Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
09/28/2026
Full time
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
Georgia System Operations Corporation
Tucker, Georgia
Job Description Job Description Network Security EngineerEngineer Secure, Resilient Network Services That Support Mission-Critical OperationsGeorgia System Operations Corporation (GSOC) is seeking a Network Security Engineer to design, implement, secure, and operate corporate network services and cybersecurity tools that enable reliable, protected business operations.This hands-on role combines enterprise network engineering and cybersecurity expertise across datacenter, campus, remote-site, internet-edge, and approved cloud environments. The Network Security Engineer helps safeguard availability, performance, secure access, and security visibility while advancing resilient, supportable, and automated network and security services.This opportunity is ideal for an experienced network and security professional who enjoys solving complex technical problems, strengthening controls, supporting incident response, mentoring peers, and collaborating across infrastructure, cybersecurity, application, service desk, and vendor teams. This is an onsite position and it is not eligible for visa sponsorshipWhat You'll DoAs a Network Security Engineer, you will engineer and support the network and network-focused security services that connect and protect enterprise users, systems, and sites.You will:Design, deploy, and support datacenter and campus switching, routing, VLANs, VRFs, high availability, capacity planning, and network segmentation.Administer next-generation firewalls, security zones, NAT, threat-prevention services, firewall policy lifecycle, and least-privilege access controls.Engineer WAN, internet-edge, remote-site, remote-access VPN, and site-to-site VPN connectivity, including integrations with identity, MFA, and device-trust services.Design and support corporate and guest wireless, controllers, access points, RF performance, 802.1X, network access control, device profiling, and secure authentication.Configure load balancers, virtual servers, pools, health monitors, persistence, TLS termination, and high-availability services.Manage the network-facing certificate lifecycle and PKI integrations.Engineer and operate secure web and DNS controls, network detection and response, security logging, SIEM integrations, and security-control health monitoring.Partner with the Security Operations Center on alert tuning, investigations, evidence gathering, and operational security use cases.Support secure DNS, DHCP, and IP address management and maintain telemetry, flow data, logging, alerting, packet analysis, and service dashboards.Maintain secure configuration baselines, backups, firmware and software lifecycle, and remediation of network-device and security-tool vulnerabilities.Automate repeatable work using APIs, scripting, and infrastructure-as-code practices.Develop and test network and security-platform recovery and failover capabilities.Prepare change and rollback plans and provide incident escalation, containment support, root-cause analysis, and vendor coordination. This role also:Works independently within established standards and change processes.Provides technical leadership for projects and mentors peers.Participates in technology evaluations, proof-of-concepts, cross-functional initiatives, backup support, and knowledge transfer. What You BringBachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or a related field. Equivalent combination of education, training, and directly related work experience may be considered.Ideally 5+ years of progressive experience supporting enterprise network and network-security infrastructure, including switching, routing, firewall administration, VPN, wireless, and troubleshooting.Strong knowledge of enterprise LAN/WAN, datacenter switching, routing, firewalls, VPN, wireless, NAC, load balancing, PKI and certificates, DNS, DHCP, IPAM, and secure configuration management.Hands-on experience operating cybersecurity tooling such as secure web and DNS services, network detection and response, vulnerability management, SIEM and logging integrations, and security monitoring.Experience with network and security automation using Python, PowerShell, Ansible, Terraform, APIs, or comparable tools.Working knowledge of NIST CSF, CIS Controls, incident-response practices, and applicable regulatory or industry requirements, including NERC CIP where relevant to the IT environment.Strong analytical, troubleshooting, documentation, communication, collaboration, and customer-service skills. Preferred QualificationsEnterprise Network EngineeringExperience engineering highly available datacenter, campus, WAN, internet-edge, remote-site, wireless, and VPN services.Experience with segmentation, least-privilege access, identity and MFA integrations, device trust, and network access control.Experience with load balancing, TLS termination, application delivery, certificate lifecycle management, and PKI integrations.Network Security & DetectionExperience operating next-generation firewalls, threat-prevention services, secure web or DNS controls, network detection and response, and vulnerability-management processes.Experience integrating network-security telemetry with SIEM, logging, alerting, dashboards, and incident-response workflows.Experience partnering with a SOC on investigation, tuning, containment, evidence, or root-cause activities.Automation, Resilience & OperationsExperience automating network or security operations through scripting, APIs, Ansible, Terraform, or infrastructure as code.Experience developing recovery, failover, configuration-backup, firmware-lifecycle, and vulnerability-remediation practices.Experience preparing changes, rollback plans, technical documentation, performance measures, and vendor-supported resolutions.CertificationsRelevant credentials such as CCNA, CCNP, ACP, PCNSE or equivalent firewall-vendor certification, CWNA, Security+, CISSP, AZ-700, or similar certifications are preferred. Advantages of Working at GSOCWorking at GSOC means more than just a job it's an opportunity to contribute to work that truly matters. Mission-Driven ImpactYour work supports secure, reliable corporate network services and cybersecurity capabilities used across GSOC's enterprise environment. Network Engineering & Cybersecurity DepthApply both network engineering and hands-on security expertise across switching, routing, wireless, firewalls, VPN, application delivery, monitoring, automation, and incident support. Technical Leadership & Continuous ImprovementLead technical projects, mentor peers, evaluate new technologies, automate repeatable work, and strengthen resilience, visibility, and operational supportability. Strong Values and Professional StandardsWork in an environment grounded in accountability, collaboration, integrity, security, compliance, and continuous improvement. Work Environment & BenefitsGSOC offers a professional, collaborative work environment with competitive compensation, comprehensive benefits, and a commitment to creating a respectful and inclusive workplace.Participation in an on-call rotation, emergency support, and scheduled maintenance outside normal business hours is required. Why Join GSOCAt GSOC, you will help engineer the network and security services that enable dependable business operations, secure access, security visibility, and resilient enterprise technology.You'll collaborate across infrastructure, cybersecurity, applications, service desk, and vendor teams while expanding your technical leadership and automation capabilities. Apply TodayIf you're ready to combine enterprise network engineering and cybersecurity expertise in a hands-on role supporting reliable, protected operations, we encourage you to apply. GSOC does not accept unsolicited resumes or candidate submissions from staffing agencies, search firms, or third-party recruiters. Any unsolicited resumes submitted without a valid, executed agreement will become the property of GSOC, and no placement fee will be paid. Job Posted by ApplicantPro
09/28/2026
Full time
Job Description Job Description Network Security EngineerEngineer Secure, Resilient Network Services That Support Mission-Critical OperationsGeorgia System Operations Corporation (GSOC) is seeking a Network Security Engineer to design, implement, secure, and operate corporate network services and cybersecurity tools that enable reliable, protected business operations.This hands-on role combines enterprise network engineering and cybersecurity expertise across datacenter, campus, remote-site, internet-edge, and approved cloud environments. The Network Security Engineer helps safeguard availability, performance, secure access, and security visibility while advancing resilient, supportable, and automated network and security services.This opportunity is ideal for an experienced network and security professional who enjoys solving complex technical problems, strengthening controls, supporting incident response, mentoring peers, and collaborating across infrastructure, cybersecurity, application, service desk, and vendor teams. This is an onsite position and it is not eligible for visa sponsorshipWhat You'll DoAs a Network Security Engineer, you will engineer and support the network and network-focused security services that connect and protect enterprise users, systems, and sites.You will:Design, deploy, and support datacenter and campus switching, routing, VLANs, VRFs, high availability, capacity planning, and network segmentation.Administer next-generation firewalls, security zones, NAT, threat-prevention services, firewall policy lifecycle, and least-privilege access controls.Engineer WAN, internet-edge, remote-site, remote-access VPN, and site-to-site VPN connectivity, including integrations with identity, MFA, and device-trust services.Design and support corporate and guest wireless, controllers, access points, RF performance, 802.1X, network access control, device profiling, and secure authentication.Configure load balancers, virtual servers, pools, health monitors, persistence, TLS termination, and high-availability services.Manage the network-facing certificate lifecycle and PKI integrations.Engineer and operate secure web and DNS controls, network detection and response, security logging, SIEM integrations, and security-control health monitoring.Partner with the Security Operations Center on alert tuning, investigations, evidence gathering, and operational security use cases.Support secure DNS, DHCP, and IP address management and maintain telemetry, flow data, logging, alerting, packet analysis, and service dashboards.Maintain secure configuration baselines, backups, firmware and software lifecycle, and remediation of network-device and security-tool vulnerabilities.Automate repeatable work using APIs, scripting, and infrastructure-as-code practices.Develop and test network and security-platform recovery and failover capabilities.Prepare change and rollback plans and provide incident escalation, containment support, root-cause analysis, and vendor coordination. This role also:Works independently within established standards and change processes.Provides technical leadership for projects and mentors peers.Participates in technology evaluations, proof-of-concepts, cross-functional initiatives, backup support, and knowledge transfer. What You BringBachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or a related field. Equivalent combination of education, training, and directly related work experience may be considered.Ideally 5+ years of progressive experience supporting enterprise network and network-security infrastructure, including switching, routing, firewall administration, VPN, wireless, and troubleshooting.Strong knowledge of enterprise LAN/WAN, datacenter switching, routing, firewalls, VPN, wireless, NAC, load balancing, PKI and certificates, DNS, DHCP, IPAM, and secure configuration management.Hands-on experience operating cybersecurity tooling such as secure web and DNS services, network detection and response, vulnerability management, SIEM and logging integrations, and security monitoring.Experience with network and security automation using Python, PowerShell, Ansible, Terraform, APIs, or comparable tools.Working knowledge of NIST CSF, CIS Controls, incident-response practices, and applicable regulatory or industry requirements, including NERC CIP where relevant to the IT environment.Strong analytical, troubleshooting, documentation, communication, collaboration, and customer-service skills. Preferred QualificationsEnterprise Network EngineeringExperience engineering highly available datacenter, campus, WAN, internet-edge, remote-site, wireless, and VPN services.Experience with segmentation, least-privilege access, identity and MFA integrations, device trust, and network access control.Experience with load balancing, TLS termination, application delivery, certificate lifecycle management, and PKI integrations.Network Security & DetectionExperience operating next-generation firewalls, threat-prevention services, secure web or DNS controls, network detection and response, and vulnerability-management processes.Experience integrating network-security telemetry with SIEM, logging, alerting, dashboards, and incident-response workflows.Experience partnering with a SOC on investigation, tuning, containment, evidence, or root-cause activities.Automation, Resilience & OperationsExperience automating network or security operations through scripting, APIs, Ansible, Terraform, or infrastructure as code.Experience developing recovery, failover, configuration-backup, firmware-lifecycle, and vulnerability-remediation practices.Experience preparing changes, rollback plans, technical documentation, performance measures, and vendor-supported resolutions.CertificationsRelevant credentials such as CCNA, CCNP, ACP, PCNSE or equivalent firewall-vendor certification, CWNA, Security+, CISSP, AZ-700, or similar certifications are preferred. Advantages of Working at GSOCWorking at GSOC means more than just a job it's an opportunity to contribute to work that truly matters. Mission-Driven ImpactYour work supports secure, reliable corporate network services and cybersecurity capabilities used across GSOC's enterprise environment. Network Engineering & Cybersecurity DepthApply both network engineering and hands-on security expertise across switching, routing, wireless, firewalls, VPN, application delivery, monitoring, automation, and incident support. Technical Leadership & Continuous ImprovementLead technical projects, mentor peers, evaluate new technologies, automate repeatable work, and strengthen resilience, visibility, and operational supportability. Strong Values and Professional StandardsWork in an environment grounded in accountability, collaboration, integrity, security, compliance, and continuous improvement. Work Environment & BenefitsGSOC offers a professional, collaborative work environment with competitive compensation, comprehensive benefits, and a commitment to creating a respectful and inclusive workplace.Participation in an on-call rotation, emergency support, and scheduled maintenance outside normal business hours is required. Why Join GSOCAt GSOC, you will help engineer the network and security services that enable dependable business operations, secure access, security visibility, and resilient enterprise technology.You'll collaborate across infrastructure, cybersecurity, applications, service desk, and vendor teams while expanding your technical leadership and automation capabilities. Apply TodayIf you're ready to combine enterprise network engineering and cybersecurity expertise in a hands-on role supporting reliable, protected operations, we encourage you to apply. GSOC does not accept unsolicited resumes or candidate submissions from staffing agencies, search firms, or third-party recruiters. Any unsolicited resumes submitted without a valid, executed agreement will become the property of GSOC, and no placement fee will be paid. Job Posted by ApplicantPro
Job Description Job Description We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Position Summary The Principal Platform Engineer owns the core engineering platform that every product team at RxSense builds on. As a direct report to the VP, Infrastructure Engineering, this role is accountable for the cloud infrastructure, CI/CD systems, developer tooling, and reliability practices that determine how confidently and how fast RxSense engineering can ship. This is a hands-on-keyboard, architect-level role, partnering with software engineers, AI engineers, security, and finance to build a platform that teams choose to build on rather than one they are required to use. Essential Duties and Responsibilities Design, build, and operate the core cloud infrastructure that supports RxSense engineering, including compute, networking, identity and access management, and container orchestration on AWS. Own the CI/CD platform used across engineering teams, including build pipelines, artifact management, environment promotion, progressive rollout, and rollback. Build and maintain the observability stack across the organization, including logging, metrics, distributed tracing, alerting, and the SLIs and SLOs that define reliable service. Drive infrastructure as code practices across the organization and manage the Kubernetes clusters, custom controllers, and operators that back production workloads. Partner with security and compliance to manage secrets, network policy, and access controls appropriate to a regulated healthcare and pharmacy benefits environment. Design self-service developer tooling and platform APIs and set the abstractions that let product and AI engineering teams' provision, deploy, and operate services without handholding. Own incident response tooling, on-call practices, and reliability engineering standards, and lead or support major incident response across the platform. Partner with engineering leadership and finance on infrastructure cost visibility, capacity planning, and cost optimization. Write documentation, runbooks, and clear interfaces so the platform is adoptable by other engineering teams without handholding. Participate in code review and promote collaboration and best practices, including simplicity, automation, sound design patterns, test coverage, and reusability. Work normal day business hours in the Eastern US time zone Education, Experience, and Competencies BS (or higher, e.g., MS or Ph.D.) in Computer Science or a related technical field involving coding, or equivalent technical experience. 8+ years of platform, infrastructure, or site reliability engineering experience, with demonstrated Staff, Principal, or Architect-level scope, such as owning platform architecture end to end or being accountable for critical production systems. We evaluate candidates on the scope and impact of their work rather than years of experience alone. Deep, hands-on experience designing and operating CI/CD pipelines for high-velocity engineering organizations, including artifact management, environment promotion, and progressive rollout. Strong AWS background, comfortable down to the IAM, networking, and container orchestration layers, including production Kubernetes experience. Experience with GitHub and GitHub actions. Proven track record building internal developer platforms or tools that other engineering teams adopted by choice, not by mandate. Hands-on coding fluency in Python, Go, or TypeScript. This is a keyboard role, not an architecture-only role. Comfortable operating in a polyglot environment. The RxSense engineering stack spans Python, .NET, and TypeScript, and you will support services across all three. Practical experience with infrastructure as code (such as Terraform, CloudFormation, or Pulumi) and modern observability tooling (such as Prometheus, New Relic, Grafana, Datadog, or Open Telemetry). Comfortable owning the cost and reliability conversation with both engineering leadership and finance partners. Strong written communication and a bias toward documentation, runbooks, and clear interfaces. Proven analytical thinking and problem-solving skills. Excellent communication skills, both verbal and written. Bonus Qualifications Experience supporting infrastructure for AI or LLM-powered workloads, including GPU provisioning, model serving, or agent runtime infrastructure. Background in healthcare, PBM, pharmacy, or another regulated data environment. Kubernetes operator experience or comfort building custom controllers. FinOps experience, particularly attributing infrastructure spend to features, teams, or business units. Familiarity with distributed systems tooling such as Kafka, gRPC, or Dragonfly and Redis. Experience with Agile development methodologies, preferably both Scrum and Kanban. Experience with code scanning, security, and quality checks as part of the CICD. Salary Range: $190,000 - $235,000 RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.
09/28/2026
Full time
Job Description Job Description We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Position Summary The Principal Platform Engineer owns the core engineering platform that every product team at RxSense builds on. As a direct report to the VP, Infrastructure Engineering, this role is accountable for the cloud infrastructure, CI/CD systems, developer tooling, and reliability practices that determine how confidently and how fast RxSense engineering can ship. This is a hands-on-keyboard, architect-level role, partnering with software engineers, AI engineers, security, and finance to build a platform that teams choose to build on rather than one they are required to use. Essential Duties and Responsibilities Design, build, and operate the core cloud infrastructure that supports RxSense engineering, including compute, networking, identity and access management, and container orchestration on AWS. Own the CI/CD platform used across engineering teams, including build pipelines, artifact management, environment promotion, progressive rollout, and rollback. Build and maintain the observability stack across the organization, including logging, metrics, distributed tracing, alerting, and the SLIs and SLOs that define reliable service. Drive infrastructure as code practices across the organization and manage the Kubernetes clusters, custom controllers, and operators that back production workloads. Partner with security and compliance to manage secrets, network policy, and access controls appropriate to a regulated healthcare and pharmacy benefits environment. Design self-service developer tooling and platform APIs and set the abstractions that let product and AI engineering teams' provision, deploy, and operate services without handholding. Own incident response tooling, on-call practices, and reliability engineering standards, and lead or support major incident response across the platform. Partner with engineering leadership and finance on infrastructure cost visibility, capacity planning, and cost optimization. Write documentation, runbooks, and clear interfaces so the platform is adoptable by other engineering teams without handholding. Participate in code review and promote collaboration and best practices, including simplicity, automation, sound design patterns, test coverage, and reusability. Work normal day business hours in the Eastern US time zone Education, Experience, and Competencies BS (or higher, e.g., MS or Ph.D.) in Computer Science or a related technical field involving coding, or equivalent technical experience. 8+ years of platform, infrastructure, or site reliability engineering experience, with demonstrated Staff, Principal, or Architect-level scope, such as owning platform architecture end to end or being accountable for critical production systems. We evaluate candidates on the scope and impact of their work rather than years of experience alone. Deep, hands-on experience designing and operating CI/CD pipelines for high-velocity engineering organizations, including artifact management, environment promotion, and progressive rollout. Strong AWS background, comfortable down to the IAM, networking, and container orchestration layers, including production Kubernetes experience. Experience with GitHub and GitHub actions. Proven track record building internal developer platforms or tools that other engineering teams adopted by choice, not by mandate. Hands-on coding fluency in Python, Go, or TypeScript. This is a keyboard role, not an architecture-only role. Comfortable operating in a polyglot environment. The RxSense engineering stack spans Python, .NET, and TypeScript, and you will support services across all three. Practical experience with infrastructure as code (such as Terraform, CloudFormation, or Pulumi) and modern observability tooling (such as Prometheus, New Relic, Grafana, Datadog, or Open Telemetry). Comfortable owning the cost and reliability conversation with both engineering leadership and finance partners. Strong written communication and a bias toward documentation, runbooks, and clear interfaces. Proven analytical thinking and problem-solving skills. Excellent communication skills, both verbal and written. Bonus Qualifications Experience supporting infrastructure for AI or LLM-powered workloads, including GPU provisioning, model serving, or agent runtime infrastructure. Background in healthcare, PBM, pharmacy, or another regulated data environment. Kubernetes operator experience or comfort building custom controllers. FinOps experience, particularly attributing infrastructure spend to features, teams, or business units. Familiarity with distributed systems tooling such as Kafka, gRPC, or Dragonfly and Redis. Experience with Agile development methodologies, preferably both Scrum and Kanban. Experience with code scanning, security, and quality checks as part of the CICD. Salary Range: $190,000 - $235,000 RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.
Job Description Job Description Overview First Resonance builds the ION Factory OS - the operating system powering next-generation manufacturing for companies building rockets, satellites, eVTOLs, clean energy systems, robotics, and autonomous vehicles. We've invested heavily in forward-deployed engineers at the customer edge. Now we're strengthening the hub. We're hiring a Principal Platform Engineer to serve as a platform leader: someone with deep expertise in software infrastructure and architecture who has built and operated scaled, high-uptime systems . This person will help us scale our backend, raise our reliability and performance bar, and provide sharp technical judgment on infrastructure changes. What you'll do Own platform architecture at scale: Evaluate and evolve our backend architecture to support growth in customers, data volume, and product surface area. Drive reliability and uptime: Establish and improve reliability practices (SLOs/SLIs, incident response, postmortems, on-call effectiveness, capacity planning). Performance leadership: Identify systemic performance bottlenecks; lead initiatives across databases, APIs, caching, async processing, and observability. Review and de-risk change: Provide fast, high-quality technical assessment of infrastructure proposals and incoming changes (internal and vendor-driven). Build leverage for the team: Create scalable primitives (libraries, patterns, tooling, platform services) that enable product and forward-deployed teams to ship faster with less risk. Operational excellence: Improve monitoring, alerting, dashboards, deployment safety, and rollback strategies. Mentor and set the technical bar: Coach engineers on architecture, operational maturity, and high-quality execution; lead by example through hands-on delivery. Partner cross-functionally: Work closely with Product, Security, and field-deployed engineers to balance edge/customer urgency with platform durability. What success looks like (first 90 days) Produce a clear, prioritized platform assessment : current-state risks, near-term hardening plan, and a 6-12 month scaling roadmap. Reduce risk on critical paths by improving observability (service health, latency/error budgets, key dashboards) and deployment safety . Lead at least one high-impact initiative that materially improves uptime, performance, or developer velocity . Minimum qualifications 8+ years of professional software engineering experience, with significant time owning backend/platform systems in production. Demonstrated experience building and operating high-availability, high-uptime services (including incident response and postmortem culture). Strong systems thinking across distributed systems, databases, caching, queues, APIs, and cloud infrastructure. Track record of leading large technical initiatives across teams or across a complex codebase. Excellent written and verbal communication; able to explain tradeoffs clearly and drive alignment. Preferred qualifications Prior experience as a Staff/Principal Engineer (or equivalent scope) at a high-scale infrastructure org. Depth in one or more of: SRE / reliability engineering, performance engineering, database scalability, multi-tenant architectures, zero-downtime migrations. Experience building internal platforms that enable other engineers (tooling, CI/CD, shared services, paved roads). Experience in or affinity for manufacturing, industrial software, or hard-tech customer environments. Benefits & Perks Health Insurance; medical, vision, dental, & life insurance. Paid Parental Leave. Employee Stock Option Plan. Team outings, group lunches, open office, happy hours. Paid holidays, sick days. Flexible Friday and PTO. 401K. First Resonance is an equal opportunity employer dedicated to building an inclusive and diverse workforce. First Resonance participates in E-Verify. As part of our onboarding process, a new hire's Form I-9 information will be shared with the federal government to confirm they are authorized to work in the U.S. Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includes space exploration, electric airplanes, autonomous vehicles, nuclear reactors, robotics, and more. We are a group of software, hardware, and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation. We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely, collaborate with their teams more easily, and use the power of data to predict problems and provide insights that result in better hardware quality and delivery. Compensation Range: $170K - $210K
09/28/2026
Full time
Job Description Job Description Overview First Resonance builds the ION Factory OS - the operating system powering next-generation manufacturing for companies building rockets, satellites, eVTOLs, clean energy systems, robotics, and autonomous vehicles. We've invested heavily in forward-deployed engineers at the customer edge. Now we're strengthening the hub. We're hiring a Principal Platform Engineer to serve as a platform leader: someone with deep expertise in software infrastructure and architecture who has built and operated scaled, high-uptime systems . This person will help us scale our backend, raise our reliability and performance bar, and provide sharp technical judgment on infrastructure changes. What you'll do Own platform architecture at scale: Evaluate and evolve our backend architecture to support growth in customers, data volume, and product surface area. Drive reliability and uptime: Establish and improve reliability practices (SLOs/SLIs, incident response, postmortems, on-call effectiveness, capacity planning). Performance leadership: Identify systemic performance bottlenecks; lead initiatives across databases, APIs, caching, async processing, and observability. Review and de-risk change: Provide fast, high-quality technical assessment of infrastructure proposals and incoming changes (internal and vendor-driven). Build leverage for the team: Create scalable primitives (libraries, patterns, tooling, platform services) that enable product and forward-deployed teams to ship faster with less risk. Operational excellence: Improve monitoring, alerting, dashboards, deployment safety, and rollback strategies. Mentor and set the technical bar: Coach engineers on architecture, operational maturity, and high-quality execution; lead by example through hands-on delivery. Partner cross-functionally: Work closely with Product, Security, and field-deployed engineers to balance edge/customer urgency with platform durability. What success looks like (first 90 days) Produce a clear, prioritized platform assessment : current-state risks, near-term hardening plan, and a 6-12 month scaling roadmap. Reduce risk on critical paths by improving observability (service health, latency/error budgets, key dashboards) and deployment safety . Lead at least one high-impact initiative that materially improves uptime, performance, or developer velocity . Minimum qualifications 8+ years of professional software engineering experience, with significant time owning backend/platform systems in production. Demonstrated experience building and operating high-availability, high-uptime services (including incident response and postmortem culture). Strong systems thinking across distributed systems, databases, caching, queues, APIs, and cloud infrastructure. Track record of leading large technical initiatives across teams or across a complex codebase. Excellent written and verbal communication; able to explain tradeoffs clearly and drive alignment. Preferred qualifications Prior experience as a Staff/Principal Engineer (or equivalent scope) at a high-scale infrastructure org. Depth in one or more of: SRE / reliability engineering, performance engineering, database scalability, multi-tenant architectures, zero-downtime migrations. Experience building internal platforms that enable other engineers (tooling, CI/CD, shared services, paved roads). Experience in or affinity for manufacturing, industrial software, or hard-tech customer environments. Benefits & Perks Health Insurance; medical, vision, dental, & life insurance. Paid Parental Leave. Employee Stock Option Plan. Team outings, group lunches, open office, happy hours. Paid holidays, sick days. Flexible Friday and PTO. 401K. First Resonance is an equal opportunity employer dedicated to building an inclusive and diverse workforce. First Resonance participates in E-Verify. As part of our onboarding process, a new hire's Form I-9 information will be shared with the federal government to confirm they are authorized to work in the U.S. Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includes space exploration, electric airplanes, autonomous vehicles, nuclear reactors, robotics, and more. We are a group of software, hardware, and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation. We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely, collaborate with their teams more easily, and use the power of data to predict problems and provide insights that result in better hardware quality and delivery. Compensation Range: $170K - $210K
Job Description Job Description About Etched Etched is building hardware for frontier intelligence. We co-design chips, racks, software, and manufacturing to deliver best-in-class throughput and latency across both prefill and decode workloads. Our first products are heavily focused on inference . Backed by hundreds of millions from top-tier investors and staffed by leading engineers, Etched is redefining the infrastructure layer for the fastest growing industry in history. Job Summary Etched's infrastructure spans some of the most sensitive compute environments in the industry: bare-metal HPC clusters running proprietary ASIC workloads, hybrid on-prem/cloud deployments, and internal toolchains that house irreplaceable chip design IP. As we scale from early silicon to production, securing these environments is foundational - not an afterthought. As our first dedicated Network Security Engineer, you will own the design and implementation of Etched's network security posture end to end. You'll work alongside the infrastructure team to harden our physical and virtual networks, enforce least-privilege access to chip design environments, and build the detection and response capabilities that keep our most sensitive assets safe. This is a high-ownership role for someone who wants to shape security architecture at a company building the compute infrastructure for the next decade of AI - not maintain someone else's stack. Key Responsibilities Design and implement a zero-trust network architecture across on-prem datacenters, multiple office locations, and multi-cloud platforms, including secure remote access that eliminates VPN sprawl without sacrificing engineer usability and speed Define and enforce network segmentation policies that isolate sensitive ASIC development workflows from general infrastructure, customer access, validation labs, and manufacturing infrastructure Balancing prevention and detection, deploy, tune, and operate NDR, IDS/IPS, and next-generation firewalls across our physical and virtual network fabric; build automation to continuously assess and enforce firewall rules, ACLs, and routing policies - treating network security configuration as code Integrate and operate EDR/XDR, MDM/MAM, SASE, and CASB tooling in partnership with end-user and IT teams, enforcing unified DLP policies and device compliance posture across endpoint, cloud, and network control planes to eliminate data exfiltration risk Own our vulnerability management process for network-layer exposure: scanning, prioritization, and remediation tracking in partnership with infrastructure engineers Lead incident response for network-layer security events: detection, containment, root-cause analysis, and post-incident hardening Partner with legal, compliance, and leadership to support regulatory requirements and customer security reviews as they arise Architect and deploy network segmentation for our HPC clusters, isolating EDA tool traffic, ASIC simulation workloads, and CI pipelines from each other and from the corporate network Architect and deploy a ZTNA-based corporate network that eliminates VPN sprawl and ensures end-user devices maintain a consistent security posture and seamless access to sensitive development environments - whether engineers are on-site, remote, or traveling - replacing location-dependent trust with continuous identity and device health verification Design and implement a scalable NDR pipeline that ingests flow data across bare-metal switches and cloud VPCs, feeds a centralized SIEM, and generates actionable alerts with low false-positive rates Develop runbooks and automated playbooks for the highest-probability incident scenarios - credential compromise, lateral movement, and exfiltration from IP-sensitive environments Integrate EDR/XDR telemetry with SASE enforcement and CASB inline controls to build a unified DLP detection and response pipeline spanning endpoints, cloud SaaS, and the corporate network Partner with end-user and IT teams to roll out MDM/MAM policies that containerize sensitive IP on engineer devices and enforce compliance-based conditional access across managed and unmanaged environments You may be a good fit if you have (Must-have qualifications) Bring deep, broad networking expertise - from low-level packet analysis and firewall log forensics to BGP configuration, multi-cloud networking, and CASB/SASE integration across a diverse SaaS landscape Have hands-on experience with the Fortinet ecosystem - firewalls, FortiSASE, FortiAPs, and switches - and are comfortable with Arista switch platforms, including configuration, EOS automation, and integration into a broader security architecture Treat security as an engineering discipline: you write code and automation rather than relying on point-and-click tooling, version-control your configurations, and develop intent-driven network automation Have experience securing high-value compute environments - datacenters, HPC clusters, semiconductor design environments, or similar settings where the cost of a breach is extremely high Have deployed and integrated EDR/XDR, MDM/MAM, SASE, and CASB tooling, and understand how to stitch them together into a unified DLP and access control framework that spans endpoints, cloud, and the network Have built or operated ZTNA-based access models and understand how to enforce consistent security posture across on-site, remote, and traveling users without degrading the experience for engineers Are comfortable owning your domain with minimal oversight: you can independently scope a project, identify the right tooling, and drive it to completion Have strong Linux fundamentals and understand how OS-level networking (iptables/nftables, network namespaces, eBPF) interacts with physical and virtual network security controls Have built or operated network security monitoring at scale - you know the difference between a good alert and noise, and you can architect a detection pipeline that surfaces real signal Can communicate risk clearly to both technical peers and non-technical leadership, and can translate security requirements into actionable infrastructure changes Strong candidates may also have experience with (Nice-to-have qualifications) Experience with EDA environments or semiconductor IP security Familiarity with cloud-native network security controls on AWS, GCP, or Azure (security groups, VPC flow logs, cloud firewalls, CSPM) Background in or exposure to NIST, SOC 2, or ISO 27001 frameworks Experience with eBPF-based network observability and security tooling Benefits Medical, dental, and vision packages with generous premium coverage $500 per month credit for waiving medical benefits Housing subsidy of $2,500 per month for those living within walking distance of the office Relocation support for those moving to San Jose (Santana Row) Various wellness benefits covering fitness, mental health, and more Daily lunch and dinner in our office Unlimited compute budget subject to ROI justification How we're different Etched believes in the Bitter Lesson. We are the first inference-focused frontier AI system. Our addressable market is the entirety of inference, unlike many of our competitors. We are a fully in-person team in San Jose (Santana Row), and greatly value engineering skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both and work across disciplines as needed. Compensation Range: $175K - $275K
09/28/2026
Full time
Job Description Job Description About Etched Etched is building hardware for frontier intelligence. We co-design chips, racks, software, and manufacturing to deliver best-in-class throughput and latency across both prefill and decode workloads. Our first products are heavily focused on inference . Backed by hundreds of millions from top-tier investors and staffed by leading engineers, Etched is redefining the infrastructure layer for the fastest growing industry in history. Job Summary Etched's infrastructure spans some of the most sensitive compute environments in the industry: bare-metal HPC clusters running proprietary ASIC workloads, hybrid on-prem/cloud deployments, and internal toolchains that house irreplaceable chip design IP. As we scale from early silicon to production, securing these environments is foundational - not an afterthought. As our first dedicated Network Security Engineer, you will own the design and implementation of Etched's network security posture end to end. You'll work alongside the infrastructure team to harden our physical and virtual networks, enforce least-privilege access to chip design environments, and build the detection and response capabilities that keep our most sensitive assets safe. This is a high-ownership role for someone who wants to shape security architecture at a company building the compute infrastructure for the next decade of AI - not maintain someone else's stack. Key Responsibilities Design and implement a zero-trust network architecture across on-prem datacenters, multiple office locations, and multi-cloud platforms, including secure remote access that eliminates VPN sprawl without sacrificing engineer usability and speed Define and enforce network segmentation policies that isolate sensitive ASIC development workflows from general infrastructure, customer access, validation labs, and manufacturing infrastructure Balancing prevention and detection, deploy, tune, and operate NDR, IDS/IPS, and next-generation firewalls across our physical and virtual network fabric; build automation to continuously assess and enforce firewall rules, ACLs, and routing policies - treating network security configuration as code Integrate and operate EDR/XDR, MDM/MAM, SASE, and CASB tooling in partnership with end-user and IT teams, enforcing unified DLP policies and device compliance posture across endpoint, cloud, and network control planes to eliminate data exfiltration risk Own our vulnerability management process for network-layer exposure: scanning, prioritization, and remediation tracking in partnership with infrastructure engineers Lead incident response for network-layer security events: detection, containment, root-cause analysis, and post-incident hardening Partner with legal, compliance, and leadership to support regulatory requirements and customer security reviews as they arise Architect and deploy network segmentation for our HPC clusters, isolating EDA tool traffic, ASIC simulation workloads, and CI pipelines from each other and from the corporate network Architect and deploy a ZTNA-based corporate network that eliminates VPN sprawl and ensures end-user devices maintain a consistent security posture and seamless access to sensitive development environments - whether engineers are on-site, remote, or traveling - replacing location-dependent trust with continuous identity and device health verification Design and implement a scalable NDR pipeline that ingests flow data across bare-metal switches and cloud VPCs, feeds a centralized SIEM, and generates actionable alerts with low false-positive rates Develop runbooks and automated playbooks for the highest-probability incident scenarios - credential compromise, lateral movement, and exfiltration from IP-sensitive environments Integrate EDR/XDR telemetry with SASE enforcement and CASB inline controls to build a unified DLP detection and response pipeline spanning endpoints, cloud SaaS, and the corporate network Partner with end-user and IT teams to roll out MDM/MAM policies that containerize sensitive IP on engineer devices and enforce compliance-based conditional access across managed and unmanaged environments You may be a good fit if you have (Must-have qualifications) Bring deep, broad networking expertise - from low-level packet analysis and firewall log forensics to BGP configuration, multi-cloud networking, and CASB/SASE integration across a diverse SaaS landscape Have hands-on experience with the Fortinet ecosystem - firewalls, FortiSASE, FortiAPs, and switches - and are comfortable with Arista switch platforms, including configuration, EOS automation, and integration into a broader security architecture Treat security as an engineering discipline: you write code and automation rather than relying on point-and-click tooling, version-control your configurations, and develop intent-driven network automation Have experience securing high-value compute environments - datacenters, HPC clusters, semiconductor design environments, or similar settings where the cost of a breach is extremely high Have deployed and integrated EDR/XDR, MDM/MAM, SASE, and CASB tooling, and understand how to stitch them together into a unified DLP and access control framework that spans endpoints, cloud, and the network Have built or operated ZTNA-based access models and understand how to enforce consistent security posture across on-site, remote, and traveling users without degrading the experience for engineers Are comfortable owning your domain with minimal oversight: you can independently scope a project, identify the right tooling, and drive it to completion Have strong Linux fundamentals and understand how OS-level networking (iptables/nftables, network namespaces, eBPF) interacts with physical and virtual network security controls Have built or operated network security monitoring at scale - you know the difference between a good alert and noise, and you can architect a detection pipeline that surfaces real signal Can communicate risk clearly to both technical peers and non-technical leadership, and can translate security requirements into actionable infrastructure changes Strong candidates may also have experience with (Nice-to-have qualifications) Experience with EDA environments or semiconductor IP security Familiarity with cloud-native network security controls on AWS, GCP, or Azure (security groups, VPC flow logs, cloud firewalls, CSPM) Background in or exposure to NIST, SOC 2, or ISO 27001 frameworks Experience with eBPF-based network observability and security tooling Benefits Medical, dental, and vision packages with generous premium coverage $500 per month credit for waiving medical benefits Housing subsidy of $2,500 per month for those living within walking distance of the office Relocation support for those moving to San Jose (Santana Row) Various wellness benefits covering fitness, mental health, and more Daily lunch and dinner in our office Unlimited compute budget subject to ROI justification How we're different Etched believes in the Bitter Lesson. We are the first inference-focused frontier AI system. Our addressable market is the entirety of inference, unlike many of our competitors. We are a fully in-person team in San Jose (Santana Row), and greatly value engineering skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both and work across disciplines as needed. Compensation Range: $175K - $275K
Charlie Health Engineering, Product & Design
New York, New York
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/28/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/28/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
09/28/2026
Full time
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
09/28/2026
Full time
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Staff AI Engineer At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. ion. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer McLean, VA: $269,100 - $307,200 for Staff AI Engineer New York, NY: $293,600 - $335,100 for Staff AI Engineer San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer San Jose, CA: $293,600 - $335,100 for Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide . click apply for full job details
09/28/2026
Full time
Staff AI Engineer At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. ion. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer McLean, VA: $269,100 - $307,200 for Staff AI Engineer New York, NY: $293,600 - $335,100 for Staff AI Engineer San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer San Jose, CA: $293,600 - $335,100 for Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide . click apply for full job details
Staff AI Engineer (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $244,700 - $279,200 for Staff AI Engineer Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer McLean, VA: $269,100 - $307,200 for Staff AI Engineer New York, NY: $293,600 - $335,100 for Staff AI Engineer San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer San Jose, CA: $293,600 - $335,100 for Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. . click apply for full job details
09/28/2026
Full time
Staff AI Engineer (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $244,700 - $279,200 for Staff AI Engineer Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer McLean, VA: $269,100 - $307,200 for Staff AI Engineer New York, NY: $293,600 - $335,100 for Staff AI Engineer San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer San Jose, CA: $293,600 - $335,100 for Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. . click apply for full job details
Staff AI Engineer At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. ion. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer McLean, VA: $269,100 - $307,200 for Staff AI Engineer New York, NY: $293,600 - $335,100 for Staff AI Engineer San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer San Jose, CA: $293,600 - $335,100 for Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide . click apply for full job details
09/28/2026
Full time
Staff AI Engineer At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. ion. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer McLean, VA: $269,100 - $307,200 for Staff AI Engineer New York, NY: $293,600 - $335,100 for Staff AI Engineer San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer San Jose, CA: $293,600 - $335,100 for Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide . click apply for full job details
Staff AI Engineer (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $244,700 - $279,200 for Staff AI Engineer Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer McLean, VA: $269,100 - $307,200 for Staff AI Engineer New York, NY: $293,600 - $335,100 for Staff AI Engineer San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer San Jose, CA: $293,600 - $335,100 for Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. . click apply for full job details
09/28/2026
Full time
Staff AI Engineer (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $244,700 - $279,200 for Staff AI Engineer Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer McLean, VA: $269,100 - $307,200 for Staff AI Engineer New York, NY: $293,600 - $335,100 for Staff AI Engineer San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer San Jose, CA: $293,600 - $335,100 for Staff AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. . click apply for full job details
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA with hybrid/remote opportunities. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Bridge the gap between OffSec and development by applying software design best practices. Lead technical exchange meetings (TEMs), participate in Discovery & Framing workshops, and maintain effective communication with cross-functional teams and stakeholders. Act as the primary subject matter expert and lead developer for custom offensive tooling, integrating disparate capabilities into a cohesive, mission-ready platform. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 5-7+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Experience with GitLab CI/CD (pipeline design, runners, artifact management) and AWS Cloud services (EC2, VPC, IAM, S3). Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $160,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
09/26/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA with hybrid/remote opportunities. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Bridge the gap between OffSec and development by applying software design best practices. Lead technical exchange meetings (TEMs), participate in Discovery & Framing workshops, and maintain effective communication with cross-functional teams and stakeholders. Act as the primary subject matter expert and lead developer for custom offensive tooling, integrating disparate capabilities into a cohesive, mission-ready platform. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 5-7+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Experience with GitLab CI/CD (pipeline design, runners, artifact management) and AWS Cloud services (EC2, VPC, IAM, S3). Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $160,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/26/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Vaco is partnering with a growing education technology organization to hire a Staff / Principal AI Engineer to help define and build the next generation of AI-powered products, platforms, and internal capabilities. This is a highly visible, hands-on technical leadership role focused on bringing practical AI innovation into both customer-facing products and internal business operations. This person will serve as a technical change leader as the organization moves toward broader use of AI agents, generative AI, machine learning, and LLM-powered product experiences. The right candidate will bring strong architecture and engineering depth, but also a product mindset. This role is about building real solutions, teaching teams how to use AI effectively, securing AI-enabled workflows, and identifying where AI can improve customer experience, training products, marketing funnels, and business outcomes. What You'll Be Doing Lead the design, development, and deployment of scalable AI and machine learning solutions across product and internal business use cases Architect generative AI systems, LLM-powered workflows, agentic solutions, and AI-enabled product features Build and optimize LLMOps pipelines that support reliable deployment, evaluation, monitoring, and iteration of AI models Partner with product, architecture, data, engineering, innovation, and marketing teams to identify where AI can create measurable business impact Drive AI innovation within customer-facing products, training platforms, digital experiences, and lead conversion workflows Evaluate and implement approaches for prompt engineering, context management, embeddings, retrieval, and model optimization Design AI systems with feedback loops, automated retraining, fine-tuning, and lifecycle management where appropriate Build data pipelines and preprocessing workflows that ensure data quality, security, and regulatory alignment Provide hands-on technical leadership through architecture reviews, code contributions, proof-of-concepts, and implementation guidance Mentor AI engineers and partner with architects across application, product, CRM, and data domains Help establish standards, documentation, and best practices for responsible AI development and deployment Stay current on emerging AI trends, including AI's impact on digital marketing, Answer Engine Optimization, Generative Engine Optimization, and customer discovery behavior Required Experience 8 or more years of progressive experience across software engineering, data, analytics, machine learning, AI engineering, or related technology roles 1 or more years of experience developing and implementing analytical, AI, or machine learning applications Hands-on experience building and deploying LLM-based solutions, generative AI applications, or AI-powered product features Strong understanding of machine learning, natural language processing, large language models, embeddings, retrieval patterns, and model evaluation Experience with Python, SQL, Hugging Face, Snowflake, and modern ML or analytics tooling Experience designing AI or ML solutions in Azure or comparable cloud environments Experience with CI/CD pipelines, Docker, Kubernetes, MLflow, or similar MLOps and lifecycle management tools Ability to translate ambiguous AI opportunities into practical, scalable engineering solutions Strong product mindset with interest in customer experience, product innovation, marketing enablement, and business impact Demonstrated ability to mentor engineers, influence technical direction, and guide best practices Strong communication skills with the ability to present complex AI concepts to technical and non-technical stakeholders Bachelor's degree in Computer Science, Artificial Intelligence, or a related field preferred, or equivalent professional experience Nice to Have Experience building AI agents or agentic workflows for internal business operations Exposure to AI security, responsible AI, model governance, or securing AI-enabled systems Experience applying AI to online shopping, customer acquisition, digital marketing, or lead conversion workflows Familiarity with Answer Engine Optimization or Generative Engine Optimization concepts Experience with Azure AI services or comparable cloud AI platforms Background working in education technology, training platforms, eCommerce, or digital learning environments Experience helping organizations adopt AI tools, workflows, and operating models across multiple teams Compensation & Benefits Salary range: $170,000 to $190,000 annually Full-time role with benefits package available If you are a hands-on AI engineering leader who wants to build practical generative AI systems, shape product innovation, and help an organization move from AI experimentation to real enterprise adoption, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring . click apply for full job details
09/25/2026
Full time
Vaco is partnering with a growing education technology organization to hire a Staff / Principal AI Engineer to help define and build the next generation of AI-powered products, platforms, and internal capabilities. This is a highly visible, hands-on technical leadership role focused on bringing practical AI innovation into both customer-facing products and internal business operations. This person will serve as a technical change leader as the organization moves toward broader use of AI agents, generative AI, machine learning, and LLM-powered product experiences. The right candidate will bring strong architecture and engineering depth, but also a product mindset. This role is about building real solutions, teaching teams how to use AI effectively, securing AI-enabled workflows, and identifying where AI can improve customer experience, training products, marketing funnels, and business outcomes. What You'll Be Doing Lead the design, development, and deployment of scalable AI and machine learning solutions across product and internal business use cases Architect generative AI systems, LLM-powered workflows, agentic solutions, and AI-enabled product features Build and optimize LLMOps pipelines that support reliable deployment, evaluation, monitoring, and iteration of AI models Partner with product, architecture, data, engineering, innovation, and marketing teams to identify where AI can create measurable business impact Drive AI innovation within customer-facing products, training platforms, digital experiences, and lead conversion workflows Evaluate and implement approaches for prompt engineering, context management, embeddings, retrieval, and model optimization Design AI systems with feedback loops, automated retraining, fine-tuning, and lifecycle management where appropriate Build data pipelines and preprocessing workflows that ensure data quality, security, and regulatory alignment Provide hands-on technical leadership through architecture reviews, code contributions, proof-of-concepts, and implementation guidance Mentor AI engineers and partner with architects across application, product, CRM, and data domains Help establish standards, documentation, and best practices for responsible AI development and deployment Stay current on emerging AI trends, including AI's impact on digital marketing, Answer Engine Optimization, Generative Engine Optimization, and customer discovery behavior Required Experience 8 or more years of progressive experience across software engineering, data, analytics, machine learning, AI engineering, or related technology roles 1 or more years of experience developing and implementing analytical, AI, or machine learning applications Hands-on experience building and deploying LLM-based solutions, generative AI applications, or AI-powered product features Strong understanding of machine learning, natural language processing, large language models, embeddings, retrieval patterns, and model evaluation Experience with Python, SQL, Hugging Face, Snowflake, and modern ML or analytics tooling Experience designing AI or ML solutions in Azure or comparable cloud environments Experience with CI/CD pipelines, Docker, Kubernetes, MLflow, or similar MLOps and lifecycle management tools Ability to translate ambiguous AI opportunities into practical, scalable engineering solutions Strong product mindset with interest in customer experience, product innovation, marketing enablement, and business impact Demonstrated ability to mentor engineers, influence technical direction, and guide best practices Strong communication skills with the ability to present complex AI concepts to technical and non-technical stakeholders Bachelor's degree in Computer Science, Artificial Intelligence, or a related field preferred, or equivalent professional experience Nice to Have Experience building AI agents or agentic workflows for internal business operations Exposure to AI security, responsible AI, model governance, or securing AI-enabled systems Experience applying AI to online shopping, customer acquisition, digital marketing, or lead conversion workflows Familiarity with Answer Engine Optimization or Generative Engine Optimization concepts Experience with Azure AI services or comparable cloud AI platforms Background working in education technology, training platforms, eCommerce, or digital learning environments Experience helping organizations adopt AI tools, workflows, and operating models across multiple teams Compensation & Benefits Salary range: $170,000 to $190,000 annually Full-time role with benefits package available If you are a hands-on AI engineering leader who wants to build practical generative AI systems, shape product innovation, and help an organization move from AI experimentation to real enterprise adoption, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring . click apply for full job details
Our client in Warrendale, PA is looking for a Machinist / Programmer with proven experience programming in Okuma's IGF. Job Duties: - Program complex parts using Okuma's IGF control system - Set up and run Okuma Multus B300 and B400 machines to tight tolerances (typically .001") - Collaborate with CAM and engineering to improve part strategies and programming workflows - Develop and document setup sheets, tooling strategies, and fixture designs - Perform first article inspections and ensure in-process quality control - Troubleshoot production issues in real time, including tool wear, finish deviation, and dimensional issues - Provide feedback for continuous process and program improvements Job Requirements: - High school diploma or equivalent required; post-secondary machining education strongly preferred - 8+ years of experience operating and programming CNC mills/lathes - 4+ years specifically programming with IGF on Okuma lathes or Multus platforms - Skilled in multi-axis CNC programming and use of CAM software (e.g., Mastercam, Fusion 360) - Proven setup and operation experience on Okuma Multus B300/B400 or similar multi-axis equipment - High fluency in blueprint reading, GD&T, and aerospace tolerancing standards - Experience with tight turnaround, low-to-medium volume production - Familiarity with ERP systems (JobBOSS2 a plus) - Experience machining exotic materials and aerospace-grade metals - Exposure to 5S and Lean Manufacturing principles By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
09/24/2026
Full time
Our client in Warrendale, PA is looking for a Machinist / Programmer with proven experience programming in Okuma's IGF. Job Duties: - Program complex parts using Okuma's IGF control system - Set up and run Okuma Multus B300 and B400 machines to tight tolerances (typically .001") - Collaborate with CAM and engineering to improve part strategies and programming workflows - Develop and document setup sheets, tooling strategies, and fixture designs - Perform first article inspections and ensure in-process quality control - Troubleshoot production issues in real time, including tool wear, finish deviation, and dimensional issues - Provide feedback for continuous process and program improvements Job Requirements: - High school diploma or equivalent required; post-secondary machining education strongly preferred - 8+ years of experience operating and programming CNC mills/lathes - 4+ years specifically programming with IGF on Okuma lathes or Multus platforms - Skilled in multi-axis CNC programming and use of CAM software (e.g., Mastercam, Fusion 360) - Proven setup and operation experience on Okuma Multus B300/B400 or similar multi-axis equipment - High fluency in blueprint reading, GD&T, and aerospace tolerancing standards - Experience with tight turnaround, low-to-medium volume production - Familiarity with ERP systems (JobBOSS2 a plus) - Experience machining exotic materials and aerospace-grade metals - Exposure to 5S and Lean Manufacturing principles By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
NC Programmer - AP100 & Amada Equipment Join a leading manufacturing organization where your expertise in sheet metal programming directly impacts production efficiency, quality, and innovation. This is an excellent opportunity to work with advanced Amada equipment and collaborate with engineering and production teams in a fast-paced fabrication environment. Job Duties & Responsibilities -Create and maintain AP100 programs for Amada NC turret punches and fiber laser cutting equipment. -Develop setup sheets and organized program libraries to support efficient machine operation. -Collaborate with production planning to create optimized nested programs that maximize material utilization and production efficiency. -Test, troubleshoot, and improve programs while recommending process, tooling, and design enhancements. Required Skills & Experience -Minimum 5 years of NC programming experience for turret punch presses and laser cutting machines within a sheet metal fabrication environment. -Ability to read and interpret engineering drawings and specifications. -Strong understanding of sheet metal fabrication processes, shop math, and mechanical principles. -Experience using ERP systems and proficiency with Microsoft Office and standard computer applications. Preferred Skills & Experience -Experience with SAP ERP software. -Proficiency with SolidWorks and hands-on setup/operation of Amada NC turret punches and fiber laser equipment. Education -High School Diploma or GED required. Pay Rate Range - 35 per hour + Apply Today! If you have a passion for manufacturing technology and process optimization, we encourage you to apply and become part of a team committed to operational excellence. Disclaimer: By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at DJ Miljkovic Synerfac Technical Staffing
09/24/2026
Full time
NC Programmer - AP100 & Amada Equipment Join a leading manufacturing organization where your expertise in sheet metal programming directly impacts production efficiency, quality, and innovation. This is an excellent opportunity to work with advanced Amada equipment and collaborate with engineering and production teams in a fast-paced fabrication environment. Job Duties & Responsibilities -Create and maintain AP100 programs for Amada NC turret punches and fiber laser cutting equipment. -Develop setup sheets and organized program libraries to support efficient machine operation. -Collaborate with production planning to create optimized nested programs that maximize material utilization and production efficiency. -Test, troubleshoot, and improve programs while recommending process, tooling, and design enhancements. Required Skills & Experience -Minimum 5 years of NC programming experience for turret punch presses and laser cutting machines within a sheet metal fabrication environment. -Ability to read and interpret engineering drawings and specifications. -Strong understanding of sheet metal fabrication processes, shop math, and mechanical principles. -Experience using ERP systems and proficiency with Microsoft Office and standard computer applications. Preferred Skills & Experience -Experience with SAP ERP software. -Proficiency with SolidWorks and hands-on setup/operation of Amada NC turret punches and fiber laser equipment. Education -High School Diploma or GED required. Pay Rate Range - 35 per hour + Apply Today! If you have a passion for manufacturing technology and process optimization, we encourage you to apply and become part of a team committed to operational excellence. Disclaimer: By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at DJ Miljkovic Synerfac Technical Staffing
Synerfac Technical Staffing
Hillsborough, New Jersey
Work for a Central New Jersey (Somerset County) area high quality, ultra-precision machine job shop. Making precision parts for the aerospace, defense, and automotive industries. CNC Lathe/Milling Set-Up/Programmer Our client is seeking a highly-skilled CNC Lathe/Milling Set-Up/Programmer to join their team. The ideal candidate will have extensive experience in programming and operating CNC Lathe/Milling machines, with a strong mechanical knowledge and background of various equipment and tools. Duties: - Interpret complex prints to program and machine parts from challenging materials on Okuma CNC turning centers - Set up and operate CNC Lathe machines to produce parts according to specifications - Perform quality checks using calipers, micrometers - Interpret engineering drawings and GD&T symbols - Collaborate with engineers and production team to optimize manufacturing processes - Maintain tooling inventory and ensure proper tool selection for each job - Adhere to Lean manufacturing principles to improve efficiency and reduce waste Requirements: - 10 years of CNC machining experience - 5 years of CNC programming experience - At least 1 year experience with MasterCAM programming software - Strong knowledge of lathe and mill tooling/inserts - Familiarity with GD&T principles for part inspection - Ability to use calipers, micrometers, and other various inspection equipment for quality checks - Okuma conversational programming experience - Knowledge of Lean manufacturing practices - Previous experience in tooling selection and maintenance - Familiarity of AS9100 standards Pay Range: $35-40/hour Jackson Tuapante Synerfac Technical Staffing Phone:
09/24/2026
Full time
Work for a Central New Jersey (Somerset County) area high quality, ultra-precision machine job shop. Making precision parts for the aerospace, defense, and automotive industries. CNC Lathe/Milling Set-Up/Programmer Our client is seeking a highly-skilled CNC Lathe/Milling Set-Up/Programmer to join their team. The ideal candidate will have extensive experience in programming and operating CNC Lathe/Milling machines, with a strong mechanical knowledge and background of various equipment and tools. Duties: - Interpret complex prints to program and machine parts from challenging materials on Okuma CNC turning centers - Set up and operate CNC Lathe machines to produce parts according to specifications - Perform quality checks using calipers, micrometers - Interpret engineering drawings and GD&T symbols - Collaborate with engineers and production team to optimize manufacturing processes - Maintain tooling inventory and ensure proper tool selection for each job - Adhere to Lean manufacturing principles to improve efficiency and reduce waste Requirements: - 10 years of CNC machining experience - 5 years of CNC programming experience - At least 1 year experience with MasterCAM programming software - Strong knowledge of lathe and mill tooling/inserts - Familiarity with GD&T principles for part inspection - Ability to use calipers, micrometers, and other various inspection equipment for quality checks - Okuma conversational programming experience - Knowledge of Lean manufacturing practices - Previous experience in tooling selection and maintenance - Familiarity of AS9100 standards Pay Range: $35-40/hour Jackson Tuapante Synerfac Technical Staffing Phone: