessibility, including documents, websites, multimedia, and instructional materials. Experience developing and delivering digital accessibility training or consultation to faculty, staff, or other professional audiences. Experience collaborating across departments to identify barriers and advance accessibility initiatives. Accessibility-related certification, such as CPACC, WAS, or CPWA, preferred. Required License/Registration/Certifications N/A Job Duties Digital Accessibility Consultation and Support: Partner with students with disabilities, faculty, and staff to identify, evaluate, troubleshoot, and resolve digital accessibility barriers involving course materials, instructional technologies, websites, documents, multimedia, and other digital content. Accessibility Evaluation and Remediation: Evaluate digital materials using appropriate manual and automated accessibility testing methods and provide or coordinate remediation support to improve accessibility and usability. Faculty and Staff Training: Develop and provide training . click apply for full job details
09/28/2026
Full time
Job Description Job Description Title: Digital Accessibility Specialist Employee Classification: Digital Accessibility Spec. Campus: University of North Texas Division: UNT-Student Affairs SubDivision-Department: UNT-AVP Health and Wellness Department: UNT-Office of Disability Access-161540 Job Location: Denton Salary: $56,640.00 (commensurate with experience) FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at . Department Summary The Office of Disability Access (ODA) at the University of North Texas works to ensure access for students with disabilities across university programs, services, and activities. ODA collaborates with students, faculty, staff, and campus partners to identify and reduce disability-related barriers, coordinate reasonable accommodations, support student independence and self-advocacy, and advance accessible practices across the university. Through consultation, education, innovation, and partnership, ODA contributes to a campus environment in which students with disabilities can fully participate in the academic and university experience. Position Overview The Digital Accessibility Specialist within the Office of Disability Access is a student-, faculty-, and staff-facing position focused on advancing digital accessibility across the University of North Texas. The Digital Accessibility Specialist works directly with students with disabilities and faculty to identify, troubleshoot, and resolve digital accessibility barriers that may impact a student's access to course materials, instructional technologies, or participation in the academic experience. This position takes both a responsive and proactive approach to digital accessibility by providing consultation, education, training, and remediation support to faculty and staff across the university. Particular emphasis is placed on supporting accessibility within face-to-face courses that incorporate online or digital content, while also helping campus partners improve the accessibility of documents, websites, instructional materials, and other digital resources. The Digital Accessibility Specialist helps faculty and staff build accessible practices and identify opportunities to remove barriers before they impact members of the university community. In addition to digital accessibility responsibilities, the Digital Accessibility Specialist holds a Coordinator role by maintaining a small student caseload and assisting students with the implementation and coordination of approved accommodations. Depending on the needs of the office and students, this position may also supervise and provide guidance to student employees supporting accommodation-related services and programs. This position offers an exciting opportunity for a Digital Accessibility Specialist who is interested in innovation, collaboration, and institutional change. The successful candidate will have opportunities to help shape digital accessibility practices, develop creative and sustainable solutions, build accessibility capacity across campus, and help advance digital accessibility initiatives throughout the UNT Denton campus and across the UNT System. Minimum Qualifications Bachelor's degree from an accredited institution of higher education. Knowledge, Skills and Abilities Demonstrable knowledge of digital accessibility principles and standards, including Universal Design for Learning (UDL), Web Content Accessibility Guidelines (WCAG), WAI-ARIA, Section 508 of the Rehabilitation Act, and assistive technology. Knowledge of WCAG 2.1 Level AA and familiarity with WCAG 2.2 or other current accessibility guidance preferred. Knowledge of disability access and applicable disability-related laws and regulations, including the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act, particularly as they relate to access within higher education. Knowledge of common digital accessibility barriers experienced by individuals with disabilities and an understanding of how people with a range of disabilities use assistive technologies to access digital content. Skill in evaluating digital content for accessibility using both manual and automated accessibility testing methods. Skill in identifying and remediating accessibility barriers within electronic documents, websites, learning management systems, multimedia, and other digital instructional or university content. Knowledge of accessible document creation and remediation practices for commonly used formats and applications, including Microsoft Word, PowerPoint, Excel, and PDF documents. Knowledge of or ability to learn assistive technologies commonly used by individuals with disabilities, including screen readers, screen magnification, voice recognition, keyboard navigation, and other accessibility tools. Ability to translate technical accessibility standards and requirements into understandable, practical guidance for faculty, staff, and other campus partners with varying levels of technical expertise. Demonstrated ability to develop and facilitate engaging training, consultation, and educational opportunities related to digital accessibility. Strong interpersonal and communication skills with the ability to work collaboratively with students with disabilities, faculty, staff, information technology professionals, instructional designers, and other university stakeholders. Ability to approach accessibility concerns through collaborative problem-solving, balancing the immediate access needs of individuals with disabilities with opportunities to develop sustainable and proactive accessibility practices. Ability to independently analyze complex accessibility concerns, identify potential solutions, and exercise sound professional judgment when a straightforward technical solution is not available. Ability to manage multiple projects, priorities, accessibility requests, and student responsibilities while maintaining attention to detail and appropriate follow-through. Ability to build collaborative relationships and contribute to cross-functional initiatives designed to advance digital accessibility across a large and complex organization. Ability to identify opportunities for innovation, process improvement, and systemic change related to digital accessibility and to contribute to the development of sustainable accessibility practices across the university. Preferred Qualifications Master's degree in Rehabilitation Counseling, Special Education, Educational Psychology, Higher Education, Instructional Design, Information Technology, or a related field. Three or more years of experience working with transition-aged youth and/or adults with disabilities. Two or more years of experience in digital accessibility, assistive technology, accessible instructional materials, or a related area. Experience working in higher education and supporting students with disabilities. Experience evaluating and remediating digital content for accessibility, including documents, websites, multimedia, and instructional materials. Experience developing and delivering digital accessibility training or consultation to faculty, staff, or other professional audiences. Experience collaborating across departments to identify barriers and advance accessibility initiatives. Accessibility-related certification, such as CPACC, WAS, or CPWA, preferred. Required License/Registration/Certifications N/A Job Duties Digital Accessibility Consultation and Support: Partner with students with disabilities, faculty, and staff to identify, evaluate, troubleshoot, and resolve digital accessibility barriers involving course materials, instructional technologies, websites, documents, multimedia, and other digital content. Accessibility Evaluation and Remediation: Evaluate digital materials using appropriate manual and automated accessibility testing methods and provide or coordinate remediation support to improve accessibility and usability. Faculty and Staff Training: Develop and provide training . click apply for full job details
Job Description Job Description Application Process Applicants must submit a resume and a portfolio that includes 3-5 examples of recent work demonstrating both website and digital design experience. We would especially like to see live websites or web pages you have created, campaign landing pages, digital advertising or social media assets, and other relevant examples. For each example, briefly describe your role, the project goal, key design or technical decisions, tools or platforms used, and any measurable results or improvements. Pay range: To maintain internal equity, we have identified the starting range for this position at the Oakland Zoo as $29.08 - $32.41 per hour. An offer within this range will be determined by the experience and qualifications of a candidate and will be our best and final compensation offer, in alignment with Oakland Zoo's compensation philosophy. Position Summary The Website & Digital Design Specialist plays a key role in advancing Oakland Zoo's marketing and communications goals by managing the Zoo's website, supporting digital design needs, and creating engaging online experiences that connect audiences to the Zoo's mission, programs, events, and conservation work. This position is responsible for implementing website strategy, maintaining accurate and timely web content, creating and updating web pages, monitoring website performance, and coordinating with internal teams, IT, web development partners, and vendors to improve user experience and support campaign goals. They will also support the Lead Graphic Designer in creating digital design elements such as digital ads and digital screen signage to support the Lead Graphic Designer. The ideal candidate brings experience with website publishing platforms and professional graphic design, proficiency with digital design tools, strong attention to detail, and the ability to manage multiple creative and technical projects at once. Essential Job Duties Website Management Implement website strategy in alignment with Oakland Zoo's marketing and communications goals. Manage Oakland Zoo's website, including conceptualizing and creating pages, maintaining the content management system, and ensuring the website is accurate and up to date. Partner with Lead Graphic Designer to ensure the website is consistent with brand guidelines. Collaborate with the web development team or vendors on website improvements and experience optimization. Implement conversion rate optimization strategies including landing page testing and funnel analysis. Monitor website performance (including tracking pixels, tags, and analytics), troubleshoot issues, and coordinate with IT on technical needs. Establish a project request system for website updates and new content. Digital Design: Support the Lead Graphic Designer in maintaining and evolving the Zoo's visual identity, ensuring consistency across all touchpoints, including digital marketing materials, web, social media graphics, digital screen content in the Zoo, presentations, and email marketing templates. Support the Lead Graphic Designer to create web, social, and digital advertising assets for large campaigns. Conceptualize, develop, and execute digital creative projects aligned with the Oakland Zoo's brand and strategic goals in the digital landscape. Oversee multiple concurrent projects, establishing timelines, managing resources, and ensuring all milestones are met on schedule and within budget, under the leadership of the Director of Marketing and Communications. Stay current with design trends, techniques, and technologies; propose new ideas and approaches to enhance visual storytelling and audience engagement. Work with the Digital Content Specialist to oversee photo and video shoots as needed for digital campaigns. Perform other duties as assigned. Supervisory Responsibility: None Who you are: Minimum of 5 years of relevant experience, which must include a minimum of 3 years of professional experience in graphic design. A Bachelor's may be considered equivalent to 3 years of relevant experience, and an Associate's may be considered equivalent to 2 years of relevant experience Minimum of 2 years of experience creating, implementing and maintaining web pages with WordPress, Drupal, or other website publishing and management platforms. Demonstrated expertise in Adobe Creative Suite (Illustrator, Photoshop, InDesign), as well as proficiency in After Effects, Premiere Pro, or similar software. Strong portfolio showcasing a variety of work, including branding, digital, and environmental design. Strong understanding of typography, color theory, composition, and user experience. Creative, curious, and passionate about storytelling through visual means. Available for occasional evening or weekend work during peak campaign periods Bonus if you have: Proven experience managing creative projects from concept to completion. Familiarity with environmental graphics, wayfinding, accessibility standards, and sustainability in design Nonprofit, cultural attractions, or tourism industry experience Experience with conversion rate optimization and A/B testing tools Bachelor's Degree in Graphic Design, Visual Communications, or related field Comfort with photography, video editing, and content creation Supervisory Responsibility: None Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Primarily office-based with occasional Oakland Zoo grounds visits Standard business hours with some flexibility Limited remote work may be available after an evaluation period and is dependent on ongoing performance assessments Physical Considerations- The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Sustained computer-based administrative and analytical work, using standard or assistive technology for extended periods every day Ability to navigate Zoo grounds Knowledge/Skills/Qualities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position. Analytical and Conceptual Aptitude - engages in and facilitates broad organizational strategic thinking/planning with awareness of equity, inclusion, accessibility, and cultural relevance Collaboration - builds trusting relationships with both internal and external stakeholders across our organization and community-wide and approaches differences of opinion with curiosity and humility Communication - communicates respectfully and effectively with stakeholders across identities, both verbally and in writing Data Analysis - able to collect, interpret and detect patterns in clean data Flexibility - nimbly adapts to evolving priorities and urgent needs; handles intervals of high pressure while maintaining perspective and humor Inclusive Culture - fosters a culture of mutual respect, transparency, collaboration and belonging which allows all employees to feel appreciated, included, and valued Organization - strong attention to details and able to build and/or maintain efficient systems Passion - wholeheartedly believes in, represents, and models Oakland Zoo's mission and PRIDE values at all times Project management - effectively prioritizes commitments, driving forward multiple high-profile and complex projects simultaneously with flexibility, resourcefulness, and agility to adapt to shifting organizational needs Relationship-Building - able to build and maintain trusting relationships and mutually beneficial partnerships with internal and external stakeholders Self-motivated - effectively navigates multiple, simultaneous tasks with excellent attention to detail and deadlines. Enthusiastically identifies and approaches opportunities without regular supervision Solution-oriented - utilizes an open-minded and strengths-based approach to finding solutions for complex challenges Sustainability - oriented toward the mission and values of Oakland Zoo and able to put those into practice by finding creative and resourceful ways to develop sustainable practices within your role and department Technological Aptitude - able to quickly understand, develop and maintain functional digital systems Time management - strong capabilities with a demonstrated ability to effectively prioritize multiple commitments Wildlife Aware - understands mission to support the conservation and welfare of animals at the Zoo, locally and globally. This is demonstrated by a willingness/passion to reflect this mission in all actions and to continue to learn how to take action for wildlife Benefits Oakland Zoo offers a comprehensive benefits package which begins on 1st of the month following the date of hire. The package includes health insurance, dental insurance, vision insurance, Flexible Spending Account, optional 403b retirement plan, Paid Time Off, Employee Assistance Program, and Zoo Membership options. . click apply for full job details
09/27/2026
Full time
Job Description Job Description Application Process Applicants must submit a resume and a portfolio that includes 3-5 examples of recent work demonstrating both website and digital design experience. We would especially like to see live websites or web pages you have created, campaign landing pages, digital advertising or social media assets, and other relevant examples. For each example, briefly describe your role, the project goal, key design or technical decisions, tools or platforms used, and any measurable results or improvements. Pay range: To maintain internal equity, we have identified the starting range for this position at the Oakland Zoo as $29.08 - $32.41 per hour. An offer within this range will be determined by the experience and qualifications of a candidate and will be our best and final compensation offer, in alignment with Oakland Zoo's compensation philosophy. Position Summary The Website & Digital Design Specialist plays a key role in advancing Oakland Zoo's marketing and communications goals by managing the Zoo's website, supporting digital design needs, and creating engaging online experiences that connect audiences to the Zoo's mission, programs, events, and conservation work. This position is responsible for implementing website strategy, maintaining accurate and timely web content, creating and updating web pages, monitoring website performance, and coordinating with internal teams, IT, web development partners, and vendors to improve user experience and support campaign goals. They will also support the Lead Graphic Designer in creating digital design elements such as digital ads and digital screen signage to support the Lead Graphic Designer. The ideal candidate brings experience with website publishing platforms and professional graphic design, proficiency with digital design tools, strong attention to detail, and the ability to manage multiple creative and technical projects at once. Essential Job Duties Website Management Implement website strategy in alignment with Oakland Zoo's marketing and communications goals. Manage Oakland Zoo's website, including conceptualizing and creating pages, maintaining the content management system, and ensuring the website is accurate and up to date. Partner with Lead Graphic Designer to ensure the website is consistent with brand guidelines. Collaborate with the web development team or vendors on website improvements and experience optimization. Implement conversion rate optimization strategies including landing page testing and funnel analysis. Monitor website performance (including tracking pixels, tags, and analytics), troubleshoot issues, and coordinate with IT on technical needs. Establish a project request system for website updates and new content. Digital Design: Support the Lead Graphic Designer in maintaining and evolving the Zoo's visual identity, ensuring consistency across all touchpoints, including digital marketing materials, web, social media graphics, digital screen content in the Zoo, presentations, and email marketing templates. Support the Lead Graphic Designer to create web, social, and digital advertising assets for large campaigns. Conceptualize, develop, and execute digital creative projects aligned with the Oakland Zoo's brand and strategic goals in the digital landscape. Oversee multiple concurrent projects, establishing timelines, managing resources, and ensuring all milestones are met on schedule and within budget, under the leadership of the Director of Marketing and Communications. Stay current with design trends, techniques, and technologies; propose new ideas and approaches to enhance visual storytelling and audience engagement. Work with the Digital Content Specialist to oversee photo and video shoots as needed for digital campaigns. Perform other duties as assigned. Supervisory Responsibility: None Who you are: Minimum of 5 years of relevant experience, which must include a minimum of 3 years of professional experience in graphic design. A Bachelor's may be considered equivalent to 3 years of relevant experience, and an Associate's may be considered equivalent to 2 years of relevant experience Minimum of 2 years of experience creating, implementing and maintaining web pages with WordPress, Drupal, or other website publishing and management platforms. Demonstrated expertise in Adobe Creative Suite (Illustrator, Photoshop, InDesign), as well as proficiency in After Effects, Premiere Pro, or similar software. Strong portfolio showcasing a variety of work, including branding, digital, and environmental design. Strong understanding of typography, color theory, composition, and user experience. Creative, curious, and passionate about storytelling through visual means. Available for occasional evening or weekend work during peak campaign periods Bonus if you have: Proven experience managing creative projects from concept to completion. Familiarity with environmental graphics, wayfinding, accessibility standards, and sustainability in design Nonprofit, cultural attractions, or tourism industry experience Experience with conversion rate optimization and A/B testing tools Bachelor's Degree in Graphic Design, Visual Communications, or related field Comfort with photography, video editing, and content creation Supervisory Responsibility: None Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Primarily office-based with occasional Oakland Zoo grounds visits Standard business hours with some flexibility Limited remote work may be available after an evaluation period and is dependent on ongoing performance assessments Physical Considerations- The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Sustained computer-based administrative and analytical work, using standard or assistive technology for extended periods every day Ability to navigate Zoo grounds Knowledge/Skills/Qualities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position. Analytical and Conceptual Aptitude - engages in and facilitates broad organizational strategic thinking/planning with awareness of equity, inclusion, accessibility, and cultural relevance Collaboration - builds trusting relationships with both internal and external stakeholders across our organization and community-wide and approaches differences of opinion with curiosity and humility Communication - communicates respectfully and effectively with stakeholders across identities, both verbally and in writing Data Analysis - able to collect, interpret and detect patterns in clean data Flexibility - nimbly adapts to evolving priorities and urgent needs; handles intervals of high pressure while maintaining perspective and humor Inclusive Culture - fosters a culture of mutual respect, transparency, collaboration and belonging which allows all employees to feel appreciated, included, and valued Organization - strong attention to details and able to build and/or maintain efficient systems Passion - wholeheartedly believes in, represents, and models Oakland Zoo's mission and PRIDE values at all times Project management - effectively prioritizes commitments, driving forward multiple high-profile and complex projects simultaneously with flexibility, resourcefulness, and agility to adapt to shifting organizational needs Relationship-Building - able to build and maintain trusting relationships and mutually beneficial partnerships with internal and external stakeholders Self-motivated - effectively navigates multiple, simultaneous tasks with excellent attention to detail and deadlines. Enthusiastically identifies and approaches opportunities without regular supervision Solution-oriented - utilizes an open-minded and strengths-based approach to finding solutions for complex challenges Sustainability - oriented toward the mission and values of Oakland Zoo and able to put those into practice by finding creative and resourceful ways to develop sustainable practices within your role and department Technological Aptitude - able to quickly understand, develop and maintain functional digital systems Time management - strong capabilities with a demonstrated ability to effectively prioritize multiple commitments Wildlife Aware - understands mission to support the conservation and welfare of animals at the Zoo, locally and globally. This is demonstrated by a willingness/passion to reflect this mission in all actions and to continue to learn how to take action for wildlife Benefits Oakland Zoo offers a comprehensive benefits package which begins on 1st of the month following the date of hire. The package includes health insurance, dental insurance, vision insurance, Flexible Spending Account, optional 403b retirement plan, Paid Time Off, Employee Assistance Program, and Zoo Membership options. . click apply for full job details
Job Description Job Description Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berxi () is a fast-growing e-commerce start-up within Berkshire Hathaway Specialty Insurance. We set out to build a modern, customer-focused, digital platform to help professionals and small businesses buy and manage insurance smarter and faster - all of which saves them time and money. BHSI has an exciting opportunity for a hands-on Marketing Web Production Specialist at Berxi who can both execute and improve our client-facing WordPress experience which drives the majority of our business. This is an execution-focused role for someone who can build, troubleshoot, and optimize pages directly. You're not expected to be a developer, but you are expected to handle simple CMS fixes and partner with our web development agency to scope more complex needs. You will own page production and performance across the marketing website, translating strategy into high-quality, conversion-oriented experiences throughout the customer journey. You'll work within an established system but are expected to challenge it by identifying UX, layout, and performance gaps and implementing improvements. You'll join a small, highly collaborative marketing web team that spans content, SEO, AEO, operations, and design. Because of our size, we rely on people who can work across disciplines, move quickly, identify opportunities that improve how we operate, and implement solutions without relying heavily on engineering support. Responsibilities: Execute and optimize marketing page experiences Build 5-8+ pages per month using WordPress (Gutenberg with a custom theme), working collaboratively with SMEs to execute and influence designs Implement SEO, UX, and conversion best practices directly in-page Execute QA across devices, browsers, and breakpoints Own marketing site performance and improvement Analyze engagement and conversion signals (scroll, clicks, drop-off, quote starts) Identify and fix issues related to layout, hierarchy, CTAs, and page structure, balancing UX, SEO, and conversion goals Drive measurable improvements in conversion and engagement metrics Manage technical site health Partner with web agency but own day-to-day site performance Monitor and improve: Page speed Core Web Vitals Responsiveness Template behavior Troubleshoot issues with internal team before escalating to development agency Increase technical leverage Solve simple front-end issues using HTML, CSS, and CMS capabilities Work collaboratively with web agency to solve more complex technical and design issues and template updates Modify blocks and layouts without requiring web agency support when possible Improve page performance, structure, and usability through hands-on changes Improve systems, not just pages Identify ways to make page builds faster, more scalable, and more consistent Contribute to evolution of templates, components, and workflows What success looks like Pages are shipped quickly and consistently meet quality standards Conversion and engagement metrics improve based on your changes Site issues are identified and resolved proactively The site functions at a high technical level for humans and machines Reliance on development agency decreases Page production becomes more reliable and scalable over time Qualifications, Skills and Experience: Required 3-5 years' experience in hands-on web execution roles (web ops, CMS management, digital experience) Strong experience building pages in WordPress or similar CMS Practical ability to troubleshoot and fix simple front-end issues using HTML/CSS Demonstrable understanding of UX and content hierarchy, responsive behavior, and accessibility basics Experience using analytics (GA4 or similar) to identify and act on performance issues Strong understanding of diagnostic web metrics and Core Web Vitals (CLS, LCP, INP, TTFB) and how they impact UX, SEO, and AI-driven discovery Working knowledge of SEO/AEO execution: Applying search intent to page structure Implementing headings, internal linking, structured content Self-starter who can take on responsibility and achieve goals independently Strong collaborator who can communicate across technical and non-technical teams Ability to work 4 days per week onsite in downtown Boston Preferred Bachelor's degree in marketing, digital media, communications, e-commerce, information systems, web development, or a related field; equivalent experience considered Experience working at or managing a web agency Familiarity with tools like GTM, Clarity, Heap, GSC E-commerce experience Experience with CRO and experimentation Understanding of accessibility best practices and how to apply them Exposure to technical SEO and page performance optimization Experience in finance, insurance, or other regulated industries BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position is $95,000 to $115,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
09/26/2026
Full time
Job Description Job Description Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berxi () is a fast-growing e-commerce start-up within Berkshire Hathaway Specialty Insurance. We set out to build a modern, customer-focused, digital platform to help professionals and small businesses buy and manage insurance smarter and faster - all of which saves them time and money. BHSI has an exciting opportunity for a hands-on Marketing Web Production Specialist at Berxi who can both execute and improve our client-facing WordPress experience which drives the majority of our business. This is an execution-focused role for someone who can build, troubleshoot, and optimize pages directly. You're not expected to be a developer, but you are expected to handle simple CMS fixes and partner with our web development agency to scope more complex needs. You will own page production and performance across the marketing website, translating strategy into high-quality, conversion-oriented experiences throughout the customer journey. You'll work within an established system but are expected to challenge it by identifying UX, layout, and performance gaps and implementing improvements. You'll join a small, highly collaborative marketing web team that spans content, SEO, AEO, operations, and design. Because of our size, we rely on people who can work across disciplines, move quickly, identify opportunities that improve how we operate, and implement solutions without relying heavily on engineering support. Responsibilities: Execute and optimize marketing page experiences Build 5-8+ pages per month using WordPress (Gutenberg with a custom theme), working collaboratively with SMEs to execute and influence designs Implement SEO, UX, and conversion best practices directly in-page Execute QA across devices, browsers, and breakpoints Own marketing site performance and improvement Analyze engagement and conversion signals (scroll, clicks, drop-off, quote starts) Identify and fix issues related to layout, hierarchy, CTAs, and page structure, balancing UX, SEO, and conversion goals Drive measurable improvements in conversion and engagement metrics Manage technical site health Partner with web agency but own day-to-day site performance Monitor and improve: Page speed Core Web Vitals Responsiveness Template behavior Troubleshoot issues with internal team before escalating to development agency Increase technical leverage Solve simple front-end issues using HTML, CSS, and CMS capabilities Work collaboratively with web agency to solve more complex technical and design issues and template updates Modify blocks and layouts without requiring web agency support when possible Improve page performance, structure, and usability through hands-on changes Improve systems, not just pages Identify ways to make page builds faster, more scalable, and more consistent Contribute to evolution of templates, components, and workflows What success looks like Pages are shipped quickly and consistently meet quality standards Conversion and engagement metrics improve based on your changes Site issues are identified and resolved proactively The site functions at a high technical level for humans and machines Reliance on development agency decreases Page production becomes more reliable and scalable over time Qualifications, Skills and Experience: Required 3-5 years' experience in hands-on web execution roles (web ops, CMS management, digital experience) Strong experience building pages in WordPress or similar CMS Practical ability to troubleshoot and fix simple front-end issues using HTML/CSS Demonstrable understanding of UX and content hierarchy, responsive behavior, and accessibility basics Experience using analytics (GA4 or similar) to identify and act on performance issues Strong understanding of diagnostic web metrics and Core Web Vitals (CLS, LCP, INP, TTFB) and how they impact UX, SEO, and AI-driven discovery Working knowledge of SEO/AEO execution: Applying search intent to page structure Implementing headings, internal linking, structured content Self-starter who can take on responsibility and achieve goals independently Strong collaborator who can communicate across technical and non-technical teams Ability to work 4 days per week onsite in downtown Boston Preferred Bachelor's degree in marketing, digital media, communications, e-commerce, information systems, web development, or a related field; equivalent experience considered Experience working at or managing a web agency Familiarity with tools like GTM, Clarity, Heap, GSC E-commerce experience Experience with CRO and experimentation Understanding of accessibility best practices and how to apply them Exposure to technical SEO and page performance optimization Experience in finance, insurance, or other regulated industries BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position is $95,000 to $115,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
Mitsubishi Electric US, Inc.
Vernon Hills, Illinois
Job Description Job Description POSITION SUMMARY: Under general supervision, the Digital Platforms & Marketing Operations Specialist supports the execution, optimization, and governance of the company's digital marketing ecosystem. This role is responsible for maintaining digital platforms, supporting marketing automation and CRM processes, ensuring data integrity, and providing actionable insights that improve lead generation, customer engagement, and marketing performance. This position serves as a key resource within the Marketing Communications team, connecting digital platforms, campaigns, analytics, and lead management processes to deliver efficient execution and measurable business outcomes. The role contributes to continuous improvement initiatives, platform innovation, AI-enabled marketing operations, and cross-functional collaboration with Sales, IT, Business Intelligence, and Product Management. The essential functions of the position include, but are not limited to the following: Digital Platforms Administration & Optimization Administer, optimize, and continuously improve company digital platforms, while supporting SEO, AI-search readiness, accessibility compliance, conversion optimization, and overall user experience. Monitor platform performance, troubleshoot issues, and coordinate resolutions with internal and external stakeholders. Support implementation, testing, and quality assurance of new platform features, integrations, and enhancements. Maintain platform readiness for campaigns, product launches, events, and lead generation initiatives. Marketing Automation & CRM Operations Configure, test, and maintain lead capture forms, nurture programs, automated workflows, and campaign tracking. Manage prospect lists, data imports, campaign associations, and lead routing processes. Support lead scoring models, lifecycle management, and automated conversion workflows. Monitor system integrations and data flows to ensure accuracy, reliability, and reporting consistency. Maintain established governance standards, naming conventions, and data hygiene practices. Lead Management, Analytics & Reporting Administer lead qualification, assignment, tracking, and lifecycle management processes. Monitor lead progression, lead quality, speed-to-lead, and funnel performance metrics. Report on performance for lead generation, opportunity influence, and marketing contribution to pipeline. Analyze performance trends, identify optimization opportunities, and recommend corrective actions. Partner with Sales and Business Intelligence teams to improve reporting accuracy and lead management effectiveness. Conversion Optimization & Customer Journey Support Support audience segmentation, personalization, and nurture program strategies. Conduct A/B testing and conversion optimization initiatives across websites, landing pages, forms, and email campaigns. Track customer engagement and identify opportunities to improve conversion rates and lead progression. Document testing results, insights, and recommendations for future campaigns. Digital Governance, Compliance & Innovation Support administration of privacy, consent management, cookie compliance, and digital governance programs. Assist with accessibility reviews and implementation of digital best practices. Maintain documentation of marketing technology platforms, integrations, workflows, and standard operating procedures. Support responsible adoption of AI-enabled tools and automation within marketing operations. Research emerging digital technologies and recommend opportunities to improve efficiency, scalability, and performance. Collaboration & Continuous Improvement Collaborate with Marketing Communications, Sales, IT, Product Management, and Business Intelligence teams related to digital platforms and marketing systems to support business objectives. Identify process improvement opportunities that enhance execution speed, data quality, automation, and operational efficiency. Support ongoing optimization of marketing technology, digital processes, and customer experiences. Other duties as assigned. EDUCATION AND EXPERIENCE: Bachelors Degree in Marketing Communications or 4+ years hands-on experience with digital marketing platforms. Working knowledge of CRM, marketing automation, CMS, analytics, and reporting platforms. Understanding of lead management, customer journey development, and marketing attribution. Familiarity with SEO, AI-search optimization, web accessibility, and privacy best practices. Strong analytical, troubleshooting, and problem-solving skills. Ability to manage multiple projects and priorities while maintaining exceptional attention to detail. Strong communication and collaboration skills across technical and non-technical teams. Process-oriented mindset with a focus on continuous improvement, innovation, and operational excellence. The pay range for this position at commencement of employment is expected to be between $26.93/hr. and $37.02/hr.; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions based on achieving individual performance and/or sales metrics, incentive compensation and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these additional compensation and benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona- fide occupational qualification).
09/26/2026
Full time
Job Description Job Description POSITION SUMMARY: Under general supervision, the Digital Platforms & Marketing Operations Specialist supports the execution, optimization, and governance of the company's digital marketing ecosystem. This role is responsible for maintaining digital platforms, supporting marketing automation and CRM processes, ensuring data integrity, and providing actionable insights that improve lead generation, customer engagement, and marketing performance. This position serves as a key resource within the Marketing Communications team, connecting digital platforms, campaigns, analytics, and lead management processes to deliver efficient execution and measurable business outcomes. The role contributes to continuous improvement initiatives, platform innovation, AI-enabled marketing operations, and cross-functional collaboration with Sales, IT, Business Intelligence, and Product Management. The essential functions of the position include, but are not limited to the following: Digital Platforms Administration & Optimization Administer, optimize, and continuously improve company digital platforms, while supporting SEO, AI-search readiness, accessibility compliance, conversion optimization, and overall user experience. Monitor platform performance, troubleshoot issues, and coordinate resolutions with internal and external stakeholders. Support implementation, testing, and quality assurance of new platform features, integrations, and enhancements. Maintain platform readiness for campaigns, product launches, events, and lead generation initiatives. Marketing Automation & CRM Operations Configure, test, and maintain lead capture forms, nurture programs, automated workflows, and campaign tracking. Manage prospect lists, data imports, campaign associations, and lead routing processes. Support lead scoring models, lifecycle management, and automated conversion workflows. Monitor system integrations and data flows to ensure accuracy, reliability, and reporting consistency. Maintain established governance standards, naming conventions, and data hygiene practices. Lead Management, Analytics & Reporting Administer lead qualification, assignment, tracking, and lifecycle management processes. Monitor lead progression, lead quality, speed-to-lead, and funnel performance metrics. Report on performance for lead generation, opportunity influence, and marketing contribution to pipeline. Analyze performance trends, identify optimization opportunities, and recommend corrective actions. Partner with Sales and Business Intelligence teams to improve reporting accuracy and lead management effectiveness. Conversion Optimization & Customer Journey Support Support audience segmentation, personalization, and nurture program strategies. Conduct A/B testing and conversion optimization initiatives across websites, landing pages, forms, and email campaigns. Track customer engagement and identify opportunities to improve conversion rates and lead progression. Document testing results, insights, and recommendations for future campaigns. Digital Governance, Compliance & Innovation Support administration of privacy, consent management, cookie compliance, and digital governance programs. Assist with accessibility reviews and implementation of digital best practices. Maintain documentation of marketing technology platforms, integrations, workflows, and standard operating procedures. Support responsible adoption of AI-enabled tools and automation within marketing operations. Research emerging digital technologies and recommend opportunities to improve efficiency, scalability, and performance. Collaboration & Continuous Improvement Collaborate with Marketing Communications, Sales, IT, Product Management, and Business Intelligence teams related to digital platforms and marketing systems to support business objectives. Identify process improvement opportunities that enhance execution speed, data quality, automation, and operational efficiency. Support ongoing optimization of marketing technology, digital processes, and customer experiences. Other duties as assigned. EDUCATION AND EXPERIENCE: Bachelors Degree in Marketing Communications or 4+ years hands-on experience with digital marketing platforms. Working knowledge of CRM, marketing automation, CMS, analytics, and reporting platforms. Understanding of lead management, customer journey development, and marketing attribution. Familiarity with SEO, AI-search optimization, web accessibility, and privacy best practices. Strong analytical, troubleshooting, and problem-solving skills. Ability to manage multiple projects and priorities while maintaining exceptional attention to detail. Strong communication and collaboration skills across technical and non-technical teams. Process-oriented mindset with a focus on continuous improvement, innovation, and operational excellence. The pay range for this position at commencement of employment is expected to be between $26.93/hr. and $37.02/hr.; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions based on achieving individual performance and/or sales metrics, incentive compensation and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these additional compensation and benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona- fide occupational qualification).