Job DescriptionJob DescriptionCompany Description The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times. GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world's largest corporations in various industries including: Electric Gas Telephone Utilities Manufacturing Defense Banking/Financial, Information Technology Healthcare/Pharmaceutical Having worked with a multitude of the world's largest clients, GDKN has gained significant expertise in providing staffing solutions which are specifically targeted to meet our client's unique needs with a highly innovative tactical and strategic approach and extensive capabilities for scalability and flexibility. Our staffing solutions focus on every detailed aspect of a business and ensure that you have the perfect talent for your critical business needs. We keep adapting and expanding to ensure that we always surpass our client's expectations. Our staffing solutions division has access to an unparalleled pool of candidates from which our dedicated team rigorously screen and evaluate to ensure ideal human resources are identified for our client's unique needs. Our dedicated team is the group of certified experts many of which have years of experience in their related field of expertise. We do not just focus on finding the perfect talent for our clients; we allow them to focus on growing their business and achieving their goals by ensuring that we adhere to the strictest labor compliance standards. Our activities are compliant with the laws prevailing in the countries and municipalities we do business in and our team of labor law experts ensures that your organization is compliant with all current applicable labor regulations. Labor Law Compliance Management is an important component of our business which we continue to keep as a top priority. With over 20 years in the staffing industry, highly customizable staffing solutions, unparalleled sourcing methodology and global capabilities, we are uniquely equipped to identify the right talent for your organization. GDKN will provide your organization with the flexibility to staff up or down, depending on your business needs. Job Description • We are seeking a Strategic Sourcing Specialist with strong negotiation skills and a business-focused mindset to support key sourcing and procurement initiatives. • This role is part of a global, execution-focused sourcing organization responsible for maintaining and optimizing the supplier base while driving critical business KPIs. • The successful candidate will execute transactional sourcing activities, ensure compliance and data integrity within supplier contract management systems, and support strategic initiatives aligned with the Global Strategic Sourcing Annual Operating Plan. • This position requires close collaboration with internal stakeholders, suppliers, and cross-functional teams. Key Responsibilities • Commodity Management • Lead commodity management activities and supplier negotiations. • Prepare, route, and upload Non-Disclosure Agreements (NDAs). • Draft unilateral letters, novations, assignments, and assumptions in partnership with Legal and Contracts teams. • Review supplier amendments prior to execution to ensure compliance and accuracy. • Prepare and submit compliance documentation, including: • Extended Terms Requests (ETRs) • FAIR pull requests • Supplier scorecards • SAP data updates (MOQ changes, price validation, contract validation, VMI updates) • Fair & Reasonable Price Justifications (FRPJs) Supplier & Sourcing Operations • Develop and distribute RFQ packages, including drawings and supporting documentation. • Execute vendor master additions, changes, and material master updates. • Analyze part demand, forecasts, and historical receipt data. • Upload and maintain supplier documentation within contract management systems. • Initiate Should-Cost Engineering (SCE) analysis requests. • Extract and analyze platform-level sourcing data. • Resolve Purchase Order (PO) and Supplier Portal issues through contract management systems. • Support, execute, and analyze CID and BAA content assessments. Preferred Qualifications • Project Management and/or Contract Management experience. • Professional certifications in Supply Chain, Procurement, Project Management, or Contract Management. • Experience with Lean, Six Sigma, or continuous improvement methodologies. • Bachelor's degree preferred. • Passion for learning, process improvement, and driving operational excellence. Qualifications Required Qualifications • Strong sourcing, procurement, and supplier negotiation experience. • Excellent analytical, organizational, and problem-solving skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong business and financial acumen. • Proficiency with SAP, ERP systems, eSourcing tools, RFQ platforms, Microsoft Office, and project management tools. Additional Information Q&A • Tell me about a supplier negotiation you personally led. • What was your approach, and what was the outcome? • Walk me through your experience managing an RFQ process from supplier selection through award and implementation. • Describe how you have used SAP or another ERP system to support sourcing, procurement, supplier management, or contract administration activities.
09/25/2026
Full time
Job DescriptionJob DescriptionCompany Description The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times. GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world's largest corporations in various industries including: Electric Gas Telephone Utilities Manufacturing Defense Banking/Financial, Information Technology Healthcare/Pharmaceutical Having worked with a multitude of the world's largest clients, GDKN has gained significant expertise in providing staffing solutions which are specifically targeted to meet our client's unique needs with a highly innovative tactical and strategic approach and extensive capabilities for scalability and flexibility. Our staffing solutions focus on every detailed aspect of a business and ensure that you have the perfect talent for your critical business needs. We keep adapting and expanding to ensure that we always surpass our client's expectations. Our staffing solutions division has access to an unparalleled pool of candidates from which our dedicated team rigorously screen and evaluate to ensure ideal human resources are identified for our client's unique needs. Our dedicated team is the group of certified experts many of which have years of experience in their related field of expertise. We do not just focus on finding the perfect talent for our clients; we allow them to focus on growing their business and achieving their goals by ensuring that we adhere to the strictest labor compliance standards. Our activities are compliant with the laws prevailing in the countries and municipalities we do business in and our team of labor law experts ensures that your organization is compliant with all current applicable labor regulations. Labor Law Compliance Management is an important component of our business which we continue to keep as a top priority. With over 20 years in the staffing industry, highly customizable staffing solutions, unparalleled sourcing methodology and global capabilities, we are uniquely equipped to identify the right talent for your organization. GDKN will provide your organization with the flexibility to staff up or down, depending on your business needs. Job Description • We are seeking a Strategic Sourcing Specialist with strong negotiation skills and a business-focused mindset to support key sourcing and procurement initiatives. • This role is part of a global, execution-focused sourcing organization responsible for maintaining and optimizing the supplier base while driving critical business KPIs. • The successful candidate will execute transactional sourcing activities, ensure compliance and data integrity within supplier contract management systems, and support strategic initiatives aligned with the Global Strategic Sourcing Annual Operating Plan. • This position requires close collaboration with internal stakeholders, suppliers, and cross-functional teams. Key Responsibilities • Commodity Management • Lead commodity management activities and supplier negotiations. • Prepare, route, and upload Non-Disclosure Agreements (NDAs). • Draft unilateral letters, novations, assignments, and assumptions in partnership with Legal and Contracts teams. • Review supplier amendments prior to execution to ensure compliance and accuracy. • Prepare and submit compliance documentation, including: • Extended Terms Requests (ETRs) • FAIR pull requests • Supplier scorecards • SAP data updates (MOQ changes, price validation, contract validation, VMI updates) • Fair & Reasonable Price Justifications (FRPJs) Supplier & Sourcing Operations • Develop and distribute RFQ packages, including drawings and supporting documentation. • Execute vendor master additions, changes, and material master updates. • Analyze part demand, forecasts, and historical receipt data. • Upload and maintain supplier documentation within contract management systems. • Initiate Should-Cost Engineering (SCE) analysis requests. • Extract and analyze platform-level sourcing data. • Resolve Purchase Order (PO) and Supplier Portal issues through contract management systems. • Support, execute, and analyze CID and BAA content assessments. Preferred Qualifications • Project Management and/or Contract Management experience. • Professional certifications in Supply Chain, Procurement, Project Management, or Contract Management. • Experience with Lean, Six Sigma, or continuous improvement methodologies. • Bachelor's degree preferred. • Passion for learning, process improvement, and driving operational excellence. Qualifications Required Qualifications • Strong sourcing, procurement, and supplier negotiation experience. • Excellent analytical, organizational, and problem-solving skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong business and financial acumen. • Proficiency with SAP, ERP systems, eSourcing tools, RFQ platforms, Microsoft Office, and project management tools. Additional Information Q&A • Tell me about a supplier negotiation you personally led. • What was your approach, and what was the outcome? • Walk me through your experience managing an RFQ process from supplier selection through award and implementation. • Describe how you have used SAP or another ERP system to support sourcing, procurement, supplier management, or contract administration activities.
Job DescriptionJob DescriptionCompany Description The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times. GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world's largest corporations in various industries including: Electric Gas Telephone Utilities Manufacturing Defense Banking/Financial, Information Technology Healthcare/Pharmaceutical Having worked with a multitude of the world's largest clients, GDKN has gained significant expertise in providing staffing solutions which are specifically targeted to meet our client's unique needs with a highly innovative tactical and strategic approach and extensive capabilities for scalability and flexibility. Our staffing solutions focus on every detailed aspect of a business and ensure that you have the perfect talent for your critical business needs. We keep adapting and expanding to ensure that we always surpass our client's expectations. Our staffing solutions division has access to an unparalleled pool of candidates from which our dedicated team rigorously screen and evaluate to ensure ideal human resources are identified for our client's unique needs. Our dedicated team is the group of certified experts many of which have years of experience in their related field of expertise. We do not just focus on finding the perfect talent for our clients; we allow them to focus on growing their business and achieving their goals by ensuring that we adhere to the strictest labor compliance standards. Our activities are compliant with the laws prevailing in the countries and municipalities we do business in and our team of labor law experts ensures that your organization is compliant with all current applicable labor regulations. Labor Law Compliance Management is an important component of our business which we continue to keep as a top priority. With over 20 years in the staffing industry, highly customizable staffing solutions, unparalleled sourcing methodology and global capabilities, we are uniquely equipped to identify the right talent for your organization. GDKN will provide your organization with the flexibility to staff up or down, depending on your business needs. Job Description • We are seeking a Strategic Sourcing Specialist with strong negotiation skills and a business-focused mindset to support key sourcing and procurement initiatives. • This role is part of a global, execution-focused sourcing organization responsible for maintaining and optimizing the supplier base while driving critical business KPIs. • The successful candidate will execute transactional sourcing activities, ensure compliance and data integrity within supplier contract management systems, and support strategic initiatives aligned with the Global Strategic Sourcing Annual Operating Plan. • This position requires close collaboration with internal stakeholders, suppliers, and cross-functional teams. Key Responsibilities • Commodity Management • Lead commodity management activities and supplier negotiations. • Prepare, route, and upload Non-Disclosure Agreements (NDAs). • Draft unilateral letters, novations, assignments, and assumptions in partnership with Legal and Contracts teams. • Review supplier amendments prior to execution to ensure compliance and accuracy. • Prepare and submit compliance documentation, including: • Extended Terms Requests (ETRs) • FAIR pull requests • Supplier scorecards • SAP data updates (MOQ changes, price validation, contract validation, VMI updates) • Fair & Reasonable Price Justifications (FRPJs) Supplier & Sourcing Operations • Develop and distribute RFQ packages, including drawings and supporting documentation. • Execute vendor master additions, changes, and material master updates. • Analyze part demand, forecasts, and historical receipt data. • Upload and maintain supplier documentation within contract management systems. • Initiate Should-Cost Engineering (SCE) analysis requests. • Extract and analyze platform-level sourcing data. • Resolve Purchase Order (PO) and Supplier Portal issues through contract management systems. • Support, execute, and analyze CID and BAA content assessments. Preferred Qualifications • Project Management and/or Contract Management experience. • Professional certifications in Supply Chain, Procurement, Project Management, or Contract Management. • Experience with Lean, Six Sigma, or continuous improvement methodologies. • Bachelor's degree preferred. • Passion for learning, process improvement, and driving operational excellence. Qualifications Required Qualifications • Strong sourcing, procurement, and supplier negotiation experience. • Excellent analytical, organizational, and problem-solving skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong business and financial acumen. • Proficiency with SAP, ERP systems, eSourcing tools, RFQ platforms, Microsoft Office, and project management tools. Additional Information Q&A • Tell me about a supplier negotiation you personally led. • What was your approach, and what was the outcome? • Walk me through your experience managing an RFQ process from supplier selection through award and implementation. • Describe how you have used SAP or another ERP system to support sourcing, procurement, supplier management, or contract administration activities.
09/25/2026
Full time
Job DescriptionJob DescriptionCompany Description The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times. GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world's largest corporations in various industries including: Electric Gas Telephone Utilities Manufacturing Defense Banking/Financial, Information Technology Healthcare/Pharmaceutical Having worked with a multitude of the world's largest clients, GDKN has gained significant expertise in providing staffing solutions which are specifically targeted to meet our client's unique needs with a highly innovative tactical and strategic approach and extensive capabilities for scalability and flexibility. Our staffing solutions focus on every detailed aspect of a business and ensure that you have the perfect talent for your critical business needs. We keep adapting and expanding to ensure that we always surpass our client's expectations. Our staffing solutions division has access to an unparalleled pool of candidates from which our dedicated team rigorously screen and evaluate to ensure ideal human resources are identified for our client's unique needs. Our dedicated team is the group of certified experts many of which have years of experience in their related field of expertise. We do not just focus on finding the perfect talent for our clients; we allow them to focus on growing their business and achieving their goals by ensuring that we adhere to the strictest labor compliance standards. Our activities are compliant with the laws prevailing in the countries and municipalities we do business in and our team of labor law experts ensures that your organization is compliant with all current applicable labor regulations. Labor Law Compliance Management is an important component of our business which we continue to keep as a top priority. With over 20 years in the staffing industry, highly customizable staffing solutions, unparalleled sourcing methodology and global capabilities, we are uniquely equipped to identify the right talent for your organization. GDKN will provide your organization with the flexibility to staff up or down, depending on your business needs. Job Description • We are seeking a Strategic Sourcing Specialist with strong negotiation skills and a business-focused mindset to support key sourcing and procurement initiatives. • This role is part of a global, execution-focused sourcing organization responsible for maintaining and optimizing the supplier base while driving critical business KPIs. • The successful candidate will execute transactional sourcing activities, ensure compliance and data integrity within supplier contract management systems, and support strategic initiatives aligned with the Global Strategic Sourcing Annual Operating Plan. • This position requires close collaboration with internal stakeholders, suppliers, and cross-functional teams. Key Responsibilities • Commodity Management • Lead commodity management activities and supplier negotiations. • Prepare, route, and upload Non-Disclosure Agreements (NDAs). • Draft unilateral letters, novations, assignments, and assumptions in partnership with Legal and Contracts teams. • Review supplier amendments prior to execution to ensure compliance and accuracy. • Prepare and submit compliance documentation, including: • Extended Terms Requests (ETRs) • FAIR pull requests • Supplier scorecards • SAP data updates (MOQ changes, price validation, contract validation, VMI updates) • Fair & Reasonable Price Justifications (FRPJs) Supplier & Sourcing Operations • Develop and distribute RFQ packages, including drawings and supporting documentation. • Execute vendor master additions, changes, and material master updates. • Analyze part demand, forecasts, and historical receipt data. • Upload and maintain supplier documentation within contract management systems. • Initiate Should-Cost Engineering (SCE) analysis requests. • Extract and analyze platform-level sourcing data. • Resolve Purchase Order (PO) and Supplier Portal issues through contract management systems. • Support, execute, and analyze CID and BAA content assessments. Preferred Qualifications • Project Management and/or Contract Management experience. • Professional certifications in Supply Chain, Procurement, Project Management, or Contract Management. • Experience with Lean, Six Sigma, or continuous improvement methodologies. • Bachelor's degree preferred. • Passion for learning, process improvement, and driving operational excellence. Qualifications Required Qualifications • Strong sourcing, procurement, and supplier negotiation experience. • Excellent analytical, organizational, and problem-solving skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong business and financial acumen. • Proficiency with SAP, ERP systems, eSourcing tools, RFQ platforms, Microsoft Office, and project management tools. Additional Information Q&A • Tell me about a supplier negotiation you personally led. • What was your approach, and what was the outcome? • Walk me through your experience managing an RFQ process from supplier selection through award and implementation. • Describe how you have used SAP or another ERP system to support sourcing, procurement, supplier management, or contract administration activities.
This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN. To see what it's like to work at CNN, on Instagram and X ! Your New Role We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS. We are in the midst of rapid transformation and need our next generation of innovators, makers, and dreamers who will lead and drive our growth. We aim to make the world a better, more connected place. The Staff Product Manager, Developer Experience, is responsible for the end-to-end experience of CNN's engineers, accelerating and amplifying their capability to deliver end user value, starting with their onboarding to when their code reaches production and over 100 million end users. Operating within the Digital Platform Group, this role partners across engineering and platform teams to improve the full developer lifecycle, from how engineers learn CNN's platform, workflows, tooling, and infrastructure, to how quickly and safely they can go from code commit to production deploy. This role is accountable for measurable improvements in time to productivity for new engineers, engineering velocity, and release safety across CNN's digital platform. Own Developer Experience and Operations, a strategic priority product area with high complexity, defining the product vision, strategy, goals, metrics, and roadmap in close partnership with engineering leads who bring the technical depth Collaborate with engineering leads to design and improve the end-to-end developer onboarding journey, ensuring engineers can learn CNN's platform, workflows, tooling, and infrastructure quickly and begin delivering value to end users as fast as possible Identify and reduce bottlenecks in CNN's build, test, and deployment pipeline, improving code commit to production cycle time while increasing release volume and deployment safety Drive adoption of developer platform tooling, deployment workflows, and engineering operations processes, measuring usage to validate impact and inform iteration Partner with engineering teams and data to develop insights that drive decisions, actively identifying and closing gaps in understanding of the developer experience Continuously monitor the developer experience landscape, developing data insights that inform strategy and influence decisions across engineering and product teams Lead through influence and cross-team collaboration to drive best practice adoption, increase organizational effectiveness, and continuously raise the bar for how CNN's engineers onboard, build, test, and deploy Required 8+ years of product management experience, owning a strategic priority product area with high complexity and ambiguity Demonstrated experience owning internal developer tools, developer platforms, or infrastructure related products, with engineers as the primary stakeholder Technical fluency in CI/CD, build systems, deployment pipelines, and developer tooling Familiarity with DORA metrics and demonstrated experience using engineering data to diagnose bottlenecks and drive product decisions Strong track record of driving adoption of platform tooling and engineering best practices across a large organization Proven ability to lead through influence and cross-functional collaboration, delivering measurable outcomes without direct authority Demonstrated ability to develop data insights that inform strategy and influence decisions across engineering and product teams Ability to translate complex technical concepts into clear, accessible language that resonates with product and business leaderships Excellent written and oral communication, producing clear product artifacts that are used as examples of quality work by the broader team Preferred Experience at a media company, publisher, or complex multi-platform digital organization Background in engineering operations, incident management, or deployment governance Proven track record of driving organizational behavior change in engineering organizations Familiarity with AI-assisted developer tooling and a clear point of view on where it does and does not meaningfully accelerate engineering velocity How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $133,000.00 - $247,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
09/25/2026
Full time
This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN. To see what it's like to work at CNN, on Instagram and X ! Your New Role We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS. We are in the midst of rapid transformation and need our next generation of innovators, makers, and dreamers who will lead and drive our growth. We aim to make the world a better, more connected place. The Staff Product Manager, Developer Experience, is responsible for the end-to-end experience of CNN's engineers, accelerating and amplifying their capability to deliver end user value, starting with their onboarding to when their code reaches production and over 100 million end users. Operating within the Digital Platform Group, this role partners across engineering and platform teams to improve the full developer lifecycle, from how engineers learn CNN's platform, workflows, tooling, and infrastructure, to how quickly and safely they can go from code commit to production deploy. This role is accountable for measurable improvements in time to productivity for new engineers, engineering velocity, and release safety across CNN's digital platform. Own Developer Experience and Operations, a strategic priority product area with high complexity, defining the product vision, strategy, goals, metrics, and roadmap in close partnership with engineering leads who bring the technical depth Collaborate with engineering leads to design and improve the end-to-end developer onboarding journey, ensuring engineers can learn CNN's platform, workflows, tooling, and infrastructure quickly and begin delivering value to end users as fast as possible Identify and reduce bottlenecks in CNN's build, test, and deployment pipeline, improving code commit to production cycle time while increasing release volume and deployment safety Drive adoption of developer platform tooling, deployment workflows, and engineering operations processes, measuring usage to validate impact and inform iteration Partner with engineering teams and data to develop insights that drive decisions, actively identifying and closing gaps in understanding of the developer experience Continuously monitor the developer experience landscape, developing data insights that inform strategy and influence decisions across engineering and product teams Lead through influence and cross-team collaboration to drive best practice adoption, increase organizational effectiveness, and continuously raise the bar for how CNN's engineers onboard, build, test, and deploy Required 8+ years of product management experience, owning a strategic priority product area with high complexity and ambiguity Demonstrated experience owning internal developer tools, developer platforms, or infrastructure related products, with engineers as the primary stakeholder Technical fluency in CI/CD, build systems, deployment pipelines, and developer tooling Familiarity with DORA metrics and demonstrated experience using engineering data to diagnose bottlenecks and drive product decisions Strong track record of driving adoption of platform tooling and engineering best practices across a large organization Proven ability to lead through influence and cross-functional collaboration, delivering measurable outcomes without direct authority Demonstrated ability to develop data insights that inform strategy and influence decisions across engineering and product teams Ability to translate complex technical concepts into clear, accessible language that resonates with product and business leaderships Excellent written and oral communication, producing clear product artifacts that are used as examples of quality work by the broader team Preferred Experience at a media company, publisher, or complex multi-platform digital organization Background in engineering operations, incident management, or deployment governance Proven track record of driving organizational behavior change in engineering organizations Familiarity with AI-assisted developer tooling and a clear point of view on where it does and does not meaningfully accelerate engineering velocity How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $133,000.00 - $247,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission System's Engineering and Sciences (E&S) Baltimore and Partnered Sites (BaPs) Division is seeking a Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site work. What You'll get to Do: As a senior member of the Foundational Systems Engineering Team, you will provide technical leadership to programs that transform concepts into fielded systems, driving cross discipline integration and balancing innovative and traditional implementations of systems thinking. You will lead major development efforts for sensors on current and next generation air and sea platforms for various programs. Lead the application and continuous improvement of systems engineering processes to develop solutions that meet and anticipate customer requirements. Own requirements management, including decomposition, allocation, verification, and validation, and ensure traceability across the system lifecycle. Lead the preparation, execution, and closure of major system design reviews (e.g., PDR, CDR, SVR, TRR, PCAs, FCAs), including technical issue resolution and risk retirement. Provide technical direction to cross functional product teams across multiple disciplines and domains to drive design compliance and integration. Serve as the technical authority to ensure system compliance with the program Statement of Work (SOW) and system requirements, identifying and resolving gaps and risks proactively. This position is contingent on contract award, the successful transfer of an active U.S Government Secret clearance and the ability to obtain Special Program Access. Basic Qualifications: Bachelor's degree with 12 years of experience, a Master's degree with 10 years of experience, or a PhD with 8 years of experience in Science, Technology, Engineering, Mathematics, or other related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship is required. A current/active U.S Government Secret Clearance. Ability to obtain Special Program Access (SAP). Experience in systems engineering, preferably in the aerospace or defense industries. Experience with system engineering design methods, including requirements analysis and flow-down, specification derivation, functional decomposition, and interface control documentation. Experience participating in major systems reviews, including SRR, SFR, PDR, CDR, etc. Experience working through the systems engineering process. Proficient with systems engineering tools such as DOORS, CAMEO, MATLAB, or comparable software. Preferred Qualifications: Advanced degrees in Science, Technology, Engineer, or Mathematics or other related technical fields. Active U.S Government Top Secret Clearance or higher with SAP Access and or SCI eligibility. Architecture, CONOPS, and use case development using model-based systems engineering (MBSE) methodologies. Experience effectively communicating and presenting complex technical concepts to project, program, and company management, other technical managers, and customers. Experience supporting an agile development team. Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $169,000.00 - $253,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
09/25/2026
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission System's Engineering and Sciences (E&S) Baltimore and Partnered Sites (BaPs) Division is seeking a Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site work. What You'll get to Do: As a senior member of the Foundational Systems Engineering Team, you will provide technical leadership to programs that transform concepts into fielded systems, driving cross discipline integration and balancing innovative and traditional implementations of systems thinking. You will lead major development efforts for sensors on current and next generation air and sea platforms for various programs. Lead the application and continuous improvement of systems engineering processes to develop solutions that meet and anticipate customer requirements. Own requirements management, including decomposition, allocation, verification, and validation, and ensure traceability across the system lifecycle. Lead the preparation, execution, and closure of major system design reviews (e.g., PDR, CDR, SVR, TRR, PCAs, FCAs), including technical issue resolution and risk retirement. Provide technical direction to cross functional product teams across multiple disciplines and domains to drive design compliance and integration. Serve as the technical authority to ensure system compliance with the program Statement of Work (SOW) and system requirements, identifying and resolving gaps and risks proactively. This position is contingent on contract award, the successful transfer of an active U.S Government Secret clearance and the ability to obtain Special Program Access. Basic Qualifications: Bachelor's degree with 12 years of experience, a Master's degree with 10 years of experience, or a PhD with 8 years of experience in Science, Technology, Engineering, Mathematics, or other related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship is required. A current/active U.S Government Secret Clearance. Ability to obtain Special Program Access (SAP). Experience in systems engineering, preferably in the aerospace or defense industries. Experience with system engineering design methods, including requirements analysis and flow-down, specification derivation, functional decomposition, and interface control documentation. Experience participating in major systems reviews, including SRR, SFR, PDR, CDR, etc. Experience working through the systems engineering process. Proficient with systems engineering tools such as DOORS, CAMEO, MATLAB, or comparable software. Preferred Qualifications: Advanced degrees in Science, Technology, Engineer, or Mathematics or other related technical fields. Active U.S Government Top Secret Clearance or higher with SAP Access and or SCI eligibility. Architecture, CONOPS, and use case development using model-based systems engineering (MBSE) methodologies. Experience effectively communicating and presenting complex technical concepts to project, program, and company management, other technical managers, and customers. Experience supporting an agile development team. Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $169,000.00 - $253,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details
09/25/2026
Full time
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission System's Engineering and Sciences (E&S) Baltimore and Partnered Sites (BaPs) Division is seeking a Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site work. What You'll get to Do: As a senior member of the Foundational Systems Engineering Team, you will provide technical leadership to programs that transform concepts into fielded systems, driving cross discipline integration and balancing innovative and traditional implementations of systems thinking. You will lead major development efforts for sensors on current and next generation air and sea platforms for various programs. Lead the application and continuous improvement of systems engineering processes to develop solutions that meet and anticipate customer requirements. Own requirements management, including decomposition, allocation, verification, and validation, and ensure traceability across the system lifecycle. Lead the preparation, execution, and closure of major system design reviews (e.g., PDR, CDR, SVR, TRR, PCAs, FCAs), including technical issue resolution and risk retirement. Provide technical direction to cross functional product teams across multiple disciplines and domains to drive design compliance and integration. Serve as the technical authority to ensure system compliance with the program Statement of Work (SOW) and system requirements, identifying and resolving gaps and risks proactively. This position is contingent on contract award, the successful transfer of an active U.S Government Secret clearance and the ability to obtain Special Program Access. Basic Qualifications: Bachelor's degree with 12 years of experience, a Master's degree with 10 years of experience, or a PhD with 8 years of experience in Science, Technology, Engineering, Mathematics, or other related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship is required. A current/active U.S Government Secret Clearance. Ability to obtain Special Program Access (SAP). Experience in systems engineering, preferably in the aerospace or defense industries. Experience with system engineering design methods, including requirements analysis and flow-down, specification derivation, functional decomposition, and interface control documentation. Experience participating in major systems reviews, including SRR, SFR, PDR, CDR, etc. Experience working through the systems engineering process. Proficient with systems engineering tools such as DOORS, CAMEO, MATLAB, or comparable software. Preferred Qualifications: Advanced degrees in Science, Technology, Engineer, or Mathematics or other related technical fields. Active U.S Government Top Secret Clearance or higher with SAP Access and or SCI eligibility. Architecture, CONOPS, and use case development using model-based systems engineering (MBSE) methodologies. Experience effectively communicating and presenting complex technical concepts to project, program, and company management, other technical managers, and customers. Experience supporting an agile development team. Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $169,000.00 - $253,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
09/25/2026
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission System's Engineering and Sciences (E&S) Baltimore and Partnered Sites (BaPs) Division is seeking a Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site work. What You'll get to Do: As a senior member of the Foundational Systems Engineering Team, you will provide technical leadership to programs that transform concepts into fielded systems, driving cross discipline integration and balancing innovative and traditional implementations of systems thinking. You will lead major development efforts for sensors on current and next generation air and sea platforms for various programs. Lead the application and continuous improvement of systems engineering processes to develop solutions that meet and anticipate customer requirements. Own requirements management, including decomposition, allocation, verification, and validation, and ensure traceability across the system lifecycle. Lead the preparation, execution, and closure of major system design reviews (e.g., PDR, CDR, SVR, TRR, PCAs, FCAs), including technical issue resolution and risk retirement. Provide technical direction to cross functional product teams across multiple disciplines and domains to drive design compliance and integration. Serve as the technical authority to ensure system compliance with the program Statement of Work (SOW) and system requirements, identifying and resolving gaps and risks proactively. This position is contingent on contract award, the successful transfer of an active U.S Government Secret clearance and the ability to obtain Special Program Access. Basic Qualifications: Bachelor's degree with 12 years of experience, a Master's degree with 10 years of experience, or a PhD with 8 years of experience in Science, Technology, Engineering, Mathematics, or other related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship is required. A current/active U.S Government Secret Clearance. Ability to obtain Special Program Access (SAP). Experience in systems engineering, preferably in the aerospace or defense industries. Experience with system engineering design methods, including requirements analysis and flow-down, specification derivation, functional decomposition, and interface control documentation. Experience participating in major systems reviews, including SRR, SFR, PDR, CDR, etc. Experience working through the systems engineering process. Proficient with systems engineering tools such as DOORS, CAMEO, MATLAB, or comparable software. Preferred Qualifications: Advanced degrees in Science, Technology, Engineer, or Mathematics or other related technical fields. Active U.S Government Top Secret Clearance or higher with SAP Access and or SCI eligibility. Architecture, CONOPS, and use case development using model-based systems engineering (MBSE) methodologies. Experience effectively communicating and presenting complex technical concepts to project, program, and company management, other technical managers, and customers. Experience supporting an agile development team. Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $169,000.00 - $253,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission System's Engineering and Sciences (E&S) Baltimore and Partnered Sites (BaPs) Division is seeking a Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site work. What You'll get to Do: As a senior member of the Foundational Systems Engineering Team, you will provide technical leadership to programs that transform concepts into fielded systems, driving cross discipline integration and balancing innovative and traditional implementations of systems thinking. You will lead major development efforts for sensors on current and next generation air and sea platforms for various programs. Lead the application and continuous improvement of systems engineering processes to develop solutions that meet and anticipate customer requirements. Own requirements management, including decomposition, allocation, verification, and validation, and ensure traceability across the system lifecycle. Lead the preparation, execution, and closure of major system design reviews (e.g., PDR, CDR, SVR, TRR, PCAs, FCAs), including technical issue resolution and risk retirement. Provide technical direction to cross functional product teams across multiple disciplines and domains to drive design compliance and integration. Serve as the technical authority to ensure system compliance with the program Statement of Work (SOW) and system requirements, identifying and resolving gaps and risks proactively. This position is contingent on contract award, the successful transfer of an active U.S Government Secret clearance and the ability to obtain Special Program Access. Basic Qualifications: Bachelor's degree with 12 years of experience, a Master's degree with 10 years of experience, or a PhD with 8 years of experience in Science, Technology, Engineering, Mathematics, or other related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship is required. A current/active U.S Government Secret Clearance. Ability to obtain Special Program Access (SAP). Experience in systems engineering, preferably in the aerospace or defense industries. Experience with system engineering design methods, including requirements analysis and flow-down, specification derivation, functional decomposition, and interface control documentation. Experience participating in major systems reviews, including SRR, SFR, PDR, CDR, etc. Experience working through the systems engineering process. Proficient with systems engineering tools such as DOORS, CAMEO, MATLAB, or comparable software. Preferred Qualifications: Advanced degrees in Science, Technology, Engineer, or Mathematics or other related technical fields. Active U.S Government Top Secret Clearance or higher with SAP Access and or SCI eligibility. Architecture, CONOPS, and use case development using model-based systems engineering (MBSE) methodologies. Experience effectively communicating and presenting complex technical concepts to project, program, and company management, other technical managers, and customers. Experience supporting an agile development team. Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $169,000.00 - $253,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
09/25/2026
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission System's Engineering and Sciences (E&S) Baltimore and Partnered Sites (BaPs) Division is seeking a Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site work. What You'll get to Do: As a senior member of the Foundational Systems Engineering Team, you will provide technical leadership to programs that transform concepts into fielded systems, driving cross discipline integration and balancing innovative and traditional implementations of systems thinking. You will lead major development efforts for sensors on current and next generation air and sea platforms for various programs. Lead the application and continuous improvement of systems engineering processes to develop solutions that meet and anticipate customer requirements. Own requirements management, including decomposition, allocation, verification, and validation, and ensure traceability across the system lifecycle. Lead the preparation, execution, and closure of major system design reviews (e.g., PDR, CDR, SVR, TRR, PCAs, FCAs), including technical issue resolution and risk retirement. Provide technical direction to cross functional product teams across multiple disciplines and domains to drive design compliance and integration. Serve as the technical authority to ensure system compliance with the program Statement of Work (SOW) and system requirements, identifying and resolving gaps and risks proactively. This position is contingent on contract award, the successful transfer of an active U.S Government Secret clearance and the ability to obtain Special Program Access. Basic Qualifications: Bachelor's degree with 12 years of experience, a Master's degree with 10 years of experience, or a PhD with 8 years of experience in Science, Technology, Engineering, Mathematics, or other related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship is required. A current/active U.S Government Secret Clearance. Ability to obtain Special Program Access (SAP). Experience in systems engineering, preferably in the aerospace or defense industries. Experience with system engineering design methods, including requirements analysis and flow-down, specification derivation, functional decomposition, and interface control documentation. Experience participating in major systems reviews, including SRR, SFR, PDR, CDR, etc. Experience working through the systems engineering process. Proficient with systems engineering tools such as DOORS, CAMEO, MATLAB, or comparable software. Preferred Qualifications: Advanced degrees in Science, Technology, Engineer, or Mathematics or other related technical fields. Active U.S Government Top Secret Clearance or higher with SAP Access and or SCI eligibility. Architecture, CONOPS, and use case development using model-based systems engineering (MBSE) methodologies. Experience effectively communicating and presenting complex technical concepts to project, program, and company management, other technical managers, and customers. Experience supporting an agile development team. Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $169,000.00 - $253,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
09/24/2026
Full time
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
09/24/2026
Full time
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
09/24/2026
Full time
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
Manufacturing Engineering Manager Department: Manufacturing Division: Operations At Daniel Defense Only the Best Build the Best Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to Honor God and Defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting. As a Manufacturing Engineering Manager, you will be responsible for the functions outlined below: Essential Functions: Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures. Manages the daily operations of the Manufacturing Engineering team consisting of manufacturing engineers, application engineers, and CNC machinists. Oversees the development, implementation & improvement of manufacturing processes to maintain proper product functionality and quality as well as cost efficiency. Ensures that project/department milestones/goals are met on time and adheres to approved budgets. Develops manufacturing processes in support of new product introduction, coordinating with Safety, Quality, Delivery and Cost. Supports all new product development, product introduction, and current production needs. Responsible for all stages of manufacturing development of new products, which include initial quotes, tool vendor selection, tool design, build approval and validation of production process. Partners with Design Engineering for development of new product manufacturing processes. Encourages career growth and development by coaching, guiding key objectives, scorecards, and goals for each member of the team. Provides for the mentoring & training of Manufacturing Engineering team members and ensures individual career coaching, performance feedback and talent development. Manages, reviews, evaluates and implements Engineering Change Proposals that affect the manufacturing process, safety, quality, delivery, and cost.Assures that resources are available to provide necessary tooling, raw material structure, make vs buy analysis, process instructions, and technical support for the timely implementation of engineering changes and new products. Assists in reducing cost through re-engineering product/material. Recommends and implements changes and enhancements to existing manufacturing processes in-house and at suppliers to improve safety, quality, delivery and cost. Directs the Manufacturing Engineering group in optimizing production support, cost reduction, line presentation of material, lean manufacturing improvements, process development and corrective action support.Works closely with research and development, quality assurance, and maintenance personnel to prevent issues with machinery, tooling, fixtures, and products. Identifies deficiencies/occurrences within the manufacturing process. Establishes team to conduct root cause analysis and to implement corrective/improvement plan. Directs team in conducting capability studies of machined components to ensure consistent capability to produce parts according to the design content.Confers with appropriate departments to implement operating procedures and resolve system malfunctions. Maintains a lean infrastructure system through the implementation of lean principles, lean technologies, training and procedures. Works with plant operations team to drive improvements in equipment O.E.E. (Overall Equipment Effectiveness) as well as overall process improvements utilizing Machine Metrics collection data. Drives improvements in equipment safety, quality, efficiency and availability.Monitors manufacturing performance and ensures production and quality metrics are met by utilizing efficient methods and maintaining appropriate staffing levels. Assists with planning and directing the efficient layout of equipment and flow of materials. Stays informed of new manufacturing technologies and equipment in order to reduce cost through efficiencies. Provides adequate support, training and development to team members to continuously improve Safety, 6S, Quality, Delivery and Productivity.Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environmentOther responsibilities as deemed appropriate or necessary by management. Knowledge and skills: Bachelor's Degree in Manufacturing Engineering or Mechanical Engineering with 5+ years of prior manufacturing experience in metal working environment or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job.Management, leadership or supervisory experience of 5-7+ years.Demonstrable track record over a minimum of 10 years of successfully leading technical projects in a high-volume metal working environment.Teamwork and the ability to cooperate and work proactively with others is a must. Has strong experience with Solidworks, Mastercam, or similar software along with GD&T knowledge.Demonstrated ability to manage multiple projects simultaneously, set priorities, identify and address problems, meet deadlines, stay within budget and ability to work under pressure. Excellent communication skills, both verbal and written. Strong experience deploying Lean Principles and Technologies. Required to communicate effectively through all organizational levels at both DD and outside vendors. Strong CNC Experience, project management, process development, and equipment acquisition skills. Familiarity with metal and plastic injection molding, plating/coatings, and heat treating processes are highly desirable.Good working knowledge of materials and heat treating processes. Green Belt certification a plus. Detail oriented with creative problem solving skills and the ability to drive resolution and closure. Cross functional team builder/player with high levels of professionalism, integrity, and enthusiasm. Must have senior management potential/interest. Demonstrated ability to recognize and work in accordance with our Company Values. Physical Requirements: Must be able to lift and carry awkward items weighing up to 50 pounds.Requires intermittent standing, walking, sitting and bending throughout the work day.Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy. Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug-Free Workplace." Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at-will employer. PI20e9eb9e5-
09/24/2026
Full time
Manufacturing Engineering Manager Department: Manufacturing Division: Operations At Daniel Defense Only the Best Build the Best Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to Honor God and Defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting. As a Manufacturing Engineering Manager, you will be responsible for the functions outlined below: Essential Functions: Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures. Manages the daily operations of the Manufacturing Engineering team consisting of manufacturing engineers, application engineers, and CNC machinists. Oversees the development, implementation & improvement of manufacturing processes to maintain proper product functionality and quality as well as cost efficiency. Ensures that project/department milestones/goals are met on time and adheres to approved budgets. Develops manufacturing processes in support of new product introduction, coordinating with Safety, Quality, Delivery and Cost. Supports all new product development, product introduction, and current production needs. Responsible for all stages of manufacturing development of new products, which include initial quotes, tool vendor selection, tool design, build approval and validation of production process. Partners with Design Engineering for development of new product manufacturing processes. Encourages career growth and development by coaching, guiding key objectives, scorecards, and goals for each member of the team. Provides for the mentoring & training of Manufacturing Engineering team members and ensures individual career coaching, performance feedback and talent development. Manages, reviews, evaluates and implements Engineering Change Proposals that affect the manufacturing process, safety, quality, delivery, and cost.Assures that resources are available to provide necessary tooling, raw material structure, make vs buy analysis, process instructions, and technical support for the timely implementation of engineering changes and new products. Assists in reducing cost through re-engineering product/material. Recommends and implements changes and enhancements to existing manufacturing processes in-house and at suppliers to improve safety, quality, delivery and cost. Directs the Manufacturing Engineering group in optimizing production support, cost reduction, line presentation of material, lean manufacturing improvements, process development and corrective action support.Works closely with research and development, quality assurance, and maintenance personnel to prevent issues with machinery, tooling, fixtures, and products. Identifies deficiencies/occurrences within the manufacturing process. Establishes team to conduct root cause analysis and to implement corrective/improvement plan. Directs team in conducting capability studies of machined components to ensure consistent capability to produce parts according to the design content.Confers with appropriate departments to implement operating procedures and resolve system malfunctions. Maintains a lean infrastructure system through the implementation of lean principles, lean technologies, training and procedures. Works with plant operations team to drive improvements in equipment O.E.E. (Overall Equipment Effectiveness) as well as overall process improvements utilizing Machine Metrics collection data. Drives improvements in equipment safety, quality, efficiency and availability.Monitors manufacturing performance and ensures production and quality metrics are met by utilizing efficient methods and maintaining appropriate staffing levels. Assists with planning and directing the efficient layout of equipment and flow of materials. Stays informed of new manufacturing technologies and equipment in order to reduce cost through efficiencies. Provides adequate support, training and development to team members to continuously improve Safety, 6S, Quality, Delivery and Productivity.Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environmentOther responsibilities as deemed appropriate or necessary by management. Knowledge and skills: Bachelor's Degree in Manufacturing Engineering or Mechanical Engineering with 5+ years of prior manufacturing experience in metal working environment or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job.Management, leadership or supervisory experience of 5-7+ years.Demonstrable track record over a minimum of 10 years of successfully leading technical projects in a high-volume metal working environment.Teamwork and the ability to cooperate and work proactively with others is a must. Has strong experience with Solidworks, Mastercam, or similar software along with GD&T knowledge.Demonstrated ability to manage multiple projects simultaneously, set priorities, identify and address problems, meet deadlines, stay within budget and ability to work under pressure. Excellent communication skills, both verbal and written. Strong experience deploying Lean Principles and Technologies. Required to communicate effectively through all organizational levels at both DD and outside vendors. Strong CNC Experience, project management, process development, and equipment acquisition skills. Familiarity with metal and plastic injection molding, plating/coatings, and heat treating processes are highly desirable.Good working knowledge of materials and heat treating processes. Green Belt certification a plus. Detail oriented with creative problem solving skills and the ability to drive resolution and closure. Cross functional team builder/player with high levels of professionalism, integrity, and enthusiasm. Must have senior management potential/interest. Demonstrated ability to recognize and work in accordance with our Company Values. Physical Requirements: Must be able to lift and carry awkward items weighing up to 50 pounds.Requires intermittent standing, walking, sitting and bending throughout the work day.Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy. Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug-Free Workplace." Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at-will employer. PI20e9eb9e5-
Senior Systems Engineer III - CICS Systems Programmer Overview We are seeking a Senior Systems Engineer III - CICS Systems Programmer to support the integrity, performance, configuration, documentation, and reliability of server operating systems, hardware, storage, and/or application software within an assigned area of responsibility. This role is well suited for someone with strong mainframe, systems programming, troubleshooting, documentation, audit, disaster recovery, and performance management experience. Primary Responsibilities Maintain and monitor usage, performance, and resources for assigned systems, hardware, storage, and/or application software. Troubleshoot day-to-day technical issues related to assigned systems and platforms. Develop, configure, customize, document, and modify system configurations. Support patching and version maintenance activities. Schedule testing and maintain documentation related to audit requirements and disaster recovery planning. Maintain technical documentation for assigned software, hardware management tools, and appliances. Participate in audit and disaster recovery practices and activities. Participate in root-cause problem analysis across technology and business areas as needed. Perform capacity planning and performance tuning activities for assigned areas of responsibility. Assist in developing entry-level personnel through mentoring, technical training, and related support. Required Qualifications Seven years of experience in one or more of the following areas: system administration on Windows, Unix, or another distributed platform; systems programming on a mainframe platform; storage management within a large SAN environment; software development; internal audit; or information security. In lieu of seven years of experience, a bachelor's degree and five years of experience in one or more of the same areas is acceptable. Experience demonstrating strong logical reasoning, problem-solving, and analytical skills. Ability to translate technical knowledge in a way that supports another person's understanding. Experience working with team members, team leads, end users, business partners, and management during day-to-day operations and project-based activities. Ability to help ensure software and hardware functionality, performance, and availability. Willingness to develop and train entry-level staff on operational and systems management tasks related to the area of expertise. Experience managing day-to-day operational workload and assigned projects within established deadlines and timeframes. Organizational skills to work with vendors and notify management and team members of pending patches, upgrades, and functionality enhancements. Experience maintaining and monitoring usage, performance, and resources while troubleshooting day-to-day issues. Strong written and verbal communication skills. Experience documenting initial system configuration, change management, audit, disaster recovery, and business continuity information while keeping required system documentation up to date. Preferred Qualifications Bachelor's degree in IT or a related field. Advanced-level certification in mainframe, Db2 database, network, UNIX/Linux, or storage designations in a systems engineering track. Experience leading mid-scale IT infrastructure projects. Experience working in an IBM z/OS mainframe environment. Knowledge of CICS architecture, internal interfaces, and resource management. CICS systems programming experience. SMP/E experience. CICSPlex configuration and management experience. Understanding of common mainframe utilities and programming languages such as COBOL, JCL, SQL, and REXX. Performance and capacity management experience using BMC tools. CICS application programming experience. Familiarity with other core mainframe products such as Db2 and MQ. BMC tools support experience, including installation, configuration, and maintenance. Automation development experience using languages and tools such as REXX, Python, YAML, and Ansible. Ideal Candidate Experienced in supporting complex systems environments with a focus on reliability, performance, and availability. Comfortable troubleshooting operational issues and participating in root-cause analysis. Strong documentation habits across configuration, change management, audit, disaster recovery, and business continuity activities. Able to work with both technical and non-technical stakeholders across day-to-day operations and project work. Interested in mentoring and helping entry-level staff grow technically. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law . click apply for full job details
09/24/2026
Full time
Senior Systems Engineer III - CICS Systems Programmer Overview We are seeking a Senior Systems Engineer III - CICS Systems Programmer to support the integrity, performance, configuration, documentation, and reliability of server operating systems, hardware, storage, and/or application software within an assigned area of responsibility. This role is well suited for someone with strong mainframe, systems programming, troubleshooting, documentation, audit, disaster recovery, and performance management experience. Primary Responsibilities Maintain and monitor usage, performance, and resources for assigned systems, hardware, storage, and/or application software. Troubleshoot day-to-day technical issues related to assigned systems and platforms. Develop, configure, customize, document, and modify system configurations. Support patching and version maintenance activities. Schedule testing and maintain documentation related to audit requirements and disaster recovery planning. Maintain technical documentation for assigned software, hardware management tools, and appliances. Participate in audit and disaster recovery practices and activities. Participate in root-cause problem analysis across technology and business areas as needed. Perform capacity planning and performance tuning activities for assigned areas of responsibility. Assist in developing entry-level personnel through mentoring, technical training, and related support. Required Qualifications Seven years of experience in one or more of the following areas: system administration on Windows, Unix, or another distributed platform; systems programming on a mainframe platform; storage management within a large SAN environment; software development; internal audit; or information security. In lieu of seven years of experience, a bachelor's degree and five years of experience in one or more of the same areas is acceptable. Experience demonstrating strong logical reasoning, problem-solving, and analytical skills. Ability to translate technical knowledge in a way that supports another person's understanding. Experience working with team members, team leads, end users, business partners, and management during day-to-day operations and project-based activities. Ability to help ensure software and hardware functionality, performance, and availability. Willingness to develop and train entry-level staff on operational and systems management tasks related to the area of expertise. Experience managing day-to-day operational workload and assigned projects within established deadlines and timeframes. Organizational skills to work with vendors and notify management and team members of pending patches, upgrades, and functionality enhancements. Experience maintaining and monitoring usage, performance, and resources while troubleshooting day-to-day issues. Strong written and verbal communication skills. Experience documenting initial system configuration, change management, audit, disaster recovery, and business continuity information while keeping required system documentation up to date. Preferred Qualifications Bachelor's degree in IT or a related field. Advanced-level certification in mainframe, Db2 database, network, UNIX/Linux, or storage designations in a systems engineering track. Experience leading mid-scale IT infrastructure projects. Experience working in an IBM z/OS mainframe environment. Knowledge of CICS architecture, internal interfaces, and resource management. CICS systems programming experience. SMP/E experience. CICSPlex configuration and management experience. Understanding of common mainframe utilities and programming languages such as COBOL, JCL, SQL, and REXX. Performance and capacity management experience using BMC tools. CICS application programming experience. Familiarity with other core mainframe products such as Db2 and MQ. BMC tools support experience, including installation, configuration, and maintenance. Automation development experience using languages and tools such as REXX, Python, YAML, and Ansible. Ideal Candidate Experienced in supporting complex systems environments with a focus on reliability, performance, and availability. Comfortable troubleshooting operational issues and participating in root-cause analysis. Strong documentation habits across configuration, change management, audit, disaster recovery, and business continuity activities. Able to work with both technical and non-technical stakeholders across day-to-day operations and project work. Interested in mentoring and helping entry-level staff grow technically. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law . click apply for full job details
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 09-30-2026 Job Description We are seeking a highly skilled AI developer with deep expertise in Agentic and Generative AI to drive the next wave of intelligent automation and digital transformation. In this role, you will be at the forefront of designing, implementing, and optimizing AI-powered solutions integrated into the ServiceNow platform. Your primary focus will be on leveraging artificial intelligence, including custom MCP tooling, Agentic scoped applications, and third-party Large Language Models-to enhance workflows, automate complex processes, and deliver innovative business outcomes. You will architect and build custom AI solutions and ensure seamless user experiences through intelligent automation. As a thought leader in AI, you will collaborate with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and contribute to Visa's enterprise AI strategy. In addition to your AI responsibilities, you will develop and configure integrations between ServiceNow and other enterprise applications, manage the full lifecycle of these integrations (from API development and scripting to framework deployment), and ensure robust, secure, and scalable connections. Roles and responsibilities: Designing, developing, and optimizing AI-powered solutions (built within the ServiceNow platform and/or integrated through external custom solutions), including the creation of custom MCP tooling and Agentic solutions. Leveraging AI solutions to integrate and orchestrate third-party Large Language Models (LLMs) such as OpenAI, Google Gemini, etc, driving intelligent automation and enhanced user experiences. Collaborating with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and deliver innovative, AI-driven business outcomes. Troubleshooting and resolving issues with ServiceNow configurations and AI components, ensuring seamless operation and reliability. Identifying requirement gaps to ensure high-quality solutions and providing configuration options with clear pros and cons. Designing and implementing intuitive, user-friendly software that enables customer-led customization and flexibility. Collaborating with internal customers and business analysts to clarify requirements and architect effective, AI-driven solutions. Authoring comprehensive technical design and build documentation for all facets of the technical infrastructure. Conducting research and analysis of existing systems to provide accurate time estimates and recommendations to project managers. Actively participating in project meetings and daily scrums to communicate development status, progress, and technical insights. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Visa will accept applications for this role until at least September 30, 2026. Qualifications Basic Qualifications 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications Proven ability to deliver projects on time and within budget by writing high-quality code, mentoring junior developers, understanding workload and usage requirements, and producing clear technical documentation that enables knowledge transfer and long-term supportability across global teams. Experience designing robust, scalable, and moderately complex architectural solutions that integrate across a broader technical ecosystem, while effectively operating as a collaborative member of a globally distributed team across diverse time zones and cultures. Minimum of 2 years of relevant professional experience including hands-on work with AI-powered solutions, with a bachelor's degree; or at least 2 years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD). In-depth knowledge of APIs, web services, and standard relational database concepts. Proven experience with JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML. Strong Python skills and hands-on experience building RESTful or GraphQL APIs. Demonstrated experience building GenAI solutions, agents, or conversational applications, exhibiting the ability to differentiate reasoning approaches like ReAct and Chain-of-Thought (CoT). Demonstrate ability to design and architect Agentic Systems, applying various agent architectures (symbolic, BDI, LLM-based) to design intelligent agents tailored for specific tasks and environments. Implement Core Agent Capabilities. Develop agents that can perceive, reason, plan, act, and learn, utilizing Python and relevant AI libraries and frameworks. Analyze and Evaluate Agent Behavior. Critically assess agent performance, understand the complexities of multi-agent systems and human-agent interaction, and identify risks. Navigate Ethical Landscapes. Identify, analyze, and address the ethical challenges and safety considerations inherent in developing and deploying autonomous AI systems, applying principles of responsible AI. Apply Agentic AI to Solve Problems. Conceptualize and build functional AI agents for practical applications, demonstrating the ability to integrate diverse concepts into cohesive business solutions. Deep understanding of prompt engineering concepts, LLM fine-tuning, and retrieval-augmented generation (RAG). Familiarity with MCP servers or comparable model-serving/hosting platforms. Excellent problem-solving skills, strong communication, and a collaborative attitude. Strong analytical skills with the ability to extensively analyze and improve business processes and workflows. Demonstrated expertise in designing, implementing, and optimizing AI-driven functionalities integrated with ServiceNow, such as custom Agentic AI skills, GenAI integrations, and intelligent automation. Strong technical background in ServiceNow-specific development tools and frameworks (UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps, Update Sets). Strong knowledge of the CMDB, data modeling, data strategies, and integrations. Knowledge of ServiceNow ITSM/ITOM product portfolio including Change Management, Discovery, and Service Mapping. Relevant certifications such as Certified ServiceNow Admin (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD) are highly desirable. Information for US Applicants For roles located in the US, the estimated salary range for this position is $124,300.00 to $ 198,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/24/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 09-30-2026 Job Description We are seeking a highly skilled AI developer with deep expertise in Agentic and Generative AI to drive the next wave of intelligent automation and digital transformation. In this role, you will be at the forefront of designing, implementing, and optimizing AI-powered solutions integrated into the ServiceNow platform. Your primary focus will be on leveraging artificial intelligence, including custom MCP tooling, Agentic scoped applications, and third-party Large Language Models-to enhance workflows, automate complex processes, and deliver innovative business outcomes. You will architect and build custom AI solutions and ensure seamless user experiences through intelligent automation. As a thought leader in AI, you will collaborate with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and contribute to Visa's enterprise AI strategy. In addition to your AI responsibilities, you will develop and configure integrations between ServiceNow and other enterprise applications, manage the full lifecycle of these integrations (from API development and scripting to framework deployment), and ensure robust, secure, and scalable connections. Roles and responsibilities: Designing, developing, and optimizing AI-powered solutions (built within the ServiceNow platform and/or integrated through external custom solutions), including the creation of custom MCP tooling and Agentic solutions. Leveraging AI solutions to integrate and orchestrate third-party Large Language Models (LLMs) such as OpenAI, Google Gemini, etc, driving intelligent automation and enhanced user experiences. Collaborating with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and deliver innovative, AI-driven business outcomes. Troubleshooting and resolving issues with ServiceNow configurations and AI components, ensuring seamless operation and reliability. Identifying requirement gaps to ensure high-quality solutions and providing configuration options with clear pros and cons. Designing and implementing intuitive, user-friendly software that enables customer-led customization and flexibility. Collaborating with internal customers and business analysts to clarify requirements and architect effective, AI-driven solutions. Authoring comprehensive technical design and build documentation for all facets of the technical infrastructure. Conducting research and analysis of existing systems to provide accurate time estimates and recommendations to project managers. Actively participating in project meetings and daily scrums to communicate development status, progress, and technical insights. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Visa will accept applications for this role until at least September 30, 2026. Qualifications Basic Qualifications 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications Proven ability to deliver projects on time and within budget by writing high-quality code, mentoring junior developers, understanding workload and usage requirements, and producing clear technical documentation that enables knowledge transfer and long-term supportability across global teams. Experience designing robust, scalable, and moderately complex architectural solutions that integrate across a broader technical ecosystem, while effectively operating as a collaborative member of a globally distributed team across diverse time zones and cultures. Minimum of 2 years of relevant professional experience including hands-on work with AI-powered solutions, with a bachelor's degree; or at least 2 years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD). In-depth knowledge of APIs, web services, and standard relational database concepts. Proven experience with JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML. Strong Python skills and hands-on experience building RESTful or GraphQL APIs. Demonstrated experience building GenAI solutions, agents, or conversational applications, exhibiting the ability to differentiate reasoning approaches like ReAct and Chain-of-Thought (CoT). Demonstrate ability to design and architect Agentic Systems, applying various agent architectures (symbolic, BDI, LLM-based) to design intelligent agents tailored for specific tasks and environments. Implement Core Agent Capabilities. Develop agents that can perceive, reason, plan, act, and learn, utilizing Python and relevant AI libraries and frameworks. Analyze and Evaluate Agent Behavior. Critically assess agent performance, understand the complexities of multi-agent systems and human-agent interaction, and identify risks. Navigate Ethical Landscapes. Identify, analyze, and address the ethical challenges and safety considerations inherent in developing and deploying autonomous AI systems, applying principles of responsible AI. Apply Agentic AI to Solve Problems. Conceptualize and build functional AI agents for practical applications, demonstrating the ability to integrate diverse concepts into cohesive business solutions. Deep understanding of prompt engineering concepts, LLM fine-tuning, and retrieval-augmented generation (RAG). Familiarity with MCP servers or comparable model-serving/hosting platforms. Excellent problem-solving skills, strong communication, and a collaborative attitude. Strong analytical skills with the ability to extensively analyze and improve business processes and workflows. Demonstrated expertise in designing, implementing, and optimizing AI-driven functionalities integrated with ServiceNow, such as custom Agentic AI skills, GenAI integrations, and intelligent automation. Strong technical background in ServiceNow-specific development tools and frameworks (UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps, Update Sets). Strong knowledge of the CMDB, data modeling, data strategies, and integrations. Knowledge of ServiceNow ITSM/ITOM product portfolio including Change Management, Discovery, and Service Mapping. Relevant certifications such as Certified ServiceNow Admin (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD) are highly desirable. Information for US Applicants For roles located in the US, the estimated salary range for this position is $124,300.00 to $ 198,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Southern Glazer's Wine & Spirits seeks a Staff SAP BTP Engineer to design, build, and optimize cloud-based solutions supporting wholesale distribution operations. You will lead SAP BTP architecture, integration, and extension development across S/4HANA and other enterprise systems, enabling real-time analytics, scalable workflows, and secure connectivity. Partner with business, data, and operations teams to deliver resilient services, guide development standards, mentor engineers, and drive best practices in DevOps, performance, and compliance within a collaborative, people-first culture. Responsibilities Design and own SAP BTP architecture to support core wholesale and distribution processes. Develop and maintain extensions and integrations for S/4 HANA and other enterprise applications on BTP. Implement secure, scalable APIs, events, and services for data and process integration. Define engineering standards, code quality practices, and reusable components on BTP. Collaborate with business, data, and operations teams to translate requirements into technical solutions. Mentor developers, review designs and code, and provide technical leadership across projects. Optimize performance, reliability, and cost of BTP services using monitoring and tuning tools. Ensure compliance with security, governance, and audit standards across SAP and cloud platforms. Required Skills SAP BTP architecture SAP S/4 HANA integration SAP CAP / RAP development SAPUI5 / Fiori development REST/OData APIs CI/CD and Dev Ops (Git, Jenkins, Azure Dev Ops, etc.) Cloud security and identity (OAuth, SSO) Event-driven integration (queues, messaging) SQL and data modeling Performance tuning and monitoring
09/24/2026
Full time
Southern Glazer's Wine & Spirits seeks a Staff SAP BTP Engineer to design, build, and optimize cloud-based solutions supporting wholesale distribution operations. You will lead SAP BTP architecture, integration, and extension development across S/4HANA and other enterprise systems, enabling real-time analytics, scalable workflows, and secure connectivity. Partner with business, data, and operations teams to deliver resilient services, guide development standards, mentor engineers, and drive best practices in DevOps, performance, and compliance within a collaborative, people-first culture. Responsibilities Design and own SAP BTP architecture to support core wholesale and distribution processes. Develop and maintain extensions and integrations for S/4 HANA and other enterprise applications on BTP. Implement secure, scalable APIs, events, and services for data and process integration. Define engineering standards, code quality practices, and reusable components on BTP. Collaborate with business, data, and operations teams to translate requirements into technical solutions. Mentor developers, review designs and code, and provide technical leadership across projects. Optimize performance, reliability, and cost of BTP services using monitoring and tuning tools. Ensure compliance with security, governance, and audit standards across SAP and cloud platforms. Required Skills SAP BTP architecture SAP S/4 HANA integration SAP CAP / RAP development SAPUI5 / Fiori development REST/OData APIs CI/CD and Dev Ops (Git, Jenkins, Azure Dev Ops, etc.) Cloud security and identity (OAuth, SSO) Event-driven integration (queues, messaging) SQL and data modeling Performance tuning and monitoring
Who we are Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover, with the tools and security of a global company behind them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona and remote locations. We have a reputation as a great place to work and are proud to be recognized as a top workplace in our area by respected business publications. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. About the Commerce Platform The Commerce Platform team is Rover's trusted commerce backbone, owning everything from the order lifecycle to the checkout and payout experience-making it effortless, secure, and reliable for anyone to transact on Rover while ensuring financial accuracy, auditability, and regulatory compliance at scale. Our team's responsibilities include: Delivering a convenient, secure checkout and payout experience. We own the integrations with our payment service providers (including Stripe and PayPal), manage KYC verification, ensure PCI compliance, and continually improve the platform by expanding payment offerings, optimizing checkout flows, and improving the bottom line through high-impact projects Owning the end-to-end transaction lifecycle. We maintain orders and line-item data, fees, credits, and promotions, and serve as the source of truth for what gets charged, credited, taxed, and paid out on the platform-including tax calculation and reporting across eligible jurisdictions Ensuring accurate, audit-ready financial records. We run the reconciliation and reporting pipelines that keep month-end close clean and accurate, partnering closely with Rover's Finance & Accounting and FP&A teams as Rover grows internationally and adds new service lines What you'll do Build a deep, working understanding of how money moves through Rover: orders, fees, credits, discounts, taxes, and payouts. Use those insights to catch risks and spot opportunities early Set the technical direction for Rover's transaction lifecycle, from how a booking becomes a charge to how a sitter gets paid, that every other product team builds against Take on problems that arrive unscoped and cross team lines: a tax requirement in a new market, a new payment provider, a change to how Rover's fees work. Turn them into a plan others can align around Work directly with Finance, Accounting, and Compliance to translate accounting and regulatory requirements into good system design Raise the bar for how Rover builds financially trustworthy systems, through design review, code review, and patterns that teams outside Commerce Platform adopt Move fluidly between hands-on work and mentorship. Raise the technical bar for engineers beyond your own team, and know when to step back and let others lead Care that every owner is charged or refunded correctly for their stays and that their sitter gets paid the right amount on the right day. Qualifications Deep technical background with 8+ years of experience in software development best practices, system design, and architecture, with the technical range to work effectively across a modern web/mobile stack (e.g., Python, Django, Relational Databases, React, React Native) Experience running cross-functional initiatives, influencing technical direction and roadmaps across teams, and building alignment across organizational boundaries Proven ability to navigate complex, open-ended technical challenges across multi-system architectures, using strong engineering judgment to establish strategic direction Experience leveraging AI and agentic coding tools to increase engineering velocity and raise the technical bar across engineering teams Experience with large-scale, high-traffic consumer marketplace platforms; commerce, payments, or other finance-critical domain experience preferred Excellent written and verbal communication, including with senior leadership, stakeholders, and external partners Track record mentoring engineers and leading technical interviewing efforts, including helping shape what the team looks for in candidates Aligned with Rover Core Values Benefits of working at Rover Competitive compensation 401k match Long-term incentive plan with a company performance-based cash payout Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Pet benefits, including $1000 toward adopting your first dog or cat Stocked fridges, coffee, soda, and lots of treats (for humans and dogs), and free catered lunches monthly Regular team activities performed in-person and virtually Compensation In the greater Seattle area, the first-year salary range is $182,290-$260,000. Additionally, Rover offers benefits to full-time employees. Cash compensation for this role will depend on the candidate's experience, qualifications, skills, and abilities as demonstrated during the interview and hiring process.
09/24/2026
Full time
Who we are Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover, with the tools and security of a global company behind them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona and remote locations. We have a reputation as a great place to work and are proud to be recognized as a top workplace in our area by respected business publications. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. About the Commerce Platform The Commerce Platform team is Rover's trusted commerce backbone, owning everything from the order lifecycle to the checkout and payout experience-making it effortless, secure, and reliable for anyone to transact on Rover while ensuring financial accuracy, auditability, and regulatory compliance at scale. Our team's responsibilities include: Delivering a convenient, secure checkout and payout experience. We own the integrations with our payment service providers (including Stripe and PayPal), manage KYC verification, ensure PCI compliance, and continually improve the platform by expanding payment offerings, optimizing checkout flows, and improving the bottom line through high-impact projects Owning the end-to-end transaction lifecycle. We maintain orders and line-item data, fees, credits, and promotions, and serve as the source of truth for what gets charged, credited, taxed, and paid out on the platform-including tax calculation and reporting across eligible jurisdictions Ensuring accurate, audit-ready financial records. We run the reconciliation and reporting pipelines that keep month-end close clean and accurate, partnering closely with Rover's Finance & Accounting and FP&A teams as Rover grows internationally and adds new service lines What you'll do Build a deep, working understanding of how money moves through Rover: orders, fees, credits, discounts, taxes, and payouts. Use those insights to catch risks and spot opportunities early Set the technical direction for Rover's transaction lifecycle, from how a booking becomes a charge to how a sitter gets paid, that every other product team builds against Take on problems that arrive unscoped and cross team lines: a tax requirement in a new market, a new payment provider, a change to how Rover's fees work. Turn them into a plan others can align around Work directly with Finance, Accounting, and Compliance to translate accounting and regulatory requirements into good system design Raise the bar for how Rover builds financially trustworthy systems, through design review, code review, and patterns that teams outside Commerce Platform adopt Move fluidly between hands-on work and mentorship. Raise the technical bar for engineers beyond your own team, and know when to step back and let others lead Care that every owner is charged or refunded correctly for their stays and that their sitter gets paid the right amount on the right day. Qualifications Deep technical background with 8+ years of experience in software development best practices, system design, and architecture, with the technical range to work effectively across a modern web/mobile stack (e.g., Python, Django, Relational Databases, React, React Native) Experience running cross-functional initiatives, influencing technical direction and roadmaps across teams, and building alignment across organizational boundaries Proven ability to navigate complex, open-ended technical challenges across multi-system architectures, using strong engineering judgment to establish strategic direction Experience leveraging AI and agentic coding tools to increase engineering velocity and raise the technical bar across engineering teams Experience with large-scale, high-traffic consumer marketplace platforms; commerce, payments, or other finance-critical domain experience preferred Excellent written and verbal communication, including with senior leadership, stakeholders, and external partners Track record mentoring engineers and leading technical interviewing efforts, including helping shape what the team looks for in candidates Aligned with Rover Core Values Benefits of working at Rover Competitive compensation 401k match Long-term incentive plan with a company performance-based cash payout Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Pet benefits, including $1000 toward adopting your first dog or cat Stocked fridges, coffee, soda, and lots of treats (for humans and dogs), and free catered lunches monthly Regular team activities performed in-person and virtually Compensation In the greater Seattle area, the first-year salary range is $182,290-$260,000. Additionally, Rover offers benefits to full-time employees. Cash compensation for this role will depend on the candidate's experience, qualifications, skills, and abilities as demonstrated during the interview and hiring process.
"In 36 months, agentic AI systems will be an operating reality across major institutions. We intend to be central to it." - Dr. Jim Rebesco, Cofounder and CEO, Striveworks The government's demand for AI is growing far faster than the systems required to support it. Fewer than 15% of federal AI programs have reached sustained production, despite billions of dollars invested. The models perform in testing, but they degrade in the real world. And when performance drops, trust goes with it. Striveworks was built to solve that problem. What you'll build Since 2018, we have delivered the most trusted AI systems operating in real-world use cases-providing a layer of assurance underneath hundreds of deployed models that monitors performance, manages drift, and sustains systems long after they leave the lab. As a Staff Machine Learning Engineer, you will be both a core contributor and a customer-facing technical leader. You'll initiate the design, build, and delivery of systems-from data shaping and analytics to end-user delivery. Customers and engineers will bring you the hard problems. You'll turn them into working systems and see them through to execution. The work will take you into the field, where direct customer input will shape what we build next. What it's like here We lead with trust, treat each other with respect, and use candor consistently, kindly, and constructively. We care deeply about our work, and we find genuine satisfaction in doing it well. Above all, we take ownership-because we feel the weight of collective results personally. We are looking for people who share these values and are eager to put them into practice. What we're looking for An advanced degree in data science, machine learning, computer science, or a related discipline and 10+ years of relevant experience Proven ability to lead, manage, and mentor cross-functional engineering teams across office, remote, and customer environments Demonstrated experience defining, scoping, planning, and driving execution plans for complex, production-level technical solutions Strong communication skills and a track record of translating complex technical topics with clarity and professionalism to both internal engineering teams and external stakeholders Broad proficiency in programming languages common to machine learning, with excellence in Python and at least one systems programming language Proficiency in the design and delivery of algorithms, data structures, and production analytics and in the use of design patterns in cloud environments Proficiency with modern software engineering tools and processes US citizenship and eligibility and willingness to obtain and maintain a Secret (or above) US security clearance The following isn't required, but we'd love to see it: Experience with K8s and horizontally scaled architectures Knowledge of NATS, Kafka, RabbitMQ, or similar Experience building AI agents and workflows Experience with complex and varied data types Experience delivering technology solutions in secure government environments Active Secret (or above) US security clearance You will be remote or hybrid out of our Austin, Texas, office. This role requires travel up to 25% of the time. Compensation The anticipated base pay range for this position is $200,000-$250,000/year. Striveworks' total compensation package includes a competitive base salary, equity grants, and cash bonuses. Benefits include: Medical/dental/vision insurance Voluntary life, long-term disability, accident, and hospital indemnity insurance HSA and FSA (including dependent care FSA) plans 401(k) plan Unlimited PTO Paid parental leave Ready to build systems that work for a mission that matters? Let's talk. Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind. If you require assistance or a reasonable accommodation in the application process, please contact People Operations at . In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire. Striveworks is a participating employer in the E-Verify program.
09/24/2026
Full time
"In 36 months, agentic AI systems will be an operating reality across major institutions. We intend to be central to it." - Dr. Jim Rebesco, Cofounder and CEO, Striveworks The government's demand for AI is growing far faster than the systems required to support it. Fewer than 15% of federal AI programs have reached sustained production, despite billions of dollars invested. The models perform in testing, but they degrade in the real world. And when performance drops, trust goes with it. Striveworks was built to solve that problem. What you'll build Since 2018, we have delivered the most trusted AI systems operating in real-world use cases-providing a layer of assurance underneath hundreds of deployed models that monitors performance, manages drift, and sustains systems long after they leave the lab. As a Staff Machine Learning Engineer, you will be both a core contributor and a customer-facing technical leader. You'll initiate the design, build, and delivery of systems-from data shaping and analytics to end-user delivery. Customers and engineers will bring you the hard problems. You'll turn them into working systems and see them through to execution. The work will take you into the field, where direct customer input will shape what we build next. What it's like here We lead with trust, treat each other with respect, and use candor consistently, kindly, and constructively. We care deeply about our work, and we find genuine satisfaction in doing it well. Above all, we take ownership-because we feel the weight of collective results personally. We are looking for people who share these values and are eager to put them into practice. What we're looking for An advanced degree in data science, machine learning, computer science, or a related discipline and 10+ years of relevant experience Proven ability to lead, manage, and mentor cross-functional engineering teams across office, remote, and customer environments Demonstrated experience defining, scoping, planning, and driving execution plans for complex, production-level technical solutions Strong communication skills and a track record of translating complex technical topics with clarity and professionalism to both internal engineering teams and external stakeholders Broad proficiency in programming languages common to machine learning, with excellence in Python and at least one systems programming language Proficiency in the design and delivery of algorithms, data structures, and production analytics and in the use of design patterns in cloud environments Proficiency with modern software engineering tools and processes US citizenship and eligibility and willingness to obtain and maintain a Secret (or above) US security clearance The following isn't required, but we'd love to see it: Experience with K8s and horizontally scaled architectures Knowledge of NATS, Kafka, RabbitMQ, or similar Experience building AI agents and workflows Experience with complex and varied data types Experience delivering technology solutions in secure government environments Active Secret (or above) US security clearance You will be remote or hybrid out of our Austin, Texas, office. This role requires travel up to 25% of the time. Compensation The anticipated base pay range for this position is $200,000-$250,000/year. Striveworks' total compensation package includes a competitive base salary, equity grants, and cash bonuses. Benefits include: Medical/dental/vision insurance Voluntary life, long-term disability, accident, and hospital indemnity insurance HSA and FSA (including dependent care FSA) plans 401(k) plan Unlimited PTO Paid parental leave Ready to build systems that work for a mission that matters? Let's talk. Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind. If you require assistance or a reasonable accommodation in the application process, please contact People Operations at . In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire. Striveworks is a participating employer in the E-Verify program.
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Our Tensix team is building custom AI compute cores, RISC-V CPUs, and chiplet-based architectures for datacenter, edge, and automotive AI. Design Verification Engineers on this team validate compute IP and subsystems and build scalable DV infrastructure to keep verification fast, automated, and production-grade. This role is hybrid, based out of Toronto, ON, Austin, TX or Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced in modern verification methodologies with strong SystemVerilog skills and exposure to structured testbench development. Comfortable working from block-level to system-level verification and reasoning about microarchitecture behavior from specs and waveforms. Proficient in Linux environments with Python, or Bash scripting for automate builds, parse logs, manage CI pipelines. Skilled in coverage-driven verification and confident debugging across RTL, testbench, and workload scenarios. Motivated by AI hardware and eager to learn verification strategies for new architectures and domains. What We Need Contribute to verification of Tensix IP and subsystems from early planning through tape-out, owning coverage goals and driving them to closure. Build and maintain reusable verification environments, agents, scoreboards, and supporting infrastructure in SystemVerilog and Python. Develop constrained-random and directed tests and close functional, code, and assertion coverage using data-driven approaches. Debug complex issues across RTL and testbench while collaborating with design, firmware, compiler, and architecture teams. Help evolve DV infrastructure including regression flows, CI/CD integration, EDA compute environments, and reproducible setups. Nice to have: Exposure to functional safety (FuSa) verification concepts for automotive AI workloads. Nice to have: Familiarity with formal verification methodologies, SVA (SystemVerilog Assertions), or formal property verification for complex control logic and microarchitectural corner cases. What You Will Learn How Tenstorrent verifies AI-native compute architectures including Tensix cores, RISC-V CPUs, matrix units, vector units, and datapath. How simulation, emulation, and software-driven workloads combine to validate both functional correctness and performance. How numerical precision formats such as BF16, FP4, and INT8 and on-chip dataflow impact verification complexity and coverage strategy. How to build scalable DV infrastructure across hybrid compute environments including containerized regression systems. How data analytics and modern AI tooling can enhance verification workflows and accelerate convergence. Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made. Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer. This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.
09/24/2026
Full time
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Our Tensix team is building custom AI compute cores, RISC-V CPUs, and chiplet-based architectures for datacenter, edge, and automotive AI. Design Verification Engineers on this team validate compute IP and subsystems and build scalable DV infrastructure to keep verification fast, automated, and production-grade. This role is hybrid, based out of Toronto, ON, Austin, TX or Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced in modern verification methodologies with strong SystemVerilog skills and exposure to structured testbench development. Comfortable working from block-level to system-level verification and reasoning about microarchitecture behavior from specs and waveforms. Proficient in Linux environments with Python, or Bash scripting for automate builds, parse logs, manage CI pipelines. Skilled in coverage-driven verification and confident debugging across RTL, testbench, and workload scenarios. Motivated by AI hardware and eager to learn verification strategies for new architectures and domains. What We Need Contribute to verification of Tensix IP and subsystems from early planning through tape-out, owning coverage goals and driving them to closure. Build and maintain reusable verification environments, agents, scoreboards, and supporting infrastructure in SystemVerilog and Python. Develop constrained-random and directed tests and close functional, code, and assertion coverage using data-driven approaches. Debug complex issues across RTL and testbench while collaborating with design, firmware, compiler, and architecture teams. Help evolve DV infrastructure including regression flows, CI/CD integration, EDA compute environments, and reproducible setups. Nice to have: Exposure to functional safety (FuSa) verification concepts for automotive AI workloads. Nice to have: Familiarity with formal verification methodologies, SVA (SystemVerilog Assertions), or formal property verification for complex control logic and microarchitectural corner cases. What You Will Learn How Tenstorrent verifies AI-native compute architectures including Tensix cores, RISC-V CPUs, matrix units, vector units, and datapath. How simulation, emulation, and software-driven workloads combine to validate both functional correctness and performance. How numerical precision formats such as BF16, FP4, and INT8 and on-chip dataflow impact verification complexity and coverage strategy. How to build scalable DV infrastructure across hybrid compute environments including containerized regression systems. How data analytics and modern AI tooling can enhance verification workflows and accelerate convergence. Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made. Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer. This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a highly technical Senior Staff/Principal Engineer to lead the porting and enablement of critical AI workloads. You will be a primary driver in migrating compute workloads to RISC-V architectures, ensuring our hardware is optimized for real-world application performance. The ideal candidate has a strong background in DevOps, workload porting, or application enablement . While this is an individual contributor role at its core, you will have the opportunity to grow and lead a small, specialized team over time as our workload migration efforts scale. This role is remote, based in the United States or Australia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A Technical Catalyst: You thrive on the challenge of driving AI hardware porting to RISC-V and making complex software stacks run efficiently on new hardware. Systems Expert: You possess deep knowledge of system software, compilers, or low-level OS internals. You are an expert in ARM or x86 environments and are ready to apply those skills to the RISC-V frontier. A Project Driver: You have the technical authority to lead the implementation of a compute migration to RISC-V through strategic IT and DevOps enablement. Collaborative & Cross-Functional: You enjoy acting as the "technical glue" between IT, DevOps, and AI teams , coordinating complex efforts across boundaries to ensure seamless workload transitions. Architecture Agnostic: You are a systems thinker who understands how to bridge the gap between infrastructure and core silicon engineering. What We Need Education: BS/MS/PhD in Computer Engineering, Electrical Engineering, Computer Science, or a related field. Workload Expertise: Extensive experience in workload porting, DevOps engineering, or application enablement . Systems Fluency: Strong familiarity with CPU architectures and systems design, with a proven track record of troubleshooting and optimizing performance across new architectures. Leadership Qualities: Ability to coordinate across multiple technical teams and the potential to mentor or grow a small engineering pod. Execution Focus: A mindset geared toward technical delivery and methodology development rather than broad community networking. What You Will Learn Gain deep expertise in bleeding-edge RISC-V system software across server and AI-accelerated environments. Directly influence an upcoming project , a high-visibility initiative shaping the future of our internal compute infrastructure. Work at the intersection of AI/ML workloads and hardware/software co-design. Shape the technical roadmap for how the industry adopts RISC-V for high-performance compute. Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made. Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer. This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.
09/23/2026
Full time
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a highly technical Senior Staff/Principal Engineer to lead the porting and enablement of critical AI workloads. You will be a primary driver in migrating compute workloads to RISC-V architectures, ensuring our hardware is optimized for real-world application performance. The ideal candidate has a strong background in DevOps, workload porting, or application enablement . While this is an individual contributor role at its core, you will have the opportunity to grow and lead a small, specialized team over time as our workload migration efforts scale. This role is remote, based in the United States or Australia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A Technical Catalyst: You thrive on the challenge of driving AI hardware porting to RISC-V and making complex software stacks run efficiently on new hardware. Systems Expert: You possess deep knowledge of system software, compilers, or low-level OS internals. You are an expert in ARM or x86 environments and are ready to apply those skills to the RISC-V frontier. A Project Driver: You have the technical authority to lead the implementation of a compute migration to RISC-V through strategic IT and DevOps enablement. Collaborative & Cross-Functional: You enjoy acting as the "technical glue" between IT, DevOps, and AI teams , coordinating complex efforts across boundaries to ensure seamless workload transitions. Architecture Agnostic: You are a systems thinker who understands how to bridge the gap between infrastructure and core silicon engineering. What We Need Education: BS/MS/PhD in Computer Engineering, Electrical Engineering, Computer Science, or a related field. Workload Expertise: Extensive experience in workload porting, DevOps engineering, or application enablement . Systems Fluency: Strong familiarity with CPU architectures and systems design, with a proven track record of troubleshooting and optimizing performance across new architectures. Leadership Qualities: Ability to coordinate across multiple technical teams and the potential to mentor or grow a small engineering pod. Execution Focus: A mindset geared toward technical delivery and methodology development rather than broad community networking. What You Will Learn Gain deep expertise in bleeding-edge RISC-V system software across server and AI-accelerated environments. Directly influence an upcoming project , a high-visibility initiative shaping the future of our internal compute infrastructure. Work at the intersection of AI/ML workloads and hardware/software co-design. Shape the technical roadmap for how the industry adopts RISC-V for high-performance compute. Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made. Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer. This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
09/23/2026
Full time
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
09/23/2026
Full time
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.