Job Description Summary Onsite role in Grand Rapids, MI - candidates must be local or willing to relocate; remote is not an option. The Advanced Technology Organization (ATO) - Emerging Technologies Team focuses on early-stage pursuits and new technology introduction (NTI) in the areas of sensing, autonomy, artificial intelligence (AI)/machine learning (ML), cybersecurity, and advanced edge hardware. This role requires collaborating within a highly diverse technical team and directly interfacing with the business facing team and product managers to develop a technology strategy aligned with emerging market opportunities. The ATO Systems Security Engineering Technical Leader is expected to provide technical prowess, strategic collaboration, and visionary leadership to the technical team. The ATO Emerging Technologies Team is enabling mission management and multi-domain operations at the edge and is looking for a Technical Leader that can provide a holistic understanding of cybersecurity and electromagnetic spectrum operations (EMSO) strategies to provide a robust mission capability. Working closely with peers in the Emerging Technologies Team as well as product managers and key stakeholders across the ATO and Avionics organization, this individual will facilitate in bringing the strategic vision to reality and provide technical expertise in edge systems security engineering, emerging cybersecurity threats, and EMSO. Job Description Onsite role in Grand Rapids, MI - candidates must be local or willing to relocate; remote is not an option. Essential Responsibilities: More specifically, the individual will: Provide expertise in systems security engineering, particularly for edge devices and embedded platforms. Provide expertise in attack techniques, common and emerging threats, and develop defensive mitigation strategies at the logical and physical component level. Provide expertise in electronic warfare for RF spectrum dominance such as wireless communication, radar, and GPS-denied environments. Understand and apply industry standards and methodologies such as the Risk Management Framework (RMF). Security certifications such as Certified Embedded & Device Security Engineer (CEDSE). CISSP, Security+, Certified Ethical Hacker (CEH) or equivalent as per the DoD Directive 8140 or current DoD 8570 guidelines. Design, develop, and implement cybersecurity solutions in complex heterogeneous compute systems. Knowledge of low-level firmware and real-time software for embedded systems, including hardware-software integration, interfacing, and performance optimization. Develop quantitative risk assessments and analyze cybersecurity vulnerabilities. Support early-stage pursuit and capture strategies including customer engagement, defining/shaping requirements, proposal writing, and writing white papers. Collaborate directly with diverse technical teams, business teams, and product managers to co-develop a strategy that facilitates the transition of new technology into the Avionics product portfolio. Collaborate with subject matter experts (SMEs) and engineers to provide complete and holistic solutions to unique and dynamic customer requirements. Introduce and network with members of the customer community with GE's strategic leaders and sales representatives. Maintain a mindset of continuous learning, and be open to changing technical approaches as state-of-the-art technologies evolve. Develop transition plans such that new technologies developed have a clear path towards successfully fulfilling mission requirements and a continued plan for maturity and productization. Qualifications/Requirements: Bachelor's degree in Engineering, Physics, Mathematics, Computer Science, or related field from an accredited university or college (additional relevant work experience may qualify in lieu of degree). Minimum of 10 years of related experience in systems security engineering, threat intelligence and response, vulnerability assessment, and electronic attacks. Excellent communication, presentation, and technical writing skills tailored to broad variety of audiences. Willingness to travel ( 25%). This position requires U.S. citizenship status. The ability to obtain US Security Clearance. Desired Characteristics: Master's degree or Ph.D. in Engineering, Physics, Mathematics, Computer Science, or related field from an accredited university or college. Active U.S. Security Clearance. Knowledge of ISR, SIGINT, MASINT, and ELINT. Experience modeling, simulating, and analyzing emerging threats. Experience with scripting languages and modeling tools (e.g., Python, MATLAB, C/C++, AFSIM). Experience with intrusion detection, protection, and mitigation techniques. Knowledge of electronic attack methodologies such as signal spoofing and jamming, and associated mitigation strategies. Knowledge of attacks on machine learning algorithms and autonomous systems, and associated mitigation strategies. Knowledge of system engineering concepts and best practices Knowledge of digital signal processing (DSP), sensor deployment, and data acquisition. Proven track record of transitioning applied research to fieldable platforms. Experience applying the latest advancements in AI/ML to increase cyber resiliency. Strategic experience working through early-stage pursuits and customer engagement. Experience with aviation and defense products. Experience in project leadership and execution. Experience working with U.S. Government Sponsors. Experience working on research and development programs and developing rapid-reaction prototypes. Demonstrated capability to constructively partner and drive alignment across matrixed organization. Knowledge of avionics interfaces, military standards, and open architecture standards. The base pay range for this position is $167,000.00 - $223,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on 10/31/26. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. Onsite role in Grand Rapids, MI - candidates must be local or willing to relocate; remote is not an option. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3 . Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing. Relocation Assistance Provided: Yes
09/26/2026
Full time
Job Description Summary Onsite role in Grand Rapids, MI - candidates must be local or willing to relocate; remote is not an option. The Advanced Technology Organization (ATO) - Emerging Technologies Team focuses on early-stage pursuits and new technology introduction (NTI) in the areas of sensing, autonomy, artificial intelligence (AI)/machine learning (ML), cybersecurity, and advanced edge hardware. This role requires collaborating within a highly diverse technical team and directly interfacing with the business facing team and product managers to develop a technology strategy aligned with emerging market opportunities. The ATO Systems Security Engineering Technical Leader is expected to provide technical prowess, strategic collaboration, and visionary leadership to the technical team. The ATO Emerging Technologies Team is enabling mission management and multi-domain operations at the edge and is looking for a Technical Leader that can provide a holistic understanding of cybersecurity and electromagnetic spectrum operations (EMSO) strategies to provide a robust mission capability. Working closely with peers in the Emerging Technologies Team as well as product managers and key stakeholders across the ATO and Avionics organization, this individual will facilitate in bringing the strategic vision to reality and provide technical expertise in edge systems security engineering, emerging cybersecurity threats, and EMSO. Job Description Onsite role in Grand Rapids, MI - candidates must be local or willing to relocate; remote is not an option. Essential Responsibilities: More specifically, the individual will: Provide expertise in systems security engineering, particularly for edge devices and embedded platforms. Provide expertise in attack techniques, common and emerging threats, and develop defensive mitigation strategies at the logical and physical component level. Provide expertise in electronic warfare for RF spectrum dominance such as wireless communication, radar, and GPS-denied environments. Understand and apply industry standards and methodologies such as the Risk Management Framework (RMF). Security certifications such as Certified Embedded & Device Security Engineer (CEDSE). CISSP, Security+, Certified Ethical Hacker (CEH) or equivalent as per the DoD Directive 8140 or current DoD 8570 guidelines. Design, develop, and implement cybersecurity solutions in complex heterogeneous compute systems. Knowledge of low-level firmware and real-time software for embedded systems, including hardware-software integration, interfacing, and performance optimization. Develop quantitative risk assessments and analyze cybersecurity vulnerabilities. Support early-stage pursuit and capture strategies including customer engagement, defining/shaping requirements, proposal writing, and writing white papers. Collaborate directly with diverse technical teams, business teams, and product managers to co-develop a strategy that facilitates the transition of new technology into the Avionics product portfolio. Collaborate with subject matter experts (SMEs) and engineers to provide complete and holistic solutions to unique and dynamic customer requirements. Introduce and network with members of the customer community with GE's strategic leaders and sales representatives. Maintain a mindset of continuous learning, and be open to changing technical approaches as state-of-the-art technologies evolve. Develop transition plans such that new technologies developed have a clear path towards successfully fulfilling mission requirements and a continued plan for maturity and productization. Qualifications/Requirements: Bachelor's degree in Engineering, Physics, Mathematics, Computer Science, or related field from an accredited university or college (additional relevant work experience may qualify in lieu of degree). Minimum of 10 years of related experience in systems security engineering, threat intelligence and response, vulnerability assessment, and electronic attacks. Excellent communication, presentation, and technical writing skills tailored to broad variety of audiences. Willingness to travel ( 25%). This position requires U.S. citizenship status. The ability to obtain US Security Clearance. Desired Characteristics: Master's degree or Ph.D. in Engineering, Physics, Mathematics, Computer Science, or related field from an accredited university or college. Active U.S. Security Clearance. Knowledge of ISR, SIGINT, MASINT, and ELINT. Experience modeling, simulating, and analyzing emerging threats. Experience with scripting languages and modeling tools (e.g., Python, MATLAB, C/C++, AFSIM). Experience with intrusion detection, protection, and mitigation techniques. Knowledge of electronic attack methodologies such as signal spoofing and jamming, and associated mitigation strategies. Knowledge of attacks on machine learning algorithms and autonomous systems, and associated mitigation strategies. Knowledge of system engineering concepts and best practices Knowledge of digital signal processing (DSP), sensor deployment, and data acquisition. Proven track record of transitioning applied research to fieldable platforms. Experience applying the latest advancements in AI/ML to increase cyber resiliency. Strategic experience working through early-stage pursuits and customer engagement. Experience with aviation and defense products. Experience in project leadership and execution. Experience working with U.S. Government Sponsors. Experience working on research and development programs and developing rapid-reaction prototypes. Demonstrated capability to constructively partner and drive alignment across matrixed organization. Knowledge of avionics interfaces, military standards, and open architecture standards. The base pay range for this position is $167,000.00 - $223,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on 10/31/26. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. Onsite role in Grand Rapids, MI - candidates must be local or willing to relocate; remote is not an option. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3 . Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing. Relocation Assistance Provided: Yes
Reddit is a community of communities. It's built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet's largest sources of information. For more information, visit . Location: US remote-friendly Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be. Advertising is Reddit's primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business. About the Ads Data Science Team: The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods. We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling. About the Role: Reddit's Ads Data Science team is looking for a highly experienced Staff Data Scientist to advance the intelligence powering the advertiser experience on Reddit. In this role, you'll take deep ownership of a high-impact problem space within advertising, specializing in measurement, identity, and signal quality. This is a high-impact, high-autonomy role where you'll influence strategic direction, set a high technical bar, and drive cross-functional initiatives across one or more critical focus areas in the Ads organization. Responsibilities: Design the Future of Ads Identity: Develop/employ probabilistic models for identity resolution. Design the methodology that links on-platform and off-platform actions to maximize addressability while honoring privacy. Advance Lift Methodologies & Experimentation: Own the statistical rigor behind Reddit's Brand and Conversion Lift products. Innovate experimental design and develop infrastructure that supports large-scale, high-velocity, low-bias testing for advertisers. Maximize Signal for Predictive Performance: Define the strategy for new signal sources. You will mathematically quantify the value of these signals and work with modeling teams to incorporate them into predictive models, directly improving bidding efficiency and ROAS. Define Ground Truth & Evaluation Frameworks: Solve the industry-wide challenge of validating identity and measurement. Design the objective functions and truth sets used to train our models and measure the incremental impact of our identity graph. Lead Through Cross-Functional and Technical Influence: Collaborate deeply with engineering, product, and sales to align on strategic goals, translate insights into action, and drive execution. Set a high technical bar by mentoring others and championing best practices across modeling, experimentation, and measurement. Qualifications: Required: Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Physics, Economics, or Operations Research For M.S. holders: 10+ years of industry experience in applied science or data science roles For Ph.D. holders: 6+ years of industry experience in applied science or data science roles Deep understanding of the ads ecosystem Demonstrated expertise in at least one of the following areas: Measurement & Experimentation at Scale (with focus on lift and attribution) Identity Graph Creation & Resolution Methodology and Infrastructure Predictive Modeling with Signal Loss Advanced proficiency in statistical programming (Python or R) and SQL Experience with machine learning or optimization techniques Strong understanding of experimental design, causal inference, or A/B testing methodologies Exceptional problem-solving and communication skills, with a track record of influencing product and engineering partners Experience working in fast-paced, ambiguous environments with cross-functional teams Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $217,000-$303,900 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
09/25/2026
Full time
Reddit is a community of communities. It's built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet's largest sources of information. For more information, visit . Location: US remote-friendly Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be. Advertising is Reddit's primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business. About the Ads Data Science Team: The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods. We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling. About the Role: Reddit's Ads Data Science team is looking for a highly experienced Staff Data Scientist to advance the intelligence powering the advertiser experience on Reddit. In this role, you'll take deep ownership of a high-impact problem space within advertising, specializing in measurement, identity, and signal quality. This is a high-impact, high-autonomy role where you'll influence strategic direction, set a high technical bar, and drive cross-functional initiatives across one or more critical focus areas in the Ads organization. Responsibilities: Design the Future of Ads Identity: Develop/employ probabilistic models for identity resolution. Design the methodology that links on-platform and off-platform actions to maximize addressability while honoring privacy. Advance Lift Methodologies & Experimentation: Own the statistical rigor behind Reddit's Brand and Conversion Lift products. Innovate experimental design and develop infrastructure that supports large-scale, high-velocity, low-bias testing for advertisers. Maximize Signal for Predictive Performance: Define the strategy for new signal sources. You will mathematically quantify the value of these signals and work with modeling teams to incorporate them into predictive models, directly improving bidding efficiency and ROAS. Define Ground Truth & Evaluation Frameworks: Solve the industry-wide challenge of validating identity and measurement. Design the objective functions and truth sets used to train our models and measure the incremental impact of our identity graph. Lead Through Cross-Functional and Technical Influence: Collaborate deeply with engineering, product, and sales to align on strategic goals, translate insights into action, and drive execution. Set a high technical bar by mentoring others and championing best practices across modeling, experimentation, and measurement. Qualifications: Required: Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Physics, Economics, or Operations Research For M.S. holders: 10+ years of industry experience in applied science or data science roles For Ph.D. holders: 6+ years of industry experience in applied science or data science roles Deep understanding of the ads ecosystem Demonstrated expertise in at least one of the following areas: Measurement & Experimentation at Scale (with focus on lift and attribution) Identity Graph Creation & Resolution Methodology and Infrastructure Predictive Modeling with Signal Loss Advanced proficiency in statistical programming (Python or R) and SQL Experience with machine learning or optimization techniques Strong understanding of experimental design, causal inference, or A/B testing methodologies Exceptional problem-solving and communication skills, with a track record of influencing product and engineering partners Experience working in fast-paced, ambiguous environments with cross-functional teams Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $217,000-$303,900 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Job Description: VP, DATA SCIENCE - GenAI Technology Note: Fidelity will not provide immigration sponsorship for this position The Role This is an individual contributor data science (with a focus on GenAI) role. The Applied GenAI Technology team within Fidelity's Asset Management Technology is looking for a motivated data scientist with proven experience in GenAI-related projects, machine learning, and data science. In this role, the individual leads GenAI projects with diverse scope and complex business and technical challenges. Coordinates with senior business and technology partners to develop solutions to the most complex business analytical needs. Oversees end-to-end process to push code from research to production. Delivers results with clear and measurable impact to the business. Consults with senior business and technology partners to identify priorities and establish analytic goals, as well as form alignment on next steps. Executes on direction for data identification, collection and qualification activities. Presents reports and findings to senior technical and non-technical audiences. Enjoys collaboration and revels in working as part of a team to solve deep applied problems. Able to execute on multiple initiatives in parallel. Plays an active mentorship role to others in the team. You will have: PhD or Master's in Data Science, Computer Science, Statistics, Physics, or Finance (with a background in Statistics), with 7 plus years of industrial experience. Experience working with LLMs for solving data science problems, information retrieval applications, clustering, and coding; emphasis on putting (or working with) LLM-based applications in production Experience working and closely collaborating with an Engineering team, sharing best development practices under a common goal of shipping reliable software Deep expertise in Python, as well as data-centric techniques including engineering principles for building efficient inference tools Experience taking an application from research to production and realizing measurable value from it to the team or firm Ability to work on and drive progress for multiple projects or initiatives at the same time Experience guiding business on identifying AI/ML use cases and optimally contributing to brainstorming sessions or consulting sessions Desires to create a climate that values and rewards contributions, drive, ownership, initiative, and achievement of results Excellent planning, project management, communication, leadership, and research skills Experience communicating results to business stakeholders with a focus on clear, concise, and understandable delivery including conveying statistical findings through data visualizations Enthusiasm for learning new skills and domains, including applying state-of-the-art ML research and LLMs to real-world data challenges The Team We are a GenAI technology team within the Quantitative Research and Investment Technology division in the Asset Management vertical. We partner with investment professionals, portfolio managers, analysts, quants, traders, and other technology teams to build AI/ML and LLM-based solutions that provide insight and drive measurable value. We focus on applied problems that can be taken from the exploratory phase all the way to production. We enjoy learning new skills and appreciate the challenges that come from working with state of the art AI models in a rapidly evolving space. Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Certifications: Category: Data Analytics and Insights
09/25/2026
Full time
Job Description: VP, DATA SCIENCE - GenAI Technology Note: Fidelity will not provide immigration sponsorship for this position The Role This is an individual contributor data science (with a focus on GenAI) role. The Applied GenAI Technology team within Fidelity's Asset Management Technology is looking for a motivated data scientist with proven experience in GenAI-related projects, machine learning, and data science. In this role, the individual leads GenAI projects with diverse scope and complex business and technical challenges. Coordinates with senior business and technology partners to develop solutions to the most complex business analytical needs. Oversees end-to-end process to push code from research to production. Delivers results with clear and measurable impact to the business. Consults with senior business and technology partners to identify priorities and establish analytic goals, as well as form alignment on next steps. Executes on direction for data identification, collection and qualification activities. Presents reports and findings to senior technical and non-technical audiences. Enjoys collaboration and revels in working as part of a team to solve deep applied problems. Able to execute on multiple initiatives in parallel. Plays an active mentorship role to others in the team. You will have: PhD or Master's in Data Science, Computer Science, Statistics, Physics, or Finance (with a background in Statistics), with 7 plus years of industrial experience. Experience working with LLMs for solving data science problems, information retrieval applications, clustering, and coding; emphasis on putting (or working with) LLM-based applications in production Experience working and closely collaborating with an Engineering team, sharing best development practices under a common goal of shipping reliable software Deep expertise in Python, as well as data-centric techniques including engineering principles for building efficient inference tools Experience taking an application from research to production and realizing measurable value from it to the team or firm Ability to work on and drive progress for multiple projects or initiatives at the same time Experience guiding business on identifying AI/ML use cases and optimally contributing to brainstorming sessions or consulting sessions Desires to create a climate that values and rewards contributions, drive, ownership, initiative, and achievement of results Excellent planning, project management, communication, leadership, and research skills Experience communicating results to business stakeholders with a focus on clear, concise, and understandable delivery including conveying statistical findings through data visualizations Enthusiasm for learning new skills and domains, including applying state-of-the-art ML research and LLMs to real-world data challenges The Team We are a GenAI technology team within the Quantitative Research and Investment Technology division in the Asset Management vertical. We partner with investment professionals, portfolio managers, analysts, quants, traders, and other technology teams to build AI/ML and LLM-based solutions that provide insight and drive measurable value. We focus on applied problems that can be taken from the exploratory phase all the way to production. We enjoy learning new skills and appreciate the challenges that come from working with state of the art AI models in a rapidly evolving space. Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Certifications: Category: Data Analytics and Insights
Date Posted: 2026-08-10 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Top Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Systems Engineering and Test Capabilities (SETC) organization is currently hiring a Principal Systems Engineer, for the Effectors team to join our Tucson, AZ location. SETC is an exciting and challenging environment where you will have the opportunity to design, develop and partner with multi-disciplines to shape innovative solutions for our customers. Join our organization and experience the Systems V engineering life cycle while interfacing with a variety of engineering disciplines, subject matter experts, Chief Engineers, Chief Technologists, the customer, and so many more to ensure we design, integrate, and strengthen our systems to work the first time and every time for our warfighters! As a Principal Systems Engineer you will be responsible for technical rigor of requirements documents, including developing/writing requirements, updating existing requirements, coordination of requirement maintenance, across team collaboration, sharing program process knowledge, mentoring engineers, and working with the technical and program leads execute program tasks. Responsibilities include, but are not limited to, requirements management, providing SE oversight during integration and test activities. In this role, you will have the opportunity to work on an effectors project pertinent to the systems lifecycle. This role is on-site at our Tucson, AZ campus. What You Will Do Update, maintain, and improve requirements and requirements documentation for development and production efforts Support Design and System Verification testing Provide SE guidance and support during integration and test efforts Support system performance analysis, and Integration and Test Mentor and guide team members, including engagement of Subject Matter Experts (SMEs) Participate in Failure Investigations Facilitate knowledge transfer within and across IPTs/CPTs to include Cross-Functional collaboration and coordination Conduct Trade Studies and present results to customers Support test equipment software integration and verification for system test Qualifications You Must Have Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 8 years of relevant experience Experience in Systems Engineering in one or more of the following areas: Developing & Refining CONOPS, System Architecture, System Requirement, Requirements Verification Strategies & Plans Experience with developing system requirements specifications and requirements management processes Verification and Qualification testing experience Qualifications We Prefer Masters or PhD in Engineering, Computer Science, Math or Physics Experience working with multi-disciplinary technical and/or engineering teams Experience in Systems Engineering on a Missile Program Experience in the Defense Industry beyond Raytheon Experience using Agile framework development methods / processes Experience with Model-Based Systems Engineering and associated tools SW/FW Verification and Qualification testing experience Prior experience with foreign military sales A self-starter who can take on task with limited guidance Customer focus and collaboration skills Experience with performance analysis Experience with DOORS and/or cPDM Ability to perform trade studies to optimize system performance Understanding of Systems Engineering Product Development Cycle Familiarity with system safety, reliability, and configuration management Experience with Agile, Model-Based Systems Engineering (MBSE), and/or Digital Engineering What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance is available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: This position is an onsite role - Tucson, AZ : ,-az-location We Are RTX As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
09/25/2026
Full time
Date Posted: 2026-08-10 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Top Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Systems Engineering and Test Capabilities (SETC) organization is currently hiring a Principal Systems Engineer, for the Effectors team to join our Tucson, AZ location. SETC is an exciting and challenging environment where you will have the opportunity to design, develop and partner with multi-disciplines to shape innovative solutions for our customers. Join our organization and experience the Systems V engineering life cycle while interfacing with a variety of engineering disciplines, subject matter experts, Chief Engineers, Chief Technologists, the customer, and so many more to ensure we design, integrate, and strengthen our systems to work the first time and every time for our warfighters! As a Principal Systems Engineer you will be responsible for technical rigor of requirements documents, including developing/writing requirements, updating existing requirements, coordination of requirement maintenance, across team collaboration, sharing program process knowledge, mentoring engineers, and working with the technical and program leads execute program tasks. Responsibilities include, but are not limited to, requirements management, providing SE oversight during integration and test activities. In this role, you will have the opportunity to work on an effectors project pertinent to the systems lifecycle. This role is on-site at our Tucson, AZ campus. What You Will Do Update, maintain, and improve requirements and requirements documentation for development and production efforts Support Design and System Verification testing Provide SE guidance and support during integration and test efforts Support system performance analysis, and Integration and Test Mentor and guide team members, including engagement of Subject Matter Experts (SMEs) Participate in Failure Investigations Facilitate knowledge transfer within and across IPTs/CPTs to include Cross-Functional collaboration and coordination Conduct Trade Studies and present results to customers Support test equipment software integration and verification for system test Qualifications You Must Have Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 8 years of relevant experience Experience in Systems Engineering in one or more of the following areas: Developing & Refining CONOPS, System Architecture, System Requirement, Requirements Verification Strategies & Plans Experience with developing system requirements specifications and requirements management processes Verification and Qualification testing experience Qualifications We Prefer Masters or PhD in Engineering, Computer Science, Math or Physics Experience working with multi-disciplinary technical and/or engineering teams Experience in Systems Engineering on a Missile Program Experience in the Defense Industry beyond Raytheon Experience using Agile framework development methods / processes Experience with Model-Based Systems Engineering and associated tools SW/FW Verification and Qualification testing experience Prior experience with foreign military sales A self-starter who can take on task with limited guidance Customer focus and collaboration skills Experience with performance analysis Experience with DOORS and/or cPDM Ability to perform trade studies to optimize system performance Understanding of Systems Engineering Product Development Cycle Familiarity with system safety, reliability, and configuration management Experience with Agile, Model-Based Systems Engineering (MBSE), and/or Digital Engineering What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance is available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: This position is an onsite role - Tucson, AZ : ,-az-location We Are RTX As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
09/24/2026
Full time
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
09/24/2026
Full time
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
09/24/2026
Full time
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
09/24/2026
Full time
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
09/24/2026
Full time
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details
