Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments . click apply for full job details
09/24/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments . click apply for full job details
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/24/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details
09/24/2026
Full time
Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details
Job Description Job Description We are seeking a Senior Network Security Engineer for an operations-first role supporting enterprise network security infrastructure across on-premises, remote-access, hybrid-cloud, and cloud-connected environments. This is not primarily an architecture/design role. The priority is a hands-on engineer who can administer, configure, maintain, troubleshoot, patch, upgrade, back up, validate, document, and operate production security platforms with minimal ramp-up. Firewall operations: hands-on Cisco and Palo Alto firewall administration, rule changes, NAT, troubleshooting, policy cleanup, upgrades, backups, logging, and production support. VPN / remote access: support for remote-access VPN, site-to-site VPN, user connectivity issues, certificates, authentication flows, and after-hours troubleshooting. RSA / MFA administration: RSA SecurID or equivalent MFA operations, token support, server administration, user troubleshooting, VPN integration, certificates, patching, backups, logs, and monitoring. Day-to-day operations: ticket resolution, monitoring alerts, health checks, change requests, incident support, maintenance windows, operational reporting, and customer support. Configuration and administration: installing, configuring, maintaining, patching, upgrading, backing up, validating, and troubleshooting assigned security platforms. Production troubleshooting: strong TCP/IP, DNS, routing, firewall logs, packet captures, VPN authentication, certificate, and connectivity troubleshooting. Documentation and process discipline: SOPs, runbooks, diagrams, change records, rollback plans, evidence collection, knowledge transfer, and formal change management. Federal/customer environment maturity: Public Trust eligibility, regulated-environment documentation, customer support, cross-team coordination, and comfort working with government stakeholders. The best candidate can credibly say: "I have operated enterprise Cisco and Palo Alto firewalls in production, handled firewall rule changes and troubleshooting, supported VPN users and site-to-site tunnels, administered or supported RSA/MFA tied to VPN access, followed formal change-management processes, maintained documentation and backups, and can step into daily operational support with minimal ramp-up." Scope and Role Boundaries Primary platforms include Cisco ASA/Firepower/FTD/FMC, Palo Alto NGFW/Panorama/GlobalProtect, remote-access and site-to-site VPN, RSA SecurID Authentication Manager or comparable MFA, monitoring/logging/SIEM integrations, and related network security controls. Coordinate with SOC/NOC, cloud, identity/directory, wireless/LAN, server, endpoint, system owner, application, governance, and vendor teams during changes, incidents, troubleshooting, compliance, and audit support. Cloudflare, Cisco ISE/NAC, secure web/email gateways, packet visibility tools, SD-WAN/SASE/ZTNA, AWS/Azure security, and F5/application-delivery awareness are useful where they intersect with assigned operational support, but the core need is firewall, VPN, RSA/MFA, and production operations. Key Responsibilities Provide daily, weekly, monthly, and annual operational support for assigned security systems, including tickets, alerts, health checks, email/phone support, metrics, status reporting, and operational validation. Administer and troubleshoot enterprise firewalls, including rule bases, NAT, segmentation, high availability, threat prevention, VPN integration, logging, secure baselines, rule reviews, recertification, cleanup, and decommissioning. Install, configure, maintain, patch, upgrade, back up, and validate firewall, VPN, MFA, and related network security systems in production environments. Support remote-access VPN, site-to-site VPN, partner connectivity, cloud connectivity, mobile/remote users, certificates, authentication policies, availability, utilization, and user access issues. Maintain and troubleshoot RSA SecurID Authentication Manager or equivalent MFA services, including servers/appliances, agents, certificates, HA, backups, logs, monitoring, directory integration, VPN authentication, and token lifecycle support. Respond to incidents, vulnerability notices, urgent requests, vendor advisories, PSIRT notices, system alerts, and emergency troubleshooting while minimizing service disruption. Use firewall logs, VPN logs, packet captures, SIEM data, monitoring tools, DNS/routing checks, and standard diagnostics to resolve complex connectivity, authentication, TLS/certificate, and application-flow issues. Create and maintain topology diagrams, equipment inventories, configurations, SOPs, runbooks, implementation plans, rollback plans, build/upgrade procedures, troubleshooting notes, and knowledge articles. Follow approved change, release, incident, problem, and configuration-management processes; prepare change records, peer-review materials, validation evidence, root-cause analysis, metrics, and audit artifacts. Support vulnerability remediation, POA&M tracking, continuous monitoring, compliance reviews, audit evidence collection, and coordination with ISSO, system owner, and security governance teams. Requirements 7+ years of experience in network security engineering, network infrastructure, cybersecurity infrastructure, or a closely related role. 5+ years of hands-on experience administering, maintaining, and troubleshooting enterprise firewall platforms in production environments. Hands-on experience with Cisco security technologies such as Cisco ASA, Firepower, FTD, FMC, AnyConnect/Secure Client, or equivalent Cisco firewall/VPN platforms. Hands-on experience with Palo Alto Networks technologies such as NGFW, Panorama, GlobalProtect, security profiles, App-ID/User-ID, logging, and policy optimization. Experience administering or supporting RSA SecurID Authentication Manager or comparable enterprise MFA/two-factor authentication platforms, including token support, server operations, patching/upgrades, backups, certificates, monitoring, and directory/VPN integration. Strong knowledge of firewall policy, NAT, VPNs, routing, DNS, DHCP, BGP, TLS/certificates, packet captures, log analysis, segmentation, high availability, and common network diagnostic tools. Experience with enterprise monitoring, logging, SIEM, alerting, vulnerability management, incident response, formal change management, and regulated-environment documentation. Ability to create clear technical documentation, support customers and stakeholders, prioritize operational work, communicate clearly, and coordinate across technical teams. Ability to obtain and maintain a Public Trust background investigation. Desired Certifications Relevant certifications are helpful but should not replace demonstrated hands-on experience. Examples include CCNP Security, CCIE Security, PCNSE, PCCSE, CISSP, CCSP, AWS Certified Security - Specialty, AWS Advanced Networking - Specialty, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure Network Engineer Associate, CompTIA Security+, CompTIA CySA+, GIAC certifications, or equivalent vendor/cloud certifications. Core Competencies Enterprise firewall engineering and policy lifecycle management VPN, remote access, RSA/MFA, and token lifecycle operations Cloudflare, edge security, secure access, and Zero Trust support Content filtering, secure web/email gateway, and NAC operations Hybrid-cloud network security and secure connectivity Monitoring, logging, SIEM integration, and incident response support Security visibility, packet analysis, and advanced troubleshooting Vulnerability remediation, compliance evidence, and POA&M support Change management, documentation, reporting, and operational metrics Technical leadership, customer support, and cross-team collaboration Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
09/24/2026
Full time
Job Description Job Description We are seeking a Senior Network Security Engineer for an operations-first role supporting enterprise network security infrastructure across on-premises, remote-access, hybrid-cloud, and cloud-connected environments. This is not primarily an architecture/design role. The priority is a hands-on engineer who can administer, configure, maintain, troubleshoot, patch, upgrade, back up, validate, document, and operate production security platforms with minimal ramp-up. Firewall operations: hands-on Cisco and Palo Alto firewall administration, rule changes, NAT, troubleshooting, policy cleanup, upgrades, backups, logging, and production support. VPN / remote access: support for remote-access VPN, site-to-site VPN, user connectivity issues, certificates, authentication flows, and after-hours troubleshooting. RSA / MFA administration: RSA SecurID or equivalent MFA operations, token support, server administration, user troubleshooting, VPN integration, certificates, patching, backups, logs, and monitoring. Day-to-day operations: ticket resolution, monitoring alerts, health checks, change requests, incident support, maintenance windows, operational reporting, and customer support. Configuration and administration: installing, configuring, maintaining, patching, upgrading, backing up, validating, and troubleshooting assigned security platforms. Production troubleshooting: strong TCP/IP, DNS, routing, firewall logs, packet captures, VPN authentication, certificate, and connectivity troubleshooting. Documentation and process discipline: SOPs, runbooks, diagrams, change records, rollback plans, evidence collection, knowledge transfer, and formal change management. Federal/customer environment maturity: Public Trust eligibility, regulated-environment documentation, customer support, cross-team coordination, and comfort working with government stakeholders. The best candidate can credibly say: "I have operated enterprise Cisco and Palo Alto firewalls in production, handled firewall rule changes and troubleshooting, supported VPN users and site-to-site tunnels, administered or supported RSA/MFA tied to VPN access, followed formal change-management processes, maintained documentation and backups, and can step into daily operational support with minimal ramp-up." Scope and Role Boundaries Primary platforms include Cisco ASA/Firepower/FTD/FMC, Palo Alto NGFW/Panorama/GlobalProtect, remote-access and site-to-site VPN, RSA SecurID Authentication Manager or comparable MFA, monitoring/logging/SIEM integrations, and related network security controls. Coordinate with SOC/NOC, cloud, identity/directory, wireless/LAN, server, endpoint, system owner, application, governance, and vendor teams during changes, incidents, troubleshooting, compliance, and audit support. Cloudflare, Cisco ISE/NAC, secure web/email gateways, packet visibility tools, SD-WAN/SASE/ZTNA, AWS/Azure security, and F5/application-delivery awareness are useful where they intersect with assigned operational support, but the core need is firewall, VPN, RSA/MFA, and production operations. Key Responsibilities Provide daily, weekly, monthly, and annual operational support for assigned security systems, including tickets, alerts, health checks, email/phone support, metrics, status reporting, and operational validation. Administer and troubleshoot enterprise firewalls, including rule bases, NAT, segmentation, high availability, threat prevention, VPN integration, logging, secure baselines, rule reviews, recertification, cleanup, and decommissioning. Install, configure, maintain, patch, upgrade, back up, and validate firewall, VPN, MFA, and related network security systems in production environments. Support remote-access VPN, site-to-site VPN, partner connectivity, cloud connectivity, mobile/remote users, certificates, authentication policies, availability, utilization, and user access issues. Maintain and troubleshoot RSA SecurID Authentication Manager or equivalent MFA services, including servers/appliances, agents, certificates, HA, backups, logs, monitoring, directory integration, VPN authentication, and token lifecycle support. Respond to incidents, vulnerability notices, urgent requests, vendor advisories, PSIRT notices, system alerts, and emergency troubleshooting while minimizing service disruption. Use firewall logs, VPN logs, packet captures, SIEM data, monitoring tools, DNS/routing checks, and standard diagnostics to resolve complex connectivity, authentication, TLS/certificate, and application-flow issues. Create and maintain topology diagrams, equipment inventories, configurations, SOPs, runbooks, implementation plans, rollback plans, build/upgrade procedures, troubleshooting notes, and knowledge articles. Follow approved change, release, incident, problem, and configuration-management processes; prepare change records, peer-review materials, validation evidence, root-cause analysis, metrics, and audit artifacts. Support vulnerability remediation, POA&M tracking, continuous monitoring, compliance reviews, audit evidence collection, and coordination with ISSO, system owner, and security governance teams. Requirements 7+ years of experience in network security engineering, network infrastructure, cybersecurity infrastructure, or a closely related role. 5+ years of hands-on experience administering, maintaining, and troubleshooting enterprise firewall platforms in production environments. Hands-on experience with Cisco security technologies such as Cisco ASA, Firepower, FTD, FMC, AnyConnect/Secure Client, or equivalent Cisco firewall/VPN platforms. Hands-on experience with Palo Alto Networks technologies such as NGFW, Panorama, GlobalProtect, security profiles, App-ID/User-ID, logging, and policy optimization. Experience administering or supporting RSA SecurID Authentication Manager or comparable enterprise MFA/two-factor authentication platforms, including token support, server operations, patching/upgrades, backups, certificates, monitoring, and directory/VPN integration. Strong knowledge of firewall policy, NAT, VPNs, routing, DNS, DHCP, BGP, TLS/certificates, packet captures, log analysis, segmentation, high availability, and common network diagnostic tools. Experience with enterprise monitoring, logging, SIEM, alerting, vulnerability management, incident response, formal change management, and regulated-environment documentation. Ability to create clear technical documentation, support customers and stakeholders, prioritize operational work, communicate clearly, and coordinate across technical teams. Ability to obtain and maintain a Public Trust background investigation. Desired Certifications Relevant certifications are helpful but should not replace demonstrated hands-on experience. Examples include CCNP Security, CCIE Security, PCNSE, PCCSE, CISSP, CCSP, AWS Certified Security - Specialty, AWS Advanced Networking - Specialty, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure Network Engineer Associate, CompTIA Security+, CompTIA CySA+, GIAC certifications, or equivalent vendor/cloud certifications. Core Competencies Enterprise firewall engineering and policy lifecycle management VPN, remote access, RSA/MFA, and token lifecycle operations Cloudflare, edge security, secure access, and Zero Trust support Content filtering, secure web/email gateway, and NAC operations Hybrid-cloud network security and secure connectivity Monitoring, logging, SIEM integration, and incident response support Security visibility, packet analysis, and advanced troubleshooting Vulnerability remediation, compliance evidence, and POA&M support Change management, documentation, reporting, and operational metrics Technical leadership, customer support, and cross-team collaboration Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
Charlie Health Engineering, Product & Design
New York, New York
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/24/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
09/24/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
Job Description Job Description H2O.ai is on a mission to democratize AI for Good. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control. Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH. For more information, visit . About This Opportunity We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of APAC's most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands-on engineering role embedded within a customer-facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one. You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes. This position is based in San Francisco, Bay Area. What You Will Do Customer Engagement Leadership Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes. Manage multiple concurrent engagement streams simultaneously - coordinating workplans, resourcing, and milestones across cross-functional teams. Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership. Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders - translating business needs into technical direction and back again. Lead pre-sales and proof-of-concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust. Represent H2O.ai externally at customer workshops, executive briefings, and technical deep-dives as a credible senior voice. Agentic AI & LLM Engineering Design and build agentic AI systems and multi-agent frameworks that automate complex, multi-step enterprise workflows. Develop and deploy LLM-powered applications using RAG, fine-tuning, prompt engineering, function calling, and tool use. Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production-grade reliability and safety. Stay current with the rapidly evolving agentic AI landscape - MCP, LLM orchestration frameworks, reasoning models - and bring the best into customer engagements. End-to-End AI Application Development Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment. Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows. Integrate AI models into customer environments - cloud, on-prem, and hybrid - ensuring performance, stability, and maintainability at scale. Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production. Team Collaboration & Delivery Excellence Coordinate delivery across engineers, program managers, and solution architects - ensuring workstreams are aligned, unblocked, and progressing to plan. Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team. Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery. Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform-level issues. What We Are Looking For Experience & Background 8+ years of hands-on AI/ML engineering experience, including end-to-end model development and production deployment. Demonstrable experience leading technical delivery across complex, multi-stakeholder enterprise engagements - not just executing within them. Demonstrable experience building LLM-powered applications - RAG pipelines, agentic workflows, fine-tuned models, or similar. Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM tooling (LangChain, LlamaIndex, or equivalent). Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on-prem Kubernetes). Skills & Capabilities Proven ability to manage multiple concurrent workstreams and coordinate cross-functional teams toward shared delivery milestones. Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine-tuning, RLHF, model evaluation, guardrails, and LLMOps. Solid grounding in classical ML - able to select the right tool for the problem, not just default to the latest LLM. Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications. Strong executive communication - able to run a board-level briefing one hour and a technical design review the next, credibly. Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving. How to Stand Out From the Crowd Kaggle or competitive ML experience. Familiarity with H2O.ai products, Wave, or H2O Document AI. Experience in financial services, healthcare, or other regulated industry AI deployments. Exposure to tabular foundation models, AutoML, or enterprise ML platforms. Prior experience in a customer-facing or field engineering role. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working environment Be part of a world-class team Career growth The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data. H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose. Please visit to learn more.
09/24/2026
Full time
Job Description Job Description H2O.ai is on a mission to democratize AI for Good. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control. Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH. For more information, visit . About This Opportunity We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of APAC's most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands-on engineering role embedded within a customer-facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one. You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes. This position is based in San Francisco, Bay Area. What You Will Do Customer Engagement Leadership Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes. Manage multiple concurrent engagement streams simultaneously - coordinating workplans, resourcing, and milestones across cross-functional teams. Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership. Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders - translating business needs into technical direction and back again. Lead pre-sales and proof-of-concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust. Represent H2O.ai externally at customer workshops, executive briefings, and technical deep-dives as a credible senior voice. Agentic AI & LLM Engineering Design and build agentic AI systems and multi-agent frameworks that automate complex, multi-step enterprise workflows. Develop and deploy LLM-powered applications using RAG, fine-tuning, prompt engineering, function calling, and tool use. Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production-grade reliability and safety. Stay current with the rapidly evolving agentic AI landscape - MCP, LLM orchestration frameworks, reasoning models - and bring the best into customer engagements. End-to-End AI Application Development Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment. Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows. Integrate AI models into customer environments - cloud, on-prem, and hybrid - ensuring performance, stability, and maintainability at scale. Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production. Team Collaboration & Delivery Excellence Coordinate delivery across engineers, program managers, and solution architects - ensuring workstreams are aligned, unblocked, and progressing to plan. Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team. Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery. Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform-level issues. What We Are Looking For Experience & Background 8+ years of hands-on AI/ML engineering experience, including end-to-end model development and production deployment. Demonstrable experience leading technical delivery across complex, multi-stakeholder enterprise engagements - not just executing within them. Demonstrable experience building LLM-powered applications - RAG pipelines, agentic workflows, fine-tuned models, or similar. Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM tooling (LangChain, LlamaIndex, or equivalent). Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on-prem Kubernetes). Skills & Capabilities Proven ability to manage multiple concurrent workstreams and coordinate cross-functional teams toward shared delivery milestones. Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine-tuning, RLHF, model evaluation, guardrails, and LLMOps. Solid grounding in classical ML - able to select the right tool for the problem, not just default to the latest LLM. Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications. Strong executive communication - able to run a board-level briefing one hour and a technical design review the next, credibly. Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving. How to Stand Out From the Crowd Kaggle or competitive ML experience. Familiarity with H2O.ai products, Wave, or H2O Document AI. Experience in financial services, healthcare, or other regulated industry AI deployments. Exposure to tabular foundation models, AutoML, or enterprise ML platforms. Prior experience in a customer-facing or field engineering role. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working environment Be part of a world-class team Career growth The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data. H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose. Please visit to learn more.
Job Description Job Description Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We're 30 people today, scaling quickly, and investing in the people and systems needed to serve our clients with consistency and excellence. We run lean, trust our team, and believe in leadership that works alongside people-not above them. We're relationship-first, execution-focused, and allergic to bureaucracy. If you want to own your work, improve how things get done, and grow into something bigger, this is the right place. The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one of the most important seats in the company. You will operate across our three core technical functions-Help Desk, Projects, and Centralized Services-but will typically be hired into one or two concentrated areas. In this role, you'll be the person we trust with our hardest problems, most complex client environments, and most critical escalations. You're the person who holds the line when things get hard and makes things better when they're not. This isn't just a "senior tech" role. You're expected to identify patterns across clients, build and improve processes, reduce key-person risk through documentation and training, and proactively raise the technical bar across the team. You bring structure and repeatability to everything you touch. Successful and consistent performance at this level will position you for future leadership and specialization opportunities, including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and others as the company grows. What You'll Do Technical Execution Take ownership of complex, high-priority escalations from L1 and L2 technicians across Help Desk, Project, and Centralized Services functions. Resolve advanced issues involving Windows Server environments, Microsoft 365, Active Directory, Group Policy, DNS, and enterprise security configurations. Configure, maintain, and support virtualization platforms including Hyper-V-VM builds, migrations, and ongoing maintenance. Administer and troubleshoot Azure Virtual Desktop (AVD) environments and related Microsoft cloud technologies. Configure and troubleshoot firewalls, switches, VLANs, VPN connectivity, and LAN/WAN infrastructure across platforms including SonicWall and Ubiquiti. Utilize PowerShell and CMD scripting for automation, troubleshooting, and system administration tasks. Leverage AI tools actively and fluently to force-multiply your output-whether that's accelerating documentation, automating repetitive work, diagnosing complex issues faster, or building better client-facing materials. At L3, AI proficiency is a professional expectation, not a nice-to-have. Anticipate technical risks before they become client problems-evaluate business impact, flag issues proactively, and maintain clear records of outcomes and contributions. Process, Documentation & Knowledge Create and improve processes-not just follow them. At L3, you're expected to lead documentation standards and build repeatable systems that reduce key-man risk. Actively train and teach teammates. You're responsible for helping others grow, not just solving problems yourself. Build playbooks, standardize delivery, and identify opportunities for automation that improve consistency and scale across the team. Document client environments, recurring issues, and resolutions so that institutional knowledge lives in the system, not just in your head. Communication & Client Experience Communicate clearly and proactively with clients and internal staff-especially in high-pressure situations where confidence and clarity matter most. Set and manage client expectations accurately, keeping relevant stakeholders informed on timelines, risks, and progress. Communicate trends, risks, and service improvements upward to leadership with context and clarity. Understand your clients' businesses, not just their technology. L3 technicians are expected to know how a client operates, what matters to their leadership, and how a technical issue or recommendation translates into real business impact. Represent Hansen Gress professionally in every client interaction-this role carries real weight in how clients experience us. Ownership & Accountability Own your outcomes-not just your tasks. You're accountable for the quality, completeness, and follow-through on everything you touch. Prioritize effectively across competing demands. Help Desk volume, project timelines, and centralized service delivery all require judgment about what matters most. Proactively identify what's not working-across your own work, team processes, and client environments-and do something about it. Mentor junior technicians and invest in their development as a direct expression of your own leadership potential. Who You Are You have substantial IT support experience-typically 5-10+ years-with meaningful time in an MSP or IT services environment. We care more about the depth of what you've built and solved than the number of years on your resume. You've earned the L3 designation through demonstrated capability-not just tenure. You operate at this level consistently, not occasionally. You identify patterns across tickets and client environments and use them to prevent problems, not just react to them. You're a strong communicator in both directions-clear with clients, and clear with leadership. You don't let things fall through the cracks silently. You take documentation seriously. You understand that knowledge trapped in one person's head is a liability, and you build systems that outlast any individual. You mentor others naturally. Sharing what you know isn't a burden-it's part of how you define doing a good job. You're organized, detail-oriented, and process-driven-but you can also move fast when the situation calls for it. You're adaptable. In an MSP environment, no two days are the same, and you're energized rather than frustrated by that reality. You are a recognized subject matter expert across the full Hansen Gress technology stack-not a generalist who knows a little about everything, but someone the team and our clients can point to and say "ask them." You hold deep, current, hands-on expertise across the platforms and disciplines we deliver. You are technically reliable-the kind of person who doesn't speculate out loud, doesn't guess under pressure, and doesn't put wrong information into the world. At L3, the team and our clients defer to you. That trust is earned and protected by a consistent commitment to getting it right. Living in Alaska is either a passion of yours or a dream you want to fulfill. We are looking for someone who is "all in" on Alaska and fits our team and culture. Technical Qualifications Deep, hands-on expertise in Microsoft 365/O365 administration-including Exchange Online, Teams, SharePoint, Intune, Entra ID (Azure AD), licensing management, and tenant-level configuration and troubleshooting. Hands-on experience managing Hyper-V environments, including VM builds, migrations, and maintenance. Strong understanding of LAN/WAN networking with experience configuring and troubleshooting VLANs, managed switches, and connectivity issues across platforms such as Ubiquiti and SonicWall. Advanced experience configuring and troubleshooting firewalls, including routing, VPN, access policies, and network segmentation. Experience administering Azure Virtual Desktop (AVD) and Microsoft 365 cloud technologies. Basic to intermediate scripting and automation experience using PowerShell and CMD. What You'll Need Ability to pass a basic background check for airport security badging Valid driver's license (or willingness to get one) and the ability to drive. Driver policies apply. Where You'll Work Must be based in Juneau or Anchorage, Alaska This role requires regular face-to-face collaboration in Juneau, Anchorage, and other Alaska communities. This is NOT a fully remote position What's In It For You Full-time role Salary: $100,000-$125,000 a year, depending on experience Health insurance (with vision coverage) Retirement plans Work in Juneau or Anchorage with relocation assistance Why You'll Want to Work with Us Employee satisfaction and growth are important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say. Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields.
09/24/2026
Full time
Job Description Job Description Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We're 30 people today, scaling quickly, and investing in the people and systems needed to serve our clients with consistency and excellence. We run lean, trust our team, and believe in leadership that works alongside people-not above them. We're relationship-first, execution-focused, and allergic to bureaucracy. If you want to own your work, improve how things get done, and grow into something bigger, this is the right place. The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one of the most important seats in the company. You will operate across our three core technical functions-Help Desk, Projects, and Centralized Services-but will typically be hired into one or two concentrated areas. In this role, you'll be the person we trust with our hardest problems, most complex client environments, and most critical escalations. You're the person who holds the line when things get hard and makes things better when they're not. This isn't just a "senior tech" role. You're expected to identify patterns across clients, build and improve processes, reduce key-person risk through documentation and training, and proactively raise the technical bar across the team. You bring structure and repeatability to everything you touch. Successful and consistent performance at this level will position you for future leadership and specialization opportunities, including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and others as the company grows. What You'll Do Technical Execution Take ownership of complex, high-priority escalations from L1 and L2 technicians across Help Desk, Project, and Centralized Services functions. Resolve advanced issues involving Windows Server environments, Microsoft 365, Active Directory, Group Policy, DNS, and enterprise security configurations. Configure, maintain, and support virtualization platforms including Hyper-V-VM builds, migrations, and ongoing maintenance. Administer and troubleshoot Azure Virtual Desktop (AVD) environments and related Microsoft cloud technologies. Configure and troubleshoot firewalls, switches, VLANs, VPN connectivity, and LAN/WAN infrastructure across platforms including SonicWall and Ubiquiti. Utilize PowerShell and CMD scripting for automation, troubleshooting, and system administration tasks. Leverage AI tools actively and fluently to force-multiply your output-whether that's accelerating documentation, automating repetitive work, diagnosing complex issues faster, or building better client-facing materials. At L3, AI proficiency is a professional expectation, not a nice-to-have. Anticipate technical risks before they become client problems-evaluate business impact, flag issues proactively, and maintain clear records of outcomes and contributions. Process, Documentation & Knowledge Create and improve processes-not just follow them. At L3, you're expected to lead documentation standards and build repeatable systems that reduce key-man risk. Actively train and teach teammates. You're responsible for helping others grow, not just solving problems yourself. Build playbooks, standardize delivery, and identify opportunities for automation that improve consistency and scale across the team. Document client environments, recurring issues, and resolutions so that institutional knowledge lives in the system, not just in your head. Communication & Client Experience Communicate clearly and proactively with clients and internal staff-especially in high-pressure situations where confidence and clarity matter most. Set and manage client expectations accurately, keeping relevant stakeholders informed on timelines, risks, and progress. Communicate trends, risks, and service improvements upward to leadership with context and clarity. Understand your clients' businesses, not just their technology. L3 technicians are expected to know how a client operates, what matters to their leadership, and how a technical issue or recommendation translates into real business impact. Represent Hansen Gress professionally in every client interaction-this role carries real weight in how clients experience us. Ownership & Accountability Own your outcomes-not just your tasks. You're accountable for the quality, completeness, and follow-through on everything you touch. Prioritize effectively across competing demands. Help Desk volume, project timelines, and centralized service delivery all require judgment about what matters most. Proactively identify what's not working-across your own work, team processes, and client environments-and do something about it. Mentor junior technicians and invest in their development as a direct expression of your own leadership potential. Who You Are You have substantial IT support experience-typically 5-10+ years-with meaningful time in an MSP or IT services environment. We care more about the depth of what you've built and solved than the number of years on your resume. You've earned the L3 designation through demonstrated capability-not just tenure. You operate at this level consistently, not occasionally. You identify patterns across tickets and client environments and use them to prevent problems, not just react to them. You're a strong communicator in both directions-clear with clients, and clear with leadership. You don't let things fall through the cracks silently. You take documentation seriously. You understand that knowledge trapped in one person's head is a liability, and you build systems that outlast any individual. You mentor others naturally. Sharing what you know isn't a burden-it's part of how you define doing a good job. You're organized, detail-oriented, and process-driven-but you can also move fast when the situation calls for it. You're adaptable. In an MSP environment, no two days are the same, and you're energized rather than frustrated by that reality. You are a recognized subject matter expert across the full Hansen Gress technology stack-not a generalist who knows a little about everything, but someone the team and our clients can point to and say "ask them." You hold deep, current, hands-on expertise across the platforms and disciplines we deliver. You are technically reliable-the kind of person who doesn't speculate out loud, doesn't guess under pressure, and doesn't put wrong information into the world. At L3, the team and our clients defer to you. That trust is earned and protected by a consistent commitment to getting it right. Living in Alaska is either a passion of yours or a dream you want to fulfill. We are looking for someone who is "all in" on Alaska and fits our team and culture. Technical Qualifications Deep, hands-on expertise in Microsoft 365/O365 administration-including Exchange Online, Teams, SharePoint, Intune, Entra ID (Azure AD), licensing management, and tenant-level configuration and troubleshooting. Hands-on experience managing Hyper-V environments, including VM builds, migrations, and maintenance. Strong understanding of LAN/WAN networking with experience configuring and troubleshooting VLANs, managed switches, and connectivity issues across platforms such as Ubiquiti and SonicWall. Advanced experience configuring and troubleshooting firewalls, including routing, VPN, access policies, and network segmentation. Experience administering Azure Virtual Desktop (AVD) and Microsoft 365 cloud technologies. Basic to intermediate scripting and automation experience using PowerShell and CMD. What You'll Need Ability to pass a basic background check for airport security badging Valid driver's license (or willingness to get one) and the ability to drive. Driver policies apply. Where You'll Work Must be based in Juneau or Anchorage, Alaska This role requires regular face-to-face collaboration in Juneau, Anchorage, and other Alaska communities. This is NOT a fully remote position What's In It For You Full-time role Salary: $100,000-$125,000 a year, depending on experience Health insurance (with vision coverage) Retirement plans Work in Juneau or Anchorage with relocation assistance Why You'll Want to Work with Us Employee satisfaction and growth are important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say. Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields.
Job Description Job Description QED Systems, LLC, is currently recruiting a Team Lead, Tactical Systems (Engineer) to join our team at APG, MD to support our customer, Project Manager Intelligence Systems & Analytics (PM IS&A). Duties: Oversee product design and interrogation supporting mission-specific tactical requirements. Integration of emerging technologies/enhancements to address Army/IC customer mission requests (i.e.; new data flows, formats). Assures alignment of baseline "Raise the Bar" (RTB) requirements and guidance. Manage the integration of hardware and software components, ensuring seamless operation of mission-critical data flows and network. Coordinate field requirements to ensure seamless transition to modernized platforms. Oversee all stages of product creation and delivery. Provide resource management and assesses risk (cost, schedule, quality). Required Skills & Experience: Detail-oriented with excellent technical, verbal, and written communication skills. Experience in performing installation, configuration and troubleshooting of information technology systems. Experience administering (installing, configuring and troubleshooting) systems running in Windows, Linux and VMWare environments. Experience in the intelligence, surveillance and reconnaissance mission area. Experience with the use and testing of Intelligence, Surveillance, and Reconnaissance (ISR) software systems. Required Clearance: ACTIVE CLEARANCE LEVEL REQUIRED: Top Secret w/SCI eligibly Qualifications: Bachelor's degree required. Degree may be in Electrical, Electronic, System, Software or Computer Engineering, Computer Science, Mechanical Engineering or related field. A minimum of ten (10) years of related work experience is required. Travel: 25 % travel is expected for this position. Travel may include continental United States and outside continental United States locations. Work Environment: This position will be co-located with the customer and other contractors in Government office spaces. Physical Demands: Physical demands of this position include ability to: Be independently mobile. Communicate effectively with co-workers and customers. Withstand prolonged periods of sitting at a desk and computer use. Climb stairs, ramps, ladders, and work stands. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions. Position Type/Expected Hours of Work: This is a full time position, Monday through Friday. Flexibility around core hours. Travel may occur outside of normal core hours. Additional Information: Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Assigned tasks may vary, with or without prior notice, to effectively meet client requirements. Total Compensation: QED offers a competitive compensation package for full-time employees. Our total compensation package is value-based and negotiable depending upon the candidate's specific skills and applicable relevant experience. Benefits include: Paid Time Off (PTO) 11 Paid Holidays 401(k) Matching Medical, Dental & Vision Benefits Life Insurance, AD&D, and Short-Term & Long-Term Disability Professional Growth Opportunities Additional Benefits Estimated Salary Range : $120,000.00 - $145,000.00 annually. This is not a guarantee of compensation or salary. This represents the typical range for fully qualified candidates for this position based on experience, geographic location, and other factors. The final offer amount may vary. QED Systems, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. QED Systems, LLC is an Equal Employment Opportunity and Affirmative Action Employer - Minority/Disabled/Veteran/Female
09/24/2026
Full time
Job Description Job Description QED Systems, LLC, is currently recruiting a Team Lead, Tactical Systems (Engineer) to join our team at APG, MD to support our customer, Project Manager Intelligence Systems & Analytics (PM IS&A). Duties: Oversee product design and interrogation supporting mission-specific tactical requirements. Integration of emerging technologies/enhancements to address Army/IC customer mission requests (i.e.; new data flows, formats). Assures alignment of baseline "Raise the Bar" (RTB) requirements and guidance. Manage the integration of hardware and software components, ensuring seamless operation of mission-critical data flows and network. Coordinate field requirements to ensure seamless transition to modernized platforms. Oversee all stages of product creation and delivery. Provide resource management and assesses risk (cost, schedule, quality). Required Skills & Experience: Detail-oriented with excellent technical, verbal, and written communication skills. Experience in performing installation, configuration and troubleshooting of information technology systems. Experience administering (installing, configuring and troubleshooting) systems running in Windows, Linux and VMWare environments. Experience in the intelligence, surveillance and reconnaissance mission area. Experience with the use and testing of Intelligence, Surveillance, and Reconnaissance (ISR) software systems. Required Clearance: ACTIVE CLEARANCE LEVEL REQUIRED: Top Secret w/SCI eligibly Qualifications: Bachelor's degree required. Degree may be in Electrical, Electronic, System, Software or Computer Engineering, Computer Science, Mechanical Engineering or related field. A minimum of ten (10) years of related work experience is required. Travel: 25 % travel is expected for this position. Travel may include continental United States and outside continental United States locations. Work Environment: This position will be co-located with the customer and other contractors in Government office spaces. Physical Demands: Physical demands of this position include ability to: Be independently mobile. Communicate effectively with co-workers and customers. Withstand prolonged periods of sitting at a desk and computer use. Climb stairs, ramps, ladders, and work stands. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions. Position Type/Expected Hours of Work: This is a full time position, Monday through Friday. Flexibility around core hours. Travel may occur outside of normal core hours. Additional Information: Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Assigned tasks may vary, with or without prior notice, to effectively meet client requirements. Total Compensation: QED offers a competitive compensation package for full-time employees. Our total compensation package is value-based and negotiable depending upon the candidate's specific skills and applicable relevant experience. Benefits include: Paid Time Off (PTO) 11 Paid Holidays 401(k) Matching Medical, Dental & Vision Benefits Life Insurance, AD&D, and Short-Term & Long-Term Disability Professional Growth Opportunities Additional Benefits Estimated Salary Range : $120,000.00 - $145,000.00 annually. This is not a guarantee of compensation or salary. This represents the typical range for fully qualified candidates for this position based on experience, geographic location, and other factors. The final offer amount may vary. QED Systems, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. QED Systems, LLC is an Equal Employment Opportunity and Affirmative Action Employer - Minority/Disabled/Veteran/Female
Job Description Job Description Overview Hanson, an integrated marketing agency focused on technology-enabled solutions, is seeking a Development Manager to provide technical leadership for complex website and digital projects while helping lead and grow a team of developers. This is a hands-on leadership role, but not primarily a coding role. The Development Manager serves as the technical/build lead on assigned projects, helping teams define the right technical approach, break complex work into actionable plans, establish clear expectations and deliver high-quality work within project commitments. This person will work closely with project managers to drive development progress, identify and resolve technical challenges, and help the team stay accountable to process, timelines and budgets. The Development Manager will also play an important client-facing role, contributing to discovery, solution architecture, estimation and statements of work, serving as a trusted technical advisor throughout project delivery. They will directly manage a small team of developers while providing technical guidance and leadership to additional internal and contract developers based on project needs. The ideal candidate combines strong .NET and web-development expertise with the communication, judgment and leadership skills to make the developers around them more effective. This position reports to our Managing Director of Development. Responsibilities & Expectations Technical & Build Leadership Serve as technical/build lead for complex website and digital projects, taking responsibility for the overall technical approach and development execution. Lead technical planning by breaking down complex work, defining requirements and dependencies, estimating effort, assigning work and establishing clear definitions of done. Direct and support developers throughout delivery, ensuring they understand priorities, expectations and project commitments. Monitor development progress and proactively identify risks, blockers and gaps before they affect project timelines or budgets. Troubleshoot alongside developers when needed, helping teams work through technical challenges and make sound decisions without becoming a bottleneck. Establish appropriate technical quality controls, including code review, testing and release-readiness practices, either directly or by ensuring the right team members are accountable for them. Make architecture and implementation decisions for assigned projects, collaborating with senior technical leaders when appropriate. Maintain enough hands-on technical depth to review solutions, evaluate code and step into development work when necessary, while focusing primarily on making the broader team more effective. Project Delivery & Collaboration Partner closely with Project Managers to deliver development work on time, on budget and within scope. Provide the technical leadership and authority necessary to establish clear expectations with developers and hold them accountable to project commitments. Work with Project Managers to surface risks early, evaluate options and develop practical mitigation strategies. Help determine how development work should be structured, sequenced and staffed based on project needs, team capacity and individual capabilities. Coordinate effectively with project management, design, strategy, account management and other disciplines to ensure technical execution supports the broader project and client objectives. Direct the work of contractors and external development partners when appropriate, setting expectations and ensuring their work meets Hanson standards. Client, Discovery & Pre-Sales Leadership Serve as a senior technical presence with clients, communicating complex technology considerations clearly to both technical and non-technical audiences. Lead or participate in technical discovery, helping teams understand client needs, existing technology environments, constraints and opportunities. Develop and recommend technical approaches and architectures that balance client objectives, user needs, project scope, budget and long-term maintainability. Partner with Account Management, Project Management and agency leadership to scope and estimate development work and contribute technical requirements, assumptions and dependencies to statements of work. Participate in business development conversations and presentations when senior technical expertise is needed. Build credibility and trusted relationships with client technology stakeholders and confidently guide conversations around technical decisions and tradeoffs. Team Leadership & People Management Directly manage a small team of developers, with responsibility for regular 1:1s, coaching, feedback and professional development. Lead quarterly and annual performance-management activities for direct reports and help identify meaningful opportunities for growth. Set clear expectations and goals for direct reports and actively address performance issues and development needs in real time. Participate in recruiting, interviewing, hiring and onboarding development team members. Help foster a development culture built around collaboration, accountability, continuous learning and proactive communication. Partner with development leadership to establish and evolve technical standards, processes and best practices that improve quality, consistency and efficiency. Proactively evaluate and adopt AI tools and workflows that improve development efficiency, quality and team effectiveness. Experience & Qualifications Demonstrated experience providing technical leadership for web development teams, including planning work, directing developers and driving technical delivery. Strong professional experience with .NET technologies and modern web application development. Experience architecting, building and supporting complex websites and web applications. Experience with enterprise content management systems; experience with platforms such as Optimizely and Sitefinity is a strong plus. Broad understanding of modern front-end, back-end, API, integration, data and hosting considerations, with particular strength in back-end/.NET development. Demonstrated people-management or team-leadership experience, including coaching, feedback, accountability and professional development. Ability to lead multiple projects and priorities simultaneously while maintaining visibility into progress, risks and team needs. Agency, consulting or professional-services experience is strongly preferred; candidates from development firms or enterprise organizations with comparable client, delivery and leadership experience will also be considered. Experience directing contractors, external development partners or distributed development teams is a plus. Willingness to travel for client meetings, team collaboration and other business needs as required. We value demonstrated technical leadership, judgment and the ability to make teams successful over a specific number of years of experience or particular degree. What We Offer Hybrid work environment, with a preference for candidates within commuting distance of Toledo, OH Competitive salary Medical, dental and vision coverage Group life insurance Short-term and long-term disability insurance 401(k) + Employer Match Paid holidays, including paid time off between Christmas Eve and New Year's Day Paid birthday day off Flexible spending account (FSA) and Health Reimbursement Arrangement (HRA) Hanson is an equal opportunity employer. We hire qualified professionals without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender, gender identity, age or any other status protected by applicable law. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results.
09/24/2026
Full time
Job Description Job Description Overview Hanson, an integrated marketing agency focused on technology-enabled solutions, is seeking a Development Manager to provide technical leadership for complex website and digital projects while helping lead and grow a team of developers. This is a hands-on leadership role, but not primarily a coding role. The Development Manager serves as the technical/build lead on assigned projects, helping teams define the right technical approach, break complex work into actionable plans, establish clear expectations and deliver high-quality work within project commitments. This person will work closely with project managers to drive development progress, identify and resolve technical challenges, and help the team stay accountable to process, timelines and budgets. The Development Manager will also play an important client-facing role, contributing to discovery, solution architecture, estimation and statements of work, serving as a trusted technical advisor throughout project delivery. They will directly manage a small team of developers while providing technical guidance and leadership to additional internal and contract developers based on project needs. The ideal candidate combines strong .NET and web-development expertise with the communication, judgment and leadership skills to make the developers around them more effective. This position reports to our Managing Director of Development. Responsibilities & Expectations Technical & Build Leadership Serve as technical/build lead for complex website and digital projects, taking responsibility for the overall technical approach and development execution. Lead technical planning by breaking down complex work, defining requirements and dependencies, estimating effort, assigning work and establishing clear definitions of done. Direct and support developers throughout delivery, ensuring they understand priorities, expectations and project commitments. Monitor development progress and proactively identify risks, blockers and gaps before they affect project timelines or budgets. Troubleshoot alongside developers when needed, helping teams work through technical challenges and make sound decisions without becoming a bottleneck. Establish appropriate technical quality controls, including code review, testing and release-readiness practices, either directly or by ensuring the right team members are accountable for them. Make architecture and implementation decisions for assigned projects, collaborating with senior technical leaders when appropriate. Maintain enough hands-on technical depth to review solutions, evaluate code and step into development work when necessary, while focusing primarily on making the broader team more effective. Project Delivery & Collaboration Partner closely with Project Managers to deliver development work on time, on budget and within scope. Provide the technical leadership and authority necessary to establish clear expectations with developers and hold them accountable to project commitments. Work with Project Managers to surface risks early, evaluate options and develop practical mitigation strategies. Help determine how development work should be structured, sequenced and staffed based on project needs, team capacity and individual capabilities. Coordinate effectively with project management, design, strategy, account management and other disciplines to ensure technical execution supports the broader project and client objectives. Direct the work of contractors and external development partners when appropriate, setting expectations and ensuring their work meets Hanson standards. Client, Discovery & Pre-Sales Leadership Serve as a senior technical presence with clients, communicating complex technology considerations clearly to both technical and non-technical audiences. Lead or participate in technical discovery, helping teams understand client needs, existing technology environments, constraints and opportunities. Develop and recommend technical approaches and architectures that balance client objectives, user needs, project scope, budget and long-term maintainability. Partner with Account Management, Project Management and agency leadership to scope and estimate development work and contribute technical requirements, assumptions and dependencies to statements of work. Participate in business development conversations and presentations when senior technical expertise is needed. Build credibility and trusted relationships with client technology stakeholders and confidently guide conversations around technical decisions and tradeoffs. Team Leadership & People Management Directly manage a small team of developers, with responsibility for regular 1:1s, coaching, feedback and professional development. Lead quarterly and annual performance-management activities for direct reports and help identify meaningful opportunities for growth. Set clear expectations and goals for direct reports and actively address performance issues and development needs in real time. Participate in recruiting, interviewing, hiring and onboarding development team members. Help foster a development culture built around collaboration, accountability, continuous learning and proactive communication. Partner with development leadership to establish and evolve technical standards, processes and best practices that improve quality, consistency and efficiency. Proactively evaluate and adopt AI tools and workflows that improve development efficiency, quality and team effectiveness. Experience & Qualifications Demonstrated experience providing technical leadership for web development teams, including planning work, directing developers and driving technical delivery. Strong professional experience with .NET technologies and modern web application development. Experience architecting, building and supporting complex websites and web applications. Experience with enterprise content management systems; experience with platforms such as Optimizely and Sitefinity is a strong plus. Broad understanding of modern front-end, back-end, API, integration, data and hosting considerations, with particular strength in back-end/.NET development. Demonstrated people-management or team-leadership experience, including coaching, feedback, accountability and professional development. Ability to lead multiple projects and priorities simultaneously while maintaining visibility into progress, risks and team needs. Agency, consulting or professional-services experience is strongly preferred; candidates from development firms or enterprise organizations with comparable client, delivery and leadership experience will also be considered. Experience directing contractors, external development partners or distributed development teams is a plus. Willingness to travel for client meetings, team collaboration and other business needs as required. We value demonstrated technical leadership, judgment and the ability to make teams successful over a specific number of years of experience or particular degree. What We Offer Hybrid work environment, with a preference for candidates within commuting distance of Toledo, OH Competitive salary Medical, dental and vision coverage Group life insurance Short-term and long-term disability insurance 401(k) + Employer Match Paid holidays, including paid time off between Christmas Eve and New Year's Day Paid birthday day off Flexible spending account (FSA) and Health Reimbursement Arrangement (HRA) Hanson is an equal opportunity employer. We hire qualified professionals without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender, gender identity, age or any other status protected by applicable law. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results.
WNS Denali, Powered by the Smart Cube
Tacoma, Washington
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
WNS Denali, Powered by the Smart Cube
Pittsfield, Massachusetts
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
WNS Denali, Powered by the Smart Cube
Grand Rapids, Michigan
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
WNS Denali, Powered by the Smart Cube
Lawrenceville, Georgia
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
WNS Denali, Powered by the Smart Cube
Jersey City, New Jersey
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
WNS Denali, Powered by the Smart Cube
Albany, Georgia
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
WNS Denali, Powered by the Smart Cube
Mesa, Arizona
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
WNS Denali, Powered by the Smart Cube
Bakersfield, California
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
WNS Denali, Powered by the Smart Cube
New Orleans, Louisiana
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
WNS Denali, Powered by the Smart Cube
Springfield, Illinois
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.