341 jobs found

Job description: We are seeking a talented, tenacious, results driven individual to work in a multi-disciplinary R&D environment with likeminded motivated electrical engineers, mathematicians, and computer scientists who are collectively responsible for creating custom geolocation and digital communications systems in support of national security defense. Core responsibilities include creative problem solving, researching or inventing advanced geolocation algorithms, implementing them in efficient software, testing with real-world data, and deploying to front-line customer facilities. Our dynamic environment and diverse projects demand flexibility to learn new technologies quickly. Our personnel can expect to work across all functional areas: systems engineering, development, integration and test, deployment and O&M. Core responsibilities include: Design/architect, develop, test, deploy, and operate fully integrated software Design, build, and maintain infrastructure for modern integration between our applications and third-party services Collaborate extremely effectively with product managers, designers, other engineers, stakeholders, and vendors on projects within the team. Communicate technical ideas and work closely with other senior members of the team. You will also provide technical leadership and guidance to junior team members and mentor others to grow in their technical abilities. A key responsibility is staying up-to-date with the latest technologies, tools, and methodologies and experimenting with new technologies to incorporate innovative solutions into our projects. Our personnel can expect to work across all functional areas: systems engineering, development, integration and test, deployment and O&M, and experience the direct mission feedback from the customer and seeing your project provide real-world contributions that make a significant difference. Youre encouraged and expected to propose things that you believe will improve the applications and frameworks youre working in. The ability to work unsupervised with minimal direction and the ability to self-start is a must. What required background will make you successful? Expert knowledge of data structures, algorithms, and modern design patterns and data layers Expert knowledge of Golang Passion to build internal solutions and own development of enterprise-wide applications Extensive knowledge of building quality APIs for internal and external products Extensive experience integrating internal and third-party services into your solution Highly proficient in modern software engineering practices for testability and readability Demonstrated ability to design the architecture of software systems to ensure they achieve functionality, performance, scalability, and maintainability requirements Degree (Bachelor's, Master's, or PhD) in Computer Engineering or Computer Science Minimum 15 years' experience in software engineering-related discipline Active TS/SCI security clearance US CITIZENSHIP REQUIRED Preferred skills: Experience providing technical leadership and guidance to junior team member and mentoring other engineers to grow in their technical abilities Highly proficient in C++ and Python for engineering and scientific applications in LINUX environments Knowledge of cloud computing platforms like Amazon Web Services (AWS) Knowledge of Javascript and web technologies such as VueJS or React Experience automating workflows across the enterprise DevOps and Cloud computing Experience (Gitlab, CI/CD, CVE mitigations, Docker, Kubernetes, PIP) Agile development processes and leadership Full relocation provided Remote work/telework is not available for this position. Qualifications: What required background will make you successful? Expert knowledge of data structures, algorithms, and modern design patterns and data layers Expert knowledge of Golang Passion to build internal solutions and own development of enterprise-wide applications Extensive knowledge of building quality APIs for internal and external products Extensive experience integrating internal and third-party services into your solution Highly proficient in modern software engineering practices for testability and readability Demonstrated ability to design the architecture of software systems to ensure they achieve functionality, performance, scalability, and maintainability requirements Degree (Bachelor's, Master's, or PhD) in Computer Engineering or Computer Science Minimum 15 years' experience in software engineering-related discipline Active TS/SCI security clearance US CITIZENSHIP REQUIRED Preferred skills: Experience providing technical leadership and guidance to junior team member and mentoring other engineers to grow in their technical abilities Highly proficient in C++ and Python for engineering and scientific applications in LINUX environments Knowledge of cloud computing platforms like Amazon Web Services (AWS) Knowledge of Javascript and web technologies such as VueJS or React Experience automating workflows across the enterprise DevOps and Cloud computing Experience (Gitlab, CI/CD, CVE mitigations, Docker, Kubernetes, PIP) Agile development processes and leadership Full relocation provided Remote work/telework is not available for this position. Why is This a Great Opportunity: We are seeking a talented, tenacious, results driven individual to work in a multi-disciplinary R&D environment with likeminded motivated electrical engineers, mathematicians, and computer scientists who are collectively responsible for creating custom geolocation and digital communications systems in support of national security defense. Salary Type : Annual Salary Salary Min : $ 160000 Salary Max : $ 260000 Currency Type : USD

Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD

Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD

Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD

Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD

Solution Architect / Principal Consultant (NW / DC / Security) DETAILS Location: Remote Position Type: 6M+ Contract (w/ likely extensions) Hourly / Salary: to $90W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking a Solution Architect / Principal Engineer for a 6M+ Contract (w/ likely extensions) that is remote. The Solution Architect / Principal Engineer will lead the design and delivery of enterprise-scale network and security solutions for a large Fortune 10 environment. The Solution Architect / Principal Engineer will own technical strategy across data center, WAN/LAN, cloud, and hybrid infrastructures, guiding multiple concurrent initiatives while ensuring solutions align with business objectives, security standards, and enterprise architecture requirements. The Solution Architect / Principal Engineer will serve as the technical leader and escalation point for complex networking and security challenges, driving architecture decisions, overseeing engineering teams, and providing governance from design through deployment. The ideal Solution Architect / Principal Engineer will possess deep networking expertise, broad cross-domain architecture knowledge, and the ability to influence stakeholders while delivering large-scale transformation and modernization initiatives. Enterprise Network / Security Architecture - Leading Design of Scalable / Resilient / Secure Infrastructure Solutions Across Data Center / Campus / Cloud / Hybrid Environments Aligning with Long-Term Business / Technology Strategies Technical Leadership / Solution Governance - Providing Architectural Oversight Across Multiple Concurrent Initiatives via Design Standards / Technical Validation / Governance of Solution Delivery Stakeholder Engagement / Solution Alignment - Partnering with Infrastructure / Security / Cloud / Business Teams Translating Complex Requirements into Actionable Technical Solutions Building Consensus Across Technical / Executive Stakeholders Engineering Leadership / Mentorship - Guiding / Mentoring Network / Security Engineers via Delegation / Technical Reviews / Quality Assurance and Adherence to Architectural Standards Architecture Documentation / Design Reviews - Developing / Presenting High-Level / Detailed Solution Designs / Technical Roadmaps / Implementation Plans Leading Architecture Reviews / Executive Briefings Strategic Advisory / Escalation Leadership - Serving as Senior Escalation Point for Complex Infrastructure / Security Challenges via Risk Identification / Strategic Recommendations / Enterprise Technology Leadership JOB REQUIREMENTS Enterprise Infrastructure / Architecture Experience (9+ years) - Enterprise Infrastructure Experience Network Architect / Security Architect / Solution Architect / Principal Consultant (5+ years) Enterprise Network Architecture (expertise) - Designing / Implementing Enterprise Networking Solutions Across Data Center / Campus / WAN / LAN / SD-WAN / Hybrid Cloud Environments Network Security Architecture (strong architecture-level knowledge) - Next-Generation Firewalls / Network Segmentation / Zero Trust / Identity Integration / Security Policy Governance Architecture Documentation / Executive Advisory - Developing / Presenting High-Level Designs (HLDs) / Low-Level Designs (LLDs) / Technical Roadmaps / Executive Architecture Recommendations Program Leadership / Multi-Project Management - Leading Multiple Large-Scale Infrastructure / Security Initiatives Simultaneously Managing Priorities / Dependencies / Risks / Stakeholder Expectations Enterprise Networking Technologies (hands-on) - Industry-Leading Networking Platforms (Cisco / Arista / Palo Alto and Similar Technologies) Cloud Networking / Security - Applying Strong Understanding of Cloud Networking and Security Principles Across AWS / Azure / Hybrid Cloud Environments Technical Leadership / Governance - Providing Design Oversight / Mentorship / Implementation Governance / Quality Assurance for Engineering Teams Senior Escalation / Strategic Problem Solving - Serving as Senior Escalation Point for Complex Network / Security / Infrastructure Challenges Within Large Enterprise Environments Executive Communication / Influence - Excellent Communication / Presentation Skills Influencing Technical Teams / Business Stakeholders / Executive Leadership Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

IT Support Technician Level I Job Summary Seeking a driven and tech focused individual for an IT Support Technician Role (level 1 / Level 2). This onsite role is based in Cullman, Alabama, and will support multiple office locations across the United States. In this position, you will help keep day-to-day operations running smoothly by supporting the technology that keeps employees and systems connected. From troubleshooting hardware and software issues to assisting with user support and device setup, this is a great opportunity to continue developing hands-on technical and operational IT skills in a collaborative and fast-paced environment. If you enjoy problem-solving, learning new technologies, and supporting end users, this role offers strong long-term growth potential. Job Duties Provide first-level technical support to users via phone, email, and in person Troubleshoot and resolve basic hardware, software, and network-related issues Assist with setup and configuration of desktops, laptops, tablets, and peripherals Install and update software applications Maintain accurate records of support requests and resolutions within a ticketing system Support end users with Microsoft Windows, Microsoft 365, email, and business applications Assist with onboarding and offboarding activities including account setup and equipment provisioning Support the IT team with routine maintenance tasks and special projects Escalate complex technical issues to senior IT staff as needed Additional duties as assigned Position is fully onsite and not eligible for hybrid or remote work Education & Experience High school diploma or equivalent required Associate degree in Information Technology, Computer Science, or related field preferred Previous experience in a technical support, desktop support, or help desk environment preferred CompTIA A+ certification is a plus but not required Technical Skills Basic knowledge of Windows operating systems and Microsoft Office products Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Experience with Power BI, Active Directory, Microsoft 365, or Okta is a plus Familiarity with ticketing systems and remote support tools preferred Soft Skills Strong verbal and written communication skills Excellent problem-solving and organizational abilities Strong customer service mindset Willingness to learn new technologies and processes Ability to work independently and collaboratively within a team environment Self-motivated with strong attention to detail and follow-through Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Description Concept Solutions is seeking a Full Stack Developer to join a dedicated team of Information Technology (IT) professionals supporting the Federal Aviation Administration's (FAA) Command, Control, and Communications (C3) office. The C3 office carries a critical strategic mandate: ensuring FAA managers maintain daily situational awareness and uninterrupted continuity of communications during severe national emergencies, natural disasters, or critical equipment malfunctions. Should disruptions occur, the C3 office is chartered with executing rapid disaster recovery and restoring essential communication services expeditiously. This position is remote within 2 hours drive of Washington DC. The Mid-Level Full Stack Developer focuses on building, maintaining, and modernizing critical enterprise web applications, bridging legacy on-premises systems with the Amazon Web Services (AWS) cloud. The primary objective of this role is to participate in a team effort to refactor and migrate legacy web applications and workflows from Microsoft SharePoint Subscriber Edition (On-Premises) to modern, open-source technology stacks hosted on AWS (including AWS GovCloud and AWS Outposts environments). This effort will include the use of Artificial Intelligence (AI) to refactor legacy code. Working as a member of the DevSecOps team, this role ensures all front-end and back-end code is highly performant, accessible, and robustly secure, supporting highly available mission-essential functions under a FISMA Moderate framework. This position is vital to modernizing legacy application interfaces into secure cloud architectures, remediating findings from automated security pipelines, and establishing resilient, error-tolerant workflows for continuity of operations. Requirements Bachelor's degree in a technical discipline (Computer Science, Electrical Engineering, Information Technology, or a related field). 5 Years of Experience in Full-Stack Web Application Development, with a proven track record of refactoring monolithic/legacy platforms and migrating workloads to AWS. Expertise in the following prioritized areas is required: 1. Front-End Frameworks & UI Modernization: • Three or more years of practical experience building and maintaining complex, responsive, and accessible web interfaces. • Proven experience refactoring and modernizing legacy SharePoint pages, customized Master Pages, InfoPath forms, and web parts into clean, open-source UI frameworks. • Deep understanding of modern styling and layouts (HTML5, CSS3, modern JavaScript/TypeScript) to provide superior user experiences independent of SharePoint structures. 2. Back-End Development & API Refactoring: • Strong proficiency in server-side open-source development (such as .NET Core, C#, Node.js, or Python) and designing secure, modular RESTful APIs. • Proven experience replacing proprietary SharePoint server-side Object Models (SSOM) and Client-Side Object Models (CSOM) with standard open-source API architectures. • Experience decomposing monolithic logic into microservices or serverless applications to optimize for scalability and maintainability. 3. SharePoint Decoupling, Content Migration & Databases: • Practical experience in legacy discovery and analysis, including assessing existing SharePoint site hierarchies, document libraries, lists, and complex item-level permissions. • Proven capabilities migrating custom SharePoint list data into relational database models (such as Microsoft SQL Server, PostgreSQL, or Amazon RDS) and optimizing queries. • Experience refactoring legacy SharePoint workflows (SharePoint Designer, Power Automate, or K2) into modern cloud-native workflow engines like AWS Step Functions or serverless event-driven architectures. 4. AWS Cloud Hosting & CI/CD Pipelines: • Familiarity with refactoring and optimizing legacy applications for native deployment in cloud environments, specifically AWS GovCloud and AWS Outposts architectures. • General understanding of working with CI/CD automated deployment pipelines (such as Azure DevOps, GitLab CI, or GitHub Actions) to run automated SAST/DAST security scans and deploy code. • Participate on the DevSecOps team to build out code layers with the redundancy, error-handling, and failover capabilities necessary to support continuity of operations (COOP). 5. Security, Compliance & Federated Identity: • Strong proficiency implementing strict secure coding principles (OWASP Top 10) to satisfy NIST SP 800-53 security controls within a FISMA Moderate framework and remediating findings from pipeline scans. • Experience aligning custom SharePoint permissions and AD security groups with AWS IAM, AWS IAM Identity Center (formerly SSO), and modern federated identity protocols (OAuth2, OIDC, SAML). Preferred Professional Certifications: • AWS Certified Developer (Associate) or AWS Certified Solutions Architect (Associate) • CompTIA Security+ (required within 6 months of hire to satisfy IAM-II compliance) • Professional Certifications in Front-End Methodologies (React, Angular, Vue) Location and Schedule Location : Washington, DC Schedule : 40 hours per week, Monday through Friday, with core working hours from 9:00 a.m. to 3:00 p.m. local time. Security Requirement: Public Trust Travel: 0-10% Salary: $ 110K to $114K Company Profile: Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors. For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services. Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include: Over two decades of experience across over $300 million in contract awards supporting critical FAA programs Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations At CS, we know our success stems from our talented team. That's why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development. Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting. Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Description Concept Solutions is seeking a Full Stack Developer to join a dedicated team of Information Technology (IT) professionals supporting the Federal Aviation Administration's (FAA) Command, Control, and Communications (C3) office. The C3 office carries a critical strategic mandate: ensuring FAA managers maintain daily situational awareness and uninterrupted continuity of communications during severe national emergencies, natural disasters, or critical equipment malfunctions. Should disruptions occur, the C3 office is chartered with executing rapid disaster recovery and restoring essential communication services expeditiously. This position is remote within 2 hours drive of Washington DC. The Mid-Level Full Stack Developer focuses on building, maintaining, and modernizing critical enterprise web applications, bridging legacy on-premises systems with the Amazon Web Services (AWS) cloud. The primary objective of this role is to participate in a team effort to refactor and migrate legacy web applications and workflows from Microsoft SharePoint Subscriber Edition (On-Premises) to modern, open-source technology stacks hosted on AWS (including AWS GovCloud and AWS Outposts environments). This effort will include the use of Artificial Intelligence (AI) to refactor legacy code. Working as a member of the DevSecOps team, this role ensures all front-end and back-end code is highly performant, accessible, and robustly secure, supporting highly available mission-essential functions under a FISMA Moderate framework. This position is vital to modernizing legacy application interfaces into secure cloud architectures, remediating findings from automated security pipelines, and establishing resilient, error-tolerant workflows for continuity of operations. Requirements Bachelor's degree in a technical discipline (Computer Science, Electrical Engineering, Information Technology, or a related field). 5 Years of Experience in Full-Stack Web Application Development, with a proven track record of refactoring monolithic/legacy platforms and migrating workloads to AWS. Expertise in the following prioritized areas is required: 1. Front-End Frameworks & UI Modernization: • Three or more years of practical experience building and maintaining complex, responsive, and accessible web interfaces. • Proven experience refactoring and modernizing legacy SharePoint pages, customized Master Pages, InfoPath forms, and web parts into clean, open-source UI frameworks. • Deep understanding of modern styling and layouts (HTML5, CSS3, modern JavaScript/TypeScript) to provide superior user experiences independent of SharePoint structures. 2. Back-End Development & API Refactoring: • Strong proficiency in server-side open-source development (such as .NET Core, C#, Node.js, or Python) and designing secure, modular RESTful APIs. • Proven experience replacing proprietary SharePoint server-side Object Models (SSOM) and Client-Side Object Models (CSOM) with standard open-source API architectures. • Experience decomposing monolithic logic into microservices or serverless applications to optimize for scalability and maintainability. 3. SharePoint Decoupling, Content Migration & Databases: • Practical experience in legacy discovery and analysis, including assessing existing SharePoint site hierarchies, document libraries, lists, and complex item-level permissions. • Proven capabilities migrating custom SharePoint list data into relational database models (such as Microsoft SQL Server, PostgreSQL, or Amazon RDS) and optimizing queries. • Experience refactoring legacy SharePoint workflows (SharePoint Designer, Power Automate, or K2) into modern cloud-native workflow engines like AWS Step Functions or serverless event-driven architectures. 4. AWS Cloud Hosting & CI/CD Pipelines: • Familiarity with refactoring and optimizing legacy applications for native deployment in cloud environments, specifically AWS GovCloud and AWS Outposts architectures. • General understanding of working with CI/CD automated deployment pipelines (such as Azure DevOps, GitLab CI, or GitHub Actions) to run automated SAST/DAST security scans and deploy code. • Participate on the DevSecOps team to build out code layers with the redundancy, error-handling, and failover capabilities necessary to support continuity of operations (COOP). 5. Security, Compliance & Federated Identity: • Strong proficiency implementing strict secure coding principles (OWASP Top 10) to satisfy NIST SP 800-53 security controls within a FISMA Moderate framework and remediating findings from pipeline scans. • Experience aligning custom SharePoint permissions and AD security groups with AWS IAM, AWS IAM Identity Center (formerly SSO), and modern federated identity protocols (OAuth2, OIDC, SAML). Preferred Professional Certifications: • AWS Certified Developer (Associate) or AWS Certified Solutions Architect (Associate) • CompTIA Security+ (required within 6 months of hire to satisfy IAM-II compliance) • Professional Certifications in Front-End Methodologies (React, Angular, Vue) Location and Schedule Location : Washington, DC Schedule : 40 hours per week, Monday through Friday, with core working hours from 9:00 a.m. to 3:00 p.m. local time. Security Requirement: Public Trust Travel: 0-10% Salary: $ 110K to $114K Company Profile: Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors. For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services. Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include: Over two decades of experience across over $300 million in contract awards supporting critical FAA programs Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations At CS, we know our success stems from our talented team. That's why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development. Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting. Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Req ID: 384571 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Management Advisor - ITIL to join our team in Plano, Texas (US-TX), United States (US). The ITIL Service Manager oversees facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, client management, dispute and technical resolution management, and communications at various levels during services engagements from tactical to strategic. Responsibilities Lead large scale projects Guide others on cross-functional projects outside of their own department Leads complex service delivery processes and associated projects Manages service delivery processes in a complex service delivery environment Develops resolutions and analysis to complex problems that require the frequent use of creativity Identifies and leads continuous improvement activities in support of client or internal business processes. Basic Qualifications 8+ years of experience as a Service Manager Additional Preferences ITIL Certification CMDB (configuration management database) experience Change management, incident management and major incident management Undergraduate degree or equivalent combination of education and work experience Excellent understanding of ITIL processes and principals Excellent written and verbal skills Excellent ability to create and document process Ability to physically perform general office requirements NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $79,275 - $132,125. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Req ID: 389983 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Project Manager to join our team in Plano, Texas (US-TX), United States (US). Day to Day/ Job Functions Coordinate program and delivery status, milestones, risks, dependencies, decisions, and action items across multiple teams and workstreams. Partner directly with technical delivery teams, product teams, and other stakeholders to understand delivery progress, identify blockers early, and drive follow-through on mitigation and resolution plans. Develop and maintain integrated delivery plans, roadmaps, RAID logs, milestone tracking, and progress reporting to provide visibility and accountability across workstreams. Create clear, concise, executive-ready status updates, dashboards, presentations, and other reporting materials for senior leadership. Consolidate and analyze information from multiple sources, including Jira, Jira Align, Excel, presentations, and other delivery-management tools, to identify trends, risks, dependencies, and areas requiring attention. Synthesize complex delivery information and large data sets into actionable insights, status narratives, and decision-ready recommendations. Track cross-team dependencies and coordinate with responsible teams to ensure timely resolution of delivery risks and issues. Support Agile delivery practices across teams using methodologies such as Scrum and Kanban. Monitor program and project progress against established milestones, commitments, and delivery plans. Facilitate communication and alignment among senior leaders, product partners, technical delivery teams, and other stakeholders. Identify potential delivery risks and blockers and work with stakeholders to establish and track mitigation plans. Maintain accurate program documentation and reporting to support transparency, accountability, and informed decision-making. Manage competing priorities across multiple workstreams while maintaining attention to detail and delivery timelines. Required Qualifications: 7+ years of experience managing complex technology projects, programs, product delivery initiatives, or related technology delivery efforts. 7+ years of Experience coordinating multiple teams and workstreams, including management of milestones, risks, issues, dependencies, decisions, and action items. 7+ years of Experience developing and maintaining delivery plans, roadmaps, RAID logs, dashboards, and program or project status reporting. 7+ years of Experience preparing and delivering executive-level status updates, presentations, dashboards, and decision-support materials. Advanced proficiency with Microsoft Excel, including structuring, analyzing, reconciling, and summarizing large data sets. 7+ years of Experience using Jira and/or Jira Align for project, program, or delivery management. 7+ years of Experience working with Agile delivery methodologies, including Scrum and Kanban. 7+ years of Experience managing cross-team dependencies across complex technology delivery environments. Demonstrated ability to analyze information from multiple sources and translate complex delivery data into actionable insights and recommendations. Strong executive communication skills with the ability to communicate effectively with senior leaders, product partners, and technical delivery teams. Strong organizational, analytical, and problem-solving skills. Strong attention to detail and ability to manage competing priorities across multiple concurrent workstreams. Ability to identify delivery risks and blockers, develop mitigation plans, and drive actions through completion. Preferred Qualifications Experience supporting large-scale enterprise technology transformation or product-delivery programs. Experience creating executive dashboards and management reporting for complex technology initiatives. Experience working in highly matrixed organizations with multiple technical and business stakeholders. Experience with advanced program reporting, data visualization, or portfolio-management tools. Experience supporting senior leadership with program insights, decision support, and delivery recommendations. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $87,720.00 - $131,580.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Digital Forensic Analyst Contact Discovery Services - New York, NY Location: Remote Start Date: Negotiable A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for a qualified and experienced Digital Forensic Analyst. We are seeking a motivated individual with a strong interest in the legal and technology fields, excellent organizational skills, and a passion for delivering top-notch service to our clients. This is a great opportunity to gain valuable experience in a fast-paced and dynamic industry. This position will include occasional travel for on-site collection efforts. DUTIES OF THE POSITION: Perform forensic data collections and forensic analysis in both on-site and remote capacity Coordinate directly with legal teams/client IT departments to understand project scope Maintain forensic tool set by staying current on version updates and new options in the market Work closely with project management and other team members on completing complex projects in a fast pace, deadline driven environment Assist in developing, documenting, and refining procedures to accomplish discovery process requirements Manage all chain of custody best practices associated with the rules of evidence Consistently adhere to standard operating procedures Perform quality checks on work product prior to delivering to the client Complete additional duties assigned by manager including general IT functions EXPERIENCE & QUALIFICATIONS: Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering 3+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level Experience using industry standard forensic tools such as Axiom, EnCase, Cellebrite, FTK Imager, Digital Collector General understanding of Mac/Windows filesystems, mobile devices, and encryption Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients Ability to work extended hours when necessary to ensure client deadlines are met Ability to demonstrate superior organizational skills with an acute attention to detail Must be willing to travel regularly on short notice; must have valid passport for occasional international travel Must be an energetic self-starter who can work within a team environment but also independently as the situation requires Ability to document forensic workflows based on sound industry practice Willingness to develop/train other team members to increase the group's overall knowledge base as well as cultivate secondary resources to assist in larger collection events Strong troubleshooting skills coupled with the ability to solution on the fly to solve complex problems THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED: Understanding of the electronic discovery reference model (EDRM) Possess at least one industry standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.) General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.) Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory Experience with scripting, programming/coding, database languages (SQL, VB, HTML, Access) SALARY RANGE: $65,000 - $80,000 ABOUT CONTACT: Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment then we want to hear from you.

Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We're 30 people today, scaling quickly, and investing in the people and systems needed to serve our clients with consistency and excellence. We run lean, trust our team, and believe in leadership that works alongside people-not above them. We're relationship-first, execution-focused, and allergic to bureaucracy. If you want to own your work, improve how things get done, and grow into something bigger, this is the right place. The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one of the most important seats in the company. You will operate across our three core technical functions-Help Desk, Projects, and Centralized Services-but will typically be hired into one or two concentrated areas. In this role, you'll be the person we trust with our hardest problems, most complex client environments, and most critical escalations. You're the person who holds the line when things get hard and makes things better when they're not. This isn't just a "senior tech" role. You're expected to identify patterns across clients, build and improve processes, reduce key-person risk through documentation and training, and proactively raise the technical bar across the team. You bring structure and repeatability to everything you touch. Successful and consistent performance at this level will position you for future leadership and specialization opportunities, including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and others as the company grows. What You'll Do Technical Execution Take ownership of complex, high-priority escalations from L1 and L2 technicians across Help Desk, Project, and Centralized Services functions. Resolve advanced issues involving Windows Server environments, Microsoft 365, Active Directory, Group Policy, DNS, and enterprise security configurations. Configure, maintain, and support virtualization platforms including Hyper-V-VM builds, migrations, and ongoing maintenance. Administer and troubleshoot Azure Virtual Desktop (AVD) environments and related Microsoft cloud technologies. Configure and troubleshoot firewalls, switches, VLANs, VPN connectivity, and LAN/WAN infrastructure across platforms including SonicWall and Ubiquiti. Utilize PowerShell and CMD scripting for automation, troubleshooting, and system administration tasks. Leverage AI tools actively and fluently to force-multiply your output-whether that's accelerating documentation, automating repetitive work, diagnosing complex issues faster, or building better client-facing materials. At L3, AI proficiency is a professional expectation, not a nice-to-have. Anticipate technical risks before they become client problems-evaluate business impact, flag issues proactively, and maintain clear records of outcomes and contributions. Process, Documentation & Knowledge Create and improve processes-not just follow them. At L3, you're expected to lead documentation standards and build repeatable systems that reduce key-man risk. Actively train and teach teammates. You're responsible for helping others grow, not just solving problems yourself. Build playbooks, standardize delivery, and identify opportunities for automation that improve consistency and scale across the team. Document client environments, recurring issues, and resolutions so that institutional knowledge lives in the system, not just in your head. Communication & Client Experience Communicate clearly and proactively with clients and internal staff-especially in high-pressure situations where confidence and clarity matter most. Set and manage client expectations accurately, keeping relevant stakeholders informed on timelines, risks, and progress. Communicate trends, risks, and service improvements upward to leadership with context and clarity. Understand your clients' businesses, not just their technology. L3 technicians are expected to know how a client operates, what matters to their leadership, and how a technical issue or recommendation translates into real business impact. Represent Hansen Gress professionally in every client interaction-this role carries real weight in how clients experience us. Ownership & Accountability Own your outcomes-not just your tasks. You're accountable for the quality, completeness, and follow-through on everything you touch. Prioritize effectively across competing demands. Help Desk volume, project timelines, and centralized service delivery all require judgment about what matters most. Proactively identify what's not working-across your own work, team processes, and client environments-and do something about it. Mentor junior technicians and invest in their development as a direct expression of your own leadership potential. Who You Are You have substantial IT support experience-typically 5-10+ years-with meaningful time in an MSP or IT services environment. We care more about the depth of what you've built and solved than the number of years on your resume. You've earned the L3 designation through demonstrated capability-not just tenure. You operate at this level consistently, not occasionally. You identify patterns across tickets and client environments and use them to prevent problems, not just react to them. You're a strong communicator in both directions-clear with clients, and clear with leadership. You don't let things fall through the cracks silently. You take documentation seriously. You understand that knowledge trapped in one person's head is a liability, and you build systems that outlast any individual. You mentor others naturally. Sharing what you know isn't a burden-it's part of how you define doing a good job. You're organized, detail-oriented, and process-driven-but you can also move fast when the situation calls for it. You're adaptable. In an MSP environment, no two days are the same, and you're energized rather than frustrated by that reality. You are a recognized subject matter expert across the full Hansen Gress technology stack-not a generalist who knows a little about everything, but someone the team and our clients can point to and say "ask them." You hold deep, current, hands-on expertise across the platforms and disciplines we deliver. You are technically reliable-the kind of person who doesn't speculate out loud, doesn't guess under pressure, and doesn't put wrong information into the world. At L3, the team and our clients defer to you. That trust is earned and protected by a consistent commitment to getting it right. Living in Alaska is either a passion of yours or a dream you want to fulfill. We are looking for someone who is "all in" on Alaska and fits our team and culture. Technical Qualifications Deep, hands-on expertise in Microsoft 365/O365 administration-including Exchange Online, Teams, SharePoint, Intune, Entra ID (Azure AD), licensing management, and tenant-level configuration and troubleshooting. Hands-on experience managing Hyper-V environments, including VM builds, migrations, and maintenance. Strong understanding of LAN/WAN networking with experience configuring and troubleshooting VLANs, managed switches, and connectivity issues across platforms such as Ubiquiti and SonicWall. Advanced experience configuring and troubleshooting firewalls, including routing, VPN, access policies, and network segmentation. Experience administering Azure Virtual Desktop (AVD) and Microsoft 365 cloud technologies. Basic to intermediate scripting and automation experience using PowerShell and CMD. What You'll Need Ability to pass a basic background check for airport security badging Valid driver's license (or willingness to get one) and the ability to drive. Driver policies apply. Where You'll Work Must be based in Juneau or Anchorage, Alaska This role requires regular face-to-face collaboration in Juneau, Anchorage, and other Alaska communities. This is NOT a fully remote position What's In It For You Full-time role Salary: $100,000-$125,000 a year, depending on experience Health insurance (with vision coverage) Retirement plans Work in Juneau or Anchorage with relocation assistance Why You'll Want to Work with Us Employee satisfaction and growth are important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say. Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields.

Agile Project Manager - Federal Contracting (GSA) The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients' most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you'll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we're also good friends who know the names of each other's dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Position: We are looking for eager, driven candidates with experience in Agile methodologies and project management to develop impactful solutions for the General Services Administration (GSA). The role will work with the Application Management Division (AMD) within the Office of Public Buildings Information Technology Services (PB-ITS) supporting mission-critical applications and IT initiatives that support PBS business operations. The Agile Project Manager will act as the primary point of contact for the program and an authorized interface with the COR and other government personnel. The role will include hands-on, day-to-day execution of project management, operations and maintenance (O&M), governance coordination, and budget and acquisition support activities across multiple active systems and programs. Responsibilities include: Act as the primary point of contact for the program and authorized interface with the COR and other government personnel Monitor project performance and deliverables Plan, organize, and administer program activities and services Select, train, supervise, and evaluate the performance of project staff Assign contractor schedules, review work discrepancies, and supervise contractor personnel Communicate the policies, purposes, and goals of the organization to subordinate personnel Manage IT software and application projects through the full lifecycle in a multi-system or portfolio environment Support Agile methodologies, processes, and procedures, including Scrum and Kanban Support sprints, backlog grooming, retrospectives, and stand-ups using tools such as Jira Apply structured project management and process improvement practices, including CMMI-based principles Oversee operations and maintenance activities across multiple systems Manage steady-state operations, enhancements, releases, and production support activities for live systems Develop budgets and financial projects and oversee the administration of program budget components Support purchase requests, IGCEs, funding tracking, invoice troubleshooting, and GSA financial systems Direct, prepare, and negotiate contracts for the delivery of program services Assist in the development and implementation of project or program work standards, policy guidelines, and procedures Support requirements development and management, business analysis activities, BPMN, and UAT Develop and deliver presentations to stakeholder groups and clients Prepare specialized reports, surveys, status reports, briefings, stakeholder-facing documentation, and other program descriptive information and materials Coordinate across business lines, vendors, technical teams, multiple concurrent systems, stakeholders, and priorities The Ideal Candidate: At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo's client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team's innovation, creative problem solving, and collaboration. We believe a successful Agile Project Manager will have: BA / BS degree in Computer Science, Information Systems, Engineering, Business, or related field required 7+ years of relevant IT work experience required PMP Certification required Additional Agile/Scrum certification required (CSM, PMI-ACP, SAFe) Ability to obtain a public trust security clearance required Experience overseeing full lifecycle IT projects using Agile methodologies, processes, and procedures such as Scrum and Kanban required Operations and Management (O&M) experience supporting steady-state operations, enhancements, and releases for live-systems required Experience using tools such as Jira and MS Project required Experience supporting federal clients in an IT environment preferred Familiarity with PMBOK or PBS gPm preferred Experience with Earned Value Management, Capability Maturity Model Integration (CMMI), or Information Technology Information Library (ITIL) preferred Smart Buildings or Building Monitoring & Control (BMC) systems experience preferred Budget & Acquisition support experience preferred Strong oral and written communications skills, including technical writing, producing status reports, briefings, and stakeholder-facing documentation Strong organizational skills and attention to detail Strong time management skills Experience with Microsoft Office and Google Suite Ability to build a strong degree of trust with the client The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. This role may be hybrid or remote based on client needs. The Fine Print: The salary range for this role is $95,000 - $135,000 depending on experience Expected travel 0-10%; may increase based on business needs This is an exempt, full-time position Essential Physical Functions Sitting: Particularly for sustained periods of time Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at . Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. Join Our Award-Winning Culture! Our passion wins awards. But don't just take it from us 2023 Vault Best Consulting Firm for Work/Life Balance 2023 Vault Best Consulting Firm for Overall Diversity 2023 Management Consulted Best Boutique Firms in Washington DC 2022 Vault Best Overall Consulting Firm to Work For 2020 Vault Best Boutique Consulting Firm 2019 Ivy Exec Best Boutique Consulting Firm 2018 Consulting Magazine Best Small Firms to Work For 2017 Vault Best Boutique Consulting Firm 2016 Forbes Best Management Consulting Firms in America 2015 Washington Business Journal's Philanthropy

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters. Location: Rockville, MD. Hybrid role with 2-3 days in office. As a Project Manager at fusionSpan, you will lead cross-functional teams of Consultants, Software Engineers, and Designers on medium and large-scale IT projects from initiation to launch. As this role involves managing multiple project teams and clients, we are looking for someone who is comfortable holding their team and clients accountable. Responsibilities: Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients. Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client. Plan projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement. Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success. Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements. Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly. Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively. Maintain high levels of client satisfaction by delivering seamless project experiences. Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base. Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments. Required Qualifications: Understanding of agile methodologies, scrum, waterfall, and software development processes. Minimum 2 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment. Experience managing project risks and controlling scope, budget, and schedule. Detail-oriented and highly organized Preferred Qualifications: Salesforce or any enterprise CRM knowledge Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations. Compensation: The anticipated salary range for this role is $60,000 - $120,000 annually. Actual compensation will be determined based on factors such as experience, skills, qualifications, and may vary accordingly. What We Offer: Health (PPO) dental & vision plan - 100% covered for employee Long/Short-term disability insurance - 100% covered for employee Life and AD&D insurance - 100% covered for employee 401K up to 4% matching contribution 15 days of paid vacation - increases with tenure 10 paid federal holidays 12 weeks for parental leave Find out more about our benefits here. About fusionSpan fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region. Check out our Great Place to Work Certified Badge here. fusionSpan employees working remotely are expected to have their camera on during all virtual meetings. Our Company Values: Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates. Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients' evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance. Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters. This role is hybrid with 2 days in our Rockville office, or can be fully remote across the US Responsibilities: Research, design, implement and manage Salesforce packages, Identify and follow best practices for co-development environments including the use of code versioning, sharing, and management technologies and practices, Produce accurate, consistent comments and documentation (e.g. Jira, Confluence, Bitbucket), Understand and follow agile methodologies including scrum-based development and project lifecycles, Adherence to quality assurance protocols including manual testing, peer/self-review, creation of exhaustive test cases, and proper documentation for handoff to BA/QA, Confer with project managers, lead developers, and business analysts to obtain relevant project requirements and specifications, Maintain and enhance the required skills and expertise for best practices in current technologies (Keep up to date with changes to the platforms/technologies you are using), Identify areas for improvement in existing programs and subsequently develop those modifications, Owning tasks from start to finish - Take the initiative to see tickets to completion. Required: Multiple Salesforce certifications - Certified Application Architect OR Certified System Architect highly preferred 3+ years of Technical Architect with (SFDC) systems implementation experience Experience with middleware and APIs for systems integration with Salesforce is desirable Experience with implementing, extending and deploying Salesforce AppExchange Apps Experience with Agile processes Experience with CI/CD Experience in Salesforce development: Apex Lightning Development Salesforce DX Javascript Compensation: The anticipated salary range for this role is $110,000 - $160,000 annually. Actual compensation will be determined based on factors such as experience, skills, qualifications, and may vary accordingly. What We Offer: Health (PPO) dental & vision plan - 100% covered for employee Long/Short-term disability insurance - 100% covered for employee Life and AD&D insurance - 100% covered for employee 401K up to 4% matching contribution 15 days of paid vacation - increases with tenure 10 paid federal holidays 12 weeks for parental leave Find out more about our benefits here. About fusionSpan fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region. Check out our Great Place to Work Certified Badge here. fusionSpan employees working remotely are expected to have their camera on during all virtual meetings. Our Company Values: Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates. Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients' evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance. Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.

If you're looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT Support Engineer position. This is an on-site position that requires traveling to and working at client locations in Boston, MA. Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing Provide front line phone coverage, and participate in various call center groups Provide on-site assistance to clients within your local geography Provide excellent customer service to Xantrion's client base. Provide technical support as assigned for issues related to computer systems, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction. Brief customers, as well as management, on the status of current resolution efforts. Work with third party support providers when necessary. Follow up with customers to ensure an issue has been resolved. Administration Submit semi-monthly timesheet and expense reports. Attending scheduled training and meeting sessions. Meet with your manager regularly to discuss opportunities and achievements. Service Desk Duties Ability to work a variable shift any time during Xantrion's business hours. Perform audits of customer information and systems as necessary to ensure accuracy. Take support tickets from the dispatcher. Update and schedule service tickets until issues have been resolved or further escalated. Perform other duties or special projects as assigned. Position Requirements Formal Education & Certification Bachelor's degree from a four-year university or equivalent experience (not required) Technical certificates are a plus. Knowledge & Experience Minimum of 3 years of technical support experience required On-site technical support experience preferred. Basic diagnostic and analytical skills. Basic competency in the use and troubleshooting of MS Office products. Experience using Windows 7, 10, and/or Mac OS. Basic computer literacy across both hardware and software. Ability to be proactive and able to take direction and establish ownership of issues through resolution. Personal Attributes Positive attitude. Strong written, oral, and interpersonal communication skills. Strong telephone presence with organized follow-up skills. Ability to follow established operating procedures Strong, service-oriented, customer-focused. Strong attention to detail. Experience working constructively in a team-oriented, collaborative environment. Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment. Demonstrated interpersonal skills, able to foster strong relationships internally and externally. Can follow directions, as well as apply judgment and be flexible as the situation warrants. Performance Metrics Manager and peer review of goal achievement. Coachability, willingness to work as a member of a team. Detailed ticket notes at every step of the resolution. Appropriate amount of time is correctly coded per day. Ticket queue is properly scheduled. Assigned tasks do not "fall through the cracks". Internal and external customer satisfaction scores. Ticket closure rate relative to peers. Physical Demands Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort. Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain. Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision. Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills. Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease. Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain. Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity. Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed. Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation. Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation. Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds. Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety. Company Policy and Procedure Compliance Follow and support company policies and procedures as well as all local, state, and federal laws. Always maintain confidentiality of company and customer records and information. Maintain a professional image, adhering to Xantrion's dress code. Must have an existing cell phone (running current Android or iOS). If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details. When Working Remote Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing. Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private. Must use Xantrion-provided PC and headset to execute job functions. Benefits Salary range $60K - $70K; depending on experience. 100% of medical, dental, and vision for you and your family. 401K with company match up to 4% of salary. Certification reimbursement and annual training budget. 17 Days PTO per year in addition to paid training days. Bonuses for referring new clients or employees. Equal Opportunity Employer Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time. We use AI to support our recruiting team, improve the candidate experiences, and allow our teams to spend more time on meaningful candidate interactions. Our use of AI is limited to administrative tasks such as organizing application information and taking or summarizing interview notes. AI does not screen, advance, or reject candidates, and it does not make hiring or any significant decisions. Applications and candidate qualifications are reviewed by our recruiting team, and all decisions about interviews, advancement, offers, and hiring are made by our recruiters and hiring managers.

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we invite you to explore our position! This role is hybrid, requiring onsites at client locations as needed. Shift time: 9am - 6pm Pacific-time. Work hours may vary. Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing Provide front line phone coverage, and participate in various call center groups Provide on-site assistance to clients within your local geography, if applicable Provide excellent customer service to Xantrion's client base. Provide technical support as assigned for issues related to computer systems, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction. Brief customers, as well as management, on the status of current resolution efforts. Work with third party support providers when necessary. Follow up with customers to ensure an issue has been resolved. Administration Submit semi-monthly timesheet and expense reports. Attending scheduled training and meeting sessions. Meet with your manager regularly to discuss opportunities and achievements. Service Desk Duties Ability to work a variable shift any time during Xantrion's business hours. Perform audits of customer information and systems as necessary to ensure accuracy. Take support tickets from the dispatcher. Update and schedule service tickets until issues have been resolved or further escalated. Perform other duties or special projects as assigned. Position Requirements Formal Education & Certification Bachelor's degree from a four-year university or equivalent experience (not required) Technical certificates are a plus. Knowledge & Experience Minimum of 3 years of technical support experience required Some on-site technical support experience preferred. Basic diagnostic and analytical skills. Basic competency in the use and troubleshooting of MS Office products. Experience using Windows 7, 10, and/or Mac OS. Basic computer literacy across both hardware and software. Ability to be proactive and able to take direction and establish ownership of issues through resolution. Personal Attributes Positive attitude. Strong written, oral, and interpersonal communication skills. Strong telephone presence with organized follow-up skills. Ability to follow established operating procedures Strong, service-oriented, customer-focused. Strong attention to detail. Experience working constructively in a team-oriented, collaborative environment. Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment. Demonstrated interpersonal skills, able to foster strong relationships internally and externally. Can follow directions, as well as apply judgment and be flexible as the situation warrants. Performance Metrics Manager and peer review of goal achievement. Coachability, willingness to work as a member of a team. Detailed ticket notes at every step of the resolution. Appropriate amount of time is correctly coded per day. Ticket queue is properly scheduled. Assigned tasks do not "fall through the cracks". Internal and external customer satisfaction scores. Ticket closure rate relative to peers. Physical Demands Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort. Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain. Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision. Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills. Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease. Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain. Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity. Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed. Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation. Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation. Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds. Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety. Company Policy and Procedure Compliance Follow and support company policies and procedures as well as all local, state, and federal laws. Always maintain confidentiality of company and customer records and information. Maintain a professional image, adhering to Xantrion's dress code. Must have an existing cell phone (running current Android or iOS). If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details. When Working Remote Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing. Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private. Must use Xantrion-provided PC and headset to execute job functions. Benefits Salary range $60K - $65K; depending on experience. 100% of medical, dental, and vision for you and your family. 401K with company match up to 4% of salary. Certification reimbursement and annual training budget. 17 Days PTO per year in addition to paid training days. Bonuses for referring new clients or employees. Equal Opportunity Employer Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time. We use AI to support our recruiting team, improve the candidate experiences, and allow our teams to spend more time on meaningful candidate interactions. Our use of AI is limited to administrative tasks such as organizing application information and taking or summarizing interview notes. AI does not screen, advance, or reject candidates, and it does not make hiring or any significant decisions. Applications and candidate qualifications are reviewed by our recruiting team, and all decisions about interviews, advancement, offers, and hiring are made by our recruiters and hiring managers.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY Greystar is seeking an experienced, highly technical, hands-on, and mission-driven Technical Program Manager (TPM) to lead engineering initiatives within our Digital, Data & AI team. The TPM will have a strong sense of ownership, aid in identifying and resolving dependencies, track progress across different teams, and ensure the work progresses, while clearly communicating progress and risks to project stakeholders. This role sits at the delivery core of the Data Digital and AI team and is distinct from our Product Managers/Owners: PMs own the what and why (product direction and roadmap priorities); the TPM owns the how and when, driving execution end-to-end across engineering teams without absorbing product scope. Success in this role requires an equal blend of hands-on technical fluency and strong project and program management discipline. Nearly every initiative brings together multiple engineering disciplines within a single project - data engineering, application/product engineering (web and mobile), and infrastructure. JOB DESCRIPTION JOB DESCRIPTION KEY RESPONSIBILITIES: Own end-to-end delivery for assigned initiatives, from scoping through launch, driving progress across data engineering, product engineering (web and mobile), and infrastructure teams, often within the same project. Partner with Product Managers to translate product strategy and roadmaps into executable delivery plans. Product Managers own product direction; TPMs own sequencing, dependencies, and delivery risk. Drive delivery for application-centric initiatives, including web and mobile feature launches, API/service integrations, and release coordination - with enough fluency in app architecture to pressure-test estimates, identify technical debt risk, and sequence frontend/backend/mobile workstreams realistically. Keep initiatives moving under competing priorities by driving stalled decisions to resolution with clear options, a recommended default, and a named owner, rather than allowing work to drift. Regularly assess risks and opportunities; understand best practices, drive process improvements, and find new ways of operating, with a focus on simplification and productivity. Run the delivery operating system in Linear, including sprint planning, dependency tracking, RACI, and status reporting, as the single source of truth across multiple product teams. Drive initiatives with a heavy data component, coordinating data readiness, integration, and quality across delivery, with enough fluency to pressure-test estimates and ensure data-dependent plans are realistic. BASIC KNOWLEDGE & QUALIFICATIONS: Proven track record of managing large-scale, complex technical initiatives for product development & software engineering with clear evidence of technical delivery you personally owned and shaped. Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish line. Self-motivated, proactive, and proven ability to adapt well and work with teams having different operating cadences. Strong working knowledge of data, including the ability to read a data model, understand pipeline and integration dependencies, assess data quality, and hold teams accountable for data readiness. This is not a data engineering role, but you must be able to identify and address data-related risks. Strong working knowledge of application development, including the ability to read a system/architecture diagram, understand client-server and API dependencies, assess technical debt and scalability tradeoffs, and hold teams accountable for release readiness. This is not a software engineering role, but you must be able to identify and address app-delivery risks Experience developing processes where little exists and demonstrated flexibility to get things done. Proven experience leading delivery across multiple engineering disciplines, not just one. You have coordinated data engineering, product or application engineering (web and/or mobile), and infrastructure within the same initiative. Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues. Experience working in a highly cross-functional environment where communication with multiple groups is imperative. Ability to build working knowledge quickly across unfamiliar technical areas. You will move between data, application, and infrastructure work and must understand each well enough to lead delivery and challenge engineering estimates. Ability to ramp up quickly and learn new technologies with minimal lag time. Excellent written and oral business communication and people skills, with the ability to influence stakeholders. Experience with the Linear project management system or similar (Jira, Asana, etc). The salary range for this position is $115,000 - $140,000 USD Annually. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered : Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. This position may be performed remotely anywhere within the United States except the state of Alaska. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to . ANTICIPATED CLOSING DATE November 30, 2026 This date may be subject to change due to evolving business needs.

At Arctic Wolf, you won't just watch the cybersecurity industry evolve - you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We're proud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner Peer Insights and IDC MarketScape - but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform. If you're looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that's redefining security operations, Arctic Wolf is the right place for you! Our mission is simple: End Cyber Risk. We're looking for a Senior Manager, Artificial Intelligence to be part of making that happen. About The Role In this role, you advance that mission by planning and directing the AI development that turns massive volumes of security signal into faster detection and response. This work spans the full range of machine learning and AI solutions, from classical models to fine-tuned language models and agentic systems. You ensure AI initiatives, processes, and deliverables conform to the organization's established policies, quality standards, and objectives. You also work closely with R&D Leadership, Product Management, and the Security Services (S2) organization to build scalable, production-grade AI that customers and analysts need, delivered on time. Senior Managers carry a large scope of leadership and may have multiple managers and/or technical leads reporting to them. The right leader brings specialized subject-matter expertise in the AI domain along with a can-do attitude. They are comfortable working across functional boundaries, partnering with data scientists, platform engineers, threat researchers, and security operations analysts to push complex, ambiguous initiatives over the line. Responsibilities Generates and manages the day-to-day work for their team and is accountable for its outcomes. Partners with the Product team to define and deliver the 6-month AI roadmap and contributes to longer-term planning and strategy with R&D Leadership. Provides direction and clarity, removes obstacles, and leads teams that deliver high-quality, innovative AI solutions alongside architects, developers, data scientists, product managers, CSEs, and support people. Set the direction for applying the right approach to each problem, from classical ML (e.g., clustering, random forests) to deep learning, fine-tuned language models, and agentic systems, in partnership with your technical peers and team members, translating complex security use cases into production-ready initiatives. Partner with Architects and other leadership on the company's technical roadmap, championing secure, observable, and scalable AI systems in cloud-native environments. Oversee the design, training, deployment, and ongoing quality measurement of models and agentic experiences. Drive continuous improvement in engineering and MLOps processes. Uphold secure coding and acceptable-use standards across the full development life cycle. Drive cross-functional initiatives with platform, product, and security operations teams to integrate AI into production, and see that work through to completion. Mentor each team member and help them grow their technical and leadership skills, establishing career development plans and achievable goals. Build collaborative relationships across teams and stakeholders. Lead recruitment for their team and be a key contributor to hiring and recruitment strategy for both full-time and co-op roles. About You Bachelor's degree or foreign equivalent in Computer Science, Machine Learning, Data Science, or a related field, or an equivalent combination of education and experience. Four years of experience in software, AI/ML, or data science roles (or a Master's degree plus two years), including experience leading technical teams or projects. Demonstrated experience leading technical teams and delivering AI/ML or Generative AI systems to production at scale. Strong expertise in the production delivery of Generative AI or machine learning systems, including training, tuning, and ongoing quality measurement and evaluation (e.g., LLM-as-judge). Experience with agentic frameworks (e.g., AgentCore, LangChain, LangGraph) and LLM integration. Experience architecting MLOps processes and tooling for moving models from training to production, including drift monitoring and continuous learning in high-volume pipelines. Familiarity with cloud-native data services (AWS preferred) and data engineering tools (e.g., Spark, Flink, Kafka, Databricks), and with infrastructure-as-code, CI/CD, and DevSecOps principles. Exposure to cybersecurity concepts such as threat detection, MITRE ATT&CK, telemetry, and adversarial behavior modeling. A can-do attitude, tenacity, and proven ability to work across cross-functional boundaries to drive ambiguous, high-impact initiatives to completion. On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (), Best Places to Work - USA (), Great Place to Work - Canada (), Great Place to Work - UK (2024), and Kununu Top Company - Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible time off and paid volunteer days RRSP and 401k match Training and career development programs Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services Robust Employee Assistance Program (EAP) with mental health services Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations. The base salary range for this job family is 118,700 to 280,000 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure . click apply for full job details