Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Onsite Tucker, GA at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Partner with clients and internal teams to gather, analyze, document, and validate business and system requirements. Support the design, testing, implementation, and enhancement of technology solutions that meet business needs. Assist in evaluating and improving business processes, workflows, and user experiences. Serve as a liaison between business stakeholders and technical teams to translate requirements into actionable solutions. Contribute to requirements management, change management, feasibility assessments, and other phases of the project lifecycle. Research issues, identify opportunities, and recommend solutions that drive business and operational outcomes.ole What we're looking for Bachelor's degree in Business Administration, Information Systems, a related field, or equivalent experience. 2+ years of experience in business analysis, testing, or a related discipline. Ability to collaborate effectively with both business and technical stakeholders. Knowledge of business process analysis, process improvement, and systems solutions. Familiarity with technology and software development concepts. Healthcare industry experience, preferably Medicaid and/or Medicare, preferred. Key Skills & Competencies Proficiency with Microsoft Office and business software applications. Strong analytical, problem-solving, and critical-thinking skills. Effective verbal, written, and presentation communication skills. Ability to build collaborative relationships with team members, stakeholders, and customers. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Ability to work independently while contributing effectively within a team setting. What you should expect in this role Hybrid - Office in Tucker, GA Must reside within 1 hour or less commuting distance to Tucker, GA. as required for occasional onsite. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $52,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Onsite Tucker, GA at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Partner with clients and internal teams to gather, analyze, document, and validate business and system requirements. Support the design, testing, implementation, and enhancement of technology solutions that meet business needs. Assist in evaluating and improving business processes, workflows, and user experiences. Serve as a liaison between business stakeholders and technical teams to translate requirements into actionable solutions. Contribute to requirements management, change management, feasibility assessments, and other phases of the project lifecycle. Research issues, identify opportunities, and recommend solutions that drive business and operational outcomes.ole What we're looking for Bachelor's degree in Business Administration, Information Systems, a related field, or equivalent experience. 2+ years of experience in business analysis, testing, or a related discipline. Ability to collaborate effectively with both business and technical stakeholders. Knowledge of business process analysis, process improvement, and systems solutions. Familiarity with technology and software development concepts. Healthcare industry experience, preferably Medicaid and/or Medicare, preferred. Key Skills & Competencies Proficiency with Microsoft Office and business software applications. Strong analytical, problem-solving, and critical-thinking skills. Effective verbal, written, and presentation communication skills. Ability to build collaborative relationships with team members, stakeholders, and customers. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Ability to work independently while contributing effectively within a team setting. What you should expect in this role Hybrid - Office in Tucker, GA Must reside within 1 hour or less commuting distance to Tucker, GA. as required for occasional onsite. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $52,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Healthcare Application Support Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Codes, tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user. Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs. Researches and analyzes existing systems and program requirements, under periodic supervision. Designs programs for projects or enhancements to existing programs. Writes specifications for programs of low to moderate complexity. Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems. Develops test plans to verify logic of new or modified programs. Identifies issues as appropriate. Creates appropriate documentation in work assignments such as program code, and technical documentation. Conducts quality assurance activities such as peer reviews. Remains abreast of and researches industry technical trends and new development to maintain current skills and remain current with industry standards. What we're looking for 3+ years of Experience working with Medicaid/MMIS Systems, particularly Eligibility processes and workflows. 3+ years of Experience working with Oracle Database and SQL expertise for Data Analysis, Troubleshooting, and Issue Resolution. 3+ years of Experience working with Linux/Unix Environments, including Log Review, Batch Processing, and Production Support. Ability to Troubleshoot Applications, Interfaces, and Data Flows while Supporting Testing and System Validation. Strong communication and collaboration skills with business and technical teams; healthcare or government program experience preferred. What you should expect in this role Fully remote opportunity with the option to work anywhere within the United States. Opportunities to travel through your work (0-10%). Willingness to work a flexible schedule to accommodate business needs and travel as required. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $58,200.00 - $83,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
09/26/2026
Full time
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Healthcare Application Support Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Codes, tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user. Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs. Researches and analyzes existing systems and program requirements, under periodic supervision. Designs programs for projects or enhancements to existing programs. Writes specifications for programs of low to moderate complexity. Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems. Develops test plans to verify logic of new or modified programs. Identifies issues as appropriate. Creates appropriate documentation in work assignments such as program code, and technical documentation. Conducts quality assurance activities such as peer reviews. Remains abreast of and researches industry technical trends and new development to maintain current skills and remain current with industry standards. What we're looking for 3+ years of Experience working with Medicaid/MMIS Systems, particularly Eligibility processes and workflows. 3+ years of Experience working with Oracle Database and SQL expertise for Data Analysis, Troubleshooting, and Issue Resolution. 3+ years of Experience working with Linux/Unix Environments, including Log Review, Batch Processing, and Production Support. Ability to Troubleshoot Applications, Interfaces, and Data Flows while Supporting Testing and System Validation. Strong communication and collaboration skills with business and technical teams; healthcare or government program experience preferred. What you should expect in this role Fully remote opportunity with the option to work anywhere within the United States. Opportunities to travel through your work (0-10%). Willingness to work a flexible schedule to accommodate business needs and travel as required. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $58,200.00 - $83,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Healthcare Application Support Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Codes, tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user. Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs. Researches and analyzes existing systems and program requirements, under periodic supervision. Designs programs for projects or enhancements to existing programs. Writes specifications for programs of low to moderate complexity. Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems. Develops test plans to verify logic of new or modified programs. Identifies issues as appropriate. Creates appropriate documentation in work assignments such as program code, and technical documentation. Conducts quality assurance activities such as peer reviews. Remains abreast of and researches industry technical trends and new development to maintain current skills and remain current with industry standards. What we're looking for 3+ years of Experience working with Medicaid/MMIS Systems, particularly Eligibility processes and workflows. 3+ years of Experience working with Oracle Database and SQL expertise for Data Analysis, Troubleshooting, and Issue Resolution. 3+ years of Experience working with Linux/Unix Environments, including Log Review, Batch Processing, and Production Support. Ability to Troubleshoot Applications, Interfaces, and Data Flows while Supporting Testing and System Validation. Strong communication and collaboration skills with business and technical teams; healthcare or government program experience preferred. What you should expect in this role Fully remote opportunity with the option to work anywhere within the United States. Opportunities to travel through your work (0-10%). Willingness to work a flexible schedule to accommodate business needs and travel as required. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $58,200.00 - $83,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
09/26/2026
Full time
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Healthcare Application Support Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Codes, tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user. Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs. Researches and analyzes existing systems and program requirements, under periodic supervision. Designs programs for projects or enhancements to existing programs. Writes specifications for programs of low to moderate complexity. Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems. Develops test plans to verify logic of new or modified programs. Identifies issues as appropriate. Creates appropriate documentation in work assignments such as program code, and technical documentation. Conducts quality assurance activities such as peer reviews. Remains abreast of and researches industry technical trends and new development to maintain current skills and remain current with industry standards. What we're looking for 3+ years of Experience working with Medicaid/MMIS Systems, particularly Eligibility processes and workflows. 3+ years of Experience working with Oracle Database and SQL expertise for Data Analysis, Troubleshooting, and Issue Resolution. 3+ years of Experience working with Linux/Unix Environments, including Log Review, Batch Processing, and Production Support. Ability to Troubleshoot Applications, Interfaces, and Data Flows while Supporting Testing and System Validation. Strong communication and collaboration skills with business and technical teams; healthcare or government program experience preferred. What you should expect in this role Fully remote opportunity with the option to work anywhere within the United States. Opportunities to travel through your work (0-10%). Willingness to work a flexible schedule to accommodate business needs and travel as required. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $58,200.00 - $83,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
Description JOB CODE: C259 JOB TITLE: Electronic Health Record (EHR) Analyst LOCATION: John Day or Remote (Will preferably live in Grant County but must reside in one of the 5 counties we serve Umatilla, Morrow, Wheeler, Gilliam, or Grant County ) FLSA: 1 FTE Non-exempt (expectation to work 40 hours per week) SUPERVISOR: IT Administrator Pay Grade: B10 ($30 - $44.66 per hour, depending on experience) $5,500 Hiring Bonus available until 10/31/2026! Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 Wellness days provided after 1 year introduction Workplace Flexibility schedule options available after 1 year introductory period (WFH hours vary by position & schedule) Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION EHR Manager The EHR Manager, under the limited supervision of the IT Administrator, is responsible for the coordination and completion of complex projects involving the planning, design, implementation and ongoing improvement of the Behavioral Health HER. OCHIN Epic Site Specialist - Grant County Health Department The Epic Site Specialist for the Grant County Health Department will collaborate with current key employees and OCHIN technical staff to implement and understand workflows, make configuration/design decisions, clinical policy considerations, and assist with project coordination and site readiness. Understanding the many different OCHIN Apps and how they affect clinical staff and clients. SUPERVISION Supervision Received The EHR Manager works under the general direction of the IT Administrator. Supervision Exercised This position has no supervisory responsibility. RESPONSIBILITIES • Provides oversight and guides work processes in managing the Behavioral Health EHR. • Builds and enhances working relationships and workflows with the EHR vendor, CCS analysts, business department, QA specialist, IT, clinical staff and administrators. • Assists with billing, front office and analyst EHR work as necessary. • Identify EHR inefficiencies, propose solutions and implement changes upon approval. • Creates and provides EHR training for staff. • Works with project and business leaders to identify analytical requirements. • Performs data analysis in support of clinical improvement initiatives. • Evaluates patient care data to ensure that care is provided in accordance with guidelines and standards. • Research and disseminate new information relevant to clinical programs. • Respond to pertinent requests for information by other organizations and clients through mail, phone, or email. • Assists, if necessary, in the development of agency QA plan. • When requested, work with the IT Administrator or Executive Director in the development of new programs specific to providing data to inform said development. • Perform work related to the Electronic Health Record (EHR) related to problem solving, data development, training, and informal IT issues. • Assist in upkeep of CCS clinical forms. • At the direction of the IT Administrator, distribute stakeholder satisfaction surveys and compile to measure satisfaction of consumers. • Assists or at times may lead in responsibility for collecting and submitting required reports to payers in a timely manner. • Provide all information in a timely and professional manner. • Help build Epic specific to organizational needs, such as creating new Epic users, provider records, fee schedules, letter templates, connecting and troubleshooting printers and workstations, as well as supporting colleagues. • Will work directly with the Grant County Health Department staff to troubleshoot any Epic related issues, add new staff and workstations to Epic, map printer destinations, and assist the Public Health Director when needed. • Provides support to IT staff to assist with hands on issues that cannot be handled remotely. Example would be resetting networking equipment, setting up hardware and connecting to the network so IT staff can finish the task remotely. • Continually monitor updates to be current in all OCHIN Apps. • Perform other tasks or projects as assigned. Requirements QUALIFICATIONS Education and/or Experience • A bachelor's degree in computer science, IT or a closely related field. • 3-5 years of Information Technology experience, preferably within a healthcare organization. • Experience working with EHR software, preferably Credible and Epic. • Any equivalent combination of education, experience, and/or training may be considered. Certifications The Epic Site Specialist requires completing 16 courses to become a certified EHR Support Analyst and then a final Boot Camp to become a certified Site Specialist. This training can be provided after hire, it's not a prerequisite. Other Skills and Abilities • Work must be performed with a high degree of accuracy. • Experience in electronic health record navigation, including report writing and data mining is preferred. • Knowledge of SQL and advance report writing is preferred. • Advanced Excel knowledge and experience. • Experience and sound judgement to plan and accomplish goals. • Knowledge of computer operation and databases is essential. • Must have the ability to analyze, model and interpret data. • Use a methodical and logical approach to work and problem solving. • The ability to work effectively with other employees, contractors and the general public. • In depth knowledge of statewide system and guidelines, or the ability to acquire such knowledge. • Good organizational and time management skills are essential. • Must be able to work with minimal supervision. • Must have a working knowledge of standard office equipment to include computer, phone system, and copier and fax machines. • The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. • Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential information. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS .537 and in accordance with OAR through . In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PRE HIRE DRUG SCREEN REQUIRED PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching. Sitting for several hours reviewing reports and other written materials and talking on phone. This position may occasionally be required to lift up to ten (10) pounds. Incumbent will occasionally have to reach, bend, kneel and squat when adjusting equipment or retrieving supplies. . click apply for full job details
09/26/2026
Full time
Description JOB CODE: C259 JOB TITLE: Electronic Health Record (EHR) Analyst LOCATION: John Day or Remote (Will preferably live in Grant County but must reside in one of the 5 counties we serve Umatilla, Morrow, Wheeler, Gilliam, or Grant County ) FLSA: 1 FTE Non-exempt (expectation to work 40 hours per week) SUPERVISOR: IT Administrator Pay Grade: B10 ($30 - $44.66 per hour, depending on experience) $5,500 Hiring Bonus available until 10/31/2026! Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 Wellness days provided after 1 year introduction Workplace Flexibility schedule options available after 1 year introductory period (WFH hours vary by position & schedule) Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION EHR Manager The EHR Manager, under the limited supervision of the IT Administrator, is responsible for the coordination and completion of complex projects involving the planning, design, implementation and ongoing improvement of the Behavioral Health HER. OCHIN Epic Site Specialist - Grant County Health Department The Epic Site Specialist for the Grant County Health Department will collaborate with current key employees and OCHIN technical staff to implement and understand workflows, make configuration/design decisions, clinical policy considerations, and assist with project coordination and site readiness. Understanding the many different OCHIN Apps and how they affect clinical staff and clients. SUPERVISION Supervision Received The EHR Manager works under the general direction of the IT Administrator. Supervision Exercised This position has no supervisory responsibility. RESPONSIBILITIES • Provides oversight and guides work processes in managing the Behavioral Health EHR. • Builds and enhances working relationships and workflows with the EHR vendor, CCS analysts, business department, QA specialist, IT, clinical staff and administrators. • Assists with billing, front office and analyst EHR work as necessary. • Identify EHR inefficiencies, propose solutions and implement changes upon approval. • Creates and provides EHR training for staff. • Works with project and business leaders to identify analytical requirements. • Performs data analysis in support of clinical improvement initiatives. • Evaluates patient care data to ensure that care is provided in accordance with guidelines and standards. • Research and disseminate new information relevant to clinical programs. • Respond to pertinent requests for information by other organizations and clients through mail, phone, or email. • Assists, if necessary, in the development of agency QA plan. • When requested, work with the IT Administrator or Executive Director in the development of new programs specific to providing data to inform said development. • Perform work related to the Electronic Health Record (EHR) related to problem solving, data development, training, and informal IT issues. • Assist in upkeep of CCS clinical forms. • At the direction of the IT Administrator, distribute stakeholder satisfaction surveys and compile to measure satisfaction of consumers. • Assists or at times may lead in responsibility for collecting and submitting required reports to payers in a timely manner. • Provide all information in a timely and professional manner. • Help build Epic specific to organizational needs, such as creating new Epic users, provider records, fee schedules, letter templates, connecting and troubleshooting printers and workstations, as well as supporting colleagues. • Will work directly with the Grant County Health Department staff to troubleshoot any Epic related issues, add new staff and workstations to Epic, map printer destinations, and assist the Public Health Director when needed. • Provides support to IT staff to assist with hands on issues that cannot be handled remotely. Example would be resetting networking equipment, setting up hardware and connecting to the network so IT staff can finish the task remotely. • Continually monitor updates to be current in all OCHIN Apps. • Perform other tasks or projects as assigned. Requirements QUALIFICATIONS Education and/or Experience • A bachelor's degree in computer science, IT or a closely related field. • 3-5 years of Information Technology experience, preferably within a healthcare organization. • Experience working with EHR software, preferably Credible and Epic. • Any equivalent combination of education, experience, and/or training may be considered. Certifications The Epic Site Specialist requires completing 16 courses to become a certified EHR Support Analyst and then a final Boot Camp to become a certified Site Specialist. This training can be provided after hire, it's not a prerequisite. Other Skills and Abilities • Work must be performed with a high degree of accuracy. • Experience in electronic health record navigation, including report writing and data mining is preferred. • Knowledge of SQL and advance report writing is preferred. • Advanced Excel knowledge and experience. • Experience and sound judgement to plan and accomplish goals. • Knowledge of computer operation and databases is essential. • Must have the ability to analyze, model and interpret data. • Use a methodical and logical approach to work and problem solving. • The ability to work effectively with other employees, contractors and the general public. • In depth knowledge of statewide system and guidelines, or the ability to acquire such knowledge. • Good organizational and time management skills are essential. • Must be able to work with minimal supervision. • Must have a working knowledge of standard office equipment to include computer, phone system, and copier and fax machines. • The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. • Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential information. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS .537 and in accordance with OAR through . In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PRE HIRE DRUG SCREEN REQUIRED PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching. Sitting for several hours reviewing reports and other written materials and talking on phone. This position may occasionally be required to lift up to ten (10) pounds. Incumbent will occasionally have to reach, bend, kneel and squat when adjusting equipment or retrieving supplies. . click apply for full job details
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
09/26/2026
Full time
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
09/26/2026
Full time
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
The Technical Business Analyst is responsible for analyzing business processes and business requirements for initiatives that support Farmer Mac's strategic objectives. The technical analyst in this position partners with business analysts from the Business Transformation team and the business organization to communicate and clarify business needs for development and implementation by the Information Technology team(s), contribute to the development of Day in the Life Use Case definitions, business requirements and business rules, current and future state technical / workflow / data diagrams, define data conversion mappings, data integrations and data quality standards to ensure IT services are aligned with business needs. The technical analyst collaborates with business transformation business analysts to provide process analysis, needs assessments, and preliminary cost-versus-benefit assessment; brokers other IT services; and communicates trends and requirements with business and IT staff. The technical analyst defines the technical requirements via industry-standard, model-driven analysis techniques and documents and manages requirements via approved processes, templates, and tools throughout the software development life cycle. Incumbents in this position are challenged to develop and maintain effective working relationships with both business and IT in a way that demonstrates an understanding of business problems as well as IT strategies, issues, and priorities. This position requires extensive interaction with members of the IT team, including the Enterprise Architect, Enterprise Data Architect, Database Administrators, and technical delivery teams, other Farmer Mac business units, and occasionally external stakeholders. The People You Will Work With The position will report directly to the Director - Salesforce Technology and will be part of Farmer Mac's Information Technology team, directly liaising with members of the Farmer Mac IT and other departments. Occasionally, the position will serve as a liaison with external stakeholders and implementation partners. Where and When You Will Work The position will be based in Farmer Mac's headquarters in Washington, DC. or working remotely for the exceptional candidate. Farmer Mac embraces a Presence with Purpose work environment, which allows for flexibility of work location while providing the opportunity for teams to come together in the office with purpose. Core business hours are Monday through Friday 8:30 am to 5:30 p.m. eastern time. Work outside of these times may be required for planned and unplanned activities to complete time sensitive projects or to attend off-site meetings or events. Periodic travel is expected of this position. Primary Responsibilities and Duties Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems. Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition and process flows Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks Work with stakeholders to identify required changes or enhancements to existing software Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT) Provide guidance on UAT to ensure optimal test coverage Ensure that issues are tracked, reported on, and resolved in a timely manner Assist in the enforcement of project deadlines and schedules Communicate and apply technical business analysis best practices Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards. Analyze and effectively communicate technical concepts to a non-technical audience Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets Partner with leadership to manage the process of innovative change across the organization Manage and mentor junior project staff and contractors within the Information Technology team Desired Skills and Qualifications Demonstrated technical business analysis experience Demonstrated knowledge of the software development lifecycle and systems analysis required Experience in data architecture, and data analysis Experience in loan operations and loan servicing Demonstrated ability to reach consensus and signoff on requirements gathering deliverables Demonstrated ability to work in Agile environments for software development Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors) Natural team player, collaborating with peers and project teams to achieve company objectives Demonstrated ability to manage and collaborate with external vendors in the consulting space Proven self-starter with ability to operate with limited supervision Education and Experience Bachelor's degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems or similar discipline Three to five years of related experience Experience with flowcharting tools and techniques such as Lucid Experience working in the financial services industry Experience working with a broad range of technologies and enterprise systems Experience working with the Salesforce platform a plus Experience in the secondary mortgage industry a plus Technical / Business Analysis certification a plus Previous consulting experience a plus Experience with Microsoft Azure DevOps or JIRA a plus Experience with project management tools a plus Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent to maintain sustained long-term performance and achieve the organization's strategic business objectives. The typical base pay range for this role is $110,000 to $130,000 per year. Compensation will vary based on experience and geographic work location.
09/26/2026
Full time
The Technical Business Analyst is responsible for analyzing business processes and business requirements for initiatives that support Farmer Mac's strategic objectives. The technical analyst in this position partners with business analysts from the Business Transformation team and the business organization to communicate and clarify business needs for development and implementation by the Information Technology team(s), contribute to the development of Day in the Life Use Case definitions, business requirements and business rules, current and future state technical / workflow / data diagrams, define data conversion mappings, data integrations and data quality standards to ensure IT services are aligned with business needs. The technical analyst collaborates with business transformation business analysts to provide process analysis, needs assessments, and preliminary cost-versus-benefit assessment; brokers other IT services; and communicates trends and requirements with business and IT staff. The technical analyst defines the technical requirements via industry-standard, model-driven analysis techniques and documents and manages requirements via approved processes, templates, and tools throughout the software development life cycle. Incumbents in this position are challenged to develop and maintain effective working relationships with both business and IT in a way that demonstrates an understanding of business problems as well as IT strategies, issues, and priorities. This position requires extensive interaction with members of the IT team, including the Enterprise Architect, Enterprise Data Architect, Database Administrators, and technical delivery teams, other Farmer Mac business units, and occasionally external stakeholders. The People You Will Work With The position will report directly to the Director - Salesforce Technology and will be part of Farmer Mac's Information Technology team, directly liaising with members of the Farmer Mac IT and other departments. Occasionally, the position will serve as a liaison with external stakeholders and implementation partners. Where and When You Will Work The position will be based in Farmer Mac's headquarters in Washington, DC. or working remotely for the exceptional candidate. Farmer Mac embraces a Presence with Purpose work environment, which allows for flexibility of work location while providing the opportunity for teams to come together in the office with purpose. Core business hours are Monday through Friday 8:30 am to 5:30 p.m. eastern time. Work outside of these times may be required for planned and unplanned activities to complete time sensitive projects or to attend off-site meetings or events. Periodic travel is expected of this position. Primary Responsibilities and Duties Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems. Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition and process flows Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks Work with stakeholders to identify required changes or enhancements to existing software Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT) Provide guidance on UAT to ensure optimal test coverage Ensure that issues are tracked, reported on, and resolved in a timely manner Assist in the enforcement of project deadlines and schedules Communicate and apply technical business analysis best practices Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards. Analyze and effectively communicate technical concepts to a non-technical audience Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets Partner with leadership to manage the process of innovative change across the organization Manage and mentor junior project staff and contractors within the Information Technology team Desired Skills and Qualifications Demonstrated technical business analysis experience Demonstrated knowledge of the software development lifecycle and systems analysis required Experience in data architecture, and data analysis Experience in loan operations and loan servicing Demonstrated ability to reach consensus and signoff on requirements gathering deliverables Demonstrated ability to work in Agile environments for software development Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors) Natural team player, collaborating with peers and project teams to achieve company objectives Demonstrated ability to manage and collaborate with external vendors in the consulting space Proven self-starter with ability to operate with limited supervision Education and Experience Bachelor's degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems or similar discipline Three to five years of related experience Experience with flowcharting tools and techniques such as Lucid Experience working in the financial services industry Experience working with a broad range of technologies and enterprise systems Experience working with the Salesforce platform a plus Experience in the secondary mortgage industry a plus Technical / Business Analysis certification a plus Previous consulting experience a plus Experience with Microsoft Azure DevOps or JIRA a plus Experience with project management tools a plus Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent to maintain sustained long-term performance and achieve the organization's strategic business objectives. The typical base pay range for this role is $110,000 to $130,000 per year. Compensation will vary based on experience and geographic work location.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Req ID: 390352 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Medicaid TPL Business Analyst-Local Candidates To Little Rock, AR to join our team in Little Rock, Arkansas (US-AR), United States (US). We are seeking a Senior Business Analyst with deep expertise in Medicaid Third Party Liability (TPL), claims processing, and recovery operations. The ideal candidate will have hands-on and in-depth experience and knowledge with Medicaid Management Information System (MMIS), Coordination of Benefits (COB), Crossovers - (Medicare A & B), Medicare Advantage C plans (MCA), and post-payment recovery workflows. The TPL SR BA will support Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of the Operations Manager, the analyst will collaborate with state business staff, system and service vendors, and NTT DATA project managers and consultants to support planning, design, User Acceptance Testing (UAT), implementation, and evaluation of key system and processes changes. Location: Little Rock, AR Key Responsibilities • Analyze Medicaid claims, TPL workflows, Medicare Crossovers (Pt A&B), Medicare Advantage (Pt C), and recovery data to identify trends, root causes, and opportunities for cost avoidance and recovery optimization • Translate federal/state TPL policies into system requirements • Support MMIS enhancements, including adjudication rules and edits, reporting, letters, etc. • Work with vendors and state stakeholders to improve all faucets of insurance discovery and recovery processes • Lead requirements gathering, documentation, create and conduct UAT testing • Identify and report issues, risks, and dependencies • Support issue triage, backlog management, and operational reporting for day-to-day TPL activities Required Qualifications: • Minimum 6 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations • Minimum 6 years of experience with TPL, Coordination of Benefits, Medicare Crossover Part (A&B) Claims processing, Medicare Advantage (Part C), claims workflows, including complex claim scenarios and regulatory compliance. • Minimum 6 years of experience with elicitation and verification of business and technical requirements • Minimum 3 years of experience with system development methodology and project management principles • Minimum 3 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts • Candidate must be local to the client in Little Rock, Arkansas • Undergraduate degree or 4 years relevant experience Preferred Skills: • Experience translating Federal and State regulations into working requirements that are actionable by technical teams • Experience working with Medicaid Enterprise Systems (MES) vendors • Ability to translate between non-technical business users and technical IT resources • Strong SQL and data analysis skills • Strong understanding of HIPAA and X12 EDI standards Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,936 - $122,904. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/26/2026
Full time
Req ID: 390352 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Medicaid TPL Business Analyst-Local Candidates To Little Rock, AR to join our team in Little Rock, Arkansas (US-AR), United States (US). We are seeking a Senior Business Analyst with deep expertise in Medicaid Third Party Liability (TPL), claims processing, and recovery operations. The ideal candidate will have hands-on and in-depth experience and knowledge with Medicaid Management Information System (MMIS), Coordination of Benefits (COB), Crossovers - (Medicare A & B), Medicare Advantage C plans (MCA), and post-payment recovery workflows. The TPL SR BA will support Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of the Operations Manager, the analyst will collaborate with state business staff, system and service vendors, and NTT DATA project managers and consultants to support planning, design, User Acceptance Testing (UAT), implementation, and evaluation of key system and processes changes. Location: Little Rock, AR Key Responsibilities • Analyze Medicaid claims, TPL workflows, Medicare Crossovers (Pt A&B), Medicare Advantage (Pt C), and recovery data to identify trends, root causes, and opportunities for cost avoidance and recovery optimization • Translate federal/state TPL policies into system requirements • Support MMIS enhancements, including adjudication rules and edits, reporting, letters, etc. • Work with vendors and state stakeholders to improve all faucets of insurance discovery and recovery processes • Lead requirements gathering, documentation, create and conduct UAT testing • Identify and report issues, risks, and dependencies • Support issue triage, backlog management, and operational reporting for day-to-day TPL activities Required Qualifications: • Minimum 6 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations • Minimum 6 years of experience with TPL, Coordination of Benefits, Medicare Crossover Part (A&B) Claims processing, Medicare Advantage (Part C), claims workflows, including complex claim scenarios and regulatory compliance. • Minimum 6 years of experience with elicitation and verification of business and technical requirements • Minimum 3 years of experience with system development methodology and project management principles • Minimum 3 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts • Candidate must be local to the client in Little Rock, Arkansas • Undergraduate degree or 4 years relevant experience Preferred Skills: • Experience translating Federal and State regulations into working requirements that are actionable by technical teams • Experience working with Medicaid Enterprise Systems (MES) vendors • Ability to translate between non-technical business users and technical IT resources • Strong SQL and data analysis skills • Strong understanding of HIPAA and X12 EDI standards Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,936 - $122,904. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Strategic Operation at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts. Your role in our mission Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization. Creating impactful executive presentations and communications. Managing leadership staff meetings and action tracking. Coordinating strategic planning sessions and offsite workshops. Supporting PI supply and demand forecasting. Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities. What we're looking for Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or a related field. Experience with data analytics, reporting, dashboard development, and tools such as Power BI. Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages. Strong analytical, problem-solving, communication, and presentation skills with the ability to translate complex information into actionable insights. Experience working in Agile environments and collaborating with cross-functional teams while managing multiple priorities and deadlines. What you should expect in this role Fully remote office from Contiguous US locations only Limited travel, approximately every other month, will be required to support leadership workshops, planning sessions, and strategic organizational events. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Strategic Operation at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts. Your role in our mission Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization. Creating impactful executive presentations and communications. Managing leadership staff meetings and action tracking. Coordinating strategic planning sessions and offsite workshops. Supporting PI supply and demand forecasting. Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities. What we're looking for Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or a related field. Experience with data analytics, reporting, dashboard development, and tools such as Power BI. Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages. Strong analytical, problem-solving, communication, and presentation skills with the ability to translate complex information into actionable insights. Experience working in Agile environments and collaborating with cross-functional teams while managing multiple priorities and deadlines. What you should expect in this role Fully remote office from Contiguous US locations only Limited travel, approximately every other month, will be required to support leadership workshops, planning sessions, and strategic organizational events. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Strategic Operation at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts. Your role in our mission Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization. Creating impactful executive presentations and communications. Managing leadership staff meetings and action tracking. Coordinating strategic planning sessions and offsite workshops. Supporting PI supply and demand forecasting. Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities. What we're looking for Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or a related field. Experience with data analytics, reporting, dashboard development, and tools such as Power BI. Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages. Strong analytical, problem-solving, communication, and presentation skills with the ability to translate complex information into actionable insights. Experience working in Agile environments and collaborating with cross-functional teams while managing multiple priorities and deadlines. What you should expect in this role Fully remote office from Contiguous US locations only Limited travel, approximately every other month, will be required to support leadership workshops, planning sessions, and strategic organizational events. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Strategic Operation at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts. Your role in our mission Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization. Creating impactful executive presentations and communications. Managing leadership staff meetings and action tracking. Coordinating strategic planning sessions and offsite workshops. Supporting PI supply and demand forecasting. Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities. What we're looking for Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or a related field. Experience with data analytics, reporting, dashboard development, and tools such as Power BI. Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages. Strong analytical, problem-solving, communication, and presentation skills with the ability to translate complex information into actionable insights. Experience working in Agile environments and collaborating with cross-functional teams while managing multiple priorities and deadlines. What you should expect in this role Fully remote office from Contiguous US locations only Limited travel, approximately every other month, will be required to support leadership workshops, planning sessions, and strategic organizational events. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team's objectives and goals. We're looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes. What you'll get to do Be the product owner for the capabilities delivered through the Salesforce platform. Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities. Develop strategies and plans to drive end user adoption and optimization. Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities. Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions. Provide work assignments to the Business Analysts supporting the associated development teams. Works with many internal teams to develop a unified and exceptional customer experience and user experience. Participates in feature assessment, requirements gathering and documentation. Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated. Communicate product and user experience requirements to development and technology teams. Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap. Stay informed of initiatives, evolving strategies and company vision. Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs. Collaborates with Cybersecurity for privacy and risk management considerations. Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities. Conducts periodic assessments of the capability maturity and performance against business objectives. Provides education, counsel and advice on internal projects and opportunities as appropriate. Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality. Skills and experience we value Bachelor's degree plus 6-10 years related experience or equivalent combination of education and experience. 5+ years' experience as a Product Owner or Program Manager Experience with Service Cloud, Experience Cloud, or Certinia Strong understanding of Salesforce platform Evidence of strong analytical skills, problem solving, and strong logical thinking Proven ability to document requirements, issues, and outcomes Strong verbal communication and presentation skills Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure. Strong team player, especially in high-pressure, fluid situations What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
09/26/2026
Full time
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team's objectives and goals. We're looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes. What you'll get to do Be the product owner for the capabilities delivered through the Salesforce platform. Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities. Develop strategies and plans to drive end user adoption and optimization. Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities. Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions. Provide work assignments to the Business Analysts supporting the associated development teams. Works with many internal teams to develop a unified and exceptional customer experience and user experience. Participates in feature assessment, requirements gathering and documentation. Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated. Communicate product and user experience requirements to development and technology teams. Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap. Stay informed of initiatives, evolving strategies and company vision. Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs. Collaborates with Cybersecurity for privacy and risk management considerations. Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities. Conducts periodic assessments of the capability maturity and performance against business objectives. Provides education, counsel and advice on internal projects and opportunities as appropriate. Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality. Skills and experience we value Bachelor's degree plus 6-10 years related experience or equivalent combination of education and experience. 5+ years' experience as a Product Owner or Program Manager Experience with Service Cloud, Experience Cloud, or Certinia Strong understanding of Salesforce platform Evidence of strong analytical skills, problem solving, and strong logical thinking Proven ability to document requirements, issues, and outcomes Strong verbal communication and presentation skills Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure. Strong team player, especially in high-pressure, fluid situations What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
Job Title: OneStream Platform Developer Location: Remote Clearance Required: Eligible to obtain a Public Trust Clearance Position Type: Full-Time About the company: At VivSoft, we aim to solve complex federal problems using emerging and open technologies in a collaborative and rewarding environment. VivSoft is a diverse team of strategists, engineers, designers, and creators experienced in building high-performance, effective software, with a focus on impactful organisational design and software delivery dynamics. We build secure Software Factories based on DoD reference designs and NIST Frameworks for Cloud and DevSecOps. These factories deliver AI/ML Applications, Data Science Platforms, Blockchain and Microservices for DoD, Healthcare and Civilian Agencies Job Summary: The SaaS Platform Developer will design, configure, develop, test, and deploy OneStream-based solutions supporting DLA's financial transformation initiatives. The role will develop platform capabilities for budgeting, planning, reporting, financial close, data integration, dashboards, workflow automation, and compliance requirements. Key Responsibilities: Design, configure, develop, and maintain OneStream solutions and applications. Develop workflows, dashboards, reports, business rules, and data integrations. Build and support financial planning, budgeting, forecasting, and reporting solutions. Create and maintain APIs and automated data interfaces. Support financial close, reconciliation, compliance, and audit initiatives. Perform unit testing, system testing, and UAT support. Troubleshoot application issues and optimize platform performance. Develop technical documentation and support knowledge transfer activities. Collaborate with architects, analysts, and stakeholders in Agile development cycles. Skills Required: Bachelor's degree in Computer Science, Information Systems, Finance, or related field. OneStream platform development experience. Experience with SaaS application development and configuration. Strong knowledge of SQL, APIs, and data integration. Experience with Agile methodologies and SDLC processes. Knowledge of financial reporting, budgeting, consolidation, and planning processes. Experience building dashboards, workflows, and automation solutions. OneStream OCA/OCS/OCP certifications preferred Benefits: Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only) Life Insurance Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays) 401K Retirement Plan with employer match Professional Development Training Reimbursement. Salary Range: $ 130,000- $ 180,000 annually
09/26/2026
Full time
Job Title: OneStream Platform Developer Location: Remote Clearance Required: Eligible to obtain a Public Trust Clearance Position Type: Full-Time About the company: At VivSoft, we aim to solve complex federal problems using emerging and open technologies in a collaborative and rewarding environment. VivSoft is a diverse team of strategists, engineers, designers, and creators experienced in building high-performance, effective software, with a focus on impactful organisational design and software delivery dynamics. We build secure Software Factories based on DoD reference designs and NIST Frameworks for Cloud and DevSecOps. These factories deliver AI/ML Applications, Data Science Platforms, Blockchain and Microservices for DoD, Healthcare and Civilian Agencies Job Summary: The SaaS Platform Developer will design, configure, develop, test, and deploy OneStream-based solutions supporting DLA's financial transformation initiatives. The role will develop platform capabilities for budgeting, planning, reporting, financial close, data integration, dashboards, workflow automation, and compliance requirements. Key Responsibilities: Design, configure, develop, and maintain OneStream solutions and applications. Develop workflows, dashboards, reports, business rules, and data integrations. Build and support financial planning, budgeting, forecasting, and reporting solutions. Create and maintain APIs and automated data interfaces. Support financial close, reconciliation, compliance, and audit initiatives. Perform unit testing, system testing, and UAT support. Troubleshoot application issues and optimize platform performance. Develop technical documentation and support knowledge transfer activities. Collaborate with architects, analysts, and stakeholders in Agile development cycles. Skills Required: Bachelor's degree in Computer Science, Information Systems, Finance, or related field. OneStream platform development experience. Experience with SaaS application development and configuration. Strong knowledge of SQL, APIs, and data integration. Experience with Agile methodologies and SDLC processes. Knowledge of financial reporting, budgeting, consolidation, and planning processes. Experience building dashboards, workflows, and automation solutions. OneStream OCA/OCS/OCP certifications preferred Benefits: Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only) Life Insurance Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays) 401K Retirement Plan with employer match Professional Development Training Reimbursement. Salary Range: $ 130,000- $ 180,000 annually