Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
09/23/2026
Full time
Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
09/23/2026
Full time
Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
09/23/2026
Full time
Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
09/23/2026
Full time
Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
09/23/2026
Full time
Innova is seeking an SAP Asset Management Business Analyst to optimize asset lifecycle processes within our unified communications and customer experience platforms. You will partner with business and technical teams to analyze requirements, configure and support SAP PM/EAM modules, and translate asset management needs into scalable SAP solutions. Responsibilities include designing workflows, performing gap/fit analysis, writing functional specs, supporting integrations and data migration, executing testing, and training users. This role suits a detail-oriented analyst comfortable in a fast-paced, innovative environment with complex global client requirements. Responsibilities Collaborate with business stakeholders to gather and document SAP asset management requirements Configure and support SAP PM/EAM modules to optimize asset lifecycle processes Conduct fit/gap analysis and design end-to-end asset management workflows Develop functional specifications for integrations, enhancements, and reports Support data migration, data quality, and asset master data governance Plan and execute unit, integration, and user acceptance testing Provide end-user training, documentation, and production support Partner with developers, architects, and project managers on cross-functional initiatives Monitor system performance and identify opportunities for process automation and optimization Ensure solutions align with best practices and compliance standards Required Skills SAP PM/EAM configuration Business process analysis and modeling Requirements gathering and documentation Functional specification writing Data migration and data quality management SQL and reporting/analytics tools Integration concepts (APIs, IDocs, interfaces) Test planning and execution (UAT) Asset lifecycle management best practices Technical writing and end-user training
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you experienced in building and managing Windows systems, with a passion for maintaining highly-available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. As part of Amazon Web Services, we power the infrastructure behind the world's premier e-commerce and cloud computing environments. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers. By joining us, you'll become part of a world-class team in a dynamic environment with the entrepreneurial spirit of a start-up. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS. The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges. In addition, the ideal candidate should have an expert understanding of Windows tools such as Active Directory, Group Policy, DNS, Hyper-V, Windows Failover Clustering, and Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager. Proficiency in PowerShell, or a similar scripting language, and windows automation are essential. This role demands a solid foundation in networking principles and hands-on experience with hardware troubleshooting and system building. If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you. Key job responsibilities • Large-Scale Windows Server Environments: Design, build, and support extensive Windows server environments. • Enterprise Tooling: Implement and manage enterprise-scale tooling, such as Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager, for a large Windows fleet. • Automation and Scripting: Develop and implement best practices for automating tasks and scripting in large server environments. Proficiency in PowerShell is essential. • Innovation and Problem Solving: Utilize creativity and analytical skills to solve complex problems and implement innovative solutions. • Adaptability: Quickly adjust to changing priorities and manage multiple tasks efficiently. • Hardware Troubleshooting: Diagnose and resolve hardware issues, with hands-on experience in system building. • Networking and Windows Administration: Strong understanding of networking principles and expert-level Windows administration. • Global Deployment: Create scripts and automation tasks applicable to a global server fleet. • On call: Participate in a 24x7 on call rotation that supports global customers • Ability to travel domestically and internationally up to 10% of the time About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - Experience working with Linux - Knowledge of TCP/IP and networking protocols such as HTTP and DNS - 5+ years of building scripts, tooling, and automation for large-scale computing environments experience - Experience troubleshooting and debugging technical systems, or experience in technical support and experience with virtualization (Hypervisors, VMware, Xen) - 5+ years of experience deploying, managing, and supporting large-scale Windows Server environments (500+ servers), including OS lifecycle management, patch compliance, and fleet-wide standardization across geographically distributed data center infrastructure. PREFERRED QUALIFICATIONS - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience working in 24/7 production environment - Experience using AWS services - 5+ years experience with virtualization (Hypervisors, VMware, or Xen) and supporting the underlying hardware components - Demonstrated experience managing and maintaining a large-scale Windows Server fleet across geographically distributed environments, leveraging enterprise-level configuration management and automation tooling such as Enterprise Configuration Management (ECM), AWS Systems Manager, or equivalent platforms to drive patching compliance, system standardization, and operational efficiency at scale. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave . click apply for full job details
09/23/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you experienced in building and managing Windows systems, with a passion for maintaining highly-available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. As part of Amazon Web Services, we power the infrastructure behind the world's premier e-commerce and cloud computing environments. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers. By joining us, you'll become part of a world-class team in a dynamic environment with the entrepreneurial spirit of a start-up. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS. The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges. In addition, the ideal candidate should have an expert understanding of Windows tools such as Active Directory, Group Policy, DNS, Hyper-V, Windows Failover Clustering, and Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager. Proficiency in PowerShell, or a similar scripting language, and windows automation are essential. This role demands a solid foundation in networking principles and hands-on experience with hardware troubleshooting and system building. If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you. Key job responsibilities • Large-Scale Windows Server Environments: Design, build, and support extensive Windows server environments. • Enterprise Tooling: Implement and manage enterprise-scale tooling, such as Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager, for a large Windows fleet. • Automation and Scripting: Develop and implement best practices for automating tasks and scripting in large server environments. Proficiency in PowerShell is essential. • Innovation and Problem Solving: Utilize creativity and analytical skills to solve complex problems and implement innovative solutions. • Adaptability: Quickly adjust to changing priorities and manage multiple tasks efficiently. • Hardware Troubleshooting: Diagnose and resolve hardware issues, with hands-on experience in system building. • Networking and Windows Administration: Strong understanding of networking principles and expert-level Windows administration. • Global Deployment: Create scripts and automation tasks applicable to a global server fleet. • On call: Participate in a 24x7 on call rotation that supports global customers • Ability to travel domestically and internationally up to 10% of the time About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - Experience working with Linux - Knowledge of TCP/IP and networking protocols such as HTTP and DNS - 5+ years of building scripts, tooling, and automation for large-scale computing environments experience - Experience troubleshooting and debugging technical systems, or experience in technical support and experience with virtualization (Hypervisors, VMware, Xen) - 5+ years of experience deploying, managing, and supporting large-scale Windows Server environments (500+ servers), including OS lifecycle management, patch compliance, and fleet-wide standardization across geographically distributed data center infrastructure. PREFERRED QUALIFICATIONS - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience working in 24/7 production environment - Experience using AWS services - 5+ years experience with virtualization (Hypervisors, VMware, or Xen) and supporting the underlying hardware components - Demonstrated experience managing and maintaining a large-scale Windows Server fleet across geographically distributed environments, leveraging enterprise-level configuration management and automation tooling such as Enterprise Configuration Management (ECM), AWS Systems Manager, or equivalent platforms to drive patching compliance, system standardization, and operational efficiency at scale. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave . click apply for full job details
Job Description Job Description Synovix is seeking a Configuration Manager for a defense development program we are supporting in Huntsville, AL. This program offers the opportunity to support the clean sheet design of a new defense product from its earliest development stages through integration, testing, and eventual production. The program has the potential to transition into production much faster than traditional government acquisition timelines. For engineers who want to expand their capabilities, this is a rare opportunity to participate in the complete development lifecycle. What You Will Do Facilitate and document Configuration Control Boards, Technical Review Boards, and Change Boards. Establish, maintain, and audit configuration-management libraries for documents, software, and hardware items. Plan and coordinate preparation, review, and release of engineering drawings, production specifications, schedules, and contract modifications to ensure compliance with contract requirements. Administer change processes, including change-order creation, authorization, status tracking, and integration with engineering, quality, and mission-assurance functions. Manage the full lifecycle of change packages-from initiation through closure-verifying implementation and updating status records. Perform configuration status accounting, generate metrics, and produce reports on baseline maturity and item status. Conduct configuration audits and verify correct marking of documents per contract and corporate guidance. Execute contract and supplier data-requirement activities, including planning, scheduling, delivery, and maintaining Supplier Statements of Work and Supplier Requirements Documents. Support development, enhancement, and maintenance of configuration-management and data-management tools. Provide technical configuration liaison with senior internal and external stakeholders, deliver presentations and coordinating cross-functional resolution of configuration issues. Required Qualifications Bachelors degree from an accredited university and 5-10 years of relevant experience. Must be a US Citizen with an active DoD Secret Clearance, at time of application, current and within scope, with an investigation date within the last 6 years. Must have the ability to obtain and maintain Top Secret Clearance and Special Access Program (SAP) approval within a reasonable period of time, as determined by the company to meet its business needs. Proficient with Microsoft Office Suite and SharePoint. Understanding of DoD contracts and Contract Data Requirements List (CDRL) requirements. Preferred Qualifications Knowledge of configuration-management principles and best practices, including standards such as EIA-649-1, MIL-HDBK-61, and GEIA-859. Experience developing and maintaining program plans, process documentation, and configuration-management tools. Proficiency with configuration-management data tools such as Atlassian Jira, Confluence, and Tableau. Exceptional organizational, communication, and interpersonal skills with the ability to interface across all levels of the organization. Synovix, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable Federal, State, or Local Law.
09/23/2026
Full time
Job Description Job Description Synovix is seeking a Configuration Manager for a defense development program we are supporting in Huntsville, AL. This program offers the opportunity to support the clean sheet design of a new defense product from its earliest development stages through integration, testing, and eventual production. The program has the potential to transition into production much faster than traditional government acquisition timelines. For engineers who want to expand their capabilities, this is a rare opportunity to participate in the complete development lifecycle. What You Will Do Facilitate and document Configuration Control Boards, Technical Review Boards, and Change Boards. Establish, maintain, and audit configuration-management libraries for documents, software, and hardware items. Plan and coordinate preparation, review, and release of engineering drawings, production specifications, schedules, and contract modifications to ensure compliance with contract requirements. Administer change processes, including change-order creation, authorization, status tracking, and integration with engineering, quality, and mission-assurance functions. Manage the full lifecycle of change packages-from initiation through closure-verifying implementation and updating status records. Perform configuration status accounting, generate metrics, and produce reports on baseline maturity and item status. Conduct configuration audits and verify correct marking of documents per contract and corporate guidance. Execute contract and supplier data-requirement activities, including planning, scheduling, delivery, and maintaining Supplier Statements of Work and Supplier Requirements Documents. Support development, enhancement, and maintenance of configuration-management and data-management tools. Provide technical configuration liaison with senior internal and external stakeholders, deliver presentations and coordinating cross-functional resolution of configuration issues. Required Qualifications Bachelors degree from an accredited university and 5-10 years of relevant experience. Must be a US Citizen with an active DoD Secret Clearance, at time of application, current and within scope, with an investigation date within the last 6 years. Must have the ability to obtain and maintain Top Secret Clearance and Special Access Program (SAP) approval within a reasonable period of time, as determined by the company to meet its business needs. Proficient with Microsoft Office Suite and SharePoint. Understanding of DoD contracts and Contract Data Requirements List (CDRL) requirements. Preferred Qualifications Knowledge of configuration-management principles and best practices, including standards such as EIA-649-1, MIL-HDBK-61, and GEIA-859. Experience developing and maintaining program plans, process documentation, and configuration-management tools. Proficiency with configuration-management data tools such as Atlassian Jira, Confluence, and Tableau. Exceptional organizational, communication, and interpersonal skills with the ability to interface across all levels of the organization. Synovix, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable Federal, State, or Local Law.
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking to hire an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. Qualifications REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: . click apply for full job details
09/23/2026
Full time
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking to hire an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. Qualifications REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: . click apply for full job details
Job Description Job Description Overview Configuration Manager WORK LOCATION: Hanscom AFB, MA (In Office/On Base 3 days a week) SALARY RANGE: $115,000 - $135,000 depending on experience, certifications, and qualifications JOB STATUS: Full-time; salaried SECURITY CLEARANCE: MUST have an active Secret security clearance Astrion has an exciting opportunity for a Configuration Manager to support the Survivable Airborne Operations Center (SAOC) Division at Hanscom AFB, MA. The SAOC program is a Major Defense Acquisition Program tasked with leading the development and delivery of the replacement fleet for the E-4B National Airborne Operations (NAOC). Responsibilities Responsible for maintaining technical baselines, especially software baselines, of USAF systems in accordance with Dept of Defense and USAF guidance. Design, develop, and establish configuration management documentation based on prescribed standards, program requirements, and conventional best practices. Prepare documentation for, coordinate, and lead Configuration Control Boards. Conduct closeout actions and archive all CM documentation. Report CCB status to leadership. Assist in preparing and reviewing program/project documentation, e.g. Requests for Proposals (RFPs), Statement Of Objectives (SOOs), Statements-of-Work (SOWs), Performance Works Statements (PWS), System/Technical Requirements Documents (SRD/TRD), Contract Data Requirements Lists (CDRL), AF Form 1067s, etc. and assist in source selections for systems. Review and update CM plans periodically in accordance with USAF guidance. Develop process, then maintain and standardize technical performance matrices to include capturing update steps, configuration control considerations, and approval process. Develop process documents. Maintain configuration control of assessments developed by the technical team. Qualifications Experience on Dept of Defense or Air Force acquisition programs is highly desired. Experience with Configuration Management tools. Demonstrated characteristics of a self-starter who is able to work independently and effectively interact with program team members and senior leadership.
09/23/2026
Full time
Job Description Job Description Overview Configuration Manager WORK LOCATION: Hanscom AFB, MA (In Office/On Base 3 days a week) SALARY RANGE: $115,000 - $135,000 depending on experience, certifications, and qualifications JOB STATUS: Full-time; salaried SECURITY CLEARANCE: MUST have an active Secret security clearance Astrion has an exciting opportunity for a Configuration Manager to support the Survivable Airborne Operations Center (SAOC) Division at Hanscom AFB, MA. The SAOC program is a Major Defense Acquisition Program tasked with leading the development and delivery of the replacement fleet for the E-4B National Airborne Operations (NAOC). Responsibilities Responsible for maintaining technical baselines, especially software baselines, of USAF systems in accordance with Dept of Defense and USAF guidance. Design, develop, and establish configuration management documentation based on prescribed standards, program requirements, and conventional best practices. Prepare documentation for, coordinate, and lead Configuration Control Boards. Conduct closeout actions and archive all CM documentation. Report CCB status to leadership. Assist in preparing and reviewing program/project documentation, e.g. Requests for Proposals (RFPs), Statement Of Objectives (SOOs), Statements-of-Work (SOWs), Performance Works Statements (PWS), System/Technical Requirements Documents (SRD/TRD), Contract Data Requirements Lists (CDRL), AF Form 1067s, etc. and assist in source selections for systems. Review and update CM plans periodically in accordance with USAF guidance. Develop process, then maintain and standardize technical performance matrices to include capturing update steps, configuration control considerations, and approval process. Develop process documents. Maintain configuration control of assessments developed by the technical team. Qualifications Experience on Dept of Defense or Air Force acquisition programs is highly desired. Experience with Configuration Management tools. Demonstrated characteristics of a self-starter who is able to work independently and effectively interact with program team members and senior leadership.
Job DescriptionJob Description Trust Automation is a government contractor and has over 35 years of experience in custom motors, linear drives, digital drives, and systems which meet the unique needs of its customers. Its product line includes motors, linear drives, digital drives, custom assemblies, and products to fit unique applications and ground-up system design and manufacturing solutions. We design, build and support control and power management systems for the most demanding defense, semiconductor, industrial automation, and medical applications. Trust Automation is an equal opportunity employer and committed to attracting, hiring, developing, and retaining a skilled, productive, and diverse workforce, personnel with competencies and experience related to the regional and State population. Every employee has an "at-will" relationship with Trust Automation. This means that employment with Trust Automation is at the mutual consent of the employer and the employee and is subject to termination by either party at will, with or without cause or advance notice. Job Summary The Dynamics 365 Finance and Operations Functional Lead will serve as Trust Automation's in-house ERP expert and strategic advisor. This position will lead the optimization and expansion of the D365 F&O platform, working directly with business users to configure solutions, streamline processes, and implement integrations that enhance financial, operational, and manufacturing capabilities. This position will partner with business stakeholders across finance, manufacturing, supply chain, and operations to continuously improve D365 F&O implementation, identify process inefficiencies, implement solutions, and drive system adoption across the organization. As the Functional Lead, this position will be the voice of D365 F&O, acting as a bridge between business needs and technical solutions. The role will guide Trust Automation through system enhancements, integrations such as PLM, MES, Field Service, and CRM, while ensuring the ERP platform supports our precision manufacturing operations and systems engineering approach. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Functional Leadership & Business Partnership Serve as the primary functional expert and point of contact for D365 F&O across the organization. Partner with business stakeholders to identify opportunities where D365 F&O can improve efficiency and reduce overhead. Provide functional guidance and best practice recommendations to end users and management. Lead cross-functional initiatives to enhance system adoption and optimize business processes. Collaborate with technical resources to ensure solutions align with business requirements. System Configuration, Administration & Oversight Configure and optimize Microsoft Dynamics 365 Finance & Operations modules including: Financials: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, Financial Dimensions. Supply Chain Management: Inventory Management, Procurement and Sourcing, Sales and Marketing. Production Control: Discrete and process manufacturing, production orders, job costing, shop floor execution. Master Planning: Planning Optimization engine, MRP, demand forecasting. Project Management and Accounting: Project tracking, resource scheduling, project costing. Work with technical resources to ensure any enhancements or customizations meet user requirements without jeopardizing application performance. Verify and sign-off on all enhancements, parameter changes, and customizations prior to releasing them to end users for final testing. Review customizations and extensions to validate they meet functional requirements and business process needs. Perform system administration tasks including security role design, user management, and environment maintenance. System Configuration, Administration & Oversight Configure and optimize Microsoft Dynamics 365 Finance & Operations modules including: Financials: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, Financial Dimensions. Supply Chain Management: Inventory Management, Procurement and Sourcing, Sales and Marketing. Production Control: Discrete and process manufacturing, production orders, job costing, shop floor execution. Master Planning: Planning Optimization engine, MRP, demand forecasting. Project Management and Accounting: Project tracking, resource scheduling, project costing. Work with technical resources to ensure any enhancements or customizations meet user requirements without jeopardizing application performance. Verify and sign-off on all enhancements, parameter changes, and customizations prior to releasing them to end users for final testing. Review customizations and extensions to validate they meet functional requirements and business process needs. Perform system administration tasks including security role design, user management, and environment maintenance. Position Requirements Education and Certifications Bachelor's degree or equivalent work experience in Computer Science, Accounting, Management Information Systems, Business Administration, or related field. Microsoft Dynamics 365 certifications in Finance and Operations, Supply Chain Management, or related modules (highly preferred). Technical Experience 8+ years of experience in the implementation, functional support, and auditing of D365 F&O systems as a consultant and end user Proven experience in full-cycle ERP implementations, upgrades, and migrations Preferred experience in Finance, Supply Chain, and/or Project Management modules Strong knowledge of manufacturing processes including production control, MRP planning, BOMs, routing, and shop floor control Experience with financial modules: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project Accounting, Cash & Bank Management Proficiency with Lifecycle Services (LCS), Azure DevOps, and RSAT (Regression Suite Automation Tool) Experience with integrations using REST APIs, OData, dual-write, and Azure services An understanding of the Agile development framework and knowledge of leveraging Azure DevOps within the SDLC process An understanding of the SCRUM methodology for tracking issues and enhancements Knowledge of Power Platform (Power BI, Power Automate, and Power Apps) and F&O integration Knowledge of best practices in D365 F&O development and system configuration Experience with X development, extensions, and customizations Understanding of workflow design and approval hierarchies in D365 F&O Deep understanding of ERP architecture and data flow across modules Ability to troubleshoot complex system issues and identify root causes Analytical mindset with strong problem-solving capabilities Excellent verbal and written communication skills for both technical and non-technical audiences Ability to facilitate meetings with executives, managers, and end-users Strong stakeholder management and relationship-building skills This position may be asked to drive for company purposes during the course of employment. If asked and agreed upon, employees must possess a valid California Driver's License and clean driving record. May participate in the identity verification process to access secure client or government portals by authorizing certified supplier or customer management platforms to obtain information from your personal credit profile or other information, solely to verify your identity. Physical Requirements Hearing and speaking to exchange information in person, on the telephone or virtually. Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator or assemble/manufacture intricate items. Seeing to read a variety of materials. Sitting or standing for extended period of time Physical agility to lift 20 pounds to shoulder height. Physical agility to lift, carry, push, or pull objects. Pay/Salary Information Pay scale for this position : $150,000-$180,000 By submitting your application, you acknowledge that you have read and understand the information provided within. You certify that the information contained in this application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire, or for discharge should you be hired.
09/23/2026
Full time
Job DescriptionJob Description Trust Automation is a government contractor and has over 35 years of experience in custom motors, linear drives, digital drives, and systems which meet the unique needs of its customers. Its product line includes motors, linear drives, digital drives, custom assemblies, and products to fit unique applications and ground-up system design and manufacturing solutions. We design, build and support control and power management systems for the most demanding defense, semiconductor, industrial automation, and medical applications. Trust Automation is an equal opportunity employer and committed to attracting, hiring, developing, and retaining a skilled, productive, and diverse workforce, personnel with competencies and experience related to the regional and State population. Every employee has an "at-will" relationship with Trust Automation. This means that employment with Trust Automation is at the mutual consent of the employer and the employee and is subject to termination by either party at will, with or without cause or advance notice. Job Summary The Dynamics 365 Finance and Operations Functional Lead will serve as Trust Automation's in-house ERP expert and strategic advisor. This position will lead the optimization and expansion of the D365 F&O platform, working directly with business users to configure solutions, streamline processes, and implement integrations that enhance financial, operational, and manufacturing capabilities. This position will partner with business stakeholders across finance, manufacturing, supply chain, and operations to continuously improve D365 F&O implementation, identify process inefficiencies, implement solutions, and drive system adoption across the organization. As the Functional Lead, this position will be the voice of D365 F&O, acting as a bridge between business needs and technical solutions. The role will guide Trust Automation through system enhancements, integrations such as PLM, MES, Field Service, and CRM, while ensuring the ERP platform supports our precision manufacturing operations and systems engineering approach. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Functional Leadership & Business Partnership Serve as the primary functional expert and point of contact for D365 F&O across the organization. Partner with business stakeholders to identify opportunities where D365 F&O can improve efficiency and reduce overhead. Provide functional guidance and best practice recommendations to end users and management. Lead cross-functional initiatives to enhance system adoption and optimize business processes. Collaborate with technical resources to ensure solutions align with business requirements. System Configuration, Administration & Oversight Configure and optimize Microsoft Dynamics 365 Finance & Operations modules including: Financials: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, Financial Dimensions. Supply Chain Management: Inventory Management, Procurement and Sourcing, Sales and Marketing. Production Control: Discrete and process manufacturing, production orders, job costing, shop floor execution. Master Planning: Planning Optimization engine, MRP, demand forecasting. Project Management and Accounting: Project tracking, resource scheduling, project costing. Work with technical resources to ensure any enhancements or customizations meet user requirements without jeopardizing application performance. Verify and sign-off on all enhancements, parameter changes, and customizations prior to releasing them to end users for final testing. Review customizations and extensions to validate they meet functional requirements and business process needs. Perform system administration tasks including security role design, user management, and environment maintenance. System Configuration, Administration & Oversight Configure and optimize Microsoft Dynamics 365 Finance & Operations modules including: Financials: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, Financial Dimensions. Supply Chain Management: Inventory Management, Procurement and Sourcing, Sales and Marketing. Production Control: Discrete and process manufacturing, production orders, job costing, shop floor execution. Master Planning: Planning Optimization engine, MRP, demand forecasting. Project Management and Accounting: Project tracking, resource scheduling, project costing. Work with technical resources to ensure any enhancements or customizations meet user requirements without jeopardizing application performance. Verify and sign-off on all enhancements, parameter changes, and customizations prior to releasing them to end users for final testing. Review customizations and extensions to validate they meet functional requirements and business process needs. Perform system administration tasks including security role design, user management, and environment maintenance. Position Requirements Education and Certifications Bachelor's degree or equivalent work experience in Computer Science, Accounting, Management Information Systems, Business Administration, or related field. Microsoft Dynamics 365 certifications in Finance and Operations, Supply Chain Management, or related modules (highly preferred). Technical Experience 8+ years of experience in the implementation, functional support, and auditing of D365 F&O systems as a consultant and end user Proven experience in full-cycle ERP implementations, upgrades, and migrations Preferred experience in Finance, Supply Chain, and/or Project Management modules Strong knowledge of manufacturing processes including production control, MRP planning, BOMs, routing, and shop floor control Experience with financial modules: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project Accounting, Cash & Bank Management Proficiency with Lifecycle Services (LCS), Azure DevOps, and RSAT (Regression Suite Automation Tool) Experience with integrations using REST APIs, OData, dual-write, and Azure services An understanding of the Agile development framework and knowledge of leveraging Azure DevOps within the SDLC process An understanding of the SCRUM methodology for tracking issues and enhancements Knowledge of Power Platform (Power BI, Power Automate, and Power Apps) and F&O integration Knowledge of best practices in D365 F&O development and system configuration Experience with X development, extensions, and customizations Understanding of workflow design and approval hierarchies in D365 F&O Deep understanding of ERP architecture and data flow across modules Ability to troubleshoot complex system issues and identify root causes Analytical mindset with strong problem-solving capabilities Excellent verbal and written communication skills for both technical and non-technical audiences Ability to facilitate meetings with executives, managers, and end-users Strong stakeholder management and relationship-building skills This position may be asked to drive for company purposes during the course of employment. If asked and agreed upon, employees must possess a valid California Driver's License and clean driving record. May participate in the identity verification process to access secure client or government portals by authorizing certified supplier or customer management platforms to obtain information from your personal credit profile or other information, solely to verify your identity. Physical Requirements Hearing and speaking to exchange information in person, on the telephone or virtually. Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator or assemble/manufacture intricate items. Seeing to read a variety of materials. Sitting or standing for extended period of time Physical agility to lift 20 pounds to shoulder height. Physical agility to lift, carry, push, or pull objects. Pay/Salary Information Pay scale for this position : $150,000-$180,000 By submitting your application, you acknowledge that you have read and understand the information provided within. You certify that the information contained in this application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire, or for discharge should you be hired.
We're rebuilding the AWS product catalog for an AI-native world, and this role owns both how it's defined and how it grows. You'll set the standards every AWS product follows and define the new features, packages, and add-ons that service teams bring to customers, building the machine-readable foundation that billing, cost management, and AI agents all depend on. The AWS Billing organization serves over 200 AWS services across 30+ regions, and every one needs a product definition that is structurally correct, consistently described, and rich enough for both humans and AI to reason about. This is the foundation for commercial decisions made by external customers and internal teams. As Senior Product Manager - Technical External Services, you'll own the AWS product model end to end: the schema, governance rules, and quality standards every product conforms to, and the new product structures service teams build on top of them. You'll define what attributes a product carries from creation, how to create standard models for different types of services (from compute and storage to AI inference and developer tools), how products relate to and compose with one another in packages and shared commercial experiences, and how the catalog enables AI agents to discover, compare, and act on products programmatically. You'll also extend the catalog with new product features, packages, and add-ons that service teams can adopt through configuration rather than custom engineering. Your work directly determines how AWS services launch and grow their products. In this role, you'll architect the data model that underlies AWS commerce, define the governance framework that enforces it across hundreds of service teams, and establish the lifecycle and relationship standards that let products evolve and work consistently across commercial channels. You'll conduct direct research with service teams and internal consumers of product data to understand where definitions break down, translating those insights into schema improvements and governance rules. You'll work at the intersection of data architecture, billing infrastructure, and AI-native product design, defining how AWS products present themselves to the next generation of consumers. You'll collaborate with engineering teams across AWS's billing, metering, and cost management organizations. This role requires deep technical fluency in data modeling, schema design, and systems thinking, combined with the product instinct to know which standards matter and which create bureaucracy. If you're excited about defining the foundational data layer that makes AWS's commerce systems work this role offers the chance to shape how every AWS product is defined, described, and used across AWS commerce. Key job responsibilities - Define product framework: schema, required attributes, quality rules, and lifecycle governance for every AWS product - Define standard product models and product-relationship patterns for different service categories - Extend the catalog with new product features, packages, and add-ons that service teams can adopt through configuration - Architect agent-readable product metadata standards for AI consumption across internal and external experiences - Drive adoption of product standards across new offerings and established catalog systems - Conduct direct research with service teams and product data consumers to identify where definitions break down and drive improvements - Partner with engineering teams across AWS's billing, metering, and cost management organizations BASIC QUALIFICATIONS - 3+ years of working as a Technical Product Manager experience - Experience working with customers, technical teams, and management to collect requirements, describe software product features, and technical designs - Experience in taking a product from conception & definition phase through engineering design and taking it to market - Bachelor's degree in computer science, engineering, math, finance, or economics PREFERRED QUALIFICATIONS - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience working within teams delivering software products and features using agile methodologies - 3+ years of developing and operating large-scale data structures for business intelligence analytics using data modeling experience - Experience developing, deploying and managing AI products at scale - Experience with billing, commerce, or catalog systems - Experience building or designing agentic products and interfaces Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NY, New York - 167 500.00 USD annually
09/23/2026
Full time
We're rebuilding the AWS product catalog for an AI-native world, and this role owns both how it's defined and how it grows. You'll set the standards every AWS product follows and define the new features, packages, and add-ons that service teams bring to customers, building the machine-readable foundation that billing, cost management, and AI agents all depend on. The AWS Billing organization serves over 200 AWS services across 30+ regions, and every one needs a product definition that is structurally correct, consistently described, and rich enough for both humans and AI to reason about. This is the foundation for commercial decisions made by external customers and internal teams. As Senior Product Manager - Technical External Services, you'll own the AWS product model end to end: the schema, governance rules, and quality standards every product conforms to, and the new product structures service teams build on top of them. You'll define what attributes a product carries from creation, how to create standard models for different types of services (from compute and storage to AI inference and developer tools), how products relate to and compose with one another in packages and shared commercial experiences, and how the catalog enables AI agents to discover, compare, and act on products programmatically. You'll also extend the catalog with new product features, packages, and add-ons that service teams can adopt through configuration rather than custom engineering. Your work directly determines how AWS services launch and grow their products. In this role, you'll architect the data model that underlies AWS commerce, define the governance framework that enforces it across hundreds of service teams, and establish the lifecycle and relationship standards that let products evolve and work consistently across commercial channels. You'll conduct direct research with service teams and internal consumers of product data to understand where definitions break down, translating those insights into schema improvements and governance rules. You'll work at the intersection of data architecture, billing infrastructure, and AI-native product design, defining how AWS products present themselves to the next generation of consumers. You'll collaborate with engineering teams across AWS's billing, metering, and cost management organizations. This role requires deep technical fluency in data modeling, schema design, and systems thinking, combined with the product instinct to know which standards matter and which create bureaucracy. If you're excited about defining the foundational data layer that makes AWS's commerce systems work this role offers the chance to shape how every AWS product is defined, described, and used across AWS commerce. Key job responsibilities - Define product framework: schema, required attributes, quality rules, and lifecycle governance for every AWS product - Define standard product models and product-relationship patterns for different service categories - Extend the catalog with new product features, packages, and add-ons that service teams can adopt through configuration - Architect agent-readable product metadata standards for AI consumption across internal and external experiences - Drive adoption of product standards across new offerings and established catalog systems - Conduct direct research with service teams and product data consumers to identify where definitions break down and drive improvements - Partner with engineering teams across AWS's billing, metering, and cost management organizations BASIC QUALIFICATIONS - 3+ years of working as a Technical Product Manager experience - Experience working with customers, technical teams, and management to collect requirements, describe software product features, and technical designs - Experience in taking a product from conception & definition phase through engineering design and taking it to market - Bachelor's degree in computer science, engineering, math, finance, or economics PREFERRED QUALIFICATIONS - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience working within teams delivering software products and features using agile methodologies - 3+ years of developing and operating large-scale data structures for business intelligence analytics using data modeling experience - Experience developing, deploying and managing AI products at scale - Experience with billing, commerce, or catalog systems - Experience building or designing agentic products and interfaces Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NY, New York - 167 500.00 USD annually
Description JOIN THE ECS4Kids TEAM ECS4Kids (formerly Episcopal Children's Services) is a 2026 Top Workplace that honors young children's immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children's well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills. Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida. ECS4Kids offers a competitive benefit package which includes: Medical, dental and vision insurance 403(b) plan with 5% employer match Employee Assistance Program (EAP) Long-term & short-term disability insurance Employer-paid life insurance Paid holidays Generous paid time off Career development Qualifying employer for Public Service Loan Forgiveness Program Salary commensurate with experience. GENERAL DESCRIPTION: The Vice President of Technology & Security serves as a strategic technology partner to executive leadership, translating agency goals into a multi-year technology and security roadmap. The Vice President provides strategic leadership and oversight of all IT and information security functions for Episcopal Children's Services (ECS4Kids), ensuring the reliability, security, compliance, and effectiveness of the agency's technology infrastructure, cloud platforms, telecommunications, and information assets across a 24-county service territory in Florida and Georgia. Serving as the agency's Information Systems Security Oficer (ISSO), the Vice President owns cybersecurity, data governance, business continuity/disaster recovery, vendor management, technology planning, and regulatory compliance, and protects sensitive child, family, employee, and agency information. The role develops technology policies, procedures, and security controls that align with organizational strategy, compliance requirements, and risk tolerance. The Vice President advises executive leadership and the Board of Directors on technology strategy, cybersecurity risk, and emerging technologies, and builds the technical and leadership capacity of a lean IT team supporting more than 1,000 end users across the agency's geographic footprint. In a department of this size, the Vice President is expected to operate as a player-coach - moving fluidly between strategic leadership and direct technical engagement as operational demands require. Major Responsibilities Partner with leadership to anticipate technology needs, develop a multi-year technology roadmap, and identify opportunities to improve business processes, service delivery, and efficiency through technology. Partner with Fiscal, Grants, and Program leadership to align technology investment with agency growth, funder priorities, and grant competitiveness. Serve as liaison between users, departments, vendors, and technical support providers, and report on technology performance, risk, and compliance to executive leadership and the Board. SaaS & Cloud Platform Management Oversee administration, configuration, security, and integration of the agency's SaaS ecosystem, including Microsoft 365, NetSuite (ERP), Paylocity (HCM), and other critical cloud platforms used across all program operations. Lead evaluation, selection, procurement, contract negotiation, and lifecycle management of SaaS and technology vendors, ensuring vendors meet security, compliance, and performance obligations. Maintain system access controls, identity management, and MFA enforcement across all cloud platforms; ensure proper ofboarding and access revocation protocols. Oversee implementation, upgrades, and vendor support of software, enterprise platforms, and network infrastructure, coordinating with the IT Manager and Specialists across the territory. Manage IT infrastructure - networks, cloud platforms, servers, telecommunications, and end-user devices - and oversee implementation, upgrades, and vendor support of software and enterprise platforms. Telecommunications & End User Support Manage IT asset lifecycle - end-user devices, mobile devices, peripherals - including procurement, deployment, tracking, and disposal, maintaining property custodian responsibilities. Oversee end user support operations, establishing service standards, escalation protocols, and performance metrics for the IT team's helpdesk and field support functions. Ensure the continuous availability of telecommunications infrastructure - internet connectivity, VoIP, and network services - across all 24 counties of the agency's service territory, minimizing downtime for more than 1,000 end users. Serve as ECS's Information Systems Security Oficer (ISSO), leading a comprehensive cybersecurity program: risk assessments, vulnerability and threat management, identity/access controls, MFA, endpoint protection, security monitoring, and awareness training (including for Microsoft 365, NetSuite, Paylocity, and other cloud systems). Lead incident response for cybersecurity events and data breaches, including investigation, containment, recovery, and required notiications. Provide direct technical support and hands-on problem-solving when escalated issues exceed team capacity or require executive-level intervention - including troubleshooting critical system outages, network failures, SaaS misconfigurations, or security incidents alongside IT staff. Serve as subject matter expert for third-party compliance documentation: dissect SOC 1 (Type II) and SOC 2 (Type II) reports from critical SaaS vendors, identify control deficiencies, evaluate system bridge letters, define required Complementary User Entity Controls (CUECs), and perform material weakness assessments to maintain internal compliance. Track and secure technology assets, mobile devices, and remote/cloud systems; maintain confidentiality of sensitive information encountered in the role. Establish agency-wide data governance (classification, privacy, retention, disposal, quality) and ensure database security and access controls. Ensure compliance with applicable state, federal, contractual, and funder technology and privacy requirements, including Head Start and Florida Early Learning standards; coordinate related audits, assessments, and cyber insurance requirements. Maintain documented IT policies, procedures, system/security documentation, and disaster recovery, incident response, and business continuity plans, including periodic testing and succession planning within IT. Direct technology procurement, vendor selection, contract negotiation, and lifecycle management, ensuring vendors meet security and compliance obligations. Develop and administer the annual IT operating and capital budget, including cost-beneit analysis and hardware planning; fulfill property custodian responsibilities. Supervise, coach, and develop IT staff, fostering a collaborative, customer-service-oriented, and continuously improving department. Evaluate emerging technologies (e.g., AI, automation) and establish governance and acceptable-use standards for their adoption. Serve in contract administrator/manager/supervisor and emergency duty roles as assigned; perform other related duties as assigned. These essential job functions are not a complete statement of duties. Employees may be required to perform other related duties as assigned. Requirements Education and Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Technology, or a related field. Seven (7) to ten (10) years of progressively responsible IT experience, including leadership over cybersecurity, SaaS/cloud platforms, telecommunications, end user support, vendor management, compliance, and strategic technology planning. Demonstrated experience reading and interpreting SOC 1 (Type II) and SOC 2 (Type II) audit reports, evaluating bridge letters, defining CUECs, and conducting material weakness assessments in a compliance context. Experience leading information security initiatives, technology projects, and business continuity/transformation efforts preferred. Experience in nonprofit, education, healthcare, human services, government, or similarly regulated environments preferred. (A comparable amount of training, education, or experience can be substituted for minimum qualifications.) Skills, Knowledge and Abilities Ability to provide strategic, forward-looking IT leadership, identifying risks and recommending proactive improvements. Demonstrated ability to operate effectively at both the strategic and operational level - equally comfortable presenting cybersecurity risk to the Board and troubleshooting a network outage or SaaS misconfiguration alongside IT staff. Ability to deine problems, interpret technical and diagrammatic instructions, and draw valid conclusions from data click apply for full job details
09/23/2026
Full time
Description JOIN THE ECS4Kids TEAM ECS4Kids (formerly Episcopal Children's Services) is a 2026 Top Workplace that honors young children's immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children's well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills. Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida. ECS4Kids offers a competitive benefit package which includes: Medical, dental and vision insurance 403(b) plan with 5% employer match Employee Assistance Program (EAP) Long-term & short-term disability insurance Employer-paid life insurance Paid holidays Generous paid time off Career development Qualifying employer for Public Service Loan Forgiveness Program Salary commensurate with experience. GENERAL DESCRIPTION: The Vice President of Technology & Security serves as a strategic technology partner to executive leadership, translating agency goals into a multi-year technology and security roadmap. The Vice President provides strategic leadership and oversight of all IT and information security functions for Episcopal Children's Services (ECS4Kids), ensuring the reliability, security, compliance, and effectiveness of the agency's technology infrastructure, cloud platforms, telecommunications, and information assets across a 24-county service territory in Florida and Georgia. Serving as the agency's Information Systems Security Oficer (ISSO), the Vice President owns cybersecurity, data governance, business continuity/disaster recovery, vendor management, technology planning, and regulatory compliance, and protects sensitive child, family, employee, and agency information. The role develops technology policies, procedures, and security controls that align with organizational strategy, compliance requirements, and risk tolerance. The Vice President advises executive leadership and the Board of Directors on technology strategy, cybersecurity risk, and emerging technologies, and builds the technical and leadership capacity of a lean IT team supporting more than 1,000 end users across the agency's geographic footprint. In a department of this size, the Vice President is expected to operate as a player-coach - moving fluidly between strategic leadership and direct technical engagement as operational demands require. Major Responsibilities Partner with leadership to anticipate technology needs, develop a multi-year technology roadmap, and identify opportunities to improve business processes, service delivery, and efficiency through technology. Partner with Fiscal, Grants, and Program leadership to align technology investment with agency growth, funder priorities, and grant competitiveness. Serve as liaison between users, departments, vendors, and technical support providers, and report on technology performance, risk, and compliance to executive leadership and the Board. SaaS & Cloud Platform Management Oversee administration, configuration, security, and integration of the agency's SaaS ecosystem, including Microsoft 365, NetSuite (ERP), Paylocity (HCM), and other critical cloud platforms used across all program operations. Lead evaluation, selection, procurement, contract negotiation, and lifecycle management of SaaS and technology vendors, ensuring vendors meet security, compliance, and performance obligations. Maintain system access controls, identity management, and MFA enforcement across all cloud platforms; ensure proper ofboarding and access revocation protocols. Oversee implementation, upgrades, and vendor support of software, enterprise platforms, and network infrastructure, coordinating with the IT Manager and Specialists across the territory. Manage IT infrastructure - networks, cloud platforms, servers, telecommunications, and end-user devices - and oversee implementation, upgrades, and vendor support of software and enterprise platforms. Telecommunications & End User Support Manage IT asset lifecycle - end-user devices, mobile devices, peripherals - including procurement, deployment, tracking, and disposal, maintaining property custodian responsibilities. Oversee end user support operations, establishing service standards, escalation protocols, and performance metrics for the IT team's helpdesk and field support functions. Ensure the continuous availability of telecommunications infrastructure - internet connectivity, VoIP, and network services - across all 24 counties of the agency's service territory, minimizing downtime for more than 1,000 end users. Serve as ECS's Information Systems Security Oficer (ISSO), leading a comprehensive cybersecurity program: risk assessments, vulnerability and threat management, identity/access controls, MFA, endpoint protection, security monitoring, and awareness training (including for Microsoft 365, NetSuite, Paylocity, and other cloud systems). Lead incident response for cybersecurity events and data breaches, including investigation, containment, recovery, and required notiications. Provide direct technical support and hands-on problem-solving when escalated issues exceed team capacity or require executive-level intervention - including troubleshooting critical system outages, network failures, SaaS misconfigurations, or security incidents alongside IT staff. Serve as subject matter expert for third-party compliance documentation: dissect SOC 1 (Type II) and SOC 2 (Type II) reports from critical SaaS vendors, identify control deficiencies, evaluate system bridge letters, define required Complementary User Entity Controls (CUECs), and perform material weakness assessments to maintain internal compliance. Track and secure technology assets, mobile devices, and remote/cloud systems; maintain confidentiality of sensitive information encountered in the role. Establish agency-wide data governance (classification, privacy, retention, disposal, quality) and ensure database security and access controls. Ensure compliance with applicable state, federal, contractual, and funder technology and privacy requirements, including Head Start and Florida Early Learning standards; coordinate related audits, assessments, and cyber insurance requirements. Maintain documented IT policies, procedures, system/security documentation, and disaster recovery, incident response, and business continuity plans, including periodic testing and succession planning within IT. Direct technology procurement, vendor selection, contract negotiation, and lifecycle management, ensuring vendors meet security and compliance obligations. Develop and administer the annual IT operating and capital budget, including cost-beneit analysis and hardware planning; fulfill property custodian responsibilities. Supervise, coach, and develop IT staff, fostering a collaborative, customer-service-oriented, and continuously improving department. Evaluate emerging technologies (e.g., AI, automation) and establish governance and acceptable-use standards for their adoption. Serve in contract administrator/manager/supervisor and emergency duty roles as assigned; perform other related duties as assigned. These essential job functions are not a complete statement of duties. Employees may be required to perform other related duties as assigned. Requirements Education and Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Technology, or a related field. Seven (7) to ten (10) years of progressively responsible IT experience, including leadership over cybersecurity, SaaS/cloud platforms, telecommunications, end user support, vendor management, compliance, and strategic technology planning. Demonstrated experience reading and interpreting SOC 1 (Type II) and SOC 2 (Type II) audit reports, evaluating bridge letters, defining CUECs, and conducting material weakness assessments in a compliance context. Experience leading information security initiatives, technology projects, and business continuity/transformation efforts preferred. Experience in nonprofit, education, healthcare, human services, government, or similarly regulated environments preferred. (A comparable amount of training, education, or experience can be substituted for minimum qualifications.) Skills, Knowledge and Abilities Ability to provide strategic, forward-looking IT leadership, identifying risks and recommending proactive improvements. Demonstrated ability to operate effectively at both the strategic and operational level - equally comfortable presenting cybersecurity risk to the Board and troubleshooting a network outage or SaaS misconfiguration alongside IT staff. Ability to deine problems, interpret technical and diagrammatic instructions, and draw valid conclusions from data click apply for full job details
Apple Client Platform Engineer (Remote, US) About Alectrona Customer experience is more than meeting an SLA. Our team is passionate about making Apple "just work" for our clients, because we want you to experience the delight of a truly functional technology environment, without the friction of IT getting in the way. We get excited about what we do, and we love sharing that passion with our partners. Enterprise IT becomes enjoyable again. We actually love what we do, we take a lot of pride in the quality of our work, and for us, customer experience is paramount. The SLA is not the only metric that drives us. We get deeply invested in finding ways to keep our clients as excited as we are. In an industry that hasn't changed much in over a decade, we are actively reimagining what clients should expect from technology vendors. So we want to show off what's possible not just what's been promised. We treat all people as if they're smart and know what's best. because our clients are smart, and they do know. We work with clients that inspire us, and whose missions we want to support. That mutual respect results in trusting relationships and productive communication about business pain points and solutions. We won't hide behind intimidating security-speak and IT jargon. We say what we mean, and mean for clients to understand what we say. Our clients put their people first - and so do we. Happy employees create happy customers. Downtime is expensive, and top talent shouldn't spend entire days downloading apps and setting up workstations. Our clients understand this, and demand the best for their people as a matter of business strategy. We bring a matching sense of purpose and excitement to every client engagement. What you'll do at Alectrona You will lead professional services engagements for organizations running Apple at scale. That means designing the management platform, building the parts that do not exist yet, and telling the customer the truth about what will and will not work. We're a fully remote team across multiple time zones, and we expect you to work well in that environment and be willing to meet in person a few times per year, present at conferences, and be an active member of the team. Design, deploy, and hand over Apple management platforms: MDM, identity, patching, security tooling, and the integrations that tie them together. Own services engagements end to end in accordance with our company values. You scope the work, plan it, run it, document it, and close it out. We expect you to be able to effectively manage your own time and projects. Our team enjoys this flexibility and autonomy and the responsibility that comes with it. Solve the problems that get escalated after everyone else has tried. Packet captures, log spelunking, protocol-level MDM debugging, troubleshooting undocumented behavior in macOS. Understand software development concepts: automations, integrations against vendor APIs, custom agents, deployment tooling. We don't expect you to write apps, but it is important to understand the code you're deploying and know how to fix stuff that isn't working. Challenge customers when their plan will not survive production. Arguing for a better approach is part of the job, and you have to do it well enough to keep the relationship. Run scoping calls. Uncover the business driver behind the request, and then explain what the work will take in plain language. Support our small and medium business managed services customers alongside the rest of the Alectrona team. Provide technical support and guidance to our managed services customers, including properly recording notes, updating documentation, and resolving tickets within SLA targets. Mentor other engineers and colleagues to raise the standards and help everyone learn. Shape new products and services. Alectrona builds its own software, and the ideas come from the field. Perform all job responsibilities in alignment with the core values, mission and purpose of the organization. Adhere to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity. Support and promote a positive, inclusive workplace where the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and expressed in our work. What we're looking for This is a high mid-level to senior role. We are looking for an engineer who is an expert in Apple management and knows the rest of IT well enough to work across the whole stack a customer runs. You will be supporting a variety of customer types, from end users to IT managers. Apple and endpoint management Deep experience managing Apple devices in a variety of types of environments. This means complex management beyond help desk support and basic engineering Solid hands-on expertise in at least two enterprise Apple device management platforms, and the ability to pick up the others fast. Our work spans Jamf Pro, Microsoft Intune, Omnissa Workspace ONE, Fleet, Iru (formerly Kandji), Addigy and Mosyle. Command of the Apple management stack itself, not just one vendor's console: this includes an understanding of the MDM protocol, Declarative Device Management, Automated Device Enrollment and Apple Business, APNs, configuration profiles, TCC and PPPC, FileVault, code signing and notarization, Platform SSO, etc. Experience migrating fleets between platforms, and a solid understanding of what each vendor does well and where another solution might be stronger. Software/DevOps skills for managing endpoints You are familiar with more than just using basic shell scripts. Confidence in writing your own Shell scripts and troubleshooting code at a minimum. Swift, Python, Go or other experience is a plus. Use AI to accelerate and complement your code, not as a wholesale replacement. We want efficiency, productivity, and anti-slop creativity. At Alectrona, we view AI not as a replacement for human expertise, but as a multiplier for your existing skills. Using git, participating in code review, leveraging CI, and testing and packaging are part of how you work, not something another team does for you. You leverage APIs, webhooks, and automation workflows to complete tasks and build processes that scale. The rest of IT IP networking: familiar with TCP/IP, DNS, DHCP, routing, 802.1X, VPN, proxies and TLS inspection. Server and identity administration: supporting Platform SSO, WebAuthn, Entra ID, Okta, Google Workspace, Active Directory, SAML, OIDC, SCIM, Kerberos, and certificate authorities. Security and compliance: CIS Benchmarks, NIST 800-53, SOC 2, ISO 27001, endpoint detection tooling, vulnerability management, and how each of these applies to securing Macs in production. Working with customers Experience and confidence delivering paid professional services or consulting to external customers. You are comfortable actively leading and training customers on implementing configuration changes when we aren't provided direct access to systems. Experience and confidence in supporting end users and small businesses in our managed services operation. You explain complex technical work to people who do not share your background, in writing and out loud. You participate in discovery, kickoff, and project scoping calls as the engineering voice; ask good questions and translate client context into technical decisions. You have the confidence to stand up for what's right, whether it's about a technical best practice or just common sense. You challenge your customer to think differently and maintain trust in our recommendations. You stay steady when a project goes sideways, the workload swings, or a customer is unhappy. Fluent English language proficiency (required). Education and certifications Four-year degree, or the equivalent in experience and knowledge. We understand these skills don't come from higher education alone. Appreciated, but not required; however, you should have the skill to obtain any or all of these certifications quickly: Apple Certified IT Professional, Jamf Certified Expert (400), Microsoft MD-102, CompTIA Network+ and Security+, CISSP. If you don't have certs, you will be expected to obtain them in the first few months of employment. You're the right fit for Alectrona if You enjoy your work and enjoy helping the people around you without being asked. You seek out perspectives that are not your own. You are curious and resourceful; you dig into the parts nobody else wants, and you improve on your own work. New challenges excite you rather than worry you. You take calculated risks and share your mistakes with the team so we can all improve. You approach hard conversations with empathy. Like us, you enjoy solving the really hard problems as a team and hearing how we've significantly improved our clients' working environment. We're serious about building a great place to work where we all get to enjoy what we do together. Pay and benefits The approximate annual compensation range for this role is $95,000 to $165,000, including base salary and any related bonuses or commissions. In addition, Alectrona provides benefits, including 401(k) (6% non-elective company contribution), group medical, dental, vision insurance (99% paid by Alectrona), and an unlimited vacation policy.
09/23/2026
Full time
Apple Client Platform Engineer (Remote, US) About Alectrona Customer experience is more than meeting an SLA. Our team is passionate about making Apple "just work" for our clients, because we want you to experience the delight of a truly functional technology environment, without the friction of IT getting in the way. We get excited about what we do, and we love sharing that passion with our partners. Enterprise IT becomes enjoyable again. We actually love what we do, we take a lot of pride in the quality of our work, and for us, customer experience is paramount. The SLA is not the only metric that drives us. We get deeply invested in finding ways to keep our clients as excited as we are. In an industry that hasn't changed much in over a decade, we are actively reimagining what clients should expect from technology vendors. So we want to show off what's possible not just what's been promised. We treat all people as if they're smart and know what's best. because our clients are smart, and they do know. We work with clients that inspire us, and whose missions we want to support. That mutual respect results in trusting relationships and productive communication about business pain points and solutions. We won't hide behind intimidating security-speak and IT jargon. We say what we mean, and mean for clients to understand what we say. Our clients put their people first - and so do we. Happy employees create happy customers. Downtime is expensive, and top talent shouldn't spend entire days downloading apps and setting up workstations. Our clients understand this, and demand the best for their people as a matter of business strategy. We bring a matching sense of purpose and excitement to every client engagement. What you'll do at Alectrona You will lead professional services engagements for organizations running Apple at scale. That means designing the management platform, building the parts that do not exist yet, and telling the customer the truth about what will and will not work. We're a fully remote team across multiple time zones, and we expect you to work well in that environment and be willing to meet in person a few times per year, present at conferences, and be an active member of the team. Design, deploy, and hand over Apple management platforms: MDM, identity, patching, security tooling, and the integrations that tie them together. Own services engagements end to end in accordance with our company values. You scope the work, plan it, run it, document it, and close it out. We expect you to be able to effectively manage your own time and projects. Our team enjoys this flexibility and autonomy and the responsibility that comes with it. Solve the problems that get escalated after everyone else has tried. Packet captures, log spelunking, protocol-level MDM debugging, troubleshooting undocumented behavior in macOS. Understand software development concepts: automations, integrations against vendor APIs, custom agents, deployment tooling. We don't expect you to write apps, but it is important to understand the code you're deploying and know how to fix stuff that isn't working. Challenge customers when their plan will not survive production. Arguing for a better approach is part of the job, and you have to do it well enough to keep the relationship. Run scoping calls. Uncover the business driver behind the request, and then explain what the work will take in plain language. Support our small and medium business managed services customers alongside the rest of the Alectrona team. Provide technical support and guidance to our managed services customers, including properly recording notes, updating documentation, and resolving tickets within SLA targets. Mentor other engineers and colleagues to raise the standards and help everyone learn. Shape new products and services. Alectrona builds its own software, and the ideas come from the field. Perform all job responsibilities in alignment with the core values, mission and purpose of the organization. Adhere to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity. Support and promote a positive, inclusive workplace where the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and expressed in our work. What we're looking for This is a high mid-level to senior role. We are looking for an engineer who is an expert in Apple management and knows the rest of IT well enough to work across the whole stack a customer runs. You will be supporting a variety of customer types, from end users to IT managers. Apple and endpoint management Deep experience managing Apple devices in a variety of types of environments. This means complex management beyond help desk support and basic engineering Solid hands-on expertise in at least two enterprise Apple device management platforms, and the ability to pick up the others fast. Our work spans Jamf Pro, Microsoft Intune, Omnissa Workspace ONE, Fleet, Iru (formerly Kandji), Addigy and Mosyle. Command of the Apple management stack itself, not just one vendor's console: this includes an understanding of the MDM protocol, Declarative Device Management, Automated Device Enrollment and Apple Business, APNs, configuration profiles, TCC and PPPC, FileVault, code signing and notarization, Platform SSO, etc. Experience migrating fleets between platforms, and a solid understanding of what each vendor does well and where another solution might be stronger. Software/DevOps skills for managing endpoints You are familiar with more than just using basic shell scripts. Confidence in writing your own Shell scripts and troubleshooting code at a minimum. Swift, Python, Go or other experience is a plus. Use AI to accelerate and complement your code, not as a wholesale replacement. We want efficiency, productivity, and anti-slop creativity. At Alectrona, we view AI not as a replacement for human expertise, but as a multiplier for your existing skills. Using git, participating in code review, leveraging CI, and testing and packaging are part of how you work, not something another team does for you. You leverage APIs, webhooks, and automation workflows to complete tasks and build processes that scale. The rest of IT IP networking: familiar with TCP/IP, DNS, DHCP, routing, 802.1X, VPN, proxies and TLS inspection. Server and identity administration: supporting Platform SSO, WebAuthn, Entra ID, Okta, Google Workspace, Active Directory, SAML, OIDC, SCIM, Kerberos, and certificate authorities. Security and compliance: CIS Benchmarks, NIST 800-53, SOC 2, ISO 27001, endpoint detection tooling, vulnerability management, and how each of these applies to securing Macs in production. Working with customers Experience and confidence delivering paid professional services or consulting to external customers. You are comfortable actively leading and training customers on implementing configuration changes when we aren't provided direct access to systems. Experience and confidence in supporting end users and small businesses in our managed services operation. You explain complex technical work to people who do not share your background, in writing and out loud. You participate in discovery, kickoff, and project scoping calls as the engineering voice; ask good questions and translate client context into technical decisions. You have the confidence to stand up for what's right, whether it's about a technical best practice or just common sense. You challenge your customer to think differently and maintain trust in our recommendations. You stay steady when a project goes sideways, the workload swings, or a customer is unhappy. Fluent English language proficiency (required). Education and certifications Four-year degree, or the equivalent in experience and knowledge. We understand these skills don't come from higher education alone. Appreciated, but not required; however, you should have the skill to obtain any or all of these certifications quickly: Apple Certified IT Professional, Jamf Certified Expert (400), Microsoft MD-102, CompTIA Network+ and Security+, CISSP. If you don't have certs, you will be expected to obtain them in the first few months of employment. You're the right fit for Alectrona if You enjoy your work and enjoy helping the people around you without being asked. You seek out perspectives that are not your own. You are curious and resourceful; you dig into the parts nobody else wants, and you improve on your own work. New challenges excite you rather than worry you. You take calculated risks and share your mistakes with the team so we can all improve. You approach hard conversations with empathy. Like us, you enjoy solving the really hard problems as a team and hearing how we've significantly improved our clients' working environment. We're serious about building a great place to work where we all get to enjoy what we do together. Pay and benefits The approximate annual compensation range for this role is $95,000 to $165,000, including base salary and any related bonuses or commissions. In addition, Alectrona provides benefits, including 401(k) (6% non-elective company contribution), group medical, dental, vision insurance (99% paid by Alectrona), and an unlimited vacation policy.
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver -to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Business Systems team defines and builds the business IT architecture that supports the commercial operation of Waymo's autonomous fleet. The team stands at the intersection of finance, operations and IT; through creative architecture, expertise and attention to detail, it ensures that Waymo has world-class capabilities across all its business processes. In this hybrid role, you will report to a Senior Manager of Finance,Indirect Procurement & HR Systems. We are seeking a SAP Finance System Architect & Automation Lead to serve as the primary functional authority and strategic leader for our enterprise financial platform. In this role, you will define, design, and own the multi-year technology roadmap across our SAP S/4HANA, Group Reporting, Ariba. Sitting at the intersection of complex monetization models,compliance, and enterprise automation, you will drive the roll out of clean-core S/4HANA architecture while actively deploying next-generation SAP Business AI tools to scale our global financial operations. You will: Strategic Roadmap & System Architecture : Act as the global Subject Matter Expert (SME) and architect for SAP FICO, Group Reporting, and Ariba. Define system vision and evaluate long-term scalability. Deep Functional Expertise in SAP FICO: Extensive knowledge of General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and Cost Center/Profit Center Accounting (CCA/PCA), Profitability Analysis and Product Costing. AI & Continuous Automation: Drive the evaluation and rollout of embedded SAP Business AI capabilities including SAP Joule conversational AI and automated cash application ML models. Enterprise Lead Architect: This role is strategically positioned to drive the complete transformation and modernization of our entire financial ecosystem, moving beyond incremental improvements to fundamentally redefine how our financial processes operate within SAP including key projects for Company Code Expansions, Implementing new planning systems etc. Business Requirements Analysis: Partner with Finance, Accounting, and other cross-functional stakeholders to gather, evaluate, verify, and detail comprehensive business needs into process maps, user stories, and functional specifications. SAP Solutioning & Configuration: Design, build, test, and deploy resilient SAP setups, ensuring close alignment with industry best practices, internal controls, and regulatory standards like IFRS 15/ASC 606. You have: Education: Bachelor's degree in Finance, Accounting, Computer Science, or related field (Master's / MBA preferred). Experience: Minimum of 10+ years of experience working as Finance System Architect or Consultant with a primary focus on SAP FICO and Ariba. Life cycle Mastery: Proven track record leading at least 2 full-life cycle SAP implementations (S/4HANA Cloud preferred). Core FICO Depth: Expert-level configuration knowledge across GL, AR, AP, AA, CCA/PCA, and CO-PA. Domain Expertise : Hands-on experience with SAP and Ariba We prefer: SAP Group Reporting (S/4HANA) / EC-CS: Experience with legal and management consolidation processes. SAP Planning & Consolidation (BPC) / SAC Planning: Proficiency in financial budgeting, forecasting, and planning processes and tools. Technical & Analytical Skills: Excellent analytical, problem-solving, and critical thinking skills. Ability to read and understand ABAP code is a strong plus. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $196,000-$248,000 USD
09/23/2026
Full time
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver -to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Business Systems team defines and builds the business IT architecture that supports the commercial operation of Waymo's autonomous fleet. The team stands at the intersection of finance, operations and IT; through creative architecture, expertise and attention to detail, it ensures that Waymo has world-class capabilities across all its business processes. In this hybrid role, you will report to a Senior Manager of Finance,Indirect Procurement & HR Systems. We are seeking a SAP Finance System Architect & Automation Lead to serve as the primary functional authority and strategic leader for our enterprise financial platform. In this role, you will define, design, and own the multi-year technology roadmap across our SAP S/4HANA, Group Reporting, Ariba. Sitting at the intersection of complex monetization models,compliance, and enterprise automation, you will drive the roll out of clean-core S/4HANA architecture while actively deploying next-generation SAP Business AI tools to scale our global financial operations. You will: Strategic Roadmap & System Architecture : Act as the global Subject Matter Expert (SME) and architect for SAP FICO, Group Reporting, and Ariba. Define system vision and evaluate long-term scalability. Deep Functional Expertise in SAP FICO: Extensive knowledge of General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and Cost Center/Profit Center Accounting (CCA/PCA), Profitability Analysis and Product Costing. AI & Continuous Automation: Drive the evaluation and rollout of embedded SAP Business AI capabilities including SAP Joule conversational AI and automated cash application ML models. Enterprise Lead Architect: This role is strategically positioned to drive the complete transformation and modernization of our entire financial ecosystem, moving beyond incremental improvements to fundamentally redefine how our financial processes operate within SAP including key projects for Company Code Expansions, Implementing new planning systems etc. Business Requirements Analysis: Partner with Finance, Accounting, and other cross-functional stakeholders to gather, evaluate, verify, and detail comprehensive business needs into process maps, user stories, and functional specifications. SAP Solutioning & Configuration: Design, build, test, and deploy resilient SAP setups, ensuring close alignment with industry best practices, internal controls, and regulatory standards like IFRS 15/ASC 606. You have: Education: Bachelor's degree in Finance, Accounting, Computer Science, or related field (Master's / MBA preferred). Experience: Minimum of 10+ years of experience working as Finance System Architect or Consultant with a primary focus on SAP FICO and Ariba. Life cycle Mastery: Proven track record leading at least 2 full-life cycle SAP implementations (S/4HANA Cloud preferred). Core FICO Depth: Expert-level configuration knowledge across GL, AR, AP, AA, CCA/PCA, and CO-PA. Domain Expertise : Hands-on experience with SAP and Ariba We prefer: SAP Group Reporting (S/4HANA) / EC-CS: Experience with legal and management consolidation processes. SAP Planning & Consolidation (BPC) / SAC Planning: Proficiency in financial budgeting, forecasting, and planning processes and tools. Technical & Analytical Skills: Excellent analytical, problem-solving, and critical thinking skills. Ability to read and understand ABAP code is a strong plus. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $196,000-$248,000 USD
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
09/23/2026
Full time
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
09/23/2026
Full time
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
09/23/2026
Full time
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
09/23/2026
Full time
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
09/23/2026
Full time
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
09/23/2026
Full time
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange ️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You'll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation - tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000-$170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.