Job DescriptionJob Description Controls Programmer (BMS / BAS / Industrial Automation) Location: South Bend, IN Travel: Occasional Regional Travel for Commissioning and Field Support Company: JSET Automated Technologies About JSET Automated Technologies JSET Automated Technologies specializes in Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), industrial controls, and mission-critical infrastructure projects. Our teams support advanced automation and controls installations across data centers, industrial facilities, and critical infrastructure environments throughout the United States. This role is ideal for candidates with experience as a Controls Programmer, Automation Engineer, Building Automation Programmer, BAS Programmer, BMS Programmer, PLC Programmer, SCADA Programmer, or Controls Specialist. Position Overview JSET Automated Technologies is seeking a Controls Programmer to develop, implement, troubleshoot, and support automation systems for industrial and building automation projects. This is a hands-on programming role that combines software development with real-world field support. The ideal candidate enjoys seeing systems operate in the field, collaborating with technicians and commissioning teams, and solving complex automation challenges during startup and commissioning activities. While this position will primarily support projects in the South Bend region, candidates should be open to occasional travel for commissioning, startup, and project support activities. What You'll Do Program, configure, and troubleshoot DDC controllers and PLC-based control systems Develop control logic, sequences of operation, alarms, trends, schedules, and point databases Create operator interfaces, HMI graphics, dashboards, and visualization screens Configure and document BACnet, Modbus, and related communication protocols Support field commissioning, startup, and functional testing activities Troubleshoot control logic, communication issues, I/O problems, and device integration challenges Work closely with field technicians, project managers, engineers, and commissioning teams Support Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) Maintain accurate documentation, backups, and version control of control system programs Assist with system optimization, performance improvements, and customer support activities Participate in project turnover and closeout processes Required Qualifications 2+ years of experience programming industrial automation, building automation, or control systems Experience with one or more of the following platforms: Niagara (Tridium) Ignition PLC-based automation systems Rockwell Automation platforms preferred Strong understanding of control sequences and system operation Ability to troubleshoot automation systems in live operational environments Experience working with field teams during installation, startup, and commissioning activities Understanding of networking fundamentals and industrial communications Ability to read and interpret electrical drawings, controls schematics, and sequence of operations documents Strong problem-solving and communication skills Valid driver's license and ability to travel as needed Preferred Qualifications Experience with Building Automation Systems (BAS) or Building Management Systems (BMS) Experience with Electrical Power Monitoring Systems (EPMS) Experience with data center, industrial, manufacturing, or mission-critical projects Familiarity with BACnet, Modbus TCP/IP, Modbus RTU, or other industrial communication protocols Experience developing HMI graphics and operator dashboards Associate's or Bachelor's degree in Engineering, Automation, Controls, Computer Science, Electrical Technology, or related field Experience supporting commissioning and startup activities Benefits Competitive Compensation Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off and Paid Holidays Company-Paid Life Insurance Career Advancement Opportunities Ongoing Technical Training and Professional Development Exposure to Advanced Data Center, Industrial, and Critical Infrastructure Projects Work Environment Hybrid field and office environment Work in active construction, industrial, and operational facilities Occasional travel for project startup, commissioning, and customer support Collaboration with field technicians, engineers, project managers, and commissioning teams Participation in startup and troubleshooting activities within mission-critical environments Join the JSET Team If you're passionate about automation, controls, and solving complex technical challenges, JSET offers an opportunity to work on cutting-edge projects while growing your career alongside an experienced team of automation professionals. Apply today and help deliver the systems that power modern data centers, industrial facilities, and critical infrastructure projects. Work Authorization: Applicants must be authorized to work in the United States on a full-time basis. JSET Automated Technologies does not sponsor employment visas for this position.
09/23/2026
Full time
Job DescriptionJob Description Controls Programmer (BMS / BAS / Industrial Automation) Location: South Bend, IN Travel: Occasional Regional Travel for Commissioning and Field Support Company: JSET Automated Technologies About JSET Automated Technologies JSET Automated Technologies specializes in Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), industrial controls, and mission-critical infrastructure projects. Our teams support advanced automation and controls installations across data centers, industrial facilities, and critical infrastructure environments throughout the United States. This role is ideal for candidates with experience as a Controls Programmer, Automation Engineer, Building Automation Programmer, BAS Programmer, BMS Programmer, PLC Programmer, SCADA Programmer, or Controls Specialist. Position Overview JSET Automated Technologies is seeking a Controls Programmer to develop, implement, troubleshoot, and support automation systems for industrial and building automation projects. This is a hands-on programming role that combines software development with real-world field support. The ideal candidate enjoys seeing systems operate in the field, collaborating with technicians and commissioning teams, and solving complex automation challenges during startup and commissioning activities. While this position will primarily support projects in the South Bend region, candidates should be open to occasional travel for commissioning, startup, and project support activities. What You'll Do Program, configure, and troubleshoot DDC controllers and PLC-based control systems Develop control logic, sequences of operation, alarms, trends, schedules, and point databases Create operator interfaces, HMI graphics, dashboards, and visualization screens Configure and document BACnet, Modbus, and related communication protocols Support field commissioning, startup, and functional testing activities Troubleshoot control logic, communication issues, I/O problems, and device integration challenges Work closely with field technicians, project managers, engineers, and commissioning teams Support Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) Maintain accurate documentation, backups, and version control of control system programs Assist with system optimization, performance improvements, and customer support activities Participate in project turnover and closeout processes Required Qualifications 2+ years of experience programming industrial automation, building automation, or control systems Experience with one or more of the following platforms: Niagara (Tridium) Ignition PLC-based automation systems Rockwell Automation platforms preferred Strong understanding of control sequences and system operation Ability to troubleshoot automation systems in live operational environments Experience working with field teams during installation, startup, and commissioning activities Understanding of networking fundamentals and industrial communications Ability to read and interpret electrical drawings, controls schematics, and sequence of operations documents Strong problem-solving and communication skills Valid driver's license and ability to travel as needed Preferred Qualifications Experience with Building Automation Systems (BAS) or Building Management Systems (BMS) Experience with Electrical Power Monitoring Systems (EPMS) Experience with data center, industrial, manufacturing, or mission-critical projects Familiarity with BACnet, Modbus TCP/IP, Modbus RTU, or other industrial communication protocols Experience developing HMI graphics and operator dashboards Associate's or Bachelor's degree in Engineering, Automation, Controls, Computer Science, Electrical Technology, or related field Experience supporting commissioning and startup activities Benefits Competitive Compensation Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off and Paid Holidays Company-Paid Life Insurance Career Advancement Opportunities Ongoing Technical Training and Professional Development Exposure to Advanced Data Center, Industrial, and Critical Infrastructure Projects Work Environment Hybrid field and office environment Work in active construction, industrial, and operational facilities Occasional travel for project startup, commissioning, and customer support Collaboration with field technicians, engineers, project managers, and commissioning teams Participation in startup and troubleshooting activities within mission-critical environments Join the JSET Team If you're passionate about automation, controls, and solving complex technical challenges, JSET offers an opportunity to work on cutting-edge projects while growing your career alongside an experienced team of automation professionals. Apply today and help deliver the systems that power modern data centers, industrial facilities, and critical infrastructure projects. Work Authorization: Applicants must be authorized to work in the United States on a full-time basis. JSET Automated Technologies does not sponsor employment visas for this position.
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Database Operations Engineering team provides a seamless infrastructure foundation to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans. As a Senior Database Reliability Engineer, you will be primarily responsible for operating, improving, and maintaining the reliability and operational excellence of our data infrastructure. Your core focus will be to introduce robust best practices for database production support, strengthen our global on-call rotation, and design and build reusable, database-specific Infrastructure as Code (IaC) components to ensure high availability, scalability, and 100% automation. Key Areas of Responsibility Database Operational Excellence & Production Support: Drive, stabilize, and own 24x7 database production support operations, processes, and incident remediation. Responsibly track database alerts, establish clear operational procedures, and bring infrastructure alerts to rapid closure. Database Infrastructure as Code (IaC) & Automation: Architect, implement, and maintain reusable database-specific IaC components and configurations using frameworks like Terraform, CloudFormation or Pulumi. Standardize configurations across multiple datastores to enable automated infrastructure deployment, sizing, and posture management. Core Configuration Management: Proactively enable and standardize mission-critical database attributes and configurations by default, including automated backups, failover strategies, timeouts, and lifecycle policies. On-Call & Platform Reliability: Strengthen and actively participate in the database on-call rotation, identifying SLAs, system vulnerabilities, and operational gaps to eliminate Single Points of Failure (SPOF). Database SRE & Site Operations: Manage large-scale data infrastructures, execute cluster management, capacity planning, data governance, compliance reviews, and handle complex data store migrations (such as MariaDB to Aurora/DynamoDB) and major version upgrades safely during non-US low traffic hours. Collaborative Growth & Development: Work alongside a seasoned team of database engineering specialists (leveraging existing senior architectural depth on the team) to systematically scale platform features while executing a continuous learning roadmap to expand personal depth in native AWS database services (RDS/Aurora) and complex SQL tuning. About You We get excited about candidates, like you, because you possess: Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years of experience in database operations, site reliability engineering (SRE), or a related role with a heavy focus on data platforms and core operational infrastructure. Strong proficiency in Automation and IaC frameworks, with extensive hands-on experience in building database IaC Proven track record in Database Production Support and Operations, with deep practical experience managing robust, highly available 24x7 runtime systems (prior experience handling large-scale database production support at scale is highly valued). Extensive experience with the AWS cloud platform and hands-on implementation of CI/CD pipelines and DatabaseOps workflows. Proficiency in monitoring and observability tools (e.g., Datadog, CloudWatch, DevOps Guru, Database Performance Insights) to track metrics, latency, throughput, and system errors. Strong understanding of various system performance metrics at a low level (such as Disk/IO saturation) and experience identifying or eliminating operational bottlenecks. Familiarity with managing large-scale database structures across various systems (SQL and NoSQL). Strong problem-solving skills, ownership mentality, proactive communication skills, and a baseline capability to document clear incident response playbooks and operational requirements. About the Team The Database Operations Engineering team is dedicated to ensuring the reliability, scalability, and performance of our data infrastructure. We focus on standardizing and implementing monitoring and alerting across all datastores to track key metrics like errors, latency, and throughput, and to ensure critical systems are covered. Our team leads horizontal efforts to keep databases up-to-date, implements Infrastructure as Code (IaC) for high availability and performance, and automates key processes to enhance operational efficiency. We lead and evangelize the principle of 100% automation. Additionally, we define and document operational requirements, develop incident response processes, and automate monitoring and compliance checks to maintain a secure and reliable data environment. By continuously improving load testing and optimizing data governance practices, we support the overall health and efficiency of our data systems. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: Receive a great compensation package including salary plus performance bonus earning potential, paid annually. Flexible time off policies allowing you to take the time you need to be your whole self. Generous medical, dental, vision, STD, LTD, and life insurance Health Saving Account HSA program Health care and dependent care FSA 401(k) plan, with employer match Employer paid commuter benefit Support program for new parents Pet insurance and some of our offices are pet friendly! select from the following job modalities for this role: The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. Pay Transparency - San Francisco, CA $203,400-$254,200 USD About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value Courage. We believe that when we overcome fear, we enable our best selves. Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. Kaizen. We have a growth mindset committed to constant forward progress. Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly email account.
09/23/2026
Full time
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Database Operations Engineering team provides a seamless infrastructure foundation to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans. As a Senior Database Reliability Engineer, you will be primarily responsible for operating, improving, and maintaining the reliability and operational excellence of our data infrastructure. Your core focus will be to introduce robust best practices for database production support, strengthen our global on-call rotation, and design and build reusable, database-specific Infrastructure as Code (IaC) components to ensure high availability, scalability, and 100% automation. Key Areas of Responsibility Database Operational Excellence & Production Support: Drive, stabilize, and own 24x7 database production support operations, processes, and incident remediation. Responsibly track database alerts, establish clear operational procedures, and bring infrastructure alerts to rapid closure. Database Infrastructure as Code (IaC) & Automation: Architect, implement, and maintain reusable database-specific IaC components and configurations using frameworks like Terraform, CloudFormation or Pulumi. Standardize configurations across multiple datastores to enable automated infrastructure deployment, sizing, and posture management. Core Configuration Management: Proactively enable and standardize mission-critical database attributes and configurations by default, including automated backups, failover strategies, timeouts, and lifecycle policies. On-Call & Platform Reliability: Strengthen and actively participate in the database on-call rotation, identifying SLAs, system vulnerabilities, and operational gaps to eliminate Single Points of Failure (SPOF). Database SRE & Site Operations: Manage large-scale data infrastructures, execute cluster management, capacity planning, data governance, compliance reviews, and handle complex data store migrations (such as MariaDB to Aurora/DynamoDB) and major version upgrades safely during non-US low traffic hours. Collaborative Growth & Development: Work alongside a seasoned team of database engineering specialists (leveraging existing senior architectural depth on the team) to systematically scale platform features while executing a continuous learning roadmap to expand personal depth in native AWS database services (RDS/Aurora) and complex SQL tuning. About You We get excited about candidates, like you, because you possess: Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years of experience in database operations, site reliability engineering (SRE), or a related role with a heavy focus on data platforms and core operational infrastructure. Strong proficiency in Automation and IaC frameworks, with extensive hands-on experience in building database IaC Proven track record in Database Production Support and Operations, with deep practical experience managing robust, highly available 24x7 runtime systems (prior experience handling large-scale database production support at scale is highly valued). Extensive experience with the AWS cloud platform and hands-on implementation of CI/CD pipelines and DatabaseOps workflows. Proficiency in monitoring and observability tools (e.g., Datadog, CloudWatch, DevOps Guru, Database Performance Insights) to track metrics, latency, throughput, and system errors. Strong understanding of various system performance metrics at a low level (such as Disk/IO saturation) and experience identifying or eliminating operational bottlenecks. Familiarity with managing large-scale database structures across various systems (SQL and NoSQL). Strong problem-solving skills, ownership mentality, proactive communication skills, and a baseline capability to document clear incident response playbooks and operational requirements. About the Team The Database Operations Engineering team is dedicated to ensuring the reliability, scalability, and performance of our data infrastructure. We focus on standardizing and implementing monitoring and alerting across all datastores to track key metrics like errors, latency, and throughput, and to ensure critical systems are covered. Our team leads horizontal efforts to keep databases up-to-date, implements Infrastructure as Code (IaC) for high availability and performance, and automates key processes to enhance operational efficiency. We lead and evangelize the principle of 100% automation. Additionally, we define and document operational requirements, develop incident response processes, and automate monitoring and compliance checks to maintain a secure and reliable data environment. By continuously improving load testing and optimizing data governance practices, we support the overall health and efficiency of our data systems. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: Receive a great compensation package including salary plus performance bonus earning potential, paid annually. Flexible time off policies allowing you to take the time you need to be your whole self. Generous medical, dental, vision, STD, LTD, and life insurance Health Saving Account HSA program Health care and dependent care FSA 401(k) plan, with employer match Employer paid commuter benefit Support program for new parents Pet insurance and some of our offices are pet friendly! select from the following job modalities for this role: The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. Pay Transparency - San Francisco, CA $203,400-$254,200 USD About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value Courage. We believe that when we overcome fear, we enable our best selves. Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. Kaizen. We have a growth mindset committed to constant forward progress. Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly email account.
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Data Engineering team provides seamless help to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans. As a Database Engineer for the Data Engineering team, you will be responsible for maintaining and enhancing the reliability of our data infrastructure. Your work will directly impact the availability and performance of our data services, enabling the organization to make data-driven decisions. You will collaborate closely with data engineers, and software engineers to develop and drive 100% automation, best practices for deep monitoring and alerting. Key Areas of Responsibility Database Strategy & Technical Leadership: Act as the strategic subject matter expert for database engine best practices, storage engines, and long-term data placement strategy across the broader engineering organization. Partner with tech leadership to raise the collective database expertise of the team. SQL Optimization & Application Performance: Drive deep application performance analysis. Own the identification, debugging, and elimination of query execution bottlenecks, optimizing raw SQL, missing indexes, execution plans, and data models to maximize throughput and minimize latency. Cloud Database Architecture & Scale: Design, scale, and evaluate schemas leveraging AWS-native database services, including Amazon RDS, Aurora (MySQL/PostgreSQL), and NoSQL engines (DynamoDB), ensuring systems adhere strictly to rigorous scalability benchmarks. Database Internals & Systems Analysis: Execute deep-dive performance forensics into database engine behaviors, memory structures, replication lag, locking mechanisms, and OS/hardware saturation metrics (such as Disk/IO performance) to preemptively address platform degradation. Engineering Mentorship & Advisory: Partner closely with internal application development and data teams to review data access patterns, optimize application-level database interaction layers, and establish organizational standards around indexing and schema configurations. Cross-Functional Collaboration: Partner with Database SRE specialists to ensure highly optimized query layouts, correct database configuration and schemas translate seamlessly into platform automation and IaC frameworks. About You We get excited about candidates, like you, because Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years of experience in database operations, or a related role with a focus on data platforms, data stores, data operations. Deep experience in AWS RDS, Aurora and NoSQL is a must. Extensive experience with AWS cloud platform and their data-related services. Proficiency in monitoring tools (e.g., Datadog, CloudWatch, DevOps Guru, DB Performance Insights). Proficiency in one or more programming languages (e.g. Python, Java) Strong understanding of various performance metrics both at a high level and at a low level like Disk/IO saturation. Experience in identifying and eliminating the bottlenecks in the system. Strong understanding of database internals like types of indexes, schemas, query plans. Strong understanding of database systems (e.g., SQL, NoSQL) and experience in managing large-scale data infrastructures. Basic knowledge and some hands-on implementation of CI/CD pipelines and DatabaseOps practices. Experience with data governance, compliance, and lifecycle management. Strong problem-solving skills and a proactive approach to identifying and addressing issues. Ability to independently own and execute projects while effectively collaborating with the team to influence and shape the vision of the data engineering organization. Strong communication skills and the ability to mentor and guide junior engineers. About the Team The Database Engineering team is dedicated to ensuring the reliability, scalability, and performance of our data infrastructure. We focus on standardizing and implementing monitoring and alerting across all datastores to track key metrics like errors, latency, and throughput, and to ensure critical systems are covered. Our team also leads efforts to keep databases up-to-date, implements Infrastructure as Code (IaC) for high availability and performance, and automates key processes to enhance operational efficiency. We lead and evangelize the principle of 100% automation. Additionally, we define and document operational requirements, develop incident response processes, and automate monitoring and compliance checks to maintain a secure and reliable data environment. By continuously improving load testing and optimizing data governance practices, we support the overall health and efficiency of our data systems. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: Receive a great compensation package including salary plus performance bonus earning potential, paid annually. Flexible time off policies allowing you to take the time you need to be your whole self. Generous medical, dental, vision, STD, LTD, and life insurance Health Saving Account HSA program Health care and dependent care FSA 401(k) plan, with employer match Employer paid commuter benefit Support program for new parents Pet insurance and some of our offices are pet friendly! The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. Pay Transparency - San Francisco, CA $203,400-$254,200 USD About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value Courage. We believe that when we overcome fear, we enable our best selves. Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. Kaizen. We have a growth mindset committed to constant forward progress. Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly email account.
09/23/2026
Full time
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Data Engineering team provides seamless help to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans. As a Database Engineer for the Data Engineering team, you will be responsible for maintaining and enhancing the reliability of our data infrastructure. Your work will directly impact the availability and performance of our data services, enabling the organization to make data-driven decisions. You will collaborate closely with data engineers, and software engineers to develop and drive 100% automation, best practices for deep monitoring and alerting. Key Areas of Responsibility Database Strategy & Technical Leadership: Act as the strategic subject matter expert for database engine best practices, storage engines, and long-term data placement strategy across the broader engineering organization. Partner with tech leadership to raise the collective database expertise of the team. SQL Optimization & Application Performance: Drive deep application performance analysis. Own the identification, debugging, and elimination of query execution bottlenecks, optimizing raw SQL, missing indexes, execution plans, and data models to maximize throughput and minimize latency. Cloud Database Architecture & Scale: Design, scale, and evaluate schemas leveraging AWS-native database services, including Amazon RDS, Aurora (MySQL/PostgreSQL), and NoSQL engines (DynamoDB), ensuring systems adhere strictly to rigorous scalability benchmarks. Database Internals & Systems Analysis: Execute deep-dive performance forensics into database engine behaviors, memory structures, replication lag, locking mechanisms, and OS/hardware saturation metrics (such as Disk/IO performance) to preemptively address platform degradation. Engineering Mentorship & Advisory: Partner closely with internal application development and data teams to review data access patterns, optimize application-level database interaction layers, and establish organizational standards around indexing and schema configurations. Cross-Functional Collaboration: Partner with Database SRE specialists to ensure highly optimized query layouts, correct database configuration and schemas translate seamlessly into platform automation and IaC frameworks. About You We get excited about candidates, like you, because Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years of experience in database operations, or a related role with a focus on data platforms, data stores, data operations. Deep experience in AWS RDS, Aurora and NoSQL is a must. Extensive experience with AWS cloud platform and their data-related services. Proficiency in monitoring tools (e.g., Datadog, CloudWatch, DevOps Guru, DB Performance Insights). Proficiency in one or more programming languages (e.g. Python, Java) Strong understanding of various performance metrics both at a high level and at a low level like Disk/IO saturation. Experience in identifying and eliminating the bottlenecks in the system. Strong understanding of database internals like types of indexes, schemas, query plans. Strong understanding of database systems (e.g., SQL, NoSQL) and experience in managing large-scale data infrastructures. Basic knowledge and some hands-on implementation of CI/CD pipelines and DatabaseOps practices. Experience with data governance, compliance, and lifecycle management. Strong problem-solving skills and a proactive approach to identifying and addressing issues. Ability to independently own and execute projects while effectively collaborating with the team to influence and shape the vision of the data engineering organization. Strong communication skills and the ability to mentor and guide junior engineers. About the Team The Database Engineering team is dedicated to ensuring the reliability, scalability, and performance of our data infrastructure. We focus on standardizing and implementing monitoring and alerting across all datastores to track key metrics like errors, latency, and throughput, and to ensure critical systems are covered. Our team also leads efforts to keep databases up-to-date, implements Infrastructure as Code (IaC) for high availability and performance, and automates key processes to enhance operational efficiency. We lead and evangelize the principle of 100% automation. Additionally, we define and document operational requirements, develop incident response processes, and automate monitoring and compliance checks to maintain a secure and reliable data environment. By continuously improving load testing and optimizing data governance practices, we support the overall health and efficiency of our data systems. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: Receive a great compensation package including salary plus performance bonus earning potential, paid annually. Flexible time off policies allowing you to take the time you need to be your whole self. Generous medical, dental, vision, STD, LTD, and life insurance Health Saving Account HSA program Health care and dependent care FSA 401(k) plan, with employer match Employer paid commuter benefit Support program for new parents Pet insurance and some of our offices are pet friendly! The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. Pay Transparency - San Francisco, CA $203,400-$254,200 USD About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value Courage. We believe that when we overcome fear, we enable our best selves. Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. Kaizen. We have a growth mindset committed to constant forward progress. Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly email account.
Job DescriptionJob Description Customer Operations & Procurement Specialist - Job Posting Eckert & Ziegler Radiopharma, Inc. (EZRI) Wilmington, Massachusetts On-site Full-Time About EZRI Eckert & Ziegler Radiopharma, Inc. (EZRI) is the Wilmington, Massachusetts operation of Eckert & Ziegler - a global medical technology company built on isotope technology, with more than 1,000 employees worldwide. Our products and services range from equipment and medical devices through medical isotope manufacturing and contract manufacturing services for pharmaceutical partners developing targeted cancer therapies and diagnostic imaging agents. The Role We are looking for a highly organized Customer Operations & Procurement Specialist to own the day-to-day flow of customer orders for a growing radiopharmaceutical manufacturing business. You will be the point of contact customers reach for order status and documentation, and the person vendors hear from on purchase orders and deliveries. The role centers on order processing in Microsoft Dynamics 365, isotope order management, and administration of customer and vendor procurement portals, with support responsibility for purchase order issuance and accounts receivable collections. This is a full-time, on-site role working closely with Accounting, Supply Chain, and Operations - high visibility, real ownership, and a direct line of sight into how a regulated manufacturing business runs. What You'll Do Review incoming customer purchase orders before processing to confirm pricing, vendor and ship-to information, and other order details are correct. Create and maintain sales orders in Microsoft Dynamics 365, and issue order confirmations to customers. Communicate with customers on order status, delivery dates, tracking, and general requests, questions, and documentation. Manage isotope customer orders from receipt through completion, reviewing customer POs and isotope order forms for accuracy and required information. Process isotope orders in Dynamics 365, including sales order creation and order closeout. Coordinate with Production on requested activity, production dates, and shipment requirements. Serve as the liaison between customers and the Germany team for isotope orders - providing quotes, ensuring required documentation is submitted, and communicating confirmations and updates. Follow established isotope procedures and maintain training documentation as processes change. Support purchase order issuance - monitoring purchasing folders, creating POs in Dynamics 365, placing orders with vendors, and following up on confirmations, delivery dates, and open POs. Set up new vendors, including obtaining W-9/W-8 forms, banking information, and other required documentation. Work with Accounting on prepayments, payment terms, and vendor issues. Support accounts receivable and collections - reviewing customer aging, following up on past-due invoices, researching payment issues and invoice discrepancies, working with customers and Accounting to resolve outstanding balances, and placing accounts or orders on hold when necessary. Administer customer and vendor portals used for PO retrieval, invoicing, and payment information - including Ariba/SAP. Complete customer and vendor setup requests and maintain the required supporting documentation. Maintain accurate customer and vendor master data in Dynamics 365. Keep procedures and training documents current and provide backup coverage across the team as needed. What You Bring Associate's or bachelor's degree in business, supply chain, accounting, or a related field preferred, or equivalent experience. Minimally 2-5 years of customer service / order processing, purchasing or procurement, or order-to-cash experience in a manufacturing or distribution environment. Proficiency with an ERP system - ideally Microsoft Dynamics 365 - and strong Microsoft Excel and Outlook skills. Experience working in customer and vendor procurement portals such as Ariba/SAP Working familiarity with purchase order issuance and accounts receivable follow-up/collections - enough to provide backup coverage - plus vendor setup documentation (W-9/W-8) and payment terms. Experience in life sciences, radiopharmaceuticals, or another regulated manufacturing environment preferred. Exceptional attention to detail and follow-through on open items until they are fully resolved. Clear, professional written and verbal communication with customers, vendors, and internal teams. Comfort managing competing priorities and time-sensitive orders independently, with good judgment about when to escalate. Schedule & Work Environment Full-time, on-site in Wilmington, Massachusetts. Must live within commutable distance. Weekday day-shift hours, with flexibility to support time-sensitive isotope order and shipment deadlines. Occasional after hours support for critical business needs. Regular coordination with an international colleague group, including the Germany team, across time zones. Primarily office-based; must be able to remain seated for extended periods and perform routine office physical demands. Must be able to climb stairs, both up and down, to access office areas, and lift up to 25 lbs. Compensation Salary Range: $65,000 - $85,000 per year, plus a 10% annual bonus target. This is a good faith estimate of the annual range Eckert & Ziegler Radiopharma, Inc. reasonably expects to pay for this position at the time of this posting. Final compensation will be determined based on the candidate's experience and qualifications, along with related factors including education, relevant skills, internal equity, and the requirements of the role. Benefits The current standard benefit plan includes 15 days of paid time off with one additional day each year; medical, dental, and vision coverage; short-term and long-term disability; life insurance; and a 401(k) plan with Company match. EZRI pays 100% of the employee-only cost of medical insurance. Medical, dental, and vision coverage for a spouse or partner and dependents can be purchased through the plan at the then-applicable employee contribution rates. Full details of the benefit programs and employee responsibilities under them are provided in the Employee Handbook. EZRI reserves the right to change its benefit plans at any time. Apply Now Applications are reviewed on a rolling basis. ️ Equal Employment Opportunity Eckert & Ziegler Radiopharma, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, genetic information, disability, veteran status, military service, marital status, or any other characteristic protected by federal, state, or local law. Pre-Employment Conditions: Employment is contingent on satisfactory completion of a background check and, where applicable, drug screening, and on the ability to meet the requirements of the site radiation safety program. Applicants must be legally authorized to work in the United States. This posting describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and does not constitute an employment contract or a guarantee of employment for any specific period.
09/22/2026
Full time
Job DescriptionJob Description Customer Operations & Procurement Specialist - Job Posting Eckert & Ziegler Radiopharma, Inc. (EZRI) Wilmington, Massachusetts On-site Full-Time About EZRI Eckert & Ziegler Radiopharma, Inc. (EZRI) is the Wilmington, Massachusetts operation of Eckert & Ziegler - a global medical technology company built on isotope technology, with more than 1,000 employees worldwide. Our products and services range from equipment and medical devices through medical isotope manufacturing and contract manufacturing services for pharmaceutical partners developing targeted cancer therapies and diagnostic imaging agents. The Role We are looking for a highly organized Customer Operations & Procurement Specialist to own the day-to-day flow of customer orders for a growing radiopharmaceutical manufacturing business. You will be the point of contact customers reach for order status and documentation, and the person vendors hear from on purchase orders and deliveries. The role centers on order processing in Microsoft Dynamics 365, isotope order management, and administration of customer and vendor procurement portals, with support responsibility for purchase order issuance and accounts receivable collections. This is a full-time, on-site role working closely with Accounting, Supply Chain, and Operations - high visibility, real ownership, and a direct line of sight into how a regulated manufacturing business runs. What You'll Do Review incoming customer purchase orders before processing to confirm pricing, vendor and ship-to information, and other order details are correct. Create and maintain sales orders in Microsoft Dynamics 365, and issue order confirmations to customers. Communicate with customers on order status, delivery dates, tracking, and general requests, questions, and documentation. Manage isotope customer orders from receipt through completion, reviewing customer POs and isotope order forms for accuracy and required information. Process isotope orders in Dynamics 365, including sales order creation and order closeout. Coordinate with Production on requested activity, production dates, and shipment requirements. Serve as the liaison between customers and the Germany team for isotope orders - providing quotes, ensuring required documentation is submitted, and communicating confirmations and updates. Follow established isotope procedures and maintain training documentation as processes change. Support purchase order issuance - monitoring purchasing folders, creating POs in Dynamics 365, placing orders with vendors, and following up on confirmations, delivery dates, and open POs. Set up new vendors, including obtaining W-9/W-8 forms, banking information, and other required documentation. Work with Accounting on prepayments, payment terms, and vendor issues. Support accounts receivable and collections - reviewing customer aging, following up on past-due invoices, researching payment issues and invoice discrepancies, working with customers and Accounting to resolve outstanding balances, and placing accounts or orders on hold when necessary. Administer customer and vendor portals used for PO retrieval, invoicing, and payment information - including Ariba/SAP. Complete customer and vendor setup requests and maintain the required supporting documentation. Maintain accurate customer and vendor master data in Dynamics 365. Keep procedures and training documents current and provide backup coverage across the team as needed. What You Bring Associate's or bachelor's degree in business, supply chain, accounting, or a related field preferred, or equivalent experience. Minimally 2-5 years of customer service / order processing, purchasing or procurement, or order-to-cash experience in a manufacturing or distribution environment. Proficiency with an ERP system - ideally Microsoft Dynamics 365 - and strong Microsoft Excel and Outlook skills. Experience working in customer and vendor procurement portals such as Ariba/SAP Working familiarity with purchase order issuance and accounts receivable follow-up/collections - enough to provide backup coverage - plus vendor setup documentation (W-9/W-8) and payment terms. Experience in life sciences, radiopharmaceuticals, or another regulated manufacturing environment preferred. Exceptional attention to detail and follow-through on open items until they are fully resolved. Clear, professional written and verbal communication with customers, vendors, and internal teams. Comfort managing competing priorities and time-sensitive orders independently, with good judgment about when to escalate. Schedule & Work Environment Full-time, on-site in Wilmington, Massachusetts. Must live within commutable distance. Weekday day-shift hours, with flexibility to support time-sensitive isotope order and shipment deadlines. Occasional after hours support for critical business needs. Regular coordination with an international colleague group, including the Germany team, across time zones. Primarily office-based; must be able to remain seated for extended periods and perform routine office physical demands. Must be able to climb stairs, both up and down, to access office areas, and lift up to 25 lbs. Compensation Salary Range: $65,000 - $85,000 per year, plus a 10% annual bonus target. This is a good faith estimate of the annual range Eckert & Ziegler Radiopharma, Inc. reasonably expects to pay for this position at the time of this posting. Final compensation will be determined based on the candidate's experience and qualifications, along with related factors including education, relevant skills, internal equity, and the requirements of the role. Benefits The current standard benefit plan includes 15 days of paid time off with one additional day each year; medical, dental, and vision coverage; short-term and long-term disability; life insurance; and a 401(k) plan with Company match. EZRI pays 100% of the employee-only cost of medical insurance. Medical, dental, and vision coverage for a spouse or partner and dependents can be purchased through the plan at the then-applicable employee contribution rates. Full details of the benefit programs and employee responsibilities under them are provided in the Employee Handbook. EZRI reserves the right to change its benefit plans at any time. Apply Now Applications are reviewed on a rolling basis. ️ Equal Employment Opportunity Eckert & Ziegler Radiopharma, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, genetic information, disability, veteran status, military service, marital status, or any other characteristic protected by federal, state, or local law. Pre-Employment Conditions: Employment is contingent on satisfactory completion of a background check and, where applicable, drug screening, and on the ability to meet the requirements of the site radiation safety program. Applicants must be legally authorized to work in the United States. This posting describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and does not constitute an employment contract or a guarantee of employment for any specific period.
Job DescriptionJob Description Customer Operations & Procurement Specialist - Job Posting Eckert & Ziegler Radiopharma, Inc. (EZRI) Wilmington, Massachusetts On-site Full-Time About EZRI Eckert & Ziegler Radiopharma, Inc. (EZRI) is the Wilmington, Massachusetts operation of Eckert & Ziegler - a global medical technology company built on isotope technology, with more than 1,000 employees worldwide. Our products and services range from equipment and medical devices through medical isotope manufacturing and contract manufacturing services for pharmaceutical partners developing targeted cancer therapies and diagnostic imaging agents. The Role We are looking for a highly organized Customer Operations & Procurement Specialist to own the day-to-day flow of customer orders for a growing radiopharmaceutical manufacturing business. You will be the point of contact customers reach for order status and documentation, and the person vendors hear from on purchase orders and deliveries. The role centers on order processing in Microsoft Dynamics 365, isotope order management, and administration of customer and vendor procurement portals, with support responsibility for purchase order issuance and accounts receivable collections. This is a full-time, on-site role working closely with Accounting, Supply Chain, and Operations - high visibility, real ownership, and a direct line of sight into how a regulated manufacturing business runs. What You'll Do Review incoming customer purchase orders before processing to confirm pricing, vendor and ship-to information, and other order details are correct. Create and maintain sales orders in Microsoft Dynamics 365, and issue order confirmations to customers. Communicate with customers on order status, delivery dates, tracking, and general requests, questions, and documentation. Manage isotope customer orders from receipt through completion, reviewing customer POs and isotope order forms for accuracy and required information. Process isotope orders in Dynamics 365, including sales order creation and order closeout. Coordinate with Production on requested activity, production dates, and shipment requirements. Serve as the liaison between customers and the Germany team for isotope orders - providing quotes, ensuring required documentation is submitted, and communicating confirmations and updates. Follow established isotope procedures and maintain training documentation as processes change. Support purchase order issuance - monitoring purchasing folders, creating POs in Dynamics 365, placing orders with vendors, and following up on confirmations, delivery dates, and open POs. Set up new vendors, including obtaining W-9/W-8 forms, banking information, and other required documentation. Work with Accounting on prepayments, payment terms, and vendor issues. Support accounts receivable and collections - reviewing customer aging, following up on past-due invoices, researching payment issues and invoice discrepancies, working with customers and Accounting to resolve outstanding balances, and placing accounts or orders on hold when necessary. Administer customer and vendor portals used for PO retrieval, invoicing, and payment information - including Ariba/SAP. Complete customer and vendor setup requests and maintain the required supporting documentation. Maintain accurate customer and vendor master data in Dynamics 365. Keep procedures and training documents current and provide backup coverage across the team as needed. What You Bring Associate's or bachelor's degree in business, supply chain, accounting, or a related field preferred, or equivalent experience. Minimally 2-5 years of customer service / order processing, purchasing or procurement, or order-to-cash experience in a manufacturing or distribution environment. Proficiency with an ERP system - ideally Microsoft Dynamics 365 - and strong Microsoft Excel and Outlook skills. Experience working in customer and vendor procurement portals such as Ariba/SAP Working familiarity with purchase order issuance and accounts receivable follow-up/collections - enough to provide backup coverage - plus vendor setup documentation (W-9/W-8) and payment terms. Experience in life sciences, radiopharmaceuticals, or another regulated manufacturing environment preferred. Exceptional attention to detail and follow-through on open items until they are fully resolved. Clear, professional written and verbal communication with customers, vendors, and internal teams. Comfort managing competing priorities and time-sensitive orders independently, with good judgment about when to escalate. Schedule & Work Environment Full-time, on-site in Wilmington, Massachusetts. Must live within commutable distance. Weekday day-shift hours, with flexibility to support time-sensitive isotope order and shipment deadlines. Occasional after hours support for critical business needs. Regular coordination with an international colleague group, including the Germany team, across time zones. Primarily office-based; must be able to remain seated for extended periods and perform routine office physical demands. Must be able to climb stairs, both up and down, to access office areas, and lift up to 25 lbs. Compensation Salary Range: $65,000 - $85,000 per year, plus a 10% annual bonus target. This is a good faith estimate of the annual range Eckert & Ziegler Radiopharma, Inc. reasonably expects to pay for this position at the time of this posting. Final compensation will be determined based on the candidate's experience and qualifications, along with related factors including education, relevant skills, internal equity, and the requirements of the role. Benefits The current standard benefit plan includes 15 days of paid time off with one additional day each year; medical, dental, and vision coverage; short-term and long-term disability; life insurance; and a 401(k) plan with Company match. EZRI pays 100% of the employee-only cost of medical insurance. Medical, dental, and vision coverage for a spouse or partner and dependents can be purchased through the plan at the then-applicable employee contribution rates. Full details of the benefit programs and employee responsibilities under them are provided in the Employee Handbook. EZRI reserves the right to change its benefit plans at any time. Apply Now Applications are reviewed on a rolling basis. ️ Equal Employment Opportunity Eckert & Ziegler Radiopharma, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, genetic information, disability, veteran status, military service, marital status, or any other characteristic protected by federal, state, or local law. Pre-Employment Conditions: Employment is contingent on satisfactory completion of a background check and, where applicable, drug screening, and on the ability to meet the requirements of the site radiation safety program. Applicants must be legally authorized to work in the United States. This posting describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and does not constitute an employment contract or a guarantee of employment for any specific period.
09/22/2026
Full time
Job DescriptionJob Description Customer Operations & Procurement Specialist - Job Posting Eckert & Ziegler Radiopharma, Inc. (EZRI) Wilmington, Massachusetts On-site Full-Time About EZRI Eckert & Ziegler Radiopharma, Inc. (EZRI) is the Wilmington, Massachusetts operation of Eckert & Ziegler - a global medical technology company built on isotope technology, with more than 1,000 employees worldwide. Our products and services range from equipment and medical devices through medical isotope manufacturing and contract manufacturing services for pharmaceutical partners developing targeted cancer therapies and diagnostic imaging agents. The Role We are looking for a highly organized Customer Operations & Procurement Specialist to own the day-to-day flow of customer orders for a growing radiopharmaceutical manufacturing business. You will be the point of contact customers reach for order status and documentation, and the person vendors hear from on purchase orders and deliveries. The role centers on order processing in Microsoft Dynamics 365, isotope order management, and administration of customer and vendor procurement portals, with support responsibility for purchase order issuance and accounts receivable collections. This is a full-time, on-site role working closely with Accounting, Supply Chain, and Operations - high visibility, real ownership, and a direct line of sight into how a regulated manufacturing business runs. What You'll Do Review incoming customer purchase orders before processing to confirm pricing, vendor and ship-to information, and other order details are correct. Create and maintain sales orders in Microsoft Dynamics 365, and issue order confirmations to customers. Communicate with customers on order status, delivery dates, tracking, and general requests, questions, and documentation. Manage isotope customer orders from receipt through completion, reviewing customer POs and isotope order forms for accuracy and required information. Process isotope orders in Dynamics 365, including sales order creation and order closeout. Coordinate with Production on requested activity, production dates, and shipment requirements. Serve as the liaison between customers and the Germany team for isotope orders - providing quotes, ensuring required documentation is submitted, and communicating confirmations and updates. Follow established isotope procedures and maintain training documentation as processes change. Support purchase order issuance - monitoring purchasing folders, creating POs in Dynamics 365, placing orders with vendors, and following up on confirmations, delivery dates, and open POs. Set up new vendors, including obtaining W-9/W-8 forms, banking information, and other required documentation. Work with Accounting on prepayments, payment terms, and vendor issues. Support accounts receivable and collections - reviewing customer aging, following up on past-due invoices, researching payment issues and invoice discrepancies, working with customers and Accounting to resolve outstanding balances, and placing accounts or orders on hold when necessary. Administer customer and vendor portals used for PO retrieval, invoicing, and payment information - including Ariba/SAP. Complete customer and vendor setup requests and maintain the required supporting documentation. Maintain accurate customer and vendor master data in Dynamics 365. Keep procedures and training documents current and provide backup coverage across the team as needed. What You Bring Associate's or bachelor's degree in business, supply chain, accounting, or a related field preferred, or equivalent experience. Minimally 2-5 years of customer service / order processing, purchasing or procurement, or order-to-cash experience in a manufacturing or distribution environment. Proficiency with an ERP system - ideally Microsoft Dynamics 365 - and strong Microsoft Excel and Outlook skills. Experience working in customer and vendor procurement portals such as Ariba/SAP Working familiarity with purchase order issuance and accounts receivable follow-up/collections - enough to provide backup coverage - plus vendor setup documentation (W-9/W-8) and payment terms. Experience in life sciences, radiopharmaceuticals, or another regulated manufacturing environment preferred. Exceptional attention to detail and follow-through on open items until they are fully resolved. Clear, professional written and verbal communication with customers, vendors, and internal teams. Comfort managing competing priorities and time-sensitive orders independently, with good judgment about when to escalate. Schedule & Work Environment Full-time, on-site in Wilmington, Massachusetts. Must live within commutable distance. Weekday day-shift hours, with flexibility to support time-sensitive isotope order and shipment deadlines. Occasional after hours support for critical business needs. Regular coordination with an international colleague group, including the Germany team, across time zones. Primarily office-based; must be able to remain seated for extended periods and perform routine office physical demands. Must be able to climb stairs, both up and down, to access office areas, and lift up to 25 lbs. Compensation Salary Range: $65,000 - $85,000 per year, plus a 10% annual bonus target. This is a good faith estimate of the annual range Eckert & Ziegler Radiopharma, Inc. reasonably expects to pay for this position at the time of this posting. Final compensation will be determined based on the candidate's experience and qualifications, along with related factors including education, relevant skills, internal equity, and the requirements of the role. Benefits The current standard benefit plan includes 15 days of paid time off with one additional day each year; medical, dental, and vision coverage; short-term and long-term disability; life insurance; and a 401(k) plan with Company match. EZRI pays 100% of the employee-only cost of medical insurance. Medical, dental, and vision coverage for a spouse or partner and dependents can be purchased through the plan at the then-applicable employee contribution rates. Full details of the benefit programs and employee responsibilities under them are provided in the Employee Handbook. EZRI reserves the right to change its benefit plans at any time. Apply Now Applications are reviewed on a rolling basis. ️ Equal Employment Opportunity Eckert & Ziegler Radiopharma, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, genetic information, disability, veteran status, military service, marital status, or any other characteristic protected by federal, state, or local law. Pre-Employment Conditions: Employment is contingent on satisfactory completion of a background check and, where applicable, drug screening, and on the ability to meet the requirements of the site radiation safety program. Applicants must be legally authorized to work in the United States. This posting describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and does not constitute an employment contract or a guarantee of employment for any specific period.