Job Description Job Description Zoox's Network Security team architects and defends the digital borders of the company - from corporate offices to engineering labs and product/mission environments. As a Network Security Engineer, you will design, implement, and operate security controls across Zoox's enterprise, OT networks, and cloud infrastructure spanning on-premises data centers and public cloud environments (AWS, GCP), partnering closely with Network Engineering, IT, Product Security, and Software Engineering teams. In This Role, You Will Design, implement, and maintain secure hybrid/multi-cloud network architectures (AWS/GCP, CloudWAN); enforce zero-trust access controls and network segmentation across corporate, data center, lab, and edge environments; develop and maintain related policies, standards, and architecture diagrams Own and operate next-generation firewall platforms (Palo Alto Networks, Fortinet), managing policy architecture, segmentation, NAT, URL filtering, SSL/TLS decryption, and threat prevention tuning Architect, operate, and own the lifecycle of secure remote access solutions (VPN, ZTNA, site-to-site tunnels), ensuring high availability, certificate-based authentication, and integration with identity providers (SAML, Entra ID) Drive automation and Infrastructure-as-Code (IaC) using Terraform, Python, CI/CD, and REST APIs for configuration management, firewall policies, and security baselines; integrate LLM-based tools to streamline operational tasks and reduce manual toil Oversee security operations including 24/7 network security monitoring, traffic analysis, threat detection, vulnerability assessments, and remediation; support compliance requirements by conducting security reviews for new projects and infrastructure changes Drive 802.1X/certificate-based Network Access Control (NAC) initiatives across wired and wireless environments Collaborate with team members and contribute to cross-functional security initiatives with Product Security, SRE, IT, and Software Engineering teams Qualifications 6+ years of network security engineering experience securing enterprise, cloud, and OT/lab environments Platform Expertise: Deep, hands-on expertise in next-gen firewalls (Palo Alto, Fortinet), AWS NFW, WAFs, IDS/IPS, NAC/802.1X, PKI, VPN, and ZTNA solutions (Zscaler, Netskope, Prisma Access, or equivalent) Technical Knowledge: Strong understanding of core network protocols (TCP/IP, BGP, OSPF, VLAN, 802.1X, TLS/PKI) and cloud networking security principles (AWS, GCP, or Azure) Automation: Hands-on experience with IaC and automation tooling including Terraform, Python, CI/CD pipelines, and REST APIs Security Operations: Experience with network security monitoring, threat detection, and security operations tooling (SIEM, IDS/IPS, vulnerability management platforms), including integration with network controls Compliance: Proven experience supporting major compliance initiatives (NIST 800-53, CSF 2.0, ISO 27001), including control implementation and evidence collection Bonus Qualifications Experience in autonomous vehicle, robotics, IT/OT or automotive environments Certifications: PCNSE, AWS Security Specialty, CCNA Experience experimenting with or deploying AI/ML-based security capabilities (e.g., anomaly detection, behavioral analytics, LLM-driven copilots) in network or cloud security workflows There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to or your assigned recruiter. A Final Note: You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Zoox's Network Security team architects and defends the digital borders of the company - from corporate offices to engineering labs and product/mission environments. As a Network Security Engineer, you will design, implement, and operate security controls across Zoox's enterprise, OT networks, and cloud infrastructure spanning on-premises data centers and public cloud environments (AWS, GCP), partnering closely with Network Engineering, IT, Product Security, and Software Engineering teams. In This Role, You Will Design, implement, and maintain secure hybrid/multi-cloud network architectures (AWS/GCP, CloudWAN); enforce zero-trust access controls and network segmentation across corporate, data center, lab, and edge environments; develop and maintain related policies, standards, and architecture diagrams Own and operate next-generation firewall platforms (Palo Alto Networks, Fortinet), managing policy architecture, segmentation, NAT, URL filtering, SSL/TLS decryption, and threat prevention tuning Architect, operate, and own the lifecycle of secure remote access solutions (VPN, ZTNA, site-to-site tunnels), ensuring high availability, certificate-based authentication, and integration with identity providers (SAML, Entra ID) Drive automation and Infrastructure-as-Code (IaC) using Terraform, Python, CI/CD, and REST APIs for configuration management, firewall policies, and security baselines; integrate LLM-based tools to streamline operational tasks and reduce manual toil Oversee security operations including 24/7 network security monitoring, traffic analysis, threat detection, vulnerability assessments, and remediation; support compliance requirements by conducting security reviews for new projects and infrastructure changes Drive 802.1X/certificate-based Network Access Control (NAC) initiatives across wired and wireless environments Collaborate with team members and contribute to cross-functional security initiatives with Product Security, SRE, IT, and Software Engineering teams Qualifications 6+ years of network security engineering experience securing enterprise, cloud, and OT/lab environments Platform Expertise: Deep, hands-on expertise in next-gen firewalls (Palo Alto, Fortinet), AWS NFW, WAFs, IDS/IPS, NAC/802.1X, PKI, VPN, and ZTNA solutions (Zscaler, Netskope, Prisma Access, or equivalent) Technical Knowledge: Strong understanding of core network protocols (TCP/IP, BGP, OSPF, VLAN, 802.1X, TLS/PKI) and cloud networking security principles (AWS, GCP, or Azure) Automation: Hands-on experience with IaC and automation tooling including Terraform, Python, CI/CD pipelines, and REST APIs Security Operations: Experience with network security monitoring, threat detection, and security operations tooling (SIEM, IDS/IPS, vulnerability management platforms), including integration with network controls Compliance: Proven experience supporting major compliance initiatives (NIST 800-53, CSF 2.0, ISO 27001), including control implementation and evidence collection Bonus Qualifications Experience in autonomous vehicle, robotics, IT/OT or automotive environments Certifications: PCNSE, AWS Security Specialty, CCNA Experience experimenting with or deploying AI/ML-based security capabilities (e.g., anomaly detection, behavioral analytics, LLM-driven copilots) in network or cloud security workflows There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to or your assigned recruiter. A Final Note: You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description About ATI: Automated Tire (ATI) is a Series-B startup revolutionizing automotive service with innovative robotic and software technology. Founded by experienced entrepreneurs and backed by major players in the automotive and tire sectors, ATI is building the next generation of tools that make tire shops and dealership service lanes faster, safer, and smarter. If you're passionate about building products that ship into real-world environments, ATI is the place for you. Position Overview: BrakeWise is our production brake inspection product: a mobile application paired with a camera probe that technicians use to assess pad and rotor condition during live service work. The machine learning behind it is a multi-stage pipeline of segmentation and classification models that turn raw imagery into a wear assessment a shop can act on and charge for. That pipeline works, and it is an MVP. It runs on Cloud Functions, and it will not carry us to the customer volume we're signing. We're looking for a Staff MLOps Engineer to own it - to take it from a working prototype to a serving architecture that holds up under real throughput, with the latency, cost, and reliability characteristics a paying customer expects. You'll own every aspect of how our models reach production and how they get better: serving infrastructure, deployment and rollback, monitoring and drift detection, the retraining loop, and the evaluation discipline that tells us whether a new model is actually an improvement. Model accuracy here has commercial consequences - a bad wear call is either a missed repair or an unnecessary one, in front of a customer. This is also the senior cloud architecture voice on the team. You'll partner closely with our Staff Full Stack Engineer, who owns the mobile app and customer dashboard, reviewing designs and setting GCP practices across the platform rather than only within the ML stack. Responsibilities: Own the multi-stage inference pipeline (segmentors and classifiers) end to end - serving architecture, latency, throughput, reliability, and cost per inspection Re-architect the pipeline off its current Cloud Functions MVP onto infrastructure that scales: containerized inference, GPU-backed or accelerated serving where it pays for itself, queueing, batching, and autoscaling Own model deployment: versioning, staged rollout, canary and shadow evaluation, and fast rollback when a model regresses Build and own the improvement loop - field data collection, labeling workflows, dataset versioning, evaluation harnesses, and regression suites that catch quality loss before customers do Monitor model quality in production: drift detection, segmented performance analysis, and triage of real-world failures against real inspection imagery Define the metrics that matter commercially - false-positive and false-negative rates on a wear call, technician override rate, unit inference cost - and report against them Improve model performance directly: architecture selection, augmentation, hard-example mining, and quantization or distillation where latency and cost demand it Evaluate on-device versus cloud inference trade-offs for the mobile app, and own whichever path we choose Establish MLOps foundations: reproducible training, experiment tracking, CI/CD for models, and infrastructure as code Serve as the cloud architecture counterpart to the Staff Full Stack Engineer - reviewing designs, setting GCP best practices, and raising the platform's infrastructure bar Work with hardware and field operations on capture quality - lighting, focus, and probe positioning - since upstream image quality sets the ceiling on model performance Own production support for the ML stack, including incident response and on-call participation for inference availability Proactively identify technical risks and architectural trade-offs, and communicate them clearly to leadership Requirements 8+ years of professional engineering experience, including several years owning machine learning systems in production - not solely model development Demonstrated experience taking a computer vision pipeline from prototype to production scale, serving real users at meaningful volume Deep experience deploying and operating segmentation and classification models, including multi-stage pipelines where one model's output feeds the next Strong cloud infrastructure background, preferably GCP - Vertex AI, Cloud Run, GKE, Cloud Functions, Cloud SQL, Pub/Sub, and Docker Production-grade Python, and fluency with PyTorch or TensorFlow Hands-on experience with model serving and optimization - Triton, TorchServe, ONNX, TensorRT, quantization, or equivalent Experience owning deployment and support for a live system, including incident response, rollback, and on-call Experience building data and labeling pipelines with dataset versioning and reproducible evaluation Comfort with infrastructure as code (e.g., Terraform) and CI/CD automation (e.g., GitHub Actions) Sound judgment on the accuracy, latency, and cost trade-offs that determine whether an ML product is viable Excellent problem-solving, debugging, and communication skills, including with non-technical stakeholders Preferred Qualifications: On-device or edge inference experience (Core ML, TensorFlow Lite, ExecuTorch) and integration into mobile applications Active learning or human-in-the-loop labeling systems Computer vision on small, long-tail, or industrial inspection datasets rather than large public benchmarks Experience with camera and sensor integration, or working alongside hardware teams on capture quality Experience with robotics, IoT, or edge computing (ROS or similar platforms) Familiarity with automotive service, dealership operations, or DMS ecosystems Contributions to open-source projects Why Join ATI: Be part of a groundbreaking startup transforming automotive service technology Work with a team of industry veterans and top-tier robotics and software talent Own the ML platform for a product that already has paying customers - your architecture decisions set the scaling ceiling Our customers are our investors, so you'll develop and test in real service lane environments A genuine data advantage: proprietary inspection imagery from real shops that no public dataset can replicate Clear Total Addressable Market with strong pull from B2B partners Competitive salary and comprehensive benefits package Prime location in Woburn, MA with on-site parking Collaborative, low-ego, high-intensity work environment
09/26/2026
Full time
Job Description Job Description About ATI: Automated Tire (ATI) is a Series-B startup revolutionizing automotive service with innovative robotic and software technology. Founded by experienced entrepreneurs and backed by major players in the automotive and tire sectors, ATI is building the next generation of tools that make tire shops and dealership service lanes faster, safer, and smarter. If you're passionate about building products that ship into real-world environments, ATI is the place for you. Position Overview: BrakeWise is our production brake inspection product: a mobile application paired with a camera probe that technicians use to assess pad and rotor condition during live service work. The machine learning behind it is a multi-stage pipeline of segmentation and classification models that turn raw imagery into a wear assessment a shop can act on and charge for. That pipeline works, and it is an MVP. It runs on Cloud Functions, and it will not carry us to the customer volume we're signing. We're looking for a Staff MLOps Engineer to own it - to take it from a working prototype to a serving architecture that holds up under real throughput, with the latency, cost, and reliability characteristics a paying customer expects. You'll own every aspect of how our models reach production and how they get better: serving infrastructure, deployment and rollback, monitoring and drift detection, the retraining loop, and the evaluation discipline that tells us whether a new model is actually an improvement. Model accuracy here has commercial consequences - a bad wear call is either a missed repair or an unnecessary one, in front of a customer. This is also the senior cloud architecture voice on the team. You'll partner closely with our Staff Full Stack Engineer, who owns the mobile app and customer dashboard, reviewing designs and setting GCP practices across the platform rather than only within the ML stack. Responsibilities: Own the multi-stage inference pipeline (segmentors and classifiers) end to end - serving architecture, latency, throughput, reliability, and cost per inspection Re-architect the pipeline off its current Cloud Functions MVP onto infrastructure that scales: containerized inference, GPU-backed or accelerated serving where it pays for itself, queueing, batching, and autoscaling Own model deployment: versioning, staged rollout, canary and shadow evaluation, and fast rollback when a model regresses Build and own the improvement loop - field data collection, labeling workflows, dataset versioning, evaluation harnesses, and regression suites that catch quality loss before customers do Monitor model quality in production: drift detection, segmented performance analysis, and triage of real-world failures against real inspection imagery Define the metrics that matter commercially - false-positive and false-negative rates on a wear call, technician override rate, unit inference cost - and report against them Improve model performance directly: architecture selection, augmentation, hard-example mining, and quantization or distillation where latency and cost demand it Evaluate on-device versus cloud inference trade-offs for the mobile app, and own whichever path we choose Establish MLOps foundations: reproducible training, experiment tracking, CI/CD for models, and infrastructure as code Serve as the cloud architecture counterpart to the Staff Full Stack Engineer - reviewing designs, setting GCP best practices, and raising the platform's infrastructure bar Work with hardware and field operations on capture quality - lighting, focus, and probe positioning - since upstream image quality sets the ceiling on model performance Own production support for the ML stack, including incident response and on-call participation for inference availability Proactively identify technical risks and architectural trade-offs, and communicate them clearly to leadership Requirements 8+ years of professional engineering experience, including several years owning machine learning systems in production - not solely model development Demonstrated experience taking a computer vision pipeline from prototype to production scale, serving real users at meaningful volume Deep experience deploying and operating segmentation and classification models, including multi-stage pipelines where one model's output feeds the next Strong cloud infrastructure background, preferably GCP - Vertex AI, Cloud Run, GKE, Cloud Functions, Cloud SQL, Pub/Sub, and Docker Production-grade Python, and fluency with PyTorch or TensorFlow Hands-on experience with model serving and optimization - Triton, TorchServe, ONNX, TensorRT, quantization, or equivalent Experience owning deployment and support for a live system, including incident response, rollback, and on-call Experience building data and labeling pipelines with dataset versioning and reproducible evaluation Comfort with infrastructure as code (e.g., Terraform) and CI/CD automation (e.g., GitHub Actions) Sound judgment on the accuracy, latency, and cost trade-offs that determine whether an ML product is viable Excellent problem-solving, debugging, and communication skills, including with non-technical stakeholders Preferred Qualifications: On-device or edge inference experience (Core ML, TensorFlow Lite, ExecuTorch) and integration into mobile applications Active learning or human-in-the-loop labeling systems Computer vision on small, long-tail, or industrial inspection datasets rather than large public benchmarks Experience with camera and sensor integration, or working alongside hardware teams on capture quality Experience with robotics, IoT, or edge computing (ROS or similar platforms) Familiarity with automotive service, dealership operations, or DMS ecosystems Contributions to open-source projects Why Join ATI: Be part of a groundbreaking startup transforming automotive service technology Work with a team of industry veterans and top-tier robotics and software talent Own the ML platform for a product that already has paying customers - your architecture decisions set the scaling ceiling Our customers are our investors, so you'll develop and test in real service lane environments A genuine data advantage: proprietary inspection imagery from real shops that no public dataset can replicate Clear Total Addressable Market with strong pull from B2B partners Competitive salary and comprehensive benefits package Prime location in Woburn, MA with on-site parking Collaborative, low-ego, high-intensity work environment
GXO Logistics is seeking a Senior DevOps Engineer to drive the reliability and scalability of our transportation and warehousing platforms. You will design and automate cloud infrastructure, build and maintain CI/CD pipelines, and improve observability for mission-critical logistics systems. Partnering with software, data and operations teams, you'll champion Infrastructure as Code, security best practices and high-availability architectures. In GXO's performance-driven, collaborative culture, you'll leverage automation, robotics and data tools to optimize supply chain solutions and lead initiatives that enhance system resilience, delivery speed and operational safety worldwide. Responsibilities Design, automate and maintain secure, scalable cloud infrastructure for logistics platforms Build, improve and support CI/CD pipelines for frequent, reliable software delivery Implement and optimize observability, including monitoring, logging and alerting for critical systems Champion Infrastructure as Code and configuration management across production environments Collaborate with software, data and operations teams to improve reliability, performance and incident response Harden security for cloud, containers and data, following best practices and compliance requirements Troubleshoot and resolve production issues, driving root-cause analysis and long-term fixes Lead continuous improvement initiatives that enhance deployment speed, system resilience and operational safety Required Skills AWS or Azure cloud services Kubernetes and containerization (Docker) CI/CD pipelines (Jenkins, Git Hub Actions, Git Lab CI, or similar) Infrastructure as Code (Terraform, Cloud Formation, or similar) Linux administration and shell scripting Monitoring and observability (Prometheus, Grafana, ELK, Datadog, or similar) Configuration management (Ansible, Chef, or Puppet) Scripting languages (Python, Bash, or Power Shell) Security best practices for cloud and containers Version control and Git workflows
09/25/2026
Full time
GXO Logistics is seeking a Senior DevOps Engineer to drive the reliability and scalability of our transportation and warehousing platforms. You will design and automate cloud infrastructure, build and maintain CI/CD pipelines, and improve observability for mission-critical logistics systems. Partnering with software, data and operations teams, you'll champion Infrastructure as Code, security best practices and high-availability architectures. In GXO's performance-driven, collaborative culture, you'll leverage automation, robotics and data tools to optimize supply chain solutions and lead initiatives that enhance system resilience, delivery speed and operational safety worldwide. Responsibilities Design, automate and maintain secure, scalable cloud infrastructure for logistics platforms Build, improve and support CI/CD pipelines for frequent, reliable software delivery Implement and optimize observability, including monitoring, logging and alerting for critical systems Champion Infrastructure as Code and configuration management across production environments Collaborate with software, data and operations teams to improve reliability, performance and incident response Harden security for cloud, containers and data, following best practices and compliance requirements Troubleshoot and resolve production issues, driving root-cause analysis and long-term fixes Lead continuous improvement initiatives that enhance deployment speed, system resilience and operational safety Required Skills AWS or Azure cloud services Kubernetes and containerization (Docker) CI/CD pipelines (Jenkins, Git Hub Actions, Git Lab CI, or similar) Infrastructure as Code (Terraform, Cloud Formation, or similar) Linux administration and shell scripting Monitoring and observability (Prometheus, Grafana, ELK, Datadog, or similar) Configuration management (Ansible, Chef, or Puppet) Scripting languages (Python, Bash, or Power Shell) Security best practices for cloud and containers Version control and Git workflows
GXO Logistics is seeking a Senior DevOps Engineer to drive the reliability and scalability of our transportation and warehousing platforms. You will design and automate cloud infrastructure, build and maintain CI/CD pipelines, and improve observability for mission-critical logistics systems. Partnering with software, data and operations teams, you'll champion Infrastructure as Code, security best practices and high-availability architectures. In GXO's performance-driven, collaborative culture, you'll leverage automation, robotics and data tools to optimize supply chain solutions and lead initiatives that enhance system resilience, delivery speed and operational safety worldwide. Responsibilities Design, automate and maintain secure, scalable cloud infrastructure for logistics platforms Build, improve and support CI/CD pipelines for frequent, reliable software delivery Implement and optimize observability, including monitoring, logging and alerting for critical systems Champion Infrastructure as Code and configuration management across production environments Collaborate with software, data and operations teams to improve reliability, performance and incident response Harden security for cloud, containers and data, following best practices and compliance requirements Troubleshoot and resolve production issues, driving root-cause analysis and long-term fixes Lead continuous improvement initiatives that enhance deployment speed, system resilience and operational safety Required Skills AWS or Azure cloud services Kubernetes and containerization (Docker) CI/CD pipelines (Jenkins, Git Hub Actions, Git Lab CI, or similar) Infrastructure as Code (Terraform, Cloud Formation, or similar) Linux administration and shell scripting Monitoring and observability (Prometheus, Grafana, ELK, Datadog, or similar) Configuration management (Ansible, Chef, or Puppet) Scripting languages (Python, Bash, or Power Shell) Security best practices for cloud and containers Version control and Git workflows
09/23/2026
Full time
GXO Logistics is seeking a Senior DevOps Engineer to drive the reliability and scalability of our transportation and warehousing platforms. You will design and automate cloud infrastructure, build and maintain CI/CD pipelines, and improve observability for mission-critical logistics systems. Partnering with software, data and operations teams, you'll champion Infrastructure as Code, security best practices and high-availability architectures. In GXO's performance-driven, collaborative culture, you'll leverage automation, robotics and data tools to optimize supply chain solutions and lead initiatives that enhance system resilience, delivery speed and operational safety worldwide. Responsibilities Design, automate and maintain secure, scalable cloud infrastructure for logistics platforms Build, improve and support CI/CD pipelines for frequent, reliable software delivery Implement and optimize observability, including monitoring, logging and alerting for critical systems Champion Infrastructure as Code and configuration management across production environments Collaborate with software, data and operations teams to improve reliability, performance and incident response Harden security for cloud, containers and data, following best practices and compliance requirements Troubleshoot and resolve production issues, driving root-cause analysis and long-term fixes Lead continuous improvement initiatives that enhance deployment speed, system resilience and operational safety Required Skills AWS or Azure cloud services Kubernetes and containerization (Docker) CI/CD pipelines (Jenkins, Git Hub Actions, Git Lab CI, or similar) Infrastructure as Code (Terraform, Cloud Formation, or similar) Linux administration and shell scripting Monitoring and observability (Prometheus, Grafana, ELK, Datadog, or similar) Configuration management (Ansible, Chef, or Puppet) Scripting languages (Python, Bash, or Power Shell) Security best practices for cloud and containers Version control and Git workflows
