Software Developer Engineer in Test - REST Role and Responsibilities The Software Development Engineer in Test (SDET) will build robust, scalable automation frameworks that ensure our products remain high-quality and reliable. The Software Development Engineer in Test (SDET) moves beyond basic script recording and is comfortable writing clean, maintainable C# code. The Software Development Engineer in Test will leverage Playwright to create modern end-to-end test suites that move at the speed of our CI/CD pipeline. The Software Development Engineer in Test (SDET) is expected to perform these and additional duties and responsibilities professionally and efficiently, contributing to the overall success of Liviniti: Framework Development: Develop and maintain automated test frameworks from scratch using C# and Playwright. Test Strategy: Collaborate with developers and product managers to identify high-risk areas and define automation coverage for web applications and APIs. CI/CD Integration: Integrate automated suites into Azure pipelines to facilitate continuous testing and "shift-left" practices. Code Reviews: Participate in PR reviews for both application and test code, ensuring adherence to SOLID principles and clean code standards. Debugging & Reporting: Root cause analysis of flaky tests and production defects, providing detailed technical reports and metrics to stakeholders.Ability to communicate QA status, progress, and risks to managementAdvise team on project status and opportunities for improvementAbide by all obligations under HIPAA related to Protected Health Information (PHI) If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources. Attend, complete, and demonstrate competency in all required HIPAA Training offered by the companyFlexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Required Skills and Competencies Strong knowledge of software QA methodologies, tools, and processes3-5 years of professional experience in software testing or development . Strong proficiency in C# and the .NET Core/6+ ecosystem.Proven experience using Playwright (preferred) or Selenium for cross-browser testing.Hands-on experience testing RESTful APIs using tools like RestSharp or Playwright's native API testing capabilities.Ability to write SQL queries to validate data integrity and perform test data setupExpert knowledge of Git (branching, merging, rebasing).Snowflake experienceMicrosoft TeamsFlow charts such as Lucid ChartsUnderstanding and some experience in FigmaFind cost-effective solutions to improve monthly QA effortsAbility to communicate effectivelyAbility to prioritize and manage multiple projects in a fast-paced environmentAbility to troubleshoot problems in unknown situations and provide effective feedback on a path forwardAbility to work independently and make logical business decisions given general guidanceAbility to consolidate ideas and collaborate with cross-functional working groupsAbility to communicate at all management levels within an organization, including internal, customers, vendors, and business partners.Industry certifications in QA or testing (e.g., ISTQB certification).Experience with Agile development methodologies (e.g., Scrum, Kanban).Knowledge of continuous integration and continuous deployment (CI/CD) processes. What We have to Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially Medical, Dental, and Vision insuranceDisability and Life insuranceEmployee Assistance ProgramRemote work optionsGenerous Paid-Time offAnnual Reviews and Development PlansRetirement Plan with company match immediately 100% vested Supervisory Responsibility This position has no direct supervisory responsibilities. Position Type and Expected Hours of Work Full-time/Salaried/Exempt.Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00 AM to 5:00 PM CT. We cover clients in all 50 states; work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends, and holidays pursuant to industry demands. Travel This position will require minimal travel. Required Education and Experience 3-6 years of software quality assurance experience as SDET4 years of software engineering experience in a healthcare finance setting, preferred Preferred Education and Experience Direct experience in the healthcare finance field, especially in the management of self-funded medical benefit plans or healthcare provider connectivity Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V PI3d2f85153c04-4249
09/27/2026
Full time
Software Developer Engineer in Test - REST Role and Responsibilities The Software Development Engineer in Test (SDET) will build robust, scalable automation frameworks that ensure our products remain high-quality and reliable. The Software Development Engineer in Test (SDET) moves beyond basic script recording and is comfortable writing clean, maintainable C# code. The Software Development Engineer in Test will leverage Playwright to create modern end-to-end test suites that move at the speed of our CI/CD pipeline. The Software Development Engineer in Test (SDET) is expected to perform these and additional duties and responsibilities professionally and efficiently, contributing to the overall success of Liviniti: Framework Development: Develop and maintain automated test frameworks from scratch using C# and Playwright. Test Strategy: Collaborate with developers and product managers to identify high-risk areas and define automation coverage for web applications and APIs. CI/CD Integration: Integrate automated suites into Azure pipelines to facilitate continuous testing and "shift-left" practices. Code Reviews: Participate in PR reviews for both application and test code, ensuring adherence to SOLID principles and clean code standards. Debugging & Reporting: Root cause analysis of flaky tests and production defects, providing detailed technical reports and metrics to stakeholders.Ability to communicate QA status, progress, and risks to managementAdvise team on project status and opportunities for improvementAbide by all obligations under HIPAA related to Protected Health Information (PHI) If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources. Attend, complete, and demonstrate competency in all required HIPAA Training offered by the companyFlexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Required Skills and Competencies Strong knowledge of software QA methodologies, tools, and processes3-5 years of professional experience in software testing or development . Strong proficiency in C# and the .NET Core/6+ ecosystem.Proven experience using Playwright (preferred) or Selenium for cross-browser testing.Hands-on experience testing RESTful APIs using tools like RestSharp or Playwright's native API testing capabilities.Ability to write SQL queries to validate data integrity and perform test data setupExpert knowledge of Git (branching, merging, rebasing).Snowflake experienceMicrosoft TeamsFlow charts such as Lucid ChartsUnderstanding and some experience in FigmaFind cost-effective solutions to improve monthly QA effortsAbility to communicate effectivelyAbility to prioritize and manage multiple projects in a fast-paced environmentAbility to troubleshoot problems in unknown situations and provide effective feedback on a path forwardAbility to work independently and make logical business decisions given general guidanceAbility to consolidate ideas and collaborate with cross-functional working groupsAbility to communicate at all management levels within an organization, including internal, customers, vendors, and business partners.Industry certifications in QA or testing (e.g., ISTQB certification).Experience with Agile development methodologies (e.g., Scrum, Kanban).Knowledge of continuous integration and continuous deployment (CI/CD) processes. What We have to Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially Medical, Dental, and Vision insuranceDisability and Life insuranceEmployee Assistance ProgramRemote work optionsGenerous Paid-Time offAnnual Reviews and Development PlansRetirement Plan with company match immediately 100% vested Supervisory Responsibility This position has no direct supervisory responsibilities. Position Type and Expected Hours of Work Full-time/Salaried/Exempt.Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00 AM to 5:00 PM CT. We cover clients in all 50 states; work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends, and holidays pursuant to industry demands. Travel This position will require minimal travel. Required Education and Experience 3-6 years of software quality assurance experience as SDET4 years of software engineering experience in a healthcare finance setting, preferred Preferred Education and Experience Direct experience in the healthcare finance field, especially in the management of self-funded medical benefit plans or healthcare provider connectivity Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V PI3d2f85153c04-4249
Software Developer Engineer in Test - REST Role and Responsibilities The Software Development Engineer in Test (SDET) will build robust, scalable automation frameworks that ensure our products remain high-quality and reliable. The Software Development Engineer in Test (SDET) moves beyond basic script recording and is comfortable writing clean, maintainable C# code. The Software Development Engineer in Test will leverage Playwright to create modern end-to-end test suites that move at the speed of our CI/CD pipeline. The Software Development Engineer in Test (SDET) is expected to perform these and additional duties and responsibilities professionally and efficiently, contributing to the overall success of Liviniti: Framework Development: Develop and maintain automated test frameworks from scratch using C# and Playwright. Test Strategy: Collaborate with developers and product managers to identify high-risk areas and define automation coverage for web applications and APIs. CI/CD Integration: Integrate automated suites into Azure pipelines to facilitate continuous testing and "shift-left" practices. Code Reviews: Participate in PR reviews for both application and test code, ensuring adherence to SOLID principles and clean code standards. Debugging & Reporting: Root cause analysis of flaky tests and production defects, providing detailed technical reports and metrics to stakeholders.Ability to communicate QA status, progress, and risks to managementAdvise team on project status and opportunities for improvementAbide by all obligations under HIPAA related to Protected Health Information (PHI) If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources. Attend, complete, and demonstrate competency in all required HIPAA Training offered by the companyFlexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Required Skills and Competencies Strong knowledge of software QA methodologies, tools, and processes3-5 years of professional experience in software testing or development . Strong proficiency in C# and the .NET Core/6+ ecosystem.Proven experience using Playwright (preferred) or Selenium for cross-browser testing.Hands-on experience testing RESTful APIs using tools like RestSharp or Playwright's native API testing capabilities.Ability to write SQL queries to validate data integrity and perform test data setupExpert knowledge of Git (branching, merging, rebasing).Snowflake experienceMicrosoft TeamsFlow charts such as Lucid ChartsUnderstanding and some experience in FigmaFind cost-effective solutions to improve monthly QA effortsAbility to communicate effectivelyAbility to prioritize and manage multiple projects in a fast-paced environmentAbility to troubleshoot problems in unknown situations and provide effective feedback on a path forwardAbility to work independently and make logical business decisions given general guidanceAbility to consolidate ideas and collaborate with cross-functional working groupsAbility to communicate at all management levels within an organization, including internal, customers, vendors, and business partners.Industry certifications in QA or testing (e.g., ISTQB certification).Experience with Agile development methodologies (e.g., Scrum, Kanban).Knowledge of continuous integration and continuous deployment (CI/CD) processes. What We have to Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially Medical, Dental, and Vision insuranceDisability and Life insuranceEmployee Assistance ProgramRemote work optionsGenerous Paid-Time offAnnual Reviews and Development PlansRetirement Plan with company match immediately 100% vested Supervisory Responsibility This position has no direct supervisory responsibilities. Position Type and Expected Hours of Work Full-time/Salaried/Exempt.Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00 AM to 5:00 PM CT. We cover clients in all 50 states; work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends, and holidays pursuant to industry demands. Travel This position will require minimal travel. Required Education and Experience 3-6 years of software quality assurance experience as SDET4 years of software engineering experience in a healthcare finance setting, preferred Preferred Education and Experience Direct experience in the healthcare finance field, especially in the management of self-funded medical benefit plans or healthcare provider connectivity Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V PIcf509c4110cc-4249
09/26/2026
Full time
Software Developer Engineer in Test - REST Role and Responsibilities The Software Development Engineer in Test (SDET) will build robust, scalable automation frameworks that ensure our products remain high-quality and reliable. The Software Development Engineer in Test (SDET) moves beyond basic script recording and is comfortable writing clean, maintainable C# code. The Software Development Engineer in Test will leverage Playwright to create modern end-to-end test suites that move at the speed of our CI/CD pipeline. The Software Development Engineer in Test (SDET) is expected to perform these and additional duties and responsibilities professionally and efficiently, contributing to the overall success of Liviniti: Framework Development: Develop and maintain automated test frameworks from scratch using C# and Playwright. Test Strategy: Collaborate with developers and product managers to identify high-risk areas and define automation coverage for web applications and APIs. CI/CD Integration: Integrate automated suites into Azure pipelines to facilitate continuous testing and "shift-left" practices. Code Reviews: Participate in PR reviews for both application and test code, ensuring adherence to SOLID principles and clean code standards. Debugging & Reporting: Root cause analysis of flaky tests and production defects, providing detailed technical reports and metrics to stakeholders.Ability to communicate QA status, progress, and risks to managementAdvise team on project status and opportunities for improvementAbide by all obligations under HIPAA related to Protected Health Information (PHI) If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources. Attend, complete, and demonstrate competency in all required HIPAA Training offered by the companyFlexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Required Skills and Competencies Strong knowledge of software QA methodologies, tools, and processes3-5 years of professional experience in software testing or development . Strong proficiency in C# and the .NET Core/6+ ecosystem.Proven experience using Playwright (preferred) or Selenium for cross-browser testing.Hands-on experience testing RESTful APIs using tools like RestSharp or Playwright's native API testing capabilities.Ability to write SQL queries to validate data integrity and perform test data setupExpert knowledge of Git (branching, merging, rebasing).Snowflake experienceMicrosoft TeamsFlow charts such as Lucid ChartsUnderstanding and some experience in FigmaFind cost-effective solutions to improve monthly QA effortsAbility to communicate effectivelyAbility to prioritize and manage multiple projects in a fast-paced environmentAbility to troubleshoot problems in unknown situations and provide effective feedback on a path forwardAbility to work independently and make logical business decisions given general guidanceAbility to consolidate ideas and collaborate with cross-functional working groupsAbility to communicate at all management levels within an organization, including internal, customers, vendors, and business partners.Industry certifications in QA or testing (e.g., ISTQB certification).Experience with Agile development methodologies (e.g., Scrum, Kanban).Knowledge of continuous integration and continuous deployment (CI/CD) processes. What We have to Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially Medical, Dental, and Vision insuranceDisability and Life insuranceEmployee Assistance ProgramRemote work optionsGenerous Paid-Time offAnnual Reviews and Development PlansRetirement Plan with company match immediately 100% vested Supervisory Responsibility This position has no direct supervisory responsibilities. Position Type and Expected Hours of Work Full-time/Salaried/Exempt.Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00 AM to 5:00 PM CT. We cover clients in all 50 states; work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends, and holidays pursuant to industry demands. Travel This position will require minimal travel. Required Education and Experience 3-6 years of software quality assurance experience as SDET4 years of software engineering experience in a healthcare finance setting, preferred Preferred Education and Experience Direct experience in the healthcare finance field, especially in the management of self-funded medical benefit plans or healthcare provider connectivity Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V PIcf509c4110cc-4249
Job Description Job Description Company Description TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs. Job Description TechSur is seeking a Senior DevSecOps Technical Lead to support DOL OCIO/ETA SWARAS application operations, secure software delivery, release/configuration management, CI/CD pipeline management, automated testing, vulnerability remediation, and moderate enhancements across a federal enterprise application ecosystem. This role is the primary technical lead for application sustainment, production stability, Tier 3 escalations, release execution, and secure SDLC implementation. Key Responsibilities Maintain and enhance SWARAS applications supporting WOTC, LARAS, LEARS, SWARPD, and related ETA reporting workflows. Build, monitor, and troubleshoot CI/CD pipelines using Jenkins, GitLab, Maven, Ant, and automated testing tools. Support production application O&M, defect resolution, code/configuration updates, COTS customization, scripts, automation, and release deployments. Support Java 8/11/21, Spring Boot, IBM WebSphere, AWS-hosted environments, Linux/Windows platforms, and application integrations using tools such as SOAP UI and WinSCP. Coordinate with the DBA, ISSO, Help Desk Lead, and Program Manager to resolve Tier 3 incidents, perform root cause analysis, and support P1/P2 production escalations. Integrate secure development practices into the SDLC, including code reviews, static/dynamic analysis, vulnerability testing, and pre-production validation. Support Agile delivery activities in Jira and Confluence, including sprint planning, backlog refinement, release planning, and deployment documentation. Qualifications Required Qualifications 8+ years of federal application support, DevSecOps, software sustainment, or production application support experience. Hands-on experience with Jenkins, GitLab, Maven/Ant, Java, Spring Boot, WebSphere, AWS, Linux/Windows, and automated testing. Experience directly supporting Department of Labor IT projects and applications is REQUIRED. Experience supporting FISMA Moderate applications and secure SDLC practices, including vulnerability remediation and production release controls. Experience supporting ServiceNow ticket workflows and Tier 2/Tier 3 escalation processes in a federal IT environment. U.S. Citizenship and ability to obtain and maintain DOL Public Trust suitability. Prior DOL OCIO, ETA, SWARAS, UIDBMS, OATS, or DOL enterprise application support experience. AWS Developer, AWS SysOps, Security+, Linux+, DevOps, GitLab, Jenkins, or Java certification. Experience with Splunk, SolarWinds, JMeter, Power BI, ServiceNow, and Section 508/WCAG remediation support. Additional Information All your information will be kept confidential according to EEO guidelines.
09/26/2026
Full time
Job Description Job Description Company Description TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs. Job Description TechSur is seeking a Senior DevSecOps Technical Lead to support DOL OCIO/ETA SWARAS application operations, secure software delivery, release/configuration management, CI/CD pipeline management, automated testing, vulnerability remediation, and moderate enhancements across a federal enterprise application ecosystem. This role is the primary technical lead for application sustainment, production stability, Tier 3 escalations, release execution, and secure SDLC implementation. Key Responsibilities Maintain and enhance SWARAS applications supporting WOTC, LARAS, LEARS, SWARPD, and related ETA reporting workflows. Build, monitor, and troubleshoot CI/CD pipelines using Jenkins, GitLab, Maven, Ant, and automated testing tools. Support production application O&M, defect resolution, code/configuration updates, COTS customization, scripts, automation, and release deployments. Support Java 8/11/21, Spring Boot, IBM WebSphere, AWS-hosted environments, Linux/Windows platforms, and application integrations using tools such as SOAP UI and WinSCP. Coordinate with the DBA, ISSO, Help Desk Lead, and Program Manager to resolve Tier 3 incidents, perform root cause analysis, and support P1/P2 production escalations. Integrate secure development practices into the SDLC, including code reviews, static/dynamic analysis, vulnerability testing, and pre-production validation. Support Agile delivery activities in Jira and Confluence, including sprint planning, backlog refinement, release planning, and deployment documentation. Qualifications Required Qualifications 8+ years of federal application support, DevSecOps, software sustainment, or production application support experience. Hands-on experience with Jenkins, GitLab, Maven/Ant, Java, Spring Boot, WebSphere, AWS, Linux/Windows, and automated testing. Experience directly supporting Department of Labor IT projects and applications is REQUIRED. Experience supporting FISMA Moderate applications and secure SDLC practices, including vulnerability remediation and production release controls. Experience supporting ServiceNow ticket workflows and Tier 2/Tier 3 escalation processes in a federal IT environment. U.S. Citizenship and ability to obtain and maintain DOL Public Trust suitability. Prior DOL OCIO, ETA, SWARAS, UIDBMS, OATS, or DOL enterprise application support experience. AWS Developer, AWS SysOps, Security+, Linux+, DevOps, GitLab, Jenkins, or Java certification. Experience with Splunk, SolarWinds, JMeter, Power BI, ServiceNow, and Section 508/WCAG remediation support. Additional Information All your information will be kept confidential according to EEO guidelines.
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
09/26/2026
Full time
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
Tetrad Digital Integrity LLC
Washington, Washington DC
Job Description Job Description Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. Join TDI as we stand up a brand-new Agile development team at the forefront of federal IT modernization, delivering real digital transformation where it matters most. This is a rare ground-floor opportunity to architect, build, and integrate cutting-edge infrastructure solutions in support of some of our nation's most sensitive and critical missions. The Configuration Manager will ensure baseline control, deployment coordination, and release governance across a complex environment. This role blends hands on technical understanding with strong process leadership to coordinate delivery across engineering, DevOps, test, cyber, infrastructure, operations, product management, customer stakeholders, and partner teams. This is a fully onsite opportunity requiring a daily commute to the Washington, DC area. An active TS/SCI security clearance is required. RESPONSIBILITIES: Lead end to end configuration management across all environments (dev through IL5/IL6 production). Own CM plans, release procedures, baseline controls, governance models, and change workflows. Manage release calendars, cadences, readiness criteria, deployment windows, cutover and rollback planning, and post release validation. Coordinate release planning and execution across engineering, DevOps, cloud, data, test, cyber, IA, operations, network automation, service management, and customer teams. Facilitate release readiness reviews, configuration control boards, go/no go reviews, and retrospectives. Ensure release packages are complete, reviewed, documented, traceable, and approved (code, infrastructure changes, configs, test evidence, security scans, deployment instructions, rollback plans, release notes). Maintain traceability across requirements, defects, risks, and changes using Jira, Confluence, Bitbucket, and associated CI/CD tools. Manage configuration control for software, scripts, data pipelines, dashboards, integrations, IaC, automation workflows, interfaces, COTS/FOSS components, and runbooks. Maintain environment baselines for non prod, simulators, test environments, IL5/IL6 targets, and operational systems. Partner with DevOps to ensure CI/CD pipelines support controlled promotion with proper versioning, approval gates, automated tests, and artifact retention. Coordinate DoD aligned security requirements, STIG configurations, vulnerability remediation, privileged access controls, and audit evidence. Manage release impacts across mission critical capabilities (event processing, monitoring, cyber, automation, analytics, integrations). Oversee release and configuration coordination for AWS IL5/IL6 platforms and tools such as Elastic/Kibana, Kafka, Logstash, Databricks, ServiceNow, Watson AIOps, Jira, Confluence, Bitbucket, and network/cyber data sources. Identify and manage release risks, dependencies, blockers, environment constraints, and coordination gaps. Provide timely status reporting on scope, readiness, risks, defects, deployment progress, and outcomes. Develop release dashboards, metrics, decision briefs, and health indicators. Support audits, customer reviews, engineering reviews, and readiness assessments through accurate CM records and release evidence. Drive continuous improvement of CM and release processes. Provide CM and release training, mentoring, and guidance across engineering and operations teams. Coordinate with external partners and adjacent systems on integration planning, data dependencies, release alignment, and interoperability. QUALIFICATIONS: Active DoD TS/SCI security clearance. Ability to pass additional customer suitability screening(s) prior to start. Current Security+ or equivalent/higher. Bachelor's degree with 8+ years of relevant experience, or equivalent experience. Experience leading or supporting configuration management (CM), change management, deployment coordination, or baseline management for complex cloud, software, or mission systems, including developing CM/release plans, change control processes, deployment/rollback plans, and release documentation. Demonstrated experience leading cross-functional release planning, readiness, approval, deployment, and validation across multiple environments. Experience with Agile/DevOps workflows and tools, including Jira, Confluence, Bitbucket/Git, and related traceability and versioning tools. Familiarity with CI/CD, artifact management, branching strategies, automated testing, and promotion pipelines. Ability to understand complex systems and coordinate dependencies, risks, impacts, and stakeholder decisions. Strong communication and organizational skills, with the ability to manage multiple releases, anticipate issues, close actions, resolve gaps, and maintain discipline in fast-paced environments. PREFERRED QUALIFICATIONS: Experience with DoD network or cyber operations, including AWS/AWS GovCloud and IL5/IL6 environments. Experience supporting releases for data pipelines, analytics, observability, monitoring, automation, or service-management tools, including configuration management for IaC, COTS/FOSS, security configurations, APIs, dashboards, schemas, and deployment manifests. Experience with ServiceNow ITSM and change processes, including facilitating CCBs, CABs, and readiness or approval reviews. Experience supporting compliance, STIGs, vulnerability remediation, security scan evidence, or DoD cyber processes. PAY RANGE: The anticipated salary range for this position is $130,000 - $145,000. This range is a good-faith estimate and not a guarantee of compensation. Final compensation will be based on factors including experience, education, skills, geographic location, internal equity, market data and applicable contract requirements, and may fall outside the posted range. TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States. "TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws." Powered by JazzHR Z3pjx6EUEc
09/26/2026
Full time
Job Description Job Description Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. Join TDI as we stand up a brand-new Agile development team at the forefront of federal IT modernization, delivering real digital transformation where it matters most. This is a rare ground-floor opportunity to architect, build, and integrate cutting-edge infrastructure solutions in support of some of our nation's most sensitive and critical missions. The Configuration Manager will ensure baseline control, deployment coordination, and release governance across a complex environment. This role blends hands on technical understanding with strong process leadership to coordinate delivery across engineering, DevOps, test, cyber, infrastructure, operations, product management, customer stakeholders, and partner teams. This is a fully onsite opportunity requiring a daily commute to the Washington, DC area. An active TS/SCI security clearance is required. RESPONSIBILITIES: Lead end to end configuration management across all environments (dev through IL5/IL6 production). Own CM plans, release procedures, baseline controls, governance models, and change workflows. Manage release calendars, cadences, readiness criteria, deployment windows, cutover and rollback planning, and post release validation. Coordinate release planning and execution across engineering, DevOps, cloud, data, test, cyber, IA, operations, network automation, service management, and customer teams. Facilitate release readiness reviews, configuration control boards, go/no go reviews, and retrospectives. Ensure release packages are complete, reviewed, documented, traceable, and approved (code, infrastructure changes, configs, test evidence, security scans, deployment instructions, rollback plans, release notes). Maintain traceability across requirements, defects, risks, and changes using Jira, Confluence, Bitbucket, and associated CI/CD tools. Manage configuration control for software, scripts, data pipelines, dashboards, integrations, IaC, automation workflows, interfaces, COTS/FOSS components, and runbooks. Maintain environment baselines for non prod, simulators, test environments, IL5/IL6 targets, and operational systems. Partner with DevOps to ensure CI/CD pipelines support controlled promotion with proper versioning, approval gates, automated tests, and artifact retention. Coordinate DoD aligned security requirements, STIG configurations, vulnerability remediation, privileged access controls, and audit evidence. Manage release impacts across mission critical capabilities (event processing, monitoring, cyber, automation, analytics, integrations). Oversee release and configuration coordination for AWS IL5/IL6 platforms and tools such as Elastic/Kibana, Kafka, Logstash, Databricks, ServiceNow, Watson AIOps, Jira, Confluence, Bitbucket, and network/cyber data sources. Identify and manage release risks, dependencies, blockers, environment constraints, and coordination gaps. Provide timely status reporting on scope, readiness, risks, defects, deployment progress, and outcomes. Develop release dashboards, metrics, decision briefs, and health indicators. Support audits, customer reviews, engineering reviews, and readiness assessments through accurate CM records and release evidence. Drive continuous improvement of CM and release processes. Provide CM and release training, mentoring, and guidance across engineering and operations teams. Coordinate with external partners and adjacent systems on integration planning, data dependencies, release alignment, and interoperability. QUALIFICATIONS: Active DoD TS/SCI security clearance. Ability to pass additional customer suitability screening(s) prior to start. Current Security+ or equivalent/higher. Bachelor's degree with 8+ years of relevant experience, or equivalent experience. Experience leading or supporting configuration management (CM), change management, deployment coordination, or baseline management for complex cloud, software, or mission systems, including developing CM/release plans, change control processes, deployment/rollback plans, and release documentation. Demonstrated experience leading cross-functional release planning, readiness, approval, deployment, and validation across multiple environments. Experience with Agile/DevOps workflows and tools, including Jira, Confluence, Bitbucket/Git, and related traceability and versioning tools. Familiarity with CI/CD, artifact management, branching strategies, automated testing, and promotion pipelines. Ability to understand complex systems and coordinate dependencies, risks, impacts, and stakeholder decisions. Strong communication and organizational skills, with the ability to manage multiple releases, anticipate issues, close actions, resolve gaps, and maintain discipline in fast-paced environments. PREFERRED QUALIFICATIONS: Experience with DoD network or cyber operations, including AWS/AWS GovCloud and IL5/IL6 environments. Experience supporting releases for data pipelines, analytics, observability, monitoring, automation, or service-management tools, including configuration management for IaC, COTS/FOSS, security configurations, APIs, dashboards, schemas, and deployment manifests. Experience with ServiceNow ITSM and change processes, including facilitating CCBs, CABs, and readiness or approval reviews. Experience supporting compliance, STIGs, vulnerability remediation, security scan evidence, or DoD cyber processes. PAY RANGE: The anticipated salary range for this position is $130,000 - $145,000. This range is a good-faith estimate and not a guarantee of compensation. Final compensation will be based on factors including experience, education, skills, geographic location, internal equity, market data and applicable contract requirements, and may fall outside the posted range. TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States. "TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws." Powered by JazzHR Z3pjx6EUEc
Job Description Job Description Our client is seeking a Senior ATE Project Technical Lead (Level IV) to drive the architecture, development, and deployment of mission-critical Automated Test Equipment (ATE). In this senior leadership role, you will guide interdisciplinary teams through the entire lifecycle of complex test systems, ensuring execution meets rigorous cost, schedule, and technical requirements. This role combines high-level systems test engineering, hardware/software design oversight, and Earned Value Management System (EVMS) tracking. It is ideal for a veteran defense engineering leader who excels at bridging legacy Automatic Test Systems (ATS) frameworks with modern automated hardware/software solutions. Primary Responsibilities: Technical Leadership: Lead, oversee, and coordinate all interdisciplinary technical work across electrical, mechanical, and software design teams to deploy robust ATE solutions Full Lifecycle Development: Direct the design, integration, and deployment of test equipment utilizing Commercial Off-The-Shelf (COTS) instrumentation, custom electrical/mechanical interfaces, and specialized software Legacy System Integration: Oversight of legacy Automatic Test Systems (ATS) architectures, including the development, validation, and integration of Test Program Sets (TPS) Programmatic Oversight: Serve as the Cost Account Manager (CAM), taking ownership of status reporting, tracking the Integrated Master Schedule (IMS), and utilizing EVMS to keep projects on time and on budget System Integrity & Compliance: Oversee comprehensive ATE Requirements Analysis, lead high-visibility Design Review presentations, and spearhead formal ATE Certification, Calibration, and Self-Test methodologies Team Cohesion: Foster strong intra- and inter-disciplinary collaboration, serving as the central technical point of contact for company personnel, leadership, customers, and external suppliers Qualifications Required Education, Experience & Security: Security Clearance: Must possess the ability to obtain and maintain an active U.S. Secret Security Clearance Education: Bachelor's Degree in Engineering, Physics, or related Scientific field Experience: Minimum of ten (10) years of dedicated ATE / ATS development experience, with a proven track record of technical team leadership in a defense or aerospace environment Technical Depth: Deep, intimate technical knowledge of COTS instrumentation hardware, rack-and-stack electrical/mechanical design, and TPS engineering workflows Project Management: Demonstrable experience in Cost Account Management (CAM) and project tracking within an EVMS / IMS framework Key Professional Skills: High competency in ATE/ATS Requirements Analysis, formal system validation, and military/aerospace test certification practices Exceptional oral and written communication skills, with the ability to translate complex engineering challenges into clear executive and customer-facing presentations Strong interpersonal skills to build alignment across engineering, project management, and external stakeholders
09/26/2026
Full time
Job Description Job Description Our client is seeking a Senior ATE Project Technical Lead (Level IV) to drive the architecture, development, and deployment of mission-critical Automated Test Equipment (ATE). In this senior leadership role, you will guide interdisciplinary teams through the entire lifecycle of complex test systems, ensuring execution meets rigorous cost, schedule, and technical requirements. This role combines high-level systems test engineering, hardware/software design oversight, and Earned Value Management System (EVMS) tracking. It is ideal for a veteran defense engineering leader who excels at bridging legacy Automatic Test Systems (ATS) frameworks with modern automated hardware/software solutions. Primary Responsibilities: Technical Leadership: Lead, oversee, and coordinate all interdisciplinary technical work across electrical, mechanical, and software design teams to deploy robust ATE solutions Full Lifecycle Development: Direct the design, integration, and deployment of test equipment utilizing Commercial Off-The-Shelf (COTS) instrumentation, custom electrical/mechanical interfaces, and specialized software Legacy System Integration: Oversight of legacy Automatic Test Systems (ATS) architectures, including the development, validation, and integration of Test Program Sets (TPS) Programmatic Oversight: Serve as the Cost Account Manager (CAM), taking ownership of status reporting, tracking the Integrated Master Schedule (IMS), and utilizing EVMS to keep projects on time and on budget System Integrity & Compliance: Oversee comprehensive ATE Requirements Analysis, lead high-visibility Design Review presentations, and spearhead formal ATE Certification, Calibration, and Self-Test methodologies Team Cohesion: Foster strong intra- and inter-disciplinary collaboration, serving as the central technical point of contact for company personnel, leadership, customers, and external suppliers Qualifications Required Education, Experience & Security: Security Clearance: Must possess the ability to obtain and maintain an active U.S. Secret Security Clearance Education: Bachelor's Degree in Engineering, Physics, or related Scientific field Experience: Minimum of ten (10) years of dedicated ATE / ATS development experience, with a proven track record of technical team leadership in a defense or aerospace environment Technical Depth: Deep, intimate technical knowledge of COTS instrumentation hardware, rack-and-stack electrical/mechanical design, and TPS engineering workflows Project Management: Demonstrable experience in Cost Account Management (CAM) and project tracking within an EVMS / IMS framework Key Professional Skills: High competency in ATE/ATS Requirements Analysis, formal system validation, and military/aerospace test certification practices Exceptional oral and written communication skills, with the ability to translate complex engineering challenges into clear executive and customer-facing presentations Strong interpersonal skills to build alignment across engineering, project management, and external stakeholders
Job Description Job Description Description: Senior MES Engineer $145K-$180K + Bonus Raleigh, NC Hybrid Life Sciences MES / Industrial Automation Elizabeth Banzhaf, LPN Co-Founder & COO Heartline Staffing Call or Text: LinkedIn: View Elizabeth's LinkedIn Prefer a confidential conversation instead of applying? Call or text Elizabeth directly at . Heartline Staffing is recruiting a Senior MES Engineer for a senior-level Life Sciences manufacturing technology opportunity based in Raleigh, North Carolina. This position combines MES solution architecture, technical leadership, customer engagement, systems integration, project leadership and business development. The Senior MES Engineer will work directly with customers and lead engineering teams through requirements identification, MES platform evaluation, specification development, implementation, testing, commissioning and qualification. The role requires extensive MES experience, including at least 4 years of Life Sciences MES experience, and the ability to develop integrated manufacturing solutions across controls, MES and enterprise systems. COMPENSATION • $145,000-$180,000 Base Salary • Discretionary Bonus That Could Be 20%-35% • Relocation Assistance: No • Visa Sponsorship: No WORK MODEL • Hybrid Position Based In North Carolina • Candidate Must Live In North Carolina • Raleigh Office Presence Required Regularly, Particularly When Starting • Work Will Include Raleigh Office, Home Office And Client Sites Over Time • Up To 25% Travel MES SOLUTION ARCHITECTURE • Conceptualize, Detail And Implement MES Solutions For Industrial Processes And Machinery • Develop MES Strategies Integrating Process Knowledge, Equipment Design, Quality Standards And Information Technology • Design Solutions To Reduce Downtime, Support Regulatory Compliance And Improve Manufacturing Efficiency • Evaluate MES Platforms And Develop Technical Specifications • Lead Implementation, Testing, Start-Up, Commissioning And Qualification Activities • Support Whitefield And Brownfield System Architecture LIFE SCIENCES MES • Work With MES Solutions In Regulated Life Sciences Manufacturing Environments • Apply cGMP And 21 CFR Part 11 Requirements • Support Integrated EBR Recipe Design And Implementation • Apply GAMP5, S88 And S95 Standards • Understand GMP Warehouse And Inventory Management • Evaluate Manufacturing Processes And Recommend Optimal System Configurations MES PLATFORMS & SYSTEM INTEGRATION • Work With MES Platforms Including Werum PAS-X, Sepasoft And POMS • Coordinate Systems From Controls Through ERP • Integrate PLC / DCS Systems • Work With Historian Technology And Reporting Systems • Work With Relational Databases Including SQL And Oracle • Support Interfaces With Systems Such As DeltaV, SAP, LIMS, PI And Maximo • Apply Strong IT / OT Networking Knowledge TECHNICAL & PROJECT LEADERSHIP • Act As Technical Lead On MES Projects • Lead And Support Engineering Teams • Guide And Mentor Less Experienced Engineers And Technicians • Develop Project Execution Plans And Work Breakdown Structures • Support Project Budgets, Scheduling, Task Prioritization And Time Tracking • Support Financial Tracking And Reporting • Identify Project Problems Early And Support Conflict Resolution • Oversee Daily Project Operations And Activities On Projects Up To $1M • Support Overall Project Profitability • May Act As Project Manager On Smaller Projects CUSTOMER & BUSINESS DEVELOPMENT • Interact Directly With Customers • Build Strong Customer Partnerships • Support New And Existing Customer Relationships • Develop Repeat Business • Participate In Trade Shows And Associations • Contribute To Business Development And New Business Generation WORKING ENVIRONMENT • Standard Office Environment • Onsite Office Environment • Diverse Industrial Environments • Frequent Computer And Office Equipment Use • Position Includes Driving, Lifting, Pushing, Pulling And Mounting / Dismounting Equipment Requirements: • Bachelor Of Science Degree In Engineering, Computer Science Or Applied Sciences REQUIRED • Greater Than 8-10 Years Of Overall MES Experience REQUIRED • At Least 4 Years Of Life Sciences MES Experience REQUIRED • Ability To Live And Work In North Carolina REQUIRED • Ability To Travel Up To 25% REQUIRED • Ability To Act As A Solution Architect And Conceptualize, Detail And Implement MES Solutions For Industrial Processes And Machinery REQUIRED • Ability To Work Independently And Serve As Technical Lead While Guiding Lower-Level Engineers And Technicians REQUIRED • Familiarity With Life Sciences Regulatory Requirements Including cGMP And 21 CFR Part 11 REQUIRED • Experience Coordinating Multiple Systems From Controls Through ERP, Including PLC / DCS, Historian Technology, Reporting Systems, Relational Databases And ERP Systems, With Ability To Create Interfaces REQUIRED • Proven Experience Across MES Project Phases Including Conceptual, Basis Of Design, Implementation, Testing, Start-Up And Commissioning In The Life Sciences Industry REQUIRED • Whitefield And Brownfield System Architecture Experience REQUIRED • MES Solution Deployment Experience With Platforms Such As Werum PAS-X, Sepasoft Or POMS REQUIRED • Business Development Aptitude And Ability To Bring In Business REQUIRED PREFERRED • Experience Working For A Systems Integrator Or Similar Integration Environment • Interest And Capability To Grow Into Leadership Of An MES Office In North Carolina Not ready to formally apply? That's completely fine. Many senior MES professionals prefer a confidential conversation first. Call or text Elizabeth directly at .
09/26/2026
Full time
Job Description Job Description Description: Senior MES Engineer $145K-$180K + Bonus Raleigh, NC Hybrid Life Sciences MES / Industrial Automation Elizabeth Banzhaf, LPN Co-Founder & COO Heartline Staffing Call or Text: LinkedIn: View Elizabeth's LinkedIn Prefer a confidential conversation instead of applying? Call or text Elizabeth directly at . Heartline Staffing is recruiting a Senior MES Engineer for a senior-level Life Sciences manufacturing technology opportunity based in Raleigh, North Carolina. This position combines MES solution architecture, technical leadership, customer engagement, systems integration, project leadership and business development. The Senior MES Engineer will work directly with customers and lead engineering teams through requirements identification, MES platform evaluation, specification development, implementation, testing, commissioning and qualification. The role requires extensive MES experience, including at least 4 years of Life Sciences MES experience, and the ability to develop integrated manufacturing solutions across controls, MES and enterprise systems. COMPENSATION • $145,000-$180,000 Base Salary • Discretionary Bonus That Could Be 20%-35% • Relocation Assistance: No • Visa Sponsorship: No WORK MODEL • Hybrid Position Based In North Carolina • Candidate Must Live In North Carolina • Raleigh Office Presence Required Regularly, Particularly When Starting • Work Will Include Raleigh Office, Home Office And Client Sites Over Time • Up To 25% Travel MES SOLUTION ARCHITECTURE • Conceptualize, Detail And Implement MES Solutions For Industrial Processes And Machinery • Develop MES Strategies Integrating Process Knowledge, Equipment Design, Quality Standards And Information Technology • Design Solutions To Reduce Downtime, Support Regulatory Compliance And Improve Manufacturing Efficiency • Evaluate MES Platforms And Develop Technical Specifications • Lead Implementation, Testing, Start-Up, Commissioning And Qualification Activities • Support Whitefield And Brownfield System Architecture LIFE SCIENCES MES • Work With MES Solutions In Regulated Life Sciences Manufacturing Environments • Apply cGMP And 21 CFR Part 11 Requirements • Support Integrated EBR Recipe Design And Implementation • Apply GAMP5, S88 And S95 Standards • Understand GMP Warehouse And Inventory Management • Evaluate Manufacturing Processes And Recommend Optimal System Configurations MES PLATFORMS & SYSTEM INTEGRATION • Work With MES Platforms Including Werum PAS-X, Sepasoft And POMS • Coordinate Systems From Controls Through ERP • Integrate PLC / DCS Systems • Work With Historian Technology And Reporting Systems • Work With Relational Databases Including SQL And Oracle • Support Interfaces With Systems Such As DeltaV, SAP, LIMS, PI And Maximo • Apply Strong IT / OT Networking Knowledge TECHNICAL & PROJECT LEADERSHIP • Act As Technical Lead On MES Projects • Lead And Support Engineering Teams • Guide And Mentor Less Experienced Engineers And Technicians • Develop Project Execution Plans And Work Breakdown Structures • Support Project Budgets, Scheduling, Task Prioritization And Time Tracking • Support Financial Tracking And Reporting • Identify Project Problems Early And Support Conflict Resolution • Oversee Daily Project Operations And Activities On Projects Up To $1M • Support Overall Project Profitability • May Act As Project Manager On Smaller Projects CUSTOMER & BUSINESS DEVELOPMENT • Interact Directly With Customers • Build Strong Customer Partnerships • Support New And Existing Customer Relationships • Develop Repeat Business • Participate In Trade Shows And Associations • Contribute To Business Development And New Business Generation WORKING ENVIRONMENT • Standard Office Environment • Onsite Office Environment • Diverse Industrial Environments • Frequent Computer And Office Equipment Use • Position Includes Driving, Lifting, Pushing, Pulling And Mounting / Dismounting Equipment Requirements: • Bachelor Of Science Degree In Engineering, Computer Science Or Applied Sciences REQUIRED • Greater Than 8-10 Years Of Overall MES Experience REQUIRED • At Least 4 Years Of Life Sciences MES Experience REQUIRED • Ability To Live And Work In North Carolina REQUIRED • Ability To Travel Up To 25% REQUIRED • Ability To Act As A Solution Architect And Conceptualize, Detail And Implement MES Solutions For Industrial Processes And Machinery REQUIRED • Ability To Work Independently And Serve As Technical Lead While Guiding Lower-Level Engineers And Technicians REQUIRED • Familiarity With Life Sciences Regulatory Requirements Including cGMP And 21 CFR Part 11 REQUIRED • Experience Coordinating Multiple Systems From Controls Through ERP, Including PLC / DCS, Historian Technology, Reporting Systems, Relational Databases And ERP Systems, With Ability To Create Interfaces REQUIRED • Proven Experience Across MES Project Phases Including Conceptual, Basis Of Design, Implementation, Testing, Start-Up And Commissioning In The Life Sciences Industry REQUIRED • Whitefield And Brownfield System Architecture Experience REQUIRED • MES Solution Deployment Experience With Platforms Such As Werum PAS-X, Sepasoft Or POMS REQUIRED • Business Development Aptitude And Ability To Bring In Business REQUIRED PREFERRED • Experience Working For A Systems Integrator Or Similar Integration Environment • Interest And Capability To Grow Into Leadership Of An MES Office In North Carolina Not ready to formally apply? That's completely fine. Many senior MES professionals prefer a confidential conversation first. Call or text Elizabeth directly at .
Job Description Job Description Job Summary: The Senior Technical Lead at Urban Farmer is responsible for leading and supporting technical systems, infrastructure, and digital solutions that enable efficient, safe, and compliant food manufacturing operations. This role provides technical leadership across manufacturing, quality, maintenance, and business systems, ensuring technology solutions align with Urban Farmer's operational goals, food safety standards, and continuous improvement initiatives. The Senior Technical Lead serves as a hands-on technical expert and mentor, partnering closely with Operations, Maintenance, Quality, Supply Chain, and Leadership teams to deliver reliable, scalable, and secure technical solutions that support plant performance and business growth. Schedule : This position may require up to six (6) days of work per week based on business needs and operational demands. Key Responsibilities: Technical Leadership & Systems Oversight Lead the design, implementation, and support of scalable and reliable technical solutions across manufacturing and enterprise systems. Serve as the primary technical authority for system architecture, integrations, and troubleshooting across production, quality, and operational platforms. Establish and enforce technical standards, best practices, and documentation for system configuration, development, testing, and deployment. Support and maintain critical plant systems to ensure uptime, performance, and data integrity in a manufacturing environment. Manufacturing & Operations Support Partner with Operations, Maintenance, and Quality teams to support technology that enables production efficiency, food safety, traceability, and compliance. Assist with technical support for manufacturing systems, equipment interfaces, data collection, and reporting tools. Identify opportunities to improve system reliability, automation, and data visibility across bakery, toppings, warehouse, and logistics functions. Project Execution & Delivery Collaborate with project managers and cross-functional leaders to define technical scope, requirements, timelines, and resource needs for plant and corporate initiatives. Translate business and operational requirements into practical, well-designed technical solutions. Manage technical risks, dependencies, and change impacts to ensure projects are delivered on time and within scope. Team Leadership, Collaboration & Mentorship Lead, mentor, and support technical team members, fostering a culture of accountability, continuous learning, and problem-solving. Provide hands-on guidance, coaching, and feedback to improve technical skills, documentation, and execution. Facilitate technical reviews, knowledge sharing, and post-project evaluations to drive continuous improvement. Stakeholder Engagement & Communication Act as a key liaison between technical teams and Operations, Quality, Maintenance, Supply Chain, and Leadership. Clearly communicate technical concepts, system impacts, risks, and recommendations to both technical and non-technical stakeholders. Support leadership decision-making by providing clear technical insight and data-driven recommendations. Innovation, Optimization & Continuous Improvement Evaluate and recommend new technologies, tools, and systems that support operational efficiency, scalability, and cost control. Lead initiatives to modernize legacy systems and optimize existing platforms to improve performance, reliability, and user experience. Support Urban Farmer's continuous improvement mindset through technology-enabled process enhancements. Quality, Security & Compliance Ensure systems support food safety, quality, and regulatory requirements (GMPs, SQF, traceability, and audit readiness). Implement appropriate testing, monitoring, and security measures to protect systems and data. Support incident response, root cause analysis, and corrective actions related to system failures or performance issues. Qualifications: Education and Experience: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in software development, systems architecture, or technical leadership roles. Technical Skills: Proficiency in programming languages such as Python, Java, or C#. Expertise in system design, cloud platforms (e.g., AWS, Azure, Google Cloud), and DevOps tools. Strong understanding of databases, APIs, and microservices architecture. Leadership Skills: Proven experience in leading diverse technical teams. Strong problem-solving abilities and decision-making skills. Soft Skills: Excellent communication and interpersonal skills. Ability to adapt to fast-paced environments and manage multiple priorities effectively. 1st Shift
09/26/2026
Full time
Job Description Job Description Job Summary: The Senior Technical Lead at Urban Farmer is responsible for leading and supporting technical systems, infrastructure, and digital solutions that enable efficient, safe, and compliant food manufacturing operations. This role provides technical leadership across manufacturing, quality, maintenance, and business systems, ensuring technology solutions align with Urban Farmer's operational goals, food safety standards, and continuous improvement initiatives. The Senior Technical Lead serves as a hands-on technical expert and mentor, partnering closely with Operations, Maintenance, Quality, Supply Chain, and Leadership teams to deliver reliable, scalable, and secure technical solutions that support plant performance and business growth. Schedule : This position may require up to six (6) days of work per week based on business needs and operational demands. Key Responsibilities: Technical Leadership & Systems Oversight Lead the design, implementation, and support of scalable and reliable technical solutions across manufacturing and enterprise systems. Serve as the primary technical authority for system architecture, integrations, and troubleshooting across production, quality, and operational platforms. Establish and enforce technical standards, best practices, and documentation for system configuration, development, testing, and deployment. Support and maintain critical plant systems to ensure uptime, performance, and data integrity in a manufacturing environment. Manufacturing & Operations Support Partner with Operations, Maintenance, and Quality teams to support technology that enables production efficiency, food safety, traceability, and compliance. Assist with technical support for manufacturing systems, equipment interfaces, data collection, and reporting tools. Identify opportunities to improve system reliability, automation, and data visibility across bakery, toppings, warehouse, and logistics functions. Project Execution & Delivery Collaborate with project managers and cross-functional leaders to define technical scope, requirements, timelines, and resource needs for plant and corporate initiatives. Translate business and operational requirements into practical, well-designed technical solutions. Manage technical risks, dependencies, and change impacts to ensure projects are delivered on time and within scope. Team Leadership, Collaboration & Mentorship Lead, mentor, and support technical team members, fostering a culture of accountability, continuous learning, and problem-solving. Provide hands-on guidance, coaching, and feedback to improve technical skills, documentation, and execution. Facilitate technical reviews, knowledge sharing, and post-project evaluations to drive continuous improvement. Stakeholder Engagement & Communication Act as a key liaison between technical teams and Operations, Quality, Maintenance, Supply Chain, and Leadership. Clearly communicate technical concepts, system impacts, risks, and recommendations to both technical and non-technical stakeholders. Support leadership decision-making by providing clear technical insight and data-driven recommendations. Innovation, Optimization & Continuous Improvement Evaluate and recommend new technologies, tools, and systems that support operational efficiency, scalability, and cost control. Lead initiatives to modernize legacy systems and optimize existing platforms to improve performance, reliability, and user experience. Support Urban Farmer's continuous improvement mindset through technology-enabled process enhancements. Quality, Security & Compliance Ensure systems support food safety, quality, and regulatory requirements (GMPs, SQF, traceability, and audit readiness). Implement appropriate testing, monitoring, and security measures to protect systems and data. Support incident response, root cause analysis, and corrective actions related to system failures or performance issues. Qualifications: Education and Experience: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in software development, systems architecture, or technical leadership roles. Technical Skills: Proficiency in programming languages such as Python, Java, or C#. Expertise in system design, cloud platforms (e.g., AWS, Azure, Google Cloud), and DevOps tools. Strong understanding of databases, APIs, and microservices architecture. Leadership Skills: Proven experience in leading diverse technical teams. Strong problem-solving abilities and decision-making skills. Soft Skills: Excellent communication and interpersonal skills. Ability to adapt to fast-paced environments and manage multiple priorities effectively. 1st Shift
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
09/26/2026
Full time
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
Institute of Foundation Models
Sunnyvale, California
Job Description Job Description About the Institute of Foundation Models The Institute of Foundation Models is a dedicated research lab focused on building, understanding, using, and risk-managing foundation models. Our mission is to advance AI research, support the next generation of AI builders, and develop impactful systems that improve how frontier models are trained, evaluated, deployed, and governed. As part of our team, you will work closely with researchers, machine learning engineers, data scientists, software engineers, and product teams on some of the most important challenges in AI development. You will contribute to systems that help measure model quality, identify failure modes, and improve the reliability, safety, and readiness of model releases. The Role We are looking for an Eval360 - Error Analysis Engineer to help build, improve, and operate Eval360, an evaluation service that serves as a quality gate for AI models. This person will focus specifically on error analysis : understanding where models fail, why they fail, how those failures should be categorized, and how evaluation systems can better detect, measure, and prevent these issues before models are released. You will collaborate with researchers, machine learning engineers, product managers, data scientists, and platform teams to develop AI evaluation applications and internal tools based on next-generation AI research. You will be part of a cross-functional team responsible for the full software development lifecycle, from requirements gathering and system design to implementation, deployment, monitoring, debugging, documentation, and continuous improvement. The ideal candidate is comfortable working across the stack, including front-end interfaces for reviewing errors, back-end evaluation pipelines, data analysis workflows, model evaluation infrastructure, databases, dashboards, and APIs. This person should have strong software engineering skills, excellent analytical judgment, and the ability to turn ambiguous model failures into structured insights that improve evaluation quality. Key Responsibilities • Collaborate with researchers, machine learning engineers, data scientists, product managers, and internal stakeholders to implement innovative software solutions for Eval360 and related model evaluation workflows. • Build and improve Eval360 as an evaluation service that acts as a quality gate for model development, model comparison, and model release decisions. • Perform deep error analysis on model outputs, including identifying failure patterns, categorizing issues, tracing root causes, and proposing improvements to evaluation methodology. • Develop tools, workflows, and dashboards that make it easier for researchers and engineers to inspect model failures, compare model behavior, and understand quality regressions. • Design and implement client-side and server-side architecture for evaluation review systems, error analysis interfaces, reporting tools, and internal evaluation applications. • Develop responsive, usable interfaces that support error triage, annotation review, evaluation debugging, and model quality investigation. • Build and maintain back-end services, APIs, data pipelines, and integrations that support evaluation execution, results storage, analysis, and reporting. • Test software to ensure responsiveness, correctness, reliability, and efficiency across evaluation workflows. • Troubleshoot, debug, and upgrade evaluation systems, including identifying issues in data processing, evaluation metrics, model output handling, job orchestration, and user-facing analysis tools. • Create and maintain security, access control, and data protection settings for evaluation data, model outputs, annotations, and internal tooling. • Write clear technical documentation for Eval360 systems, error taxonomies, evaluation workflows, debugging procedures, and user-facing tools. • Work with researchers, data scientists, analysts, and machine learning engineers to improve evaluation quality, model diagnostics, and failure-mode visibility. • Keep track of new development tools, evaluation frameworks, model analysis methods, data quality techniques, and architectures relevant to AI evaluation systems. • Contribute to the design of error taxonomies, evaluation rubrics, quality thresholds, regression detection methods, and model readiness criteria. • Help ensure Eval360 produces reliable, interpretable, and actionable signals for model quality gates. • Contribute to research publications, technical reports, internal knowledge sharing, and external presentations where appropriate. • Contribute to intellectual property and thought leadership in AI evaluation, error analysis, model quality measurement, and evaluation infrastructure. • Perform all other duties as reasonably directed by the line manager that are aligned with these functional objectives. Academic Qualifications • Bachelor's degree in Computer Science, Machine Learning, Data Science, Software Engineering, Statistics, or a related technical field required. • Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, Data Science, or a related field preferred. Professional Experience • Proven experience as a Software Engineer, Full Stack Developer, Machine Learning Evaluation Engineer, Data Scientist, AI Engineer, or similar role. • Experience building software systems for AI, machine learning, data analysis, evaluation, annotation, experimentation, or model monitoring. • Experience working with AI algorithms and the ability to develop systems that accommodate AI-related requirements. • Experience performing error analysis, model evaluation, data quality analysis, or failure-mode investigation for machine learning or language model systems. • Experience developing internal applications, dashboards, review tools, or web-based workflows for technical users. • Familiarity with common software stacks, including front-end frameworks, back-end services, databases, APIs, and cloud or internal infrastructure. • Familiarity with GitHub, Git, CI/CD workflows, and collaborative software development practices. • Knowledge of front-end languages and libraries such as HTML, CSS, JavaScript, TypeScript, React, Angular, or similar technologies. • Knowledge of back-end languages and frameworks such as Python, Java, C#, Node.js, FastAPI, Flask, Django, or similar technologies. • Familiarity with databases such as MySQL, PostgreSQL, MongoDB, or other structured and unstructured data stores. • Familiarity with evaluation frameworks, experiment tracking systems, data pipelines, or machine learning infrastructure is strongly preferred. • Ability to analyze complex model outputs and translate qualitative failures into structured, measurable categories. • Strong problem-solving and troubleshooting skills, especially for ambiguous technical issues involving models, data, metrics, and software systems. • Effective communication and collaboration skills, with the ability to work across research, engineering, data, and product teams. • Strong attention to detail and a high bar for evaluation quality, reliability, and interpretability. Preferred Qualifications • Experience with large language models, foundation models, multimodal models, or model evaluation systems. • Experience designing or using error taxonomies, evaluation rubrics, benchmark datasets, human evaluation workflows, or automated grading systems. • Experience with Python-based data analysis tools such as pandas, NumPy, Jupyter, or similar. • Experience with visualization or dashboarding tools for model quality analysis. • Experience with distributed systems, job queues, workflow orchestration, or large-scale data processing. • Experience working in a research environment or with fast-moving AI product and model teams. Salary Range The posted salary range represents the company's good faith estimate of the compensation for this position upon hire. The actual compensation offered may vary within this range depending on individual qualifications, including but not limited to relevant skills, experience, education, certifications, geographic location, and specific business needs. Visa Sponsorship This position is eligible for visa sponsorship. Benefits Include • Comprehensive medical, dental, and vision benefits • Bonus • 401K plan • Generous paid time off, sick leave, and holidays • Paid parental leave • Employee assistance program • Life insurance and disability insurance
09/26/2026
Full time
Job Description Job Description About the Institute of Foundation Models The Institute of Foundation Models is a dedicated research lab focused on building, understanding, using, and risk-managing foundation models. Our mission is to advance AI research, support the next generation of AI builders, and develop impactful systems that improve how frontier models are trained, evaluated, deployed, and governed. As part of our team, you will work closely with researchers, machine learning engineers, data scientists, software engineers, and product teams on some of the most important challenges in AI development. You will contribute to systems that help measure model quality, identify failure modes, and improve the reliability, safety, and readiness of model releases. The Role We are looking for an Eval360 - Error Analysis Engineer to help build, improve, and operate Eval360, an evaluation service that serves as a quality gate for AI models. This person will focus specifically on error analysis : understanding where models fail, why they fail, how those failures should be categorized, and how evaluation systems can better detect, measure, and prevent these issues before models are released. You will collaborate with researchers, machine learning engineers, product managers, data scientists, and platform teams to develop AI evaluation applications and internal tools based on next-generation AI research. You will be part of a cross-functional team responsible for the full software development lifecycle, from requirements gathering and system design to implementation, deployment, monitoring, debugging, documentation, and continuous improvement. The ideal candidate is comfortable working across the stack, including front-end interfaces for reviewing errors, back-end evaluation pipelines, data analysis workflows, model evaluation infrastructure, databases, dashboards, and APIs. This person should have strong software engineering skills, excellent analytical judgment, and the ability to turn ambiguous model failures into structured insights that improve evaluation quality. Key Responsibilities • Collaborate with researchers, machine learning engineers, data scientists, product managers, and internal stakeholders to implement innovative software solutions for Eval360 and related model evaluation workflows. • Build and improve Eval360 as an evaluation service that acts as a quality gate for model development, model comparison, and model release decisions. • Perform deep error analysis on model outputs, including identifying failure patterns, categorizing issues, tracing root causes, and proposing improvements to evaluation methodology. • Develop tools, workflows, and dashboards that make it easier for researchers and engineers to inspect model failures, compare model behavior, and understand quality regressions. • Design and implement client-side and server-side architecture for evaluation review systems, error analysis interfaces, reporting tools, and internal evaluation applications. • Develop responsive, usable interfaces that support error triage, annotation review, evaluation debugging, and model quality investigation. • Build and maintain back-end services, APIs, data pipelines, and integrations that support evaluation execution, results storage, analysis, and reporting. • Test software to ensure responsiveness, correctness, reliability, and efficiency across evaluation workflows. • Troubleshoot, debug, and upgrade evaluation systems, including identifying issues in data processing, evaluation metrics, model output handling, job orchestration, and user-facing analysis tools. • Create and maintain security, access control, and data protection settings for evaluation data, model outputs, annotations, and internal tooling. • Write clear technical documentation for Eval360 systems, error taxonomies, evaluation workflows, debugging procedures, and user-facing tools. • Work with researchers, data scientists, analysts, and machine learning engineers to improve evaluation quality, model diagnostics, and failure-mode visibility. • Keep track of new development tools, evaluation frameworks, model analysis methods, data quality techniques, and architectures relevant to AI evaluation systems. • Contribute to the design of error taxonomies, evaluation rubrics, quality thresholds, regression detection methods, and model readiness criteria. • Help ensure Eval360 produces reliable, interpretable, and actionable signals for model quality gates. • Contribute to research publications, technical reports, internal knowledge sharing, and external presentations where appropriate. • Contribute to intellectual property and thought leadership in AI evaluation, error analysis, model quality measurement, and evaluation infrastructure. • Perform all other duties as reasonably directed by the line manager that are aligned with these functional objectives. Academic Qualifications • Bachelor's degree in Computer Science, Machine Learning, Data Science, Software Engineering, Statistics, or a related technical field required. • Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, Data Science, or a related field preferred. Professional Experience • Proven experience as a Software Engineer, Full Stack Developer, Machine Learning Evaluation Engineer, Data Scientist, AI Engineer, or similar role. • Experience building software systems for AI, machine learning, data analysis, evaluation, annotation, experimentation, or model monitoring. • Experience working with AI algorithms and the ability to develop systems that accommodate AI-related requirements. • Experience performing error analysis, model evaluation, data quality analysis, or failure-mode investigation for machine learning or language model systems. • Experience developing internal applications, dashboards, review tools, or web-based workflows for technical users. • Familiarity with common software stacks, including front-end frameworks, back-end services, databases, APIs, and cloud or internal infrastructure. • Familiarity with GitHub, Git, CI/CD workflows, and collaborative software development practices. • Knowledge of front-end languages and libraries such as HTML, CSS, JavaScript, TypeScript, React, Angular, or similar technologies. • Knowledge of back-end languages and frameworks such as Python, Java, C#, Node.js, FastAPI, Flask, Django, or similar technologies. • Familiarity with databases such as MySQL, PostgreSQL, MongoDB, or other structured and unstructured data stores. • Familiarity with evaluation frameworks, experiment tracking systems, data pipelines, or machine learning infrastructure is strongly preferred. • Ability to analyze complex model outputs and translate qualitative failures into structured, measurable categories. • Strong problem-solving and troubleshooting skills, especially for ambiguous technical issues involving models, data, metrics, and software systems. • Effective communication and collaboration skills, with the ability to work across research, engineering, data, and product teams. • Strong attention to detail and a high bar for evaluation quality, reliability, and interpretability. Preferred Qualifications • Experience with large language models, foundation models, multimodal models, or model evaluation systems. • Experience designing or using error taxonomies, evaluation rubrics, benchmark datasets, human evaluation workflows, or automated grading systems. • Experience with Python-based data analysis tools such as pandas, NumPy, Jupyter, or similar. • Experience with visualization or dashboarding tools for model quality analysis. • Experience with distributed systems, job queues, workflow orchestration, or large-scale data processing. • Experience working in a research environment or with fast-moving AI product and model teams. Salary Range The posted salary range represents the company's good faith estimate of the compensation for this position upon hire. The actual compensation offered may vary within this range depending on individual qualifications, including but not limited to relevant skills, experience, education, certifications, geographic location, and specific business needs. Visa Sponsorship This position is eligible for visa sponsorship. Benefits Include • Comprehensive medical, dental, and vision benefits • Bonus • 401K plan • Generous paid time off, sick leave, and holidays • Paid parental leave • Employee assistance program • Life insurance and disability insurance
Job Description Job Description Endpoint & Information Systems Specialist POSITION SUMMARY: The Endpoint & Information Systems Specialist designs, implements, and supports the district's cloud, identity, and endpoint management systems across Microsoft 365, Azure, Google Workspace, and major device platforms. The role manages identity services, automation workflows, SIS integrations, and data accuracy while providing Level 3 technical support and ensuring compliance with state reporting requirements. This position requires strong technical expertise, problem solving skills, and the ability to support mission critical educational technology in a fast paced environment. DUTIES AND RESPONSIBILITIES: Design and implement modern endpoint management solutions and strategy for large scale environments. Design, implement and maintain Microsoft Azure, Microsoft 365 and Google Workspace solutions and maintain their roadmap. Design and deploy identity services that support Microsoft 365/Google Workspace for authentication and secure access. Define and maintain identity provisioning of services and role-based access controls; develop and maintain processes and systems to automate workflows for the provisioning, management and de-provisioning of directory objects and services. Develop, maintain, and enforce directory structure, security, policies, and naming standards. Develop and maintain scripts to automate systems deployment, operations, and management. Deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Provide technical support for state and national assessments such as IAR, ACCESS, DLM-AA, ACT, SAT, and NAEP. Assist schools with data submissions and reports for compliance and accountability. Provide technical support for educational applications such as Skyward, PowerSchool, Clever, SchoolDay, Hapara, Destiny, and Fitnessgram. Manage end-of-year SIS processes, including data rollover and cleanup. Maintain and troubleshoot Clever, SchoolDay, and Google Workspace integrations with SIS. Lead data cleanup and ETL (Extract, Transform, Load) processes between SIS and the district's data warehouse. Support schools with state reporting and ensure SIS compliance with state (ISBE) requirements. Proactively review and validate SIS data accuracy, identifying and resolving discrepancies. Provide Level 3 support for Service Desk tickets and incidents. Perform scheduled maintenance and support after hours. EXPERIENCE IN: Microsoft 365 MacOS and iOS Microsoft Intune Microsoft Defender for Endpoint Azure AD, identity security and compliance Azure Arc and hybrid cloud management Google Workspace Windows Server 2016/2019/2022 Microsoft Active Directory SSO-related software such as ADFS, OAuth, Okta or other SAML & OpenID Connect providers. PowerShell scripting and utility scripts REQUIREMENTS: Bachelor's Degree in Information Systems, Computer Science, or equivalent combination of education and experience. Minimum of 10 years' experience working in IT disciplines. Experience with Microsoft Access, SQL Server, and T-SQL. Experience with API integration and scripting (e.g., Google Apps Manager - GAM). Strong proficiency in Microsoft Excel. Experience working in K-12 Schools. PREFERRED CERTIFICATION(S) REQUIREMENTS: Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 related certification Microsoft Azure related certification Google for Workspace related certification SKILLS AND ABILITIES: Strong troubleshooting and problem-solving skills with attention to details. Apple device management, for example JAMF/Mosyle Critical thinker with proven ability to deal with requirements yet see things holistically and strategically. Strong interpersonal skills with excellent verbal and written communication to technical and non-technical audiences. Ability to work with clients and technical teams to build requirements, technical artifacts and engineering documents including detailed designs and test plan. Ability to shift and pivot with changing responsibilities. Ability to learn new technology and business process as required. Maintain industry knowledge on latest trends and technology. Possess a personal sense of urgency and the ability to handle a fast-paced environment. Provide training, mentorship, and support professional development of fellow engineers. Represent the company professionally to all parties including customers, prospects, and vendors. Carry out other duties and responsibilities as assigned by supervisor.
09/26/2026
Full time
Job Description Job Description Endpoint & Information Systems Specialist POSITION SUMMARY: The Endpoint & Information Systems Specialist designs, implements, and supports the district's cloud, identity, and endpoint management systems across Microsoft 365, Azure, Google Workspace, and major device platforms. The role manages identity services, automation workflows, SIS integrations, and data accuracy while providing Level 3 technical support and ensuring compliance with state reporting requirements. This position requires strong technical expertise, problem solving skills, and the ability to support mission critical educational technology in a fast paced environment. DUTIES AND RESPONSIBILITIES: Design and implement modern endpoint management solutions and strategy for large scale environments. Design, implement and maintain Microsoft Azure, Microsoft 365 and Google Workspace solutions and maintain their roadmap. Design and deploy identity services that support Microsoft 365/Google Workspace for authentication and secure access. Define and maintain identity provisioning of services and role-based access controls; develop and maintain processes and systems to automate workflows for the provisioning, management and de-provisioning of directory objects and services. Develop, maintain, and enforce directory structure, security, policies, and naming standards. Develop and maintain scripts to automate systems deployment, operations, and management. Deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Provide technical support for state and national assessments such as IAR, ACCESS, DLM-AA, ACT, SAT, and NAEP. Assist schools with data submissions and reports for compliance and accountability. Provide technical support for educational applications such as Skyward, PowerSchool, Clever, SchoolDay, Hapara, Destiny, and Fitnessgram. Manage end-of-year SIS processes, including data rollover and cleanup. Maintain and troubleshoot Clever, SchoolDay, and Google Workspace integrations with SIS. Lead data cleanup and ETL (Extract, Transform, Load) processes between SIS and the district's data warehouse. Support schools with state reporting and ensure SIS compliance with state (ISBE) requirements. Proactively review and validate SIS data accuracy, identifying and resolving discrepancies. Provide Level 3 support for Service Desk tickets and incidents. Perform scheduled maintenance and support after hours. EXPERIENCE IN: Microsoft 365 MacOS and iOS Microsoft Intune Microsoft Defender for Endpoint Azure AD, identity security and compliance Azure Arc and hybrid cloud management Google Workspace Windows Server 2016/2019/2022 Microsoft Active Directory SSO-related software such as ADFS, OAuth, Okta or other SAML & OpenID Connect providers. PowerShell scripting and utility scripts REQUIREMENTS: Bachelor's Degree in Information Systems, Computer Science, or equivalent combination of education and experience. Minimum of 10 years' experience working in IT disciplines. Experience with Microsoft Access, SQL Server, and T-SQL. Experience with API integration and scripting (e.g., Google Apps Manager - GAM). Strong proficiency in Microsoft Excel. Experience working in K-12 Schools. PREFERRED CERTIFICATION(S) REQUIREMENTS: Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 related certification Microsoft Azure related certification Google for Workspace related certification SKILLS AND ABILITIES: Strong troubleshooting and problem-solving skills with attention to details. Apple device management, for example JAMF/Mosyle Critical thinker with proven ability to deal with requirements yet see things holistically and strategically. Strong interpersonal skills with excellent verbal and written communication to technical and non-technical audiences. Ability to work with clients and technical teams to build requirements, technical artifacts and engineering documents including detailed designs and test plan. Ability to shift and pivot with changing responsibilities. Ability to learn new technology and business process as required. Maintain industry knowledge on latest trends and technology. Possess a personal sense of urgency and the ability to handle a fast-paced environment. Provide training, mentorship, and support professional development of fellow engineers. Represent the company professionally to all parties including customers, prospects, and vendors. Carry out other duties and responsibilities as assigned by supervisor.
Job Description Job Description Position Summary: The Database Manager plays a key role in advancing ALS United Greater New York's mission by ensuring the smooth running of all database systems. This role is responsible for ensuring accuracy within our data via imports and exports, leading data hygienic projects, and innovating new data points to capture and report on. The Database Manager will work cross-departmentally for reporting, data refinement, and streamlining processes. Additionally, responsible for managing the database duties (gift entry, acknowledgement letter process) of the Office Manager/Database Coordinator. Reporting to the Vice President and Chief Operating Officer, this full-time hybrid position is based in our Manhattan office. The ideal candidate has previous experience with non profit database management and manipulation, strong interpersonal skills, and attention to detail. Database Responsibilities: Manage all data sync functionality between Luminate Online, Raiser's Edge NXT, and Quorum using Omatic Cloud, ImportOmatic, and FileZilla Build and run queries/exports, reports, dashboards, and email and mailing lists for Administrative, Development, and Care Services departments Create and manage security groups and permissions across both Luminate Online and Raiser's Edge NXT, ensuring staff have the appropriate roles for areas of databases they need to access Keep SOPs for all database usage up to date, simplifying and segmenting based on staff function and workflow Maintain integrity across Luminate Online, Raiser's Edge NXT, and Quorum Advocacy database through routine data cleanup and duplicate management Serve as a back-up for gift entry during high volume time periods or due to PTO Educate staff on new CRM features, and provide quarterly training sessions when new updates are released Support the Chief Care Services Officer in CRM utilization and enforcing new protocols for regional teams' data entry Assist the Office Manager/Database Coordinator with the acknowledgement letter process Proactively innovate data processing needs Manage gift batches for both online and offline gifts, as well as verifying placement and coding of gifts synced from Omatic Cloud and ImportOmatic Update tables, custom fields, and other sources of coding records Update campaign coding in Omatic formulas annually for TeamRaiser-related events Manage advocacy communication preferences for patients, Relation to patients, and those interested in advocacy between Luminate Online and Quorum using FileZilla Other Responsibilities: Establish and maintain effective relationships with staff at all levels Attendance at some night & weekend meetings & events, as required Perform other duties as assigned Qualifications 3-5 years of experience in database management. Previous experience working with Non Profit CRMs; Raiser's Edge NXT and Luminate Online a plus Bachelors degree in systems or another degree with pertinent database experience Working knowledge of data integration tools such as Omatic, and familiarity with basic file transfer protocols (e.g., FileZilla) Strong analytical, problem-solving, and organizational skills Proficiency in Microsoft applications (Outlook, Word, Excel, PowerPoint, etc.) Self-motivated, high-energy, and results-oriented Ability to work effectively in a team environment Ability to manage multiple projects simultaneously Highly organized, detail-oriented, with the ability to work quickly and accurately Strong interpersonal and communication skills
09/26/2026
Full time
Job Description Job Description Position Summary: The Database Manager plays a key role in advancing ALS United Greater New York's mission by ensuring the smooth running of all database systems. This role is responsible for ensuring accuracy within our data via imports and exports, leading data hygienic projects, and innovating new data points to capture and report on. The Database Manager will work cross-departmentally for reporting, data refinement, and streamlining processes. Additionally, responsible for managing the database duties (gift entry, acknowledgement letter process) of the Office Manager/Database Coordinator. Reporting to the Vice President and Chief Operating Officer, this full-time hybrid position is based in our Manhattan office. The ideal candidate has previous experience with non profit database management and manipulation, strong interpersonal skills, and attention to detail. Database Responsibilities: Manage all data sync functionality between Luminate Online, Raiser's Edge NXT, and Quorum using Omatic Cloud, ImportOmatic, and FileZilla Build and run queries/exports, reports, dashboards, and email and mailing lists for Administrative, Development, and Care Services departments Create and manage security groups and permissions across both Luminate Online and Raiser's Edge NXT, ensuring staff have the appropriate roles for areas of databases they need to access Keep SOPs for all database usage up to date, simplifying and segmenting based on staff function and workflow Maintain integrity across Luminate Online, Raiser's Edge NXT, and Quorum Advocacy database through routine data cleanup and duplicate management Serve as a back-up for gift entry during high volume time periods or due to PTO Educate staff on new CRM features, and provide quarterly training sessions when new updates are released Support the Chief Care Services Officer in CRM utilization and enforcing new protocols for regional teams' data entry Assist the Office Manager/Database Coordinator with the acknowledgement letter process Proactively innovate data processing needs Manage gift batches for both online and offline gifts, as well as verifying placement and coding of gifts synced from Omatic Cloud and ImportOmatic Update tables, custom fields, and other sources of coding records Update campaign coding in Omatic formulas annually for TeamRaiser-related events Manage advocacy communication preferences for patients, Relation to patients, and those interested in advocacy between Luminate Online and Quorum using FileZilla Other Responsibilities: Establish and maintain effective relationships with staff at all levels Attendance at some night & weekend meetings & events, as required Perform other duties as assigned Qualifications 3-5 years of experience in database management. Previous experience working with Non Profit CRMs; Raiser's Edge NXT and Luminate Online a plus Bachelors degree in systems or another degree with pertinent database experience Working knowledge of data integration tools such as Omatic, and familiarity with basic file transfer protocols (e.g., FileZilla) Strong analytical, problem-solving, and organizational skills Proficiency in Microsoft applications (Outlook, Word, Excel, PowerPoint, etc.) Self-motivated, high-energy, and results-oriented Ability to work effectively in a team environment Ability to manage multiple projects simultaneously Highly organized, detail-oriented, with the ability to work quickly and accurately Strong interpersonal and communication skills
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
09/26/2026
Full time
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
Job Description Job Description We are seeking a Senior Network Security Engineer for an operations-first role supporting enterprise network security infrastructure across on-premises, remote-access, hybrid-cloud, and cloud-connected environments. This is not primarily an architecture/design role. The priority is a hands-on engineer who can administer, configure, maintain, troubleshoot, patch, upgrade, back up, validate, document, and operate production security platforms with minimal ramp-up. Firewall operations: hands-on Cisco and Palo Alto firewall administration, rule changes, NAT, troubleshooting, policy cleanup, upgrades, backups, logging, and production support. VPN / remote access: support for remote-access VPN, site-to-site VPN, user connectivity issues, certificates, authentication flows, and after-hours troubleshooting. RSA / MFA administration: RSA SecurID or equivalent MFA operations, token support, server administration, user troubleshooting, VPN integration, certificates, patching, backups, logs, and monitoring. Day-to-day operations: ticket resolution, monitoring alerts, health checks, change requests, incident support, maintenance windows, operational reporting, and customer support. Configuration and administration: installing, configuring, maintaining, patching, upgrading, backing up, validating, and troubleshooting assigned security platforms. Production troubleshooting: strong TCP/IP, DNS, routing, firewall logs, packet captures, VPN authentication, certificate, and connectivity troubleshooting. Documentation and process discipline: SOPs, runbooks, diagrams, change records, rollback plans, evidence collection, knowledge transfer, and formal change management. Federal/customer environment maturity: Public Trust eligibility, regulated-environment documentation, customer support, cross-team coordination, and comfort working with government stakeholders. The best candidate can credibly say: "I have operated enterprise Cisco and Palo Alto firewalls in production, handled firewall rule changes and troubleshooting, supported VPN users and site-to-site tunnels, administered or supported RSA/MFA tied to VPN access, followed formal change-management processes, maintained documentation and backups, and can step into daily operational support with minimal ramp-up." Scope and Role Boundaries Primary platforms include Cisco ASA/Firepower/FTD/FMC, Palo Alto NGFW/Panorama/GlobalProtect, remote-access and site-to-site VPN, RSA SecurID Authentication Manager or comparable MFA, monitoring/logging/SIEM integrations, and related network security controls. Coordinate with SOC/NOC, cloud, identity/directory, wireless/LAN, server, endpoint, system owner, application, governance, and vendor teams during changes, incidents, troubleshooting, compliance, and audit support. Cloudflare, Cisco ISE/NAC, secure web/email gateways, packet visibility tools, SD-WAN/SASE/ZTNA, AWS/Azure security, and F5/application-delivery awareness are useful where they intersect with assigned operational support, but the core need is firewall, VPN, RSA/MFA, and production operations. Key Responsibilities Provide daily, weekly, monthly, and annual operational support for assigned security systems, including tickets, alerts, health checks, email/phone support, metrics, status reporting, and operational validation. Administer and troubleshoot enterprise firewalls, including rule bases, NAT, segmentation, high availability, threat prevention, VPN integration, logging, secure baselines, rule reviews, recertification, cleanup, and decommissioning. Install, configure, maintain, patch, upgrade, back up, and validate firewall, VPN, MFA, and related network security systems in production environments. Support remote-access VPN, site-to-site VPN, partner connectivity, cloud connectivity, mobile/remote users, certificates, authentication policies, availability, utilization, and user access issues. Maintain and troubleshoot RSA SecurID Authentication Manager or equivalent MFA services, including servers/appliances, agents, certificates, HA, backups, logs, monitoring, directory integration, VPN authentication, and token lifecycle support. Respond to incidents, vulnerability notices, urgent requests, vendor advisories, PSIRT notices, system alerts, and emergency troubleshooting while minimizing service disruption. Use firewall logs, VPN logs, packet captures, SIEM data, monitoring tools, DNS/routing checks, and standard diagnostics to resolve complex connectivity, authentication, TLS/certificate, and application-flow issues. Create and maintain topology diagrams, equipment inventories, configurations, SOPs, runbooks, implementation plans, rollback plans, build/upgrade procedures, troubleshooting notes, and knowledge articles. Follow approved change, release, incident, problem, and configuration-management processes; prepare change records, peer-review materials, validation evidence, root-cause analysis, metrics, and audit artifacts. Support vulnerability remediation, POA&M tracking, continuous monitoring, compliance reviews, audit evidence collection, and coordination with ISSO, system owner, and security governance teams. Requirements 7+ years of experience in network security engineering, network infrastructure, cybersecurity infrastructure, or a closely related role. 5+ years of hands-on experience administering, maintaining, and troubleshooting enterprise firewall platforms in production environments. Hands-on experience with Cisco security technologies such as Cisco ASA, Firepower, FTD, FMC, AnyConnect/Secure Client, or equivalent Cisco firewall/VPN platforms. Hands-on experience with Palo Alto Networks technologies such as NGFW, Panorama, GlobalProtect, security profiles, App-ID/User-ID, logging, and policy optimization. Experience administering or supporting RSA SecurID Authentication Manager or comparable enterprise MFA/two-factor authentication platforms, including token support, server operations, patching/upgrades, backups, certificates, monitoring, and directory/VPN integration. Strong knowledge of firewall policy, NAT, VPNs, routing, DNS, DHCP, BGP, TLS/certificates, packet captures, log analysis, segmentation, high availability, and common network diagnostic tools. Experience with enterprise monitoring, logging, SIEM, alerting, vulnerability management, incident response, formal change management, and regulated-environment documentation. Ability to create clear technical documentation, support customers and stakeholders, prioritize operational work, communicate clearly, and coordinate across technical teams. Ability to obtain and maintain a Public Trust background investigation. Desired Certifications Relevant certifications are helpful but should not replace demonstrated hands-on experience. Examples include CCNP Security, CCIE Security, PCNSE, PCCSE, CISSP, CCSP, AWS Certified Security - Specialty, AWS Advanced Networking - Specialty, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure Network Engineer Associate, CompTIA Security+, CompTIA CySA+, GIAC certifications, or equivalent vendor/cloud certifications. Core Competencies Enterprise firewall engineering and policy lifecycle management VPN, remote access, RSA/MFA, and token lifecycle operations Cloudflare, edge security, secure access, and Zero Trust support Content filtering, secure web/email gateway, and NAC operations Hybrid-cloud network security and secure connectivity Monitoring, logging, SIEM integration, and incident response support Security visibility, packet analysis, and advanced troubleshooting Vulnerability remediation, compliance evidence, and POA&M support Change management, documentation, reporting, and operational metrics Technical leadership, customer support, and cross-team collaboration Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
09/26/2026
Full time
Job Description Job Description We are seeking a Senior Network Security Engineer for an operations-first role supporting enterprise network security infrastructure across on-premises, remote-access, hybrid-cloud, and cloud-connected environments. This is not primarily an architecture/design role. The priority is a hands-on engineer who can administer, configure, maintain, troubleshoot, patch, upgrade, back up, validate, document, and operate production security platforms with minimal ramp-up. Firewall operations: hands-on Cisco and Palo Alto firewall administration, rule changes, NAT, troubleshooting, policy cleanup, upgrades, backups, logging, and production support. VPN / remote access: support for remote-access VPN, site-to-site VPN, user connectivity issues, certificates, authentication flows, and after-hours troubleshooting. RSA / MFA administration: RSA SecurID or equivalent MFA operations, token support, server administration, user troubleshooting, VPN integration, certificates, patching, backups, logs, and monitoring. Day-to-day operations: ticket resolution, monitoring alerts, health checks, change requests, incident support, maintenance windows, operational reporting, and customer support. Configuration and administration: installing, configuring, maintaining, patching, upgrading, backing up, validating, and troubleshooting assigned security platforms. Production troubleshooting: strong TCP/IP, DNS, routing, firewall logs, packet captures, VPN authentication, certificate, and connectivity troubleshooting. Documentation and process discipline: SOPs, runbooks, diagrams, change records, rollback plans, evidence collection, knowledge transfer, and formal change management. Federal/customer environment maturity: Public Trust eligibility, regulated-environment documentation, customer support, cross-team coordination, and comfort working with government stakeholders. The best candidate can credibly say: "I have operated enterprise Cisco and Palo Alto firewalls in production, handled firewall rule changes and troubleshooting, supported VPN users and site-to-site tunnels, administered or supported RSA/MFA tied to VPN access, followed formal change-management processes, maintained documentation and backups, and can step into daily operational support with minimal ramp-up." Scope and Role Boundaries Primary platforms include Cisco ASA/Firepower/FTD/FMC, Palo Alto NGFW/Panorama/GlobalProtect, remote-access and site-to-site VPN, RSA SecurID Authentication Manager or comparable MFA, monitoring/logging/SIEM integrations, and related network security controls. Coordinate with SOC/NOC, cloud, identity/directory, wireless/LAN, server, endpoint, system owner, application, governance, and vendor teams during changes, incidents, troubleshooting, compliance, and audit support. Cloudflare, Cisco ISE/NAC, secure web/email gateways, packet visibility tools, SD-WAN/SASE/ZTNA, AWS/Azure security, and F5/application-delivery awareness are useful where they intersect with assigned operational support, but the core need is firewall, VPN, RSA/MFA, and production operations. Key Responsibilities Provide daily, weekly, monthly, and annual operational support for assigned security systems, including tickets, alerts, health checks, email/phone support, metrics, status reporting, and operational validation. Administer and troubleshoot enterprise firewalls, including rule bases, NAT, segmentation, high availability, threat prevention, VPN integration, logging, secure baselines, rule reviews, recertification, cleanup, and decommissioning. Install, configure, maintain, patch, upgrade, back up, and validate firewall, VPN, MFA, and related network security systems in production environments. Support remote-access VPN, site-to-site VPN, partner connectivity, cloud connectivity, mobile/remote users, certificates, authentication policies, availability, utilization, and user access issues. Maintain and troubleshoot RSA SecurID Authentication Manager or equivalent MFA services, including servers/appliances, agents, certificates, HA, backups, logs, monitoring, directory integration, VPN authentication, and token lifecycle support. Respond to incidents, vulnerability notices, urgent requests, vendor advisories, PSIRT notices, system alerts, and emergency troubleshooting while minimizing service disruption. Use firewall logs, VPN logs, packet captures, SIEM data, monitoring tools, DNS/routing checks, and standard diagnostics to resolve complex connectivity, authentication, TLS/certificate, and application-flow issues. Create and maintain topology diagrams, equipment inventories, configurations, SOPs, runbooks, implementation plans, rollback plans, build/upgrade procedures, troubleshooting notes, and knowledge articles. Follow approved change, release, incident, problem, and configuration-management processes; prepare change records, peer-review materials, validation evidence, root-cause analysis, metrics, and audit artifacts. Support vulnerability remediation, POA&M tracking, continuous monitoring, compliance reviews, audit evidence collection, and coordination with ISSO, system owner, and security governance teams. Requirements 7+ years of experience in network security engineering, network infrastructure, cybersecurity infrastructure, or a closely related role. 5+ years of hands-on experience administering, maintaining, and troubleshooting enterprise firewall platforms in production environments. Hands-on experience with Cisco security technologies such as Cisco ASA, Firepower, FTD, FMC, AnyConnect/Secure Client, or equivalent Cisco firewall/VPN platforms. Hands-on experience with Palo Alto Networks technologies such as NGFW, Panorama, GlobalProtect, security profiles, App-ID/User-ID, logging, and policy optimization. Experience administering or supporting RSA SecurID Authentication Manager or comparable enterprise MFA/two-factor authentication platforms, including token support, server operations, patching/upgrades, backups, certificates, monitoring, and directory/VPN integration. Strong knowledge of firewall policy, NAT, VPNs, routing, DNS, DHCP, BGP, TLS/certificates, packet captures, log analysis, segmentation, high availability, and common network diagnostic tools. Experience with enterprise monitoring, logging, SIEM, alerting, vulnerability management, incident response, formal change management, and regulated-environment documentation. Ability to create clear technical documentation, support customers and stakeholders, prioritize operational work, communicate clearly, and coordinate across technical teams. Ability to obtain and maintain a Public Trust background investigation. Desired Certifications Relevant certifications are helpful but should not replace demonstrated hands-on experience. Examples include CCNP Security, CCIE Security, PCNSE, PCCSE, CISSP, CCSP, AWS Certified Security - Specialty, AWS Advanced Networking - Specialty, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure Network Engineer Associate, CompTIA Security+, CompTIA CySA+, GIAC certifications, or equivalent vendor/cloud certifications. Core Competencies Enterprise firewall engineering and policy lifecycle management VPN, remote access, RSA/MFA, and token lifecycle operations Cloudflare, edge security, secure access, and Zero Trust support Content filtering, secure web/email gateway, and NAC operations Hybrid-cloud network security and secure connectivity Monitoring, logging, SIEM integration, and incident response support Security visibility, packet analysis, and advanced troubleshooting Vulnerability remediation, compliance evidence, and POA&M support Change management, documentation, reporting, and operational metrics Technical leadership, customer support, and cross-team collaboration Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
09/26/2026
Full time
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
Job Description Job Description The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to dealerships and assigned Regions, delivering structured lead management, Business Development Center (BDC) optimization, and digital sales process training aligned with brand standards and KPIs. The Digital Services Specialist supports approximately 20-25 retailers per region through a combination of on-site and virtual engagement, with travel comprising approximately 80% of the role. This position ensures consistent execution of best practices in lead response, customer engagement, and appointment conversion. Core responsibilities include managing ongoing Region and dealer client communications, tracking and analyzing performance results, and providing timely guidance, support, and solutions to dealership partners. In addition to performance consulting, this role is responsible for delivering training through webinars, workshops, and in-dealership sessions, as well as contributing to the development and continuous improvement of training curriculum and materials. The Digital Services Specialist will also support broader program initiatives, including maintaining training platforms, assisting with digital marketing and communication efforts, participating in event planning and content, and supporting online community engagement. This position requires a balance of consulting, training, relationship management, operational support, and extensive travel to ensure consistent program execution, measurable performance improvement, and a high level of client satisfaction across the retailer network. Duties and Responsibilities Account Management • Serve as the primary point of contact for assigned Volvo Regions and dealership accounts. • Build and maintain strong relationships with Volvo National and Regional personnel, dealer leadership, Marketing managers, BDC managers, and sales teams. • Conduct regular performance reviews using key KPIs, including lead engagement, appointment set/show/sold rates, and close rates. • Identify performance gaps and deliver actionable improvement plans aligned with OEM standards (e.g., Volvo Cars USA KPIs). • Adapt strategies based on Volvo regional priorities and evolving business needs. Internet Lead Response Training • Train dealership teams on structured lead handling processes, including speed-to-lead, personalization, and follow-up cadence. • Coach teams on executing high-impact Day 1 engagement strategies and long-term nurture processes. • Ensure effective use of CRM tools, video, text, and email communication to drive engagement and appointments. • Support implementation of best practices to improve engagement rates and conversion performance. BDC & Call Center Performance Development • Evaluate and optimize dealership BDC and call center operations. • Implement structured engagement processes, including rapid lead response and multi-channel communication strategies. • Train teams on relationship-based selling, objection handling, and appointment-setting techniques. • Reinforce accountability through daily lead management processes and performance tracking. • Provide ongoing coaching to sales leadership, BDC teams, and frontline staff. In-Retailer Support & Service Delivery • Conduct on-site and virtual retailer visits to assess performance and deliver training. • Evaluate lead handling workflows, response times, CRM utilization, and follow-up effectiveness. • Deliver KPI-driven recommendations and implement best practices within dealership operations. • Execute post-visit action plans and ensure accountability for sustained improvements. • Provide hands-on support in lead response management and appointment coordination as needed. Regional & Internal Collaboration • Maintain regular presence in regional stores (approximately 4 days per week) to support coordination and alignment and in the Regional offices as coordinated with Region staff. • Provide consistent communication and weekly updates to Region staff and internal stakeholders. • Collaborate cross-functionally with Enterprise, Digital, Sales, and Field teams to ensure alignment of strategy and execution. • Support integration of vendor services within broader OEM and organizational initiatives. Reporting & Data-Driven Performance Management • Deliver performance reporting aligned with existing dashboards and data sources. • Analyze CRM data, lead activity, and performance metrics to generate actionable insights. • Support refinement and automation of retailer-level reporting. • Utilize tools such as Pied Piper mystery shops and lead analytics to identify improvement opportunities. • Provide recurring summaries of performance trends, risks, and opportunities. Program Execution, Optimization & Flexibility • Continuously optimize service delivery based on performance trends and dealership needs. • Adjust focus areas and strategies as business priorities evolve. • Maintain consistency in program execution while allowing for regional customization. • Ensure alignment with defined program standards, KPIs, and performance expectations. Additional Program Responsibilities • Deliver or assign workshops and training programs across approximately 20-25 retailers per assigned region. • Provide managed lead handling support, including response management and appointment coordination where required. • Ensure alignment with OEM standards, KPIs, and program expectations. • Maintain flexibility to scale services and adjust engagement models based on regional needs. • Execute high-quality in-dealership and virtual training engagements. Operational & Administrative Expectations • Maintain accurate and timely expense reporting in compliance with company policies. • Effectively manage travel schedules, budgets, and logistics across assigned regions. • Demonstrate strong organizational discipline in tracking activities, reporting outcomes, and managing time across multiple accounts. • Ensure proper documentation of dealership visits, action plans, and follow-up progress. Qualifications • Bachelor's degree preferred, or an equivalent combination of education and relevant experience. • Minimum of 5 years of retail automotive experience; Sales Manager experience strongly preferred. • Demonstrated ability to lead, coach, and motivate teams to drive performance improvement. • Strong analytical and problem-solving skills, with experience evaluating workflows and implementing effective solutions. • Excellent communication skills, with the ability to effectively engage and influence stakeholders at all levels of an organization. • Proven ability to build relationships, influence decision-making, and navigate complex client environments. • Solid understanding of organizational operations, change management, and performance improvement strategies. • Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines. • High level of professionalism, adaptability, and resourcefulness in a fast-paced environment. • Ability to prioritize competing demands and operate with a strong sense of urgency. • Comfortable presenting, training, and facilitating discussions with diverse audiences. • Advanced proficiency in Microsoft Office and general business systems. • Demonstrated commitment to continuous learning and professional development. • Ability to maintain confidentiality and handle sensitive information appropriately. • Willingness and ability to travel up to 80%.
09/26/2026
Full time
Job Description Job Description The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to dealerships and assigned Regions, delivering structured lead management, Business Development Center (BDC) optimization, and digital sales process training aligned with brand standards and KPIs. The Digital Services Specialist supports approximately 20-25 retailers per region through a combination of on-site and virtual engagement, with travel comprising approximately 80% of the role. This position ensures consistent execution of best practices in lead response, customer engagement, and appointment conversion. Core responsibilities include managing ongoing Region and dealer client communications, tracking and analyzing performance results, and providing timely guidance, support, and solutions to dealership partners. In addition to performance consulting, this role is responsible for delivering training through webinars, workshops, and in-dealership sessions, as well as contributing to the development and continuous improvement of training curriculum and materials. The Digital Services Specialist will also support broader program initiatives, including maintaining training platforms, assisting with digital marketing and communication efforts, participating in event planning and content, and supporting online community engagement. This position requires a balance of consulting, training, relationship management, operational support, and extensive travel to ensure consistent program execution, measurable performance improvement, and a high level of client satisfaction across the retailer network. Duties and Responsibilities Account Management • Serve as the primary point of contact for assigned Volvo Regions and dealership accounts. • Build and maintain strong relationships with Volvo National and Regional personnel, dealer leadership, Marketing managers, BDC managers, and sales teams. • Conduct regular performance reviews using key KPIs, including lead engagement, appointment set/show/sold rates, and close rates. • Identify performance gaps and deliver actionable improvement plans aligned with OEM standards (e.g., Volvo Cars USA KPIs). • Adapt strategies based on Volvo regional priorities and evolving business needs. Internet Lead Response Training • Train dealership teams on structured lead handling processes, including speed-to-lead, personalization, and follow-up cadence. • Coach teams on executing high-impact Day 1 engagement strategies and long-term nurture processes. • Ensure effective use of CRM tools, video, text, and email communication to drive engagement and appointments. • Support implementation of best practices to improve engagement rates and conversion performance. BDC & Call Center Performance Development • Evaluate and optimize dealership BDC and call center operations. • Implement structured engagement processes, including rapid lead response and multi-channel communication strategies. • Train teams on relationship-based selling, objection handling, and appointment-setting techniques. • Reinforce accountability through daily lead management processes and performance tracking. • Provide ongoing coaching to sales leadership, BDC teams, and frontline staff. In-Retailer Support & Service Delivery • Conduct on-site and virtual retailer visits to assess performance and deliver training. • Evaluate lead handling workflows, response times, CRM utilization, and follow-up effectiveness. • Deliver KPI-driven recommendations and implement best practices within dealership operations. • Execute post-visit action plans and ensure accountability for sustained improvements. • Provide hands-on support in lead response management and appointment coordination as needed. Regional & Internal Collaboration • Maintain regular presence in regional stores (approximately 4 days per week) to support coordination and alignment and in the Regional offices as coordinated with Region staff. • Provide consistent communication and weekly updates to Region staff and internal stakeholders. • Collaborate cross-functionally with Enterprise, Digital, Sales, and Field teams to ensure alignment of strategy and execution. • Support integration of vendor services within broader OEM and organizational initiatives. Reporting & Data-Driven Performance Management • Deliver performance reporting aligned with existing dashboards and data sources. • Analyze CRM data, lead activity, and performance metrics to generate actionable insights. • Support refinement and automation of retailer-level reporting. • Utilize tools such as Pied Piper mystery shops and lead analytics to identify improvement opportunities. • Provide recurring summaries of performance trends, risks, and opportunities. Program Execution, Optimization & Flexibility • Continuously optimize service delivery based on performance trends and dealership needs. • Adjust focus areas and strategies as business priorities evolve. • Maintain consistency in program execution while allowing for regional customization. • Ensure alignment with defined program standards, KPIs, and performance expectations. Additional Program Responsibilities • Deliver or assign workshops and training programs across approximately 20-25 retailers per assigned region. • Provide managed lead handling support, including response management and appointment coordination where required. • Ensure alignment with OEM standards, KPIs, and program expectations. • Maintain flexibility to scale services and adjust engagement models based on regional needs. • Execute high-quality in-dealership and virtual training engagements. Operational & Administrative Expectations • Maintain accurate and timely expense reporting in compliance with company policies. • Effectively manage travel schedules, budgets, and logistics across assigned regions. • Demonstrate strong organizational discipline in tracking activities, reporting outcomes, and managing time across multiple accounts. • Ensure proper documentation of dealership visits, action plans, and follow-up progress. Qualifications • Bachelor's degree preferred, or an equivalent combination of education and relevant experience. • Minimum of 5 years of retail automotive experience; Sales Manager experience strongly preferred. • Demonstrated ability to lead, coach, and motivate teams to drive performance improvement. • Strong analytical and problem-solving skills, with experience evaluating workflows and implementing effective solutions. • Excellent communication skills, with the ability to effectively engage and influence stakeholders at all levels of an organization. • Proven ability to build relationships, influence decision-making, and navigate complex client environments. • Solid understanding of organizational operations, change management, and performance improvement strategies. • Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines. • High level of professionalism, adaptability, and resourcefulness in a fast-paced environment. • Ability to prioritize competing demands and operate with a strong sense of urgency. • Comfortable presenting, training, and facilitating discussions with diverse audiences. • Advanced proficiency in Microsoft Office and general business systems. • Demonstrated commitment to continuous learning and professional development. • Ability to maintain confidentiality and handle sensitive information appropriately. • Willingness and ability to travel up to 80%.
Description: GXM Technologies is seeking a Senior Agile Program Integration Lead to support advanced defense and space mission programs requiring disciplined Agile execution, complex systems integration, and enterprise-level delivery synchronization. This role provides senior leadership across multiple technical teams and workstreams, using hands-on Scaled Agile Framework (SAFe) practices to align planning, technical integration, MVP releases, operational milestones, and Initial Operational Capability (IOC) objectives. The ideal candidate combines hands-on SAFe execution with technical program integration, systems engineering awareness, release management, and operational mission delivery. This individual will work with Program Managers, Product and Solution Management, engineers, DevSecOps teams, architects, cybersecurity personnel, test organizations, and Government stakeholders to translate priorities into executable Program Increments and synchronized delivery plans. This role is onsite in Colorado Springs, CO due to operational integration and classified mission requirements. Hybrid flexibility may be available over time based on mission requirements, program execution needs and achievement of objectives. Responsibilities Serve as the senior Agile program integration lead, providing hands-on SAFe execution leadership across multiple technical teams, Agile Release Trains (ARTs), and integrated workstreams. Apply SAFe practices to synchronize systems engineering, software, cloud, cybersecurity, data, DevSecOps, integration, test, and operational mission teams against shared program objectives. Lead and facilitate SAFe planning and synchronization activities, including: Program Increment (PI) Planning and PI execution; ART Sync, Scrum of Scrums, and cross-team coordination; System Demos and Inspect & Adapt events ; Dependency, impediment, and ROAM risk management; MVP, capability release, and integration coordination; Operational milestone and IOC readiness alignment Configure and manage Jira, Confluence, and enterprise Agile planning tools to maintain program backlogs, PI objectives, capabilities and features, dependencies, risks, roadmaps, release plans, and delivery visibility. Develop and maintain integrated roadmaps, delivery schedules, release plans, and milestone artifacts that align SAFe PI cadence and team commitments with the Integrated Master Schedule (IMS), technical baselines, operational events, and IOC objectives. Facilitate cross-team synchronization, decision-making, and issue resolution across technical teams, mission stakeholders, engineering organizations, Government leadership, and delivery partners. Provide hands-on leadership for Agile ceremonies and program-level events, ensuring decisions, dependencies, risks, actions, and commitments are documented and driven to closure. Monitor PI objectives, delivery predictability, flow metrics, risks, dependencies, constraints, and operational impacts; lead mitigation, escalation, and corrective action when delivery is at risk. Provide program leadership with actionable metrics, Jira dashboards, roadmap reporting, PI status, milestone health, dependency visibility, risk trends, and executive-level reporting. Collaborate with Program Managers, Enterprise Architects, Chief Engineers, Product and Solution Management, Technical Leads, cybersecurity teams, and mission stakeholders to align Agile execution with engineering and operational requirements. Drive continuous improvement of SAFe, Lean-Agile, DevSecOps, and delivery management practices appropriate to classified and mission-critical environments. Coordinate configuration management, knowledge management, and documentation alignment so program baselines, Agile artifacts, technical decisions, release content, and delivery evidence remain current and traceable. Lead transition planning, release coordination, capability deployment, and readiness synchronization aligned to mission events, MVP demonstrations, and IOC objectives. Requirements: U.S. Citizen with active TS/SCI clearance. Bachelor's degree in engineering, computer science, information systems, business, program management, or a related discipline; equivalent relevant experience may be considered. 8+ years of experience in Agile delivery, technical program integration, systems integration, release management, software-intensive programs, or operational program execution, including senior responsibility for cross-team delivery. Demonstrated hands-on experience implementing and executing the Scaled Agile Framework (SAFe) in a complex, multi-team technical environment; certification or classroom knowledge alone is not sufficient. Demonstrated experience leading or directly facilitating SAFe program-level activities, including: PI Planning, PI execution, and PI objective management; ART Sync, Scrum of Scrums, and dependency coordination; System Demos, Inspect & Adapt, and continuous improvement activities; ROAM risk management, impediment escalation, and cross-team issue resolution; Release planning, capability synchronization, and enterprise delivery visibility Strong hands-on experience using Jira and Confluence to configure workflows, dashboards, roadmaps, backlogs, dependencies, reporting, and program-level delivery views supporting SAFe execution. Applied knowledge of SAFe Lean-Agile principles, ART execution, backlog hierarchy, capabilities and features, WSJF or comparable prioritization, flow metrics, and value delivery. Working knowledge of systems integration, systems engineering, software development, cloud, cybersecurity, DevSecOps, CI/CD, test, and operational mission environments. Experience coordinating cross-functional and multi-organizational technical teams where execution depends on influence, integration, and stakeholder alignment rather than direct authority. Strong understanding of dependency management, release coordination, schedule integration, milestone tracking, delivery synchronization, execution risk, and alignment between Agile plans and program schedules. Strong analytical, organizational, facilitation, leadership, communication, and stakeholder management skills in classified, mission-critical, fast-paced environments. Desired Qualifications Experience supporting operational Command and Control (C2), space mission systems, mission systems integration, or cloud-native operational environments within DoD or the Intelligence Community. Experience with Jira Advanced Roadmaps, Jira Align, Structure, BigPicture, Tempo, or equivalent enterprise Agile planning and portfolio management tools. Experience serving as a Release Train Engineer (RTE), Senior Scrum Master, Agile Program Lead, or comparable SAFe program-level integration role supporting one or more ARTs. Experience integrating SAFe execution with DevSecOps pipelines, CI/CD, software factories, cloud-native delivery, systems engineering, and operational integration. Experience supporting operational readiness reviews, MVP releases, system demonstrations, mission rehearsals, operational acceptance, or IOC demonstrations. SAFe Release Train Engineer (RTE), SAFe Agilist, SAFe Scrum Master, SAFe Practice Consultant (SPC), PMP, PMI-ACP, or equivalent certification preferred. Experience supporting executive-level reporting, Government stakeholders, U.S. Space Force or Space Systems Command organizations, or multi-contractor defense programs preferred. $150,000-$210,000 salary + annual bonus eligibility + medical/dental/vision/STD/LTD/Life + 401(k) + PTO Equal Employment Opportunity / Legal Disclaimer? GXM Technologies LLC is an Equal Opportunity Employer and participates in E-Verify to confirm employment eligibility. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. GXM Technologies LLC provides reasonable accommodations in accordance with applicable law. This job description is not intended to be a complete list of duties and responsibilities, which may change at any time with or without notice. Employment is at-will where permitted by law, meaning either the employee or the Company may terminate employment at any time, with or without cause or notice, subject to applicable legal requirements.? PId3db67961ac9-6984
09/26/2026
Full time
Description: GXM Technologies is seeking a Senior Agile Program Integration Lead to support advanced defense and space mission programs requiring disciplined Agile execution, complex systems integration, and enterprise-level delivery synchronization. This role provides senior leadership across multiple technical teams and workstreams, using hands-on Scaled Agile Framework (SAFe) practices to align planning, technical integration, MVP releases, operational milestones, and Initial Operational Capability (IOC) objectives. The ideal candidate combines hands-on SAFe execution with technical program integration, systems engineering awareness, release management, and operational mission delivery. This individual will work with Program Managers, Product and Solution Management, engineers, DevSecOps teams, architects, cybersecurity personnel, test organizations, and Government stakeholders to translate priorities into executable Program Increments and synchronized delivery plans. This role is onsite in Colorado Springs, CO due to operational integration and classified mission requirements. Hybrid flexibility may be available over time based on mission requirements, program execution needs and achievement of objectives. Responsibilities Serve as the senior Agile program integration lead, providing hands-on SAFe execution leadership across multiple technical teams, Agile Release Trains (ARTs), and integrated workstreams. Apply SAFe practices to synchronize systems engineering, software, cloud, cybersecurity, data, DevSecOps, integration, test, and operational mission teams against shared program objectives. Lead and facilitate SAFe planning and synchronization activities, including: Program Increment (PI) Planning and PI execution; ART Sync, Scrum of Scrums, and cross-team coordination; System Demos and Inspect & Adapt events ; Dependency, impediment, and ROAM risk management; MVP, capability release, and integration coordination; Operational milestone and IOC readiness alignment Configure and manage Jira, Confluence, and enterprise Agile planning tools to maintain program backlogs, PI objectives, capabilities and features, dependencies, risks, roadmaps, release plans, and delivery visibility. Develop and maintain integrated roadmaps, delivery schedules, release plans, and milestone artifacts that align SAFe PI cadence and team commitments with the Integrated Master Schedule (IMS), technical baselines, operational events, and IOC objectives. Facilitate cross-team synchronization, decision-making, and issue resolution across technical teams, mission stakeholders, engineering organizations, Government leadership, and delivery partners. Provide hands-on leadership for Agile ceremonies and program-level events, ensuring decisions, dependencies, risks, actions, and commitments are documented and driven to closure. Monitor PI objectives, delivery predictability, flow metrics, risks, dependencies, constraints, and operational impacts; lead mitigation, escalation, and corrective action when delivery is at risk. Provide program leadership with actionable metrics, Jira dashboards, roadmap reporting, PI status, milestone health, dependency visibility, risk trends, and executive-level reporting. Collaborate with Program Managers, Enterprise Architects, Chief Engineers, Product and Solution Management, Technical Leads, cybersecurity teams, and mission stakeholders to align Agile execution with engineering and operational requirements. Drive continuous improvement of SAFe, Lean-Agile, DevSecOps, and delivery management practices appropriate to classified and mission-critical environments. Coordinate configuration management, knowledge management, and documentation alignment so program baselines, Agile artifacts, technical decisions, release content, and delivery evidence remain current and traceable. Lead transition planning, release coordination, capability deployment, and readiness synchronization aligned to mission events, MVP demonstrations, and IOC objectives. Requirements: U.S. Citizen with active TS/SCI clearance. Bachelor's degree in engineering, computer science, information systems, business, program management, or a related discipline; equivalent relevant experience may be considered. 8+ years of experience in Agile delivery, technical program integration, systems integration, release management, software-intensive programs, or operational program execution, including senior responsibility for cross-team delivery. Demonstrated hands-on experience implementing and executing the Scaled Agile Framework (SAFe) in a complex, multi-team technical environment; certification or classroom knowledge alone is not sufficient. Demonstrated experience leading or directly facilitating SAFe program-level activities, including: PI Planning, PI execution, and PI objective management; ART Sync, Scrum of Scrums, and dependency coordination; System Demos, Inspect & Adapt, and continuous improvement activities; ROAM risk management, impediment escalation, and cross-team issue resolution; Release planning, capability synchronization, and enterprise delivery visibility Strong hands-on experience using Jira and Confluence to configure workflows, dashboards, roadmaps, backlogs, dependencies, reporting, and program-level delivery views supporting SAFe execution. Applied knowledge of SAFe Lean-Agile principles, ART execution, backlog hierarchy, capabilities and features, WSJF or comparable prioritization, flow metrics, and value delivery. Working knowledge of systems integration, systems engineering, software development, cloud, cybersecurity, DevSecOps, CI/CD, test, and operational mission environments. Experience coordinating cross-functional and multi-organizational technical teams where execution depends on influence, integration, and stakeholder alignment rather than direct authority. Strong understanding of dependency management, release coordination, schedule integration, milestone tracking, delivery synchronization, execution risk, and alignment between Agile plans and program schedules. Strong analytical, organizational, facilitation, leadership, communication, and stakeholder management skills in classified, mission-critical, fast-paced environments. Desired Qualifications Experience supporting operational Command and Control (C2), space mission systems, mission systems integration, or cloud-native operational environments within DoD or the Intelligence Community. Experience with Jira Advanced Roadmaps, Jira Align, Structure, BigPicture, Tempo, or equivalent enterprise Agile planning and portfolio management tools. Experience serving as a Release Train Engineer (RTE), Senior Scrum Master, Agile Program Lead, or comparable SAFe program-level integration role supporting one or more ARTs. Experience integrating SAFe execution with DevSecOps pipelines, CI/CD, software factories, cloud-native delivery, systems engineering, and operational integration. Experience supporting operational readiness reviews, MVP releases, system demonstrations, mission rehearsals, operational acceptance, or IOC demonstrations. SAFe Release Train Engineer (RTE), SAFe Agilist, SAFe Scrum Master, SAFe Practice Consultant (SPC), PMP, PMI-ACP, or equivalent certification preferred. Experience supporting executive-level reporting, Government stakeholders, U.S. Space Force or Space Systems Command organizations, or multi-contractor defense programs preferred. $150,000-$210,000 salary + annual bonus eligibility + medical/dental/vision/STD/LTD/Life + 401(k) + PTO Equal Employment Opportunity / Legal Disclaimer? GXM Technologies LLC is an Equal Opportunity Employer and participates in E-Verify to confirm employment eligibility. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. GXM Technologies LLC provides reasonable accommodations in accordance with applicable law. This job description is not intended to be a complete list of duties and responsibilities, which may change at any time with or without notice. Employment is at-will where permitted by law, meaning either the employee or the Company may terminate employment at any time, with or without cause or notice, subject to applicable legal requirements.? PId3db67961ac9-6984
Senior Data Engineer / Data Architect Location: Fort Lauderdale, FL Work Arrangement: Fully onsite Employment Type: Direct hire, full-time Role Type: Hands-on individual contributor and technical lead Position Overview We are seeking a Senior Data Engineer / Data Architect to lead the design and hands-on development of our enterprise data foundation. This role will connect data across ERP, CRM, ecommerce, marketing, production, finance, fulfillment, and internal business systems to support trusted reporting, AI initiatives, automation, and internal applications. This is not an architecture-only or advisory position. The successful candidate must have genuine architecture experience and the ability to personally build production-grade data platforms, pipelines, models, integrations, quality controls, and data services from the ground up. The ideal candidate combines strong engineering execution with the ability to define scalable architecture, establish technical standards, and communicate effectively with both technical and business stakeholders. Top Requirements Hands-on experience with Databricks, including Lakehouse architecture, Apache Spark, data pipelines, notebooks, workflows, and production deployments. True data architecture experience, including designing enterprise data platforms, defining systems of record, developing data models, establishing data governance, and making cross-system architecture decisions. Demonstrated success engineering implementations from the ground up, rather than only maintaining or advising on existing solutions. Key Responsibilities Data Architecture Assess the current data environment, including systems, databases, APIs, integrations, reports, scheduled jobs, and data owners. Design and implement a scalable enterprise data architecture supporting reporting, AI, analytics, and internal applications. Define authoritative systems of record for customer, product, order, revenue, inventory, location, marketing, and production data. Establish common data models, identifiers, data contracts, schema standards, retention policies, and integration patterns. Determine appropriate use of batch processing, real-time events, APIs, webhooks, and governed data services. Develop architecture diagrams, technical standards, roadmaps, and implementation plans. Data Engineering and Implementation Build production-grade data pipelines and lakehouse solutions in Databricks. Develop reliable ETL and ELT processes using SQL, Python, Apache Spark, and orchestration tools. Integrate data from ERP, CRM, ecommerce, marketing, manufacturing, finance, and internal applications. Create tested transformations that produce consistent and reusable business data. Build secure APIs and data services for approved reporting, AI, automation, and application use cases. Design systems that handle failures, changing schemas, retries, late-arriving data, and duplicate-processing risks. Establish source control, automated testing, code review, deployment pipelines, and release processes for data engineering work. Data Quality and Reliability Implement automated checks for completeness, accuracy, freshness, duplication, volume changes, and consistency. Reconcile key business measures such as orders, revenue, inventory, customer counts, and production activity across systems. Monitor pipeline performance, failed jobs, delayed data, schema changes, and data-quality incidents. Build alerting, operational dashboards, runbooks, and incident-response processes. Work with source-system owners to correct the root causes of data issues. Governance, Security, and Documentation Establish practical standards for data ownership, classification, access, retention, and approved use. Apply role-based access controls, encryption, audit logging, and appropriate protection for sensitive and confidential information. Maintain clear data definitions, lineage, integration documentation, runbooks, and architecture diagrams. Partner with IT, Legal, Infrastructure, Applications, and business leaders on privacy, security, and compliance requirements. Create governed access patterns that reduce uncontrolled direct access to production systems. Reporting, AI, and Internal Applications Develop trusted, reusable data models for reporting, dashboards, forecasting, and business analysis. Prepare structured and governed data for AI agents, retrieval systems, automations, machine learning, and internal applications. Partner with the Director of AI and internal product teams to accelerate delivery of data and AI use cases. Establish standards for monitoring how applications and AI solutions access and use company data. Cross-Functional Leadership Collaborate with technology, finance, operations, ecommerce, marketing, sales, production, and other business teams. Translate technical data risks into clear business impacts, options, costs, and recommended actions. Review vendor-built integrations for documentation, security, maintainability, and quality. Provide technical leadership and establish standards that improve how teams collect, define, share, and use data. Work independently, set priorities, document decisions, and deliver measurable results. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
Senior Data Engineer / Data Architect Location: Fort Lauderdale, FL Work Arrangement: Fully onsite Employment Type: Direct hire, full-time Role Type: Hands-on individual contributor and technical lead Position Overview We are seeking a Senior Data Engineer / Data Architect to lead the design and hands-on development of our enterprise data foundation. This role will connect data across ERP, CRM, ecommerce, marketing, production, finance, fulfillment, and internal business systems to support trusted reporting, AI initiatives, automation, and internal applications. This is not an architecture-only or advisory position. The successful candidate must have genuine architecture experience and the ability to personally build production-grade data platforms, pipelines, models, integrations, quality controls, and data services from the ground up. The ideal candidate combines strong engineering execution with the ability to define scalable architecture, establish technical standards, and communicate effectively with both technical and business stakeholders. Top Requirements Hands-on experience with Databricks, including Lakehouse architecture, Apache Spark, data pipelines, notebooks, workflows, and production deployments. True data architecture experience, including designing enterprise data platforms, defining systems of record, developing data models, establishing data governance, and making cross-system architecture decisions. Demonstrated success engineering implementations from the ground up, rather than only maintaining or advising on existing solutions. Key Responsibilities Data Architecture Assess the current data environment, including systems, databases, APIs, integrations, reports, scheduled jobs, and data owners. Design and implement a scalable enterprise data architecture supporting reporting, AI, analytics, and internal applications. Define authoritative systems of record for customer, product, order, revenue, inventory, location, marketing, and production data. Establish common data models, identifiers, data contracts, schema standards, retention policies, and integration patterns. Determine appropriate use of batch processing, real-time events, APIs, webhooks, and governed data services. Develop architecture diagrams, technical standards, roadmaps, and implementation plans. Data Engineering and Implementation Build production-grade data pipelines and lakehouse solutions in Databricks. Develop reliable ETL and ELT processes using SQL, Python, Apache Spark, and orchestration tools. Integrate data from ERP, CRM, ecommerce, marketing, manufacturing, finance, and internal applications. Create tested transformations that produce consistent and reusable business data. Build secure APIs and data services for approved reporting, AI, automation, and application use cases. Design systems that handle failures, changing schemas, retries, late-arriving data, and duplicate-processing risks. Establish source control, automated testing, code review, deployment pipelines, and release processes for data engineering work. Data Quality and Reliability Implement automated checks for completeness, accuracy, freshness, duplication, volume changes, and consistency. Reconcile key business measures such as orders, revenue, inventory, customer counts, and production activity across systems. Monitor pipeline performance, failed jobs, delayed data, schema changes, and data-quality incidents. Build alerting, operational dashboards, runbooks, and incident-response processes. Work with source-system owners to correct the root causes of data issues. Governance, Security, and Documentation Establish practical standards for data ownership, classification, access, retention, and approved use. Apply role-based access controls, encryption, audit logging, and appropriate protection for sensitive and confidential information. Maintain clear data definitions, lineage, integration documentation, runbooks, and architecture diagrams. Partner with IT, Legal, Infrastructure, Applications, and business leaders on privacy, security, and compliance requirements. Create governed access patterns that reduce uncontrolled direct access to production systems. Reporting, AI, and Internal Applications Develop trusted, reusable data models for reporting, dashboards, forecasting, and business analysis. Prepare structured and governed data for AI agents, retrieval systems, automations, machine learning, and internal applications. Partner with the Director of AI and internal product teams to accelerate delivery of data and AI use cases. Establish standards for monitoring how applications and AI solutions access and use company data. Cross-Functional Leadership Collaborate with technology, finance, operations, ecommerce, marketing, sales, production, and other business teams. Translate technical data risks into clear business impacts, options, costs, and recommended actions. Review vendor-built integrations for documentation, security, maintainability, and quality. Provide technical leadership and establish standards that improve how teams collect, define, share, and use data. Work independently, set priorities, document decisions, and deliver measurable results. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
We are seeking an experienced and driven IT Director to make a positive impact on our organization. The ideal candidate will possess significant experience in managed services leadership, infrastructure development, cybersecurity, and advanced Microsoft technologies. This role presents an exciting opportunity to drive IT strategy, execution, and innovation across hardware, software, and network systems. This is a true hands-on, working IT Director. We are looking for someone who can set the strategy, lead at the executive level, AND still personally execute the technical work. Key Responsibilities: Leadership & Strategy: Lead IT teams to design and implement technology strategies that align with business goals, with a focus on growth, scalability, and operational efficiency. Managed Services & Vendor Management: Oversee IT services and manage vendor relationships to ensure timely support and adherence to service level agreements (SLAs). Establish contracts and maintain communication with key suppliers for hardware, software, and network support. Infrastructure & Security: Drive the development and enhancement of IT infrastructure, ensuring secure and effective networking, server, storage, and data management systems. Oversee security protocols to protect organizational assets. Microsoft Expertise: Utilize advanced knowledge of Microsoft technologies (Office 365, Active Directory, MS Server) to optimize system performance, troubleshoot issues, and manage enterprise systems. Process Management & Execution: Design and implement regular maintenance schedules for IT infrastructure. Lead initiatives to evaluate, onboard, and integrate new software solutions to improve organizational efficiency. Collaboration & Communication: Work cross-functionally with teams to define and complete IT projects. Communicate technology solutions and concepts effectively to all stakeholders. Disaster Recovery & Strategic Planning: Implement and maintain disaster recovery plans. Support capacity planning for hardware, software, and network infrastructure to ensure business continuity and scalability. Technical Requirements & Competencies: Business Acumen & Leadership: Mastery of competencies at the Director level, including Business Acumen, Perspective, Decision Quality, Organizational Agility, and Process Management/Execution. IT Infrastructure & Security Expertise: Advanced knowledge of IT infrastructure, including network systems (Meraki), servers, storage, and cloud platforms. Strong expertise in security protocols and best practices. Microsoft Technologies: Advanced knowledge and hands-on experience with Microsoft technologies, including Office 365, Active Directory, MS Server. Expertise in SQL Server and integration with Blackbaud Raiser's Edge and Financial Edge. Reporting & Data Management: Proficiency in SQL queries, Crystal Reports, and SSRS (SQL Server Reporting Services). Software & Applications: Experience with IT systems used in nonprofit or foundation environments, Experience with software evaluation, onboarding, and integration. Communication Skills: Excellent oral and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Project Management & Process Optimization: Proven experience in project management and process improvement. Ability to evaluate, develop, and implement processes that improve operational efficiency. Training & Development: Ability to identify technical training needs within the organization and coordinate with HR or vendors to deliver solutions. Experience in providing training to staff on technology-related topics, including report creation and data queries. Qualifications: 5+ years of progressive experience in technology management, with a strong background in managed services, infrastructure development, and security. Experience working in mid to large-size companies, with nonprofit or foundation experience a plus. Bachelor's Degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., Microsoft Certified Solutions Expert, CompTIA Security+, Cisco) are a plus. Tasks/Functions: Vendor/Supplier Management: Establish agreements and contracts with key vendors and suppliers, ensuring agreed-upon communication protocols and service level expectations. Manage ongoing relationships with vendors to ensure hardware, software, and network support meets operational needs. Project & Process Management: Collaborate with all departments to define IT solutions that improve efficiency and meet organizational needs. Regularly evaluate and enhance processes for IT infrastructure maintenance, software integration, and system updates. Foster innovation by exploring new technologies, processes, and methodologies to improve business operations. Training & Policies & Procedures: Identify and address technical training needs within the organization. Recommend and maintain IT policies and procedures based on performance evaluations and organizational needs. Support external audits, including financial, security assessments, and organizational accreditation. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
We are seeking an experienced and driven IT Director to make a positive impact on our organization. The ideal candidate will possess significant experience in managed services leadership, infrastructure development, cybersecurity, and advanced Microsoft technologies. This role presents an exciting opportunity to drive IT strategy, execution, and innovation across hardware, software, and network systems. This is a true hands-on, working IT Director. We are looking for someone who can set the strategy, lead at the executive level, AND still personally execute the technical work. Key Responsibilities: Leadership & Strategy: Lead IT teams to design and implement technology strategies that align with business goals, with a focus on growth, scalability, and operational efficiency. Managed Services & Vendor Management: Oversee IT services and manage vendor relationships to ensure timely support and adherence to service level agreements (SLAs). Establish contracts and maintain communication with key suppliers for hardware, software, and network support. Infrastructure & Security: Drive the development and enhancement of IT infrastructure, ensuring secure and effective networking, server, storage, and data management systems. Oversee security protocols to protect organizational assets. Microsoft Expertise: Utilize advanced knowledge of Microsoft technologies (Office 365, Active Directory, MS Server) to optimize system performance, troubleshoot issues, and manage enterprise systems. Process Management & Execution: Design and implement regular maintenance schedules for IT infrastructure. Lead initiatives to evaluate, onboard, and integrate new software solutions to improve organizational efficiency. Collaboration & Communication: Work cross-functionally with teams to define and complete IT projects. Communicate technology solutions and concepts effectively to all stakeholders. Disaster Recovery & Strategic Planning: Implement and maintain disaster recovery plans. Support capacity planning for hardware, software, and network infrastructure to ensure business continuity and scalability. Technical Requirements & Competencies: Business Acumen & Leadership: Mastery of competencies at the Director level, including Business Acumen, Perspective, Decision Quality, Organizational Agility, and Process Management/Execution. IT Infrastructure & Security Expertise: Advanced knowledge of IT infrastructure, including network systems (Meraki), servers, storage, and cloud platforms. Strong expertise in security protocols and best practices. Microsoft Technologies: Advanced knowledge and hands-on experience with Microsoft technologies, including Office 365, Active Directory, MS Server. Expertise in SQL Server and integration with Blackbaud Raiser's Edge and Financial Edge. Reporting & Data Management: Proficiency in SQL queries, Crystal Reports, and SSRS (SQL Server Reporting Services). Software & Applications: Experience with IT systems used in nonprofit or foundation environments, Experience with software evaluation, onboarding, and integration. Communication Skills: Excellent oral and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Project Management & Process Optimization: Proven experience in project management and process improvement. Ability to evaluate, develop, and implement processes that improve operational efficiency. Training & Development: Ability to identify technical training needs within the organization and coordinate with HR or vendors to deliver solutions. Experience in providing training to staff on technology-related topics, including report creation and data queries. Qualifications: 5+ years of progressive experience in technology management, with a strong background in managed services, infrastructure development, and security. Experience working in mid to large-size companies, with nonprofit or foundation experience a plus. Bachelor's Degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., Microsoft Certified Solutions Expert, CompTIA Security+, Cisco) are a plus. Tasks/Functions: Vendor/Supplier Management: Establish agreements and contracts with key vendors and suppliers, ensuring agreed-upon communication protocols and service level expectations. Manage ongoing relationships with vendors to ensure hardware, software, and network support meets operational needs. Project & Process Management: Collaborate with all departments to define IT solutions that improve efficiency and meet organizational needs. Regularly evaluate and enhance processes for IT infrastructure maintenance, software integration, and system updates. Foster innovation by exploring new technologies, processes, and methodologies to improve business operations. Training & Policies & Procedures: Identify and address technical training needs within the organization. Recommend and maintain IT policies and procedures based on performance evaluations and organizational needs. Support external audits, including financial, security assessments, and organizational accreditation. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Daniel Defense LLC is seeking a Digital Commerce Senior Project Manager to lead complex eCommerce and digital initiatives supporting our premium firearms and accessories business. You will own end-to-end project delivery for website enhancements, digital sales capabilities, and customer experience improvements-scoping requirements, building roadmaps, managing vendors, and aligning stakeholders across IT, marketing, sales, and operations. You will track budgets, risks, and timelines, drive agile ceremonies, ensure compliance with security and regulatory standards, and use data to optimize conversion, performance, and scalability in a fast-paced, mission-focused environment. Responsibilities Lead end-to-end delivery of digital commerce and e Commerce projects Define project scope, requirements, timelines, and resource plans Coordinate cross-functional teams across IT, marketing, sales, and operations Manage external vendors, platforms, and implementation partners Oversee budgets, schedules, risks, and project reporting Drive agile ceremonies and ensure on-time, high-quality releases Ensure digital solutions meet security, compliance, and brand standards Analyze site performance, conversion, and user behavior to drive improvements Align digital commerce roadmap with business goals and growth targets Document processes and promote continuous improvement in project practices Required Skills Project managemente Commerce platform management Agile/Scrum methodologies Requirements gathering and documentation Budget and timeline management Vendor and stakeholder management Web analytics and conversion optimization Technical understanding of web technologies and integrations Risk management and compliance awareness Data-driven decision making
09/25/2026
Full time
Daniel Defense LLC is seeking a Digital Commerce Senior Project Manager to lead complex eCommerce and digital initiatives supporting our premium firearms and accessories business. You will own end-to-end project delivery for website enhancements, digital sales capabilities, and customer experience improvements-scoping requirements, building roadmaps, managing vendors, and aligning stakeholders across IT, marketing, sales, and operations. You will track budgets, risks, and timelines, drive agile ceremonies, ensure compliance with security and regulatory standards, and use data to optimize conversion, performance, and scalability in a fast-paced, mission-focused environment. Responsibilities Lead end-to-end delivery of digital commerce and e Commerce projects Define project scope, requirements, timelines, and resource plans Coordinate cross-functional teams across IT, marketing, sales, and operations Manage external vendors, platforms, and implementation partners Oversee budgets, schedules, risks, and project reporting Drive agile ceremonies and ensure on-time, high-quality releases Ensure digital solutions meet security, compliance, and brand standards Analyze site performance, conversion, and user behavior to drive improvements Align digital commerce roadmap with business goals and growth targets Document processes and promote continuous improvement in project practices Required Skills Project managemente Commerce platform management Agile/Scrum methodologies Requirements gathering and documentation Budget and timeline management Vendor and stakeholder management Web analytics and conversion optimization Technical understanding of web technologies and integrations Risk management and compliance awareness Data-driven decision making