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Change Control & Configuration Manager - Intermediate (Fed Gov)
RE/SPEC Inc. Reston, Virginia
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking to hire an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. Qualifications REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: . click apply for full job details
09/23/2026
Full time
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking to hire an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. Qualifications REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: . click apply for full job details
Vice President of Technology & Security
ECS4KIDS Jacksonville, Florida
Description JOIN THE ECS4Kids TEAM ECS4Kids (formerly Episcopal Children's Services) is a 2026 Top Workplace that honors young children's immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children's well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills. Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida. ECS4Kids offers a competitive benefit package which includes: Medical, dental and vision insurance 403(b) plan with 5% employer match Employee Assistance Program (EAP) Long-term & short-term disability insurance Employer-paid life insurance Paid holidays Generous paid time off Career development Qualifying employer for Public Service Loan Forgiveness Program Salary commensurate with experience. GENERAL DESCRIPTION: The Vice President of Technology & Security serves as a strategic technology partner to executive leadership, translating agency goals into a multi-year technology and security roadmap. The Vice President provides strategic leadership and oversight of all IT and information security functions for Episcopal Children's Services (ECS4Kids), ensuring the reliability, security, compliance, and effectiveness of the agency's technology infrastructure, cloud platforms, telecommunications, and information assets across a 24-county service territory in Florida and Georgia. Serving as the agency's Information Systems Security Oficer (ISSO), the Vice President owns cybersecurity, data governance, business continuity/disaster recovery, vendor management, technology planning, and regulatory compliance, and protects sensitive child, family, employee, and agency information. The role develops technology policies, procedures, and security controls that align with organizational strategy, compliance requirements, and risk tolerance. The Vice President advises executive leadership and the Board of Directors on technology strategy, cybersecurity risk, and emerging technologies, and builds the technical and leadership capacity of a lean IT team supporting more than 1,000 end users across the agency's geographic footprint. In a department of this size, the Vice President is expected to operate as a player-coach - moving fluidly between strategic leadership and direct technical engagement as operational demands require. Major Responsibilities Partner with leadership to anticipate technology needs, develop a multi-year technology roadmap, and identify opportunities to improve business processes, service delivery, and efficiency through technology. Partner with Fiscal, Grants, and Program leadership to align technology investment with agency growth, funder priorities, and grant competitiveness. Serve as liaison between users, departments, vendors, and technical support providers, and report on technology performance, risk, and compliance to executive leadership and the Board. SaaS & Cloud Platform Management Oversee administration, configuration, security, and integration of the agency's SaaS ecosystem, including Microsoft 365, NetSuite (ERP), Paylocity (HCM), and other critical cloud platforms used across all program operations. Lead evaluation, selection, procurement, contract negotiation, and lifecycle management of SaaS and technology vendors, ensuring vendors meet security, compliance, and performance obligations. Maintain system access controls, identity management, and MFA enforcement across all cloud platforms; ensure proper ofboarding and access revocation protocols. Oversee implementation, upgrades, and vendor support of software, enterprise platforms, and network infrastructure, coordinating with the IT Manager and Specialists across the territory. Manage IT infrastructure - networks, cloud platforms, servers, telecommunications, and end-user devices - and oversee implementation, upgrades, and vendor support of software and enterprise platforms. Telecommunications & End User Support Manage IT asset lifecycle - end-user devices, mobile devices, peripherals - including procurement, deployment, tracking, and disposal, maintaining property custodian responsibilities. Oversee end user support operations, establishing service standards, escalation protocols, and performance metrics for the IT team's helpdesk and field support functions. Ensure the continuous availability of telecommunications infrastructure - internet connectivity, VoIP, and network services - across all 24 counties of the agency's service territory, minimizing downtime for more than 1,000 end users. Serve as ECS's Information Systems Security Oficer (ISSO), leading a comprehensive cybersecurity program: risk assessments, vulnerability and threat management, identity/access controls, MFA, endpoint protection, security monitoring, and awareness training (including for Microsoft 365, NetSuite, Paylocity, and other cloud systems). Lead incident response for cybersecurity events and data breaches, including investigation, containment, recovery, and required notiications. Provide direct technical support and hands-on problem-solving when escalated issues exceed team capacity or require executive-level intervention - including troubleshooting critical system outages, network failures, SaaS misconfigurations, or security incidents alongside IT staff. Serve as subject matter expert for third-party compliance documentation: dissect SOC 1 (Type II) and SOC 2 (Type II) reports from critical SaaS vendors, identify control deficiencies, evaluate system bridge letters, define required Complementary User Entity Controls (CUECs), and perform material weakness assessments to maintain internal compliance. Track and secure technology assets, mobile devices, and remote/cloud systems; maintain confidentiality of sensitive information encountered in the role. Establish agency-wide data governance (classification, privacy, retention, disposal, quality) and ensure database security and access controls. Ensure compliance with applicable state, federal, contractual, and funder technology and privacy requirements, including Head Start and Florida Early Learning standards; coordinate related audits, assessments, and cyber insurance requirements. Maintain documented IT policies, procedures, system/security documentation, and disaster recovery, incident response, and business continuity plans, including periodic testing and succession planning within IT. Direct technology procurement, vendor selection, contract negotiation, and lifecycle management, ensuring vendors meet security and compliance obligations. Develop and administer the annual IT operating and capital budget, including cost-beneit analysis and hardware planning; fulfill property custodian responsibilities. Supervise, coach, and develop IT staff, fostering a collaborative, customer-service-oriented, and continuously improving department. Evaluate emerging technologies (e.g., AI, automation) and establish governance and acceptable-use standards for their adoption. Serve in contract administrator/manager/supervisor and emergency duty roles as assigned; perform other related duties as assigned. These essential job functions are not a complete statement of duties. Employees may be required to perform other related duties as assigned. Requirements Education and Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Technology, or a related field. Seven (7) to ten (10) years of progressively responsible IT experience, including leadership over cybersecurity, SaaS/cloud platforms, telecommunications, end user support, vendor management, compliance, and strategic technology planning. Demonstrated experience reading and interpreting SOC 1 (Type II) and SOC 2 (Type II) audit reports, evaluating bridge letters, defining CUECs, and conducting material weakness assessments in a compliance context. Experience leading information security initiatives, technology projects, and business continuity/transformation efforts preferred. Experience in nonprofit, education, healthcare, human services, government, or similarly regulated environments preferred. (A comparable amount of training, education, or experience can be substituted for minimum qualifications.) Skills, Knowledge and Abilities Ability to provide strategic, forward-looking IT leadership, identifying risks and recommending proactive improvements. Demonstrated ability to operate effectively at both the strategic and operational level - equally comfortable presenting cybersecurity risk to the Board and troubleshooting a network outage or SaaS misconfiguration alongside IT staff. Ability to deine problems, interpret technical and diagrammatic instructions, and draw valid conclusions from data click apply for full job details
09/23/2026
Full time
Description JOIN THE ECS4Kids TEAM ECS4Kids (formerly Episcopal Children's Services) is a 2026 Top Workplace that honors young children's immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children's well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills. Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida. ECS4Kids offers a competitive benefit package which includes: Medical, dental and vision insurance 403(b) plan with 5% employer match Employee Assistance Program (EAP) Long-term & short-term disability insurance Employer-paid life insurance Paid holidays Generous paid time off Career development Qualifying employer for Public Service Loan Forgiveness Program Salary commensurate with experience. GENERAL DESCRIPTION: The Vice President of Technology & Security serves as a strategic technology partner to executive leadership, translating agency goals into a multi-year technology and security roadmap. The Vice President provides strategic leadership and oversight of all IT and information security functions for Episcopal Children's Services (ECS4Kids), ensuring the reliability, security, compliance, and effectiveness of the agency's technology infrastructure, cloud platforms, telecommunications, and information assets across a 24-county service territory in Florida and Georgia. Serving as the agency's Information Systems Security Oficer (ISSO), the Vice President owns cybersecurity, data governance, business continuity/disaster recovery, vendor management, technology planning, and regulatory compliance, and protects sensitive child, family, employee, and agency information. The role develops technology policies, procedures, and security controls that align with organizational strategy, compliance requirements, and risk tolerance. The Vice President advises executive leadership and the Board of Directors on technology strategy, cybersecurity risk, and emerging technologies, and builds the technical and leadership capacity of a lean IT team supporting more than 1,000 end users across the agency's geographic footprint. In a department of this size, the Vice President is expected to operate as a player-coach - moving fluidly between strategic leadership and direct technical engagement as operational demands require. Major Responsibilities Partner with leadership to anticipate technology needs, develop a multi-year technology roadmap, and identify opportunities to improve business processes, service delivery, and efficiency through technology. Partner with Fiscal, Grants, and Program leadership to align technology investment with agency growth, funder priorities, and grant competitiveness. Serve as liaison between users, departments, vendors, and technical support providers, and report on technology performance, risk, and compliance to executive leadership and the Board. SaaS & Cloud Platform Management Oversee administration, configuration, security, and integration of the agency's SaaS ecosystem, including Microsoft 365, NetSuite (ERP), Paylocity (HCM), and other critical cloud platforms used across all program operations. Lead evaluation, selection, procurement, contract negotiation, and lifecycle management of SaaS and technology vendors, ensuring vendors meet security, compliance, and performance obligations. Maintain system access controls, identity management, and MFA enforcement across all cloud platforms; ensure proper ofboarding and access revocation protocols. Oversee implementation, upgrades, and vendor support of software, enterprise platforms, and network infrastructure, coordinating with the IT Manager and Specialists across the territory. Manage IT infrastructure - networks, cloud platforms, servers, telecommunications, and end-user devices - and oversee implementation, upgrades, and vendor support of software and enterprise platforms. Telecommunications & End User Support Manage IT asset lifecycle - end-user devices, mobile devices, peripherals - including procurement, deployment, tracking, and disposal, maintaining property custodian responsibilities. Oversee end user support operations, establishing service standards, escalation protocols, and performance metrics for the IT team's helpdesk and field support functions. Ensure the continuous availability of telecommunications infrastructure - internet connectivity, VoIP, and network services - across all 24 counties of the agency's service territory, minimizing downtime for more than 1,000 end users. Serve as ECS's Information Systems Security Oficer (ISSO), leading a comprehensive cybersecurity program: risk assessments, vulnerability and threat management, identity/access controls, MFA, endpoint protection, security monitoring, and awareness training (including for Microsoft 365, NetSuite, Paylocity, and other cloud systems). Lead incident response for cybersecurity events and data breaches, including investigation, containment, recovery, and required notiications. Provide direct technical support and hands-on problem-solving when escalated issues exceed team capacity or require executive-level intervention - including troubleshooting critical system outages, network failures, SaaS misconfigurations, or security incidents alongside IT staff. Serve as subject matter expert for third-party compliance documentation: dissect SOC 1 (Type II) and SOC 2 (Type II) reports from critical SaaS vendors, identify control deficiencies, evaluate system bridge letters, define required Complementary User Entity Controls (CUECs), and perform material weakness assessments to maintain internal compliance. Track and secure technology assets, mobile devices, and remote/cloud systems; maintain confidentiality of sensitive information encountered in the role. Establish agency-wide data governance (classification, privacy, retention, disposal, quality) and ensure database security and access controls. Ensure compliance with applicable state, federal, contractual, and funder technology and privacy requirements, including Head Start and Florida Early Learning standards; coordinate related audits, assessments, and cyber insurance requirements. Maintain documented IT policies, procedures, system/security documentation, and disaster recovery, incident response, and business continuity plans, including periodic testing and succession planning within IT. Direct technology procurement, vendor selection, contract negotiation, and lifecycle management, ensuring vendors meet security and compliance obligations. Develop and administer the annual IT operating and capital budget, including cost-beneit analysis and hardware planning; fulfill property custodian responsibilities. Supervise, coach, and develop IT staff, fostering a collaborative, customer-service-oriented, and continuously improving department. Evaluate emerging technologies (e.g., AI, automation) and establish governance and acceptable-use standards for their adoption. Serve in contract administrator/manager/supervisor and emergency duty roles as assigned; perform other related duties as assigned. These essential job functions are not a complete statement of duties. Employees may be required to perform other related duties as assigned. Requirements Education and Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Technology, or a related field. Seven (7) to ten (10) years of progressively responsible IT experience, including leadership over cybersecurity, SaaS/cloud platforms, telecommunications, end user support, vendor management, compliance, and strategic technology planning. Demonstrated experience reading and interpreting SOC 1 (Type II) and SOC 2 (Type II) audit reports, evaluating bridge letters, defining CUECs, and conducting material weakness assessments in a compliance context. Experience leading information security initiatives, technology projects, and business continuity/transformation efforts preferred. Experience in nonprofit, education, healthcare, human services, government, or similarly regulated environments preferred. (A comparable amount of training, education, or experience can be substituted for minimum qualifications.) Skills, Knowledge and Abilities Ability to provide strategic, forward-looking IT leadership, identifying risks and recommending proactive improvements. Demonstrated ability to operate effectively at both the strategic and operational level - equally comfortable presenting cybersecurity risk to the Board and troubleshooting a network outage or SaaS misconfiguration alongside IT staff. Ability to deine problems, interpret technical and diagrammatic instructions, and draw valid conclusions from data click apply for full job details
Apple Client Platform Engineer (Remote, US)
Alectrona Remote, Oregon
Apple Client Platform Engineer (Remote, US) About Alectrona Customer experience is more than meeting an SLA. Our team is passionate about making Apple "just work" for our clients, because we want you to experience the delight of a truly functional technology environment, without the friction of IT getting in the way. We get excited about what we do, and we love sharing that passion with our partners. Enterprise IT becomes enjoyable again. We actually love what we do, we take a lot of pride in the quality of our work, and for us, customer experience is paramount. The SLA is not the only metric that drives us. We get deeply invested in finding ways to keep our clients as excited as we are. In an industry that hasn't changed much in over a decade, we are actively reimagining what clients should expect from technology vendors. So we want to show off what's possible not just what's been promised. We treat all people as if they're smart and know what's best. because our clients are smart, and they do know. We work with clients that inspire us, and whose missions we want to support. That mutual respect results in trusting relationships and productive communication about business pain points and solutions. We won't hide behind intimidating security-speak and IT jargon. We say what we mean, and mean for clients to understand what we say. Our clients put their people first - and so do we. Happy employees create happy customers. Downtime is expensive, and top talent shouldn't spend entire days downloading apps and setting up workstations. Our clients understand this, and demand the best for their people as a matter of business strategy. We bring a matching sense of purpose and excitement to every client engagement. What you'll do at Alectrona You will lead professional services engagements for organizations running Apple at scale. That means designing the management platform, building the parts that do not exist yet, and telling the customer the truth about what will and will not work. We're a fully remote team across multiple time zones, and we expect you to work well in that environment and be willing to meet in person a few times per year, present at conferences, and be an active member of the team. Design, deploy, and hand over Apple management platforms: MDM, identity, patching, security tooling, and the integrations that tie them together. Own services engagements end to end in accordance with our company values. You scope the work, plan it, run it, document it, and close it out. We expect you to be able to effectively manage your own time and projects. Our team enjoys this flexibility and autonomy and the responsibility that comes with it. Solve the problems that get escalated after everyone else has tried. Packet captures, log spelunking, protocol-level MDM debugging, troubleshooting undocumented behavior in macOS. Understand software development concepts: automations, integrations against vendor APIs, custom agents, deployment tooling. We don't expect you to write apps, but it is important to understand the code you're deploying and know how to fix stuff that isn't working. Challenge customers when their plan will not survive production. Arguing for a better approach is part of the job, and you have to do it well enough to keep the relationship. Run scoping calls. Uncover the business driver behind the request, and then explain what the work will take in plain language. Support our small and medium business managed services customers alongside the rest of the Alectrona team. Provide technical support and guidance to our managed services customers, including properly recording notes, updating documentation, and resolving tickets within SLA targets. Mentor other engineers and colleagues to raise the standards and help everyone learn. Shape new products and services. Alectrona builds its own software, and the ideas come from the field. Perform all job responsibilities in alignment with the core values, mission and purpose of the organization. Adhere to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity. Support and promote a positive, inclusive workplace where the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and expressed in our work. What we're looking for This is a high mid-level to senior role. We are looking for an engineer who is an expert in Apple management and knows the rest of IT well enough to work across the whole stack a customer runs. You will be supporting a variety of customer types, from end users to IT managers. Apple and endpoint management Deep experience managing Apple devices in a variety of types of environments. This means complex management beyond help desk support and basic engineering Solid hands-on expertise in at least two enterprise Apple device management platforms, and the ability to pick up the others fast. Our work spans Jamf Pro, Microsoft Intune, Omnissa Workspace ONE, Fleet, Iru (formerly Kandji), Addigy and Mosyle. Command of the Apple management stack itself, not just one vendor's console: this includes an understanding of the MDM protocol, Declarative Device Management, Automated Device Enrollment and Apple Business, APNs, configuration profiles, TCC and PPPC, FileVault, code signing and notarization, Platform SSO, etc. Experience migrating fleets between platforms, and a solid understanding of what each vendor does well and where another solution might be stronger. Software/DevOps skills for managing endpoints You are familiar with more than just using basic shell scripts. Confidence in writing your own Shell scripts and troubleshooting code at a minimum. Swift, Python, Go or other experience is a plus. Use AI to accelerate and complement your code, not as a wholesale replacement. We want efficiency, productivity, and anti-slop creativity. At Alectrona, we view AI not as a replacement for human expertise, but as a multiplier for your existing skills. Using git, participating in code review, leveraging CI, and testing and packaging are part of how you work, not something another team does for you. You leverage APIs, webhooks, and automation workflows to complete tasks and build processes that scale. The rest of IT IP networking: familiar with TCP/IP, DNS, DHCP, routing, 802.1X, VPN, proxies and TLS inspection. Server and identity administration: supporting Platform SSO, WebAuthn, Entra ID, Okta, Google Workspace, Active Directory, SAML, OIDC, SCIM, Kerberos, and certificate authorities. Security and compliance: CIS Benchmarks, NIST 800-53, SOC 2, ISO 27001, endpoint detection tooling, vulnerability management, and how each of these applies to securing Macs in production. Working with customers Experience and confidence delivering paid professional services or consulting to external customers. You are comfortable actively leading and training customers on implementing configuration changes when we aren't provided direct access to systems. Experience and confidence in supporting end users and small businesses in our managed services operation. You explain complex technical work to people who do not share your background, in writing and out loud. You participate in discovery, kickoff, and project scoping calls as the engineering voice; ask good questions and translate client context into technical decisions. You have the confidence to stand up for what's right, whether it's about a technical best practice or just common sense. You challenge your customer to think differently and maintain trust in our recommendations. You stay steady when a project goes sideways, the workload swings, or a customer is unhappy. Fluent English language proficiency (required). Education and certifications Four-year degree, or the equivalent in experience and knowledge. We understand these skills don't come from higher education alone. Appreciated, but not required; however, you should have the skill to obtain any or all of these certifications quickly: Apple Certified IT Professional, Jamf Certified Expert (400), Microsoft MD-102, CompTIA Network+ and Security+, CISSP. If you don't have certs, you will be expected to obtain them in the first few months of employment. You're the right fit for Alectrona if You enjoy your work and enjoy helping the people around you without being asked. You seek out perspectives that are not your own. You are curious and resourceful; you dig into the parts nobody else wants, and you improve on your own work. New challenges excite you rather than worry you. You take calculated risks and share your mistakes with the team so we can all improve. You approach hard conversations with empathy. Like us, you enjoy solving the really hard problems as a team and hearing how we've significantly improved our clients' working environment. We're serious about building a great place to work where we all get to enjoy what we do together. Pay and benefits The approximate annual compensation range for this role is $95,000 to $165,000, including base salary and any related bonuses or commissions. In addition, Alectrona provides benefits, including 401(k) (6% non-elective company contribution), group medical, dental, vision insurance (99% paid by Alectrona), and an unlimited vacation policy.
09/23/2026
Full time
Apple Client Platform Engineer (Remote, US) About Alectrona Customer experience is more than meeting an SLA. Our team is passionate about making Apple "just work" for our clients, because we want you to experience the delight of a truly functional technology environment, without the friction of IT getting in the way. We get excited about what we do, and we love sharing that passion with our partners. Enterprise IT becomes enjoyable again. We actually love what we do, we take a lot of pride in the quality of our work, and for us, customer experience is paramount. The SLA is not the only metric that drives us. We get deeply invested in finding ways to keep our clients as excited as we are. In an industry that hasn't changed much in over a decade, we are actively reimagining what clients should expect from technology vendors. So we want to show off what's possible not just what's been promised. We treat all people as if they're smart and know what's best. because our clients are smart, and they do know. We work with clients that inspire us, and whose missions we want to support. That mutual respect results in trusting relationships and productive communication about business pain points and solutions. We won't hide behind intimidating security-speak and IT jargon. We say what we mean, and mean for clients to understand what we say. Our clients put their people first - and so do we. Happy employees create happy customers. Downtime is expensive, and top talent shouldn't spend entire days downloading apps and setting up workstations. Our clients understand this, and demand the best for their people as a matter of business strategy. We bring a matching sense of purpose and excitement to every client engagement. What you'll do at Alectrona You will lead professional services engagements for organizations running Apple at scale. That means designing the management platform, building the parts that do not exist yet, and telling the customer the truth about what will and will not work. We're a fully remote team across multiple time zones, and we expect you to work well in that environment and be willing to meet in person a few times per year, present at conferences, and be an active member of the team. Design, deploy, and hand over Apple management platforms: MDM, identity, patching, security tooling, and the integrations that tie them together. Own services engagements end to end in accordance with our company values. You scope the work, plan it, run it, document it, and close it out. We expect you to be able to effectively manage your own time and projects. Our team enjoys this flexibility and autonomy and the responsibility that comes with it. Solve the problems that get escalated after everyone else has tried. Packet captures, log spelunking, protocol-level MDM debugging, troubleshooting undocumented behavior in macOS. Understand software development concepts: automations, integrations against vendor APIs, custom agents, deployment tooling. We don't expect you to write apps, but it is important to understand the code you're deploying and know how to fix stuff that isn't working. Challenge customers when their plan will not survive production. Arguing for a better approach is part of the job, and you have to do it well enough to keep the relationship. Run scoping calls. Uncover the business driver behind the request, and then explain what the work will take in plain language. Support our small and medium business managed services customers alongside the rest of the Alectrona team. Provide technical support and guidance to our managed services customers, including properly recording notes, updating documentation, and resolving tickets within SLA targets. Mentor other engineers and colleagues to raise the standards and help everyone learn. Shape new products and services. Alectrona builds its own software, and the ideas come from the field. Perform all job responsibilities in alignment with the core values, mission and purpose of the organization. Adhere to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity. Support and promote a positive, inclusive workplace where the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and expressed in our work. What we're looking for This is a high mid-level to senior role. We are looking for an engineer who is an expert in Apple management and knows the rest of IT well enough to work across the whole stack a customer runs. You will be supporting a variety of customer types, from end users to IT managers. Apple and endpoint management Deep experience managing Apple devices in a variety of types of environments. This means complex management beyond help desk support and basic engineering Solid hands-on expertise in at least two enterprise Apple device management platforms, and the ability to pick up the others fast. Our work spans Jamf Pro, Microsoft Intune, Omnissa Workspace ONE, Fleet, Iru (formerly Kandji), Addigy and Mosyle. Command of the Apple management stack itself, not just one vendor's console: this includes an understanding of the MDM protocol, Declarative Device Management, Automated Device Enrollment and Apple Business, APNs, configuration profiles, TCC and PPPC, FileVault, code signing and notarization, Platform SSO, etc. Experience migrating fleets between platforms, and a solid understanding of what each vendor does well and where another solution might be stronger. Software/DevOps skills for managing endpoints You are familiar with more than just using basic shell scripts. Confidence in writing your own Shell scripts and troubleshooting code at a minimum. Swift, Python, Go or other experience is a plus. Use AI to accelerate and complement your code, not as a wholesale replacement. We want efficiency, productivity, and anti-slop creativity. At Alectrona, we view AI not as a replacement for human expertise, but as a multiplier for your existing skills. Using git, participating in code review, leveraging CI, and testing and packaging are part of how you work, not something another team does for you. You leverage APIs, webhooks, and automation workflows to complete tasks and build processes that scale. The rest of IT IP networking: familiar with TCP/IP, DNS, DHCP, routing, 802.1X, VPN, proxies and TLS inspection. Server and identity administration: supporting Platform SSO, WebAuthn, Entra ID, Okta, Google Workspace, Active Directory, SAML, OIDC, SCIM, Kerberos, and certificate authorities. Security and compliance: CIS Benchmarks, NIST 800-53, SOC 2, ISO 27001, endpoint detection tooling, vulnerability management, and how each of these applies to securing Macs in production. Working with customers Experience and confidence delivering paid professional services or consulting to external customers. You are comfortable actively leading and training customers on implementing configuration changes when we aren't provided direct access to systems. Experience and confidence in supporting end users and small businesses in our managed services operation. You explain complex technical work to people who do not share your background, in writing and out loud. You participate in discovery, kickoff, and project scoping calls as the engineering voice; ask good questions and translate client context into technical decisions. You have the confidence to stand up for what's right, whether it's about a technical best practice or just common sense. You challenge your customer to think differently and maintain trust in our recommendations. You stay steady when a project goes sideways, the workload swings, or a customer is unhappy. Fluent English language proficiency (required). Education and certifications Four-year degree, or the equivalent in experience and knowledge. We understand these skills don't come from higher education alone. Appreciated, but not required; however, you should have the skill to obtain any or all of these certifications quickly: Apple Certified IT Professional, Jamf Certified Expert (400), Microsoft MD-102, CompTIA Network+ and Security+, CISSP. If you don't have certs, you will be expected to obtain them in the first few months of employment. You're the right fit for Alectrona if You enjoy your work and enjoy helping the people around you without being asked. You seek out perspectives that are not your own. You are curious and resourceful; you dig into the parts nobody else wants, and you improve on your own work. New challenges excite you rather than worry you. You take calculated risks and share your mistakes with the team so we can all improve. You approach hard conversations with empathy. Like us, you enjoy solving the really hard problems as a team and hearing how we've significantly improved our clients' working environment. We're serious about building a great place to work where we all get to enjoy what we do together. Pay and benefits The approximate annual compensation range for this role is $95,000 to $165,000, including base salary and any related bonuses or commissions. In addition, Alectrona provides benefits, including 401(k) (6% non-elective company contribution), group medical, dental, vision insurance (99% paid by Alectrona), and an unlimited vacation policy.
Staff Software Architect
PitchBook Data Seattle, Washington
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! As a Staff Software Architect within the Product organization, you will be responsible for architecting and delivering the next suite of services that power the PitchBook platform. You will be essential in guiding one or more technical teams to build exceptional solutions relied upon and used by thousands of PitchBook customers every day and work with PitchBook professionals around the world with the collective goal of delighting our customers and growing our business. The team will rely on your broad and deep experience in building and delivering comprehensive cloud solutions and full understanding of the team's business domain to shape principles and practices and capture just-in-time decisions based on trade-off analysis. With your strong analytical skills, you'll be able to break down abstract and complex problems into smaller problems and apply Domain Driven Design approaches such as identifying bounded contexts and establishing a decomposition process. You will be expected to devise solutions based on limited information and precedent to find creative ways to tackle challenges. It is essential that you will be able to interpret, assess, and resolve a wide range of issues and be able to select the right course of action. You will collaborate with external and internal stakeholders of different roles and backgrounds and who may have varying degrees of understanding of the domain. You may need to adapt your style of communication based on the audience you are interacting with and will be relied on to influence decisions to build optimal solutions to complex challenges. Additionally, as a technical expert in a broad set of domains, you will be expected to engage actively in promoting architecture guidelines, principles, and practices across team(s) and be a driver for consistency and alignment for cross cutting concerns using influence and effective communication with technical and non-technical stakeholders. Lastly, you exhibit a growth mindset, are willing to solicit feedback, engage others with empathy, and help create a culture of belonging, teamwork, and purpose. If you love building customer-centric solutions, strive for excellence every day, are adaptable and focused, and believe work should be fun, come join us! Primary Job Responsibilities: Architect, design, develop, and maintain components of PitchBook's services including backend with aspects of front-end related to architecture (micro front-end patterns). Hands-on development will be part of the responsibilities Ensure qualities/non-functional requirements of the platforms and products are defined, measurable, and continuously evaluated to deliver the right product to our users Document architecture evolutions (current state, future state, phasing) and communicate architecture and elaborate with teams Implement well-designed, testable, and efficient code that meets product requirements, coding standards, performance, scalability, reliability, and the organization's goals and principles Collaborate with other engineers, product managers, and other internal stakeholders in an Agile environment Provide technical guidance and perform architectural reviews with team members Design and deliver on end-to-end initiatives with little to no guidance Define and participate in processes that improve products using return on experience, root cause analysis of incidents Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Basic Qualifications: • Bachelor's Degree in Computer Science or Information Systems • 8 years minimum of experience in a Software Development or Engineering role • 4 years minimum of experience with Java • 2 years minimum of experience developing microservices • Must be authorized to work in the United States without the need for visa sponsorship now or in the future Preferred Qualifications: • Experienced in Service-Oriented & Microservices Architecture, Cloud Architecture, Domain Driven Design (DDD), Clean Architecture, and Hexagonal Architecture • Fluent in identifying and applying architecture patterns and designing RESTful API • Experience working on middleware, platform, or system of systems • Experienced with web technologies and standards (e.g., JSON, JWT) • Experienced with Amazon Web Services (AWS) and/or Google Cloud Platform (GCP) • Experienced in Spring Boot/Spring Framework • Experienced with Container orchestration software (e.g., Kubernetes) • Experience with Agentic AI architecture: Proven track record of designing systems using LLM orchestration frameworks (e.g., LangChain, LlamaIndex, or equivalent) for complex reasoning tasks • Experience designing standard interfaces and integrations with Model Context Protocol (MCP) that allow AI models and agents to securely and efficiently access structured and unstructured data • Demonstrated experience designing AI-native data backends, including schema design oriented for LLM consumption • Experienced in using AI for productivity and efficiency (GitHub Copilot, Claude, Gemini CLI, or other similar technology) • Highly experienced working within development teams in an Agile environment • Ability to handle a project through the entire software development lifecycle, end to end • Demonstrate ability to lead and/or provide guidance to junior peers across multiple teams • Excellent written and verbal communication skills • Strong problem-solving ability • Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $235,000-$280,000 Target annual bonus percentage: 15% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement . click apply for full job details
09/23/2026
Full time
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! As a Staff Software Architect within the Product organization, you will be responsible for architecting and delivering the next suite of services that power the PitchBook platform. You will be essential in guiding one or more technical teams to build exceptional solutions relied upon and used by thousands of PitchBook customers every day and work with PitchBook professionals around the world with the collective goal of delighting our customers and growing our business. The team will rely on your broad and deep experience in building and delivering comprehensive cloud solutions and full understanding of the team's business domain to shape principles and practices and capture just-in-time decisions based on trade-off analysis. With your strong analytical skills, you'll be able to break down abstract and complex problems into smaller problems and apply Domain Driven Design approaches such as identifying bounded contexts and establishing a decomposition process. You will be expected to devise solutions based on limited information and precedent to find creative ways to tackle challenges. It is essential that you will be able to interpret, assess, and resolve a wide range of issues and be able to select the right course of action. You will collaborate with external and internal stakeholders of different roles and backgrounds and who may have varying degrees of understanding of the domain. You may need to adapt your style of communication based on the audience you are interacting with and will be relied on to influence decisions to build optimal solutions to complex challenges. Additionally, as a technical expert in a broad set of domains, you will be expected to engage actively in promoting architecture guidelines, principles, and practices across team(s) and be a driver for consistency and alignment for cross cutting concerns using influence and effective communication with technical and non-technical stakeholders. Lastly, you exhibit a growth mindset, are willing to solicit feedback, engage others with empathy, and help create a culture of belonging, teamwork, and purpose. If you love building customer-centric solutions, strive for excellence every day, are adaptable and focused, and believe work should be fun, come join us! Primary Job Responsibilities: Architect, design, develop, and maintain components of PitchBook's services including backend with aspects of front-end related to architecture (micro front-end patterns). Hands-on development will be part of the responsibilities Ensure qualities/non-functional requirements of the platforms and products are defined, measurable, and continuously evaluated to deliver the right product to our users Document architecture evolutions (current state, future state, phasing) and communicate architecture and elaborate with teams Implement well-designed, testable, and efficient code that meets product requirements, coding standards, performance, scalability, reliability, and the organization's goals and principles Collaborate with other engineers, product managers, and other internal stakeholders in an Agile environment Provide technical guidance and perform architectural reviews with team members Design and deliver on end-to-end initiatives with little to no guidance Define and participate in processes that improve products using return on experience, root cause analysis of incidents Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Basic Qualifications: • Bachelor's Degree in Computer Science or Information Systems • 8 years minimum of experience in a Software Development or Engineering role • 4 years minimum of experience with Java • 2 years minimum of experience developing microservices • Must be authorized to work in the United States without the need for visa sponsorship now or in the future Preferred Qualifications: • Experienced in Service-Oriented & Microservices Architecture, Cloud Architecture, Domain Driven Design (DDD), Clean Architecture, and Hexagonal Architecture • Fluent in identifying and applying architecture patterns and designing RESTful API • Experience working on middleware, platform, or system of systems • Experienced with web technologies and standards (e.g., JSON, JWT) • Experienced with Amazon Web Services (AWS) and/or Google Cloud Platform (GCP) • Experienced in Spring Boot/Spring Framework • Experienced with Container orchestration software (e.g., Kubernetes) • Experience with Agentic AI architecture: Proven track record of designing systems using LLM orchestration frameworks (e.g., LangChain, LlamaIndex, or equivalent) for complex reasoning tasks • Experience designing standard interfaces and integrations with Model Context Protocol (MCP) that allow AI models and agents to securely and efficiently access structured and unstructured data • Demonstrated experience designing AI-native data backends, including schema design oriented for LLM consumption • Experienced in using AI for productivity and efficiency (GitHub Copilot, Claude, Gemini CLI, or other similar technology) • Highly experienced working within development teams in an Agile environment • Ability to handle a project through the entire software development lifecycle, end to end • Demonstrate ability to lead and/or provide guidance to junior peers across multiple teams • Excellent written and verbal communication skills • Strong problem-solving ability • Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $235,000-$280,000 Target annual bonus percentage: 15% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement . click apply for full job details
Testing & Validation Analyst II
MedImpact Healthcare Systems, Inc. Remote, Oregon
Exemption Status: United States of America (Non-Exempt)$29.32 - $38.85 - $48.38 "Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate." This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary The Testing & Validation Analyst II is responsible for ensuring the quality, accuracy, and reliability of systems, applications, and business processes through structured testing and validation. This role designs and executes test strategies, develops test cases, and analyzes results to identify defects, risks, and gaps against defined requirements and regulatory standards. Working cross-functionally with business stakeholders, developers, and project teams, the analyst validates that solutions meet both functional and non-functional requirements, supports defect resolution, and ensures readiness for deployment, while maintaining detailed documentation, tracking testing progress, and contributing to continuous improvement of testing methodologies, tools, and overall quality assurance practices. Essential Duties and Responsibilities include the following. Other duties may be assigned. Leverage Configuration Services best practices to validate design objectives, processes, and procedures, including development of data sets, test scenarios, expected results, and acceptance criteria. Design, standardize, and maintain testing scenarios, use cases, and expected outcomes to improve testing efficiency, consistency, and repeatability. Collaborate with business partners and cross-functional teams to validate configuration accuracy for ongoing maintenance, new client implementations, and special projects. Ensure high levels of customer satisfaction by confirming that business requirements-particularly benefit change requests-are clearly understood, accurately documented, thoroughly tested, and effectively communicated. Execute testing scenarios and analyze claims adjudication outcomes to identify discrepancies, inaccuracies, anomalies, and unintended impacts; provide recommendations and implement solutions to improve configuration accuracy and performance. Support and mentor team members by assisting in the development and analysis of complex test plans, design validations, and execution strategies. Contribute to continuous quality improvement by adhering to departmental standards and proactively identifying opportunities to enhance processes, tools, and overall testing efficiency. Validate adjudication configurations and support the promotion of approved changes from test environments to production in accordance with established governance and best practices. Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 3+ years' experience or equivalent combination of education and experience Computer Skills Intermediate to advanced knowledge of MS Office / Word, Excel PowerPoint, and Outlook. Experience as an advanced user of multiple business software applications and working knowledge of key technical applications such as SQL, Oracle based platforms, and Golden 32. Experience in SQL queries and writing test plans/ cases required. Certificates, Licenses, Registrations Pharmacy Technician License or National Certification preferred but not required. Other Skills and Abilities Strong knowledge of software testing methodologies (UAT, integration, regression, end-to-end testing) Ability to design complex test scenarios, use cases, and acceptance criteria Ability to clearly translate business requirements into testable conditions Ability to gather and document business requirements and client specifications Advanced ability to analyze claims adjudication results and interpret discrepancies Strong stakeholder engagement skills across business, IT, and operations Excellent written and verbal communication, especially for documenting test results and issues Capability to present findings and recommendations to leadership or non-technical stakeholders Knowledge of healthcare/Medicaid/FFS and MCO program structures Understanding of data validation and environment promotion processes Ability to manage multiple priorities in a fast-paced environment Detail-oriented with a high degree of accuracy and accountability Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Composure Decision Quality Organizational Agility Problem Solving Customer Focus Drive for Results Peer Relations Time Management Dealing with Ambiguity Learning on the Fly Political Savvy Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., "close vision") to accurately read fine print, view computer screens, and handle small objects. Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Work Location This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients . click apply for full job details
09/23/2026
Full time
Exemption Status: United States of America (Non-Exempt)$29.32 - $38.85 - $48.38 "Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate." This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary The Testing & Validation Analyst II is responsible for ensuring the quality, accuracy, and reliability of systems, applications, and business processes through structured testing and validation. This role designs and executes test strategies, develops test cases, and analyzes results to identify defects, risks, and gaps against defined requirements and regulatory standards. Working cross-functionally with business stakeholders, developers, and project teams, the analyst validates that solutions meet both functional and non-functional requirements, supports defect resolution, and ensures readiness for deployment, while maintaining detailed documentation, tracking testing progress, and contributing to continuous improvement of testing methodologies, tools, and overall quality assurance practices. Essential Duties and Responsibilities include the following. Other duties may be assigned. Leverage Configuration Services best practices to validate design objectives, processes, and procedures, including development of data sets, test scenarios, expected results, and acceptance criteria. Design, standardize, and maintain testing scenarios, use cases, and expected outcomes to improve testing efficiency, consistency, and repeatability. Collaborate with business partners and cross-functional teams to validate configuration accuracy for ongoing maintenance, new client implementations, and special projects. Ensure high levels of customer satisfaction by confirming that business requirements-particularly benefit change requests-are clearly understood, accurately documented, thoroughly tested, and effectively communicated. Execute testing scenarios and analyze claims adjudication outcomes to identify discrepancies, inaccuracies, anomalies, and unintended impacts; provide recommendations and implement solutions to improve configuration accuracy and performance. Support and mentor team members by assisting in the development and analysis of complex test plans, design validations, and execution strategies. Contribute to continuous quality improvement by adhering to departmental standards and proactively identifying opportunities to enhance processes, tools, and overall testing efficiency. Validate adjudication configurations and support the promotion of approved changes from test environments to production in accordance with established governance and best practices. Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 3+ years' experience or equivalent combination of education and experience Computer Skills Intermediate to advanced knowledge of MS Office / Word, Excel PowerPoint, and Outlook. Experience as an advanced user of multiple business software applications and working knowledge of key technical applications such as SQL, Oracle based platforms, and Golden 32. Experience in SQL queries and writing test plans/ cases required. Certificates, Licenses, Registrations Pharmacy Technician License or National Certification preferred but not required. Other Skills and Abilities Strong knowledge of software testing methodologies (UAT, integration, regression, end-to-end testing) Ability to design complex test scenarios, use cases, and acceptance criteria Ability to clearly translate business requirements into testable conditions Ability to gather and document business requirements and client specifications Advanced ability to analyze claims adjudication results and interpret discrepancies Strong stakeholder engagement skills across business, IT, and operations Excellent written and verbal communication, especially for documenting test results and issues Capability to present findings and recommendations to leadership or non-technical stakeholders Knowledge of healthcare/Medicaid/FFS and MCO program structures Understanding of data validation and environment promotion processes Ability to manage multiple priorities in a fast-paced environment Detail-oriented with a high degree of accuracy and accountability Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Composure Decision Quality Organizational Agility Problem Solving Customer Focus Drive for Results Peer Relations Time Management Dealing with Ambiguity Learning on the Fly Political Savvy Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., "close vision") to accurately read fine print, view computer screens, and handle small objects. Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Work Location This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients . click apply for full job details
Raytheon
Software Engineer II
Raytheon Tucson, Arizona
Date Posted: 2026-08-18 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon's Software Engineering Directorate (SWE) Effectors Center (EC), we deliver innovative, mission-driven solutions to secure our nation. Our engineers engage in the full software development life cycle within agile teams, focusing on areas like real-time systems, machine learning, cybersecurity, and DevOps. Join our team of creative problem solvers to develop next-generation capabilities and advance your skills while protecting our country. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Assist and participate in the requirements, design, development and testing of real-time embedded software, application software, and tools, to include development of new work products or enhancement of existing applications and systems. Design, code, test, integrate, and document software solutions. Participate in internal review of software components and systems. Collaborate with project managers and other professionals within Engineering. Work on problems with defined scope, schedule, and expectations. Follow established development practices and processes to maintain the configuration management of software products. Ability to obtain program access required. What You Will Learn Use new tools that will keep you state-of-the-art. Stay updated with the latest advancements in software development and missile technology to drive innovation. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of two years prior relevant experience. Experience with C++, C, or other object-oriented language. Experience with hardware-software integration and embedded system testing. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start. Qualifications We Prefer Knowledge of data structures and algorithms, systems software design, operating systems and architectures. Knowledge of assembly, C/C++ programming, structured programming concepts. Knowledge of object-oriented design and Unified Model Language. Knowledge of statistical and numerical methods. Interpersonal and communication skills, both verbal and written. Demonstrated ability to work effectively with colleagues and leaders in a team environment. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
09/23/2026
Full time
Date Posted: 2026-08-18 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon's Software Engineering Directorate (SWE) Effectors Center (EC), we deliver innovative, mission-driven solutions to secure our nation. Our engineers engage in the full software development life cycle within agile teams, focusing on areas like real-time systems, machine learning, cybersecurity, and DevOps. Join our team of creative problem solvers to develop next-generation capabilities and advance your skills while protecting our country. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Assist and participate in the requirements, design, development and testing of real-time embedded software, application software, and tools, to include development of new work products or enhancement of existing applications and systems. Design, code, test, integrate, and document software solutions. Participate in internal review of software components and systems. Collaborate with project managers and other professionals within Engineering. Work on problems with defined scope, schedule, and expectations. Follow established development practices and processes to maintain the configuration management of software products. Ability to obtain program access required. What You Will Learn Use new tools that will keep you state-of-the-art. Stay updated with the latest advancements in software development and missile technology to drive innovation. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of two years prior relevant experience. Experience with C++, C, or other object-oriented language. Experience with hardware-software integration and embedded system testing. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start. Qualifications We Prefer Knowledge of data structures and algorithms, systems software design, operating systems and architectures. Knowledge of assembly, C/C++ programming, structured programming concepts. Knowledge of object-oriented design and Unified Model Language. Knowledge of statistical and numerical methods. Interpersonal and communication skills, both verbal and written. Demonstrated ability to work effectively with colleagues and leaders in a team environment. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Information Systems Security Manager / Specialist
Node.Digital Arlington, Virginia
Job Description Job Description Information Systems Security Manager / Specialist Location: Arlington, VA Must have an active Top Secret Clearance Node provides HIRT remote and onsite advanced technical assistance, proactive hunting, rapid onsite incident response, and immediate investigation and resolution using host-based and network-based cybersecurity analysis capabilities. Node is seeking an Information Systems Security Specialist to support this critical customer mission. Responsibilities: -Work as part of a team of Information Assurance professionals to manage the full Risk Management Framework lifecycle for Information Technology systems -Assisting technical/management leadership on major tasks or technology assignments -Establishing goals and plans that meet project objectives -Assisting in direction and control activities, having overall responsibility for security management, methods, and staffing to ensure that technical requirements are met -Participating in client negotiations and interfacing with senior management -Supporting decision making and domain knowledge that may have a critical impact on overall project implementation -Providing support to plan, coordinate, and implement a cybersecurity lab's information security -Providing support for facilitating and helping the lab identify its current security infrastructure and define future programs, design and implementation of security related to lab systems -Assisting the efforts of security staff to design, develop, engineer and implement solutions to security requirements -Implementing and development of the DHS IT security standards -Gathering and organizing technical information about the lab's mission goals and needs, existing security products, and ongoing programs -Performing risk analyses which also includes risk assessment -Planning and leading major technology assignments -Evaluating performance results and recommends major changes affecting short-term project growth and success -Functioning as a cyber technical expert across multiple project assignments -Working closely with ISSM and CISO to respond to Data Calls and satisfy requirements of ATOs Requirements Required Skills: - U.S. Citizenship - Must have an active TS/SCI clearance - Must be able to obtain DHS Suitability - 5+ years of directly relevant experience in information security management - Hands on experience with Linux operating systems or Amazon Web Services - Experience supporting the NIST Risk Management Framework (RMF) process and contributing to a full ATO effort from initiation through authorization, including development of security documentation, control implementation statements, supporting assessment (audit) activities, and performing full POA&M management - Beginning to end Knowledge of RMF and Assessment and Authorization (A&A) documentation to include SSP, Contingency, Incident & Configuration Mgmt planning and execution - Experience working on multiple complex assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks - Ability to apply a comprehensive knowledge across key tasks and high impact assignments - Knowledge of Computer Network Defense (CND) policies, procedures & regulations - Knowledge of defense-in-depth principles and network security architecture - Knowledge of ATO requirements and strong experience with POAMs. - Knowledge and experience with full range of Microsoft Office products (Word, Excel, Powerpoint, and Visio) - Knowledge of boundary protection and network segmentation - Knowledge of authentication and access management techniques - Experience with implementing and assessing security controls for hardware, software, and network deployments - Must be able to work collaboratively with internal and external stakeholders across physical locations Desired Skills: - Experience with Risk Management Framework software (CSAM, Xacta, Archer, RegScale) - Experience with host and network scanning software (Nessus, Security Center, Tenable Vulnerability Management, nmap, Wiz, burp) - Experience with Endpoint Protection tools like CrowdStrike or CarbonBlack - Working knowledge of SIEM tools like Splunk, SOAR, or ELK - Familiarity with role-based account processing operations - Familiarity with zero trust architectures - Familiarity with scripting languages (python, AWS CLI, Lambda, bash, powershell) Required Education: BS Information Management, Cybersecurity, Computer Science or related degree, or High School Diploma and 7+ years of information security management experience. Desired Certifications: - DoD 8140.01 IAT Level III, CISSP, AWS, Cisco, Microsoft Benefits Medical Dental Vision Basic Life Health Saving Account 401K Matching Three weeks of PTO/Sick 11 Paid Holidays Pre-Approved Online Training
09/23/2026
Full time
Job Description Job Description Information Systems Security Manager / Specialist Location: Arlington, VA Must have an active Top Secret Clearance Node provides HIRT remote and onsite advanced technical assistance, proactive hunting, rapid onsite incident response, and immediate investigation and resolution using host-based and network-based cybersecurity analysis capabilities. Node is seeking an Information Systems Security Specialist to support this critical customer mission. Responsibilities: -Work as part of a team of Information Assurance professionals to manage the full Risk Management Framework lifecycle for Information Technology systems -Assisting technical/management leadership on major tasks or technology assignments -Establishing goals and plans that meet project objectives -Assisting in direction and control activities, having overall responsibility for security management, methods, and staffing to ensure that technical requirements are met -Participating in client negotiations and interfacing with senior management -Supporting decision making and domain knowledge that may have a critical impact on overall project implementation -Providing support to plan, coordinate, and implement a cybersecurity lab's information security -Providing support for facilitating and helping the lab identify its current security infrastructure and define future programs, design and implementation of security related to lab systems -Assisting the efforts of security staff to design, develop, engineer and implement solutions to security requirements -Implementing and development of the DHS IT security standards -Gathering and organizing technical information about the lab's mission goals and needs, existing security products, and ongoing programs -Performing risk analyses which also includes risk assessment -Planning and leading major technology assignments -Evaluating performance results and recommends major changes affecting short-term project growth and success -Functioning as a cyber technical expert across multiple project assignments -Working closely with ISSM and CISO to respond to Data Calls and satisfy requirements of ATOs Requirements Required Skills: - U.S. Citizenship - Must have an active TS/SCI clearance - Must be able to obtain DHS Suitability - 5+ years of directly relevant experience in information security management - Hands on experience with Linux operating systems or Amazon Web Services - Experience supporting the NIST Risk Management Framework (RMF) process and contributing to a full ATO effort from initiation through authorization, including development of security documentation, control implementation statements, supporting assessment (audit) activities, and performing full POA&M management - Beginning to end Knowledge of RMF and Assessment and Authorization (A&A) documentation to include SSP, Contingency, Incident & Configuration Mgmt planning and execution - Experience working on multiple complex assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks - Ability to apply a comprehensive knowledge across key tasks and high impact assignments - Knowledge of Computer Network Defense (CND) policies, procedures & regulations - Knowledge of defense-in-depth principles and network security architecture - Knowledge of ATO requirements and strong experience with POAMs. - Knowledge and experience with full range of Microsoft Office products (Word, Excel, Powerpoint, and Visio) - Knowledge of boundary protection and network segmentation - Knowledge of authentication and access management techniques - Experience with implementing and assessing security controls for hardware, software, and network deployments - Must be able to work collaboratively with internal and external stakeholders across physical locations Desired Skills: - Experience with Risk Management Framework software (CSAM, Xacta, Archer, RegScale) - Experience with host and network scanning software (Nessus, Security Center, Tenable Vulnerability Management, nmap, Wiz, burp) - Experience with Endpoint Protection tools like CrowdStrike or CarbonBlack - Working knowledge of SIEM tools like Splunk, SOAR, or ELK - Familiarity with role-based account processing operations - Familiarity with zero trust architectures - Familiarity with scripting languages (python, AWS CLI, Lambda, bash, powershell) Required Education: BS Information Management, Cybersecurity, Computer Science or related degree, or High School Diploma and 7+ years of information security management experience. Desired Certifications: - DoD 8140.01 IAT Level III, CISSP, AWS, Cisco, Microsoft Benefits Medical Dental Vision Basic Life Health Saving Account 401K Matching Three weeks of PTO/Sick 11 Paid Holidays Pre-Approved Online Training
Senior DevOps Engineer
eSimplicity Remote, Oregon
Description About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. We are seeking an experienced Senior DevOps Engineer to join our team supporting the Centers for Medicare and Medicaid Services (CMS). In this role, you will be responsible for integrating security best practices and automation into our CI/CD pipelines and cloud infrastructure. You will work within a large-scale AWS environment that supports Big Data processing, web applications, and various reporting tools, ensuring the security and compliance of critical healthcare systems. Responsibilities: Design, build, and maintain secure CI/CD pipelines using GitHub Actions to deliver applications and infrastructure. Embed security controls, tools (SAST, DAST, SCA), and processes throughout the software development lifecycle. Manage and secure cloud infrastructure using Infrastructure as Code (IaC) with Terraform and Terragrunt. Implement and manage security for containerized applications using Docker. Collaborate with development teams (Java, Python, Django) to identify and remediate security vulnerabilities in code and dependencies. Automate security monitoring, logging, and incident response procedures within the AWS cloud environment. Ensure systems and applications meet federal compliance standards (e.g., FISMA, NIST) and CMS-specific security requirements. Support the security of data platforms and services, including Databricks and Redshift. Work with cross-functional teams to foster a culture of security awareness and best practices. Requirements All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's degree in Computer Science, Engineering, or a related technical field; OR In lieu of a degree, 10 additional years of relevant professional experience AND 8 years of specialized experience may be substituted. 8+ years of DevOps Engineer experience. Proven experience in a DevSecOps, DevOps, or Security Engineering role. Strong hands-on experience with AWS services and cloud security principles. Proficiency with Infrastructure as Code (IaC) tools, specifically Terraform and Terragrunt. Demonstrated experience building and managing CI/CD pipelines, preferably with GitHub Actions. Solid understanding of containerization technologies, including Docker security. Proficiency in at least one scripting language, such as Python or Bash. Desired Qualifications: Prior experience supporting CMS or other federal government agencies. Familiarity with federal compliance frameworks like FISMA and NIST. Experience with build tools such as Maven. Knowledge of data platforms and warehousing solutions like Databricks and Redshift. Experience securing web applications built with frameworks like Django. Familiarity with tools in our stack, including Chompy. Relevant industry certifications (e.g., AWS Certified Security - Specialty, CISSP, GSEC) Experience Administering/Sizing Clusters, such as Redshift/DataBricks/Hadoop. Experience configuring and maintaining DevSecOps tools, infrastructure automation, and security scanning solutions (e.g., Nessus, BurpSuite, OWASP, etc.). Expertise in security best practices with an emphasis on AWS: IAM policies/Roles, security groups and network security. Working Environment: eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected status.
09/22/2026
Full time
Description About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. We are seeking an experienced Senior DevOps Engineer to join our team supporting the Centers for Medicare and Medicaid Services (CMS). In this role, you will be responsible for integrating security best practices and automation into our CI/CD pipelines and cloud infrastructure. You will work within a large-scale AWS environment that supports Big Data processing, web applications, and various reporting tools, ensuring the security and compliance of critical healthcare systems. Responsibilities: Design, build, and maintain secure CI/CD pipelines using GitHub Actions to deliver applications and infrastructure. Embed security controls, tools (SAST, DAST, SCA), and processes throughout the software development lifecycle. Manage and secure cloud infrastructure using Infrastructure as Code (IaC) with Terraform and Terragrunt. Implement and manage security for containerized applications using Docker. Collaborate with development teams (Java, Python, Django) to identify and remediate security vulnerabilities in code and dependencies. Automate security monitoring, logging, and incident response procedures within the AWS cloud environment. Ensure systems and applications meet federal compliance standards (e.g., FISMA, NIST) and CMS-specific security requirements. Support the security of data platforms and services, including Databricks and Redshift. Work with cross-functional teams to foster a culture of security awareness and best practices. Requirements All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's degree in Computer Science, Engineering, or a related technical field; OR In lieu of a degree, 10 additional years of relevant professional experience AND 8 years of specialized experience may be substituted. 8+ years of DevOps Engineer experience. Proven experience in a DevSecOps, DevOps, or Security Engineering role. Strong hands-on experience with AWS services and cloud security principles. Proficiency with Infrastructure as Code (IaC) tools, specifically Terraform and Terragrunt. Demonstrated experience building and managing CI/CD pipelines, preferably with GitHub Actions. Solid understanding of containerization technologies, including Docker security. Proficiency in at least one scripting language, such as Python or Bash. Desired Qualifications: Prior experience supporting CMS or other federal government agencies. Familiarity with federal compliance frameworks like FISMA and NIST. Experience with build tools such as Maven. Knowledge of data platforms and warehousing solutions like Databricks and Redshift. Experience securing web applications built with frameworks like Django. Familiarity with tools in our stack, including Chompy. Relevant industry certifications (e.g., AWS Certified Security - Specialty, CISSP, GSEC) Experience Administering/Sizing Clusters, such as Redshift/DataBricks/Hadoop. Experience configuring and maintaining DevSecOps tools, infrastructure automation, and security scanning solutions (e.g., Nessus, BurpSuite, OWASP, etc.). Expertise in security best practices with an emphasis on AWS: IAM policies/Roles, security groups and network security. Working Environment: eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected status.
Network Engineer - TS/SCI w/ Poly
General Dynamics Information Technology Herndon, Virginia
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Cisco ASA Firewall, Local Area Network (LAN), Networks Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: The Network Engineer is responsible for designing technical solutions for complex problems. The candidate will provide technical oversight of a project solution, including requirement interpretation and allocation of requirements to technical components. The candidate will define processes to support the implementation of requirements. The candidate will be responsible for ensuring that the technical solutions leverage industry best practices, designing security and excellence while minimizing the total cost of ownership. Candidate should be able to define internal and external customer IT infrastructure architecture needs and then design solutions to meet those needs to include: capacity planning, systems configuration and tuning, monitoring backups, and installations of hardware and software. Candidates will be required to work independently with little supervision and should be flexible to work and support IT Operations needs as requested. HOW A NETWORK ENGINEER WILL MAKE AN IMPACT Define, maintain, and upgrade the overall security posture of the networks Will perform security audits of events, overall health and implement changes to improve the overall programs security posture. Manage and allocate network installation and engineering tasks, configure and maintain communications systems, familiarity with implementation of LAN and WAN equipment including firewalls, servers, workstations, routers, switches, hubs, storage devices, A/V equipment and equipment racks Ability to write and edit "build-to" and "as-built" documentation, as well as implementation and test plans for physical and logical installs of IT equipment Able to engage in technical system planning beyond the network, to include applications and systems that utilize the network being delivered Provides expert level analysis of voice, video, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites Able to plan network layouts and configures systems to user environments May provide technical support and troubleshooting to users. (Tier I, II, and III) WHAT YOU'LL NEED TO SUCCEED: Required Qualifications: Experience allowing voice, video traffic across port-based firewall and NGFW Expertise/experience (more than 10) deploying Cisco, Palo Alto, or Juniper firewall Manager servers Experience in engineering and deploying multi firewall solutions Experience design, engineering, and deploying controlled interfaces (10 + years) Experience design, engineering, and deploying firewall vendor transitioning plans Experience design, engineering, and deploying firewall in a multicast network environment Experience IPSec site-to-site VPN utilizing PKI (CA) Experiences Remote access VPN 12 +years of experience configuring/maintaining Cisco ASA/Next Generation Firewall 10 + years of experience configuring, designing, maintaining, and troubleshooting LAN/WAN devices. Thorough understanding of network routing concepts (EIGRP, OSPF, BGP, IP MPLS) Basic understanding of QoS concepts Experience with network monitoring technologies Ability to take ambiguous requirements or problems and convert them into technical solutions Ability to partner with systems administrators, storage administrators, and application developers to solve complex problems Complex problem management research and issue resolution Ability to mentor junior network engineers 10+ years of related Network Engineering experience Bachelor's or Technology degree in Engineering or a related specialized area/field, OR equivalent 14 years job-related experience TS/SCI with Poly clearance Excellent organizational, coordination, interpersonal and team building skills Proven problem-solving skills in complex environments Location: At Customer Site - Herndon area Desired Qualifications: Experience configuring, designing, and troubleshooting QoS in LAN or WAN devices Juniper, Palo Alto, or Cisco Next Generation Firewalls Certifications and hands on experience Experience design, engineering, and deploying Muli-Factor Authentication solution Experience design, engineering, and deploying Zero-Trust solutions GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA VA Herndon Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
09/22/2026
Full time
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Cisco ASA Firewall, Local Area Network (LAN), Networks Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: The Network Engineer is responsible for designing technical solutions for complex problems. The candidate will provide technical oversight of a project solution, including requirement interpretation and allocation of requirements to technical components. The candidate will define processes to support the implementation of requirements. The candidate will be responsible for ensuring that the technical solutions leverage industry best practices, designing security and excellence while minimizing the total cost of ownership. Candidate should be able to define internal and external customer IT infrastructure architecture needs and then design solutions to meet those needs to include: capacity planning, systems configuration and tuning, monitoring backups, and installations of hardware and software. Candidates will be required to work independently with little supervision and should be flexible to work and support IT Operations needs as requested. HOW A NETWORK ENGINEER WILL MAKE AN IMPACT Define, maintain, and upgrade the overall security posture of the networks Will perform security audits of events, overall health and implement changes to improve the overall programs security posture. Manage and allocate network installation and engineering tasks, configure and maintain communications systems, familiarity with implementation of LAN and WAN equipment including firewalls, servers, workstations, routers, switches, hubs, storage devices, A/V equipment and equipment racks Ability to write and edit "build-to" and "as-built" documentation, as well as implementation and test plans for physical and logical installs of IT equipment Able to engage in technical system planning beyond the network, to include applications and systems that utilize the network being delivered Provides expert level analysis of voice, video, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites Able to plan network layouts and configures systems to user environments May provide technical support and troubleshooting to users. (Tier I, II, and III) WHAT YOU'LL NEED TO SUCCEED: Required Qualifications: Experience allowing voice, video traffic across port-based firewall and NGFW Expertise/experience (more than 10) deploying Cisco, Palo Alto, or Juniper firewall Manager servers Experience in engineering and deploying multi firewall solutions Experience design, engineering, and deploying controlled interfaces (10 + years) Experience design, engineering, and deploying firewall vendor transitioning plans Experience design, engineering, and deploying firewall in a multicast network environment Experience IPSec site-to-site VPN utilizing PKI (CA) Experiences Remote access VPN 12 +years of experience configuring/maintaining Cisco ASA/Next Generation Firewall 10 + years of experience configuring, designing, maintaining, and troubleshooting LAN/WAN devices. Thorough understanding of network routing concepts (EIGRP, OSPF, BGP, IP MPLS) Basic understanding of QoS concepts Experience with network monitoring technologies Ability to take ambiguous requirements or problems and convert them into technical solutions Ability to partner with systems administrators, storage administrators, and application developers to solve complex problems Complex problem management research and issue resolution Ability to mentor junior network engineers 10+ years of related Network Engineering experience Bachelor's or Technology degree in Engineering or a related specialized area/field, OR equivalent 14 years job-related experience TS/SCI with Poly clearance Excellent organizational, coordination, interpersonal and team building skills Proven problem-solving skills in complex environments Location: At Customer Site - Herndon area Desired Qualifications: Experience configuring, designing, and troubleshooting QoS in LAN or WAN devices Juniper, Palo Alto, or Cisco Next Generation Firewalls Certifications and hands on experience Experience design, engineering, and deploying Muli-Factor Authentication solution Experience design, engineering, and deploying Zero-Trust solutions GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA VA Herndon Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Software Quality Assurance Analyst
NinthBrain Frankenmuth, Michigan
This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered. This position is fully remote; however, candidates must be available to attend in-person quarterly team meetings and company events. Join Our Team as a QA Software Analyst at Ninth Brain! Competitive salary $60,000- $68,000 Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester-they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience. As a QA Software Analyst , you will: E nsure Software Excellence - Identify, document, and track bugs while ensuring our platform meets the highest quality standards. C ollaborate with Developers - Work closely with our development team to understand features, troubleshoot issues, and improve product performance. Conduct Thorough Testing - Execute manual and automated test cases across various environments to validate functionality, usability, and security. Drive Continuous Improvement - Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences. Maintain Ninth Brain's Standard - Uphold our commitment to delivering a reliable, user-friendly, and innovative platform. If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we'd love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement. Primary Responsibilities: Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards. Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features. Problem Solving: Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly. Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing. Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making. Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience. What's required Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) 2-4 years of experience in software testing or quality assurance 6 + months of experience working remotely Strong knowledge or QA methodologies and testing types Experience gathering requirements from stakeholders to define clear testing objectives Proficiency in debugging techniques to troubleshooting issues effectively Familiarity with Agile methodologies Experience with testing in the .NET framework Understanding of DevOps practices and their role in the software development lifecycle Detail-oriented with a passion for improving product quality Strong problem-solving skills and a collaborative mindset Excellent analytical and communication skills Ability to work effectively in a fast-paced, team-oriented environment Self-motivated, results-driven, and able to perform well under pressure Even better, if you have Certified Software Tester or Quality Engineer Certificate Proficiency with Jira Platform Experience in the EMS Industry Experience with API testing tool (e.g. Postman, Hoppscotch) Hands-on experience with test automation tool (e.g. Playwright) Does this sounds like you? Apply today! What you'll get Medical, dental, and vision coverage 401(k) retirement plan with company matching Parental Leave Disability Insurance Group and Voluntary Life Insurance A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO Monthly stipend to offset phone and internet services for working remotely Monday to Friday schedule except when traveling for tradeshows Work from the comfort of your home office Stay connected with the team via phone, Zoom chat, and scheduled meetings Fun in-person company quarterly outings Ninth Brain is a professional services firm that enables first responder organizations to focus on what's important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more. Powered by JazzHR Compensation details: 0 Yearly Salary PI3fbffbf8ec21-3263
09/21/2026
Full time
This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered. This position is fully remote; however, candidates must be available to attend in-person quarterly team meetings and company events. Join Our Team as a QA Software Analyst at Ninth Brain! Competitive salary $60,000- $68,000 Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester-they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience. As a QA Software Analyst , you will: E nsure Software Excellence - Identify, document, and track bugs while ensuring our platform meets the highest quality standards. C ollaborate with Developers - Work closely with our development team to understand features, troubleshoot issues, and improve product performance. Conduct Thorough Testing - Execute manual and automated test cases across various environments to validate functionality, usability, and security. Drive Continuous Improvement - Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences. Maintain Ninth Brain's Standard - Uphold our commitment to delivering a reliable, user-friendly, and innovative platform. If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we'd love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement. Primary Responsibilities: Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards. Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features. Problem Solving: Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly. Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing. Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making. Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience. What's required Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) 2-4 years of experience in software testing or quality assurance 6 + months of experience working remotely Strong knowledge or QA methodologies and testing types Experience gathering requirements from stakeholders to define clear testing objectives Proficiency in debugging techniques to troubleshooting issues effectively Familiarity with Agile methodologies Experience with testing in the .NET framework Understanding of DevOps practices and their role in the software development lifecycle Detail-oriented with a passion for improving product quality Strong problem-solving skills and a collaborative mindset Excellent analytical and communication skills Ability to work effectively in a fast-paced, team-oriented environment Self-motivated, results-driven, and able to perform well under pressure Even better, if you have Certified Software Tester or Quality Engineer Certificate Proficiency with Jira Platform Experience in the EMS Industry Experience with API testing tool (e.g. Postman, Hoppscotch) Hands-on experience with test automation tool (e.g. Playwright) Does this sounds like you? Apply today! What you'll get Medical, dental, and vision coverage 401(k) retirement plan with company matching Parental Leave Disability Insurance Group and Voluntary Life Insurance A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO Monthly stipend to offset phone and internet services for working remotely Monday to Friday schedule except when traveling for tradeshows Work from the comfort of your home office Stay connected with the team via phone, Zoom chat, and scheduled meetings Fun in-person company quarterly outings Ninth Brain is a professional services firm that enables first responder organizations to focus on what's important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more. Powered by JazzHR Compensation details: 0 Yearly Salary PI3fbffbf8ec21-3263
Tech Lead
Bixal Fairfax, Virginia
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking an experienced Technical Lead to guide the design, development, and delivery of an enterprise-scale, accessible digital platform for a federal government client. This role combines hands-on technical leadership with day-to-day client engagement, driving architecture decisions across WordPress, Drupal, and Salesforce, and API implementations that support these and other business functions, while mentoring a cross-functional delivery team. You will work closely with the Project Manager, product owners, designers, and fellow engineers to mature and modernize the platform, ensuring every release meets rigorous accessibility, security, and performance standards. In close collaboration with the Project Manager, you will lead and engage the client - bringing technical judgement, translating complex technical tradeoffs into clear, confident conversations that build trust and keep delivery on track. Candidates should be prepared to discuss or demonstrate relevant project experience during the interview process. You will have the opportunity to join a project that directly supports Bixal's mission of improving how government serves people. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: This is a full-time role with a salary range of $135,000 - $155,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Technical Leadership Lead architecture and implementation decisions across WordPress, Drupal, and Salesforce, along with API design and integration work connecting these systems. Guide the team in maturing legacy and evolving platforms into modern, enterprise-grade, scalable systems. Set and enforce coding standards, review architecture and code, and drive continuous improvement of technical practices. Ensure development and design work meets accessibility standards (Section 508, WCAG 2.1) across the platform. Partner with DevSecOps and infrastructure teams to maintain secure, reliable, well-documented systems. Client & Stakeholder Communication Supporting the Project Manager as the technical point of contact, communicating complex concepts clearly to both technical and non-technical audiences. Build and maintain trusted, collaborative relationships with client stakeholders, project sponsors, and cross-functional partners. Lead release planning and prioritization by listening to stakeholder input, bringing a clear vision for the solution, and guiding the team toward scope, sequence, and tradeoffs that move the platform forward. Represent the team in client meetings, technical reviews, and planning sessions with polish and confidence, proactively surfacing risks, tradeoffs, and recommendations to keep the client informed and engaged. Demonstrated ability to build genuine rapport with clients and stakeholders, remaining calm, positive, and collaborative under pressure. Team Leadership & Mentorship Provide day-to-day technical leadership and mentorship to a cross-functional team of engineers and designers. Foster a collaborative, high-performing team culture grounded in accountability and continuous learning. Guide the team through iterative delivery. Delivery & Quality Develop the technical roadmap collaboratively with the Project Manager, and contribute to its presentation in client and planning sessions. Drive quality through code reviews, automated testing, and adherence to secure development practices. Identify and resolve technical risks, bottlenecks, and technical debt before they impact delivery. Support other technical and delivery activities as needed to keep the platform on track. Qualifications: Bachelor's degree plus at least five (5) years of relevant professional experience in software development or technical leadership; or an equivalent combination of education and experience. At least five (5) years leading or performing on contracts/projects of similar size, scope, and complexity. Experience migrating or consolidating content management platforms, including hands-on work with WordPress and Drupal - theming, custom module/plugin development, and content architecture. Proven experience designing, building, and integrating RESTful APIs across multiple systems and platforms. Experience evaluating and integrating third-party plugins, extensions, and commercial solutions to extend platform capabilities, with sound judgement about when an existing tool meets the need versus when custom development is warranted Demonstrated experience working within enterprise environments and maturing or modernizing existing platforms. Strong understanding of accessible development and design practices (Section 508, WCAG 2.1). Proven track record leading technical teams, with strong mentorship and team-building skills. Polished, confident communication skills, with demonstrated experience presenting to and building relationships with clients and executive stakeholders. Experience working in Agile/Scrum delivery environments. This position requires the ability to obtain and maintain a favorable Public Trust determination in support of a federal government contract. Nice to Have Skills and Experience: Experience developing for federal government clients or in a federal consulting environment. Experience with Salesforce, including configuration, customization, and integration with external systems. Cloud platform (AWS, Azure, Cloud.gov) certifications. Experience with DevSecOps practices in compliance-driven environments. Knowledge of FISMA, FedRAMP, or other federal security frameworks. Experience with content management system migrations or platform modernization efforts. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
09/20/2026
Full time
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking an experienced Technical Lead to guide the design, development, and delivery of an enterprise-scale, accessible digital platform for a federal government client. This role combines hands-on technical leadership with day-to-day client engagement, driving architecture decisions across WordPress, Drupal, and Salesforce, and API implementations that support these and other business functions, while mentoring a cross-functional delivery team. You will work closely with the Project Manager, product owners, designers, and fellow engineers to mature and modernize the platform, ensuring every release meets rigorous accessibility, security, and performance standards. In close collaboration with the Project Manager, you will lead and engage the client - bringing technical judgement, translating complex technical tradeoffs into clear, confident conversations that build trust and keep delivery on track. Candidates should be prepared to discuss or demonstrate relevant project experience during the interview process. You will have the opportunity to join a project that directly supports Bixal's mission of improving how government serves people. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: This is a full-time role with a salary range of $135,000 - $155,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Technical Leadership Lead architecture and implementation decisions across WordPress, Drupal, and Salesforce, along with API design and integration work connecting these systems. Guide the team in maturing legacy and evolving platforms into modern, enterprise-grade, scalable systems. Set and enforce coding standards, review architecture and code, and drive continuous improvement of technical practices. Ensure development and design work meets accessibility standards (Section 508, WCAG 2.1) across the platform. Partner with DevSecOps and infrastructure teams to maintain secure, reliable, well-documented systems. Client & Stakeholder Communication Supporting the Project Manager as the technical point of contact, communicating complex concepts clearly to both technical and non-technical audiences. Build and maintain trusted, collaborative relationships with client stakeholders, project sponsors, and cross-functional partners. Lead release planning and prioritization by listening to stakeholder input, bringing a clear vision for the solution, and guiding the team toward scope, sequence, and tradeoffs that move the platform forward. Represent the team in client meetings, technical reviews, and planning sessions with polish and confidence, proactively surfacing risks, tradeoffs, and recommendations to keep the client informed and engaged. Demonstrated ability to build genuine rapport with clients and stakeholders, remaining calm, positive, and collaborative under pressure. Team Leadership & Mentorship Provide day-to-day technical leadership and mentorship to a cross-functional team of engineers and designers. Foster a collaborative, high-performing team culture grounded in accountability and continuous learning. Guide the team through iterative delivery. Delivery & Quality Develop the technical roadmap collaboratively with the Project Manager, and contribute to its presentation in client and planning sessions. Drive quality through code reviews, automated testing, and adherence to secure development practices. Identify and resolve technical risks, bottlenecks, and technical debt before they impact delivery. Support other technical and delivery activities as needed to keep the platform on track. Qualifications: Bachelor's degree plus at least five (5) years of relevant professional experience in software development or technical leadership; or an equivalent combination of education and experience. At least five (5) years leading or performing on contracts/projects of similar size, scope, and complexity. Experience migrating or consolidating content management platforms, including hands-on work with WordPress and Drupal - theming, custom module/plugin development, and content architecture. Proven experience designing, building, and integrating RESTful APIs across multiple systems and platforms. Experience evaluating and integrating third-party plugins, extensions, and commercial solutions to extend platform capabilities, with sound judgement about when an existing tool meets the need versus when custom development is warranted Demonstrated experience working within enterprise environments and maturing or modernizing existing platforms. Strong understanding of accessible development and design practices (Section 508, WCAG 2.1). Proven track record leading technical teams, with strong mentorship and team-building skills. Polished, confident communication skills, with demonstrated experience presenting to and building relationships with clients and executive stakeholders. Experience working in Agile/Scrum delivery environments. This position requires the ability to obtain and maintain a favorable Public Trust determination in support of a federal government contract. Nice to Have Skills and Experience: Experience developing for federal government clients or in a federal consulting environment. Experience with Salesforce, including configuration, customization, and integration with external systems. Cloud platform (AWS, Azure, Cloud.gov) certifications. Experience with DevSecOps practices in compliance-driven environments. Knowledge of FISMA, FedRAMP, or other federal security frameworks. Experience with content management system migrations or platform modernization efforts. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
Senior IT Operations Analyst
Arcsource Group Inc Columbia, Maryland
Job Description Job Description ArcSource Group, Inc. is an award-winning, woman-owned small business providing program and project management, business optimization, training development and delivery, digital accessibility, administrative, and information technology support services to federal civilian and defense customers for more than 20 years. ArcSource combines agile project management expertise and technical skills with innovative, effective solutions to help our customers achieve mission objectives. ArcSource's commitment to delivering high-quality services is demonstrated through its appraised processes and ISO certifications for quality and IT management. We are seeking a Senior IT Operations Analyst to join our team of qualified, diverse individuals. We are looking for a candidate who can provide technical and strategic support to the PMO on the Department of Defense (DoD) Procurement Integrated Enterprise Environment (PIEE). Position Location: Fully Remote/Telework Environment Clearance Level Required: Active Secret Clearance Key Responsibilities/Requirements: Coordinate, manage, and lead enterprise-level IT projects and initiatives supporting customer-facing systems and solutions. Maintain situational awareness of critical IT systems, operational status, customer-impacting issues, upcoming capabilities and deployments, and high-priority project activities. Coordinate emergency incident response activities, including technical coordination, stakeholder communications, leadership updates, escalation activities, and root cause analysis. Analyze and support the resolution of operational issues affecting business-critical systems and applications. Coordinate with help desk personnel, technical teams, government stakeholders, and customers to address complex IT operational issues. Support cloud platform technologies and associated operational activities. Support the Software Development Life Cycle (SDLC) for custom software development and application delivery. Support backup, disaster recovery, and system recovery activities. Apply ITIL processes and supporting tools, such as ServiceNow, JIRA, and Confluence, to IT operations and project activities. Apply working knowledge of network infrastructure, the OSI model, APIs, PKI technologies, SFTP, and related technologies to support troubleshooting and operational coordination. Develop and support scalable and efficient solutions to complex business problems and workflows. Develop, interpret, and maintain policies, procedures, and standards supporting Federal and DoW programs. Communicate effectively with technical teams, customers, stakeholders, and leadership across remote communication platforms in a fast-paced environment. Prioritize competing incidents, operational requirements, and project activities based on severity, customer impact, and mission need. Education and Experience: 5-7 years of experience implementing, coordinating, or supporting IT projects and initiatives involving customer-facing solutions. 5-7 years of experience working with cloud platform technologies; AWS experience preferred. 2-3 years of experience supporting the Software Development Life Cycle (SDLC) for custom software development and application delivery to customers. Experience with ITIL processes and supporting tools such as ServiceNow, JIRA, and Confluence. Working knowledge of the OSI model, network infrastructure, APIs, PKI technologies, emergency incident response, SFTP, and disaster recovery methodologies. Demonstrated experience independently coordinating, managing, and leading enterprise-level IT projects and initiatives. Demonstrated technical ability to develop or support scalable and efficient solutions for complex business problems and workflows. Strong analytical and problem-solving skills supporting business-critical systems and operational issues. Excellent written, verbal, and interpersonal communication skills. Experience developing, interpreting, or maintaining policies, procedures, and standards supporting Federal and Department of War programs. Demonstrated ability to collaborate effectively using remote communication platforms such as Microsoft Teams, Zoom, and email in a fast-paced environment. Preferred Skills and Experience: Bachelor of Science degree in Computer Science, Information Technology, or a related field; equivalent relevant experience may be considered. 5-7 years of related experience supporting software development using Agile methodologies and/or infrastructure design and management. 3-5 years of experience managing cloud platform backup and disaster recovery technologies and methodologies. 3+ years of experience supporting end-user customer service desk or help desk operations. Knowledge of SQL query execution and data manipulation used to develop custom reports. Relevant professional certification such as Security+, Cloud+, Project+, Project Management Professional (PMP), or comparable credential. Experience with the Procurement Integrated Enterprise Environment (PIEE) or other Defense Logistics Agency (DLA) applications. Employee Benefits: Medical, Dental, & Vision Benefits Employer-paid long-Term & Short-Term Disability, Life Insurance 401k Plan with generous company matching 15 days PTO and 11 Federal Holidays for full-time employees working on Federal Contracts Employee Assistance Program Salary dependent on skills and experience Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data. Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands and fingers, handle, or feel and reach with hands and arms. If you need to request an accommodation if you are unable or limited in your ability to use or access , please email and provide your name and contact information. Applicants selected will be subject to a government security investigation and must be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to, criminal history, employment and education verification, and drug testing. We are an equal opportunity employer and make employment decisions based on qualifications, merit, and business need. We participate in the E-Verify Employment Verification Program.
09/16/2026
Full time
Job Description Job Description ArcSource Group, Inc. is an award-winning, woman-owned small business providing program and project management, business optimization, training development and delivery, digital accessibility, administrative, and information technology support services to federal civilian and defense customers for more than 20 years. ArcSource combines agile project management expertise and technical skills with innovative, effective solutions to help our customers achieve mission objectives. ArcSource's commitment to delivering high-quality services is demonstrated through its appraised processes and ISO certifications for quality and IT management. We are seeking a Senior IT Operations Analyst to join our team of qualified, diverse individuals. We are looking for a candidate who can provide technical and strategic support to the PMO on the Department of Defense (DoD) Procurement Integrated Enterprise Environment (PIEE). Position Location: Fully Remote/Telework Environment Clearance Level Required: Active Secret Clearance Key Responsibilities/Requirements: Coordinate, manage, and lead enterprise-level IT projects and initiatives supporting customer-facing systems and solutions. Maintain situational awareness of critical IT systems, operational status, customer-impacting issues, upcoming capabilities and deployments, and high-priority project activities. Coordinate emergency incident response activities, including technical coordination, stakeholder communications, leadership updates, escalation activities, and root cause analysis. Analyze and support the resolution of operational issues affecting business-critical systems and applications. Coordinate with help desk personnel, technical teams, government stakeholders, and customers to address complex IT operational issues. Support cloud platform technologies and associated operational activities. Support the Software Development Life Cycle (SDLC) for custom software development and application delivery. Support backup, disaster recovery, and system recovery activities. Apply ITIL processes and supporting tools, such as ServiceNow, JIRA, and Confluence, to IT operations and project activities. Apply working knowledge of network infrastructure, the OSI model, APIs, PKI technologies, SFTP, and related technologies to support troubleshooting and operational coordination. Develop and support scalable and efficient solutions to complex business problems and workflows. Develop, interpret, and maintain policies, procedures, and standards supporting Federal and DoW programs. Communicate effectively with technical teams, customers, stakeholders, and leadership across remote communication platforms in a fast-paced environment. Prioritize competing incidents, operational requirements, and project activities based on severity, customer impact, and mission need. Education and Experience: 5-7 years of experience implementing, coordinating, or supporting IT projects and initiatives involving customer-facing solutions. 5-7 years of experience working with cloud platform technologies; AWS experience preferred. 2-3 years of experience supporting the Software Development Life Cycle (SDLC) for custom software development and application delivery to customers. Experience with ITIL processes and supporting tools such as ServiceNow, JIRA, and Confluence. Working knowledge of the OSI model, network infrastructure, APIs, PKI technologies, emergency incident response, SFTP, and disaster recovery methodologies. Demonstrated experience independently coordinating, managing, and leading enterprise-level IT projects and initiatives. Demonstrated technical ability to develop or support scalable and efficient solutions for complex business problems and workflows. Strong analytical and problem-solving skills supporting business-critical systems and operational issues. Excellent written, verbal, and interpersonal communication skills. Experience developing, interpreting, or maintaining policies, procedures, and standards supporting Federal and Department of War programs. Demonstrated ability to collaborate effectively using remote communication platforms such as Microsoft Teams, Zoom, and email in a fast-paced environment. Preferred Skills and Experience: Bachelor of Science degree in Computer Science, Information Technology, or a related field; equivalent relevant experience may be considered. 5-7 years of related experience supporting software development using Agile methodologies and/or infrastructure design and management. 3-5 years of experience managing cloud platform backup and disaster recovery technologies and methodologies. 3+ years of experience supporting end-user customer service desk or help desk operations. Knowledge of SQL query execution and data manipulation used to develop custom reports. Relevant professional certification such as Security+, Cloud+, Project+, Project Management Professional (PMP), or comparable credential. Experience with the Procurement Integrated Enterprise Environment (PIEE) or other Defense Logistics Agency (DLA) applications. Employee Benefits: Medical, Dental, & Vision Benefits Employer-paid long-Term & Short-Term Disability, Life Insurance 401k Plan with generous company matching 15 days PTO and 11 Federal Holidays for full-time employees working on Federal Contracts Employee Assistance Program Salary dependent on skills and experience Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data. Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands and fingers, handle, or feel and reach with hands and arms. If you need to request an accommodation if you are unable or limited in your ability to use or access , please email and provide your name and contact information. Applicants selected will be subject to a government security investigation and must be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to, criminal history, employment and education verification, and drug testing. We are an equal opportunity employer and make employment decisions based on qualifications, merit, and business need. We participate in the E-Verify Employment Verification Program.
Security Control Assessor (SME), Level III
OneZero Solutions Curtis Bay, Maryland
Job Description Job Description We are an employee-centric company that truly values our team members and the contributions they make to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and on building teams that are, and continue to be, technically proficient across a broad range of cyber mission areas. OneZero full-time employees receive a highly competitive benefits package, including health, dental, vision, and life insurance, a 401(k) with company matching, paid time off and holidays, an employee referral program, and educational assistance. Additional details are available on our website: Position Title : Security Control Assessor (SME), Level IIILocation: USCG Surface Forces Logistics Center, 2401 Hawkins Point Road, Baltimore, MD 21226. Work may also be performed at the SFLC satellite offices at 707 East Ordnance Road, approximately one mile from the primary site, and at other sites as determined necessary by the Contracting Officer's Representative (COR).Clearance:No security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.Position SummaryThe Security Control Assessor (SCA) provides independent security control assessment and authorization support to the USCG SFLC Business Operations Division in support of Surface Domain Operational Technology (OT) and Platform IT systems. The role is the assessment authority on the team: it evaluates whether security and privacy controls are implemented correctly, operating as intended, and producing the intended outcome, and it provides the evidence the Authorizing Official relies on to make risk decisions.This is the senior assessment position on the task order and is distinct from the ISSO roles, which own and maintain the authorization packages. The SCA assesses; the ISSOs prepare and sustain. The position is expected to operate with a high degree of independence and to advise the OT Security Manager (ISSM) directly.Key ResponsibilitiesSupport the OT Security Manager (ISSM) and staff in establishing and maintaining the programs, procedures, and policies that protect Government Sensitive But Unclassified (SBU) information.Perform independent assessments of SFLC Operational Technology to verify that applicable security and privacy controls are implemented correctly, operating as intended, and producing the desired outcome.Provide security assessment and authorization consultation services to the ISSM, on site.Review existing policies, procedures, and guidelines for compliance with DHS, USCG, and DoD cybersecurity policy; draft or revise SFLC policy documentation for ISSM review, approval, and organizational implementation.Assist in preparing RMF security authorization documentation for submission to the Authorizing Official (AO).Maintain security assessment information and supporting documentation within Government-designated systems and repositories.Create and validate SFLC security assessment and authorization accounts within Government-designated systems and tools.Update and maintain assessment and authorization status within Government-designated tracking systems and databases.Upload, track, and update Plans of Action and Milestones (POA recommend POA&M updates based on assessment results and maintain traceability from identified vulnerabilities through to the applicable POA&M.Conduct vulnerability scans of SFLC OT, networks, devices, and associated components using Government-approved tools.Provide assistance to system administrators in remediating vulnerabilities identified through scanning.Provide vulnerability and risk management support in conjunction with assessment and authorization activities.Maintain the enterprise tracking log for electronic spillage activities in accordance with Government policy.Support the destruction of removable media generated during assessment activities in accordance with Government procedures.Support cybersecurity strategic planning and continuous monitoring activities, evaluating enterprise services through assessment of priorities and risk.Provide bi-weekly status reports to the SFLC OT Security Manager (ISSM).Conduct a monthly project status update briefing to the ISSM at SFLC Baltimore.Required QualificationsExperienceTen (10) or more years of progressive cybersecurity experience, including at least five (5) years performing security control assessments or independent A&A validation in a federal environment.Demonstrated experience executing NIST SP 800-37 RMF end to end, including control assessment against NIST SP 800-53A.Experience assessing systems to a formal authorization decision and producing assessment artifacts relied upon by an Authorizing Official.Experience conducting and interpreting vulnerability scans and translating findings into risk-based recommendations and POA&M entries.Experience drafting and revising organizational cybersecurity policy for Government review and adoption.CertificationMust hold and maintain at least one active certification approved for Information Assurance Management (IAM) Level II or Level III. Any one of the following satisfies the requirement:CISSP - Certified Information Systems Security Professional (or CISSP Associate)CISM - Certified Information Security ManagerCGRC - Governance, Risk and Compliance Certification (formerly CAP)CASP+ - CompTIA Advanced Security PractitionerGSLC - GIAC Security Leadership CertificationCCISO - EC-Council Certified Chief Information Security Officer (Level III only)Certification requirements are subject to confirmation against COMDTINST M2620.2 (series) Appendix D, the controlling USCG certification matrix. Verify the accepted certification list with the Program Manager before extending an offer.Evidence of active certification in good standing is required prior to onboarding. Waivers and exceptions to certification requirements will not be granted.Certifications must remain current, active, and in good standing throughout performance. Loss, lapse, or revocation of a required certification is grounds for removal from the contract. Continuing education required to maintain certification is at the employee's and company's expense.Ability to work independently and advise a Government security manager at the senior level.Strong written communication: the role produces bi-weekly written reporting and briefs the ISSM monthly.Ability to read, write, speak, and understand English fluently.Preferred QualificationsPrior USCG, DHS, or DoD assessment experience, particularly with Surface Domain OT or Platform IT systems.Familiarity with COMDTINST M2620.2 (series) and COMDTINST 5500.13 (series).Experience assessing OT/ICS or PIT systems where conventional endpoint tooling cannot be deployed.CGRC (formerly CAP), CISA, or GSNA in addition to the required baseline certification.Experience supporting DHS SELC-aligned programs.Master's degree in cybersecurity, information systems, or a related field.Technical SkillsNIST SP 800-37 (RMF), 800-53 / 53A / 53B, 800-137 (ISCM), FIPS 199 and FIPS 200DHS 4300A Sensitive Systems Handbook and the DHS Systems Engineering Life Cycle (SELC)Government-designated A&A repositories and tracking tools (e.g., eMASS or successor)DISA Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs)Government-approved vulnerability scanning and compliance tooling (e.g., ACAS/Nessus, SCAP-validated scanners)POA&M development, tracking, and closure, including waiver and risk acceptance packagesOperational Technology (OT), Platform IT (PIT), and industrial control system environments, including constraints on agent-based toolingNIST SP 800-30 risk assessment methodology and NIST SP 800-115 technical assessment techniquesElectronic spillage handling and removable media sanitization proceduresSecurity ClearanceNo security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.A favorably adjudicated Tier 1 background investigation (or higher) is required. Candidates without an existing investigation on file must complete an Electronic Application (eApp) for investigation processing.Note to recruiting: per the task order, the position is not billable until the selected candidate is fully cleared, has a CAC in hand, and has reported to the work site. Fill timelines should assume 30-90 days for investigation and CAC issuance.EducationBachelor 's degree in cybersecurity, computer science, information systems, engineering, or a related field.Work EnvironmentPrimarily on-site at SFLC Baltimore. On-site presence is required for the monthly status briefing to the ISSM and for participation in change management boards, technical exchange meetings, and Government working groups.The Government furnishes workspace, telephone, a Standard Workstation, and copy/fax access.Remote work may be authorized at the sole discretion of the Government. If authorized, compliant hardware, software, and internet service are contractor- furnished.Occasional travel outside the local commuting area may be required for training and associated off-site meetings, subject to advance COR approval and reimbursed per the Federal Travel Regulations. The 707 East Ordnance Road satellite office is within the local commuting area.OneZero Solutions, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.To request an accommodation . click apply for full job details
09/15/2026
Full time
Job Description Job Description We are an employee-centric company that truly values our team members and the contributions they make to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and on building teams that are, and continue to be, technically proficient across a broad range of cyber mission areas. OneZero full-time employees receive a highly competitive benefits package, including health, dental, vision, and life insurance, a 401(k) with company matching, paid time off and holidays, an employee referral program, and educational assistance. Additional details are available on our website: Position Title : Security Control Assessor (SME), Level IIILocation: USCG Surface Forces Logistics Center, 2401 Hawkins Point Road, Baltimore, MD 21226. Work may also be performed at the SFLC satellite offices at 707 East Ordnance Road, approximately one mile from the primary site, and at other sites as determined necessary by the Contracting Officer's Representative (COR).Clearance:No security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.Position SummaryThe Security Control Assessor (SCA) provides independent security control assessment and authorization support to the USCG SFLC Business Operations Division in support of Surface Domain Operational Technology (OT) and Platform IT systems. The role is the assessment authority on the team: it evaluates whether security and privacy controls are implemented correctly, operating as intended, and producing the intended outcome, and it provides the evidence the Authorizing Official relies on to make risk decisions.This is the senior assessment position on the task order and is distinct from the ISSO roles, which own and maintain the authorization packages. The SCA assesses; the ISSOs prepare and sustain. The position is expected to operate with a high degree of independence and to advise the OT Security Manager (ISSM) directly.Key ResponsibilitiesSupport the OT Security Manager (ISSM) and staff in establishing and maintaining the programs, procedures, and policies that protect Government Sensitive But Unclassified (SBU) information.Perform independent assessments of SFLC Operational Technology to verify that applicable security and privacy controls are implemented correctly, operating as intended, and producing the desired outcome.Provide security assessment and authorization consultation services to the ISSM, on site.Review existing policies, procedures, and guidelines for compliance with DHS, USCG, and DoD cybersecurity policy; draft or revise SFLC policy documentation for ISSM review, approval, and organizational implementation.Assist in preparing RMF security authorization documentation for submission to the Authorizing Official (AO).Maintain security assessment information and supporting documentation within Government-designated systems and repositories.Create and validate SFLC security assessment and authorization accounts within Government-designated systems and tools.Update and maintain assessment and authorization status within Government-designated tracking systems and databases.Upload, track, and update Plans of Action and Milestones (POA recommend POA&M updates based on assessment results and maintain traceability from identified vulnerabilities through to the applicable POA&M.Conduct vulnerability scans of SFLC OT, networks, devices, and associated components using Government-approved tools.Provide assistance to system administrators in remediating vulnerabilities identified through scanning.Provide vulnerability and risk management support in conjunction with assessment and authorization activities.Maintain the enterprise tracking log for electronic spillage activities in accordance with Government policy.Support the destruction of removable media generated during assessment activities in accordance with Government procedures.Support cybersecurity strategic planning and continuous monitoring activities, evaluating enterprise services through assessment of priorities and risk.Provide bi-weekly status reports to the SFLC OT Security Manager (ISSM).Conduct a monthly project status update briefing to the ISSM at SFLC Baltimore.Required QualificationsExperienceTen (10) or more years of progressive cybersecurity experience, including at least five (5) years performing security control assessments or independent A&A validation in a federal environment.Demonstrated experience executing NIST SP 800-37 RMF end to end, including control assessment against NIST SP 800-53A.Experience assessing systems to a formal authorization decision and producing assessment artifacts relied upon by an Authorizing Official.Experience conducting and interpreting vulnerability scans and translating findings into risk-based recommendations and POA&M entries.Experience drafting and revising organizational cybersecurity policy for Government review and adoption.CertificationMust hold and maintain at least one active certification approved for Information Assurance Management (IAM) Level II or Level III. Any one of the following satisfies the requirement:CISSP - Certified Information Systems Security Professional (or CISSP Associate)CISM - Certified Information Security ManagerCGRC - Governance, Risk and Compliance Certification (formerly CAP)CASP+ - CompTIA Advanced Security PractitionerGSLC - GIAC Security Leadership CertificationCCISO - EC-Council Certified Chief Information Security Officer (Level III only)Certification requirements are subject to confirmation against COMDTINST M2620.2 (series) Appendix D, the controlling USCG certification matrix. Verify the accepted certification list with the Program Manager before extending an offer.Evidence of active certification in good standing is required prior to onboarding. Waivers and exceptions to certification requirements will not be granted.Certifications must remain current, active, and in good standing throughout performance. Loss, lapse, or revocation of a required certification is grounds for removal from the contract. Continuing education required to maintain certification is at the employee's and company's expense.Ability to work independently and advise a Government security manager at the senior level.Strong written communication: the role produces bi-weekly written reporting and briefs the ISSM monthly.Ability to read, write, speak, and understand English fluently.Preferred QualificationsPrior USCG, DHS, or DoD assessment experience, particularly with Surface Domain OT or Platform IT systems.Familiarity with COMDTINST M2620.2 (series) and COMDTINST 5500.13 (series).Experience assessing OT/ICS or PIT systems where conventional endpoint tooling cannot be deployed.CGRC (formerly CAP), CISA, or GSNA in addition to the required baseline certification.Experience supporting DHS SELC-aligned programs.Master's degree in cybersecurity, information systems, or a related field.Technical SkillsNIST SP 800-37 (RMF), 800-53 / 53A / 53B, 800-137 (ISCM), FIPS 199 and FIPS 200DHS 4300A Sensitive Systems Handbook and the DHS Systems Engineering Life Cycle (SELC)Government-designated A&A repositories and tracking tools (e.g., eMASS or successor)DISA Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs)Government-approved vulnerability scanning and compliance tooling (e.g., ACAS/Nessus, SCAP-validated scanners)POA&M development, tracking, and closure, including waiver and risk acceptance packagesOperational Technology (OT), Platform IT (PIT), and industrial control system environments, including constraints on agent-based toolingNIST SP 800-30 risk assessment methodology and NIST SP 800-115 technical assessment techniquesElectronic spillage handling and removable media sanitization proceduresSecurity ClearanceNo security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.A favorably adjudicated Tier 1 background investigation (or higher) is required. Candidates without an existing investigation on file must complete an Electronic Application (eApp) for investigation processing.Note to recruiting: per the task order, the position is not billable until the selected candidate is fully cleared, has a CAC in hand, and has reported to the work site. Fill timelines should assume 30-90 days for investigation and CAC issuance.EducationBachelor 's degree in cybersecurity, computer science, information systems, engineering, or a related field.Work EnvironmentPrimarily on-site at SFLC Baltimore. On-site presence is required for the monthly status briefing to the ISSM and for participation in change management boards, technical exchange meetings, and Government working groups.The Government furnishes workspace, telephone, a Standard Workstation, and copy/fax access.Remote work may be authorized at the sole discretion of the Government. If authorized, compliant hardware, software, and internet service are contractor- furnished.Occasional travel outside the local commuting area may be required for training and associated off-site meetings, subject to advance COR approval and reimbursed per the Federal Travel Regulations. The 707 East Ordnance Road satellite office is within the local commuting area.OneZero Solutions, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.To request an accommodation . click apply for full job details
A/V Technician
Great River Resort & Casino Macomb, Illinois
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/15/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
A/V Technician
Great River Resort & Casino Quincy, Illinois
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/15/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Communications Manager
Yocha Dehe Wintun Nation Brooks, California
SUMMARY: Yocha Dehe Wintun Nation (Yocha Dehe or Tribe) is a federally recognized tribal government. The Tribe's mission is to provide for the health and welfare of its people, to govern its own lands and affairs with sovereign independence and in a manner consistent with its cultural values, and to enhance and diversify its economy for the overall good of the nation. Yocha Dehe's governing body, its elected Tribal Council, is charged with implementing this mission. As a federally recognized tribe, Yocha Dehe exercises a government-to-government relationship with the United States, as well as with the State of California and local governments, and the Tribe actively engages with outside agencies and officials, local stakeholders and members of the public. POSTION SUMMARY: Yocha Dehe Wintun Nation is seeking a highly effective communications professional with excellent writing and editing skills, knowledge of graphic design, solid skills in website and social media management and exceptional skills in project management to join our Communications Department. The Communications Manager will be responsible for overseeing the implementation of both internal and external communications strategies in a highly collaborative environment under the direction of the Director of Communications. The Communications Manager will generate, perfect and execute on-message content that furthers organizational goals, including raising awareness about California's first people, their history, culture and present-day contributions to the region, State and Nation, ensuring messaging is clean, consistent and engaging. As a skilled writer, the Communications Manager will be comfortable performing tasks for dissemination through various external channels like articles, social media platforms and the governmental website, and various internal channels from annual reports to community informational flyers. The Communications Department oversees internal and supports external communications. Functions in the department include: communication strategy and implementation, crisis communications, marketing communications, community affairs, employee communications, advertising, collateral development, website oversight, speechwriting, and executive support. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develops materials to advance the tribal government's messaging objectives for a range of channels, both internal and external communications. Copyedits and proofreads content to insure a highly polished final product. Ensures all communications are consistent and adheres to applicable branding and style guides. Ability to lay-out projects in Adobe Photoshop and Adobe InDesign. Collaborates to develop programs, collateral material and premiums for various annual and one-time events. Interfaces effectively and respectfully with various departments, committees, tribal leadership and other stakeholders. Collaborates across numerous departments and committees to assist in executing highly visible and complex public events. Interfaces with vendors to secure and manage services required to produce high-quality content and collateral. Ability to write or help write speeches and talking points. Ability to curate images and video assets. Takes photos, as needed Identifies and assists with the implementation of emerging technologies designed to make communications workflow more efficient and effective. Performs general administrative functions and assists in day-to-day operations of the department. Performs other duties as assigned. REQUIRED KNOWLEDGE AND EXPERIENCE: Supervisory Responsibilities This job supervises the Administrative Assistant. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. Must possess exceptional communication abilities including in writing, speaking, visual media and active listening. Demonstrated (tested) ability to correct and perfect flawed copy. Must possess the ability to communicate complicated and sensitive concepts to diverse interests in a clear and effective manner. Must be both creative and detail oriented, with an ability to manage multiple projects simultaneously. Ability to effectively engage with team members and stakeholders at all levels. Must be outcome oriented, with an understanding of strategies to chart progress and effectiveness of communications efforts. Ability to work in strict confidence. Education and Experience Bachelor's Degree required, preferably in communications, journalism, public relations or other, related field. A minimum of four (4) years of experience creating and disseminating messages for large audiences and/or on behalf of complex organizations. Experience with developing contracts and resolutions for communications work, preferred. Knowledge of operations and needs of tribal governments, desired. Communication and Comprehension Skills Must have ability to communicate both internally and to the public, and coordinate positions, activities and events. Position works closely with other departments and is provided some administrative support. Analytical Skills Position requires strong attention to detail and ability to perform multiple tasks accurately and efficiently under time constraints with minimal supervision. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of algebra and geometry, ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Must have the ability to apply common sense understanding along with analysis of technical information. Must be able to carry out written and oral instructions, and deal with problems and issues in a professional manner. Computer Skills Must be proficient in Microsoft Office applications with the ability to use word processing, electronic mail, multimedia, spreadsheets and database management software. Experience with Mac operating system, Adobe Acrobat Pro, InDesign and Photoshop a plus. Certificates, Licenses, Registrations Individuals must be able to successfully pass the Tribal Gaming Agency (TGA) Background Check. Must possess a valid drivers' license and maintain a driving record that is satisfactory to the Tribe's insurance carrier. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and stand, walk. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. The noise level in the work environment is usually moderate. Additional Conditions of Employment Must have the ability to work after-hours with occasional travel. Must recognize and maintain strict confidentiality and ensure security of sensitive Tribal Council matters and actions. Must be able to work with diverse population and with cultural sensitivity. Must be willing to sign the Tribe's _Non-Disclosure, Non-Disparagement and Confidentiality Agreement_. Job Type: Full-time Pay: From $96,183.71 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Will you now or in the future require sponsorship to work in the U.S.? Do you agree that a successful clearance of a federal level background check will be required for all positions within the Tribal Government? Education: Bachelor's (Required) License/Certification: Driver's License (Required) Ability to Commute: Brooks, CA 95606 (Required) Work Location: Hybrid remote in Brooks, CA 95606
07/19/2026
Full time
SUMMARY: Yocha Dehe Wintun Nation (Yocha Dehe or Tribe) is a federally recognized tribal government. The Tribe's mission is to provide for the health and welfare of its people, to govern its own lands and affairs with sovereign independence and in a manner consistent with its cultural values, and to enhance and diversify its economy for the overall good of the nation. Yocha Dehe's governing body, its elected Tribal Council, is charged with implementing this mission. As a federally recognized tribe, Yocha Dehe exercises a government-to-government relationship with the United States, as well as with the State of California and local governments, and the Tribe actively engages with outside agencies and officials, local stakeholders and members of the public. POSTION SUMMARY: Yocha Dehe Wintun Nation is seeking a highly effective communications professional with excellent writing and editing skills, knowledge of graphic design, solid skills in website and social media management and exceptional skills in project management to join our Communications Department. The Communications Manager will be responsible for overseeing the implementation of both internal and external communications strategies in a highly collaborative environment under the direction of the Director of Communications. The Communications Manager will generate, perfect and execute on-message content that furthers organizational goals, including raising awareness about California's first people, their history, culture and present-day contributions to the region, State and Nation, ensuring messaging is clean, consistent and engaging. As a skilled writer, the Communications Manager will be comfortable performing tasks for dissemination through various external channels like articles, social media platforms and the governmental website, and various internal channels from annual reports to community informational flyers. The Communications Department oversees internal and supports external communications. Functions in the department include: communication strategy and implementation, crisis communications, marketing communications, community affairs, employee communications, advertising, collateral development, website oversight, speechwriting, and executive support. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develops materials to advance the tribal government's messaging objectives for a range of channels, both internal and external communications. Copyedits and proofreads content to insure a highly polished final product. Ensures all communications are consistent and adheres to applicable branding and style guides. Ability to lay-out projects in Adobe Photoshop and Adobe InDesign. Collaborates to develop programs, collateral material and premiums for various annual and one-time events. Interfaces effectively and respectfully with various departments, committees, tribal leadership and other stakeholders. Collaborates across numerous departments and committees to assist in executing highly visible and complex public events. Interfaces with vendors to secure and manage services required to produce high-quality content and collateral. Ability to write or help write speeches and talking points. Ability to curate images and video assets. Takes photos, as needed Identifies and assists with the implementation of emerging technologies designed to make communications workflow more efficient and effective. Performs general administrative functions and assists in day-to-day operations of the department. Performs other duties as assigned. REQUIRED KNOWLEDGE AND EXPERIENCE: Supervisory Responsibilities This job supervises the Administrative Assistant. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. Must possess exceptional communication abilities including in writing, speaking, visual media and active listening. Demonstrated (tested) ability to correct and perfect flawed copy. Must possess the ability to communicate complicated and sensitive concepts to diverse interests in a clear and effective manner. Must be both creative and detail oriented, with an ability to manage multiple projects simultaneously. Ability to effectively engage with team members and stakeholders at all levels. Must be outcome oriented, with an understanding of strategies to chart progress and effectiveness of communications efforts. Ability to work in strict confidence. Education and Experience Bachelor's Degree required, preferably in communications, journalism, public relations or other, related field. A minimum of four (4) years of experience creating and disseminating messages for large audiences and/or on behalf of complex organizations. Experience with developing contracts and resolutions for communications work, preferred. Knowledge of operations and needs of tribal governments, desired. Communication and Comprehension Skills Must have ability to communicate both internally and to the public, and coordinate positions, activities and events. Position works closely with other departments and is provided some administrative support. Analytical Skills Position requires strong attention to detail and ability to perform multiple tasks accurately and efficiently under time constraints with minimal supervision. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of algebra and geometry, ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Must have the ability to apply common sense understanding along with analysis of technical information. Must be able to carry out written and oral instructions, and deal with problems and issues in a professional manner. Computer Skills Must be proficient in Microsoft Office applications with the ability to use word processing, electronic mail, multimedia, spreadsheets and database management software. Experience with Mac operating system, Adobe Acrobat Pro, InDesign and Photoshop a plus. Certificates, Licenses, Registrations Individuals must be able to successfully pass the Tribal Gaming Agency (TGA) Background Check. Must possess a valid drivers' license and maintain a driving record that is satisfactory to the Tribe's insurance carrier. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and stand, walk. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. The noise level in the work environment is usually moderate. Additional Conditions of Employment Must have the ability to work after-hours with occasional travel. Must recognize and maintain strict confidentiality and ensure security of sensitive Tribal Council matters and actions. Must be able to work with diverse population and with cultural sensitivity. Must be willing to sign the Tribe's _Non-Disclosure, Non-Disparagement and Confidentiality Agreement_. Job Type: Full-time Pay: From $96,183.71 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Will you now or in the future require sponsorship to work in the U.S.? Do you agree that a successful clearance of a federal level background check will be required for all positions within the Tribal Government? Education: Bachelor's (Required) License/Certification: Driver's License (Required) Ability to Commute: Brooks, CA 95606 (Required) Work Location: Hybrid remote in Brooks, CA 95606

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