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Overview Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity - it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive. You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it. The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential. What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each. 1. Real technical understanding of cloud, infrastructure, and managed services You bring a strong understanding of the cloud business - not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team. 2. Presence, affinity, and communication that earns trust fast You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through. 3. Self-driven ownership and accountability for results You do not wait to be assigned work - you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move. 4. The ability to influence and push things to happen This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people - internal and external - to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall. Key job responsibilities Voice of the Region to Service & Global Stakeholders Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs-converting field signal into roadmap action and closing the loop back to the region. Go-to-Market Execution & Field Guidance Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach. Technical Depth & Field Enablement Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field. Communication & Data-Driven Management Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case. BASIC QUALIFICATIONS- 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience - Demonstrable understanding of cloud, infrastructure, and managed services - you can speak credibly to how they are architected and where the trade-offs lie. - A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity. - Demonstrated ability to influence stakeholders who are not in your reporting line - building a case, changing minds, and driving the relevant people to act. - Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners. - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS- Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies. - Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role. - Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization. - Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 147 100.00 USD annually

Join the AWS EC2 Nitro team building the foundation of cloud computing at unprecedented scale. EC2 Nitro powers the world's largest and fastest-growing compute cloud through ground-up virtualization design built on fully custom hardware, firmware, and applications. Our platform supports Intel, AMD, and Amazon's Graviton processors while setting industry standards for security and performance. The EC2 Nitro local storage team is seeking an experienced Software Development Engineer to build virtualized, hardware-accelerated solutions for EC2 disk instances at global scale. Our platforms support workloads requiring high-performance read/write access to massive local datasets, including relational and NoSQL databases, analytics engines, search platforms, and data warehousing systems that power state-of-the-art AI/ML infrastructure. This role offers unique opportunities to work across the full technology stack-from low-level hardware optimization to high-level frameworks. If you are passionate about solving complex performance optimization problems at massive scale while directly influencing product strategy, this position provides the perfect opportunity to make significant impact on the infrastructure powering modern cloud computing and AI/ML workloads. Key job responsibilities The ideal candidate is expected to have a solid understanding of computer science fundamentals and embedded concepts and expertise in C, C++, Java, Rust or similar development in a Linux environment. Experience with Linux package management, version control systems, automated build processes, and software unit testing is required. A day in the life We place a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal life. About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough but kind code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience - 4+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 5+ years of software development engineer or related occupational experience - 5+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, SANTA CLARA - 165 600.00 USD annually

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon is continuously striving to be the most customer-centric company in the world. AWS have been helping over one million customers in over 190 countries, from Airbnb to GE, to deliver flexibility, scalability and reliability across their organizations. Behind this success is exceptionally talented, bright and driven individuals who work hard, have fun and make history." In your role, you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon's utility computing web services within strategic Enterprise accounts. You will represent AWS in face-to-face meetings and own the overall technical relationship between AWS and the customer. This role will engage with enterprise customers across a broad range of industry verticals including Travel and Transportation, Tourism and Leisure, Fast-Moving Consumer Goods (FMCG), Pharmaceuticals & Healthcare and Business Services. Technology trends in these verticals include IoT, Big Data, Analytics, AI/ML, Serverless and traditional cloud migrations of compute, storage and associated applications. The ideal candidate will need to demonstrate: Deep technical skill in infrastructure, software architecture and cloud computing Customer facing skills, ideally gained in presales or consultancy roles, allowing them to represent AWS in discussions with senior personnel Demonstrated ability to think strategically about solutions to business, product, and technical challenges. Awareness of technology trends and how they impact the way businesses consume IT This position requires U.S. citizenship and the ability to obtain and maintain a U.S. government security clearance. Key job responsibilities Support the AWS Business development team to help formulate a strategy to help the adoption of AWS within the focus industry verticals. Guide customers to ensure success in building and migrating applications, software and services following the principles of the AWS Well-Architected Framework. Help educate enterprise customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud. Help provide one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Capture and share best-practice knowledge among the AWS solutions architecture community. Author or otherwise contribute to AWS customer-facing publications such as blogs and whitepapers. Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. Act as a technical liaison between customers, service engineering teams and support. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3) - Experience implementing AWS services in a variety of distributed computing environments PREFERRED QUALIFICATIONS- 5+ years of IT implementation experience - Experience and technical expertise (design and implementation) in cloud computing technologies - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Dallas - 131 600.00 USD annually USA, VA, Herndon - 131 600.00 USD annually

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon is continuously striving to be the most customer-centric company in the world. AWS have been helping over one million customers in over 190 countries, from Airbnb to GE, to deliver flexibility, scalability and reliability across their organizations. Behind this success is exceptionally talented, bright and driven individuals who work hard, have fun and make history." In your role, you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon's utility computing web services within strategic Enterprise accounts. You will represent AWS in face-to-face meetings and own the overall technical relationship between AWS and the customer. This role will engage with enterprise customers across a broad range of industry verticals including Travel and Transportation, Tourism and Leisure, Fast-Moving Consumer Goods (FMCG), Pharmaceuticals & Healthcare and Business Services. Technology trends in these verticals include IoT, Big Data, Analytics, AI/ML, Serverless and traditional cloud migrations of compute, storage and associated applications. The ideal candidate will need to demonstrate: Deep technical skill in infrastructure, software architecture and cloud computing Customer facing skills, ideally gained in presales or consultancy roles, allowing them to represent AWS in discussions with senior personnel Demonstrated ability to think strategically about solutions to business, product, and technical challenges. Awareness of technology trends and how they impact the way businesses consume IT This position requires U.S. citizenship and the ability to obtain and maintain a U.S. government security clearance. Key job responsibilities Support the AWS Business development team to help formulate a strategy to help the adoption of AWS within the focus industry verticals. Guide customers to ensure success in building and migrating applications, software and services following the principles of the AWS Well-Architected Framework. Help educate enterprise customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud. Help provide one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Capture and share best-practice knowledge among the AWS solutions architecture community. Author or otherwise contribute to AWS customer-facing publications such as blogs and whitepapers. Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. Act as a technical liaison between customers, service engineering teams and support. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience - 7+ years of external or internal customer facing, complex and large scale project management experience - 5+ years of cloud architecture and solution implementation experience - Bachelor's degree, or 7+ years of professional or military experience PREFERRED QUALIFICATIONS- degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Knowledge of security and compliance standards including HIPAA and GDPR - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Dallas - 153 800.00 USD annually USA, VA, Herndon - 153 800.00 USD annually

Job Description Job Description Boston (in office 3 days/week) Professional Services Reports to VP Professional Services We're looking for candidates in Boston, with some flexibility required for meetings in all US time zones and Europe. At Blink, we're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like McDonald's, Domino's and JD Sports. What will you be doing? Our Professional Services team is a global team with a customer-focused ethos and a mission to deliver seamless software implementations that deliver high user adoption, engagement and instant business value. We are seeking an experienced Enterprise Delivery Manager to sit in our Professional Services team and manage the delivery of Blink to our largest US-based enterprise accounts (10,000+ users). This role requires a blend of strategic thinking, technical expertise and relationship management to drive change and value realization for our customers. As a key Professional Service resource in the US, you will play a critical role in ensuring the successful deployment of Blink within large, complex organizations. Alongside, you will support the build-out of our broader Professional Services offerings beyond standard implementation work. Responsibilities include: Lead and manage the implementation of Blink for large-scale enterprise accounts across all delivery phases, from planning to deployment to hypercare. Build and own deep relationships with executive and C-level stakeholders, both internally and externally, quickly establishing trust across large, complex organizations. Understand each customer's business priorities, concerns and motivations, and flex your approach to align with their wider strategy and initiatives. Support with building foundations for new professional services offerings within the team, and support Customer Success with use case discovery and scoping. Collaborate closely with the sales team to support RFPs and prospect conversations, offering strategic insights and ensuring alignment between customer needs and our product capabilities. Anticipate challenges and issues ahead of time, and take proactive steps to keep all projects on track for a successful outcome and find innovative ways to resolve pain points. Deliver content to support implementations, such as demos, presentations, workshops, webinars, meetings and training. Collaborate cross-functionally with our Product, Data & Analytics, and Engineering teams to ensure the delivery of all technical and integration components of an implementation. Collect and analyze customer feedback to identify trends, pain points and opportunities for product improvement, and work with internal teams to influence the product roadmap. Track customer satisfaction, adoption and engagement, and identify ways to continually improve the service and experience. Serve as a senior leader within the implementation team, mentoring junior team members and sharing best practices to elevate overall team performance. Apply project learnings to build and enhance our team methodology and processes, always striving to improve the customer experience. Share your knowledge and expertise in implementation and project management across the wider Blink team, contributing to internal implementation processes and assets. Requirements About you The successful candidate will have 6+ years of experience, and you are resourceful, inquisitive and a fast learner, who can easily connect with our customers. You'll be able to pick up new concepts quickly and empathize with customer pain points. This is a senior role, involving complex projects and executive stakeholder interactions. The successful candidate will also be comfortable in a start-up environment, able to operate with a level of ambiguity, and not afraid to get hands-on in the details as needed. Previous experience successfully delivering software implementation projects, working with large enterprise customers within a B2B software business. Strong project management skills: able to consistently meet or exceed deadlines, manage multiple priorities in a fast-paced environment, and follow up with customers with clear, concise communication. Strong understanding of change management principles, with experience driving organizational change in large enterprises. Excellent communication and interpersonal skills, with the ability to influence and build relationships at all levels of an organization, including C-suite. Strategic thinker, able to align technology solutions with business objectives and drive measurable value. Strong technical and digital skills, with proficiency in data analysis and using insights to inform decision-making and strategic planning. Passionate about sharing insights within the team. Adept at influencing and persuading stakeholders at all levels of the customer organization, and successfully driving business and organizational change. Knowledge of SaaS software best practices and awareness of the typical customer lifecycle within the sector. Excited to be involved in a scaling Professional Services function and business, where you can share ideas and drive growth. Empathetic, sincere and emotionally intelligent about solving customer problems. Experience in a metric-driven environment, held accountable for the success of your projects. Ruthlessly organized, able to balance competing tasks, provide regular updates and represent Blink as a world-class product. A self-starter, eager to learn and thrive in a high-functioning team, with the autonomy to run complete, complex project lifecycles. Project management qualifications beneficial. c.20% US travel required. Benefits Why Blink? You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: A competitive salary. Generous equity allocations with significant upside potential. 20 day's leave + public holidays. 401(k) A generous plan to help you save for a bright future. Private health insurance- we'll pay for your medical, dental, and vision coverage. Enhanced parental leave. Additional time off between Christmas and New Year. The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people. Social events (lunches, breakfasts, nights out). At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age or veteran status.

Job Description Job Description HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. As a Revenue Cycle Solutions Analyst, you will focus on the implementation, ongoing maintenance, and optimization of home care-focused revenue cycle solutions, with an emphasis on payer integrations and billing configuration. You will support payer onboarding and implementation activities by researching and analyzing payer business and technical requirements, reviewing payer specifications and companion guides, and translating requirements into scalable system configurations. Responsibilities include configuring and maintaining payer-specific billing rules, claim submission requirements, enrollment requirements, reimbursement workflows, and system integrations; researching and troubleshooting issues; and identifying and implementing best-fit solutions. You will execute configuration changes, testing, validation, documentation, and refinement to enable accurate and seamless data exchange between providers, payers, HHAeXchange, and partner organizations. The role requires collaboration across implementation, product, engineering, operations, and client-facing teams and provides an opportunity to deepen expertise in Medicaid/MCO revenue cycle processes, healthcare claims workflows, healthcare data standards (X12, HL7, FHIR), EDI transactions, and systems integration. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is open to candidates located within the New York City, Minneapolis, and Miami metro areas only. Essential Job Duties Partner with Business Analysts and cross-functional teams to gather, analyze, validate, and document customer, payer, business, and technical requirements for new implementations and ongoing revenue cycle integrations and configurations. Manage payer integration and configuration delivery efforts from requirements gathering through testing and production readiness to ensure high-quality delivery of home care revenue cycle solutions. Analyze payer specifications, companion guides, business requirements, and implementation documentation and translate requirements into scalable system configurations and integration solutions. Configure and maintain payer-specific billing requirements, including billing rules, claim submission logic and requirements, enrollment requirements, reimbursement workflows, and related system configurations. Analyze and troubleshoot reported integration, configuration, enrollment, and claim submission issues; perform root cause analysis; and propose and implement corrective actions. Partner with Implementation, Product, Engineering, Operations, and client-facing teams to identify workflow gaps, resolve cross-functional dependencies, and support successful payer onboarding and implementation. Assist Senior Solution Analysts with complex business and technical requirements to identify and implement best-fit solutions. Execute testing, validation, and quality assurance of new and existing configurations and integrations to ensure accuracy, alignment with customer and payer requirements, and applicable compliance standards. Support payer onboarding, implementation, production readiness, enhancement requests, and ongoing optimization of existing payer integrations and billing configurations. Monitor and maintain existing configurations and integrations to support continued performance, accuracy, and compliance, and identify opportunities for optimization and continuous improvement. Contribute to the development and enhancement of internal documentation, tools, process standards, training materials, and best practices to support consistent and scalable solution delivery. Create and maintain required documentation for new and existing integrations and configurations, including documented requirements, configuration decisions, testing outcomes, and operational processes. Facilitate knowledge transfer and develop supporting documentation to enable smooth transition to post-implementation and production support teams. Serve as a knowledgeable resource during payer onboarding and integration discussions by helping bridge technical, operational, payer, and customer requirements. Adhere to established SLAs and delivery standards while maintaining solution quality, minimizing rework, and supporting timely resolution of issues. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills 4+ years of experience in healthcare solution delivery, revenue cycle configuration, healthcare data integration, claims processing, payer operations, healthcare technology, or healthcare software implementation. Experience gathering, analyzing, validating, and documenting business and technical requirements and translating requirements into configuration or integration solutions. Experience working within configuration-driven software platforms and managing multiple implementation, configuration, or integration activities simultaneously while delivering quality solutions that meet customer expectations. Experience troubleshooting complex issues and performing data and root cause analysis to identify risks, configuration gaps, and corrective actions. Familiarity with home care operations, Medicaid/MCO billing, healthcare claims workflows, payer requirements, and revenue cycle processes. Knowledge of healthcare data standards and EDI transactions, including X12 and transactions such as 837, 835, 270/271, and 276/277; familiarity with HL7 and FHIR. Knowledge of healthcare integration methods and protocols, including sFTP and API. Ability to review and interpret payer specifications, companion guides, implementation requirements, and other technical or operational documentation. Ability to learn quickly, prioritize effectively, manage multiple responsibilities, and collaborate across Implementation, Product, Engineering, Operations, and client-facing teams. Strong attention to detail, analytical thinking, problem-solving, and organizational skills. Proven written and verbal communication skills, including the ability to clearly communicate technical and operational information to varied audiences. Ability to lead and influence discussions, respectfully challenge assumptions, ask effective discovery questions, and support decisions based on validated requirements and documented information. Experience with ticket, project, and content management applications such as JIRA, Salesforce, Confluence, and SharePoint. Exposure to State Medicaid Agencies, Managed Care Organizations (MCOs), home care providers, clearinghouses, or other healthcare payer organizations is a plus. Healthcare SaaS environment experience is a plus. The base salary range for this US-based, full-time, and exempt position is $70,000 - $80,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join the AWS EC2 Nitro team building the foundation of cloud computing at unprecedented scale. EC2 Nitro powers the world's largest and fastest-growing compute cloud through ground-up virtualization design built on fully custom hardware, firmware, and applications. Our platform supports Intel, AMD, and Amazon's Graviton processors while setting industry standards for security and performance. The EC2 Nitro local storage team is seeking an experienced Software Development Engineer to build virtualized, hardware-accelerated solutions for EC2 disk instances at global scale. Our platforms support workloads requiring high-performance read/write access to massive local datasets, including relational and NoSQL databases, analytics engines, search platforms, and data warehousing systems that power state-of-the-art AI/ML infrastructure. This role offers unique opportunities to work across the full technology stack-from low-level hardware optimization to high-level frameworks. If you are passionate about solving complex performance optimization problems at massive scale while directly influencing product strategy, this position provides the perfect opportunity to make significant impact on the infrastructure powering modern cloud computing and AI/ML workloads. Key job responsibilities The ideal candidate is expected to have a solid understanding of computer science fundamentals and embedded concepts and expertise in C, C++, Java, Rust or similar development in a Linux environment. Experience with Linux package management, version control systems, automated build processes, and software unit testing is required. A day in the life We place a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal life. About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough but kind code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 4+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 5+ years of software development engineer or related occupational experience - 5+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, SANTA CLARA - 165 600.00 USD annually

Join the AWS EC2 Nitro team building the foundation of cloud computing at unprecedented scale. EC2 Nitro powers the world's largest and fastest-growing compute cloud through ground-up virtualization design built on fully custom hardware, firmware, and applications. Our platform supports Intel, AMD, and Amazon's Graviton processors while setting industry standards for security and performance. The EC2 Nitro local storage team is seeking an experienced Software Development Engineer to build virtualized, hardware-accelerated solutions for EC2 disk instances at global scale. Our platforms support workloads requiring high-performance read/write access to massive local datasets, including relational and NoSQL databases, analytics engines, search platforms, and data warehousing systems that power state-of-the-art AI/ML infrastructure. This role offers unique opportunities to work across the full technology stack-from low-level hardware optimization to high-level frameworks. If you are passionate about solving complex performance optimization problems at massive scale while directly influencing product strategy, this position provides the perfect opportunity to make significant impact on the infrastructure powering modern cloud computing and AI/ML workloads. Key job responsibilities The ideal candidate is expected to have a solid understanding of computer science fundamentals and embedded concepts and expertise in C, C++, Java, Rust or similar development in a Linux environment. Experience with Linux package management, version control systems, automated build processes, and software unit testing is required. A day in the life We place a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal life. About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough but kind code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, SANTA CLARA - 193 500.00 USD annually

Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details

Join the AWS EC2 Nitro team building the foundation of cloud computing at unprecedented scale. EC2 Nitro powers the world's largest and fastest-growing compute cloud through ground-up virtualization design built on fully custom hardware, firmware, and applications. Our platform supports Intel, AMD, and Amazon's Graviton processors while setting industry standards for security and performance. The EC2 Nitro local storage team is seeking an experienced Software Development Engineer to build virtualized, hardware-accelerated solutions for EC2 disk instances at global scale. Our platforms support workloads requiring high-performance read/write access to massive local datasets, including relational and NoSQL databases, analytics engines, search platforms, and data warehousing systems that power state-of-the-art AI/ML infrastructure. This role offers unique opportunities to work across the full technology stack-from low-level hardware optimization to high-level frameworks. If you are passionate about solving complex performance optimization problems at massive scale while directly influencing product strategy, this position provides the perfect opportunity to make significant impact on the infrastructure powering modern cloud computing and AI/ML workloads. Key job responsibilities The ideal candidate is expected to have a solid understanding of computer science fundamentals and embedded concepts and expertise in C, C++, Java, Rust or similar development in a Linux environment. Experience with Linux package management, version control systems, automated build processes, and software unit testing is required. A day in the life We place a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal life. About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough but kind code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 4+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 5+ years of software development engineer or related occupational experience - 5+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, SANTA CLARA - 165 600.00 USD annually

Overview Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity - it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive. You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it. The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential. What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each. 1. Real technical understanding of cloud, infrastructure, and managed services You bring a strong understanding of the cloud business - not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team. 2. Presence, affinity, and communication that earns trust fast You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through. 3. Self-driven ownership and accountability for results You do not wait to be assigned work - you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move. 4. The ability to influence and push things to happen This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people - internal and external - to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall. Key job responsibilities Voice of the Region to Service & Global Stakeholders Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs-converting field signal into roadmap action and closing the loop back to the region. Go-to-Market Execution & Field Guidance Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach. Technical Depth & Field Enablement Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field. Communication & Data-Driven Management Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case. BASIC QUALIFICATIONS - 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience - Demonstrable understanding of cloud, infrastructure, and managed services - you can speak credibly to how they are architected and where the trade-offs lie. - A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity. - Demonstrated ability to influence stakeholders who are not in your reporting line - building a case, changing minds, and driving the relevant people to act. - Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners. - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS - Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies. - Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role. - Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization. - Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 147 100.00 USD annually

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Job Description Job Description Job Description Technical Team Lead - Business Intelligence Platform Columbia, MD Full Time TS/SCI with Polygraph Required Position: Technical Team Lead (Software Engineer, Level 3) Location: Columbia, MD (on-site) Category: Software Engineering / Technical Leadership / Data Engineering Clearance Requirement: Active TS/SCI with Polygraph Compensation: $200,000 - $250,000 (annualized USD) Experience Requirement: 12+ years with a Bachelor's degree, OR 10+ years with a Master's degree, OR 4 additional years of relevant experience in lieu of a degree Description Serve as the Technical Team Lead for the Mission Intelligence (MI) team, supporting data engineering, analytics, and automation initiatives. The MI team operates a business intelligence platform that enables enterprise-wide, data-driven decision-making. Your primary responsibility is to ensure the reliability, availability, and quality of this high-impact platform. This is a leadership-leaning role with real engineering teeth: you'll mentor engineers, unblock execution, set technical direction, and quietly hold the line on quality across the platform. Responsibilities Gather stakeholder requirements, assess available data, and develop solutions for delivering key metrics. Break down complex work into actionable steps that demonstrate consistent progress. Remove technical obstacles, manage expectations, and support team execution. Define and communicate task scope through clear documentation and tracking systems. Enable the team to integrate Site Reliability Engineering practices into the operational platform. Mentor and guide junior software engineers and data scientists. Produce project management materials such as agendas, meeting notes, and design decision records. Skills Requirements Strong customer-service orientation. Experience leading technical teams. Effective interpersonal skills for collaborating across diverse backgrounds and skill sets. Familiarity with enterprise-scale software deployment architectures. Experience or exposure to Site Reliability Engineering (SRE) principles. Willingness to contribute to internal and customer-facing documentation. Nice to Haves Experience with Apache NiFi. Experience with Elasticsearch and Kibana. Familiarity with Kubernetes. Knowledge of map-reduce analytic environments (e.g., Hadoop). Experience with frontend UI development. Production-grade software development experience in Java and Python. Experience productizing software as containers with Docker/Kubernetes. Compensation Employment Policy Salary is determined by multiple factors, including location, education, experience, skills, and organizational requirements. The projected compensation range for this position is $200,000 - $250,000 (annualized USD). Benefits Overview At Intezra, Inc., we offer a comprehensive benefits package designed to support long-term career growth and work-life balance: Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents 401(k): 15% company contribution (no match required) PTO: 160 hours, increasing with seniority 12 Floating Holidays 4 Code Red Days EEO Statement Intezra, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Us Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years. , About Intezra, Inc. Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years.

Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.

Job Description Job Description Description: OCH Technologies is seeking an NCO Technical Lead responsible for leading the day-to-day operational cybersecurity and threat intelligence functions supporting the FAA's National Cybersecurity Operations mission. The lead will run the operational side: monitor threat intelligence feeds, coordinate incident response, analyze emerging threats against NAS infrastructure, and provide technical guidance to the broader cybersecurity team. This position supports a proposal effort and is contingent upon award, customer approval, and successful onboarding requirements. Location Hybrid - Air Traffic Control System Command Center (ATCSCC) Washington, DC OR Leesburg, VA This position has the potential to travel up to 20%. Core Responsibilities & Duties Provide day-to-day technical oversight, coordination, and guidance to contractor personnel performing operational cybersecurity and threat intelligence functions. Lead all activities supporting the National Cybersecurity Operations (NCO) mission including threat intelligence collection and analysis, threat hunting, and incident response coordination. Monitor and analyze cyber threat intelligence relevant to FAA and NAS systems. Produce actionable intelligence products that inform assessment priorities and defensive posture decisions. Coordinate incident response activities when potential security events are identified. Ensure response actions follow established procedures and are documented. Attend all Program Management Reviews with the Program Manager and report on NCO operational support activities, threat intelligence findings, deliverables, and technical issues. Maintain awareness of emerging cyber threats targeting critical infrastructure, aviation systems, and government networks. Brief FAA leadership on threat trends and recommended defensive actions. Collaborate with the Security Assessment Lead and Penetration Testing Lead to ensure assessment and testing priorities reflect the current threat landscape. Develop and maintain standard operating procedures for NCO functions including escalation criteria, reporting templates, and coordination protocols. Manage and oversee contractor staff performing NCO functions. Ensure personnel maintain required qualifications and training. Responsibilities may evolve over time to support team and organizational goals but will remain consistent with the overall scope of the role. Requirements: Minimum Qualifications Education Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Engineering, Mathematics, or Physics from an accredited institution Experience At least fifteen (15)+ years of cybersecurity experience with at least 5 years of management and supervisory responsibility over operational cybersecurity, threat intelligence teams, or SOC/CIRT functions. At least 2 years of relevant experience must be recent (performed within the last 3 years). Demonstrated experience leading incident response and threat intelligence operations in a federal or critical infrastructure environment. Strong understanding of cyber threat intelligence frameworks (MITRE ATT&CK, Diamond Model, Cyber Kill Chain) and experience producing actionable intelligence products. Experience with SIEM platforms, threat intelligence platforms, and endpoint detection and response (EDR) tools. Knowledge of network defense monitoring, log analysis, and anomaly detection in complex, multi-segment network environments. Security Clearance Requirement Candidate must have the ability to obtain and maintain a Public Trust Active Secret clearance preferred Certifications Security certification such as CISSP, CISM, or CASP required GCIH (GIAC Certified Incident Handler) or GCTI (GIAC Cyber Threat Intelligence) strongly preferred GCFA, GNFA, or GCIA preferred for forensics/network analysis depth CND, CNDA, GDAT, GDSA, GCED, GCFA are directly relevant Preferred Qualifications Prior experience supporting FAA, DoD, or other critical infrastructure cybersecurity operations. Experience with aviation-specific cyber threats or operational technology (OT/ICS) threat analysis. Familiarity with FAA Security Operations Center (SOC) operations. Experience coordinating with federal threat intelligence sharing organizations (US-CERT, CISA, sector ISACs). Modern threat intelligence platforms (MISP, OpenCTI) for structured threat data management and sharing. SOAR platforms (Cortex XSOAR, Splunk SOAR, Tines) for automated incident response workflows and playbook execution. EDR/XDR tools (CrowdStrike Falcon, SentinelOne, Carbon Black) for endpoint-level detection and response in operational environments. AI/ML-based anomaly detection and threat hunting tools for identifying novel attack patterns across complex, multi-segment network environments. Attack surface management platforms for continuous external exposure monitoring of NAS-connected assets. Other Required Skills and Abilities Understanding of federal cybersecurity policy (FISMA, NIST CSF, CDM program) and how operational cybersecurity functions support broader agency security objectives. Strong written and verbal communication skills. Ability to brief senior leadership on threat landscape and operational status. About Us : At OCH, we are more than just a government contracting firm; we are innovators and leaders in providing cutting-edge IT services and cybersecurity solutions. Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking solutions that empower the government agencies we work with. Our commitment to maintaining the highest standards of integrity, adapting swiftly to new challenges, and focusing on the people we serve ensures that we consistently exceed expectations and lead the industry in innovation and reliability. What Defines Us: Integrity - We act with unwavering honesty, ensuring every decision is rooted ethically. Adaptable - We swiftly adapt to changes, seizing opportunities to innovate and lead. People-Focused - We prioritize relationships, championing growth and mutual success. Accountable - We own our outcomes, striving for excellence through continuous improvement. Collaborative - We cultivate teamwork, harnessing diverse talents to forge groundbreaking solutions. Why Join Us? Step into a role at OCH where your contributions make a tangible impact. Join a team that values creativity and initiative, offering a platform to transform the landscape of government IT services. Here, your work is not just a career-it's a mission. Embrace the opportunity to grow, innovate, and excel alongside industry leaders who are as passionate about technology as they are about making a difference. Plus, we offer a comprehensive benefits package designed to support your wellbeing and work-life balance, including: Paid time off and Holidays Medical, Dental, and Vision Insurance Paid Parental Leave Short-term disability, long-term disability, and life insurance - Employer Paid! 401(k) Additional Voluntary Life Insurance Tuition Reimbursement & More! E-Verify Participation: OCH Technologies, LLC is a participant of E-Verify to verify the identity and employment eligibility of newly hired employees. Veteran's Preference and Accessibility Statement : At OCH Technologies, we deeply respect and appreciate the unique skills and experiences that veterans bring to our team. As a federal contractor, we encourage qualified veterans to apply and provide preference where permitted by law. Your service and dedication are valued here. We are committed to creating a workplace that is open, welcoming, and accessible to everyone. In accordance with the Americans with Disabilities Act (ADA) and Section 503 of the Rehabilitation Act, we provide reasonable accommodations throughout the hiring process to ensure individuals with disabilities can apply without barriers. If you need assistance or an accommodation, please contact us at . OCH Technologies, LLC is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability, gender identity, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description Job Description Job Description Technical Team Lead - Business Intelligence Platform Columbia, MD Full Time TS/SCI with Polygraph Required Position: Technical Team Lead (Software Engineer, Level 3) Location: Columbia, MD (on-site) Category: Software Engineering / Technical Leadership / Data Engineering Clearance Requirement: Active TS/SCI with Polygraph Compensation: $200,000 - $250,000 (annualized USD) Experience Requirement: 12+ years with a Bachelor's degree, OR 10+ years with a Master's degree, OR 4 additional years of relevant experience in lieu of a degree Description Serve as the Technical Team Lead for the Mission Intelligence (MI) team, supporting data engineering, analytics, and automation initiatives. The MI team operates a business intelligence platform that enables enterprise-wide, data-driven decision-making. Your primary responsibility is to ensure the reliability, availability, and quality of this high-impact platform. You'll also contribute to the MI team as a systems engineer, software engineer, and analytic developer - designing, developing, and integrating solutions that involve the analysis of large data sets to establish operational visibility and deliver actionable insights. Responsibilities Develop analytics to combine, normalize, and enrich large data sets. Design and implement ETL workflows to convert and normalize data. Augment the platform with new tools or technologies. Gather stakeholder requirements, assess available data, and develop solutions for delivering key metrics. Break down tasks into actionable steps that demonstrate consistent progress. Remove technical obstacles, manage expectations, and support team execution. Define and communicate task scope through clear documentation and tracking systems. Enable the team to integrate Site Reliability Engineering practices into the operational platform. Mentor and guide junior software engineers and data scientists. Produce project management materials such as agendas, meeting notes, and design decision records. Skills Requirements Experience supporting enterprise-scale platforms. Strong Java development skills. Familiarity with authentication and authorization platforms and standards. Experience with service containerization and deployment with Docker/Kubernetes. Familiarity with Git for software version control. Experience with Atlassian Tools (Jira, Confluence). Customer-service mindset. Experience leading technical teams. Effective interpersonal skills for collaborating across diverse backgrounds and skill sets. Experience or exposure to Site Reliability Engineering (SRE) principles. Willingness to contribute to internal and customer-facing documentation. Nice to Haves Experience with Apache NiFi. Experience with Elasticsearch and Kibana. Familiarity with Kubernetes. Knowledge of map-reduce analytic environments (e.g., Hadoop). Python experience. Prior experience in cyber operations or capability development. Compensation Employment Policy Salary is determined by multiple factors, including location, education, experience, skills, and organizational requirements. The projected compensation range for this position is $200,000 - $250,000 (annualized USD). Benefits Overview At Intezra, Inc., we offer a comprehensive benefits package designed to support long-term career growth and work-life balance: Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents 401(k): 15% company contribution (no match required) PTO: 160 hours, increasing with seniority 12 Floating Holidays 4 Code Red Days EEO Statement Intezra, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Us Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years. , About Intezra, Inc. Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years.

Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Credence has an immediate need for a Senior AI Technical Lead to join our growing AI and Automation practice. In this role, you will design and lead the development of cutting-edge AI solutions that drive real-world impact across federal programs. You will guide cross-functional teams, shape technical strategy, and mentor engineers in a fast-paced, mission-driven environment. The ideal candidate is a hands-on leader with a strong background in AI/ML development, cloud platforms, and enterprise-scale systems design. Responsibilities include, but are not limited to: Lead the design, development, and deployment of scalable AI and ML models and systems Translate business requirements into technical solutions across multiple federal missions Oversee the AI/ML development lifecycle, including architecture design, experimentation, and performance optimization Collaborate with cross-functional teams (DevOps, Data Engineering, Cybersecurity) to integrate AI into production environments Provide technical mentorship and conduct code/design reviews for junior and mid-level engineers Research and evaluate emerging AI/ML tools, technologies, and frameworks to drive innovation Ensure all solutions meet federal security, compliance, and cloud architecture standards Requirements Master's degree in AI, Machine Learning, or a related field Minimum of 5+ years of hands-on experience in AI/ML solution development Demonstrated experience leading AI/ML initiatives or technical teams Strong understanding of agentic AI including Transformers, Model Context Protocol, Agent2Agent Protocol, LangGraph, and other modern frameworks. Proficiency in Python and Typescript for application development and advanced scripting, Experience deploying AI solutions in AWS, Azure, or GCP environments Familiarity withCI/CD, containerization (Docker, Kubernetes), and DevOps principles Experience with Agile methodologies and tools (e.g., Git, Jira) Must be a U.S. Citizen and eligible to obtain a DoD Secret clearance Preferred Qualifications Strong understanding of data engineering and data modeling concepts Experience with data visualization tools such as Power BI or Tableau Knowledge of cybersecurity principles, Zero Trust Architecture, RMF and FedRAMP compliance Prior experience with federal or public sector digital modernization projects Familiarity with Lean Six Sigma, ITIL, or service-oriented architecture (SOA) frameworks Salary Range: $185,000 - $215,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development