18 jobs found

Job DescriptionJob Description Application Specialist - Care Ingredients Cassopolis, MI Full-Time Exempt 20-40% Travel Why CHT USA? At CHT USA, we combine Smart Chemistry with Character. As a global leader in specialty chemical solutions, we partner with customers to develop innovative products that improve everyday life. Join a collaborative, growth-focused organization where your technical expertise, creativity, and customer-driven mindset will help shape the future of Car Care, Home Care, and Personal Care applications. We offer a comprehensive benefits package including medical, dental, vision, and life insurance beginning on day 31, plus a 401(k) with a 3% company-paid contribution and immediate vesting upon eligibility. About the Role We are seeking an experienced and innovative Application Specialist - Care Ingredients to support technical and application development activities across the Care Ingredients market, including Car Care, Home Care, and Personal Care applications. Based in Cassopolis, Michigan, this customer-facing role combines laboratory development, technical consulting, market engagement, and global collaboration to drive product success and customer satisfaction. The position includes approximately 20-40% travel, including occasional international travel to Europe and South America for customer support, training, and development meetings. Key Responsibilities Provide technical and application support to customers through product development, testing, and troubleshooting. Develop customer formulations, prototypes, and sales tools aligned with emerging industry trends. Conduct customer visits, product demonstrations, technical presentations, and training sessions. Create technical documentation including Technical Data Sheets, product literature, brochures, and marketing support materials. Author technical papers, conference presentations, posters, videos, and industry content. Serve as a liaison between Sales, Portfolio Management, R&D, and customers. Support product evaluations, competitive analysis, and new product introductions. Collaborate with global application teams in Germany and South America on projects and technical initiatives. Maintain a regular laboratory presence in Cassopolis to support customer projects and technology development. Support distributors through joint customer visits and technical training programs. Qualifications Bachelor's degree in Chemistryor a related scientific field. Five or more years of relevant experience within the chemical industry, preferably in Car Care or Personal Care applications. Experience presenting technical papers, posters, or presentations at industry conferences and trade shows. Strong understanding of application development, customer support, and technical problem-solving. Proficiencywith Microsoft Office 365 applications including Excel, Word, PowerPoint, and Outlook. Familiarity with ERP systems such as SAP, Sage, or Microsoft Dynamics is preferred. Excellent communication, presentation, and relationship-building skills. Why Join Us? Develop innovative solutions for leading brands in the Care Ingredients industry. Workwith a global team of technical experts and industry professionals. Build strong customer partnerships while influencing new product development. Gain exposure to international markets, technologies, and industry trends. Join a company that values integrity, teamwork, innovation, and continuous improvement. Apply Now Are you passionate about chemistry, innovation, and helping customers succeed? Join CHT USA as our next Application Specialist - Care Ingredients and become a key contributor in developing the next generation of Care Ingredients solutions while expanding your impact across North America and beyond. Apply today!

Job DescriptionJob Description Application Specialist - Care Ingredients Cassopolis, MI Full-Time Exempt 20-40% Travel Why CHT USA? At CHT USA, we combine Smart Chemistry with Character. As a global leader in specialty chemical solutions, we partner with customers to develop innovative products that improve everyday life. Join a collaborative, growth-focused organization where your technical expertise, creativity, and customer-driven mindset will help shape the future of Car Care, Home Care, and Personal Care applications. We offer a comprehensive benefits package including medical, dental, vision, and life insurance beginning on day 31, plus a 401(k) with a 3% company-paid contribution and immediate vesting upon eligibility. About the Role We are seeking an experienced and innovative Application Specialist - Care Ingredients to support technical and application development activities across the Care Ingredients market, including Car Care, Home Care, and Personal Care applications. Based in Cassopolis, Michigan, this customer-facing role combines laboratory development, technical consulting, market engagement, and global collaboration to drive product success and customer satisfaction. The position includes approximately 20-40% travel, including occasional international travel to Europe and South America for customer support, training, and development meetings. Key Responsibilities Provide technical and application support to customers through product development, testing, and troubleshooting. Develop customer formulations, prototypes, and sales tools aligned with emerging industry trends. Conduct customer visits, product demonstrations, technical presentations, and training sessions. Create technical documentation including Technical Data Sheets, product literature, brochures, and marketing support materials. Author technical papers, conference presentations, posters, videos, and industry content. Serve as a liaison between Sales, Portfolio Management, R&D, and customers. Support product evaluations, competitive analysis, and new product introductions. Collaborate with global application teams in Germany and South America on projects and technical initiatives. Maintain a regular laboratory presence in Cassopolis to support customer projects and technology development. Support distributors through joint customer visits and technical training programs. Qualifications Bachelor's degree in Chemistryor a related scientific field. Five or more years of relevant experience within the chemical industry, preferably in Car Care or Personal Care applications. Experience presenting technical papers, posters, or presentations at industry conferences and trade shows. Strong understanding of application development, customer support, and technical problem-solving. Proficiencywith Microsoft Office 365 applications including Excel, Word, PowerPoint, and Outlook. Familiarity with ERP systems such as SAP, Sage, or Microsoft Dynamics is preferred. Excellent communication, presentation, and relationship-building skills. Why Join Us? Develop innovative solutions for leading brands in the Care Ingredients industry. Workwith a global team of technical experts and industry professionals. Build strong customer partnerships while influencing new product development. Gain exposure to international markets, technologies, and industry trends. Join a company that values integrity, teamwork, innovation, and continuous improvement. Apply Now Are you passionate about chemistry, innovation, and helping customers succeed? Join CHT USA as our next Application Specialist - Care Ingredients and become a key contributor in developing the next generation of Care Ingredients solutions while expanding your impact across North America and beyond. Apply today!

Job Description Job Description Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Global Solutions (SGS) Seneca Global Solutions is seeking a full-time Records Management Support Specialist to support Army Environment, Safety and Occupational Health (ESOH) records management and transition activities for the Office of the Deputy Assistant Secretary of the Army for Environment, Safety and Occupational Health (ODASA(ESOH . The Army is moving official ESOH records off shared drives and into approved SharePoint Online / records repositories. This position helps identify, classify, transfer, and track records; documents procedures; and serves as an alternate to the ESOH Records Management Coordinator. Responsibilities include, but are not limited to : Assist with transferring ESOH official records to the ASA(IEE) SharePoint Online portal and other approved repositories. Help identify and classify official records versus non-record materials (including drafts, working files, and reference copies). Apply Army records schedules and naming/metadata conventions so files can be found, retained, and disposed of correctly. Track records-management requirements, timelines, and deliverables for the Integration Branch. Support closure and migration of shared drives, including inventories, folder mapping, and quality checks after transfer. Develop internal procedures, job aids, and short instructional materials for records tools, uploads, and related requirements. Serve as an alternate to the ESOH Records Management Coordinator, including covering routine coordination and status reporting. Coordinate with action officers so they know what to file, where to file it, and what not to treat as a record. Handle CUI and other controlled information in accordance with Army and DoD rules. Prepare status reports and briefings; review work products for completeness and Army quality standards. Basic Qualifications: Bachelor's degree in records/information management, library/information science, business, public administration, history, communications, or a related field; or equivalent relevant experience. 3-5 years of experience in records management, information management, document control, or large-scale file migration in a federal, DoD, or similarly regulated environment. Experience distinguishing official records from non-record materials and organizing files for retention and retrieval. Working experience with SharePoint Online (document libraries, metadata, permissions, and content movement)-not merely as an end user. Strong written and verbal communication skills; ability to write clear procedures and train non-specialists. Proficiency with Microsoft Excel, PowerPoint, and Word. Ability to obtain a Secret clearance. Ability to travel as required. Desired Skills: Direct Army or DoD records-management experience (AR 25-400-2 / Army Records Information Management System (ARIMS), Army Records Retention Schedule, or equivalent). Experience as a Records Management Coordinator, Records Liaison, or alternate RMC. Experience migrating shared drives or file shares into SharePoint Online or another records repository. Knowledge of CUI marking, PII handling, and access control in collaboration sites. Experience with Microsoft Teams, SharePoint, Approvals, Power BI, Visio, and related Microsoft 365 tools. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Global Solutions (SGS) Seneca Global Solutions is seeking a full-time Records Management Support Specialist to support Army Environment, Safety and Occupational Health (ESOH) records management and transition activities for the Office of the Deputy Assistant Secretary of the Army for Environment, Safety and Occupational Health (ODASA(ESOH . The Army is moving official ESOH records off shared drives and into approved SharePoint Online / records repositories. This position helps identify, classify, transfer, and track records; documents procedures; and serves as an alternate to the ESOH Records Management Coordinator. Responsibilities include, but are not limited to : Assist with transferring ESOH official records to the ASA(IEE) SharePoint Online portal and other approved repositories. Help identify and classify official records versus non-record materials (including drafts, working files, and reference copies). Apply Army records schedules and naming/metadata conventions so files can be found, retained, and disposed of correctly. Track records-management requirements, timelines, and deliverables for the Integration Branch. Support closure and migration of shared drives, including inventories, folder mapping, and quality checks after transfer. Develop internal procedures, job aids, and short instructional materials for records tools, uploads, and related requirements. Serve as an alternate to the ESOH Records Management Coordinator, including covering routine coordination and status reporting. Coordinate with action officers so they know what to file, where to file it, and what not to treat as a record. Handle CUI and other controlled information in accordance with Army and DoD rules. Prepare status reports and briefings; review work products for completeness and Army quality standards. Basic Qualifications: Bachelor's degree in records/information management, library/information science, business, public administration, history, communications, or a related field; or equivalent relevant experience. 3-5 years of experience in records management, information management, document control, or large-scale file migration in a federal, DoD, or similarly regulated environment. Experience distinguishing official records from non-record materials and organizing files for retention and retrieval. Working experience with SharePoint Online (document libraries, metadata, permissions, and content movement)-not merely as an end user. Strong written and verbal communication skills; ability to write clear procedures and train non-specialists. Proficiency with Microsoft Excel, PowerPoint, and Word. Ability to obtain a Secret clearance. Ability to travel as required. Desired Skills: Direct Army or DoD records-management experience (AR 25-400-2 / Army Records Information Management System (ARIMS), Army Records Retention Schedule, or equivalent). Experience as a Records Management Coordinator, Records Liaison, or alternate RMC. Experience migrating shared drives or file shares into SharePoint Online or another records repository. Knowledge of CUI marking, PII handling, and access control in collaboration sites. Experience with Microsoft Teams, SharePoint, Approvals, Power BI, Visio, and related Microsoft 365 tools. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Description JOIN THE ECS4Kids TEAM ECS4Kids (formerly Episcopal Children's Services) is a 2026 Top Workplace that honors young children's immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children's well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills. Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida. ECS4Kids offers a competitive benefit package which includes: Medical, dental and vision insurance 403(b) plan with 5% employer match Employee Assistance Program (EAP) Long-term & short-term disability insurance Employer-paid life insurance Paid holidays Generous paid time off Career development Qualifying employer for Public Service Loan Forgiveness Program Salary commensurate with experience. GENERAL DESCRIPTION: The Vice President of Technology & Security serves as a strategic technology partner to executive leadership, translating agency goals into a multi-year technology and security roadmap. The Vice President provides strategic leadership and oversight of all IT and information security functions for Episcopal Children's Services (ECS4Kids), ensuring the reliability, security, compliance, and effectiveness of the agency's technology infrastructure, cloud platforms, telecommunications, and information assets across a 24-county service territory in Florida and Georgia. Serving as the agency's Information Systems Security Oficer (ISSO), the Vice President owns cybersecurity, data governance, business continuity/disaster recovery, vendor management, technology planning, and regulatory compliance, and protects sensitive child, family, employee, and agency information. The role develops technology policies, procedures, and security controls that align with organizational strategy, compliance requirements, and risk tolerance. The Vice President advises executive leadership and the Board of Directors on technology strategy, cybersecurity risk, and emerging technologies, and builds the technical and leadership capacity of a lean IT team supporting more than 1,000 end users across the agency's geographic footprint. In a department of this size, the Vice President is expected to operate as a player-coach - moving fluidly between strategic leadership and direct technical engagement as operational demands require. Major Responsibilities Partner with leadership to anticipate technology needs, develop a multi-year technology roadmap, and identify opportunities to improve business processes, service delivery, and efficiency through technology. Partner with Fiscal, Grants, and Program leadership to align technology investment with agency growth, funder priorities, and grant competitiveness. Serve as liaison between users, departments, vendors, and technical support providers, and report on technology performance, risk, and compliance to executive leadership and the Board. SaaS & Cloud Platform Management Oversee administration, configuration, security, and integration of the agency's SaaS ecosystem, including Microsoft 365, NetSuite (ERP), Paylocity (HCM), and other critical cloud platforms used across all program operations. Lead evaluation, selection, procurement, contract negotiation, and lifecycle management of SaaS and technology vendors, ensuring vendors meet security, compliance, and performance obligations. Maintain system access controls, identity management, and MFA enforcement across all cloud platforms; ensure proper ofboarding and access revocation protocols. Oversee implementation, upgrades, and vendor support of software, enterprise platforms, and network infrastructure, coordinating with the IT Manager and Specialists across the territory. Manage IT infrastructure - networks, cloud platforms, servers, telecommunications, and end-user devices - and oversee implementation, upgrades, and vendor support of software and enterprise platforms. Telecommunications & End User Support Manage IT asset lifecycle - end-user devices, mobile devices, peripherals - including procurement, deployment, tracking, and disposal, maintaining property custodian responsibilities. Oversee end user support operations, establishing service standards, escalation protocols, and performance metrics for the IT team's helpdesk and field support functions. Ensure the continuous availability of telecommunications infrastructure - internet connectivity, VoIP, and network services - across all 24 counties of the agency's service territory, minimizing downtime for more than 1,000 end users. Serve as ECS's Information Systems Security Oficer (ISSO), leading a comprehensive cybersecurity program: risk assessments, vulnerability and threat management, identity/access controls, MFA, endpoint protection, security monitoring, and awareness training (including for Microsoft 365, NetSuite, Paylocity, and other cloud systems). Lead incident response for cybersecurity events and data breaches, including investigation, containment, recovery, and required notiications. Provide direct technical support and hands-on problem-solving when escalated issues exceed team capacity or require executive-level intervention - including troubleshooting critical system outages, network failures, SaaS misconfigurations, or security incidents alongside IT staff. Serve as subject matter expert for third-party compliance documentation: dissect SOC 1 (Type II) and SOC 2 (Type II) reports from critical SaaS vendors, identify control deficiencies, evaluate system bridge letters, define required Complementary User Entity Controls (CUECs), and perform material weakness assessments to maintain internal compliance. Track and secure technology assets, mobile devices, and remote/cloud systems; maintain confidentiality of sensitive information encountered in the role. Establish agency-wide data governance (classification, privacy, retention, disposal, quality) and ensure database security and access controls. Ensure compliance with applicable state, federal, contractual, and funder technology and privacy requirements, including Head Start and Florida Early Learning standards; coordinate related audits, assessments, and cyber insurance requirements. Maintain documented IT policies, procedures, system/security documentation, and disaster recovery, incident response, and business continuity plans, including periodic testing and succession planning within IT. Direct technology procurement, vendor selection, contract negotiation, and lifecycle management, ensuring vendors meet security and compliance obligations. Develop and administer the annual IT operating and capital budget, including cost-beneit analysis and hardware planning; fulfill property custodian responsibilities. Supervise, coach, and develop IT staff, fostering a collaborative, customer-service-oriented, and continuously improving department. Evaluate emerging technologies (e.g., AI, automation) and establish governance and acceptable-use standards for their adoption. Serve in contract administrator/manager/supervisor and emergency duty roles as assigned; perform other related duties as assigned. These essential job functions are not a complete statement of duties. Employees may be required to perform other related duties as assigned. Requirements Education and Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Technology, or a related field. Seven (7) to ten (10) years of progressively responsible IT experience, including leadership over cybersecurity, SaaS/cloud platforms, telecommunications, end user support, vendor management, compliance, and strategic technology planning. Demonstrated experience reading and interpreting SOC 1 (Type II) and SOC 2 (Type II) audit reports, evaluating bridge letters, defining CUECs, and conducting material weakness assessments in a compliance context. Experience leading information security initiatives, technology projects, and business continuity/transformation efforts preferred. Experience in nonprofit, education, healthcare, human services, government, or similarly regulated environments preferred. (A comparable amount of training, education, or experience can be substituted for minimum qualifications.) Skills, Knowledge and Abilities Ability to provide strategic, forward-looking IT leadership, identifying risks and recommending proactive improvements. Demonstrated ability to operate effectively at both the strategic and operational level - equally comfortable presenting cybersecurity risk to the Board and troubleshooting a network outage or SaaS misconfiguration alongside IT staff. Ability to deine problems, interpret technical and diagrammatic instructions, and draw valid conclusions from data click apply for full job details

Job DescriptionJob Description Customer Operations & Procurement Specialist - Job Posting Eckert & Ziegler Radiopharma, Inc. (EZRI) Wilmington, Massachusetts On-site Full-Time About EZRI Eckert & Ziegler Radiopharma, Inc. (EZRI) is the Wilmington, Massachusetts operation of Eckert & Ziegler - a global medical technology company built on isotope technology, with more than 1,000 employees worldwide. Our products and services range from equipment and medical devices through medical isotope manufacturing and contract manufacturing services for pharmaceutical partners developing targeted cancer therapies and diagnostic imaging agents. The Role We are looking for a highly organized Customer Operations & Procurement Specialist to own the day-to-day flow of customer orders for a growing radiopharmaceutical manufacturing business. You will be the point of contact customers reach for order status and documentation, and the person vendors hear from on purchase orders and deliveries. The role centers on order processing in Microsoft Dynamics 365, isotope order management, and administration of customer and vendor procurement portals, with support responsibility for purchase order issuance and accounts receivable collections. This is a full-time, on-site role working closely with Accounting, Supply Chain, and Operations - high visibility, real ownership, and a direct line of sight into how a regulated manufacturing business runs. What You'll Do Review incoming customer purchase orders before processing to confirm pricing, vendor and ship-to information, and other order details are correct. Create and maintain sales orders in Microsoft Dynamics 365, and issue order confirmations to customers. Communicate with customers on order status, delivery dates, tracking, and general requests, questions, and documentation. Manage isotope customer orders from receipt through completion, reviewing customer POs and isotope order forms for accuracy and required information. Process isotope orders in Dynamics 365, including sales order creation and order closeout. Coordinate with Production on requested activity, production dates, and shipment requirements. Serve as the liaison between customers and the Germany team for isotope orders - providing quotes, ensuring required documentation is submitted, and communicating confirmations and updates. Follow established isotope procedures and maintain training documentation as processes change. Support purchase order issuance - monitoring purchasing folders, creating POs in Dynamics 365, placing orders with vendors, and following up on confirmations, delivery dates, and open POs. Set up new vendors, including obtaining W-9/W-8 forms, banking information, and other required documentation. Work with Accounting on prepayments, payment terms, and vendor issues. Support accounts receivable and collections - reviewing customer aging, following up on past-due invoices, researching payment issues and invoice discrepancies, working with customers and Accounting to resolve outstanding balances, and placing accounts or orders on hold when necessary. Administer customer and vendor portals used for PO retrieval, invoicing, and payment information - including Ariba/SAP. Complete customer and vendor setup requests and maintain the required supporting documentation. Maintain accurate customer and vendor master data in Dynamics 365. Keep procedures and training documents current and provide backup coverage across the team as needed. What You Bring Associate's or bachelor's degree in business, supply chain, accounting, or a related field preferred, or equivalent experience. Minimally 2-5 years of customer service / order processing, purchasing or procurement, or order-to-cash experience in a manufacturing or distribution environment. Proficiency with an ERP system - ideally Microsoft Dynamics 365 - and strong Microsoft Excel and Outlook skills. Experience working in customer and vendor procurement portals such as Ariba/SAP Working familiarity with purchase order issuance and accounts receivable follow-up/collections - enough to provide backup coverage - plus vendor setup documentation (W-9/W-8) and payment terms. Experience in life sciences, radiopharmaceuticals, or another regulated manufacturing environment preferred. Exceptional attention to detail and follow-through on open items until they are fully resolved. Clear, professional written and verbal communication with customers, vendors, and internal teams. Comfort managing competing priorities and time-sensitive orders independently, with good judgment about when to escalate. Schedule & Work Environment Full-time, on-site in Wilmington, Massachusetts. Must live within commutable distance. Weekday day-shift hours, with flexibility to support time-sensitive isotope order and shipment deadlines. Occasional after hours support for critical business needs. Regular coordination with an international colleague group, including the Germany team, across time zones. Primarily office-based; must be able to remain seated for extended periods and perform routine office physical demands. Must be able to climb stairs, both up and down, to access office areas, and lift up to 25 lbs. Compensation Salary Range: $65,000 - $85,000 per year, plus a 10% annual bonus target. This is a good faith estimate of the annual range Eckert & Ziegler Radiopharma, Inc. reasonably expects to pay for this position at the time of this posting. Final compensation will be determined based on the candidate's experience and qualifications, along with related factors including education, relevant skills, internal equity, and the requirements of the role. Benefits The current standard benefit plan includes 15 days of paid time off with one additional day each year; medical, dental, and vision coverage; short-term and long-term disability; life insurance; and a 401(k) plan with Company match. EZRI pays 100% of the employee-only cost of medical insurance. Medical, dental, and vision coverage for a spouse or partner and dependents can be purchased through the plan at the then-applicable employee contribution rates. Full details of the benefit programs and employee responsibilities under them are provided in the Employee Handbook. EZRI reserves the right to change its benefit plans at any time. Apply Now Applications are reviewed on a rolling basis. ️ Equal Employment Opportunity Eckert & Ziegler Radiopharma, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, genetic information, disability, veteran status, military service, marital status, or any other characteristic protected by federal, state, or local law. Pre-Employment Conditions: Employment is contingent on satisfactory completion of a background check and, where applicable, drug screening, and on the ability to meet the requirements of the site radiation safety program. Applicants must be legally authorized to work in the United States. This posting describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and does not constitute an employment contract or a guarantee of employment for any specific period.

Job DescriptionJob Description Customer Operations & Procurement Specialist - Job Posting Eckert & Ziegler Radiopharma, Inc. (EZRI) Wilmington, Massachusetts On-site Full-Time About EZRI Eckert & Ziegler Radiopharma, Inc. (EZRI) is the Wilmington, Massachusetts operation of Eckert & Ziegler - a global medical technology company built on isotope technology, with more than 1,000 employees worldwide. Our products and services range from equipment and medical devices through medical isotope manufacturing and contract manufacturing services for pharmaceutical partners developing targeted cancer therapies and diagnostic imaging agents. The Role We are looking for a highly organized Customer Operations & Procurement Specialist to own the day-to-day flow of customer orders for a growing radiopharmaceutical manufacturing business. You will be the point of contact customers reach for order status and documentation, and the person vendors hear from on purchase orders and deliveries. The role centers on order processing in Microsoft Dynamics 365, isotope order management, and administration of customer and vendor procurement portals, with support responsibility for purchase order issuance and accounts receivable collections. This is a full-time, on-site role working closely with Accounting, Supply Chain, and Operations - high visibility, real ownership, and a direct line of sight into how a regulated manufacturing business runs. What You'll Do Review incoming customer purchase orders before processing to confirm pricing, vendor and ship-to information, and other order details are correct. Create and maintain sales orders in Microsoft Dynamics 365, and issue order confirmations to customers. Communicate with customers on order status, delivery dates, tracking, and general requests, questions, and documentation. Manage isotope customer orders from receipt through completion, reviewing customer POs and isotope order forms for accuracy and required information. Process isotope orders in Dynamics 365, including sales order creation and order closeout. Coordinate with Production on requested activity, production dates, and shipment requirements. Serve as the liaison between customers and the Germany team for isotope orders - providing quotes, ensuring required documentation is submitted, and communicating confirmations and updates. Follow established isotope procedures and maintain training documentation as processes change. Support purchase order issuance - monitoring purchasing folders, creating POs in Dynamics 365, placing orders with vendors, and following up on confirmations, delivery dates, and open POs. Set up new vendors, including obtaining W-9/W-8 forms, banking information, and other required documentation. Work with Accounting on prepayments, payment terms, and vendor issues. Support accounts receivable and collections - reviewing customer aging, following up on past-due invoices, researching payment issues and invoice discrepancies, working with customers and Accounting to resolve outstanding balances, and placing accounts or orders on hold when necessary. Administer customer and vendor portals used for PO retrieval, invoicing, and payment information - including Ariba/SAP. Complete customer and vendor setup requests and maintain the required supporting documentation. Maintain accurate customer and vendor master data in Dynamics 365. Keep procedures and training documents current and provide backup coverage across the team as needed. What You Bring Associate's or bachelor's degree in business, supply chain, accounting, or a related field preferred, or equivalent experience. Minimally 2-5 years of customer service / order processing, purchasing or procurement, or order-to-cash experience in a manufacturing or distribution environment. Proficiency with an ERP system - ideally Microsoft Dynamics 365 - and strong Microsoft Excel and Outlook skills. Experience working in customer and vendor procurement portals such as Ariba/SAP Working familiarity with purchase order issuance and accounts receivable follow-up/collections - enough to provide backup coverage - plus vendor setup documentation (W-9/W-8) and payment terms. Experience in life sciences, radiopharmaceuticals, or another regulated manufacturing environment preferred. Exceptional attention to detail and follow-through on open items until they are fully resolved. Clear, professional written and verbal communication with customers, vendors, and internal teams. Comfort managing competing priorities and time-sensitive orders independently, with good judgment about when to escalate. Schedule & Work Environment Full-time, on-site in Wilmington, Massachusetts. Must live within commutable distance. Weekday day-shift hours, with flexibility to support time-sensitive isotope order and shipment deadlines. Occasional after hours support for critical business needs. Regular coordination with an international colleague group, including the Germany team, across time zones. Primarily office-based; must be able to remain seated for extended periods and perform routine office physical demands. Must be able to climb stairs, both up and down, to access office areas, and lift up to 25 lbs. Compensation Salary Range: $65,000 - $85,000 per year, plus a 10% annual bonus target. This is a good faith estimate of the annual range Eckert & Ziegler Radiopharma, Inc. reasonably expects to pay for this position at the time of this posting. Final compensation will be determined based on the candidate's experience and qualifications, along with related factors including education, relevant skills, internal equity, and the requirements of the role. Benefits The current standard benefit plan includes 15 days of paid time off with one additional day each year; medical, dental, and vision coverage; short-term and long-term disability; life insurance; and a 401(k) plan with Company match. EZRI pays 100% of the employee-only cost of medical insurance. Medical, dental, and vision coverage for a spouse or partner and dependents can be purchased through the plan at the then-applicable employee contribution rates. Full details of the benefit programs and employee responsibilities under them are provided in the Employee Handbook. EZRI reserves the right to change its benefit plans at any time. Apply Now Applications are reviewed on a rolling basis. ️ Equal Employment Opportunity Eckert & Ziegler Radiopharma, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, genetic information, disability, veteran status, military service, marital status, or any other characteristic protected by federal, state, or local law. Pre-Employment Conditions: Employment is contingent on satisfactory completion of a background check and, where applicable, drug screening, and on the ability to meet the requirements of the site radiation safety program. Applicants must be legally authorized to work in the United States. This posting describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and does not constitute an employment contract or a guarantee of employment for any specific period.

About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Selected Candidate must be able to commute to the client site up to 4x/week Citizenship: US Citizenship is contractually required Education: Bachelor's degree required or equivalent experience Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Selected Candidate must be able to commute to the client site up to 4x/week Citizenship: US Citizenship is contractually required Education: Bachelor's degree required or equivalent experience Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Selected Candidate must be able to commute to the client site up to 4x/week Citizenship: US Citizenship is contractually required Education: Bachelor's degree required or equivalent experience Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Selected Candidate must be able to commute to the client site up to 4x/week Citizenship: US Citizenship is contractually required Education: Bachelor's degree required or equivalent experience Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Continuum Advantage LLC, a boutique wealth management and financial planning firm in Northbrook, IL, is seeking a Level 1 Technical Support Specialist to support advisors and staff using our financial and operational systems. In this client centric, fiduciary minded environment, you will provide first line support for desktops, applications, and financial platforms, resolve tickets, and assist with user setup and access. You'll collaborate closely with advisors and operations, gain exposure to retirement and investment tools, and grow your technical and advisory skill set in a disciplined, learning oriented culture. Responsibilities Serve as first point of contact for internal users and advisors needing technical support Troubleshoot issues related to financial planning, CRM, and portfolio management platforms Install, configure, and maintain desktop systems, peripherals, and standard software Document incidents, resolutions, and recurring issues in a ticketing system Escalate complex technical problems to senior IT or vendors as appropriate Assist with user account setup, permissions, and access management Support remote connectivity, VPN, and secure access to client and firm systems Contribute to knowledge base articles and user guides for common issues Collaborate with operations and advisory teams to minimize downtime Maintain strong client-focused communication and follow-up on requests Required Skills Technical support Windows and mac OS troubleshooting Financial software support (CRM/portfolio/planning tools) Ticketing systems (e.g., Zendesk, Jira, Service Now) User account and permissions management Basic networking and VPN support Microsoft 365 administration Remote support tools Documentation and knowledge base creation Security and data privacy awareness

American Honda Motor Co., Inc. seeks an IT Support professional to keep manufacturing and office operations running smoothly. In this on-site role, you will troubleshoot hardware, software, and network issues, support Windows environments and manufacturing-related systems, and respond to tickets, phone calls, and walk-ups. You will manage user accounts, maintain devices and peripherals, and document solutions. Collaborating with cross-functional teams, you will help reduce downtime, improve reliability, and contribute to Honda's culture of safety, quality, and continuous improvement. Responsibilities Provide technical support for hardware, software, and network issues in a manufacturing environment Troubleshoot and resolve user incidents via ticketing system, phone, and onsite support Install, configure, and maintain PCs, mobile devices, printers, and peripherals on the plant floor and offices Support Windows OS, standard business applications, and manufacturing-related systems Document issues, resolutions, and procedures to ensure knowledge sharing and consistency Collaborate with IT and manufacturing teams to minimize downtime and improve system reliability Monitor system performance and escalate complex issues to senior IT staff or vendors Assist with user account management, access control, and basic cybersecurity practices Support onboarding/offboarding technology setup for employees and contractors Contribute to continuous improvement initiatives and adhere to safety and quality standards Required Skills Hardware and peripheral troubleshooting Windows OS administration and support Basic networking (TCP/IP, DNS, DHCP) Active Directory and user account management Office productivity suites (e.g., Microsoft 365) Ticketing and incident management systems Endpoint imaging and deployment tools Printer and mobile device support Basic cybersecurity and access control Documentation and technical communication

Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Senior AV/VTC Specialist will provide expert-level audiovisual, video teleconferencing, multimedia production, and collaboration technology support for the EEOC. This position supports the EEOC's Washington, DC headquarters and its 53 field offices nationwide. The specialist will configure, operate, maintain, troubleshoot, and optimize audiovisual and multimedia systems used for meetings, conferences, presentations, live productions, recorded content, and virtual collaboration. The successful candidate must have extensive experience supporting a large, geographically dispersed organization and possess advanced technical knowledge of AV/VTC platforms, production equipment, digital signal processing, control systems, and multimedia technologies. Key Responsibilities Provide senior-level operational and technical support for AV/VTC systems across the EEOC's headquarters and 53 nationwide field offices. Configure, operate, maintain, test, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Support video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, Poly RealPresence, and Cisco technologies. Provide technical support for virtual, hybrid, and in-person meetings, conferences, executive briefings, presentations, and special events. Perform pre-event system checks and validate audio, video, network connectivity, displays, cameras, microphones, and conferencing equipment. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Operate video switching, routing, projection, display, camera, lighting, recording, streaming, and audio systems. Perform professional camera operations, including camera setup, framing, positioning, focusing, and live production support. Provide video editing and post-production services for recorded meetings, training materials, presentations, and other multimedia content. Create and edit graphics, animations, motion graphics, titles, visual effects, and other digital media elements. Configure and operate audio mixing equipment, microphones, speakers, amplifiers, and related sound-reinforcement technologies. Configure, maintain, and troubleshoot digital signal processing systems used for audio and video environments. Support AV control systems used to manage conferencing, lighting, audio, displays, projection, and room automation. Install, configure, operate, and troubleshoot projection systems and LED display technologies. Diagnose complex AV/VTC equipment, software, connectivity, integration, and performance issues. Coordinate technical support with EEOC personnel, field offices, IT teams, vendors, and other stakeholders. Provide remote guidance and troubleshooting assistance to personnel located at EEOC field offices. Maintain accurate equipment configurations, operating procedures, system documentation, troubleshooting guides, and inventory records. Recommend improvements, upgrades, replacements, and technical solutions to improve AV/VTC reliability and performance. Ensure AV/VTC services and multimedia products are delivered professionally and consistently with EEOC standards and requirements. Required Education and Experience Ten (10) years of professional experience providing senior-level AV/VTC and multimedia support in an environment comparable in size and complexity to the EEOC. Demonstrated experience supporting a geographically dispersed organization, including an environment with approximately 53 nationwide field offices. A bachelor's degree in Audiovisual Technology, Information Technology, Communications, Multimedia Production, Broadcast Technology, or a related field is preferred. Relevant specialized training and extensive professional experience may also be considered. Required Skills and Qualifications Expert knowledge of audiovisual and multimedia production equipment. Advanced experience configuring, operating, maintaining, and troubleshooting AV/VTC systems. Strong operational experience with Microsoft Teams, Zoom, Poly RealPresence, and Cisco collaboration or conferencing technologies. Advanced video editing and post-production capabilities. Experience with video switching and live production workflows. Professional camera setup and operation experience. Experience in graphic design, animation, and motion-graphics development. Advanced knowledge of audio mixing and sound-reinforcement systems. Experience configuring and troubleshooting digital signal processing systems. Knowledge of AV control systems, projection systems, LED displays, and related room technologies. Ability to diagnose and resolve complex AV/VTC hardware, software, signal, connectivity, and integration problems. Ability to support multiple events, technical requests, and competing priorities in a fast-paced environment. Strong customer-service, organization, documentation, communication, and problem-solving skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently while coordinating effectively with EEOC personnel, field offices, vendors, and IT support teams. Preferred Certifications Relevant industry certifications are preferred but not required, including: AVIXA Certified Technology Specialist (CTS, CTS-I, or CTS-D) Microsoft Teams or Microsoft 365 certification Cisco collaboration certification Zoom platform certification Poly technical certification Dante audio networking certification Manufacturer-specific DSP or AV control-system certifications Powered by JazzHR yb8Lyve5cn

Job Description Job Description Job Summary The Information Security Specialist (Intermediate/Senior) is responsible for protecting enterprise information systems by implementing and maintaining cybersecurity programs, Risk Management Framework (RMF) activities, vulnerability management, and compliance initiatives. The role ensures the confidentiality, integrity, and availability of information systems while supporting security assessments, accreditation efforts, continuous monitoring, and regulatory compliance. Key Responsibilities Develop, maintain, and enforce information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations, directives, and security requirements. Support Risk Management Framework (RMF), certification, accreditation, and information assurance activities. Develop and maintain cybersecurity and Information Assurance (IA) program plans. Conduct security assessments to identify risks, vulnerabilities, and security violations. Support system authorization and accreditation processes. Integrate cybersecurity requirements into continuity of operations (COOP) and contingency plans. Maintain cybersecurity documentation, policies, and operational procedures. Collect and report cybersecurity compliance metrics and required documentation. Track and remediate vulnerabilities, IAVMs, and ICVMs. Develop and manage Plans of Action and Milestones (POA&Ms). Support continuous monitoring, security audits, inspections, and compliance assessments. Collaborate with engineering, systems administration, and operations teams to strengthen security posture. Required Qualifications Intermediate Level U.S. Citizenship with an active DoD Secret Clearance. Minimum 4 years of experience in cybersecurity, information assurance, or information security. DoD 8570/8140 IAT Level II Certification (CompTIA Security+ or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, compliance initiatives, and cybersecurity operations. Ability to obtain required baseline certification within six months of hire. Preferred Qualifications Experience with DoD cybersecurity policies and NIST security standards. Experience supporting certification and accreditation activities. Knowledge of enterprise vulnerability management and compliance programs. Experience with continuous monitoring and security auditing. Strong analytical, documentation, communication, and problem-solving skills.

Job Description Job Description Position Overview The Records Management Specialist (Mid-Level) will provide comprehensive records management, Freedom of Information Act (FOIA), and Privacy Act (PA) support to the National Indian Gaming Commission. This individual will oversee the flow of information requests, manage records management systems on Microsoft 365 and Salesforce platforms, and ensure all activities comply with Federal legal and privacy requirements. The position requires a minimum of 8 years of experience and a Public Trust clearance. Work is performed primarily on-site at NIGC Headquarters in Washington, DC. Key Details Position Title: Records Management Specialist Level 2 (Mid-Level) Labor Category: Mid-Level Clearance Requirement: Public Trust Minimum Experience: 8+ Years Place of Performance: NIGC HQ, th Street SW, Washington, DC 20024 (primarily on-site) Contract Type: Labor-Hour (LH) - 1,920 Hours/Year Period of Performance: Base Year + Four (4) Option Years - May 1, 2026 Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM Responsibilities Perform records management activities in accordance with Federal government privacy and legal requirements. Assist in the development of analyses and reports associated with the Freedom of Information Act (FOIA) and Privacy Act (PA) processes. Manage the flow of FOIA and PA correspondence and requests; establish processes to provide prompt, accurate, and compliant responses to requestors. Perform technical tasks involved in maintaining the Salesforce Customer Relationship Management (CRM) system used for records and request tracking. Participate in the development of information management policies and governance frameworks for Microsoft 365 and Salesforce platforms. Manage SharePoint sites, including content architecture, permissions, and governance. Create and execute PowerShell scripts to generate reports and perform records management tasks. Compile data for reports, transcribe records, and maintain updated indexes and tracking documentation. Ensure all work products are proofread and free of errors, omissions, and inconsistencies prior to submission. Support compliance with NARA (National Archives and Records Administration) regulations and NIGC-specific records retention schedules. Required Skills & Technologies Freedom of Information Act (FOIA) and Privacy Act (PA) administration and case management Salesforce CRM platform configuration, maintenance, and reporting Microsoft 365 platform SharePoint Online, Teams, OneDrive, and compliance tools SharePoint Online administration, site management, and permissions governance PowerShell scripting for reporting and records automation tasks Federal records management regulations and NARA guidance Microsoft Purview or equivalent information governance tools Document management, indexing, and lifecycle management practices Required Qualifications 8+ years of continuous experience in records management, FOIA administration, or information management within a federal government context Demonstrated experience processing FOIA and Privacy Act requests in a federal agency setting Strong knowledge of Federal records management laws, regulations, and best practices Experience administering Microsoft 365 platforms with a focus on records governance Proficiency in Salesforce CRM and SharePoint Online administration Ability to work on-site with minimal supervision Active or ability to obtain a Public Trust clearance Must sign a Non-Disclosure Agreement (NDA) and adhere to NIGC Rules of Behavior Must obtain a PIV Card issued by the Government Preferred Certifications Certified Records Manager (CRM) - ICRM Certified Information Professional (CIP) - AIIM Microsoft 365 Certified: Fundamentals (MS-900) or Information Protection Administrator (SC-400) Salesforce Certified Administrator FOIA Professionals Certificate (from American Society of Access Professionals)