35 jobs found

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA's Collaboration & Productivity Engineering team is seeking a Lead Exchange & Productivity Services Engineer to provide technical leadership for our Microsoft Exchange and Productivity Services platforms. This role is responsible for the architecture, engineering, operational support, and strategic direction of Exchange Online, Outlook, Office applications, Microsoft 365 productivity services, and related collaboration technologies. The selected candidate will serve as a technical leader and mentor responsible for the design, implementation, operational support, and end-user support of USAA's Microsoft Exchange and Productivity Services platforms. This individual will establish engineering standards, lead complex technical initiatives, develop and maintain architectural documentation and operational runbooks, and partner across Infrastructure, Security, Networking, Identity, Compliance, Risk, and End User Computing teams to deliver reliable, secure, and scalable collaboration services. The role will assist with compliance, governance, audit, regulatory, and data protection activities related to Microsoft 365 services, while helping ensure platform configurations align with enterprise security and compliance requirements. The selected candidate will provide technical leadership, develop engineering talent, participate in on-call rotations and major incident response, and help shape the future strategy and architecture of Microsoft 365 productivity capabilities across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is available for this position. What you'll do: As a subject matter expert guides team in the design of highly complex, scalable IT systems infrastructure; creates and enforces standards for system change; manages execution for the most complex implementations, ensures service delivery and maintenance tasks are appropriately automated, and Influences and guides monitoring, observability, and tooling activities. Leads resolution of the most complex production issues and guides troubleshooting of end-to-end solutions that span multiple systems. Provides real-time complex trouble-shooting support for major incidents. Work side by side with lead Architecture to establish tech requirements and perform lab testing / data results gathering for tech decisions. Identify and implement process improvements; Expert understanding of IT infrastructure management and automating service delivery best practices. Collaborates with stakeholders to evaluate and share information about the customer issues and the identification of solutions Provides internal team leadership by mentoring engineers, coaching engineers on design, development, and maintenance of systems and tools, techniques and processes. Prioritizes, assigns, and monitors work assignments under the direction of management. Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of infrastructure engineering experience demonstrating deep technical expertise within a specific technology domain, including 5+ years administering and supporting Microsoft Exchange Online and hybrid Exchange environments within a large enterprise. 2 years of technical leadership experience, including mentoring, coaching, and providing technical guidance to engineering teams. Advanced troubleshooting experience resolving complex issues across Microsoft 365, Exchange Online, networking, identity, security, and endpoint technologies. Experience designing, implementing, supporting, and maintaining highly available, secure, and scalable enterprise infrastructure solutions. Strong understanding of messaging architecture, including mail flow, SMTP, DNS, email routing, and Exchange service dependencies. Knowledge of infrastructure design principles, automation, system integration, and scalable service delivery. Experience working with cloud-based technologies and services. Demonstrated ability to partner effectively with business leaders, engineering teams, and cross-functional stakeholders. Strong verbal and written communication skills. What sets you apart: Microsoft 365 Messaging Administrator Associate, Microsoft 365 Administrator Expert, or equivalent Microsoft certifications. Experience supporting large-scale enterprise Microsoft 365 environments. Experience leading Exchange Online migrations, modernization initiatives, or enterprise transformation efforts. Experience supporting Microsoft Teams and its integration with Exchange Online, including calendaring, scheduling, and collaboration services. Experience serving as a technical lead, lead engineer, or subject matter expert for enterprise messaging platforms. Experience building PowerShell automation and operational efficiencies to reduce manual support activities. Familiarity with Microsoft Purview, Microsoft Defender, retention, compliance, and governance solutions. Experience operating within highly regulated environments with strong security, compliance, and audit requirements. Familiarity with ITIL practices including Incident Management, Problem Management, Change Management, and Major Incident Response. Experience working directly with Microsoft and third-party vendors to resolve complex technical issues. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Mainframe, you will be responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position. What you'll do: Administer and maintain the IBM z/OS operating system and supporting software products across development, test, disaster recovery, and production environments. Plan, install, configure, and support z/OS upgrades, RSU maintenance, SMP/E software maintenance, and product deployments. Ensure system availability, resilience, performance, and capacity management of the mainframe platform. Perform scheduling, monitoring, and operational tooling to improve efficiency and reduce manual effort. Support core z/OS subsystems including JES2, USS, TSO/E, RACF, HCD/HCM, SMP/E, SDSF, and system utilities. Implement security controls, vulnerability remediation, audit findings, and compliance requirements. Perform incident troubleshooting, root cause analysis, and problem management for infrastructure-related issues. Maintain disaster recovery readiness and support recovery testing and business continuity initiatives. Develop and maintain automation using Assembler, REXX, Python, JCL, Ansible and other platform tooling. Partner with application, database, storage, network, security, and vendor teams to deliver infrastructure solutions. Create and maintain technical documentation, standards, procedures, and engineering runbooks. Evaluate emerging technologies and modernization opportunities to improve platform capabilities and reduce operational risk. Independently design scalable IT system infrastructure, providing oversight and priority for system change - reserve execution for complex implementations, and automate service delivery and maintenance tasks; provide direction and priority for monitoring and tooling activities. Independently resolve highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Lead analysis of end-to-end system failures to identify opportunities across multiple systems. Make recommendations to business leaders on best solutions. Independently experiment with new patterns and technologies. Help establish and improve engineering best practices, concepts, and patterns with peers and the business. Understand the customer and proactively identify innovative solutions and ideas for the product/business. Mentor engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 6 years of infrastructure experience demonstrating depth of technical understanding to include an understanding of mainframe infrastructure and z/OS. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Assembler Programming skills, including development, maintenance, and debugging of system-level components. Extensive experience with SMP/E software installation, maintenance, service management, and product lifecycle support. Knowledge of RACF security administration, auditing, compliance controls, and access management. Proven experience in Dump Analysis and Debugging, including IPCS and system diagnostic tools. Advanced skills in Problem Determination, root cause analysis, performance tuning, and resolution of complex z/OS infrastructure issues. Proficiency with IDCAMS, catalog management, VSAM administration, and storage-related utilities. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I - Cloud you will provide support to the Enterprise through delivering best in class technology solutions in support of public cloud enablement for the USAA developer community. You will engage in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following languages: Java, Go, Node.js, and Python. Experience in AWS cloud computing platform. Experience with creating and managing container images. Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Proficient in using Git for source code management and collaboration. What sets you apart: Experience with GitLab-CI for continuous integration and continuous delivery infrastructure. Experience with Terraform. Experience with Docker/Podman. Development experience with Go/Golang. Experience with Kubernetes, Helm and Argo for managing application deployments. A strong interest in DevOps principles and practices AWS certifications US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Join a high-visibility mortgage transformation building the target-state lending experience from the ground up. Blend will power the member-facing mortgage application, while Empower will support loan origination through closing. As a Senior Software Engineer embedded within a Scrum team, you will provide hands-on expertise in one of these platforms, including configuration, customization, integrations, data movement, end-to-end testing, and production support. We are looking for a collaborative software engineer who puts members and the mission first, approaches complex problems with honesty and integrity, and builds trusted solutions that make the mortgage process simpler and more reliable. This is an opportunity to contribute your perspective, help your team succeed, and shape a modern lending experience for military members and their families. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 6 years of software development experience demonstrating deep technical expertise in enterprise platform engineering and systems integration. 4 years of experience delivering technology solutions in all phases of the Engineering expert on either the Blend Point of Sale Platform or the Dark Matter Empower LOS Platform to include core installation experience, integration into a digital experience, vendor/batch management, customization strategies, ongoing maintenance/support, and end to end testing/quality assurance. Strong hands-on engineering experience across the full technology stack, including: Responsive Web UI applications, APIs and backend services, Event-driven and data integration platforms. Experience influencing technology integration, solution design, and modernization execution across multiple Agile Scrum teams. Experience designing, developing, and maintaining a complex software solution involving multiple stakeholders. Experience integrating AI capabilities into enterprise applications while maintaining security, compliance, scalability, observability, and operational support requirements. Familiarity with AI architecture patterns such as RAG, knowledge retrieval, vector search, AI agents, and model orchestration frameworks. What sets you apart: Expertise in Golang, Java, Python, C++, or similar. Also, proficiency in multiple technologies and database platforms. Deep knowledge and understanding of Cloud based development tools and processes, preferably on AWS. Solid hands-on experience with Spring, Spring Boot, and RESTful web services. Deep understanding of microservices architecture and distributed systems. Proven experience in building real-time streaming applications with Apache Kafka. Strong experience in SQL (MySQL, PostgreSQL, or similar) and NoSQL databases (MongoDB, Cassandra, etc.). Strong understanding and application of TDD and BDD methodologies. Solid understanding of software design patterns and system architecture. Experience with version control (Git) and CI/CD practices. Proven experience in designing critical applications that interact with several other systems internally and externally. Deep knowledge and understanding of software development process in a distributed team environment. Advanced cloud or product certifications preferred. Experience developing applications that account for security, scalability, and performance. Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $114,080.00 - $218,030.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Help define the architecture behind a high-visibility mortgage transformation building USAA's target-state lending ecosystem. Blend will serve as the member-facing Point of Sale, while Empower will manage loan origination through funding. As the Lead Software Engineer, you will operate at the release-train level, providing technical direction and guiding multiple Agile teams through solution design and implementation. We are looking for a hands-on technical leader who puts membership and the mission first, builds trust through honest and transparent decision-making, and creates the conditions for teams to succeed. You will bring together diverse perspectives, partner with architects and engineers, and help build a scalable mortgage foundation that reflects USAA's commitment to service, loyalty, honesty, and integrity. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic cross functional technical solutions, often collaborating with Engineers or Architects outside of team/department. Leads the team in in-depth code/design reviews and communicates updates and impacts to stakeholders to ensure smooth daily operations and accurate planning for multiple teams. Organize work and lead multiple teams to deliver features and solutions. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Mentor and coach junior / experienced engineers, including coaching of design principles for their teams and others. Work with architecture to help define directions for cross functional or highly complex key and emerging technologies within a specific domain. May begin advancing professional development through active participation in industry organizations, writing programming publications, pursuing educational opportunities, establishing personal networks, and participating in professional societies. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years of software development experience demonstrating deep technical expertise in enterprise platform engineering and systems integration, including 2 years of demonstrated technical leadership providing solution direction, aligning implementation across multiple Agile teams, and driving complex enterprise technology initiatives. 6 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle Engineering expert on either the Blend Point of Sale Platform or the Dark Matter Empower LOS Platform to include core installation experience, integration into a digital experience, vendor/batch management, customization strategies, ongoing maintenance/support, and end to end testing/quality assurance. Strong hands-on engineering experience across the full technology stack, including: Responsive Web UI applications, APIs and backend services, Event-driven and data integration platforms. Experience influencing technology integration, solution design, and modernization execution across multiple Agile Scrum teams. Experience designing, developing, and maintaining a complex software solution involving multiple stakeholders. Experience integrating AI capabilities into enterprise applications while maintaining security, compliance, scalability, observability, and operational support requirements. Familiarity with AI architecture patterns such as RAG, knowledge retrieval, vector search, AI agents, and model orchestration frameworks. What sets you apart: Expertise in Golang, Java, Python, C++, or similar. Also, proficiency in multiple technologies and database platforms. Deep knowledge and understanding of Cloud based development tools and processes, preferably on AWS. Solid hands-on experience with Spring, Spring Boot, and RESTful web services. Deep understanding of microservices architecture and distributed systems. Proven experience in building real-time streaming applications with Apache Kafka. Strong experience in SQL (MySQL, PostgreSQL, or similar) and NoSQL databases (MongoDB, Cassandra, etc.). Strong understanding and application of TDD and BDD methodologies. Solid understanding of software design patterns and system architecture. Experience with version control (Git) and CI/CD practices. Proven experience in designing critical applications that interact with several other systems internally and externally. Deep knowledge and understanding of software development process in a distributed team environment. Advanced cloud or product certifications preferred. Experience developing applications that account for security, scalability, and performance. Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127 340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking multiple dedicated Infrastructure Engineer-Intermediate Level to provide Tier 2 technical support, operational engineering, and production support for enterprise infrastructure services. This role serves as an escalation point for incidents and service requests that cannot be resolved by Tier 1 support teams and is responsible for troubleshooting, service restoration, monitoring, and operational support across server, cloud, database, network, storage, and platform technologies. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Engineering Teams, and external vendors, this position provides technical expertise for infrastructure incidents, service requests, operational problems, and stability initiatives. The engineer analyzes and resolves issues related to servers, operating systems, virtualization platforms, cloud services, storage, networking, middleware, and enterprise infrastructure services. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components. Provide Tier 2 support for infrastructure-related incidents, service requests, and operational issues. Troubleshoot and resolve complex production issues affecting servers, databases, cloud platforms, storage, networking, and core infrastructure services. Participate in incident response, service restoration, and Major Incident recovery activities. Monitor infrastructure health, performance, availability, and capacity. Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation. Analyzes outages in order to identify opportunities for solutions. Participates in product selection and testing. Understands engineering best practices, concepts, and patterns. Intake customer requirements and aligns requirements to standardized product offerings Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - and would need to be differentiated across levels. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3-5 years of infrastructure operations experience Experience supporting 24x7 enterprise environments Experience in a NOC or an Enterprise Availability Command Center, Operations Center, or Production Support organization Experience with Site Reliability Engineering (SRE) fundamentals to supporting cloud-based infrastructure platforms Experience supporting financial services, insurance, healthcare, or other highly regulated industries What Sets You Apart: Understanding of core operating systems and virtualization: Proficiency in both Microsoft Windows Server Administration and Linux Administration (Red Hat, Ubuntu, SUSE) alongside experience with VMware vSphere and Hyper-V. Experience in foundational network services: Solid grasp of TCP/IP, DNS, and DHCP is crucial. Comprehensive cloud platform experience: Demonstrated experience with major cloud providers such as Microsoft Azure and Amazon Web Services (AWS), including hybrid cloud environments. Familiarity with containerization technologies: Experience with Docker and especially Kubernetes is a significant advantage. Proven ability in monitoring and observability tools: Hands-on experience with platforms like Dynatrace, Splunk, Datadog, or AWS CloudWatch to proactively manage and troubleshoot infrastructure. Mainframe & z/OS Skills: possess foundational to intermediate experience supporting z/OS environments, batch processing, and core mainframe infrastructure services. Strong IT Service Management (ITSM) tool proficiency: Experience with tools such as ServiceNow or Jira Service Management, coupled with a deep understanding of Incident, Change, and Problem Management processes. Experience in high-availability and disaster recovery: A solid background in SAN, NAS, enterprise storage, and implementing robust backup, recovery, and disaster recovery solutions is essential. Database support experience: Supporting one or more key databases like Microsoft SQL Server, Oracle, PostgreSQL, or MySQL, along with knowledge of monitoring and performance, adds significant value. Experience in regulated industries and 24x7 environments: Prior experience supporting critical infrastructure in financial services, healthcare, or other highly regulated sectors, especially within 24x7 operations, is a strong indicator of a candidate's ability to handle demanding environments. Compensation range: The salary range for this position is: $ 69,920 - $ 133,620 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIda68e5b312f7-2570

Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed

Job Description Job Description Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Spring Health is looking for an AEO & GEO Lead to own how our brand and content perform across AI-powered search and discovery. This role will span both our B2B and direct-to-consumer businesses, with responsibility for improving how Spring Health is found, understood and cited by the platforms people increasingly use to research, compare and make decisions. This is a technical, hands-on role for someone who knows how to turn AEO and GEO into an operating system. You'll build and run the experimentation engine, test what improves crawlability, retrieval, visibility and citation, ship changes quickly and use the results to decide what to scale. You'll work across web, data and technical teams to make sure Spring Health's digital presence is structured to perform as AI discovery continues to evolve, and you'll connect that performance to traffic, demand and pipeline. You'll own the process end to end. Sometimes that means creating content yourself. Other times it means using AI, briefing a freelancer, working with an internal expert or partnering with web and engineering. The goal is figuring out what gets Spring Health discovered and cited, then building a repeatable system around it. Reporting to the Senior Director, B2B Content and Communications, this is a full time, fully remote position on our team. Occasional travel may be required for team or company events/meetings. What you'll be doing: Build and own Spring Health's company-wide AEO and GEO strategy, spanning both B2B employer and D2C member audiences. Test content, page structures, formats, sources, authorship signals and technical changes to understand what actually drives AI visibility and citation. Monitor how major AI and search platforms crawl, index, retrieve and cite Spring Health information. Partner with Web and Engineering to address technical barriers and improve structured data, schema, semantic HTML, internal linking, site architecture and crawlability. Own onsite/offsite content as discovery and experimentation surfaces. Extend visibility strategies across relevant third-party platforms and communities that influence AI-powered discovery and brand authority. Maximize the long-term discovery value of high-priority content and thought leadership. Ensure AEO and GEO standards are consistently applied across Spring Health's broader digital content ecosystem. Build and own the AEO scorecard. Connect AI discovery performance to traffic, demand and pipeline impact. Use AI and automation extensively to accelerate research, content development, testing, monitoring and analysis. Serve as the company-wide expert on AEO and AI discovery as the space continues to change. You'll work across communications, marketing, web and other teams to turn Spring Health's expertise into content that AI engines can find, understand and cite. You'll have AI tools and flexible creative resources to help you move quickly, while you stay focused on the strategy, experimentation and technical work that drives AI visibility. What success looks like in this role: Improve Spring Health's visibility and citation across priority AI-powered search and answer platforms for B2B and consumer. Increase qualified website traffic and engagement from AI-powered search and discovery channels. Launch and evaluate a consistent pipeline of AEO and GEO experiments, using results to determine what approaches should be scaled. Improve the technical readiness of priority web content for crawling, retrieval and citation, including structured data, site architecture and content structure. Demonstrate measurable contribution from AI search and discovery efforts to business outcomes such as leads, opportunities and pipeline. What you'll bring: 5+ years of experience in technical SEO or search visibility, with full-time focus on AEO and GEO in recent years. Hands-on experience improving visibility across AI-powered search and answer engines such as ChatGPT, Gemini, Claude, Perplexity or Google AI experiences. A strong understanding of how search engines and LLM-based systems crawl, index, retrieve and cite web content. Technical fluency with structured data, schema/JSON-LD, semantic HTML, site architecture, rendering, canonicalization, internal linking and indexing. A strong experimentation mindset. You form a hypothesis, get something live, inspect what happened and make the next decision from the evidence. Experience with Google Search Console, Semrush, Ahrefs and AI visibility platforms The ability to create and modify content when needed without relying on a traditional editorial production process. Strong AI fluency and experience using automation to accelerate research, creation, testing and analysis. The ability to brief and manage freelancers and internal subject matter experts to get work shipped quickly. Strong analytical judgment. The measurement in this space is still developing, and you need to be comfortable deciding what is signal and what is noise. The ability to work effectively with Web, Engineering, Data, Marketing and Communications teams. A track record of building new capabilities without waiting for someone else to hand you the playbook. Demonstrated ability to connect search and AI visibility performance to pipeline and revenue outcomes. Nice to have: Experience with server logs or crawler analysis Basic HTML/CSS, Python or SQL, APIs and automated workflows Experience with proprietary research, or healthcare and other regulated categories. In-house B2B or B2B SaaS experience is strongly preferred. The target base salary range for this position is $153,500 - $177,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: -policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry . click apply for full job details

Job Description Job Description About the company Our client is a fast-growing Managed Service Provider based in New Jersey, delivering modern IT support to an expanding base of business clients. They've built their entire operation to be cloud-native and Microsoft-first, and they lean heavily on automation and AI to support clients at a level most traditional MSPs can't match. The business has grown significantly over the past year and shows no sign of slowing down. Because the environment is fully cloud-based, this is a genuinely modern support role: no legacy server rooms, no break-fix grind. It's a close-knit team with very low turnover and a culture that rewards people who think for themselves and want to keep growing. About the role As Pod Lead, you're the technical anchor and coach for your support pod. It's a true player-coach role: you'll spend your time both solving the hardest problems and making the engineers around you better. You'll be the first point of escalation when issues get complex, you'll drive accountability and quality across the pod, you'll support project work, and you'll keep clients genuinely happy with the service they receive. It's a role for someone who has the technical depth to lead from the front and the people skills to bring a team with them. The salary range for the position is $80,000 - $110,000. What you'll do Team leadership & coaching Give the pod daily direction, guidance, and support. Coach engineers on troubleshooting methodology and technical best practice. Run ticket reviews and quality checks. Help onboard and train new team members. Champion the company's values, standards, and ways of working. Technical leadership & escalation Act as the first point of escalation for Tier 1 and Tier 2 engineers in your pod. Help the team diagnose and resolve complex issues across Microsoft 365, Azure, networking, endpoint management, security, and line-of-business applications. Carry out advanced troubleshooting across Windows, macOS, Microsoft 365, Azure AD/Entra ID, Intune, VPNs, DNS, DHCP, firewalls, and network connectivity. Review escalated tickets and make sure root cause analysis is completed where it matters. Ensure critical incidents get timely attention and resolution. Escalate to senior leadership, vendors, or engineering when additional resources are needed. Service delivery Monitor ticket queues and how work is distributed across the pod. Keep service level agreements (SLAs) consistently met. Spot recurring issues and put preventative fixes in place. Maintain high levels of client satisfaction. Projects & client support Support client onboarding activities. Help deliver implementation projects and technology rollouts. Coordinate technical tasks across the pod. Make sure project deliverables are accurate and on time. Process improvement Find ways to make support more efficient. Keep documentation and knowledge-base articles accurate and up to date. Standardise troubleshooting and support practice across the team. Contribute to wider operational improvements. What we're looking for 5+ years in IT support or with an MSP. Strong working knowledge of Microsoft 365, Azure, Windows environments, networking, and endpoint management. A real troubleshooter, with strong problem-solving instincts. Experience mentoring or leading technical team members. Excellent communication and a genuine client-service mindset. Hands-on experience across Microsoft 365 administration Microsoft Entra ID (Azure AD) Intune / endpoint management Windows desktop and server environments Active Directory and Group Policy Networking fundamentals (DNS, DHCP, TCP/IP) Firewall and security concepts Remote monitoring and management (RMM) platforms MSP ticketing systems Bonus points Leadership experience within an MSP. Project coordination experience. Relevant certifications (Microsoft, CompTIA, Cisco, and similar). How we'll measure success SLAs consistently met Effective resolution of escalations Pod productivity Ticket quality Client satisfaction The growth and development of your team Our hiring process We've designed our process to get you from application to offer in 2-3 weeks - no lengthy waiting periods, no unnecessary stages. Step 1 - AI Interview (within 48 hours of applying). Complete a short AI-powered interview at a time that suits you. No scheduling required - you choose when you do it, and it can be completed within 48 hours of applying. Step 2 - Recruiter Call. A member of the Zero Hiring team will reach out to walk you through the role and the business in more detail, answer your questions, and make sure this is the right fit on both sides. Step 3 - Client Interviews. You'll meet the team. Typically 2-3 interviews with the hiring organisation, designed to give both parties a thorough and genuine sense of fit. Step 4 - Offer. If it's a match, we move fast. Expect a clear, timely offer without the drawn-out back-and-forth.

Job Description Job Description For more than 60 years, Data Device Corporation (DDC) has been recognized as a world leader in the design and manufacture of high-reliability Connectivity, Power, and Control solutions for the Aerospace, Defense, and Space industries. Our dedication to supplying quality products, on-time delivery, and superior support, has contributed to the success of our customers and the critical missions they serve. This position is 100% onsite at our Bohemia, NY office. The salary range for this position is $70,000 to $90,000 annually and will depend upon experience. This position requires a U.S Person or a person who can qualify for a Department of State or Department of Commerce License. Position Summary: The Information Security Specialist role will be helping to build and operate our internal security program. This is a hands-on role for someone who enjoys working across multiple domains rather than specializing in just one. You'll touch security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. You'll work closely with IT, engineering, and business teams to keep the company secure without slowing it down. Key Position Accountabilities: Support day-to-day security operations, including alert triage in our SIEM and EDR platforms, log review, and assisting with incident response when something needs investigation. Help administer identity and access management systems, including SSO, MFA, directory services, and the onboarding, transfer, and offboarding processes. Conduct periodic access reviews and clean up stale accounts and entitlements. Maintain and improve endpoint security across the fleet, including EDR health, patch management, configuration baselines, and disk encryption. Assist with network security tasks such as firewall rule reviews, VPN administration, segmentation work, and monitoring for misconfigurations. Support the vulnerability management program: scanning, prioritizing findings, coordinating remediation with system owners, and tracking metrics over time. Contribute to our compliance program by helping collect evidence, maintain policies, complete customer security questionnaires, and prepare for audits including CMMC/NIS2/Cyber Essentials+/ other compliance obligations . Support vendor risk management, including reviewing third-party security documentation and tracking risk acceptances. Build and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a knowledgeable point of contact for employees with security questions, suspicious emails, lost devices, or access requests. Document processes, runbooks, and standards so the program scales as the company grows. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or related field preferred. 3+ years of experience in information security, IT operations, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of common security tools: SIEM, EDR, vulnerability scanners, identity providers (Okta, Entra ID, or similar), and cloud platforms (AWS, Azure, or GCP). Solid fundamentals in networking, operating systems and authentication protocols. Familiarity with compliance frameworks, especially CMMC Cyber Essentials / etc for Europe Comfortable scripting in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, with the ability to explain security concepts to non-technical audiences. Self-directed and comfortable working across teams in a fast-moving environment. Industry certifications such as CISSP, CISM, CCIE, CCNP Security, CompTIA Security+, Network+, CISA, CRISC or similar. Willingness to be part of the on-call rotation Desired Characteristics: Strong technical curiosity and desire to learn emerging technologies. Familiarity with offensive security concepts and tooling Understanding or experience with CMMC Level 2 Certification Interest in Artificial Intelligence and business process automation. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to work effectively with technical and non-technical users. Organized and detail-oriented with strong follow-through. Self-motivated with the ability to manage multiple priorities. Team player with a customer-service mindset. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. This job description indicates, in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the ADA) expected of the employee. Duties, responsibilities and activities may change at any time with or without notice as required. Data Device Corporation is an Affirmative Action/Equal Opportunity Employer and is committed to providing equal employment opportunity (EEO) for all persons in all facets of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, genetic information, disability, protected veteran status or any other legally protected status.

Job Description Job Description Location: Chicago, IL - Hybrid Reports to: Director of Property Technology About the role: Cross Street is looking for an enthusiastic and people-first Systems Trainer to help our teams confidently adopt and maximize the technology that powers our business. This role is responsible for creating engaging training experiences, developing learning resources, and ensuring every employee has the knowledge and support they need to effectively use our systems. Working in our Technology Department and with business leaders, you'll translate complex technology into practical, easy-to-understand training that improves productivity, consistency, and the overall employee experience. Whether onboarding new team members, launching new software, or reinforcing best practices, you'll play a critical role in helping our people embrace technology with confidence and in providing a feedback loop to the stakeholders working to innovate our tech. What you'll do: • Design and deliver engaging instructor-led and virtual training sessions for employees across the organization. • Develop training materials including guides, videos, knowledge articles, and self-paced learning modules. • Lead technology onboarding for new hires, ensuring they are equipped to use our systems from day one. • Partner with department leaders and the help desk to identify knowledge gaps and create targeted learning plans. • Support company-wide technology rollouts by creating adoption strategies, communications, and training programs. • Maintain and continuously improve our technology knowledge base and training library. • Measure training effectiveness through feedback, assessments, and system adoption metrics. • Serve as a trusted resource for employees by answering questions and reinforcing best practices. • Stay current on new features and enhancements across our technology platforms to ensure training content remains relevant. • Initial focus: train new hires, Shared Services team members, accounting staff, and any employee needing a refresher on core Voyager 8 navigation, functions, and reporting, using an existing training agenda covering all applicable functions. What we're looking for: • Yardi Voyager 8 experience where you can train confidently on the platform from day one. • You are passionate about helping people learn and succeed. • You have experience delivering engaging training to audiences with varying levels of technical expertise. • You can simplify complex concepts into clear, practical instruction. • You are an exceptional communicator with strong presentation and facilitation skills. • You are highly organized and able to manage multiple training initiatives simultaneously. • You enjoy collaborating across departments and building relationships throughout an organization. How you'll stand out: • Experience training on CRM, ERP or other business technology platforms. • Experience creating digital learning content, videos, and knowledge documentation. • Familiarity with learning management systems (LMS) and adult learning principles. • Strong proficiency with Google Workspace, Microsoft Office, and presentation tools. • Experience supporting technology implementation or change management initiatives. • Experience with real estate technology platforms is a plus. • Experience with ZOHO is a plus. • Bachelor's degree in Education, Training, Business, Technology, or a related field. Cross Street is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected by federal, state, or local law. Reasonable accommodations are available upon request by contacting people- .

Job Description Job Description Location: Plainview, NY Job Type: Full-Time Comp : $65-70K/Annually Reports To: Associate Director, Managed Services About TOGA Technology TOGA Technology is a national technology solutions provider delivering comprehensive IT services across multiple industries. Our Configuration Center plays a vital role in supporting our Managed Services operations - ensuring devices are imaged, configured, and deployed to client environments with precision and consistency. We take pride in maintaining a collaborative and high-performance culture where technical expertise and quality execution come together to deliver exceptional client outcomes. Position Overview The Configuration Engineer / Manager is responsible for overseeing daily configuration and imaging operations within TOGA Technology Configuration Center. This role combines hands-on technical expertise with leadership and process management , ensuring that all devices are prepared accurately, securely, and on schedule for deployment. The ideal candidate will have strong experience in system imaging, endpoint deployment, and technical process leadership , as well as the ability to mentor a team, engage directly with clients, and continuously improve configuration workflows. Key Responsibilities Leadership & Operations Management Lead, mentor, and develop the Configuration Team to ensure consistent performance, accuracy, and adherence to SLAs. Manage daily workload distribution, scheduling, and task prioritization to meet project timelines. Conduct regular quality control checks to maintain accuracy and compliance with client standards. Identify and implement process improvements to drive efficiency and reduce rework. Technical Responsibilities Design, build, and maintain standard system images for Windows , macOS , and other supported operating systems. Manage and maintain imaging platforms and tools such as MDT , SCCM , Autopilot , or equivalent solutions. Collaborate with internal project managers and client stakeholders to define imaging requirements and translate them into repeatable configuration standards. Ensure proper documentation of all imaging procedures, asset tagging, and kitting workflows. Act as the technical escalation point for complex configuration or imaging issues. Maintain inventory accuracy and device accountability throughout staging and deployment. Client Engagement & Communication Serve as the primary technical point of contact for configuration-related client interactions. Participate in project kickoff calls and ongoing meetings to align deliverables with client expectations. Address client feedback promptly and troubleshoot post-deployment configuration issues as needed. Qualifications 3-5 years of experience in IT configuration, imaging, or systems deployment. 1-2 years of experience in a leadership or supervisory role within a technical operations or configuration environment. Proven ability to create and maintain custom system images for Windows 10/11 and macOS . Hands-on experience with imaging and deployment tools such as SCCM , MDT , Autopilot , or similar. Familiarity with scripting languages ( PowerShell , Batch , Bash ) a plus. Strong understanding of hardware configuration, BIOS settings, and device preparation best practices. Excellent organizational, communication, and time management skills. Comfortable engaging directly with clients and explaining technical processes in a professional manner. Preferred Qualifications Microsoft certifications such as MD-100 , MD-101 , or equivalent. Experience working in a high-volume configuration or staging environment. Knowledge of IT asset management , logistics coordination, and hardware lifecycle processes. Why Join TOGA Technology? Career Growth: Access to professional development programs and technical certification support. Innovative Environment: Work with cutting-edge technologies and enterprise-scale deployments. Collaborative Culture: Join a supportive team that values technical excellence and shared success. Comprehensive Benefits: Competitive pay, health insurance, 401(k), paid time off, and more. Summary This position is ideal for a driven and technically skilled professional who thrives on leadership, organization, and hands-on technical work. As the Configuration Engineer / Manager , you'll play a pivotal role in ensuring that TOGA Technology client deployments meet the highest standards of quality and reliability. Company Description TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions - Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services - We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI - This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions - We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation - someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow. Company Description TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions - Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services - We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI - This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions - We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation - someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.

About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIda68e5b312f7-2570

Job Description Job Description Network Security Engineer About Us EFJohnson Technologies is a subsidiary of JVCKENWOOD Corporation, a leading provider of P25 communications solutions for first responders in public safety and public service, the federal government, and industrial organizations. Our products are marketed under the EFJohnson and KENWOOD brands. EFJohnson provides wireless communications products and systems for public safety, commercial, and government customers. We design, manufacture, and market conventional and trunked radio systems, land mobile radio repeaters, and mobile and portable radios, including Project 25 digital radio products. As a Network Security Engineer you'll design, implement, and enforce comprehensive network and security architectures for mission-critical radio, data, and monitoring systems. This position will develop and maintain security standards and technical controls directly aligned with NIST SP 800-171 and CMMC Level 2 requirements to ensure protection of Controlled Unclassified Information (CUI). As a Network Security Engineer, you'll collaborate with network and system architects to embed security throughout the full system lifecycle, from design and segmentation to identity management, remote access, and incident response. This role is hybrid, based out of Irving, TX. Key Responsibilities Security Architecture & Compliance Define, document, and maintain comprehensive network security standards mapped to NIST SP 800-171 and CMMC Level 2 controls. Collaborate with architects to incorporate security in every design, emphasizing segmentation and isolation of CUI assets. Design, test, and maintain network-level controls supporting Identification & Authentication (IA) and System & Communications Protection (SC) families. Contribute technical content to the System Security Plan (SSP), Plan of Action and Milestones (POA&M), and compliance evidence packages. Enforce configuration management and formal change-control processes to maintain baseline compliance. Perform security impact assessments on proposed design changes, ensuring traceability to CMMC requirements. Identity & Access Management (IAM) Design and deploy centralized LDAP for directory services and user authentication. Design, implement, and administer TACACS+ for AAA control across routers, switches, and radio controllers. Configure and manage Multi-Factor Authentication (MFA) for privileged and remote accounts (CMMC IA.L2-3.5.3). Ensure unique identification and authentication of all users and devices (CMMC IA.L2-3.5.1). Integrate IAM systems with centralized logging and SIEM tools to support audit and traceability requirements. Network Security Services Implementation Design, configure, and deploy Remote Access VPNs and IPSec site-to-site tunnels for secure connectivity, ensuring encryption of CUI in transit. Configure, deploy, and manage Next-Generation Firewalls (NGFWs) to enforce zone-based policies and control traffic between segmented network zones. Implement and tune Intrusion Prevention Systems (IPS) to detect and block malicious traffic in real time. Run regular vulnerability assessments and penetration tests; prioritize remediation actions that impact CMMC compliance. Integrate firewall, VPN, and IPS logs with centralized SIEM systems; conduct Root Cause Analysis (RCA) for network or IAM-related security incidents. Act as Tier 2/Tier 3 escalation for the Security Operations Center (SOC). CUI Data Handling & Protection Ensure CUI is encrypted in transit and at rest using approved algorithms and key management standards. Implement network segmentation, VLAN isolation, and access-controlled zones to separate CUI from non-CUI traffic. Configure syslog, NTP, SNMPv3, and TLS securely for audit traceability and time-correlated event tracking. Enforce least-privilege access for CUI repositories and verify logging for all privileged actions. Conduct quarterly configuration audits and evidence collection in support of the corporate CMMC compliance program. Operational Security & Monitoring Maintain configuration baselines and perform periodic compliance checks on all network-security devices. Automate log collection and configuration integrity validation using secure scripting methods. Maintain network documentation, change-management records, and segmentation diagrams. Provide support for field deployments, system upgrades, and on-site network hardening activities. Assist with tabletop exercises, incident response drills, and after-action reviews. Collaboration & Continuous Improvement Partner with network and system engineering teams to embed secure-by-design principles into radio network infrastructure and analyzer platforms. Mentor junior engineers through scheduled security and compliance training sessions. Coordinate with software and system teams to ensure servers, databases, and applications meet hardened configuration baselines. Contribute to EF Johnson's internal Security Program Initiative, ensuring continuous improvement and measurable compliance progress. Recommend new tools, automation frameworks, and monitoring solutions to improve efficiency and visibility. Complete additional duties as required. Agree to abide by the established Approval Matrix. Qualifications Bachelor's Degree in Cybersecurity, Computer Science, Engineering Technology, or a related discipline; Master's preferred. Cisco CCNP Security or equivalent required. CISSP, CompTIA CySA+, or CISM preferred. Experience implementing security controls aligned to NIST SP 800-171 and CMMC Level 2. Hands-on experience with firewalls, VPNs, IPS, AAA, and logging systems. Familiarity with Linux security hardening, log analysis, and automation scripting (Python, Bash, Ansible). Experience conducting packet analysis and forensics (Wireshark, Zeek, Suricata). Knowledge of public-safety radio networks, LMR systems, and secure field deployments preferred. What We're Looking For Advanced technical capacity in network and security engineering. Strong written and verbal communication skills. Demonstrated analytical, diagnostic, and problem-solving ability. Experience with Windows and Linux administration. Rapid learning aptitude for new tools and methods. Proficiency with scripting, configuration management, and SIEM integration. In-depth understanding of TCP/IP, UDP, SNMPv3, SSL/TLS, IPSec, and 802.1X. P25, DFSI+, and SIP preferred. Travel Requirements Up to 30% What We Offer Competitive salary Health, dental, and vision benefits Additional supplemental benefits 401K + employer match Tuition reimbursement 12 paid holidays + additional PTO Supportive- team-driven environment Opportunities to work on mission-critical projects that make a real impact Equal Opportunity Statement EF Johnson Technologies is an Equal Opportunity/AFFIRMATIVE ACTION Employer who values diversity and inclusion in the workplace. It is the policy of this company to provide equal opportunity with regard to all terms and conditions of employment. The company complies with federal and state laws prohibiting discrimination on the basis of sex, race, color, religion, creed, national origin, disability, veteran status, age, sexual orientation, gender identity, genetic information, pregnancy, or any other protected characteristic.