Job Description Job Description Description: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: The Agentic AI & MCP Specialist will architect, develop, and operationalize next-generation agentic systems powered by advanced LLMs and Model Context Protocol (MCP) frameworks. This role focuses on building intelligent, multi-step, tool-using agents that can autonomously reason, plan, and execute complex workflows across a cloud-based analytics ecosystem. The specialist will design and implement agent orchestration frameworks, integrate model-driven decision logic, and build robust, production-grade agent capabilities that safely leverage emerging AI techniques. This position requires a deeply skilled software developer who combines strong engineering fundamentals with hands-on experience creating agentic systems, working with MCP-based integrations, designing LLM-driven tools, and building secure, scalable AI applications. The role provides technical leadership, explores cutting-edge agentic patterns, drives proof-of-concept innovation, and partners with engineering and product teams to translate experimental architectures into real-world impact. Requirements: Required Qualifications: All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's Degree and 10+ years of software engineering experience Experience designing, developing, and supporting production applications, platforms, or services. Experience developing agentic AI solutions, including planning, tool utilization, workflow orchestration, multi-step reasoning, or autonomous task execution. Experience designing and implementing Model Context Protocol (MCP) integrations, tool interfaces, or model-driven service architectures. Ability to analyze business, customer, or mission requirements and develop scalable AI-driven solutions that align with technical and operational objectives. Experience with large language model (LLM) development practices, including fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent interaction patterns. Proficiency in Python and experience working with APIs, microservices, distributed computing environments, and cloud-native architectures. Experience deploying and integrating AI agents or LLM-enabled applications within cloud environments such as Azure, AWS, or Google Cloud Platform (GCP). Knowledge of MLOps and LLMOps practices, including model versioning, automated testing, deployment automation, monitoring, performance evaluation, and governance. Ability to contribute to solution design discussions, provide technical guidance to team members, and communicate AI-related concepts to technical and non-technical audiences. Experience using version control systems and CI/CD practices, including source code management, automated testing, deployment pipelines, and release management for production environments. Desired Qualifications: Experience building multi-agent systems, agent swarms, or coordinated reasoning frameworks. Familiarity with advanced tool-calling strategies, including dynamic tool selection, function-call planning, or graph-structured task planners. Experience with structured LLM evaluation methods, agent benchmarking, or test harnesses for autonomous systems. Knowledge of performance optimization techniques for LLMs and agents, including caching, model distillation, model routing, or accelerated inference. Background integrating agentic components with large-scale data or analytics platforms (e.g., Databricks, Snowflake, Spark). Hands-on experience developing innovative POCs or experimental agentic architectures in fast-paced R&D environments. Familiarity with emerging agentic frameworks such as Strands Agents, LangGraph, CrewAI, etc. Exposure to safety-oriented design patterns for autonomous systems, including guardrails, validation layers, or constrained-action frameworks. Experience designing and building secure, compliance-aware systems that handle sensitive data in accordance with HIPAA and federal security standards, including implementation of encryption, access controls, auditability, and governance for protected health information (PHI) within AI/LLM workflows. Working Environment : eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any othe
09/26/2026
Full time
Job Description Job Description Description: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: The Agentic AI & MCP Specialist will architect, develop, and operationalize next-generation agentic systems powered by advanced LLMs and Model Context Protocol (MCP) frameworks. This role focuses on building intelligent, multi-step, tool-using agents that can autonomously reason, plan, and execute complex workflows across a cloud-based analytics ecosystem. The specialist will design and implement agent orchestration frameworks, integrate model-driven decision logic, and build robust, production-grade agent capabilities that safely leverage emerging AI techniques. This position requires a deeply skilled software developer who combines strong engineering fundamentals with hands-on experience creating agentic systems, working with MCP-based integrations, designing LLM-driven tools, and building secure, scalable AI applications. The role provides technical leadership, explores cutting-edge agentic patterns, drives proof-of-concept innovation, and partners with engineering and product teams to translate experimental architectures into real-world impact. Requirements: Required Qualifications: All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's Degree and 10+ years of software engineering experience Experience designing, developing, and supporting production applications, platforms, or services. Experience developing agentic AI solutions, including planning, tool utilization, workflow orchestration, multi-step reasoning, or autonomous task execution. Experience designing and implementing Model Context Protocol (MCP) integrations, tool interfaces, or model-driven service architectures. Ability to analyze business, customer, or mission requirements and develop scalable AI-driven solutions that align with technical and operational objectives. Experience with large language model (LLM) development practices, including fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent interaction patterns. Proficiency in Python and experience working with APIs, microservices, distributed computing environments, and cloud-native architectures. Experience deploying and integrating AI agents or LLM-enabled applications within cloud environments such as Azure, AWS, or Google Cloud Platform (GCP). Knowledge of MLOps and LLMOps practices, including model versioning, automated testing, deployment automation, monitoring, performance evaluation, and governance. Ability to contribute to solution design discussions, provide technical guidance to team members, and communicate AI-related concepts to technical and non-technical audiences. Experience using version control systems and CI/CD practices, including source code management, automated testing, deployment pipelines, and release management for production environments. Desired Qualifications: Experience building multi-agent systems, agent swarms, or coordinated reasoning frameworks. Familiarity with advanced tool-calling strategies, including dynamic tool selection, function-call planning, or graph-structured task planners. Experience with structured LLM evaluation methods, agent benchmarking, or test harnesses for autonomous systems. Knowledge of performance optimization techniques for LLMs and agents, including caching, model distillation, model routing, or accelerated inference. Background integrating agentic components with large-scale data or analytics platforms (e.g., Databricks, Snowflake, Spark). Hands-on experience developing innovative POCs or experimental agentic architectures in fast-paced R&D environments. Familiarity with emerging agentic frameworks such as Strands Agents, LangGraph, CrewAI, etc. Exposure to safety-oriented design patterns for autonomous systems, including guardrails, validation layers, or constrained-action frameworks. Experience designing and building secure, compliance-aware systems that handle sensitive data in accordance with HIPAA and federal security standards, including implementation of encryption, access controls, auditability, and governance for protected health information (PHI) within AI/LLM workflows. Working Environment : eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any othe
Job Description Job Description H2O.ai is on a mission to democratize AI for Good. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control. Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH. For more information, visit . About This Opportunity We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of APAC's most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands-on engineering role embedded within a customer-facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one. You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes. This position is based in San Francisco, Bay Area. What You Will Do Customer Engagement Leadership Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes. Manage multiple concurrent engagement streams simultaneously - coordinating workplans, resourcing, and milestones across cross-functional teams. Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership. Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders - translating business needs into technical direction and back again. Lead pre-sales and proof-of-concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust. Represent H2O.ai externally at customer workshops, executive briefings, and technical deep-dives as a credible senior voice. Agentic AI & LLM Engineering Design and build agentic AI systems and multi-agent frameworks that automate complex, multi-step enterprise workflows. Develop and deploy LLM-powered applications using RAG, fine-tuning, prompt engineering, function calling, and tool use. Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production-grade reliability and safety. Stay current with the rapidly evolving agentic AI landscape - MCP, LLM orchestration frameworks, reasoning models - and bring the best into customer engagements. End-to-End AI Application Development Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment. Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows. Integrate AI models into customer environments - cloud, on-prem, and hybrid - ensuring performance, stability, and maintainability at scale. Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production. Team Collaboration & Delivery Excellence Coordinate delivery across engineers, program managers, and solution architects - ensuring workstreams are aligned, unblocked, and progressing to plan. Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team. Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery. Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform-level issues. What We Are Looking For Experience & Background 8+ years of hands-on AI/ML engineering experience, including end-to-end model development and production deployment. Demonstrable experience leading technical delivery across complex, multi-stakeholder enterprise engagements - not just executing within them. Demonstrable experience building LLM-powered applications - RAG pipelines, agentic workflows, fine-tuned models, or similar. Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM tooling (LangChain, LlamaIndex, or equivalent). Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on-prem Kubernetes). Skills & Capabilities Proven ability to manage multiple concurrent workstreams and coordinate cross-functional teams toward shared delivery milestones. Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine-tuning, RLHF, model evaluation, guardrails, and LLMOps. Solid grounding in classical ML - able to select the right tool for the problem, not just default to the latest LLM. Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications. Strong executive communication - able to run a board-level briefing one hour and a technical design review the next, credibly. Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving. How to Stand Out From the Crowd Kaggle or competitive ML experience. Familiarity with H2O.ai products, Wave, or H2O Document AI. Experience in financial services, healthcare, or other regulated industry AI deployments. Exposure to tabular foundation models, AutoML, or enterprise ML platforms. Prior experience in a customer-facing or field engineering role. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working environment Be part of a world-class team Career growth The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data. H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose. Please visit to learn more.
09/26/2026
Full time
Job Description Job Description H2O.ai is on a mission to democratize AI for Good. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control. Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH. For more information, visit . About This Opportunity We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of APAC's most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands-on engineering role embedded within a customer-facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one. You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes. This position is based in San Francisco, Bay Area. What You Will Do Customer Engagement Leadership Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes. Manage multiple concurrent engagement streams simultaneously - coordinating workplans, resourcing, and milestones across cross-functional teams. Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership. Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders - translating business needs into technical direction and back again. Lead pre-sales and proof-of-concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust. Represent H2O.ai externally at customer workshops, executive briefings, and technical deep-dives as a credible senior voice. Agentic AI & LLM Engineering Design and build agentic AI systems and multi-agent frameworks that automate complex, multi-step enterprise workflows. Develop and deploy LLM-powered applications using RAG, fine-tuning, prompt engineering, function calling, and tool use. Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production-grade reliability and safety. Stay current with the rapidly evolving agentic AI landscape - MCP, LLM orchestration frameworks, reasoning models - and bring the best into customer engagements. End-to-End AI Application Development Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment. Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows. Integrate AI models into customer environments - cloud, on-prem, and hybrid - ensuring performance, stability, and maintainability at scale. Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production. Team Collaboration & Delivery Excellence Coordinate delivery across engineers, program managers, and solution architects - ensuring workstreams are aligned, unblocked, and progressing to plan. Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team. Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery. Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform-level issues. What We Are Looking For Experience & Background 8+ years of hands-on AI/ML engineering experience, including end-to-end model development and production deployment. Demonstrable experience leading technical delivery across complex, multi-stakeholder enterprise engagements - not just executing within them. Demonstrable experience building LLM-powered applications - RAG pipelines, agentic workflows, fine-tuned models, or similar. Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM tooling (LangChain, LlamaIndex, or equivalent). Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on-prem Kubernetes). Skills & Capabilities Proven ability to manage multiple concurrent workstreams and coordinate cross-functional teams toward shared delivery milestones. Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine-tuning, RLHF, model evaluation, guardrails, and LLMOps. Solid grounding in classical ML - able to select the right tool for the problem, not just default to the latest LLM. Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications. Strong executive communication - able to run a board-level briefing one hour and a technical design review the next, credibly. Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving. How to Stand Out From the Crowd Kaggle or competitive ML experience. Familiarity with H2O.ai products, Wave, or H2O Document AI. Experience in financial services, healthcare, or other regulated industry AI deployments. Exposure to tabular foundation models, AutoML, or enterprise ML platforms. Prior experience in a customer-facing or field engineering role. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working environment Be part of a world-class team Career growth The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data. H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose. Please visit to learn more.
Charlie Health Engineering, Product & Design
New York, New York
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/26/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/26/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description H2O.ai is on a mission to democratize AI for Good. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control. Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH. For more information, visit . About This Opportunity We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of APAC's most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands-on engineering role embedded within a customer-facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one. You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes. This position is based in Dallas, Texas and requires onsite customer interfacing. What You Will Do Customer Engagement Leadership Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes. Manage multiple concurrent engagement streams simultaneously - coordinating workplans, resourcing, and milestones across cross-functional teams. Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership. Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders - translating business needs into technical direction and back again. Lead pre-sales and proof-of-concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust. Represent H2O.ai externally at customer workshops, executive briefings, and technical deep-dives as a credible senior voice. Agentic AI & LLM Engineering Design and build agentic AI systems and multi-agent frameworks that automate complex, multi-step enterprise workflows. Develop and deploy LLM-powered applications using RAG, fine-tuning, prompt engineering, function calling, and tool use. Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production-grade reliability and safety. Stay current with the rapidly evolving agentic AI landscape - MCP, LLM orchestration frameworks, reasoning models - and bring the best into customer engagements. End-to-End AI Application Development Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment. Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows. Integrate AI models into customer environments - cloud, on-prem, and hybrid - ensuring performance, stability, and maintainability at scale. Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production. Team Collaboration & Delivery Excellence Coordinate delivery across engineers, program managers, and solution architects - ensuring workstreams are aligned, unblocked, and progressing to plan. Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team. Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery. Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform-level issues. What We Are Looking For Experience & Background 8+ years of hands-on AI/ML engineering experience, including end-to-end model development and production deployment. Demonstrable experience leading technical delivery across complex, multi-stakeholder enterprise engagements - not just executing within them. Demonstrable experience building LLM-powered applications - RAG pipelines, agentic workflows, fine-tuned models, or similar. Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM tooling (LangChain, LlamaIndex, or equivalent). Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on-prem Kubernetes). Skills & Capabilities Proven ability to manage multiple concurrent workstreams and coordinate cross-functional teams toward shared delivery milestones. Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine-tuning, RLHF, model evaluation, guardrails, and LLMOps. Solid grounding in classical ML - able to select the right tool for the problem, not just default to the latest LLM. Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications. Strong executive communication - able to run a board-level briefing one hour and a technical design review the next, credibly. Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving. How to Stand Out From the Crowd Kaggle or competitive ML experience. Familiarity with H2O.ai products, Wave, or H2O Document AI. Experience in financial services, healthcare, or other regulated industry AI deployments. Exposure to tabular foundation models, AutoML, or enterprise ML platforms. Prior experience in a customer-facing or field engineering role. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working environment Be part of a world-class team Career growth The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data. H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose. Please visit to learn more.
09/26/2026
Full time
Job Description Job Description H2O.ai is on a mission to democratize AI for Good. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control. Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH. For more information, visit . About This Opportunity We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of APAC's most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands-on engineering role embedded within a customer-facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one. You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes. This position is based in Dallas, Texas and requires onsite customer interfacing. What You Will Do Customer Engagement Leadership Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes. Manage multiple concurrent engagement streams simultaneously - coordinating workplans, resourcing, and milestones across cross-functional teams. Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership. Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders - translating business needs into technical direction and back again. Lead pre-sales and proof-of-concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust. Represent H2O.ai externally at customer workshops, executive briefings, and technical deep-dives as a credible senior voice. Agentic AI & LLM Engineering Design and build agentic AI systems and multi-agent frameworks that automate complex, multi-step enterprise workflows. Develop and deploy LLM-powered applications using RAG, fine-tuning, prompt engineering, function calling, and tool use. Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production-grade reliability and safety. Stay current with the rapidly evolving agentic AI landscape - MCP, LLM orchestration frameworks, reasoning models - and bring the best into customer engagements. End-to-End AI Application Development Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment. Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows. Integrate AI models into customer environments - cloud, on-prem, and hybrid - ensuring performance, stability, and maintainability at scale. Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production. Team Collaboration & Delivery Excellence Coordinate delivery across engineers, program managers, and solution architects - ensuring workstreams are aligned, unblocked, and progressing to plan. Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team. Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery. Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform-level issues. What We Are Looking For Experience & Background 8+ years of hands-on AI/ML engineering experience, including end-to-end model development and production deployment. Demonstrable experience leading technical delivery across complex, multi-stakeholder enterprise engagements - not just executing within them. Demonstrable experience building LLM-powered applications - RAG pipelines, agentic workflows, fine-tuned models, or similar. Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM tooling (LangChain, LlamaIndex, or equivalent). Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on-prem Kubernetes). Skills & Capabilities Proven ability to manage multiple concurrent workstreams and coordinate cross-functional teams toward shared delivery milestones. Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine-tuning, RLHF, model evaluation, guardrails, and LLMOps. Solid grounding in classical ML - able to select the right tool for the problem, not just default to the latest LLM. Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications. Strong executive communication - able to run a board-level briefing one hour and a technical design review the next, credibly. Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving. How to Stand Out From the Crowd Kaggle or competitive ML experience. Familiarity with H2O.ai products, Wave, or H2O Document AI. Experience in financial services, healthcare, or other regulated industry AI deployments. Exposure to tabular foundation models, AutoML, or enterprise ML platforms. Prior experience in a customer-facing or field engineering role. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working environment Be part of a world-class team Career growth The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data. H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose. Please visit to learn more.
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
09/26/2026
Full time
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
We're partnering with a rapidly growing consumer-facing organization building an internal enterprise AI orchestration platform focused on intelligent support, enterprise knowledge retrieval, workflow automation, and AI-enabled experiences across field operations and corporate teams. This is not a traditional software engineering role centered around a specific language or framework. The team is looking for a strong senior engineer who remains highly hands-on technically, thinks in systems, and uses AI-assisted development tools to accelerate delivery of production-ready software. The environment is highly integration-focused and product-oriented, with an emphasis on building scalable internal platforms and operational tooling rather than isolated AI demos or prototypes. What You'll Be Doing Build AI-enabled internal applications and workflow experiences across desktop and mobile contexts Develop secure API-first integrations across enterprise systems, SaaS platforms, and internal services Design and implement agentic workflows capable of retrieving knowledge, calling tools, and automating operational tasks Work closely with architecture, product, and business stakeholders to translate ambiguous operational challenges into working software Use AI-assisted development tooling such as Cursor, Claude Code, GitHub Copilot, or similar platforms to accelerate engineering delivery Review, validate, and harden AI-generated code for production use Contribute to scalable engineering patterns, integration standards, and platform architecture decisions Build with strong attention to testing, observability, maintainability, and security Required Skills & Experience 4+ years of professional software engineering experience Strong background in application, platform, or full stack engineering Experience building production-grade enterprise applications, integrations, or internal platforms Strong API and systems integration experience Familiarity with API gateway or service gateway platforms such as Kong, Apigee, AWS API Gateway, or similar technologies Experience working directly with business stakeholders and operating in ambiguous environments Hands-on experience using AI-assisted development workflows in real-world software delivery Strong systems thinking and product mindset Experience with CI/CD, automated testing, observability, and secure engineering practices Preferred Experience Agentic AI frameworks such as LangGraph, LangChain, Semantic Kernel, AutoGen, CrewAI, or similar MCP, tool-calling, or function-calling workflows RAG, vector search, embeddings, or enterprise knowledge retrieval systems AWS Bedrock or enterprise LLM platforms Experience with enterprise automation or orchestration tooling Familiarity with Workato, MuleSoft, Boomi, or similar iPaaS platforms Exposure to retail, restaurant, field operations, or enterprise support environments Experience integrating platforms such as Zendesk, Workday, Teams, Snowflake, Datadog, or similar enterprise systems Mobile application exposure is helpful but not required Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
We're partnering with a rapidly growing consumer-facing organization building an internal enterprise AI orchestration platform focused on intelligent support, enterprise knowledge retrieval, workflow automation, and AI-enabled experiences across field operations and corporate teams. This is not a traditional software engineering role centered around a specific language or framework. The team is looking for a strong senior engineer who remains highly hands-on technically, thinks in systems, and uses AI-assisted development tools to accelerate delivery of production-ready software. The environment is highly integration-focused and product-oriented, with an emphasis on building scalable internal platforms and operational tooling rather than isolated AI demos or prototypes. What You'll Be Doing Build AI-enabled internal applications and workflow experiences across desktop and mobile contexts Develop secure API-first integrations across enterprise systems, SaaS platforms, and internal services Design and implement agentic workflows capable of retrieving knowledge, calling tools, and automating operational tasks Work closely with architecture, product, and business stakeholders to translate ambiguous operational challenges into working software Use AI-assisted development tooling such as Cursor, Claude Code, GitHub Copilot, or similar platforms to accelerate engineering delivery Review, validate, and harden AI-generated code for production use Contribute to scalable engineering patterns, integration standards, and platform architecture decisions Build with strong attention to testing, observability, maintainability, and security Required Skills & Experience 4+ years of professional software engineering experience Strong background in application, platform, or full stack engineering Experience building production-grade enterprise applications, integrations, or internal platforms Strong API and systems integration experience Familiarity with API gateway or service gateway platforms such as Kong, Apigee, AWS API Gateway, or similar technologies Experience working directly with business stakeholders and operating in ambiguous environments Hands-on experience using AI-assisted development workflows in real-world software delivery Strong systems thinking and product mindset Experience with CI/CD, automated testing, observability, and secure engineering practices Preferred Experience Agentic AI frameworks such as LangGraph, LangChain, Semantic Kernel, AutoGen, CrewAI, or similar MCP, tool-calling, or function-calling workflows RAG, vector search, embeddings, or enterprise knowledge retrieval systems AWS Bedrock or enterprise LLM platforms Experience with enterprise automation or orchestration tooling Familiarity with Workato, MuleSoft, Boomi, or similar iPaaS platforms Exposure to retail, restaurant, field operations, or enterprise support environments Experience integrating platforms such as Zendesk, Workday, Teams, Snowflake, Datadog, or similar enterprise systems Mobile application exposure is helpful but not required Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Software Solutions Architect Direct hire Hybrid - Dublin, OH or Orlando, FL JOB SUMMARY An Software Architect is a senior technical leader who shapes and drives the architecture of commercial technologies across the company and is influential across multiple engineering teams. They are a hands-on technologist who leads by example and coaches engineers in modern, AI-augmented engineering practices. They are an expert at designing all layers of an application and platform, and they pioneer the use of Agentic AI for architecture, technical design, and implementation-using AI agents to accelerate solution design, generate and review code, evaluate trade-offs, and automate repetitive engineering tasks. They work in an Agile development environment architecting, designing, leading, and delivering technology solutions to transform healthcare into a safer and more cost-effective industry. They are expected to be highly in-tune with industry best practices, emerging AI tooling, technologies, processes, and techniques, and can provide leadership to multiple teams on how to apply them pragmatically to solve business problems. ESSENTIAL DUTIES & RESPONSIBILITIES Software Development • Set organization-wide standards for software structure, maintainability, and quality, including standards for the responsible use of Agentic AI in implementation. • Excels in meeting both explicit and implicit user needs. • Act as a thought leader in software engineering and AI-augmented development-designing prompts, guardrails, and agent workflows that accelerate delivery without compromising quality. • Teach others to solve problems using multiple languages, technologies, software tools, and AI coding agents. • Serve as subject matter expert (SME) in several technologies critical to the organization and contribute to setting organizational standards in technology, methodology, and Agentic AI tooling. Testing & Quality Assurance • Master of comprehensive testing strategies that include microservices architecture, API contract testing, and end-to-end workflows. • Apply Agentic AI to author, expand, and maintain test suites, generate edge-case scenarios, and triage failures. • Provide organizational guidance on testing best practices, including test automation, CI/CD integration, AI-assisted quality engineering, and metrics tracking. Data Management • Partner with other expertise sets to provide prescriptive and anticipatory intelligence. • Design solutions that efficiently interact with advanced machine learning tools, generative AI services, and cloud-based data services. • Architect data flows that power Agentic AI use cases (retrieval, grounding, evaluation). • Set organizational best practices for data management and is considered a Subject Matter Expert. Infrastructure & Integrations • Mastery of cloud architecture, designing and guiding the implementation and adoption of cloud-native solutions across the organization. • Set best practices for cloud service utilization, data migration, complex system integration strategies, and the deployment of AI agents and LLM-backed services. • Provide technical direction and governance on advanced infrastructure and integrations including resource optimization and AI workload cost management. Operations • Review analytics to understand user behavior and identify trends in operational metrics to suggest architectural changes. • Define organizational strategies for operations, including AI-assisted observability, incident response, and self-healing systems. • Subject Matter Expert in operational best practices, tools, and techniques. • Understand business impact at a macro level and advocate for protecting company reputation. Security & Compliance • Direct teams in multi-stage threat mitigation and secure coding practices, including secure use of Agentic AI (prompt injection defense, model output validation, data governance for AI agents). • Develop tools to mediate security holes and offer advanced regulatory compliance guidance, especially as it relates to AI in regulated healthcare contexts (HIPAA, HITRUST). • Set the standard for security and compliance within the organization. Product & User Experience • Shape the organization's user-centric direction and champion seamless experiences, including AI-native interactions where appropriate. • Define user interaction patterns for multiple products, fostering consistent experiences. • Demonstrate deep expertise in user-facing technologies, advocating for best practices and innovations. • Lead in prioritizing and addressing tech and design debt across the platform. Requirements & Design • Set industry standards in crafting functional and non-functional requirements. • Orchestrate complex system architectures. • Fully understand the path of data. • Manage the balance of engineering future and current needs. • Set best practices and anti-patterns for the organization. • Apply Agentic AI to accelerate architecture work-generating design alternatives, evaluating trade-offs, producing ADRs, and reviewing designs against established patterns and constraints. KNOWLEDGE & REQUIREMENTS • Highly motivated, self-learner, and technically inquisitive, with a strong bias toward applying emerging AI tooling to engineering problems. • Significant experience creating architecture for complex distributed systems and leading teams through development of those systems. • Hands-on experience using Agentic AI for architecture, technical design, and implementation (e.g., AI coding agents, design copilots, automated code review, RAG-based design assistants). • Capable of leading and/or participating in business, culture, technical, and practice initiatives that support continuous improvement across the organization, including driving adoption of AI-augmented engineering workflows. • Excellent track record of collaborating with stakeholders. Experience proposing new product offerings and contributing to company-wide strategies using industry knowledge and foresight. • Negotiates complex or risky technical business issues on behalf of the company. • Consults with management to determine project objectives with long-term implications. • Experience leading technical due diligence and road mapping for strategic partnerships, third-party partners, mergers, and acquisitions. • Effective communication and leadership capabilities: capable of communicating strategy and influencing others to align to future state architecture. • Expert level experience with multiple client-side and server-side programming languages (Java with Spring Boot, JavaScript React experience preferred). • Expert level experience developing, deploying, and supporting REST services and microservices. • Expert level experience with container orchestration platforms and cloud-native architectures; ability to design and lead adoption of cloud services across major cloud providers regardless of specific platform. • Working knowledge of LLM-backed services, prompt engineering, agent frameworks, evaluation harnesses, and the governance considerations that come with them. • Significant experience with relational databases, non-relational databases, messaging systems, and event-driven architecture patterns. • Expert level experience with containerization technologies and container-based deployment strategies. • Deep expertise in infrastructure as code (IaC) practices to enable repeatable, auditable, and scalable infrastructure. • Strong command of service mesh and API gateway patterns for securing and managing microservices at scale. • Experience with GitOps and modern continuous delivery practices for cloud-native platforms. • Capable of joining a team to lead initiatives and create software to solve challenging problems. EDUCATION & EXPERIENCE REQUIREMENTS • Minimum years of work experience: 8+ years (including demonstrated experience leveraging Agentic AI for architecture, technical design, and implementation) • Minimum level of education or education/experience: Bachelor's or Advanced Degree in related field or equivalent work experience Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions) . click apply for full job details
09/24/2026
Full time
Software Solutions Architect Direct hire Hybrid - Dublin, OH or Orlando, FL JOB SUMMARY An Software Architect is a senior technical leader who shapes and drives the architecture of commercial technologies across the company and is influential across multiple engineering teams. They are a hands-on technologist who leads by example and coaches engineers in modern, AI-augmented engineering practices. They are an expert at designing all layers of an application and platform, and they pioneer the use of Agentic AI for architecture, technical design, and implementation-using AI agents to accelerate solution design, generate and review code, evaluate trade-offs, and automate repetitive engineering tasks. They work in an Agile development environment architecting, designing, leading, and delivering technology solutions to transform healthcare into a safer and more cost-effective industry. They are expected to be highly in-tune with industry best practices, emerging AI tooling, technologies, processes, and techniques, and can provide leadership to multiple teams on how to apply them pragmatically to solve business problems. ESSENTIAL DUTIES & RESPONSIBILITIES Software Development • Set organization-wide standards for software structure, maintainability, and quality, including standards for the responsible use of Agentic AI in implementation. • Excels in meeting both explicit and implicit user needs. • Act as a thought leader in software engineering and AI-augmented development-designing prompts, guardrails, and agent workflows that accelerate delivery without compromising quality. • Teach others to solve problems using multiple languages, technologies, software tools, and AI coding agents. • Serve as subject matter expert (SME) in several technologies critical to the organization and contribute to setting organizational standards in technology, methodology, and Agentic AI tooling. Testing & Quality Assurance • Master of comprehensive testing strategies that include microservices architecture, API contract testing, and end-to-end workflows. • Apply Agentic AI to author, expand, and maintain test suites, generate edge-case scenarios, and triage failures. • Provide organizational guidance on testing best practices, including test automation, CI/CD integration, AI-assisted quality engineering, and metrics tracking. Data Management • Partner with other expertise sets to provide prescriptive and anticipatory intelligence. • Design solutions that efficiently interact with advanced machine learning tools, generative AI services, and cloud-based data services. • Architect data flows that power Agentic AI use cases (retrieval, grounding, evaluation). • Set organizational best practices for data management and is considered a Subject Matter Expert. Infrastructure & Integrations • Mastery of cloud architecture, designing and guiding the implementation and adoption of cloud-native solutions across the organization. • Set best practices for cloud service utilization, data migration, complex system integration strategies, and the deployment of AI agents and LLM-backed services. • Provide technical direction and governance on advanced infrastructure and integrations including resource optimization and AI workload cost management. Operations • Review analytics to understand user behavior and identify trends in operational metrics to suggest architectural changes. • Define organizational strategies for operations, including AI-assisted observability, incident response, and self-healing systems. • Subject Matter Expert in operational best practices, tools, and techniques. • Understand business impact at a macro level and advocate for protecting company reputation. Security & Compliance • Direct teams in multi-stage threat mitigation and secure coding practices, including secure use of Agentic AI (prompt injection defense, model output validation, data governance for AI agents). • Develop tools to mediate security holes and offer advanced regulatory compliance guidance, especially as it relates to AI in regulated healthcare contexts (HIPAA, HITRUST). • Set the standard for security and compliance within the organization. Product & User Experience • Shape the organization's user-centric direction and champion seamless experiences, including AI-native interactions where appropriate. • Define user interaction patterns for multiple products, fostering consistent experiences. • Demonstrate deep expertise in user-facing technologies, advocating for best practices and innovations. • Lead in prioritizing and addressing tech and design debt across the platform. Requirements & Design • Set industry standards in crafting functional and non-functional requirements. • Orchestrate complex system architectures. • Fully understand the path of data. • Manage the balance of engineering future and current needs. • Set best practices and anti-patterns for the organization. • Apply Agentic AI to accelerate architecture work-generating design alternatives, evaluating trade-offs, producing ADRs, and reviewing designs against established patterns and constraints. KNOWLEDGE & REQUIREMENTS • Highly motivated, self-learner, and technically inquisitive, with a strong bias toward applying emerging AI tooling to engineering problems. • Significant experience creating architecture for complex distributed systems and leading teams through development of those systems. • Hands-on experience using Agentic AI for architecture, technical design, and implementation (e.g., AI coding agents, design copilots, automated code review, RAG-based design assistants). • Capable of leading and/or participating in business, culture, technical, and practice initiatives that support continuous improvement across the organization, including driving adoption of AI-augmented engineering workflows. • Excellent track record of collaborating with stakeholders. Experience proposing new product offerings and contributing to company-wide strategies using industry knowledge and foresight. • Negotiates complex or risky technical business issues on behalf of the company. • Consults with management to determine project objectives with long-term implications. • Experience leading technical due diligence and road mapping for strategic partnerships, third-party partners, mergers, and acquisitions. • Effective communication and leadership capabilities: capable of communicating strategy and influencing others to align to future state architecture. • Expert level experience with multiple client-side and server-side programming languages (Java with Spring Boot, JavaScript React experience preferred). • Expert level experience developing, deploying, and supporting REST services and microservices. • Expert level experience with container orchestration platforms and cloud-native architectures; ability to design and lead adoption of cloud services across major cloud providers regardless of specific platform. • Working knowledge of LLM-backed services, prompt engineering, agent frameworks, evaluation harnesses, and the governance considerations that come with them. • Significant experience with relational databases, non-relational databases, messaging systems, and event-driven architecture patterns. • Expert level experience with containerization technologies and container-based deployment strategies. • Deep expertise in infrastructure as code (IaC) practices to enable repeatable, auditable, and scalable infrastructure. • Strong command of service mesh and API gateway patterns for securing and managing microservices at scale. • Experience with GitOps and modern continuous delivery practices for cloud-native platforms. • Capable of joining a team to lead initiatives and create software to solve challenging problems. EDUCATION & EXPERIENCE REQUIREMENTS • Minimum years of work experience: 8+ years (including demonstrated experience leveraging Agentic AI for architecture, technical design, and implementation) • Minimum level of education or education/experience: Bachelor's or Advanced Degree in related field or equivalent work experience Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions) . click apply for full job details
AI Senior Technical Consultant (ServiceNow AI) DETAILS Location: Remote Travel: Up to 25% travel, as needed Position Type: 6M+ Contract Hourly / Salary: to $145W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking multiple AI Senior Technical Consultants for a 6M+ Contract opportunity that will be remote. The AI Senior Technical Consultants will lead the end-to-end development of AI-enabled solutions across the ServiceNow platform utilizing capabilities such as Now Assist, AI Agents, Predictive Intelligence, AI Search, Agentic AI Workflows, and GenAI-powered automation. The AI Senior Technical Consultants will guide technical implementation efforts by mentoring Technical Consultants, partnering with Principal Technical Consultants and Solution Architects, and delivering secure, scalable AI solutions across ServiceNow product suites including ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, and ESM. The AI Senior Technical Consultants will translate business requirements into intelligent automation solutions by combining deep ServiceNow platform engineering expertise with applied AI technologies, enabling organizations to successfully adopt enterprise AI and agentic workflows. JOB REQUIREMENTS ServiceNow Platform Engineering Designing / Developing Enterprise Solutions on the ServiceNow Platform ServiceNow Product Expertise - ITSM / ITOM / ITAM / SecOps / IRM / CSM / HRSD / SPM / ESM ServiceNow Development (advanced / hands-on) - Scripting / Workflow Development / Flow Designer / AI Agent Configuration / Skill Development Building / Testing / Deploying Enterprise ServiceNow Solutions ServiceNow AI / Agentic AI Developing AI Solutions via Now Assist / AI Agents / Predictive Intelligence / AI Search / Agentic AI WFs Building Intelligent Automation Solutions Across the ServiceNow Platform AI Enablement Across Multiple ServiceNow Product Suites AI / GenAI Technologies GenAI / LLM Concepts / Prompt Engineering / AI Governance Developing AI-Driven Business Solutions via Modern AI Capabilities Responsible AI / Security / Governance Best Practices Platform Integration / Data Foundations Developing Integrations with Enterprise Apps / APIs / Enterprise Data Platforms / 3rd Party Technologies Building AI Solutions utilizing Enterprise Data Foundations Supporting Enterprise Workflow Automation / Cross-Platform Integrations Technical Leadership Leading Technical Development Activities Across Enterprise AI Projects Mentoring Technical Consultants / Junior Developers Partnering with Principal Technical Consultants / Solution Architects Translating Business Requirements into Secure / Governed / Scalable AI Solutions Collaboration / Communication Collaborating with Business Stakeholders / Architects / Cross-Functional Technical Teams Communicating Technical Solutions / Risks / Project Status Throughout Delivery Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/24/2026
Full time
AI Senior Technical Consultant (ServiceNow AI) DETAILS Location: Remote Travel: Up to 25% travel, as needed Position Type: 6M+ Contract Hourly / Salary: to $145W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking multiple AI Senior Technical Consultants for a 6M+ Contract opportunity that will be remote. The AI Senior Technical Consultants will lead the end-to-end development of AI-enabled solutions across the ServiceNow platform utilizing capabilities such as Now Assist, AI Agents, Predictive Intelligence, AI Search, Agentic AI Workflows, and GenAI-powered automation. The AI Senior Technical Consultants will guide technical implementation efforts by mentoring Technical Consultants, partnering with Principal Technical Consultants and Solution Architects, and delivering secure, scalable AI solutions across ServiceNow product suites including ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, and ESM. The AI Senior Technical Consultants will translate business requirements into intelligent automation solutions by combining deep ServiceNow platform engineering expertise with applied AI technologies, enabling organizations to successfully adopt enterprise AI and agentic workflows. JOB REQUIREMENTS ServiceNow Platform Engineering Designing / Developing Enterprise Solutions on the ServiceNow Platform ServiceNow Product Expertise - ITSM / ITOM / ITAM / SecOps / IRM / CSM / HRSD / SPM / ESM ServiceNow Development (advanced / hands-on) - Scripting / Workflow Development / Flow Designer / AI Agent Configuration / Skill Development Building / Testing / Deploying Enterprise ServiceNow Solutions ServiceNow AI / Agentic AI Developing AI Solutions via Now Assist / AI Agents / Predictive Intelligence / AI Search / Agentic AI WFs Building Intelligent Automation Solutions Across the ServiceNow Platform AI Enablement Across Multiple ServiceNow Product Suites AI / GenAI Technologies GenAI / LLM Concepts / Prompt Engineering / AI Governance Developing AI-Driven Business Solutions via Modern AI Capabilities Responsible AI / Security / Governance Best Practices Platform Integration / Data Foundations Developing Integrations with Enterprise Apps / APIs / Enterprise Data Platforms / 3rd Party Technologies Building AI Solutions utilizing Enterprise Data Foundations Supporting Enterprise Workflow Automation / Cross-Platform Integrations Technical Leadership Leading Technical Development Activities Across Enterprise AI Projects Mentoring Technical Consultants / Junior Developers Partnering with Principal Technical Consultants / Solution Architects Translating Business Requirements into Secure / Governed / Scalable AI Solutions Collaboration / Communication Collaborating with Business Stakeholders / Architects / Cross-Functional Technical Teams Communicating Technical Solutions / Risks / Project Status Throughout Delivery Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description You will be part of a dynamic team of solution engineers who deliver, integrate & architect highly available and scalable infrastructure solutions for on-prem and public clouds, focused on Kubernetes, cloud technologies and automation skills. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to drive next-generation solution design and architecture. Essential Functions Develop and architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Develop integrations with AI/ML frameworks, chatbots, and agents to enhance automation Lead technical initiatives leveraging agentic AI, LLMs to automate workflows and improve developer experience Deliver secure, highly available and scalable infrastructure solutions through automation Experienced with docker, container and Kubernetes for container orchestration Hands-on experience in driving the design and implementation of solutions on one of the major public clouds, such as AWS, GCP, Azure with expertise in assessing, developing or migrating well architected applications for containers and cloud Design and build using infrastructure as code and automated testing Develop standard automation templates for deployment of public cloud infrastructure and platform components This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications • 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) • 5 or more years of relevant work experience in systems architecture, engineering or development including experience in cloud automation frameworks, Hybrid cloud infrastructure deployments with a bachelor's degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges and converting business processes into automated agentic workflows • Experience in designing, building, and running production systems in cloud or migrating to the cloud and or containers, practicing infrastructure as code, automated testing, and automating infrastructure tasks • Automation championing through robust automation using Python, Java, and Go to streamline end-end delivery of automated application deployment • Best in class Software Developer including Continuous Integration and Continuous Deployment (CICD) pipeline tools such Jenkins and proficient in git • Solid understanding of Linux/Unix systems, networking protocols, certificate management, secret management, system design, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker) • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Demonstrated experience with hands-on Infrastructure as Code (IaC) development and deployment in Hybrid Cloud (AWS, Azure and GCP) deployments • Knowledge of AI/ML and Generative AI algorithms, and their architectural design • Proficient with container deployments and troubleshooting in Kubernetes environments Information for US Applicants For roles located in the US, the estimated salary range for this position is $110,700.00 to $ 171,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/24/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description You will be part of a dynamic team of solution engineers who deliver, integrate & architect highly available and scalable infrastructure solutions for on-prem and public clouds, focused on Kubernetes, cloud technologies and automation skills. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to drive next-generation solution design and architecture. Essential Functions Develop and architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Develop integrations with AI/ML frameworks, chatbots, and agents to enhance automation Lead technical initiatives leveraging agentic AI, LLMs to automate workflows and improve developer experience Deliver secure, highly available and scalable infrastructure solutions through automation Experienced with docker, container and Kubernetes for container orchestration Hands-on experience in driving the design and implementation of solutions on one of the major public clouds, such as AWS, GCP, Azure with expertise in assessing, developing or migrating well architected applications for containers and cloud Design and build using infrastructure as code and automated testing Develop standard automation templates for deployment of public cloud infrastructure and platform components This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications • 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) • 5 or more years of relevant work experience in systems architecture, engineering or development including experience in cloud automation frameworks, Hybrid cloud infrastructure deployments with a bachelor's degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges and converting business processes into automated agentic workflows • Experience in designing, building, and running production systems in cloud or migrating to the cloud and or containers, practicing infrastructure as code, automated testing, and automating infrastructure tasks • Automation championing through robust automation using Python, Java, and Go to streamline end-end delivery of automated application deployment • Best in class Software Developer including Continuous Integration and Continuous Deployment (CICD) pipeline tools such Jenkins and proficient in git • Solid understanding of Linux/Unix systems, networking protocols, certificate management, secret management, system design, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker) • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Demonstrated experience with hands-on Infrastructure as Code (IaC) development and deployment in Hybrid Cloud (AWS, Azure and GCP) deployments • Knowledge of AI/ML and Generative AI algorithms, and their architectural design • Proficient with container deployments and troubleshooting in Kubernetes environments Information for US Applicants For roles located in the US, the estimated salary range for this position is $110,700.00 to $ 171,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: The Sr. Manager; Software Engineering leads a team responsible for reviewing business requirements and developing functional and technical design documentation. This role oversees the design and implementation of testing procedures for APIs, abstractions, and integration patterns to address distributed computing challenges, including end-to-end and integration testing. The Sr. Manager participates in design reviews, providing input on requirements, product designs, schedules, and potential issues, and works across the team to ensure productivity, predictability, and delivery of high-quality results. The position includes accountability for code review and the team's development and testing activities, as well as participation in proof of concepts and technical evaluations of new technologies. The Sr. Manager is expected to foster a collaborative environment, ensuring the team meets business needs and delivers robust solutions. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) and agentic development to support everyday work. Essential Functions: People Leadership: Direct, mentor, and build a high-performing team of 8+ software engineers. Drive career development, performance management, regular 1:1s, and goal setting. Team Execution & Delivery: Oversee end-to-end application development deliverables including unit design, coding, code reviews, testing, and release management. Resource & Capacity Planning: Manage team workload, sprint planning, hiring, onboarding, and resource allocation to meet project timelines and deliverables. Technical & Strategic Guidance: Collaborate with technical leads, architects, and product managers to define solution approaches, assess scope, and evaluate technical feasibility. Agile Leadership: Drive agile development workflows utilizing modern open-source, CI/CD, and DevOps tools to streamline continuous integration and delivery pipelines. Cross-Functional Collaboration: Partner closely with global cross-functional teams, including product management, QA, security, and operations, to resolve blockers and ensure aligned delivery. Compliance & Quality: Ensure development adheres to Visa Development Management Methodology, Technical Security Requirements, and Secure Software Development Lifecycle (SSDLC) protocols. Documentation & Process Improvement: Maintain clear software, operational, and architectural documentation while continually improving engineering practices and procedures. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience. Experience building and supporting large-scale, high-performance, mission-critical applications. Strong hands-on software engineering experience, including coding, code reviews, and technical design. Proven ability to lead technical initiatives and drive architecture decisions. Experience with cloud-native technologies, distributed systems, APIs, and microservices. Experience supporting Tier-0 or highly available production systems. Ability to mentor engineers and provide technical leadership across engineering teams. Strong understanding of software engineering best practices, including CI/CD, testing, observability, and operational excellence Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD. 3+ years of direct people-management experience preferred; candidates who have led teams through technical influence, matrix leadership, or technical leadership without direct authority will also be considered Demonstrated experience leading software engineering teams, including delivery management, technical oversight, performance accountability, and talent development. Experience translating business and product requirements into scalable technical solutions, architecture decisions, delivery plans, and technical documentation. Proven ability to lead the design, development, testing, integration, deployment, and production support of complex, mission-critical applications. Strong experience overseeing API platforms, distributed systems, microservices, and enterprise integration patterns. Experience leading architecture and design reviews, evaluating technical tradeoffs, and ensuring solutions meet requirements for scalability, reliability, security, and performance. Experience establishing engineering standards and maintaining accountability for code quality, testing, secure development, release readiness, and production stability. Proven ability to manage delivery risks, dependencies, capacity, and priorities across multiple teams and cross-functional stakeholders. Experience evaluating emerging technologies, leading proofs of concept, and guiding their adoption based on business value, technical feasibility, risk, and operational readiness. Experience leading globally distributed engineering teams and collaborating across Product, Architecture, Security, SRE, Infrastructure, QA, and Operations. Strong understanding of distributed computing, cloud-native architecture, microservices, event-driven systems, and multi-region deployments. Experience building or operating large-scale, mission-critical systems on Google Cloud using technologies such as GKE, Cloud Run, Pub/Sub, Cloud Spanner, Cloud SQL, Bigtable, or Dataflow. Demonstrated success delivering secure, resilient, and high-quality solutions in a fast-paced environment with competing priorities and complex dependencies. Experience applying CI/CD, DevOps, infrastructure-as-code, observability, SRE, capacity planning, incident management, and disaster-recovery practices. Ability to communicate technical strategy, architecture decisions, delivery risks, and recommendations clearly to engineering teams, cross-functional partners, and senior leadership. Experience integrating emerging technologies, including AI-assisted engineering capabilities, into software development practices while maintaining appropriate security, quality, and governance controls. Information for US Applicants For roles located in the US, the estimated salary range for this position is $192,100.00 to $ 307,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/24/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: The Sr. Manager; Software Engineering leads a team responsible for reviewing business requirements and developing functional and technical design documentation. This role oversees the design and implementation of testing procedures for APIs, abstractions, and integration patterns to address distributed computing challenges, including end-to-end and integration testing. The Sr. Manager participates in design reviews, providing input on requirements, product designs, schedules, and potential issues, and works across the team to ensure productivity, predictability, and delivery of high-quality results. The position includes accountability for code review and the team's development and testing activities, as well as participation in proof of concepts and technical evaluations of new technologies. The Sr. Manager is expected to foster a collaborative environment, ensuring the team meets business needs and delivers robust solutions. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) and agentic development to support everyday work. Essential Functions: People Leadership: Direct, mentor, and build a high-performing team of 8+ software engineers. Drive career development, performance management, regular 1:1s, and goal setting. Team Execution & Delivery: Oversee end-to-end application development deliverables including unit design, coding, code reviews, testing, and release management. Resource & Capacity Planning: Manage team workload, sprint planning, hiring, onboarding, and resource allocation to meet project timelines and deliverables. Technical & Strategic Guidance: Collaborate with technical leads, architects, and product managers to define solution approaches, assess scope, and evaluate technical feasibility. Agile Leadership: Drive agile development workflows utilizing modern open-source, CI/CD, and DevOps tools to streamline continuous integration and delivery pipelines. Cross-Functional Collaboration: Partner closely with global cross-functional teams, including product management, QA, security, and operations, to resolve blockers and ensure aligned delivery. Compliance & Quality: Ensure development adheres to Visa Development Management Methodology, Technical Security Requirements, and Secure Software Development Lifecycle (SSDLC) protocols. Documentation & Process Improvement: Maintain clear software, operational, and architectural documentation while continually improving engineering practices and procedures. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience. Experience building and supporting large-scale, high-performance, mission-critical applications. Strong hands-on software engineering experience, including coding, code reviews, and technical design. Proven ability to lead technical initiatives and drive architecture decisions. Experience with cloud-native technologies, distributed systems, APIs, and microservices. Experience supporting Tier-0 or highly available production systems. Ability to mentor engineers and provide technical leadership across engineering teams. Strong understanding of software engineering best practices, including CI/CD, testing, observability, and operational excellence Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD. 3+ years of direct people-management experience preferred; candidates who have led teams through technical influence, matrix leadership, or technical leadership without direct authority will also be considered Demonstrated experience leading software engineering teams, including delivery management, technical oversight, performance accountability, and talent development. Experience translating business and product requirements into scalable technical solutions, architecture decisions, delivery plans, and technical documentation. Proven ability to lead the design, development, testing, integration, deployment, and production support of complex, mission-critical applications. Strong experience overseeing API platforms, distributed systems, microservices, and enterprise integration patterns. Experience leading architecture and design reviews, evaluating technical tradeoffs, and ensuring solutions meet requirements for scalability, reliability, security, and performance. Experience establishing engineering standards and maintaining accountability for code quality, testing, secure development, release readiness, and production stability. Proven ability to manage delivery risks, dependencies, capacity, and priorities across multiple teams and cross-functional stakeholders. Experience evaluating emerging technologies, leading proofs of concept, and guiding their adoption based on business value, technical feasibility, risk, and operational readiness. Experience leading globally distributed engineering teams and collaborating across Product, Architecture, Security, SRE, Infrastructure, QA, and Operations. Strong understanding of distributed computing, cloud-native architecture, microservices, event-driven systems, and multi-region deployments. Experience building or operating large-scale, mission-critical systems on Google Cloud using technologies such as GKE, Cloud Run, Pub/Sub, Cloud Spanner, Cloud SQL, Bigtable, or Dataflow. Demonstrated success delivering secure, resilient, and high-quality solutions in a fast-paced environment with competing priorities and complex dependencies. Experience applying CI/CD, DevOps, infrastructure-as-code, observability, SRE, capacity planning, incident management, and disaster-recovery practices. Ability to communicate technical strategy, architecture decisions, delivery risks, and recommendations clearly to engineering teams, cross-functional partners, and senior leadership. Experience integrating emerging technologies, including AI-assisted engineering capabilities, into software development practices while maintaining appropriate security, quality, and governance controls. Information for US Applicants For roles located in the US, the estimated salary range for this position is $192,100.00 to $ 307,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Shape the Future of Enterprise AI at Scale We are looking for a seasoned Software Architect (Sr. Consultant title at Visa) to join our Corporate Generative AI Technologies team. In this role, you will help architect, build, and scale enterprise-grade Generative AI and agentic applications. This is a senior, hands-on engineering role for someone who brings strong system design judgment, full-stack product engineering depth, and the ability to translate complex business workflows into scalable, reliable AI-enabled automation solutions. You will work on platforms and applications that use AI-native application patterns, including large language models, agentic workflows, retrieval-augmented generation, tool orchestration, API integrations, ETL pipelines, and data systems to transform business processes into intelligent, reliable, and scalable workflows. You will help solve hard engineering problems such as decomposing complex workflows into reusable agents, designing secure human-in-the-loop systems, and building production-grade GenAI applications that can be monitored, evaluated, governed, and continuously improved. As a Senior Consultant (Staff Software Architect), you will operate with a high degree of autonomy, ownership, and technical judgment while collaborating closely with your manager and the broader engineering team to align on technical direction. You will be responsible for building high-quality software while also influencing system design decisions, architectural direction, engineering standards, and best practices across the team. Key Responsibilities Design, build, and scale enterprise-grade GenAI and agentic applications, with a strong focus on maintainable, secure, scalable, reliable, and production-ready architecture. Own architecture and delivery of major GenAI subsystems; lead design reviews; mentor I4/I5 engineers; define reusable patterns and production standards. Apply strong system design judgment to build full-stack, production-grade applications with robust API design, workflow orchestration, secure data flows, observability, and operational readiness. Build modern frontend experiences using React and established frontend patterns, including component-based architecture, state management, reusable UI components, accessibility, performance optimization, and seamless integration with backend APIs and AI-enabled services. Design and implement scalable backend services using Python, Node.js, and/or Java, including secure APIs, asynchronous processing, background jobs, authentication, authorization, logging, error handling, and system resiliency. Work with databases like PostgreSQL, Redis, vector databases, and related technologies, including schema design, indexing strategies, query optimization, transaction management, caching patterns, migrations, and data access patterns. Implement backend capabilities for AI-enabled and agentic workflow automation, including intent routing, agent orchestration, tool execution, API integrations, data retrieval, multi-step execution, workflow state management, human approval flows, guardrails, auditability, and enterprise system integration. Develop AI-native capabilities using OpenAI, Anthropic, and related LLM APIs/SDKs, including prompt orchestration, tool/function calling, structured outputs, streaming responses, model routing, and evaluation patterns. Apply deep knowledge of modern LLM capabilities to make informed engineering decisions around model selection, context management, latency, cost, reliability, output quality, safety, and user experience. Design and implement retrieval-augmented generation solutions, including ingestion pipelines, ETL workflows, embeddings, vector database integration, retrieval strategies, relevance ranking, grounding, and retrieval quality evaluation. Build and deploy cloud-native applications using containers, DevOps practices, CI/CD pipelines, automated testing, monitoring, and operational automation. Work closely with engineering teammates and cross-functional partners to align with team priorities, translate ambiguous requirements into proof-of-concepts, then evolve them into production-quality solutions through shared ownership and hands-on collaboration. Implement observability and operational excellence for GenAI applications, including end-to-end tracing, workflow telemetry, model evaluation, and monitoring to ensure secure, reliable, and production-ready AI systems. Technical Skills: Languages & Frameworks: Python, FastAPI, LangGraph Cloud & Infrastructure: AWS, Azure, Docker, Kubernetes, ECS DevOps: Git, CI/CD pipelines Anthropic / OpenAI SDKs, MCP, A2A Databases & Storage: Pinecone, Redis, PostgreSQL Monitoring & Governance: Prometheus, Grafana, audit logging, access control Frontend: ReactJS, HTML, CSS, JavaScript Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. At least 8 years of experience designing, building, and operating complex distributed software systems in production environments. Strong background in software architecture, distributed systems, API design, cloud-native platforms, and data-intensive applications. Experience with cloud platforms, containerized environments, CI/CD systems, and observability tooling. Hands-on experience with React and backend development using Python, Node.js, Java, or similar languages. Strong communication skills with the ability to translate complex technical concepts to business stakeholders Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Experience building AI-enabled, data-driven, workflow automation, search, conversational, or machine learning-powered applications is highly valued. Direct experience with Generative AI technologies, LLMs, RAG architectures, or agentic systems is preferred but not required for candidates with exceptional software architecture and distributed systems experience. Experience driving technical strategy and influencing architectural direction across organizations. Expertise in system design tradeoffs involving scalability, security, reliability, performance, cost, and developer productivity. Deep understanding of modern LLM ecosystems, agent frameworks, retrieval architectures, and enterprise AI deployment patterns. Familiarity with modern AI architectures including agentic workflows, memory systems, tool orchestration, MCP, and A2A frameworks Proven ability to lead cross-functional AI initiatives, including PoC development, stakeholder alignment, and enterprise rollout. Information for US Applicants For roles located in the US, the estimated salary range for this position is $162,500.00 to $ 260,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/24/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Shape the Future of Enterprise AI at Scale We are looking for a seasoned Software Architect (Sr. Consultant title at Visa) to join our Corporate Generative AI Technologies team. In this role, you will help architect, build, and scale enterprise-grade Generative AI and agentic applications. This is a senior, hands-on engineering role for someone who brings strong system design judgment, full-stack product engineering depth, and the ability to translate complex business workflows into scalable, reliable AI-enabled automation solutions. You will work on platforms and applications that use AI-native application patterns, including large language models, agentic workflows, retrieval-augmented generation, tool orchestration, API integrations, ETL pipelines, and data systems to transform business processes into intelligent, reliable, and scalable workflows. You will help solve hard engineering problems such as decomposing complex workflows into reusable agents, designing secure human-in-the-loop systems, and building production-grade GenAI applications that can be monitored, evaluated, governed, and continuously improved. As a Senior Consultant (Staff Software Architect), you will operate with a high degree of autonomy, ownership, and technical judgment while collaborating closely with your manager and the broader engineering team to align on technical direction. You will be responsible for building high-quality software while also influencing system design decisions, architectural direction, engineering standards, and best practices across the team. Key Responsibilities Design, build, and scale enterprise-grade GenAI and agentic applications, with a strong focus on maintainable, secure, scalable, reliable, and production-ready architecture. Own architecture and delivery of major GenAI subsystems; lead design reviews; mentor I4/I5 engineers; define reusable patterns and production standards. Apply strong system design judgment to build full-stack, production-grade applications with robust API design, workflow orchestration, secure data flows, observability, and operational readiness. Build modern frontend experiences using React and established frontend patterns, including component-based architecture, state management, reusable UI components, accessibility, performance optimization, and seamless integration with backend APIs and AI-enabled services. Design and implement scalable backend services using Python, Node.js, and/or Java, including secure APIs, asynchronous processing, background jobs, authentication, authorization, logging, error handling, and system resiliency. Work with databases like PostgreSQL, Redis, vector databases, and related technologies, including schema design, indexing strategies, query optimization, transaction management, caching patterns, migrations, and data access patterns. Implement backend capabilities for AI-enabled and agentic workflow automation, including intent routing, agent orchestration, tool execution, API integrations, data retrieval, multi-step execution, workflow state management, human approval flows, guardrails, auditability, and enterprise system integration. Develop AI-native capabilities using OpenAI, Anthropic, and related LLM APIs/SDKs, including prompt orchestration, tool/function calling, structured outputs, streaming responses, model routing, and evaluation patterns. Apply deep knowledge of modern LLM capabilities to make informed engineering decisions around model selection, context management, latency, cost, reliability, output quality, safety, and user experience. Design and implement retrieval-augmented generation solutions, including ingestion pipelines, ETL workflows, embeddings, vector database integration, retrieval strategies, relevance ranking, grounding, and retrieval quality evaluation. Build and deploy cloud-native applications using containers, DevOps practices, CI/CD pipelines, automated testing, monitoring, and operational automation. Work closely with engineering teammates and cross-functional partners to align with team priorities, translate ambiguous requirements into proof-of-concepts, then evolve them into production-quality solutions through shared ownership and hands-on collaboration. Implement observability and operational excellence for GenAI applications, including end-to-end tracing, workflow telemetry, model evaluation, and monitoring to ensure secure, reliable, and production-ready AI systems. Technical Skills: Languages & Frameworks: Python, FastAPI, LangGraph Cloud & Infrastructure: AWS, Azure, Docker, Kubernetes, ECS DevOps: Git, CI/CD pipelines Anthropic / OpenAI SDKs, MCP, A2A Databases & Storage: Pinecone, Redis, PostgreSQL Monitoring & Governance: Prometheus, Grafana, audit logging, access control Frontend: ReactJS, HTML, CSS, JavaScript Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. At least 8 years of experience designing, building, and operating complex distributed software systems in production environments. Strong background in software architecture, distributed systems, API design, cloud-native platforms, and data-intensive applications. Experience with cloud platforms, containerized environments, CI/CD systems, and observability tooling. Hands-on experience with React and backend development using Python, Node.js, Java, or similar languages. Strong communication skills with the ability to translate complex technical concepts to business stakeholders Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Experience building AI-enabled, data-driven, workflow automation, search, conversational, or machine learning-powered applications is highly valued. Direct experience with Generative AI technologies, LLMs, RAG architectures, or agentic systems is preferred but not required for candidates with exceptional software architecture and distributed systems experience. Experience driving technical strategy and influencing architectural direction across organizations. Expertise in system design tradeoffs involving scalability, security, reliability, performance, cost, and developer productivity. Deep understanding of modern LLM ecosystems, agent frameworks, retrieval architectures, and enterprise AI deployment patterns. Familiarity with modern AI architectures including agentic workflows, memory systems, tool orchestration, MCP, and A2A frameworks Proven ability to lead cross-functional AI initiatives, including PoC development, stakeholder alignment, and enterprise rollout. Information for US Applicants For roles located in the US, the estimated salary range for this position is $162,500.00 to $ 260,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Job DescriptionJob DescriptionJob Title: Artificial Intelligence Senior Associate Location: Dearborn, MI (local preferred) Duration: 12 Months (with potential for extension) Interview: Interview onsite in South Lyon/Novi, MI Candidate must be USC or GC. Do not apply for C2C. It will be a hybrid position. REVIEW JD MAKE SURE REQUIRED SKILLS (highlighted red) ARE ON THE RESUME. Will be onsite 4 days a week. Position Description: Employees in this job function are responsible for developing intelligent programs, cognitive applications and algorithms for data analysis and automation, leveraging various AI techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Key Responsibilities: Understand business requirements and develop AI algorithms, models and programs to solve complex problems, generate recommendations, extract patterns, make predictions, interpret sensor data (images, sound), orchestrate automation and enable self-service capabilities Perform large-scale experimentation and develop data driven applications that translate data into actionable intelligence Drive innovative applications of Artificial Intelligence tools and techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Research and optimize AI technologies to enhance efficiency and accuracy of data analysis and create more efficient automation Skills Required: Google Cloud Platform Experience Required: Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). 3+ years building production software systems, including 1-2+ years on ML/AI or LLM-based applications. Proven experience designing and deploying multi-agent or multi-service architectures in production - not just notebooks or demos. As one 2026 hiring analysis puts it, the job is closer to distributed systems engineering with a probabilistic component than it is to ML research or prompt tweaking . Strong Python proficiency, including async/concurrent programming, and experience with backend frameworks (FastAPI, Flask). Hands-on experience with agent orchestration frameworks - LangGraph, CrewAI, LlamaIndex, or equivalent - for building stateful, multi-step, tool-using agent workflows. Practical experience building RAG pipelines: vector databases (pgvector, Pinecone, Weaviate, or Qdrant), embeddings, chunking strategies, and retrieval evaluation. Cloud deployment experience, ideally Google Cloud Platform (BigQuery, Cloud Run/GKE, Vertex AI, Pub/Sub) or equivalent AWS/Azure services. Strong SQL skills and experience with cloud data warehouses. Containerization and CI/CD experience (Docker, Kubernetes, GitHub Actions/Cloud Build). Experience building evaluation and observability pipelines for LLM/agent systems - offline eval sets, LLM-as-judge scoring, and tracing tools (LangSmith, Langfuse, OpenTelemetry, or equivalent) to track task success, latency, and cost. Understanding of LLM safety practices: guardrails, output validation, prompt-injection defense, and safe execution of AI-generated code/SQL (sandboxing, least privilege). Solid software engineering fundamentals: API design, testing, version control, security best practices. Experience Preferred: Experience with cost optimization and model routing - designing tiered pipelines that route between low-cost and high-capability models based on task complexity, and modeling per-conversation or per-task cost at scale. Experience deploying agentic systems with human-in-the-loop or multi-checkpoint validation workflows for high-reliability/high-stakes use cases. Experience with automotive, EV charging, IoT, or connected-vehicle telemetry data. Familiarity with Model Context Protocol (MCP) or similar standards for tool/data integration across agents. Prior experience in a startup or 0-to-1 product environment, comfortable with ambiguity and fast-evolving requirements. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Architect and deploy the production multi-agent orchestration layer (interpreter/orchestrator, NL-to-SQL agent, visualization agent, RCA/RAG agent, report composition agent, notification agent), using modern agent frameworks with state management and checkpointing rather than ad-hoc loops. Design and productionize RAG pipelines (chunking, embeddings, hybrid retrieval, reranking) grounded in approved schemas, engineering documentation, and historical issue records. Own BigQuery integration and enforce safe, least-privilege, validated execution of LLM-generated SQL. Build CI/CD, containerization, and infrastructure-as-code for deploying agent services on GCP (Cloud Run/GKE, Vertex AI). Implement evaluation pipelines and observability/tracing for every agent (golden datasets, LLM-as-judge scoring, regression alerts) so quality is measurable, not assumed. Implement guardrails, prompt-injection defenses, and human-in-the-loop approval checkpoints to ensure correctness and safety before any output triggers downstream action. Design cost/latency optimization strategies, including tiered model routing (cheap filter models vs. high-capability deep-dive models) and caching. Integrate validated outputs with operational systems (Salesforce ticketing, driver/site-manager notifications) and report export pipelines (PDF/HTML/spreadsheet). Collaborate with data scientists to productionize prototypes (anomaly detection, diagnostic agents) into scalable, monitored services. Establish versioning, testing, and safe rollout practices (canary/shadow deployments) for evolving agent logic.
09/23/2026
Full time
Job DescriptionJob DescriptionJob Title: Artificial Intelligence Senior Associate Location: Dearborn, MI (local preferred) Duration: 12 Months (with potential for extension) Interview: Interview onsite in South Lyon/Novi, MI Candidate must be USC or GC. Do not apply for C2C. It will be a hybrid position. REVIEW JD MAKE SURE REQUIRED SKILLS (highlighted red) ARE ON THE RESUME. Will be onsite 4 days a week. Position Description: Employees in this job function are responsible for developing intelligent programs, cognitive applications and algorithms for data analysis and automation, leveraging various AI techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Key Responsibilities: Understand business requirements and develop AI algorithms, models and programs to solve complex problems, generate recommendations, extract patterns, make predictions, interpret sensor data (images, sound), orchestrate automation and enable self-service capabilities Perform large-scale experimentation and develop data driven applications that translate data into actionable intelligence Drive innovative applications of Artificial Intelligence tools and techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Research and optimize AI technologies to enhance efficiency and accuracy of data analysis and create more efficient automation Skills Required: Google Cloud Platform Experience Required: Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). 3+ years building production software systems, including 1-2+ years on ML/AI or LLM-based applications. Proven experience designing and deploying multi-agent or multi-service architectures in production - not just notebooks or demos. As one 2026 hiring analysis puts it, the job is closer to distributed systems engineering with a probabilistic component than it is to ML research or prompt tweaking . Strong Python proficiency, including async/concurrent programming, and experience with backend frameworks (FastAPI, Flask). Hands-on experience with agent orchestration frameworks - LangGraph, CrewAI, LlamaIndex, or equivalent - for building stateful, multi-step, tool-using agent workflows. Practical experience building RAG pipelines: vector databases (pgvector, Pinecone, Weaviate, or Qdrant), embeddings, chunking strategies, and retrieval evaluation. Cloud deployment experience, ideally Google Cloud Platform (BigQuery, Cloud Run/GKE, Vertex AI, Pub/Sub) or equivalent AWS/Azure services. Strong SQL skills and experience with cloud data warehouses. Containerization and CI/CD experience (Docker, Kubernetes, GitHub Actions/Cloud Build). Experience building evaluation and observability pipelines for LLM/agent systems - offline eval sets, LLM-as-judge scoring, and tracing tools (LangSmith, Langfuse, OpenTelemetry, or equivalent) to track task success, latency, and cost. Understanding of LLM safety practices: guardrails, output validation, prompt-injection defense, and safe execution of AI-generated code/SQL (sandboxing, least privilege). Solid software engineering fundamentals: API design, testing, version control, security best practices. Experience Preferred: Experience with cost optimization and model routing - designing tiered pipelines that route between low-cost and high-capability models based on task complexity, and modeling per-conversation or per-task cost at scale. Experience deploying agentic systems with human-in-the-loop or multi-checkpoint validation workflows for high-reliability/high-stakes use cases. Experience with automotive, EV charging, IoT, or connected-vehicle telemetry data. Familiarity with Model Context Protocol (MCP) or similar standards for tool/data integration across agents. Prior experience in a startup or 0-to-1 product environment, comfortable with ambiguity and fast-evolving requirements. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Architect and deploy the production multi-agent orchestration layer (interpreter/orchestrator, NL-to-SQL agent, visualization agent, RCA/RAG agent, report composition agent, notification agent), using modern agent frameworks with state management and checkpointing rather than ad-hoc loops. Design and productionize RAG pipelines (chunking, embeddings, hybrid retrieval, reranking) grounded in approved schemas, engineering documentation, and historical issue records. Own BigQuery integration and enforce safe, least-privilege, validated execution of LLM-generated SQL. Build CI/CD, containerization, and infrastructure-as-code for deploying agent services on GCP (Cloud Run/GKE, Vertex AI). Implement evaluation pipelines and observability/tracing for every agent (golden datasets, LLM-as-judge scoring, regression alerts) so quality is measurable, not assumed. Implement guardrails, prompt-injection defenses, and human-in-the-loop approval checkpoints to ensure correctness and safety before any output triggers downstream action. Design cost/latency optimization strategies, including tiered model routing (cheap filter models vs. high-capability deep-dive models) and caching. Integrate validated outputs with operational systems (Salesforce ticketing, driver/site-manager notifications) and report export pipelines (PDF/HTML/spreadsheet). Collaborate with data scientists to productionize prototypes (anomaly detection, diagnostic agents) into scalable, monitored services. Establish versioning, testing, and safe rollout practices (canary/shadow deployments) for evolving agent logic.
Job DescriptionJob DescriptionJob Title: Artificial Intelligence Senior Associate Location: Dearborn, MI (local preferred) Duration: 12 Months (with potential for extension) Interview: Interview onsite in South Lyon/Novi, MI Candidate must be USC or GC. Do not apply for C2C. It will be a hybrid position. REVIEW JD MAKE SURE REQUIRED SKILLS (highlighted red) ARE ON THE RESUME. Will be onsite 4 days a week. Position Description: Employees in this job function are responsible for developing intelligent programs, cognitive applications and algorithms for data analysis and automation, leveraging various AI techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Key Responsibilities: Understand business requirements and develop AI algorithms, models and programs to solve complex problems, generate recommendations, extract patterns, make predictions, interpret sensor data (images, sound), orchestrate automation and enable self-service capabilities Perform large-scale experimentation and develop data driven applications that translate data into actionable intelligence Drive innovative applications of Artificial Intelligence tools and techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Research and optimize AI technologies to enhance efficiency and accuracy of data analysis and create more efficient automation Skills Required: Google Cloud Platform Experience Required: Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). 3+ years building production software systems, including 1-2+ years on ML/AI or LLM-based applications. Proven experience designing and deploying multi-agent or multi-service architectures in production - not just notebooks or demos. As one 2026 hiring analysis puts it, the job is closer to distributed systems engineering with a probabilistic component than it is to ML research or prompt tweaking . Strong Python proficiency, including async/concurrent programming, and experience with backend frameworks (FastAPI, Flask). Hands-on experience with agent orchestration frameworks - LangGraph, CrewAI, LlamaIndex, or equivalent - for building stateful, multi-step, tool-using agent workflows. Practical experience building RAG pipelines: vector databases (pgvector, Pinecone, Weaviate, or Qdrant), embeddings, chunking strategies, and retrieval evaluation. Cloud deployment experience, ideally Google Cloud Platform (BigQuery, Cloud Run/GKE, Vertex AI, Pub/Sub) or equivalent AWS/Azure services. Strong SQL skills and experience with cloud data warehouses. Containerization and CI/CD experience (Docker, Kubernetes, GitHub Actions/Cloud Build). Experience building evaluation and observability pipelines for LLM/agent systems - offline eval sets, LLM-as-judge scoring, and tracing tools (LangSmith, Langfuse, OpenTelemetry, or equivalent) to track task success, latency, and cost. Understanding of LLM safety practices: guardrails, output validation, prompt-injection defense, and safe execution of AI-generated code/SQL (sandboxing, least privilege). Solid software engineering fundamentals: API design, testing, version control, security best practices. Experience Preferred: Experience with cost optimization and model routing - designing tiered pipelines that route between low-cost and high-capability models based on task complexity, and modeling per-conversation or per-task cost at scale. Experience deploying agentic systems with human-in-the-loop or multi-checkpoint validation workflows for high-reliability/high-stakes use cases. Experience with automotive, EV charging, IoT, or connected-vehicle telemetry data. Familiarity with Model Context Protocol (MCP) or similar standards for tool/data integration across agents. Prior experience in a startup or 0-to-1 product environment, comfortable with ambiguity and fast-evolving requirements. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Architect and deploy the production multi-agent orchestration layer (interpreter/orchestrator, NL-to-SQL agent, visualization agent, RCA/RAG agent, report composition agent, notification agent), using modern agent frameworks with state management and checkpointing rather than ad-hoc loops. Design and productionize RAG pipelines (chunking, embeddings, hybrid retrieval, reranking) grounded in approved schemas, engineering documentation, and historical issue records. Own BigQuery integration and enforce safe, least-privilege, validated execution of LLM-generated SQL. Build CI/CD, containerization, and infrastructure-as-code for deploying agent services on GCP (Cloud Run/GKE, Vertex AI). Implement evaluation pipelines and observability/tracing for every agent (golden datasets, LLM-as-judge scoring, regression alerts) so quality is measurable, not assumed. Implement guardrails, prompt-injection defenses, and human-in-the-loop approval checkpoints to ensure correctness and safety before any output triggers downstream action. Design cost/latency optimization strategies, including tiered model routing (cheap filter models vs. high-capability deep-dive models) and caching. Integrate validated outputs with operational systems (Salesforce ticketing, driver/site-manager notifications) and report export pipelines (PDF/HTML/spreadsheet). Collaborate with data scientists to productionize prototypes (anomaly detection, diagnostic agents) into scalable, monitored services. Establish versioning, testing, and safe rollout practices (canary/shadow deployments) for evolving agent logic.
09/23/2026
Full time
Job DescriptionJob DescriptionJob Title: Artificial Intelligence Senior Associate Location: Dearborn, MI (local preferred) Duration: 12 Months (with potential for extension) Interview: Interview onsite in South Lyon/Novi, MI Candidate must be USC or GC. Do not apply for C2C. It will be a hybrid position. REVIEW JD MAKE SURE REQUIRED SKILLS (highlighted red) ARE ON THE RESUME. Will be onsite 4 days a week. Position Description: Employees in this job function are responsible for developing intelligent programs, cognitive applications and algorithms for data analysis and automation, leveraging various AI techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Key Responsibilities: Understand business requirements and develop AI algorithms, models and programs to solve complex problems, generate recommendations, extract patterns, make predictions, interpret sensor data (images, sound), orchestrate automation and enable self-service capabilities Perform large-scale experimentation and develop data driven applications that translate data into actionable intelligence Drive innovative applications of Artificial Intelligence tools and techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Research and optimize AI technologies to enhance efficiency and accuracy of data analysis and create more efficient automation Skills Required: Google Cloud Platform Experience Required: Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). 3+ years building production software systems, including 1-2+ years on ML/AI or LLM-based applications. Proven experience designing and deploying multi-agent or multi-service architectures in production - not just notebooks or demos. As one 2026 hiring analysis puts it, the job is closer to distributed systems engineering with a probabilistic component than it is to ML research or prompt tweaking . Strong Python proficiency, including async/concurrent programming, and experience with backend frameworks (FastAPI, Flask). Hands-on experience with agent orchestration frameworks - LangGraph, CrewAI, LlamaIndex, or equivalent - for building stateful, multi-step, tool-using agent workflows. Practical experience building RAG pipelines: vector databases (pgvector, Pinecone, Weaviate, or Qdrant), embeddings, chunking strategies, and retrieval evaluation. Cloud deployment experience, ideally Google Cloud Platform (BigQuery, Cloud Run/GKE, Vertex AI, Pub/Sub) or equivalent AWS/Azure services. Strong SQL skills and experience with cloud data warehouses. Containerization and CI/CD experience (Docker, Kubernetes, GitHub Actions/Cloud Build). Experience building evaluation and observability pipelines for LLM/agent systems - offline eval sets, LLM-as-judge scoring, and tracing tools (LangSmith, Langfuse, OpenTelemetry, or equivalent) to track task success, latency, and cost. Understanding of LLM safety practices: guardrails, output validation, prompt-injection defense, and safe execution of AI-generated code/SQL (sandboxing, least privilege). Solid software engineering fundamentals: API design, testing, version control, security best practices. Experience Preferred: Experience with cost optimization and model routing - designing tiered pipelines that route between low-cost and high-capability models based on task complexity, and modeling per-conversation or per-task cost at scale. Experience deploying agentic systems with human-in-the-loop or multi-checkpoint validation workflows for high-reliability/high-stakes use cases. Experience with automotive, EV charging, IoT, or connected-vehicle telemetry data. Familiarity with Model Context Protocol (MCP) or similar standards for tool/data integration across agents. Prior experience in a startup or 0-to-1 product environment, comfortable with ambiguity and fast-evolving requirements. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Architect and deploy the production multi-agent orchestration layer (interpreter/orchestrator, NL-to-SQL agent, visualization agent, RCA/RAG agent, report composition agent, notification agent), using modern agent frameworks with state management and checkpointing rather than ad-hoc loops. Design and productionize RAG pipelines (chunking, embeddings, hybrid retrieval, reranking) grounded in approved schemas, engineering documentation, and historical issue records. Own BigQuery integration and enforce safe, least-privilege, validated execution of LLM-generated SQL. Build CI/CD, containerization, and infrastructure-as-code for deploying agent services on GCP (Cloud Run/GKE, Vertex AI). Implement evaluation pipelines and observability/tracing for every agent (golden datasets, LLM-as-judge scoring, regression alerts) so quality is measurable, not assumed. Implement guardrails, prompt-injection defenses, and human-in-the-loop approval checkpoints to ensure correctness and safety before any output triggers downstream action. Design cost/latency optimization strategies, including tiered model routing (cheap filter models vs. high-capability deep-dive models) and caching. Integrate validated outputs with operational systems (Salesforce ticketing, driver/site-manager notifications) and report export pipelines (PDF/HTML/spreadsheet). Collaborate with data scientists to productionize prototypes (anomaly detection, diagnostic agents) into scalable, monitored services. Establish versioning, testing, and safe rollout practices (canary/shadow deployments) for evolving agent logic.