Job Description Job Description The future of aerospace and defense starts here. Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands. Ursa Major is bringing a new model to propulsion and defense technology: one where performance and access are no longer constrained by legacy systems. We design, build, and deploy advanced propulsion systems that power national security missions, hypersonic capabilities, and the future of space access. Our mission requires an extraordinary team-one that will mold tomorrow's critical technologies while deploying today's best. We are an intrinsically motivated team with a passion for solving complex technical problems and empowering each other every day, knowing that there is always room for growth. As a Principal DevOps Engineer within our Digital Operations team, you won't just be managing servers or responding to deployment tickets. You will be a principal technical leader and system architect responsible for owning and shaping Ursa Major's platform engineering, infrastructure automation, and software deployment strategies across cloud, on-premise, and manufacturing environments. Sitting at the vital intersection of Software Engineering, IT, Zero-Trust Networking, Digital Manufacturing, and Cybersecurity, you will build the foundational platforms that empower our engineering and manufacturing teams to design, test, and deliver mission-critical systems faster and more reliably. As Ursa Major expands, you will decompose complex technical challenges, author clear architecture designs, and drive pragmatic, high-impact solutions that connect our cloud environments directly to physical manufacturing and test-bench hardware. Responsibilities: Platform Architecture & Developer Experience Lead the research, design, and continuous improvement of platform infrastructure, software deployment, and Developer Experience (DX) across the enterprise. Decompose complex infrastructure problems into maintainable systems; author clear technical design documents and lead cross-functional teams through execution. Act as a strategic connector between Software Engineering, IT, and Networking to unify tooling, share infrastructure patterns, and eliminate operational silos. Infrastructure-as-Code (IaC), GitOps & High Availability (HA) Advance our declarative Infrastructure-as-Code (IaC) and GitOps practices (using Terraform, Helm, and ArgoCD/Flux) to deliver fully automated, drift-free application lifecycles across Azure GovCloud and AWS GovCloud. Extend containerization and orchestration (Kubernetes, Docker) beyond cloud environments into on-premise test benches, shop-floor PCs, and edge manufacturing hardware in alignment with our CMMC Level 2 hybrid strategy. Own Disaster Recovery (DR) and Business Continuity (BC) architecture-maintaining automated backup and failover capabilities that keep critical system recovery times measured in minutes, not days. DevSecOps & AI Pipeline Integration Partner with Cybersecurity and Zero-Trust teams to integrate automated vulnerability scanning, secrets management, and policy-as-code guardrails directly into CI/CD workflows without introducing developer friction. Architect and support automated pipelines for hosted and private AI models, enabling software and engineering teams to leverage high-throughput AI capabilities safely within our secure compliance boundary. Maintain continuous telemetry, metrics, and alerting frameworks (Prometheus, Grafana) to give engineers real-time visibility into application performance and pipeline health. Leadership, Mentorship & Impact Frame all technical initiatives in terms of maximum impact on overall business health, execution speed, and system reliability. Mentor and elevate engineers across the software and IT organizations, fostering a culture of analytical, value-driven problem-solving. Function as a top-level technical decision-maker, managing high-ambiguity challenges with high autonomy while maintaining psychological safety and clear standards of excellence Minimum Qualifications: 8+ years of professional DevOps, SRE, or Infrastructure/Platform Engineering experience, with a proven track record of principal-level technical leadership and system architecture. Hands-on mastery of Azure GovCloud and/or AWS GovCloud environments, with deep expertise in VPC networking, IAM, and cloud-native security controls. Advanced proficiency in Terraform, Docker, Kubernetes, Helm, and continuous delivery via GitOps patterns (ArgoCD, GitHub Actions, or Flux). Direct experience architecting high-availability systems, automated DR solutions, and telemetry suites (Prometheus, Grafana). Practical experience configuring automated container/code and centralized secrets management (AWS/Azure Key Vaults, HashiCorp Vault). Experience automating, deploying, or supporting hosted AI model integrations within production CI/CD pipelines. A proactive problem solver who builds trust across teams, rejects black-and-white thinking, and focuses on enabling business outcomes. Preferred Qualifications: Familiarity with NIST SP 800-171 / CMMC Level 2 compliance standards and securing CUI data flows. Experience with Artifactory, SonarQube, Open Policy Agent (OPA), Kyverno, or automated Software Bill of Materials (SBOM) tooling. Experience automating physical hardware, edge nodes, or shop-floor environments using Packer, Ansible, K3s, or Rancher. Experience orchestrating self-hosted or private AI model execution frameworks. Ability to obtain and maintain a U.S. Government Security Clearance. Colorado law requires us to tell you the base compensation range of this role, which is $175,000 - $215,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-Time, Exempt Benefits Include: (Please note, Interns are not eligible for benefits) Unlimited PTO - Vacation, Sick, Personal, and Bereavement Paid Parental and Adoptive Leave Medical, Dental and Vision Insurance Tax Advantage Accounts (HSA/FSA) Employer Paid Short and Long Term Disability, Basic Life, AD&D Additional Benefit Options Including Voluntary Life and Emergency Medical Transport EAP Program Retirement Savings Plan - 401k with Company Match Equity Grants in the Company How To Apply: Interested candidates are encouraged to apply by filling out the application below and clicking "Submit Application". This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role. Must be a U.S. Person (this includes U.S. Citizens and Permanent Residents). Eligibility to obtain and maintain a U.S. Security Clearance. We're an equal-opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. No outside recruiters, please.
09/28/2026
Full time
Job Description Job Description The future of aerospace and defense starts here. Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands. Ursa Major is bringing a new model to propulsion and defense technology: one where performance and access are no longer constrained by legacy systems. We design, build, and deploy advanced propulsion systems that power national security missions, hypersonic capabilities, and the future of space access. Our mission requires an extraordinary team-one that will mold tomorrow's critical technologies while deploying today's best. We are an intrinsically motivated team with a passion for solving complex technical problems and empowering each other every day, knowing that there is always room for growth. As a Principal DevOps Engineer within our Digital Operations team, you won't just be managing servers or responding to deployment tickets. You will be a principal technical leader and system architect responsible for owning and shaping Ursa Major's platform engineering, infrastructure automation, and software deployment strategies across cloud, on-premise, and manufacturing environments. Sitting at the vital intersection of Software Engineering, IT, Zero-Trust Networking, Digital Manufacturing, and Cybersecurity, you will build the foundational platforms that empower our engineering and manufacturing teams to design, test, and deliver mission-critical systems faster and more reliably. As Ursa Major expands, you will decompose complex technical challenges, author clear architecture designs, and drive pragmatic, high-impact solutions that connect our cloud environments directly to physical manufacturing and test-bench hardware. Responsibilities: Platform Architecture & Developer Experience Lead the research, design, and continuous improvement of platform infrastructure, software deployment, and Developer Experience (DX) across the enterprise. Decompose complex infrastructure problems into maintainable systems; author clear technical design documents and lead cross-functional teams through execution. Act as a strategic connector between Software Engineering, IT, and Networking to unify tooling, share infrastructure patterns, and eliminate operational silos. Infrastructure-as-Code (IaC), GitOps & High Availability (HA) Advance our declarative Infrastructure-as-Code (IaC) and GitOps practices (using Terraform, Helm, and ArgoCD/Flux) to deliver fully automated, drift-free application lifecycles across Azure GovCloud and AWS GovCloud. Extend containerization and orchestration (Kubernetes, Docker) beyond cloud environments into on-premise test benches, shop-floor PCs, and edge manufacturing hardware in alignment with our CMMC Level 2 hybrid strategy. Own Disaster Recovery (DR) and Business Continuity (BC) architecture-maintaining automated backup and failover capabilities that keep critical system recovery times measured in minutes, not days. DevSecOps & AI Pipeline Integration Partner with Cybersecurity and Zero-Trust teams to integrate automated vulnerability scanning, secrets management, and policy-as-code guardrails directly into CI/CD workflows without introducing developer friction. Architect and support automated pipelines for hosted and private AI models, enabling software and engineering teams to leverage high-throughput AI capabilities safely within our secure compliance boundary. Maintain continuous telemetry, metrics, and alerting frameworks (Prometheus, Grafana) to give engineers real-time visibility into application performance and pipeline health. Leadership, Mentorship & Impact Frame all technical initiatives in terms of maximum impact on overall business health, execution speed, and system reliability. Mentor and elevate engineers across the software and IT organizations, fostering a culture of analytical, value-driven problem-solving. Function as a top-level technical decision-maker, managing high-ambiguity challenges with high autonomy while maintaining psychological safety and clear standards of excellence Minimum Qualifications: 8+ years of professional DevOps, SRE, or Infrastructure/Platform Engineering experience, with a proven track record of principal-level technical leadership and system architecture. Hands-on mastery of Azure GovCloud and/or AWS GovCloud environments, with deep expertise in VPC networking, IAM, and cloud-native security controls. Advanced proficiency in Terraform, Docker, Kubernetes, Helm, and continuous delivery via GitOps patterns (ArgoCD, GitHub Actions, or Flux). Direct experience architecting high-availability systems, automated DR solutions, and telemetry suites (Prometheus, Grafana). Practical experience configuring automated container/code and centralized secrets management (AWS/Azure Key Vaults, HashiCorp Vault). Experience automating, deploying, or supporting hosted AI model integrations within production CI/CD pipelines. A proactive problem solver who builds trust across teams, rejects black-and-white thinking, and focuses on enabling business outcomes. Preferred Qualifications: Familiarity with NIST SP 800-171 / CMMC Level 2 compliance standards and securing CUI data flows. Experience with Artifactory, SonarQube, Open Policy Agent (OPA), Kyverno, or automated Software Bill of Materials (SBOM) tooling. Experience automating physical hardware, edge nodes, or shop-floor environments using Packer, Ansible, K3s, or Rancher. Experience orchestrating self-hosted or private AI model execution frameworks. Ability to obtain and maintain a U.S. Government Security Clearance. Colorado law requires us to tell you the base compensation range of this role, which is $175,000 - $215,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-Time, Exempt Benefits Include: (Please note, Interns are not eligible for benefits) Unlimited PTO - Vacation, Sick, Personal, and Bereavement Paid Parental and Adoptive Leave Medical, Dental and Vision Insurance Tax Advantage Accounts (HSA/FSA) Employer Paid Short and Long Term Disability, Basic Life, AD&D Additional Benefit Options Including Voluntary Life and Emergency Medical Transport EAP Program Retirement Savings Plan - 401k with Company Match Equity Grants in the Company How To Apply: Interested candidates are encouraged to apply by filling out the application below and clicking "Submit Application". This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role. Must be a U.S. Person (this includes U.S. Citizens and Permanent Residents). Eligibility to obtain and maintain a U.S. Security Clearance. We're an equal-opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. No outside recruiters, please.
Job Description Job Description Overview First Resonance builds the ION Factory OS - the operating system powering next-generation manufacturing for companies building rockets, satellites, eVTOLs, clean energy systems, robotics, and autonomous vehicles. We've invested heavily in forward-deployed engineers at the customer edge. Now we're strengthening the hub. We're hiring a Principal Platform Engineer to serve as a platform leader: someone with deep expertise in software infrastructure and architecture who has built and operated scaled, high-uptime systems . This person will help us scale our backend, raise our reliability and performance bar, and provide sharp technical judgment on infrastructure changes. What you'll do Own platform architecture at scale: Evaluate and evolve our backend architecture to support growth in customers, data volume, and product surface area. Drive reliability and uptime: Establish and improve reliability practices (SLOs/SLIs, incident response, postmortems, on-call effectiveness, capacity planning). Performance leadership: Identify systemic performance bottlenecks; lead initiatives across databases, APIs, caching, async processing, and observability. Review and de-risk change: Provide fast, high-quality technical assessment of infrastructure proposals and incoming changes (internal and vendor-driven). Build leverage for the team: Create scalable primitives (libraries, patterns, tooling, platform services) that enable product and forward-deployed teams to ship faster with less risk. Operational excellence: Improve monitoring, alerting, dashboards, deployment safety, and rollback strategies. Mentor and set the technical bar: Coach engineers on architecture, operational maturity, and high-quality execution; lead by example through hands-on delivery. Partner cross-functionally: Work closely with Product, Security, and field-deployed engineers to balance edge/customer urgency with platform durability. What success looks like (first 90 days) Produce a clear, prioritized platform assessment : current-state risks, near-term hardening plan, and a 6-12 month scaling roadmap. Reduce risk on critical paths by improving observability (service health, latency/error budgets, key dashboards) and deployment safety . Lead at least one high-impact initiative that materially improves uptime, performance, or developer velocity . Minimum qualifications 8+ years of professional software engineering experience, with significant time owning backend/platform systems in production. Demonstrated experience building and operating high-availability, high-uptime services (including incident response and postmortem culture). Strong systems thinking across distributed systems, databases, caching, queues, APIs, and cloud infrastructure. Track record of leading large technical initiatives across teams or across a complex codebase. Excellent written and verbal communication; able to explain tradeoffs clearly and drive alignment. Preferred qualifications Prior experience as a Staff/Principal Engineer (or equivalent scope) at a high-scale infrastructure org. Depth in one or more of: SRE / reliability engineering, performance engineering, database scalability, multi-tenant architectures, zero-downtime migrations. Experience building internal platforms that enable other engineers (tooling, CI/CD, shared services, paved roads). Experience in or affinity for manufacturing, industrial software, or hard-tech customer environments. Benefits & Perks Health Insurance; medical, vision, dental, & life insurance. Paid Parental Leave. Employee Stock Option Plan. Team outings, group lunches, open office, happy hours. Paid holidays, sick days. Flexible Friday and PTO. 401K. First Resonance is an equal opportunity employer dedicated to building an inclusive and diverse workforce. First Resonance participates in E-Verify. As part of our onboarding process, a new hire's Form I-9 information will be shared with the federal government to confirm they are authorized to work in the U.S. Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includes space exploration, electric airplanes, autonomous vehicles, nuclear reactors, robotics, and more. We are a group of software, hardware, and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation. We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely, collaborate with their teams more easily, and use the power of data to predict problems and provide insights that result in better hardware quality and delivery. Compensation Range: $170K - $210K
09/28/2026
Full time
Job Description Job Description Overview First Resonance builds the ION Factory OS - the operating system powering next-generation manufacturing for companies building rockets, satellites, eVTOLs, clean energy systems, robotics, and autonomous vehicles. We've invested heavily in forward-deployed engineers at the customer edge. Now we're strengthening the hub. We're hiring a Principal Platform Engineer to serve as a platform leader: someone with deep expertise in software infrastructure and architecture who has built and operated scaled, high-uptime systems . This person will help us scale our backend, raise our reliability and performance bar, and provide sharp technical judgment on infrastructure changes. What you'll do Own platform architecture at scale: Evaluate and evolve our backend architecture to support growth in customers, data volume, and product surface area. Drive reliability and uptime: Establish and improve reliability practices (SLOs/SLIs, incident response, postmortems, on-call effectiveness, capacity planning). Performance leadership: Identify systemic performance bottlenecks; lead initiatives across databases, APIs, caching, async processing, and observability. Review and de-risk change: Provide fast, high-quality technical assessment of infrastructure proposals and incoming changes (internal and vendor-driven). Build leverage for the team: Create scalable primitives (libraries, patterns, tooling, platform services) that enable product and forward-deployed teams to ship faster with less risk. Operational excellence: Improve monitoring, alerting, dashboards, deployment safety, and rollback strategies. Mentor and set the technical bar: Coach engineers on architecture, operational maturity, and high-quality execution; lead by example through hands-on delivery. Partner cross-functionally: Work closely with Product, Security, and field-deployed engineers to balance edge/customer urgency with platform durability. What success looks like (first 90 days) Produce a clear, prioritized platform assessment : current-state risks, near-term hardening plan, and a 6-12 month scaling roadmap. Reduce risk on critical paths by improving observability (service health, latency/error budgets, key dashboards) and deployment safety . Lead at least one high-impact initiative that materially improves uptime, performance, or developer velocity . Minimum qualifications 8+ years of professional software engineering experience, with significant time owning backend/platform systems in production. Demonstrated experience building and operating high-availability, high-uptime services (including incident response and postmortem culture). Strong systems thinking across distributed systems, databases, caching, queues, APIs, and cloud infrastructure. Track record of leading large technical initiatives across teams or across a complex codebase. Excellent written and verbal communication; able to explain tradeoffs clearly and drive alignment. Preferred qualifications Prior experience as a Staff/Principal Engineer (or equivalent scope) at a high-scale infrastructure org. Depth in one or more of: SRE / reliability engineering, performance engineering, database scalability, multi-tenant architectures, zero-downtime migrations. Experience building internal platforms that enable other engineers (tooling, CI/CD, shared services, paved roads). Experience in or affinity for manufacturing, industrial software, or hard-tech customer environments. Benefits & Perks Health Insurance; medical, vision, dental, & life insurance. Paid Parental Leave. Employee Stock Option Plan. Team outings, group lunches, open office, happy hours. Paid holidays, sick days. Flexible Friday and PTO. 401K. First Resonance is an equal opportunity employer dedicated to building an inclusive and diverse workforce. First Resonance participates in E-Verify. As part of our onboarding process, a new hire's Form I-9 information will be shared with the federal government to confirm they are authorized to work in the U.S. Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includes space exploration, electric airplanes, autonomous vehicles, nuclear reactors, robotics, and more. We are a group of software, hardware, and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation. We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely, collaborate with their teams more easily, and use the power of data to predict problems and provide insights that result in better hardware quality and delivery. Compensation Range: $170K - $210K
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
09/28/2026
Full time
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
Vaco is partnering with a growing education technology organization to hire a Staff / Principal AI Engineer to help define and build the next generation of AI-powered products, platforms, and internal capabilities. This is a highly visible, hands-on technical leadership role focused on bringing practical AI innovation into both customer-facing products and internal business operations. This person will serve as a technical change leader as the organization moves toward broader use of AI agents, generative AI, machine learning, and LLM-powered product experiences. The right candidate will bring strong architecture and engineering depth, but also a product mindset. This role is about building real solutions, teaching teams how to use AI effectively, securing AI-enabled workflows, and identifying where AI can improve customer experience, training products, marketing funnels, and business outcomes. What You'll Be Doing Lead the design, development, and deployment of scalable AI and machine learning solutions across product and internal business use cases Architect generative AI systems, LLM-powered workflows, agentic solutions, and AI-enabled product features Build and optimize LLMOps pipelines that support reliable deployment, evaluation, monitoring, and iteration of AI models Partner with product, architecture, data, engineering, innovation, and marketing teams to identify where AI can create measurable business impact Drive AI innovation within customer-facing products, training platforms, digital experiences, and lead conversion workflows Evaluate and implement approaches for prompt engineering, context management, embeddings, retrieval, and model optimization Design AI systems with feedback loops, automated retraining, fine-tuning, and lifecycle management where appropriate Build data pipelines and preprocessing workflows that ensure data quality, security, and regulatory alignment Provide hands-on technical leadership through architecture reviews, code contributions, proof-of-concepts, and implementation guidance Mentor AI engineers and partner with architects across application, product, CRM, and data domains Help establish standards, documentation, and best practices for responsible AI development and deployment Stay current on emerging AI trends, including AI's impact on digital marketing, Answer Engine Optimization, Generative Engine Optimization, and customer discovery behavior Required Experience 8 or more years of progressive experience across software engineering, data, analytics, machine learning, AI engineering, or related technology roles 1 or more years of experience developing and implementing analytical, AI, or machine learning applications Hands-on experience building and deploying LLM-based solutions, generative AI applications, or AI-powered product features Strong understanding of machine learning, natural language processing, large language models, embeddings, retrieval patterns, and model evaluation Experience with Python, SQL, Hugging Face, Snowflake, and modern ML or analytics tooling Experience designing AI or ML solutions in Azure or comparable cloud environments Experience with CI/CD pipelines, Docker, Kubernetes, MLflow, or similar MLOps and lifecycle management tools Ability to translate ambiguous AI opportunities into practical, scalable engineering solutions Strong product mindset with interest in customer experience, product innovation, marketing enablement, and business impact Demonstrated ability to mentor engineers, influence technical direction, and guide best practices Strong communication skills with the ability to present complex AI concepts to technical and non-technical stakeholders Bachelor's degree in Computer Science, Artificial Intelligence, or a related field preferred, or equivalent professional experience Nice to Have Experience building AI agents or agentic workflows for internal business operations Exposure to AI security, responsible AI, model governance, or securing AI-enabled systems Experience applying AI to online shopping, customer acquisition, digital marketing, or lead conversion workflows Familiarity with Answer Engine Optimization or Generative Engine Optimization concepts Experience with Azure AI services or comparable cloud AI platforms Background working in education technology, training platforms, eCommerce, or digital learning environments Experience helping organizations adopt AI tools, workflows, and operating models across multiple teams Compensation & Benefits Salary range: $170,000 to $190,000 annually Full-time role with benefits package available If you are a hands-on AI engineering leader who wants to build practical generative AI systems, shape product innovation, and help an organization move from AI experimentation to real enterprise adoption, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring . click apply for full job details
09/25/2026
Full time
Vaco is partnering with a growing education technology organization to hire a Staff / Principal AI Engineer to help define and build the next generation of AI-powered products, platforms, and internal capabilities. This is a highly visible, hands-on technical leadership role focused on bringing practical AI innovation into both customer-facing products and internal business operations. This person will serve as a technical change leader as the organization moves toward broader use of AI agents, generative AI, machine learning, and LLM-powered product experiences. The right candidate will bring strong architecture and engineering depth, but also a product mindset. This role is about building real solutions, teaching teams how to use AI effectively, securing AI-enabled workflows, and identifying where AI can improve customer experience, training products, marketing funnels, and business outcomes. What You'll Be Doing Lead the design, development, and deployment of scalable AI and machine learning solutions across product and internal business use cases Architect generative AI systems, LLM-powered workflows, agentic solutions, and AI-enabled product features Build and optimize LLMOps pipelines that support reliable deployment, evaluation, monitoring, and iteration of AI models Partner with product, architecture, data, engineering, innovation, and marketing teams to identify where AI can create measurable business impact Drive AI innovation within customer-facing products, training platforms, digital experiences, and lead conversion workflows Evaluate and implement approaches for prompt engineering, context management, embeddings, retrieval, and model optimization Design AI systems with feedback loops, automated retraining, fine-tuning, and lifecycle management where appropriate Build data pipelines and preprocessing workflows that ensure data quality, security, and regulatory alignment Provide hands-on technical leadership through architecture reviews, code contributions, proof-of-concepts, and implementation guidance Mentor AI engineers and partner with architects across application, product, CRM, and data domains Help establish standards, documentation, and best practices for responsible AI development and deployment Stay current on emerging AI trends, including AI's impact on digital marketing, Answer Engine Optimization, Generative Engine Optimization, and customer discovery behavior Required Experience 8 or more years of progressive experience across software engineering, data, analytics, machine learning, AI engineering, or related technology roles 1 or more years of experience developing and implementing analytical, AI, or machine learning applications Hands-on experience building and deploying LLM-based solutions, generative AI applications, or AI-powered product features Strong understanding of machine learning, natural language processing, large language models, embeddings, retrieval patterns, and model evaluation Experience with Python, SQL, Hugging Face, Snowflake, and modern ML or analytics tooling Experience designing AI or ML solutions in Azure or comparable cloud environments Experience with CI/CD pipelines, Docker, Kubernetes, MLflow, or similar MLOps and lifecycle management tools Ability to translate ambiguous AI opportunities into practical, scalable engineering solutions Strong product mindset with interest in customer experience, product innovation, marketing enablement, and business impact Demonstrated ability to mentor engineers, influence technical direction, and guide best practices Strong communication skills with the ability to present complex AI concepts to technical and non-technical stakeholders Bachelor's degree in Computer Science, Artificial Intelligence, or a related field preferred, or equivalent professional experience Nice to Have Experience building AI agents or agentic workflows for internal business operations Exposure to AI security, responsible AI, model governance, or securing AI-enabled systems Experience applying AI to online shopping, customer acquisition, digital marketing, or lead conversion workflows Familiarity with Answer Engine Optimization or Generative Engine Optimization concepts Experience with Azure AI services or comparable cloud AI platforms Background working in education technology, training platforms, eCommerce, or digital learning environments Experience helping organizations adopt AI tools, workflows, and operating models across multiple teams Compensation & Benefits Salary range: $170,000 to $190,000 annually Full-time role with benefits package available If you are a hands-on AI engineering leader who wants to build practical generative AI systems, shape product innovation, and help an organization move from AI experimentation to real enterprise adoption, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring . click apply for full job details