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Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs' Intelligent Connectivity Platform integrates CXL , Ethernet, NVLink, PCIe , and UALink semiconductor-based technologies with the company's COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company's custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at . Job Description: As an Astera Labs Firmware Product Application Engineer , you will sit at the intersection of firmware engineering and customer-facing technical engagement. You will help enable Leo CXL Smart Memory Controllers at hyperscale customers and OEM partners - assisting with firmware bring-up, validation, and customer issue resolution from early silicon through production ramp. You will help to provide technical guidance to customers to overcome design challenges, generate collateral for existing and new products, and drive innovation by providing insightful feedback to other internal teams to continuously improve products and processes. There are opportunities to support key customers directly, and also to dive deep in the lab to address the challenges associated with leading edge semiconductor products. This position is required onsite in San Jose, CA. Key Responsibilities Assist with customer engagements for Leo CXL Smart Memory Controllers, including bring-up support, feature enablement, and issue triage on customer platforms Develop, validate, and debug firmware using C and Python across Leo's PCIe/CXL and DDR memory subsystems Assist with end-to-end firmware validation of DDR4/DDR5 DRAM interfaces, including initialization, training, RAS (Reliability, Availability, Serviceability) features, and performance tuning Collaborate with cross-functional teams (FW engineering, HW, systems, product management) to help deliver firmware releases and customer collateral on schedule Develop and maintain Python-based test scripts, automation frameworks, and diagnostic tools to support validation and customer debug workflows Contribute to technical documentation including application notes, release notes, design guides, and customer-facing collateral Basic Qualifications Bachelor's degree in Electrical Engineering, Computer Science, or a related technical field; Master's degree preferred Professional attitude with the ability to prioritize a dynamic list of tasks and work with minimal guidance Entrepreneurial, open-minded behavior and can-do attitude - think and act fast with the customer in mind! Authorized to work in the US and available to start immediately Required Experience Proficiency in C for embedded firmware development in RTOS environments Proficiency in Python for scripting, test automation, and diagnostic tooling Knowledge with firmware bring-up, debug, and validation of memory or I/O subsystems on server platforms Strong debugging skills with the ability to triage and root-cause issues in complex embedded systems Familiarity with SoC interfaces including DDR controllers, PCIe controllers, and on-chip memory subsystems Knowledge of developer workflows: SCM (preferably Git), code reviews, CI/CD pipelines Technical writing skills to generate clear, precise documentation including application notes and similar guides for internal and customer-facing audiences. Preferred experience Working knowledge of CXL (Compute Express Link) - CXL 1.1/2.0/3.0 - including memory expansion, pooling, and sharing concepts Experience with PCIe endpoint firmware at the PHY, Link, and Transaction layers; familiarity with PCIe enumeration, MSI/MSI-X, SR-IOV, and error handling Knowledge of high-speed memory interfaces - DDR4 and/or DDR5 DRAM - including initialization sequences, training algorithms, timing margins, and ECC/RAS features Hands-on experience with PCIe/CXL protocol analyzers, BERT, and other lab debug equipment Familiarity with BIOS/BMC/OS interactions with PCIe/CXL devices and MMIO/RAS concepts Experience with server memory performance tuning - latency and bandwidth optimization Prior customer-facing or field applications experience in a semiconductor or systems company is a strong plus The base pay for this range is between $140,000 - $150,000 dependent on education level. We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

Why you'll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities. The impact you will have: Softchoice is reimagining the role we play in our customers' lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable. As a Senior Identity and Messaging Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on Active Directory, Microsoft 365, and Exchange engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Active Directory, Microsoft 365, Exchange, and migration management solutions. What you'll do: You will work closely with related teams on Active Directory, Microsoft 365, Exchange (on-premise and online), and migration management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training. This will require a technical understanding of Active Directory, Microsoft 365, Microsoft Exchange, Quest On-Demand, and Bit Titan Migration Wiz toolsets. You will work closely with co-workers (internally), end-users (externally), and vendor representatives on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients You will have a hunger for learning and take advantage of the opportunities to pursue relevant certifications and training for Active Directory, Microsoft 365 and Exchange, as well as vendor-specific training for solutions including Quest and Bit Titan. You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise You will be a role model for our values of personal growth, customer passion, taking care of others & owning the end result. You will have the opportunity to work in a highly visible customer-facing role. You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers. You will do this by staying on top of new trends and technology updates You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way What you'll bring to the table: A curious mindset, willing to ask the right questions to provide customers with the best possible solution A problem solver with the capability to uncover & address the root cause of an issue A proactive work ethic that puts responsiveness to customers first Passion for building strong relationships with customers and driving great CX Computer Science / Information Technology degree or diploma or equivalent industry experience. Ability to travel up to 10% of the time 5+ years' work experience in a client-facing professional services role, or 7 + years of related industry experience. Updated Certifications and training to include Active Directory, M365 Fundamentals, M365 Administrator, Azure Fundamentals, Administering / Configuring Windows Server Hybrid (core and advanced), On-Demand Migration for M365 and Active Directory, and ITIL v4 Foundation Compensation: A reasonable estimate of the current base pay range for this position in Texas, Illinois, and California is $116,800 to $146,000 annually + 14% as target incentives. A reasonable estimate of the current base pay range for this position in Florida is $110,960 to $138,700 annually + 14% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes: Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave Additional Perks: Employee Discount Program Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why You'll Love Working Here: The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other Flexibility: Plan your workdays in a way that suits you best Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self Competitive Benefits: Benefit from competitive perks that start on day one Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs. Our commitment to your experience: We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Job Requisition ID: 7571 EoE/M/F/Vet/Disability

Why you'll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities. The impact you will have: Softchoice is reimagining the role we play in our customers' lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable. As a Senior Identity and Messaging Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on Active Directory, Microsoft 365, and Exchange engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Active Directory, Microsoft 365, Exchange, and migration management solutions. What you'll do: You will work closely with related teams on Active Directory, Microsoft 365, Exchange (on-premise and online), and migration management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training. This will require a technical understanding of Active Directory, Microsoft 365, Microsoft Exchange, Quest On-Demand, and Bit Titan Migration Wiz toolsets. You will work closely with co-workers (internally), end-users (externally), and vendor representatives on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients You will have a hunger for learning and take advantage of the opportunities to pursue relevant certifications and training for Active Directory, Microsoft 365 and Exchange, as well as vendor-specific training for solutions including Quest and Bit Titan. You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise You will be a role model for our values of personal growth, customer passion, taking care of others & owning the end result. You will have the opportunity to work in a highly visible customer-facing role. You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers. You will do this by staying on top of new trends and technology updates You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way What you'll bring to the table: A curious mindset, willing to ask the right questions to provide customers with the best possible solution A problem solver with the capability to uncover & address the root cause of an issue A proactive work ethic that puts responsiveness to customers first Passion for building strong relationships with customers and driving great CX Computer Science / Information Technology degree or diploma or equivalent industry experience. Ability to travel up to 10% of the time 5+ years' work experience in a client-facing professional services role, or 7 + years of related industry experience. Updated Certifications and training to include Active Directory, M365 Fundamentals, M365 Administrator, Azure Fundamentals, Administering / Configuring Windows Server Hybrid (core and advanced), On-Demand Migration for M365 and Active Directory, and ITIL v4 Foundation Compensation: A reasonable estimate of the current base pay range for this position in Texas, Illinois, and California is $116,800 to $146,000 annually + 14% as target incentives. A reasonable estimate of the current base pay range for this position in Florida is $110,960 to $138,700 annually + 14% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes: Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave Additional Perks: Employee Discount Program Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why You'll Love Working Here: The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other Flexibility: Plan your workdays in a way that suits you best Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self Competitive Benefits: Benefit from competitive perks that start on day one Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs. Our commitment to your experience: We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Job Requisition ID: 7571 EoE/M/F/Vet/Disability

Why you'll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities. The impact you will have: Softchoice is reimagining the role we play in our customers' lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable. As a Senior Identity and Messaging Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on Active Directory, Microsoft 365, and Exchange engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Active Directory, Microsoft 365, Exchange, and migration management solutions. What you'll do: You will work closely with related teams on Active Directory, Microsoft 365, Exchange (on-premise and online), and migration management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training. This will require a technical understanding of Active Directory, Microsoft 365, Microsoft Exchange, Quest On-Demand, and Bit Titan Migration Wiz toolsets. You will work closely with co-workers (internally), end-users (externally), and vendor representatives on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients You will have a hunger for learning and take advantage of the opportunities to pursue relevant certifications and training for Active Directory, Microsoft 365 and Exchange, as well as vendor-specific training for solutions including Quest and Bit Titan. You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise You will be a role model for our values of personal growth, customer passion, taking care of others & owning the end result. You will have the opportunity to work in a highly visible customer-facing role. You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers. You will do this by staying on top of new trends and technology updates You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way What you'll bring to the table: A curious mindset, willing to ask the right questions to provide customers with the best possible solution A problem solver with the capability to uncover & address the root cause of an issue A proactive work ethic that puts responsiveness to customers first Passion for building strong relationships with customers and driving great CX Computer Science / Information Technology degree or diploma or equivalent industry experience. Ability to travel up to 10% of the time 5+ years' work experience in a client-facing professional services role, or 7 + years of related industry experience. Updated Certifications and training to include Active Directory, M365 Fundamentals, M365 Administrator, Azure Fundamentals, Administering / Configuring Windows Server Hybrid (core and advanced), On-Demand Migration for M365 and Active Directory, and ITIL v4 Foundation Compensation: A reasonable estimate of the current base pay range for this position in Texas, Illinois, and California is $116,800 to $146,000 annually + 14% as target incentives. A reasonable estimate of the current base pay range for this position in Florida is $110,960 to $138,700 annually + 14% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes: Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave Additional Perks: Employee Discount Program Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why You'll Love Working Here: The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other Flexibility: Plan your workdays in a way that suits you best Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self Competitive Benefits: Benefit from competitive perks that start on day one Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs. Our commitment to your experience: We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Job Requisition ID: 7571 EoE/M/F/Vet/Disability

Why you'll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities. The impact you will have: Softchoice is reimagining the role we play in our customers' lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable. As a Senior Identity and Messaging Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on Active Directory, Microsoft 365, and Exchange engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Active Directory, Microsoft 365, Exchange, and migration management solutions. What you'll do: You will work closely with related teams on Active Directory, Microsoft 365, Exchange (on-premise and online), and migration management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training. This will require a technical understanding of Active Directory, Microsoft 365, Microsoft Exchange, Quest On-Demand, and Bit Titan Migration Wiz toolsets. You will work closely with co-workers (internally), end-users (externally), and vendor representatives on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients You will have a hunger for learning and take advantage of the opportunities to pursue relevant certifications and training for Active Directory, Microsoft 365 and Exchange, as well as vendor-specific training for solutions including Quest and Bit Titan. You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise You will be a role model for our values of personal growth, customer passion, taking care of others & owning the end result. You will have the opportunity to work in a highly visible customer-facing role. You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers. You will do this by staying on top of new trends and technology updates You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way What you'll bring to the table: A curious mindset, willing to ask the right questions to provide customers with the best possible solution A problem solver with the capability to uncover & address the root cause of an issue A proactive work ethic that puts responsiveness to customers first Passion for building strong relationships with customers and driving great CX Computer Science / Information Technology degree or diploma or equivalent industry experience. Ability to travel up to 10% of the time 5+ years' work experience in a client-facing professional services role, or 7 + years of related industry experience. Updated Certifications and training to include Active Directory, M365 Fundamentals, M365 Administrator, Azure Fundamentals, Administering / Configuring Windows Server Hybrid (core and advanced), On-Demand Migration for M365 and Active Directory, and ITIL v4 Foundation Compensation: A reasonable estimate of the current base pay range for this position in Texas, Illinois, and California is $116,800 to $146,000 annually + 14% as target incentives. A reasonable estimate of the current base pay range for this position in Florida is $110,960 to $138,700 annually + 14% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes: Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave Additional Perks: Employee Discount Program Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why You'll Love Working Here: The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other Flexibility: Plan your workdays in a way that suits you best Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self Competitive Benefits: Benefit from competitive perks that start on day one Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs. Our commitment to your experience: We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Job Requisition ID: 7571 EoE/M/F/Vet/Disability

Job Title: Sr IT Consultant Department: Technology Specialists Reports To: EVP, Technology Specialists About Amplix Amplix is a leading technology advisory firm that helps organizations accelerate business transformation through innovative technology. With 3,500+ customers nationwide, we deliver increased speed to value and reduced risk across the full IT ecosystem - from CX, IT infrastructure, cloud, and security to mobility and beyond. Through thousands of advisory engagements, we've influenced and optimized hundreds of millions of dollars in IT spend, helping clients build flexible, scalable, and resilient technology solutions that give them a strategic advantage. Joining Amplix means becoming part of a team that's shaping the future of IT advisory. Here, you'll have the opportunity to make an impact at scale, grow your career, and be part of a company that values your individual goals as much as our collective mission. Headquartered in Norwood, MA, with offices and remote employees across the country, Amplix is a national company with a close-knit culture. Our people share a common set of values and a passion for helping clients, partners, and each other succeed. Create exceptional experiences with every interaction Exemplify integrity, accountability & appreciation Improve lives of employees & customers Teamwork leads to greatness Evolve & innovate Job Summary: The Sr IT Consultantwill work with the entire Amplix team as well as clients and prospective clients on a daily basis. This position will also work extensively with our Ecosystem of partners and providers to learn, to vet and to be able to recommend appropriate designs and solutions to our team and clients. Key Responsibilities: Provide Pre-Sales technical support and work directly with Amplix team members to help with all topology designs, solutions, opportunities and recommendations of IT solutions Ongoing evaluation of Cyber, Cloud, AI and Network partners and products to ensure we are always recommending optimal products and the top partners available Listen and help walk client through a solution-based journey to anticipate what they can expect from process Work directly with clients and prospective clients to discuss and recommend solutions that client has requested or that may help client with efficiencies, production and cost savings Develop tools to assist sales and team members navigate technologies and partners to narrow focus appropriate partners for a specific client application and solution Create and walk clients through tools to assist understanding of assessments, key items to address based on severity and all components of a solution to support them Engage with all partners and TSD's to understand offerings as well as taking note of companies who excel with specific technologies, support and client experience Research industry to stay up to speed on all latest technologies and continuous knowledge improvements including day zero evolutions within Cyber Technologies and latest black hat attack targets and vectors Present technologies, topologies and options to clients having the ability to carry the meeting, address and overcome objections and questions and often run point during client meetings Assist team members with any questions and challenges while always being a complete team player Assist team members and clients with technical issues and/or trouble escalations Leverage all resources available to ensure optimal designs and outcomes Encourage revenue growth by inspiring clients to review additional services that will ultimately benefit them and their organizations. Must have strong note taking and documentation skills Review and take partner trainings available via our TSD's or directly via partner training pages as well as attend training events that are scheduled directly with Amplix Ability to leverage past relationships to introduce potential clients to Amplix Provide continuous communication, feedback and ideas with leadership to improve Amplix, and our employees and clients' lives. Participate in company meetings, department meetings and other company events. Conflicts and other challenges are to be promptly communicated to your supervisor then HR if not resolved within a reasonable time frame (chain of command). Participate in all company training courses provided and successfully complete all necessary online and self-paced training courses in the defined timelines required. Maintain an awareness of and always strive to practice and improve upon your personal integrity, honesty, positive outlook and attitude, sense of urgency, follow through, accountability, communication, sales, social and relationship skills, continuing training and education, company, industry, and product knowledge. Qualifications: Education and/or Experience. Technical school or college level education; or one to three years related experience and/or training; or equivalent combination of education and experience. Minimum of 10 years of practical and/or direct experience working with the full stack of Cyber solutions Prior experience as a Solutions Architect or Solutions Engineer experience is required Solid Presentation and communication skills Similar roles and industry experience with service providers that are consistent with expectation Deep, well-rounded Experience and solid understanding of public and private cloud, MSP services, AI and Cyber technology solutions. Understanding of IT, including connectivity, routing, voice, SaaS applications and industry/product knowledge and complementary technologies. Extensive knowledge required of Windows computer hardware and software, Microsoft Office products Ability to simultaneously be involved with many different opportunities and provide direction for client/team Ability to perform in highly stressful environments Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs. Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. This position requires a valid insurable Driver's License. A valid passport is preferred. All Technical Certifications are a plus. Experience working in the Channel is a plus Travel up to 25% of the time Compensation The compensation range for this position is $130,000 to $210,000 USD. The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. The posted range reflects our ability to hire at different titles and levels depending on background and experience. The company reserves the right to offer additional compensation at its discretion, for example, in the form of a discretionary bonus or sales commission. Amplix does not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by federal, state, or local law.

Job Title: Sr IT Consultant Department: Technology Specialists Reports To: EVP, Technology Specialists About Amplix Amplix is a leading technology advisory firm that helps organizations accelerate business transformation through innovative technology. With 3,500+ customers nationwide, we deliver increased speed to value and reduced risk across the full IT ecosystem - from CX, IT infrastructure, cloud, and security to mobility and beyond. Through thousands of advisory engagements, we've influenced and optimized hundreds of millions of dollars in IT spend, helping clients build flexible, scalable, and resilient technology solutions that give them a strategic advantage. Joining Amplix means becoming part of a team that's shaping the future of IT advisory. Here, you'll have the opportunity to make an impact at scale, grow your career, and be part of a company that values your individual goals as much as our collective mission. Headquartered in Norwood, MA, with offices and remote employees across the country, Amplix is a national company with a close-knit culture. Our people share a common set of values and a passion for helping clients, partners, and each other succeed. Create exceptional experiences with every interaction Exemplify integrity, accountability & appreciation Improve lives of employees & customers Teamwork leads to greatness Evolve & innovate Job Summary: The Sr IT Consultantwill work with the entire Amplix team as well as clients and prospective clients on a daily basis. This position will also work extensively with our Ecosystem of partners and providers to learn, to vet and to be able to recommend appropriate designs and solutions to our team and clients. Key Responsibilities: Provide Pre-Sales technical support and work directly with Amplix team members to help with all topology designs, solutions, opportunities and recommendations of IT solutions Ongoing evaluation of Cyber, Cloud, AI and Network partners and products to ensure we are always recommending optimal products and the top partners available Listen and help walk client through a solution-based journey to anticipate what they can expect from process Work directly with clients and prospective clients to discuss and recommend solutions that client has requested or that may help client with efficiencies, production and cost savings Develop tools to assist sales and team members navigate technologies and partners to narrow focus appropriate partners for a specific client application and solution Create and walk clients through tools to assist understanding of assessments, key items to address based on severity and all components of a solution to support them Engage with all partners and TSD's to understand offerings as well as taking note of companies who excel with specific technologies, support and client experience Research industry to stay up to speed on all latest technologies and continuous knowledge improvements including day zero evolutions within Cyber Technologies and latest black hat attack targets and vectors Present technologies, topologies and options to clients having the ability to carry the meeting, address and overcome objections and questions and often run point during client meetings Assist team members with any questions and challenges while always being a complete team player Assist team members and clients with technical issues and/or trouble escalations Leverage all resources available to ensure optimal designs and outcomes Encourage revenue growth by inspiring clients to review additional services that will ultimately benefit them and their organizations. Must have strong note taking and documentation skills Review and take partner trainings available via our TSD's or directly via partner training pages as well as attend training events that are scheduled directly with Amplix Ability to leverage past relationships to introduce potential clients to Amplix Provide continuous communication, feedback and ideas with leadership to improve Amplix, and our employees and clients' lives. Participate in company meetings, department meetings and other company events. Conflicts and other challenges are to be promptly communicated to your supervisor then HR if not resolved within a reasonable time frame (chain of command). Participate in all company training courses provided and successfully complete all necessary online and self-paced training courses in the defined timelines required. Maintain an awareness of and always strive to practice and improve upon your personal integrity, honesty, positive outlook and attitude, sense of urgency, follow through, accountability, communication, sales, social and relationship skills, continuing training and education, company, industry, and product knowledge. Qualifications: Education and/or Experience. Technical school or college level education; or one to three years related experience and/or training; or equivalent combination of education and experience. Minimum of 10 years of practical and/or direct experience working with the full stack of Cyber solutions Prior experience as a Solutions Architect or Solutions Engineer experience is required Solid Presentation and communication skills Similar roles and industry experience with service providers that are consistent with expectation Deep, well-rounded Experience and solid understanding of public and private cloud, MSP services, AI and Cyber technology solutions. Understanding of IT, including connectivity, routing, voice, SaaS applications and industry/product knowledge and complementary technologies. Extensive knowledge required of Windows computer hardware and software, Microsoft Office products Ability to simultaneously be involved with many different opportunities and provide direction for client/team Ability to perform in highly stressful environments Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs. Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. This position requires a valid insurable Driver's License. A valid passport is preferred. All Technical Certifications are a plus. Experience working in the Channel is a plus Travel up to 25% of the time Compensation The compensation range for this position is $130,000 to $210,000 USD. The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. The posted range reflects our ability to hire at different titles and levels depending on background and experience. The company reserves the right to offer additional compensation at its discretion, for example, in the form of a discretionary bonus or sales commission. Amplix does not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by federal, state, or local law.

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details