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knowledge systems specialist intermediate
Principal Specialist - IT ETRM Systems -
Patriot Advertising Sourcing Solutions Grapeland, Texas
Job Description Job Description The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication, and organizational skills with a focus on customer service. Essential Duties and Responsibilities: Interact daily with end-users, developers, and managers to support and enhance RightAngle Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions Field questions from end-users and assist with data issues Create and maintain system functional design documents Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases. Follow defined change management procedures and internal guidelines Availability to support after hours on business-critical situations and scheduled tasks Contribute to best practice library and mentor other team members Must be able to work on multiple simultaneous tasks with limited supervision Ensure requirements are being met in accordance with corporate compliance Ensure proper communication to all levels of the organization Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree, preferably in Information Technology, Information Systems, or related area Excellent customer service, interpersonal, communication, and team collaboration skills 10+ years of experience in application support Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities A strong understanding of SQL and relational database concepts Familiarity with SDLC processes such as Agile, Waterfall, etc. Experience working with ticketing systems such as Remedy, ServiceNow Familiarity with front-to-back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements Ability to create complex pricing provisions and report views Capable of testing business scenarios in RightAngle from deal capture to invoicing Excellent analytical and problem-solving skills, strong organizational skills, attention to detail Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards Required experience is commensurate with the selected job level: The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job-related experience The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job-related experience The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job-related experience. Preferred Qualifications: Experience with ION RightAngle S20+ is preferred Previous experience in Oil & Gas industry is a plus Advanced Excel skills & Intermediate skills in other MS Office applications Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. An equal opportunity employer/disability/vet Is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER : The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
09/24/2026
Full time
Job Description Job Description The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication, and organizational skills with a focus on customer service. Essential Duties and Responsibilities: Interact daily with end-users, developers, and managers to support and enhance RightAngle Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions Field questions from end-users and assist with data issues Create and maintain system functional design documents Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases. Follow defined change management procedures and internal guidelines Availability to support after hours on business-critical situations and scheduled tasks Contribute to best practice library and mentor other team members Must be able to work on multiple simultaneous tasks with limited supervision Ensure requirements are being met in accordance with corporate compliance Ensure proper communication to all levels of the organization Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree, preferably in Information Technology, Information Systems, or related area Excellent customer service, interpersonal, communication, and team collaboration skills 10+ years of experience in application support Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities A strong understanding of SQL and relational database concepts Familiarity with SDLC processes such as Agile, Waterfall, etc. Experience working with ticketing systems such as Remedy, ServiceNow Familiarity with front-to-back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements Ability to create complex pricing provisions and report views Capable of testing business scenarios in RightAngle from deal capture to invoicing Excellent analytical and problem-solving skills, strong organizational skills, attention to detail Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards Required experience is commensurate with the selected job level: The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job-related experience The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job-related experience The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job-related experience. Preferred Qualifications: Experience with ION RightAngle S20+ is preferred Previous experience in Oil & Gas industry is a plus Advanced Excel skills & Intermediate skills in other MS Office applications Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. An equal opportunity employer/disability/vet Is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER : The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Network Engineer SA 4.21
Credence Dayton, Ohio
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Network Engineer at the journeyman level who will be primarily responsible for supporting the AFLCMC Air Force Security Assistance Directorate at Wright Patterson AFB, OH. The Air Force Security Assistance Directorate (AFSAC) delivers airpower capabilities to strengthen international partnerships and advance national security by providing Foreign Military Sales (FMS) support to all United States (US) partner nations, world-wide. Responsibilities include, but are not limited to the duties listed below: Provide primary network configuration and maintenance support to WPAFB's Site AF JWICS Infrastructure, including on-site support to all SCIFs located on WPAFB requiring AF JWICS access via the WPAFB Site project. Provide remote AF JWICS network advisement to regionally co-located industry partners utilizing the WPAFB Site project and remote AF JWICS network assistance to geographically separated Government SCIFs responsible to the WPAFB SSO and SIO, with travel authorized if mission and budget demands allow. Perform design, configuration, installation, upgrades, monitoring, troubleshooting, and routine change management functions for WPAFB Site AF JWICS network infrastructure. Interface and coordinate with the WPAFB Site AF JWICS ISSM for cybersecurity policy and Risk Management Framework (RMF) control implementation. Interface and coordinate with 88 CS, NASIC, AF IC, 690 ISS, ACC/A25J, and other agencies as necessary. Develop processes, conduct investigative research, and perform trend analysis actions as directed by the DAO, CISO, ISSM, SIO, or appointed Government official. Manage cybersecurity network management and monitoring tools, including Infoblox, SolarWinds, GEMONE, ISE, and similar tools. Develop and draft network-related artifacts required for continued Authority to Operate (ATO) and higher headquarters-issued taskings. Assist information technology specialists with troubleshooting and maintenance of collateral LAN systems, including NIPR, SIPR, and related systems, as required. Perform cryptographic equipment maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes remotely or in person as required for supported locations. Perform COMSEC Responsible Officer (CRO) duties for AFLCMC/IN customers located in Buildings 11, 20, and 556 only. Work with the Site ISSM to acquire an ATO and comply with continuous monitoring criteria. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information (TS/SCI) eligibility, Bachelor's or Master's Degree in a related field and at least three (3) years of experience in the respective technical / professional discipline being performed, three (3) of which must be in the DoD OR, seven (7) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, five (5) of which must be in the DoD. Specialized knowledge and experience required . Position-appropriate certification/qualification for DoD 8140 primary work role code 441-Network Operations at Intermediate proficiency level, secondary work role code 451-System Administrator at Intermediate proficiency level, and third work role code 411-Technical Support Specialist at Intermediate proficiency level. Meet DoD 8140 criteria for foundational, residential, and continuous professional development to remain qualified, and maintain all certifications and training requirements in good standing as determined by DoD, DAF, and IC policy. Be familiar with current security policy and manuals, with the ability to work in a dynamic environment and effectively interact with DoD, military/civilian personnel, and industry partners. Possess a high degree of originality, creativity, and initiative requiring minimal supervision. Be able to lift up to 50 pounds. Be willing to travel within the organizational geographic Area of Responsibility (AOR), including potential ground and air transportation. Must be eligible for access to Special Access Program (SAP) information if required and be willing to submit to a counterintelligence polygraph. Must be able to maintain elevated privileged access to information technology systems. Must have the means to travel to and from required work locations to perform assigned tasks, as a Government vehicle is not available. Battery-operated vehicles are available for use on Area B if personnel meet minimum operating requirements. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
09/24/2026
Full time
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Network Engineer at the journeyman level who will be primarily responsible for supporting the AFLCMC Air Force Security Assistance Directorate at Wright Patterson AFB, OH. The Air Force Security Assistance Directorate (AFSAC) delivers airpower capabilities to strengthen international partnerships and advance national security by providing Foreign Military Sales (FMS) support to all United States (US) partner nations, world-wide. Responsibilities include, but are not limited to the duties listed below: Provide primary network configuration and maintenance support to WPAFB's Site AF JWICS Infrastructure, including on-site support to all SCIFs located on WPAFB requiring AF JWICS access via the WPAFB Site project. Provide remote AF JWICS network advisement to regionally co-located industry partners utilizing the WPAFB Site project and remote AF JWICS network assistance to geographically separated Government SCIFs responsible to the WPAFB SSO and SIO, with travel authorized if mission and budget demands allow. Perform design, configuration, installation, upgrades, monitoring, troubleshooting, and routine change management functions for WPAFB Site AF JWICS network infrastructure. Interface and coordinate with the WPAFB Site AF JWICS ISSM for cybersecurity policy and Risk Management Framework (RMF) control implementation. Interface and coordinate with 88 CS, NASIC, AF IC, 690 ISS, ACC/A25J, and other agencies as necessary. Develop processes, conduct investigative research, and perform trend analysis actions as directed by the DAO, CISO, ISSM, SIO, or appointed Government official. Manage cybersecurity network management and monitoring tools, including Infoblox, SolarWinds, GEMONE, ISE, and similar tools. Develop and draft network-related artifacts required for continued Authority to Operate (ATO) and higher headquarters-issued taskings. Assist information technology specialists with troubleshooting and maintenance of collateral LAN systems, including NIPR, SIPR, and related systems, as required. Perform cryptographic equipment maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes remotely or in person as required for supported locations. Perform COMSEC Responsible Officer (CRO) duties for AFLCMC/IN customers located in Buildings 11, 20, and 556 only. Work with the Site ISSM to acquire an ATO and comply with continuous monitoring criteria. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information (TS/SCI) eligibility, Bachelor's or Master's Degree in a related field and at least three (3) years of experience in the respective technical / professional discipline being performed, three (3) of which must be in the DoD OR, seven (7) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, five (5) of which must be in the DoD. Specialized knowledge and experience required . Position-appropriate certification/qualification for DoD 8140 primary work role code 441-Network Operations at Intermediate proficiency level, secondary work role code 451-System Administrator at Intermediate proficiency level, and third work role code 411-Technical Support Specialist at Intermediate proficiency level. Meet DoD 8140 criteria for foundational, residential, and continuous professional development to remain qualified, and maintain all certifications and training requirements in good standing as determined by DoD, DAF, and IC policy. Be familiar with current security policy and manuals, with the ability to work in a dynamic environment and effectively interact with DoD, military/civilian personnel, and industry partners. Possess a high degree of originality, creativity, and initiative requiring minimal supervision. Be able to lift up to 50 pounds. Be willing to travel within the organizational geographic Area of Responsibility (AOR), including potential ground and air transportation. Must be eligible for access to Special Access Program (SAP) information if required and be willing to submit to a counterintelligence polygraph. Must be able to maintain elevated privileged access to information technology systems. Must have the means to travel to and from required work locations to perform assigned tasks, as a Government vehicle is not available. Battery-operated vehicles are available for use on Area B if personnel meet minimum operating requirements. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Learning & Talent Development Technical Specialist
City of Alexandria VA Sanitation Authority Alexandria, Virginia
About Us AlexRenew is one of the most advanced wastewater utilities in the United States, serving over 300,000 customers in Alexandria, VA, and parts of Fairfax County. Each year, our facility processes and treats approximately 13 billion gallons of wastewater received from area homes, schools, and businesses to protect public health and the environment. If you are interested in working for a leader in the wastewater industry, we invite qualified candidates to apply for our Learning and Talent Development Technical Specialist position. What we do and how we do it is driven by our five Goals: Operational Excellence: Taking proactive steps to meet current and future challenges. Thriving Workforce: Investing in our staff and fostering a culture of belonging. Strategic Partnerships: Promoting watershed-level thinking. Environmental Sustainability: Being good stewards of our resources to minimize our impact. Commitment to the Community: Strengthening connections with the public and providing affordable service. Summary: The Learning and Talent Development Technical Specialist designs, implements, delivers and evaluates employee training programs that develop workforce capability, strengthen technical competency and improve organizational performance. This position supports learning and talent development initiatives including onboarding, career development, leadership and professional development, apprenticeship coordination, licensing and certification support, and cross-training, while also providing hands-on and theoretical technical training for Operations and Maintenance employees. The role works closely with departments, supervisors and subject matter experts to assess training needs, create curriculum and training materials, coordinate schedules, track completion and evaluate program effectiveness. Essential Duties & Responsibilities: Develop and implement learning and talent development strategies using adult learning methods.Coordinate with various departments to schedule relevant employee training, including technical and non-technical programs.Support the overall AlexRenew Apprenticeship program, including coordinating instructors, schedules, employee registration, completion tracking and related learning activities.Assess training needs and feedback to improve programs related to leadership and career development, mentor development, knowledge transfer, change management, onboarding, technical training and cross-training.Assist employees with preparing for licensing and certification exams by providing one on one mentoring, coaching and customizing training to individual needsMaintain accurate and up-to-date training data in ADP Workforce Now employee Talent Profile and Learning module, learning management systems and related tracking tools.Evaluate feedback, analyze training results and recommend improvements as required.Recommend, create, coordinate and update training materials, job aids, presentations, assessments and learning resources to continuously improve course content and delivery techniques.Serve as a hands-on and theoretical trainer for assigned Operations and Maintenance training topics, including one-on-one, small group and recurring training sessions.Support technical training related to operations, maintenance, facilities, process modules, SOPs and other assigned training materials to ensure content reflects current operational conditions.Organize and maintain training materials and technical resources in SharePoint or other approved systems so files are accurate, accessible and available as needed.Identify appropriate subject matter expert trainers and coordinate delivery of technical and non-technical training programs.Develop links between individual training, learning plans and talent development plans; assess participants for knowledge and behaviors learned and applied.Support relationships and contracts with external training vendors for technical and non-technical resources.Initiate own daily assignments, follow through on matters of concern and use independent judgment to take appropriate actions.Back up the Learning and Talent Development Manager, and Learning and Talent Development Specialist as needed. Actively promotes safe behaviors and health awareness in the execution of daily tasks.Perform other duties as assigned. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's degree in business, human resources, education, training, organizational development or related field preferred; completion of two (2) years of college or equivalent technical training may be considered with relevant experience; or combination of education and experience.Five (5) years' experience in learning and talent development, human resources, technical training, wastewater operations or maintenance training, or a combination of education, training and experience desired.Experience designing, coordinating and delivering adult learning programs, including classroom, hands-on, one-on-one and group training.Virginia Wastewater Works license, ABC Plant Maintenance Technologist certification, SHRM-Certified Professional (CP), ATD-Certified Professional in Talent Development (CPTD), or related certification preferred.Organization skills, ability to organize data and plan, to work autonomously while prioritizing and multi-tasking several assignments; project management skills and ability to effectively balance multiple projects. Analytical thinking, ability to conduct research and analyze various forms of data to support learning strategies and training improvements.Problem-solving skills, ability to troubleshoot and devise alternative strategies.Attention to detail, ability to manage staff-related training data, technical content and program documentation accurately.Interpersonal skills, ability to influence and help others develop and grow.Collaboration and communication skills, ability to actively engage and collaborate with all staff, supervisors, subject matter experts and external consultants.Must have a strong work ethic, a can-do attitude, the desire to be a team player, be proactive and suggest ideas for easier processes and improved efficiency.High degree of professionalism includes the ability to handle sensitive/confidential material.Strong computer skills including working knowledge of human resources management systems, learning management systems, ADP Workforce Now, SharePoint, content creation software and intermediate to advanced Microsoft Office Suite.Good to excellent writing skills and ability to use various written communication tools.Knowledge of adult learning principles including how to successfully train, facilitate and present. Physical Demands: The physical demands described here are representative of those that an employee may perform on an occasional to regular basis while performing functions of this job. Reasonable accommodations may be made to enable individuals to perform these functions. A detailed Physical Demands Analysis is available in Human Resources and a copy will be provided to all incumbents in this position. While performing the duties of this job, typical of office work, includes lifting up to 10 pounds, and minimal pushing or pulling. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environmental conditions necessitate following strict safety guidelines and use of Personal Protective Equipment. While performing the duties of this job, the employee performs work indoors in a climate-controlled environment, with outdoor trips between buildings. Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation details: 00 Yearly Salary PI7c643fdf54b9-7145
09/23/2026
Full time
About Us AlexRenew is one of the most advanced wastewater utilities in the United States, serving over 300,000 customers in Alexandria, VA, and parts of Fairfax County. Each year, our facility processes and treats approximately 13 billion gallons of wastewater received from area homes, schools, and businesses to protect public health and the environment. If you are interested in working for a leader in the wastewater industry, we invite qualified candidates to apply for our Learning and Talent Development Technical Specialist position. What we do and how we do it is driven by our five Goals: Operational Excellence: Taking proactive steps to meet current and future challenges. Thriving Workforce: Investing in our staff and fostering a culture of belonging. Strategic Partnerships: Promoting watershed-level thinking. Environmental Sustainability: Being good stewards of our resources to minimize our impact. Commitment to the Community: Strengthening connections with the public and providing affordable service. Summary: The Learning and Talent Development Technical Specialist designs, implements, delivers and evaluates employee training programs that develop workforce capability, strengthen technical competency and improve organizational performance. This position supports learning and talent development initiatives including onboarding, career development, leadership and professional development, apprenticeship coordination, licensing and certification support, and cross-training, while also providing hands-on and theoretical technical training for Operations and Maintenance employees. The role works closely with departments, supervisors and subject matter experts to assess training needs, create curriculum and training materials, coordinate schedules, track completion and evaluate program effectiveness. Essential Duties & Responsibilities: Develop and implement learning and talent development strategies using adult learning methods.Coordinate with various departments to schedule relevant employee training, including technical and non-technical programs.Support the overall AlexRenew Apprenticeship program, including coordinating instructors, schedules, employee registration, completion tracking and related learning activities.Assess training needs and feedback to improve programs related to leadership and career development, mentor development, knowledge transfer, change management, onboarding, technical training and cross-training.Assist employees with preparing for licensing and certification exams by providing one on one mentoring, coaching and customizing training to individual needsMaintain accurate and up-to-date training data in ADP Workforce Now employee Talent Profile and Learning module, learning management systems and related tracking tools.Evaluate feedback, analyze training results and recommend improvements as required.Recommend, create, coordinate and update training materials, job aids, presentations, assessments and learning resources to continuously improve course content and delivery techniques.Serve as a hands-on and theoretical trainer for assigned Operations and Maintenance training topics, including one-on-one, small group and recurring training sessions.Support technical training related to operations, maintenance, facilities, process modules, SOPs and other assigned training materials to ensure content reflects current operational conditions.Organize and maintain training materials and technical resources in SharePoint or other approved systems so files are accurate, accessible and available as needed.Identify appropriate subject matter expert trainers and coordinate delivery of technical and non-technical training programs.Develop links between individual training, learning plans and talent development plans; assess participants for knowledge and behaviors learned and applied.Support relationships and contracts with external training vendors for technical and non-technical resources.Initiate own daily assignments, follow through on matters of concern and use independent judgment to take appropriate actions.Back up the Learning and Talent Development Manager, and Learning and Talent Development Specialist as needed. Actively promotes safe behaviors and health awareness in the execution of daily tasks.Perform other duties as assigned. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's degree in business, human resources, education, training, organizational development or related field preferred; completion of two (2) years of college or equivalent technical training may be considered with relevant experience; or combination of education and experience.Five (5) years' experience in learning and talent development, human resources, technical training, wastewater operations or maintenance training, or a combination of education, training and experience desired.Experience designing, coordinating and delivering adult learning programs, including classroom, hands-on, one-on-one and group training.Virginia Wastewater Works license, ABC Plant Maintenance Technologist certification, SHRM-Certified Professional (CP), ATD-Certified Professional in Talent Development (CPTD), or related certification preferred.Organization skills, ability to organize data and plan, to work autonomously while prioritizing and multi-tasking several assignments; project management skills and ability to effectively balance multiple projects. Analytical thinking, ability to conduct research and analyze various forms of data to support learning strategies and training improvements.Problem-solving skills, ability to troubleshoot and devise alternative strategies.Attention to detail, ability to manage staff-related training data, technical content and program documentation accurately.Interpersonal skills, ability to influence and help others develop and grow.Collaboration and communication skills, ability to actively engage and collaborate with all staff, supervisors, subject matter experts and external consultants.Must have a strong work ethic, a can-do attitude, the desire to be a team player, be proactive and suggest ideas for easier processes and improved efficiency.High degree of professionalism includes the ability to handle sensitive/confidential material.Strong computer skills including working knowledge of human resources management systems, learning management systems, ADP Workforce Now, SharePoint, content creation software and intermediate to advanced Microsoft Office Suite.Good to excellent writing skills and ability to use various written communication tools.Knowledge of adult learning principles including how to successfully train, facilitate and present. Physical Demands: The physical demands described here are representative of those that an employee may perform on an occasional to regular basis while performing functions of this job. Reasonable accommodations may be made to enable individuals to perform these functions. A detailed Physical Demands Analysis is available in Human Resources and a copy will be provided to all incumbents in this position. While performing the duties of this job, typical of office work, includes lifting up to 10 pounds, and minimal pushing or pulling. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environmental conditions necessitate following strict safety guidelines and use of Personal Protective Equipment. While performing the duties of this job, the employee performs work indoors in a climate-controlled environment, with outdoor trips between buildings. Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation details: 00 Yearly Salary PI7c643fdf54b9-7145
Technical Support Specialist Level 1
Continuum Advantage LLC Waukee, Iowa
Technical Support Specialist Level 1 The Technical Support Specialist - Level 1 is an entry-level position that provides professional technical support to all clients of Myriad Advisor Solutions. The Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. This role is in office and is not remote. Essential Duties and Responsibilities Daily tasks include, but are not limited to, diagnostics, troubleshooting, resolving network and wireless issues, setting up user accounts, formatting and setting up desktop and laptop computers Provide remote technical guidance, assistance, and coordination to end-users for PC, network, software, and hardware problems Support daily client communication- including phone, email, and chat requests. Accurately document details related to client support issues in help desk ticketing system and complete ticket/tasks efficiently Create, build, and foster strong and effective working relationships with peers, management, clients, and vendors Ensure growing knowledge of company supported systems, with a goal of becoming a product expert Ability to display dependability through IT Help Desk shift coverage spanning Monday-Friday 7am-7pm CST The Essential Duties and Responsibilities listed are not all inclusive; other duties as assigned will apply Desired Qualifications (Knowledge and Skills) Degree or Associates degree in Information Technology related field preferred; completed college coursework in conjunction with work experience will also be considered Current knowledge of computer systems, electronic systems, and software applications; Solid understanding of desktop applications Level 1 Technical Support experience preferred Intermediate to advanced knowledge of Microsoft Windows 10, and a willingness to learn new operating systems Intermediate to advanced knowledge of general internet technologies (email, web browsers, etc.) Basic knowledge of core network technologies (WiFi, routers, switches, etc.) Desired Traits Strong client service skills, first-hand experience interacting directly with customers; a genuine interest in serving and caring for our clients Strong professional phone etiquette Possesses strong work ethics and morals; is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Core Value of C.A.R.E Communicate. Accountable. Respect. Ethical. Communicate Comfortably connect with clients in an open and informative way that supports the Myriad C.A.R.E interaction style with our clients Positive: Create, support, and encourage a positive work environment; Energetic, eager to learn, team player and willing to cooperate Exudes excellent oral, written and interpersonal communication skills, well-spoken both on the phone and in person Approachable: Genuinely encourage business interactions with client, strategic business partners and internal team members; become and remain a reliable go-to resource Extraordinary customer service skills and presence while possessing a positive attitude through all client interactions Manage multiple client demands simultaneously, shift priority when the need arises, and consistently demonstrates flexibility and positivity Accountable Energetic team player, with the ability and willingness to learn and effectively utilize new technologies as required and required Retain a fast-paced working environment, balances competing priorities and flexing between many tasks at any given time Dependable: Punctual to scheduled work shift/schedule, internal and external meetings. Consistently following through on tasks, projects, and client commitments Respect Treat all people with courtesy, politeness, and kindness. Encourage peers and clients to express opinions and ideas. Listen to what others have to say in conjunction with respectfully expressing your viewpoint Consistently seek out ways to provide service and solutions to clients that will positively impact their transition and long-term business structure. Recognize client's business needs and think creatively to offer solutions to exceed those needs Brand Loyalty: Loyal and trustworthy to positively promote and display the Myriad brand, products and service offerings Ethical Maintain a self-driven, results-orientated outlook with a positive focus on the overall success for client, strategic partner, and Myriad Confidential: Discreet in all aspects of the job; maintain confidentiality in all circumstances Adhere to processes and procedures to ensure the highest degree of efficiency is maintained; adheres to budget guidelines, reduce expenses as applicable, without jeopardizing the quality of output Display strong work ethics and morals; Is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The vision requirements include close vision and ability to adjust focus. Nature of position requires physical mobility and the ability to lift a minimum of 50 pounds. Myriad is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. PI8bf0ef47b6-
09/23/2026
Full time
Technical Support Specialist Level 1 The Technical Support Specialist - Level 1 is an entry-level position that provides professional technical support to all clients of Myriad Advisor Solutions. The Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. This role is in office and is not remote. Essential Duties and Responsibilities Daily tasks include, but are not limited to, diagnostics, troubleshooting, resolving network and wireless issues, setting up user accounts, formatting and setting up desktop and laptop computers Provide remote technical guidance, assistance, and coordination to end-users for PC, network, software, and hardware problems Support daily client communication- including phone, email, and chat requests. Accurately document details related to client support issues in help desk ticketing system and complete ticket/tasks efficiently Create, build, and foster strong and effective working relationships with peers, management, clients, and vendors Ensure growing knowledge of company supported systems, with a goal of becoming a product expert Ability to display dependability through IT Help Desk shift coverage spanning Monday-Friday 7am-7pm CST The Essential Duties and Responsibilities listed are not all inclusive; other duties as assigned will apply Desired Qualifications (Knowledge and Skills) Degree or Associates degree in Information Technology related field preferred; completed college coursework in conjunction with work experience will also be considered Current knowledge of computer systems, electronic systems, and software applications; Solid understanding of desktop applications Level 1 Technical Support experience preferred Intermediate to advanced knowledge of Microsoft Windows 10, and a willingness to learn new operating systems Intermediate to advanced knowledge of general internet technologies (email, web browsers, etc.) Basic knowledge of core network technologies (WiFi, routers, switches, etc.) Desired Traits Strong client service skills, first-hand experience interacting directly with customers; a genuine interest in serving and caring for our clients Strong professional phone etiquette Possesses strong work ethics and morals; is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Core Value of C.A.R.E Communicate. Accountable. Respect. Ethical. Communicate Comfortably connect with clients in an open and informative way that supports the Myriad C.A.R.E interaction style with our clients Positive: Create, support, and encourage a positive work environment; Energetic, eager to learn, team player and willing to cooperate Exudes excellent oral, written and interpersonal communication skills, well-spoken both on the phone and in person Approachable: Genuinely encourage business interactions with client, strategic business partners and internal team members; become and remain a reliable go-to resource Extraordinary customer service skills and presence while possessing a positive attitude through all client interactions Manage multiple client demands simultaneously, shift priority when the need arises, and consistently demonstrates flexibility and positivity Accountable Energetic team player, with the ability and willingness to learn and effectively utilize new technologies as required and required Retain a fast-paced working environment, balances competing priorities and flexing between many tasks at any given time Dependable: Punctual to scheduled work shift/schedule, internal and external meetings. Consistently following through on tasks, projects, and client commitments Respect Treat all people with courtesy, politeness, and kindness. Encourage peers and clients to express opinions and ideas. Listen to what others have to say in conjunction with respectfully expressing your viewpoint Consistently seek out ways to provide service and solutions to clients that will positively impact their transition and long-term business structure. Recognize client's business needs and think creatively to offer solutions to exceed those needs Brand Loyalty: Loyal and trustworthy to positively promote and display the Myriad brand, products and service offerings Ethical Maintain a self-driven, results-orientated outlook with a positive focus on the overall success for client, strategic partner, and Myriad Confidential: Discreet in all aspects of the job; maintain confidentiality in all circumstances Adhere to processes and procedures to ensure the highest degree of efficiency is maintained; adheres to budget guidelines, reduce expenses as applicable, without jeopardizing the quality of output Display strong work ethics and morals; Is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The vision requirements include close vision and ability to adjust focus. Nature of position requires physical mobility and the ability to lift a minimum of 50 pounds. Myriad is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. PI8bf0ef47b6-
Intermediate AV/VTC Specialist
BTI Washington, Washington DC
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp
09/17/2026
Full time
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp
Information Security Specialists (Intermediate/Senior)
Vets Hired Orlando, Florida
Job Description Job Description Job Summary The Information Security Specialist (Intermediate/Senior) is responsible for protecting enterprise information systems by implementing and maintaining cybersecurity programs, Risk Management Framework (RMF) activities, vulnerability management, and compliance initiatives. The role ensures the confidentiality, integrity, and availability of information systems while supporting security assessments, accreditation efforts, continuous monitoring, and regulatory compliance. Key Responsibilities Develop, maintain, and enforce information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations, directives, and security requirements. Support Risk Management Framework (RMF), certification, accreditation, and information assurance activities. Develop and maintain cybersecurity and Information Assurance (IA) program plans. Conduct security assessments to identify risks, vulnerabilities, and security violations. Support system authorization and accreditation processes. Integrate cybersecurity requirements into continuity of operations (COOP) and contingency plans. Maintain cybersecurity documentation, policies, and operational procedures. Collect and report cybersecurity compliance metrics and required documentation. Track and remediate vulnerabilities, IAVMs, and ICVMs. Develop and manage Plans of Action and Milestones (POA&Ms). Support continuous monitoring, security audits, inspections, and compliance assessments. Collaborate with engineering, systems administration, and operations teams to strengthen security posture. Required Qualifications Intermediate Level U.S. Citizenship with an active DoD Secret Clearance. Minimum 4 years of experience in cybersecurity, information assurance, or information security. DoD 8570/8140 IAT Level II Certification (CompTIA Security+ or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, compliance initiatives, and cybersecurity operations. Ability to obtain required baseline certification within six months of hire. Preferred Qualifications Experience with DoD cybersecurity policies and NIST security standards. Experience supporting certification and accreditation activities. Knowledge of enterprise vulnerability management and compliance programs. Experience with continuous monitoring and security auditing. Strong analytical, documentation, communication, and problem-solving skills.
09/15/2026
Full time
Job Description Job Description Job Summary The Information Security Specialist (Intermediate/Senior) is responsible for protecting enterprise information systems by implementing and maintaining cybersecurity programs, Risk Management Framework (RMF) activities, vulnerability management, and compliance initiatives. The role ensures the confidentiality, integrity, and availability of information systems while supporting security assessments, accreditation efforts, continuous monitoring, and regulatory compliance. Key Responsibilities Develop, maintain, and enforce information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations, directives, and security requirements. Support Risk Management Framework (RMF), certification, accreditation, and information assurance activities. Develop and maintain cybersecurity and Information Assurance (IA) program plans. Conduct security assessments to identify risks, vulnerabilities, and security violations. Support system authorization and accreditation processes. Integrate cybersecurity requirements into continuity of operations (COOP) and contingency plans. Maintain cybersecurity documentation, policies, and operational procedures. Collect and report cybersecurity compliance metrics and required documentation. Track and remediate vulnerabilities, IAVMs, and ICVMs. Develop and manage Plans of Action and Milestones (POA&Ms). Support continuous monitoring, security audits, inspections, and compliance assessments. Collaborate with engineering, systems administration, and operations teams to strengthen security posture. Required Qualifications Intermediate Level U.S. Citizenship with an active DoD Secret Clearance. Minimum 4 years of experience in cybersecurity, information assurance, or information security. DoD 8570/8140 IAT Level II Certification (CompTIA Security+ or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, compliance initiatives, and cybersecurity operations. Ability to obtain required baseline certification within six months of hire. Preferred Qualifications Experience with DoD cybersecurity policies and NIST security standards. Experience supporting certification and accreditation activities. Knowledge of enterprise vulnerability management and compliance programs. Experience with continuous monitoring and security auditing. Strong analytical, documentation, communication, and problem-solving skills.
Information Technology Specialist II
Keenbee Talent Soluitions Albuquerque, New Mexico
Job Summary Our client is seeking an Information Technology Specialist II to support mission-critical IT systems and infrastructure within a secure Department of Defense (DoD) environment. This position supports enterprise technologies, network infrastructure, and operational IT systems essential to mission success. The selected candidate will assist with the installation, configuration, maintenance, and sustainment of enterprise hardware, software, servers, and network infrastructure across physical and virtual environments. The ideal candidate is a proactive technical professional who can troubleshoot complex issues, support end users, and maintain secure and reliable IT operations in a fast-paced environment. This position supports Windows and Linux operating systems; VMware and Microsoft Hyper-V virtualization platforms; and Microsoft enterprise services, including Active Directory, Group Policy, DNS, DHCP, DFS, SQL Server, and Azure. Additional responsibilities include system monitoring, cybersecurity compliance, backup and recovery operations, Common Access Card (CAC) authentication, and troubleshooting hardware, software, network, and peripheral systems. The Information Technology Specialist II will also support LAN connectivity, network cabling, switches, routers, printers, telephones, uninterruptible power supply (UPS) systems, and Video Teleconference (VTC) systems. The position is responsible for supporting IT equipment installation, relocation, accountability, sanitization, and disposal in accordance with applicable DoD security policies and procedures. Key Responsibilities The Information Technology Specialist II will: Support IT systems, technical programs, projects, and operational tasks requiring advanced technical oversight and coordination Perform day-to-day IT operations to maintain system availability, performance, reliability, and compliance Coordinate with internal teams, customers, and stakeholders to ensure system requirements and project milestones are achieved Administer and maintain networked and standalone servers, workstations, user accounts, network access, security-monitoring systems, and system documentation Analyze, troubleshoot, and resolve hardware, software, network, and system anomalies Research, evaluate, and recommend system enhancements, emerging technologies, and IT solutions that improve mission performance Administer and support virtualized environments and enterprise services supporting mission operations Provide end-user technical support, including account provisioning, modification, and deactivation Identify Automated Information System (AIS) vulnerabilities and implement appropriate security countermeasures and remediation actions Ensure AIS assets and network infrastructure are operated, maintained, sanitized, and disposed of in accordance with applicable security requirements Support backup, restoration, disaster-recovery, and continuity-of-operations activities Support CAC authentication and access-management requirements Install, configure, relocate, inventory, and maintain IT equipment and peripheral devices Support VTC systems, including scheduling, configuration, administration, and troubleshooting Required Skills and Experience Candidates must have: An active Top Secret clearance with eligibility for Sensitive Compartmented Information (TS/SCI) access At least six years of relevant experience supporting DoD IT systems and operations At least two years of experience supporting Special Access Program (SAP) and/or SCI environments within the past five years Demonstrated experience supporting enterprise IT systems in secure, mission-critical environments Experience supporting Windows and Linux operating systems Experience with servers, workstations, virtualization platforms, network infrastructure, and enterprise services Knowledge of VMware, Microsoft Hyper-V, Active Directory, Group Policy, DNS, DHCP, DFS, SQL Server, and Microsoft Azure Strong analytical, troubleshooting, and problem-solving skills across complex IT environments The ability to communicate technical concepts effectively to leadership, customers, and nontechnical stakeholders The ability to prioritize competing responsibilities and work independently with minimal supervision Education and Certification Requirements Candidates must have: A bachelors degree in computer science, information technology, or a related discipline CompTIA Security+ or an equivalent or higher-level certification meeting DoD Manual 8140.03 requirements for DCWF Work Role Code 451, System AdministratorIntermediate
09/15/2026
Job Summary Our client is seeking an Information Technology Specialist II to support mission-critical IT systems and infrastructure within a secure Department of Defense (DoD) environment. This position supports enterprise technologies, network infrastructure, and operational IT systems essential to mission success. The selected candidate will assist with the installation, configuration, maintenance, and sustainment of enterprise hardware, software, servers, and network infrastructure across physical and virtual environments. The ideal candidate is a proactive technical professional who can troubleshoot complex issues, support end users, and maintain secure and reliable IT operations in a fast-paced environment. This position supports Windows and Linux operating systems; VMware and Microsoft Hyper-V virtualization platforms; and Microsoft enterprise services, including Active Directory, Group Policy, DNS, DHCP, DFS, SQL Server, and Azure. Additional responsibilities include system monitoring, cybersecurity compliance, backup and recovery operations, Common Access Card (CAC) authentication, and troubleshooting hardware, software, network, and peripheral systems. The Information Technology Specialist II will also support LAN connectivity, network cabling, switches, routers, printers, telephones, uninterruptible power supply (UPS) systems, and Video Teleconference (VTC) systems. The position is responsible for supporting IT equipment installation, relocation, accountability, sanitization, and disposal in accordance with applicable DoD security policies and procedures. Key Responsibilities The Information Technology Specialist II will: Support IT systems, technical programs, projects, and operational tasks requiring advanced technical oversight and coordination Perform day-to-day IT operations to maintain system availability, performance, reliability, and compliance Coordinate with internal teams, customers, and stakeholders to ensure system requirements and project milestones are achieved Administer and maintain networked and standalone servers, workstations, user accounts, network access, security-monitoring systems, and system documentation Analyze, troubleshoot, and resolve hardware, software, network, and system anomalies Research, evaluate, and recommend system enhancements, emerging technologies, and IT solutions that improve mission performance Administer and support virtualized environments and enterprise services supporting mission operations Provide end-user technical support, including account provisioning, modification, and deactivation Identify Automated Information System (AIS) vulnerabilities and implement appropriate security countermeasures and remediation actions Ensure AIS assets and network infrastructure are operated, maintained, sanitized, and disposed of in accordance with applicable security requirements Support backup, restoration, disaster-recovery, and continuity-of-operations activities Support CAC authentication and access-management requirements Install, configure, relocate, inventory, and maintain IT equipment and peripheral devices Support VTC systems, including scheduling, configuration, administration, and troubleshooting Required Skills and Experience Candidates must have: An active Top Secret clearance with eligibility for Sensitive Compartmented Information (TS/SCI) access At least six years of relevant experience supporting DoD IT systems and operations At least two years of experience supporting Special Access Program (SAP) and/or SCI environments within the past five years Demonstrated experience supporting enterprise IT systems in secure, mission-critical environments Experience supporting Windows and Linux operating systems Experience with servers, workstations, virtualization platforms, network infrastructure, and enterprise services Knowledge of VMware, Microsoft Hyper-V, Active Directory, Group Policy, DNS, DHCP, DFS, SQL Server, and Microsoft Azure Strong analytical, troubleshooting, and problem-solving skills across complex IT environments The ability to communicate technical concepts effectively to leadership, customers, and nontechnical stakeholders The ability to prioritize competing responsibilities and work independently with minimal supervision Education and Certification Requirements Candidates must have: A bachelors degree in computer science, information technology, or a related discipline CompTIA Security+ or an equivalent or higher-level certification meeting DoD Manual 8140.03 requirements for DCWF Work Role Code 451, System AdministratorIntermediate

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