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Job Description Job Description JOB TITLE: CONFIGURATION MANAGER DEPARTMENT: ENGINEERING REPORTS TO: CHIEF ENGINEER CLASSIFICATION: EXEMPT CLEARANCE: SECRET OR ABILITY TO OBTAIN A SECRET CLEARANCE LOCATION: HOLLYWOOD, MD PRIMARY FUNCTION This position is responsible for the tracking of UAV configurations and deliverables. This role ensures all UAV configurations meet the customer's contractual and operational requirements. The Configuration Manager is responsible for the CM processes, control, updating, and tracking of the configurations of all UAVs used by Platform Aerospace or purchased by customers. MAJOR DUTIES AND RESPONSIBILITIES Ensures inventory of all aircraft owned by Platform Aerospace is kept current in the relevant database. Ensures inventory of all aircraft purchased by customers is kept current in the relevant database. Ensures all aircraft configurations are current and updated in accordance with Platform Aerospace procedures or contractual requirements. Collaborates with Project Management to understand configuration management requirements for all assigned contracts. Reviews project plans, templates, drawings, and/or software documents to ensure continuity of product design configuration meets contractual requirements. Collaborates with Project Management on implementation of approved modifications across the Platform Aerospace fleet or customer fleets. Assists with developing and implementing records and status tracking for assigned projects. Coordinates with the Engineering team to track BOM changes that align with product and customer requirements. Collaborates with the QA team to develop processes for tracking equipment failures and reporting metrics. Streamlines processes and collaboration, as needed, to improve efficiency within the company. Gathers information and maintains compliance documentation. Analyzes data and business processes to identify optimization opportunities and reports metrics to Directors and the Executive Team. BASIC REQUIREMENTS Bachelor's degree in Computer Science, Management Information Systems, or a related field and 5-7 years of related experience; Associate's degree and 9 years of experience; or 11 years of experience in lieu of education. Ability to obtain and maintain a Security Clearance. Exceptional attention to detail and a high level of organization. Working knowledge of engineering and/or configuration management (manufacturing environment preferred). Ability to work in a fast-paced, multi-task environment. Ability to collaborate effectively in a team setting. Strong critical thinking and problem-solving skills. PREFERRED QUALIFICATIONS Master's degree in a related field. ERP/MRP experience preferred, specifically Deltek Costpoint. Database entry and configuration experience. Ability to perform complex tasks for sustained periods independently or within a team environment. Enthusiastic attitude and willingness to learn. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Ability to traverse the manufacturing facility.

Job Description Job Description ATFM Analyst / Strategist CGH Technologies, Inc. (CGH) is a business solutions firm specializing in Data Management, Software Engineering, and Business Intelligence. Based in the Washington, D.C. corridor, CGH supports government, commercial, and international clients with management consulting, software development, infrastructure and facilities support, and program management for large, complex operational environments. CGH has an exciting opportunity for an Air Traffic Flow Management (ATFM) Analyst / Strategist to join our team supporting the FAA's PERTI program. Position Overview The ATFM Analyst / Strategist provides operational analysis, advanced planning, and customer support for the PERTI contract. This position works closely with FAA personnel, aviation stakeholders, meteorologists, field facilities, and other operational partners to analyze conditions across the National Airspace System (NAS), identify potential constraints, and support the development and communication of strategic traffic management plans. This is a mission-critical position supporting a 24/7/365 operational environment. Key Responsibilities Schedule and support OPS and PERTI webinars. Review, analyze, and maintain OPSNET, NAS Daily, and other operational reports. Analyze weather products, Technical Operations data, system impact reports, traffic demand, and other potential constraints to develop PERTI advanced planning content. Collaborate with National Aviation Meteorologists to review forecast en route and terminal conditions, outlooks, maps, and potential operational impacts. Develop, review, and conduct daily collaborative advanced planning webinars and supporting PDF materials. Prepare, finalize, distribute, and upload advanced planning documents to FAA systems and websites. Provide direct support to the National Operations Manager (NOM) and Planner during planning webinars, including presentation preparation, slide updates, call-list management, log entries, and advisories. Coordinate with NAV CANADA regarding potential constraints, CAN routes, and other cross-border operational considerations. Manage Zoom webinar registration, information sharing, attendee reporting, and scheduling. Coordinate with field facilities, airlines, aviation representatives, and DDSO offices regarding SIRs, construction, weather, and other events that may affect NAS operations. Coordinate with ATCSCC Space Operations regarding launch and recovery activities, including potential NAS impacts, NOTAM information, and development of supporting graphics. Conduct VACAPES next-day planning conferences with ZDC, Giantkiller, ZBW, and ZNY when required. Develop materials and participate in weekly CADENA web conferences. Prepare daily summaries of significant NAS activity. Provide same-day, prior-day, next-day, historical, demand, and Traffic Management Initiative (TMI) analysis in response to operational needs and ad hoc NOM requests. Compile and complete the daily PERTI plan review and distribute it to appropriate stakeholders and managers. Provide training and briefings to new NTMOs on PERTI responsibilities, tools, processes, and planning fundamentals. Provide coaching, feedback, and mentoring to NTMOs training on operational planner and PERTI responsibilities. Support the development and continuous improvement of operational and planning tools, processes, and procedures. QUALIFICATIONS Experience 3+ years of demonstrated hands-on experience in an Analyst/Strategist or related role. Experience supporting complex, time-sensitive aviation or operational environments is preferred. Education Bachelor's degree required. Degree in Engineering, Science, Mathematics, or a related technical discipline preferred. Technical & Computer Skills Proficiency with Microsoft Office Suite. Ability to review, interpret, and communicate operational and technical information. Ability to analyze multiple sources of data and translate findings into clear, actionable planning information. Knowledge, Skills & Abilities U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for three or more years. Must be available for shift work (day, swing, evening) as the team operates 24x7x365, including holidays. Strong interpersonal, verbal, and written communication skills. Must be highly organized, reliable, and possess excellent time-management skills. Must be a team player with a proactive work style. Strong analytical and problem-solving skills. Ability to prioritize and perform effectively in a fast-paced, mission-critical operational environment. Ability to work effectively with government customers, operational personnel, and aviation industry stakeholders. Ability to work independently while contributing effectively within a collaborative team environment. Physical Requirements While performing the duties of this position, the individual is regularly required to sit, stand, talk, hear, and use a computer, keyboard, and mouse for several hours each day. Occasional light lifting of up to 10 pounds may be required. Government Eligibility Candidates selected will be subject to a Government background investigation and must meet eligibility requirements. Compensation The hiring range for this position, expressed as an annualized full-time equivalent (FTE), is $150K-$160K pe r year , based on relevant experience and position requirements as determined by the customer parameters. Please note: This is a part-time position. Actual earnings will be prorated based on the employee's scheduled hours. Benefits CGH offers a comprehensive benefits package, including: 401(k) retirement plan Paid Time Off (PTO) Join the CGH Team If you are an analytical, collaborative aviation professional who thrives in a dynamic operational environment and wants to contribute to the safe and efficient operation of the National Airspace System, we encourage you to apply. CGH Technologies, Inc. is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job Description Job Description Description Technical Lead - Microsoft Technologies (.NET, Azure, Angular, AI) Preference will be given to candidates located in Dallas, TX, New Jersey or New York City metro area who are willing to have an insite interview, and/or work a hybrid schedule. About Hallmark Health Care Solutions At Hallmark Health Care Solutions, what we do and how we do it go hand in hand. We bring a relentless focus to both our products and our people-grounded in curiosity, a bias for action, accountability and ownership, strong judgment, and a willingness to challenge the status quo in pursuit of better outcomes. Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years' experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes. Position Summary Seeking a hands-on Technical Lead with strong Microsoft stack, Azure, Angular, and cloud-native application expertise. The ideal candidate will lead teams, design scalable solutions, and drive engineering best practices. Experience with Azure AI, Azure OpenAI, or similar platforms is required. The role combines technical leadership, hands-on development, code reviews, architecture guidance, and mentoring. Key Responsibilities Software Development Design and develop scalable enterprise applications using C#, .NET Core/.NET 8+, ASP.NET Core, and Web APIs. Develop modern, responsive front-end applications using Angular and TypeScript. Build secure RESTful APIs and microservices. Optimize application performance, scalability, and reliability. Troubleshoot complex production issues and provide root cause analysis. Exposure to Basic Azure Cloud & Infrastructure Management and services like AKS, Service Bus, App Insights etc . Design and implement authentication and authorization using Microsoft Entra ID (Azure AD) and Azure AD B2C (Microsoft Entra External ID). Candidate should have practical experience implementing AI solutions, Should have exposure to Database design & Performance optimization AI Solution Design & Delivery Understand business problems and translate them into scalable AI/ML and Generative AI solutions. Design, develop, and deploy enterprise-grade AI systems with a strong focus on reliability, scalability, monitoring, and measurable outcomes. Lead or contribute to multiple AI initiatives simultaneously while coordinating with engineering leads, product managers, architects, and offshore teams. Technical Leadership Lead one or more Agile development teams delivering enterprise SaaS applications. Provide technical direction and architectural guidance throughout the software development lifecycle. Establish and enforce coding standards, design principles, and development best practices. Conduct thorough code reviews and ensure high-quality, maintainable code. Mentor developers and help improve their technical capabilities. Participate in sprint planning, backlog refinement, estimation, and technical design discussions. Drive engineering excellence through automation, quality, and continuous improvement. Candidate will be working closely with Product Managers, Architects, QA Engineers, DevOps Engineers, and Business Analysts. Skills, Knowledge & Expertise Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). 8+ years of software development experience using Microsoft technologies. 3+ years leading engineering teams or serving as a Technical Lead Expert-level proficiency in: C# .NET Core / .NET 6/7/8 ASP.NET Core Web APIs Entity Framework Core SQL Server Strong experience with Angular (v12+) and TypeScript. 2+ years of software engineering experience with at least 3+ years focused on AI/ML and Generative AI initiatives. Strong hands-on experience building and deploying production AI systems. Experience delivering AI initiatives independently in enterprise environments. Strong understanding of LLMs, Agentic AI architectures, and RAG systems. Extensive experience designing and developing cloud-native applications on Microsoft Azure. Strong understanding of Microservices Architecture and Domain-Driven Design (DDD). Experience implementing CI/CD pipelines using Azure DevOps or GitHub Actions. Strong knowledge of Azure AD, Azure AD B2C (Microsoft Entra External ID), OAuth 2.0, and JWT. Excellent debugging, troubleshooting, and performance optimization skills. Experience conducting technical design reviews and code reviews. Job Benefits Medical, Dental, and Vision Insurance with Employee Premiums Covered by HHCS at 100% and Company Cost Share for any Dependents Enrolled $3000 Annual Company Contributions to HSAs for all Employees Enrolled in the HSA Eligible Health Plan Unlimited Paid Time Off Pre-Tax and Roth 401(K) Retirement Options On-Site Gym, Free Parking, and Provided Lunches 3 Times per Week in the Dallas Office! Hallmark Health Care Solutions, Inc is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. HHCS reserves the right to amend the job description, duties or qualifications based on company needs. By applying to Hallmark Health Care Solutions, your application and all supplemental information is subject to our Privacy Policy. When clicking "Apply", you will be redirected to our Applicant Tracking System, Pinpoint.

Job Description Job Description Software Packaging Engineer 6 month+ Contract Hybrid, 3 days/week onsite in Vienna, VA W2 Hourly Rate: $60/hr. range Description We are seeking an experienced Software Packaging Engineer contractor to support our client's EUC Software Delivery Enhancements Project, a strategic initiative focused on modernizing software packaging and application delivery across the enterprise. The primary objective of this role is to assess, package, test, and deploy our existing portfolio of enterprise applications using Liquidware FlexApp application layering technology. The engineer will work closely with End User Computing (EUC), Engineering, Infrastructure, Security, and Business stakeholders to transform traditionally installed applications into virtualized FlexApp packages that improve application delivery, reduce operational complexity, and support both Virtual Desktop Infrastructure (VDI) and physical Windows environments. This position requires extensive experience in software packaging, application deployment, troubleshooting, and lifecycle management, with a strong preference for candidates who have experience with Liquidware FlexApp application layering. Responsibilities Software Packaging & FlexApp Migration Application Testing & Validation Software Deployment & Administration Engineering & Operational Support Required Qualifications 3+ years of Software Packaging Engineering experience Experience packaging enterprise software in Windows environments Strong knowledge of MSI packaging, application repackaging, and deployment technologies Experience with Microsoft Endpoint Configuration Manager (MECM) Proficiency with PowerShell scripting and application automation Experience troubleshooting application installation and compatibility issues Familiarity with application lifecycle management and software delivery processes Strong analytical and problem-solving skills Excellent communication and technical documentation skills Ability to work independently and collaboratively across multiple technical teams Preferred Qualifications Experience creating and managing FlexApp virtualized apps and packaging workflows Experience supporting Virtual Desktop Infrastructure (VDI) environments Experience with application virtualization and layering technologies Experience with InstallShield or similar packaging tools Familiarity with profile management and user environment management solutions Experience with Splunk, UberAgent, or endpoint monitoring tools Experience with software delivery modernization initiatives System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description The Company is bringing AI into the way the world's most demanding buildings operate from datacenters and hospitals to pharmaceutical facilities and commercial campuses. We are transforming our smart building products into AI-native platforms capable of autonomous operations, intelligent operator assistance, and scalable AI deployment across cloud, edge, and on-premises environments. This is a focused, time-boxed engagement for a Principal-level AI engineer to embed within the Controls Software team and produce the foundational architecture assets and deployment playbooks that will accelerate AI adoption across our smart building platform at scale. While scoped as a 34 month engagement, there is potential for extension based on scope evolution and mutual fit. You will work hands-on alongside our engineers, learn our platform (with full internal expert support), and apply your deep AI systems expertise to create artifacts the team will execute against beyond the engagement. How you will work: Collaborate daily with Controls SW engineers, architects, and product managers Partner with internal domain experts who will onboard you to the platform deep BAS knowledge is not expected on Day 1 Operate with principal-level autonomy: you drive the architecture, validate assumptions with the team, and produce deliverables iteratively Participate in team rituals (standups, design reviews, retrospectives) as a full team member for the duration of the engagement Required Qualifications: AI Systems & Architecture 10+ years of hands-on software or systems engineering experience, with at least 6 years focused on AI/ML in production environments Proven experience designing and deploying AI/ML systems at scale from data ingestion through inference and monitoring Deep knowledge of MLOps: model deployment pipelines, versioning, observability, drift detection, and continuous improvement Experience with edge-to-cloud AI execution strategies: balancing latency, cost, and resiliency across distributed environments, including LLM cost optimization (model selection, caching, routing) Strong command of data pipeline architecture, time-series data, event-driven systems, and API/microservices patterns GenAI & LLM Hands-on experience architecting production GenAI applications across multiple LLM providers (e.g., Anthropic, OpenAI, AWS Bedrock, Azure OpenAI, and open-source models) Deep knowledge of RAG architectures, vector databases, embedding pipelines, and retrieval strategies at production scale Experience with agentic architectures, multi-agent orchestration, and tool-calling patterns including emerging standards like Model Context Protocol (MCP) Experience with LLM observability and tracing instrumenting model calls, tool calls, and retrievals in production (e.g., LangSmith, LangFuse, or OpenTelemetry GenAI conventions) Craft & Communication Ability to produce clear, durable architecture artifacts reference architectures, decision records, playbooks that engineers can execute without you in the room Comfortable working collaboratively in an embedded team model; can give and receive direct technical feedback Capable of running technical workshops or design sessions when needed Preferred Qualifications Experience in industrial, OT, or IoT environments (building automation, manufacturing, energy, or similar) Familiarity with protocols such as BACnet, MQTT, Modbus, or OPC UA Exposure to cybersecurity frameworks in OT environments (e.g., IEC 62443, NIST CSF) Experience with AI use cases in buildings or critical infrastructure: FDD, energy optimization, predictive maintenance, alarm intelligence Experience with containerization, CI/CD tooling, and observability platforms Experience operationalizing AI safety guardrails, content filtering, and governance controls in production GenAI systems What Success Looks Like: A validated AI reference architecture that the Controls SW team can build against confidently Deployment playbooks that are immediately usable not aspirational documents Engineers who have meaningfully leveled up through collaboration with you Clear architectural foundation for our smart building platform to evolve toward autonomous, AI-native building operations Enable Skills-Based Hiring: No Dimensions Punch Clock Entry No Is driving required for the assignment No Is personal vehicle mileage reimbursable (No Value) Is this a government funded project No Will this position be remote Hybrid - mix of worksite/office and remote

Job Description Job Description The Bureau of Diplomatic Security (DS) is the security and law enforcement arm of the U.S. Department of State (the Department). DS is a world leader in international investigations, threat analysis, cyber security, counterterrorism, security technology, and protection of people, property, and information. Its primary mission is to provide a safe and secure environment for the conduct of U.S. foreign policy. The Office of Security Technology (ST) supports the DS mission through the application and use of appropriate technical security countermeasures. Description Evaluates new technologies and possible security vulnerabilities associated with them. Assist in the planning of policies and guidelines involving state-of-the-art equipment and their possible implementation in State Department resources. Responsible for testing the vulnerabilities associated with the software applications and hardware for networks. Works with a laboratory focused local area network. Designs and deploys network and video infrastructure cabling. Must be able to analyze computer and network architectures to optimize network performance, security, and laboratory testing functionality. Must have excellent oral and writing communication skills in order to document for senior Department of State managers the testing procedures, results, and recommendations for implementing tested technologies securely. Must be able to troubleshoot a variety of hardware and software issues in a timely manner while under tight time and resource constraints. Must be able to research, test, review, and report on emergent technologies. Requirements Must have a current Interim Top-Secret clearance with the ability to obtain a U.S. Government final TOP SECRET Personnel Security Clearance and be able to qualify for SCI access. Must be eligible for and able to obtain and maintain required Security Clearance/access approvals. Must have five years of experience and a master's degree in computer science or engineering, or at least ten years of equivalent work experience and a bachelor's degree in computer science or engineering, or equivalent work experience. Must have experience in the following: configuring, designing, and maintaining Window servers; designing, configuring, and testing personal computer and network software components in a laboratory environment; programming software and command line interfaces; and setting up patch management software and backup management solutions. Must be fluent in VMWare, C, C++, Objective C, Java, communication protocol implementation, Wi-Fi, RFID, Bluetooth, TCP-IP, VoIP, and Linux/Windows/OSX scripting. Must have experience with commercial and government best practices in securing computers, networks, and mobile devices. Must know how to use all major MS Windows applications. Must have detailed understanding and experience in Android/iOS/Blackberry operating systems. Must understand system architecture, application design, and device management and deployment. Must have knowledge of active directory application mode, lightweight directory access protocol, and online certificate status protocol. Must have knowledge of bandwidth utilization. Benefits Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Job Description Test Executor - Contract Job Summary: The Test Executor will work as part of a multidisciplinary technical team to test, operate, set up testing infrastructure, and maintain complex robotic and electromechanical systems. This role will support day-to-day testing operations, primarily in an indoor environment. Responsibilities will include preparing systems for testing, operating cameras and other testing equipment, communicating system status to engineers and technicians, setting up testing environments, and supporting general test operations. This position includes a significant hands-on and physical component. Key Responsibilities: Perform software and hardware testing on robotic and electromechanical systems, documenting test results, findings, and issues. Collaborate with software quality, service, and engineering teams to troubleshoot and resolve hardware and software issues. Accurately complete test documentation and maintain detailed records in accordance with established procedures. Support demonstrations and presentations of systems for customers and visitors. Work with software, hardware, and systems engineering teams to improve testing processes and procedures. Track test activities, issues, and results using standard documentation and project management tools. Handle and stack boxes or equipment weighing up to 50 lbs. Required SkillsTechnical Skills: Technical knowledge and hands-on experience with electronics. Comfortable working with a variety of user interfaces, controllers, and technical equipment. Experience using common productivity, communication, and task-management software. Strong troubleshooting and problem-solving abilities. Ability to quickly learn new technical terminology, concepts, and procedures. Experience performing software and hardware testing. Ability to identify, document, and communicate defects, failures, and anomalies. Essential Skills: Strong verbal and written communication skills. Excellent organizational and documentation abilities. Ability to work independently with minimal supervision while collaborating effectively with a broader technical team. Strong attention to detail and commitment to accuracy. Strong customer-service orientation when supporting internal and external stakeholders. Adaptability and willingness to handle a variety of technical and administrative tasks. Comfortable working in a hands-on testing environment. Preferred Skills: Experience working with Linux or similar technical operating systems. Experience operating forklifts, scissor lifts, walkie stackers, or similar equipment. Previous experience testing finished products, identifying defects, and debugging failures or anomalies. Experience with graphics or design software and basic visual communication concepts. Experience working in manufacturing, robotics, or other technical production environments. Familiarity with manufacturing processes, quality control systems, or industry standards. Travel & Transportation: Reliable transportation is required. Occasional travel may be required, up to approximately 10%. Company Description BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers. Company Description BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

Reports to: CEO Compensation: $130,000 - $160,000 base + substantial equity (targeting 7-figure annual comp through upside) Location: San Francisco (Jackson Square) - onsite, high-collaboration role About Aonic Aonic is deploying AI to drastically reduce the cost of living. We are building Aonic Club: the club contract Costco proved over four decades, rebuilt online and AI-native - an annual membership that gets Americans elevated everyday products at cost, starting with functional nutrition. We make the products ourselves and run sourcing, content, forecasting and service with AI agents, which deletes the 30-40% of retail and marketing layers inside every consumer price. The savings go to members, not margins: under Kirkland wherever Costco competes, and on average 80% below the brands. Our ambition is extreme: 1 million members and a $10 billion company within a few years, built by a handful of humans with extreme leverage - AI agents running the operations, a community as the channel, and the AI dividend delivered to everyday America. Please find here our company introduction: The Role As our Founding Full-Stack Engineer , you will own engineering and empower all functions at Aonic. Your first job is to build the Aonic Club membership MVP on our Shopify + Recharge stack so we can launch our membership model by October 1st. Then you own the rest: the consumer app, the agents that run our operations, the data they learn from, storefront health, and privacy/compliance. This role is intentionally broad and demanding. It is designed for an engineer who has already shipped a consumer product and wants maximum ownership. We need someone who has put software in front of real customers and who can also set up agents, evals, and internal tools. What You'll Work On Aonic Club MVP Build the Aonic Club web application on our existing Shopify + Recharge stack. You will own maintenance and improvements after launch. Monitor and optimize page speed, app performance, and third-party script/pixel behavior across the storefront. Ensure tracking and consent tools stay properly configured and compliant with privacy regulations (CPRA and similar) Own engineering Architecture, stack choices, security, vendor and contractor decisions, and the databases behind the club. Consumer app Lead development of our React Native app from ground zero after the membership MVP is live. iOS first. The website converts; the app is where we build out our community. Agents, automation & systems Build LLM-powered agents and internal tools that run unattended in production - with evals, monitoring, and a human-in-the-loop where it matters AI, Automation & Systems Leverage AI, automation, and low-code tools to improve speed and quality of execution across all functions. Build internal tools, scripts, and workflows that reduce manual work. Continuously look for opportunities to replace effort with systems. Special Projects Tackle high-priority, ad-hoc problems directly with the CEO. Move fluidly between product, and infrastructure decisions. Hard Requirements To be successful in this role, all of the following must be true : You have shipped a consumer product as an engineer. An app/digital product that real customers used. You have proven full-stack ability in production. Native in TypeScript/React, node/python + track record of shipping fast and reliable code with AI tools Degree from a top-tier university in engineering, science, math, or a related field, or the equivalent in shipped work. Extremely hungry and ambitious , actively seeking responsibility and steep growth. Strong work ethic and intensity , comfortable operating in an environment that works 8-7 on Monday to Thursday and 8-5 on Fridays . The Profile We're Looking For This role requires a rare mix of traits: Book-smart : Strong academic foundation and structured thinking. Street-smart : Practical judgment, prioritization, and commercial intuition. Roll up your sleeves: No task is beneath you. We are on an ambitious mission and need everyone on the team to do what it takes to achieve our goals. People-smart : Able to work across functions without ego and communicate clearly. AI-native : Naturally reaches for AI and automation as a first instinct. High-agency : Sees problems, takes ownership, and executes without waiting. Taste: Design quality is why we can compete with Costco's native brand Kirkland. Content-native (preferred): As a bonus you love to generate content and ride with us the wave of authentic storytelling. Why Join Aonic? Direct Founder Exposure You will work side-by-side with the CEO on real decisions that shape the company. Real Ownership You will own engineering. No manager layer between you and the CEO. Elite, Small Team You will work with a tight group of highly driven operators in a no-bureaucracy environment. Modern Stack We invest in the best AI tools and expect you to use them aggressively. Meaningful Upside Meaningful equity, with compensation targeting 7-figure annual comp through upside. Compensation details: 00 Yearly Salary PIfb35e-5182

Job DescriptionJob Description Location: Waltham, MA & Framingham, MA This role will require full-time on-site presence at our client site in Framingham or Waltham. MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description Location: Waltham, MA & Framingham, MA This role will require full-time on-site presence at our client site in Framingham or Waltham. MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests-and each other-with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. This position is primarily responsible for leading and growing the quality assurance function across the company's web platform, APIs, integrations, and supporting services. The QA Manager owns the overall QA strategy, standards, and processes; manages and develops the QA team; and partners with engineering, product, and DevOps to ensure releases are predictable, reliable, and delivered with confidence. DUTIES AND RESPONSIBILITIES: Defines, owns, and continuously improves the end-to-end QA strategy across web, mobile-web, backend services, and integrations. Leads, mentors, and grows a team of QA specialists, automation engineers, and SDETs, fostering a culture of quality and accountability. Establishes and maintains QA standards, test plans, regression suites, smoke-test procedures, and release sign-off processes. Champions shift-left testing and embeds quality practices across the engineering organization. Identifies critical user journeys and high-risk areas, ensuring appropriate test coverage at each layer of the test pyramid. Sets the direction for automation frameworks across UI, API, and integration testing, and ensures suites are robust, maintainable, and trusted. Oversees integration of automated tests into CI/CD pipelines, and defines quality gates, deployment criteria, and rollback triggers in collaboration with DevOps. Owns release readiness and sign-off, ensuring consistent, repeatable, and low-risk deployments across Dev, QA, UAT, and Production. Defines, tracks, and reports on key quality metrics such as defect leakage, escape rate, test coverage, flakiness, MTTD, and MTTR. Provides clear, regular quality reporting and risk assessments to engineering leadership and business stakeholders. Manages relationships with external QA vendors and tooling providers, and contributes to build-versus-buy decisions. Analyzes production incidents to identify gaps in coverage and process, and drives corrective and preventive actions. Establishes and maintains quality governance, including audit readiness, compliance, and data-handling considerations relevant to the business. Evaluates and introduces new tools, technologies, and methodologies to advance the QA function. Provides project effort estimations and resource planning for QA activities across competing priorities. Communicates effectively with technical and non-technical groups, both internally and externally. Maintains current knowledge of relevant technology and quality engineering practices, as assigned. Participates in special projects, as required. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job carries out supervisory responsibilities in accordance with the organization's policies and applicable laws: Provides day-to-day leadership, mentorship, and technical direction to QA team members. Leads interviewing, evaluation, and hiring of QA specialists, automation engineers, and SDETs. Owns onboarding and training to ensure adherence to quality standards and best practices. Assigns work, monitors progress, and ensures timely delivery of testing and release activities. Conducts performance discussions, sets goals, and supports the professional development of team members. Manages capacity and resource allocation across projects, releases, and competing priorities. Addresses workplace or project-related concerns and escalates issues when appropriate. QUALIFICATIONS: Bachelor's Degree (BA/BS) from a four-year college or university, or seven or more years of related experience and/or training, or an equivalent combination of education and experience. Seven or more years of professional QA experience, with at least three years in a lead or management capacity. Proven track record of building, leading, and scaling QA teams and functions. Computer skills required: Microsoft Office Suite; Project Management Software; Test Management and Defect Tracking Software (e.g., Jira); Database Software; Development Software; Internet Software; Spreadsheet Software; Word Processing Software; Electronic Mail Software; Presentation Software. Other skills required: Strong technical foundation in test automation, with hands-on experience in UI automation (Playwright, Cypress, or Selenium) and API testing tools (Postman/Newman, REST Assured, or Pact). Experience defining QA strategy and embedding quality practices across engineering organizations. Solid understanding of CI/CD pipelines and integrating automated testing into delivery workflows (Azure DevOps, GitHub Actions, Jenkins, or similar). Strong grasp of testing methodologies: TDD, BDD, the test pyramid, risk-based testing, and exploratory testing. Solid understanding of REST APIs, HTTP, authentication mechanisms (OAuth, JWT), and API contract testing. Experience with version control (Git) and code review practices. Strong experience with relational databases and writing SQL queries for data validation and analysis. Demonstrated people-management skills: hiring, mentoring, performance management, and resource planning. Cloud, DevOps, and CI/CD: Familiarity with cloud platforms (preferably Microsoft Azure), including app hosting, storage, networking, and security concepts. Experience embedding automated build, test, and deployment quality gates across multiple environments (Dev, QA, UAT, Prod). Experience with application monitoring, logging, and alerting in cloud environments (e.g., Datadog, New Relic, Grafana, Sentry). Performance and load testing experience with k6, JMeter, or Gatling is a plus. Security Methodology: Knowledge of secure coding and application security principles (e.g., OWASP Top 10) and security testing fundamentals. Experience working in Agile/Scrum environments; Scrum Master experience is a plus. ISTQB Advanced Level certification, or other relevant quality/leadership certification, is a plus. Experience managing QA in travel, hospitality, or other data-sensitive industries is a plus. Additional Leadership Expectations: Strong problem-solving and analytical skills. Ability to provide technical leadership and mentor team members. Excellent communication skills and the ability to collaborate with and influence cross-functional teams. Ability to balance multiple priorities and deliver high-quality outcomes on time. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand Occasionally required to walk Continually required to sit Continually required to utilize hand and finger dexterity Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate The employee must occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include: Close Vision

Job DescriptionJob Description Location: Georgia - Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description OVERVIEW We are seeking Quality Assurance Specialists with varying levels of experience to join Hendall Inc. These roles will focus conducting software development quality assurance activities including integration testing, system testing, regression testing, performance testing and acceptance testing. These individuals will work closely with other Quality Assurance Specialists, Business Analyst(s), Software Developer(s) and Project Leads to define, document and test all business and technical requirements necessary to satisfy product owner's needs. They will also work with the software development team and project management to help manage scope of sprints and releases. The Quality Assurance Specialist will support project risk management activities to ensure all deliverables are delivered with consistently high quality with minimum defects. DUTIES Support all quality assurance activities Review and analyze system specifications Develop effective strategies and test plans Execute test cases (manual or automated) and analyze results Evaluate product code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Ensure compliance with all federal accessibility standards and guidelines Identify and manage project risks Provide documentation in the form of Test Management Plans, Test Cases and Test Reports throughout the complete software development lifecycle Perform other duties as assigned by supervisor or manager MINIMUM QUALIFICATIONS At least 3-8 years of experience in quality assurance and application testing Working knowledge of at least one Section 508 compliance tools (JAWS preferably) Experience using JIRA Defect Management Tool Demonstrated experience in creating and executing test scripts, and communicating results to management Strong verbal and written communication skills Highly organized and detail oriented Flexible, versatile, and works well under pressure Bachelor's Degree in Computer Science, Engineering, related IT field of equivalent experience PREFERRED QUALIFICATIONS Experience performing backend database testing Experience using automated test tools (Selenium, JMeter, Python Testing Frameworks) is a plus Experience with Capability Maturity Model Integration (CMMI) Strong sense of urgency and ability to prioritize Experience in software development Salary Range: $85,000/year to $125,000/year For a complete listing of benefits, please visit our careers page at Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job DescriptionJob Description Location: Texas - Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description Location: Texas - Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob DescriptionCompany Description With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary We are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes. This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations. The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management. Essential Functions Technical Project Management & Agile Delivery Lead IT application projects from initiation through deployment Manage project scope, timelines, budgets, risks, dependencies, and resource planning Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives Partner with business stakeholders to define priorities and roadmap objectives Translate business requirements into actionable user stories and technical work items Coordinate development, QA, infrastructure, and business teams to ensure successful delivery Track project progress and communicate status, risks, and mitigation plans to leadership Manage relationships with implementation partners and third-party vendors Quality Assurance & Testing Leadership Establish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rollout Use an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and Projects Work with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activities Develop and oversee comprehensive test strategies and test plans Create and review test scenarios, test scripts, and business process validation documents Manage defect lifecycle processes and defect triage activities Ensure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processes Drive continuous improvement of testing practices and quality metrics Conduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team. Support apps other than ERP for testing and sign-off process Manage test planning and execution using Azure DevOps Create and maintain: Test Plans, Test Suites, User Stories, Defect Tracking, Requirements Traceability Drive adoption of ERP test automation solutions, preferably Test Mart Develop automated regression testing strategies and improve test efficiency Build KPI dashboards to monitor testing quality, defect trends, and release readiness Document and communicate Test cases, SOPs, and changes to business stakeholders. Team Leadership Provide leadership, mentoring, and coaching to QA and support team members. Allocate workload and ensure resource optimization across projects and support functions. Establish performance objectives and development plans for team members. Promote quality, accountability, and continuous improvement within the team. Qualifications Education: A bachelor's degree in computer science, data science, Information Technology, or an engineering field, or at least nine (9) years of professional experience in a similar technology role Experience: 7 - 9 years of experience working as an IT Delivery Manager or QA Manager. In addition: Minimum 7+ years of experience in ERP QA execution and delivery and IT apps project delivery 6+ years of experience conducting UAT for large-scale global ERP projects, minimum 2 5+ years of experience leading technical projects as a scrum master or technical PM Experience leading small technical or QA teams Strong functional/technical experience with: Microsoft Dynamics 365 Finance & Operations, CE Microsoft Dynamics AX 2012 Experience supporting enterprise ERP environments and Other Apps, including CRM, within manufacturing, distribution, or supply chain-focused organizations 6+ years of experience managing Azure DevOps and testing documentation and plans 5+ years of experience with Testing automation software, with 3+ years working with TestMart to develop test suite automation 5+ years of config and admin experience of ITSM tools like Freshworks or ServiceNow 3+ years of experience working with Azure Industry experience working in a technical environment, preferably in manufacturing An ability to manage multiple complex projects concurrently and autonomously A high aptitude for QA leadership for global ERP rollouts Ability to influence decision-making processes and foster an environment of healthy team debate Strong risk awareness and the ability to identify imminent risks Strong communication and presentation skills Experience leading global teams in a matrix environment Functional Success Drivers: These competencies are what we require for an individual to be successful in this role: Leadership Communication Strategic Skills Excellence Results-Oriented Leading Edge Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at . The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. . click apply for full job details

Job DescriptionJob Description Bal Seal Engineering is seeking a QC Supervisor to support the Quality Assurance department in overseeing all Quality inspection activity from Receiving Inspection to Shipping Audit as well as supporting interdepartmental projects and studies with Quality Assurance knowledge and resources. The Quality Assurance Supervisor manages the hourly Quality personnel and is their main point of contact for questions and support. About Bal Seal: Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges. Reports to: QA Manager Department: QA Essential Duties and Responsibilities: Develop, train, direct, coach, counsel, communicate to, monitor, appraise and manage personnel Ensure compliance to all company-wide and Quality Assurance-specific procedures Manage the MRB and Calibration processes Coordinate with Production Control to assist in meeting Production goals and to ensure inspection is completed in a timely manner Manage department to ensure inspection resources are properly allocated Establish performance metrics for inspection personnel and evaluate them accordingly Perform other related duties as assigned Education: Bachelor's Degree in Business, Management, or a STEM field preferred LSS Green Belt preferred Experience: Minimum 5 years in a quality role Leadership experience preferred Knowledge, Skills and Abilities: Strong leadership skills that inspire team with confidence and respect while motivating the members in a creative and effective manner Excellent interpersonal skills Advanced computer skills (i.e. creating and revising procedures, people management software, creating forms, data manipulation) Intermediate software knowledge of Microsoft Office Suite (e.g. email, calendar, creating tables, graphs, performing calculations, using plug-ins) Experience with product lifecycle management software (e.g. Agile) Experience with enterprise resource planning software (e.g. E1) Ability to learn and navigate custom/specialized software Ability to comprehend written instructions with industry-specific terms and technical concepts Familiarity with inspection plans Familiarity with statistical process control (SPC) Ability to use manual gauges (e.g. micrometers, calipers, scales) Intermediate knowledge of visual inspection systems (i.e. Smartscope) Experience with mechanical test equipment (e.g. Chatillon force tester, United tensile tester, surface profilometer) Understanding of a QMS based on ISO 9001/AS9100 requirements Ability to problem solve Basic understanding of statistical methods (AQL, mean, variation, control charts, histograms) Ability to speak, read, and write in English with technical proficiency (required) Ability to speak Spanish (preferred) Physical Requirements: This position is mainly sedentary; Therefore, required to sit Prolonged periods of sitting at a desk and working on a computer While performing the duties of this job, the employee is occasionally required to walk throughout the facility Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or move up to 25 pounds Occasionally will need to bend, stoop and squat Work Environment: The work environment conditions are typical of a manufacturing environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the basic functions. The noise level in the work environment ranges from quiet to moderate, however, hearing protection may be required if employee enters high noise areas as a part of their normal job duties. Benefits: At Bal Seal Engineering (BSE) we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work. BSE is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Applicants requiring reasonable accommodation to complete the application process may contact Human Resources. This position requires access to information subject to the International Traffic in Arms Regulations (ITAR). Employment is contingent upon the applicant being a "U.S. person" as defined by ITAR (22 CFR 120.15), which includes U.S. citizens, lawful permanent residents, refugees, or asylees, as required by U.S. export control laws. 8am - 5pm

Job DescriptionJob Description Location: Ohio- Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description Location: Ohio- Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.