487 jobs found

Job Description Job Description Category Details Position Project Manager, full-time, onsite Work Location HERCO LLC, Auburn Hills, Michigan, onsite in person Schedule Monday-Friday, 7:30 a.m.-4:30 p.m.; minimum 42.5 hours per week Travel Approximately 25-50%, including extended stays at customer facilities when required About HERCO HERCO LLC is a growing engineering and manufacturing solutions company serving the die casting, automation, industrial equipment, tooling, and process water treatment industries. We partner with automotive OEMs, Tier 1 suppliers, and manufacturing companies throughout North America. As we continue to expand, we are seeking an experienced, hands-on Project Manager / Technical Project Engineer to lead customer projects from concept through installation, commissioning, and final acceptance. Position Summary The Project Manager / Technical Project Engineer is responsible for planning, coordinating, and executing complex industrial equipment, automation, tooling, manufacturing, and engineering projects. This role serves as the primary point of contact between customers, internal departments, and suppliers while ensuring projects are delivered on time, within budget, and in accordance with customer requirements. This position requires a hands-on approach and a willingness to spend significant time at customer facilities during critical project phases. The Project Manager / Technical Project Engineer will travel to customer locations to supervise installations, coordinate contractors and customer personnel, support commissioning activities, resolve project issues, and ensure successful execution through final acceptance. Key Responsibilities Project Leadership & Execution Manage multiple projects simultaneously from quotation handoff through final customer acceptance. Develop comprehensive project plans, schedules, milestones, budgets, risk registers, and resource requirements. Lead project kickoff meetings with customers, internal stakeholders, engineering, operations, and suppliers. Monitor project progress and initiate corrective actions when risks, scope changes, or delays arise. Maintain accountability for project scope, schedule, budget, quality, safety, and customer satisfaction. Customer & Stakeholder Management Serve as the primary customer contact throughout the project lifecycle. Provide clear, timely project status updates, meeting minutes, action-item lists, and executive summaries. Facilitate technical discussions, customer design reviews, equipment inspections, and project meetings. Maintain professional relationships with customers, suppliers, installation partners, and strategic vendors. Address customer concerns promptly while keeping expectations aligned with contractual scope and project objectives. Engineering Coordination Work closely with mechanical, electrical, controls, manufacturing, service, and quality teams. Coordinate engineering deliverables and review technical drawings, specifications, layouts, and documentation. Track engineering changes and ensure design modifications are properly evaluated, documented, and approved. Support technical problem-solving, root cause analysis, and corrective-action activities during project execution. Manufacturing, Supply Chain & ERP Coordination Coordinate procurement activities, supplier schedules, production timelines, and internal manufacturing milestones. Monitor manufacturing progress and identify bottlenecks before they impact delivery schedules. Use ERP/MRP systems and project tools to track materials, purchase orders, inventory status, labor progress, and delivery commitments. Work with operations, quality, and production teams to ensure project objectives are achieved. Support sourcing, vendor follow-up, expediting, and supplier issue resolution as required. Change Order, Risk & Financial Management Evaluate customer requests, engineering changes, and field modifications for schedule, cost, quality, and resource impacts. Prepare, communicate, and manage change orders while obtaining required internal and customer approvals. Develop and maintain project budgets, cost tracking, forecasts, and margin visibility. Review supplier quotations, purchase orders, project expenditures, and budget variances. Maintain project risk registers and implement mitigation plans to minimize disruptions. Prepare project cost reports and performance updates for management review. Installation, Startup & On-Site Project Supervision Coordinate equipment installation, startup, commissioning, testing, validation, and customer acceptance activities. Travel to customer facilities throughout the United States, Canada, and Mexico to oversee project execution and ensure successful implementation. Provide direct on-site supervision of contractors, installation crews, suppliers, and customer personnel during critical project phases. Remain on-site for extended periods ranging from several days to several weeks when required for installation, commissioning, troubleshooting, launch support, or customer acceptance. Lead site meetings, project reviews, punch-list management, equipment inspections, and startup coordination. Ensure work performed at customer locations meets contractual requirements, customer specifications, safety standards, and quality expectations. Support training, final documentation, customer sign-off, and formal project closeout. Required Qualifications Bachelor's degree in Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Project Management, or a related technical field. Minimum of 5 years of project management experience in a manufacturing, automation, industrial equipment, tooling, or engineering environment. Proven experience managing technical engineering projects, preferably with budgets exceeding $250,000. Strong understanding of manufacturing processes, engineering workflows, industrial project execution, and customer-site implementation. Experience managing customer-driven change orders, engineering revisions, project risks, budgets, schedules, and cross-functional resources. Ability to read and interpret engineering drawings, technical specifications, equipment layouts, and manufacturing documentation. Experience with ERP/MRP systems, project scheduling tools, and Microsoft Office applications. Excellent communication, leadership, customer-facing, organizational, and problem-solving skills. Ability and willingness to travel 25-50%, including extended stays at customer sites, based on project needs. Valid driver's license and ability to travel within the United States, Canada, and Mexico. Valid passport or ability to obtain one is preferred. Preferred Qualifications PMP certification or equivalent project management training. Experience within die casting, automotive, automation, tooling, industrial equipment, or capital equipment industries. Experience managing machine builds, automation systems, equipment installations, commissioning, and field startup activities. Familiarity with Lean Manufacturing, Six Sigma, and continuous improvement methodologies. Experience using ERP platforms such as SAP or comparable systems. Master's degree in Engineering Management, Business Administration, or related discipline. Knowledge of contract management, commercial project administration, and supplier performance management. Desired Skills & Competencies Technical Skills Leadership Skills Business Skills Project scheduling and planning Cross-functional team leadership Budget and cost management

JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position. We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable , with a strong preference for candidates certified in Bones or Wisdom . Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module . Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements: Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position. We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable , with a strong preference for candidates certified in Bones or Wisdom . Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module . Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements: Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM

Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM

Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

Job DescriptionJob Description At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests-and each other-with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. This position is primarily responsible for leading and growing the quality assurance function across the company's web platform, APIs, integrations, and supporting services. The QA Manager owns the overall QA strategy, standards, and processes; manages and develops the QA team; and partners with engineering, product, and DevOps to ensure releases are predictable, reliable, and delivered with confidence. DUTIES AND RESPONSIBILITIES: Defines, owns, and continuously improves the end-to-end QA strategy across web, mobile-web, backend services, and integrations. Leads, mentors, and grows a team of QA specialists, automation engineers, and SDETs, fostering a culture of quality and accountability. Establishes and maintains QA standards, test plans, regression suites, smoke-test procedures, and release sign-off processes. Champions shift-left testing and embeds quality practices across the engineering organization. Identifies critical user journeys and high-risk areas, ensuring appropriate test coverage at each layer of the test pyramid. Sets the direction for automation frameworks across UI, API, and integration testing, and ensures suites are robust, maintainable, and trusted. Oversees integration of automated tests into CI/CD pipelines, and defines quality gates, deployment criteria, and rollback triggers in collaboration with DevOps. Owns release readiness and sign-off, ensuring consistent, repeatable, and low-risk deployments across Dev, QA, UAT, and Production. Defines, tracks, and reports on key quality metrics such as defect leakage, escape rate, test coverage, flakiness, MTTD, and MTTR. Provides clear, regular quality reporting and risk assessments to engineering leadership and business stakeholders. Manages relationships with external QA vendors and tooling providers, and contributes to build-versus-buy decisions. Analyzes production incidents to identify gaps in coverage and process, and drives corrective and preventive actions. Establishes and maintains quality governance, including audit readiness, compliance, and data-handling considerations relevant to the business. Evaluates and introduces new tools, technologies, and methodologies to advance the QA function. Provides project effort estimations and resource planning for QA activities across competing priorities. Communicates effectively with technical and non-technical groups, both internally and externally. Maintains current knowledge of relevant technology and quality engineering practices, as assigned. Participates in special projects, as required. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job carries out supervisory responsibilities in accordance with the organization's policies and applicable laws: Provides day-to-day leadership, mentorship, and technical direction to QA team members. Leads interviewing, evaluation, and hiring of QA specialists, automation engineers, and SDETs. Owns onboarding and training to ensure adherence to quality standards and best practices. Assigns work, monitors progress, and ensures timely delivery of testing and release activities. Conducts performance discussions, sets goals, and supports the professional development of team members. Manages capacity and resource allocation across projects, releases, and competing priorities. Addresses workplace or project-related concerns and escalates issues when appropriate. QUALIFICATIONS: Bachelor's Degree (BA/BS) from a four-year college or university, or seven or more years of related experience and/or training, or an equivalent combination of education and experience. Seven or more years of professional QA experience, with at least three years in a lead or management capacity. Proven track record of building, leading, and scaling QA teams and functions. Computer skills required: Microsoft Office Suite; Project Management Software; Test Management and Defect Tracking Software (e.g., Jira); Database Software; Development Software; Internet Software; Spreadsheet Software; Word Processing Software; Electronic Mail Software; Presentation Software. Other skills required: Strong technical foundation in test automation, with hands-on experience in UI automation (Playwright, Cypress, or Selenium) and API testing tools (Postman/Newman, REST Assured, or Pact). Experience defining QA strategy and embedding quality practices across engineering organizations. Solid understanding of CI/CD pipelines and integrating automated testing into delivery workflows (Azure DevOps, GitHub Actions, Jenkins, or similar). Strong grasp of testing methodologies: TDD, BDD, the test pyramid, risk-based testing, and exploratory testing. Solid understanding of REST APIs, HTTP, authentication mechanisms (OAuth, JWT), and API contract testing. Experience with version control (Git) and code review practices. Strong experience with relational databases and writing SQL queries for data validation and analysis. Demonstrated people-management skills: hiring, mentoring, performance management, and resource planning. Cloud, DevOps, and CI/CD: Familiarity with cloud platforms (preferably Microsoft Azure), including app hosting, storage, networking, and security concepts. Experience embedding automated build, test, and deployment quality gates across multiple environments (Dev, QA, UAT, Prod). Experience with application monitoring, logging, and alerting in cloud environments (e.g., Datadog, New Relic, Grafana, Sentry). Performance and load testing experience with k6, JMeter, or Gatling is a plus. Security Methodology: Knowledge of secure coding and application security principles (e.g., OWASP Top 10) and security testing fundamentals. Experience working in Agile/Scrum environments; Scrum Master experience is a plus. ISTQB Advanced Level certification, or other relevant quality/leadership certification, is a plus. Experience managing QA in travel, hospitality, or other data-sensitive industries is a plus. Additional Leadership Expectations: Strong problem-solving and analytical skills. Ability to provide technical leadership and mentor team members. Excellent communication skills and the ability to collaborate with and influence cross-functional teams. Ability to balance multiple priorities and deliver high-quality outcomes on time. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand Occasionally required to walk Continually required to sit Continually required to utilize hand and finger dexterity Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate The employee must occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include: Close Vision

Job DescriptionJob DescriptionCompany Description With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary We are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes. This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations. The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management. Essential Functions Technical Project Management & Agile Delivery Lead IT application projects from initiation through deployment Manage project scope, timelines, budgets, risks, dependencies, and resource planning Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives Partner with business stakeholders to define priorities and roadmap objectives Translate business requirements into actionable user stories and technical work items Coordinate development, QA, infrastructure, and business teams to ensure successful delivery Track project progress and communicate status, risks, and mitigation plans to leadership Manage relationships with implementation partners and third-party vendors Quality Assurance & Testing Leadership Establish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rollout Use an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and Projects Work with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activities Develop and oversee comprehensive test strategies and test plans Create and review test scenarios, test scripts, and business process validation documents Manage defect lifecycle processes and defect triage activities Ensure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processes Drive continuous improvement of testing practices and quality metrics Conduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team. Support apps other than ERP for testing and sign-off process Manage test planning and execution using Azure DevOps Create and maintain: Test Plans, Test Suites, User Stories, Defect Tracking, Requirements Traceability Drive adoption of ERP test automation solutions, preferably Test Mart Develop automated regression testing strategies and improve test efficiency Build KPI dashboards to monitor testing quality, defect trends, and release readiness Document and communicate Test cases, SOPs, and changes to business stakeholders. Team Leadership Provide leadership, mentoring, and coaching to QA and support team members. Allocate workload and ensure resource optimization across projects and support functions. Establish performance objectives and development plans for team members. Promote quality, accountability, and continuous improvement within the team. Qualifications Education: A bachelor's degree in computer science, data science, Information Technology, or an engineering field, or at least nine (9) years of professional experience in a similar technology role Experience: 7 - 9 years of experience working as an IT Delivery Manager or QA Manager. In addition: Minimum 7+ years of experience in ERP QA execution and delivery and IT apps project delivery 6+ years of experience conducting UAT for large-scale global ERP projects, minimum 2 5+ years of experience leading technical projects as a scrum master or technical PM Experience leading small technical or QA teams Strong functional/technical experience with: Microsoft Dynamics 365 Finance & Operations, CE Microsoft Dynamics AX 2012 Experience supporting enterprise ERP environments and Other Apps, including CRM, within manufacturing, distribution, or supply chain-focused organizations 6+ years of experience managing Azure DevOps and testing documentation and plans 5+ years of experience with Testing automation software, with 3+ years working with TestMart to develop test suite automation 5+ years of config and admin experience of ITSM tools like Freshworks or ServiceNow 3+ years of experience working with Azure Industry experience working in a technical environment, preferably in manufacturing An ability to manage multiple complex projects concurrently and autonomously A high aptitude for QA leadership for global ERP rollouts Ability to influence decision-making processes and foster an environment of healthy team debate Strong risk awareness and the ability to identify imminent risks Strong communication and presentation skills Experience leading global teams in a matrix environment Functional Success Drivers: These competencies are what we require for an individual to be successful in this role: Leadership Communication Strategic Skills Excellence Results-Oriented Leading Edge Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at . The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. . click apply for full job details

Job DescriptionJob Description Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Under general supervision, the Environmental Monitoring and Sampling Coordinator will perform routine procedures and sampling of environmental monitoring, water systems, and gases in support of Manufacturing Operations; plans and prepare the team schedule to achieve a High Performing Team environment; among other tasks. Responsibilities: Under general supervision, this position will perform routine procedures and sampling of environmental monitoring, water systems and gases in support of Manufacturing operations. Complete logs and reports as required. Reviewing shift personnel vs. capacity requirements to run the sampling process as per the scheduled plan. Plans and organizes the area work to achieve a High Performing Team environment. Ensures that work performed by area team members is accurate, timely, efficient and compliant with corporate policies, SOPs, cGMP regulations, and regulatory agencies regulations (FDA, EMEA). Assures a streamlined and continuous process flow of environmental monitoring and sampling area. Perform environmental monitoring routine sample collection, sample receipt, sample incubation, and downstream results analysis, interpretation, and reporting, according to the SOP's. Will also be responsible for documenting and entering data into applicable GMP forms. Must learn and comply with safety guidelines, GLP, and cGMPs/CFRs which includes, but is not limited to, the maintenance of training records, written procedures and logbooks. Ensure timely completion of testing and tasks as assigned (support). Identify opportunities for continuous improvements. Maintain instrumentation and equipment preventative maintenance and supporting documentation in a cGMP compliant manner. Assist in the implementation of new assay methodologies and the associated instrumentation. Identify and support initiation of Deviations, CAPAs and Laboratory Investigations, as required by the client sponsor and as indicated in established procedures. Determines team schedule, updates schedule's board, communicates daily schedule performance to team members and communicates the shift production information with other shifts supervisor or manager. Provides input in the creation and revision of SOP's, protocols, and related documents to assure compliance with cGMP's, company policies / procedures and documentation practices. Provides support to the area environmental monitoring and sampling reports. Monitors, evaluates and communicates area performance metrics for processes, cost and quality. Maintains accurate tracking records and provides timely feedback to supervisor regarding status of assigned area/tasks. Provides, in coordination with other departments, the guidance and resources to support validation projects, troubleshooting, lots of production, and process optimization. Ensures the application of cGMP compliance with respect to the Team, shop floor and documentation. Review area documentation to ensure it is complete, accurate, error free, and on time delivery. Follow the Puerto Rico Department of Transportation and Public Works (DTOP) regulations and safety standards. Trains the Team on any necessary compliance and quality requirements related with the area or the business. Demonstrated ability to deliver results in a real time environment Attention and dedication to quality. Demonstrated ability to deliver results in a real-time environment Be a team player Ability to work shift hours supporting 24/7 operations Qualifications Requirements/Knowledge/Education/Skills: Bachelor's degree or associate degree & 4 years of directly related experience A minimum of two (2) years in laboratory experience, preferably in the Manufacturing /Pharmaceutical Industry is required. Valid PR Driver's license issued by the Puerto Rico Department of Transportation and Public Works (DTOP) with a clean motor vehicle record (MVR) with no serious infractions in the past 5 years. Experience working in a cleanroom environment. Is highly preferred. Previous experience leading teams, projects or initiatives and/or demonstrated a high level of leadership skills is highly preferred. Strong knowledge and understanding of GMP, regulatory requirements, written procedures, methods and safety guidelines. Knowledge and experience in sampling processes for utilities and viable / non-viable environmental monitoring. Excellent leadership characteristics, accountability and commitment. Good communications, planning, problem solving and interpersonal skills Self-starter and able to make decisions of simple situations at work. Full knowledge of cGMP and EHS practices. Ability to read and comprehend detailed technical information/ directions. Computer Software Skills in Microsoft Office Suite (Word, Excel, Power Point), SAP/ERP, eBR, LIMS, and Trackwise among others.Microsoft office (Word, Excel, Outlook) in a beginner to intermediate level. Ability to work in a team environment, to collaborate and coordinate with internal and external staff at all levels, and to prioritize multiple responsibilities, tasks and projects simultaneously. Good communication skills and presentation skills, (both written and verbal). Organization skills and talent to perform assignments with a high degree of attention to detail. Work in a team environment with the flexibility to work shifts as scheduled (weekends, holidays as required) Intermediate math skills with an ability to calculate with percentages and decimals are required. The ability to understand and interpret both written and oral communication in English is a plus. The COVID-19 vaccine is / may be a condition of employment. Physical Requirements and Working Environment: While performing the duties of this job, the employee is frequently required to stand; walk; sit; bend; stretch; use hands and fingers, with various manipulations; reach with hands and arms; and effectively communicate with others in the workplace, including the ability to make and promptly respond to audible cues and warnings. Work in areas that may have strong magnets. May work in areas with exposure to utility areas (vapor, gasses, high temperature, among others). Must have the ability to work assigned shifts (Day, Night, Weekends, and/or holidays). Require working in and around laboratories and controlled, enclosed, restricted areas, including clean rooms. No make-up, nail polish, and/or jewelry may be worn in the GMP process areas. Ability to fully gowned including head covering, facemask, gloves, plant shoes, safety glasses/goggles, and/or face shield. Ability to wear PPE face covers for pandemics compliance when required. Ability to wear PPE and follow indications for the management of hot water samples. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Job DescriptionJob Description Quality Assurance Specialist Pay Rate: $19.00/hour Schedule: Monday-Friday, 7:30 AM-4:30 PM CT Work Arrangement: Hybrid - Friday only Manager: Britney Important: This is NOT a warehouse position. Warehouse Quality Assurance experience alone does not qualify for this opportunity. The ideal candidate will have professional experience in quality assurance, auditing, call/chat monitoring, performance evaluations, scorecards, or service-quality monitoring. The Quality Assurance Specialist will conduct evaluations, track quality results, identify performance gaps, provide constructive feedback, maintain QA metrics, and partner with management and training teams to improve overall service quality. Key Responsibilities Monitor and evaluate customer/service interactions for compliance with established quality standards. Conduct Quality Assurance evaluations using Microsoft Forms. Review calls, chats, processes, and other interactions using established QA scorecards and guidelines. Track, document, and report QA evaluation results. Communicate evaluation outcomes clearly and professionally. Provide constructive feedback and coaching based on QA findings. Identify performance gaps and partner with management and training teams on improvement opportunities. Maintain accurate quality metrics and supporting documentation. Prepare detailed quality reports for management and stakeholders. Analyze quality trends and identify recurring issues. Recommend actionable solutions to improve processes and service delivery. Support the development and improvement of QA processes, procedures, and guidelines. Ensure evaluations are completed accurately, consistently, and within established deadlines. Manage a high-volume workload while maintaining strong attention to detail. Technical Requirements Candidates should have strong working knowledge of: Microsoft Excel Microsoft 365 Microsoft Outlook Windows 10 Microsoft Forms Data tracking and reporting tools Experience with the following systems is preferred: SAP JDE i5 HighRadius Preferred Experience 2+ years of Quality Assurance, auditing, quality monitoring, or similar experience preferred. Experience monitoring calls, chats, customer interactions, or service processes. Experience completing performance evaluations using QA scorecards. Experience tracking and reporting performance or quality data. Experience delivering professional feedback and coaching. Experience identifying trends, performance gaps, and process-improvement opportunities. Experience working in a high-volume professional environment. Warehouse QA experience by itself does not meet the requirements for this position. Key Skills Exceptional attention to detail Analytical and critical-thinking skills Strong written and verbal communication Professional coaching and feedback skills Data analysis and reporting Time management and organization Ability to manage multiple priorities Problem-solving Collaboration and teamwork Accountability Adaptability Customer-focused mindset Continuous improvement Education Bachelor's degree in Business, Quality Management, or a related field preferred. Relevant professional Quality Assurance experience may also be considered based on the requirements of the position. Ideal Candidate The ideal candidate is someone who can review a high volume of interactions and data while remaining accurate, objective, consistent, and detail-oriented. Candidates should be comfortable identifying quality issues, documenting findings, discussing performance with team members and leadership, and helping improve overall service delivery. Important Candidate Requirement This is not a warehouse or manufacturing Quality Assurance position. Candidates should have QA experience involving areas such as customer service, call/chat monitoring, auditing, scorecards, performance evaluation, compliance, data reporting, or process quality.

Job DescriptionJob DescriptionResponsible for leading quality engineering team and quality process in a dynamic Agile environment. Champion for establishing a quality engineering process aligned with the wider organizational strategy and leading a team that promotes customer satisfaction which positively impacts the financial performance. Drive continuous improvement efforts and defect reduction initiatives by inspiring teams to technically innovate and improve their process ESSENTIAL DUTIES AND RESPONSIBILITIES: Understands/suggests automation approaches used on the projects and is able to provide guidelines in automation strategy as needed for the specific technology stack of the application under tests. Understands performance examination strategy and partners with performance team to assure the strategy is sound. Grows and mentors team members in automation, Agile and Continuous Integration/Continuous Delivery (CICD) space. Partners with other project stakeholders across organizations such as development, product management and customer support to align and prioritize quality initiatives. Understands client issues and drives root cause analysis (RCA) and implementation of processes that will improve quality of releases. Ensures efficiency, integrity and completeness of tasks related to quality engineering and examination within Agile process. Plans, promotes, and organizes training activities related to quality and reliability. QUALIFICATIONS REQUIRED FOR POSITION: Bachelor's Degree (four-year college or technical school) Preferred, Field of Study: Information science, computer science, engineering, or a computer science-related field. 5+ years of global, enterprise level leadership experience in Software Quality Engineering. 5+ years of experience managing geographically distributed and offshore teams. 5+ years of proven global Agile/Scrum exam experience. 7+ years working knowledge building out automation frameworks within the Enterprise QA specifically with automation frameworks such as Selenium, WATIR, TestNG, Junit, Cucumber, Blaze meter 3+ years proven experience transforming manual examination teams to high efficiency automation centric software development engineering test (SDET). 5+ years proven experience supporting the creation of and driving automation frameworks to allow for in-sprint automation. 3+ years working knowledge of performance examination 3+ years working knowledge of Dev Ops and Continuous Integration/Continuous Deployment

Job DescriptionJob DescriptionResponsible for leading quality engineering team and quality process in a dynamic Agile environment. Champion for establishing a quality engineering process aligned with the wider organizational strategy and leading a team that promotes customer satisfaction which positively impacts the financial performance. Drive continuous improvement efforts and defect reduction initiatives by inspiring teams to technically innovate and improve their process ESSENTIAL DUTIES AND RESPONSIBILITIES: Understands/suggests automation approaches used on the projects and is able to provide guidelines in automation strategy as needed for the specific technology stack of the application under tests. Understands performance examination strategy and partners with performance team to assure the strategy is sound. Grows and mentors team members in automation, Agile and Continuous Integration/Continuous Delivery (CICD) space. Partners with other project stakeholders across organizations such as development, product management and customer support to align and prioritize quality initiatives. Understands client issues and drives root cause analysis (RCA) and implementation of processes that will improve quality of releases. Ensures efficiency, integrity and completeness of tasks related to quality engineering and examination within Agile process. Plans, promotes, and organizes training activities related to quality and reliability. QUALIFICATIONS REQUIRED FOR POSITION: Bachelor's Degree (four-year college or technical school) Preferred, Field of Study: Information science, computer science, engineering, or a computer science-related field. 5+ years of global, enterprise level leadership experience in Software Quality Engineering. 5+ years of experience managing geographically distributed and offshore teams. 5+ years of proven global Agile/Scrum exam experience. 7+ years working knowledge building out automation frameworks within the Enterprise QA specifically with automation frameworks such as Selenium, WATIR, TestNG, Junit, Cucumber, Blaze meter 3+ years proven experience transforming manual examination teams to high efficiency automation centric software development engineering test (SDET). 5+ years proven experience supporting the creation of and driving automation frameworks to allow for in-sprint automation. 3+ years working knowledge of performance examination 3+ years working knowledge of Dev Ops and Continuous Integration/Continuous Deployment

Job DescriptionJob DescriptionCompany Description With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary We are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes. This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations. The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management. Essential Functions Technical Project Management & Agile Delivery Lead IT application projects from initiation through deployment Manage project scope, timelines, budgets, risks, dependencies, and resource planning Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives Partner with business stakeholders to define priorities and roadmap objectives Translate business requirements into actionable user stories and technical work items Coordinate development, QA, infrastructure, and business teams to ensure successful delivery Track project progress and communicate status, risks, and mitigation plans to leadership Manage relationships with implementation partners and third-party vendors Quality Assurance & Testing Leadership Establish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rollout Use an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and Projects Work with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activities Develop and oversee comprehensive test strategies and test plans Create and review test scenarios, test scripts, and business process validation documents Manage defect lifecycle processes and defect triage activities Ensure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processes Drive continuous improvement of testing practices and quality metrics Conduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team. Support apps other than ERP for testing and sign-off process Manage test planning and execution using Azure DevOps Create and maintain: Test Plans, Test Suites, User Stories, Defect Tracking, Requirements Traceability Drive adoption of ERP test automation solutions, preferably Test Mart Develop automated regression testing strategies and improve test efficiency Build KPI dashboards to monitor testing quality, defect trends, and release readiness Document and communicate Test cases, SOPs, and changes to business stakeholders. Team Leadership Provide leadership, mentoring, and coaching to QA and support team members. Allocate workload and ensure resource optimization across projects and support functions. Establish performance objectives and development plans for team members. Promote quality, accountability, and continuous improvement within the team. Qualifications Education: A bachelor's degree in computer science, data science, Information Technology, or an engineering field, or at least nine (9) years of professional experience in a similar technology role Experience: 7 - 9 years of experience working as an IT Delivery Manager or QA Manager. In addition: Minimum 7+ years of experience in ERP QA execution and delivery and IT apps project delivery 6+ years of experience conducting UAT for large-scale global ERP projects, minimum 2 5+ years of experience leading technical projects as a scrum master or technical PM Experience leading small technical or QA teams Strong functional/technical experience with: Microsoft Dynamics 365 Finance & Operations, CE Microsoft Dynamics AX 2012 Experience supporting enterprise ERP environments and Other Apps, including CRM, within manufacturing, distribution, or supply chain-focused organizations 6+ years of experience managing Azure DevOps and testing documentation and plans 5+ years of experience with Testing automation software, with 3+ years working with TestMart to develop test suite automation 5+ years of config and admin experience of ITSM tools like Freshworks or ServiceNow 3+ years of experience working with Azure Industry experience working in a technical environment, preferably in manufacturing An ability to manage multiple complex projects concurrently and autonomously A high aptitude for QA leadership for global ERP rollouts Ability to influence decision-making processes and foster an environment of healthy team debate Strong risk awareness and the ability to identify imminent risks Strong communication and presentation skills Experience leading global teams in a matrix environment Functional Success Drivers: These competencies are what we require for an individual to be successful in this role: Leadership Communication Strategic Skills Excellence Results-Oriented Leading Edge Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at . The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. . click apply for full job details

Job DescriptionJob Description At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests-and each other-with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. This position is primarily responsible for leading and growing the quality assurance function across the company's web platform, APIs, integrations, and supporting services. The QA Manager owns the overall QA strategy, standards, and processes; manages and develops the QA team; and partners with engineering, product, and DevOps to ensure releases are predictable, reliable, and delivered with confidence. DUTIES AND RESPONSIBILITIES: Defines, owns, and continuously improves the end-to-end QA strategy across web, mobile-web, backend services, and integrations. Leads, mentors, and grows a team of QA specialists, automation engineers, and SDETs, fostering a culture of quality and accountability. Establishes and maintains QA standards, test plans, regression suites, smoke-test procedures, and release sign-off processes. Champions shift-left testing and embeds quality practices across the engineering organization. Identifies critical user journeys and high-risk areas, ensuring appropriate test coverage at each layer of the test pyramid. Sets the direction for automation frameworks across UI, API, and integration testing, and ensures suites are robust, maintainable, and trusted. Oversees integration of automated tests into CI/CD pipelines, and defines quality gates, deployment criteria, and rollback triggers in collaboration with DevOps. Owns release readiness and sign-off, ensuring consistent, repeatable, and low-risk deployments across Dev, QA, UAT, and Production. Defines, tracks, and reports on key quality metrics such as defect leakage, escape rate, test coverage, flakiness, MTTD, and MTTR. Provides clear, regular quality reporting and risk assessments to engineering leadership and business stakeholders. Manages relationships with external QA vendors and tooling providers, and contributes to build-versus-buy decisions. Analyzes production incidents to identify gaps in coverage and process, and drives corrective and preventive actions. Establishes and maintains quality governance, including audit readiness, compliance, and data-handling considerations relevant to the business. Evaluates and introduces new tools, technologies, and methodologies to advance the QA function. Provides project effort estimations and resource planning for QA activities across competing priorities. Communicates effectively with technical and non-technical groups, both internally and externally. Maintains current knowledge of relevant technology and quality engineering practices, as assigned. Participates in special projects, as required. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job carries out supervisory responsibilities in accordance with the organization's policies and applicable laws: Provides day-to-day leadership, mentorship, and technical direction to QA team members. Leads interviewing, evaluation, and hiring of QA specialists, automation engineers, and SDETs. Owns onboarding and training to ensure adherence to quality standards and best practices. Assigns work, monitors progress, and ensures timely delivery of testing and release activities. Conducts performance discussions, sets goals, and supports the professional development of team members. Manages capacity and resource allocation across projects, releases, and competing priorities. Addresses workplace or project-related concerns and escalates issues when appropriate. QUALIFICATIONS: Bachelor's Degree (BA/BS) from a four-year college or university, or seven or more years of related experience and/or training, or an equivalent combination of education and experience. Seven or more years of professional QA experience, with at least three years in a lead or management capacity. Proven track record of building, leading, and scaling QA teams and functions. Computer skills required: Microsoft Office Suite; Project Management Software; Test Management and Defect Tracking Software (e.g., Jira); Database Software; Development Software; Internet Software; Spreadsheet Software; Word Processing Software; Electronic Mail Software; Presentation Software. Other skills required: Strong technical foundation in test automation, with hands-on experience in UI automation (Playwright, Cypress, or Selenium) and API testing tools (Postman/Newman, REST Assured, or Pact). Experience defining QA strategy and embedding quality practices across engineering organizations. Solid understanding of CI/CD pipelines and integrating automated testing into delivery workflows (Azure DevOps, GitHub Actions, Jenkins, or similar). Strong grasp of testing methodologies: TDD, BDD, the test pyramid, risk-based testing, and exploratory testing. Solid understanding of REST APIs, HTTP, authentication mechanisms (OAuth, JWT), and API contract testing. Experience with version control (Git) and code review practices. Strong experience with relational databases and writing SQL queries for data validation and analysis. Demonstrated people-management skills: hiring, mentoring, performance management, and resource planning. Cloud, DevOps, and CI/CD: Familiarity with cloud platforms (preferably Microsoft Azure), including app hosting, storage, networking, and security concepts. Experience embedding automated build, test, and deployment quality gates across multiple environments (Dev, QA, UAT, Prod). Experience with application monitoring, logging, and alerting in cloud environments (e.g., Datadog, New Relic, Grafana, Sentry). Performance and load testing experience with k6, JMeter, or Gatling is a plus. Security Methodology: Knowledge of secure coding and application security principles (e.g., OWASP Top 10) and security testing fundamentals. Experience working in Agile/Scrum environments; Scrum Master experience is a plus. ISTQB Advanced Level certification, or other relevant quality/leadership certification, is a plus. Experience managing QA in travel, hospitality, or other data-sensitive industries is a plus. Additional Leadership Expectations: Strong problem-solving and analytical skills. Ability to provide technical leadership and mentor team members. Excellent communication skills and the ability to collaborate with and influence cross-functional teams. Ability to balance multiple priorities and deliver high-quality outcomes on time. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand Occasionally required to walk Continually required to sit Continually required to utilize hand and finger dexterity Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate The employee must occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include: Close Vision

Job DescriptionJob Description Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Under general supervision, the Environmental Monitoring and Sampling Coordinator will perform routine procedures and sampling of environmental monitoring, water systems, and gases in support of Manufacturing Operations; plans and prepare the team schedule to achieve a High Performing Team environment; among other tasks. Responsibilities: Under general supervision, this position will perform routine procedures and sampling of environmental monitoring, water systems and gases in support of Manufacturing operations. Complete logs and reports as required. Reviewing shift personnel vs. capacity requirements to run the sampling process as per the scheduled plan. Plans and organizes the area work to achieve a High Performing Team environment. Ensures that work performed by area team members is accurate, timely, efficient and compliant with corporate policies, SOPs, cGMP regulations, and regulatory agencies regulations (FDA, EMEA). Assures a streamlined and continuous process flow of environmental monitoring and sampling area. Perform environmental monitoring routine sample collection, sample receipt, sample incubation, and downstream results analysis, interpretation, and reporting, according to the SOP's. Will also be responsible for documenting and entering data into applicable GMP forms. Must learn and comply with safety guidelines, GLP, and cGMPs/CFRs which includes, but is not limited to, the maintenance of training records, written procedures and logbooks. Ensure timely completion of testing and tasks as assigned (support). Identify opportunities for continuous improvements. Maintain instrumentation and equipment preventative maintenance and supporting documentation in a cGMP compliant manner. Assist in the implementation of new assay methodologies and the associated instrumentation. Identify and support initiation of Deviations, CAPAs and Laboratory Investigations, as required by the client sponsor and as indicated in established procedures. Determines team schedule, updates schedule's board, communicates daily schedule performance to team members and communicates the shift production information with other shifts supervisor or manager. Provides input in the creation and revision of SOP's, protocols, and related documents to assure compliance with cGMP's, company policies / procedures and documentation practices. Provides support to the area environmental monitoring and sampling reports. Monitors, evaluates and communicates area performance metrics for processes, cost and quality. Maintains accurate tracking records and provides timely feedback to supervisor regarding status of assigned area/tasks. Provides, in coordination with other departments, the guidance and resources to support validation projects, troubleshooting, lots of production, and process optimization. Ensures the application of cGMP compliance with respect to the Team, shop floor and documentation. Review area documentation to ensure it is complete, accurate, error free, and on time delivery. Follow the Puerto Rico Department of Transportation and Public Works (DTOP) regulations and safety standards. Trains the Team on any necessary compliance and quality requirements related with the area or the business. Demonstrated ability to deliver results in a real time environment Attention and dedication to quality. Demonstrated ability to deliver results in a real-time environment Be a team player Ability to work shift hours supporting 24/7 operations Qualifications Requirements/Knowledge/Education/Skills: Bachelor's degree or associate degree & 4 years of directly related experience A minimum of two (2) years in laboratory experience, preferably in the Manufacturing /Pharmaceutical Industry is required. Valid PR Driver's license issued by the Puerto Rico Department of Transportation and Public Works (DTOP) with a clean motor vehicle record (MVR) with no serious infractions in the past 5 years. Experience working in a cleanroom environment. Is highly preferred. Previous experience leading teams, projects or initiatives and/or demonstrated a high level of leadership skills is highly preferred. Strong knowledge and understanding of GMP, regulatory requirements, written procedures, methods and safety guidelines. Knowledge and experience in sampling processes for utilities and viable / non-viable environmental monitoring. Excellent leadership characteristics, accountability and commitment. Good communications, planning, problem solving and interpersonal skills Self-starter and able to make decisions of simple situations at work. Full knowledge of cGMP and EHS practices. Ability to read and comprehend detailed technical information/ directions. Computer Software Skills in Microsoft Office Suite (Word, Excel, Power Point), SAP/ERP, eBR, LIMS, and Trackwise among others.Microsoft office (Word, Excel, Outlook) in a beginner to intermediate level. Ability to work in a team environment, to collaborate and coordinate with internal and external staff at all levels, and to prioritize multiple responsibilities, tasks and projects simultaneously. Good communication skills and presentation skills, (both written and verbal). Organization skills and talent to perform assignments with a high degree of attention to detail. Work in a team environment with the flexibility to work shifts as scheduled (weekends, holidays as required) Intermediate math skills with an ability to calculate with percentages and decimals are required. The ability to understand and interpret both written and oral communication in English is a plus. The COVID-19 vaccine is / may be a condition of employment. Physical Requirements and Working Environment: While performing the duties of this job, the employee is frequently required to stand; walk; sit; bend; stretch; use hands and fingers, with various manipulations; reach with hands and arms; and effectively communicate with others in the workplace, including the ability to make and promptly respond to audible cues and warnings. Work in areas that may have strong magnets. May work in areas with exposure to utility areas (vapor, gasses, high temperature, among others). Must have the ability to work assigned shifts (Day, Night, Weekends, and/or holidays). Require working in and around laboratories and controlled, enclosed, restricted areas, including clean rooms. No make-up, nail polish, and/or jewelry may be worn in the GMP process areas. Ability to fully gowned including head covering, facemask, gloves, plant shoes, safety glasses/goggles, and/or face shield. Ability to wear PPE face covers for pandemics compliance when required. Ability to wear PPE and follow indications for the management of hot water samples. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Job DescriptionJob Description Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Under general supervision, the Environmental Monitoring and Sampling Coordinator will perform routine procedures and sampling of environmental monitoring, water systems, and gases in support of Manufacturing Operations; plans and prepare the team schedule to achieve a High Performing Team environment; among other tasks. Responsibilities: Under general supervision, this position will perform routine procedures and sampling of environmental monitoring, water systems and gases in support of Manufacturing operations. Complete logs and reports as required. Reviewing shift personnel vs. capacity requirements to run the sampling process as per the scheduled plan. Plans and organizes the area work to achieve a High Performing Team environment. Ensures that work performed by area team members is accurate, timely, efficient and compliant with corporate policies, SOPs, cGMP regulations, and regulatory agencies regulations (FDA, EMEA). Assures a streamlined and continuous process flow of environmental monitoring and sampling area. Perform environmental monitoring routine sample collection, sample receipt, sample incubation, and downstream results analysis, interpretation, and reporting, according to the SOP's. Will also be responsible for documenting and entering data into applicable GMP forms. Must learn and comply with safety guidelines, GLP, and cGMPs/CFRs which includes, but is not limited to, the maintenance of training records, written procedures and logbooks. Ensure timely completion of testing and tasks as assigned (support). Identify opportunities for continuous improvements. Maintain instrumentation and equipment preventative maintenance and supporting documentation in a cGMP compliant manner. Assist in the implementation of new assay methodologies and the associated instrumentation. Identify and support initiation of Deviations, CAPAs and Laboratory Investigations, as required by the client sponsor and as indicated in established procedures. Determines team schedule, updates schedule's board, communicates daily schedule performance to team members and communicates the shift production information with other shifts supervisor or manager. Provides input in the creation and revision of SOP's, protocols, and related documents to assure compliance with cGMP's, company policies / procedures and documentation practices. Provides support to the area environmental monitoring and sampling reports. Monitors, evaluates and communicates area performance metrics for processes, cost and quality. Maintains accurate tracking records and provides timely feedback to supervisor regarding status of assigned area/tasks. Provides, in coordination with other departments, the guidance and resources to support validation projects, troubleshooting, lots of production, and process optimization. Ensures the application of cGMP compliance with respect to the Team, shop floor and documentation. Review area documentation to ensure it is complete, accurate, error free, and on time delivery. Follow the Puerto Rico Department of Transportation and Public Works (DTOP) regulations and safety standards. Trains the Team on any necessary compliance and quality requirements related with the area or the business. Demonstrated ability to deliver results in a real time environment Attention and dedication to quality. Demonstrated ability to deliver results in a real-time environment Be a team player Ability to work shift hours supporting 24/7 operations Qualifications Requirements/Knowledge/Education/Skills: Bachelor's degree or associate degree & 4 years of directly related experience A minimum of two (2) years in laboratory experience, preferably in the Manufacturing /Pharmaceutical Industry is required. Valid PR Driver's license issued by the Puerto Rico Department of Transportation and Public Works (DTOP) with a clean motor vehicle record (MVR) with no serious infractions in the past 5 years. Experience working in a cleanroom environment. Is highly preferred. Previous experience leading teams, projects or initiatives and/or demonstrated a high level of leadership skills is highly preferred. Strong knowledge and understanding of GMP, regulatory requirements, written procedures, methods and safety guidelines. Knowledge and experience in sampling processes for utilities and viable / non-viable environmental monitoring. Excellent leadership characteristics, accountability and commitment. Good communications, planning, problem solving and interpersonal skills Self-starter and able to make decisions of simple situations at work. Full knowledge of cGMP and EHS practices. Ability to read and comprehend detailed technical information/ directions. Computer Software Skills in Microsoft Office Suite (Word, Excel, Power Point), SAP/ERP, eBR, LIMS, and Trackwise among others.Microsoft office (Word, Excel, Outlook) in a beginner to intermediate level. Ability to work in a team environment, to collaborate and coordinate with internal and external staff at all levels, and to prioritize multiple responsibilities, tasks and projects simultaneously. Good communication skills and presentation skills, (both written and verbal). Organization skills and talent to perform assignments with a high degree of attention to detail. Work in a team environment with the flexibility to work shifts as scheduled (weekends, holidays as required) Intermediate math skills with an ability to calculate with percentages and decimals are required. The ability to understand and interpret both written and oral communication in English is a plus. The COVID-19 vaccine is / may be a condition of employment. Physical Requirements and Working Environment: While performing the duties of this job, the employee is frequently required to stand; walk; sit; bend; stretch; use hands and fingers, with various manipulations; reach with hands and arms; and effectively communicate with others in the workplace, including the ability to make and promptly respond to audible cues and warnings. Work in areas that may have strong magnets. May work in areas with exposure to utility areas (vapor, gasses, high temperature, among others). Must have the ability to work assigned shifts (Day, Night, Weekends, and/or holidays). Require working in and around laboratories and controlled, enclosed, restricted areas, including clean rooms. No make-up, nail polish, and/or jewelry may be worn in the GMP process areas. Ability to fully gowned including head covering, facemask, gloves, plant shoes, safety glasses/goggles, and/or face shield. Ability to wear PPE face covers for pandemics compliance when required. Ability to wear PPE and follow indications for the management of hot water samples. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Job DescriptionJob Description Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Under general supervision, the Environmental Monitoring and Sampling Coordinator will perform routine procedures and sampling of environmental monitoring, water systems, and gases in support of Manufacturing Operations; plans and prepare the team schedule to achieve a High Performing Team environment; among other tasks. Responsibilities: Under general supervision, this position will perform routine procedures and sampling of environmental monitoring, water systems and gases in support of Manufacturing operations. Complete logs and reports as required. Reviewing shift personnel vs. capacity requirements to run the sampling process as per the scheduled plan. Plans and organizes the area work to achieve a High Performing Team environment. Ensures that work performed by area team members is accurate, timely, efficient and compliant with corporate policies, SOPs, cGMP regulations, and regulatory agencies regulations (FDA, EMEA). Assures a streamlined and continuous process flow of environmental monitoring and sampling area. Perform environmental monitoring routine sample collection, sample receipt, sample incubation, and downstream results analysis, interpretation, and reporting, according to the SOP's. Will also be responsible for documenting and entering data into applicable GMP forms. Must learn and comply with safety guidelines, GLP, and cGMPs/CFRs which includes, but is not limited to, the maintenance of training records, written procedures and logbooks. Ensure timely completion of testing and tasks as assigned (support). Identify opportunities for continuous improvements. Maintain instrumentation and equipment preventative maintenance and supporting documentation in a cGMP compliant manner. Assist in the implementation of new assay methodologies and the associated instrumentation. Identify and support initiation of Deviations, CAPAs and Laboratory Investigations, as required by the client sponsor and as indicated in established procedures. Determines team schedule, updates schedule's board, communicates daily schedule performance to team members and communicates the shift production information with other shifts supervisor or manager. Provides input in the creation and revision of SOP's, protocols, and related documents to assure compliance with cGMP's, company policies / procedures and documentation practices. Provides support to the area environmental monitoring and sampling reports. Monitors, evaluates and communicates area performance metrics for processes, cost and quality. Maintains accurate tracking records and provides timely feedback to supervisor regarding status of assigned area/tasks. Provides, in coordination with other departments, the guidance and resources to support validation projects, troubleshooting, lots of production, and process optimization. Ensures the application of cGMP compliance with respect to the Team, shop floor and documentation. Review area documentation to ensure it is complete, accurate, error free, and on time delivery. Follow the Puerto Rico Department of Transportation and Public Works (DTOP) regulations and safety standards. Trains the Team on any necessary compliance and quality requirements related with the area or the business. Demonstrated ability to deliver results in a real time environment Attention and dedication to quality. Demonstrated ability to deliver results in a real-time environment Be a team player Ability to work shift hours supporting 24/7 operations Qualifications Requirements/Knowledge/Education/Skills: Bachelor's degree or associate degree & 4 years of directly related experience A minimum of two (2) years in laboratory experience, preferably in the Manufacturing /Pharmaceutical Industry is required. Valid PR Driver's license issued by the Puerto Rico Department of Transportation and Public Works (DTOP) with a clean motor vehicle record (MVR) with no serious infractions in the past 5 years. Experience working in a cleanroom environment. Is highly preferred. Previous experience leading teams, projects or initiatives and/or demonstrated a high level of leadership skills is highly preferred. Strong knowledge and understanding of GMP, regulatory requirements, written procedures, methods and safety guidelines. Knowledge and experience in sampling processes for utilities and viable / non-viable environmental monitoring. Excellent leadership characteristics, accountability and commitment. Good communications, planning, problem solving and interpersonal skills Self-starter and able to make decisions of simple situations at work. Full knowledge of cGMP and EHS practices. Ability to read and comprehend detailed technical information/ directions. Computer Software Skills in Microsoft Office Suite (Word, Excel, Power Point), SAP/ERP, eBR, LIMS, and Trackwise among others.Microsoft office (Word, Excel, Outlook) in a beginner to intermediate level. Ability to work in a team environment, to collaborate and coordinate with internal and external staff at all levels, and to prioritize multiple responsibilities, tasks and projects simultaneously. Good communication skills and presentation skills, (both written and verbal). Organization skills and talent to perform assignments with a high degree of attention to detail. Work in a team environment with the flexibility to work shifts as scheduled (weekends, holidays as required) Intermediate math skills with an ability to calculate with percentages and decimals are required. The ability to understand and interpret both written and oral communication in English is a plus. The COVID-19 vaccine is / may be a condition of employment. Physical Requirements and Working Environment: While performing the duties of this job, the employee is frequently required to stand; walk; sit; bend; stretch; use hands and fingers, with various manipulations; reach with hands and arms; and effectively communicate with others in the workplace, including the ability to make and promptly respond to audible cues and warnings. Work in areas that may have strong magnets. May work in areas with exposure to utility areas (vapor, gasses, high temperature, among others). Must have the ability to work assigned shifts (Day, Night, Weekends, and/or holidays). Require working in and around laboratories and controlled, enclosed, restricted areas, including clean rooms. No make-up, nail polish, and/or jewelry may be worn in the GMP process areas. Ability to fully gowned including head covering, facemask, gloves, plant shoes, safety glasses/goggles, and/or face shield. Ability to wear PPE face covers for pandemics compliance when required. Ability to wear PPE and follow indications for the management of hot water samples. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Job DescriptionJob Description Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Under general supervision, the Environmental Monitoring and Sampling Coordinator will perform routine procedures and sampling of environmental monitoring, water systems, and gases in support of Manufacturing Operations; plans and prepare the team schedule to achieve a High Performing Team environment; among other tasks. Responsibilities: Under general supervision, this position will perform routine procedures and sampling of environmental monitoring, water systems and gases in support of Manufacturing operations. Complete logs and reports as required. Reviewing shift personnel vs. capacity requirements to run the sampling process as per the scheduled plan. Plans and organizes the area work to achieve a High Performing Team environment. Ensures that work performed by area team members is accurate, timely, efficient and compliant with corporate policies, SOPs, cGMP regulations, and regulatory agencies regulations (FDA, EMEA). Assures a streamlined and continuous process flow of environmental monitoring and sampling area. Perform environmental monitoring routine sample collection, sample receipt, sample incubation, and downstream results analysis, interpretation, and reporting, according to the SOP's. Will also be responsible for documenting and entering data into applicable GMP forms. Must learn and comply with safety guidelines, GLP, and cGMPs/CFRs which includes, but is not limited to, the maintenance of training records, written procedures and logbooks. Ensure timely completion of testing and tasks as assigned (support). Identify opportunities for continuous improvements. Maintain instrumentation and equipment preventative maintenance and supporting documentation in a cGMP compliant manner. Assist in the implementation of new assay methodologies and the associated instrumentation. Identify and support initiation of Deviations, CAPAs and Laboratory Investigations, as required by the client sponsor and as indicated in established procedures. Determines team schedule, updates schedule's board, communicates daily schedule performance to team members and communicates the shift production information with other shifts supervisor or manager. Provides input in the creation and revision of SOP's, protocols, and related documents to assure compliance with cGMP's, company policies / procedures and documentation practices. Provides support to the area environmental monitoring and sampling reports. Monitors, evaluates and communicates area performance metrics for processes, cost and quality. Maintains accurate tracking records and provides timely feedback to supervisor regarding status of assigned area/tasks. Provides, in coordination with other departments, the guidance and resources to support validation projects, troubleshooting, lots of production, and process optimization. Ensures the application of cGMP compliance with respect to the Team, shop floor and documentation. Review area documentation to ensure it is complete, accurate, error free, and on time delivery. Follow the Puerto Rico Department of Transportation and Public Works (DTOP) regulations and safety standards. Trains the Team on any necessary compliance and quality requirements related with the area or the business. Demonstrated ability to deliver results in a real time environment Attention and dedication to quality. Demonstrated ability to deliver results in a real-time environment Be a team player Ability to work shift hours supporting 24/7 operations Qualifications Requirements/Knowledge/Education/Skills: Bachelor's degree or associate degree & 4 years of directly related experience A minimum of two (2) years in laboratory experience, preferably in the Manufacturing /Pharmaceutical Industry is required. Valid PR Driver's license issued by the Puerto Rico Department of Transportation and Public Works (DTOP) with a clean motor vehicle record (MVR) with no serious infractions in the past 5 years. Experience working in a cleanroom environment. Is highly preferred. Previous experience leading teams, projects or initiatives and/or demonstrated a high level of leadership skills is highly preferred. Strong knowledge and understanding of GMP, regulatory requirements, written procedures, methods and safety guidelines. Knowledge and experience in sampling processes for utilities and viable / non-viable environmental monitoring. Excellent leadership characteristics, accountability and commitment. Good communications, planning, problem solving and interpersonal skills Self-starter and able to make decisions of simple situations at work. Full knowledge of cGMP and EHS practices. Ability to read and comprehend detailed technical information/ directions. Computer Software Skills in Microsoft Office Suite (Word, Excel, Power Point), SAP/ERP, eBR, LIMS, and Trackwise among others.Microsoft office (Word, Excel, Outlook) in a beginner to intermediate level. Ability to work in a team environment, to collaborate and coordinate with internal and external staff at all levels, and to prioritize multiple responsibilities, tasks and projects simultaneously. Good communication skills and presentation skills, (both written and verbal). Organization skills and talent to perform assignments with a high degree of attention to detail. Work in a team environment with the flexibility to work shifts as scheduled (weekends, holidays as required) Intermediate math skills with an ability to calculate with percentages and decimals are required. The ability to understand and interpret both written and oral communication in English is a plus. The COVID-19 vaccine is / may be a condition of employment. Physical Requirements and Working Environment: While performing the duties of this job, the employee is frequently required to stand; walk; sit; bend; stretch; use hands and fingers, with various manipulations; reach with hands and arms; and effectively communicate with others in the workplace, including the ability to make and promptly respond to audible cues and warnings. Work in areas that may have strong magnets. May work in areas with exposure to utility areas (vapor, gasses, high temperature, among others). Must have the ability to work assigned shifts (Day, Night, Weekends, and/or holidays). Require working in and around laboratories and controlled, enclosed, restricted areas, including clean rooms. No make-up, nail polish, and/or jewelry may be worn in the GMP process areas. Ability to fully gowned including head covering, facemask, gloves, plant shoes, safety glasses/goggles, and/or face shield. Ability to wear PPE face covers for pandemics compliance when required. Ability to wear PPE and follow indications for the management of hot water samples. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Job DescriptionJob Description Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Under general supervision, the Environmental Monitoring and Sampling Coordinator will perform routine procedures and sampling of environmental monitoring, water systems, and gases in support of Manufacturing Operations; plans and prepare the team schedule to achieve a High Performing Team environment; among other tasks. Responsibilities: Under general supervision, this position will perform routine procedures and sampling of environmental monitoring, water systems and gases in support of Manufacturing operations. Complete logs and reports as required. Reviewing shift personnel vs. capacity requirements to run the sampling process as per the scheduled plan. Plans and organizes the area work to achieve a High Performing Team environment. Ensures that work performed by area team members is accurate, timely, efficient and compliant with corporate policies, SOPs, cGMP regulations, and regulatory agencies regulations (FDA, EMEA). Assures a streamlined and continuous process flow of environmental monitoring and sampling area. Perform environmental monitoring routine sample collection, sample receipt, sample incubation, and downstream results analysis, interpretation, and reporting, according to the SOP's. Will also be responsible for documenting and entering data into applicable GMP forms. Must learn and comply with safety guidelines, GLP, and cGMPs/CFRs which includes, but is not limited to, the maintenance of training records, written procedures and logbooks. Ensure timely completion of testing and tasks as assigned (support). Identify opportunities for continuous improvements. Maintain instrumentation and equipment preventative maintenance and supporting documentation in a cGMP compliant manner. Assist in the implementation of new assay methodologies and the associated instrumentation. Identify and support initiation of Deviations, CAPAs and Laboratory Investigations, as required by the client sponsor and as indicated in established procedures. Determines team schedule, updates schedule's board, communicates daily schedule performance to team members and communicates the shift production information with other shifts supervisor or manager. Provides input in the creation and revision of SOP's, protocols, and related documents to assure compliance with cGMP's, company policies / procedures and documentation practices. Provides support to the area environmental monitoring and sampling reports. Monitors, evaluates and communicates area performance metrics for processes, cost and quality. Maintains accurate tracking records and provides timely feedback to supervisor regarding status of assigned area/tasks. Provides, in coordination with other departments, the guidance and resources to support validation projects, troubleshooting, lots of production, and process optimization. Ensures the application of cGMP compliance with respect to the Team, shop floor and documentation. Review area documentation to ensure it is complete, accurate, error free, and on time delivery. Follow the Puerto Rico Department of Transportation and Public Works (DTOP) regulations and safety standards. Trains the Team on any necessary compliance and quality requirements related with the area or the business. Demonstrated ability to deliver results in a real time environment Attention and dedication to quality. Demonstrated ability to deliver results in a real-time environment Be a team player Ability to work shift hours supporting 24/7 operations Qualifications Requirements/Knowledge/Education/Skills: Bachelor's degree or associate degree & 4 years of directly related experience A minimum of two (2) years in laboratory experience, preferably in the Manufacturing /Pharmaceutical Industry is required. Valid PR Driver's license issued by the Puerto Rico Department of Transportation and Public Works (DTOP) with a clean motor vehicle record (MVR) with no serious infractions in the past 5 years. Experience working in a cleanroom environment. Is highly preferred. Previous experience leading teams, projects or initiatives and/or demonstrated a high level of leadership skills is highly preferred. Strong knowledge and understanding of GMP, regulatory requirements, written procedures, methods and safety guidelines. Knowledge and experience in sampling processes for utilities and viable / non-viable environmental monitoring. Excellent leadership characteristics, accountability and commitment. Good communications, planning, problem solving and interpersonal skills Self-starter and able to make decisions of simple situations at work. Full knowledge of cGMP and EHS practices. Ability to read and comprehend detailed technical information/ directions. Computer Software Skills in Microsoft Office Suite (Word, Excel, Power Point), SAP/ERP, eBR, LIMS, and Trackwise among others.Microsoft office (Word, Excel, Outlook) in a beginner to intermediate level. Ability to work in a team environment, to collaborate and coordinate with internal and external staff at all levels, and to prioritize multiple responsibilities, tasks and projects simultaneously. Good communication skills and presentation skills, (both written and verbal). Organization skills and talent to perform assignments with a high degree of attention to detail. Work in a team environment with the flexibility to work shifts as scheduled (weekends, holidays as required) Intermediate math skills with an ability to calculate with percentages and decimals are required. The ability to understand and interpret both written and oral communication in English is a plus. The COVID-19 vaccine is / may be a condition of employment. Physical Requirements and Working Environment: While performing the duties of this job, the employee is frequently required to stand; walk; sit; bend; stretch; use hands and fingers, with various manipulations; reach with hands and arms; and effectively communicate with others in the workplace, including the ability to make and promptly respond to audible cues and warnings. Work in areas that may have strong magnets. May work in areas with exposure to utility areas (vapor, gasses, high temperature, among others). Must have the ability to work assigned shifts (Day, Night, Weekends, and/or holidays). Require working in and around laboratories and controlled, enclosed, restricted areas, including clean rooms. No make-up, nail polish, and/or jewelry may be worn in the GMP process areas. Ability to fully gowned including head covering, facemask, gloves, plant shoes, safety glasses/goggles, and/or face shield. Ability to wear PPE face covers for pandemics compliance when required. Ability to wear PPE and follow indications for the management of hot water samples. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.