Job Description Job Description Job Title: Microsoft Endpoint & Workspace ONE Specialist Duration: Full-Time Hire / Permanent Role Location: Reston, VA or Plano, TX. Work Mode: Hybrid Duties and Responsibilities Systemone is seeking a Microsoft Endpoint & Workspace ONE Specialist? to support a large-scale enterprise environment within a cloud first infrastructure. This role is responsible for managing and supporting endpoint devices, mobile platforms, and enterprise mobility solutions while ensuring compliance, security, and operational stability across the environment. The ideal candidate will have experience supporting Apple macOS devices, mobile device management (MDM) platforms such as Omnissa Workspace ONE and Microsoft Intune, and enterprise mobile technologies. Responsibilities include troubleshooting endpoint and mobile device issues, monitoring system performance and compliance, analyzing logs to identify and resolve incidents, and partnering with engineering, security, and compliance teams to maintain endpoint protection standards. The role also requires strong documentation practices, incident management capabilities, and the ability to support change management initiatives in a regulated financial services environment. Required Qualifications . Hands on experience with Omnissa Workspace ONE and/or Microsoft Intune Experience supporting and troubleshooting Apple macOS environments Mobile device management and support for iOS and Android devices Ability to monitor system performance, compliance status, and operational health Experience analyzing logs and collaborating with engineering teams to resolve incidents Understanding of endpoint security controls, policy enforcement, and compliance requirements Strong troubleshooting and root cause analysis skills Experience documenting incidents, resolutions, and operational procedures with attention to detail Familiarity with IT Service Management (ITSM) processes and change management practices Experience working in enterprise cloud environments, preferably AWS based organizations Knowledge of ServiceNow for incident, problem, and change management processes Strong written and verbal communication skills Required Skills Amazon Web Services Cloud Analytical Thinking Communication Detail-oriented Problem Solving ServiceNow Change Management Desired Skillset: ? Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus Education: Bachelor's degree in computer science, Information Systems, or a related field.? Ref: Pittsburgh
09/24/2026
Full time
Job Description Job Description Job Title: Microsoft Endpoint & Workspace ONE Specialist Duration: Full-Time Hire / Permanent Role Location: Reston, VA or Plano, TX. Work Mode: Hybrid Duties and Responsibilities Systemone is seeking a Microsoft Endpoint & Workspace ONE Specialist? to support a large-scale enterprise environment within a cloud first infrastructure. This role is responsible for managing and supporting endpoint devices, mobile platforms, and enterprise mobility solutions while ensuring compliance, security, and operational stability across the environment. The ideal candidate will have experience supporting Apple macOS devices, mobile device management (MDM) platforms such as Omnissa Workspace ONE and Microsoft Intune, and enterprise mobile technologies. Responsibilities include troubleshooting endpoint and mobile device issues, monitoring system performance and compliance, analyzing logs to identify and resolve incidents, and partnering with engineering, security, and compliance teams to maintain endpoint protection standards. The role also requires strong documentation practices, incident management capabilities, and the ability to support change management initiatives in a regulated financial services environment. Required Qualifications . Hands on experience with Omnissa Workspace ONE and/or Microsoft Intune Experience supporting and troubleshooting Apple macOS environments Mobile device management and support for iOS and Android devices Ability to monitor system performance, compliance status, and operational health Experience analyzing logs and collaborating with engineering teams to resolve incidents Understanding of endpoint security controls, policy enforcement, and compliance requirements Strong troubleshooting and root cause analysis skills Experience documenting incidents, resolutions, and operational procedures with attention to detail Familiarity with IT Service Management (ITSM) processes and change management practices Experience working in enterprise cloud environments, preferably AWS based organizations Knowledge of ServiceNow for incident, problem, and change management processes Strong written and verbal communication skills Required Skills Amazon Web Services Cloud Analytical Thinking Communication Detail-oriented Problem Solving ServiceNow Change Management Desired Skillset: ? Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus Education: Bachelor's degree in computer science, Information Systems, or a related field.? Ref: Pittsburgh
AI Principal Technical Consultant (ServiceNow AI) DETAILS Location: Remote Travel: up to 25% travel, as needed Position Type: 12M+ Contract Hourly / Salary: to $160W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking multiple AI Principal Technical Consultants for a 12M+ Contract opportunity that will be remote. The AI Principal Technical Consultants will leverage deep ServiceNow expertise to architect, design, develop, and deploy AI-powered solutions across the ServiceNow platform, including Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence, and GenAI-enabled process automation. The AI Principal Technical Consultants will serve as the technical lead for enterprise AI initiatives by mentoring development teams, ensuring solution quality, providing architectural guidance, and overseeing project delivery from design through implementation. The AI Principal Technical Consultants will deliver consulting, integration, and enterprise AI solutions that enable intelligent automation, optimize business processes, and drive measurable business value across the organization. JOB REQUIREMENTS ServiceNow SME (Subject Matter Expert) Developing / Architecting Solutions on the ServiceNow Platform ServiceNow Process Areas (expertise) - ITSM / ITOM / HRSD / CSM / SPM, etc. + AI / Automation Capabilities in 1+ Areas ServiceNow Development - Scripting / Workflow Development / AI Agent Configuration / Skill Development / Workflow Orchestration ServiceNow AI / Agentic AI Implementing ServiceNow AI Capabilities (Now Assist / AI Agents / Predictive Intelligence / Virtual Agent / NLU / Agentic AI Workflows) Designing AI / Intelligent Automation Solutions via ServiceNow AI Platform ServiceNow AI Roadmaps / Best Practices / Emerging Platform Capabilities AI / GenAI Technologies Generative AI / LLM Expertise - GenAI / LLM / Prompt Engineering / RAG / AI Governance Evaluating AI Architectures - Build vs. Configuration Architecture Decisions / Model Selection / Enterprise AI Design Tradeoffs Responsible AI / AI Governance / Security / Compliance Integration / Solution Architecture ServiceNow AI Capability Integration - 3rd Party Applications / LLM Providers / Enterprise Data Platforms / APIs / Automation Tools Enterprise AI Solution Architecture - Architecting Scalable / Secure / Maintainable Solutions Across Multiple Technology Platforms Consulting / Leadership Technical Lead / Solution Architect on Enterprise ServiceNow Implementations Mentor Developers / Provide Architectural Guidance / Perform Technical Reviews / Ensure High-Quality Project Delivery Translating Business Requirements into Technical AI Solutions Executive Engagement Effectively Communicating AI Strategy / Business Value / ROI / Technical Recommendations to Executive / Technical Audiences Excellent Written / Verbal Communication Skills + Strong Stakeholder Management Abilities Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/24/2026
Full time
AI Principal Technical Consultant (ServiceNow AI) DETAILS Location: Remote Travel: up to 25% travel, as needed Position Type: 12M+ Contract Hourly / Salary: to $160W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking multiple AI Principal Technical Consultants for a 12M+ Contract opportunity that will be remote. The AI Principal Technical Consultants will leverage deep ServiceNow expertise to architect, design, develop, and deploy AI-powered solutions across the ServiceNow platform, including Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence, and GenAI-enabled process automation. The AI Principal Technical Consultants will serve as the technical lead for enterprise AI initiatives by mentoring development teams, ensuring solution quality, providing architectural guidance, and overseeing project delivery from design through implementation. The AI Principal Technical Consultants will deliver consulting, integration, and enterprise AI solutions that enable intelligent automation, optimize business processes, and drive measurable business value across the organization. JOB REQUIREMENTS ServiceNow SME (Subject Matter Expert) Developing / Architecting Solutions on the ServiceNow Platform ServiceNow Process Areas (expertise) - ITSM / ITOM / HRSD / CSM / SPM, etc. + AI / Automation Capabilities in 1+ Areas ServiceNow Development - Scripting / Workflow Development / AI Agent Configuration / Skill Development / Workflow Orchestration ServiceNow AI / Agentic AI Implementing ServiceNow AI Capabilities (Now Assist / AI Agents / Predictive Intelligence / Virtual Agent / NLU / Agentic AI Workflows) Designing AI / Intelligent Automation Solutions via ServiceNow AI Platform ServiceNow AI Roadmaps / Best Practices / Emerging Platform Capabilities AI / GenAI Technologies Generative AI / LLM Expertise - GenAI / LLM / Prompt Engineering / RAG / AI Governance Evaluating AI Architectures - Build vs. Configuration Architecture Decisions / Model Selection / Enterprise AI Design Tradeoffs Responsible AI / AI Governance / Security / Compliance Integration / Solution Architecture ServiceNow AI Capability Integration - 3rd Party Applications / LLM Providers / Enterprise Data Platforms / APIs / Automation Tools Enterprise AI Solution Architecture - Architecting Scalable / Secure / Maintainable Solutions Across Multiple Technology Platforms Consulting / Leadership Technical Lead / Solution Architect on Enterprise ServiceNow Implementations Mentor Developers / Provide Architectural Guidance / Perform Technical Reviews / Ensure High-Quality Project Delivery Translating Business Requirements into Technical AI Solutions Executive Engagement Effectively Communicating AI Strategy / Business Value / ROI / Technical Recommendations to Executive / Technical Audiences Excellent Written / Verbal Communication Skills + Strong Stakeholder Management Abilities Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client is seeking an IT Service Analyst to join their growing IT team supporting a large, multi-office legal organization. This individual will serve as the first point of contact for attorneys and staff, providing exceptional technical support across desktop hardware, software, conferencing technologies, and enterprise applications. This is an excellent opportunity for someone looking to build a long-term career in IT within an enterprise environment. The ideal candidate is customer-focused, proactive, organized, and eager to learn while supporting a fast-paced, professional organization. Key Responsibilities Provide first-level technical support via phone, email, walk-up requests, and remote support. Troubleshoot Windows laptops, Microsoft 365, hardware, software, and peripheral issues. Image, configure, and deploy laptops for new hires. Set up and test workstations, monitors, docking stations, keyboards, and other equipment. Support Zoom Rooms and conference room audio/video technology. Assist remote employees with connectivity and application issues. Support legal-specific applications, including document management systems and other business applications. Accurately document all user interactions and technical issues within the organization's ticketing system. Escalate issues to Infrastructure, Security, or Applications teams when appropriate. Maintain accurate IT asset inventory, including laptops, monitors, and accessories. Ensure sufficient inventory is available for new hires and office needs. Participate in office technology projects, relocations, and hardware deployments as needed. Required Qualifications 2+ years of IT Help Desk, Desktop Support, or Service Desk experience. Experience supporting Microsoft Windows operating systems. Working knowledge of Microsoft 365. Experience with ticketing systems such as ServiceNow, Remedy, ManageEngine, or similar platforms. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication skills. Strong customer service mindset with the ability to support executive-level users. Ability to prioritize multiple tasks in a fast-paced environment. Highly organized with strong attention to detail. Preferred Qualifications Experience supporting enterprise environments with multiple office locations. Experience supporting professional services or legal organizations. Familiarity with Zoom Rooms or conference room AV technology. Knowledge of ITIL principles or ITIL Foundations certification. Experience with IT asset management and inventory control. What We're Looking For The ideal candidate is someone who: Takes initiative and proactively solves problems. Enjoys helping people and delivering outstanding customer service. Thrives in a fast-paced, high-expectation environment. Can remain calm and professional while supporting demanding users. Wants to continuously learn new technologies and grow their IT career. Is looking for a long-term career opportunity rather than simply another IT support position. Growth Opportunities This organization strongly promotes from within and encourages professional development. Employees have opportunities to advance into specialized IT disciplines such as: Cybersecurity Infrastructure Applications Systems Administration Team members are encouraged to pursue certifications and technical training to support their long-term career growth. Why Join? Competitive salary and benefits Collaborative enterprise IT team Exposure to a wide variety of technologies Opportunity to work on office expansion and technology projects Clear path for professional growth and advancement By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/24/2026
Full time
IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client is seeking an IT Service Analyst to join their growing IT team supporting a large, multi-office legal organization. This individual will serve as the first point of contact for attorneys and staff, providing exceptional technical support across desktop hardware, software, conferencing technologies, and enterprise applications. This is an excellent opportunity for someone looking to build a long-term career in IT within an enterprise environment. The ideal candidate is customer-focused, proactive, organized, and eager to learn while supporting a fast-paced, professional organization. Key Responsibilities Provide first-level technical support via phone, email, walk-up requests, and remote support. Troubleshoot Windows laptops, Microsoft 365, hardware, software, and peripheral issues. Image, configure, and deploy laptops for new hires. Set up and test workstations, monitors, docking stations, keyboards, and other equipment. Support Zoom Rooms and conference room audio/video technology. Assist remote employees with connectivity and application issues. Support legal-specific applications, including document management systems and other business applications. Accurately document all user interactions and technical issues within the organization's ticketing system. Escalate issues to Infrastructure, Security, or Applications teams when appropriate. Maintain accurate IT asset inventory, including laptops, monitors, and accessories. Ensure sufficient inventory is available for new hires and office needs. Participate in office technology projects, relocations, and hardware deployments as needed. Required Qualifications 2+ years of IT Help Desk, Desktop Support, or Service Desk experience. Experience supporting Microsoft Windows operating systems. Working knowledge of Microsoft 365. Experience with ticketing systems such as ServiceNow, Remedy, ManageEngine, or similar platforms. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication skills. Strong customer service mindset with the ability to support executive-level users. Ability to prioritize multiple tasks in a fast-paced environment. Highly organized with strong attention to detail. Preferred Qualifications Experience supporting enterprise environments with multiple office locations. Experience supporting professional services or legal organizations. Familiarity with Zoom Rooms or conference room AV technology. Knowledge of ITIL principles or ITIL Foundations certification. Experience with IT asset management and inventory control. What We're Looking For The ideal candidate is someone who: Takes initiative and proactively solves problems. Enjoys helping people and delivering outstanding customer service. Thrives in a fast-paced, high-expectation environment. Can remain calm and professional while supporting demanding users. Wants to continuously learn new technologies and grow their IT career. Is looking for a long-term career opportunity rather than simply another IT support position. Growth Opportunities This organization strongly promotes from within and encourages professional development. Employees have opportunities to advance into specialized IT disciplines such as: Cybersecurity Infrastructure Applications Systems Administration Team members are encouraged to pursue certifications and technical training to support their long-term career growth. Why Join? Competitive salary and benefits Collaborative enterprise IT team Exposure to a wide variety of technologies Opportunity to work on office expansion and technology projects Clear path for professional growth and advancement By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Possess the Following Certifications: ServiceNow Certified System Administrator (CSA) Possess a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/24/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Possess the Following Certifications: ServiceNow Certified System Administrator (CSA) Possess a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Title: IT Project ManagerJob Category: Project and Program ManagementTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 25%Type of Travel: Local CACI is seeking an experienced and proactive IT Project Manager to join our team supporting a mission-critical Department of Homeland Security (DHS) contract. In this role, you will lead rapid-response, short-fuse engineering and IT infrastructure initiatives-ranging from hardware and software installations to enterprise tool upgrades across 24/7/365 production environments. The ideal candidate brings strong technical leadership, familiarity with the Systems Engineering Life Cycle (SELC) framework, and hands-on experience guiding matrixed teams through project initiation, requirements gathering, deployment, and transition to Operations and Maintenance (O&M). Responsibilities: As an IT Project Manager, you will hold end-to-end accountability for project success, driving timelines, budget scope, stakeholder engagement, and technical quality. Responsibilities include: • All areas of Project Management from initiation through closeout, ensuring the successful execution of the project in support of government customer's mission, goals and objectives. • Responsible for the management, scheduling, and coordination of projects activities, and staff assignments. • Provides leadership to a cross-functional team, managing team resource assignments, projected task completion dates, prioritizing activities based on customer requirements and SLAs. • Document and track the project lifecycle in ServiceNow PPM. • Produce and provide rough orders of magnitude and estimates for projects requiring surge resources. • Oversee individual IT projects from identification of requirements, analysis and design, development, end-user testing, deployment, and production support. • Document and manage all issues and risks, developing and maintaining a risk register and mitigation plan. • Facilitate all necessary project meetings, to include requirements gathering, project kick-off, technical exchange meetings, design review, project status meeting, project closeout meetings and all ad-hoc and post-mortem meetings necessary. • Work across the program to manage the transition of projects from engineering to O&M. • Provide appropriate reporting and drive towards on time delivery by working directly with stakeholders. • Provide recommendations for process development and improvement. • Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids. Qualifications: Required: • Ability to obtain TS/SCI DoD Security Clearance (active TS preferred) • Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred • B.A./B.S. or equivalent + 8 years of relevant experience • Strong communication skills (verbal and written) • Advanced proficiency in the Microsoft Office Suite (predominantly Excel, PowerPoint and Visio). • Experience with Microsoft Project, JIRA, and Confluence Desired: • Previous DHS or DoD experience • Relevant IT, Service Management, and Project Management certifications are highly desired: • Project Management Professional (PMP) certification • Certified ScrumMaster (CSM) or Agile certifications (PMI-ACP) • COMPTIA A+, or Network+, or Security+ • ITIL Foundation (v3 or v4) • Other IT technical certifications • ServiceNow Project Portfolio Management - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $94,400 - $198,200 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
09/24/2026
Full time
Job Title: IT Project ManagerJob Category: Project and Program ManagementTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 25%Type of Travel: Local CACI is seeking an experienced and proactive IT Project Manager to join our team supporting a mission-critical Department of Homeland Security (DHS) contract. In this role, you will lead rapid-response, short-fuse engineering and IT infrastructure initiatives-ranging from hardware and software installations to enterprise tool upgrades across 24/7/365 production environments. The ideal candidate brings strong technical leadership, familiarity with the Systems Engineering Life Cycle (SELC) framework, and hands-on experience guiding matrixed teams through project initiation, requirements gathering, deployment, and transition to Operations and Maintenance (O&M). Responsibilities: As an IT Project Manager, you will hold end-to-end accountability for project success, driving timelines, budget scope, stakeholder engagement, and technical quality. Responsibilities include: • All areas of Project Management from initiation through closeout, ensuring the successful execution of the project in support of government customer's mission, goals and objectives. • Responsible for the management, scheduling, and coordination of projects activities, and staff assignments. • Provides leadership to a cross-functional team, managing team resource assignments, projected task completion dates, prioritizing activities based on customer requirements and SLAs. • Document and track the project lifecycle in ServiceNow PPM. • Produce and provide rough orders of magnitude and estimates for projects requiring surge resources. • Oversee individual IT projects from identification of requirements, analysis and design, development, end-user testing, deployment, and production support. • Document and manage all issues and risks, developing and maintaining a risk register and mitigation plan. • Facilitate all necessary project meetings, to include requirements gathering, project kick-off, technical exchange meetings, design review, project status meeting, project closeout meetings and all ad-hoc and post-mortem meetings necessary. • Work across the program to manage the transition of projects from engineering to O&M. • Provide appropriate reporting and drive towards on time delivery by working directly with stakeholders. • Provide recommendations for process development and improvement. • Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids. Qualifications: Required: • Ability to obtain TS/SCI DoD Security Clearance (active TS preferred) • Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred • B.A./B.S. or equivalent + 8 years of relevant experience • Strong communication skills (verbal and written) • Advanced proficiency in the Microsoft Office Suite (predominantly Excel, PowerPoint and Visio). • Experience with Microsoft Project, JIRA, and Confluence Desired: • Previous DHS or DoD experience • Relevant IT, Service Management, and Project Management certifications are highly desired: • Project Management Professional (PMP) certification • Certified ScrumMaster (CSM) or Agile certifications (PMI-ACP) • COMPTIA A+, or Network+, or Security+ • ITIL Foundation (v3 or v4) • Other IT technical certifications • ServiceNow Project Portfolio Management - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $94,400 - $198,200 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Job Description Job Description The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication, and organizational skills with a focus on customer service. Essential Duties and Responsibilities: Interact daily with end-users, developers, and managers to support and enhance RightAngle Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions Field questions from end-users and assist with data issues Create and maintain system functional design documents Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases. Follow defined change management procedures and internal guidelines Availability to support after hours on business-critical situations and scheduled tasks Contribute to best practice library and mentor other team members Must be able to work on multiple simultaneous tasks with limited supervision Ensure requirements are being met in accordance with corporate compliance Ensure proper communication to all levels of the organization Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree, preferably in Information Technology, Information Systems, or related area Excellent customer service, interpersonal, communication, and team collaboration skills 10+ years of experience in application support Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities A strong understanding of SQL and relational database concepts Familiarity with SDLC processes such as Agile, Waterfall, etc. Experience working with ticketing systems such as Remedy, ServiceNow Familiarity with front-to-back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements Ability to create complex pricing provisions and report views Capable of testing business scenarios in RightAngle from deal capture to invoicing Excellent analytical and problem-solving skills, strong organizational skills, attention to detail Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards Required experience is commensurate with the selected job level: The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job-related experience The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job-related experience The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job-related experience. Preferred Qualifications: Experience with ION RightAngle S20+ is preferred Previous experience in Oil & Gas industry is a plus Advanced Excel skills & Intermediate skills in other MS Office applications Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. An equal opportunity employer/disability/vet Is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER : The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
09/24/2026
Full time
Job Description Job Description The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication, and organizational skills with a focus on customer service. Essential Duties and Responsibilities: Interact daily with end-users, developers, and managers to support and enhance RightAngle Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions Field questions from end-users and assist with data issues Create and maintain system functional design documents Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases. Follow defined change management procedures and internal guidelines Availability to support after hours on business-critical situations and scheduled tasks Contribute to best practice library and mentor other team members Must be able to work on multiple simultaneous tasks with limited supervision Ensure requirements are being met in accordance with corporate compliance Ensure proper communication to all levels of the organization Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree, preferably in Information Technology, Information Systems, or related area Excellent customer service, interpersonal, communication, and team collaboration skills 10+ years of experience in application support Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities A strong understanding of SQL and relational database concepts Familiarity with SDLC processes such as Agile, Waterfall, etc. Experience working with ticketing systems such as Remedy, ServiceNow Familiarity with front-to-back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements Ability to create complex pricing provisions and report views Capable of testing business scenarios in RightAngle from deal capture to invoicing Excellent analytical and problem-solving skills, strong organizational skills, attention to detail Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards Required experience is commensurate with the selected job level: The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job-related experience The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job-related experience The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job-related experience. Preferred Qualifications: Experience with ION RightAngle S20+ is preferred Previous experience in Oil & Gas industry is a plus Advanced Excel skills & Intermediate skills in other MS Office applications Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. An equal opportunity employer/disability/vet Is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER : The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Description Job Description Job Title: Microsoft Endpoint & Workspace ONE Specialist Location: Reston, VA or Plano, TX Type: Permanent Full Time Compensation: $99,500.00 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Not specified Overview Leave placeholder text here for recruiter to input Responsibilities • Support and manage endpoint devices, mobile platforms, and enterprise mobility solutions within a cloud-first infrastructure • Troubleshoot endpoint and mobile device issues, including systems supporting Apple macOS environments and iOS/Android devices • Monitor system performance, compliance status, and operational health across enterprise environments • Analyze logs to identify incidents and collaborate with engineering and security teams to resolve issues • Maintain endpoint protection standards in partnership with security, engineering, and compliance teams • Document incidents, resolutions, and operational procedures with a focus on accuracy and detail • Support change management initiatives in a regulated financial services environment Requirements • Hands-on experience with Omnissa Workspace ONE and/or Microsoft Intune • Support and troubleshooting experience with Apple macOS environments • Mobile device management and support expertise for iOS and Android devices • Ability to monitor system performance, compliance status, and operational health • Experience analyzing logs and working with engineering teams to resolve incidents • Knowledge of endpoint security controls, policy enforcement, and compliance requirements • Strong troubleshooting and root cause analysis skills • Documenting incidents, resolutions, and operational procedures with attention to detail • Familiarity with IT Service Management (ITSM) processes and change management practices • Experience working in enterprise cloud environments, preferably AWS-based organizations • Knowledge of ServiceNow for incident, problem, and change management processes • Strong written and verbal communication skills Desired Skillset: • Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus Education: Bachelor's degree in computer science, Information Systems, or a related field System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
09/24/2026
Full time
Job Description Job Description Job Title: Microsoft Endpoint & Workspace ONE Specialist Location: Reston, VA or Plano, TX Type: Permanent Full Time Compensation: $99,500.00 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Not specified Overview Leave placeholder text here for recruiter to input Responsibilities • Support and manage endpoint devices, mobile platforms, and enterprise mobility solutions within a cloud-first infrastructure • Troubleshoot endpoint and mobile device issues, including systems supporting Apple macOS environments and iOS/Android devices • Monitor system performance, compliance status, and operational health across enterprise environments • Analyze logs to identify incidents and collaborate with engineering and security teams to resolve issues • Maintain endpoint protection standards in partnership with security, engineering, and compliance teams • Document incidents, resolutions, and operational procedures with a focus on accuracy and detail • Support change management initiatives in a regulated financial services environment Requirements • Hands-on experience with Omnissa Workspace ONE and/or Microsoft Intune • Support and troubleshooting experience with Apple macOS environments • Mobile device management and support expertise for iOS and Android devices • Ability to monitor system performance, compliance status, and operational health • Experience analyzing logs and working with engineering teams to resolve incidents • Knowledge of endpoint security controls, policy enforcement, and compliance requirements • Strong troubleshooting and root cause analysis skills • Documenting incidents, resolutions, and operational procedures with attention to detail • Familiarity with IT Service Management (ITSM) processes and change management practices • Experience working in enterprise cloud environments, preferably AWS-based organizations • Knowledge of ServiceNow for incident, problem, and change management processes • Strong written and verbal communication skills Desired Skillset: • Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus Education: Bachelor's degree in computer science, Information Systems, or a related field System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
Blue Rose Consulting Group, Inc.
Washington, Washington DC
Job Description Job Description Patch Management Specialist Location Employment Type Clearance National Capital Region / Designated DOS Sites Full-Time • Contingent Upon Award Active Secret clearance About Blue Rose Blue Rose Consulting Group, Inc. (Blue Rose) is a certified HUBZone and Service-Disabled Veteran-Owned Small Business supporting Federal customers with mission-focused technology, professional services, and operational support. We are building a team for the anticipated Department of State Global Mission Operations Support (GMOS) effort supporting the Bureau of Diplomatic Technology, Enterprise Applications Directorate, Office of Consular Systems and Technology. About the Role Plan, test, deploy, monitor, validate, and report operating system, application, firmware, antivirus, and security patches across enterprise Windows and Linux environments. This position supports the Department of State Consular Affairs global information technology environment, which includes domestic and overseas facilities, on-premises infrastructure, cloud platforms, applications, databases, and enterprise support services. This is a contingent position based on contract award and final customer requirements. What You'll Do • Operate and maintain patch-management platforms such as MECM, WSUS, Red Hat Satellite, or equivalent enterprise tools. • Plan and coordinate patch cycles, emergency patches, maintenance windows, pilot groups, testing, deployment, rollback, and validation. • Deploy approved operating system, application, firmware, antivirus, and security updates across servers and workstations. • Monitor compliance, investigate failed deployments, troubleshoot endpoint or server issues, and coordinate remediation with technical teams. • Produce patch status, vulnerability, exception, deployment-success, and compliance reports for technical and Government stakeholders. • Maintain patch baselines, SOPs, schedules, testing records, change requests, and audit evidence. • Support automation, vulnerability-management integration, and continuous improvement of patch deployment and reporting processes. Minimum Requirements • 3+ years of patch management, endpoint management, or vulnerability-remediation experience. • Hands-on proficiency with MECM, WSUS, Red Hat Satellite, or comparable patch-distribution platforms. • Experience with automated patch deployment, compliance reporting, troubleshooting, rollback, and antivirus management. • Knowledge of Windows and/or Linux enterprise environments, vulnerability management, and change control. • Strong documentation, reporting, coordination, and problem-solving skills. • Active Secret clearance. Preferred Qualifications • Experience supporting more than 10,000 enterprise servers and workstations or similarly large environments. • Microsoft, Red Hat, Security+, ITIL, or vulnerability-management certification. • Experience integrating patching with ServiceNow, scanning tools, automation platforms, or compliance dashboards. Compensation & Benefits Compensation will be commensurate with experience, qualifications, assigned work location, and final contract requirements. Blue Rose offers a competitive benefits package for eligible full-time employees. Specific compensation and benefit details will be provided during the recruiting process. Application Process Please submit a current resume that clearly demonstrates the required experience, technical qualifications, certifications, and active security clearance. Candidates selected for consideration may be asked to provide additional information to support contract staffing and clearance verification. Blue Rose Consulting Group, Inc. is an Equal Opportunity Employer. This position is in anticipation of contract award and is contingent upon successful contract award. Applicants will be contacted regarding employment opportunities upon award notification.
09/24/2026
Full time
Job Description Job Description Patch Management Specialist Location Employment Type Clearance National Capital Region / Designated DOS Sites Full-Time • Contingent Upon Award Active Secret clearance About Blue Rose Blue Rose Consulting Group, Inc. (Blue Rose) is a certified HUBZone and Service-Disabled Veteran-Owned Small Business supporting Federal customers with mission-focused technology, professional services, and operational support. We are building a team for the anticipated Department of State Global Mission Operations Support (GMOS) effort supporting the Bureau of Diplomatic Technology, Enterprise Applications Directorate, Office of Consular Systems and Technology. About the Role Plan, test, deploy, monitor, validate, and report operating system, application, firmware, antivirus, and security patches across enterprise Windows and Linux environments. This position supports the Department of State Consular Affairs global information technology environment, which includes domestic and overseas facilities, on-premises infrastructure, cloud platforms, applications, databases, and enterprise support services. This is a contingent position based on contract award and final customer requirements. What You'll Do • Operate and maintain patch-management platforms such as MECM, WSUS, Red Hat Satellite, or equivalent enterprise tools. • Plan and coordinate patch cycles, emergency patches, maintenance windows, pilot groups, testing, deployment, rollback, and validation. • Deploy approved operating system, application, firmware, antivirus, and security updates across servers and workstations. • Monitor compliance, investigate failed deployments, troubleshoot endpoint or server issues, and coordinate remediation with technical teams. • Produce patch status, vulnerability, exception, deployment-success, and compliance reports for technical and Government stakeholders. • Maintain patch baselines, SOPs, schedules, testing records, change requests, and audit evidence. • Support automation, vulnerability-management integration, and continuous improvement of patch deployment and reporting processes. Minimum Requirements • 3+ years of patch management, endpoint management, or vulnerability-remediation experience. • Hands-on proficiency with MECM, WSUS, Red Hat Satellite, or comparable patch-distribution platforms. • Experience with automated patch deployment, compliance reporting, troubleshooting, rollback, and antivirus management. • Knowledge of Windows and/or Linux enterprise environments, vulnerability management, and change control. • Strong documentation, reporting, coordination, and problem-solving skills. • Active Secret clearance. Preferred Qualifications • Experience supporting more than 10,000 enterprise servers and workstations or similarly large environments. • Microsoft, Red Hat, Security+, ITIL, or vulnerability-management certification. • Experience integrating patching with ServiceNow, scanning tools, automation platforms, or compliance dashboards. Compensation & Benefits Compensation will be commensurate with experience, qualifications, assigned work location, and final contract requirements. Blue Rose offers a competitive benefits package for eligible full-time employees. Specific compensation and benefit details will be provided during the recruiting process. Application Process Please submit a current resume that clearly demonstrates the required experience, technical qualifications, certifications, and active security clearance. Candidates selected for consideration may be asked to provide additional information to support contract staffing and clearance verification. Blue Rose Consulting Group, Inc. is an Equal Opportunity Employer. This position is in anticipation of contract award and is contingent upon successful contract award. Applicants will be contacted regarding employment opportunities upon award notification.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 09-30-2026 Job Description We are seeking a highly skilled AI developer with deep expertise in Agentic and Generative AI to drive the next wave of intelligent automation and digital transformation. In this role, you will be at the forefront of designing, implementing, and optimizing AI-powered solutions integrated into the ServiceNow platform. Your primary focus will be on leveraging artificial intelligence, including custom MCP tooling, Agentic scoped applications, and third-party Large Language Models-to enhance workflows, automate complex processes, and deliver innovative business outcomes. You will architect and build custom AI solutions and ensure seamless user experiences through intelligent automation. As a thought leader in AI, you will collaborate with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and contribute to Visa's enterprise AI strategy. In addition to your AI responsibilities, you will develop and configure integrations between ServiceNow and other enterprise applications, manage the full lifecycle of these integrations (from API development and scripting to framework deployment), and ensure robust, secure, and scalable connections. Roles and responsibilities: Designing, developing, and optimizing AI-powered solutions (built within the ServiceNow platform and/or integrated through external custom solutions), including the creation of custom MCP tooling and Agentic solutions. Leveraging AI solutions to integrate and orchestrate third-party Large Language Models (LLMs) such as OpenAI, Google Gemini, etc, driving intelligent automation and enhanced user experiences. Collaborating with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and deliver innovative, AI-driven business outcomes. Troubleshooting and resolving issues with ServiceNow configurations and AI components, ensuring seamless operation and reliability. Identifying requirement gaps to ensure high-quality solutions and providing configuration options with clear pros and cons. Designing and implementing intuitive, user-friendly software that enables customer-led customization and flexibility. Collaborating with internal customers and business analysts to clarify requirements and architect effective, AI-driven solutions. Authoring comprehensive technical design and build documentation for all facets of the technical infrastructure. Conducting research and analysis of existing systems to provide accurate time estimates and recommendations to project managers. Actively participating in project meetings and daily scrums to communicate development status, progress, and technical insights. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Visa will accept applications for this role until at least September 30, 2026. Qualifications Basic Qualifications 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications Proven ability to deliver projects on time and within budget by writing high-quality code, mentoring junior developers, understanding workload and usage requirements, and producing clear technical documentation that enables knowledge transfer and long-term supportability across global teams. Experience designing robust, scalable, and moderately complex architectural solutions that integrate across a broader technical ecosystem, while effectively operating as a collaborative member of a globally distributed team across diverse time zones and cultures. Minimum of 2 years of relevant professional experience including hands-on work with AI-powered solutions, with a bachelor's degree; or at least 2 years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD). In-depth knowledge of APIs, web services, and standard relational database concepts. Proven experience with JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML. Strong Python skills and hands-on experience building RESTful or GraphQL APIs. Demonstrated experience building GenAI solutions, agents, or conversational applications, exhibiting the ability to differentiate reasoning approaches like ReAct and Chain-of-Thought (CoT). Demonstrate ability to design and architect Agentic Systems, applying various agent architectures (symbolic, BDI, LLM-based) to design intelligent agents tailored for specific tasks and environments. Implement Core Agent Capabilities. Develop agents that can perceive, reason, plan, act, and learn, utilizing Python and relevant AI libraries and frameworks. Analyze and Evaluate Agent Behavior. Critically assess agent performance, understand the complexities of multi-agent systems and human-agent interaction, and identify risks. Navigate Ethical Landscapes. Identify, analyze, and address the ethical challenges and safety considerations inherent in developing and deploying autonomous AI systems, applying principles of responsible AI. Apply Agentic AI to Solve Problems. Conceptualize and build functional AI agents for practical applications, demonstrating the ability to integrate diverse concepts into cohesive business solutions. Deep understanding of prompt engineering concepts, LLM fine-tuning, and retrieval-augmented generation (RAG). Familiarity with MCP servers or comparable model-serving/hosting platforms. Excellent problem-solving skills, strong communication, and a collaborative attitude. Strong analytical skills with the ability to extensively analyze and improve business processes and workflows. Demonstrated expertise in designing, implementing, and optimizing AI-driven functionalities integrated with ServiceNow, such as custom Agentic AI skills, GenAI integrations, and intelligent automation. Strong technical background in ServiceNow-specific development tools and frameworks (UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps, Update Sets). Strong knowledge of the CMDB, data modeling, data strategies, and integrations. Knowledge of ServiceNow ITSM/ITOM product portfolio including Change Management, Discovery, and Service Mapping. Relevant certifications such as Certified ServiceNow Admin (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD) are highly desirable. Information for US Applicants For roles located in the US, the estimated salary range for this position is $124,300.00 to $ 198,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/24/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 09-30-2026 Job Description We are seeking a highly skilled AI developer with deep expertise in Agentic and Generative AI to drive the next wave of intelligent automation and digital transformation. In this role, you will be at the forefront of designing, implementing, and optimizing AI-powered solutions integrated into the ServiceNow platform. Your primary focus will be on leveraging artificial intelligence, including custom MCP tooling, Agentic scoped applications, and third-party Large Language Models-to enhance workflows, automate complex processes, and deliver innovative business outcomes. You will architect and build custom AI solutions and ensure seamless user experiences through intelligent automation. As a thought leader in AI, you will collaborate with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and contribute to Visa's enterprise AI strategy. In addition to your AI responsibilities, you will develop and configure integrations between ServiceNow and other enterprise applications, manage the full lifecycle of these integrations (from API development and scripting to framework deployment), and ensure robust, secure, and scalable connections. Roles and responsibilities: Designing, developing, and optimizing AI-powered solutions (built within the ServiceNow platform and/or integrated through external custom solutions), including the creation of custom MCP tooling and Agentic solutions. Leveraging AI solutions to integrate and orchestrate third-party Large Language Models (LLMs) such as OpenAI, Google Gemini, etc, driving intelligent automation and enhanced user experiences. Collaborating with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and deliver innovative, AI-driven business outcomes. Troubleshooting and resolving issues with ServiceNow configurations and AI components, ensuring seamless operation and reliability. Identifying requirement gaps to ensure high-quality solutions and providing configuration options with clear pros and cons. Designing and implementing intuitive, user-friendly software that enables customer-led customization and flexibility. Collaborating with internal customers and business analysts to clarify requirements and architect effective, AI-driven solutions. Authoring comprehensive technical design and build documentation for all facets of the technical infrastructure. Conducting research and analysis of existing systems to provide accurate time estimates and recommendations to project managers. Actively participating in project meetings and daily scrums to communicate development status, progress, and technical insights. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Visa will accept applications for this role until at least September 30, 2026. Qualifications Basic Qualifications 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications Proven ability to deliver projects on time and within budget by writing high-quality code, mentoring junior developers, understanding workload and usage requirements, and producing clear technical documentation that enables knowledge transfer and long-term supportability across global teams. Experience designing robust, scalable, and moderately complex architectural solutions that integrate across a broader technical ecosystem, while effectively operating as a collaborative member of a globally distributed team across diverse time zones and cultures. Minimum of 2 years of relevant professional experience including hands-on work with AI-powered solutions, with a bachelor's degree; or at least 2 years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD). In-depth knowledge of APIs, web services, and standard relational database concepts. Proven experience with JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML. Strong Python skills and hands-on experience building RESTful or GraphQL APIs. Demonstrated experience building GenAI solutions, agents, or conversational applications, exhibiting the ability to differentiate reasoning approaches like ReAct and Chain-of-Thought (CoT). Demonstrate ability to design and architect Agentic Systems, applying various agent architectures (symbolic, BDI, LLM-based) to design intelligent agents tailored for specific tasks and environments. Implement Core Agent Capabilities. Develop agents that can perceive, reason, plan, act, and learn, utilizing Python and relevant AI libraries and frameworks. Analyze and Evaluate Agent Behavior. Critically assess agent performance, understand the complexities of multi-agent systems and human-agent interaction, and identify risks. Navigate Ethical Landscapes. Identify, analyze, and address the ethical challenges and safety considerations inherent in developing and deploying autonomous AI systems, applying principles of responsible AI. Apply Agentic AI to Solve Problems. Conceptualize and build functional AI agents for practical applications, demonstrating the ability to integrate diverse concepts into cohesive business solutions. Deep understanding of prompt engineering concepts, LLM fine-tuning, and retrieval-augmented generation (RAG). Familiarity with MCP servers or comparable model-serving/hosting platforms. Excellent problem-solving skills, strong communication, and a collaborative attitude. Strong analytical skills with the ability to extensively analyze and improve business processes and workflows. Demonstrated expertise in designing, implementing, and optimizing AI-driven functionalities integrated with ServiceNow, such as custom Agentic AI skills, GenAI integrations, and intelligent automation. Strong technical background in ServiceNow-specific development tools and frameworks (UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps, Update Sets). Strong knowledge of the CMDB, data modeling, data strategies, and integrations. Knowledge of ServiceNow ITSM/ITOM product portfolio including Change Management, Discovery, and Service Mapping. Relevant certifications such as Certified ServiceNow Admin (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD) are highly desirable. Information for US Applicants For roles located in the US, the estimated salary range for this position is $124,300.00 to $ 198,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Req ID: 388019 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Administration Advisor to join our team in Plano, Texas (US-TX), United States (US). This is a hybrid role based in Plano, Texas , with regular onsite presence required at the NTT DATA Headquarters for team collaboration, project planning, stakeholder engagement, and key operational activities. The role combines remote work with in-office participation to support effective cross-functional partnership and platform delivery. Position Summary We are seeking an experienced Epic IAM & Security Subject Matter Expert (SME) to provide advanced technical leadership and Level 4 support for Epic security, identity and access management (IAM), authentication, and integrations. This role is responsible for security architecture, complex troubleshooting, access governance, and ensuring secure, compliant access across the Epic ecosystem. The ideal candidate will collaborate closely with Epic application teams, IAM, Cybersecurity, Infrastructure, Active Directory/Entra ID administrators, and business stakeholders to deliver secure, scalable, and compliant solutions. Key Responsibilities Epic Security & Access Management Manage and support Epic security models, roles, profiles, classes, and access controls. Troubleshoot complex authentication, authorization, and user access issues. Support privileged and sensitive access management across Epic environments. Conduct access reviews and support audit and compliance activities. Implement least-privilege and segregation-of-duties controls. Identity & Access Management (IAM) Integrate Epic with enterprise IAM solutions including Active Directory, Entra ID, SailPoint, Saviynt, ServiceNow, MFA, and SSO platforms. Support Joiner-Mover-Leaver (JML) processes and automated provisioning/deprovisioning. Troubleshoot identity synchronization, federation, and provisioning issues. Authentication & Single Sign-On Support and troubleshoot SSO, SAML, OAuth/OIDC, MFA, and federation services. Analyze authentication flows, certificates, tokens, and conditional access configurations. Resolve complex access and authentication incidents across interconnected systems. Epic Integrations & Interoperability Support integrations between Epic and enterprise applications. Troubleshoot API, web service, HL7, and FHIR-based integrations. Coordinate resolution of interface and interoperability issues with technical teams. Incident, Problem & Technical Leadership Lead resolution of critical P1/P2/P3 incidents. Perform root cause analysis (RCA) and implement preventive solutions. Serve as the highest technical escalation point for Epic IAM and Security issues. Mentor and provide guidance to L1-L3 support teams. Architecture, Compliance & Automation Design and enhance secure IAM and access management solutions. Support HIPAA, ITGC, audit, and compliance requirements. Develop automation using PowerShell, REST APIs, and scripting technologies. Drive process improvements and operational efficiencies. Required Qualifications 5+ years of experience in Identity & Access Management, Security Administration, or Healthcare IT Security. 3+ years of experience supporting Epic Security and Access Management. Hands-on experience with: Epic Security (Roles, Profiles, Security Classes, Access Controls) Microsoft Active Directory & Entra ID SSO, SAML, OAuth/OIDC, MFA, and Federation Services IAM/IGA platforms such as SailPoint or Saviynt ServiceNow integration and workflow processes Experience supporting automated provisioning and JML processes. Strong troubleshooting skills across access, identity, authentication, and integration domains. Experience with PowerShell, REST APIs, and automation scripting. Understanding of healthcare compliance requirements including HIPAA. Preferred Skills Epic Security Certification. Experience with Epic interoperability technologies including HL7 and FHIR. Knowledge of Privileged Access Management (PAM) solutions. Experience with Conditional Access and Zero Trust security frameworks. Familiarity with cloud identity and access governance best practices. Experience supporting healthcare environments and clinical applications. Strong stakeholder management, communication, and technical leadership skills. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role will depend on the location of the successful candidate. For candidates in either of these locations, the starting pay range is $117,600- $156,800k. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/24/2026
Full time
Req ID: 388019 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Administration Advisor to join our team in Plano, Texas (US-TX), United States (US). This is a hybrid role based in Plano, Texas , with regular onsite presence required at the NTT DATA Headquarters for team collaboration, project planning, stakeholder engagement, and key operational activities. The role combines remote work with in-office participation to support effective cross-functional partnership and platform delivery. Position Summary We are seeking an experienced Epic IAM & Security Subject Matter Expert (SME) to provide advanced technical leadership and Level 4 support for Epic security, identity and access management (IAM), authentication, and integrations. This role is responsible for security architecture, complex troubleshooting, access governance, and ensuring secure, compliant access across the Epic ecosystem. The ideal candidate will collaborate closely with Epic application teams, IAM, Cybersecurity, Infrastructure, Active Directory/Entra ID administrators, and business stakeholders to deliver secure, scalable, and compliant solutions. Key Responsibilities Epic Security & Access Management Manage and support Epic security models, roles, profiles, classes, and access controls. Troubleshoot complex authentication, authorization, and user access issues. Support privileged and sensitive access management across Epic environments. Conduct access reviews and support audit and compliance activities. Implement least-privilege and segregation-of-duties controls. Identity & Access Management (IAM) Integrate Epic with enterprise IAM solutions including Active Directory, Entra ID, SailPoint, Saviynt, ServiceNow, MFA, and SSO platforms. Support Joiner-Mover-Leaver (JML) processes and automated provisioning/deprovisioning. Troubleshoot identity synchronization, federation, and provisioning issues. Authentication & Single Sign-On Support and troubleshoot SSO, SAML, OAuth/OIDC, MFA, and federation services. Analyze authentication flows, certificates, tokens, and conditional access configurations. Resolve complex access and authentication incidents across interconnected systems. Epic Integrations & Interoperability Support integrations between Epic and enterprise applications. Troubleshoot API, web service, HL7, and FHIR-based integrations. Coordinate resolution of interface and interoperability issues with technical teams. Incident, Problem & Technical Leadership Lead resolution of critical P1/P2/P3 incidents. Perform root cause analysis (RCA) and implement preventive solutions. Serve as the highest technical escalation point for Epic IAM and Security issues. Mentor and provide guidance to L1-L3 support teams. Architecture, Compliance & Automation Design and enhance secure IAM and access management solutions. Support HIPAA, ITGC, audit, and compliance requirements. Develop automation using PowerShell, REST APIs, and scripting technologies. Drive process improvements and operational efficiencies. Required Qualifications 5+ years of experience in Identity & Access Management, Security Administration, or Healthcare IT Security. 3+ years of experience supporting Epic Security and Access Management. Hands-on experience with: Epic Security (Roles, Profiles, Security Classes, Access Controls) Microsoft Active Directory & Entra ID SSO, SAML, OAuth/OIDC, MFA, and Federation Services IAM/IGA platforms such as SailPoint or Saviynt ServiceNow integration and workflow processes Experience supporting automated provisioning and JML processes. Strong troubleshooting skills across access, identity, authentication, and integration domains. Experience with PowerShell, REST APIs, and automation scripting. Understanding of healthcare compliance requirements including HIPAA. Preferred Skills Epic Security Certification. Experience with Epic interoperability technologies including HL7 and FHIR. Knowledge of Privileged Access Management (PAM) solutions. Experience with Conditional Access and Zero Trust security frameworks. Familiarity with cloud identity and access governance best practices. Experience supporting healthcare environments and clinical applications. Strong stakeholder management, communication, and technical leadership skills. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role will depend on the location of the successful candidate. For candidates in either of these locations, the starting pay range is $117,600- $156,800k. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/24/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Description: We are seeking an experienced SailPoint Senior Engineer to design, implement, and maintain our identity governance and administration (IGA) solutions. The ideal candidate will have deep expertise in SailPoint IdentityIQ and a strong background in Identity and Access Management. This role requires a self-motivated professional who can operate independently as part of a small, two-person team and will be responsible for mentoring a junior engineer. Additionally, this person will serve as the Scrum Master for the team (no certification required). Requirements: Implementation & Configuration Design, develop, and implement SailPoint IdentityIQ solutions to meet business requirements Configure and customize workflows, forms, policies, rules, and connectors Develop custom connectors for application integration using Java, BeanShell, and REST APIs Create and maintain certification campaigns, access requests, and provisioning workflows Implement role-based access control (RBAC) models and role mining initiatives Technical Leadership Lead technical design sessions and provide architecture guidance for IAM solutions Mentor and develop the junior engineer, providing guidance on technical skills and best practices Conduct code reviews and ensure adherence to best practices and coding standards Evaluate and recommend new features and capabilities within the SailPoint platform Integration & Administration Integrate SailPoint with various enterprise applications including Active Directory, Azure AD, SAP, and ServiceNow Troubleshoot and resolve complex technical issues related to identity management Perform platform upgrades, patches, and environment maintenance Optimize system performance and ensure scalability Compliance & Security Implement access certification processes and remediation workflows Develop reports and dashboards for audit and compliance purposes Ensure security best practices are followed in all implementations Required Qualifications Education & Experience MA/MS degree 10+ years of professional experience 3+ years of hands-on experience with SailPoint IdentityIQ Experience with at least 2 full lifecycle SailPoint implementations Technical Skills Expert knowledge of SailPoint IdentityIQ platform Strong programming skills in Java, BeanShell, JavaScript, and XML Proficiency in developing custom connectors and adapters Experience with REST/SOAP APIs and web services Knowledge of LDAP, Active Directory, and directory services Familiarity with SCIM, SAML, OAuth, and other IAM protocols Understanding of SQL and database concepts Experience with UNIX/Linux and Windows environments Proficiency in Azure DevOps for version control, CI/CD pipelines, and project management Professional Skills Strong analytical and problem-solving abilities Proven ability to work independently with minimal supervision Self-starter with strong initiative and ownership mindset Ability to manage multiple priorities and projects simultaneously Strong mentoring and knowledge transfer skills Preferred Qualifications SailPoint IdentityIQ Engineer or Architect certification Knowledge of other IAM tools (Okta, Ping, Azure AD) Experience with DevOps practices and CI/CD pipelines Familiarity with cloud platforms (AWS, Azure, GCP)
09/24/2026
Full time
Job Description Job Description Description: We are seeking an experienced SailPoint Senior Engineer to design, implement, and maintain our identity governance and administration (IGA) solutions. The ideal candidate will have deep expertise in SailPoint IdentityIQ and a strong background in Identity and Access Management. This role requires a self-motivated professional who can operate independently as part of a small, two-person team and will be responsible for mentoring a junior engineer. Additionally, this person will serve as the Scrum Master for the team (no certification required). Requirements: Implementation & Configuration Design, develop, and implement SailPoint IdentityIQ solutions to meet business requirements Configure and customize workflows, forms, policies, rules, and connectors Develop custom connectors for application integration using Java, BeanShell, and REST APIs Create and maintain certification campaigns, access requests, and provisioning workflows Implement role-based access control (RBAC) models and role mining initiatives Technical Leadership Lead technical design sessions and provide architecture guidance for IAM solutions Mentor and develop the junior engineer, providing guidance on technical skills and best practices Conduct code reviews and ensure adherence to best practices and coding standards Evaluate and recommend new features and capabilities within the SailPoint platform Integration & Administration Integrate SailPoint with various enterprise applications including Active Directory, Azure AD, SAP, and ServiceNow Troubleshoot and resolve complex technical issues related to identity management Perform platform upgrades, patches, and environment maintenance Optimize system performance and ensure scalability Compliance & Security Implement access certification processes and remediation workflows Develop reports and dashboards for audit and compliance purposes Ensure security best practices are followed in all implementations Required Qualifications Education & Experience MA/MS degree 10+ years of professional experience 3+ years of hands-on experience with SailPoint IdentityIQ Experience with at least 2 full lifecycle SailPoint implementations Technical Skills Expert knowledge of SailPoint IdentityIQ platform Strong programming skills in Java, BeanShell, JavaScript, and XML Proficiency in developing custom connectors and adapters Experience with REST/SOAP APIs and web services Knowledge of LDAP, Active Directory, and directory services Familiarity with SCIM, SAML, OAuth, and other IAM protocols Understanding of SQL and database concepts Experience with UNIX/Linux and Windows environments Proficiency in Azure DevOps for version control, CI/CD pipelines, and project management Professional Skills Strong analytical and problem-solving abilities Proven ability to work independently with minimal supervision Self-starter with strong initiative and ownership mindset Ability to manage multiple priorities and projects simultaneously Strong mentoring and knowledge transfer skills Preferred Qualifications SailPoint IdentityIQ Engineer or Architect certification Knowledge of other IAM tools (Okta, Ping, Azure AD) Experience with DevOps practices and CI/CD pipelines Familiarity with cloud platforms (AWS, Azure, GCP)
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
09/23/2026
Full time
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
Direct Line Workforce Solutions
Oak Park, Illinois
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
09/23/2026
Full time
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
Direct Line Workforce Solutions
Evanston, Illinois
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
09/23/2026
Full time
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
Location: San Antonio Farinon Park, Dallas - 1201 Elm St At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity We are offering you a demanding role. You will use the most advanced Quality models to implement the newest delivery excellence solutions. This position includes possibility to interact within international environment and work with the most recognizable and influential players in Delivery Excellence space. Your key responsibilities Responsible for designing, developing, implementing, and supporting enterprise API solutions using Apigee, ensuring secure, scalable, and high-performing API ecosystems. Accountable for API lifecycle management including API design, development, security, deployment, monitoring, versioning, and governance. Assess, design, build, test, deploy, and document API integrations between enterprise applications, cloud platforms, third-party vendors, and partner systems. Design and implement reusable API proxies, shared flows, security policies, and common integration components. Must be comfortable working in Agile methodology, driving technical discussions, gathering requirements from multiple stakeholders, and preparing technical solution specifications. Develop API management solutions including traffic management, authentication, authorization, rate limiting, caching, and threat protection. Identify root causes of production issues and provide technical solutions for performance optimization and operational stability. Forecast technical risks, dependencies, and mitigation plans and communicate them proactively with architects and delivery managers. Ensure API governance standards, security compliance, and enterprise integration best practices are followed across projects. Contribute to organization assets, accelerators, frameworks, reusable components, and process improvements. Deliver Proof of Concepts (PoCs), conduct code reviews, and mentor junior developers. Implement DevOps and CI/CD practices for API development, testing, deployment, and monitoring. Support integration testing, performance testing, security testing, and user acceptance testing activities. Collaborate with business, security, infrastructure, and application teams to deliver scalable API-led connectivity solutions. Key skills: Experience in API Management and Integration projects and hands-on experience in Apigee development. Must have implementation experience using Apigee in at least 2 enterprise-scale projects. Strong experience with Apigee Edge and/or Apigee X. Experience designing and implementing RESTful APIs and API-first architectures. Strong hands-on experience with API Proxy development, Shared Flows, Flow Hooks, API Products, Developers, Apps, and Monetization concepts. Experience implementing API security standards including OAuth 2.0, OpenID Connect, JWT, SAML, API Keys, mTLS, and SSL/TLS. Experience with API Gateway policies such as Spike Arrest, Quota, Caching, Threat Protection, Traffic Management, Message Transformation, and Logging. Strong knowledge of JavaScript and policy-based API development within Apigee. Experience integrating enterprise applications, ERP systems, CRM applications, SaaS platforms, and cloud-native services. Experience with REST, SOAP, JSON, XML, OpenAPI/Swagger specifications, Microservices, and Event-Driven Architecture. Hands-on experience troubleshooting API performance, latency, scalability, and security issues. Experience with logging and monitoring tools such as Splunk, ELK, Dynatrace, Grafana, Cloud Monitoring, or equivalent platforms. Knowledge of CI/CD tools including Jenkins, GitHub, GitLab, Azure DevOps, Maven, and automated deployment pipelines. Experience working with Kubernetes, Docker, and cloud platforms such as Google Cloud Platform (preferred), AWS, or Azure. Understanding of API Governance, API Analytics, Developer Portals, and API Lifecycle Management. Multi-domain expertise and experience with other integration platforms is an added advantage. Strong written and verbal communication skills. Apigee API Engineer Certification or related Google Cloud certifications are preferred. Should be capable of mentoring team members and handling customer interactions independently. Skills and attributes for success: Strong communication skills and ability to collaborate with business delivery teams. Analytical thinking. Strong team-player and self-started attitude. Ability to create quality process documentation. Well organized, attentive to details attitude. To qualify for the role, you must have: College degree in Computer Science, Engineering, Information Technology, or related field. Minimum 3 years of experience in API development, integration, and API management projects. Strong understanding of API Security, API Governance, and Enterprise Integration Patterns. Experience handling production support, incident management, and root cause analysis. Ability to manage technical risks and customer escalations. Ability to interact effectively across business, technical, and leadership teams. Experience working in Agile Scrum and DevOps environments. Additionally, good to have: Experience with other API Management platforms such as IBM API Connect (APIC) and DataPower will be an added advantage. Experience with event streaming platforms such as Kafka or Pub/Sub. Knowledge of project management tools like JIRA, Azure DevOps, and Confluence. Exposure to DevOps automation, Infrastructure as Code (Terraform), and cloud-native architectures. Knowledge of SDLC, Waterfall, Agile, SAFe Agile, and Scrum methodologies. Experience with API monetization and partner onboarding solutions. Understanding of enterprise architecture frameworks and digital transformation programs. Ideally, you'll also have: Ability to define processes for teams. Experience in project audits and reviews. Ability to analyse risks and metrics of projects. What we look for: A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What working at EY offers At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies - and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now What we offer you At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices - $80,300 to $149,100 Bay Area California offices - $83,700 to $155,300 All other offices locations in the US, including Sacramento - $67,000 to $136,800 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage . click apply for full job details
09/23/2026
Full time
Location: San Antonio Farinon Park, Dallas - 1201 Elm St At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity We are offering you a demanding role. You will use the most advanced Quality models to implement the newest delivery excellence solutions. This position includes possibility to interact within international environment and work with the most recognizable and influential players in Delivery Excellence space. Your key responsibilities Responsible for designing, developing, implementing, and supporting enterprise API solutions using Apigee, ensuring secure, scalable, and high-performing API ecosystems. Accountable for API lifecycle management including API design, development, security, deployment, monitoring, versioning, and governance. Assess, design, build, test, deploy, and document API integrations between enterprise applications, cloud platforms, third-party vendors, and partner systems. Design and implement reusable API proxies, shared flows, security policies, and common integration components. Must be comfortable working in Agile methodology, driving technical discussions, gathering requirements from multiple stakeholders, and preparing technical solution specifications. Develop API management solutions including traffic management, authentication, authorization, rate limiting, caching, and threat protection. Identify root causes of production issues and provide technical solutions for performance optimization and operational stability. Forecast technical risks, dependencies, and mitigation plans and communicate them proactively with architects and delivery managers. Ensure API governance standards, security compliance, and enterprise integration best practices are followed across projects. Contribute to organization assets, accelerators, frameworks, reusable components, and process improvements. Deliver Proof of Concepts (PoCs), conduct code reviews, and mentor junior developers. Implement DevOps and CI/CD practices for API development, testing, deployment, and monitoring. Support integration testing, performance testing, security testing, and user acceptance testing activities. Collaborate with business, security, infrastructure, and application teams to deliver scalable API-led connectivity solutions. Key skills: Experience in API Management and Integration projects and hands-on experience in Apigee development. Must have implementation experience using Apigee in at least 2 enterprise-scale projects. Strong experience with Apigee Edge and/or Apigee X. Experience designing and implementing RESTful APIs and API-first architectures. Strong hands-on experience with API Proxy development, Shared Flows, Flow Hooks, API Products, Developers, Apps, and Monetization concepts. Experience implementing API security standards including OAuth 2.0, OpenID Connect, JWT, SAML, API Keys, mTLS, and SSL/TLS. Experience with API Gateway policies such as Spike Arrest, Quota, Caching, Threat Protection, Traffic Management, Message Transformation, and Logging. Strong knowledge of JavaScript and policy-based API development within Apigee. Experience integrating enterprise applications, ERP systems, CRM applications, SaaS platforms, and cloud-native services. Experience with REST, SOAP, JSON, XML, OpenAPI/Swagger specifications, Microservices, and Event-Driven Architecture. Hands-on experience troubleshooting API performance, latency, scalability, and security issues. Experience with logging and monitoring tools such as Splunk, ELK, Dynatrace, Grafana, Cloud Monitoring, or equivalent platforms. Knowledge of CI/CD tools including Jenkins, GitHub, GitLab, Azure DevOps, Maven, and automated deployment pipelines. Experience working with Kubernetes, Docker, and cloud platforms such as Google Cloud Platform (preferred), AWS, or Azure. Understanding of API Governance, API Analytics, Developer Portals, and API Lifecycle Management. Multi-domain expertise and experience with other integration platforms is an added advantage. Strong written and verbal communication skills. Apigee API Engineer Certification or related Google Cloud certifications are preferred. Should be capable of mentoring team members and handling customer interactions independently. Skills and attributes for success: Strong communication skills and ability to collaborate with business delivery teams. Analytical thinking. Strong team-player and self-started attitude. Ability to create quality process documentation. Well organized, attentive to details attitude. To qualify for the role, you must have: College degree in Computer Science, Engineering, Information Technology, or related field. Minimum 3 years of experience in API development, integration, and API management projects. Strong understanding of API Security, API Governance, and Enterprise Integration Patterns. Experience handling production support, incident management, and root cause analysis. Ability to manage technical risks and customer escalations. Ability to interact effectively across business, technical, and leadership teams. Experience working in Agile Scrum and DevOps environments. Additionally, good to have: Experience with other API Management platforms such as IBM API Connect (APIC) and DataPower will be an added advantage. Experience with event streaming platforms such as Kafka or Pub/Sub. Knowledge of project management tools like JIRA, Azure DevOps, and Confluence. Exposure to DevOps automation, Infrastructure as Code (Terraform), and cloud-native architectures. Knowledge of SDLC, Waterfall, Agile, SAFe Agile, and Scrum methodologies. Experience with API monetization and partner onboarding solutions. Understanding of enterprise architecture frameworks and digital transformation programs. Ideally, you'll also have: Ability to define processes for teams. Experience in project audits and reviews. Ability to analyse risks and metrics of projects. What we look for: A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What working at EY offers At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies - and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now What we offer you At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices - $80,300 to $149,100 Bay Area California offices - $83,700 to $155,300 All other offices locations in the US, including Sacramento - $67,000 to $136,800 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage . click apply for full job details
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EPM Financial Consolidation and Close (FCCS) Production Support Specialist (REMOTE) to join our team! This is a fully remote role and can be based anywhere in the US. We are seeking an experienced Oracle EDMCS professional to lead the implementation, maintenance, and governance of enterprise metadata and master data management solutions. You will ensure that hierarchies, dimensions, and reference data remain accurate, synchronized, and well-controlled across Oracle EPM, ERP, and downstream third-party applications. This role partners with Finance, Accounting, and IT stakeholders to support, enhance, and optimize existing financial systems and integrations. Job Responsibilities Include: Provide day-to-day functional and technical support for Oracle Financial Consolidation and Close (FCCS), including metadata management, consolidation rules, workflows, and process monitoring. Configure core EDMCS components including Node Types, Node Sets, Viewpoints, Hierarchies, and Property Definitions Design scalable organizational data structures for the Chart of Accounts (COA), Cost Centers, Departments, Legal Entities, and Product Hierarchies Set up integrations and data synchronization between EDMCS and Oracle Cloud applications (such as FCCS, Planning/Freeform, and ERP Cloud) Maintain and enhance ERP, EPM , Custom applications scenarios, entities, accounts, and intercompany structures. Define and manage metadata approval workflows, request interfaces, and change control mechanisms. Establish business validation rules, derivations, and subscriptions to automate and control data changes. Maintain system security, access controls, and granular role assignments Troubleshoot consolidation issues, data discrepancies, and financial reporting variances across source systems. Manage system operations related to the close process, including running consolidations, translations, calculations, and validations. Collaborate with IT, data engineering, and application owners during integration projects, upgrades, and system migrations. Serve as a subject matter expert (SME) on EDMCS functionality and work with stakeholder for any BAU changes Ensure reporting aligns with corporate accounting policies, financial structures, and audit requirements. Provide user training, guidance, and support for change request submission and hierarchy management. Document issues, enhancements, and process changes following ITIL standards (ServiceNow or similar). Support internal and external audit activities through documentation, controls, and system evidence. Recommend technology and process improvements that enhance financial operations efficiency. Work with cross functional teams to automate manual financial workflows using the appropriate tools. Identify opportunities to optimize metadata structures, automation, and data governance workflows. Basic Qualifications: 5-8+ years of experience in Oracle EPM/ERP, with hands-on expertise specifically in Oracle EDMCS. 5+ years of experience supporting Oracle FCCS and/or Hyperion Financial Management. 3-5 years of experience with data exchange/FDMEE/FDM data integrations. 3-5 years of strong understanding of financial accounting, consolidations, intercompany eliminations, FX translation, and period-close processes. + 5 years of experience with Oracle Cloud Narrative Reporting/Reports and/or Financial Reporting Studio Web +5 years of experience with Oracle Smart View (creating new reports, supporting ad hoc, break fix, etc.) 5+ years of Experience managing hierarchies, dimensions, and metadata governance processes. 5+ years of Hands-on experience configuring integrations, exports/imports, and connections to source/target systems. Preferred Skills: Strong knowledge of automation using Oracle EPMAutomate. Strong analytical, documentation, and problem solving skills. Highly organized and detail oriented. Strong communicator able to partner effectively with Finance, IT, and business stakeholders. Adaptable and proactive, with a continuous improvement mindset. Comfortable managing multiple priorities in a dynamic environment. Experience with Oracle ERP Cloud, data warehouses, OCI, Oracle API Gateway. Basic understanding on Oracle ARCS, ,FreeForm, TRCS products knowledge. Experience in the Banking sector is preferred. Ability to write Groovy rules, REST API calls, or SQL is preferred. Oracle EPM Cloud EDMCS certification is preferred. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $92,408.00 - $213,906.00 annual salary. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/23/2026
Full time
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EPM Financial Consolidation and Close (FCCS) Production Support Specialist (REMOTE) to join our team! This is a fully remote role and can be based anywhere in the US. We are seeking an experienced Oracle EDMCS professional to lead the implementation, maintenance, and governance of enterprise metadata and master data management solutions. You will ensure that hierarchies, dimensions, and reference data remain accurate, synchronized, and well-controlled across Oracle EPM, ERP, and downstream third-party applications. This role partners with Finance, Accounting, and IT stakeholders to support, enhance, and optimize existing financial systems and integrations. Job Responsibilities Include: Provide day-to-day functional and technical support for Oracle Financial Consolidation and Close (FCCS), including metadata management, consolidation rules, workflows, and process monitoring. Configure core EDMCS components including Node Types, Node Sets, Viewpoints, Hierarchies, and Property Definitions Design scalable organizational data structures for the Chart of Accounts (COA), Cost Centers, Departments, Legal Entities, and Product Hierarchies Set up integrations and data synchronization between EDMCS and Oracle Cloud applications (such as FCCS, Planning/Freeform, and ERP Cloud) Maintain and enhance ERP, EPM , Custom applications scenarios, entities, accounts, and intercompany structures. Define and manage metadata approval workflows, request interfaces, and change control mechanisms. Establish business validation rules, derivations, and subscriptions to automate and control data changes. Maintain system security, access controls, and granular role assignments Troubleshoot consolidation issues, data discrepancies, and financial reporting variances across source systems. Manage system operations related to the close process, including running consolidations, translations, calculations, and validations. Collaborate with IT, data engineering, and application owners during integration projects, upgrades, and system migrations. Serve as a subject matter expert (SME) on EDMCS functionality and work with stakeholder for any BAU changes Ensure reporting aligns with corporate accounting policies, financial structures, and audit requirements. Provide user training, guidance, and support for change request submission and hierarchy management. Document issues, enhancements, and process changes following ITIL standards (ServiceNow or similar). Support internal and external audit activities through documentation, controls, and system evidence. Recommend technology and process improvements that enhance financial operations efficiency. Work with cross functional teams to automate manual financial workflows using the appropriate tools. Identify opportunities to optimize metadata structures, automation, and data governance workflows. Basic Qualifications: 5-8+ years of experience in Oracle EPM/ERP, with hands-on expertise specifically in Oracle EDMCS. 5+ years of experience supporting Oracle FCCS and/or Hyperion Financial Management. 3-5 years of experience with data exchange/FDMEE/FDM data integrations. 3-5 years of strong understanding of financial accounting, consolidations, intercompany eliminations, FX translation, and period-close processes. + 5 years of experience with Oracle Cloud Narrative Reporting/Reports and/or Financial Reporting Studio Web +5 years of experience with Oracle Smart View (creating new reports, supporting ad hoc, break fix, etc.) 5+ years of Experience managing hierarchies, dimensions, and metadata governance processes. 5+ years of Hands-on experience configuring integrations, exports/imports, and connections to source/target systems. Preferred Skills: Strong knowledge of automation using Oracle EPMAutomate. Strong analytical, documentation, and problem solving skills. Highly organized and detail oriented. Strong communicator able to partner effectively with Finance, IT, and business stakeholders. Adaptable and proactive, with a continuous improvement mindset. Comfortable managing multiple priorities in a dynamic environment. Experience with Oracle ERP Cloud, data warehouses, OCI, Oracle API Gateway. Basic understanding on Oracle ARCS, ,FreeForm, TRCS products knowledge. Experience in the Banking sector is preferred. Ability to write Groovy rules, REST API calls, or SQL is preferred. Oracle EPM Cloud EDMCS certification is preferred. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $92,408.00 - $213,906.00 annual salary. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Desktop Engineer (AV/VIP Support) Location: Bridgewater NJ (onsite) Experience: 6+ Years Role Summary: The EUC/AV Engineer will provide onsite and remote support for end-user devices, collaboration tools, AV rooms, joiner/mover/leaver activities, asset management, and ServiceNow ticket handling for end users. Key Responsibilities End User Computing & Deskside Support: Provide deskside support for Windows/macOS devices, peripherals, printers, mobile devices, and Microsoft 365 applications. Troubleshoot incidents, fulfil service requests, support VIP users, and maintain accurate ServiceNow updates. Coordinate with remote teams, IT team, vendors, and the Tech Lead for escalations and dispatch support. Remote Support Coordination Support remote diagnosis, software installation, patch verification, Intune actions, and ticket closure. Device Lifecycle Management & IMACD Build, image, enroll, deploy, refresh, recover, and decommission end-user devices. Maintain accurate asset tagging, handover, CMDB updates, reconciliation, and disposal support. Joiner, Mover & Leaver Support Prepare devices and peripherals for joiners, support movers, collect assets from leavers, and update asset records. AV & Collaboration Support Perform meeting room readiness checks and troubleshoot Teams/Zoom Rooms, AV devices, displays, cameras, microphones, and control panels. Provide AV support for executive meetings, town halls, training sessions, hybrid meetings, and approved events. Asset Management & Reporting Support Track assets, update CMDB records, support inventory validation, audits, and operational reporting. Service Management & Continuous Improvement Follow ITIL-aligned processes, meet SLA expectations, identify recurring issues, and contribute to knowledge articles and service improvements. Required Skills & Experience 5-7 years of experience in deskside, EUC, endpoint, or field support. Knowledge of Windows 10/11, basic macOS, mobile devices, Microsoft 365, ServiceNow, Intune, imaging, and deployment. Experience with printers, peripherals, docking stations, AV rooms, Teams Rooms, Zoom Rooms, Crestron, Logitech, and related collaboration technologies. Strong customer service, VIP support, communication, documentation, troubleshooting, and time management skills. Preferred Qualifications ITIL, Microsoft 365, endpoint, desktop support, or AV certifications preferred. Managed services, life sciences, pharmaceutical, or regulated environment experience is an advantage. Why should you apply for this role? As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients. DI: Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. $60,000 - $70,000 a year Know what it's like to work and grow at Brillio: Click here
09/23/2026
Full time
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Desktop Engineer (AV/VIP Support) Location: Bridgewater NJ (onsite) Experience: 6+ Years Role Summary: The EUC/AV Engineer will provide onsite and remote support for end-user devices, collaboration tools, AV rooms, joiner/mover/leaver activities, asset management, and ServiceNow ticket handling for end users. Key Responsibilities End User Computing & Deskside Support: Provide deskside support for Windows/macOS devices, peripherals, printers, mobile devices, and Microsoft 365 applications. Troubleshoot incidents, fulfil service requests, support VIP users, and maintain accurate ServiceNow updates. Coordinate with remote teams, IT team, vendors, and the Tech Lead for escalations and dispatch support. Remote Support Coordination Support remote diagnosis, software installation, patch verification, Intune actions, and ticket closure. Device Lifecycle Management & IMACD Build, image, enroll, deploy, refresh, recover, and decommission end-user devices. Maintain accurate asset tagging, handover, CMDB updates, reconciliation, and disposal support. Joiner, Mover & Leaver Support Prepare devices and peripherals for joiners, support movers, collect assets from leavers, and update asset records. AV & Collaboration Support Perform meeting room readiness checks and troubleshoot Teams/Zoom Rooms, AV devices, displays, cameras, microphones, and control panels. Provide AV support for executive meetings, town halls, training sessions, hybrid meetings, and approved events. Asset Management & Reporting Support Track assets, update CMDB records, support inventory validation, audits, and operational reporting. Service Management & Continuous Improvement Follow ITIL-aligned processes, meet SLA expectations, identify recurring issues, and contribute to knowledge articles and service improvements. Required Skills & Experience 5-7 years of experience in deskside, EUC, endpoint, or field support. Knowledge of Windows 10/11, basic macOS, mobile devices, Microsoft 365, ServiceNow, Intune, imaging, and deployment. Experience with printers, peripherals, docking stations, AV rooms, Teams Rooms, Zoom Rooms, Crestron, Logitech, and related collaboration technologies. Strong customer service, VIP support, communication, documentation, troubleshooting, and time management skills. Preferred Qualifications ITIL, Microsoft 365, endpoint, desktop support, or AV certifications preferred. Managed services, life sciences, pharmaceutical, or regulated environment experience is an advantage. Why should you apply for this role? As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients. DI: Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. $60,000 - $70,000 a year Know what it's like to work and grow at Brillio: Click here
Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Do you dream of IP addresses and want to build tools for the networks that power the future? Are you passionate about automating repetitive tasks for users and delighting them with easy buttons? Are you a Front-End Developer? If so, then we want you on our team! We're looking for a talented Software Engineer/Network Automation (Front End Development) to join our growing Network Automation team. In this role, you'll be a key player in building, scaling, and automating the next generation of our network tooling infrastructure. Responsibilities Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting Leverage open-source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline NOC information gathering, internal communication, and communication with customers Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets Refactor and consolidate existing tools to be a cohesive suite of tools that improve ease of use and reduce swivel-chairing to get the job done Collaborate with cross-functional teams (DevOps, Security, SRE) to ensure security and optimal application performance Own new features through the project lifecycle, working collaboratively with a team of software developers to ensure timely delivery of high-quality software solutions Stay up to date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization Qualifications Self-motivated and demonstrates a strong attention to detail. Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle Experience with network automation tools and scripting languages (Python, Ansible, Terraform) Experience in both building and integrating with RESTful APIs Experience with async processing and message bus communications (RabbitMQ, Kafka) Experience creating and executing automated software testing Strong abilities on the Linux command line, working with various flavors of Linux and Docker/Kubernetes Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems. Previous experience delivering, maintaining and promoting a production software product Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc Experience using Git for code management, review and deployment A passion for tackling complex problems and combining technical and process solutions Bonus Points if you have: Network Automation Experience Experience working with various network device vendors (via API or Netconf) including Juniper, Nokia, Infinera, Ciena, Fujitsu and Cisco Command-Line experience with networking equipment (Juniper, Nokia, etc.) Experience with various network orchestration platforms, such as Ciena Blue Planet MDSO, Cisco NSO, or others Experience with monitoring platforms such as SevOne, Assure1, and Nagios Certifications such as CCNA, JNCIP, or other networking certifications Experience with Perl Education & Experience Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience) Minimum of seven (7) years of experience in software development with a variety of languages such as Python, Javascript, SQL, HTML, and GraphQL Estimated base salary range: $112,800 - $135,000 USD/annually. Work Authorization Requirement: Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness Excellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Generous paid time off policy including paid parental leave Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, "Biometric Data"), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1's policies, which can be found here: Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data - including through CLEAR - you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.
09/23/2026
Full time
Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Do you dream of IP addresses and want to build tools for the networks that power the future? Are you passionate about automating repetitive tasks for users and delighting them with easy buttons? Are you a Front-End Developer? If so, then we want you on our team! We're looking for a talented Software Engineer/Network Automation (Front End Development) to join our growing Network Automation team. In this role, you'll be a key player in building, scaling, and automating the next generation of our network tooling infrastructure. Responsibilities Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting Leverage open-source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline NOC information gathering, internal communication, and communication with customers Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets Refactor and consolidate existing tools to be a cohesive suite of tools that improve ease of use and reduce swivel-chairing to get the job done Collaborate with cross-functional teams (DevOps, Security, SRE) to ensure security and optimal application performance Own new features through the project lifecycle, working collaboratively with a team of software developers to ensure timely delivery of high-quality software solutions Stay up to date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization Qualifications Self-motivated and demonstrates a strong attention to detail. Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle Experience with network automation tools and scripting languages (Python, Ansible, Terraform) Experience in both building and integrating with RESTful APIs Experience with async processing and message bus communications (RabbitMQ, Kafka) Experience creating and executing automated software testing Strong abilities on the Linux command line, working with various flavors of Linux and Docker/Kubernetes Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems. Previous experience delivering, maintaining and promoting a production software product Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc Experience using Git for code management, review and deployment A passion for tackling complex problems and combining technical and process solutions Bonus Points if you have: Network Automation Experience Experience working with various network device vendors (via API or Netconf) including Juniper, Nokia, Infinera, Ciena, Fujitsu and Cisco Command-Line experience with networking equipment (Juniper, Nokia, etc.) Experience with various network orchestration platforms, such as Ciena Blue Planet MDSO, Cisco NSO, or others Experience with monitoring platforms such as SevOne, Assure1, and Nagios Certifications such as CCNA, JNCIP, or other networking certifications Experience with Perl Education & Experience Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience) Minimum of seven (7) years of experience in software development with a variety of languages such as Python, Javascript, SQL, HTML, and GraphQL Estimated base salary range: $112,800 - $135,000 USD/annually. Work Authorization Requirement: Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness Excellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Generous paid time off policy including paid parental leave Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, "Biometric Data"), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1's policies, which can be found here: Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data - including through CLEAR - you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.
Fayetteville Public Works Commission
Fayetteville, North Carolina
Job Summary Fayetteville Public Works Commission is seeking an Oracle Application Analyst (C2M/CCS) to support, maintain, and enhance enterprise utility applications, including Oracle Utilities Customer to Meter (C2M) and Customer Cloud Service (CCS). This role ensures reliable system performance while supporting customer service and billing operations. Key Responsibilities Provide day to day support for Oracle Utilities C2M/CCS applications Troubleshoot, analyze, and resolve system and application issues Configure and maintain application functionality Support integrations, APIs, batch processes, and interface monitoring Execute system, integration, and user acceptance testing (UAT) Assist with upgrades, patches, and change management processes Develop and maintain system documentation and knowledgebase materials Partner with business users to gather requirements and implement solutions Generate reports and support data extraction using queries Support customer service, billing, and meter to cash processes Minimum Qualifications Bachelor's degree + 3 years of application support experience OR Associate degree + 7 years experience OR High school diploma + 11 years experience Experience supporting enterprise applications in a production environment Strong troubleshooting and problem solving skills Understanding of SDLC and change management processes Preferred Qualifications Experience with Oracle Utilities C2M, CCS, or CIS platforms Knowledge of utility billing and meter to cash processes Experience with integrations, APIs, or SaaS/cloud applications Familiarity with ServiceNow or similar ticketing systems Experience with testing, upgrades, and release management Additional Information Strong communication and documentation skills required Ability to manage multiple priorities in a fast paced environment Office based role with prolonged computer use Special Requirements Ability to perform the essential functions of the position, including extended computer based work. What We Offer Health & Wellness Benefits: Medical, Dental, and Vision Plans with HSA and FSA options. Group Life and Long Term Disability Insurance. Cafeteria plan and flexible benefits program Wellness program with incentives and benefit credits through Know Your Number participation Onsite Gym and Onsite Medical Facility. Retirement & Financial Benefits: Pension through the NC Local Government Employees' Retirement System. 401(k) Match Retirement Plan. 457 Plan for additional retirement savings. The opportunity to work for an award winning utility recognized for excellence, reliability, and community stewardship A mission driven environment where leadership, innovation, and operational excellence directly impact the quality of life for the community we serve. Work Life Balance & Support: Paid Holidays and PTO with rollover options. Employee Assistance Program (EAP) Career Development: Mentorship and career development programs, and opportunities for advancement. Apply today to support critical systems that power utility operations and customer service for our community. EMPLOYER'S RIGHTS: This job description is general and illustrative of the kind of duties required of this position. It is not exhaustive and does not contain a detailed description of all the duties that may be assigned to the incumbent occupying this position. Applicants must be currently authorized to work in the United States on a full-time basis. PWC does not offer employment-based visa sponsorship now or in the future. Grade 414 $81,932.46-$107,946.02/ Salary
09/23/2026
Full time
Job Summary Fayetteville Public Works Commission is seeking an Oracle Application Analyst (C2M/CCS) to support, maintain, and enhance enterprise utility applications, including Oracle Utilities Customer to Meter (C2M) and Customer Cloud Service (CCS). This role ensures reliable system performance while supporting customer service and billing operations. Key Responsibilities Provide day to day support for Oracle Utilities C2M/CCS applications Troubleshoot, analyze, and resolve system and application issues Configure and maintain application functionality Support integrations, APIs, batch processes, and interface monitoring Execute system, integration, and user acceptance testing (UAT) Assist with upgrades, patches, and change management processes Develop and maintain system documentation and knowledgebase materials Partner with business users to gather requirements and implement solutions Generate reports and support data extraction using queries Support customer service, billing, and meter to cash processes Minimum Qualifications Bachelor's degree + 3 years of application support experience OR Associate degree + 7 years experience OR High school diploma + 11 years experience Experience supporting enterprise applications in a production environment Strong troubleshooting and problem solving skills Understanding of SDLC and change management processes Preferred Qualifications Experience with Oracle Utilities C2M, CCS, or CIS platforms Knowledge of utility billing and meter to cash processes Experience with integrations, APIs, or SaaS/cloud applications Familiarity with ServiceNow or similar ticketing systems Experience with testing, upgrades, and release management Additional Information Strong communication and documentation skills required Ability to manage multiple priorities in a fast paced environment Office based role with prolonged computer use Special Requirements Ability to perform the essential functions of the position, including extended computer based work. What We Offer Health & Wellness Benefits: Medical, Dental, and Vision Plans with HSA and FSA options. Group Life and Long Term Disability Insurance. Cafeteria plan and flexible benefits program Wellness program with incentives and benefit credits through Know Your Number participation Onsite Gym and Onsite Medical Facility. Retirement & Financial Benefits: Pension through the NC Local Government Employees' Retirement System. 401(k) Match Retirement Plan. 457 Plan for additional retirement savings. The opportunity to work for an award winning utility recognized for excellence, reliability, and community stewardship A mission driven environment where leadership, innovation, and operational excellence directly impact the quality of life for the community we serve. Work Life Balance & Support: Paid Holidays and PTO with rollover options. Employee Assistance Program (EAP) Career Development: Mentorship and career development programs, and opportunities for advancement. Apply today to support critical systems that power utility operations and customer service for our community. EMPLOYER'S RIGHTS: This job description is general and illustrative of the kind of duties required of this position. It is not exhaustive and does not contain a detailed description of all the duties that may be assigned to the incumbent occupying this position. Applicants must be currently authorized to work in the United States on a full-time basis. PWC does not offer employment-based visa sponsorship now or in the future. Grade 414 $81,932.46-$107,946.02/ Salary
