121 jobs found

About Company: At ADP we use the most comprehensive data in the industry to create workplace insights that help inform products, ideas, and decisions every day. For 75 years, ADP has been building a better world of work. Learn why more than 1,000,000 clients rely on ADP and why we're always designing for people. About the Role: As a Full Stack Developer, you will play a pivotal role in designing, developing, and maintaining both the front-end and back-end components of our web applications. Your work will directly impact the user experience and the overall performance of our software products, ensuring they are scalable, secure, and efficient. You will collaborate closely with cross-functional teams including product managers, designers, and other developers to translate business requirements into technical solutions. This role demands a strong understanding of modern web technologies and best practices to deliver high-quality code and innovative features. Ultimately, your contributions will drive the continuous improvement and success of our digital platforms within the information industry. Minimum Qualifications: Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Proven experience as a Full Stack Developer or similar role in software development. Proficiency with front-end technologies such as HTML5, CSS3, JavaScript, and frameworks like React, Angular, or Vue.js. Strong knowledge of back-end programming languages such as Node.js, Python, Java, or Ruby. Experience with database systems including SQL and NoSQL databases. Familiarity with RESTful API design and integration. Understanding of version control systems, preferably Git. Ability to write unit and integration tests to ensure code quality. Preferred Qualifications: Experience with cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of containerization and orchestration tools like Docker and Kubernetes. Familiarity with CI/CD pipelines and automated deployment processes. Experience working in Agile/Scrum development environments. Strong understanding of web security principles and best practices. Contributions to open-source projects or a personal portfolio demonstrating coding skills. Responsibilities: Develop and maintain responsive web applications using modern front-end frameworks and back-end technologies. Collaborate with product and design teams to implement user-friendly interfaces and seamless user experiences. Write clean, maintainable, and well-documented code following industry best practices and coding standards. Perform code reviews, testing, and debugging to ensure software quality and reliability. Optimize applications for maximum speed and scalability while ensuring security compliance. Participate in agile development processes including sprint planning, daily stand-ups, and retrospectives. Troubleshoot and resolve technical issues across the full technology stack. Stay current with emerging technologies and industry trends to continuously enhance development practices. Skills: The required skills enable you to build and maintain both client-side and server-side components of web applications, ensuring seamless integration and functionality. Front-end skills allow you to create intuitive and responsive user interfaces, while back-end expertise ensures robust server logic and database management. Your proficiency with APIs and version control supports collaborative development and integration with other systems. Preferred skills such as cloud platform knowledge and containerization enhance your ability to deploy and scale applications efficiently in modern environments. Together, these skills empower you to deliver high-quality, secure, and scalable software solutions that meet business needs and user expectations.

About Company: Hi This is About Company updated hello, this is company information About the Role: As a Java Developer, you will play a critical role in designing, developing, and maintaining high-quality Java applications that meet the evolving needs of our business and clients. You will collaborate closely with cross-functional teams including product managers, designers, and other developers to deliver scalable and efficient software solutions. Your expertise will contribute to the full software development lifecycle, from concept and design to testing and deployment. You will be responsible for writing clean, maintainable code and ensuring the performance, quality, and responsiveness of applications. Ultimately, your work will help drive innovation and improve user experience across our technology platforms. Minimum Qualifications: Bachelor's degree in Computer Science, Software Engineering, or a related field. Proven experience as a Java Developer or similar role with a strong portfolio of completed projects. Solid understanding of object-oriented programming and design patterns. Proficiency in core Java technologies including Java SE and Java EE. Experience with relational databases and SQL. Familiarity with version control systems such as Git. Strong problem-solving skills and attention to detail. Preferred Qualifications: Experience with modern Java frameworks such as Spring and Hibernate. Knowledge of RESTful API design and development. Familiarity with front-end technologies like JavaScript, HTML, and CSS. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Understanding of containerization and orchestration tools like Docker and Kubernetes. Exposure to Agile development methodologies and continuous integration/continuous deployment (CI/CD) pipelines. Responsibilities: Develop, test, and deploy robust Java applications and services according to project requirements. Collaborate with team members to analyze user needs and software requirements to determine feasibility of design within time and cost constraints. Write well-designed, efficient, and reusable code following best practices and coding standards. Participate in code reviews, debugging, and troubleshooting to optimize application performance and resolve issues. Maintain and update existing applications to improve functionality and adapt to new technologies or business needs. Work closely with QA teams to ensure comprehensive test coverage and high-quality deliverables. Document development phases and monitor systems to ensure reliability and security. Skills: The required skills enable the developer to write efficient, maintainable, and scalable Java code that forms the backbone of our applications. Proficiency in Java and object-oriented principles ensures the developer can build robust software components and integrate them seamlessly. Knowledge of databases and SQL is essential for managing data persistence and retrieval effectively. Version control skills facilitate collaboration and code management within the development team. Preferred skills such as experience with frameworks, cloud services, and containerization enhance the developer's ability to build modern, flexible applications that can be deployed and scaled efficiently, while familiarity with Agile and CI/CD practices supports rapid and reliable software delivery.

About the Role: As a Full Stack Developer in the Information industry, you will be responsible for designing, developing, and maintaining both the front-end and back-end components of web applications that drive business solutions. Your role will involve collaborating closely with cross-functional teams including product managers, designers, and other developers to deliver seamless and scalable software products. You will ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability. Additionally, you will be tasked with troubleshooting, debugging, and upgrading existing software to enhance performance and user experience. Ultimately, your work will directly contribute to the company's ability to innovate and maintain a competitive edge in the digital marketplace across the United States. Minimum Qualifications: Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Proven experience as a Full Stack Developer or similar role with a strong portfolio of web applications. Proficiency in front-end technologies such as HTML5, CSS3, JavaScript, and frameworks like React, Angular, or Vue.js. Experience with back-end programming languages such as Node.js, Python, Ruby, Java, or .NET. Familiarity with database systems including SQL and NoSQL databases. Understanding of RESTful API design and integration. Experience with version control systems, preferably Git. Strong problem-solving skills and the ability to work independently and collaboratively. Preferred Qualifications: Master's degree in Computer Science or related discipline. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of containerization and orchestration tools like Docker and Kubernetes. Familiarity with CI/CD pipelines and automated testing frameworks. Experience working in Agile/Scrum development environments. Understanding of cybersecurity best practices and data privacy regulations. Contributions to open-source projects or active participation in developer communities. Responsibilities: Develop and maintain responsive web applications using modern front-end and back-end technologies. Collaborate with product owners and designers to translate business requirements into technical specifications and functional applications. Write clean, maintainable, and efficient code while adhering to best practices and coding standards. Perform code reviews, unit testing, and integration testing to ensure software quality and reliability. Troubleshoot, debug, and resolve software defects and performance issues in a timely manner. Participate in agile development processes including sprint planning, daily stand-ups, and retrospectives. Stay current with emerging technologies and industry trends to continuously improve development processes and product quality. Document development phases and monitor systems to ensure optimal performance and security. Skills: The required skills enable the developer to build robust and user-friendly web applications by effectively managing both client-side and server-side development tasks. Proficiency in front-end frameworks allows for creating dynamic and responsive user interfaces, while back-end expertise ensures efficient data processing and server management. Knowledge of databases and API integration is essential for seamless data flow and system interoperability. Version control skills facilitate collaborative development and codebase management, ensuring project continuity and quality. Preferred skills such as cloud computing, containerization, and CI/CD pipelines enhance deployment efficiency, scalability, and maintainability, allowing the developer to deliver high-quality software solutions in a fast-paced environment.

Job DescriptionJob Description About Drivemode: Drivemode is a California-based division of Honda Motor Co., Ltd. We are a small, passionate team of software product innovators helping Honda Automotive be competitive in the Hybrid and Electric Vehicle market. We build application experiences for mobile devices. Are you passionate about creating next-generation delightful digital experiences for automotive? Maybe you have worked at some notable automotive companies in this capacity? Would you like to work on new products and product categories at Honda and help Honda invent the future of automotive? Then we would like to hear from you! Why Drivemode: Join Drivemode for an exciting startup environment and a vibrant culture that combines impactful work, competitive compensation, and excellent benefits. By becoming a part of our team, you'll contribute to a crucial mission that revolutionizes the way people engage with vehicles, addressing both business needs and the world's environmental challenges. This presents an exceptional opportunity to be at the forefront of innovation and drive Honda's success in the Automotive market. About the Role: You'll be the manager responsible for the QA team, including processes, test planning, and test automation to ensure the quality of our mobile app meets the high standards Honda is setting with their new line of vehicles. You will work closely with Product Managers, Engineers, and Stakeholders throughout the Honda organization. Your team will test mobile app interactions on both iOS and Android across APIs and through to automotive hardware. You will aid us in leveling up the QA team to ensure the highest quality interactions for Honda drivers. We're looking for someone who has a strong sense of ownership of product features and quality, is enthusiastic about trying new technologies, and does not hesitate to do whatever it takes to get things done, even if outside your usual responsibility area. Responsibilities: Lead, mentor, and manage the quality assurance team and foster their professional growth Develop, implement, and manage quality assurance protocols and strategies to ensure quality meets international and internal standards Drive continuous improvement in QA processes and tooling including resilient automated testing and simulated/mock dependencies Oversee the design, creation, and review process of test cases and ensure they are comprehensive and align with product specifications Collaborate closely with product development teams to understand and review product specifications and requirements, ensuring QA processes are aligned with objectives Establish and maintain communication channels between relevant internal and external stakeholders such as vehicle hardware teams and tier-1 suppliers Thoroughly plan vehicle/hardware tests in coordination with external QA teams to ensure efficient and productive testing sessions Report directly to the senior management on quality assurance metrics, progress, and team performance Ensure compliance with industry standards and regulatory requirements Manage the QA team's test plans and travel to on-site testing at facilities in Japan, Ohio and Los Angeles. Qualifications: 7+ years of experience in Quality Assurance 3+ years in a QA management role Deep understanding of the SDLC Proven track record leading QA teams and managing comprehensive testing strategies for both software and hardware Strong leadership and excellent verbal, written, and presentation skills Proficiency with testing for mobile applications on Android and iOS Proficiency building and maintaining test automation for mobile applications Able to understand and analyze technical documentation Able to understand API specifications and configure standard tooling (Postman, etc) to test against them Experience planning and developing test strategies to meet project targets Experience standardizing and improving QA processes Nice to Have: Proficiency with testing Controller Area Network (CAN), LIN, and Ethernet Experience with embedded systems testing Certifications such as ISTQB or an equivalent certificate Agile experience Bluetooth testing experience This reflects the base salary for the position. In addition, the role offers a comprehensive benefits package and a progressive bonus program. The actual compensation package is determined by a variety of factors unique to each candidate, including demonstrated skills, depth and relevance of experience, and role-specific considerations. We welcome open conversations about compensation during initial discussions with all candidates. EEOC Statement Drivemode is proud of a very diverse team with employees coming from 5 continents/20 countries as of today. Diversity in our workplace has played an important part in our success; we recognize each employee's unique background, knowledge, experiences, ideas, and viewpoints which are all critical in developing a product that has the greatest impacts on drivers all over the world. Drivemode provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, gender, national origin, sexual orientation, gender identity, disability, or any other characteristics that make you unique.

Job DescriptionJob Description Location: San Diego, CA This role will require full-time on-site presence at our client site in San Diego, CA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description About Drivemode: Drivemode is a California-based division of Honda Motor Co., Ltd. We are a small, passionate team of software product innovators helping Honda Automotive be competitive in the Hybrid and Electric Vehicle market. We build application experiences for mobile devices. Are you passionate about creating next-generation delightful digital experiences for automotive? Maybe you have worked at some notable automotive companies in this capacity? Would you like to work on new products and product categories at Honda and help Honda invent the future of automotive? Then we would like to hear from you! Why Drivemode: Join Drivemode for an exciting startup environment and a vibrant culture that combines impactful work, competitive compensation, and excellent benefits. By becoming a part of our team, you'll contribute to a crucial mission that revolutionizes the way people engage with vehicles, addressing both business needs and the world's environmental challenges. This presents an exceptional opportunity to be at the forefront of innovation and drive Honda's success in the Automotive market. About the Role: You'll be the manager responsible for the QA team, including processes, test planning, and test automation to ensure the quality of our mobile app meets the high standards Honda is setting with their new line of vehicles. You will work closely with Product Managers, Engineers, and Stakeholders throughout the Honda organization. Your team will test mobile app interactions on both iOS and Android across APIs and through to automotive hardware. You will aid us in leveling up the QA team to ensure the highest quality interactions for Honda drivers. We're looking for someone who has a strong sense of ownership of product features and quality, is enthusiastic about trying new technologies, and does not hesitate to do whatever it takes to get things done, even if outside your usual responsibility area. Responsibilities: Lead, mentor, and manage the quality assurance team and foster their professional growth Develop, implement, and manage quality assurance protocols and strategies to ensure quality meets international and internal standards Drive continuous improvement in QA processes and tooling including resilient automated testing and simulated/mock dependencies Oversee the design, creation, and review process of test cases and ensure they are comprehensive and align with product specifications Collaborate closely with product development teams to understand and review product specifications and requirements, ensuring QA processes are aligned with objectives Establish and maintain communication channels between relevant internal and external stakeholders such as vehicle hardware teams and tier-1 suppliers Thoroughly plan vehicle/hardware tests in coordination with external QA teams to ensure efficient and productive testing sessions Report directly to the senior management on quality assurance metrics, progress, and team performance Ensure compliance with industry standards and regulatory requirements Manage the QA team's test plans and travel to on-site testing at facilities in Japan, Ohio and Los Angeles. Qualifications: 7+ years of experience in Quality Assurance 3+ years in a QA management role Deep understanding of the SDLC Proven track record leading QA teams and managing comprehensive testing strategies for both software and hardware Strong leadership and excellent verbal, written, and presentation skills Proficiency with testing for mobile applications on Android and iOS Proficiency building and maintaining test automation for mobile applications Able to understand and analyze technical documentation Able to understand API specifications and configure standard tooling (Postman, etc) to test against them Experience planning and developing test strategies to meet project targets Experience standardizing and improving QA processes Nice to Have: Proficiency with testing Controller Area Network (CAN), LIN, and Ethernet Experience with embedded systems testing Certifications such as ISTQB or an equivalent certificate Agile experience Bluetooth testing experience This reflects the base salary for the position. In addition, the role offers a comprehensive benefits package and a progressive bonus program. The actual compensation package is determined by a variety of factors unique to each candidate, including demonstrated skills, depth and relevance of experience, and role-specific considerations. We welcome open conversations about compensation during initial discussions with all candidates. EEOC Statement Drivemode is proud of a very diverse team with employees coming from 5 continents/20 countries as of today. Diversity in our workplace has played an important part in our success; we recognize each employee's unique background, knowledge, experiences, ideas, and viewpoints which are all critical in developing a product that has the greatest impacts on drivers all over the world. Drivemode provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, gender, national origin, sexual orientation, gender identity, disability, or any other characteristics that make you unique.

Job DescriptionJob Description Computer Technologies Consultants (CTC) is seeking a Quality Assurance Specialist to support the United States Department of State in Arlington, VA. With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies. Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family-oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with our client you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments. Our clients' employees are their most valued asset and they invest in their people because they are in it for the long term. They are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide. Why Should You Be Interested? Direct hire position Competitive compensation and comprehensive benefits Mid-size company with room for growth Position Title: Quality Assurance Specialist Position Location: Full-Time, Hybrid (This is a hybrid position and requires recurring onsite support twice a week. Additional onsite support may be required depending on the needs of the program. Locations include DC and Arlington VA.) Daily Responsibilities: Oversee the implementation and ensure efficiency systems. Plan, perform and oversee inspection and testing of products to ensure the quality deliverables. Create, update and maintain software quality assurance's test plans, suites and scripts for the implementation of procedures to complete quality assurance testing. Exclusively responsible for finding the bugs in the software Develop and implements procedures and test plans for assuring quality in a system development environment which supports databases and applications. Develop, maintains, and upgrades automated test scripts and architectures for application products. Write, implement, and report status for system test cases for testing. Analyzes test cases and provide regular progress reports. Responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. Complete test cases to complete input validation as well as data verification Complete an assessment of how software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. Ability to review, recommend improvements, on processes, procedures, and workflows Reporting to the Project Manager, regularly, with regard to the quality and condition of the testing Researching software products for feasibility and feature-set Provide guidance and support to other developers and QA. The requirements as stated above reflect industry standards. Required Years of Experience (min): A minimum of 8 years of professional experience in quality assurance is required. A minimum of 8 years related in the IT security field. Required Degree: BS/BA degree in Computer Science, Information Sciences, or related IT discipline Allowable Substitution: Additional ten (10) years of related professional experience can be substituted for a BS/BA degree. Required Experience: Design, implements, and conduct test and evaluation procedures to ensure system and business requirements are met. Expert QA knowledge in order to evaluate, recommend, and implement automated test tools and strategies. Conduct QA audits, reviews and analyzes data and documentation. Expert knowledge and experience with .NET environments and Azure DevOps The minimum experience and education requirements for this position are due to the complexity, at the project level, of the tasks at hand. Required Clearance: Secret Clearance Pay Information Full-Time Salary Range: $80k - $95k Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.

Job DescriptionJob Description Location: Cambridge, MA This role will require full-time on-site presence at our client site in Cambridge, MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM

Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM

Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.

Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM

Job DescriptionJob Description Intermediate Quality Assurance Specialist About CM Labs At CM Labs Simulations, we develop high-fidelity simulation and workforce training systems that help organizations prepare safer, more skilled heavy equipment operators. Powered by our proprietary physics-based technology and Vortex Studio platform, our solutions combine simulation software, authentic machine behavior, and professional-grade simulator hardware and controls for customers in construction, ports, utilities, industrial, and defense sectors. About the role CM Labs is looking for an Intermediate Quality Assurance Specialist to join our team in Sandy, Utah. In this role, you will help ensure the quality of our software applications and immersive simulator systems through hands-on testing, thoughtful investigation, and clear documentation. You will work alongside other QA professionals, technical designers, developers, and product managers across local and distributed teams. Your primary responsibility will be validating our simulation curriculum products and releases across software and simulator environments. As a secondary responsibility, you will investigate customer-reported issues affecting current and legacy CM Labs products, working with Customer Support and Development to reproduce problems, identify contributing factors, validate fixes, and communicate possible workarounds. You will take ownership of end-to-end test planning and execution for assigned features and communicate release readiness through clear reporting of test coverage, results, open defects, risks, and recommendations. Responsibilities Plan and perform functional, integration, regression, and exploratory testing of complete simulator systems, including software applications, simulator computers, displays, controls, peripherals, and supported hardware configurations. Develop, maintain, and execute test plans, test cases, and other testing documentation. Record test results and provide clear evidence of coverage, outcomes, defects, and remaining risks. Identify, reproduce, investigate, and document defects with the information needed for effective resolution. Participate in Agile development activities and collaborate with team members throughout planning, development, testing, and release. Participate in discussions about test strategy, release readiness, and product quality. Validate fixes for reported defects and confirm that the expected behavior has been restored without introducing regressions. Provide timely updates, raise risks or blockers, and coordinate testing activities with colleagues. Regularly monitor incoming support issues and investigate technical issues escalated by Customer Support for current and legacy CM Labs products, reproducing customer configurations where practical and identifying software, configuration, hardware, or compatibility factors contributing to the issue. Communicate investigation findings, reproduction steps, and potential workarounds clearly to Development, Customer Support, and customers when appropriate. Share responsibility for the setup, configuration, organization, and operational readiness of simulator equipment, computers, and test environments in the testing lab. Contribute to improvements in QA practices, product knowledge, and team documentation. Required qualifications Two to three years of professional experience in a software QA or testing role. Understanding of QA fundamentals and software testing concepts, including test planning, test execution, defect reporting, and regression testing. Strong analytical and troubleshooting skills, with the ability to investigate unfamiliar problems methodically. Ability to produce clear, accurate, and useful test plans, release documentation, and technical documentation. Strong organizational skills, with the ability to manage changing priorities and contribute effectively to multiple workstreams. Comfortable troubleshooting Windows-based applications and integrated computer systems using logs, configuration files, command-line tools, and other diagnostic information. Experience reading, modifying, and troubleshooting data and configuration files in formats such as XML, JSON, and CSV. Working knowledge of computer hardware, peripherals, and basic networking concepts. Ability to understand software configurations, versions, dependencies, and system interactions when investigating defects. Effective written and verbal communication skills. Able to work from the Sandy office a minimum of two days per week, with additional onsite presence when testing activities require it. Preferred qualifications Experience testing systems that integrate software with computer hardware, controls, peripherals, or simulator equipment. Experience with system configuration, computer hardware, networking, and technical support. Experience using development and defect-management tools such as Jira, Confluence, Git, or GitHub. Experience investigating issues reported from production or customer environments. Familiarity with scripting or programming languages such as Python, PowerShell, C#, or similar for diagnostics, data analysis, test utilities, or automation. Experience developing or maintaining automated tests, test utilities, or regression tools, including API testing or integration with CI/CD pipelines. Familiarity with simulation, gaming, or virtual reality products and development environments. Relevant technical education, training, or professional certification. What will help you succeed A proactive approach, a willingness to take ownership of your work, and the judgment to seek guidance when needed. Curiosity about how complex systems work and a strong capacity to learn new concepts. Attention to detail without losing sight of overall product quality and risk. A collaborative mindset and the ability to work with distributed teams. The ability to balance planned testing activities, support investigations, documentation, and emerging priorities. Benefits CM Labs offers a competitive benefits package, including: Generous vacation and paid time off Health, dental, and vision benefits 401(k) plan with company matching Summer Fridays Additional time off during the holiday season Hybrid work environment with flexibility based on testing needs

Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details

Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details

Job DescriptionJob Description Intermediate Quality Assurance Specialist About CM Labs At CM Labs Simulations, we develop high-fidelity simulation and workforce training systems that help organizations prepare safer, more skilled heavy equipment operators. Powered by our proprietary physics-based technology and Vortex Studio platform, our solutions combine simulation software, authentic machine behavior, and professional-grade simulator hardware and controls for customers in construction, ports, utilities, industrial, and defense sectors. About the role CM Labs is looking for an Intermediate Quality Assurance Specialist to join our team in Sandy, Utah. In this role, you will help ensure the quality of our software applications and immersive simulator systems through hands-on testing, thoughtful investigation, and clear documentation. You will work alongside other QA professionals, technical designers, developers, and product managers across local and distributed teams. Your primary responsibility will be validating our simulation curriculum products and releases across software and simulator environments. As a secondary responsibility, you will investigate customer-reported issues affecting current and legacy CM Labs products, working with Customer Support and Development to reproduce problems, identify contributing factors, validate fixes, and communicate possible workarounds. You will take ownership of end-to-end test planning and execution for assigned features and communicate release readiness through clear reporting of test coverage, results, open defects, risks, and recommendations. Responsibilities Plan and perform functional, integration, regression, and exploratory testing of complete simulator systems, including software applications, simulator computers, displays, controls, peripherals, and supported hardware configurations. Develop, maintain, and execute test plans, test cases, and other testing documentation. Record test results and provide clear evidence of coverage, outcomes, defects, and remaining risks. Identify, reproduce, investigate, and document defects with the information needed for effective resolution. Participate in Agile development activities and collaborate with team members throughout planning, development, testing, and release. Participate in discussions about test strategy, release readiness, and product quality. Validate fixes for reported defects and confirm that the expected behavior has been restored without introducing regressions. Provide timely updates, raise risks or blockers, and coordinate testing activities with colleagues. Regularly monitor incoming support issues and investigate technical issues escalated by Customer Support for current and legacy CM Labs products, reproducing customer configurations where practical and identifying software, configuration, hardware, or compatibility factors contributing to the issue. Communicate investigation findings, reproduction steps, and potential workarounds clearly to Development, Customer Support, and customers when appropriate. Share responsibility for the setup, configuration, organization, and operational readiness of simulator equipment, computers, and test environments in the testing lab. Contribute to improvements in QA practices, product knowledge, and team documentation. Required qualifications Two to three years of professional experience in a software QA or testing role. Understanding of QA fundamentals and software testing concepts, including test planning, test execution, defect reporting, and regression testing. Strong analytical and troubleshooting skills, with the ability to investigate unfamiliar problems methodically. Ability to produce clear, accurate, and useful test plans, release documentation, and technical documentation. Strong organizational skills, with the ability to manage changing priorities and contribute effectively to multiple workstreams. Comfortable troubleshooting Windows-based applications and integrated computer systems using logs, configuration files, command-line tools, and other diagnostic information. Experience reading, modifying, and troubleshooting data and configuration files in formats such as XML, JSON, and CSV. Working knowledge of computer hardware, peripherals, and basic networking concepts. Ability to understand software configurations, versions, dependencies, and system interactions when investigating defects. Effective written and verbal communication skills. Able to work from the Sandy office a minimum of two days per week, with additional onsite presence when testing activities require it. Preferred qualifications Experience testing systems that integrate software with computer hardware, controls, peripherals, or simulator equipment. Experience with system configuration, computer hardware, networking, and technical support. Experience using development and defect-management tools such as Jira, Confluence, Git, or GitHub. Experience investigating issues reported from production or customer environments. Familiarity with scripting or programming languages such as Python, PowerShell, C#, or similar for diagnostics, data analysis, test utilities, or automation. Experience developing or maintaining automated tests, test utilities, or regression tools, including API testing or integration with CI/CD pipelines. Familiarity with simulation, gaming, or virtual reality products and development environments. Relevant technical education, training, or professional certification. What will help you succeed A proactive approach, a willingness to take ownership of your work, and the judgment to seek guidance when needed. Curiosity about how complex systems work and a strong capacity to learn new concepts. Attention to detail without losing sight of overall product quality and risk. A collaborative mindset and the ability to work with distributed teams. The ability to balance planned testing activities, support investigations, documentation, and emerging priorities. Benefits CM Labs offers a competitive benefits package, including: Generous vacation and paid time off Health, dental, and vision benefits 401(k) plan with company matching Summer Fridays Additional time off during the holiday season Hybrid work environment with flexibility based on testing needs

Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.

Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.