Guidehouse
Mc Lean, Virginia
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Citizenship: US Citizenship is required Education: US equivalent Bachelor's degree required Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Citizenship: US Citizenship is required Education: US equivalent Bachelor's degree required Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Guidehouse
Mc Lean, Virginia
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Citizenship: US Citizenship is required Education: US equivalent Bachelor's degree required Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Citizenship: US Citizenship is required Education: US equivalent Bachelor's degree required Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
PrismHR
Chandler, Arizona
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
TRC Talent Solutions
Atlanta, Georgia
Job Description Job Description Client Overview Our client is a recognized leader in supply chain and enterprise software solutions, helping organizations optimize complex operations through innovative technology platforms. This opportunity offers the chance to directly influence digital engagement strategies for a global B2B software organization by improving high-value customer journeys and conversion performance. Overview The Contractor Conversion Rate Optimization (CRO) Strategist will be responsible for improving the effectiveness of key digital experiences across the organization's web properties. This role helps drive qualified lead generation by analyzing user behavior, identifying conversion barriers, and implementing data-driven optimization strategies that improve engagement and pipeline outcomes. Summary We are seeking an experienced CRO Strategist with a strong background in B2B SaaS and enterprise software marketing. The ideal candidate will possess expertise in conversion optimization, experimentation, analytics, and buyer journey analysis. Success in this role requires a data-driven professional who can translate user insights into measurable improvements in demo requests, content downloads, event registrations, and marketing-generated pipeline opportunities. Responsibilities Analyze buyer journeys and conversion funnels across enterprise website experiences to identify friction points and drop-off areas. Map user behavior across multiple buyer personas, including business and technical decision-makers. Develop and execute A/B tests and multivariate experiments to improve conversion rates and user engagement. Optimize landing pages, solution pages, resource centers, and other high-value digital experiences. Improve enterprise lead capture forms and conversion paths while maintaining lead quality standards. Develop testing hypotheses based on quantitative and qualitative user data. Utilize analytics platforms, session recordings, click maps, and behavioral insights to support experimentation strategies. Measure and report on experiment performance, conversion improvements, and business impact. Partner with Product Marketing, Brand, Content, SEO, and Web Development teams to implement optimization initiatives. Support optimization efforts within an enterprise Optimizely Digital Experience Platform (DXP) environment. Track and evaluate the downstream impact of optimization efforts on lead quality, opportunity creation, and pipeline generation. Present findings, recommendations, and performance results to stakeholders and business leaders. Qualifications Bachelor's degree in Marketing, Business, Analytics, Communications, Digital Marketing, or a related field preferred. 5+ years of experience in Conversion Rate Optimization (CRO), Growth Marketing, Digital Marketing, or related disciplines. Proven experience within B2B SaaS, enterprise software, or technology-focused organizations. Advanced experience with web analytics platforms, including Google Analytics 4 (GA4) or comparable solutions. Hands-on experience designing, executing, and analyzing A/B tests and multivariate experiments using Optimizely or similar enterprise testing platforms. Strong understanding of buyer journey mapping, funnel analysis, and user behavior optimization. Experience leveraging heatmaps, session recordings, clickstream analysis, and behavioral analytics tools. Familiarity with CRM and marketing automation platforms such as Salesforce, Marketo, HubSpot, or similar systems. Demonstrated success improving lead-to-opportunity conversion rates, lead generation performance, or marketing-generated pipeline. Strong analytical, reporting, and data interpretation skills. Experience collaborating with cross-functional teams including Marketing, Product, Development, SEO, and Content. Excellent communication, presentation, and stakeholder management skills. Experience working within enterprise website environments and digital experience platforms preferred. Knowledge of statistical testing methodologies and experimentation best practices preferred. Ability to work effectively in a fully remote contract environment. No travel requirements specified. TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner while connecting talented professionals with opportunities to grow their careers.
Job Description Job Description Client Overview Our client is a recognized leader in supply chain and enterprise software solutions, helping organizations optimize complex operations through innovative technology platforms. This opportunity offers the chance to directly influence digital engagement strategies for a global B2B software organization by improving high-value customer journeys and conversion performance. Overview The Contractor Conversion Rate Optimization (CRO) Strategist will be responsible for improving the effectiveness of key digital experiences across the organization's web properties. This role helps drive qualified lead generation by analyzing user behavior, identifying conversion barriers, and implementing data-driven optimization strategies that improve engagement and pipeline outcomes. Summary We are seeking an experienced CRO Strategist with a strong background in B2B SaaS and enterprise software marketing. The ideal candidate will possess expertise in conversion optimization, experimentation, analytics, and buyer journey analysis. Success in this role requires a data-driven professional who can translate user insights into measurable improvements in demo requests, content downloads, event registrations, and marketing-generated pipeline opportunities. Responsibilities Analyze buyer journeys and conversion funnels across enterprise website experiences to identify friction points and drop-off areas. Map user behavior across multiple buyer personas, including business and technical decision-makers. Develop and execute A/B tests and multivariate experiments to improve conversion rates and user engagement. Optimize landing pages, solution pages, resource centers, and other high-value digital experiences. Improve enterprise lead capture forms and conversion paths while maintaining lead quality standards. Develop testing hypotheses based on quantitative and qualitative user data. Utilize analytics platforms, session recordings, click maps, and behavioral insights to support experimentation strategies. Measure and report on experiment performance, conversion improvements, and business impact. Partner with Product Marketing, Brand, Content, SEO, and Web Development teams to implement optimization initiatives. Support optimization efforts within an enterprise Optimizely Digital Experience Platform (DXP) environment. Track and evaluate the downstream impact of optimization efforts on lead quality, opportunity creation, and pipeline generation. Present findings, recommendations, and performance results to stakeholders and business leaders. Qualifications Bachelor's degree in Marketing, Business, Analytics, Communications, Digital Marketing, or a related field preferred. 5+ years of experience in Conversion Rate Optimization (CRO), Growth Marketing, Digital Marketing, or related disciplines. Proven experience within B2B SaaS, enterprise software, or technology-focused organizations. Advanced experience with web analytics platforms, including Google Analytics 4 (GA4) or comparable solutions. Hands-on experience designing, executing, and analyzing A/B tests and multivariate experiments using Optimizely or similar enterprise testing platforms. Strong understanding of buyer journey mapping, funnel analysis, and user behavior optimization. Experience leveraging heatmaps, session recordings, clickstream analysis, and behavioral analytics tools. Familiarity with CRM and marketing automation platforms such as Salesforce, Marketo, HubSpot, or similar systems. Demonstrated success improving lead-to-opportunity conversion rates, lead generation performance, or marketing-generated pipeline. Strong analytical, reporting, and data interpretation skills. Experience collaborating with cross-functional teams including Marketing, Product, Development, SEO, and Content. Excellent communication, presentation, and stakeholder management skills. Experience working within enterprise website environments and digital experience platforms preferred. Knowledge of statistical testing methodologies and experimentation best practices preferred. Ability to work effectively in a fully remote contract environment. No travel requirements specified. TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner while connecting talented professionals with opportunities to grow their careers.