it job board logo
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
  • Recruiting? Post a job
  • Sign in
  • Sign up
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

59 jobs found

Email me jobs like this
Refine Search
Current Search
servicenow knowledge management
A/V Lead System Integrator
System One Washington, Washington DC
Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/22/2026
Full time
Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Strategic Projects Lead (Technical)
SuperAnnotate AI San Francisco, California
Job Description Job Description About SuperAnnotate SuperAnnotate helps the world's leading AI teams build responsible, next-generation models powered by high-quality human data. We're a fast-growing Series B startup bridging the gap between advanced AI innovation and the data that drives it. Our global network of expert specialists, scalable managed operations, precise talent matching, and full project transparency ensure unmatched data quality at scale. Trusted by innovators like Databricks and ServiceNow - and backed by NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi's Play Time VC - SuperAnnotate is proud to be the top-ranked AI data company on G2 for multiple consecutive years, including 2025. The Impact You'll Make We're looking for a skilled, technical operator who can take full ownership of our most complex, high-value client engagements. As a Strategic Projects Lead, you'll run the end-to-end delivery of SuperAnnotate's largest LLM and Gen AI data programs. This includes everything from scoping data collection workflows with key clients, acting as a trusted resource to researchers, diagnosing data quality issues, and reallocating resources under a tight deadline. The role touches everything: strategy, execution, client relationships, team development, and process design. You'll work directly with researchers, data teams, and other key stakeholders at some of the most advanced AI organizations in the world. You'll be trusted to represent SuperAnnotate at the highest level, including on technical tradeoffs, and to grow those relationships through execution and management excellence. You don't need to be building models, but you do need to be technical enough to understand how they're trained, evaluated, and improved. That means hands-on comfort with data, code, and pipelines, and the ability to engage credibly with client engineering and research teams on LLM data challenges and evaluation approaches. This is a full-time, hybrid position based in San Francisco. What You'll Do Own project delivery end-to-end: Lead LLM and Gen AI data engagements from initial scoping through final delivery - including use case definition, resource planning, quality oversight, and client sign-off. The project succeeds or fails on your watch. Be the client's main point of contact: Build and maintain trusted relationships with key stakeholders. Bring transparency, good judgment, and a solutions orientation to every interaction. Drive operational discipline across workstreams: Manage timelines, staffing plans, and delivery quality across multiple concurrent projects. Catch problems before they become crises and fix them before they reach the client. Design and build the systems that make delivery possible: Architect data pipelines, quality frameworks, and review infrastructure that let your team execute at scale. Instrument the right KPIs, catch regressions early, and continuously refine processes as program needs evolve. Lead and develop your team: Recruit, mentor, and performance-manage the operations and subject matter experts. Set the bar, support the people, and build toward a team that can scale. Identify scope expansion opportunities: Partner with Go-to-Market to turn strong delivery into expanded engagements. Understand your clients' broader AI data challenges well enough to propose what's next. Keep leadership and clients informed: Develop reporting cadences and executive briefings that give an honest, clear picture of project health, risks, and outcomes. What You'll Bring 4+ years of experience running complex technical projects or operations in client-facing roles, with at least some of that time in a high-growth startup environment. A track record of owning outcomes: You've managed cross-functional workstreams with real accountability - and you can point to what you delivered and how. Coding ability and analytical depth: You have solid coding skills (Python, SQL, or similar) alongside depth in machine learning, statistics, or data science. Strong senior stakeholder communication: You're comfortable in a room with a CTO or VP and can represent a complex project clearly, confidently, and honestly. Sharp operational problem-solving: You diagnose issues structurally, propose solutions with clear tradeoffs, and move quickly from analysis to action. Financial and resource fluency: You understand project margins, can build resource plans, and think about the business impact of operational decisions. A working knowledge of the Gen AI landscape: Familiarity with how LLMs are trained and evaluated, and what drives data quality at each stage, so you can guide your team's approach and speak knowledgeably with client research teams. Bachelor's degree or higher in Statistics, Data Science, Machine Learning, Computer Science, Mathematics, Engineering, or a related quantitative field. CS, Math, and Engineering degrees should include meaningful ML or applied data science exposure. Nice to Have Experience building or managing large distributed contributor or expert workforces. Background in management consulting, investment banking, or data-intensive technical services. MBA or equivalent advanced degree. In addition to the annual base salary, employees are eligible for an annual bonus paid out quarterly. Why SuperAnnotate This role sits at the center of what SuperAnnotate does and what the AI industry needs most right now. You'll work on problems that matter, with clients who are building the systems that will define the next decade of AI. You'll have real ownership, real visibility, and a direct line to leadership. Only shortlisted candidates will be contacted for an interview! Equal Opportunity We are an equal-opportunity employer and value diversity at our company. At SuperAnnotate diversity means to us making an effort to reflect the many experiences and identities of the outside world, and treating each other with fairness and without bias. Every day we foster an environment where people of all backgrounds not only belong, but excel to succeed as a company and grow together. We offer equal opportunity regardless of sex, sexual orientation, national origin, color, race, age, marital status, disability, gender identity, veterans and more. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/22/2026
Full time
Job Description Job Description About SuperAnnotate SuperAnnotate helps the world's leading AI teams build responsible, next-generation models powered by high-quality human data. We're a fast-growing Series B startup bridging the gap between advanced AI innovation and the data that drives it. Our global network of expert specialists, scalable managed operations, precise talent matching, and full project transparency ensure unmatched data quality at scale. Trusted by innovators like Databricks and ServiceNow - and backed by NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi's Play Time VC - SuperAnnotate is proud to be the top-ranked AI data company on G2 for multiple consecutive years, including 2025. The Impact You'll Make We're looking for a skilled, technical operator who can take full ownership of our most complex, high-value client engagements. As a Strategic Projects Lead, you'll run the end-to-end delivery of SuperAnnotate's largest LLM and Gen AI data programs. This includes everything from scoping data collection workflows with key clients, acting as a trusted resource to researchers, diagnosing data quality issues, and reallocating resources under a tight deadline. The role touches everything: strategy, execution, client relationships, team development, and process design. You'll work directly with researchers, data teams, and other key stakeholders at some of the most advanced AI organizations in the world. You'll be trusted to represent SuperAnnotate at the highest level, including on technical tradeoffs, and to grow those relationships through execution and management excellence. You don't need to be building models, but you do need to be technical enough to understand how they're trained, evaluated, and improved. That means hands-on comfort with data, code, and pipelines, and the ability to engage credibly with client engineering and research teams on LLM data challenges and evaluation approaches. This is a full-time, hybrid position based in San Francisco. What You'll Do Own project delivery end-to-end: Lead LLM and Gen AI data engagements from initial scoping through final delivery - including use case definition, resource planning, quality oversight, and client sign-off. The project succeeds or fails on your watch. Be the client's main point of contact: Build and maintain trusted relationships with key stakeholders. Bring transparency, good judgment, and a solutions orientation to every interaction. Drive operational discipline across workstreams: Manage timelines, staffing plans, and delivery quality across multiple concurrent projects. Catch problems before they become crises and fix them before they reach the client. Design and build the systems that make delivery possible: Architect data pipelines, quality frameworks, and review infrastructure that let your team execute at scale. Instrument the right KPIs, catch regressions early, and continuously refine processes as program needs evolve. Lead and develop your team: Recruit, mentor, and performance-manage the operations and subject matter experts. Set the bar, support the people, and build toward a team that can scale. Identify scope expansion opportunities: Partner with Go-to-Market to turn strong delivery into expanded engagements. Understand your clients' broader AI data challenges well enough to propose what's next. Keep leadership and clients informed: Develop reporting cadences and executive briefings that give an honest, clear picture of project health, risks, and outcomes. What You'll Bring 4+ years of experience running complex technical projects or operations in client-facing roles, with at least some of that time in a high-growth startup environment. A track record of owning outcomes: You've managed cross-functional workstreams with real accountability - and you can point to what you delivered and how. Coding ability and analytical depth: You have solid coding skills (Python, SQL, or similar) alongside depth in machine learning, statistics, or data science. Strong senior stakeholder communication: You're comfortable in a room with a CTO or VP and can represent a complex project clearly, confidently, and honestly. Sharp operational problem-solving: You diagnose issues structurally, propose solutions with clear tradeoffs, and move quickly from analysis to action. Financial and resource fluency: You understand project margins, can build resource plans, and think about the business impact of operational decisions. A working knowledge of the Gen AI landscape: Familiarity with how LLMs are trained and evaluated, and what drives data quality at each stage, so you can guide your team's approach and speak knowledgeably with client research teams. Bachelor's degree or higher in Statistics, Data Science, Machine Learning, Computer Science, Mathematics, Engineering, or a related quantitative field. CS, Math, and Engineering degrees should include meaningful ML or applied data science exposure. Nice to Have Experience building or managing large distributed contributor or expert workforces. Background in management consulting, investment banking, or data-intensive technical services. MBA or equivalent advanced degree. In addition to the annual base salary, employees are eligible for an annual bonus paid out quarterly. Why SuperAnnotate This role sits at the center of what SuperAnnotate does and what the AI industry needs most right now. You'll work on problems that matter, with clients who are building the systems that will define the next decade of AI. You'll have real ownership, real visibility, and a direct line to leadership. Only shortlisted candidates will be contacted for an interview! Equal Opportunity We are an equal-opportunity employer and value diversity at our company. At SuperAnnotate diversity means to us making an effort to reflect the many experiences and identities of the outside world, and treating each other with fairness and without bias. Every day we foster an environment where people of all backgrounds not only belong, but excel to succeed as a company and grow together. We offer equal opportunity regardless of sex, sexual orientation, national origin, color, race, age, marital status, disability, gender identity, veterans and more. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Microsoft Endpoint & Workspace ONE Specialist
System One Plano, Texas
Job Description Job Description Job Title: Microsoft Endpoint & Workspace ONE Specialist Duration: Full-Time Hire / Permanent Role Location: Reston, VA or Plano, TX. Work Mode: Hybrid Duties and Responsibilities Systemone is seeking a Microsoft Endpoint & Workspace ONE Specialist? to support a large-scale enterprise environment within a cloud first infrastructure. This role is responsible for managing and supporting endpoint devices, mobile platforms, and enterprise mobility solutions while ensuring compliance, security, and operational stability across the environment. The ideal candidate will have experience supporting Apple macOS devices, mobile device management (MDM) platforms such as Omnissa Workspace ONE and Microsoft Intune, and enterprise mobile technologies. Responsibilities include troubleshooting endpoint and mobile device issues, monitoring system performance and compliance, analyzing logs to identify and resolve incidents, and partnering with engineering, security, and compliance teams to maintain endpoint protection standards. The role also requires strong documentation practices, incident management capabilities, and the ability to support change management initiatives in a regulated financial services environment. Required Qualifications . Hands on experience with Omnissa Workspace ONE and/or Microsoft Intune Experience supporting and troubleshooting Apple macOS environments Mobile device management and support for iOS and Android devices Ability to monitor system performance, compliance status, and operational health Experience analyzing logs and collaborating with engineering teams to resolve incidents Understanding of endpoint security controls, policy enforcement, and compliance requirements Strong troubleshooting and root cause analysis skills Experience documenting incidents, resolutions, and operational procedures with attention to detail Familiarity with IT Service Management (ITSM) processes and change management practices Experience working in enterprise cloud environments, preferably AWS based organizations Knowledge of ServiceNow for incident, problem, and change management processes Strong written and verbal communication skills Required Skills Amazon Web Services Cloud Analytical Thinking Communication Detail-oriented Problem Solving ServiceNow Change Management Desired Skillset: ? Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus Education: Bachelor's degree in computer science, Information Systems, or a related field.? Ref: Pittsburgh
09/22/2026
Full time
Job Description Job Description Job Title: Microsoft Endpoint & Workspace ONE Specialist Duration: Full-Time Hire / Permanent Role Location: Reston, VA or Plano, TX. Work Mode: Hybrid Duties and Responsibilities Systemone is seeking a Microsoft Endpoint & Workspace ONE Specialist? to support a large-scale enterprise environment within a cloud first infrastructure. This role is responsible for managing and supporting endpoint devices, mobile platforms, and enterprise mobility solutions while ensuring compliance, security, and operational stability across the environment. The ideal candidate will have experience supporting Apple macOS devices, mobile device management (MDM) platforms such as Omnissa Workspace ONE and Microsoft Intune, and enterprise mobile technologies. Responsibilities include troubleshooting endpoint and mobile device issues, monitoring system performance and compliance, analyzing logs to identify and resolve incidents, and partnering with engineering, security, and compliance teams to maintain endpoint protection standards. The role also requires strong documentation practices, incident management capabilities, and the ability to support change management initiatives in a regulated financial services environment. Required Qualifications . Hands on experience with Omnissa Workspace ONE and/or Microsoft Intune Experience supporting and troubleshooting Apple macOS environments Mobile device management and support for iOS and Android devices Ability to monitor system performance, compliance status, and operational health Experience analyzing logs and collaborating with engineering teams to resolve incidents Understanding of endpoint security controls, policy enforcement, and compliance requirements Strong troubleshooting and root cause analysis skills Experience documenting incidents, resolutions, and operational procedures with attention to detail Familiarity with IT Service Management (ITSM) processes and change management practices Experience working in enterprise cloud environments, preferably AWS based organizations Knowledge of ServiceNow for incident, problem, and change management processes Strong written and verbal communication skills Required Skills Amazon Web Services Cloud Analytical Thinking Communication Detail-oriented Problem Solving ServiceNow Change Management Desired Skillset: ? Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus Education: Bachelor's degree in computer science, Information Systems, or a related field.? Ref: Pittsburgh
Data Center Operations Specialist
The Brooklyn Hospital Center New York, New York
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
09/22/2026
Full time
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
Patch Management Specialist
Blue Rose Consulting Group, Inc. Washington, Washington DC
Job Description Job Description Patch Management Specialist Location Employment Type Clearance National Capital Region / Designated DOS Sites Full-Time • Contingent Upon Award Active Secret clearance About Blue Rose Blue Rose Consulting Group, Inc. (Blue Rose) is a certified HUBZone and Service-Disabled Veteran-Owned Small Business supporting Federal customers with mission-focused technology, professional services, and operational support. We are building a team for the anticipated Department of State Global Mission Operations Support (GMOS) effort supporting the Bureau of Diplomatic Technology, Enterprise Applications Directorate, Office of Consular Systems and Technology. About the Role Plan, test, deploy, monitor, validate, and report operating system, application, firmware, antivirus, and security patches across enterprise Windows and Linux environments. This position supports the Department of State Consular Affairs global information technology environment, which includes domestic and overseas facilities, on-premises infrastructure, cloud platforms, applications, databases, and enterprise support services. This is a contingent position based on contract award and final customer requirements. What You'll Do • Operate and maintain patch-management platforms such as MECM, WSUS, Red Hat Satellite, or equivalent enterprise tools. • Plan and coordinate patch cycles, emergency patches, maintenance windows, pilot groups, testing, deployment, rollback, and validation. • Deploy approved operating system, application, firmware, antivirus, and security updates across servers and workstations. • Monitor compliance, investigate failed deployments, troubleshoot endpoint or server issues, and coordinate remediation with technical teams. • Produce patch status, vulnerability, exception, deployment-success, and compliance reports for technical and Government stakeholders. • Maintain patch baselines, SOPs, schedules, testing records, change requests, and audit evidence. • Support automation, vulnerability-management integration, and continuous improvement of patch deployment and reporting processes. Minimum Requirements • 3+ years of patch management, endpoint management, or vulnerability-remediation experience. • Hands-on proficiency with MECM, WSUS, Red Hat Satellite, or comparable patch-distribution platforms. • Experience with automated patch deployment, compliance reporting, troubleshooting, rollback, and antivirus management. • Knowledge of Windows and/or Linux enterprise environments, vulnerability management, and change control. • Strong documentation, reporting, coordination, and problem-solving skills. • Active Secret clearance. Preferred Qualifications • Experience supporting more than 10,000 enterprise servers and workstations or similarly large environments. • Microsoft, Red Hat, Security+, ITIL, or vulnerability-management certification. • Experience integrating patching with ServiceNow, scanning tools, automation platforms, or compliance dashboards. Compensation & Benefits Compensation will be commensurate with experience, qualifications, assigned work location, and final contract requirements. Blue Rose offers a competitive benefits package for eligible full-time employees. Specific compensation and benefit details will be provided during the recruiting process. Application Process Please submit a current resume that clearly demonstrates the required experience, technical qualifications, certifications, and active security clearance. Candidates selected for consideration may be asked to provide additional information to support contract staffing and clearance verification. Blue Rose Consulting Group, Inc. is an Equal Opportunity Employer. This position is in anticipation of contract award and is contingent upon successful contract award. Applicants will be contacted regarding employment opportunities upon award notification.
09/22/2026
Full time
Job Description Job Description Patch Management Specialist Location Employment Type Clearance National Capital Region / Designated DOS Sites Full-Time • Contingent Upon Award Active Secret clearance About Blue Rose Blue Rose Consulting Group, Inc. (Blue Rose) is a certified HUBZone and Service-Disabled Veteran-Owned Small Business supporting Federal customers with mission-focused technology, professional services, and operational support. We are building a team for the anticipated Department of State Global Mission Operations Support (GMOS) effort supporting the Bureau of Diplomatic Technology, Enterprise Applications Directorate, Office of Consular Systems and Technology. About the Role Plan, test, deploy, monitor, validate, and report operating system, application, firmware, antivirus, and security patches across enterprise Windows and Linux environments. This position supports the Department of State Consular Affairs global information technology environment, which includes domestic and overseas facilities, on-premises infrastructure, cloud platforms, applications, databases, and enterprise support services. This is a contingent position based on contract award and final customer requirements. What You'll Do • Operate and maintain patch-management platforms such as MECM, WSUS, Red Hat Satellite, or equivalent enterprise tools. • Plan and coordinate patch cycles, emergency patches, maintenance windows, pilot groups, testing, deployment, rollback, and validation. • Deploy approved operating system, application, firmware, antivirus, and security updates across servers and workstations. • Monitor compliance, investigate failed deployments, troubleshoot endpoint or server issues, and coordinate remediation with technical teams. • Produce patch status, vulnerability, exception, deployment-success, and compliance reports for technical and Government stakeholders. • Maintain patch baselines, SOPs, schedules, testing records, change requests, and audit evidence. • Support automation, vulnerability-management integration, and continuous improvement of patch deployment and reporting processes. Minimum Requirements • 3+ years of patch management, endpoint management, or vulnerability-remediation experience. • Hands-on proficiency with MECM, WSUS, Red Hat Satellite, or comparable patch-distribution platforms. • Experience with automated patch deployment, compliance reporting, troubleshooting, rollback, and antivirus management. • Knowledge of Windows and/or Linux enterprise environments, vulnerability management, and change control. • Strong documentation, reporting, coordination, and problem-solving skills. • Active Secret clearance. Preferred Qualifications • Experience supporting more than 10,000 enterprise servers and workstations or similarly large environments. • Microsoft, Red Hat, Security+, ITIL, or vulnerability-management certification. • Experience integrating patching with ServiceNow, scanning tools, automation platforms, or compliance dashboards. Compensation & Benefits Compensation will be commensurate with experience, qualifications, assigned work location, and final contract requirements. Blue Rose offers a competitive benefits package for eligible full-time employees. Specific compensation and benefit details will be provided during the recruiting process. Application Process Please submit a current resume that clearly demonstrates the required experience, technical qualifications, certifications, and active security clearance. Candidates selected for consideration may be asked to provide additional information to support contract staffing and clearance verification. Blue Rose Consulting Group, Inc. is an Equal Opportunity Employer. This position is in anticipation of contract award and is contingent upon successful contract award. Applicants will be contacted regarding employment opportunities upon award notification.
ServiceNow Knowledge Management
System One Washington, Washington DC
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/22/2026
Full time
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Microsoft Endpoint & Workspace ONE Specialist
System One Reston, Virginia
Job Description Job Description Job Title: Microsoft Endpoint & Workspace ONE Specialist Location: Reston, VA or Plano, TX Type: Permanent Full Time Compensation: $99,500.00 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Not specified Overview Leave placeholder text here for recruiter to input Responsibilities • Support and manage endpoint devices, mobile platforms, and enterprise mobility solutions within a cloud-first infrastructure • Troubleshoot endpoint and mobile device issues, including systems supporting Apple macOS environments and iOS/Android devices • Monitor system performance, compliance status, and operational health across enterprise environments • Analyze logs to identify incidents and collaborate with engineering and security teams to resolve issues • Maintain endpoint protection standards in partnership with security, engineering, and compliance teams • Document incidents, resolutions, and operational procedures with a focus on accuracy and detail • Support change management initiatives in a regulated financial services environment Requirements • Hands-on experience with Omnissa Workspace ONE and/or Microsoft Intune • Support and troubleshooting experience with Apple macOS environments • Mobile device management and support expertise for iOS and Android devices • Ability to monitor system performance, compliance status, and operational health • Experience analyzing logs and working with engineering teams to resolve incidents • Knowledge of endpoint security controls, policy enforcement, and compliance requirements • Strong troubleshooting and root cause analysis skills • Documenting incidents, resolutions, and operational procedures with attention to detail • Familiarity with IT Service Management (ITSM) processes and change management practices • Experience working in enterprise cloud environments, preferably AWS-based organizations • Knowledge of ServiceNow for incident, problem, and change management processes • Strong written and verbal communication skills Desired Skillset: • Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus Education: Bachelor's degree in computer science, Information Systems, or a related field System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
09/22/2026
Full time
Job Description Job Description Job Title: Microsoft Endpoint & Workspace ONE Specialist Location: Reston, VA or Plano, TX Type: Permanent Full Time Compensation: $99,500.00 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Not specified Overview Leave placeholder text here for recruiter to input Responsibilities • Support and manage endpoint devices, mobile platforms, and enterprise mobility solutions within a cloud-first infrastructure • Troubleshoot endpoint and mobile device issues, including systems supporting Apple macOS environments and iOS/Android devices • Monitor system performance, compliance status, and operational health across enterprise environments • Analyze logs to identify incidents and collaborate with engineering and security teams to resolve issues • Maintain endpoint protection standards in partnership with security, engineering, and compliance teams • Document incidents, resolutions, and operational procedures with a focus on accuracy and detail • Support change management initiatives in a regulated financial services environment Requirements • Hands-on experience with Omnissa Workspace ONE and/or Microsoft Intune • Support and troubleshooting experience with Apple macOS environments • Mobile device management and support expertise for iOS and Android devices • Ability to monitor system performance, compliance status, and operational health • Experience analyzing logs and working with engineering teams to resolve incidents • Knowledge of endpoint security controls, policy enforcement, and compliance requirements • Strong troubleshooting and root cause analysis skills • Documenting incidents, resolutions, and operational procedures with attention to detail • Familiarity with IT Service Management (ITSM) processes and change management practices • Experience working in enterprise cloud environments, preferably AWS-based organizations • Knowledge of ServiceNow for incident, problem, and change management processes • Strong written and verbal communication skills Desired Skillset: • Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus Education: Bachelor's degree in computer science, Information Systems, or a related field System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
Principal Specialist - IT ETRM Systems -
Patriot Advertising Sourcing Solutions Grapeland, Texas
Job Description Job Description The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication, and organizational skills with a focus on customer service. Essential Duties and Responsibilities: Interact daily with end-users, developers, and managers to support and enhance RightAngle Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions Field questions from end-users and assist with data issues Create and maintain system functional design documents Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases. Follow defined change management procedures and internal guidelines Availability to support after hours on business-critical situations and scheduled tasks Contribute to best practice library and mentor other team members Must be able to work on multiple simultaneous tasks with limited supervision Ensure requirements are being met in accordance with corporate compliance Ensure proper communication to all levels of the organization Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree, preferably in Information Technology, Information Systems, or related area Excellent customer service, interpersonal, communication, and team collaboration skills 10+ years of experience in application support Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities A strong understanding of SQL and relational database concepts Familiarity with SDLC processes such as Agile, Waterfall, etc. Experience working with ticketing systems such as Remedy, ServiceNow Familiarity with front-to-back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements Ability to create complex pricing provisions and report views Capable of testing business scenarios in RightAngle from deal capture to invoicing Excellent analytical and problem-solving skills, strong organizational skills, attention to detail Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards Required experience is commensurate with the selected job level: The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job-related experience The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job-related experience The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job-related experience. Preferred Qualifications: Experience with ION RightAngle S20+ is preferred Previous experience in Oil & Gas industry is a plus Advanced Excel skills & Intermediate skills in other MS Office applications Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. An equal opportunity employer/disability/vet Is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER : The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
09/22/2026
Full time
Job Description Job Description The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication, and organizational skills with a focus on customer service. Essential Duties and Responsibilities: Interact daily with end-users, developers, and managers to support and enhance RightAngle Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions Field questions from end-users and assist with data issues Create and maintain system functional design documents Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases. Follow defined change management procedures and internal guidelines Availability to support after hours on business-critical situations and scheduled tasks Contribute to best practice library and mentor other team members Must be able to work on multiple simultaneous tasks with limited supervision Ensure requirements are being met in accordance with corporate compliance Ensure proper communication to all levels of the organization Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree, preferably in Information Technology, Information Systems, or related area Excellent customer service, interpersonal, communication, and team collaboration skills 10+ years of experience in application support Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities A strong understanding of SQL and relational database concepts Familiarity with SDLC processes such as Agile, Waterfall, etc. Experience working with ticketing systems such as Remedy, ServiceNow Familiarity with front-to-back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements Ability to create complex pricing provisions and report views Capable of testing business scenarios in RightAngle from deal capture to invoicing Excellent analytical and problem-solving skills, strong organizational skills, attention to detail Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards Required experience is commensurate with the selected job level: The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job-related experience The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job-related experience The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job-related experience. Preferred Qualifications: Experience with ION RightAngle S20+ is preferred Previous experience in Oil & Gas industry is a plus Advanced Excel skills & Intermediate skills in other MS Office applications Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. An equal opportunity employer/disability/vet Is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER : The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
AV Technician II
Chenega Corporation Atlanta, Georgia
Job Description Job Description Overview Come join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services ' company, is looking for an AV Technician II to provide AV event support which includes data projection, audio amplification, video/audio recording, videoconferencing, web streaming, and other emerging presentation technologies as adopted by the CDC. AV Technician II will provide assistance to Meeting Management Technology (MMT) Services and support their mission to enhance organizational effectiveness by linking all Coordinating Centers and Offices and CDC/ATSDR sites with each other, and with various other Federal agencies and public health partners through the development of high quality, reliable, audio, web and video conferencing services as well as local in room conference audio visual support. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employees' knowledge, critical thinking, and innovative solutions for our clients. Work location:1600 Clifton Rd, Atlanta, Georgia Responsibilities Provide successful in room AV event support which includes data projection, audio amplification, video/audio production, videoconferencing, web streaming, audio/web conferencing and other emerging presentation technologies as adopted by the CDC Utilize ServiceNow ticketing system to receive, track, create and close audio-visual requests in accordance with the established SLA. Utilize IFMS to monitor daily audio-visual support schedules and ad hoc requests. Triage and escalate AV service resolution with other third-party vendors and conference support staff. Provide training to customers in the use of media presentation and AV systems. Provide conference room set-up. Monitor conference room equipment while in use by customers and troubleshoot and correct any problems during an event as required. Coordinate with CDC IT ServiceDesk staff and other third-party vendors to resolve equipment failures and connection issues. Maintain standard conference room AV infrastructure levels and notify MMT leadership when issues arise. Schedule and complete Pre-Conference planning meetings with customers to confirm scope of the event. Be present when AV Engineers are servicing AV systems and conference rooms. Maintain digital signage system connectivity at all conference room locations. Other duties as assigned Qualifications The ability to communicate clearly Strong interpersonal skills and the ability to communicate effectively with all levels of staff Ability to organize, multi-task, and manage time appropriately Excellent attention to detail Comfortable with complex and frequently changing requirements and processes Ability to work in a busy environment with frequent distractions and interruptions Capable of working independently and as part of a team MS Teams and Zoom
09/22/2026
Full time
Job Description Job Description Overview Come join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services ' company, is looking for an AV Technician II to provide AV event support which includes data projection, audio amplification, video/audio recording, videoconferencing, web streaming, and other emerging presentation technologies as adopted by the CDC. AV Technician II will provide assistance to Meeting Management Technology (MMT) Services and support their mission to enhance organizational effectiveness by linking all Coordinating Centers and Offices and CDC/ATSDR sites with each other, and with various other Federal agencies and public health partners through the development of high quality, reliable, audio, web and video conferencing services as well as local in room conference audio visual support. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employees' knowledge, critical thinking, and innovative solutions for our clients. Work location:1600 Clifton Rd, Atlanta, Georgia Responsibilities Provide successful in room AV event support which includes data projection, audio amplification, video/audio production, videoconferencing, web streaming, audio/web conferencing and other emerging presentation technologies as adopted by the CDC Utilize ServiceNow ticketing system to receive, track, create and close audio-visual requests in accordance with the established SLA. Utilize IFMS to monitor daily audio-visual support schedules and ad hoc requests. Triage and escalate AV service resolution with other third-party vendors and conference support staff. Provide training to customers in the use of media presentation and AV systems. Provide conference room set-up. Monitor conference room equipment while in use by customers and troubleshoot and correct any problems during an event as required. Coordinate with CDC IT ServiceDesk staff and other third-party vendors to resolve equipment failures and connection issues. Maintain standard conference room AV infrastructure levels and notify MMT leadership when issues arise. Schedule and complete Pre-Conference planning meetings with customers to confirm scope of the event. Be present when AV Engineers are servicing AV systems and conference rooms. Maintain digital signage system connectivity at all conference room locations. Other duties as assigned Qualifications The ability to communicate clearly Strong interpersonal skills and the ability to communicate effectively with all levels of staff Ability to organize, multi-task, and manage time appropriately Excellent attention to detail Comfortable with complex and frequently changing requirements and processes Ability to work in a busy environment with frequent distractions and interruptions Capable of working independently and as part of a team MS Teams and Zoom
Senior Oracle EPM Financial Consolidation and Close (FCCS) Production Support Specialist (Onsite)
NTT DATA Services Jersey City, New Jersey
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EPM Financial Consolidation and Close (FCCS) Production Support Specialist (Onsite) to join our team in Jersey City, New Jersey (US-NJ), United States (US). We are seeking an experienced Oracle EDMCS professional to lead the implementation, maintenance, and governance of enterprise metadata and master data management solutions. You will ensure that hierarchies, dimensions, and reference data remain accurate, synchronized, and well-controlled across Oracle EPM, ERP, and downstream third-party applications. This role partners with Finance, Accounting, and IT stakeholders to support, enhance, and optimize existing financial systems and integrations. Job Responsibilities Include: Provide day-to-day functional and technical support for Oracle Financial Consolidation and Close (FCCS), including metadata management, consolidation rules, workflows, and process monitoring. Configure core EDMCS components including Node Types, Node Sets, Viewpoints, Hierarchies, and Property Definitions Design scalable organizational data structures for the Chart of Accounts (COA), Cost Centers, Departments, Legal Entities, and Product Hierarchies Set up integrations and data synchronization between EDMCS and Oracle Cloud applications (such as FCCS, Planning/Freeform, and ERP Cloud) Maintain and enhance ERP, EPM , Custom applications scenarios, entities, accounts, and intercompany structures. Define and manage metadata approval workflows, request interfaces, and change control mechanisms. Establish business validation rules, derivations, and subscriptions to automate and control data changes. Maintain system security, access controls, and granular role assignments Troubleshoot consolidation issues, data discrepancies, and financial reporting variances across source systems. Manage system operations related to the close process, including running consolidations, translations, calculations, and validations. Collaborate with IT, data engineering, and application owners during integration projects, upgrades, and system migrations. Serve as a subject matter expert (SME) on EDMCS functionality and work with stakeholder for any BAU changes Ensure reporting aligns with corporate accounting policies, financial structures, and audit requirements. Provide user training, guidance, and support for change request submission and hierarchy management. Document issues, enhancements, and process changes following ITIL standards (ServiceNow or similar). Support internal and external audit activities through documentation, controls, and system evidence. Recommend technology and process improvements that enhance financial operations efficiency. Work with cross functional teams to automate manual financial workflows using the appropriate tools. Identify opportunities to optimize metadata structures, automation, and data governance workflows. Basic Qualifications: 5-8+ years of experience in Oracle EPM/ERP, with hands-on expertise specifically in Oracle EDMCS. 5+ years of experience supporting Oracle FCCS and/or Hyperion Financial Management. 3-5 years of experience with data exchange/FDMEE/FDM data integrations. 3-5 years of strong understanding of financial accounting, consolidations, intercompany eliminations, FX translation, and period-close processes. + 5 years of experience with Oracle Cloud Narrative Reporting/Reports and/or Financial Reporting Studio Web +5 years of experience with Oracle Smart View (creating new reports, supporting ad hoc, break fix, etc.) 5+ years of Experience managing hierarchies, dimensions, and metadata governance processes. 5+ years of Hands-on experience configuring integrations, exports/imports, and connections to source/target systems. Preferred Skills: Strong knowledge of automation using Oracle EPMAutomate. Strong analytical, documentation, and problem solving skills. Highly organized and detail oriented. Strong communicator able to partner effectively with Finance, IT, and business stakeholders. Adaptable and proactive, with a continuous improvement mindset. Comfortable managing multiple priorities in a dynamic environment. Experience with Oracle ERP Cloud, data warehouses, OCI, Oracle API Gateway. Basic understanding on Oracle ARCS, ,FreeForm, TRCS products knowledge. Experience in the Banking sector is preferred. Ability to write Groovy rules, REST API calls, or SQL is preferred. Oracle EPM Cloud EDMCS certification is preferred. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $123,210 - $205,350 per annum. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/22/2026
Full time
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EPM Financial Consolidation and Close (FCCS) Production Support Specialist (Onsite) to join our team in Jersey City, New Jersey (US-NJ), United States (US). We are seeking an experienced Oracle EDMCS professional to lead the implementation, maintenance, and governance of enterprise metadata and master data management solutions. You will ensure that hierarchies, dimensions, and reference data remain accurate, synchronized, and well-controlled across Oracle EPM, ERP, and downstream third-party applications. This role partners with Finance, Accounting, and IT stakeholders to support, enhance, and optimize existing financial systems and integrations. Job Responsibilities Include: Provide day-to-day functional and technical support for Oracle Financial Consolidation and Close (FCCS), including metadata management, consolidation rules, workflows, and process monitoring. Configure core EDMCS components including Node Types, Node Sets, Viewpoints, Hierarchies, and Property Definitions Design scalable organizational data structures for the Chart of Accounts (COA), Cost Centers, Departments, Legal Entities, and Product Hierarchies Set up integrations and data synchronization between EDMCS and Oracle Cloud applications (such as FCCS, Planning/Freeform, and ERP Cloud) Maintain and enhance ERP, EPM , Custom applications scenarios, entities, accounts, and intercompany structures. Define and manage metadata approval workflows, request interfaces, and change control mechanisms. Establish business validation rules, derivations, and subscriptions to automate and control data changes. Maintain system security, access controls, and granular role assignments Troubleshoot consolidation issues, data discrepancies, and financial reporting variances across source systems. Manage system operations related to the close process, including running consolidations, translations, calculations, and validations. Collaborate with IT, data engineering, and application owners during integration projects, upgrades, and system migrations. Serve as a subject matter expert (SME) on EDMCS functionality and work with stakeholder for any BAU changes Ensure reporting aligns with corporate accounting policies, financial structures, and audit requirements. Provide user training, guidance, and support for change request submission and hierarchy management. Document issues, enhancements, and process changes following ITIL standards (ServiceNow or similar). Support internal and external audit activities through documentation, controls, and system evidence. Recommend technology and process improvements that enhance financial operations efficiency. Work with cross functional teams to automate manual financial workflows using the appropriate tools. Identify opportunities to optimize metadata structures, automation, and data governance workflows. Basic Qualifications: 5-8+ years of experience in Oracle EPM/ERP, with hands-on expertise specifically in Oracle EDMCS. 5+ years of experience supporting Oracle FCCS and/or Hyperion Financial Management. 3-5 years of experience with data exchange/FDMEE/FDM data integrations. 3-5 years of strong understanding of financial accounting, consolidations, intercompany eliminations, FX translation, and period-close processes. + 5 years of experience with Oracle Cloud Narrative Reporting/Reports and/or Financial Reporting Studio Web +5 years of experience with Oracle Smart View (creating new reports, supporting ad hoc, break fix, etc.) 5+ years of Experience managing hierarchies, dimensions, and metadata governance processes. 5+ years of Hands-on experience configuring integrations, exports/imports, and connections to source/target systems. Preferred Skills: Strong knowledge of automation using Oracle EPMAutomate. Strong analytical, documentation, and problem solving skills. Highly organized and detail oriented. Strong communicator able to partner effectively with Finance, IT, and business stakeholders. Adaptable and proactive, with a continuous improvement mindset. Comfortable managing multiple priorities in a dynamic environment. Experience with Oracle ERP Cloud, data warehouses, OCI, Oracle API Gateway. Basic understanding on Oracle ARCS, ,FreeForm, TRCS products knowledge. Experience in the Banking sector is preferred. Ability to write Groovy rules, REST API calls, or SQL is preferred. Oracle EPM Cloud EDMCS certification is preferred. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $123,210 - $205,350 per annum. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Data Center Technician - Critical Systems Monitoring
NetworkCPR Getzville, New York
Job Description Job Description Overview Enterprise Services (ES) aims to provide employees with robust technology infrastructure and strategic workplace solutions to deliver a consistent employee experience around the world, while managing information security and data integrity. Teams are aligned to support this firm's functions; The Data Center & Engineering teams are responsible for Data Center operations. Our clients data centers house mission critical systems that support our clients businesses. These facilities operate 24/7 and risks must be managed to allow for continual operational up-time. The Data Center & Engineering Technician will have responsibility for the operations and maintenance at our clients data center. The DC Engineer will report directly to the Chief Engineer. Responsibilities include the support of all data center engineering and technology operations, facility and grounds maintenance, and other site support functions. The successful candidate should have strong experience operating and maintaining mechanical, electrical and plumbing (MEP) equipment. They will be part of a team that is accountable for the operational performance readiness, reliability, and integrity of the mission-critical infrastructure systems and IT systems, which include the following Air Handling Units (AHU's), UPS's, PDU's, Generators, Fuel Pumps and Fuel Storage, Switchgear, Utility Feeds, Transfer Switches, Pumps, Water Piping, Fire Detection, Fire Suppression, Access Control, Monitoring, SCADA, and Leak Detection systems. The candidate must have knowledge of the racking and stacking servers, the installation of network cables & fiber, and the repair of minor server issues. The successful candidate must have an understanding of how these systems function and be capable of performing corrective measures. This includes resetting alarms, operating breakers and switches, starting back-up systems, etc. This individual will also be required to respond to IT functional team service call tickets and the oversee service contract providers that support the Facility and Technology Infrastructure Systems. Key Responsibilities Understand the engineering design and operational aspects of Data Center Critical Infrastructure Systems and equipment in order to immediately recognize system issues and respond to operational and emergency situations. Mechanical, Electrical, and Plumbing (MEP) operations and maintenance in a mission critical environment. Responsibility for compliance with our clients Change Management System. Adherence to all our clients standard operating procedures, method of procedures, and emergency response procedures established for the mission critical environments and systems. Adherence to the standards and procedures as set forth in our clients Data Center Procedures Manual and the Data Center Access Control Policies. When noted, suggestions for improvement are encouraged to support our clients value of Innovation. Conduct routine and ongoing assessment of the infrastructure systems operations. Perform tests, rounds, and analyze data to assure the proper functioning of all equipment. Responsibility for managing the IT work order system (ServiceNow) to ensure that all internal SLA's are met. Creation and execution of the preventative maintenance procedures for all critical MEP systems. Availability for 24/7/365 coverage and emergency response to infrastructure and IT equipment failures. Work closely with the Data Center & Engineering & Global Technology Infrastructure Platform teams to provide guidance/expertise on design goals, operational characteristics, and infrastructure systems to ensure efficient, maintainable operations. Performing tape rotations and custody transfers. Implementing Data Destruction procedures Performing inventory management. Supervision and coordination of site cleaning services. Daily logging of environmental and electrical data. Shipping and receiving of all Data Center equipment. Testing and Tracing network cabling infrastructure Installation of servers and network cabling infrastructure. This includes terminating and testing fiber, Cat 6, and COAX cables. Qualifications Associates' degree in Engineering, Facilities Engineering, Data Center Operations, Military, or equivalent related life experience preferred. Bachelor's Degree preferred. Three to five years of building engineering, facilities management, data center operations, or related experience. Strong knowledge of mission critical cooling systems, power systems, mechanical systems, and fire suppression systems. Project management skills. IT, Electrical, or HVAC certifications or licenses a plus. Working familiarity with Microsoft Office, Outlook, Auto Cad and Computerized Maintenance Management System (CMMS) software. Candidate must be available for shift work, weekend work, and on-call escalated problems on a 24/7 basis. Network CPR Inc. is proud to be an Equal Opportunity Employer. Job Type: Full-time Schedule: Rotating shift work week 1 - (3 - 12 hour shifts - 36 Hrs) week 2 - (4 - 12 hr shifts - 40 Reg Hrs , 8 OT hrs) Rotating weekends Weekends as needed Scheduled on-call Work Location: In person Benefits: Health insurance, Life Insurance, Long and Short Term Disability, Paid vacation and Sick time. Benefits: Health insurance Life insurance Paid time off People with a criminal record are encouraged to apply Work Location: In person
09/22/2026
Full time
Job Description Job Description Overview Enterprise Services (ES) aims to provide employees with robust technology infrastructure and strategic workplace solutions to deliver a consistent employee experience around the world, while managing information security and data integrity. Teams are aligned to support this firm's functions; The Data Center & Engineering teams are responsible for Data Center operations. Our clients data centers house mission critical systems that support our clients businesses. These facilities operate 24/7 and risks must be managed to allow for continual operational up-time. The Data Center & Engineering Technician will have responsibility for the operations and maintenance at our clients data center. The DC Engineer will report directly to the Chief Engineer. Responsibilities include the support of all data center engineering and technology operations, facility and grounds maintenance, and other site support functions. The successful candidate should have strong experience operating and maintaining mechanical, electrical and plumbing (MEP) equipment. They will be part of a team that is accountable for the operational performance readiness, reliability, and integrity of the mission-critical infrastructure systems and IT systems, which include the following Air Handling Units (AHU's), UPS's, PDU's, Generators, Fuel Pumps and Fuel Storage, Switchgear, Utility Feeds, Transfer Switches, Pumps, Water Piping, Fire Detection, Fire Suppression, Access Control, Monitoring, SCADA, and Leak Detection systems. The candidate must have knowledge of the racking and stacking servers, the installation of network cables & fiber, and the repair of minor server issues. The successful candidate must have an understanding of how these systems function and be capable of performing corrective measures. This includes resetting alarms, operating breakers and switches, starting back-up systems, etc. This individual will also be required to respond to IT functional team service call tickets and the oversee service contract providers that support the Facility and Technology Infrastructure Systems. Key Responsibilities Understand the engineering design and operational aspects of Data Center Critical Infrastructure Systems and equipment in order to immediately recognize system issues and respond to operational and emergency situations. Mechanical, Electrical, and Plumbing (MEP) operations and maintenance in a mission critical environment. Responsibility for compliance with our clients Change Management System. Adherence to all our clients standard operating procedures, method of procedures, and emergency response procedures established for the mission critical environments and systems. Adherence to the standards and procedures as set forth in our clients Data Center Procedures Manual and the Data Center Access Control Policies. When noted, suggestions for improvement are encouraged to support our clients value of Innovation. Conduct routine and ongoing assessment of the infrastructure systems operations. Perform tests, rounds, and analyze data to assure the proper functioning of all equipment. Responsibility for managing the IT work order system (ServiceNow) to ensure that all internal SLA's are met. Creation and execution of the preventative maintenance procedures for all critical MEP systems. Availability for 24/7/365 coverage and emergency response to infrastructure and IT equipment failures. Work closely with the Data Center & Engineering & Global Technology Infrastructure Platform teams to provide guidance/expertise on design goals, operational characteristics, and infrastructure systems to ensure efficient, maintainable operations. Performing tape rotations and custody transfers. Implementing Data Destruction procedures Performing inventory management. Supervision and coordination of site cleaning services. Daily logging of environmental and electrical data. Shipping and receiving of all Data Center equipment. Testing and Tracing network cabling infrastructure Installation of servers and network cabling infrastructure. This includes terminating and testing fiber, Cat 6, and COAX cables. Qualifications Associates' degree in Engineering, Facilities Engineering, Data Center Operations, Military, or equivalent related life experience preferred. Bachelor's Degree preferred. Three to five years of building engineering, facilities management, data center operations, or related experience. Strong knowledge of mission critical cooling systems, power systems, mechanical systems, and fire suppression systems. Project management skills. IT, Electrical, or HVAC certifications or licenses a plus. Working familiarity with Microsoft Office, Outlook, Auto Cad and Computerized Maintenance Management System (CMMS) software. Candidate must be available for shift work, weekend work, and on-call escalated problems on a 24/7 basis. Network CPR Inc. is proud to be an Equal Opportunity Employer. Job Type: Full-time Schedule: Rotating shift work week 1 - (3 - 12 hour shifts - 36 Hrs) week 2 - (4 - 12 hr shifts - 40 Reg Hrs , 8 OT hrs) Rotating weekends Weekends as needed Scheduled on-call Work Location: In person Benefits: Health insurance, Life Insurance, Long and Short Term Disability, Paid vacation and Sick time. Benefits: Health insurance Life insurance Paid time off People with a criminal record are encouraged to apply Work Location: In person
CCNA - Network Administrator II
MI Windows and Doors Harrisburg, Pennsylvania
Job Description Pay Range : $85,000 - $106,000 depending on relevant experience and qualifications MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. The Network Administrator II role is responsible for ensuring the stability, integrity, security, and efficient operation of the organization's network infrastructure, including WAN, LAN, WLAN, VPN, and Network Security systems. This role supports core business functions by designing, installing, configuring, administering, and fine-tuning network components across the enterprise in a timely and effective manner. The Network Administrator applies strong communication, analytical, and problem-solving skills to identify, communicate, and resolve issues while maximizing the value of IT investments. This 100% onsite position based in Harrisburg or Gratz, PA is ideal for a hands-on network professional who thrives on solving complex problems and building resilient infrastructure. You'll play a critical role in ensuring the stability, performance, and security of enterprise-wide network systems that support core manufacturing and business operations. Responsibilities In this role, you'll design, implement, and support a modern network environment spanning WAN, LAN, WLAN, VPN, and Network Security technologies. You'll collaborate closely with IT peers and business stakeholders while helping drive continuous improvement across the organization's network ecosystem. Design, configure, deploy, and maintain enterprise network infrastructure, including routers, switches, wireless controllers, access points, firewalls, and security platforms Troubleshoot and resolve complex hardware, software, and connectivity issues across network and security environments Support and enhance perimeter and internal security solutions such as wireless authentication, intrusion detection, antivirus, email filtering, and web security systems Monitor network performance, analyze trends, and deliver reporting to support availability, reliability, and scalability goals Partner with system administrators, database teams, and application owners to ensure seamless integration and optimal performance Review, test, and deploy firmware updates, security signatures, IOS upgrades, and vendor patches following best practices Ensure compliance with internal policies, security standards, configuration guidelines, and licensing requirements Participate in and co-lead network process improvements and cross-functional IT initiatives Research and evaluate new network technologies and hardware to support procurement and long-term strategy Document work and manage tasks, projects, and incidents using help desk and ticketing systems Provide after-hours and on-call support as required to maintain critical services Qualifications CCNA certification required One of the following: University degree or college diploma in Information Technology with 3+ years of IT experience Technical diploma or certificate in Information Technology with 5+ years of IT experience Network support experience in a manufacturing or similar industry/environment highly preferred Strong hands-on experience with network devices (routers, switches, access points) Solid understanding of networking fundamentals (subnetting, VLANs, routing, topology, network design) Working knowledge of VPNs, web/email filtering tools, and cloud-based network solutions Experience supporting Windows desktop and server environments (Windows 7-11, Server ) Proficiency with Microsoft 365, Office, SharePoint, and Active Directory Strong analytical, troubleshooting, and problem-solving skills Ability to work independently while collaborating across teams Excellent written, verbal, and interpersonal communication skills Customer-focused mindset with the ability to explain technical concepts clearly Preferred Experience 3+ years of experience in a Network Administrator role Exposure to ITIL processes and service management frameworks Experience with IT Service Desk tools (ServiceNow, ManageEngine, Remedy) Strong understanding of enterprise hardware, software, and network support practices What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
09/22/2026
Full time
Job Description Pay Range : $85,000 - $106,000 depending on relevant experience and qualifications MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. The Network Administrator II role is responsible for ensuring the stability, integrity, security, and efficient operation of the organization's network infrastructure, including WAN, LAN, WLAN, VPN, and Network Security systems. This role supports core business functions by designing, installing, configuring, administering, and fine-tuning network components across the enterprise in a timely and effective manner. The Network Administrator applies strong communication, analytical, and problem-solving skills to identify, communicate, and resolve issues while maximizing the value of IT investments. This 100% onsite position based in Harrisburg or Gratz, PA is ideal for a hands-on network professional who thrives on solving complex problems and building resilient infrastructure. You'll play a critical role in ensuring the stability, performance, and security of enterprise-wide network systems that support core manufacturing and business operations. Responsibilities In this role, you'll design, implement, and support a modern network environment spanning WAN, LAN, WLAN, VPN, and Network Security technologies. You'll collaborate closely with IT peers and business stakeholders while helping drive continuous improvement across the organization's network ecosystem. Design, configure, deploy, and maintain enterprise network infrastructure, including routers, switches, wireless controllers, access points, firewalls, and security platforms Troubleshoot and resolve complex hardware, software, and connectivity issues across network and security environments Support and enhance perimeter and internal security solutions such as wireless authentication, intrusion detection, antivirus, email filtering, and web security systems Monitor network performance, analyze trends, and deliver reporting to support availability, reliability, and scalability goals Partner with system administrators, database teams, and application owners to ensure seamless integration and optimal performance Review, test, and deploy firmware updates, security signatures, IOS upgrades, and vendor patches following best practices Ensure compliance with internal policies, security standards, configuration guidelines, and licensing requirements Participate in and co-lead network process improvements and cross-functional IT initiatives Research and evaluate new network technologies and hardware to support procurement and long-term strategy Document work and manage tasks, projects, and incidents using help desk and ticketing systems Provide after-hours and on-call support as required to maintain critical services Qualifications CCNA certification required One of the following: University degree or college diploma in Information Technology with 3+ years of IT experience Technical diploma or certificate in Information Technology with 5+ years of IT experience Network support experience in a manufacturing or similar industry/environment highly preferred Strong hands-on experience with network devices (routers, switches, access points) Solid understanding of networking fundamentals (subnetting, VLANs, routing, topology, network design) Working knowledge of VPNs, web/email filtering tools, and cloud-based network solutions Experience supporting Windows desktop and server environments (Windows 7-11, Server ) Proficiency with Microsoft 365, Office, SharePoint, and Active Directory Strong analytical, troubleshooting, and problem-solving skills Ability to work independently while collaborating across teams Excellent written, verbal, and interpersonal communication skills Customer-focused mindset with the ability to explain technical concepts clearly Preferred Experience 3+ years of experience in a Network Administrator role Exposure to ITIL processes and service management frameworks Experience with IT Service Desk tools (ServiceNow, ManageEngine, Remedy) Strong understanding of enterprise hardware, software, and network support practices What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Elk River, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Minneapolis, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Minneapolis, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Osseo, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Elk River, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Osseo, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
Senior System Administrator - UKG
University Health San Antonio, Texas
University Health is seeking an experienced Systems Administrator with deep UKG Workforce Management expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities •Serve as a technical resource for UKG Workforce Management and ERP-based systems •Provide system administration, analysis, configuration, and ongoing support for production and non-production environments •Lead and support system upgrades, patches, fixes, and enhancements •Perform systems analysis, testing, and post-implementation reviews •Troubleshoot complex system and integration issues across platforms •Support databases, interfaces, data extraction, reporting, and backups •Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution •Participate in change control, standards development, and system documentation •Provide on-call support for assigned enterprise systems Required Experience & Skills •Strong hands-on experience with UKG Workforce Management (required) to include supporting basic & advanced scheduling, timekeeping, and time clocks •3+ years of systems administration, programming, or system analysis experience •Experience supporting ERP or large enterprise application environments •Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) •Working knowledge of relational databases (SQL Server, Oracle) •Experience supporting application related hardware such as time clocks, tablets, or similar •Experience supporting Windows and/or UNIX operating systems •Strong analytical, troubleshooting, and documentation skills •Ability to work independently while collaborating across technical and non-technical teams Preferred Experience •Healthcare systems or regulated environments •Experience supporting enterprise platforms such as PeopleSoft, Premier, OnBase, ServiceNow, or similar •Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: •Comprehensive medical, dental, and vision coverage •Defined benefit pension plan •Generous paid time off and paid holidays •Tuition assistance and professional development •Stable, mission-driven public healthcare environment •Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned UKG systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply.
09/21/2026
Full time
University Health is seeking an experienced Systems Administrator with deep UKG Workforce Management expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities •Serve as a technical resource for UKG Workforce Management and ERP-based systems •Provide system administration, analysis, configuration, and ongoing support for production and non-production environments •Lead and support system upgrades, patches, fixes, and enhancements •Perform systems analysis, testing, and post-implementation reviews •Troubleshoot complex system and integration issues across platforms •Support databases, interfaces, data extraction, reporting, and backups •Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution •Participate in change control, standards development, and system documentation •Provide on-call support for assigned enterprise systems Required Experience & Skills •Strong hands-on experience with UKG Workforce Management (required) to include supporting basic & advanced scheduling, timekeeping, and time clocks •3+ years of systems administration, programming, or system analysis experience •Experience supporting ERP or large enterprise application environments •Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) •Working knowledge of relational databases (SQL Server, Oracle) •Experience supporting application related hardware such as time clocks, tablets, or similar •Experience supporting Windows and/or UNIX operating systems •Strong analytical, troubleshooting, and documentation skills •Ability to work independently while collaborating across technical and non-technical teams Preferred Experience •Healthcare systems or regulated environments •Experience supporting enterprise platforms such as PeopleSoft, Premier, OnBase, ServiceNow, or similar •Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: •Comprehensive medical, dental, and vision coverage •Defined benefit pension plan •Generous paid time off and paid holidays •Tuition assistance and professional development •Stable, mission-driven public healthcare environment •Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned UKG systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply.

Modal Window

  • Home
  • Contact
  • About Us
  • FAQs
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • IT blog
  • Facebook
  • Twitter
  • LinkedIn
  • Youtube
© 2008-2026 IT Job Board