19 jobs found

Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Sr. Applications Engineer Location: Headquarters - Moon Township, PA (Remote Opportunities Available) Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM The Senior Applications Engineer provides the lead technical support for the sale of carbon, equipment, and service in domestic or international markets. This role interfaces with Equipment Engineering, Research and Development, Equipment and Assembly, Product Management, and Sales to provide the technical justification for the use of activated carbon technology in customer applications. Duties and Responsibilities (not limited to) In coordination with Technical Director, Market Development and Sales Director, develop strategies and market-specific approaches to expand existing base business and develop new business opportunities through CCC technology adoption Regularly review and evaluate actual results, report/troubleshoot variances, adjust strategy as appropriate Provide technical lead for the Business Unit on CCC global initiatives / cross-business segment groups Working closely with other CCC global regions on projects covering multiple geographic territories Acts as technical support and back-up contact related to specific projects for Sales team Serves as liaison between Sales team and internal support teams including Product and Project Management Review bid specifications for clarity, accuracy and acceptance Provide recommendations to improve technical quality of bid specifications and prevent undue risk to Calgon Carbon Serve as main Calgon Carbon contact to customer when Technical Sales Rep in unable to respond to customer Participate in Industry forums related to emerging markets and existing applications Attend technical conferences and trade shows to gain technical knowledge and represent Calgon Carbon as a leader in the activated carbon market Prepare and present papers/posters at conferences, trade shows and virtual opportunities, e.g. webinars Develop and present technical presentation / training to engineering consultants, clients, regulators, legislators and others to influence selection of treatment solutions Attendance at conference would be as a lead technical personnel Uses gained technical expertise, know-how and supplied computer models to select appropriate carbon and equipment for liquid and vapor phase applications, and predict performance based upon customers conditions Set-up and monitor pilot trials in the field and provide design information for future full-scale systems Interpret data from the lab and the field trials for pilot and full scale systems to provide technical design and operational recommendations Trouble shoot customer problems such as short filter run-times or unexpected breakthrough Provide application engineering support for a geographic region(s) or set of Technical Sales Reps Called to work with R&D on the development / testing of new carbon products / applications May also provide technical guidance to engineers with less experience and to overseas colleagues when called upon Prepares and provides technical training for TSR when new topics, applications, etc are encountered Responsible for other general trainings and assuring consistency of technical message from TSRs to customers Qualifications A Bachelor's degree from a four-year college or university or equivalent is required (Chemical Engineering or related engineering/chemistry field) 10+ years of experience in the application of carbon adsorption technology to address customer requirements in liquid and gas purification, including carbon modeling, equipment design and development, and equipment functionality is required 5-7 years of experience in the use and troubleshooting of adsorption equipment at customer sites is required Business/marketing experience is preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI459a3793cddb-9884

Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Sr. Applications Engineer Location: Headquarters - Moon Township, PA (Remote Opportunities Available) Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM The Senior Applications Engineer provides the lead technical support for the sale of carbon, equipment, and service in domestic or international markets. This role interfaces with Equipment Engineering, Research and Development, Equipment and Assembly, Product Management, and Sales to provide the technical justification for the use of activated carbon technology in customer applications. Duties and Responsibilities (not limited to) In coordination with Technical Director, Market Development and Sales Director, develop strategies and market-specific approaches to expand existing base business and develop new business opportunities through CCC technology adoption Regularly review and evaluate actual results, report/troubleshoot variances, adjust strategy as appropriate Provide technical lead for the Business Unit on CCC global initiatives / cross-business segment groups Working closely with other CCC global regions on projects covering multiple geographic territories Acts as technical support and back-up contact related to specific projects for Sales team Serves as liaison between Sales team and internal support teams including Product and Project Management Review bid specifications for clarity, accuracy and acceptance Provide recommendations to improve technical quality of bid specifications and prevent undue risk to Calgon Carbon Serve as main Calgon Carbon contact to customer when Technical Sales Rep in unable to respond to customer Participate in Industry forums related to emerging markets and existing applications Attend technical conferences and trade shows to gain technical knowledge and represent Calgon Carbon as a leader in the activated carbon market Prepare and present papers/posters at conferences, trade shows and virtual opportunities, e.g. webinars Develop and present technical presentation / training to engineering consultants, clients, regulators, legislators and others to influence selection of treatment solutions Attendance at conference would be as a lead technical personnel Uses gained technical expertise, know-how and supplied computer models to select appropriate carbon and equipment for liquid and vapor phase applications, and predict performance based upon customers conditions Set-up and monitor pilot trials in the field and provide design information for future full-scale systems Interpret data from the lab and the field trials for pilot and full scale systems to provide technical design and operational recommendations Trouble shoot customer problems such as short filter run-times or unexpected breakthrough Provide application engineering support for a geographic region(s) or set of Technical Sales Reps Called to work with R&D on the development / testing of new carbon products / applications May also provide technical guidance to engineers with less experience and to overseas colleagues when called upon Prepares and provides technical training for TSR when new topics, applications, etc are encountered Responsible for other general trainings and assuring consistency of technical message from TSRs to customers Qualifications A Bachelor's degree from a four-year college or university or equivalent is required (Chemical Engineering or related engineering/chemistry field) 10+ years of experience in the application of carbon adsorption technology to address customer requirements in liquid and gas purification, including carbon modeling, equipment design and development, and equipment functionality is required 5-7 years of experience in the use and troubleshooting of adsorption equipment at customer sites is required Business/marketing experience is preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI69fde2770bb4-9883

Description: Do you have a passion for sales and a knack for building relationships? If so, we have the perfect opportunity for you! We are looking for a Business Technology Consultant / Outside Sales professional to join our team in Rapid City. Job Purpose The Business Technology Consultant / B2B Outside Sales professional empowers our customers to achieve their business objectives by delivering cutting-edge content management, document automation, including scanning, copying, and printing solutions, and information security that optimizes their workflows, enhances their productivity, and safeguards their data. As a trusted partner, we'll leverage the latest advancements in business technologies to provide secure, seamless, and personalized experiences that drive growth and maximize ROI for our customers. You will be responsible for identifying and cultivating new business opportunities and developing relationships with our existing clients. You must have a strong understanding of the B2B sales process and an ability to think strategically. If you have the drive and enthusiasm to succeed in this role, we want to hear from you! Compensation, Benefits & Perks Base Pay + Commissions (1st Year Average: $55k - $75k - 2nd Year Average: $80k+) Quarterly Bonuses Consistent Monday-Friday, 8a-5p schedule Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Protected Territory Advantage of Business Owner Structure without the Risk Support of a Well Established & Trusted Company Industry Based CRM System Rated Service Nationwide Job Tasks Utilize question-based sales method to fully understand client's businesses and their needs to develop and maintain relationships with current and potential clients Meet and exceed quarterly and annual sales goals and objectives Analyze existing customer data, new client leads and market trends to develop strategies and plans to increase sales and cultivate new client relationships Track, monitor, and report sales performance with company CRM/ERP systems Present and promote solutions to current and prospective clients Maintain up-to-date knowledge of product and service offerings with continuing education Attend company sales meetings and complete online product and sales trainings to stay abreast of industry news and trends Desired Traits Proven success and knowledge in outside business-to-business sales. Ability to develop business relationships to meet and exceed sales goals Self-starter with excellent communication, presentation, and negotiation skills Technical aptitude with the ability to quickly learn about new products and services Proficient with computers and CRM/ERP systems Ability to create and maintain a professional network Ability to work independently and manage own workload Bachelor's degree in Marketing or Business preferred Training Orientation, including product and service training, will be provided by upon hire. On-going professional training (in-house, webinars and potentially off-site 3rd party training/technology conferences) will also be provided. Business Technology Analysts/B2B Sales will be encouraged to seek self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Ability to occasionally lift/carry products including technology equipment such as printers, scanners, toner, etc. Basic technology skills including but not limited to Microsoft Office and CRM/ERP systems Compensation details: 0 Yearly Salary PI5e8d356fca47-5464

Job Description Job Description Job Description: Senior IT Network / Security Engineer Job Description: Provide billable consulting services to Colorado client base. Work in tandem with Account Managers to understand client business and technical objectives and deliver IT network and security infrastructure solutions that meet or exceed expectations. Work in a diverse, challenging environment where you use a thorough understanding of the interactions between infrastructure components. Design, optimize and troubleshoot deployments of networking and security for on-prem, hybrid cloud and cloud environments. Duties Include: Become a highly utilized consultant by providing outstanding technical skills that bring excellent value to clients. Evolve to where you become an integral part of clients' IT staff and become a trusted advisor. Develop content for Statements of Work network and security infrastructure consulting projects and deliver services per the Statement of Work. Ensure clear communications during all phases of the project with clients and sales personnel. Maintain and build technical expertise through training, teaming with other engineers and expanding your scope of skills. Become or maintain subject matter expertise in the product areas for which you are assigned. Work with sales staff to develop new business and expand existing business. Be eager to expand your knowledge of other infrastructure disciplines by teaming on projects with engineering staff and through professional training. Develop strong vendor relationships by becoming technically excellent in your understanding of their products and how to position and integrate those products in client environments. Assist in the development, monitoring and management of Managed Services offerings. Skills Required: 10-12 years of IT networking, security, compute and storage experience. This knowledge may have come from a tier 2 or 3 engineer role or similar position - Solid knowledge of TCP/IP stack and networking protocols that include OSPF, BGP, EIGRP, MPLS or others - Architect, deploy, manage, document and monitor networks which include switches, routers, VPNs, remote access, SD-WAN and security devices including firewalls, IDS, A/V, SIEM and other security or network components. - Broad experience in multiple security and networking products (Cisco, Palo Alto, Ruckus, Check Point or Fortinet) and monitoring tools (SolarWinds, LogicMonitor, PRTG and/or other) - Excellent listening and communication skills with an ability to work with a wide range of personalities and varying degrees of technical expertise and management levels. - Strong attention to detail with an analytical mind and outstanding problem-solving skills. About The Root Group: The Root Group is a locally owned IT solution provider / reseller that has been in business for over 35 years that focuses on commercial IT infrastructure and renewable energy sites (solar, battery, wind). We provide a full line of professional services and products for the design, implementation, management and support of IT infrastructure. Each Root Group engineer has many years of tenure at the company and our work environment provides a rewarding level of autonomy and collaboration to rapidly grow your knowledge in all phases of IT infrastructure. Our clients regularly recognize the high level of technical skills and professionalism that each engineer brings an engagement. The Root Group offers a competitive compensation and benefits plan and you will become an integral part of a great team in which you make a significant impact on the company's success!

Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore

Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.

Job Description Job Description About Genius Business Solutions Inc. (GBSI) Featured in CNBC, Digital Journal, Fox News, and CIO Review, GBSI is a globally recognized IT services leader with 20+ years serving Fortune 500 organizations. Our teams deliver solutions across automotive, manufacturing, retail, and pharmaceutical industries. Headquartered in Moline, IL, GBSI supports clients and consultants throughout the US, Canada, Europe, and India. Join our innovative team to lead enterprise-grade SAP solutions and drive digital transformation initiatives across global enterprises. Job Summary We are seeking a Production Support professional to support critical applications and operational dashboards. This role focuses on day-to-day application health monitoring, dashboard checks, high-level incident triage and resolution, and coordination across multiple technology and business partners. The ideal candidate is technically hands-on, comfortable troubleshooting in real time, and experienced in supporting production environments. Key Responsibilities • Perform daily production support activities, including dashboard monitoring, application checks, and service health verification. • Monitor system performance and availability; identify anomalies and initiate investigation and remediation. • Provide high-level issue triage and resolution, including incident ownership, impact assessment, and escalation when needed. • Troubleshoot and debug application issues using logs, SQL queries, and root cause investigation techniques. • Support and monitor batch processing, including scheduling, failures, reruns, reconciliation, and dependency checks. • Collaborate with multiple teams such as developers, infrastructure, database teams, upstream/downstream application teams, and business stakeholders to drive issue resolution and communication. • Create and maintain runbooks, SOPs, and knowledge articles; contribute to continuous improvement of monitoring and support processes. • Participate in post-incident reviews to document root causes, corrective actions, and preventive measures. Experience • Experience in production support, application support, or operational support for enterprise systems. Technical Skills Working knowledge of: • Java o Application-level understanding o Ability to debug and interpret stack traces and logs • PL/SQL / SQL o Querying databases o Troubleshooting data issues o Validating results • SOAP Services o Understanding request/response patterns o Knowledge of common failure scenarios • Batch Processes o Monitoring and diagnosing failures o Understanding job dependencies • Debugging and Log Analysis o Production environment troubleshooting o Root cause identification Incident Management • Strong incident management skills. • Prioritization and ownership mindset. • Structured troubleshooting approach. • Clear stakeholder communication. Preferred Qualifications • Experience supporting systems with strict uptime and availability requirements. • Familiarity with monitoring and alerting practices, including dashboards, alerts, health checks, and operational metrics. • Experience with root cause analysis (RCA) methodologies and post-incident documentation. • Understanding of change management and release support within production environments. • Ability to work effectively with multiple teams and partners in a fast-paced environment. Soft Skills • Strong written and verbal communication skills, including timely status updates during incidents. • Detail-oriented with a focus on operational excellence and risk reduction. • Comfortable working under pressure and handling multiple concurrent issues. Must Have • Production/Application Support • Java • SQL / PL-SQL • Debugging & Log Analysis • Incident Management • Batch Job Monitoring • Root Cause Analysis (RCA) • Service Health Monitoring • Dashboard Monitoring Good to Have • SOAP Web Services • Change & Release Management • Monitoring Tools • Runbooks/SOP Documentation • Post-Incident Reviews Equal Employment Opportunity GeniusBSI is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.

Job Description Job Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Release Train Engineer Location: Hybrid role in Atlanta, GA 30328 Duration: 12 Months Contract Payrate: $69.00 - $69.71/ Hour Job Description: The Release Train Engineer (RTE) has primary purpose of supporting an Agile Release Train (ART) by steering it to success and navigating the complexity of delivering software in large environments. The RTE helps resolve and escalate impediments, manages risk, helps assure value delivery, and drives program level continuous improvement. The RTE is accountable for the overall coordination, execution and delivery of value through the program while ensuring alignment with company strategy, commitments and goals. Responsibilities: Active membership in the RTE Community of Practice helping the organization to maintain alignment, learn new techniques, and improve technical and quality practices. Assists the ART to relentlessly improve through the facilitation of ART Retrospectives quarterly, or more as often as needed, to improve backlog management, ART reviews, sprint reviews, or ART coordination and higher-level function. Work with RTE community to determine ways to help ARTs across the company improve cross-train and solution group coordination and collaboration. Facilitates the coordinated preparation and execution of release planning for the ART. Will have Scrum Masters reporting to them directly. Facilitates the coordination of initiatives that cross multiple release trains. Coaches the Agile release train to improve in the implementation of Agile processes, practices, and mindset. The RTE may be called upon to lead projects that impact the ART but may not require work being added to team backlogs. Assisting in the execution of product vision. Support teams commitments and continuous growth. Empower teams to be owners of their products and processes. Qualifications: Bachelor's Degree 4+ years experience OR 8 years relevant experience. 4 years experience as Release Train Engineer, Scrum Master, or Agile Project/Program Manager. Must have experience with presenting and interacting collaboration and influence with Director level stakeholders. Must understand the difference between being Agile and doing Agile. Understands Lean thinking and implementation. Strong technical aptitude and experience leading teams in delivering quality software. Experience applying Lean Thinking and Systems Thinking in large organizations. Experience with Lean Portfolio Management facilitation for program, portfolio, or executive level. Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model. Desirable : Agile Certification (A-CSM, PSM, or PMI-ACP) Project Management Professional (PMP) Advanced degree in industry related subject SAFe Program Consultant (SPC) or other SAFe certifications preferred About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Job Description Job Description Ricondo is seeking a Simulation Consultant to join our team of talented aviation consultants in our Denver office. Ricondo team members are passionate about working alongside airport management to solve the complex issues facing the aviation industry today. They provide strategic planning services at airports around the world, including operational and physical planning, master planning, environmental reviews, and business advisory services. We are seeking a self-motivated individual with an intellectual curiosity for technical challenges, strategic and independent thinking, and a desire to work in a team environment across multiple disciplines. Joining our team of aviation consultants provides opportunities for individuals to assist in determining the future of the largest and fastest-growing airports around the world. As a Simulation Consultant, you will work collaboratively with our diverse team of aviation professionals located in offices across the country on airport planning projects. Core Responsibilities Coordinate with fellow employees and senior staff concerning the compilation, interpretation, and presentation of research data for airport planning studies. Learn and run operational simulation modeling software (on the job training will be provided). Collect and analyze data in support of airport planning studies. Prepare draft sections of reports and deliverables based on verbal and written input from others as well individual efforts. Assist in developing, formatting, publishing, and distributing tables, charts, manuals, and maps that deal with existing and proposed airport planning studies. Develop and maintain electronic datasets and file structures. Respond to requests for data and information from internal staff and external clients, organizations, various agencies, and the public. Requirements Bachelor's degree in a field that provides a strong foundation for aviation consulting, such as Engineering (with a focus on Transportation and/or Operations Research), Aviation Management (with a focus on Air Traffic Control and/or Airport Operations), Mathematics, or Statistics. Familiarity with analytical techniques and related tools including statistical and spreadsheet (Microsoft Excel) applications. Experience with computer programming languages (e.g., Visual Basic, C++, Python). 0-3 years of increasingly responsible experience in airport planning or related field. Possesses a familiarity with the aviation industry or a desire to learn and grow in the aviation industry. Excellent analytical skills. Excellent verbal, interpersonal, and written communications skills. High level of proficiency in Microsoft Office applications (Word, Excel, and PowerPoint). Willingness to travel to support Ricondo & Associates, Inc.'s, global project portfolio. Additional Preferred Technical Skills Master's degree in a field that provides a strong foundation for aviation consulting, such as Engineering (with a focus on Transportation and/or Operations Research), Aviation Management (with a focus on Air Traffic Control and/or Airport Operations), Mathematics, or Statistics. Extensive knowledge of best practices, methods, and principles utilized in strategic planning, infrastructure and facilities planning, and operational research for airports. Familiarity with airfield/airspace/aircraft operations at commercial service airports. Ability to apply advanced professional knowledge of the principles of management, business, marketing and administration in directing, supervising, and coordinating large and complex airport planning projects. Extensive knowledge of analytical techniques and related tools including statistical, spreadsheet (Microsoft Excel), database (Microsoft Access), and simulation (AirTOp, CAST, SIMMOD, TAAM, etc.) applications. Advanced experience applying computer programming languages (e.g., Visual Basic, C++, Python). Ability to establish and maintain effective working relations with senior executives and staff at client organizations. Competitive Benefits Package Employee Stock Ownership Plan (ESOP) 401(k) retirement savings plan with employer match, depending on company performance medical, dental, and vision insurance provided at no premium cost to the employee (including dependents) generous paid time-off program for sick leave and vacation time company-paid holidays tuition reimbursement program professional certification, licensure, and association membership funding professional conferences and seminars internal workshops and webinars short- and long-term disability insurance coverage life insurance (survivor benefits) team member referral bonus program flexible spending accounts (medical and dependent care) transit commuter benefit (based upon location) The base pay range for this role is $62,000 - $88,000. The base salary range/hourly rate established for a job offer is dependent on job-related, non-discriminatory factors, such as experience, education, and skills. Our Team Ricondo has served the aviation industry for over 35 years. Our team of nearly 160 consultants represents the brightest and most well-respected professionals in aviation today, working together to meet our clients' needs with ideas, expertise, and transformative solutions. Advance your career with our talented team and help shape the built airport environment. We strive to be a responsible business-one that adheres to high legal, moral, and ethical professional standards. Our pride is in our people, as evidenced by our extremely competitive benefits. We are committed to equality, diversity, cross-disciplinary training, and staff development. We emphasize quality and accountability in a respectful, collaborative, and congenial environment. Ricondo is an equal-opportunity employer. Powered by JazzHR fIUU3fXEwT

Job Description Job Description ABOUT HUT 8 Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world's largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you're an ambitious individual looking for a career that is as rewarding as it is challenging, you've come to the right place. ABOUT THE ROLE We are seeking a motivated Transmission & Interconnection, Principal to support Hut 8's interconnection and transmission planning efforts across the United States. As Hut 8 scales its energy infrastructure platform-powering next-generation data centers, AI workloads, and Bitcoin mining operations-securing reliable, cost-effective grid access is mission-critical. In this role, you will support the interconnection queue process for large load and co-located generation assets, working closely with utilities and grid operators to prepare study materials, maintain power system models, and translate technical findings for internal and external stakeholders. You will partner cross-functionally with the broader Transmission & Interconnection team to help identify, track, and mitigate interconnection timelines, cost exposures, and technical requirements. Key Responsibilities Utility Interface Prepare materials for utility and grid operator submittals Track study milestones and support related negotiation processes Maintain internal records to support study oversight Power System Modeling & Simulation Maintain model currency across regional grid operator systems Perform power flow studies to support load capacity screening, network upgrade cost estimation, and system reliability analysis Support system stability and protection-related studies as needed Prepare clear technical reports and analysis Translate technical findings for both engineering and business audiences Support coordination across internal teams Dynamic Model Quality Testing Coordinate with external consultants to build and validate power flow and dynamic models using standard industry software Process Improvement Support workflow automation and modern software tools to scale study throughput as project volume grows ABOUT YOU Required Qualifications BSEE from an ABET-accredited program with a power emphasis 3-5 years of experience in power systems, transmission planning, and interconnection gained as a consultant, ISO/utility engineer, or in an equivalent role Hands on experience with TARA for transmission reliability, power flow, and contingency analysis. Proficient with power system modeling and simulation software such as PSS/E, PSLF, PowerWorld, PSCAD, or equivalent. Strong analytical skills with ability to interpret complex interconnection study results and develop actionable recommendations Track record of successfully negotiating interconnection agreements and managing cost and schedule risk. Skilled in report preparation, data analytics, and cost modeling, with clear written and verbal communication Prior internship or co-op experience in power systems, transmission planning, or interconnection is a plus Preferred Qualifications Experience within an ISO/RTO, consulting firm, or utility, with exposure to organized markets such as PJM, ERCOT, MISO, SPP, or the Southeast (Georgia Power, Duke, TVA) Direct exposure to large-load or HPC/data center power requirements-including in an academic context-is a strong plus given the unit's focus on speed to power Familiarity with dynamic model validation and benchmarking via model quality testing Proficiency with workflow automation and application program interfaces to scale process development as study volume grows Professional Engineer (PE) license, or progress toward licensure ABOUT THE WORK ENVIRONMENT This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT MAKES HUT 8 A GREAT PLACE TO WORK Hut 8 offers a benefits and wellness program that includes medical, dental, vision, life, and short-term and long-term disability insurance, as well as paid time off. We are proud to invest in building the best team in the industry. At all levels of the organization, we are driven by an entrepreneurial spirit, radical transparency, and relentless growth mentality. At Hut 8, you will have the opportunity to: Work with bright, driven peers from a range of educational and professional backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting Design and pitch new products, services, and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy, finance, and government Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team Build a lifelong network of friends and professional connections at the cutting-edge intersection of technology, energy, and infrastructure

Job Description Job Description Title : Information Technology Lead Hours : 36 hours per week Location: primarily on-site at Santa Fe office with some remote possibility Reports to : Chief of Staff About the Role The Information Technology Lead is responsible for maintaining all aspects of the Academy for the Love of Learning's (ALL) technical infrastructure. They will maintain the network, hardware, software, and stack of digital platforms that ALL relies on for its operations and programmatic work and will ensure seamless functionality for both in-person and remote staff. The IT Lead will work with the management team to understand ALL's current and future technical needs and will proactively develop strategies to meet them. About Us The Academy for the Love of Learning is a nonprofit organization based in Santa Fe, New Mexico, focused on reimagining the ways we approach learning and dedicated to nurturing the natural love of learning in individuals of all ages and locations. We seek to encourage and cultivate the powers of critical thought, imagination, curiosity, an innate sense of purpose, wonder and inspiration, and an ongoing awakening of the heart. The overarching intent of our work is to help stimulate and support the rebirth and renewal of learning in America. The heart of our work is creating space for transformation. Whether through in-depth programming with in-person groups or guided practices available online, our work remains centered on the unleashing of the love of learning no matter who or where you are. The organization aims to inspire young people and adults by fostering a learning environment rooted in compassion, awareness, freedom, and discovery. Our work is centered around creating engaging experiences for learners of all ages, encouraging them to explore their unique potential and connect deeply with the process of learning. For more information about our history, programs, and mission, please see our website. Responsibilities Network & Infrastructure: The IT Lead will maintain and optimize secure and reliable networks, localized servers, Wi-Fi systems on ALL's Santa Fe campus. They will also maintain and optimize a secure and reliable cloud environment and manage remote access protocols to ensure staff stay connected securely from anywhere. This will include managing ALL's Google Workspace account and systems for email, calendar, file-sharing, messaging, and other team-wide digital tools. They will oversee the full lifecycle of all technical hardware issued to staff (laptops, tablets, mobile devices), including coordinating physical repairs and provisioning for new onsite or remote hires. Security & Compliance: The IT Lead will be responsible for identifying and implementing robust security protocols for ALL networks, systems, and machines. This may include protocols for MFA, encryption, use of personal devices, and other cybersecurity protocols. They will also be responsible for data privacy and will support web developers and other consultants as needed to ensure privacy compliance. Campus Technology: The IT Lead will be responsible for maintaining technical systems related to the operations of ALL's Santa Fe campus, including its internal security cameras, audio/video systems, meeting room systems, and printers. They will maintain the conference room A/V systems and provide live technical support for important internal programmatic events, presentations, and/or hybrid meetings. In collaboration with other operational staff, the IT Lead will work with external vendors who provide internet, phones, security, and other essential operational services that integrate with ALL's technical systems. Strategy, Budget & Project Management: The IT Lead will work with management to understand ALL's vision for programmatic work and will develop a 1-3 year technology roadmap to ensure that ALL has appropriate and reliable systems in place to implement that work. This may include offering virtual or hybrid programs or developing an online learning community environment. They will create and manage annual budgets for IT needs, tracking monthly expenses and working with the Finance Director to reconcile the annual budget. They will create and manage project plans for any repairs or upgrades to digital systems, working with the Executive Director, Chief of Staff, and Operations Team to ensure smooth ongoing operations. Staff Support: The IT Lead will act as primary point of contact for technical issues, providing patient support to a hybrid team with varying technical needs levels of familiarity with different tech systems. They will create and maintain "how-to" guides for hybrid workflows and for campus equipment to empower staff to solve common issues independently. Other Duties: The IT Lead will participate as a member of the Operations Team. As a member of ALL staff, they will participate in regular staff meetings and periodic staff retreats, support ALL events where appropriate, and communicate updates to colleagues. Qualifications Required A minimum of 3-5 years of experience in IT management or senior systems administration Expert knowledge of IT best practices, policies, and regulations Demonstrated experience managing cloud ecosystems (Google/MS365) and Mobile Device Management tools Expert proficiency with Mac operating systems and standard office technology Proficiency with client/server technology and network architecture Proficiency with Video Conferencing hardware and software Proficiency with Audio/Video systems Demonstrated ability to set and manage shifting priorities and handle multiple projects and deadlines, both in the physical office and in a remote environment Demonstrated ability to think and plan strategically, proactively problem-solve, and analytically make decisions Demonstrated organizational skills and attention to detail Demonstrated ability to work independently and as a supportive team member Flexibility regarding work schedule; ability to respond to unexpected urgent situations Ability to drive a vehicle (current driver's license); Ability to lift up to 40 pounds; Qualities we seek Excellent communication skills (written and verbal); Interpersonal skill and the ability build professional relationships with warmth and enthusiasm; Willingness and enthusiasm for problem-solving and troubleshooting; Comfort with uncertainty and willingness to adapt; Open to new ideas, feels a connection with ALL's mission, and willing to explore pedagogy; Collaborative approach and the ability to work across functions and within a team; Desire and ability to communicate and work with racial, ethnic, socioeconomic, and gender diverse communities; Willingness to hold themselves and others accountable while being sensitive to diverse perspectives The capacity for self-reflection A 'can do' attitude and willingness to pitch in where needed Academy for the Love of Learning is an equal opportunity employer and does not discriminate in its selection of candidates for employment on the basis of race, color, national origin, religion, sex or sexual orientation, marital status, disability, age, military service, family medical history, legal source of income, gender identity, political affiliation, or family leave obligations. This role description is not a contract of employment. Employment is at-will and otherwise subject to the terms of the Academy's Employee Manual. Academy for the Love of Learning has a comprehensive benefits package that includes paid vacation, holidays, sick leave, health and dental insurance, an employer-sponsored retirement plan, and more.

Job Description Job Description Description: Hybrid 2-3 days in Reston, VA As a Technical Lead, you will partner closely with executive leadership to evaluate technology investments, modernize enterprise applications, and recommend solutions that align business objectives with technical capabilities. You will serve as a trusted advisor across application development, integrations, vendor management, and architecture discussions, helping teams make informed decisions that balance cost, risk, scalability, and long-term business value. This role is ideal for a technically experienced professional who enjoys solving complex business problems, guiding technical teams, influencing strategy, and translating technical concepts into actionable recommendations for both executive and operational stakeholders. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance. This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis. Salary: $145,000 - $160,000/ yr. w2 JN -20 Responsibilities: Partner with executive leadership to evaluate technology investments, modernization opportunities, and business priorities. Assess technical and business impacts of proposed solutions and recommend the most effective path forward. Develop architecture recommendations, technical strategies, white papers, and executive briefings. Guide cross-functional teams through solution design, integration planning, and technology decision-making. Collaborate with developers, business analysts, infrastructure teams, and vendors to ensure solutions meet business objectives. Evaluate vendor offerings, implementation approaches, and platform capabilities to reduce risk and maximize value. Identify opportunities to modernize applications, improve processes, and streamline operations through technology. Provide technical leadership across application, integration, infrastructure, security, and data initiatives. Translate complex technical concepts into actionable recommendations for business stakeholders and executive leadership. Serve as a trusted advisor to leadership on technology strategy, solution selection, and enterprise modernization efforts. Experience Requirements: Active Public Trust clearance. 8+ years of experience designing, implementing, supporting, or modernizing enterprise technology solutions. 3+ years in a Technical Lead, SME, Solutions Lead, or similar role with hands-on development and influence on business outcomes. Experience evaluating business requirements, identifying risks, and recommending technology solutions aligned to goals and operational needs. Strong understanding of enterprise application architecture, systems integration, networking fundamentals, security concepts, and data flow across interconnected platforms. Experience partnering with executives, business stakeholders, vendors, and technical teams to assess solution options and drive informed technology decisions. Ability to evaluate technology investments and make recommendations based on cost, scalability, maintainability, risk, vendor lock-in, and long-term business impact. Experience facilitating technical discussions across software development, infrastructure, cybersecurity, networking, and third-party solution providers. Strong understanding of Microsoft ecosystems including .NET, SQL Server, APIs, cloud services, and enterprise integration patterns. Ability to translate complex business challenges into practical technical solutions and communicate recommendations to technical and non-technical audiences. Proven ability to ask discovery questions, challenge assumptions, identify root causes, and develop strategic recommendations. Experience working within Agile environments and collaborating with business analysts, Scrum Masters, developers, QA teams, and infrastructure teams. Strong written and verbal communication skills with experience developing executive briefings, technical recommendations, white papers, architecture guidance, or strategy documents. Education Requirements: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline. Additional years of relevant experience may be considered in lieu of a degree. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.

Job Description Job Description POSITION SUMMARY The Operations, Facilities & IT Manager oversees agency facilities, property maintenance, operational projects, asset management, assigned vendor relationships, and outsourced IT services. This management and hands-on role assesses facility needs, performs routine repairs, preventive maintenance, and minor handyman work, and engages qualified or licensed contractors when needed. The position manages projects and vendors through completion while ensuring accurate budgets, expenses, contract terms, renewals, and payment obligations for both long-term and month-to-month agreements. As the agency's primary liaison with its outsourced IT partner, the position receives and triages internal IT requests, resolves appropriate issues, and escalates other tickets to the IT provider. The manager monitors tickets through resolution, communicates updates, addresses delays, and identifies recurring issues. This position also serves as Harmonium's Information System Security and Privacy Officer. ESSENTIAL FUNCTIONS RESPONSIBILITIES Manage multiple concurrent facilities, technology, and operational priorities while consistently meeting agreed-upon milestones and deadlines Maintain timely, accurate, and complete project, vendor, asset, maintenance, and service records Develop, update, and implement agency facilities and operations procedures, workflows, and documentation Manage maintenance and improvement needs for owned and leased properties, including assessing requests, setting priorities, defining scope, developing project action plans, assigning deadlines, scheduling work, and monitoring projects through completion, communicating updates and tracking costs (includes monthly site visits) Determines the appropriate division of responsibilities between this role and outsourced service providers. Identify, evaluate, and coordinate qualified vendors and contractors; confirm required contracts, licenses, and insurance; monitor performance, quality, cost, and timely completion of work Develop, negotiate, administer, and monitor facilities, operations, and technology-related contracts within delegated authority Manage and coordinate the outsourced IT vendor relationship, including service expectations, escalations, project coordination, performance monitoring, and alignment with agency needs and budget Serve as system Administrator for for multiple systems related to Operations, IT and Facilities including, but not limited to, for Google Domain and manage all associated accounts Perform basic desktop support activity for Hardware, App and Software issues Perform basic technological desktop support, such as equipment setup JOB COMPLEXITY Coordinate RingCentral administration and ensure voicemails, emails, and faxes are routed and distributed accurately and timely Ensure agency buildings are properly maintained by assessing needs and coordinating preventive maintenance, repairs, safety inspections, renovation projects, and resource-efficiency improvements Perform routine repairs, preventive maintenance, and minor handyman work at agency-owned and leased facilities, including basic carpentry, painting, patching, furniture assembly, fixture replacement, and other minor building maintenance. Assess whether work can be safely and appropriately completed internally or requires a qualified or licensed contractor, and coordinate external contractors when necessary Conduct preliminary roof visual checks to locate damage sources, document scope, and engage qualified roofing companies to complete comprehensive inspections and necessary repairs Safely climb ladders, access rooftops, and work at elevated heights in accordance with company policies and applicable safety regulations Comply with all company safety policies, training requirements, personal protective equipment (PPE) requirements, and fall-protection procedures Respond to emergency maintenance situations as needed Evaluate facilities and operational systems and recommend practical improvements that strengthen safety, efficiency, service quality, and accountability Transport tools, supplies, and materials between sites using a personal vehicle, coordinating and driving rental trucks as needed for large equipment or high-volume transfers Assist with gathering facilities, technology, budget, and project information and coordinating logistics for grant applications and funded projects Analyze, prioritize, and respond to requests for repairs, maintenance, purchases, technology support, and facility improvements and prepare budgets for review and approval Evaluate and administer physical security systems across agency facilities and coordinate vendors, access, maintenance, and issue resolution Serve as Safety Lead for Administrative Office and support implementation of the agency's Injury and Illness Prevention Plan Maintain current tracking tools and project documentation for vendors, contracts, assets, repairs, service requests, budgets, milestones, risks, decisions, and completed work Coordinate facilities and operations budget planning and monitoring; review proposals, negotiate pricing, and recommend cost-effective solutions Receive, assess, and coordinate non-IT help desk tickets and administrative office operational needs to support timely resolution and efficient office operations Provide minor routine maintenance and hands-on support for the Administrative Office and other agency locations, as needed Serve as the first point of contact for employee IT support requests; perform initial intake and basic triage, submit or route tickets to the managed IT service provider, communicate status, escalate delays or critical issues, and monitor requests through resolution Serve as Harmonium's Information System Security and Privacy Officer and coordinate with agency leadership and the managed IT service provider regarding technology security, privacy, access, incident response, and required documentation Collaborate across all program and administrative service areas to plan work, communicate impacts or timeline changes, manage vendor interaction, coordinate access, and minimize disruption to agency operations Under HR's direction, participate in gathering information and supporting facilities, operations, technology, safety, or privacy matters with legal implications STAFF SUPERVISION This position has no direct reports but leads projects and coordinates the work of vendors, contractors, consultants, and internal stakeholders COMMUNICATION Develop and maintain positive, professional, service-oriented relationships with employees, program leaders, vendors, contractors, consultants, and community partners Provide regular status reports on facilities, maintenance, technology services, budgets, risks, project milestones, deadlines, and outstanding decisions Coordinate Administrative Office setup and facilities and technology readiness for new employees in partnership with HR, supervisors, and the managed IT service provider AGENCY LEADERSHIP Lead the consistent implementation, documentation, and continuous improvement of agency operations, facilities, maintenance, asset management and project management procedures Provide agency oversight and coordination of outsourced IT services and hold the managed IT service provider accountable to contractual expectations and organizational priorities Anticipate operational risks and barriers, address urgent issues promptly, exercise independent judgment, recommend solutions, and drive assigned work to timely completion DECISION MAKING Participate in resource, budget, vendor, technology, and facilities planning; independently prioritize work and make recommendations that support agency-wide operations Exercise discretion and independent judgment within Harmonium's policies, procedures, contracts, budgets, regulatory requirements, and delegated authority Exercises sound judgment in communicating with the supervisor by keeping them informed of key issues, emerging concerns, and significant developments; works independently while recognizing when consultation, guidance, or escalation is needed. MINIMUM COMPETENCIES EDUCATION & EXPERIENCE Bachelor's Degree in business, operations, facilities management, project management, information systems, or a related field preferred; equivalent relevant education and experience may be considered Minimum of 5 years of progressively responsible experience in operations, facilities, project management, IT, property management, or a closely related field Employee management experience preferred Maintenance and/or handyman experience KNOWLEDGE, SKILLS & ABILITY Excellent oral and written communication skills and demonstrated commitment to responsive, high-quality internal and external customer service Ability to balance multiple priorities, respond to urgent operational needs, and remain effective in high-pressure situations Working knowledge of Google Workspace, Mac OS/iOS, PC hardware, Windows operating systems, Microsoft 365/Office applications, IT service-ticketing systems, asset management, and vendor-supported technology environments Demonstrated ability to work independently, exercise sound judgment, collaborate across departments, and lead work through influence Strong analytical and creative problem-solving skills . click apply for full job details

Job Description Job Description Cognitec develops market-leading face recognition technologies and applications for enterprise and government customers around the world. Our products are deployed in identity verification, law enforcement and video surveillance situations globally: across on-premise, cloud and mobile environments. Position is based in Rockland, MA Reports To: Vice President Americas Cognitec Systems Corporation owned by SALTO Group is a wholly-owned subsidiary of Cognitec Systems GmbH, headquartered in Dresden, Germany, providing sales and support services to customers in the Americas, North and South region. The Technical Specialist provides technical support to systems integrators; value added resellers (VARs) and end-customers for solution architecture, integration, installation, configuration, and ongoing usage of Cognitec products. In addition, they support pre-sales pipeline building, including Proof of Concepts (PoC's). The ideal candidate possesses considerable hands-on experience with solution architecture, computer hardware, infrastructure, networking and OS administration, in differing environments, over a period of at least 3 years. Direct face-to- face customer interaction experience is required along with exposure to some pre-sales/sales participation. Leadership attributes and Qualifications Must have : Integrity, Delegation. Communication. Self-Awareness. Gratitude. Learning Agility. Influence. Empathy Key areas of responsibility Ability to analyze customer requirements and propose well-designed technical solutions Test, evaluate and report on existing and new products and product releases Conduct comprehensive technical training for internal and external customers Install managed service solutions and maintain them remotely Troubleshoot and remedy applications and system issues remotely or on premises Provide internal support for demonstrations and tradeshows Provide product license fulfillment and product activation support. Desired skills and experience Substantial experience with software installation and configuration, computer hardware, networking and OS administration (Windows 10, Windows Server, and Linux) required Experience setting up PoC's and production solutions, in lab and end-customer environments Direct face-to-face customer interaction experience is required Pre-sales/sales participation exposure required Working knowledge of database management systems (MS SQL Server, PostgreSQL, Oracle) a plus Knowledge of C, C++, .NET or Java a plus Experience with Python programming a plus Familiarity with optical science, video and still camera equipment, and image processing a plus Strong technical writing and presentation/platform skills Excellent oral and written communication skills Exercised interpersonal and relationship management skills Must be self-motivated with a willingness to learn new technologies, and the wherewithal to successfully deploy them Demonstrated project management and organizational skills a plus Bachelor's Degree in Information Technology or related equivalent experience Travel Travel to customer sites and/or Trade Shows throughout the region is required as well as occasional travel to head office in Germany. We offer Intriguing technical challenges such as face recognition technology An experienced and highly motivated team State of the art innovation Salary commensurate with experience and performance Competitive Benefits package including medical, 401K, Paid Time Off and Professional Development support We are an equal opportunity employer committed to diversity in the workplace. Interested and qualified applicants can apply by e-mailing PDF versions of a cover letter, résumé and salary requirements to: E-mail: Quote reference: job title and place of publication

Job Description Job Description Hybrid (Mechanicsburg, PA Office) - Some local and Mid-Atlantic travel required Full-Time / Consultant Role JOB DESCRIPTION We are seeking a dynamic Specialist with a strong construction and IT background to join our team with hands on experience using Autodesk design tools like Revit, AutoCAD, and Bluebeam. In this hybrid role, you will assist in computerized drafting for residential, agricultural, and commercial projects along with bridging the gap between technical IT support and drafting/design expertise, supporting clients in the construction and architectural design industries. As a consultant, you will provide essential IT support to construction and design professionals that contribute directly to their daily drafting and design project needs. You must be comfortable shifting between technical support, CAD production, and client consulting throughout your work week. RESPONSIBILITIES (Design / Drafting) Utilize Autodesk products (Revit/AutoCAD/Bluebeam/3D Rendering software) working on multi- discipline architectural projects Develop detailed design concepts, including sketches, drawings, and 3D models. Prepare and modify construction documentation for commercial, agricultural, and residential projects, including new plans and renovations of existing buildings. Ensure compliance with building codes, zoning laws, and other regulations throughout the design process. Collaborate with clients to understand their needs and preferences for architectural projects. Assist in documentation for Permit applications. Prepare presentations and visualizations to effectively communicate design ideas. Conduct site visits and assessments to gather information for design development. Collaborate with engineers, contractors, and other professionals during the design and construction phases to ensure design integrity. Develop solutions for technical and design problems Assist with development and implementation of CADD Standards Ability to troubleshoot software and file issues. Oversee and coordinate BIM processes. RESPONSIBILITIES (IT Support) Provide day-to-day IT support for design and engineering professionals, including hardware, software, network, and application troubleshooting. Support and maintain CAD workstations and related software (AutoCAD, Revit, Bluebeam, etc.). Assist with BIM coordination and document control when required. Serve as a trusted consultant to construction and design clients, offering both technical support and design insights. Track and bill time accurately for all client-facing and internal tasks. Work closely with internal teams and clients to understand and deliver project goals. Travel to client sites across the Mid-Atlantic region as needed. QUALIFICATIONS Knowledge of Autodesk Products (Revit/AutoCAD/Bluebeam/3D rendering). Knowledge of wood, steel, and concrete construction details and processes. Strong troubleshooting skills with Windows-based systems, CAD workstations, and design software. Must have excellent communication, customer service, and problem-solving skills Exceptional attention to detail and ability to manage multiple tasks in a fast-paced environment. Must have a valid driver's license. Experience with cloud-based collaboration tools (e.g., BIM 360, Microsoft Teams). Certifications in IT support or CAD systems (e.g., Autodesk Certified Professional, CompTIA, Microsoft). Associate degree in Engineering Technology or CAD Technology, or a minimum of two full years of drafting experience. 3+ years of experience in IT support, preferably in the AEC (Architecture, Engineering, Construction) industry. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently.

Job Description Job Description Company Description At Mercedes Benz of Calabasas, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Hourly pay: $18.00 (The Mercedes-Benz Digital Experience Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $18.00) Our associates are happy to work here because: We boast the lowest turnover in the industry. We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). We are committed to developing and promoting within the company. Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO. We encourage peer to peer teamwork and recognition. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us! Job Description The Mercedes-Benz Digital Experience Specialist is responsible for assisting dealership customers with the setup, activation, and ongoing use of the Mercedes-Benz me Connect app and connected vehicle services. This position serves as the dealership's primary resource for helping customers understand and maximize their vehicle's digital and connected features. The representative will work closely with the Sales and Service departments to ensure customers have seamless digital experience from vehicle delivery through ownership. Responsibilities include guiding customers through app installation and account registration, pairing vehicles with their Mercedes-Benz account, explaining available connected services, troubleshooting common issues, and providing exceptional customer support. Responsibilities: Assist customers with downloading, registering, and setting up the Mercedes-Benz me Connect app. Guide customers through vehicle pairing, account activation, and connected-service enrollment. Educate customers on Mercedes-Benz digital features, remote vehicle functions, vehicle status, navigation, and other applicable connected services. Troubleshoot common app, account, connectivity, and activation issues and escalate technical concerns when necessary. Partner with Sales Consultants to ensure every new and pre-owned Mercedes-Benz customer receives a complete me Connect introduction during vehicle delivery. Maintain accurate customer and activation information while following dealership and Mercedes-Benz privacy and security procedures. Stay current on Mercedes-Benz connected technology, software updates, app functionality, and new digital products or services. Provide a high level of customer service while creating positive and technology-focused dealership experience. Qualifications Previous experience in customer service, automotive, dealership, technology, or product-support role preferred. Strong understanding and comfort with smartphones, mobile applications, Bluetooth connectivity, and digital technology. Excellent communication skills with the ability to explain technical information clearly to customers with varying levels of technology experience. Strong problem-solving and troubleshooting skills with a patient, solutions-oriented approach. Ability to work effectively with Sales, Service, and management teams in a fast-paced dealership environment. Highly organized, detail-oriented, and capable of managing multiple customer interactions while maintaining accurate records. Professional appearance and demeanor with a strong commitment to delivering an exceptional Mercedes-Benz customer experience. Additional Requirements: Valid driver's license with an acceptable driving record. Must be legally authorized to work in the United States. Ability to successfully complete pre-employment requirements, including background check, motor vehicle record (MVR) review, and drug screening. Additional Information Schedule: Full Time Monday through Saturday availability Sundays off What We Offer: Comprehensive benefits package, including medical, dental, and vision coverage Company-paid life insurance 401(k) retirement plan with company match (Traditional and Roth options) Generous paid time off and paid parental leave Ongoing training and professional development to support career growth A collaborative, performance-driven work environment Learn more: Sonic Automotive is a Fortune 500 leader and one of the largest automotive retailers in the U.S., powering a nationwide network of top-brand dealerships. We're transforming the car-buying experience with a fast-paced, people-first culture, innovative technology, and a relentless drive to win-for our guests and our teammates. All your information will be kept confidential according to EEO guidelines.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Strategic Permit Manager role - based in Arlington/Herndon VA, Seattle WA, or Austin TX - will be responsible for coordinating the planning, execution and evaluation of all critical government (aka Authority Having Jurisdiction (AHJ approvals required for land development related to data centers and essential supportive infrastructure. Specifically, the Strategic Permit Manager will support all development permitting processes for their assigned projects and will be responsible for working with partner teams (e.g. transaction, economic development, engineering, construction, utility, and environment teams) to develop, coordinate and negotiate a permit strategy, ensure that strategy is being executed effectively, and identify and mitigate risks associated with AHJ approval processes. Accordingly, the Strategic Permit Manager will crucially be a primary owner of direct AHJ engagement. A successful candidate in this role will have experience with real estate development regulations and AHJ/government engagement. Candidate should have a proven track record of delivering multiple, high-priority projects with tight timelines that required strong project management and cross-functional coordination with internal partner teams and outside consultants and counsel. Candidate must be able work in assigned office up to five days each week, with exception of work travel 25-50% of the time. Key job responsibilities • Identify all government approvals required to construct data center infrastructure. • Support entitlements approval process. • Coordinate internal and external project development teams to develop, negotiate and execute a permitting plan, ensuring all internal and external stakeholders are performing required actions at the appropriate time. • Own key relationships with AHJs and other key external stakeholders to act as a single point of contact for all strategic AHJ approval negotiations and escalations. • Identify, assess, mitigate and communicate risks to the permitting strategy to internal stakeholders and leadership. • Engage and manage the work of entitlement and permitting scheduling consultants and specialists. • Track real-time permit delivery metrics and complete after-action reviews to identify and solution opportunities for process improvement. • 25-50% travel A day in the life - Coordination communications (emails, calls, messages) with internal teams and consultants to plan and execute projects. - Analyze and develop technical AHJ approval materials. - Meet virtually and in-person with AHJ staff to coordinate requirements and approval strategy. - Develop and maintain AHJ approval schedules. - Travel to in-person internal and external meetings and workshops. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree or above - • 2+ years of entitlement and/or site development permitting experience - • 2+ years experience managing programs across cross functional teams, building processes and coordinating development schedules - 5+ years of project management experience in real estate development - 5+ years of working directly with government officials and regulatory bodies experience PREFERRED QUALIFICATIONS - Master's degree - Background in Urban Planning, Land Use Law, or Community Development - AICP or PMP certifications or experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, VA, Arlington - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually