Description: Larimar Therapeutics Inc. (Larimar) is a publicly held clinical-stage biotechnology company focused on developing treatments for patients suffering from complex rare diseases using its novel cell penetrating peptide technology platform. Our lead product candidate, Nomlabofusp (formerly referred to as CTI-1601), is a subcutaneously administered, recombinant fusion protein intended to deliver human frataxin (FXN), an essential protein to the mitochondria of patients with Friedreich's ataxia. Friedreich's ataxia is a rare, progressive, and fatal disease in which patients are unable to produce sufficient FXN due to genetic abnormality. The company has assembled an experienced management team, each of whom has over 20 years of pharmaceutical industry experience and has over 50 employees. Their management team, employees, and consultants have significant expertise in discovery, nonclinical and clinical development, regulatory affairs, and the development of manufacturing processes utilizing good manufacturing practices. The company's strategy is to become a leader in the treatment of rare diseases by leveraging their technology platform and applying their team's know-how to the development of nomlabofusp and other future pipeline projects. We are best characterized by entrepreneurial and scientific leadership and a participatory workforce committed to success. If you are searching for a company where urgency, agility, and commitment to science win the day - we welcome you! Position Summary: Larimar is seeking a Director, Regulatory Affairs, to support the global regulatory strategy and drive regulatory activities for products in development specific to European and other global regions. The Regulatory Affairs Director will be a key member of project teams. The role reports to the Regulatory Affairs Senior Director. Job Duties/Responsibilities: The Director of Regulatory Affairs ex-US will be a key member of project teams to define, develop and lead strategies to maximize global regulatory success towards achievement of program objectives for complex development projects Provide tactical advice to project teams, functional heads and other stakeholders to achieve timely and efficient program development, submissions and approval, while ensuring compliance with applicable global regulatory requirements Lead regulatory submissions to ex-US health authorities (medicine regulatory and reimbursement groups) to ensure high-quality, timely submissions that align with Larimar's global regulatory strategy and plan Collaborate with colleagues in Commercial, Medical, Legal, Compliance and other expertise areas in creation of advertising and promotional materials as assigned; and preparation of timely OPDP submissions Prepare Larimar impact assessment of global regulatory intelligence including but not limited to ICH and global Health Authority guidances, global Health Authority Pilot programs and initiatives, rare disease product approvals, and FDA advisory committee meetings Develop internal regulatory procedures and practices Work closely with RA Sr. Director and serve as backup to other global region regulatory activity Requirements: Key Experience, Skills and Knowledge: Minimum of 4-year undergraduate degree 5 to 8 years' experience in a Regulatory Affairs role in the pharmaceutical industry, experience with EMA, MHRA and other local European agencies preferred Understanding of GxP systems and Quality principles Ability to research global regulatory guidance (nonclinical, clinical and CMC) and precedence to assist in the development and execution of global regulatory strategies Experience with preparation (authoring and review) of documents for global Health Authority submissions including but not limited to IND amendments, CTA submissions, Global Health Authority Meeting packages and global marketing authorization applications Excellent communication, time management and project management skills Continuous quality improvement mindset and attention to details Can do attitude, flexibility, and mental agility Equal Opportunity Employment We are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner-without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes. PI17b80275f2a6-1144
10/01/2026
Full time
Description: Larimar Therapeutics Inc. (Larimar) is a publicly held clinical-stage biotechnology company focused on developing treatments for patients suffering from complex rare diseases using its novel cell penetrating peptide technology platform. Our lead product candidate, Nomlabofusp (formerly referred to as CTI-1601), is a subcutaneously administered, recombinant fusion protein intended to deliver human frataxin (FXN), an essential protein to the mitochondria of patients with Friedreich's ataxia. Friedreich's ataxia is a rare, progressive, and fatal disease in which patients are unable to produce sufficient FXN due to genetic abnormality. The company has assembled an experienced management team, each of whom has over 20 years of pharmaceutical industry experience and has over 50 employees. Their management team, employees, and consultants have significant expertise in discovery, nonclinical and clinical development, regulatory affairs, and the development of manufacturing processes utilizing good manufacturing practices. The company's strategy is to become a leader in the treatment of rare diseases by leveraging their technology platform and applying their team's know-how to the development of nomlabofusp and other future pipeline projects. We are best characterized by entrepreneurial and scientific leadership and a participatory workforce committed to success. If you are searching for a company where urgency, agility, and commitment to science win the day - we welcome you! Position Summary: Larimar is seeking a Director, Regulatory Affairs, to support the global regulatory strategy and drive regulatory activities for products in development specific to European and other global regions. The Regulatory Affairs Director will be a key member of project teams. The role reports to the Regulatory Affairs Senior Director. Job Duties/Responsibilities: The Director of Regulatory Affairs ex-US will be a key member of project teams to define, develop and lead strategies to maximize global regulatory success towards achievement of program objectives for complex development projects Provide tactical advice to project teams, functional heads and other stakeholders to achieve timely and efficient program development, submissions and approval, while ensuring compliance with applicable global regulatory requirements Lead regulatory submissions to ex-US health authorities (medicine regulatory and reimbursement groups) to ensure high-quality, timely submissions that align with Larimar's global regulatory strategy and plan Collaborate with colleagues in Commercial, Medical, Legal, Compliance and other expertise areas in creation of advertising and promotional materials as assigned; and preparation of timely OPDP submissions Prepare Larimar impact assessment of global regulatory intelligence including but not limited to ICH and global Health Authority guidances, global Health Authority Pilot programs and initiatives, rare disease product approvals, and FDA advisory committee meetings Develop internal regulatory procedures and practices Work closely with RA Sr. Director and serve as backup to other global region regulatory activity Requirements: Key Experience, Skills and Knowledge: Minimum of 4-year undergraduate degree 5 to 8 years' experience in a Regulatory Affairs role in the pharmaceutical industry, experience with EMA, MHRA and other local European agencies preferred Understanding of GxP systems and Quality principles Ability to research global regulatory guidance (nonclinical, clinical and CMC) and precedence to assist in the development and execution of global regulatory strategies Experience with preparation (authoring and review) of documents for global Health Authority submissions including but not limited to IND amendments, CTA submissions, Global Health Authority Meeting packages and global marketing authorization applications Excellent communication, time management and project management skills Continuous quality improvement mindset and attention to details Can do attitude, flexibility, and mental agility Equal Opportunity Employment We are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner-without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes. PI17b80275f2a6-1144
Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Sr. Applications Engineer Location: Headquarters - Moon Township, PA (Remote Opportunities Available) Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM The Senior Applications Engineer provides the lead technical support for the sale of carbon, equipment, and service in domestic or international markets. This role interfaces with Equipment Engineering, Research and Development, Equipment and Assembly, Product Management, and Sales to provide the technical justification for the use of activated carbon technology in customer applications. Duties and Responsibilities (not limited to) In coordination with Technical Director, Market Development and Sales Director, develop strategies and market-specific approaches to expand existing base business and develop new business opportunities through CCC technology adoption Regularly review and evaluate actual results, report/troubleshoot variances, adjust strategy as appropriate Provide technical lead for the Business Unit on CCC global initiatives / cross-business segment groups Working closely with other CCC global regions on projects covering multiple geographic territories Acts as technical support and back-up contact related to specific projects for Sales team Serves as liaison between Sales team and internal support teams including Product and Project Management Review bid specifications for clarity, accuracy and acceptance Provide recommendations to improve technical quality of bid specifications and prevent undue risk to Calgon Carbon Serve as main Calgon Carbon contact to customer when Technical Sales Rep in unable to respond to customer Participate in Industry forums related to emerging markets and existing applications Attend technical conferences and trade shows to gain technical knowledge and represent Calgon Carbon as a leader in the activated carbon market Prepare and present papers/posters at conferences, trade shows and virtual opportunities, e.g. webinars Develop and present technical presentation / training to engineering consultants, clients, regulators, legislators and others to influence selection of treatment solutions Attendance at conference would be as a lead technical personnel Uses gained technical expertise, know-how and supplied computer models to select appropriate carbon and equipment for liquid and vapor phase applications, and predict performance based upon customers conditions Set-up and monitor pilot trials in the field and provide design information for future full-scale systems Interpret data from the lab and the field trials for pilot and full scale systems to provide technical design and operational recommendations Trouble shoot customer problems such as short filter run-times or unexpected breakthrough Provide application engineering support for a geographic region(s) or set of Technical Sales Reps Called to work with R&D on the development / testing of new carbon products / applications May also provide technical guidance to engineers with less experience and to overseas colleagues when called upon Prepares and provides technical training for TSR when new topics, applications, etc are encountered Responsible for other general trainings and assuring consistency of technical message from TSRs to customers Qualifications A Bachelor's degree from a four-year college or university or equivalent is required (Chemical Engineering or related engineering/chemistry field) 10+ years of experience in the application of carbon adsorption technology to address customer requirements in liquid and gas purification, including carbon modeling, equipment design and development, and equipment functionality is required 5-7 years of experience in the use and troubleshooting of adsorption equipment at customer sites is required Business/marketing experience is preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI459a3793cddb-9884
10/01/2026
Full time
Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Sr. Applications Engineer Location: Headquarters - Moon Township, PA (Remote Opportunities Available) Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM The Senior Applications Engineer provides the lead technical support for the sale of carbon, equipment, and service in domestic or international markets. This role interfaces with Equipment Engineering, Research and Development, Equipment and Assembly, Product Management, and Sales to provide the technical justification for the use of activated carbon technology in customer applications. Duties and Responsibilities (not limited to) In coordination with Technical Director, Market Development and Sales Director, develop strategies and market-specific approaches to expand existing base business and develop new business opportunities through CCC technology adoption Regularly review and evaluate actual results, report/troubleshoot variances, adjust strategy as appropriate Provide technical lead for the Business Unit on CCC global initiatives / cross-business segment groups Working closely with other CCC global regions on projects covering multiple geographic territories Acts as technical support and back-up contact related to specific projects for Sales team Serves as liaison between Sales team and internal support teams including Product and Project Management Review bid specifications for clarity, accuracy and acceptance Provide recommendations to improve technical quality of bid specifications and prevent undue risk to Calgon Carbon Serve as main Calgon Carbon contact to customer when Technical Sales Rep in unable to respond to customer Participate in Industry forums related to emerging markets and existing applications Attend technical conferences and trade shows to gain technical knowledge and represent Calgon Carbon as a leader in the activated carbon market Prepare and present papers/posters at conferences, trade shows and virtual opportunities, e.g. webinars Develop and present technical presentation / training to engineering consultants, clients, regulators, legislators and others to influence selection of treatment solutions Attendance at conference would be as a lead technical personnel Uses gained technical expertise, know-how and supplied computer models to select appropriate carbon and equipment for liquid and vapor phase applications, and predict performance based upon customers conditions Set-up and monitor pilot trials in the field and provide design information for future full-scale systems Interpret data from the lab and the field trials for pilot and full scale systems to provide technical design and operational recommendations Trouble shoot customer problems such as short filter run-times or unexpected breakthrough Provide application engineering support for a geographic region(s) or set of Technical Sales Reps Called to work with R&D on the development / testing of new carbon products / applications May also provide technical guidance to engineers with less experience and to overseas colleagues when called upon Prepares and provides technical training for TSR when new topics, applications, etc are encountered Responsible for other general trainings and assuring consistency of technical message from TSRs to customers Qualifications A Bachelor's degree from a four-year college or university or equivalent is required (Chemical Engineering or related engineering/chemistry field) 10+ years of experience in the application of carbon adsorption technology to address customer requirements in liquid and gas purification, including carbon modeling, equipment design and development, and equipment functionality is required 5-7 years of experience in the use and troubleshooting of adsorption equipment at customer sites is required Business/marketing experience is preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI459a3793cddb-9884
Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Sr. Applications Engineer Location: Headquarters - Moon Township, PA (Remote Opportunities Available) Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM The Senior Applications Engineer provides the lead technical support for the sale of carbon, equipment, and service in domestic or international markets. This role interfaces with Equipment Engineering, Research and Development, Equipment and Assembly, Product Management, and Sales to provide the technical justification for the use of activated carbon technology in customer applications. Duties and Responsibilities (not limited to) In coordination with Technical Director, Market Development and Sales Director, develop strategies and market-specific approaches to expand existing base business and develop new business opportunities through CCC technology adoption Regularly review and evaluate actual results, report/troubleshoot variances, adjust strategy as appropriate Provide technical lead for the Business Unit on CCC global initiatives / cross-business segment groups Working closely with other CCC global regions on projects covering multiple geographic territories Acts as technical support and back-up contact related to specific projects for Sales team Serves as liaison between Sales team and internal support teams including Product and Project Management Review bid specifications for clarity, accuracy and acceptance Provide recommendations to improve technical quality of bid specifications and prevent undue risk to Calgon Carbon Serve as main Calgon Carbon contact to customer when Technical Sales Rep in unable to respond to customer Participate in Industry forums related to emerging markets and existing applications Attend technical conferences and trade shows to gain technical knowledge and represent Calgon Carbon as a leader in the activated carbon market Prepare and present papers/posters at conferences, trade shows and virtual opportunities, e.g. webinars Develop and present technical presentation / training to engineering consultants, clients, regulators, legislators and others to influence selection of treatment solutions Attendance at conference would be as a lead technical personnel Uses gained technical expertise, know-how and supplied computer models to select appropriate carbon and equipment for liquid and vapor phase applications, and predict performance based upon customers conditions Set-up and monitor pilot trials in the field and provide design information for future full-scale systems Interpret data from the lab and the field trials for pilot and full scale systems to provide technical design and operational recommendations Trouble shoot customer problems such as short filter run-times or unexpected breakthrough Provide application engineering support for a geographic region(s) or set of Technical Sales Reps Called to work with R&D on the development / testing of new carbon products / applications May also provide technical guidance to engineers with less experience and to overseas colleagues when called upon Prepares and provides technical training for TSR when new topics, applications, etc are encountered Responsible for other general trainings and assuring consistency of technical message from TSRs to customers Qualifications A Bachelor's degree from a four-year college or university or equivalent is required (Chemical Engineering or related engineering/chemistry field) 10+ years of experience in the application of carbon adsorption technology to address customer requirements in liquid and gas purification, including carbon modeling, equipment design and development, and equipment functionality is required 5-7 years of experience in the use and troubleshooting of adsorption equipment at customer sites is required Business/marketing experience is preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI69fde2770bb4-9883
10/01/2026
Full time
Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Sr. Applications Engineer Location: Headquarters - Moon Township, PA (Remote Opportunities Available) Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM The Senior Applications Engineer provides the lead technical support for the sale of carbon, equipment, and service in domestic or international markets. This role interfaces with Equipment Engineering, Research and Development, Equipment and Assembly, Product Management, and Sales to provide the technical justification for the use of activated carbon technology in customer applications. Duties and Responsibilities (not limited to) In coordination with Technical Director, Market Development and Sales Director, develop strategies and market-specific approaches to expand existing base business and develop new business opportunities through CCC technology adoption Regularly review and evaluate actual results, report/troubleshoot variances, adjust strategy as appropriate Provide technical lead for the Business Unit on CCC global initiatives / cross-business segment groups Working closely with other CCC global regions on projects covering multiple geographic territories Acts as technical support and back-up contact related to specific projects for Sales team Serves as liaison between Sales team and internal support teams including Product and Project Management Review bid specifications for clarity, accuracy and acceptance Provide recommendations to improve technical quality of bid specifications and prevent undue risk to Calgon Carbon Serve as main Calgon Carbon contact to customer when Technical Sales Rep in unable to respond to customer Participate in Industry forums related to emerging markets and existing applications Attend technical conferences and trade shows to gain technical knowledge and represent Calgon Carbon as a leader in the activated carbon market Prepare and present papers/posters at conferences, trade shows and virtual opportunities, e.g. webinars Develop and present technical presentation / training to engineering consultants, clients, regulators, legislators and others to influence selection of treatment solutions Attendance at conference would be as a lead technical personnel Uses gained technical expertise, know-how and supplied computer models to select appropriate carbon and equipment for liquid and vapor phase applications, and predict performance based upon customers conditions Set-up and monitor pilot trials in the field and provide design information for future full-scale systems Interpret data from the lab and the field trials for pilot and full scale systems to provide technical design and operational recommendations Trouble shoot customer problems such as short filter run-times or unexpected breakthrough Provide application engineering support for a geographic region(s) or set of Technical Sales Reps Called to work with R&D on the development / testing of new carbon products / applications May also provide technical guidance to engineers with less experience and to overseas colleagues when called upon Prepares and provides technical training for TSR when new topics, applications, etc are encountered Responsible for other general trainings and assuring consistency of technical message from TSRs to customers Qualifications A Bachelor's degree from a four-year college or university or equivalent is required (Chemical Engineering or related engineering/chemistry field) 10+ years of experience in the application of carbon adsorption technology to address customer requirements in liquid and gas purification, including carbon modeling, equipment design and development, and equipment functionality is required 5-7 years of experience in the use and troubleshooting of adsorption equipment at customer sites is required Business/marketing experience is preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI69fde2770bb4-9883
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems (DS) is seeking a Software Quality Assurance Manager 2 to join our Advanced Weapons Business Unit at the Northridge, CA location. Our Advanced Weapons team designs, develops, and manufactures missile systems that support U.S. national and allied security objectives. This position is required to be full-time, on-site in the Northridge, CA location. No remote/telework arrangement is available for this position. Applicants must have the ability to obtain and maintain a US Government DoW Secret clearance. The Software Quality Assurance Manager leads the planning, execution, and continual improvement of all software quality activities for defense grade systems. The role ensures that software products meet stringent DoD specifications, safety, reliability, and security standards throughout the development lifecycle. The manager mentors a multidisciplinary SQA team, collaborates with engineering, test, and program management, and serves as the primary liaison with certification bodies and government auditors. KEY RESPONSIBILITIES: Quality Strategy & Planning - Define and maintain the SQA strategy aligned with DoD standards (e.g., MIL STD 498, MIL STD 2167A, DODAF, DI COT, DoD Cybersecurity Maturity Model Certification - CMMC). Develop and enforce a comprehensive Quality Assurance Plan (QAP) for each program, including verification & validation (V&V) schedules, metrics, and risk mitigation actions. Process & Compliance - Oversee implementation of software development processes (Agile, Scrum, or Waterfall) that satisfy Earned Value Management (EVM), Capability Maturity Model Integrated (CMMI) Level 3, and Software Configuration Management (SCM) requirements. Conduct internal audits, prepare for external CDRL reviews, and ensure compliance with ISO 9001, IEC 61508, CMMI, and applicable defense acquisition regulations. Test Management - Direct functional, integration, system, and acceptance testing on simulators, hardware in the loop (HITL) rigs, and field environments. Manage automated test frameworks, continuous integration/continuous deployment (CI/CD) pipelines, and static/dynamic analysis tools (e.g., DO 178C, MISRA C, Coverity, SonarQube). Defect Management - Establish defect tracking policies, prioritize root cause analysis, and coordinate corrective actions across development teams. Monitor defect density, mean time to detect/resolve, and trend data to drive process improvements. Team Leadership - Recruit, train, and mentor SQA engineers, test pilots, and subject matter experts. Conduct performance reviews, define career development paths, and foster a culture of quality and security awareness. Stakeholder Coordination - Interface with program managers, system engineers, customers, and government auditors to communicate quality status, risks, and mitigation plans. Prepare and present quality reports, dashboards, and risk assessments to senior leadership and contract officers. Continuous Improvement - Lead lessons learned sessions, implement Kaizen/Lean initiatives, and update process documentation to reflect evolving defense standards and emerging cyber threats BASIC QUALIFICATIONS: Bachelor's degree in Computer Science, Electrical Engineering, Systems Engineering, or a related field with 8+ years of software development experience in the defense sector OR Master's degree with 6+ years of the same experience. 12 years of experience required in lieu of a formal degree 3+ years of experience in a supervisory or lead SQA role Proven expertise with defense standards such as MIL STD 498, DO 178C, CMMC, ISO 9001, IEC 61508, and related acquisition regulations. Hands on experience with test automation and CI/CD tools (e.g., Jenkins, GitLab CI), defect tracking systems (JIRA, DOORS), static analysis tools (Coverity, Polyspace), and simulation environments. Demonstrated success leading internal and external audits, CDRL reviews, and compliance assessments. Strong people management skills, with the ability to motivate cross functional teams under tight schedules. Ability to obtain and maintain a US Government DoD Secret clearance PREFERRED QUALIFICATIONS: Certified Quality Engineer (ASQ CQE) or Certified Software Quality Engineer (ASQ CSQE). Experience with safety critical systems (e.g. missile guidance, command and control). Knowledge of cybersecurity frameworks (NIST , RMF, DoD Cybersecurity Strategy). Exposure to Agile Scaled frameworks (SAFe) applied to defense contracts. Exposure to working with DCMA, NAVAIR, and TPO. Primary Level Salary Range: $146,600.00 - $219,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
09/30/2026
Full time
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems (DS) is seeking a Software Quality Assurance Manager 2 to join our Advanced Weapons Business Unit at the Northridge, CA location. Our Advanced Weapons team designs, develops, and manufactures missile systems that support U.S. national and allied security objectives. This position is required to be full-time, on-site in the Northridge, CA location. No remote/telework arrangement is available for this position. Applicants must have the ability to obtain and maintain a US Government DoW Secret clearance. The Software Quality Assurance Manager leads the planning, execution, and continual improvement of all software quality activities for defense grade systems. The role ensures that software products meet stringent DoD specifications, safety, reliability, and security standards throughout the development lifecycle. The manager mentors a multidisciplinary SQA team, collaborates with engineering, test, and program management, and serves as the primary liaison with certification bodies and government auditors. KEY RESPONSIBILITIES: Quality Strategy & Planning - Define and maintain the SQA strategy aligned with DoD standards (e.g., MIL STD 498, MIL STD 2167A, DODAF, DI COT, DoD Cybersecurity Maturity Model Certification - CMMC). Develop and enforce a comprehensive Quality Assurance Plan (QAP) for each program, including verification & validation (V&V) schedules, metrics, and risk mitigation actions. Process & Compliance - Oversee implementation of software development processes (Agile, Scrum, or Waterfall) that satisfy Earned Value Management (EVM), Capability Maturity Model Integrated (CMMI) Level 3, and Software Configuration Management (SCM) requirements. Conduct internal audits, prepare for external CDRL reviews, and ensure compliance with ISO 9001, IEC 61508, CMMI, and applicable defense acquisition regulations. Test Management - Direct functional, integration, system, and acceptance testing on simulators, hardware in the loop (HITL) rigs, and field environments. Manage automated test frameworks, continuous integration/continuous deployment (CI/CD) pipelines, and static/dynamic analysis tools (e.g., DO 178C, MISRA C, Coverity, SonarQube). Defect Management - Establish defect tracking policies, prioritize root cause analysis, and coordinate corrective actions across development teams. Monitor defect density, mean time to detect/resolve, and trend data to drive process improvements. Team Leadership - Recruit, train, and mentor SQA engineers, test pilots, and subject matter experts. Conduct performance reviews, define career development paths, and foster a culture of quality and security awareness. Stakeholder Coordination - Interface with program managers, system engineers, customers, and government auditors to communicate quality status, risks, and mitigation plans. Prepare and present quality reports, dashboards, and risk assessments to senior leadership and contract officers. Continuous Improvement - Lead lessons learned sessions, implement Kaizen/Lean initiatives, and update process documentation to reflect evolving defense standards and emerging cyber threats BASIC QUALIFICATIONS: Bachelor's degree in Computer Science, Electrical Engineering, Systems Engineering, or a related field with 8+ years of software development experience in the defense sector OR Master's degree with 6+ years of the same experience. 12 years of experience required in lieu of a formal degree 3+ years of experience in a supervisory or lead SQA role Proven expertise with defense standards such as MIL STD 498, DO 178C, CMMC, ISO 9001, IEC 61508, and related acquisition regulations. Hands on experience with test automation and CI/CD tools (e.g., Jenkins, GitLab CI), defect tracking systems (JIRA, DOORS), static analysis tools (Coverity, Polyspace), and simulation environments. Demonstrated success leading internal and external audits, CDRL reviews, and compliance assessments. Strong people management skills, with the ability to motivate cross functional teams under tight schedules. Ability to obtain and maintain a US Government DoD Secret clearance PREFERRED QUALIFICATIONS: Certified Quality Engineer (ASQ CQE) or Certified Software Quality Engineer (ASQ CSQE). Experience with safety critical systems (e.g. missile guidance, command and control). Knowledge of cybersecurity frameworks (NIST , RMF, DoD Cybersecurity Strategy). Exposure to Agile Scaled frameworks (SAFe) applied to defense contracts. Exposure to working with DCMA, NAVAIR, and TPO. Primary Level Salary Range: $146,600.00 - $219,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Date Posted: 2026-08-17 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Software organization develops software applications, including integration and test on missiles, launchers, radars, naval systems, fire control and other complex systems. Our precision software and firmware integrate operating systems, device drivers, networking, and control software to bring together sensor, guidance, and flight control processing features to complete the mission. The Software org is made up of several Centers located across the country, responsible for all aspects of the software development lifecycle. Our 4000+ software engineers design, develop, and build innovative solutions for our customers. Join our fast-paced agile teams on the leading edge of technology. As part of the Software Engineering Directorate's (SWE) Effectors Center (EC) team, you will be an integral part of helping Raytheon further our vision to be the global leader in core and next-generation weapon and security solutions. By any measure, Raytheon is an exciting and rewarding place to work. We pride ourselves on developing mission-driven, world-class talent. The result is a workforce that takes pride in the company and consistently delivers superior solutions. Our Senior Principal Embedded Real-Time Software Developer/Integrator is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality Teaching, coaching, and mentoring less experienced staff Contributing to proposals as well as preliminary and critical design reviews Ability to obtain program access What You Will Learn Working across a product line in collaboration with other teams Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.). Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with rate monotonic theory, practice, and limitations Familiarity with layered architectural principles, and their limitations Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications Experience leading engineering teams in delivering systems (of various size) involving the integration of hardware and software. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. . click apply for full job details
09/30/2026
Full time
Date Posted: 2026-08-17 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Software organization develops software applications, including integration and test on missiles, launchers, radars, naval systems, fire control and other complex systems. Our precision software and firmware integrate operating systems, device drivers, networking, and control software to bring together sensor, guidance, and flight control processing features to complete the mission. The Software org is made up of several Centers located across the country, responsible for all aspects of the software development lifecycle. Our 4000+ software engineers design, develop, and build innovative solutions for our customers. Join our fast-paced agile teams on the leading edge of technology. As part of the Software Engineering Directorate's (SWE) Effectors Center (EC) team, you will be an integral part of helping Raytheon further our vision to be the global leader in core and next-generation weapon and security solutions. By any measure, Raytheon is an exciting and rewarding place to work. We pride ourselves on developing mission-driven, world-class talent. The result is a workforce that takes pride in the company and consistently delivers superior solutions. Our Senior Principal Embedded Real-Time Software Developer/Integrator is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality Teaching, coaching, and mentoring less experienced staff Contributing to proposals as well as preliminary and critical design reviews Ability to obtain program access What You Will Learn Working across a product line in collaboration with other teams Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.). Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with rate monotonic theory, practice, and limitations Familiarity with layered architectural principles, and their limitations Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications Experience leading engineering teams in delivering systems (of various size) involving the integration of hardware and software. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Mainframe, you will be responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position. What you'll do: Administer and maintain the IBM z/OS operating system and supporting software products across development, test, disaster recovery, and production environments. Plan, install, configure, and support z/OS upgrades, RSU maintenance, SMP/E software maintenance, and product deployments. Ensure system availability, resilience, performance, and capacity management of the mainframe platform. Perform scheduling, monitoring, and operational tooling to improve efficiency and reduce manual effort. Support core z/OS subsystems including JES2, USS, TSO/E, RACF, HCD/HCM, SMP/E, SDSF, and system utilities. Implement security controls, vulnerability remediation, audit findings, and compliance requirements. Perform incident troubleshooting, root cause analysis, and problem management for infrastructure-related issues. Maintain disaster recovery readiness and support recovery testing and business continuity initiatives. Develop and maintain automation using Assembler, REXX, Python, JCL, Ansible and other platform tooling. Partner with application, database, storage, network, security, and vendor teams to deliver infrastructure solutions. Create and maintain technical documentation, standards, procedures, and engineering runbooks. Evaluate emerging technologies and modernization opportunities to improve platform capabilities and reduce operational risk. Independently design scalable IT system infrastructure, providing oversight and priority for system change - reserve execution for complex implementations, and automate service delivery and maintenance tasks; provide direction and priority for monitoring and tooling activities. Independently resolve highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Lead analysis of end-to-end system failures to identify opportunities across multiple systems. Make recommendations to business leaders on best solutions. Independently experiment with new patterns and technologies. Help establish and improve engineering best practices, concepts, and patterns with peers and the business. Understand the customer and proactively identify innovative solutions and ideas for the product/business. Mentor engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 6 years of infrastructure experience demonstrating depth of technical understanding to include an understanding of mainframe infrastructure and z/OS. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Assembler Programming skills, including development, maintenance, and debugging of system-level components. Extensive experience with SMP/E software installation, maintenance, service management, and product lifecycle support. Knowledge of RACF security administration, auditing, compliance controls, and access management. Proven experience in Dump Analysis and Debugging, including IPCS and system diagnostic tools. Advanced skills in Problem Determination, root cause analysis, performance tuning, and resolution of complex z/OS infrastructure issues. Proficiency with IDCAMS, catalog management, VSAM administration, and storage-related utilities. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Mainframe, you will be responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position. What you'll do: Administer and maintain the IBM z/OS operating system and supporting software products across development, test, disaster recovery, and production environments. Plan, install, configure, and support z/OS upgrades, RSU maintenance, SMP/E software maintenance, and product deployments. Ensure system availability, resilience, performance, and capacity management of the mainframe platform. Perform scheduling, monitoring, and operational tooling to improve efficiency and reduce manual effort. Support core z/OS subsystems including JES2, USS, TSO/E, RACF, HCD/HCM, SMP/E, SDSF, and system utilities. Implement security controls, vulnerability remediation, audit findings, and compliance requirements. Perform incident troubleshooting, root cause analysis, and problem management for infrastructure-related issues. Maintain disaster recovery readiness and support recovery testing and business continuity initiatives. Develop and maintain automation using Assembler, REXX, Python, JCL, Ansible and other platform tooling. Partner with application, database, storage, network, security, and vendor teams to deliver infrastructure solutions. Create and maintain technical documentation, standards, procedures, and engineering runbooks. Evaluate emerging technologies and modernization opportunities to improve platform capabilities and reduce operational risk. Independently design scalable IT system infrastructure, providing oversight and priority for system change - reserve execution for complex implementations, and automate service delivery and maintenance tasks; provide direction and priority for monitoring and tooling activities. Independently resolve highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Lead analysis of end-to-end system failures to identify opportunities across multiple systems. Make recommendations to business leaders on best solutions. Independently experiment with new patterns and technologies. Help establish and improve engineering best practices, concepts, and patterns with peers and the business. Understand the customer and proactively identify innovative solutions and ideas for the product/business. Mentor engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 6 years of infrastructure experience demonstrating depth of technical understanding to include an understanding of mainframe infrastructure and z/OS. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Assembler Programming skills, including development, maintenance, and debugging of system-level components. Extensive experience with SMP/E software installation, maintenance, service management, and product lifecycle support. Knowledge of RACF security administration, auditing, compliance controls, and access management. Proven experience in Dump Analysis and Debugging, including IPCS and system diagnostic tools. Advanced skills in Problem Determination, root cause analysis, performance tuning, and resolution of complex z/OS infrastructure issues. Proficiency with IDCAMS, catalog management, VSAM administration, and storage-related utilities. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description In Person Only interview. This job is Hybrid Mechanicsville, VA 23116 Our direct client has an opening for an Senior Network Security Engineer (807471). This position is up to 12 months, with the option of extension, 9120 Lockwood Boulevard Mechanicsville, VA 23116. Please send rates and a resume. Corp to Corp or w2 allowed. Requirements: Enterprise Networking - Required 8 Years. Enterprise Security - Required 5 Years. Azure Networking - Required 3 Years. WAF/NGFW - Required 3 Years. Supporting environments with 300+ Network Devices - Desired 3 Years. Candidate must have experience in the following areas: Incident response, Security investigations, Log analysis, Threat intelligence, Security monitor - Required. Candidate must have experience with the SIEM products (e.g. Splunk, Microsoft Sentinel) - Required. Candidate must have experience in vulnerability management and remediation tracking as well as vulnerability scanning tools (e.g. Nessus, Tenable, Def - Required. Candidate must have experience in the following areas: Active Directory, MFA, Conditional Access, Certificates - Required. Candidate must have experience with; SEC530, CIS Benchmarks, NIST CSF, NIST 800-53, Zero Trust principles - Required. Candidate must have experience with the following: Cisco ISE, NAC, 802.1X, RADIUS, TACACS - Required. Candidate must have experience with the following products: Palo Alto, F5 Distributed Cloud, Azure WAF, Cisco VPN, Global Protect, F5 BIG-IP - Required. Candidate must have experience working in highly regulated environments and leading technical troubleshooting during outages - Required. Candidate must have ability to communicate technical issues to technical and executive audiences and an ability to mentor junior engineers - Required. Candidate should have achieved or ability to achieve the following certifications: Azure Security Engineer (AZ-500), Azure Network Engineer (AZ-700) - Required.
09/30/2026
Full time
Job Description Job Description In Person Only interview. This job is Hybrid Mechanicsville, VA 23116 Our direct client has an opening for an Senior Network Security Engineer (807471). This position is up to 12 months, with the option of extension, 9120 Lockwood Boulevard Mechanicsville, VA 23116. Please send rates and a resume. Corp to Corp or w2 allowed. Requirements: Enterprise Networking - Required 8 Years. Enterprise Security - Required 5 Years. Azure Networking - Required 3 Years. WAF/NGFW - Required 3 Years. Supporting environments with 300+ Network Devices - Desired 3 Years. Candidate must have experience in the following areas: Incident response, Security investigations, Log analysis, Threat intelligence, Security monitor - Required. Candidate must have experience with the SIEM products (e.g. Splunk, Microsoft Sentinel) - Required. Candidate must have experience in vulnerability management and remediation tracking as well as vulnerability scanning tools (e.g. Nessus, Tenable, Def - Required. Candidate must have experience in the following areas: Active Directory, MFA, Conditional Access, Certificates - Required. Candidate must have experience with; SEC530, CIS Benchmarks, NIST CSF, NIST 800-53, Zero Trust principles - Required. Candidate must have experience with the following: Cisco ISE, NAC, 802.1X, RADIUS, TACACS - Required. Candidate must have experience with the following products: Palo Alto, F5 Distributed Cloud, Azure WAF, Cisco VPN, Global Protect, F5 BIG-IP - Required. Candidate must have experience working in highly regulated environments and leading technical troubleshooting during outages - Required. Candidate must have ability to communicate technical issues to technical and executive audiences and an ability to mentor junior engineers - Required. Candidate should have achieved or ability to achieve the following certifications: Azure Security Engineer (AZ-500), Azure Network Engineer (AZ-700) - Required.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed
09/30/2026
Full time
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed
Job Description Job Description: Job Description Crossflow Technologies has an exciting opportunity for a Configuration Manager located in Kettering, OH (WPAFB/Dayton, OH area) to support our EPASS GB contract. As part of the AFLCMC/GB Business and Enterprise Systems Directorate (BES), the Acquisition Business Systems Branch (GBBX). All GBBX programs/applications are merging towards a Common Portal Environment (CPE), in which all programs/applications will be accessed through a central dashboard. Furthermore, GBBX is migrating. all development activities towards an agile, Dev, Sec, Ops methodology, requiring the user community and functional sponsor representatives to be "hands-on" during the development process. The Configuration Manager will provide support ranging across the Configuration Management (CM), Quality Assurance (QA), Program Planning (PP), Risk Management (RM), and System Engineering (SE) activities which will vary depending upon the current activities of the program/system, scope of the current development/sustainment cycle, and other corporate and program initiatives. The contractor shall provide resources with progressive experience in technical writing, critical thinking and analysis, managing configuration of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits to enable government ownership of the program technical baseline. The contractor shall provide skills and experience necessary to perform the following tasks: • Provide and maintain CM of all relevant system artifacts, e.g., documentation, source code, build files, scripts, etc., to allow the government the capability to build and release a working copy of the system to the appropriate production environment;• Archive acquisition documentation; • Review and evaluate the Development/Sustainment Contractor's CM program and data deliveries for accuracy, completeness, and compliance; • Maintain CM files including configuration identification, change control, and status accounting records; • Implement CM plans; • Participate in cross-functional change control boards meetings such as, but not limited to, Configuration Control Board (CCB), Change Control Board (CCB), Functional Review Board (FRB), Requirements Review Board (RRB), etc., to record and manage proposed and approved changes; • Review the change control boards' membership list for currency and completeness; • Support Engineering Assessments; • Prepare for, conduct, and/or support major audits such as Physical Configuration Audits (PCAs) and Functional Configuration Audits (FCAs); • Record and maintain assessment and audit findings, minutes, and action items; • Report the Development/Sustainment Contractor's required software delivery status; • Support pre- and post-contract award data reviews via meeting attendance and capturing meeting minutes; • Review and evaluate the Development/Sustainment Contractor's conformance to CDRL requirements; • Manage Government and Development/Sustainment Contractor correspondence • Support the establishment of work flows; • Ensure configuration items are properly identified and documentation is accomplished; • Track configuration item deliverables and responses; • Support development/sustainment of paper and automated archival systems of all covered documentation; • Work closely with program management, systems engineers, quality managers, draftsmen and design/manufacturing engineers in an integrated product team environment; • Develop and administer configuration management plans; • Maintain design traceability and integrity; • Convene and manage change control boards; • Assist the Government with configuration control for ERP and IT systems. This shall include configuration planning, maintenance of configuration documentation and data, and maintaining inventory/configuration status accounting; • Manage configurations of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits with the required skills and experience necessary to work closely with program management, systems engineers, quality managers, and design engineers in an integrated product team environment; • Support requirements and change control boards via meeting attendance and capturing meeting minutes; • Track and manage proposed and approved changes, e.g., Engineering Change Proposals (ECPs), Change Requests (CRs), and Discrepancy Reports (DRs) / Problem Reports (PRs), throughout system development & sustainment lifecycle; • Ensure integrity of the baseline including major releases, minor releases, patches, and software maintenance; • Provide QA checks on system baselines, i.e., Functional, Allocated, Product; • Support Licensing tasks and packaging and delivering of software to users; • Maintain the CM library and software repository; • Manage and control system baselines; • Recommend and document comprehensive configuration management plans for software, hardware, firmware, and peripherals for IT systems; • Evaluate data and preparing plans and briefings in support of software-driven systems; • Evaluate and monitor effectiveness of configuration management plans to identify potential and existing problems and make recommendations for resolution; • Audit and review IT system configurations for compliance to required specifications; • Control the configuration of IT systems; and/or, • Develop and manage access and change control guidelines and procedures to avoid unauthorized access and changes to system configurations. Required Qualifications: The Configuration Manager has the knowledge, experience and recognized ability to be considered highly skilled in their technical/professional field. Possesses the ability to perform tasks independently and oversee the efforts of junior and journeyman contractor personnel within the technical/professional discipline. Demonstrates advanced knowledge of their technical/professional discipline as well as possess a comprehensive understanding and ability to apply associated standards, procedures and practices in their area of expertise (Program Office, Enterprise and Staff Level Support interface). • IT Configuration Management experience within the Department of Defense environment; • Formal training and knowledge of configuration management directives, standards, principles (Plan, Identify, Control, AuditNerify, Status Accounting), and techniques; • Experience performing HW and SW configuration audits; • Experience performing the technical administrative activities necessary to manage CM tools, e.g., Git, Gitlab, Jira, Confluence, Bitbucket, AWSConfig, Azure DevOps Server, Insight, Star Team, for inventory control, version control, data duplication, media labeling; • Experience producing release notes and CM reports; • In-depth understanding of the configuration change control process, the role of the Configuration/Change Control Board, and change control documentation; • Experience performing baseline administrative activities for multiple environments; • Performing written and oral communications; • Experience developing briefings for management • Understanding of all phases of the software development life cycle; • Ability to enter and manage system configuration items in a database; • Ability to provide critical analysis in the realm of problem identification and analysis, interpretation and understanding of links between ideas, research, identification of inconsistencies and errors, relevance confirmation, explanation and presentation, creative and open mindedness, evaluation and problem-solving; • Extensive technical writing experience to provide accurate, concise, and clear document designs, collaboration, presentation, and research skills needed to design productive workplace documents and presentations for a variety of purposes and audiences; and/or, • Assist in developing and administering configuration management plans, maintaining design traceability and integrity, convening and managing change control boards, and preparing for and attending major events such as, but not limited to, TIMs, PDRs, CDRs, PCAs, FCAs, and CCBs. Candidate must be a US Citizen - REQUIRED Candidate must possess and be able to maintain a T1/NACI - REQUIRED Master's or Doctorate Degree in a related field and ten years of experience in the respective technical/professional discipline being performed, five years of which must be in the DoD OR, Bachelor's Degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, five of which must be in the DoD OR, 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight of which must be in the DoD. Preferred Qualifications: Possessing any of the following certifications would be beneficial, but not required: • Certification in Software Configuration Management - Desired. • Certification in Agile Development - Desired, or • Scrum Master Certification - Desired Schedule: (M-F; 8-5) Work Location: Kettering, OH (Dayton/WPAFB)- Onsite Travel: 0-10% Relocation Assistance Available: No Position Contingent Upon Award of Contract: No Equal Opportunity/Affirmative Action Employer: Crossflow ensures that employment decisions and personnel actions are administered fairly, equitably, and in compliance with the federal, state, and local laws and regulations governing EEO and personnel management. All qualified individuals will receive consideration for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Crossflow? Crossflow Technologies is proud to offer such wonderful benefits and perks to our employees; however, we feel the biggest perk is our company culture . click apply for full job details
09/30/2026
Full time
Job Description Job Description: Job Description Crossflow Technologies has an exciting opportunity for a Configuration Manager located in Kettering, OH (WPAFB/Dayton, OH area) to support our EPASS GB contract. As part of the AFLCMC/GB Business and Enterprise Systems Directorate (BES), the Acquisition Business Systems Branch (GBBX). All GBBX programs/applications are merging towards a Common Portal Environment (CPE), in which all programs/applications will be accessed through a central dashboard. Furthermore, GBBX is migrating. all development activities towards an agile, Dev, Sec, Ops methodology, requiring the user community and functional sponsor representatives to be "hands-on" during the development process. The Configuration Manager will provide support ranging across the Configuration Management (CM), Quality Assurance (QA), Program Planning (PP), Risk Management (RM), and System Engineering (SE) activities which will vary depending upon the current activities of the program/system, scope of the current development/sustainment cycle, and other corporate and program initiatives. The contractor shall provide resources with progressive experience in technical writing, critical thinking and analysis, managing configuration of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits to enable government ownership of the program technical baseline. The contractor shall provide skills and experience necessary to perform the following tasks: • Provide and maintain CM of all relevant system artifacts, e.g., documentation, source code, build files, scripts, etc., to allow the government the capability to build and release a working copy of the system to the appropriate production environment;• Archive acquisition documentation; • Review and evaluate the Development/Sustainment Contractor's CM program and data deliveries for accuracy, completeness, and compliance; • Maintain CM files including configuration identification, change control, and status accounting records; • Implement CM plans; • Participate in cross-functional change control boards meetings such as, but not limited to, Configuration Control Board (CCB), Change Control Board (CCB), Functional Review Board (FRB), Requirements Review Board (RRB), etc., to record and manage proposed and approved changes; • Review the change control boards' membership list for currency and completeness; • Support Engineering Assessments; • Prepare for, conduct, and/or support major audits such as Physical Configuration Audits (PCAs) and Functional Configuration Audits (FCAs); • Record and maintain assessment and audit findings, minutes, and action items; • Report the Development/Sustainment Contractor's required software delivery status; • Support pre- and post-contract award data reviews via meeting attendance and capturing meeting minutes; • Review and evaluate the Development/Sustainment Contractor's conformance to CDRL requirements; • Manage Government and Development/Sustainment Contractor correspondence • Support the establishment of work flows; • Ensure configuration items are properly identified and documentation is accomplished; • Track configuration item deliverables and responses; • Support development/sustainment of paper and automated archival systems of all covered documentation; • Work closely with program management, systems engineers, quality managers, draftsmen and design/manufacturing engineers in an integrated product team environment; • Develop and administer configuration management plans; • Maintain design traceability and integrity; • Convene and manage change control boards; • Assist the Government with configuration control for ERP and IT systems. This shall include configuration planning, maintenance of configuration documentation and data, and maintaining inventory/configuration status accounting; • Manage configurations of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits with the required skills and experience necessary to work closely with program management, systems engineers, quality managers, and design engineers in an integrated product team environment; • Support requirements and change control boards via meeting attendance and capturing meeting minutes; • Track and manage proposed and approved changes, e.g., Engineering Change Proposals (ECPs), Change Requests (CRs), and Discrepancy Reports (DRs) / Problem Reports (PRs), throughout system development & sustainment lifecycle; • Ensure integrity of the baseline including major releases, minor releases, patches, and software maintenance; • Provide QA checks on system baselines, i.e., Functional, Allocated, Product; • Support Licensing tasks and packaging and delivering of software to users; • Maintain the CM library and software repository; • Manage and control system baselines; • Recommend and document comprehensive configuration management plans for software, hardware, firmware, and peripherals for IT systems; • Evaluate data and preparing plans and briefings in support of software-driven systems; • Evaluate and monitor effectiveness of configuration management plans to identify potential and existing problems and make recommendations for resolution; • Audit and review IT system configurations for compliance to required specifications; • Control the configuration of IT systems; and/or, • Develop and manage access and change control guidelines and procedures to avoid unauthorized access and changes to system configurations. Required Qualifications: The Configuration Manager has the knowledge, experience and recognized ability to be considered highly skilled in their technical/professional field. Possesses the ability to perform tasks independently and oversee the efforts of junior and journeyman contractor personnel within the technical/professional discipline. Demonstrates advanced knowledge of their technical/professional discipline as well as possess a comprehensive understanding and ability to apply associated standards, procedures and practices in their area of expertise (Program Office, Enterprise and Staff Level Support interface). • IT Configuration Management experience within the Department of Defense environment; • Formal training and knowledge of configuration management directives, standards, principles (Plan, Identify, Control, AuditNerify, Status Accounting), and techniques; • Experience performing HW and SW configuration audits; • Experience performing the technical administrative activities necessary to manage CM tools, e.g., Git, Gitlab, Jira, Confluence, Bitbucket, AWSConfig, Azure DevOps Server, Insight, Star Team, for inventory control, version control, data duplication, media labeling; • Experience producing release notes and CM reports; • In-depth understanding of the configuration change control process, the role of the Configuration/Change Control Board, and change control documentation; • Experience performing baseline administrative activities for multiple environments; • Performing written and oral communications; • Experience developing briefings for management • Understanding of all phases of the software development life cycle; • Ability to enter and manage system configuration items in a database; • Ability to provide critical analysis in the realm of problem identification and analysis, interpretation and understanding of links between ideas, research, identification of inconsistencies and errors, relevance confirmation, explanation and presentation, creative and open mindedness, evaluation and problem-solving; • Extensive technical writing experience to provide accurate, concise, and clear document designs, collaboration, presentation, and research skills needed to design productive workplace documents and presentations for a variety of purposes and audiences; and/or, • Assist in developing and administering configuration management plans, maintaining design traceability and integrity, convening and managing change control boards, and preparing for and attending major events such as, but not limited to, TIMs, PDRs, CDRs, PCAs, FCAs, and CCBs. Candidate must be a US Citizen - REQUIRED Candidate must possess and be able to maintain a T1/NACI - REQUIRED Master's or Doctorate Degree in a related field and ten years of experience in the respective technical/professional discipline being performed, five years of which must be in the DoD OR, Bachelor's Degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, five of which must be in the DoD OR, 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight of which must be in the DoD. Preferred Qualifications: Possessing any of the following certifications would be beneficial, but not required: • Certification in Software Configuration Management - Desired. • Certification in Agile Development - Desired, or • Scrum Master Certification - Desired Schedule: (M-F; 8-5) Work Location: Kettering, OH (Dayton/WPAFB)- Onsite Travel: 0-10% Relocation Assistance Available: No Position Contingent Upon Award of Contract: No Equal Opportunity/Affirmative Action Employer: Crossflow ensures that employment decisions and personnel actions are administered fairly, equitably, and in compliance with the federal, state, and local laws and regulations governing EEO and personnel management. All qualified individuals will receive consideration for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Crossflow? Crossflow Technologies is proud to offer such wonderful benefits and perks to our employees; however, we feel the biggest perk is our company culture . click apply for full job details
Job Description Job Description Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Spring Health is looking for an AEO & GEO Lead to own how our brand and content perform across AI-powered search and discovery. This role will span both our B2B and direct-to-consumer businesses, with responsibility for improving how Spring Health is found, understood and cited by the platforms people increasingly use to research, compare and make decisions. This is a technical, hands-on role for someone who knows how to turn AEO and GEO into an operating system. You'll build and run the experimentation engine, test what improves crawlability, retrieval, visibility and citation, ship changes quickly and use the results to decide what to scale. You'll work across web, data and technical teams to make sure Spring Health's digital presence is structured to perform as AI discovery continues to evolve, and you'll connect that performance to traffic, demand and pipeline. You'll own the process end to end. Sometimes that means creating content yourself. Other times it means using AI, briefing a freelancer, working with an internal expert or partnering with web and engineering. The goal is figuring out what gets Spring Health discovered and cited, then building a repeatable system around it. Reporting to the Senior Director, B2B Content and Communications, this is a full time, fully remote position on our team. Occasional travel may be required for team or company events/meetings. What you'll be doing: Build and own Spring Health's company-wide AEO and GEO strategy, spanning both B2B employer and D2C member audiences. Test content, page structures, formats, sources, authorship signals and technical changes to understand what actually drives AI visibility and citation. Monitor how major AI and search platforms crawl, index, retrieve and cite Spring Health information. Partner with Web and Engineering to address technical barriers and improve structured data, schema, semantic HTML, internal linking, site architecture and crawlability. Own onsite/offsite content as discovery and experimentation surfaces. Extend visibility strategies across relevant third-party platforms and communities that influence AI-powered discovery and brand authority. Maximize the long-term discovery value of high-priority content and thought leadership. Ensure AEO and GEO standards are consistently applied across Spring Health's broader digital content ecosystem. Build and own the AEO scorecard. Connect AI discovery performance to traffic, demand and pipeline impact. Use AI and automation extensively to accelerate research, content development, testing, monitoring and analysis. Serve as the company-wide expert on AEO and AI discovery as the space continues to change. You'll work across communications, marketing, web and other teams to turn Spring Health's expertise into content that AI engines can find, understand and cite. You'll have AI tools and flexible creative resources to help you move quickly, while you stay focused on the strategy, experimentation and technical work that drives AI visibility. What success looks like in this role: Improve Spring Health's visibility and citation across priority AI-powered search and answer platforms for B2B and consumer. Increase qualified website traffic and engagement from AI-powered search and discovery channels. Launch and evaluate a consistent pipeline of AEO and GEO experiments, using results to determine what approaches should be scaled. Improve the technical readiness of priority web content for crawling, retrieval and citation, including structured data, site architecture and content structure. Demonstrate measurable contribution from AI search and discovery efforts to business outcomes such as leads, opportunities and pipeline. What you'll bring: 5+ years of experience in technical SEO or search visibility, with full-time focus on AEO and GEO in recent years. Hands-on experience improving visibility across AI-powered search and answer engines such as ChatGPT, Gemini, Claude, Perplexity or Google AI experiences. A strong understanding of how search engines and LLM-based systems crawl, index, retrieve and cite web content. Technical fluency with structured data, schema/JSON-LD, semantic HTML, site architecture, rendering, canonicalization, internal linking and indexing. A strong experimentation mindset. You form a hypothesis, get something live, inspect what happened and make the next decision from the evidence. Experience with Google Search Console, Semrush, Ahrefs and AI visibility platforms The ability to create and modify content when needed without relying on a traditional editorial production process. Strong AI fluency and experience using automation to accelerate research, creation, testing and analysis. The ability to brief and manage freelancers and internal subject matter experts to get work shipped quickly. Strong analytical judgment. The measurement in this space is still developing, and you need to be comfortable deciding what is signal and what is noise. The ability to work effectively with Web, Engineering, Data, Marketing and Communications teams. A track record of building new capabilities without waiting for someone else to hand you the playbook. Demonstrated ability to connect search and AI visibility performance to pipeline and revenue outcomes. Nice to have: Experience with server logs or crawler analysis Basic HTML/CSS, Python or SQL, APIs and automated workflows Experience with proprietary research, or healthcare and other regulated categories. In-house B2B or B2B SaaS experience is strongly preferred. The target base salary range for this position is $153,500 - $177,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: -policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry . click apply for full job details
09/29/2026
Full time
Job Description Job Description Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Spring Health is looking for an AEO & GEO Lead to own how our brand and content perform across AI-powered search and discovery. This role will span both our B2B and direct-to-consumer businesses, with responsibility for improving how Spring Health is found, understood and cited by the platforms people increasingly use to research, compare and make decisions. This is a technical, hands-on role for someone who knows how to turn AEO and GEO into an operating system. You'll build and run the experimentation engine, test what improves crawlability, retrieval, visibility and citation, ship changes quickly and use the results to decide what to scale. You'll work across web, data and technical teams to make sure Spring Health's digital presence is structured to perform as AI discovery continues to evolve, and you'll connect that performance to traffic, demand and pipeline. You'll own the process end to end. Sometimes that means creating content yourself. Other times it means using AI, briefing a freelancer, working with an internal expert or partnering with web and engineering. The goal is figuring out what gets Spring Health discovered and cited, then building a repeatable system around it. Reporting to the Senior Director, B2B Content and Communications, this is a full time, fully remote position on our team. Occasional travel may be required for team or company events/meetings. What you'll be doing: Build and own Spring Health's company-wide AEO and GEO strategy, spanning both B2B employer and D2C member audiences. Test content, page structures, formats, sources, authorship signals and technical changes to understand what actually drives AI visibility and citation. Monitor how major AI and search platforms crawl, index, retrieve and cite Spring Health information. Partner with Web and Engineering to address technical barriers and improve structured data, schema, semantic HTML, internal linking, site architecture and crawlability. Own onsite/offsite content as discovery and experimentation surfaces. Extend visibility strategies across relevant third-party platforms and communities that influence AI-powered discovery and brand authority. Maximize the long-term discovery value of high-priority content and thought leadership. Ensure AEO and GEO standards are consistently applied across Spring Health's broader digital content ecosystem. Build and own the AEO scorecard. Connect AI discovery performance to traffic, demand and pipeline impact. Use AI and automation extensively to accelerate research, content development, testing, monitoring and analysis. Serve as the company-wide expert on AEO and AI discovery as the space continues to change. You'll work across communications, marketing, web and other teams to turn Spring Health's expertise into content that AI engines can find, understand and cite. You'll have AI tools and flexible creative resources to help you move quickly, while you stay focused on the strategy, experimentation and technical work that drives AI visibility. What success looks like in this role: Improve Spring Health's visibility and citation across priority AI-powered search and answer platforms for B2B and consumer. Increase qualified website traffic and engagement from AI-powered search and discovery channels. Launch and evaluate a consistent pipeline of AEO and GEO experiments, using results to determine what approaches should be scaled. Improve the technical readiness of priority web content for crawling, retrieval and citation, including structured data, site architecture and content structure. Demonstrate measurable contribution from AI search and discovery efforts to business outcomes such as leads, opportunities and pipeline. What you'll bring: 5+ years of experience in technical SEO or search visibility, with full-time focus on AEO and GEO in recent years. Hands-on experience improving visibility across AI-powered search and answer engines such as ChatGPT, Gemini, Claude, Perplexity or Google AI experiences. A strong understanding of how search engines and LLM-based systems crawl, index, retrieve and cite web content. Technical fluency with structured data, schema/JSON-LD, semantic HTML, site architecture, rendering, canonicalization, internal linking and indexing. A strong experimentation mindset. You form a hypothesis, get something live, inspect what happened and make the next decision from the evidence. Experience with Google Search Console, Semrush, Ahrefs and AI visibility platforms The ability to create and modify content when needed without relying on a traditional editorial production process. Strong AI fluency and experience using automation to accelerate research, creation, testing and analysis. The ability to brief and manage freelancers and internal subject matter experts to get work shipped quickly. Strong analytical judgment. The measurement in this space is still developing, and you need to be comfortable deciding what is signal and what is noise. The ability to work effectively with Web, Engineering, Data, Marketing and Communications teams. A track record of building new capabilities without waiting for someone else to hand you the playbook. Demonstrated ability to connect search and AI visibility performance to pipeline and revenue outcomes. Nice to have: Experience with server logs or crawler analysis Basic HTML/CSS, Python or SQL, APIs and automated workflows Experience with proprietary research, or healthcare and other regulated categories. In-house B2B or B2B SaaS experience is strongly preferred. The target base salary range for this position is $153,500 - $177,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: -policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry . click apply for full job details
Job Description Job Description About the company Our client is a fast-growing Managed Service Provider based in New Jersey, delivering modern IT support to an expanding base of business clients. They've built their entire operation to be cloud-native and Microsoft-first, and they lean heavily on automation and AI to support clients at a level most traditional MSPs can't match. The business has grown significantly over the past year and shows no sign of slowing down. Because the environment is fully cloud-based, this is a genuinely modern support role: no legacy server rooms, no break-fix grind. It's a close-knit team with very low turnover and a culture that rewards people who think for themselves and want to keep growing. About the role As Pod Lead, you're the technical anchor and coach for your support pod. It's a true player-coach role: you'll spend your time both solving the hardest problems and making the engineers around you better. You'll be the first point of escalation when issues get complex, you'll drive accountability and quality across the pod, you'll support project work, and you'll keep clients genuinely happy with the service they receive. It's a role for someone who has the technical depth to lead from the front and the people skills to bring a team with them. The salary range for the position is $80,000 - $110,000. What you'll do Team leadership & coaching Give the pod daily direction, guidance, and support. Coach engineers on troubleshooting methodology and technical best practice. Run ticket reviews and quality checks. Help onboard and train new team members. Champion the company's values, standards, and ways of working. Technical leadership & escalation Act as the first point of escalation for Tier 1 and Tier 2 engineers in your pod. Help the team diagnose and resolve complex issues across Microsoft 365, Azure, networking, endpoint management, security, and line-of-business applications. Carry out advanced troubleshooting across Windows, macOS, Microsoft 365, Azure AD/Entra ID, Intune, VPNs, DNS, DHCP, firewalls, and network connectivity. Review escalated tickets and make sure root cause analysis is completed where it matters. Ensure critical incidents get timely attention and resolution. Escalate to senior leadership, vendors, or engineering when additional resources are needed. Service delivery Monitor ticket queues and how work is distributed across the pod. Keep service level agreements (SLAs) consistently met. Spot recurring issues and put preventative fixes in place. Maintain high levels of client satisfaction. Projects & client support Support client onboarding activities. Help deliver implementation projects and technology rollouts. Coordinate technical tasks across the pod. Make sure project deliverables are accurate and on time. Process improvement Find ways to make support more efficient. Keep documentation and knowledge-base articles accurate and up to date. Standardise troubleshooting and support practice across the team. Contribute to wider operational improvements. What we're looking for 5+ years in IT support or with an MSP. Strong working knowledge of Microsoft 365, Azure, Windows environments, networking, and endpoint management. A real troubleshooter, with strong problem-solving instincts. Experience mentoring or leading technical team members. Excellent communication and a genuine client-service mindset. Hands-on experience across Microsoft 365 administration Microsoft Entra ID (Azure AD) Intune / endpoint management Windows desktop and server environments Active Directory and Group Policy Networking fundamentals (DNS, DHCP, TCP/IP) Firewall and security concepts Remote monitoring and management (RMM) platforms MSP ticketing systems Bonus points Leadership experience within an MSP. Project coordination experience. Relevant certifications (Microsoft, CompTIA, Cisco, and similar). How we'll measure success SLAs consistently met Effective resolution of escalations Pod productivity Ticket quality Client satisfaction The growth and development of your team Our hiring process We've designed our process to get you from application to offer in 2-3 weeks - no lengthy waiting periods, no unnecessary stages. Step 1 - AI Interview (within 48 hours of applying). Complete a short AI-powered interview at a time that suits you. No scheduling required - you choose when you do it, and it can be completed within 48 hours of applying. Step 2 - Recruiter Call. A member of the Zero Hiring team will reach out to walk you through the role and the business in more detail, answer your questions, and make sure this is the right fit on both sides. Step 3 - Client Interviews. You'll meet the team. Typically 2-3 interviews with the hiring organisation, designed to give both parties a thorough and genuine sense of fit. Step 4 - Offer. If it's a match, we move fast. Expect a clear, timely offer without the drawn-out back-and-forth.
09/29/2026
Full time
Job Description Job Description About the company Our client is a fast-growing Managed Service Provider based in New Jersey, delivering modern IT support to an expanding base of business clients. They've built their entire operation to be cloud-native and Microsoft-first, and they lean heavily on automation and AI to support clients at a level most traditional MSPs can't match. The business has grown significantly over the past year and shows no sign of slowing down. Because the environment is fully cloud-based, this is a genuinely modern support role: no legacy server rooms, no break-fix grind. It's a close-knit team with very low turnover and a culture that rewards people who think for themselves and want to keep growing. About the role As Pod Lead, you're the technical anchor and coach for your support pod. It's a true player-coach role: you'll spend your time both solving the hardest problems and making the engineers around you better. You'll be the first point of escalation when issues get complex, you'll drive accountability and quality across the pod, you'll support project work, and you'll keep clients genuinely happy with the service they receive. It's a role for someone who has the technical depth to lead from the front and the people skills to bring a team with them. The salary range for the position is $80,000 - $110,000. What you'll do Team leadership & coaching Give the pod daily direction, guidance, and support. Coach engineers on troubleshooting methodology and technical best practice. Run ticket reviews and quality checks. Help onboard and train new team members. Champion the company's values, standards, and ways of working. Technical leadership & escalation Act as the first point of escalation for Tier 1 and Tier 2 engineers in your pod. Help the team diagnose and resolve complex issues across Microsoft 365, Azure, networking, endpoint management, security, and line-of-business applications. Carry out advanced troubleshooting across Windows, macOS, Microsoft 365, Azure AD/Entra ID, Intune, VPNs, DNS, DHCP, firewalls, and network connectivity. Review escalated tickets and make sure root cause analysis is completed where it matters. Ensure critical incidents get timely attention and resolution. Escalate to senior leadership, vendors, or engineering when additional resources are needed. Service delivery Monitor ticket queues and how work is distributed across the pod. Keep service level agreements (SLAs) consistently met. Spot recurring issues and put preventative fixes in place. Maintain high levels of client satisfaction. Projects & client support Support client onboarding activities. Help deliver implementation projects and technology rollouts. Coordinate technical tasks across the pod. Make sure project deliverables are accurate and on time. Process improvement Find ways to make support more efficient. Keep documentation and knowledge-base articles accurate and up to date. Standardise troubleshooting and support practice across the team. Contribute to wider operational improvements. What we're looking for 5+ years in IT support or with an MSP. Strong working knowledge of Microsoft 365, Azure, Windows environments, networking, and endpoint management. A real troubleshooter, with strong problem-solving instincts. Experience mentoring or leading technical team members. Excellent communication and a genuine client-service mindset. Hands-on experience across Microsoft 365 administration Microsoft Entra ID (Azure AD) Intune / endpoint management Windows desktop and server environments Active Directory and Group Policy Networking fundamentals (DNS, DHCP, TCP/IP) Firewall and security concepts Remote monitoring and management (RMM) platforms MSP ticketing systems Bonus points Leadership experience within an MSP. Project coordination experience. Relevant certifications (Microsoft, CompTIA, Cisco, and similar). How we'll measure success SLAs consistently met Effective resolution of escalations Pod productivity Ticket quality Client satisfaction The growth and development of your team Our hiring process We've designed our process to get you from application to offer in 2-3 weeks - no lengthy waiting periods, no unnecessary stages. Step 1 - AI Interview (within 48 hours of applying). Complete a short AI-powered interview at a time that suits you. No scheduling required - you choose when you do it, and it can be completed within 48 hours of applying. Step 2 - Recruiter Call. A member of the Zero Hiring team will reach out to walk you through the role and the business in more detail, answer your questions, and make sure this is the right fit on both sides. Step 3 - Client Interviews. You'll meet the team. Typically 2-3 interviews with the hiring organisation, designed to give both parties a thorough and genuine sense of fit. Step 4 - Offer. If it's a match, we move fast. Expect a clear, timely offer without the drawn-out back-and-forth.
Job Description Job Description Overview Senior Configuration Manager LOCATION: Lackland AFB, TX JOB STATUS: Full-time CLEARANCE: TOP SECRET CERTIFICATION: N/A TRAVEL: Limited; as needed Astrion has an exciting opportunity for a Senior Configuration Manager supporting the USAF Cryptologic and Cyber Systems Division, which is within the Cyber and Networks Directorate (AFLCMC/HN), and located at Lackland AFB, TX. REQUIRED QUALIFICATIONS / SKILLS: Education: bachelor's Degree in a related field Years of Experience: Ten years of experience in configuration or data management, five of which must be in the DoD. A total of 15 years of directly related experience (8 DoD) may substitute for the Bachelor's degree. Current Secret clearance with the ability to obtain Top Secret clearance DESIRED QUALIFICATIONS / SKILLS: Experience with MIL-HDBK-61 Experience performing baseline administrative activities for multiple environments. Ability to enter and manipulate data in a database. Strong attention to detail. Strong organizational skills and the ability to multitask. Ability to work independently and with a team. Experience in MS office suite software required. RESPONSIBILITIES: Provide configuration management of all relevant program artifacts. Archive acquisition documentation. Review and analyze the sustainment contractor's CM program and data deliveries for accuracy, completeness, and compliance. Maintain CM files including configuration identification, change control, and status accounting records. Convene and manage the configuration control boards, technical review boards, and record approved changes and results. Participate in cross functional change control boards to evaluate proposed changes. Review and analyze proposed changes to ensure operational and sustainment capabilities are not adversely affected by the changes. Review the CCB membership list for currency and completeness. Support engineering assessments. Prepare for, conduct, and/or support physical configuration audits and functional configuration audits. Record and maintain assessment and audit findings, minutes, and action items. Support pre- and post- contract award data reviews. Work closely with program management, systems engineers, quality managers, draftsman and design slash manufacturing engineers in an integrated product team environment. Develop and administer configuration management plans. Maintain design traceability and integrity. Manage and control product baselines. Analyze data and prepare plans and briefings and support of software driven systems. Audit and review IT system configurations control the configuration of IT systems. Identify and maintain all baselines. Identify data requirements in the statement of work, statement of objectives, and/or performance work statement. EPASS HN Air Force
09/29/2026
Full time
Job Description Job Description Overview Senior Configuration Manager LOCATION: Lackland AFB, TX JOB STATUS: Full-time CLEARANCE: TOP SECRET CERTIFICATION: N/A TRAVEL: Limited; as needed Astrion has an exciting opportunity for a Senior Configuration Manager supporting the USAF Cryptologic and Cyber Systems Division, which is within the Cyber and Networks Directorate (AFLCMC/HN), and located at Lackland AFB, TX. REQUIRED QUALIFICATIONS / SKILLS: Education: bachelor's Degree in a related field Years of Experience: Ten years of experience in configuration or data management, five of which must be in the DoD. A total of 15 years of directly related experience (8 DoD) may substitute for the Bachelor's degree. Current Secret clearance with the ability to obtain Top Secret clearance DESIRED QUALIFICATIONS / SKILLS: Experience with MIL-HDBK-61 Experience performing baseline administrative activities for multiple environments. Ability to enter and manipulate data in a database. Strong attention to detail. Strong organizational skills and the ability to multitask. Ability to work independently and with a team. Experience in MS office suite software required. RESPONSIBILITIES: Provide configuration management of all relevant program artifacts. Archive acquisition documentation. Review and analyze the sustainment contractor's CM program and data deliveries for accuracy, completeness, and compliance. Maintain CM files including configuration identification, change control, and status accounting records. Convene and manage the configuration control boards, technical review boards, and record approved changes and results. Participate in cross functional change control boards to evaluate proposed changes. Review and analyze proposed changes to ensure operational and sustainment capabilities are not adversely affected by the changes. Review the CCB membership list for currency and completeness. Support engineering assessments. Prepare for, conduct, and/or support physical configuration audits and functional configuration audits. Record and maintain assessment and audit findings, minutes, and action items. Support pre- and post- contract award data reviews. Work closely with program management, systems engineers, quality managers, draftsman and design slash manufacturing engineers in an integrated product team environment. Develop and administer configuration management plans. Maintain design traceability and integrity. Manage and control product baselines. Analyze data and prepare plans and briefings and support of software driven systems. Audit and review IT system configurations control the configuration of IT systems. Identify and maintain all baselines. Identify data requirements in the statement of work, statement of objectives, and/or performance work statement. EPASS HN Air Force