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Senior Systems Engineer III - CICS Systems Programmer Overview We are seeking a Senior Systems Engineer III - CICS Systems Programmer to support the integrity, performance, configuration, documentation, and reliability of server operating systems, hardware, storage, and/or application software within an assigned area of responsibility. This role is well suited for someone with strong mainframe, systems programming, troubleshooting, documentation, audit, disaster recovery, and performance management experience. Primary Responsibilities Maintain and monitor usage, performance, and resources for assigned systems, hardware, storage, and/or application software. Troubleshoot day-to-day technical issues related to assigned systems and platforms. Develop, configure, customize, document, and modify system configurations. Support patching and version maintenance activities. Schedule testing and maintain documentation related to audit requirements and disaster recovery planning. Maintain technical documentation for assigned software, hardware management tools, and appliances. Participate in audit and disaster recovery practices and activities. Participate in root-cause problem analysis across technology and business areas as needed. Perform capacity planning and performance tuning activities for assigned areas of responsibility. Assist in developing entry-level personnel through mentoring, technical training, and related support. Required Qualifications Seven years of experience in one or more of the following areas: system administration on Windows, Unix, or another distributed platform; systems programming on a mainframe platform; storage management within a large SAN environment; software development; internal audit; or information security. In lieu of seven years of experience, a bachelor's degree and five years of experience in one or more of the same areas is acceptable. Experience demonstrating strong logical reasoning, problem-solving, and analytical skills. Ability to translate technical knowledge in a way that supports another person's understanding. Experience working with team members, team leads, end users, business partners, and management during day-to-day operations and project-based activities. Ability to help ensure software and hardware functionality, performance, and availability. Willingness to develop and train entry-level staff on operational and systems management tasks related to the area of expertise. Experience managing day-to-day operational workload and assigned projects within established deadlines and timeframes. Organizational skills to work with vendors and notify management and team members of pending patches, upgrades, and functionality enhancements. Experience maintaining and monitoring usage, performance, and resources while troubleshooting day-to-day issues. Strong written and verbal communication skills. Experience documenting initial system configuration, change management, audit, disaster recovery, and business continuity information while keeping required system documentation up to date. Preferred Qualifications Bachelor's degree in IT or a related field. Advanced-level certification in mainframe, Db2 database, network, UNIX/Linux, or storage designations in a systems engineering track. Experience leading mid-scale IT infrastructure projects. Experience working in an IBM z/OS mainframe environment. Knowledge of CICS architecture, internal interfaces, and resource management. CICS systems programming experience. SMP/E experience. CICSPlex configuration and management experience. Understanding of common mainframe utilities and programming languages such as COBOL, JCL, SQL, and REXX. Performance and capacity management experience using BMC tools. CICS application programming experience. Familiarity with other core mainframe products such as Db2 and MQ. BMC tools support experience, including installation, configuration, and maintenance. Automation development experience using languages and tools such as REXX, Python, YAML, and Ansible. Ideal Candidate Experienced in supporting complex systems environments with a focus on reliability, performance, and availability. Comfortable troubleshooting operational issues and participating in root-cause analysis. Strong documentation habits across configuration, change management, audit, disaster recovery, and business continuity activities. Able to work with both technical and non-technical stakeholders across day-to-day operations and project work. Interested in mentoring and helping entry-level staff grow technically. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law . click apply for full job details

Position Overview TAP Engineering is seeking a Senior Software Integration Engineer to provide customer support for High Performance Computing (HPC) software and enable High Performance Computers to continue operating in support of the mission. The Software Integration Engineer will provide HPC services through enhanced sustainment capabilities, supporting multi-vendor HPC servers, HPC clusters, and SPD servers. This position will support a range of UNIX, Linux, and Windows systems, desktop applications, servers, and networks required to support mission operations. Key Responsibilities Integrate, install, configure, upgrade, compile, and support COTS/GOTS software within a heterogeneous operating system environment Provide sustainment and operational support for High Performance Computing (HPC) systems and software Support multi-vendor HPC servers, HPC clusters, and SPD servers Troubleshoot complex system and software issues using structured troubleshooting methodologies Install and configure HPC GOTS scheduler and resource management software Support Linux and UNIX-based environments, including Red Hat, CentOS, and SUSE Develop and maintain Linux shell scripts using various shell environments Support configuration management processes and tools Compile and support software utilizing the GCC compiler Support multi-threaded and parallel processing software Develop and maintain software using Python and object-oriented programming languages Support HPC technologies and infrastructure including HPE, Lustre, VMware, Salt, NVIDIA, InfiniBand, Mellanox, Slingshot, Slurm, Grafana, ELK, Splunk, WEKA, Juniper, and Arista Required Qualifications Active TS/SCI clearance with appropriate polygraph Bachelor's degree in a technical discipline and a minimum of eight (8) years of demonstrable experience integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in a heterogeneous operating system environment; or thirteen (13) years of relevant experience in lieu of a degree DoD 8570 IAT II-level certification Experience with Linux shell scripting Experience with Red Hat, CentOS, and SUSE operating systems Experience with Python programming Experience with object-oriented programming languages such as C, C++, or Java Experience with multi-threaded software and parallel processing Experience with GCC compiler Experience with configuration management tools Experience with HPC GOTS scheduler and resource management software Demonstrated structured troubleshooting skills Experience with Perl or JavaScript Working knowledge of CORBA and J2EE Compensation The anticipated salary range for this position is $165,000-$180,000, based on relevant experience, qualifications, and other applicable factors. The compensation range provided is a general guideline and is not a guarantee of compensation or salary. Clearance Requirement This position requires an active TS/SCI security clearance with appropriate polygraph. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements. Benefits Overview TAP Engineering offers a comprehensive and competitive benefits package, including: Paid Time Off: 15-25 days annually based on tenure, plus 11 paid holidays (never use-or-lose) Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents Dental & Vision: Employer-paid plans with optional enhancements Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability Flexible Spending Accounts: Healthcare and dependent care FSAs Tuition Reimbursement: Up to $36,000 per year for approved coursework Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses Additional Information TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

Position Overview TAP Engineering is seeking a Software Engineer III to lead the design, development, and delivery of complex software systems in a mission-focused environment. This is a full-time position on a standard day shift, Monday through Friday. This role supports high-performance applications, large-scale data processing systems, real-time solutions, and advanced analytics platforms. The Software Engineer will serve as a technical leader across multiple teams, driving system architecture, development processes, and software quality. This position requires deep technical expertise, strong leadership capabilities, and the ability to guide teams in delivering scalable, high-quality solutions. Key Responsibilities Analyze user requirements to define software design and performance objectives Design, develop, and enhance complex software systems and applications Lead the development and implementation of advanced algorithms under strict system constraints Integrate software into new or existing systems and environments Debug and resolve complex software defects and performance issues Design and implement complex database queries and data interfaces Serve as technical lead across multiple software development teams Oversee development efforts to ensure alignment with project requirements and timelines Perform quality control and ensure adherence to software development standards Collaborate with system and hardware engineers to define system requirements and interfaces Coordinate software system installation and ensure operational performance requirements are met Recommend and implement new technologies, tools, and development processes Select appropriate software development methodologies in coordination with engineering leadership Delegate development and testing tasks while monitoring team performance Required Qualifications Active TS/SCI clearance with appropriate polygraph Bachelor's degree in Computer Science or a related field OR 24 years of relevant experience in lieu of a degree 20+ years of experience in software engineering or development roles Expert-level experience with one or more programming languages such as C, C++, C#, Java, or Python Experience developing applications for Windows and/or UNIX/Linux environments Strong expertise in software architecture, system design, and performance optimization Experience leading multiple software development teams Experience with DevOps tools such as Docker, Terraform, Ansible, or Packer Experience with CI/CD tools such as Jenkins or Bamboo and building automated pipelines Strong analytical, problem-solving, and communication skills Preferred Qualifications Experience working with large-scale distributed systems or real-time processing environments Strong background in advanced algorithm development and optimization Experience in cloud-based or hybrid infrastructure environments Experience mentoring senior and junior engineers Ability to drive technical strategy and innovation across programs Compensation The anticipated salary range for this position is $134,000-$162,000, based on relevant experience, qualifications, and other applicable factors. The compensation range provided is a general guideline and is not a guarantee of compensation or salary. Clearance Requirement This position requires an active TS/SCI security clearance with appropriate polygraph. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements. Benefits Overview TAP Engineering offers a comprehensive and competitive benefits package, including: Paid Time Off: 15-25 days annually based on tenure, plus 11 paid holidays (never use-or-lose) Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents Dental & Vision: Employer-paid plans with optional enhancements Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability Flexible Spending Accounts: Healthcare and dependent care FSAs Tuition Reimbursement: Up to $36,000 per year for approved coursework Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses Additional Information TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs' Intelligent Connectivity Platform integrates CXL , Ethernet, NVLink, PCIe , and UALink semiconductor-based technologies with the company's COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company's custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at . Role Summary We are seeking a technically strong Chief of Staff to the Head of Engineering who will also lead Engineering Program Management across Silicon Engineering. This role is a force-multiplier for Engineering leadership - driving org scale, decision velocity, and execution rigor. The ideal candidate brings deep technical fluency, structured problem-solving, and the ability to drive outcomes through influence rather than hierarchy. The role is fully in person in San Jose. Responsibilities - What You Will Own 1) Chief of Staff to Head of Engineering • Drive operational cadence: engineering all hands, staff meetings, agenda/material prep, tech talks, university engagements, action follow-through, and leadership syncs. • Frame and resolve high-leverage decisions - proactively surface blockers (technical, operational, organizational) before they escalate. • Manage escalations and organizational friction - diagnose root causes, coordinate resolution paths, and ensure durable fixes. • Partner cross-functionally with Hardware, Product, and Quality teams to ensure clarity of communication, alignment on priorities, and disciplined follow-through on decisions. • Support org design, headcount planning, and hiring prioritization for engineering teams. • Maintain alignment across functions through clear messaging and communication, validate exitance and validation of processes • Navigate org dynamics, build trust, and constructively challenge assumptions; maintain psychological safety. • Support the head of engineering with administrative and org related activities 2) Lead ASIC Tape out Management (Silicon Programs) • Status management - collect and track status across functions contributing to ASIC tapeouts. • Milestone tracking - maintain methodology checklists and boundary agreements to ensure schedule adherence. • IP and vendor tracking - own visibility into IP deliveries, version inventory, vendor issues, and escalation loops. • Quality & documentation - monitor quality KPIs, ensure engineering documentation completeness. • Requirements tracking - ensure PRDs/features are captured, tracked, baselined. • Resource monitoring - track compute, hardware, storage consumption and thresholds. • Internal reporting - generate status reporting for Silicon Engineering leadership. 3) Influence Without Authority • Drive cross-engineering outcomes through credibility, clarity, and follow-through - not hierarchy. • Create order in ambiguous spaces; shape scope where it is undefined. Qualifications • 10+ years in semiconductor/SoC/ASIC or adjacent high-complexity engineering environment (e.g., CPU/IP/System companies). • Proven success in Chief of Staff, Staff Program Manager, TPM Director, or similar technical leadership-enablement role. • Strong technical acumen - able to understand engineering trade-offs and make decisions with limited information, challenge assumptions, and earn credibility with senior ICs. • Demonstrated experience running program cadence for complex silicon programs (tapeout, IP integration, etc.). • Proven ability to organize complex workflows and drive consistent follow-through. • High EQ and organizational awareness; can navigate tension and align diverse viewpoints. • Exceptional written/verbal communication, structured thinking, and execution discipline. • Prior experience in leading RTL2GDSII chip design is a huge plus. What Success Looks Like • Engineering leadership spends more time on strategic and technical decisions, less on coordination. • Milestones hit with fewer escalations and clearer accountability. • Status, risks, and decisions are crisp - never ad hoc or late. • Teams feel supported, not policed - trust increases, friction decreases without compromising on accountability . • Ambiguity decreases over time as clarity and execution rhythm scale with the org. Salary range is $216,000 to $300,000 depending on experience, level, and business need. This role may be eligible for discretionary bonus, incentives and benefits. We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role: CoreWeave is seeking a passionate and innovative Senior Software Engineer of Network Services to lead the architecture, scaling, and operations of our network services. You'll be tackling the complex challenges of building and operating world-class network services for the most demanding AI workloads on the planet. You will be focusing on achieving the highest levels of service quality, scalability and performance. You will also build comprehensive monitoring and alerting into our network services. You will work closely with your team to execute our network service roadmap, drive innovation, and ensure the reliability, security, and scalability of the CoreWeave Cloud Platform. Key Responsibilities Develop, and maintain the network services infrastructure for our GPU cloud services, including networking cloud services, host networking, smart NICs, and overlay/underlay networks. Collaborate with cross-functional teams, including DevOps, System Administrators, and Cloud Services teams, to ensure seamless integration of network datapath solutions. Optimize host network performance, latency, and throughput to meet the demanding requirements of GPU-based workloads. Implement and maintain network security protocols and best practices to protect customer data and infrastructure. Participate in an on-call rotation, troubleshoot and resolve network-related issues, and provide timely support to the operations team. Stay up-to-date with the latest networking technologies, industry trends, and best practices to continually improve our networking infrastructure. Participate in code reviews, design discussions, and architecture decisions to ensure high-quality software development practices. Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field. Experience (4+ years) as a Software Engineer, with a focus on networking and cloud infrastructure. Expertise in network protocols, routing, and security (TCP/IP, BGP, kernel networking, etc.). Proficient in Go Familiarity with software-defined networking (SDN) and network virtualization technologies. Experience building and deploying k8s networking and infrastructure, CNIs. Experience with k8s operators and controllers is a plus. Excellent problem-solving skills and a proactive attitude towards troubleshooting and issue resolution. Strong communication skills and the ability to collaborate effectively with cross-functional teams. A passion for staying updated on emerging technologies and a commitment to continuous learning. The base pay for this position range from $182,000 to $242,000 accordingly. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position includes a discretionary bonus, equity, and a comprehensive benefits package. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role: CoreWeave is seeking a passionate and innovative Senior Software Engineer of Network Services to lead the architecture, scaling, and operations of our network services. You'll be tackling the complex challenges of building and operating world-class network services for the most demanding AI workloads on the planet. You will be focusing on achieving the highest levels of service quality, scalability and performance. You will also build comprehensive monitoring and alerting into our network services. You will work closely with your team to execute our network service roadmap, drive innovation, and ensure the reliability, security, and scalability of the CoreWeave Cloud Platform. Key Responsibilities Develop, and maintain the network services infrastructure for our GPU cloud services, including networking cloud services, host networking, smart NICs, and overlay/underlay networks. Collaborate with cross-functional teams, including DevOps, System Administrators, and Cloud Services teams, to ensure seamless integration of network datapath solutions. Optimize host network performance, latency, and throughput to meet the demanding requirements of GPU-based workloads. Implement and maintain network security protocols and best practices to protect customer data and infrastructure. Participate in an on-call rotation, troubleshoot and resolve network-related issues, and provide timely support to the operations team. Stay up-to-date with the latest networking technologies, industry trends, and best practices to continually improve our networking infrastructure. Participate in code reviews, design discussions, and architecture decisions to ensure high-quality software development practices. Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field. Experience (4+ years) as a Software Engineer, with a focus on networking and cloud infrastructure. Expertise in network protocols, routing, and security (TCP/IP, BGP, kernel networking, etc.). Proficient in Go Familiarity with software-defined networking (SDN) and network virtualization technologies. Experience building and deploying k8s networking and infrastructure, CNIs. Experience with k8s operators and controllers is a plus. Excellent problem-solving skills and a proactive attitude towards troubleshooting and issue resolution. Strong communication skills and the ability to collaborate effectively with cross-functional teams. A passion for staying updated on emerging technologies and a commitment to continuous learning. The base pay for this position range from $182,000 to $242,000 accordingly. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position includes a discretionary bonus, equity, and a comprehensive benefits package. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role: CoreWeave is seeking a passionate and innovative Senior Software Engineer of Network Services to lead the architecture, scaling, and operations of our network services. You'll be tackling the complex challenges of building and operating world-class network services for the most demanding AI workloads on the planet. You will be focusing on achieving the highest levels of service quality, scalability and performance. You will also build comprehensive monitoring and alerting into our network services. You will work closely with your team to execute our network service roadmap, drive innovation, and ensure the reliability, security, and scalability of the CoreWeave Cloud Platform. Key Responsibilities Develop, and maintain the network services infrastructure for our GPU cloud services, including networking cloud services, host networking, smart NICs, and overlay/underlay networks. Collaborate with cross-functional teams, including DevOps, System Administrators, and Cloud Services teams, to ensure seamless integration of network datapath solutions. Optimize host network performance, latency, and throughput to meet the demanding requirements of GPU-based workloads. Implement and maintain network security protocols and best practices to protect customer data and infrastructure. Participate in an on-call rotation, troubleshoot and resolve network-related issues, and provide timely support to the operations team. Stay up-to-date with the latest networking technologies, industry trends, and best practices to continually improve our networking infrastructure. Participate in code reviews, design discussions, and architecture decisions to ensure high-quality software development practices. Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field. Experience (4+ years) as a Software Engineer, with a focus on networking and cloud infrastructure. Expertise in network protocols, routing, and security (TCP/IP, BGP, kernel networking, etc.). Proficient in Go Familiarity with software-defined networking (SDN) and network virtualization technologies. Experience building and deploying k8s networking and infrastructure, CNIs. Experience with k8s operators and controllers is a plus. Excellent problem-solving skills and a proactive attitude towards troubleshooting and issue resolution. Strong communication skills and the ability to collaborate effectively with cross-functional teams. A passion for staying updated on emerging technologies and a commitment to continuous learning. The base pay for this position range from $182,000 to $242,000 accordingly. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position includes a discretionary bonus, equity, and a comprehensive benefits package. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Job Description Tier III NOC Technician Washington, DC - metro accessible, 4 days onsite, 1 day remote Perm position, full benefits package, $120K, perhaps some flex depending on experience and certs MUST HAVE ONE OR MORE HIGH LEVEL CERTIFICAITON: CCNP, CCNP Security, JNCIP, or equivalent RESPONSIBILITIES Serve as the final escalation point for complex Tier 1 and Tier 2 incidents requiring advanced technical expertise Lead troubleshooting and resolution of critical network outages, performance degradation, and complex technical issues Perform root cause analysis on major incidents and develop preventive measures to avoid recurrence Provide technical leadership and guidance to junior NOC technicians during critical incidents Design and implement solutions for network optimization, automation, and performance improvements Conduct in-depth packet analysis and protocol troubleshooting to diagnose complex connectivity issues Configure and troubleshoot advanced network devices including core routers, multilayer switches, firewalls, and load balancers Participate in and lead Major Incident Management calls with stakeholders and executive leadership Develop, maintain, and improve NOC procedures, runbooks, and technical documentation Perform advanced network and system performance analysis using multiple monitoring and diagnostic tools Collaborate with Network Engineering, Security, and Systems Administration teams on complex cross-functional issues Evaluate and recommend improvements to network architecture, monitoring capabilities, and operational processes Mentor and train Tier 1 and Tier 2 technicians on troubleshooting techniques and best practices Participate in change advisory board (CAB) reviews and provide technical assessments of proposed changes Execute complex network changes during maintenance windows with minimal service disruption Monitor and optimize network capacity, bandwidth utilization, and traffic patterns Coordinate with vendors and external service providers to resolve carrier and equipment issues Develop and maintain disaster recovery procedures and participate in failover testing Implement network security measures and respond to security incidents in coordination with security teams Create and present technical reports on network performance, incidents, and trends to management Participate in on-call rotation as the senior technical escalation resource Stay current with emerging technologies and industry best practices to continuously improve operations REQUIREMENTS Bachelor's degree OR equivalent experience 7+ years of experience in network operations, network engineering, or systems administration 5+ years of experience working in a 7x24x365 NOC or similar mission-critical environment Demonstrated experience as a senior escalation point for complex technical issues Supporting large-scale enterprise networks with thousands of users Expert-level knowledge of network protocols, routing, and switching (BGP, OSPF, EIGRP, MPLS, spanning-tree, VLAN) Advanced troubleshooting skills using packet analysis tools (Wireshark, tcpdump) Deep understanding of network security technologies including firewalls, IDS/IPS, VPN, and NAT Extensive experience with enterprise network equipment from multiple vendors (Cisco, Juniper, Palo Alto, Arista, F5) Proficiency with network monitoring and management platforms (SolarWinds, Nagios, Splunk, NetFlow/sFlow analysis) Knowledge of TCP/IP stack, network services (DNS, DHCP, NTP), and application protocols Expertise in load balancing, traffic engineering, and high-availability architectures Strong understanding of data center networking, fabric technologies, and virtualization Routing policy implementation and traffic optimization techniques Advanced troubleshooting skills across multiple technology domains (network, systems, applications, security) Ability to interpret network diagrams, technical specifications, and vendor documentation Strong analytical and critical thinking skills for solving complex problems under pressure Leadership and mentoring skills for guiding junior team members Excellent written and verbal communication skills across stakeholder levels Proven incident management ability, including leading bridge calls and coordinating resources during major incidents Proficiency with scripting and automation tools (Python, Ansible, PowerShell, Bash) Deep understanding of ITIL framework (Incident, Problem, Change Management) Knowledge of cloud networking architectures (AWS, Azure, GCP) and DevOps practices Ability to work effectively under extreme pressure and make rapid technical decisions Flexibility to work rotating shifts including nights, weekends, and holidays Strong documentation skills and commitment to accurate technical records Company Description System One is a leading provider of specialized, highly technical services and solutions to critical infrastructure, technology, life sciences, and government sectors. We partner with large private and public organizations who trust us to execute their complex, mission-critical initiatives through our outsourced services and workforce solutions. Company Description System One is a leading provider of specialized, highly technical services and solutions to critical infrastructure, technology, life sciences, and government sectors. We partner with large private and public organizations who trust us to execute their complex, mission-critical initiatives through our outsourced services and workforce solutions.

Work Location Type: Hybrid Req Number 334699 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit . Compensation The anticipated base pay compensation range for this position is $112,900.00 - $188,100.00. This role is eligible for an incentive target of up to 10% or $, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change. This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position. Rewards and Benefits With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including: Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 23 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. For additional information and details regarding Grainger's benefits, please click on the link below: Grainger Benefits The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Position Details As a Senior Software Engineer (Software Engineer III) on the Data Sharing team in the Product Information Management organization, you will be involved in the full systems life cycle and responsible for designing, coding, configuring, testing, implementing and supporting application software and systems that are delivered on time and within budget. In addition to mentoring junior engineers, you will work closely with technical teams, stakeholders and product managers to understand the business requirements that drive the analysis and physical design of technical solutions. The Data Sharing team is responsible for building and operating APIs and event streams to make product data available to all of Grainger. You Will Develop end-to-end services (including APIs and stream processing) using Java and Spring Boot Build applications and develop product design solutions in partnership with engineers, architects, and analysts leading to scalable and maintainable software solutions Utilize specialized skills based on specific platform or domain as required Implement continuous delivery activities (CICD) and drive engineering best practices Support team activities and pair with peers to work on stories Coach and mentor junior engineers Consistently practice sensible defaults (TDD, pair programming, trunk-based development) Participate in on-call rotation You Have Bachelor's Degree or equivalent experience 3+ years experience with modern software engineering; designing, building, and deploying scalable software applications Understanding of distributed system design Experience analyzing and interpreting complex problems and processes Familiarity with Agile/Scrum methodologies and DevOps practices Experience with Java Experience with Spring Boot, Kafka, MongoDB, PostgreSQL, Terraform, and DataDog This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver -to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. You will: Translate business requirements into conceptual, logical, and physical data models. Define core data concepts for Waymo commercialization and implement models in the database. Design, build, and maintain data warehouse and pipeline solutions. Bring in and transform raw data that can be easily used to generate reports and insights for Waymo's commercialization tracking and optimization. Ensure proper handling of PII and ACL. Implement a data quality framework, and maintain documentation. Be highly collaborative and work closely with data producers and data consumers across Waymo to understand the data needs, provide consultation, and align data solutions. You have: 6+ years of professional experience in data engineering or a related field Proven track record of building complex data engineering projects architectures from conception to deployment Experiences of designing and implementing data warehousing or data lake solutions like Google BigQuery and Snowflake, optimizing them for complex analytical queries and reporting Deep knowledge of relational and NoSQL databases Expertise in designing and implementing scalable data models, data quality frameworks, and data governance practices Proficient in SQL. Familiar with at least one of languages in Python, C++, or Java We prefer: Familiarity with distributed processing frameworks and tools like Spark, Hadoop, or Kafka, handling massive datasets for real-time or batch analytics Deep understanding of data privacy, security, quality, correctness, and efficiency tradeoffs Proven track record of driving collaboration effectively across organizational boundaries, building multi-dimensional stakeholder relationships, and importing and exporting ideas to achieve broad organizational goals Experience in leading projects and driving collaborating with cross-functional teams. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $251,000-$310,000 USD

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together-while learning, having fun, and making a profound difference for the dreamers and builders in the world. At DigitalOcean, Data Center Engineers play a critical role in building and operating the physical infrastructure that powers our cloud platform . Our team is responsible for deploying, maintaining, and scaling the servers and networking equipment that enable millions of developers to run their applications. From replacing a faulty drive to helping deploy infrastructure in a brand-new data center, our engineers work across the full lifecycle of hardware operations. You'll join a collaborative, fast-growing team with opportunities to work on large-scale deployments, new data center expansions, and next-generation infrastructure. This is a remote position. What You'll Be Doing Deploying, maintaining, and scaling DigitalOcean's data center infrastructure Racking, stacking, and cabling servers, power distribution units (PDUs), and network switches Installing and commissioning servers, networking equipment, storage systems, and GPU infrastructure Designing and executing large-scale infrastructure deployments including rack buildouts and cluster expansions Supporting new data center builds and expansions through rack layout planning and infrastructure readiness validation Deploying and troubleshooting high-density compute platforms including GPU and liquid-cooled infrastructure Diagnosing and repairing hardware issues across servers, networking equipment, and storage systems Debugging hardware, network, and Linux OS related issues Submitting RMAs and managing hardware lifecycle replacements with equipment vendors Managing shipping, receiving, and inventory tracking of data center hardware and components Maintaining deployment documentation, runbooks, and operational procedures Partnering with internal engineering teams to support hardware rollouts and infrastructure upgrades Supporting operational readiness for new data center deployments Participating in an on-call rotation to support infrastructure availability Mentoring junior engineers and contributing to team development What You'll Add to DigitalOcean 6-8+ years of experience deploying, operating, or supporting infrastructure within large-scale data center or cloud environments. Strong understanding of data center infrastructure including compute, networking, and storage systems Proficient understanding of data center power and cooling architecture Experience deploying and troubleshooting GPU hardware and high-density compute infrastructure Experience working with or supporting liquid-cooled infrastructure Strong Linux knowledge and command line experience; familiarity with bash scripting Strong troubleshooting skills across hardware, networking, and operating systems Understanding of data center cabling standards and deployment best practices Experience supporting large-scale infrastructure deployments or data center expansions Ability to analyze infrastructure incidents and drive operational improvements Strong problem-solving skills and the ability to perform deep technical investigations Experience maintaining deployment documentation and operational procedures Ability to collaborate with cross-functional engineering teams Willingness to participate in an on-call rotation Valid driver's license and ability to travel domestically and internationally (20-25%) Ability to lift objects up to 50 lbs and be on your feet for extended periods Ability to mentor and train junior engineers Compensation Range: $128,000 - $161,000 This is a hybrid role JR: Why You'll Like Working for DigitalOcean We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.

Who We Are Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe. Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker's Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance. About Our Team Cross River's AI Transformation team is a newly formed group of problem solvers passionate about bridging the gap between cutting-edge AI capabilities and real-world business needs. Based in-office at our Fort Lee, New Jersey headquarters, we work face-to-face with stakeholders across the organization to identify opportunities, adopt and adapt AI tools, and build sustainable solutions. Our mission is to bring AI-powered solutions to life, ensure they are maintainable, auditable, and resilient, and to continuously leverage advances in AI technologies for the benefit of the business. What We're Looking For We are looking for a Software Engineer II to focus on solutions for our AI Transformation team. You will work in-office at least four days per week at our Fort Lee, New Jersey headquarters. With guidance from your Engineering Manager and a Senior Software Engineer, you will collaborate closely with an AI strategy team and collaborate face-to-face with business stakeholders to deeply understand their problems, cut through surface-level descriptions to identify root challenges, and write the code that solves real problems. You will work closely with other software and QA engineers in and outside of your team. We are looking for someone who has worked within ambiguity, and seeks out and applies strong engineering disciplines to deliver sustainable, AI-centered or augmented outcomes. Responsibilities: Design, develop, and deliver scalable software modules and components Build backend systems using a mix of technologies. Languages may include C# (.NET 10), Python, and JavaScript/TypeScript. Databases may include PostgreSQL and SQL Server. Infrastructure includes AWS, Docker, and Kubernetes Implement, test, and iterate on software solutions that address both short-term and long-term considerations with a maintainable, sustainable mindset Qualifications: 4+ years of experience developing enterprise systems in modern, current object-oriented languages, with at least 2+ years of C# 2+ years of experience with SQL, preferably PostgreSQL or SQL Server Experience working with AI assistive and agentic code generation (e.g. Copilot, Claude Code, Cursor) Database persistence frameworks (e.g. nHibernate, Entity Framework) Strong communication skills Experience or understanding of Domain Driven Design Cloud Architecture - preferably AWS Docker / Containers Financial industry / accounting experience or understanding is helpful, but not required Experience designing and developing distributed systems and event driven architecture is preferred. Ideally with understanding or exposure to: MassTransit or NServiceBus RabbitMQ Idempotency Salary Range: $130,000.00 - $170,000.00 Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.

Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .