Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
09/25/2026
Full time
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
09/25/2026
Full time
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
Job description: Please no 3rd parties or C2C. Must be a US Permanent Resident or Citizen. We are unable to sponsor currently. Job Title: Business Systems Manager Location: Syracuse, NY (On-site) Job Type: Full-time, direct hire Salary Range: 85,000 - 105,000 annually, depending on experience About the Role: The Business Systems Manager is a strategic and hands-on leader within the IT team, responsible for planning, implementing, supporting, and continuously improving core business applications. This role oversees enterprise-critical systems such as ERP, WMS, EDI, and other integrated platforms, ensuring that technology solutions align with organizational objectives and deliver maximum value. Acting as a bridge between IT and business operations, this position plays a central role in system strategy, execution, and support. Key Responsibilities: Oversee the full lifecycle of business-critical applications, including selection, configuration, implementation, integration, upgrades, and user support. Lead cross-functional projects involving system rollouts, enhancements, and integrations across ERP, WMS, EDI, and eCommerce platforms. Manage all aspects of EDI, including mapping, integrations, onboarding new trading partners, and monitoring/troubleshooting daily transaction flows. Apply project management practices such as scoping, coordination among teams, timeline management, and stakeholder communication. Evaluate, plan, and execute new system implementations or upgrades, including budgeting, testing, training, and deployment. Partner with business leaders to identify needs and recommend system-based solutions. Manage relationships with software vendors, consultants, and integration partners. Ensure data integrity and consistency across integrated systems, including both back-end and customer-facing platforms. Develop and maintain API connections between cloud and on-premise systems. Create and maintain documentation on system processes, data flows, and configurations. Monitor system performance and utilization; identify opportunities for improvement or automation. Stay current on emerging technologies relevant to enterprise applications, supply chain, and digital commerce. Qualifications: Qualifications Education Bachelors degree in Information Technology, Computer Science, or related field preferred (or equivalent work experience). Experience 5+ years in IT or systems-related roles, with at least 2 years focused on business applications or enterprise systems. Demonstrated success leading projects and collaborating across departments. Experience working with third-party vendors and consultants. Technical Skills Strong knowledge of ERP, WMS, EDI, and eCommerce systems; integration experience preferred. Familiarity with relational databases (e.g., SQL Server), APIs, and data structures. Exposure to programming or scripting (C#, .Net, or equivalent) a plus. Experience with BI/reporting tools (Power BI, Tableau, or similar). Certifications PMP, ITIL, or ERP-related certifications a plus. Soft Skills Strong analytical and problem-solving abilities with a process-oriented mindset. Excellent communication, documentation, and organizational skills. Ability to build effective relationships across technical and non-technical teams. Why is This a Great Opportunity: Why Join Us? This is an opportunity to take ownership of enterprise-critical systems in a highly collaborative, growth-oriented environment. You will have direct impact on digital transformation initiatives, supply chain operations, and business efficiency while partnering with leadership to shape the organizations future technology roadmap. Salary Type : Annual Salary Salary Min : $ 85000 Salary Max : $ 105000 Currency Type : USD
09/25/2026
Full time
Job description: Please no 3rd parties or C2C. Must be a US Permanent Resident or Citizen. We are unable to sponsor currently. Job Title: Business Systems Manager Location: Syracuse, NY (On-site) Job Type: Full-time, direct hire Salary Range: 85,000 - 105,000 annually, depending on experience About the Role: The Business Systems Manager is a strategic and hands-on leader within the IT team, responsible for planning, implementing, supporting, and continuously improving core business applications. This role oversees enterprise-critical systems such as ERP, WMS, EDI, and other integrated platforms, ensuring that technology solutions align with organizational objectives and deliver maximum value. Acting as a bridge between IT and business operations, this position plays a central role in system strategy, execution, and support. Key Responsibilities: Oversee the full lifecycle of business-critical applications, including selection, configuration, implementation, integration, upgrades, and user support. Lead cross-functional projects involving system rollouts, enhancements, and integrations across ERP, WMS, EDI, and eCommerce platforms. Manage all aspects of EDI, including mapping, integrations, onboarding new trading partners, and monitoring/troubleshooting daily transaction flows. Apply project management practices such as scoping, coordination among teams, timeline management, and stakeholder communication. Evaluate, plan, and execute new system implementations or upgrades, including budgeting, testing, training, and deployment. Partner with business leaders to identify needs and recommend system-based solutions. Manage relationships with software vendors, consultants, and integration partners. Ensure data integrity and consistency across integrated systems, including both back-end and customer-facing platforms. Develop and maintain API connections between cloud and on-premise systems. Create and maintain documentation on system processes, data flows, and configurations. Monitor system performance and utilization; identify opportunities for improvement or automation. Stay current on emerging technologies relevant to enterprise applications, supply chain, and digital commerce. Qualifications: Qualifications Education Bachelors degree in Information Technology, Computer Science, or related field preferred (or equivalent work experience). Experience 5+ years in IT or systems-related roles, with at least 2 years focused on business applications or enterprise systems. Demonstrated success leading projects and collaborating across departments. Experience working with third-party vendors and consultants. Technical Skills Strong knowledge of ERP, WMS, EDI, and eCommerce systems; integration experience preferred. Familiarity with relational databases (e.g., SQL Server), APIs, and data structures. Exposure to programming or scripting (C#, .Net, or equivalent) a plus. Experience with BI/reporting tools (Power BI, Tableau, or similar). Certifications PMP, ITIL, or ERP-related certifications a plus. Soft Skills Strong analytical and problem-solving abilities with a process-oriented mindset. Excellent communication, documentation, and organizational skills. Ability to build effective relationships across technical and non-technical teams. Why is This a Great Opportunity: Why Join Us? This is an opportunity to take ownership of enterprise-critical systems in a highly collaborative, growth-oriented environment. You will have direct impact on digital transformation initiatives, supply chain operations, and business efficiency while partnering with leadership to shape the organizations future technology roadmap. Salary Type : Annual Salary Salary Min : $ 85000 Salary Max : $ 105000 Currency Type : USD
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
09/25/2026
Full time
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually
09/25/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually
Job description: The Company Join a global leader in power electronics, automation, and energy-efficient technologies committed to developing innovative solutions that support a more sustainable future. This is an opportunity to join a technically driven organization where youll work closely with sales, product management, engineering, customers, and global teams to deliver advanced servo and motion-control solutions. Why This Company Stands Out Work with advanced servo systems and power electronics in a customer-facing engineering role. Partner directly with OEM/ODM customers and influence projects early in the design cycle. Collaborate with product management, sales, engineering, and global factory teams. Gain exposure to applications across multiple industries and customer environments. Opportunity to shape customized applications and recommend new product solutions. Work with engineering and manufacturing teams across the U.S. and Asia. Strong opportunity for technical growth and expansion of product/application expertise. Approximately 20% travel, including occasional overnight and international travel. They Value and Appreciate Their Employees Our client believes talented engineers perform at their best when they're trusted with meaningful work and given the freedom to innovate. Employees enjoy a collaborative environment where technical ideas are encouraged, decisions happen quickly, and professional growth is supported. Your Role with the Company As a Field Application Engineer Servo Systems, you will serve as the technical product expert supporting servo and motion-control products across customers, sales teams, product management, and internal engineering organizations. You will work directly with customers to understand their technical requirements, troubleshoot application challenges, recommend appropriate solutions, and support projects from early design engagement through implementation. The role combines servo systems, power electronics, application engineering, customer support, technical training, and project coordination. Responsiblities Provide technical application support for servo systems and related products. Partner with sales teams to support key accounts and customer opportunities. Engage with OEM/ODM customers early in the design cycle to identify application requirements. Understand customer needs, ask the right technical questions, and translate requirements into practical solutions. Recommend appropriate servo, motion-control, and power-electronics solutions. Maintain strong technical expertise across assigned product lines and customized applications. Troubleshoot customer application and product issues and coordinate resolution with internal engineering teams. Support pre-sales and post-sales technical training and services. Develop and maintain product documentation, application information, and technical materials. Coordinate with product management, engineering, sales, and factory teams to ensure accurate project information and timely deliverables. Work closely with headquarters and manufacturing teams in Asia to track project development and implementation. Perform product testing, installation support, and application validation as required. Research market and application trends to identify emerging customer needs and potential product opportunities. Recommend new application-engineering solutions based on market and customer requirements. Identify project risks, communicate issues to the appropriate stakeholders, and drive resolution. Support continuous improvement of technical support processes and operational activities. Assist with global service, RMA, and factory initiatives. Manage multiple customer projects and technical activities simultaneously. Travel to customer and company locations as needed, approximately 20%. Community Information Raleigh offers an excellent combination of career opportunity, quality of life, and access to a thriving technology and engineering community. As the heart of the Research Triangle, Raleigh is surrounded by major universities, technology companies, advanced manufacturing organizations, and a growing ecosystem of engineering and automation firms. Qualifications: Must Have Bachelor's degree in Electrical Engineering or a related engineering discipline. 0 - 2 years of professional experience or deep understanding of control systems. Experience or a deep understanding of power electronics. Understanding of servo systems, motion control, robotics, or industrial applications. Ability to understand customer technical requirements and develop appropriate solutions. Strong troubleshooting and application-engineering skills. Ability to communicate effectively with customers, sales teams, engineers, and product managers. Strong organizational skills with the ability to manage multiple projects and priorities. Self-motivated and capable of working independently while collaborating with cross-functional teams. Strong technical aptitude and willingness to continuously expand product and application knowledge. Willingness and ability to travel approximately 20%, including overnight and international travel. Desired Field Application Engineering experience supporting servo or motion-control products. Degree in Robotics, EE, Power Electronics, or Controls Engineering Experience working directly with OEM/ODM customers and machine builders. Experience with industrial automation, motion control, drives, motors, or related technologies. Knowledge of industrial communication networks and motion-control protocols. Experience providing technical training to customers, distributors, or internal teams. Experience working with global engineering or manufacturing teams. Familiarity with product testing, commissioning, installation, and application validation. Experience identifying market trends and translating customer requirements into product recommendations. Strong presentation skills and proficiency with Microsoft Office. Experience with RMA, service, or factory-support processes. Mandarin Chinese bilingual skills are a plus. Why is This a Great Opportunity: Our client believes talented engineers perform at their best when they're trusted with meaningful work and given the freedom to innovate. Employees enjoy a collaborative environment where technical ideas are encouraged, decisions happen quickly, and professional growth is supported. Salary Type : Annual Salary Salary Min : $ 90000 Salary Max : $ 120000 Currency Type : USD
09/25/2026
Full time
Job description: The Company Join a global leader in power electronics, automation, and energy-efficient technologies committed to developing innovative solutions that support a more sustainable future. This is an opportunity to join a technically driven organization where youll work closely with sales, product management, engineering, customers, and global teams to deliver advanced servo and motion-control solutions. Why This Company Stands Out Work with advanced servo systems and power electronics in a customer-facing engineering role. Partner directly with OEM/ODM customers and influence projects early in the design cycle. Collaborate with product management, sales, engineering, and global factory teams. Gain exposure to applications across multiple industries and customer environments. Opportunity to shape customized applications and recommend new product solutions. Work with engineering and manufacturing teams across the U.S. and Asia. Strong opportunity for technical growth and expansion of product/application expertise. Approximately 20% travel, including occasional overnight and international travel. They Value and Appreciate Their Employees Our client believes talented engineers perform at their best when they're trusted with meaningful work and given the freedom to innovate. Employees enjoy a collaborative environment where technical ideas are encouraged, decisions happen quickly, and professional growth is supported. Your Role with the Company As a Field Application Engineer Servo Systems, you will serve as the technical product expert supporting servo and motion-control products across customers, sales teams, product management, and internal engineering organizations. You will work directly with customers to understand their technical requirements, troubleshoot application challenges, recommend appropriate solutions, and support projects from early design engagement through implementation. The role combines servo systems, power electronics, application engineering, customer support, technical training, and project coordination. Responsiblities Provide technical application support for servo systems and related products. Partner with sales teams to support key accounts and customer opportunities. Engage with OEM/ODM customers early in the design cycle to identify application requirements. Understand customer needs, ask the right technical questions, and translate requirements into practical solutions. Recommend appropriate servo, motion-control, and power-electronics solutions. Maintain strong technical expertise across assigned product lines and customized applications. Troubleshoot customer application and product issues and coordinate resolution with internal engineering teams. Support pre-sales and post-sales technical training and services. Develop and maintain product documentation, application information, and technical materials. Coordinate with product management, engineering, sales, and factory teams to ensure accurate project information and timely deliverables. Work closely with headquarters and manufacturing teams in Asia to track project development and implementation. Perform product testing, installation support, and application validation as required. Research market and application trends to identify emerging customer needs and potential product opportunities. Recommend new application-engineering solutions based on market and customer requirements. Identify project risks, communicate issues to the appropriate stakeholders, and drive resolution. Support continuous improvement of technical support processes and operational activities. Assist with global service, RMA, and factory initiatives. Manage multiple customer projects and technical activities simultaneously. Travel to customer and company locations as needed, approximately 20%. Community Information Raleigh offers an excellent combination of career opportunity, quality of life, and access to a thriving technology and engineering community. As the heart of the Research Triangle, Raleigh is surrounded by major universities, technology companies, advanced manufacturing organizations, and a growing ecosystem of engineering and automation firms. Qualifications: Must Have Bachelor's degree in Electrical Engineering or a related engineering discipline. 0 - 2 years of professional experience or deep understanding of control systems. Experience or a deep understanding of power electronics. Understanding of servo systems, motion control, robotics, or industrial applications. Ability to understand customer technical requirements and develop appropriate solutions. Strong troubleshooting and application-engineering skills. Ability to communicate effectively with customers, sales teams, engineers, and product managers. Strong organizational skills with the ability to manage multiple projects and priorities. Self-motivated and capable of working independently while collaborating with cross-functional teams. Strong technical aptitude and willingness to continuously expand product and application knowledge. Willingness and ability to travel approximately 20%, including overnight and international travel. Desired Field Application Engineering experience supporting servo or motion-control products. Degree in Robotics, EE, Power Electronics, or Controls Engineering Experience working directly with OEM/ODM customers and machine builders. Experience with industrial automation, motion control, drives, motors, or related technologies. Knowledge of industrial communication networks and motion-control protocols. Experience providing technical training to customers, distributors, or internal teams. Experience working with global engineering or manufacturing teams. Familiarity with product testing, commissioning, installation, and application validation. Experience identifying market trends and translating customer requirements into product recommendations. Strong presentation skills and proficiency with Microsoft Office. Experience with RMA, service, or factory-support processes. Mandarin Chinese bilingual skills are a plus. Why is This a Great Opportunity: Our client believes talented engineers perform at their best when they're trusted with meaningful work and given the freedom to innovate. Employees enjoy a collaborative environment where technical ideas are encouraged, decisions happen quickly, and professional growth is supported. Salary Type : Annual Salary Salary Min : $ 90000 Salary Max : $ 120000 Currency Type : USD
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
09/25/2026
Full time
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
Job Description Job Description At TechSite, we are committed to keeping our customers' mission-critical facilities running smoothly, ensuring you can stay connected and operate with confidence. We expertly plan, design, build, test, operate, and maintain these essential spaces, aiming to maximize reliability and efficiency with speed, expertise, and a commitment to customer satisfaction. TechSite is seeking an experienced facilities professional to join our team as an Assistant Chief Engineer in a structured succession role. This position is designed to prepare the successful candidate for promotion to Chief Engineer within approximately 6-9 months through hands-on training, operational leadership, and mentorship from our current leadership team. The ideal candidate has progressed from a technical maintenance background into facilities leadership and is ready to take the next step into a Chief Engineer position. What You'll Do This is more than a traditional assistant role. The Assistant Chief Engineer will work alongside the current Chief Engineer to learn every aspect of a complex, mission-critical facility while serving as a technical leader, customer liaison, and supervisor for the on-site maintenance team. The successful candidate will balance leadership responsibilities with hands-on technical involvement, ensuring the reliability, safety, and continuous improvement of critical building infrastructure. Key Responsibilities Facility Operations & Reliability Support the daily operation, monitoring, maintenance, and troubleshooting of critical building infrastructure, including: Electrical distribution systems HVAC and air handling equipment Mechanical systems Plumbing systems Building Automation Systems (BMS) Life Safety Systems Assist with preventive, predictive, and corrective maintenance programs to maximize equipment reliability. Monitor and utilize BMS, CMMS, PME, and other facility monitoring platforms. Review equipment manuals, electrical diagrams, and technical documentation to support maintenance activities. Participate in troubleshooting and emergency response during critical equipment failures. Leadership & Team Development Supervise and support a team of maintenance technicians, a maintenance coordinator, and controls personnel. Provide technical guidance, coaching, and mentoring to maintenance staff. Assist with scheduling, workload management, and on-call rotations. Help develop SOPs, MOPs, training programs, and maintenance procedures. Foster a culture of accountability, safety, teamwork, and continuous improvement. Customer & Operational Management Serve as one of TechSite's primary points of contact with the customer, providing professional communication and operational updates. Coordinate contractors, vendors, and service providers. Support maintenance planning, budgeting, reporting, compliance activities, and capital improvement projects. Monitor maintenance expenditures and assist with budget management. Ensure contractual obligations and service level expectations are consistently achieved. Continuous Improvement Identify opportunities to improve maintenance procedures, documentation, equipment reliability, and operational efficiency. Support implementation and ongoing administration of a Computerized Maintenance Management System (CMMS). Assist with quality initiatives and process improvements that enhance facility performance. Safety & Compliance Promote a strong safety culture. Ensure compliance with OSHA, NFPA, company standards, and customer requirements. Participate in emergency response, incident investigations, and after-action reviews. What You'll Bring: Required Qualifications High School Diploma or GED required; technical degree or certification preferred. 5-7+ years of progressively responsible experience in: Critical facilities Commercial facilities Industrial maintenance Healthcare Data centers Utilities Similar mission-critical environments Strong knowledge of electrical, HVAC, mechanical, plumbing, controls, and life safety systems. Experience troubleshooting complex building systems. Experience with preventive maintenance programs and equipment reliability. Working knowledge of Microsoft Office applications. Strong written and verbal communication skills. Ability to lead technical teams while maintaining strong customer relationships. Preferred Qualifications Previous experience as an Assistant Chief Engineer, Chief Engineer, Facilities Manager, Lead Engineer, or similar leadership role. Electrical systems experience preferred; strong mechanical backgrounds will also be considered. Experience with: CMMS administration Building Management Systems (BMS) Maintenance planning Contractor management Budget administration Process improvement initiatives Leadership experience supervising maintenance personnel or technical teams. Preferred Certifications EPA Universal Certification Journeyman Electrician Stationary Engineer License OSHA 10 or OSHA 30 Certified Facility Manager (CFM) BOMI Designations First Aid / CPR Or equivalent industry certifications Work Schedule Primarily Monday-Friday during normal business hours. Participate in an on-call rotation. Must be available to respond to after-hours emergencies when required. Ability to report to the facility within one hour while on call. Why Join TechSite? Competitive Pay: $120-150k, depending on experience. Benefits Package: Medical, dental, vision, and retirement savings plans Paid Time Off: Generous vacation, sick leave, and flexible time off Company Culture: On-site fitness center, office contests, team outings, and a collaborative work environment Career Growth: Professional development and continuing education opportunities Recognition: We've been nominated multiple years as a "Best Place to Work"-join a team that values collaboration and excellence. Career Path This is a structured succession position with a defined pathway to Chief Engineer . During the first several months, the successful candidate will work alongside the current Chief Engineer to gain comprehensive knowledge of the facility, customer expectations, maintenance operations, and TechSite standards. Promotion to Chief Engineer is based on demonstrated technical competency, leadership ability, operational readiness, and business needs.
09/25/2026
Full time
Job Description Job Description At TechSite, we are committed to keeping our customers' mission-critical facilities running smoothly, ensuring you can stay connected and operate with confidence. We expertly plan, design, build, test, operate, and maintain these essential spaces, aiming to maximize reliability and efficiency with speed, expertise, and a commitment to customer satisfaction. TechSite is seeking an experienced facilities professional to join our team as an Assistant Chief Engineer in a structured succession role. This position is designed to prepare the successful candidate for promotion to Chief Engineer within approximately 6-9 months through hands-on training, operational leadership, and mentorship from our current leadership team. The ideal candidate has progressed from a technical maintenance background into facilities leadership and is ready to take the next step into a Chief Engineer position. What You'll Do This is more than a traditional assistant role. The Assistant Chief Engineer will work alongside the current Chief Engineer to learn every aspect of a complex, mission-critical facility while serving as a technical leader, customer liaison, and supervisor for the on-site maintenance team. The successful candidate will balance leadership responsibilities with hands-on technical involvement, ensuring the reliability, safety, and continuous improvement of critical building infrastructure. Key Responsibilities Facility Operations & Reliability Support the daily operation, monitoring, maintenance, and troubleshooting of critical building infrastructure, including: Electrical distribution systems HVAC and air handling equipment Mechanical systems Plumbing systems Building Automation Systems (BMS) Life Safety Systems Assist with preventive, predictive, and corrective maintenance programs to maximize equipment reliability. Monitor and utilize BMS, CMMS, PME, and other facility monitoring platforms. Review equipment manuals, electrical diagrams, and technical documentation to support maintenance activities. Participate in troubleshooting and emergency response during critical equipment failures. Leadership & Team Development Supervise and support a team of maintenance technicians, a maintenance coordinator, and controls personnel. Provide technical guidance, coaching, and mentoring to maintenance staff. Assist with scheduling, workload management, and on-call rotations. Help develop SOPs, MOPs, training programs, and maintenance procedures. Foster a culture of accountability, safety, teamwork, and continuous improvement. Customer & Operational Management Serve as one of TechSite's primary points of contact with the customer, providing professional communication and operational updates. Coordinate contractors, vendors, and service providers. Support maintenance planning, budgeting, reporting, compliance activities, and capital improvement projects. Monitor maintenance expenditures and assist with budget management. Ensure contractual obligations and service level expectations are consistently achieved. Continuous Improvement Identify opportunities to improve maintenance procedures, documentation, equipment reliability, and operational efficiency. Support implementation and ongoing administration of a Computerized Maintenance Management System (CMMS). Assist with quality initiatives and process improvements that enhance facility performance. Safety & Compliance Promote a strong safety culture. Ensure compliance with OSHA, NFPA, company standards, and customer requirements. Participate in emergency response, incident investigations, and after-action reviews. What You'll Bring: Required Qualifications High School Diploma or GED required; technical degree or certification preferred. 5-7+ years of progressively responsible experience in: Critical facilities Commercial facilities Industrial maintenance Healthcare Data centers Utilities Similar mission-critical environments Strong knowledge of electrical, HVAC, mechanical, plumbing, controls, and life safety systems. Experience troubleshooting complex building systems. Experience with preventive maintenance programs and equipment reliability. Working knowledge of Microsoft Office applications. Strong written and verbal communication skills. Ability to lead technical teams while maintaining strong customer relationships. Preferred Qualifications Previous experience as an Assistant Chief Engineer, Chief Engineer, Facilities Manager, Lead Engineer, or similar leadership role. Electrical systems experience preferred; strong mechanical backgrounds will also be considered. Experience with: CMMS administration Building Management Systems (BMS) Maintenance planning Contractor management Budget administration Process improvement initiatives Leadership experience supervising maintenance personnel or technical teams. Preferred Certifications EPA Universal Certification Journeyman Electrician Stationary Engineer License OSHA 10 or OSHA 30 Certified Facility Manager (CFM) BOMI Designations First Aid / CPR Or equivalent industry certifications Work Schedule Primarily Monday-Friday during normal business hours. Participate in an on-call rotation. Must be available to respond to after-hours emergencies when required. Ability to report to the facility within one hour while on call. Why Join TechSite? Competitive Pay: $120-150k, depending on experience. Benefits Package: Medical, dental, vision, and retirement savings plans Paid Time Off: Generous vacation, sick leave, and flexible time off Company Culture: On-site fitness center, office contests, team outings, and a collaborative work environment Career Growth: Professional development and continuing education opportunities Recognition: We've been nominated multiple years as a "Best Place to Work"-join a team that values collaboration and excellence. Career Path This is a structured succession position with a defined pathway to Chief Engineer . During the first several months, the successful candidate will work alongside the current Chief Engineer to gain comprehensive knowledge of the facility, customer expectations, maintenance operations, and TechSite standards. Promotion to Chief Engineer is based on demonstrated technical competency, leadership ability, operational readiness, and business needs.
Job Description Job Description Regional Assistant Chief Engineer - North America Millennium Hotels & Resorts - Corporate Reports To: Regional Director of Engineering - North America Location: Chicago or Denver Regional Travel Required Employment Type: Full-time Salary Range: $120,000 - $130,000 Join the Team at Millennium Hotels & Resorts At Millennium Hotels & Resorts, we are driven by a commitment to excellence, innovation, and delivering exceptional hospitality experiences across a global portfolio. Our corporate teams play a critical role in supporting our properties, driving strategy, and enabling operational success. About Corporate Operations Our corporate office serves as the strategic and operational hub for Millennium Hotels & Resorts, supporting the hotels across multiple regions and brands. From finance and human resources to operations, marketing, and development, our teams work collaboratively to drive performance, enhance guest experiences, and support our employees across the portfolio. This environment is fast-paced, collaborative, and focused on delivering results while maintaining the highest standards of professionalism and service. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence. At Millennium, we are guided by our core values: Passion for Hospitality - Delivering meaningful and memorable guest experiences Entrepreneurial Spirit - Taking ownership and acting with agility Innovation - Continuously improving how we operate and serve Progressive & Solutions-Oriented - Staying adaptable and focused on results About the Role: Regional Assistant Chief Engineer - North America As the Regional Assistant Chief Engineer - North America, you will support the Regional Director of Engineering in providing technical leadership and operational oversight across Millennium Hotels & Resorts' North American portfolio. This role serves as a key resource to hotel Chief Engineers, General Managers, and regional leadership, helping ensure that our hotels maintain safe, efficient, reliable, and well-maintained facilities while meeting Millennium standards and applicable regulatory requirements. You will contribute to regional engineering strategy, asset management, preventive maintenance, capital planning, energy management, sustainability initiatives, and technical problem-solving. This is an influential role requiring strong technical expertise, business acumen, communication skills, and the ability to drive results across multiple hotels and teams. The ideal candidate is a hands-on engineering leader who combines strong technical knowledge with a strategic mindset and a passion for developing people, protecting hotel assets, improving operational performance, and delivering sustainable results. Your Impact You will help strengthen engineering performance across the region by providing technical guidance, developing engineering talent, identifying opportunities for improvement, and supporting consistent standards across the portfolio. You will serve as a trusted technical resource and escalation point for complex engineering, facilities, life-safety, compliance, and building systems matters while partnering closely with hotel and corporate leadership. Your leadership will help ensure our hotels are safe, efficient, operationally sound, and positioned for long-term success. What You'll Be Doing Regional Engineering Leadership Support the Regional Director of Engineering in providing technical leadership and oversight to Chief Engineers and engineering teams across the North American portfolio. Serve as a technical resource, advisor, and escalation point for complex engineering and facilities issues. Promote consistency in engineering practices, preventive maintenance, asset management, and operational standards across hotels. Support regional engineering initiatives and contribute to the development and implementation of best practices. Provide coverage and leadership support for the Regional Director of Engineering as needed. Asset Management & Engineering Operations Monitor the condition, reliability, and performance of hotel buildings, equipment, and critical infrastructure. Conduct and participate in property visits, engineering audits, technical assessments, and facility condition reviews. Identify operational risks, deferred maintenance, and opportunities to improve asset performance. Review property engineering performance and develop recommendations and corrective action plans. Support hotel engineering leaders in establishing effective preventive and predictive maintenance programs. Promote consistent use of CMMS, work-order management, maintenance tracking, and reporting systems. Capital Projects & Financial Management Assist with the development, review, prioritization, and execution of annual capital expenditure plans. Support major renovations, equipment replacements, building-system upgrades, and other capital projects. Partner with Operations, Design & Construction, Procurement, and hotel leadership to support effective project planning and execution. Review project scopes, technical specifications, budgets, and timelines. Help ensure capital investments are aligned with operational priorities, asset needs, guest experience, and long-term value. Support engineering leaders in managing departmental budgets and controlling maintenance and utility costs. Energy, Sustainability & Continuous Improvement Champion energy management, sustainability, and utility-cost reduction initiatives across the portfolio. Analyze energy and utility consumption and identify opportunities for improved efficiency. Support implementation of sustainability programs and engineering best practices aligned with Millennium's corporate goals. Identify opportunities to leverage technology, automation, and innovative engineering solutions to improve efficiency and reduce operating costs. Promote a culture of continuous improvement and solutions-oriented problem solving. Safety, Compliance & Risk Management Monitor compliance with company standards, applicable building codes, fire and life-safety requirements, environmental regulations, and other applicable laws and regulations. Support hotel engineering teams in maintaining safe operating environments for guests and employees. Assist with technical reviews related to fire/life-safety systems, emergency systems, building infrastructure, and critical equipment. Identify potential operational and safety risks and recommend appropriate corrective actions. Promote a strong culture of safety, accountability, documentation, and regulatory compliance. People Leadership & Development Support the recruitment, onboarding, training, coaching, and development of Chief Engineers and key engineering personnel. Partner with hotel leadership to strengthen engineering talent and succession planning. Provide technical guidance and mentorship to engineering leaders. Share knowledge, best practices, and innovative solutions across the regional engineering community. Foster a culture of accountability, collaboration, continuous learning, and professional growth. Collaboration & Stakeholder Management Build strong working relationships with General Managers, hotel leadership, ownership representatives, corporate departments, vendors, contractors, and service providers. Partner with regional Operations, Design & Construction, Procurement, Finance, and other corporate functions on engineering-related initiatives. Communicate technical information and recommendations effectively to both technical and non-technical stakeholders. Represent the Engineering function with professionalism and a solutions-oriented approach. Requirements Qualifications & Experience Extensive progressive experience in hotel engineering, facilities management, building operations, or a related field. Significant experience supporting multiple hotels, a regional portfolio, or a corporate engineering function preferred. Strong technical knowledge of hotel building systems, including: HVAC and mechanical systems Electrical systems Plumbing Fire and life-safety systems Building automation and controls Vertical transportation systems Building infrastructure and related hotel systems Demonstrated experience with capital projects, maintenance programs, budgets, and asset management. Working knowledge of applicable North American building, safety, fire, environmental, and energy codes and regulations. Experience with CMMS/work-order systems and energy-management platforms. Strong analytical, organizational, communication, and stakeholder-management skills. Demonstrated ability to influence and lead without direct authority. Proficiency with Microsoft Office and/or Google Workspace. Ability and willingness to travel extensively across the North American portfolio, typically 40-60%. . click apply for full job details
09/25/2026
Full time
Job Description Job Description Regional Assistant Chief Engineer - North America Millennium Hotels & Resorts - Corporate Reports To: Regional Director of Engineering - North America Location: Chicago or Denver Regional Travel Required Employment Type: Full-time Salary Range: $120,000 - $130,000 Join the Team at Millennium Hotels & Resorts At Millennium Hotels & Resorts, we are driven by a commitment to excellence, innovation, and delivering exceptional hospitality experiences across a global portfolio. Our corporate teams play a critical role in supporting our properties, driving strategy, and enabling operational success. About Corporate Operations Our corporate office serves as the strategic and operational hub for Millennium Hotels & Resorts, supporting the hotels across multiple regions and brands. From finance and human resources to operations, marketing, and development, our teams work collaboratively to drive performance, enhance guest experiences, and support our employees across the portfolio. This environment is fast-paced, collaborative, and focused on delivering results while maintaining the highest standards of professionalism and service. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence. At Millennium, we are guided by our core values: Passion for Hospitality - Delivering meaningful and memorable guest experiences Entrepreneurial Spirit - Taking ownership and acting with agility Innovation - Continuously improving how we operate and serve Progressive & Solutions-Oriented - Staying adaptable and focused on results About the Role: Regional Assistant Chief Engineer - North America As the Regional Assistant Chief Engineer - North America, you will support the Regional Director of Engineering in providing technical leadership and operational oversight across Millennium Hotels & Resorts' North American portfolio. This role serves as a key resource to hotel Chief Engineers, General Managers, and regional leadership, helping ensure that our hotels maintain safe, efficient, reliable, and well-maintained facilities while meeting Millennium standards and applicable regulatory requirements. You will contribute to regional engineering strategy, asset management, preventive maintenance, capital planning, energy management, sustainability initiatives, and technical problem-solving. This is an influential role requiring strong technical expertise, business acumen, communication skills, and the ability to drive results across multiple hotels and teams. The ideal candidate is a hands-on engineering leader who combines strong technical knowledge with a strategic mindset and a passion for developing people, protecting hotel assets, improving operational performance, and delivering sustainable results. Your Impact You will help strengthen engineering performance across the region by providing technical guidance, developing engineering talent, identifying opportunities for improvement, and supporting consistent standards across the portfolio. You will serve as a trusted technical resource and escalation point for complex engineering, facilities, life-safety, compliance, and building systems matters while partnering closely with hotel and corporate leadership. Your leadership will help ensure our hotels are safe, efficient, operationally sound, and positioned for long-term success. What You'll Be Doing Regional Engineering Leadership Support the Regional Director of Engineering in providing technical leadership and oversight to Chief Engineers and engineering teams across the North American portfolio. Serve as a technical resource, advisor, and escalation point for complex engineering and facilities issues. Promote consistency in engineering practices, preventive maintenance, asset management, and operational standards across hotels. Support regional engineering initiatives and contribute to the development and implementation of best practices. Provide coverage and leadership support for the Regional Director of Engineering as needed. Asset Management & Engineering Operations Monitor the condition, reliability, and performance of hotel buildings, equipment, and critical infrastructure. Conduct and participate in property visits, engineering audits, technical assessments, and facility condition reviews. Identify operational risks, deferred maintenance, and opportunities to improve asset performance. Review property engineering performance and develop recommendations and corrective action plans. Support hotel engineering leaders in establishing effective preventive and predictive maintenance programs. Promote consistent use of CMMS, work-order management, maintenance tracking, and reporting systems. Capital Projects & Financial Management Assist with the development, review, prioritization, and execution of annual capital expenditure plans. Support major renovations, equipment replacements, building-system upgrades, and other capital projects. Partner with Operations, Design & Construction, Procurement, and hotel leadership to support effective project planning and execution. Review project scopes, technical specifications, budgets, and timelines. Help ensure capital investments are aligned with operational priorities, asset needs, guest experience, and long-term value. Support engineering leaders in managing departmental budgets and controlling maintenance and utility costs. Energy, Sustainability & Continuous Improvement Champion energy management, sustainability, and utility-cost reduction initiatives across the portfolio. Analyze energy and utility consumption and identify opportunities for improved efficiency. Support implementation of sustainability programs and engineering best practices aligned with Millennium's corporate goals. Identify opportunities to leverage technology, automation, and innovative engineering solutions to improve efficiency and reduce operating costs. Promote a culture of continuous improvement and solutions-oriented problem solving. Safety, Compliance & Risk Management Monitor compliance with company standards, applicable building codes, fire and life-safety requirements, environmental regulations, and other applicable laws and regulations. Support hotel engineering teams in maintaining safe operating environments for guests and employees. Assist with technical reviews related to fire/life-safety systems, emergency systems, building infrastructure, and critical equipment. Identify potential operational and safety risks and recommend appropriate corrective actions. Promote a strong culture of safety, accountability, documentation, and regulatory compliance. People Leadership & Development Support the recruitment, onboarding, training, coaching, and development of Chief Engineers and key engineering personnel. Partner with hotel leadership to strengthen engineering talent and succession planning. Provide technical guidance and mentorship to engineering leaders. Share knowledge, best practices, and innovative solutions across the regional engineering community. Foster a culture of accountability, collaboration, continuous learning, and professional growth. Collaboration & Stakeholder Management Build strong working relationships with General Managers, hotel leadership, ownership representatives, corporate departments, vendors, contractors, and service providers. Partner with regional Operations, Design & Construction, Procurement, Finance, and other corporate functions on engineering-related initiatives. Communicate technical information and recommendations effectively to both technical and non-technical stakeholders. Represent the Engineering function with professionalism and a solutions-oriented approach. Requirements Qualifications & Experience Extensive progressive experience in hotel engineering, facilities management, building operations, or a related field. Significant experience supporting multiple hotels, a regional portfolio, or a corporate engineering function preferred. Strong technical knowledge of hotel building systems, including: HVAC and mechanical systems Electrical systems Plumbing Fire and life-safety systems Building automation and controls Vertical transportation systems Building infrastructure and related hotel systems Demonstrated experience with capital projects, maintenance programs, budgets, and asset management. Working knowledge of applicable North American building, safety, fire, environmental, and energy codes and regulations. Experience with CMMS/work-order systems and energy-management platforms. Strong analytical, organizational, communication, and stakeholder-management skills. Demonstrated ability to influence and lead without direct authority. Proficiency with Microsoft Office and/or Google Workspace. Ability and willingness to travel extensively across the North American portfolio, typically 40-60%. . click apply for full job details
Job Description Job Description This position is being recruited in support of a current proposal opportunity and is contingent upon Quivera Enterprises being awarded the contract. Wichita Tribal Enterprises (WTE), a Quivera Enterprises subsidiary, is seeking an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Experience developing and maintaining project schedules, boards, backlogs, work items, dashboards, and related project artifacts. Knowledge of Federal Enterprise Architecture (FEA), Capital Planning and Investment Control (CPIC), System Development Life Cycle (SDLC), IT security management, and risk management. Knowledge of federal IT investment laws, regulations, and processes, including the Federal Information Technology Acquisition Reform Act (FITARA), Clinger-Cohen Act of 1996, E-Government Act of 2002, and Federal Information Security Modernization Act (FISMA). Experience reviewing and analyzing cost, schedule, and performance requirements for federal IT investments. . click apply for full job details
09/25/2026
Full time
Job Description Job Description This position is being recruited in support of a current proposal opportunity and is contingent upon Quivera Enterprises being awarded the contract. Wichita Tribal Enterprises (WTE), a Quivera Enterprises subsidiary, is seeking an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Experience developing and maintaining project schedules, boards, backlogs, work items, dashboards, and related project artifacts. Knowledge of Federal Enterprise Architecture (FEA), Capital Planning and Investment Control (CPIC), System Development Life Cycle (SDLC), IT security management, and risk management. Knowledge of federal IT investment laws, regulations, and processes, including the Federal Information Technology Acquisition Reform Act (FITARA), Clinger-Cohen Act of 1996, E-Government Act of 2002, and Federal Information Security Modernization Act (FISMA). Experience reviewing and analyzing cost, schedule, and performance requirements for federal IT investments. . click apply for full job details
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Sr. Product Manager, Visa Accept SDK, is responsible for defining and executing the technical product strategy for Visa's merchant acceptance SDKs, APIs, and developer platforms. This role drives the end-to-end product lifecycle, from technical requirements definition and solution architecture through implementation, commercialization, and global deployment. The position requires deep collaboration with Engineering, Architecture, Security, Solutioning, Developer Experience, and Regional Product teams to deliver scalable, secure, and developer-friendly acceptance capabilities. The ideal candidate combines strong product management expertise with a solid understanding of payment technology, APIs, SDK development, mobile and web integration patterns, tokenization, authentication, merchant onboarding, and transaction processing. This individual will identify new product opportunities, define platform capabilities, establish technical roadmaps, and ensure solutions meet the needs of developers, partners, fintech's, merchants, acquirers, and wallet providers. All roles require digital fluency, including the ability to leverage emerging technologies such as Generative AI tools (e.g., Microsoft Copilot, ChatGPT) to accelerate product development, technical documentation, developer enablement, and operational efficiency. Key Responsibilities: Define and execute the technical product strategy and roadmap for Visa Accept SDKs, APIs, and developer platform services. Own the end-to-end product lifecycle, including requirements gathering, technical design reviews, development prioritization, testing, launch readiness, and post-launch optimization. Partner closely with Engineering and Architecture teams to design scalable, secure, and resilient SDK frameworks supporting merchant acceptance use cases across multiple channels and markets. Translate business, technical, and regulatory requirements into detailed product specifications, API requirements, SDK capabilities, and developer experience enhancements. Drive platform capabilities supporting merchant onboarding, credential management, tokenization, authentication, risk controls, settlement, reporting, and transaction processing. Establish and maintain SDK architecture standards, versioning strategies, backward compatibility requirements, and release management processes. Collaborate with solution architects, implementation teams, and external partners to support integrations with acquirers, payment facilitators, processors, ISVs, fintech's, wallets, and merchant platforms. Define API contracts, developer workflows, reference architectures, and integration patterns to simplify implementation and accelerate adoption. Use data, telemetry, developer feedback, and operational metrics to prioritize enhancements and improve SDK performance, reliability, and adoption. Partner with Security, Compliance, and Risk teams to ensure platform adherence to Visa, regulatory, privacy, and industry standards. Develop technical business cases and investment proposals for new platform capabilities, balancing customer needs, engineering complexity, and commercial objectives. Create and maintain developer-facing assets including technical documentation, implementation guides, sample applications, SDK release notes, and developer enablement materials. Monitor emerging technologies, payment industry trends, AI-driven development practices, and competitor platforms to identify opportunities for innovation and platform differentiation. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Experience in roles such as product manager, product owner, business process analyst, or sales operations. Experience in applying Agile principles across design, development, testing, and product management. Experience in developing software capabilities to support sales, service, or customer relationship management functions. Experience in multi-tasking, organizing, managing, and implementing complex projects directly or through supervision. Experience in cross-functional collaboration with systems, partner product, and engineering teams. Experience managing API, SDK, platform, or developer-focused products Strong understanding of payment processing, merchant acquiring, card-not-present and card-present transaction flows. Knowledge of REST APIs, mobile SDKs (iOS/Android), web SDKs, authentication protocols, tokenization, and cloud-native architectures. Familiarity with payment ecosystems including merchants, acquirers, processors, payment facilitators, gateways, wallets, and fintech platforms. Ability to work effectively with engineering teams and communicate complex technical concepts to both technical and non-technical stakeholders. Experience defining developer experience (DX) strategies and driving adoption of technical platforms at scale. Knowledge of software development methodologies, CI/CD practices, observability, API lifecycle management, and platform governance. Agile certifications such as CSM and CSPO, or their equivalent. Experience in identifying, assessing, and managing tradeoffs in product development. Experience in identifying points of failure and formulating error-handling approaches for product resiliency. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Sr. Product Manager, Visa Accept SDK, is responsible for defining and executing the technical product strategy for Visa's merchant acceptance SDKs, APIs, and developer platforms. This role drives the end-to-end product lifecycle, from technical requirements definition and solution architecture through implementation, commercialization, and global deployment. The position requires deep collaboration with Engineering, Architecture, Security, Solutioning, Developer Experience, and Regional Product teams to deliver scalable, secure, and developer-friendly acceptance capabilities. The ideal candidate combines strong product management expertise with a solid understanding of payment technology, APIs, SDK development, mobile and web integration patterns, tokenization, authentication, merchant onboarding, and transaction processing. This individual will identify new product opportunities, define platform capabilities, establish technical roadmaps, and ensure solutions meet the needs of developers, partners, fintech's, merchants, acquirers, and wallet providers. All roles require digital fluency, including the ability to leverage emerging technologies such as Generative AI tools (e.g., Microsoft Copilot, ChatGPT) to accelerate product development, technical documentation, developer enablement, and operational efficiency. Key Responsibilities: Define and execute the technical product strategy and roadmap for Visa Accept SDKs, APIs, and developer platform services. Own the end-to-end product lifecycle, including requirements gathering, technical design reviews, development prioritization, testing, launch readiness, and post-launch optimization. Partner closely with Engineering and Architecture teams to design scalable, secure, and resilient SDK frameworks supporting merchant acceptance use cases across multiple channels and markets. Translate business, technical, and regulatory requirements into detailed product specifications, API requirements, SDK capabilities, and developer experience enhancements. Drive platform capabilities supporting merchant onboarding, credential management, tokenization, authentication, risk controls, settlement, reporting, and transaction processing. Establish and maintain SDK architecture standards, versioning strategies, backward compatibility requirements, and release management processes. Collaborate with solution architects, implementation teams, and external partners to support integrations with acquirers, payment facilitators, processors, ISVs, fintech's, wallets, and merchant platforms. Define API contracts, developer workflows, reference architectures, and integration patterns to simplify implementation and accelerate adoption. Use data, telemetry, developer feedback, and operational metrics to prioritize enhancements and improve SDK performance, reliability, and adoption. Partner with Security, Compliance, and Risk teams to ensure platform adherence to Visa, regulatory, privacy, and industry standards. Develop technical business cases and investment proposals for new platform capabilities, balancing customer needs, engineering complexity, and commercial objectives. Create and maintain developer-facing assets including technical documentation, implementation guides, sample applications, SDK release notes, and developer enablement materials. Monitor emerging technologies, payment industry trends, AI-driven development practices, and competitor platforms to identify opportunities for innovation and platform differentiation. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Experience in roles such as product manager, product owner, business process analyst, or sales operations. Experience in applying Agile principles across design, development, testing, and product management. Experience in developing software capabilities to support sales, service, or customer relationship management functions. Experience in multi-tasking, organizing, managing, and implementing complex projects directly or through supervision. Experience in cross-functional collaboration with systems, partner product, and engineering teams. Experience managing API, SDK, platform, or developer-focused products Strong understanding of payment processing, merchant acquiring, card-not-present and card-present transaction flows. Knowledge of REST APIs, mobile SDKs (iOS/Android), web SDKs, authentication protocols, tokenization, and cloud-native architectures. Familiarity with payment ecosystems including merchants, acquirers, processors, payment facilitators, gateways, wallets, and fintech platforms. Ability to work effectively with engineering teams and communicate complex technical concepts to both technical and non-technical stakeholders. Experience defining developer experience (DX) strategies and driving adoption of technical platforms at scale. Knowledge of software development methodologies, CI/CD practices, observability, API lifecycle management, and platform governance. Agile certifications such as CSM and CSPO, or their equivalent. Experience in identifying, assessing, and managing tradeoffs in product development. Experience in identifying points of failure and formulating error-handling approaches for product resiliency. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: We are seeking a talented and motivated Software Engineer to join our Payments Products development team. As a key member of the team, you will play a critical role in developing cutting-edge solutions, leveraging innovative technologies, and enhancing the capabilities of our platforms. You will be tasked to quickly grasp and evaluate new ideas and technologies from both internal and external sources and match them appropriately with emerging technology and business opportunities, building a culture of innovation and a drive for excellence. Essential Functions: Innovative Development: Engage in the design, development, and implementation of innovative software solutions, using generative AI and modern integration patterns. Contribute to a culture of innovation by actively exploring and applying new ideas and technologies. AI Solution Engineering: Support the implementation, fine-tuning, evaluation, integration, and deployment of AI components within enterprise applications, with attention to model robustness and operational quality. Collaborative Engineering: Collaborate with cross-functional teams to develop and deliver complex projects that integrate emerging technologies with our existing platforms. Work closely with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and other Product Development teams to build comprehensive solutions. Continuous Learning: Engage in continuous learning and development, actively seeking opportunities to enhance your skills and knowledge. Collaborate with peers to share insights and drive team growth. API and Integration Development: Contribute to the design and development of APIs that enhance the integration of our Payment Product applications, platforms, and solutions. Engineering Excellence: Adhere to industry best practices in software development, emphasizing quality, security, performance, scalability, availability, and resilience. Contribute to the management and reduction of technical debt within projects. Automation and Best Practices: Implement best engineering practices and automate software development, testing, and deployment processes. Ensure the timely delivery and maintenance of multiple services, focusing on continuous improvement. The Skills You Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo: Comfort in pushing the boundaries, hacking beyond traditional solutions Language Expertise: Expertise in one or more general development languages such as Java, Python, NodeJS, C#, or C++ AI Builder: Experience building, evaluating, integrating, and deploying Generative AI or machine learning capabilities within modern services and web applications Builder: Experience building and deploying modern services and web applications with quality and scalability Learner: Constant drive to learn new technologies such as GenAI, Angular, React, Kubernetes, Docker, and MLOps Partnership: Experience collaborating with Product, Test, DevOps, and Agile/Scrum teams Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: Bachelor's degree, OR 3+ years of relevant work experience. Expert-level skills in Java, Python, and/or NodeJS; skills in C++ and C# are a plus. Experience building Generative AI applications, conversational AI, RAG architectures, techniques, and libraries. Preferred Qualifications: Expertise in application security, SSDLC, and cryptography fundamentals. Self-driven and willing to work across technologies and languages. Understanding of NLP, including tokenization, word embeddings, and basic sequence models. Experience implementing and fine-tuning AI models using frameworks such as TensorFlow, PyTorch, or scikit-learn. Understanding of model compression techniques and related trade-offs. Awareness of transfer learning concepts and practical applications. Ability to design, implement, and integrate AI components into larger systems. Familiarity with common robustness issues in AI systems. Familiarity with machine learning and deep learning basics, including neural network architectures and training procedures. Exposure to machine learning operations (MLOps) and best practices for deploying AI and machine learning models. Experience with data preprocessing, feature engineering, and model evaluation techniques. Proficiency in front-end web development technologies such as ReactJS, Angular, and NodeJS. Ability to work with large datasets and perform exploratory data analysis. Expertise in multi-threading, concurrency, and error handling. Knowledge of version control, CI/CD pipelines, and best practices for deployments. Working knowledge of distributed in-memory computing technologies such as Redis. Information for US Applicants For roles located in the US, the estimated salary range for this position is $86,500 to $158,100 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: We are seeking a talented and motivated Software Engineer to join our Payments Products development team. As a key member of the team, you will play a critical role in developing cutting-edge solutions, leveraging innovative technologies, and enhancing the capabilities of our platforms. You will be tasked to quickly grasp and evaluate new ideas and technologies from both internal and external sources and match them appropriately with emerging technology and business opportunities, building a culture of innovation and a drive for excellence. Essential Functions: Innovative Development: Engage in the design, development, and implementation of innovative software solutions, using generative AI and modern integration patterns. Contribute to a culture of innovation by actively exploring and applying new ideas and technologies. AI Solution Engineering: Support the implementation, fine-tuning, evaluation, integration, and deployment of AI components within enterprise applications, with attention to model robustness and operational quality. Collaborative Engineering: Collaborate with cross-functional teams to develop and deliver complex projects that integrate emerging technologies with our existing platforms. Work closely with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and other Product Development teams to build comprehensive solutions. Continuous Learning: Engage in continuous learning and development, actively seeking opportunities to enhance your skills and knowledge. Collaborate with peers to share insights and drive team growth. API and Integration Development: Contribute to the design and development of APIs that enhance the integration of our Payment Product applications, platforms, and solutions. Engineering Excellence: Adhere to industry best practices in software development, emphasizing quality, security, performance, scalability, availability, and resilience. Contribute to the management and reduction of technical debt within projects. Automation and Best Practices: Implement best engineering practices and automate software development, testing, and deployment processes. Ensure the timely delivery and maintenance of multiple services, focusing on continuous improvement. The Skills You Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo: Comfort in pushing the boundaries, hacking beyond traditional solutions Language Expertise: Expertise in one or more general development languages such as Java, Python, NodeJS, C#, or C++ AI Builder: Experience building, evaluating, integrating, and deploying Generative AI or machine learning capabilities within modern services and web applications Builder: Experience building and deploying modern services and web applications with quality and scalability Learner: Constant drive to learn new technologies such as GenAI, Angular, React, Kubernetes, Docker, and MLOps Partnership: Experience collaborating with Product, Test, DevOps, and Agile/Scrum teams Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: Bachelor's degree, OR 3+ years of relevant work experience. Expert-level skills in Java, Python, and/or NodeJS; skills in C++ and C# are a plus. Experience building Generative AI applications, conversational AI, RAG architectures, techniques, and libraries. Preferred Qualifications: Expertise in application security, SSDLC, and cryptography fundamentals. Self-driven and willing to work across technologies and languages. Understanding of NLP, including tokenization, word embeddings, and basic sequence models. Experience implementing and fine-tuning AI models using frameworks such as TensorFlow, PyTorch, or scikit-learn. Understanding of model compression techniques and related trade-offs. Awareness of transfer learning concepts and practical applications. Ability to design, implement, and integrate AI components into larger systems. Familiarity with common robustness issues in AI systems. Familiarity with machine learning and deep learning basics, including neural network architectures and training procedures. Exposure to machine learning operations (MLOps) and best practices for deploying AI and machine learning models. Experience with data preprocessing, feature engineering, and model evaluation techniques. Proficiency in front-end web development technologies such as ReactJS, Angular, and NodeJS. Ability to work with large datasets and perform exploratory data analysis. Expertise in multi-threading, concurrency, and error handling. Knowledge of version control, CI/CD pipelines, and best practices for deployments. Working knowledge of distributed in-memory computing technologies such as Redis. Information for US Applicants For roles located in the US, the estimated salary range for this position is $86,500 to $158,100 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Opportunity We are seeking a talented and motivated Senior Software Development Engineer to join our Payments Products Development team. As a key member of the team, you will play a critical role in developing cutting-edge solutions, leveraging innovative technologies, and enhancing the capabilities of our platforms. You will quickly grasp and evaluate new ideas and technologies from internal and external sources, then match them to emerging technology and business opportunities while helping build a culture of innovation and engineering excellence. Essential Functions: AI-Enabled Innovative Development: Design, develop, and implement innovative software solutions using generative AI, conversational AI, RAG, and modern integration patterns. Explore new technologies and translate relevant ideas into secure, scalable business solutions. AI System Engineering: Design and integrate AI components into larger platforms, including data preparation, model evaluation, deployment, monitoring, and continuous improvement. Address robustness, quality, security, and operational reliability throughout the lifecycle. Collaborative Engineering: Collaborate with cross-functional teams to deliver complex projects that integrate emerging technologies with existing platforms. Work closely with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and Product Development teams. Continuous Learning: Actively expand knowledge of generative AI, machine learning, modern engineering practices, and emerging technologies. Share learning with peers and contribute to team growth. Client-Focused Solutions: Develop solutions with a client-centric mindset, ensuring Payment Product platforms deliver exceptional value and innovation. Use client feedback to refine and improve offerings. API and Integration Development: Contribute to the design and development of APIs that enhance integration across Payment Product applications, platforms, AI services, and solutions. Technology Modernization: Advance the modernization roadmap by adopting best-in-class technology solutions for core platforms, expanding market reach and client impact. Process Improvement: Continuously improve technology stacks, development processes, and methodologies to enhance productivity, quality, and time to market, including responsible use of AI-assisted engineering tools. Engineering Excellence: Follow industry best practices in software development, emphasizing quality, security, performance, scalability, availability, resilience, and reduction of technical debt. Automation and Best Practices: Automate software development, testing, deployment, and maintenance processes. Use AI-generated outputs as accelerators while applying rigorous engineering review and verification. Incident and Change Management: Support incident, change, and problem management processes. Participate in root-cause analysis and troubleshooting to sustain high availability and service reliability. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Expert-level skills in Java, Python, and Node.js; experience with C++ or C# is a plus. Experience building Generative AI applications, conversational AI solutions, retrieval-augmented generation (RAG) architectures, and related techniques, tools, and libraries. Preferred Qualifications: 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Self-driven, adaptable, and willing to work across technologies and programming languages. Strong understanding of natural language processing concepts, including tokenization, word embeddings, and sequence models. Proficiency implementing and fine-tuning AI and machine learning models using frameworks such as TensorFlow, PyTorch, or scikit-learn. Understanding of machine learning and deep learning fundamentals, including neural network architectures, training procedures, transfer learning, model compression, and associated trade-offs. Ability to design, implement, and integrate AI components into larger enterprise systems. Familiarity with common robustness, reliability, security, and responsible-use considerations in AI systems. Experience working with large datasets, exploratory data analysis, data preprocessing, feature engineering, and model evaluation techniques. Exposure to leading-edge areas such as machine learning, deep learning, stream computing, MLOps, and modern AI integration patterns. Proficiency in front-end web development technologies such as React, Angular, and Node.js. Experience configuring build and deployment systems such as Docker, Jenkins, and Kubernetes. Expertise in multithreading, concurrency, and error handling. Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing enterprise-scale components. Knowledge of version control, CI/CD pipelines, and best practices for application and ML model deployment. Working knowledge of distributed in-memory computing technologies such as Redis. Understanding of enterprise security, certificate management, and related practices. Hands-on experience with Jenkins and container deployment architecture. Experience with OAuth 2.0, SSO, and authentication methods or protocols. Expertise in application security, SSDLC, and cryptography fundamentals. Experience applying AI-assisted engineering practices while independently validating generated code, tests, documentation, and technical recommendations. Experience in the payments technology industry is a plus. The Skills You Bring: Energy and Experience: A growth mindset, curiosity about technology, and enthusiasm for challenging projects on a global scale. Challenge the Status Quo: Comfort pushing boundaries and exploring solutions beyond traditional approaches. Language Expertise: Expertise in one or more development languages such as Java, Python, Node.js, C#, or C++. AI Builder: Experience building and deploying Generative AI, conversational AI, RAG, machine learning, modern services, and web applications with quality and scalability. Critical AI Judgment: Ability to evaluate AI-generated code and recommendations, identify failure modes, and apply independent engineering judgment. Learner: A consistent drive to learn technologies such as GenAI, machine learning, Angular, React, Kubernetes, and Docker. Partnership: Experience collaborating with Product, Test, DevOps, Cybersecurity, and Agile/Scrum teams. Information for US Applicants For roles located in the US, the estimated salary range for this position is $112,100 to $204,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Opportunity We are seeking a talented and motivated Senior Software Development Engineer to join our Payments Products Development team. As a key member of the team, you will play a critical role in developing cutting-edge solutions, leveraging innovative technologies, and enhancing the capabilities of our platforms. You will quickly grasp and evaluate new ideas and technologies from internal and external sources, then match them to emerging technology and business opportunities while helping build a culture of innovation and engineering excellence. Essential Functions: AI-Enabled Innovative Development: Design, develop, and implement innovative software solutions using generative AI, conversational AI, RAG, and modern integration patterns. Explore new technologies and translate relevant ideas into secure, scalable business solutions. AI System Engineering: Design and integrate AI components into larger platforms, including data preparation, model evaluation, deployment, monitoring, and continuous improvement. Address robustness, quality, security, and operational reliability throughout the lifecycle. Collaborative Engineering: Collaborate with cross-functional teams to deliver complex projects that integrate emerging technologies with existing platforms. Work closely with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and Product Development teams. Continuous Learning: Actively expand knowledge of generative AI, machine learning, modern engineering practices, and emerging technologies. Share learning with peers and contribute to team growth. Client-Focused Solutions: Develop solutions with a client-centric mindset, ensuring Payment Product platforms deliver exceptional value and innovation. Use client feedback to refine and improve offerings. API and Integration Development: Contribute to the design and development of APIs that enhance integration across Payment Product applications, platforms, AI services, and solutions. Technology Modernization: Advance the modernization roadmap by adopting best-in-class technology solutions for core platforms, expanding market reach and client impact. Process Improvement: Continuously improve technology stacks, development processes, and methodologies to enhance productivity, quality, and time to market, including responsible use of AI-assisted engineering tools. Engineering Excellence: Follow industry best practices in software development, emphasizing quality, security, performance, scalability, availability, resilience, and reduction of technical debt. Automation and Best Practices: Automate software development, testing, deployment, and maintenance processes. Use AI-generated outputs as accelerators while applying rigorous engineering review and verification. Incident and Change Management: Support incident, change, and problem management processes. Participate in root-cause analysis and troubleshooting to sustain high availability and service reliability. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Expert-level skills in Java, Python, and Node.js; experience with C++ or C# is a plus. Experience building Generative AI applications, conversational AI solutions, retrieval-augmented generation (RAG) architectures, and related techniques, tools, and libraries. Preferred Qualifications: 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Self-driven, adaptable, and willing to work across technologies and programming languages. Strong understanding of natural language processing concepts, including tokenization, word embeddings, and sequence models. Proficiency implementing and fine-tuning AI and machine learning models using frameworks such as TensorFlow, PyTorch, or scikit-learn. Understanding of machine learning and deep learning fundamentals, including neural network architectures, training procedures, transfer learning, model compression, and associated trade-offs. Ability to design, implement, and integrate AI components into larger enterprise systems. Familiarity with common robustness, reliability, security, and responsible-use considerations in AI systems. Experience working with large datasets, exploratory data analysis, data preprocessing, feature engineering, and model evaluation techniques. Exposure to leading-edge areas such as machine learning, deep learning, stream computing, MLOps, and modern AI integration patterns. Proficiency in front-end web development technologies such as React, Angular, and Node.js. Experience configuring build and deployment systems such as Docker, Jenkins, and Kubernetes. Expertise in multithreading, concurrency, and error handling. Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing enterprise-scale components. Knowledge of version control, CI/CD pipelines, and best practices for application and ML model deployment. Working knowledge of distributed in-memory computing technologies such as Redis. Understanding of enterprise security, certificate management, and related practices. Hands-on experience with Jenkins and container deployment architecture. Experience with OAuth 2.0, SSO, and authentication methods or protocols. Expertise in application security, SSDLC, and cryptography fundamentals. Experience applying AI-assisted engineering practices while independently validating generated code, tests, documentation, and technical recommendations. Experience in the payments technology industry is a plus. The Skills You Bring: Energy and Experience: A growth mindset, curiosity about technology, and enthusiasm for challenging projects on a global scale. Challenge the Status Quo: Comfort pushing boundaries and exploring solutions beyond traditional approaches. Language Expertise: Expertise in one or more development languages such as Java, Python, Node.js, C#, or C++. AI Builder: Experience building and deploying Generative AI, conversational AI, RAG, machine learning, modern services, and web applications with quality and scalability. Critical AI Judgment: Ability to evaluate AI-generated code and recommendations, identify failure modes, and apply independent engineering judgment. Learner: A consistent drive to learn technologies such as GenAI, machine learning, Angular, React, Kubernetes, and Docker. Partnership: Experience collaborating with Product, Test, DevOps, Cybersecurity, and Agile/Scrum teams. Information for US Applicants For roles located in the US, the estimated salary range for this position is $112,100 to $204,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Network & Security Engineer Senior Consultant operates Visa's internal data communications systems, including LANs and WANs. This role plans, designs, and implements networked systems, manages configurations, supports and troubleshoots network problems, and coordinates with vendors for installation of routers, bridges, concentrators, and switches. The position is responsible for project implementation, provides training, assists with proposal writing, and conducts project planning, cost analysis, and vendor comparisons. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities: Design, engineer, and support IP networks for Visa's commercial network infrastructure, connecting Visa to commercial clients. Plan, design, implement, and support network systems of moderate complexity in the commercial network environment. Provide network design documentation to project teams, peers, and network support organizations. Provision new client processing by completing necessary network updates and providing technical assistance to clients in support of network changes. Perform third-level support within Visa to resolve network issues and provide guidance to other Visa teams involved in network troubleshooting. Work with Cybersecurity to ensure Visa security standards are met and provide technical assistance for investigation and analysis of security events. Oversee management and maintenance of DDI (DNS, DHCP, and IPAM) infrastructure, ensuring high availability and reliability of DDI services. Implement DNS changes and updates aligned with business requirements; provision new domains, networks, ACLs, templates, subnets, and DHCP scopes. Develop self-service tools for application and infrastructure clients to gain better visibility of real-time network health and performance. Architect, design, and deliver innovative solutions to enable public cloud connectivity with Private DCs, including developing standard automation templates for deployment of public cloud infrastructure and platform components. Drive software development for Visa's Infrastructure as Code (IAC) efforts across Private/Hybrid/Multi Cloud environments. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Degree in Math, Science, Engineering, or Computer Science, Information Systems or related field OR Bachelor's degree in Math, Science, Engineering, or Computer Science, Information Systems or related field AND minimum two (2) years of experience in a directly related field OR minimum four (4) years of directly related experience. Experience in network design and engineering on customer-facing networks. Experience in IP networking, switching, and routing in MPLS-based networks. Experience with network hardware including certified experience with Cisco networking devices (formal certification to CCNP level or working towards CCNP is expected or relevant work experience). Experience and expertise with IP routing protocols OSPF and BGP, plus knowledge of Cisco encryption technologies (IPSec, SSL), standby protocols HSRP and VRRP, and network address translation (NAT). Experience in scripting to facilitate automation. Experience deploying and using SDWAN technologies, particularly Cisco and Versa. Experience working on connectivity solutions using leading public cloud platforms such as AWS and GCP. Experience working in a variety of network operating models including managed services. Experience in the use of network management tools such as Solarwinds and Netbrain. Experience implementing engineering solutions for network monitoring and alarming tools, leveraging vendors such as Netcool, IBM SevOne/ITNM, Solarwinds, Netscout, Netbrain, and Thousandeyes. Familiarity with DMVPN implementation in a high availability setting. Experience with DDI (DNS, DHCP, and IPAM) in an enterprise network, with a solid understanding of DNS and DHCP concepts. Experience with open-source infrastructure as code software and automation software development tools including Terraform, Terragrunt, env0, Ansible, Python, Chef, Puppet, or Salt. Experience with container technologies in a production environment (e.g. Docker, OpenShift, Kubernetes) and related ecosystem products. Information for US Applicants For roles located in the US, the estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Network & Security Engineer Senior Consultant operates Visa's internal data communications systems, including LANs and WANs. This role plans, designs, and implements networked systems, manages configurations, supports and troubleshoots network problems, and coordinates with vendors for installation of routers, bridges, concentrators, and switches. The position is responsible for project implementation, provides training, assists with proposal writing, and conducts project planning, cost analysis, and vendor comparisons. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities: Design, engineer, and support IP networks for Visa's commercial network infrastructure, connecting Visa to commercial clients. Plan, design, implement, and support network systems of moderate complexity in the commercial network environment. Provide network design documentation to project teams, peers, and network support organizations. Provision new client processing by completing necessary network updates and providing technical assistance to clients in support of network changes. Perform third-level support within Visa to resolve network issues and provide guidance to other Visa teams involved in network troubleshooting. Work with Cybersecurity to ensure Visa security standards are met and provide technical assistance for investigation and analysis of security events. Oversee management and maintenance of DDI (DNS, DHCP, and IPAM) infrastructure, ensuring high availability and reliability of DDI services. Implement DNS changes and updates aligned with business requirements; provision new domains, networks, ACLs, templates, subnets, and DHCP scopes. Develop self-service tools for application and infrastructure clients to gain better visibility of real-time network health and performance. Architect, design, and deliver innovative solutions to enable public cloud connectivity with Private DCs, including developing standard automation templates for deployment of public cloud infrastructure and platform components. Drive software development for Visa's Infrastructure as Code (IAC) efforts across Private/Hybrid/Multi Cloud environments. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Degree in Math, Science, Engineering, or Computer Science, Information Systems or related field OR Bachelor's degree in Math, Science, Engineering, or Computer Science, Information Systems or related field AND minimum two (2) years of experience in a directly related field OR minimum four (4) years of directly related experience. Experience in network design and engineering on customer-facing networks. Experience in IP networking, switching, and routing in MPLS-based networks. Experience with network hardware including certified experience with Cisco networking devices (formal certification to CCNP level or working towards CCNP is expected or relevant work experience). Experience and expertise with IP routing protocols OSPF and BGP, plus knowledge of Cisco encryption technologies (IPSec, SSL), standby protocols HSRP and VRRP, and network address translation (NAT). Experience in scripting to facilitate automation. Experience deploying and using SDWAN technologies, particularly Cisco and Versa. Experience working on connectivity solutions using leading public cloud platforms such as AWS and GCP. Experience working in a variety of network operating models including managed services. Experience in the use of network management tools such as Solarwinds and Netbrain. Experience implementing engineering solutions for network monitoring and alarming tools, leveraging vendors such as Netcool, IBM SevOne/ITNM, Solarwinds, Netscout, Netbrain, and Thousandeyes. Familiarity with DMVPN implementation in a high availability setting. Experience with DDI (DNS, DHCP, and IPAM) in an enterprise network, with a solid understanding of DNS and DHCP concepts. Experience with open-source infrastructure as code software and automation software development tools including Terraform, Terragrunt, env0, Ansible, Python, Chef, Puppet, or Salt. Experience with container technologies in a production environment (e.g. Docker, OpenShift, Kubernetes) and related ecosystem products. Information for US Applicants For roles located in the US, the estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: The Data Scientist is responsible for solving complex business problems using advanced data science techniques, AI/ML models, and data-driven frameworks. This role develops and executes a vision for data science capabilities, leading the design and development of large-scale systems and fostering innovation within the team. The Data Scientist collaborates closely with cross-functional teams to integrate data science solutions, communicates technical concepts to stakeholders, and influences business decisions with actionable insights. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities: Solve complex business problems using advanced data science techniques, AI/ML models, and frameworks. Develop and execute a vision for data science capabilities aligned with business goals. Lead the design and development of large-scale data science systems and foster innovation within the team. Apply advanced data science techniques and models to drive business impact and stay up-to-date with industry trends. Collaborate with cross-functional teams to integrate data science capabilities and communicate complex technical concepts to stakeholders. Develop and maintain expertise in multiple programming languages and data science tools. Identify opportunities for data science to drive business impact and present results to senior leadership and business partners. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2 or more years of work experience with a bachelor's degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD). Preferred Qualifications: 3 or more years of work experience with a bachelor's degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD). Experience with time series forecasting methodologies, including classical approaches such as SARIMA/SARIMAX or Vector-Autoregression / Vector-Error-Correction, and advanced local/global forecasting methods such as N-HiTS, TFT, DeepAR, NeuralProphet, or similar techniques. Familiarity with emerging time series foundation models and generative forecasting approaches, such as TimesFM, TimeGPT, or related AI-driven forecasting tools, with a demonstrated ability to stay current with new developments in forecasting and applied machine learning. Experience incorporating AI and automation capabilities into regular data science workflows to improve forecasting accuracy, experimentation speed, model monitoring, optimization, scalability, and overall team efficiency. Experience in developing advanced data science models. Experience in multiple programming languages (e.g., Python, R, Spark). Experience with data science tools and technologies (e.g., TensorFlow, PyTorch, scikit-learn). Experience working with real-world data sets and building scalable models from large-scale data. Experience working with cross-functional teams (e.g., product, engineering, marketing). Experience in project management and meeting deadlines in a fast-moving environment. Experience working in global organizations and collaborating with stakeholders and development teams across regions. Experience in deep learning, machine learning, recommendation systems, generative models, and statistical analyses. Experience working with global organizations and roles requiring collaboration with stakeholders and partners worldwide. Previous exposure to financial services or payments industry. Information for US Applicants For roles located in the US, the estimated salary range for this position is $137,400.00 to $ 212,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: The Data Scientist is responsible for solving complex business problems using advanced data science techniques, AI/ML models, and data-driven frameworks. This role develops and executes a vision for data science capabilities, leading the design and development of large-scale systems and fostering innovation within the team. The Data Scientist collaborates closely with cross-functional teams to integrate data science solutions, communicates technical concepts to stakeholders, and influences business decisions with actionable insights. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities: Solve complex business problems using advanced data science techniques, AI/ML models, and frameworks. Develop and execute a vision for data science capabilities aligned with business goals. Lead the design and development of large-scale data science systems and foster innovation within the team. Apply advanced data science techniques and models to drive business impact and stay up-to-date with industry trends. Collaborate with cross-functional teams to integrate data science capabilities and communicate complex technical concepts to stakeholders. Develop and maintain expertise in multiple programming languages and data science tools. Identify opportunities for data science to drive business impact and present results to senior leadership and business partners. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2 or more years of work experience with a bachelor's degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD). Preferred Qualifications: 3 or more years of work experience with a bachelor's degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD). Experience with time series forecasting methodologies, including classical approaches such as SARIMA/SARIMAX or Vector-Autoregression / Vector-Error-Correction, and advanced local/global forecasting methods such as N-HiTS, TFT, DeepAR, NeuralProphet, or similar techniques. Familiarity with emerging time series foundation models and generative forecasting approaches, such as TimesFM, TimeGPT, or related AI-driven forecasting tools, with a demonstrated ability to stay current with new developments in forecasting and applied machine learning. Experience incorporating AI and automation capabilities into regular data science workflows to improve forecasting accuracy, experimentation speed, model monitoring, optimization, scalability, and overall team efficiency. Experience in developing advanced data science models. Experience in multiple programming languages (e.g., Python, R, Spark). Experience with data science tools and technologies (e.g., TensorFlow, PyTorch, scikit-learn). Experience working with real-world data sets and building scalable models from large-scale data. Experience working with cross-functional teams (e.g., product, engineering, marketing). Experience in project management and meeting deadlines in a fast-moving environment. Experience working in global organizations and collaborating with stakeholders and development teams across regions. Experience in deep learning, machine learning, recommendation systems, generative models, and statistical analyses. Experience working with global organizations and roles requiring collaboration with stakeholders and partners worldwide. Previous exposure to financial services or payments industry. Information for US Applicants For roles located in the US, the estimated salary range for this position is $137,400.00 to $ 212,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Machine Learning Engineer / Predictive Analytics Consultant Preferred Locations: Birmingham, AL or Dallas, TX Position Overview We are seeking a hands-on Machine Learning Engineer / Predictive Analytics Consultant to join an established machine learning team focused on scaling predictive analytics capabilities across the business. This role will support high-impact initiatives primarily focused on sales and marketing forecasting, predictive modeling, and business intelligence transformation efforts. The organization has already built out a mature cloud and big data environment and is now focused on increasing delivery capacity, accelerating project timelines, and expanding the team's ability to support growing business demand. This individual will help transition the business beyond traditional dashboarding and reporting into forward-looking predictive analytics and forecasting solutions. This is a highly collaborative but autonomous role requiring someone who can operate with minimal guidance, solve complex business problems independently, and deliver practical machine learning solutions at enterprise scale. Key Responsibilities Design, build, test, and deploy machine learning and predictive analytics models using large-scale structured and unstructured datasets Develop forecasting and predictive modeling solutions supporting sales, marketing, and operational business initiatives Partner directly with business stakeholders to translate ambiguous business requests into actionable data solutions Perform exploratory data analysis, feature engineering, model selection, validation, tuning, and performance optimization Work with existing enterprise-scale cloud and big data environments to support scalable analytics initiatives Help increase team throughput by accelerating project delivery and supporting a growing backlog of analytics requests Collaborate with cross-functional teams including analytics, engineering, and business leadership Communicate analytical findings and model outcomes clearly to both technical and non-technical stakeholders Contribute to ongoing improvements in predictive analytics processes, scalability, and operational efficiency Required Qualifications 5+ years of experience in Machine Learning, Predictive Analytics, Data Science, or related data-focused roles Strong hands-on experience with: Python SQL Spark / PySpark (Nice to have) Snowflake (Nice to have) Experience building machine learning and predictive models from the ground up Experience working with large-scale datasets and distributed data processing environments Strong understanding of statistical analysis, forecasting, predictive modeling, and machine learning methodologies Experience operating within cloud-based analytics ecosystems (AWS, Azure, or GCP) Proven ability to work independently with minimal direction Strong analytical thinking and problem-solving skills Ability to translate business problems into scalable technical solutions Preferred Qualifications Experience supporting sales and marketing analytics initiatives Experience with forecasting and business performance prediction models Experience working in enterprise-scale machine learning environments Exposure to Databricks or similar modern data platforms Experience communicating directly with business stakeholders and leadership teams Ideal Candidate Profile The ideal candidate is not someone who simply executes assigned tasks. We are looking for a proactive problem solver who can independently identify opportunities, work through ambiguity, and deliver practical machine learning solutions that drive measurable business value. This individual should be comfortable operating in a fast-paced environment with evolving priorities and growing demand for predictive analytics capabilities. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
Machine Learning Engineer / Predictive Analytics Consultant Preferred Locations: Birmingham, AL or Dallas, TX Position Overview We are seeking a hands-on Machine Learning Engineer / Predictive Analytics Consultant to join an established machine learning team focused on scaling predictive analytics capabilities across the business. This role will support high-impact initiatives primarily focused on sales and marketing forecasting, predictive modeling, and business intelligence transformation efforts. The organization has already built out a mature cloud and big data environment and is now focused on increasing delivery capacity, accelerating project timelines, and expanding the team's ability to support growing business demand. This individual will help transition the business beyond traditional dashboarding and reporting into forward-looking predictive analytics and forecasting solutions. This is a highly collaborative but autonomous role requiring someone who can operate with minimal guidance, solve complex business problems independently, and deliver practical machine learning solutions at enterprise scale. Key Responsibilities Design, build, test, and deploy machine learning and predictive analytics models using large-scale structured and unstructured datasets Develop forecasting and predictive modeling solutions supporting sales, marketing, and operational business initiatives Partner directly with business stakeholders to translate ambiguous business requests into actionable data solutions Perform exploratory data analysis, feature engineering, model selection, validation, tuning, and performance optimization Work with existing enterprise-scale cloud and big data environments to support scalable analytics initiatives Help increase team throughput by accelerating project delivery and supporting a growing backlog of analytics requests Collaborate with cross-functional teams including analytics, engineering, and business leadership Communicate analytical findings and model outcomes clearly to both technical and non-technical stakeholders Contribute to ongoing improvements in predictive analytics processes, scalability, and operational efficiency Required Qualifications 5+ years of experience in Machine Learning, Predictive Analytics, Data Science, or related data-focused roles Strong hands-on experience with: Python SQL Spark / PySpark (Nice to have) Snowflake (Nice to have) Experience building machine learning and predictive models from the ground up Experience working with large-scale datasets and distributed data processing environments Strong understanding of statistical analysis, forecasting, predictive modeling, and machine learning methodologies Experience operating within cloud-based analytics ecosystems (AWS, Azure, or GCP) Proven ability to work independently with minimal direction Strong analytical thinking and problem-solving skills Ability to translate business problems into scalable technical solutions Preferred Qualifications Experience supporting sales and marketing analytics initiatives Experience with forecasting and business performance prediction models Experience working in enterprise-scale machine learning environments Exposure to Databricks or similar modern data platforms Experience communicating directly with business stakeholders and leadership teams Ideal Candidate Profile The ideal candidate is not someone who simply executes assigned tasks. We are looking for a proactive problem solver who can independently identify opportunities, work through ambiguity, and deliver practical machine learning solutions that drive measurable business value. This individual should be comfortable operating in a fast-paced environment with evolving priorities and growing demand for predictive analytics capabilities. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Cyber Product Development team is looking for a DevSecOps focused Software engineer with a passion for GenAI/Agentic development,Open source & Automation solutioning,and desire to apply development skills to solve problems via and integrated approach. You will be responsible for working with stakeholders to collect detailed requirements and develop solutions through coding to further Cyber Security initiatives. In this position, you are a passionate and talented engineer/developer who will independently drive deliverablesand utilize complex problem-solving abilities and coding/testing/debugging skillswithin a team environment. You must be dedicated to working with stakeholders, adhering to timelines & delivering production-ready code in short timeframes and willing to go beyond the routine. Essential Functions: Use modern GenAI coding tools and agentic development patterns to rapidly design, build, test, and deliver cybersecurity automation solutions. AgenticDesign Patterns & Methods creating and using agents, sub agents, agent swarms, memory, context and prompt refinement. Develop with Python to create agents and sub-agents for alert triage, evidence collection, enrichment, investigation summarization, remediation recommendations, and analyst workflow automation. Delivery production ready code using cutting edge development tools and harnesses (Codex, Claude Code, CLINE etc) focusing on developing with supervisor-agent workflows that coordinate planning, coding, validation. Comfortable &highlyproficient with Codex, Claude Code or CLINE. Develop and release cybersecurity investigation agents with safe tool use, clear execution boundaries, and auditability across existing large tool bases. Create GenAI-enabled MCP, A2A, & Tool based REST APIs integrations. Work in both relational (SQL), non-relational databases (Elastic) & Cloudbased data storage systems. Build production-ready Python, Django, Linux web-stack, and containerized applications for secure internal tools, APIs, dashboards, and cybersecurity automation services. Apply SQL, Elastic Stack, Lucene-based search, and large-scale data analysis to correlate security signals and support cybersecurity investigations. Design, containerize, deploy, and operationalize solutions using CI/CD, automated testing, validation, monitoring, and quality assurance practices. Validate agentic systems through unit testing, integration testing, regression testing, security testing, tool-call review, generated-code review, and agent behavior evaluation. Troubleshoot and optimize Python applications, Linux environments, containers, APIs, web services, and cybersecurity automation workflows. Work with stakeholders to clarify requirements, iterate on designs, deliver working solutions, document outcomes, and support production deployments. Communicate clearly and collaborate effectively across cybersecurity, engineering, operations, and product teams in a fast-moving delivery environment. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Product Development Experience Agent Development experience Strong understanding of Cybersecurity Incident Response concepts Agentic Design Patterns & Methods - using Generative AI models via function calling, specialized prompting. Comfortable with concepts of Langchain/smith, Crew ai/Camel ai and other GenAI agent & tool based solutions. Preferred Qualifications: 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Masters graduates must have 2+ years of relevant work experience to qualify. Minimum Bachelor's degree required from an accredited institution. Hands on experience in developing & coding GenAI Agentic solutions using GenAI design patterns and concepts using Python across a large code base. Experience standard software development practices, usage of source control, CI/CD pipelines & strong coding background. Strong understanding of Cybersecurity Incident Response concepts Agentic Design Patterns & Methods - using Generative AI models via function calling, specialized prompting. Comfortable with concepts of Langchain/smith, Crew ai/Camel ai and other GenAI agent & tool based solutions. Linux - Strong Linux and systems engineering knowledge. Python - Expert level experience with Python, Python web frameworks, Web Front End - Django/Angular/React and/or Java Script experience. Independent - no micromanaging here, but you must be able to communicate via continuous documentation, JIRA Ticketing updates Experience in Project life cycle activities on development and maintenance projects. Including CI/CD and tools development. 4+ years in Python or other similar development technology. Strong customer centric mindset. Proactive sense of urgency and 'can do' attitude Strategic thinker who can balance big picture strategy with detailed, flawless execution Financial services and card payments experience is a plus Excellent communication skills Excellent team player Anthropic Claude, OpenAI Codex, OSCP (Offensive Security Certified Professional), or similar AI engineering and cybersecurity certifications are a plus. Desired Skills: Python development experience for cybersecurity automation, investigation workflows, API integrations, and production support. Cybersecurity incident response experience, including alert triage, evidence collection, enrichment, containment, remediation tracking, and analyst workflow improvement. AI development design-pattern experience, including agentic workflows, tool-calling, supervisor agents, sub-agents, planning agents, validation agents, and context management. SOAR and security platform experience, SIEM tools, WAF, firewall, endpoint, cloud security, or threat-intelligence platforms. Information for US Applicants For roles located in the US, the estimated salary range for this position is $116,800.00 to $ 180,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Cyber Product Development team is looking for a DevSecOps focused Software engineer with a passion for GenAI/Agentic development,Open source & Automation solutioning,and desire to apply development skills to solve problems via and integrated approach. You will be responsible for working with stakeholders to collect detailed requirements and develop solutions through coding to further Cyber Security initiatives. In this position, you are a passionate and talented engineer/developer who will independently drive deliverablesand utilize complex problem-solving abilities and coding/testing/debugging skillswithin a team environment. You must be dedicated to working with stakeholders, adhering to timelines & delivering production-ready code in short timeframes and willing to go beyond the routine. Essential Functions: Use modern GenAI coding tools and agentic development patterns to rapidly design, build, test, and deliver cybersecurity automation solutions. AgenticDesign Patterns & Methods creating and using agents, sub agents, agent swarms, memory, context and prompt refinement. Develop with Python to create agents and sub-agents for alert triage, evidence collection, enrichment, investigation summarization, remediation recommendations, and analyst workflow automation. Delivery production ready code using cutting edge development tools and harnesses (Codex, Claude Code, CLINE etc) focusing on developing with supervisor-agent workflows that coordinate planning, coding, validation. Comfortable &highlyproficient with Codex, Claude Code or CLINE. Develop and release cybersecurity investigation agents with safe tool use, clear execution boundaries, and auditability across existing large tool bases. Create GenAI-enabled MCP, A2A, & Tool based REST APIs integrations. Work in both relational (SQL), non-relational databases (Elastic) & Cloudbased data storage systems. Build production-ready Python, Django, Linux web-stack, and containerized applications for secure internal tools, APIs, dashboards, and cybersecurity automation services. Apply SQL, Elastic Stack, Lucene-based search, and large-scale data analysis to correlate security signals and support cybersecurity investigations. Design, containerize, deploy, and operationalize solutions using CI/CD, automated testing, validation, monitoring, and quality assurance practices. Validate agentic systems through unit testing, integration testing, regression testing, security testing, tool-call review, generated-code review, and agent behavior evaluation. Troubleshoot and optimize Python applications, Linux environments, containers, APIs, web services, and cybersecurity automation workflows. Work with stakeholders to clarify requirements, iterate on designs, deliver working solutions, document outcomes, and support production deployments. Communicate clearly and collaborate effectively across cybersecurity, engineering, operations, and product teams in a fast-moving delivery environment. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Product Development Experience Agent Development experience Strong understanding of Cybersecurity Incident Response concepts Agentic Design Patterns & Methods - using Generative AI models via function calling, specialized prompting. Comfortable with concepts of Langchain/smith, Crew ai/Camel ai and other GenAI agent & tool based solutions. Preferred Qualifications: 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Masters graduates must have 2+ years of relevant work experience to qualify. Minimum Bachelor's degree required from an accredited institution. Hands on experience in developing & coding GenAI Agentic solutions using GenAI design patterns and concepts using Python across a large code base. Experience standard software development practices, usage of source control, CI/CD pipelines & strong coding background. Strong understanding of Cybersecurity Incident Response concepts Agentic Design Patterns & Methods - using Generative AI models via function calling, specialized prompting. Comfortable with concepts of Langchain/smith, Crew ai/Camel ai and other GenAI agent & tool based solutions. Linux - Strong Linux and systems engineering knowledge. Python - Expert level experience with Python, Python web frameworks, Web Front End - Django/Angular/React and/or Java Script experience. Independent - no micromanaging here, but you must be able to communicate via continuous documentation, JIRA Ticketing updates Experience in Project life cycle activities on development and maintenance projects. Including CI/CD and tools development. 4+ years in Python or other similar development technology. Strong customer centric mindset. Proactive sense of urgency and 'can do' attitude Strategic thinker who can balance big picture strategy with detailed, flawless execution Financial services and card payments experience is a plus Excellent communication skills Excellent team player Anthropic Claude, OpenAI Codex, OSCP (Offensive Security Certified Professional), or similar AI engineering and cybersecurity certifications are a plus. Desired Skills: Python development experience for cybersecurity automation, investigation workflows, API integrations, and production support. Cybersecurity incident response experience, including alert triage, evidence collection, enrichment, containment, remediation tracking, and analyst workflow improvement. AI development design-pattern experience, including agentic workflows, tool-calling, supervisor agents, sub-agents, planning agents, validation agents, and context management. SOAR and security platform experience, SIEM tools, WAF, firewall, endpoint, cloud security, or threat-intelligence platforms. Information for US Applicants For roles located in the US, the estimated salary range for this position is $116,800.00 to $ 180,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
ERP Systems Analyst (Manufacturing) Location: Birmingham, AL (On-Site) Position Overview Our client is seeking an ERP Systems Analyst to support, optimize, and enhance manufacturing business systems while assisting with ongoing ERP implementation and user adoption initiatives. This individual will serve as a key liaison between manufacturing operations, business users, IT, and external vendors. The role combines ERP support, process improvement, reporting, troubleshooting, user training, and implementation support within a growing manufacturing environment. The ideal candidate will have experience supporting ERP systems in a manufacturing setting and possess strong communication skills, a customer-focused mindset, and the ability to help users successfully navigate system and process changes. Responsibilities Provide day-to-day support for ERP users across manufacturing and business operations. Troubleshoot ERP-related issues and respond to user requests through the ticketing system. Assist with ERP implementation, migration, testing, and deployment activities. Support user adoption efforts through training, documentation, and process guidance. Create and maintain reports, dashboards, and system queries. Work with internal stakeholders to identify process improvements and system enhancement opportunities. Assist with data validation, data cleanup, and system maintenance activities. Coordinate with external ERP consultants and vendors on advanced support requests and projects. Document business processes, workflows, and system procedures. Serve as a trusted resource for manufacturing, inventory, purchasing, and operational teams. Required Qualifications 3+ years of experience supporting, administering, implementing, or analyzing ERP systems. Experience working within a manufacturing environment. Understanding of manufacturing business processes including: Inventory Management Purchasing Production Operations Order-to-Cash / Quote-to-Cash Material Planning Experience working with reports, dashboards, and data analysis tools. Basic SQL or database query experience. Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills. Ability to train, support, and build relationships with end users. Self-motivated with strong initiative and a desire to continuously learn. Preferred Qualifications Experience with Epicor Kinetic, Epicor Prophet 21 (P21), SAP, Oracle, Microsoft Dynamics, Infor, Acumatica, NetSuite, JD Edwards, QAD, Plex, or similar ERP platforms. Experience supporting ERP implementations or system migrations. Experience with ERP reporting, dashboard development, workflow automation, or system configuration. Knowledge of manufacturing costing, inventory control, and production planning processes. What Success Looks Like The successful candidate will become a trusted ERP resource for the organization by helping users solve problems, improve processes, and maximize the value of the company's ERP investment. This role requires a balance of technical aptitude, business process understanding, and strong relationship-building skills. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
ERP Systems Analyst (Manufacturing) Location: Birmingham, AL (On-Site) Position Overview Our client is seeking an ERP Systems Analyst to support, optimize, and enhance manufacturing business systems while assisting with ongoing ERP implementation and user adoption initiatives. This individual will serve as a key liaison between manufacturing operations, business users, IT, and external vendors. The role combines ERP support, process improvement, reporting, troubleshooting, user training, and implementation support within a growing manufacturing environment. The ideal candidate will have experience supporting ERP systems in a manufacturing setting and possess strong communication skills, a customer-focused mindset, and the ability to help users successfully navigate system and process changes. Responsibilities Provide day-to-day support for ERP users across manufacturing and business operations. Troubleshoot ERP-related issues and respond to user requests through the ticketing system. Assist with ERP implementation, migration, testing, and deployment activities. Support user adoption efforts through training, documentation, and process guidance. Create and maintain reports, dashboards, and system queries. Work with internal stakeholders to identify process improvements and system enhancement opportunities. Assist with data validation, data cleanup, and system maintenance activities. Coordinate with external ERP consultants and vendors on advanced support requests and projects. Document business processes, workflows, and system procedures. Serve as a trusted resource for manufacturing, inventory, purchasing, and operational teams. Required Qualifications 3+ years of experience supporting, administering, implementing, or analyzing ERP systems. Experience working within a manufacturing environment. Understanding of manufacturing business processes including: Inventory Management Purchasing Production Operations Order-to-Cash / Quote-to-Cash Material Planning Experience working with reports, dashboards, and data analysis tools. Basic SQL or database query experience. Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills. Ability to train, support, and build relationships with end users. Self-motivated with strong initiative and a desire to continuously learn. Preferred Qualifications Experience with Epicor Kinetic, Epicor Prophet 21 (P21), SAP, Oracle, Microsoft Dynamics, Infor, Acumatica, NetSuite, JD Edwards, QAD, Plex, or similar ERP platforms. Experience supporting ERP implementations or system migrations. Experience with ERP reporting, dashboard development, workflow automation, or system configuration. Knowledge of manufacturing costing, inventory control, and production planning processes. What Success Looks Like The successful candidate will become a trusted ERP resource for the organization by helping users solve problems, improve processes, and maximize the value of the company's ERP investment. This role requires a balance of technical aptitude, business process understanding, and strong relationship-building skills. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
The ideal candidate is a curious, analytical problem solver who can investigate ambiguous questions, connect disparate data points, build well-supported points of view, and communicate what the findings mean for OCI. You will partner closely the strategic intelligence lead and cross-functional stakeholders to develop forecasting models, decision frameworks, executive narratives, and other intelligence deliverables. This role is based in Nashville, TN. We are seeking candidates who are local to Nashville, TN or willing to relocate to Nashville, TN Responsibilities Support strategic intelligence initiatives to identify market shifts, competitive moves, emerging threats, and growth opportunities for OCI. Analyze the AI and cloud infrastructure landscape, including customer demand, cloud service provider investments, GPU/ASIC adoption, semiconductor supply, capacity, pricing, and technology trends. Conduct competitive analysis across hyperscalers, AI infrastructure providers, semiconductor companies, and emerging technology players to understand their strategies, investments, product roadmaps, and sources of competitive advantage. Develop well-supported points of view on market and competitive dynamics; translate complex signals into clear insights and recommendations. Build and maintain forecasting models and analytical frameworks to assess market growth, supply-and-demand dynamics, capacity requirements, and business outcomes. Identify market whitespace, customer needs, competitive gaps, and emerging opportunities that can inform OCI's product portfolio and growth strategy. Create executive-ready briefing, dashboards, and decision frameworks that explain what is happening, why it matters, where consensus may be wrong, and what potential action OCI can take. Partner with product leaders and strategic intelligence lead to frame strategic questions, assess opportunities, and support product strategy and investment decisions. Collaborate across Product, Engineering, Finance, Sales, Marketing, and Strategy teams to validate insights and translate intelligence into business action. Qualifications Intellectual curiosity and the ability to develop independent point of view rather than simply summarize existing research. 6+ years of experience in engineering, product management, competitive intelligence, market analysis, investment research, consulting, capacity planning, or related analytical role within cloud infrastructure, AI infrastructure, datacenters, or semiconductors. Bachelor's degree in engineering, computer science, economics, finance, statistic, mathematics, or a related field. Ability to develop a strong, evidence-based understanding of markets, customers, competitors, and technology trends, and to translate that understanding into clear, actionable recommendations. Strong technical knowledge of compute infrastructure or demonstrated ability to quickly understand complex technical products and markets. Ability to synthesize structured and unstructured information into clear, evidence-based conclusions. Experience conducting market and competitive research, developing forecasts or business cases, testing hypotheses, and working with incomplete or ambiguous data. Ability to translate market and competitive insights into practical recommendations for product, go-to-market, and investment decisions. Excellent written and verbal communication skills, including the ability to create clear executive-facing presentations and narratives. Collaborative working style and ability to partner effectively with Product, Engineering, Finance, Sales, Marketing, and Strategy teams. Preferred Qualifications Experience with cloud infrastructure, AI systems, datacenters, CPUs, GPU/accelerators, semiconductors, datacenter, or networking. Prior engineering, systems architecture, or technical product management experience. Experience in competitive intelligence, market research, investment research, corporate strategy, or strategic analysis. Experience building market models, capacity forecasts, pricing analysis, or financial projections. MBA or relevant advanced technical degree. Responsibilities Key Responsibilities Product Analysis - Market Analysis: -Evaluates business value, feasibility, and internal and/or external user needs of products/features. -Collaborates with internal and external stakeholders to ensure alignment between the customer, the market, and Oracle's goals and strategy. -Conducts analysis of market trends and the competitive landscape to contribute to competitive positioning. -Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features. Product Analysis - Solution Identification: -Identifies customers' unmet or unknown needs, market opportunities for products, and/or regulatory requirements. -Develops problem statements for products with moderate complexity and forms hypotheses for new products. -Takes independent ownership of the solutioning process by collaborating with internal and external stakeholders to identify solutions. -Evaluates and validates different solutions to make informed decisions on enhancing existing products/features or introducing new products/features. -Creates and maintains required solution artifacts (e.g., regulatory requirements, functional and non-functional requirements). Product Ownership - Product Development and Road mapping: -Manages the product lifecycle from planning to release. -Owns the roadmap for multiple small-scope products/features, ensuring alignment with business objectives. -Develops feature requirements, resources, and best practices for internal stakeholders. -Collaborates with stakeholders to mitigate risks and resolve issues. -Tracks and analyzes existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) to generate insights on product optimization. -Writes user stories and acceptance criteria to maintain high product quality. -Determines the features or experiences to prioritize in the roadmap, aligning them with success criteria and Objectives and Key Results (OKRs). Product Ownership - Product Leadership and Influence: -Acts as an innovation leader for a small-scope product/feature, providing recommendations for overall strategy and direction of products. -Participates in the development of products to optimize the customer experience and align with business goals. -Collaborates with team to drive new feature development using agile and continuous-delivery methodology. Alignment and Collaboration: -Collaborates with cross-functional partners, ensuring alignment across teams within the organization. -Identifies pushback from stakeholders and uses data to address it. -Works with senior team members to identify potential solutions tied to OKRs and Key Performance Indicators (KPIs). -Partners with others in driving business impact across organizations, and tracking success criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features. -Contributes to defining parameters for user testing and provides input on product iterations based on test results. Customer-Centricity: -Takes an active role in advocating for the customer throughout the product lifecycle, beginning to anticipate customer needs. -Engages with customers to gather feedback and understand their experiences with Oracle's products and services. -Collaborates with customers to understand how to align Oracle product capabilities with customers' specific business goals. -Captures customer requirements to define new product capabilities and develop feature designs. -Engages directly with product consumers during implementations to ensure the product meets their needs. -Coordinates with senior team members to review and prioritize customer issues to ensure satisfaction and quality, escalating the chain as required. Product Release - Go-to-Market: -Collaborates with senior team members to develop release overview, field presentations, and demos for the field team. -Contributes to recruiting and supporting early adopters to validate product solutions. -Supports the development of user documentation by drafting components of the document. -Tracks product metrics about adoption, identifying trends and patterns in user behavior. -Contributes to presenting product demonstrations to internal and/or external customers, partners, industry analysts, and field. Core Responsibilities Planning & Execution: -Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. -Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency. Collaboration & Partnership: -Collaborates across teams to align on expectations and achieve shared objectives. -Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. -Actively listens to diverse perspectives and asks questions to ensure understanding of others. Problem Solving: -Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate click apply for full job details
09/25/2026
Full time
The ideal candidate is a curious, analytical problem solver who can investigate ambiguous questions, connect disparate data points, build well-supported points of view, and communicate what the findings mean for OCI. You will partner closely the strategic intelligence lead and cross-functional stakeholders to develop forecasting models, decision frameworks, executive narratives, and other intelligence deliverables. This role is based in Nashville, TN. We are seeking candidates who are local to Nashville, TN or willing to relocate to Nashville, TN Responsibilities Support strategic intelligence initiatives to identify market shifts, competitive moves, emerging threats, and growth opportunities for OCI. Analyze the AI and cloud infrastructure landscape, including customer demand, cloud service provider investments, GPU/ASIC adoption, semiconductor supply, capacity, pricing, and technology trends. Conduct competitive analysis across hyperscalers, AI infrastructure providers, semiconductor companies, and emerging technology players to understand their strategies, investments, product roadmaps, and sources of competitive advantage. Develop well-supported points of view on market and competitive dynamics; translate complex signals into clear insights and recommendations. Build and maintain forecasting models and analytical frameworks to assess market growth, supply-and-demand dynamics, capacity requirements, and business outcomes. Identify market whitespace, customer needs, competitive gaps, and emerging opportunities that can inform OCI's product portfolio and growth strategy. Create executive-ready briefing, dashboards, and decision frameworks that explain what is happening, why it matters, where consensus may be wrong, and what potential action OCI can take. Partner with product leaders and strategic intelligence lead to frame strategic questions, assess opportunities, and support product strategy and investment decisions. Collaborate across Product, Engineering, Finance, Sales, Marketing, and Strategy teams to validate insights and translate intelligence into business action. Qualifications Intellectual curiosity and the ability to develop independent point of view rather than simply summarize existing research. 6+ years of experience in engineering, product management, competitive intelligence, market analysis, investment research, consulting, capacity planning, or related analytical role within cloud infrastructure, AI infrastructure, datacenters, or semiconductors. Bachelor's degree in engineering, computer science, economics, finance, statistic, mathematics, or a related field. Ability to develop a strong, evidence-based understanding of markets, customers, competitors, and technology trends, and to translate that understanding into clear, actionable recommendations. Strong technical knowledge of compute infrastructure or demonstrated ability to quickly understand complex technical products and markets. Ability to synthesize structured and unstructured information into clear, evidence-based conclusions. Experience conducting market and competitive research, developing forecasts or business cases, testing hypotheses, and working with incomplete or ambiguous data. Ability to translate market and competitive insights into practical recommendations for product, go-to-market, and investment decisions. Excellent written and verbal communication skills, including the ability to create clear executive-facing presentations and narratives. Collaborative working style and ability to partner effectively with Product, Engineering, Finance, Sales, Marketing, and Strategy teams. Preferred Qualifications Experience with cloud infrastructure, AI systems, datacenters, CPUs, GPU/accelerators, semiconductors, datacenter, or networking. Prior engineering, systems architecture, or technical product management experience. Experience in competitive intelligence, market research, investment research, corporate strategy, or strategic analysis. Experience building market models, capacity forecasts, pricing analysis, or financial projections. MBA or relevant advanced technical degree. Responsibilities Key Responsibilities Product Analysis - Market Analysis: -Evaluates business value, feasibility, and internal and/or external user needs of products/features. -Collaborates with internal and external stakeholders to ensure alignment between the customer, the market, and Oracle's goals and strategy. -Conducts analysis of market trends and the competitive landscape to contribute to competitive positioning. -Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features. Product Analysis - Solution Identification: -Identifies customers' unmet or unknown needs, market opportunities for products, and/or regulatory requirements. -Develops problem statements for products with moderate complexity and forms hypotheses for new products. -Takes independent ownership of the solutioning process by collaborating with internal and external stakeholders to identify solutions. -Evaluates and validates different solutions to make informed decisions on enhancing existing products/features or introducing new products/features. -Creates and maintains required solution artifacts (e.g., regulatory requirements, functional and non-functional requirements). Product Ownership - Product Development and Road mapping: -Manages the product lifecycle from planning to release. -Owns the roadmap for multiple small-scope products/features, ensuring alignment with business objectives. -Develops feature requirements, resources, and best practices for internal stakeholders. -Collaborates with stakeholders to mitigate risks and resolve issues. -Tracks and analyzes existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) to generate insights on product optimization. -Writes user stories and acceptance criteria to maintain high product quality. -Determines the features or experiences to prioritize in the roadmap, aligning them with success criteria and Objectives and Key Results (OKRs). Product Ownership - Product Leadership and Influence: -Acts as an innovation leader for a small-scope product/feature, providing recommendations for overall strategy and direction of products. -Participates in the development of products to optimize the customer experience and align with business goals. -Collaborates with team to drive new feature development using agile and continuous-delivery methodology. Alignment and Collaboration: -Collaborates with cross-functional partners, ensuring alignment across teams within the organization. -Identifies pushback from stakeholders and uses data to address it. -Works with senior team members to identify potential solutions tied to OKRs and Key Performance Indicators (KPIs). -Partners with others in driving business impact across organizations, and tracking success criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features. -Contributes to defining parameters for user testing and provides input on product iterations based on test results. Customer-Centricity: -Takes an active role in advocating for the customer throughout the product lifecycle, beginning to anticipate customer needs. -Engages with customers to gather feedback and understand their experiences with Oracle's products and services. -Collaborates with customers to understand how to align Oracle product capabilities with customers' specific business goals. -Captures customer requirements to define new product capabilities and develop feature designs. -Engages directly with product consumers during implementations to ensure the product meets their needs. -Coordinates with senior team members to review and prioritize customer issues to ensure satisfaction and quality, escalating the chain as required. Product Release - Go-to-Market: -Collaborates with senior team members to develop release overview, field presentations, and demos for the field team. -Contributes to recruiting and supporting early adopters to validate product solutions. -Supports the development of user documentation by drafting components of the document. -Tracks product metrics about adoption, identifying trends and patterns in user behavior. -Contributes to presenting product demonstrations to internal and/or external customers, partners, industry analysts, and field. Core Responsibilities Planning & Execution: -Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. -Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency. Collaboration & Partnership: -Collaborates across teams to align on expectations and achieve shared objectives. -Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. -Actively listens to diverse perspectives and asks questions to ensure understanding of others. Problem Solving: -Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate click apply for full job details