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Job Description Job Description Synovix is seeking a Configuration Manager for a defense development program we are supporting in Huntsville, AL. This program offers the opportunity to support the clean sheet design of a new defense product from its earliest development stages through integration, testing, and eventual production. The program has the potential to transition into production much faster than traditional government acquisition timelines. For engineers who want to expand their capabilities, this is a rare opportunity to participate in the complete development lifecycle. What You Will Do Facilitate and document Configuration Control Boards, Technical Review Boards, and Change Boards. Establish, maintain, and audit configuration-management libraries for documents, software, and hardware items. Plan and coordinate preparation, review, and release of engineering drawings, production specifications, schedules, and contract modifications to ensure compliance with contract requirements. Administer change processes, including change-order creation, authorization, status tracking, and integration with engineering, quality, and mission-assurance functions. Manage the full lifecycle of change packages-from initiation through closure-verifying implementation and updating status records. Perform configuration status accounting, generate metrics, and produce reports on baseline maturity and item status. Conduct configuration audits and verify correct marking of documents per contract and corporate guidance. Execute contract and supplier data-requirement activities, including planning, scheduling, delivery, and maintaining Supplier Statements of Work and Supplier Requirements Documents. Support development, enhancement, and maintenance of configuration-management and data-management tools. Provide technical configuration liaison with senior internal and external stakeholders, deliver presentations and coordinating cross-functional resolution of configuration issues. Required Qualifications Bachelors degree from an accredited university and 5-10 years of relevant experience. Must be a US Citizen with an active DoD Secret Clearance, at time of application, current and within scope, with an investigation date within the last 6 years. Must have the ability to obtain and maintain Top Secret Clearance and Special Access Program (SAP) approval within a reasonable period of time, as determined by the company to meet its business needs. Proficient with Microsoft Office Suite and SharePoint. Understanding of DoD contracts and Contract Data Requirements List (CDRL) requirements. Preferred Qualifications Knowledge of configuration-management principles and best practices, including standards such as EIA-649-1, MIL-HDBK-61, and GEIA-859. Experience developing and maintaining program plans, process documentation, and configuration-management tools. Proficiency with configuration-management data tools such as Atlassian Jira, Confluence, and Tableau. Exceptional organizational, communication, and interpersonal skills with the ability to interface across all levels of the organization. Synovix, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable Federal, State, or Local Law.

Description: GXM Technologies is seeking a Senior Agile Program Integration Lead to support advanced defense and space mission programs requiring disciplined Agile execution, complex systems integration, and enterprise-level delivery synchronization. This role provides senior leadership across multiple technical teams and workstreams, using hands-on Scaled Agile Framework (SAFe) practices to align planning, technical integration, MVP releases, operational milestones, and Initial Operational Capability (IOC) objectives. The ideal candidate combines hands-on SAFe execution with technical program integration, systems engineering awareness, release management, and operational mission delivery. This individual will work with Program Managers, Product and Solution Management, engineers, DevSecOps teams, architects, cybersecurity personnel, test organizations, and Government stakeholders to translate priorities into executable Program Increments and synchronized delivery plans. This role is onsite in Colorado Springs, CO due to operational integration and classified mission requirements. Hybrid flexibility may be available over time based on mission requirements, program execution needs and achievement of objectives. Responsibilities Serve as the senior Agile program integration lead, providing hands-on SAFe execution leadership across multiple technical teams, Agile Release Trains (ARTs), and integrated workstreams. Apply SAFe practices to synchronize systems engineering, software, cloud, cybersecurity, data, DevSecOps, integration, test, and operational mission teams against shared program objectives. Lead and facilitate SAFe planning and synchronization activities, including: Program Increment (PI) Planning and PI execution; ART Sync, Scrum of Scrums, and cross-team coordination; System Demos and Inspect & Adapt events ; Dependency, impediment, and ROAM risk management; MVP, capability release, and integration coordination; Operational milestone and IOC readiness alignment Configure and manage Jira, Confluence, and enterprise Agile planning tools to maintain program backlogs, PI objectives, capabilities and features, dependencies, risks, roadmaps, release plans, and delivery visibility. Develop and maintain integrated roadmaps, delivery schedules, release plans, and milestone artifacts that align SAFe PI cadence and team commitments with the Integrated Master Schedule (IMS), technical baselines, operational events, and IOC objectives. Facilitate cross-team synchronization, decision-making, and issue resolution across technical teams, mission stakeholders, engineering organizations, Government leadership, and delivery partners. Provide hands-on leadership for Agile ceremonies and program-level events, ensuring decisions, dependencies, risks, actions, and commitments are documented and driven to closure. Monitor PI objectives, delivery predictability, flow metrics, risks, dependencies, constraints, and operational impacts; lead mitigation, escalation, and corrective action when delivery is at risk. Provide program leadership with actionable metrics, Jira dashboards, roadmap reporting, PI status, milestone health, dependency visibility, risk trends, and executive-level reporting. Collaborate with Program Managers, Enterprise Architects, Chief Engineers, Product and Solution Management, Technical Leads, cybersecurity teams, and mission stakeholders to align Agile execution with engineering and operational requirements. Drive continuous improvement of SAFe, Lean-Agile, DevSecOps, and delivery management practices appropriate to classified and mission-critical environments. Coordinate configuration management, knowledge management, and documentation alignment so program baselines, Agile artifacts, technical decisions, release content, and delivery evidence remain current and traceable. Lead transition planning, release coordination, capability deployment, and readiness synchronization aligned to mission events, MVP demonstrations, and IOC objectives. Requirements: U.S. Citizen with active TS/SCI clearance. Bachelor's degree in engineering, computer science, information systems, business, program management, or a related discipline; equivalent relevant experience may be considered. 8+ years of experience in Agile delivery, technical program integration, systems integration, release management, software-intensive programs, or operational program execution, including senior responsibility for cross-team delivery. Demonstrated hands-on experience implementing and executing the Scaled Agile Framework (SAFe) in a complex, multi-team technical environment; certification or classroom knowledge alone is not sufficient. Demonstrated experience leading or directly facilitating SAFe program-level activities, including: PI Planning, PI execution, and PI objective management; ART Sync, Scrum of Scrums, and dependency coordination; System Demos, Inspect & Adapt, and continuous improvement activities; ROAM risk management, impediment escalation, and cross-team issue resolution; Release planning, capability synchronization, and enterprise delivery visibility Strong hands-on experience using Jira and Confluence to configure workflows, dashboards, roadmaps, backlogs, dependencies, reporting, and program-level delivery views supporting SAFe execution. Applied knowledge of SAFe Lean-Agile principles, ART execution, backlog hierarchy, capabilities and features, WSJF or comparable prioritization, flow metrics, and value delivery. Working knowledge of systems integration, systems engineering, software development, cloud, cybersecurity, DevSecOps, CI/CD, test, and operational mission environments. Experience coordinating cross-functional and multi-organizational technical teams where execution depends on influence, integration, and stakeholder alignment rather than direct authority. Strong understanding of dependency management, release coordination, schedule integration, milestone tracking, delivery synchronization, execution risk, and alignment between Agile plans and program schedules. Strong analytical, organizational, facilitation, leadership, communication, and stakeholder management skills in classified, mission-critical, fast-paced environments. Desired Qualifications Experience supporting operational Command and Control (C2), space mission systems, mission systems integration, or cloud-native operational environments within DoD or the Intelligence Community. Experience with Jira Advanced Roadmaps, Jira Align, Structure, BigPicture, Tempo, or equivalent enterprise Agile planning and portfolio management tools. Experience serving as a Release Train Engineer (RTE), Senior Scrum Master, Agile Program Lead, or comparable SAFe program-level integration role supporting one or more ARTs. Experience integrating SAFe execution with DevSecOps pipelines, CI/CD, software factories, cloud-native delivery, systems engineering, and operational integration. Experience supporting operational readiness reviews, MVP releases, system demonstrations, mission rehearsals, operational acceptance, or IOC demonstrations. SAFe Release Train Engineer (RTE), SAFe Agilist, SAFe Scrum Master, SAFe Practice Consultant (SPC), PMP, PMI-ACP, or equivalent certification preferred. Experience supporting executive-level reporting, Government stakeholders, U.S. Space Force or Space Systems Command organizations, or multi-contractor defense programs preferred. $150,000-$210,000 salary + annual bonus eligibility + medical/dental/vision/STD/LTD/Life + 401(k) + PTO Equal Employment Opportunity / Legal Disclaimer? GXM Technologies LLC is an Equal Opportunity Employer and participates in E-Verify to confirm employment eligibility. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. GXM Technologies LLC provides reasonable accommodations in accordance with applicable law. This job description is not intended to be a complete list of duties and responsibilities, which may change at any time with or without notice. Employment is at-will where permitted by law, meaning either the employee or the Company may terminate employment at any time, with or without cause or notice, subject to applicable legal requirements.? PId3db67961ac9-6984

Job description: Please no 3rd parties or C2C. Must be a US Permanent Resident or Citizen. We are unable to sponsor currently. Job Title: Business Systems Manager Location: Syracuse, NY (On-site) Job Type: Full-time, direct hire Salary Range: 85,000 - 105,000 annually, depending on experience About the Role: The Business Systems Manager is a strategic and hands-on leader within the IT team, responsible for planning, implementing, supporting, and continuously improving core business applications. This role oversees enterprise-critical systems such as ERP, WMS, EDI, and other integrated platforms, ensuring that technology solutions align with organizational objectives and deliver maximum value. Acting as a bridge between IT and business operations, this position plays a central role in system strategy, execution, and support. Key Responsibilities: Oversee the full lifecycle of business-critical applications, including selection, configuration, implementation, integration, upgrades, and user support. Lead cross-functional projects involving system rollouts, enhancements, and integrations across ERP, WMS, EDI, and eCommerce platforms. Manage all aspects of EDI, including mapping, integrations, onboarding new trading partners, and monitoring/troubleshooting daily transaction flows. Apply project management practices such as scoping, coordination among teams, timeline management, and stakeholder communication. Evaluate, plan, and execute new system implementations or upgrades, including budgeting, testing, training, and deployment. Partner with business leaders to identify needs and recommend system-based solutions. Manage relationships with software vendors, consultants, and integration partners. Ensure data integrity and consistency across integrated systems, including both back-end and customer-facing platforms. Develop and maintain API connections between cloud and on-premise systems. Create and maintain documentation on system processes, data flows, and configurations. Monitor system performance and utilization; identify opportunities for improvement or automation. Stay current on emerging technologies relevant to enterprise applications, supply chain, and digital commerce. Qualifications: Qualifications Education Bachelors degree in Information Technology, Computer Science, or related field preferred (or equivalent work experience). Experience 5+ years in IT or systems-related roles, with at least 2 years focused on business applications or enterprise systems. Demonstrated success leading projects and collaborating across departments. Experience working with third-party vendors and consultants. Technical Skills Strong knowledge of ERP, WMS, EDI, and eCommerce systems; integration experience preferred. Familiarity with relational databases (e.g., SQL Server), APIs, and data structures. Exposure to programming or scripting (C#, .Net, or equivalent) a plus. Experience with BI/reporting tools (Power BI, Tableau, or similar). Certifications PMP, ITIL, or ERP-related certifications a plus. Soft Skills Strong analytical and problem-solving abilities with a process-oriented mindset. Excellent communication, documentation, and organizational skills. Ability to build effective relationships across technical and non-technical teams. Why is This a Great Opportunity: Why Join Us? This is an opportunity to take ownership of enterprise-critical systems in a highly collaborative, growth-oriented environment. You will have direct impact on digital transformation initiatives, supply chain operations, and business efficiency while partnering with leadership to shape the organizations future technology roadmap. Salary Type : Annual Salary Salary Min : $ 85000 Salary Max : $ 105000 Currency Type : USD

Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or MS degree - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually

Design, maintain, support, and upgrade virtualized and Windows Server infrastructure. Install, configure, and administer software and computer hardware. Document and maintain backups of critical physical and virtual servers, storage devices, and computing systems for disaster recovery and daily support. Maintain all aspects of Active Directory and Microsoft 365, including permissions and licensing. Maintain cybersecurity platforms, including antivirus, threat protection, and encryption. Follow information security best practices across servers, storage, and computing infrastructure. Monitor server infrastructure performance, integrity, and availability. Maintain current OS patches and software releases. Coordinate with external vendors and internal customers to resolve issues related to virtualization, servers, storage, and backup platforms. Purchase and upgrade virtualization platforms, servers, storage, and backup devices. Create and maintain technical documentation for server infrastructure, including IPs, guidelines, processes, and system configurations. Work with end users to understand and interpret business requirements. Collaborate with other IT team members to troubleshoot and resolve infrastructure issues. Serve as a backup resource for Network Engineering responsibilities. Prioritize technical requirements based on business impact and leadership direction. Provide 24/7 on-call or onsite support when required. Qualifications 5+ years of experience managing and maintaining server infrastructure. 3-5+ years administering VMware and/or Citrix virtual infrastructure. Bachelor's degree in Computer Systems or similar field, or 5+ years of equivalent professional experience. Strong experience troubleshooting and resolving server and systems-related issues. Strong understanding of Windows Server and virtualized environments. Knowledge of information security best practices for servers and endpoint devices. Microsoft and VMware certifications preferred. Preferred Skills Strong communication and problem-solving skills. Proactive and detail-oriented. Ability to work under pressure, manage multiple priorities, and meet deadlines. Comfortable working independently or collaboratively depending on business needs. Strong sense of accountability. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Innovairre seeks a Project Manager to lead data-driven technology and communications projects for nonprofit clients. In this role, you will plan and manage end-to-end IT and digital initiatives-from requirements and scope through execution, testing, and launch-ensuring projects are delivered on time, on budget, and to quality standards. You will coordinate cross-functional teams in analytics, creative, digital, and production; manage client expectations; track risks and issues; and translate complex technical needs into clear plans. This role is ideal for someone who thrives at the intersection of data, technology, and mission-driven fundraising. Responsibilities Plan, schedule, and manage IT and digital fundraising projects from initiation through launch. Coordinate cross-functional teams across analytics, creative, digital, and production. Define scope, timelines, milestones, and deliverables with internal teams and nonprofit clients. Monitor budgets, risks, and issues; implement mitigation plans and status reporting. Gather and document business and technical requirements for data and technology solutions. Ensure quality assurance, testing, and accurate implementation of data and campaign configurations. Communicate project status, dependencies, and changes to stakeholders and clients. Continuously improve project management processes, tools, and reporting for greater efficiency. Required Skills Project planning Agile/Scrum methodologies Budget management Risk management Stakeholder management Data & analytics familiarity Marketing/CRM platforms Requirements gathering Project management software (e.g., Jira, Asana, MS Project) Vendor and timeline management

Innovairre seeks a Project Manager to lead data-driven technology and communications projects for nonprofit clients. In this role, you will plan and manage end-to-end IT and digital initiatives-from requirements and scope through execution, testing, and launch-ensuring projects are delivered on time, on budget, and to quality standards. You will coordinate cross-functional teams in analytics, creative, digital, and production; manage client expectations; track risks and issues; and translate complex technical needs into clear plans. This role is ideal for someone who thrives at the intersection of data, technology, and mission-driven fundraising. Responsibilities Plan, schedule, and manage IT and digital fundraising projects from initiation through launch. Coordinate cross-functional teams across analytics, creative, digital, and production. Define scope, timelines, milestones, and deliverables with internal teams and nonprofit clients. Monitor budgets, risks, and issues; implement mitigation plans and status reporting. Gather and document business and technical requirements for data and technology solutions. Ensure quality assurance, testing, and accurate implementation of data and campaign configurations. Communicate project status, dependencies, and changes to stakeholders and clients. Continuously improve project management processes, tools, and reporting for greater efficiency. Required Skills Project planning Agile/Scrum methodologies Budget management Risk management Stakeholder management Data & analytics familiarity Marketing/CRM platforms Requirements gathering Project management software (e.g., Jira, Asana, MS Project) Vendor and timeline management

Innovairre seeks a Project Manager to lead data-driven technology and communications projects for nonprofit clients. In this role, you will plan and manage end-to-end IT and digital initiatives-from requirements and scope through execution, testing, and launch-ensuring projects are delivered on time, on budget, and to quality standards. You will coordinate cross-functional teams in analytics, creative, digital, and production; manage client expectations; track risks and issues; and translate complex technical needs into clear plans. This role is ideal for someone who thrives at the intersection of data, technology, and mission-driven fundraising. Responsibilities Plan, schedule, and manage IT and digital fundraising projects from initiation through launch. Coordinate cross-functional teams across analytics, creative, digital, and production. Define scope, timelines, milestones, and deliverables with internal teams and nonprofit clients. Monitor budgets, risks, and issues; implement mitigation plans and status reporting. Gather and document business and technical requirements for data and technology solutions. Ensure quality assurance, testing, and accurate implementation of data and campaign configurations. Communicate project status, dependencies, and changes to stakeholders and clients. Continuously improve project management processes, tools, and reporting for greater efficiency. Required Skills Project planning Agile/Scrum methodologies Budget management Risk management Stakeholder management Data & analytics familiarity Marketing/CRM platforms Requirements gathering Project management software (e.g., Jira, Asana, MS Project) Vendor and timeline management

Innovairre seeks a Project Manager to lead data-driven technology and communications projects for nonprofit clients. In this role, you will plan and manage end-to-end IT and digital initiatives-from requirements and scope through execution, testing, and launch-ensuring projects are delivered on time, on budget, and to quality standards. You will coordinate cross-functional teams in analytics, creative, digital, and production; manage client expectations; track risks and issues; and translate complex technical needs into clear plans. This role is ideal for someone who thrives at the intersection of data, technology, and mission-driven fundraising. Responsibilities Plan, schedule, and manage IT and digital fundraising projects from initiation through launch. Coordinate cross-functional teams across analytics, creative, digital, and production. Define scope, timelines, milestones, and deliverables with internal teams and nonprofit clients. Monitor budgets, risks, and issues; implement mitigation plans and status reporting. Gather and document business and technical requirements for data and technology solutions. Ensure quality assurance, testing, and accurate implementation of data and campaign configurations. Communicate project status, dependencies, and changes to stakeholders and clients. Continuously improve project management processes, tools, and reporting for greater efficiency. Required Skills Project planning Agile/Scrum methodologies Budget management Risk management Stakeholder management Data & analytics familiarity Marketing/CRM platforms Requirements gathering Project management software (e.g., Jira, Asana, MS Project) Vendor and timeline management

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually

The HR Business Analyst is responsible for partnering with Human Resources, IT, and business stakeholders to improve HR processes, systems, and reporting. This role gathers business requirements, analyzes workflows, supports HR technology initiatives, and helps implement solutions that improve efficiency, compliance, and employee experience. The HR Business Analyst serves as a bridge between HR and technology teams, ensuring business needs are translated into effective system configurations and process improvements. Contract to hire Hybrid Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

L5 Network Engineer (AWS Cloud) DETAILS Location: 100% Remote Position Type: 3M+ Contract (w/ possibility of converting to fulltime) Hourly / Salary: to $120W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking a Network Engineer L5 for a 3M+ Contract (w/ the possibility of conversion to fulltime) that is remote. The Network Engineer L5 will support a large-scale Connected Enterprise initiative focused on modernizing and optimizing network infrastructure across distributed donation centers and manufacturing facilities. The Network Engineer L5 will be heavily focused on enterprise-grade, multi-site networking within hybrid cloud environments, leveraging AWS Cloud WAN, AWS Transit Gateway, satellite connectivity, and mesh Wi-Fi technologies to deliver resilient, secure, and scalable connectivity solutions. The Network Engineer L5 will work closely with cross-functional teams to integrate on-prem and cloud-based environments, support IoT connectivity initiatives, and ensure network segmentation, compliance, and operational reliability across the enterprise landscape. The Network Engineer L5 is a highly hands-on engineering role requiring deep expertise in AWS networking, enterprise infrastructure design, and modern connectivity solutions, along with strong documentation and collaboration skills. AWS Network Architecture / Design - Designing and Implementing Resilient Multi-Site Network Architectures Utilizing AWS Cloud WAN and Transit Gateway Satellite / Wireless Connectivity - Configuring and Deploying Amazon Leo Satellite Connectivity and Eero Mesh WiFi Solutions Across Manufacturing Sites and Plasma Centers Network Security / Compliance - Establishing Network Segmentation / Security Policies / Compliance Controls Aligned to Regulatory Requirements Hybrid Connectivity / Cloud Integration - Integrating OnPrem and Cloud Network Environments Ensuring Seamless Connectivity Between AWS / Enterprise Systems / Customer Facilities IoT Connectivity / Data Integration - Supporting IoT Sensor Connectivity and Data Ingestion Pipeline Configuration Across Distributed Environments Documentation / Operational Readiness - Developing and Maintaining Network Architecture Diagrams / Runbooks / Operational Documentation Cross-Functional Collaboration - Partnering Closely With DTLs and Cross-Functional Teams to Support Network Delivery and Operational Objectives JOB REQUIREMENTS Enterprise Networking - Demonstrating Enterprise-Grade Multi-Site Networking Expertise Across Distributed Infrastructure Environments AWS Cloud WAN - Designing and Supporting Global Network Connectivity Using AWS Cloud WAN Architectures AWS Transit Gateway - Implementing and Managing AWS Transit Gateway for Scalable Hybrid and Multi-VPC Connectivity Certifications - AWS Certified Advanced Networking / CCNA/CCNP (Routing / Switching / Network Architecture Expertise) / PCNSA (Supporting Security / Firewall Administration), etc. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Network Engineer DETAILS Location: Chesapeake, VA 23322 (onsite 5-days per week) Position Type: 6M Contract Hourly / Salary: to $60W2 JOB SUMMARY Vaco is currently seeking a Network Engineer for a 6M Contract that is located in Chesapeake, VA (onsite 5-days per week). The Network Engineer will support and enrich the enterprise network infrastructure within a large production environment. The Network Engineer will maintain and troubleshoot Layer 2 and foundational Layer 3 networking technologies, supporting switching, VLAN segmentation, trunking, wireless connectivity, and network access services while ensuring reliable day-to-day operations. The Network Engineer will work closely with existing network teams to assist with network implementation, configuration, troubleshooting, and operational support across wired and wireless environments. The ideal Network Engineer will possess strong switching fundamentals, practical networking experience, and the ability to support enterprise connectivity, security, and infrastructure initiatives while contributing to the overall stability and performance of the network environment. Enterprise Network Operations - Supporting / Maintaining Critical Network Infrastructure via Configuration / Monitoring / Troubleshooting / Resolution of Connectivity Issues Across Switching / Routing / Wireless / Access Layer Technologies Layer 2 Network Administration - Managing VLAN Architecture / Trunking / Spanning Tree / Authentication Services / Switch Configurations Ensuring Secure / Reliable Network Communications Network Troubleshooting / Incident Response - Investigating / Resolving Performance / Availability / Connectivity Issues via Systematic Analysis of Switching / Routing / Wireless / Endpoint Communication Paths Wireless / Access Network Support - Supporting WiFi Connectivity / Access Layer Deployments / Network Access Services Delivering Consistent User / Device Connectivity Across Enterprise Locations Network Implementation / Change Management - Supporting Network Upgrades / Equipment Deployments / Configuration Changes / Infrastructure Enhancements Following Established Change Control Processes Cross-Technology Infrastructure Support - Collaborating with Network / Security / Infrastructure Teams to Support Integrated Solutions Across Routing / Firewalls / Wireless Networking / Network Access Control (NAC) Technologies JOB REQUIREMENTS Enterprise Network Engineering (5+ years hands-on) - Supporting Enterprise Network Infrastructure Across Campus / Branch / Data Center Environments Layer 2 Networking Expertise (strong experience) - VLAN Design / Trunking / Spanning Tree / Port Security / Authentication Services / Switch Provisioning / Enterprise Access Layer Operations Routing / Layer 3 Fundamentals (working knowledge) - Routing Protocols / Technologies (Static Routing / OSPF / Default Routing / Inter-VLAN Routing / Route Redistribution Fundamentals) Cisco Switching Infrastructure - Configuring / Managing / Troubleshooting Cisco Catalyst Switching Platforms in Large Enterprise Environments Wireless Networking Support - Supporting Enterprise Wireless Infrastructure (WLAN Deployments / SSIDs / Authentication Services / Client Connectivity Troubleshooting / RF Fundamentals) Network Troubleshooting / Incident Resolution (advanced) - Troubleshooting Switching / Routing / Wireless / Client Connectivity Issues via Structured Root Cause Analysis Methodologies Network Access Control (NAC) - Supporting NAC Technologies (Authentication / Authorization / Device Access Policies / Endpoint Connectivity Management) Network Security Fundamentals (understanding) - Enterprise Security Concepts (ACLs / Segmentation / Network Access Controls / Secure Connectivity Best Practices) Infrastructure Monitoring / Operations - Utilizing Network Monitoring / Alerting / Performance Management Tools to Maintain Operational Stability / Resolve Infrastructure Issues Proactively Change Management / Network Implementations - Supporting Network Deployments / Hardware Refreshes / Configuration Changes / Infrastructure Upgrades Following Established Change Control Processes Documentation / Operational Standards - Creating / Maintaining Network Documentation (Diagrams / Runbooks / Configuration Standards / Support Procedures) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Network & Security Engineer Senior Consultant operates Visa's internal data communications systems, including LANs and WANs. This role plans, designs, and implements networked systems, manages configurations, supports and troubleshoots network problems, and coordinates with vendors for installation of routers, bridges, concentrators, and switches. The position is responsible for project implementation, provides training, assists with proposal writing, and conducts project planning, cost analysis, and vendor comparisons. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities: Design, engineer, and support IP networks for Visa's commercial network infrastructure, connecting Visa to commercial clients. Plan, design, implement, and support network systems of moderate complexity in the commercial network environment. Provide network design documentation to project teams, peers, and network support organizations. Provision new client processing by completing necessary network updates and providing technical assistance to clients in support of network changes. Perform third-level support within Visa to resolve network issues and provide guidance to other Visa teams involved in network troubleshooting. Work with Cybersecurity to ensure Visa security standards are met and provide technical assistance for investigation and analysis of security events. Oversee management and maintenance of DDI (DNS, DHCP, and IPAM) infrastructure, ensuring high availability and reliability of DDI services. Implement DNS changes and updates aligned with business requirements; provision new domains, networks, ACLs, templates, subnets, and DHCP scopes. Develop self-service tools for application and infrastructure clients to gain better visibility of real-time network health and performance. Architect, design, and deliver innovative solutions to enable public cloud connectivity with Private DCs, including developing standard automation templates for deployment of public cloud infrastructure and platform components. Drive software development for Visa's Infrastructure as Code (IAC) efforts across Private/Hybrid/Multi Cloud environments. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Degree in Math, Science, Engineering, or Computer Science, Information Systems or related field OR Bachelor's degree in Math, Science, Engineering, or Computer Science, Information Systems or related field AND minimum two (2) years of experience in a directly related field OR minimum four (4) years of directly related experience. Experience in network design and engineering on customer-facing networks. Experience in IP networking, switching, and routing in MPLS-based networks. Experience with network hardware including certified experience with Cisco networking devices (formal certification to CCNP level or working towards CCNP is expected or relevant work experience). Experience and expertise with IP routing protocols OSPF and BGP, plus knowledge of Cisco encryption technologies (IPSec, SSL), standby protocols HSRP and VRRP, and network address translation (NAT). Experience in scripting to facilitate automation. Experience deploying and using SDWAN technologies, particularly Cisco and Versa. Experience working on connectivity solutions using leading public cloud platforms such as AWS and GCP. Experience working in a variety of network operating models including managed services. Experience in the use of network management tools such as Solarwinds and Netbrain. Experience implementing engineering solutions for network monitoring and alarming tools, leveraging vendors such as Netcool, IBM SevOne/ITNM, Solarwinds, Netscout, Netbrain, and Thousandeyes. Familiarity with DMVPN implementation in a high availability setting. Experience with DDI (DNS, DHCP, and IPAM) in an enterprise network, with a solid understanding of DNS and DHCP concepts. Experience with open-source infrastructure as code software and automation software development tools including Terraform, Terragrunt, env0, Ansible, Python, Chef, Puppet, or Salt. Experience with container technologies in a production environment (e.g. Docker, OpenShift, Kubernetes) and related ecosystem products. Information for US Applicants For roles located in the US, the estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

Senior Network Automation Engineer Employment Type: Contract-to-Hire Location: Fully Remote About the Role We are seeking an experienced Senior Network Automation Engineer to join a platform technology team in a senior individual contributor role focused on network automation. This position is responsible for the development, extension, and ongoing support of a production-grade network automation platform that spans multiple network domains and cloud environments. The platform is built on a modern Python backend stack, including FastAPI, async/multi-process services, Kafka, Redis, and PostgreSQL. It integrates with Azure Data Explorer for telemetry and observability and provides operational interfaces through a Vue3 single-page application. Infrastructure is deployed across multiple clouds using Crossplane, and the network layer includes Cisco SD-WAN, Cisco Meraki, Webex, Adtran nCommand, Juniper, Arista, and Nokia (NFM-P/NFM-T). Identity and access management is handled through Auth0, Azure Entra ID, and a role-based access control (RBAC) model. This is a senior-level role requiring genuine depth in both software engineering and network technologies. The ideal candidate will bring professional experience developing production Python services alongside meaningful hands-on knowledge of enterprise or service provider networking. Key Responsibilities Design, develop, and maintain Python backend services using FastAPI, Pydantic, and SQLAlchemy, including async and multi-process service patterns Build and maintain event-driven integrations using Kafka Leverage Redis for caching and state management Develop and extend integrations with network management systems, including: Cisco SD-WAN Cisco Meraki Webex Adtran nCommand Juniper Arista Nokia NFM-P/NFM-T Contribute to telemetry data pipelines and observability tooling using Azure Data Explorer, Grafana, and custom dashboards Maintain and extend the Vue3 front end for operational and engineering tooling Manage infrastructure-as-code using Crossplane across multi-cloud environments Work within and extend the platform's identity and access control model using Auth0, Azure Entra ID, and RBAC Collaborate with network engineers and operations teams to translate domain requirements into platform capabilities Take ownership of deliverables across the full development lifecycle, including design, implementation, testing, deployment, and documentation Required Qualifications Software Engineering Demonstrated professional experience developing production Python services Experience with async frameworks, ORM-based data access, and service-oriented design patterns Experience building or working within event-driven architectures Hands-on Kafka experience is a strong plus Proficiency with PostgreSQL, including schema design and query optimization Working knowledge of JavaScript and front-end development Experience with Vue3 or a comparable modern front-end framework preferred Familiarity with OAuth2/OIDC, RBAC, and enterprise identity providers, including Auth0, Azure Entra ID, or equivalent Experience with infrastructure-as-code in cloud environments Crossplane or Terraform experience preferred Proficiency with Git, CI/CD pipelines, and containerized application deployment Experience with Docker and Kubernetes Networking Meaningful hands-on experience in enterprise or service provider network environments, including design, operations, or engineering Strong working knowledge of BGP, OSPF, MPLS, SD-WAN, and network security fundamentals Familiarity with one or more of the following vendor platforms: Cisco SD-WAN Cisco Meraki Webex Juniper Arista Nokia Adtran Ability to read and interpret device configurations and network telemetry data Advanced networking certification strongly preferred, including CCNP or higher, or equivalent certification from Juniper, Arista, or Nokia CCIE or equivalent is a significant differentiator Preferred Qualifications Experience with Azure Data Explorer, including KQL and telemetry ingestion pipelines Familiarity with streaming telemetry, including gNMI/gNMIc and model-driven telemetry from Cisco, Juniper, or Nokia platforms Experience with Nokia NFM-P/NFM-T or comparable OSS/NMS platforms Background in telco, service provider, or carrier-grade network environments Experience integrating network automation platforms with ITSM or OSS/BSS systems What You'll Be Working With Software & Development: Python, FastAPI, Pydantic, SQLAlchemy, JavaScript, Vue3 Data & Messaging: PostgreSQL, Kafka, Redis, Azure Data Explorer, KQL Cloud & Infrastructure: Multi-cloud environments, Crossplane, Terraform, Docker, Kubernetes, CI/CD Networking: Cisco SD-WAN, Cisco Meraki, Webex, Adtran nCommand, Juniper, Arista, Nokia NFM-P/NFM-T Identity & Access: Auth0, Azure Entra ID, OAuth2/OIDC, RBAC Observability: Azure Data Explorer, Grafana, network telemetry, custom dashboards Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring . click apply for full job details

ERP Systems Analyst (Manufacturing) Location: Birmingham, AL (On-Site) Position Overview Our client is seeking an ERP Systems Analyst to support, optimize, and enhance manufacturing business systems while assisting with ongoing ERP implementation and user adoption initiatives. This individual will serve as a key liaison between manufacturing operations, business users, IT, and external vendors. The role combines ERP support, process improvement, reporting, troubleshooting, user training, and implementation support within a growing manufacturing environment. The ideal candidate will have experience supporting ERP systems in a manufacturing setting and possess strong communication skills, a customer-focused mindset, and the ability to help users successfully navigate system and process changes. Responsibilities Provide day-to-day support for ERP users across manufacturing and business operations. Troubleshoot ERP-related issues and respond to user requests through the ticketing system. Assist with ERP implementation, migration, testing, and deployment activities. Support user adoption efforts through training, documentation, and process guidance. Create and maintain reports, dashboards, and system queries. Work with internal stakeholders to identify process improvements and system enhancement opportunities. Assist with data validation, data cleanup, and system maintenance activities. Coordinate with external ERP consultants and vendors on advanced support requests and projects. Document business processes, workflows, and system procedures. Serve as a trusted resource for manufacturing, inventory, purchasing, and operational teams. Required Qualifications 3+ years of experience supporting, administering, implementing, or analyzing ERP systems. Experience working within a manufacturing environment. Understanding of manufacturing business processes including: Inventory Management Purchasing Production Operations Order-to-Cash / Quote-to-Cash Material Planning Experience working with reports, dashboards, and data analysis tools. Basic SQL or database query experience. Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills. Ability to train, support, and build relationships with end users. Self-motivated with strong initiative and a desire to continuously learn. Preferred Qualifications Experience with Epicor Kinetic, Epicor Prophet 21 (P21), SAP, Oracle, Microsoft Dynamics, Infor, Acumatica, NetSuite, JD Edwards, QAD, Plex, or similar ERP platforms. Experience supporting ERP implementations or system migrations. Experience with ERP reporting, dashboard development, workflow automation, or system configuration. Knowledge of manufacturing costing, inventory control, and production planning processes. What Success Looks Like The successful candidate will become a trusted ERP resource for the organization by helping users solve problems, improve processes, and maximize the value of the company's ERP investment. This role requires a balance of technical aptitude, business process understanding, and strong relationship-building skills. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

IT Support Technician Level I Job Summary Seeking a driven and tech focused individual for an IT Support Technician Role (level 1 / Level 2). This onsite role is based in Cullman, Alabama, and will support multiple office locations across the United States. In this position, you will help keep day-to-day operations running smoothly by supporting the technology that keeps employees and systems connected. From troubleshooting hardware and software issues to assisting with user support and device setup, this is a great opportunity to continue developing hands-on technical and operational IT skills in a collaborative and fast-paced environment. If you enjoy problem-solving, learning new technologies, and supporting end users, this role offers strong long-term growth potential. Job Duties Provide first-level technical support to users via phone, email, and in person Troubleshoot and resolve basic hardware, software, and network-related issues Assist with setup and configuration of desktops, laptops, tablets, and peripherals Install and update software applications Maintain accurate records of support requests and resolutions within a ticketing system Support end users with Microsoft Windows, Microsoft 365, email, and business applications Assist with onboarding and offboarding activities including account setup and equipment provisioning Support the IT team with routine maintenance tasks and special projects Escalate complex technical issues to senior IT staff as needed Additional duties as assigned Position is fully onsite and not eligible for hybrid or remote work Education & Experience High school diploma or equivalent required Associate degree in Information Technology, Computer Science, or related field preferred Previous experience in a technical support, desktop support, or help desk environment preferred CompTIA A+ certification is a plus but not required Technical Skills Basic knowledge of Windows operating systems and Microsoft Office products Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Experience with Power BI, Active Directory, Microsoft 365, or Okta is a plus Familiarity with ticketing systems and remote support tools preferred Soft Skills Strong verbal and written communication skills Excellent problem-solving and organizational abilities Strong customer service mindset Willingness to learn new technologies and processes Ability to work independently and collaboratively within a team environment Self-motivated with strong attention to detail and follow-through Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.