10 jobs found

About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.

This is a full-time on-site position at our client in Laguna Niguel, requires regular work from our corporate office in Huntington Beach CAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking a Technical Support Specialist primarily supporting one of our clients in Laguna Niguel. You will install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy, enjoy supporting end users, and looking to learn new technologies in a fast-paced environment, we'd like to meet you! To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions and be able to communicate clearly both verbally and written. You should be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. This is a great opportunity to expand your IT knowledge with a fast-growing IT Service Provider! Responsibilities: -Provide Windows, Mac, mobile device, cloud application (e.g. Microsoft 365, Google Workspace, etc.), support -Troubleshoot network connectivity issues, install operating systems & applications, system imaging and system migration -Setup and train users with required applications and hardware -Resolve issues for clients remotely and in-person -Assist with regular proactive monitoring of client backup & data recovery operations -Track customer issues and resolutions with using our ticketing system -Build rapport with clients Requirements: -4-Year College Degree or equivalent experience in a similar position -Microsoft 365 / Azure Management -VMware experience a plus -At least 1 Moderate Level certification desired (e.g. Microsoft, CompTIA) -Excellent verbal and written communication skills -Strong troubleshooting and critical thinking skills -Positive and professional demeanor -Must demonstrate the ability to effectively work independently -Must have strong organizational, priority and time management skills with the ability to multitask -Reliable personal vehicle with the ability to drive to clients as required -Ability to participate in after hours on-call rotation Compensation/Benefits: -Ten paid holidays per year -Paid time off -Paid Sick time -401(k) with matching -Health insurance -Dental insurance -Vision insurance -Volunteer time off -Casual work environment -Cell phone reimbursement -Professional development assistance -Referral program

Are you passionate about technology and eager to kick-start your career in IT? We're looking for an IT Support Specialist to join our growing team. The IT Support Specialist provides first-line technical support for employees across TRA (Tax Relief Advocates) and DRA (Debt Relief Advocates). This role is responsible for user onboarding/offboarding, troubleshooting system access issues, supporting daily operations in Microsoft Azure and Intune environments, and ensuring smooth functioning of desktop applications such as Intuit ProSeries, Microsoft 365, and other company systems. The position requires strong technical aptitude, customer service skills, and a security-conscious mindset to support operations in a regulated environment. Key Responsibilities: User Lifecycle Management Perform onboarding and offboarding tasks for employees, including: Account creation, licensing, and group assignment in Microsoft Entra ID (Azure AD) and Google Workspace. Workstation setup, device registration, and compliance enforcement via Intune / Azure. Configuration of SSO access for enterprise apps. Secure deprovisioning, access revocation, and data backup during offboarding. Maintain user access logs, equipment inventory, and asset lifecycle records. Technical Support (Level 1) Provide first-level troubleshooting for: Enterprise software applications. Azure Virtual Desktop (AVD) connectivity and session performance. Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). VPN, MFA, and SSO login issues. Hardware and peripheral setup (printers, scanners, webcams, etc.). Escalate unresolved issues to Level 2 or vendor support as needed, with proper documentation. Maintain clear records of tickets, incidents, and resolutions. System Administration Register and manage devices in Microsoft Entra / Intune for compliance and conditional access. Monitor device health, patch updates, and Defender for Endpoint alerts. Support configuration and auditing of Azure AD Join and BitLocker policies. Run regular security and compliance checks aligned with WISP and IRS data protection requirements. Operational Support Maintain and update onboarding documentation and IT SOPs. Support user license management and access provisioning across tools. Assist with IT inventory, equipment deployment, and workstation imaging. Provide basic end-user training on company systems and cybersecurity best practices. What We're Looking For: Associate degree in Information Technology, Computer Science, or a related field required. Bachelor's degree preferred (or equivalent professional experience in IT support). 1-3 years of hands-on experience in IT support, helpdesk, or system administration. Proficiency with Microsoft Entra ID (Azure AD), Intune, and Microsoft 365 Admin Center. Familiarity with Windows 10/11, and virtual desktop environments. Understanding of SSO, MFA, and conditional access policies. Basic networking skills (IP configuration, DNS, VPN). Excellent communication and troubleshooting abilities. Strong attention to detail and documentation discipline. Customer service-oriented and able to multitask in a fast-paced environment. Skills and Traits That Will Make You Stand Out: Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or Azure Fundamentals (AZ-900). Experience supporting Genesys Cloud, RingCentral, or similar telephony platforms. Familiarity with Google Workspace Admin Console and cross-domain SSO integration. Self-motivated with a strong desire to learn and grow. Customer-oriented with excellent problem-solving skills. Ability to handle multiple tasks and prioritize effectively. A friendly and professional attitude, both in person and over the phone. Physical Requirements: Ability to lift and carry materials up to 25 pounds. Mobility to move between work areas and perform office tasks. Performance Indicators: Ticket response and resolution times. User satisfaction ratings. Compliance with onboarding/offboarding SLAs. Intune device compliance and audit accuracy. Reduction of recurring support incidents through proactive measures. Why Work With Us? Hands-on experience in a growing IT department. Opportunity to learn from experienced IT professionals. Collaborative and supportive work environment. Growth potential in IT and beyond! Ready to Get Started? If you're ready to launch your IT career and be part of a great team, apply today! Job Details Position Type: Full time, 40+ hours per week Compensation: $23.00 to 32.00 per hour. Final rate will be based on qualifications and relevant experience. Location: Irvine, CA onsite required Application Process Qualified applicants may be invited to complete a brief AI-facilitated interview designed to help us learn more about your experience and qualifications. After the AI interview, a member of our recruiting team will personally review your responses and follow up with next steps if you're selected to move forward. This AI tool is used solely to support our recruiters in the initial screening process all final hiring decisions are made by our talent acquisition team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. is an Equal Opportunity Employer. We value diversity and encourage all qualified individuals to apply.

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. About the role: As a Copilot Adoption Specialist, you will scale the Microsoft 365 Copilot adoption and enablement across the enterprise. You will add capacity to sustain adoption at scale while keeping pace with ongoing platform changes, partnering with partners to drive measurable growth in usage and engagement. The specialist translates evolving Copilot capabilities into practical business scenarios and contributes to a scalable enablement model that supports continued expansion of Copilot across the organization. You will report to the Manager, User Experience & Collaboration and be located at Cranberry Township, PA. This is a hybrid role. Key Responsibilities: Track new Microsoft 365 Copilot capabilities and map them to practical business use cases in consideration of enterprise needs. Support and expand the Copilot champion program across departments, including engagement schedule, content development, and feedback collection. Lead Center of Excellence activities, including enablement sessions, office hours, and structured use case sharing. Work with partners to identify opportunities to improve productivity and collaboration through use of Copilot. Support development of adoption metrics, governance approaches, communications, and reporting tied to usage and value realization. Contribute to standardized enablement materials, guides, and guidance to provide a consistent user experience across the organization. Improve measurable growth in Copilot usage across assigned departments. Develop relationships with champions and partners to sustain a feedback and improvement loop. Help enable enterprise-wide agentic AI management strategies Qualifications: Bachelor's degree in Information Technology, Business, Communications, or equivalent experience Minimum 1-2 years of experience supporting user adoption, training, or enablement initiatives at scale Translate technical capabilities into clear, practical guidance Working knowledge of Microsoft 365 platforms (Teams, Outlook, SharePoint, OneDrive, Power Platform) and how Copilot integrates across them Experience supporting user adoption, training, or enablement programs at scale Engage with all partners, across departments Manage multiple workstreams in a fast-evolving environment Handle diverse situations and rapidly changing priorities with deadlines Communicate and collaborate with clients, peers, and management to troubleshoot issues, and recommend and implement solutions Must have experience driving customer success We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $69,200 to $86,500 per year. Why Westinghouse? Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer: Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members 401(k) with Company Match Contributions to support employees' retirement Paid Vacations and Company Holidays Opportunities for Flexible Work Arrangements to promote work-life balance Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers Global Recognition and Service Programs to celebrate employee accomplishments and service Employee Referral Program Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork and Accountability While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter Facebook LinkedIn YouTube

Job DescriptionJob Description Pacific Aerospace Consulting, Inc (PAC) is an innovative, privately-owned company delivering high-impact operational capability to our Defense and commercial partners. Our trusted team of engineers, operational experts and technical specialists share a passion for the capabilities we support - always ready to go the extra mile to ensure mission success. We look for people who value integrity, flexibility, and professionalism - these values set the standard for everything we do. Our culture allows us a unique opportunity to make - and see - an impact. We enable autonomy, value professional curiosity and decisiveness, and - above all - cultivate collaboration. Our ideal candidate doesn't just 'fit' our culture - they add something unique and enhance it. About the role We have an exciting opportunity for an organized, tech-savvy individual to join our team supporting defense aerospace operations - no prior defense experience required. This is a part-time, three-month fixed-term contract position based in Lexington Park, MD. Assignments will vary, but will include the following responsibilities: Technical & Administrative Proficiency - Utilize Microsoft Office 365 Suite, collaboration platforms, and document management systems to support daily operations, reporting, recordkeeping, and coordination activities. Maintain organized digital records, assist with document control processes, and support efficient information management practices. Computer Literacy - Demonstrate strong general computer literacy, including the ability to quickly learn new software, systems, and processes with minimal supervision. Facility Coordination - Support client on-site as central point of contact for all facility-related inquiries and requests, including facility maintenance, procurement, and services provided. No facilities background is required - strong organizational skills and follow-through are what matter. ICT Support - Support client on-site as central point of contact for network, infrastructure, software, and equipment inquiries. This is a coordination and triage role - general tech-savviness and a willingness to learn are more important than formal ICT qualifications. Quality Assurance - Ensure work is completed consistently and to a professional standard by following established PAC procedures and on-site instructions. This includes accurate recordkeeping, use of approved document templates, and professional written communication. No formal quality qualifications required. Travel - Local and interstate travel in support of this position. Occasional local travel may be required; interstate travel is infrequent. This is an office-based role supported by a local team, with training and guidance available on the ground. The broader PAC team operates across multiple locations and time zones, and your on-site presence is key to supporting colleagues whose remote access to certain systems is limited. Minimum Qualifications: Demonstrates strong computer literacy with the ability to quickly learn new software tools, and confidence working across Microsoft Office 365, collaboration tools, shared drives, and document management systems. Demonstrated experience providing ICT support services related to office infrastructure and equipment, including internet services, printers, scanners, and basic networked devices. Holds, or is eligible to obtain, a US or Australian Secret security clearance - preferred but not essential; PAC will support the clearance process for the right candidate. Ability to comply with International Traffic in Arms Requirements. Our ideal candidate is someone who: Values autonomy, takes ownership of assigned responsibilities, and proactively identifies solutions with minimal direction. Displays exceptional attention to detail, ensuring accuracy and thoroughness in all tasks. Is an effective communicator and demonstrates a willingness to work collaboratively. Is adaptable and willing to learn new technologies, processes, and operational requirements. Is able to multi-task and adjust to changing priorities in a dynamic work environment. Has a strong work ethic and always displays integrity and professionalism. Possesses excellent problem-solving abilities, proactively addressing challenges, and demonstrates initiative in resolving independently before escalating when appropriate. PAC Benefits We recognize the value of your unique skills and will provide you with a flexible working environment, ongoing training and development opportunities and a competitive salary. Part-time employees do not receive medical benefits. Additional benefits include: Paid sick leave 401(k) plan with employer matching Employee assistance program Flexible schedule Professional development assistance Referral program International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Due to the nature of this role, we are only able to consider applicants for this position who are US or Australian citizens. Holding, or eligibility to obtain, and maintaining a secret security clearance is a condition of employment in this role. Unsolicited applications from agencies will not be considered. Integrity is one of PAC's core values and as such, we are committed to a culture of diversity and inclusion. PAC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job DescriptionJob Description Pacific Aerospace Consulting, Inc (PAC) is an innovative, privately-owned company delivering high-impact operational capability to our Defense and commercial partners. Our trusted team of engineers, operational experts and technical specialists share a passion for the capabilities we support - always ready to go the extra mile to ensure mission success. We look for people who value integrity, flexibility, and professionalism - these values set the standard for everything we do. Our culture allows us a unique opportunity to make - and see - an impact. We enable autonomy, value professional curiosity and decisiveness, and - above all - cultivate collaboration. Our ideal candidate doesn't just 'fit' our culture - they add something unique and enhance it. About the role We have an exciting opportunity for an organized, tech-savvy individual to join our team supporting defense aerospace operations - no prior defense experience required. This is a part-time, three-month fixed-term contract position based in Lexington Park, MD. Assignments will vary, but will include the following responsibilities: Technical & Administrative Proficiency - Utilize Microsoft Office 365 Suite, collaboration platforms, and document management systems to support daily operations, reporting, recordkeeping, and coordination activities. Maintain organized digital records, assist with document control processes, and support efficient information management practices. Computer Literacy - Demonstrate strong general computer literacy, including the ability to quickly learn new software, systems, and processes with minimal supervision. Facility Coordination - Support client on-site as central point of contact for all facility-related inquiries and requests, including facility maintenance, procurement, and services provided. No facilities background is required - strong organizational skills and follow-through are what matter. ICT Support - Support client on-site as central point of contact for network, infrastructure, software, and equipment inquiries. This is a coordination and triage role - general tech-savviness and a willingness to learn are more important than formal ICT qualifications. Quality Assurance - Ensure work is completed consistently and to a professional standard by following established PAC procedures and on-site instructions. This includes accurate recordkeeping, use of approved document templates, and professional written communication. No formal quality qualifications required. Travel - Local and interstate travel in support of this position. Occasional local travel may be required; interstate travel is infrequent. This is an office-based role supported by a local team, with training and guidance available on the ground. The broader PAC team operates across multiple locations and time zones, and your on-site presence is key to supporting colleagues whose remote access to certain systems is limited. Minimum Qualifications: Demonstrates strong computer literacy with the ability to quickly learn new software tools, and confidence working across Microsoft Office 365, collaboration tools, shared drives, and document management systems. Demonstrated experience providing ICT support services related to office infrastructure and equipment, including internet services, printers, scanners, and basic networked devices. Holds, or is eligible to obtain, a US or Australian Secret security clearance - preferred but not essential; PAC will support the clearance process for the right candidate. Ability to comply with International Traffic in Arms Requirements. Our ideal candidate is someone who: Values autonomy, takes ownership of assigned responsibilities, and proactively identifies solutions with minimal direction. Displays exceptional attention to detail, ensuring accuracy and thoroughness in all tasks. Is an effective communicator and demonstrates a willingness to work collaboratively. Is adaptable and willing to learn new technologies, processes, and operational requirements. Is able to multi-task and adjust to changing priorities in a dynamic work environment. Has a strong work ethic and always displays integrity and professionalism. Possesses excellent problem-solving abilities, proactively addressing challenges, and demonstrates initiative in resolving independently before escalating when appropriate. PAC Benefits We recognize the value of your unique skills and will provide you with a flexible working environment, ongoing training and development opportunities and a competitive salary. Part-time employees do not receive medical benefits. Additional benefits include: Paid sick leave 401(k) plan with employer matching Employee assistance program Flexible schedule Professional development assistance Referral program International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Due to the nature of this role, we are only able to consider applicants for this position who are US or Australian citizens. Holding, or eligibility to obtain, and maintaining a secret security clearance is a condition of employment in this role. Unsolicited applications from agencies will not be considered. Integrity is one of PAC's core values and as such, we are committed to a culture of diversity and inclusion. PAC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job DescriptionJob Description Customer Operations & Procurement Specialist - Job Posting Eckert & Ziegler Radiopharma, Inc. (EZRI) Wilmington, Massachusetts On-site Full-Time About EZRI Eckert & Ziegler Radiopharma, Inc. (EZRI) is the Wilmington, Massachusetts operation of Eckert & Ziegler - a global medical technology company built on isotope technology, with more than 1,000 employees worldwide. Our products and services range from equipment and medical devices through medical isotope manufacturing and contract manufacturing services for pharmaceutical partners developing targeted cancer therapies and diagnostic imaging agents. The Role We are looking for a highly organized Customer Operations & Procurement Specialist to own the day-to-day flow of customer orders for a growing radiopharmaceutical manufacturing business. You will be the point of contact customers reach for order status and documentation, and the person vendors hear from on purchase orders and deliveries. The role centers on order processing in Microsoft Dynamics 365, isotope order management, and administration of customer and vendor procurement portals, with support responsibility for purchase order issuance and accounts receivable collections. This is a full-time, on-site role working closely with Accounting, Supply Chain, and Operations - high visibility, real ownership, and a direct line of sight into how a regulated manufacturing business runs. What You'll Do Review incoming customer purchase orders before processing to confirm pricing, vendor and ship-to information, and other order details are correct. Create and maintain sales orders in Microsoft Dynamics 365, and issue order confirmations to customers. Communicate with customers on order status, delivery dates, tracking, and general requests, questions, and documentation. Manage isotope customer orders from receipt through completion, reviewing customer POs and isotope order forms for accuracy and required information. Process isotope orders in Dynamics 365, including sales order creation and order closeout. Coordinate with Production on requested activity, production dates, and shipment requirements. Serve as the liaison between customers and the Germany team for isotope orders - providing quotes, ensuring required documentation is submitted, and communicating confirmations and updates. Follow established isotope procedures and maintain training documentation as processes change. Support purchase order issuance - monitoring purchasing folders, creating POs in Dynamics 365, placing orders with vendors, and following up on confirmations, delivery dates, and open POs. Set up new vendors, including obtaining W-9/W-8 forms, banking information, and other required documentation. Work with Accounting on prepayments, payment terms, and vendor issues. Support accounts receivable and collections - reviewing customer aging, following up on past-due invoices, researching payment issues and invoice discrepancies, working with customers and Accounting to resolve outstanding balances, and placing accounts or orders on hold when necessary. Administer customer and vendor portals used for PO retrieval, invoicing, and payment information - including Ariba/SAP. Complete customer and vendor setup requests and maintain the required supporting documentation. Maintain accurate customer and vendor master data in Dynamics 365. Keep procedures and training documents current and provide backup coverage across the team as needed. What You Bring Associate's or bachelor's degree in business, supply chain, accounting, or a related field preferred, or equivalent experience. Minimally 2-5 years of customer service / order processing, purchasing or procurement, or order-to-cash experience in a manufacturing or distribution environment. Proficiency with an ERP system - ideally Microsoft Dynamics 365 - and strong Microsoft Excel and Outlook skills. Experience working in customer and vendor procurement portals such as Ariba/SAP Working familiarity with purchase order issuance and accounts receivable follow-up/collections - enough to provide backup coverage - plus vendor setup documentation (W-9/W-8) and payment terms. Experience in life sciences, radiopharmaceuticals, or another regulated manufacturing environment preferred. Exceptional attention to detail and follow-through on open items until they are fully resolved. Clear, professional written and verbal communication with customers, vendors, and internal teams. Comfort managing competing priorities and time-sensitive orders independently, with good judgment about when to escalate. Schedule & Work Environment Full-time, on-site in Wilmington, Massachusetts. Must live within commutable distance. Weekday day-shift hours, with flexibility to support time-sensitive isotope order and shipment deadlines. Occasional after hours support for critical business needs. Regular coordination with an international colleague group, including the Germany team, across time zones. Primarily office-based; must be able to remain seated for extended periods and perform routine office physical demands. Must be able to climb stairs, both up and down, to access office areas, and lift up to 25 lbs. Compensation Salary Range: $65,000 - $85,000 per year, plus a 10% annual bonus target. This is a good faith estimate of the annual range Eckert & Ziegler Radiopharma, Inc. reasonably expects to pay for this position at the time of this posting. Final compensation will be determined based on the candidate's experience and qualifications, along with related factors including education, relevant skills, internal equity, and the requirements of the role. Benefits The current standard benefit plan includes 15 days of paid time off with one additional day each year; medical, dental, and vision coverage; short-term and long-term disability; life insurance; and a 401(k) plan with Company match. EZRI pays 100% of the employee-only cost of medical insurance. Medical, dental, and vision coverage for a spouse or partner and dependents can be purchased through the plan at the then-applicable employee contribution rates. Full details of the benefit programs and employee responsibilities under them are provided in the Employee Handbook. EZRI reserves the right to change its benefit plans at any time. Apply Now Applications are reviewed on a rolling basis. ️ Equal Employment Opportunity Eckert & Ziegler Radiopharma, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, genetic information, disability, veteran status, military service, marital status, or any other characteristic protected by federal, state, or local law. Pre-Employment Conditions: Employment is contingent on satisfactory completion of a background check and, where applicable, drug screening, and on the ability to meet the requirements of the site radiation safety program. Applicants must be legally authorized to work in the United States. This posting describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and does not constitute an employment contract or a guarantee of employment for any specific period.

Job DescriptionJob Description Customer Operations & Procurement Specialist - Job Posting Eckert & Ziegler Radiopharma, Inc. (EZRI) Wilmington, Massachusetts On-site Full-Time About EZRI Eckert & Ziegler Radiopharma, Inc. (EZRI) is the Wilmington, Massachusetts operation of Eckert & Ziegler - a global medical technology company built on isotope technology, with more than 1,000 employees worldwide. Our products and services range from equipment and medical devices through medical isotope manufacturing and contract manufacturing services for pharmaceutical partners developing targeted cancer therapies and diagnostic imaging agents. The Role We are looking for a highly organized Customer Operations & Procurement Specialist to own the day-to-day flow of customer orders for a growing radiopharmaceutical manufacturing business. You will be the point of contact customers reach for order status and documentation, and the person vendors hear from on purchase orders and deliveries. The role centers on order processing in Microsoft Dynamics 365, isotope order management, and administration of customer and vendor procurement portals, with support responsibility for purchase order issuance and accounts receivable collections. This is a full-time, on-site role working closely with Accounting, Supply Chain, and Operations - high visibility, real ownership, and a direct line of sight into how a regulated manufacturing business runs. What You'll Do Review incoming customer purchase orders before processing to confirm pricing, vendor and ship-to information, and other order details are correct. Create and maintain sales orders in Microsoft Dynamics 365, and issue order confirmations to customers. Communicate with customers on order status, delivery dates, tracking, and general requests, questions, and documentation. Manage isotope customer orders from receipt through completion, reviewing customer POs and isotope order forms for accuracy and required information. Process isotope orders in Dynamics 365, including sales order creation and order closeout. Coordinate with Production on requested activity, production dates, and shipment requirements. Serve as the liaison between customers and the Germany team for isotope orders - providing quotes, ensuring required documentation is submitted, and communicating confirmations and updates. Follow established isotope procedures and maintain training documentation as processes change. Support purchase order issuance - monitoring purchasing folders, creating POs in Dynamics 365, placing orders with vendors, and following up on confirmations, delivery dates, and open POs. Set up new vendors, including obtaining W-9/W-8 forms, banking information, and other required documentation. Work with Accounting on prepayments, payment terms, and vendor issues. Support accounts receivable and collections - reviewing customer aging, following up on past-due invoices, researching payment issues and invoice discrepancies, working with customers and Accounting to resolve outstanding balances, and placing accounts or orders on hold when necessary. Administer customer and vendor portals used for PO retrieval, invoicing, and payment information - including Ariba/SAP. Complete customer and vendor setup requests and maintain the required supporting documentation. Maintain accurate customer and vendor master data in Dynamics 365. Keep procedures and training documents current and provide backup coverage across the team as needed. What You Bring Associate's or bachelor's degree in business, supply chain, accounting, or a related field preferred, or equivalent experience. Minimally 2-5 years of customer service / order processing, purchasing or procurement, or order-to-cash experience in a manufacturing or distribution environment. Proficiency with an ERP system - ideally Microsoft Dynamics 365 - and strong Microsoft Excel and Outlook skills. Experience working in customer and vendor procurement portals such as Ariba/SAP Working familiarity with purchase order issuance and accounts receivable follow-up/collections - enough to provide backup coverage - plus vendor setup documentation (W-9/W-8) and payment terms. Experience in life sciences, radiopharmaceuticals, or another regulated manufacturing environment preferred. Exceptional attention to detail and follow-through on open items until they are fully resolved. Clear, professional written and verbal communication with customers, vendors, and internal teams. Comfort managing competing priorities and time-sensitive orders independently, with good judgment about when to escalate. Schedule & Work Environment Full-time, on-site in Wilmington, Massachusetts. Must live within commutable distance. Weekday day-shift hours, with flexibility to support time-sensitive isotope order and shipment deadlines. Occasional after hours support for critical business needs. Regular coordination with an international colleague group, including the Germany team, across time zones. Primarily office-based; must be able to remain seated for extended periods and perform routine office physical demands. Must be able to climb stairs, both up and down, to access office areas, and lift up to 25 lbs. Compensation Salary Range: $65,000 - $85,000 per year, plus a 10% annual bonus target. This is a good faith estimate of the annual range Eckert & Ziegler Radiopharma, Inc. reasonably expects to pay for this position at the time of this posting. Final compensation will be determined based on the candidate's experience and qualifications, along with related factors including education, relevant skills, internal equity, and the requirements of the role. Benefits The current standard benefit plan includes 15 days of paid time off with one additional day each year; medical, dental, and vision coverage; short-term and long-term disability; life insurance; and a 401(k) plan with Company match. EZRI pays 100% of the employee-only cost of medical insurance. Medical, dental, and vision coverage for a spouse or partner and dependents can be purchased through the plan at the then-applicable employee contribution rates. Full details of the benefit programs and employee responsibilities under them are provided in the Employee Handbook. EZRI reserves the right to change its benefit plans at any time. Apply Now Applications are reviewed on a rolling basis. ️ Equal Employment Opportunity Eckert & Ziegler Radiopharma, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, genetic information, disability, veteran status, military service, marital status, or any other characteristic protected by federal, state, or local law. Pre-Employment Conditions: Employment is contingent on satisfactory completion of a background check and, where applicable, drug screening, and on the ability to meet the requirements of the site radiation safety program. Applicants must be legally authorized to work in the United States. This posting describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and does not constitute an employment contract or a guarantee of employment for any specific period.

Continuum Advantage LLC, a boutique wealth management and financial planning firm in Northbrook, IL, is seeking a Level 1 Technical Support Specialist to support advisors and staff using our financial and operational systems. In this client centric, fiduciary minded environment, you will provide first line support for desktops, applications, and financial platforms, resolve tickets, and assist with user setup and access. You'll collaborate closely with advisors and operations, gain exposure to retirement and investment tools, and grow your technical and advisory skill set in a disciplined, learning oriented culture. Responsibilities Serve as first point of contact for internal users and advisors needing technical support Troubleshoot issues related to financial planning, CRM, and portfolio management platforms Install, configure, and maintain desktop systems, peripherals, and standard software Document incidents, resolutions, and recurring issues in a ticketing system Escalate complex technical problems to senior IT or vendors as appropriate Assist with user account setup, permissions, and access management Support remote connectivity, VPN, and secure access to client and firm systems Contribute to knowledge base articles and user guides for common issues Collaborate with operations and advisory teams to minimize downtime Maintain strong client-focused communication and follow-up on requests Required Skills Technical support Windows and mac OS troubleshooting Financial software support (CRM/portfolio/planning tools) Ticketing systems (e.g., Zendesk, Jira, Service Now) User account and permissions management Basic networking and VPN support Microsoft 365 administration Remote support tools Documentation and knowledge base creation Security and data privacy awareness

American Honda Motor Co., Inc. seeks an IT Support professional to keep manufacturing and office operations running smoothly. In this on-site role, you will troubleshoot hardware, software, and network issues, support Windows environments and manufacturing-related systems, and respond to tickets, phone calls, and walk-ups. You will manage user accounts, maintain devices and peripherals, and document solutions. Collaborating with cross-functional teams, you will help reduce downtime, improve reliability, and contribute to Honda's culture of safety, quality, and continuous improvement. Responsibilities Provide technical support for hardware, software, and network issues in a manufacturing environment Troubleshoot and resolve user incidents via ticketing system, phone, and onsite support Install, configure, and maintain PCs, mobile devices, printers, and peripherals on the plant floor and offices Support Windows OS, standard business applications, and manufacturing-related systems Document issues, resolutions, and procedures to ensure knowledge sharing and consistency Collaborate with IT and manufacturing teams to minimize downtime and improve system reliability Monitor system performance and escalate complex issues to senior IT staff or vendors Assist with user account management, access control, and basic cybersecurity practices Support onboarding/offboarding technology setup for employees and contractors Contribute to continuous improvement initiatives and adhere to safety and quality standards Required Skills Hardware and peripheral troubleshooting Windows OS administration and support Basic networking (TCP/IP, DNS, DHCP) Active Directory and user account management Office productivity suites (e.g., Microsoft 365) Ticketing and incident management systems Endpoint imaging and deployment tools Printer and mobile device support Basic cybersecurity and access control Documentation and technical communication