This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. This is a hands-on technical role that requires an advanced software/systems engineering background. Coding/automation and design/architecture skills are required! The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at AWS. ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. As a Delivery Consultant, you will work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success throughout their cloud journey, providing technical expertise and best practices across the project lifecycle. You'll collaborate closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As an experienced technology professional, you will be responsible for: • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs • Providing technical guidance and troubleshooting support throughout project delivery • Collaborating with stakeholders to gather requirements and propose effective migration strategies • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MD, Jessup - 153 800.00 USD annually
09/24/2026
Full time
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. This is a hands-on technical role that requires an advanced software/systems engineering background. Coding/automation and design/architecture skills are required! The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at AWS. ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. As a Delivery Consultant, you will work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success throughout their cloud journey, providing technical expertise and best practices across the project lifecycle. You'll collaborate closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As an experienced technology professional, you will be responsible for: • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs • Providing technical guidance and troubleshooting support throughout project delivery • Collaborating with stakeholders to gather requirements and propose effective migration strategies • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MD, Jessup - 153 800.00 USD annually
About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.
09/24/2026
Full time
About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
09/24/2026
Full time
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
Job Description Job Description VolP Specialist About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people-and how much we care before, during, and after the build-that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. That's where you come in. Candidates must be in a reasonable commute of the office The position is a unique opportunity to Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S. Work in a challenging environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence. Conterra is passionate about delivering an excellent Customer Experience - helping customers thrive by providing solutions that enable them to be more efficient in the core business functions and by easing the transition from their former solution. This position plays an essential role in providing that excellent Customer Experience. What you will be doing The ideal candidate will ensure customer success, exceeding their expectations throughout the installation and setup process. You'll work directly with customers before, during and after their installation, promptly assisting them with the initial setup and configuration of their new solution. You'll assist with equipment activation, transferring phone numbers to Conterra from a prior carrier and ensure that Customers are getting maximum value out of their new services and features. Pre-Sales Hosted Voice SME Support - As needed for strategic accounts or complex solutions, support Sales as a Hosted Voice solution SME. Site Assessment & Data Gathering - Post sale, conduct a site assessment and data gathering initiative. Obtain pertinent information about network, users, devices, and call flows. Consultative Solution Design - Consult with customers on specific implementation details and solution options; how to utilize key features to improve their business processes. Customer Advocacy - Document the detailed solution requirements and mediate any implementation questions between Conterra and the Customer. Work with the Service Delivery team and the Customer to coordinate solution implementation, testing, and number porting as part of a pre-defined onboarding process; meeting deadlines, SLAs and ensuring the Customer's expectations are managed during the entirety of the onboarding process. Be the Customer's primary support resource during onboarding and incubation stages. Implementation Support - On-site support of Field technicians during the implementation phase as well and helping the customers configure telephone extensions, services, and activate equipment. On-site Customer Training - Provide customer training on the use of phones, features, and portal. Initial Customer Support - Provide outstanding customer service throughout the implementation process and incubation-period by resolving immediate escalations to ensure customer satisfaction. Facilitate a smooth transition to other Conterra Operations teams at the end of the incubation period. Travel 50% in Market as well as occasional travel to Headquarters for training What you will need 1+ Years of providing customer service, preferably in a cloud computing or telephony environment Ability to listen, analyze, troubleshoot and to resolve common customer inquiries Strong organizational and time management skills. Must be able to effectively coordinate projects and can manage multiple projects and tasks concurrently. Excellent verbal and written communication skills Team player with a positive attitude. Ability to work well with business partners, customers, and vendors. Understanding of Unified Communications and VoIP technologies Demonstrate a high degree of initiative and self-guided work management Strong desire to develop new technical knowledge and professional skills on a continual basis Four (4) years or more relevant telecommunications experience preferred Must have a clean and Valid Drivers license What we offer Core values that embody teamwork, integrity, and excellence A super talented team who values hard work, success, and fun :) Work/ Life Balance Premium health benefits (medical, dental, vision, flex spending, etc.) Flexible and generous PTO schedule + paid holiday schedule 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization
09/24/2026
Full time
Job Description Job Description VolP Specialist About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people-and how much we care before, during, and after the build-that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. That's where you come in. Candidates must be in a reasonable commute of the office The position is a unique opportunity to Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S. Work in a challenging environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence. Conterra is passionate about delivering an excellent Customer Experience - helping customers thrive by providing solutions that enable them to be more efficient in the core business functions and by easing the transition from their former solution. This position plays an essential role in providing that excellent Customer Experience. What you will be doing The ideal candidate will ensure customer success, exceeding their expectations throughout the installation and setup process. You'll work directly with customers before, during and after their installation, promptly assisting them with the initial setup and configuration of their new solution. You'll assist with equipment activation, transferring phone numbers to Conterra from a prior carrier and ensure that Customers are getting maximum value out of their new services and features. Pre-Sales Hosted Voice SME Support - As needed for strategic accounts or complex solutions, support Sales as a Hosted Voice solution SME. Site Assessment & Data Gathering - Post sale, conduct a site assessment and data gathering initiative. Obtain pertinent information about network, users, devices, and call flows. Consultative Solution Design - Consult with customers on specific implementation details and solution options; how to utilize key features to improve their business processes. Customer Advocacy - Document the detailed solution requirements and mediate any implementation questions between Conterra and the Customer. Work with the Service Delivery team and the Customer to coordinate solution implementation, testing, and number porting as part of a pre-defined onboarding process; meeting deadlines, SLAs and ensuring the Customer's expectations are managed during the entirety of the onboarding process. Be the Customer's primary support resource during onboarding and incubation stages. Implementation Support - On-site support of Field technicians during the implementation phase as well and helping the customers configure telephone extensions, services, and activate equipment. On-site Customer Training - Provide customer training on the use of phones, features, and portal. Initial Customer Support - Provide outstanding customer service throughout the implementation process and incubation-period by resolving immediate escalations to ensure customer satisfaction. Facilitate a smooth transition to other Conterra Operations teams at the end of the incubation period. Travel 50% in Market as well as occasional travel to Headquarters for training What you will need 1+ Years of providing customer service, preferably in a cloud computing or telephony environment Ability to listen, analyze, troubleshoot and to resolve common customer inquiries Strong organizational and time management skills. Must be able to effectively coordinate projects and can manage multiple projects and tasks concurrently. Excellent verbal and written communication skills Team player with a positive attitude. Ability to work well with business partners, customers, and vendors. Understanding of Unified Communications and VoIP technologies Demonstrate a high degree of initiative and self-guided work management Strong desire to develop new technical knowledge and professional skills on a continual basis Four (4) years or more relevant telecommunications experience preferred Must have a clean and Valid Drivers license What we offer Core values that embody teamwork, integrity, and excellence A super talented team who values hard work, success, and fun :) Work/ Life Balance Premium health benefits (medical, dental, vision, flex spending, etc.) Flexible and generous PTO schedule + paid holiday schedule 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
09/24/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Possess the Following Certifications: ServiceNow Certified System Administrator (CSA) Possess a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/24/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Possess the Following Certifications: ServiceNow Certified System Administrator (CSA) Possess a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
09/24/2026
Full time
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Join our dynamic Visa Cybersecurity - Product Security Engineering team, a key component of Visa's Technology organization, where you will play a crucial role in securing and innovating Visa's products and services. Our team is at the forefront of technology, delivering secure, high-quality, and easy-to-use products that enable Visa and our partners to rapidly and efficiently innovate. Cyber Products operationalizes the usage of AI and decision intelligence to ensure ongoing business values. If you want to be in the exciting payment security and AI space, learn fast, and make big impacts, this is an ideal place for you! The role is for a specialist with hands-on generative AI experience, who thrives on solving complex challenges, modernizing legacy code, and embracing cutting-edge technologies like LLMs. We are responsible for designing, developing, and implementing next generation data platforms to drive incremental revenue. Essential Functions: Hands-on Programming Full-stack development contributes to the design of backend, databases and queries, API creations and consumptions, and contributes to frontend UI development. Works independently with minimal insight to develop software that conforms to Visa's high standards of security, quality, performance, resiliency, and compliance. Design, develop, and unit test applications in accordance with established standards. Improving the productivity of the engineering organization by infusing AI into our coding standards and practices. Proven track record of managing and executing multiple high-impact LLM based projects, balancing delivery speed with quality. Able to showcase the productivity improvement by collecting relevant metrics. Participate in design and code review sessions as appropriate. Provide third-level support to business users. Keep up with current and developing engineering trends Design, Architect and Implement high robust system designs as per the growing needs Contribute to the roadmap for the product Work with architects, systems analysts, project managers and other developers to efficiently implement business requirements while applying the latest available tools and technology. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • Bachelor's degree, OR 3+ years of relevant work experience • 6 months - 2 years of hands-on expertise with Java, Spring, Python and related technologies. • Experience in Gen AI, Big data and UI technologies will be an added advantage. • Experience with highly distributed, scalable, concurrent and low latency systems working with one or more of the following database technologies: DB2, MySQL and NoSQL data warehouses such as HBase. • Skilled in realizing the full potential of LLM-based AI frameworks. Preferred Qualifications • Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, or closely related field and 2 years of experience in the job offered or in a software engineer-related occupation. • 6 months - 2 years of hands-on expertise with Java, Spring, Python and related technologies. • Experience in Gen AI, Big data and UI technologies will be an added advantage. • Experience with highly distributed, scalable, concurrent and low latency systems working with one or more of the following database technologies: DB2, MySQL and NoSQL data warehouses such as HBase. • Highly skilled in realizing the full potential of LLM-based AI frameworks. • Ability to work effectively on multiple concurrent assignments with both AI and non-AI application projects. • Experience working in an Agile and Test-Driven Development environment. • Experience with Continuous Integration and Automated Test tools such as Jenkins, Artifactory, Git, Selenium, Chef desirable. • Strategic thinker and good business acumen to orient data engineering to the business needs of internal clients. • Demonstrated intellectual and analytical rigor, strong attention to detail, team oriented, energetic, collaborative, diplomatic, and flexible style. Information for US Applicants For roles located in the US, the estimated salary range for this position is $112,400.00 to $ 174,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/24/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Join our dynamic Visa Cybersecurity - Product Security Engineering team, a key component of Visa's Technology organization, where you will play a crucial role in securing and innovating Visa's products and services. Our team is at the forefront of technology, delivering secure, high-quality, and easy-to-use products that enable Visa and our partners to rapidly and efficiently innovate. Cyber Products operationalizes the usage of AI and decision intelligence to ensure ongoing business values. If you want to be in the exciting payment security and AI space, learn fast, and make big impacts, this is an ideal place for you! The role is for a specialist with hands-on generative AI experience, who thrives on solving complex challenges, modernizing legacy code, and embracing cutting-edge technologies like LLMs. We are responsible for designing, developing, and implementing next generation data platforms to drive incremental revenue. Essential Functions: Hands-on Programming Full-stack development contributes to the design of backend, databases and queries, API creations and consumptions, and contributes to frontend UI development. Works independently with minimal insight to develop software that conforms to Visa's high standards of security, quality, performance, resiliency, and compliance. Design, develop, and unit test applications in accordance with established standards. Improving the productivity of the engineering organization by infusing AI into our coding standards and practices. Proven track record of managing and executing multiple high-impact LLM based projects, balancing delivery speed with quality. Able to showcase the productivity improvement by collecting relevant metrics. Participate in design and code review sessions as appropriate. Provide third-level support to business users. Keep up with current and developing engineering trends Design, Architect and Implement high robust system designs as per the growing needs Contribute to the roadmap for the product Work with architects, systems analysts, project managers and other developers to efficiently implement business requirements while applying the latest available tools and technology. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • Bachelor's degree, OR 3+ years of relevant work experience • 6 months - 2 years of hands-on expertise with Java, Spring, Python and related technologies. • Experience in Gen AI, Big data and UI technologies will be an added advantage. • Experience with highly distributed, scalable, concurrent and low latency systems working with one or more of the following database technologies: DB2, MySQL and NoSQL data warehouses such as HBase. • Skilled in realizing the full potential of LLM-based AI frameworks. Preferred Qualifications • Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, or closely related field and 2 years of experience in the job offered or in a software engineer-related occupation. • 6 months - 2 years of hands-on expertise with Java, Spring, Python and related technologies. • Experience in Gen AI, Big data and UI technologies will be an added advantage. • Experience with highly distributed, scalable, concurrent and low latency systems working with one or more of the following database technologies: DB2, MySQL and NoSQL data warehouses such as HBase. • Highly skilled in realizing the full potential of LLM-based AI frameworks. • Ability to work effectively on multiple concurrent assignments with both AI and non-AI application projects. • Experience working in an Agile and Test-Driven Development environment. • Experience with Continuous Integration and Automated Test tools such as Jenkins, Artifactory, Git, Selenium, Chef desirable. • Strategic thinker and good business acumen to orient data engineering to the business needs of internal clients. • Demonstrated intellectual and analytical rigor, strong attention to detail, team oriented, energetic, collaborative, diplomatic, and flexible style. Information for US Applicants For roles located in the US, the estimated salary range for this position is $112,400.00 to $ 174,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Location This role is located in Princeton (preferred) or any other locations within the North American hub structure of our global IT organization. Munich Re is a global market leader in reinsurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions. To further strengthen our digital capabilities, Munich Re continues to invest strategically in IT and data platforms. The position Solution Architect is a high-impact position within our global center of excellence for Informatica Data Integration, supporting stable operations today while shaping the data platforms of the future. Led by the Global Specialty Insurance (GSI) unit, the team drives the delivery of our strategic data platforms by setting architectural standards, provide expert consulting and support project delivery across ERGO, MEAG, Reinsurance and GSI. This role will help the organization to implement what is needed to deliver our strategic data platforms. Work will include, but not limited to the end to end support for Cloud Data Governance based on Informatica to support data solution architecture design for acquisition, organization, integration, transformation and secure storage of mission-critical data. While operating the Informatica Platform within GSI, we ensure consistent, enterprise-wide services and standards for data integration to achieve a unified, reliable, and scalable data foundation for the entire Munich Re group. As a IT Solution Architect, you are responsible for designing, implementing, and managing data governance frameworks using Informatica's Cloud Data Governance & Catalog (CDGC) within the Intelligent Data Management Cloud (IDMC). You will be accountable for driving a high-quality platform design and development which supports system performance at optimal operational cost under the circumstances of flexibility and future change. In this role, you will work with product owners, product architects and development leads to ensure that the platform vision and roadmap is implemented with a, state-of-the-art and easily accessible technology stack. Moreover, you will evaluate and adopt new technologies and tooling which can deliver a competitive advantage of our digital platforms. You are accountable for achieving successful project outcomes, including the management of diverging interests of various stakeholders. As a Solution Architect, you work closely with the CoE architecture team to drive the journey towards multi-cloud-based data integration capability. Moreover, you will evaluate and adopt new technologies and tooling which can deliver a competitive advantage of our digital platforms. Your job Responsibilities: This position also requires sound technical skills, the ability to collaborate across teams both on- and offshore, and think both from an operational and delivery IT mindset. Work closely in partnership with data management, governance leads, data solution architects, and data engineers to ensure that projects are delivered at or under budget and follow all compliance, regulatory, and data standards/guidelines for Informatica usage. Partner with large system integrators and software vendors to support the delivery of the programs that align to our data strategy. Work with multiple delivery teams on a given program to ensure requirements are obtained, work has been properly identified, and engineers across the team can support the delivery of our data capabilities. Partner with technical teams across both the GSI Data Team as well other peer organizations to ensure that solutions are aligned to the business needs and follow enterprise standards and guidelines. Deliver proof-of-concepts, pilot solutions and applications through hands-on guidance, development and expertise Collaborate with Enterprise Architects, solution architects, and technical teams to deliver compliant, cost-effective projects aligned with business needs. Develop and execute strategic roadmaps and cost models for Data Governance aligned with organizational goals. Stay abreast of industry trends and emerging technologies, partner with IT Architecture teams to recommend and implement tools & solutions that enhance Data Governance capabilities. Uphold compliance, security, and regular audit updates. Build strong cross-functional partnerships at multiple levels with Munich Re stakeholders. Your profile University degree preferably in Computer engineering / IT or similar qualification Over 7+ years as Solution Architect for global software products, experience in the following areas: data architecture, data governance or master data management Track record of successful implementations that delivered value to the business Proactive self-starter, skilled at cross-functional collaboration and influencing stakeholders for guidance and achieve results Demonstrated strong understanding of technology with the ability to understand and articulate customer problems, solutions, and possible impacts. Ability to work in a complicated global group environment. Experienced managing expectations when balancing alternatives against business and financial constraints and able to estimate the financial impact of architecture alternatives. Extensive experience with compliance, security, and regular audit requirements Informatica Data Governance product knowledge preferred, with experience in Data Integration capabilities in Informatica Data Management Cloud are beneficial Ideally, knowledge of business processes in the re-/insurance industry Consulting and strong collaborative working style creating a culture of accountability and sharing Excellent communication and relationship-building skills with senior leaders and stakeholders Experienced and motivated to work in a globally distributed team Demonstrated a willingness to travel domestically and internationally as required in execution of duties The Company is open to considering candidates in Princeton, NJ. The salary range posted below applies to the Company's Princeton location. The base salary range anticipated for this position is $141,800 - $207,900 plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate displayed represents the typical salary range for candidates hired in this position in Princeton. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
09/24/2026
Full time
Location This role is located in Princeton (preferred) or any other locations within the North American hub structure of our global IT organization. Munich Re is a global market leader in reinsurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions. To further strengthen our digital capabilities, Munich Re continues to invest strategically in IT and data platforms. The position Solution Architect is a high-impact position within our global center of excellence for Informatica Data Integration, supporting stable operations today while shaping the data platforms of the future. Led by the Global Specialty Insurance (GSI) unit, the team drives the delivery of our strategic data platforms by setting architectural standards, provide expert consulting and support project delivery across ERGO, MEAG, Reinsurance and GSI. This role will help the organization to implement what is needed to deliver our strategic data platforms. Work will include, but not limited to the end to end support for Cloud Data Governance based on Informatica to support data solution architecture design for acquisition, organization, integration, transformation and secure storage of mission-critical data. While operating the Informatica Platform within GSI, we ensure consistent, enterprise-wide services and standards for data integration to achieve a unified, reliable, and scalable data foundation for the entire Munich Re group. As a IT Solution Architect, you are responsible for designing, implementing, and managing data governance frameworks using Informatica's Cloud Data Governance & Catalog (CDGC) within the Intelligent Data Management Cloud (IDMC). You will be accountable for driving a high-quality platform design and development which supports system performance at optimal operational cost under the circumstances of flexibility and future change. In this role, you will work with product owners, product architects and development leads to ensure that the platform vision and roadmap is implemented with a, state-of-the-art and easily accessible technology stack. Moreover, you will evaluate and adopt new technologies and tooling which can deliver a competitive advantage of our digital platforms. You are accountable for achieving successful project outcomes, including the management of diverging interests of various stakeholders. As a Solution Architect, you work closely with the CoE architecture team to drive the journey towards multi-cloud-based data integration capability. Moreover, you will evaluate and adopt new technologies and tooling which can deliver a competitive advantage of our digital platforms. Your job Responsibilities: This position also requires sound technical skills, the ability to collaborate across teams both on- and offshore, and think both from an operational and delivery IT mindset. Work closely in partnership with data management, governance leads, data solution architects, and data engineers to ensure that projects are delivered at or under budget and follow all compliance, regulatory, and data standards/guidelines for Informatica usage. Partner with large system integrators and software vendors to support the delivery of the programs that align to our data strategy. Work with multiple delivery teams on a given program to ensure requirements are obtained, work has been properly identified, and engineers across the team can support the delivery of our data capabilities. Partner with technical teams across both the GSI Data Team as well other peer organizations to ensure that solutions are aligned to the business needs and follow enterprise standards and guidelines. Deliver proof-of-concepts, pilot solutions and applications through hands-on guidance, development and expertise Collaborate with Enterprise Architects, solution architects, and technical teams to deliver compliant, cost-effective projects aligned with business needs. Develop and execute strategic roadmaps and cost models for Data Governance aligned with organizational goals. Stay abreast of industry trends and emerging technologies, partner with IT Architecture teams to recommend and implement tools & solutions that enhance Data Governance capabilities. Uphold compliance, security, and regular audit updates. Build strong cross-functional partnerships at multiple levels with Munich Re stakeholders. Your profile University degree preferably in Computer engineering / IT or similar qualification Over 7+ years as Solution Architect for global software products, experience in the following areas: data architecture, data governance or master data management Track record of successful implementations that delivered value to the business Proactive self-starter, skilled at cross-functional collaboration and influencing stakeholders for guidance and achieve results Demonstrated strong understanding of technology with the ability to understand and articulate customer problems, solutions, and possible impacts. Ability to work in a complicated global group environment. Experienced managing expectations when balancing alternatives against business and financial constraints and able to estimate the financial impact of architecture alternatives. Extensive experience with compliance, security, and regular audit requirements Informatica Data Governance product knowledge preferred, with experience in Data Integration capabilities in Informatica Data Management Cloud are beneficial Ideally, knowledge of business processes in the re-/insurance industry Consulting and strong collaborative working style creating a culture of accountability and sharing Excellent communication and relationship-building skills with senior leaders and stakeholders Experienced and motivated to work in a globally distributed team Demonstrated a willingness to travel domestically and internationally as required in execution of duties The Company is open to considering candidates in Princeton, NJ. The salary range posted below applies to the Company's Princeton location. The base salary range anticipated for this position is $141,800 - $207,900 plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate displayed represents the typical salary range for candidates hired in this position in Princeton. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Description Job Description Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology. Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere. Summary: We are seeking a highly skilled and innovative hardware engineer to lead development of advanced fluidic subsystems in kidney stone treatment. This role focuses on the design and control of irrigation and aspiration systems, combining pumps, valves, sensors, tubing sets, and embedded software into safe and reliable products. This is a hands on technical leadership role for an engineer who enjoys developing both hardware and control algorithms, working across mechanical, electrical, and software boundaries to deliver clinically robust performance. This role requires ensuring that all engineering efforts comply with industry standards and regulatory requirements, while aligning with strategic business objectives. In This Role, You Will: Own and architect end-to-end fluid control systems across capital equipment and disposable instruments/tubing sets. Define and drive development of control algorithms to regulate irrigation and aspiration under varying clinical and patient conditions. Define system/sub-system performance requirements for flow, pressure, responsiveness, alarms, and fault detection. Perform system modeling, trade studies, prototyping and bench testing to educate key component selection (pumps, sensors, actuators), validate decisions and de-risk technical challenges. Individually contribute to mechanical/electromechanical design for critical fluidics subsystem components and assemblies and provide expert design review of other team-members designs. Lead cross-functional alignment across internal teams and external partners to ensure architectural integrity, V&V readiness, and production scalability. Collaborate with Systems & Test Engineering to drive design verification test planning and execution for fluid control hardware subsystems. Lead hardware sub-system risk management activities (e.g., FMEA). Organize system/sub-system-level technical design reviews to ensure coherent design across hardware, firmware and software interfaces. Collaborate with suppliers and internal operations representatives to perform root cause investigation, component lifecycle management and continuous improvement. Provide deep subject matter expertise toward the technology roadmap for fluidics and controls and related research endeavors. Partner closely with mechanical, electrical, software, systems, clinical, quality, regulatory and other cross-functional teams to bring prototypes to the market. Mentor junior and non-specialist engineering talent, promoting a collaborative and high-performance work environment. Who You Will Report To: Director, Vision and Sensor Systems Requirements: Bachelor's degree in Mechanical Engineering, Biomedical Engineering, Electrical Engineering, Mechatronics, or a related discipline. Master's or PhD in a relevant engineering discipline preferred. 15+ years of experience developing fluidic, mechatronic, or control systems in a regulated product environment. Experience with owning end-to-end hardware system architectures for fluidic control systems. Preferred familiarity with disposable fluidic component design and reusable/disposable system interfaces. Proven experience developing and tuning closed loop control systems for electromechanical hardware. Preferred experience with irrigation and aspiration systems, endoscopic or urological devices, or surgical fluid management platforms. Experience with pressure, flow, air in line, or occlusion detection preferred. Experience prototyping and testing systems at the bench and subsystem level, including proficiency with prototype embedded software development (e.g., C/C++, Python, or similar) to support hardware designs. Strong first-principles thinker with expert-level fundamentals in fluid dynamics applied to precision fluid delivery in complex devices. Ability to design experiments, analyze data, and translate results into design improvements. Clear technical communication skills and ability to influence across multidisciplinary teams. Experience leading external vendors and contract development firms. Exceptional structured problem-solving skills and experience leading multifunctional technical project teams through all development lifecycle phases. Prior work on medical devices or other safety critical products, including knowledge of IEC 60601, ISO 13485, and medical device design controls. Experience in requirements definition, design reviews, design verification, change management and risk control Ability to travel domestically and internationally up to 10% of the time. What We Offer: At Calyxo, you will be part of a knowledgeable, high-achieving, experienced, and fun team. You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself. We also offer an attractive compensation package, which includes: A competitive base salary of $250,000 - $270,000 and variable incentive plan Stock options - ownership and a stake in growing a mission-driven company Employee benefits package that includes 401(k), healthcare insurance and paid vacation Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth. Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Disclaimer: At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following: Structured Interview Process : Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture. Verification of Identity : We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment. Beware of Scams : Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of . If you receive a request for information from any other domain, please contact us directly at to verify the legitimacy of the communication. We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.
09/24/2026
Full time
Job Description Job Description Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology. Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere. Summary: We are seeking a highly skilled and innovative hardware engineer to lead development of advanced fluidic subsystems in kidney stone treatment. This role focuses on the design and control of irrigation and aspiration systems, combining pumps, valves, sensors, tubing sets, and embedded software into safe and reliable products. This is a hands on technical leadership role for an engineer who enjoys developing both hardware and control algorithms, working across mechanical, electrical, and software boundaries to deliver clinically robust performance. This role requires ensuring that all engineering efforts comply with industry standards and regulatory requirements, while aligning with strategic business objectives. In This Role, You Will: Own and architect end-to-end fluid control systems across capital equipment and disposable instruments/tubing sets. Define and drive development of control algorithms to regulate irrigation and aspiration under varying clinical and patient conditions. Define system/sub-system performance requirements for flow, pressure, responsiveness, alarms, and fault detection. Perform system modeling, trade studies, prototyping and bench testing to educate key component selection (pumps, sensors, actuators), validate decisions and de-risk technical challenges. Individually contribute to mechanical/electromechanical design for critical fluidics subsystem components and assemblies and provide expert design review of other team-members designs. Lead cross-functional alignment across internal teams and external partners to ensure architectural integrity, V&V readiness, and production scalability. Collaborate with Systems & Test Engineering to drive design verification test planning and execution for fluid control hardware subsystems. Lead hardware sub-system risk management activities (e.g., FMEA). Organize system/sub-system-level technical design reviews to ensure coherent design across hardware, firmware and software interfaces. Collaborate with suppliers and internal operations representatives to perform root cause investigation, component lifecycle management and continuous improvement. Provide deep subject matter expertise toward the technology roadmap for fluidics and controls and related research endeavors. Partner closely with mechanical, electrical, software, systems, clinical, quality, regulatory and other cross-functional teams to bring prototypes to the market. Mentor junior and non-specialist engineering talent, promoting a collaborative and high-performance work environment. Who You Will Report To: Director, Vision and Sensor Systems Requirements: Bachelor's degree in Mechanical Engineering, Biomedical Engineering, Electrical Engineering, Mechatronics, or a related discipline. Master's or PhD in a relevant engineering discipline preferred. 15+ years of experience developing fluidic, mechatronic, or control systems in a regulated product environment. Experience with owning end-to-end hardware system architectures for fluidic control systems. Preferred familiarity with disposable fluidic component design and reusable/disposable system interfaces. Proven experience developing and tuning closed loop control systems for electromechanical hardware. Preferred experience with irrigation and aspiration systems, endoscopic or urological devices, or surgical fluid management platforms. Experience with pressure, flow, air in line, or occlusion detection preferred. Experience prototyping and testing systems at the bench and subsystem level, including proficiency with prototype embedded software development (e.g., C/C++, Python, or similar) to support hardware designs. Strong first-principles thinker with expert-level fundamentals in fluid dynamics applied to precision fluid delivery in complex devices. Ability to design experiments, analyze data, and translate results into design improvements. Clear technical communication skills and ability to influence across multidisciplinary teams. Experience leading external vendors and contract development firms. Exceptional structured problem-solving skills and experience leading multifunctional technical project teams through all development lifecycle phases. Prior work on medical devices or other safety critical products, including knowledge of IEC 60601, ISO 13485, and medical device design controls. Experience in requirements definition, design reviews, design verification, change management and risk control Ability to travel domestically and internationally up to 10% of the time. What We Offer: At Calyxo, you will be part of a knowledgeable, high-achieving, experienced, and fun team. You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself. We also offer an attractive compensation package, which includes: A competitive base salary of $250,000 - $270,000 and variable incentive plan Stock options - ownership and a stake in growing a mission-driven company Employee benefits package that includes 401(k), healthcare insurance and paid vacation Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth. Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Disclaimer: At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following: Structured Interview Process : Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture. Verification of Identity : We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment. Beware of Scams : Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of . If you receive a request for information from any other domain, please contact us directly at to verify the legitimacy of the communication. We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.
Job Description Job Description Company Description hy join Avery Dennison: We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at . Benefits: At Avery Dennison, some of the great benefits we provide are: Inclusive Healthcare: Anthem Inclusive Care is a no-cost program that helps you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality LGBTQ+ healthcare. Retirement Savings: We support your retirement readiness financially through company contributions to the 401(k) Plan, including an automatic contribution of 3% of eligible pay plus a matching contribution of 50% on the first 7% of eligible pay you contribute. Basic Life Insurance: Provides twice your base annual salary up to a $50,000 maximum at no cost to you. Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison. Job Description About the role: Working autonomously and regularly exercising independent judgment and discretion with limited supervision, the Client Specialist/On Site is responsible for ensuring client business objectives and schedules are met through proactive planning and thorough project management, thus ensuring an exceptional client experience. This position is an individual contributor who serves as the primary point of contact for a major, significantly high-revenue assigned client and provides day-to-day client relationship management, including autonomously negotiating and committing to client deliverables, evaluating technical project requirements and data integrity, leveraging database queries, collaborating closely with IT and technical teams, and independently investigating and resolving client concerns on behalf of the Company. Key Responsibilities: This is a full-time, on-site position located at our client site in Little Rock, AR. Master assigned client business processes and organization to serve as the primary day-to-day relationship manager and "face" of the company for high-revenue client accounts. Manage and coordinate individual print and fulfillment projects, communicating clear client objectives, schedules, and requirements directly across internal departments. Evaluate technical project requirements, data integrity, and job management workflows while leveraging database queries and collaborating closely with IT, Creative, Operations, and Sales teams. Own the issue resolution process by independently investigating, escalating, addressing, and resolving client complaints, concerns, and internal workflow issues. Evaluate account responsibilities, negotiate client-specific Service Level Agreement deviations, and determine necessary commitments such as expedited shipping or production overtime to meet critical delivery requirements. Qualifications Qualifications: Bachelor's degree in business, marketing, or a similar field, or equivalent combination of education and work experience. At least 3 to 5 years of related business experience and/or training in client service. Proven ability to work autonomously with limited supervision, exercising independent judgment, discretion, and diplomacy with challenging clients. Technical proficiency in querying databases using SQL or similar tools, along with a general knowledge and understanding of coding languages. Excellent oral, written, and interpersonal communication skills with proficiency in software programs including Excel, PowerPoint, Word, Outlook, Access, ERP, and retail/client-specific proprietary software. Additional Information Equal Opportunity Employer: Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. Reasonable Accommodations Notice: If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact or to discuss reasonable accommodations. Identity Verification Notice: To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes. Pre-employment Screening Notice: As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with
09/23/2026
Full time
Job Description Job Description Company Description hy join Avery Dennison: We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at . Benefits: At Avery Dennison, some of the great benefits we provide are: Inclusive Healthcare: Anthem Inclusive Care is a no-cost program that helps you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality LGBTQ+ healthcare. Retirement Savings: We support your retirement readiness financially through company contributions to the 401(k) Plan, including an automatic contribution of 3% of eligible pay plus a matching contribution of 50% on the first 7% of eligible pay you contribute. Basic Life Insurance: Provides twice your base annual salary up to a $50,000 maximum at no cost to you. Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison. Job Description About the role: Working autonomously and regularly exercising independent judgment and discretion with limited supervision, the Client Specialist/On Site is responsible for ensuring client business objectives and schedules are met through proactive planning and thorough project management, thus ensuring an exceptional client experience. This position is an individual contributor who serves as the primary point of contact for a major, significantly high-revenue assigned client and provides day-to-day client relationship management, including autonomously negotiating and committing to client deliverables, evaluating technical project requirements and data integrity, leveraging database queries, collaborating closely with IT and technical teams, and independently investigating and resolving client concerns on behalf of the Company. Key Responsibilities: This is a full-time, on-site position located at our client site in Little Rock, AR. Master assigned client business processes and organization to serve as the primary day-to-day relationship manager and "face" of the company for high-revenue client accounts. Manage and coordinate individual print and fulfillment projects, communicating clear client objectives, schedules, and requirements directly across internal departments. Evaluate technical project requirements, data integrity, and job management workflows while leveraging database queries and collaborating closely with IT, Creative, Operations, and Sales teams. Own the issue resolution process by independently investigating, escalating, addressing, and resolving client complaints, concerns, and internal workflow issues. Evaluate account responsibilities, negotiate client-specific Service Level Agreement deviations, and determine necessary commitments such as expedited shipping or production overtime to meet critical delivery requirements. Qualifications Qualifications: Bachelor's degree in business, marketing, or a similar field, or equivalent combination of education and work experience. At least 3 to 5 years of related business experience and/or training in client service. Proven ability to work autonomously with limited supervision, exercising independent judgment, discretion, and diplomacy with challenging clients. Technical proficiency in querying databases using SQL or similar tools, along with a general knowledge and understanding of coding languages. Excellent oral, written, and interpersonal communication skills with proficiency in software programs including Excel, PowerPoint, Word, Outlook, Access, ERP, and retail/client-specific proprietary software. Additional Information Equal Opportunity Employer: Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. Reasonable Accommodations Notice: If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact or to discuss reasonable accommodations. Identity Verification Notice: To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes. Pre-employment Screening Notice: As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with
Description JOIN THE ECS4Kids TEAM ECS4Kids (formerly Episcopal Children's Services) is a 2026 Top Workplace that honors young children's immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children's well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills. Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida. ECS4Kids offers a competitive benefit package which includes: Medical, dental and vision insurance 403(b) plan with 5% employer match Employee Assistance Program (EAP) Long-term & short-term disability insurance Employer-paid life insurance Paid holidays Generous paid time off Career development Qualifying employer for Public Service Loan Forgiveness Program Salary commensurate with experience. GENERAL DESCRIPTION: The Vice President of Technology & Security serves as a strategic technology partner to executive leadership, translating agency goals into a multi-year technology and security roadmap. The Vice President provides strategic leadership and oversight of all IT and information security functions for Episcopal Children's Services (ECS4Kids), ensuring the reliability, security, compliance, and effectiveness of the agency's technology infrastructure, cloud platforms, telecommunications, and information assets across a 24-county service territory in Florida and Georgia. Serving as the agency's Information Systems Security Oficer (ISSO), the Vice President owns cybersecurity, data governance, business continuity/disaster recovery, vendor management, technology planning, and regulatory compliance, and protects sensitive child, family, employee, and agency information. The role develops technology policies, procedures, and security controls that align with organizational strategy, compliance requirements, and risk tolerance. The Vice President advises executive leadership and the Board of Directors on technology strategy, cybersecurity risk, and emerging technologies, and builds the technical and leadership capacity of a lean IT team supporting more than 1,000 end users across the agency's geographic footprint. In a department of this size, the Vice President is expected to operate as a player-coach - moving fluidly between strategic leadership and direct technical engagement as operational demands require. Major Responsibilities Partner with leadership to anticipate technology needs, develop a multi-year technology roadmap, and identify opportunities to improve business processes, service delivery, and efficiency through technology. Partner with Fiscal, Grants, and Program leadership to align technology investment with agency growth, funder priorities, and grant competitiveness. Serve as liaison between users, departments, vendors, and technical support providers, and report on technology performance, risk, and compliance to executive leadership and the Board. SaaS & Cloud Platform Management Oversee administration, configuration, security, and integration of the agency's SaaS ecosystem, including Microsoft 365, NetSuite (ERP), Paylocity (HCM), and other critical cloud platforms used across all program operations. Lead evaluation, selection, procurement, contract negotiation, and lifecycle management of SaaS and technology vendors, ensuring vendors meet security, compliance, and performance obligations. Maintain system access controls, identity management, and MFA enforcement across all cloud platforms; ensure proper ofboarding and access revocation protocols. Oversee implementation, upgrades, and vendor support of software, enterprise platforms, and network infrastructure, coordinating with the IT Manager and Specialists across the territory. Manage IT infrastructure - networks, cloud platforms, servers, telecommunications, and end-user devices - and oversee implementation, upgrades, and vendor support of software and enterprise platforms. Telecommunications & End User Support Manage IT asset lifecycle - end-user devices, mobile devices, peripherals - including procurement, deployment, tracking, and disposal, maintaining property custodian responsibilities. Oversee end user support operations, establishing service standards, escalation protocols, and performance metrics for the IT team's helpdesk and field support functions. Ensure the continuous availability of telecommunications infrastructure - internet connectivity, VoIP, and network services - across all 24 counties of the agency's service territory, minimizing downtime for more than 1,000 end users. Serve as ECS's Information Systems Security Oficer (ISSO), leading a comprehensive cybersecurity program: risk assessments, vulnerability and threat management, identity/access controls, MFA, endpoint protection, security monitoring, and awareness training (including for Microsoft 365, NetSuite, Paylocity, and other cloud systems). Lead incident response for cybersecurity events and data breaches, including investigation, containment, recovery, and required notiications. Provide direct technical support and hands-on problem-solving when escalated issues exceed team capacity or require executive-level intervention - including troubleshooting critical system outages, network failures, SaaS misconfigurations, or security incidents alongside IT staff. Serve as subject matter expert for third-party compliance documentation: dissect SOC 1 (Type II) and SOC 2 (Type II) reports from critical SaaS vendors, identify control deficiencies, evaluate system bridge letters, define required Complementary User Entity Controls (CUECs), and perform material weakness assessments to maintain internal compliance. Track and secure technology assets, mobile devices, and remote/cloud systems; maintain confidentiality of sensitive information encountered in the role. Establish agency-wide data governance (classification, privacy, retention, disposal, quality) and ensure database security and access controls. Ensure compliance with applicable state, federal, contractual, and funder technology and privacy requirements, including Head Start and Florida Early Learning standards; coordinate related audits, assessments, and cyber insurance requirements. Maintain documented IT policies, procedures, system/security documentation, and disaster recovery, incident response, and business continuity plans, including periodic testing and succession planning within IT. Direct technology procurement, vendor selection, contract negotiation, and lifecycle management, ensuring vendors meet security and compliance obligations. Develop and administer the annual IT operating and capital budget, including cost-beneit analysis and hardware planning; fulfill property custodian responsibilities. Supervise, coach, and develop IT staff, fostering a collaborative, customer-service-oriented, and continuously improving department. Evaluate emerging technologies (e.g., AI, automation) and establish governance and acceptable-use standards for their adoption. Serve in contract administrator/manager/supervisor and emergency duty roles as assigned; perform other related duties as assigned. These essential job functions are not a complete statement of duties. Employees may be required to perform other related duties as assigned. Requirements Education and Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Technology, or a related field. Seven (7) to ten (10) years of progressively responsible IT experience, including leadership over cybersecurity, SaaS/cloud platforms, telecommunications, end user support, vendor management, compliance, and strategic technology planning. Demonstrated experience reading and interpreting SOC 1 (Type II) and SOC 2 (Type II) audit reports, evaluating bridge letters, defining CUECs, and conducting material weakness assessments in a compliance context. Experience leading information security initiatives, technology projects, and business continuity/transformation efforts preferred. Experience in nonprofit, education, healthcare, human services, government, or similarly regulated environments preferred. (A comparable amount of training, education, or experience can be substituted for minimum qualifications.) Skills, Knowledge and Abilities Ability to provide strategic, forward-looking IT leadership, identifying risks and recommending proactive improvements. Demonstrated ability to operate effectively at both the strategic and operational level - equally comfortable presenting cybersecurity risk to the Board and troubleshooting a network outage or SaaS misconfiguration alongside IT staff. Ability to deine problems, interpret technical and diagrammatic instructions, and draw valid conclusions from data click apply for full job details
09/23/2026
Full time
Description JOIN THE ECS4Kids TEAM ECS4Kids (formerly Episcopal Children's Services) is a 2026 Top Workplace that honors young children's immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children's well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills. Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida. ECS4Kids offers a competitive benefit package which includes: Medical, dental and vision insurance 403(b) plan with 5% employer match Employee Assistance Program (EAP) Long-term & short-term disability insurance Employer-paid life insurance Paid holidays Generous paid time off Career development Qualifying employer for Public Service Loan Forgiveness Program Salary commensurate with experience. GENERAL DESCRIPTION: The Vice President of Technology & Security serves as a strategic technology partner to executive leadership, translating agency goals into a multi-year technology and security roadmap. The Vice President provides strategic leadership and oversight of all IT and information security functions for Episcopal Children's Services (ECS4Kids), ensuring the reliability, security, compliance, and effectiveness of the agency's technology infrastructure, cloud platforms, telecommunications, and information assets across a 24-county service territory in Florida and Georgia. Serving as the agency's Information Systems Security Oficer (ISSO), the Vice President owns cybersecurity, data governance, business continuity/disaster recovery, vendor management, technology planning, and regulatory compliance, and protects sensitive child, family, employee, and agency information. The role develops technology policies, procedures, and security controls that align with organizational strategy, compliance requirements, and risk tolerance. The Vice President advises executive leadership and the Board of Directors on technology strategy, cybersecurity risk, and emerging technologies, and builds the technical and leadership capacity of a lean IT team supporting more than 1,000 end users across the agency's geographic footprint. In a department of this size, the Vice President is expected to operate as a player-coach - moving fluidly between strategic leadership and direct technical engagement as operational demands require. Major Responsibilities Partner with leadership to anticipate technology needs, develop a multi-year technology roadmap, and identify opportunities to improve business processes, service delivery, and efficiency through technology. Partner with Fiscal, Grants, and Program leadership to align technology investment with agency growth, funder priorities, and grant competitiveness. Serve as liaison between users, departments, vendors, and technical support providers, and report on technology performance, risk, and compliance to executive leadership and the Board. SaaS & Cloud Platform Management Oversee administration, configuration, security, and integration of the agency's SaaS ecosystem, including Microsoft 365, NetSuite (ERP), Paylocity (HCM), and other critical cloud platforms used across all program operations. Lead evaluation, selection, procurement, contract negotiation, and lifecycle management of SaaS and technology vendors, ensuring vendors meet security, compliance, and performance obligations. Maintain system access controls, identity management, and MFA enforcement across all cloud platforms; ensure proper ofboarding and access revocation protocols. Oversee implementation, upgrades, and vendor support of software, enterprise platforms, and network infrastructure, coordinating with the IT Manager and Specialists across the territory. Manage IT infrastructure - networks, cloud platforms, servers, telecommunications, and end-user devices - and oversee implementation, upgrades, and vendor support of software and enterprise platforms. Telecommunications & End User Support Manage IT asset lifecycle - end-user devices, mobile devices, peripherals - including procurement, deployment, tracking, and disposal, maintaining property custodian responsibilities. Oversee end user support operations, establishing service standards, escalation protocols, and performance metrics for the IT team's helpdesk and field support functions. Ensure the continuous availability of telecommunications infrastructure - internet connectivity, VoIP, and network services - across all 24 counties of the agency's service territory, minimizing downtime for more than 1,000 end users. Serve as ECS's Information Systems Security Oficer (ISSO), leading a comprehensive cybersecurity program: risk assessments, vulnerability and threat management, identity/access controls, MFA, endpoint protection, security monitoring, and awareness training (including for Microsoft 365, NetSuite, Paylocity, and other cloud systems). Lead incident response for cybersecurity events and data breaches, including investigation, containment, recovery, and required notiications. Provide direct technical support and hands-on problem-solving when escalated issues exceed team capacity or require executive-level intervention - including troubleshooting critical system outages, network failures, SaaS misconfigurations, or security incidents alongside IT staff. Serve as subject matter expert for third-party compliance documentation: dissect SOC 1 (Type II) and SOC 2 (Type II) reports from critical SaaS vendors, identify control deficiencies, evaluate system bridge letters, define required Complementary User Entity Controls (CUECs), and perform material weakness assessments to maintain internal compliance. Track and secure technology assets, mobile devices, and remote/cloud systems; maintain confidentiality of sensitive information encountered in the role. Establish agency-wide data governance (classification, privacy, retention, disposal, quality) and ensure database security and access controls. Ensure compliance with applicable state, federal, contractual, and funder technology and privacy requirements, including Head Start and Florida Early Learning standards; coordinate related audits, assessments, and cyber insurance requirements. Maintain documented IT policies, procedures, system/security documentation, and disaster recovery, incident response, and business continuity plans, including periodic testing and succession planning within IT. Direct technology procurement, vendor selection, contract negotiation, and lifecycle management, ensuring vendors meet security and compliance obligations. Develop and administer the annual IT operating and capital budget, including cost-beneit analysis and hardware planning; fulfill property custodian responsibilities. Supervise, coach, and develop IT staff, fostering a collaborative, customer-service-oriented, and continuously improving department. Evaluate emerging technologies (e.g., AI, automation) and establish governance and acceptable-use standards for their adoption. Serve in contract administrator/manager/supervisor and emergency duty roles as assigned; perform other related duties as assigned. These essential job functions are not a complete statement of duties. Employees may be required to perform other related duties as assigned. Requirements Education and Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Technology, or a related field. Seven (7) to ten (10) years of progressively responsible IT experience, including leadership over cybersecurity, SaaS/cloud platforms, telecommunications, end user support, vendor management, compliance, and strategic technology planning. Demonstrated experience reading and interpreting SOC 1 (Type II) and SOC 2 (Type II) audit reports, evaluating bridge letters, defining CUECs, and conducting material weakness assessments in a compliance context. Experience leading information security initiatives, technology projects, and business continuity/transformation efforts preferred. Experience in nonprofit, education, healthcare, human services, government, or similarly regulated environments preferred. (A comparable amount of training, education, or experience can be substituted for minimum qualifications.) Skills, Knowledge and Abilities Ability to provide strategic, forward-looking IT leadership, identifying risks and recommending proactive improvements. Demonstrated ability to operate effectively at both the strategic and operational level - equally comfortable presenting cybersecurity risk to the Board and troubleshooting a network outage or SaaS misconfiguration alongside IT staff. Ability to deine problems, interpret technical and diagrammatic instructions, and draw valid conclusions from data click apply for full job details
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are excited to welcome a talented Revenue Cloud Solution Architect to our Revenue Solutions team. This role is pivotal in driving business transformation and enabling organizations to unlock the full potential of their Go-to-Market strategies. By leveraging state-of-the-art Quote-to-Cash technologies, the Revenue Cloud Solution Architect will help optimize sales and finance alignment, streamline operational processes, and deliver scalable, impactful solutions. Our team is committed to building a best-in-class organization. In this role, you will have the opportunity to contribute meaningfully while collaborating with a dynamic group of colleagues, innovative clients, and trusted partners, including Salesforce and AI teams. As a Solution Architect, you will be responsible for the success of solution designs, providing technical leadership, and delivering transformational and financially impactful client solutions. Position Overview The Revenue Cloud Solution Architect will lead the design, development, and implementation of Revenue Cloud and Revenue Lifecycle Management (RLM) / Revenue Cloud Advanced (RCA) solutions for digital transformation initiatives. This role involves close collaboration with business stakeholders, product owners, and technical teams to ensure the delivery of tailored solutions that meet specific business requirements. You will play a key role in modernizing Quote-to-Cash processes, driving efficiencies, improving sales performance, and scaling revenue operations. Your responsibilities will span both strategic vision and hands-on technical execution, ensuring that projects deliver measurable value and align with long-term business objectives. Additionally, you will serve as a thought leader in the areas of Revenue Lifecycle Management, platform enablement, and systems integration, driving innovation and best practices across multiple initiatives. Key Responsibilities Solution Design and Architecture Architect Comprehensive Solutions: Design end-to-end Salesforce solutions tailored for Revenue Cloud, focusing on areas such as Configure, Price, Quote (CPQ) and Invoicing. Develop Blueprints: Create detailed architectural blueprints that incorporate integrations, customizations, and system configurations to ensure seamless functionality. Quote-to-Cash Optimization Evaluate Processes: Analyze existing product configuration, pricing, quoting, and ordering workflows to identify inefficiencies and improvement opportunities. Implement Enhancements: Develop solutions that align with business goals, ensuring scalability, accuracy, and optimized performance across Quote-to-Cash processes. Stakeholder Collaboration and Management Engage Stakeholders: Work closely with cross-functional teams, including senior leadership, Sales Operations, IT, Legal, Accounting, and Finance, to define requirements and create roadmaps. Ensure Alignment: Act as the primary liaison between technical and business teams, fostering effective communication and shared understanding of project objectives. Implementation Leadership Guide Projects: Lead the implementation of Salesforce Revenue Cloud solutions, ensuring that projects are completed on time, within budget, and to the satisfaction of all stakeholders. Oversee Technical Execution: Provide strategic direction and manage all phases of the implementation process, including design, testing, deployment, and post-go-live support. Customization and Integration Leverage Tools: Utilize Salesforce-native tools and features, such as Product Catalog Management, Transaction Management, Dynamic Revenue Orchestration, and Invoice Management. Manage Integrations: Oversee the integration of Salesforce with other enterprise systems (e.g., Netsuite, Avalara, Stripe, DocuSign) and ensure data integrity during migrations. Continuous Improvement and Innovation Stay Current: Keep up with Salesforce updates and industry trends, proactively identifying opportunities for improvement and innovation. Recommend Solutions: Evaluate and introduce new features, tools, and processes to enhance Salesforce-based workflows and operational efficiency. Qualifications Experience Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in CPQ and Billing projects. Proven Track Record: Experience leading large-scale transformation projects, particularly in enterprise settings. Financial Knowledge: Solid understanding of accounting operations, including billing, invoicing, payment processing, and revenue recognition fundamentals. Metrics Mastery: Familiarity with financial metrics such as ACV, TCV, ARR, and other performance indicators, with the ability to model and explain calculations effectively. CLM & E-Signature Tools: Hands-on experience with tools like Document Generation, Contract Lifecycle Management (CLM), and e-signature solutions. Integration Skills: Knowledge of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365. Technical Skills Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations. Custom Solutions: Experience in building and extending custom quoting and pricing solutions on the Salesforce platform. Development Skills: Familiarity with Apex and Omniscript is a plus. Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics. Integration Tools: Knowledge of integration concepts and tools like MuleSoft, Workato, and REST/SOAP APIs. Leadership & Communication Effective Communication: Strong ability to present complex technical concepts in a clear, relatable manner to diverse audiences. Team Leadership: Proven skills in mentoring and guiding cross-functional teams, including analysts, developers, and consultants. Risk Management: Capable of identifying potential risks and communicating timeline adjustments effectively to stakeholders. Business Acumen Process Expertise: In-depth knowledge of Sales, Product Management, Billing, and Accounting workflows, and their interdependencies. Go-to-Market Knowledge: Familiarity with Channel, Partner, and Marketplace go-to-market strategies. Results-Driven: Proven ability to align Salesforce solutions with business objectives to deliver measurable performance improvements. Certifications (Preferred) Salesforce Certified Revenue Cloud Consultant (strongly preferred) Salesforce Certified CPQ Specialist (strongly preferred) Salesforce Certified Omnistudio Consultant Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I Salesforce Certified Application Architect (strongly preferred) Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 04/22/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD . click apply for full job details
09/23/2026
Full time
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are excited to welcome a talented Revenue Cloud Solution Architect to our Revenue Solutions team. This role is pivotal in driving business transformation and enabling organizations to unlock the full potential of their Go-to-Market strategies. By leveraging state-of-the-art Quote-to-Cash technologies, the Revenue Cloud Solution Architect will help optimize sales and finance alignment, streamline operational processes, and deliver scalable, impactful solutions. Our team is committed to building a best-in-class organization. In this role, you will have the opportunity to contribute meaningfully while collaborating with a dynamic group of colleagues, innovative clients, and trusted partners, including Salesforce and AI teams. As a Solution Architect, you will be responsible for the success of solution designs, providing technical leadership, and delivering transformational and financially impactful client solutions. Position Overview The Revenue Cloud Solution Architect will lead the design, development, and implementation of Revenue Cloud and Revenue Lifecycle Management (RLM) / Revenue Cloud Advanced (RCA) solutions for digital transformation initiatives. This role involves close collaboration with business stakeholders, product owners, and technical teams to ensure the delivery of tailored solutions that meet specific business requirements. You will play a key role in modernizing Quote-to-Cash processes, driving efficiencies, improving sales performance, and scaling revenue operations. Your responsibilities will span both strategic vision and hands-on technical execution, ensuring that projects deliver measurable value and align with long-term business objectives. Additionally, you will serve as a thought leader in the areas of Revenue Lifecycle Management, platform enablement, and systems integration, driving innovation and best practices across multiple initiatives. Key Responsibilities Solution Design and Architecture Architect Comprehensive Solutions: Design end-to-end Salesforce solutions tailored for Revenue Cloud, focusing on areas such as Configure, Price, Quote (CPQ) and Invoicing. Develop Blueprints: Create detailed architectural blueprints that incorporate integrations, customizations, and system configurations to ensure seamless functionality. Quote-to-Cash Optimization Evaluate Processes: Analyze existing product configuration, pricing, quoting, and ordering workflows to identify inefficiencies and improvement opportunities. Implement Enhancements: Develop solutions that align with business goals, ensuring scalability, accuracy, and optimized performance across Quote-to-Cash processes. Stakeholder Collaboration and Management Engage Stakeholders: Work closely with cross-functional teams, including senior leadership, Sales Operations, IT, Legal, Accounting, and Finance, to define requirements and create roadmaps. Ensure Alignment: Act as the primary liaison between technical and business teams, fostering effective communication and shared understanding of project objectives. Implementation Leadership Guide Projects: Lead the implementation of Salesforce Revenue Cloud solutions, ensuring that projects are completed on time, within budget, and to the satisfaction of all stakeholders. Oversee Technical Execution: Provide strategic direction and manage all phases of the implementation process, including design, testing, deployment, and post-go-live support. Customization and Integration Leverage Tools: Utilize Salesforce-native tools and features, such as Product Catalog Management, Transaction Management, Dynamic Revenue Orchestration, and Invoice Management. Manage Integrations: Oversee the integration of Salesforce with other enterprise systems (e.g., Netsuite, Avalara, Stripe, DocuSign) and ensure data integrity during migrations. Continuous Improvement and Innovation Stay Current: Keep up with Salesforce updates and industry trends, proactively identifying opportunities for improvement and innovation. Recommend Solutions: Evaluate and introduce new features, tools, and processes to enhance Salesforce-based workflows and operational efficiency. Qualifications Experience Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in CPQ and Billing projects. Proven Track Record: Experience leading large-scale transformation projects, particularly in enterprise settings. Financial Knowledge: Solid understanding of accounting operations, including billing, invoicing, payment processing, and revenue recognition fundamentals. Metrics Mastery: Familiarity with financial metrics such as ACV, TCV, ARR, and other performance indicators, with the ability to model and explain calculations effectively. CLM & E-Signature Tools: Hands-on experience with tools like Document Generation, Contract Lifecycle Management (CLM), and e-signature solutions. Integration Skills: Knowledge of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365. Technical Skills Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations. Custom Solutions: Experience in building and extending custom quoting and pricing solutions on the Salesforce platform. Development Skills: Familiarity with Apex and Omniscript is a plus. Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics. Integration Tools: Knowledge of integration concepts and tools like MuleSoft, Workato, and REST/SOAP APIs. Leadership & Communication Effective Communication: Strong ability to present complex technical concepts in a clear, relatable manner to diverse audiences. Team Leadership: Proven skills in mentoring and guiding cross-functional teams, including analysts, developers, and consultants. Risk Management: Capable of identifying potential risks and communicating timeline adjustments effectively to stakeholders. Business Acumen Process Expertise: In-depth knowledge of Sales, Product Management, Billing, and Accounting workflows, and their interdependencies. Go-to-Market Knowledge: Familiarity with Channel, Partner, and Marketplace go-to-market strategies. Results-Driven: Proven ability to align Salesforce solutions with business objectives to deliver measurable performance improvements. Certifications (Preferred) Salesforce Certified Revenue Cloud Consultant (strongly preferred) Salesforce Certified CPQ Specialist (strongly preferred) Salesforce Certified Omnistudio Consultant Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I Salesforce Certified Application Architect (strongly preferred) Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 04/22/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD . click apply for full job details
About the role You would be considered a key partner of the Account Executive/sales representative responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices driving opportunities and new relationships within accounts. This role has a Data Center focus. Annual compensation: $150K - $190K USD What you'll be doing Acting as a technical sales lead driving opportunities and deals including bringing in the right people and expertise. Providing oversight for pre-sales deals, engaging the Solution Architects & Post-Sales Team as needed. Developing proposals and collaborating with the pre-sales engineering teams to develop final quotes and proposals. Attending customer meetings to understand and articulate business and technical strategy for the company and customer. Providing qualification of designs or opportunities and producing technical architecture/design documentation. Acting as design authority for nominated key accounts. Working as technical designer on enterprise scale, mission-critical customer networking projects. Working with peers to advise and recommend on future technology and services. Working closely with vendor partners to keep up to date with current and future technologies, products and strategies to manage the 'cradle to grave' solution provisions cycle. Engaging in and managing customer demonstrations and Proofs of Concept. Playing a pivotal role in ensuring end to end delivery to client. What you have 7+ years of experience in designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors. 5+ years as a presales solutioning professional. Experience with IT delivery methodologies. Ability to develop and maintain client engagements/relationships. Ability to design in-depth, complex networking solutions. Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases. Good negotiation skills. Legal authorization to work in the United States. Bonus points Arista or Aruba Certifications a plus. Enterprise and data center networking experience preferred. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/23/2026
Full time
About the role You would be considered a key partner of the Account Executive/sales representative responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices driving opportunities and new relationships within accounts. This role has a Data Center focus. Annual compensation: $150K - $190K USD What you'll be doing Acting as a technical sales lead driving opportunities and deals including bringing in the right people and expertise. Providing oversight for pre-sales deals, engaging the Solution Architects & Post-Sales Team as needed. Developing proposals and collaborating with the pre-sales engineering teams to develop final quotes and proposals. Attending customer meetings to understand and articulate business and technical strategy for the company and customer. Providing qualification of designs or opportunities and producing technical architecture/design documentation. Acting as design authority for nominated key accounts. Working as technical designer on enterprise scale, mission-critical customer networking projects. Working with peers to advise and recommend on future technology and services. Working closely with vendor partners to keep up to date with current and future technologies, products and strategies to manage the 'cradle to grave' solution provisions cycle. Engaging in and managing customer demonstrations and Proofs of Concept. Playing a pivotal role in ensuring end to end delivery to client. What you have 7+ years of experience in designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors. 5+ years as a presales solutioning professional. Experience with IT delivery methodologies. Ability to develop and maintain client engagements/relationships. Ability to design in-depth, complex networking solutions. Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases. Good negotiation skills. Legal authorization to work in the United States. Bonus points Arista or Aruba Certifications a plus. Enterprise and data center networking experience preferred. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
About the role You would be considered a key partner of the Account Executive/sales representative responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices driving opportunities and new relationships within accounts. This role has a Data Center focus. Annual compensation: $150K - $190K USD What you'll be doing Acting as a technical sales lead driving opportunities and deals including bringing in the right people and expertise. Providing oversight for pre-sales deals, engaging the Solution Architects & Post-Sales Team as needed. Developing proposals and collaborating with the pre-sales engineering teams to develop final quotes and proposals. Attending customer meetings to understand and articulate business and technical strategy for the company and customer. Providing qualification of designs or opportunities and producing technical architecture/design documentation. Acting as design authority for nominated key accounts. Working as technical designer on enterprise scale, mission-critical customer networking projects. Working with peers to advise and recommend on future technology and services. Working closely with vendor partners to keep up to date with current and future technologies, products and strategies to manage the 'cradle to grave' solution provisions cycle. Engaging in and managing customer demonstrations and Proofs of Concept. Playing a pivotal role in ensuring end to end delivery to client. What you have 7+ years of experience in designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors. 5+ years as a presales solutioning professional. Experience with IT delivery methodologies. Ability to develop and maintain client engagements/relationships. Ability to design in-depth, complex networking solutions. Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases. Good negotiation skills. Legal authorization to work in the United States. Bonus points Arista or Aruba Certifications a plus. Enterprise and data center networking experience preferred. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/23/2026
Full time
About the role You would be considered a key partner of the Account Executive/sales representative responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices driving opportunities and new relationships within accounts. This role has a Data Center focus. Annual compensation: $150K - $190K USD What you'll be doing Acting as a technical sales lead driving opportunities and deals including bringing in the right people and expertise. Providing oversight for pre-sales deals, engaging the Solution Architects & Post-Sales Team as needed. Developing proposals and collaborating with the pre-sales engineering teams to develop final quotes and proposals. Attending customer meetings to understand and articulate business and technical strategy for the company and customer. Providing qualification of designs or opportunities and producing technical architecture/design documentation. Acting as design authority for nominated key accounts. Working as technical designer on enterprise scale, mission-critical customer networking projects. Working with peers to advise and recommend on future technology and services. Working closely with vendor partners to keep up to date with current and future technologies, products and strategies to manage the 'cradle to grave' solution provisions cycle. Engaging in and managing customer demonstrations and Proofs of Concept. Playing a pivotal role in ensuring end to end delivery to client. What you have 7+ years of experience in designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors. 5+ years as a presales solutioning professional. Experience with IT delivery methodologies. Ability to develop and maintain client engagements/relationships. Ability to design in-depth, complex networking solutions. Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases. Good negotiation skills. Legal authorization to work in the United States. Bonus points Arista or Aruba Certifications a plus. Enterprise and data center networking experience preferred. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
Job Description The Global Sourcing Management Group (GSMG) & Global Workplace & Enterprise Services (GWES) are part of our Company's Global Support Functions (GSF). GSMG plays a critical role in enabling business success by partnering with internal stakeholders, customers, and suppliers to deliver value, insights, and innovative sourcing solutions. The GWES organization is comprised of Facility Management, Real Estate Strategy, Transactions & Dispositions, Energy Management & Sustainability, Workplace Strategy, Integrated Facility Management, Analytics & Innovation, Asset Management, and Maintenance Excellence for all global commercial, mixed-use campuses, and research laboratories. Within GSMG and GWES, the Digital Strategy & Insights office is responsible for accelerating business outcomes through digital enablement. This team consists of the Digital Capability, Information Governance, Business Process, and Digital Delivery functions. The Digital Capability team plays a pivotal role within the Digital Strategy & Insights office by leading efforts in creating the vision of delivering innovative digital solutions across the Global Supplier Management Group (GSMG) and Global Workplace and Enterprise Services (GWES). The Digital Program Portfolio Management (PPM) Senior Specialist will ensure alignment of digital initiatives with our overall Company business objectives, optimizes resource allocation, and fosters a culture of continuous improvement and innovation within the digital community.They will collaborate both within and externally to the DS&I organization to gather requirements for necessary digital capabilities, scope and prioritize relevant portfolio initiatives, and support the development of the digital strategy. This individual will also support the building of content to ensure the GSMG & GWES organization are aware of upcoming product releases and what value these releases will bring to the team. Position Responsibilities Primary responsibilities for this position include, but are not limited to, the following: Collaborate with the DS&I Digital Capability Portfolio Program Management (PPM) Lead to continuously develop a DS&I-specific strategy aligned with enterprise objectives, driving informed portfolio decisions that enhance digital capabilities and support the overall strategic vision of the organization. Support the creation of business cases for potential new technologies across GSMG & GWES, in order to capture scope and key value drivers for project prioritization. Work closely with IT and GSMG & GWES key stakeholders to ensure alignment of digital priorities. Build marketing and communication content for product releases, working closely with the GSMG & GWES Communication team and the Project team, to raise awareness of upcoming tools to the organization Maintain comprehensive communication plan based on the digital roadmap, including technology releases outside GSMG & GWES (i.e., IT, GBS) Develop and maintain strong relationships with leadership and stakeholders to achieve key objectives and deliverables. Review and update key project details (value drivers, milestones, start & end dates, risks, actions) across all documents and systems to ensure consistency and data accuracy. Continuously analyze the DS&I digital portfolio backlog and support identifying related opportunities. Define and monitor value realization measures for initiatives. Complete ad-hoc projects as required to support the overall portfolio and identify continuous improvement opportunities to optimize portfolio processes. Establish and enforce the use of standardized tools across DS&I, GSMG, & GWES. Support development of programs to raise digital acumen across GSMG & GWES. Education & Experience Requirements: Bachelor's degree in business, Finance, Procurement, Supply Chain Management, Engineering or related field. Minimum of 5 years of experience in Business Administration, IT Management, Real Estate/Facilities Management, Procurement, or Supply Chain, with a focus on program and portfolio management, digital transformation, and digital strategy. Technical & Interpersonal Skills Requirements: Strong management and communication skills that emphasize collaboration cross-functionally and the ability to align stakeholders on complex decisions. Ability to create videos and content to share with the organization around new technologies and tools on the Digital Roadmap Solid communication and presentation skills for a wide range of audiences, from entry-level associates to C-level leaders. Ability to translate business needs into structured quantifiable value frameworks in an end-to-end business case; ability to track, measure and report realized vs. projected benefits over time of implemented projects. Ability to analyze issues from perspectives (safety, compliance, maintenance, automation, equipment, process, and people) to frame and understand them effectively. Knowledge of the digital space in the procurement and/or facilities area, including technology trends, industry standards, new products, and solution development techniques Self-motivated and value-oriented with a mindset of continuous learning. Required Skills: Adaptability, Benchmarking, Business Management, Business Process Analysis, Collaboration, Data Analysis, Digital Strategy, Portfolio Management, Procurement, Project Prioritization, Teamwork Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day . click apply for full job details
09/23/2026
Full time
Job Description The Global Sourcing Management Group (GSMG) & Global Workplace & Enterprise Services (GWES) are part of our Company's Global Support Functions (GSF). GSMG plays a critical role in enabling business success by partnering with internal stakeholders, customers, and suppliers to deliver value, insights, and innovative sourcing solutions. The GWES organization is comprised of Facility Management, Real Estate Strategy, Transactions & Dispositions, Energy Management & Sustainability, Workplace Strategy, Integrated Facility Management, Analytics & Innovation, Asset Management, and Maintenance Excellence for all global commercial, mixed-use campuses, and research laboratories. Within GSMG and GWES, the Digital Strategy & Insights office is responsible for accelerating business outcomes through digital enablement. This team consists of the Digital Capability, Information Governance, Business Process, and Digital Delivery functions. The Digital Capability team plays a pivotal role within the Digital Strategy & Insights office by leading efforts in creating the vision of delivering innovative digital solutions across the Global Supplier Management Group (GSMG) and Global Workplace and Enterprise Services (GWES). The Digital Program Portfolio Management (PPM) Senior Specialist will ensure alignment of digital initiatives with our overall Company business objectives, optimizes resource allocation, and fosters a culture of continuous improvement and innovation within the digital community.They will collaborate both within and externally to the DS&I organization to gather requirements for necessary digital capabilities, scope and prioritize relevant portfolio initiatives, and support the development of the digital strategy. This individual will also support the building of content to ensure the GSMG & GWES organization are aware of upcoming product releases and what value these releases will bring to the team. Position Responsibilities Primary responsibilities for this position include, but are not limited to, the following: Collaborate with the DS&I Digital Capability Portfolio Program Management (PPM) Lead to continuously develop a DS&I-specific strategy aligned with enterprise objectives, driving informed portfolio decisions that enhance digital capabilities and support the overall strategic vision of the organization. Support the creation of business cases for potential new technologies across GSMG & GWES, in order to capture scope and key value drivers for project prioritization. Work closely with IT and GSMG & GWES key stakeholders to ensure alignment of digital priorities. Build marketing and communication content for product releases, working closely with the GSMG & GWES Communication team and the Project team, to raise awareness of upcoming tools to the organization Maintain comprehensive communication plan based on the digital roadmap, including technology releases outside GSMG & GWES (i.e., IT, GBS) Develop and maintain strong relationships with leadership and stakeholders to achieve key objectives and deliverables. Review and update key project details (value drivers, milestones, start & end dates, risks, actions) across all documents and systems to ensure consistency and data accuracy. Continuously analyze the DS&I digital portfolio backlog and support identifying related opportunities. Define and monitor value realization measures for initiatives. Complete ad-hoc projects as required to support the overall portfolio and identify continuous improvement opportunities to optimize portfolio processes. Establish and enforce the use of standardized tools across DS&I, GSMG, & GWES. Support development of programs to raise digital acumen across GSMG & GWES. Education & Experience Requirements: Bachelor's degree in business, Finance, Procurement, Supply Chain Management, Engineering or related field. Minimum of 5 years of experience in Business Administration, IT Management, Real Estate/Facilities Management, Procurement, or Supply Chain, with a focus on program and portfolio management, digital transformation, and digital strategy. Technical & Interpersonal Skills Requirements: Strong management and communication skills that emphasize collaboration cross-functionally and the ability to align stakeholders on complex decisions. Ability to create videos and content to share with the organization around new technologies and tools on the Digital Roadmap Solid communication and presentation skills for a wide range of audiences, from entry-level associates to C-level leaders. Ability to translate business needs into structured quantifiable value frameworks in an end-to-end business case; ability to track, measure and report realized vs. projected benefits over time of implemented projects. Ability to analyze issues from perspectives (safety, compliance, maintenance, automation, equipment, process, and people) to frame and understand them effectively. Knowledge of the digital space in the procurement and/or facilities area, including technology trends, industry standards, new products, and solution development techniques Self-motivated and value-oriented with a mindset of continuous learning. Required Skills: Adaptability, Benchmarking, Business Management, Business Process Analysis, Collaboration, Data Analysis, Digital Strategy, Portfolio Management, Procurement, Project Prioritization, Teamwork Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day . click apply for full job details
Job Description The Global Sourcing Management Group (GSMG) & Global Workplace & Enterprise Services (GWES) are part of our Company's Global Support Functions (GSF). GSMG plays a critical role in enabling business success by partnering with internal stakeholders, customers, and suppliers to deliver value, insights, and innovative sourcing solutions. The GWES organization is comprised of Facility Management, Real Estate Strategy, Transactions & Dispositions, Energy Management & Sustainability, Workplace Strategy, Integrated Facility Management, Analytics & Innovation, Asset Management, and Maintenance Excellence for all global commercial, mixed-use campuses, and research laboratories. Within GSMG and GWES, the Digital Strategy & Insights office is responsible for accelerating business outcomes through digital enablement. This team consists of the Digital Capability, Information Governance, Business Process, and Digital Delivery functions. The Digital Capability team plays a pivotal role within the Digital Strategy & Insights office by leading efforts in creating the vision of delivering innovative digital solutions across the Global Supplier Management Group (GSMG) and Global Workplace and Enterprise Services (GWES). The Digital Program Portfolio Management (PPM) Senior Specialist will ensure alignment of digital initiatives with our overall Company business objectives, optimizes resource allocation, and fosters a culture of continuous improvement and innovation within the digital community.They will collaborate both within and externally to the DS&I organization to gather requirements for necessary digital capabilities, scope and prioritize relevant portfolio initiatives, and support the development of the digital strategy. This individual will also support the building of content to ensure the GSMG & GWES organization are aware of upcoming product releases and what value these releases will bring to the team. Position Responsibilities Primary responsibilities for this position include, but are not limited to, the following: Collaborate with the DS&I Digital Capability Portfolio Program Management (PPM) Lead to continuously develop a DS&I-specific strategy aligned with enterprise objectives, driving informed portfolio decisions that enhance digital capabilities and support the overall strategic vision of the organization. Support the creation of business cases for potential new technologies across GSMG & GWES, in order to capture scope and key value drivers for project prioritization. Work closely with IT and GSMG & GWES key stakeholders to ensure alignment of digital priorities. Build marketing and communication content for product releases, working closely with the GSMG & GWES Communication team and the Project team, to raise awareness of upcoming tools to the organization Maintain comprehensive communication plan based on the digital roadmap, including technology releases outside GSMG & GWES (i.e., IT, GBS) Develop and maintain strong relationships with leadership and stakeholders to achieve key objectives and deliverables. Review and update key project details (value drivers, milestones, start & end dates, risks, actions) across all documents and systems to ensure consistency and data accuracy. Continuously analyze the DS&I digital portfolio backlog and support identifying related opportunities. Define and monitor value realization measures for initiatives. Complete ad-hoc projects as required to support the overall portfolio and identify continuous improvement opportunities to optimize portfolio processes. Establish and enforce the use of standardized tools across DS&I, GSMG, & GWES. Support development of programs to raise digital acumen across GSMG & GWES. Education & Experience Requirements: Bachelor's degree in business, Finance, Procurement, Supply Chain Management, Engineering or related field. Minimum of 5 years of experience in Business Administration, IT Management, Real Estate/Facilities Management, Procurement, or Supply Chain, with a focus on program and portfolio management, digital transformation, and digital strategy. Technical & Interpersonal Skills Requirements: Strong management and communication skills that emphasize collaboration cross-functionally and the ability to align stakeholders on complex decisions. Ability to create videos and content to share with the organization around new technologies and tools on the Digital Roadmap Solid communication and presentation skills for a wide range of audiences, from entry-level associates to C-level leaders. Ability to translate business needs into structured quantifiable value frameworks in an end-to-end business case; ability to track, measure and report realized vs. projected benefits over time of implemented projects. Ability to analyze issues from perspectives (safety, compliance, maintenance, automation, equipment, process, and people) to frame and understand them effectively. Knowledge of the digital space in the procurement and/or facilities area, including technology trends, industry standards, new products, and solution development techniques Self-motivated and value-oriented with a mindset of continuous learning. Required Skills: Adaptability, Benchmarking, Business Management, Business Process Analysis, Collaboration, Data Analysis, Digital Strategy, Portfolio Management, Procurement, Project Prioritization, Teamwork Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day . click apply for full job details
09/23/2026
Full time
Job Description The Global Sourcing Management Group (GSMG) & Global Workplace & Enterprise Services (GWES) are part of our Company's Global Support Functions (GSF). GSMG plays a critical role in enabling business success by partnering with internal stakeholders, customers, and suppliers to deliver value, insights, and innovative sourcing solutions. The GWES organization is comprised of Facility Management, Real Estate Strategy, Transactions & Dispositions, Energy Management & Sustainability, Workplace Strategy, Integrated Facility Management, Analytics & Innovation, Asset Management, and Maintenance Excellence for all global commercial, mixed-use campuses, and research laboratories. Within GSMG and GWES, the Digital Strategy & Insights office is responsible for accelerating business outcomes through digital enablement. This team consists of the Digital Capability, Information Governance, Business Process, and Digital Delivery functions. The Digital Capability team plays a pivotal role within the Digital Strategy & Insights office by leading efforts in creating the vision of delivering innovative digital solutions across the Global Supplier Management Group (GSMG) and Global Workplace and Enterprise Services (GWES). The Digital Program Portfolio Management (PPM) Senior Specialist will ensure alignment of digital initiatives with our overall Company business objectives, optimizes resource allocation, and fosters a culture of continuous improvement and innovation within the digital community.They will collaborate both within and externally to the DS&I organization to gather requirements for necessary digital capabilities, scope and prioritize relevant portfolio initiatives, and support the development of the digital strategy. This individual will also support the building of content to ensure the GSMG & GWES organization are aware of upcoming product releases and what value these releases will bring to the team. Position Responsibilities Primary responsibilities for this position include, but are not limited to, the following: Collaborate with the DS&I Digital Capability Portfolio Program Management (PPM) Lead to continuously develop a DS&I-specific strategy aligned with enterprise objectives, driving informed portfolio decisions that enhance digital capabilities and support the overall strategic vision of the organization. Support the creation of business cases for potential new technologies across GSMG & GWES, in order to capture scope and key value drivers for project prioritization. Work closely with IT and GSMG & GWES key stakeholders to ensure alignment of digital priorities. Build marketing and communication content for product releases, working closely with the GSMG & GWES Communication team and the Project team, to raise awareness of upcoming tools to the organization Maintain comprehensive communication plan based on the digital roadmap, including technology releases outside GSMG & GWES (i.e., IT, GBS) Develop and maintain strong relationships with leadership and stakeholders to achieve key objectives and deliverables. Review and update key project details (value drivers, milestones, start & end dates, risks, actions) across all documents and systems to ensure consistency and data accuracy. Continuously analyze the DS&I digital portfolio backlog and support identifying related opportunities. Define and monitor value realization measures for initiatives. Complete ad-hoc projects as required to support the overall portfolio and identify continuous improvement opportunities to optimize portfolio processes. Establish and enforce the use of standardized tools across DS&I, GSMG, & GWES. Support development of programs to raise digital acumen across GSMG & GWES. Education & Experience Requirements: Bachelor's degree in business, Finance, Procurement, Supply Chain Management, Engineering or related field. Minimum of 5 years of experience in Business Administration, IT Management, Real Estate/Facilities Management, Procurement, or Supply Chain, with a focus on program and portfolio management, digital transformation, and digital strategy. Technical & Interpersonal Skills Requirements: Strong management and communication skills that emphasize collaboration cross-functionally and the ability to align stakeholders on complex decisions. Ability to create videos and content to share with the organization around new technologies and tools on the Digital Roadmap Solid communication and presentation skills for a wide range of audiences, from entry-level associates to C-level leaders. Ability to translate business needs into structured quantifiable value frameworks in an end-to-end business case; ability to track, measure and report realized vs. projected benefits over time of implemented projects. Ability to analyze issues from perspectives (safety, compliance, maintenance, automation, equipment, process, and people) to frame and understand them effectively. Knowledge of the digital space in the procurement and/or facilities area, including technology trends, industry standards, new products, and solution development techniques Self-motivated and value-oriented with a mindset of continuous learning. Required Skills: Adaptability, Benchmarking, Business Management, Business Process Analysis, Collaboration, Data Analysis, Digital Strategy, Portfolio Management, Procurement, Project Prioritization, Teamwork Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day . click apply for full job details
See your work in a new light. At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux -meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. See your work in a new light. At LUX Infusion, we're reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes. We're looking for a Site Technology Implementation Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day. Why This Role Matters This role plays an important part in helping LUX Infusion deliver a patient first experience - whether that impact is directly with patients or behind the scenes supporting care delivery. Job Summary The Site Technology Implementation is responsible for executing the deployment, installation, and configuration of technology solutions across company sites, including new locations, relocations, expansions, and refresh initiatives. This role works under the direction of the Manager, Site Technology and Implementation and serves as the primary technical resource responsible for ensuring site technology is installed, tested, and operationally ready. This individual coordinates closely with infrastructure teams, vendors, facilities, and local site leadership to ensure all technology components are delivered accurately, on time, and in alignment with company standards. The role requires a combination of strong technical skills, field coordination, and disciplined execution. What You'll Do Responsibilities include: Experience with site technology implementations in healthcare, pharmacy, or regulated environments. Certifications such as CompTIA Network+, A+, or equivalent preferred. Experience with tools such as ServiceNow, Intune, SCCM, or similar deployment/management platforms. Familiarity with low-voltage systems, security systems, or building technology integrations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Site Deployment and Execution Execute technology deployments for new site openings, relocations, and upgrades, following established implementation plans and standards. Install, configure, and validate site technologies including: Network equipment (switches, firewalls, wireless access points) Workstations, laptops, and mobile devices Printers and multi-function devices Telephony and conferencing systems Peripheral equipment and end-user setup Coordinate onsite activities such as hardware staging, shipping, receiving, and installation. Perform site readiness checks to confirm infrastructure, connectivity, and equipment availability. Technical Coordination Serve as the primary point of contact for onsite technology implementation activities. Coordinate with network, infrastructure, security, and support teams to ensure proper deployment sequencing and configuration. Work with carriers and vendors for circuit turn-ups, installations, and troubleshooting. Support structured cabling coordination and validate installations meet standards and specifications. Assist with cutover activities and ensure a smooth transition to operational support. Testing and Readiness Validation Conduct pre-go-live validation, including: Network connectivity and performance Device functionality and configuration User workstation readiness Telephony and communication systems testing Identify and resolve issues prior to site go-live, escalating as needed. Document test results, issues, and remediation actions. Documentation and Standards Compliance Maintain accurate documentation of site deployments, including asset tracking, configurations, and installation records. Follow and enforce established site technology standards, checklists, and playbooks. Provide input on improving deployment procedures, tools, and documentation. Ensure all hardware and configurations align with security and compliance requirements. Vendor and Support Coordination Work closely with vendors, onsite contractors, and service providers during implementation. Validate vendor work quality and escalate issues when expectations are not met. Support post-go-live transition to IT operations and service desk teams. Assist with warranty support, equipment replacements, and vendor follow-ups as needed. Technical Knowledge Working knowledge of: Networking fundamentals (TCP/IP, LAN/WAN, wireless) End-user computing and device deployment Imaging, provisioning, and hardware setup Telephony and conferencing tools Basic firewall, switching, and connectivity troubleshooting Understanding of structured cabling and site infrastructure basics. Familiarity with service management and asset tracking systems. Skills and Competencies Strong hands-on technical and troubleshooting skills. Excellent organizational and task execution capabilities. Ability to follow structured implementation plans while adapting to site-specific challenges. Strong communication skills and ability to work with both technical teams and business users. Ability to manage multiple tasks and site activities with accuracy and attention to detail. Self-starter with the ability to work independently in field environments. Key Success Measures Successful execution of site deployments with minimal defects On-time completion of assigned implementation tasks Accuracy and completeness of site setup and configuration Reduction in post-go-live issues and support escalations Compliance with technology standards and documentation requirements Positive feedback from site stakeholders and project teams PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to travel frequently to company locations and implementation sites. Ability to lift and transport technology equipment (up to 50 lbs). Work may occur in office, warehouse, or active construction environments. Flexibility to work evenings or weekends for site cutovers or critical deployments. Effective detection and response to security incidents What We're Looking For You may be a great fit if you bring: QUALIFICATION REQUIREMENTS Education and Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. 3+ years of experience in IT infrastructure, desktop support, or hands-on technology deployment roles. Experience supporting multi-site environments, office openings, or infrastructure rollouts preferred. Familiarity with working in construction, facilities coordination, or field service environments is a plus. QUALIFICATIONS PREFERRED Experience with site technology implementations in healthcare, pharmacy, or regulated environments. Certifications such as CompTIA Network+, A+, or equivalent preferred. Experience with tools such as ServiceNow, Intune, SCCM, or similar deployment/management platforms. Familiarity with low-voltage systems, security systems, or building technology integrations. Why LUX Infusion At LUX Infusion, we believe infusion care deserves more light - more warmth, more clarity, and more connection. Here, you'll find: Purpose driven work with real impact A patient first, clinician led culture Supportive, collaborative teammates The opportunity to grow with a company building something meaningful Come help us elevate infusion care - and see what's possible when care comes first. Pay Range/Rate $75,000-$85,000 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at or x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds . click apply for full job details
09/23/2026
Full time
See your work in a new light. At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux -meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. See your work in a new light. At LUX Infusion, we're reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes. We're looking for a Site Technology Implementation Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day. Why This Role Matters This role plays an important part in helping LUX Infusion deliver a patient first experience - whether that impact is directly with patients or behind the scenes supporting care delivery. Job Summary The Site Technology Implementation is responsible for executing the deployment, installation, and configuration of technology solutions across company sites, including new locations, relocations, expansions, and refresh initiatives. This role works under the direction of the Manager, Site Technology and Implementation and serves as the primary technical resource responsible for ensuring site technology is installed, tested, and operationally ready. This individual coordinates closely with infrastructure teams, vendors, facilities, and local site leadership to ensure all technology components are delivered accurately, on time, and in alignment with company standards. The role requires a combination of strong technical skills, field coordination, and disciplined execution. What You'll Do Responsibilities include: Experience with site technology implementations in healthcare, pharmacy, or regulated environments. Certifications such as CompTIA Network+, A+, or equivalent preferred. Experience with tools such as ServiceNow, Intune, SCCM, or similar deployment/management platforms. Familiarity with low-voltage systems, security systems, or building technology integrations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Site Deployment and Execution Execute technology deployments for new site openings, relocations, and upgrades, following established implementation plans and standards. Install, configure, and validate site technologies including: Network equipment (switches, firewalls, wireless access points) Workstations, laptops, and mobile devices Printers and multi-function devices Telephony and conferencing systems Peripheral equipment and end-user setup Coordinate onsite activities such as hardware staging, shipping, receiving, and installation. Perform site readiness checks to confirm infrastructure, connectivity, and equipment availability. Technical Coordination Serve as the primary point of contact for onsite technology implementation activities. Coordinate with network, infrastructure, security, and support teams to ensure proper deployment sequencing and configuration. Work with carriers and vendors for circuit turn-ups, installations, and troubleshooting. Support structured cabling coordination and validate installations meet standards and specifications. Assist with cutover activities and ensure a smooth transition to operational support. Testing and Readiness Validation Conduct pre-go-live validation, including: Network connectivity and performance Device functionality and configuration User workstation readiness Telephony and communication systems testing Identify and resolve issues prior to site go-live, escalating as needed. Document test results, issues, and remediation actions. Documentation and Standards Compliance Maintain accurate documentation of site deployments, including asset tracking, configurations, and installation records. Follow and enforce established site technology standards, checklists, and playbooks. Provide input on improving deployment procedures, tools, and documentation. Ensure all hardware and configurations align with security and compliance requirements. Vendor and Support Coordination Work closely with vendors, onsite contractors, and service providers during implementation. Validate vendor work quality and escalate issues when expectations are not met. Support post-go-live transition to IT operations and service desk teams. Assist with warranty support, equipment replacements, and vendor follow-ups as needed. Technical Knowledge Working knowledge of: Networking fundamentals (TCP/IP, LAN/WAN, wireless) End-user computing and device deployment Imaging, provisioning, and hardware setup Telephony and conferencing tools Basic firewall, switching, and connectivity troubleshooting Understanding of structured cabling and site infrastructure basics. Familiarity with service management and asset tracking systems. Skills and Competencies Strong hands-on technical and troubleshooting skills. Excellent organizational and task execution capabilities. Ability to follow structured implementation plans while adapting to site-specific challenges. Strong communication skills and ability to work with both technical teams and business users. Ability to manage multiple tasks and site activities with accuracy and attention to detail. Self-starter with the ability to work independently in field environments. Key Success Measures Successful execution of site deployments with minimal defects On-time completion of assigned implementation tasks Accuracy and completeness of site setup and configuration Reduction in post-go-live issues and support escalations Compliance with technology standards and documentation requirements Positive feedback from site stakeholders and project teams PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to travel frequently to company locations and implementation sites. Ability to lift and transport technology equipment (up to 50 lbs). Work may occur in office, warehouse, or active construction environments. Flexibility to work evenings or weekends for site cutovers or critical deployments. Effective detection and response to security incidents What We're Looking For You may be a great fit if you bring: QUALIFICATION REQUIREMENTS Education and Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. 3+ years of experience in IT infrastructure, desktop support, or hands-on technology deployment roles. Experience supporting multi-site environments, office openings, or infrastructure rollouts preferred. Familiarity with working in construction, facilities coordination, or field service environments is a plus. QUALIFICATIONS PREFERRED Experience with site technology implementations in healthcare, pharmacy, or regulated environments. Certifications such as CompTIA Network+, A+, or equivalent preferred. Experience with tools such as ServiceNow, Intune, SCCM, or similar deployment/management platforms. Familiarity with low-voltage systems, security systems, or building technology integrations. Why LUX Infusion At LUX Infusion, we believe infusion care deserves more light - more warmth, more clarity, and more connection. Here, you'll find: Purpose driven work with real impact A patient first, clinician led culture Supportive, collaborative teammates The opportunity to grow with a company building something meaningful Come help us elevate infusion care - and see what's possible when care comes first. Pay Range/Rate $75,000-$85,000 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at or x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds . click apply for full job details
City of Alexandria VA Sanitation Authority
Alexandria, Virginia
About Us AlexRenew is one of the most advanced wastewater utilities in the United States, serving over 300,000 customers in Alexandria, VA, and parts of Fairfax County. Each year, our facility processes and treats approximately 13 billion gallons of wastewater received from area homes, schools, and businesses to protect public health and the environment. If you are interested in working for a leader in the wastewater industry, we invite qualified candidates to apply for our Learning and Talent Development Technical Specialist position. What we do and how we do it is driven by our five Goals: Operational Excellence: Taking proactive steps to meet current and future challenges. Thriving Workforce: Investing in our staff and fostering a culture of belonging. Strategic Partnerships: Promoting watershed-level thinking. Environmental Sustainability: Being good stewards of our resources to minimize our impact. Commitment to the Community: Strengthening connections with the public and providing affordable service. Summary: The Learning and Talent Development Technical Specialist designs, implements, delivers and evaluates employee training programs that develop workforce capability, strengthen technical competency and improve organizational performance. This position supports learning and talent development initiatives including onboarding, career development, leadership and professional development, apprenticeship coordination, licensing and certification support, and cross-training, while also providing hands-on and theoretical technical training for Operations and Maintenance employees. The role works closely with departments, supervisors and subject matter experts to assess training needs, create curriculum and training materials, coordinate schedules, track completion and evaluate program effectiveness. Essential Duties & Responsibilities: Develop and implement learning and talent development strategies using adult learning methods.Coordinate with various departments to schedule relevant employee training, including technical and non-technical programs.Support the overall AlexRenew Apprenticeship program, including coordinating instructors, schedules, employee registration, completion tracking and related learning activities.Assess training needs and feedback to improve programs related to leadership and career development, mentor development, knowledge transfer, change management, onboarding, technical training and cross-training.Assist employees with preparing for licensing and certification exams by providing one on one mentoring, coaching and customizing training to individual needsMaintain accurate and up-to-date training data in ADP Workforce Now employee Talent Profile and Learning module, learning management systems and related tracking tools.Evaluate feedback, analyze training results and recommend improvements as required.Recommend, create, coordinate and update training materials, job aids, presentations, assessments and learning resources to continuously improve course content and delivery techniques.Serve as a hands-on and theoretical trainer for assigned Operations and Maintenance training topics, including one-on-one, small group and recurring training sessions.Support technical training related to operations, maintenance, facilities, process modules, SOPs and other assigned training materials to ensure content reflects current operational conditions.Organize and maintain training materials and technical resources in SharePoint or other approved systems so files are accurate, accessible and available as needed.Identify appropriate subject matter expert trainers and coordinate delivery of technical and non-technical training programs.Develop links between individual training, learning plans and talent development plans; assess participants for knowledge and behaviors learned and applied.Support relationships and contracts with external training vendors for technical and non-technical resources.Initiate own daily assignments, follow through on matters of concern and use independent judgment to take appropriate actions.Back up the Learning and Talent Development Manager, and Learning and Talent Development Specialist as needed. Actively promotes safe behaviors and health awareness in the execution of daily tasks.Perform other duties as assigned. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's degree in business, human resources, education, training, organizational development or related field preferred; completion of two (2) years of college or equivalent technical training may be considered with relevant experience; or combination of education and experience.Five (5) years' experience in learning and talent development, human resources, technical training, wastewater operations or maintenance training, or a combination of education, training and experience desired.Experience designing, coordinating and delivering adult learning programs, including classroom, hands-on, one-on-one and group training.Virginia Wastewater Works license, ABC Plant Maintenance Technologist certification, SHRM-Certified Professional (CP), ATD-Certified Professional in Talent Development (CPTD), or related certification preferred.Organization skills, ability to organize data and plan, to work autonomously while prioritizing and multi-tasking several assignments; project management skills and ability to effectively balance multiple projects. Analytical thinking, ability to conduct research and analyze various forms of data to support learning strategies and training improvements.Problem-solving skills, ability to troubleshoot and devise alternative strategies.Attention to detail, ability to manage staff-related training data, technical content and program documentation accurately.Interpersonal skills, ability to influence and help others develop and grow.Collaboration and communication skills, ability to actively engage and collaborate with all staff, supervisors, subject matter experts and external consultants.Must have a strong work ethic, a can-do attitude, the desire to be a team player, be proactive and suggest ideas for easier processes and improved efficiency.High degree of professionalism includes the ability to handle sensitive/confidential material.Strong computer skills including working knowledge of human resources management systems, learning management systems, ADP Workforce Now, SharePoint, content creation software and intermediate to advanced Microsoft Office Suite.Good to excellent writing skills and ability to use various written communication tools.Knowledge of adult learning principles including how to successfully train, facilitate and present. Physical Demands: The physical demands described here are representative of those that an employee may perform on an occasional to regular basis while performing functions of this job. Reasonable accommodations may be made to enable individuals to perform these functions. A detailed Physical Demands Analysis is available in Human Resources and a copy will be provided to all incumbents in this position. While performing the duties of this job, typical of office work, includes lifting up to 10 pounds, and minimal pushing or pulling. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environmental conditions necessitate following strict safety guidelines and use of Personal Protective Equipment. While performing the duties of this job, the employee performs work indoors in a climate-controlled environment, with outdoor trips between buildings. Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation details: 00 Yearly Salary PI7c643fdf54b9-7145
09/23/2026
Full time
About Us AlexRenew is one of the most advanced wastewater utilities in the United States, serving over 300,000 customers in Alexandria, VA, and parts of Fairfax County. Each year, our facility processes and treats approximately 13 billion gallons of wastewater received from area homes, schools, and businesses to protect public health and the environment. If you are interested in working for a leader in the wastewater industry, we invite qualified candidates to apply for our Learning and Talent Development Technical Specialist position. What we do and how we do it is driven by our five Goals: Operational Excellence: Taking proactive steps to meet current and future challenges. Thriving Workforce: Investing in our staff and fostering a culture of belonging. Strategic Partnerships: Promoting watershed-level thinking. Environmental Sustainability: Being good stewards of our resources to minimize our impact. Commitment to the Community: Strengthening connections with the public and providing affordable service. Summary: The Learning and Talent Development Technical Specialist designs, implements, delivers and evaluates employee training programs that develop workforce capability, strengthen technical competency and improve organizational performance. This position supports learning and talent development initiatives including onboarding, career development, leadership and professional development, apprenticeship coordination, licensing and certification support, and cross-training, while also providing hands-on and theoretical technical training for Operations and Maintenance employees. The role works closely with departments, supervisors and subject matter experts to assess training needs, create curriculum and training materials, coordinate schedules, track completion and evaluate program effectiveness. Essential Duties & Responsibilities: Develop and implement learning and talent development strategies using adult learning methods.Coordinate with various departments to schedule relevant employee training, including technical and non-technical programs.Support the overall AlexRenew Apprenticeship program, including coordinating instructors, schedules, employee registration, completion tracking and related learning activities.Assess training needs and feedback to improve programs related to leadership and career development, mentor development, knowledge transfer, change management, onboarding, technical training and cross-training.Assist employees with preparing for licensing and certification exams by providing one on one mentoring, coaching and customizing training to individual needsMaintain accurate and up-to-date training data in ADP Workforce Now employee Talent Profile and Learning module, learning management systems and related tracking tools.Evaluate feedback, analyze training results and recommend improvements as required.Recommend, create, coordinate and update training materials, job aids, presentations, assessments and learning resources to continuously improve course content and delivery techniques.Serve as a hands-on and theoretical trainer for assigned Operations and Maintenance training topics, including one-on-one, small group and recurring training sessions.Support technical training related to operations, maintenance, facilities, process modules, SOPs and other assigned training materials to ensure content reflects current operational conditions.Organize and maintain training materials and technical resources in SharePoint or other approved systems so files are accurate, accessible and available as needed.Identify appropriate subject matter expert trainers and coordinate delivery of technical and non-technical training programs.Develop links between individual training, learning plans and talent development plans; assess participants for knowledge and behaviors learned and applied.Support relationships and contracts with external training vendors for technical and non-technical resources.Initiate own daily assignments, follow through on matters of concern and use independent judgment to take appropriate actions.Back up the Learning and Talent Development Manager, and Learning and Talent Development Specialist as needed. Actively promotes safe behaviors and health awareness in the execution of daily tasks.Perform other duties as assigned. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's degree in business, human resources, education, training, organizational development or related field preferred; completion of two (2) years of college or equivalent technical training may be considered with relevant experience; or combination of education and experience.Five (5) years' experience in learning and talent development, human resources, technical training, wastewater operations or maintenance training, or a combination of education, training and experience desired.Experience designing, coordinating and delivering adult learning programs, including classroom, hands-on, one-on-one and group training.Virginia Wastewater Works license, ABC Plant Maintenance Technologist certification, SHRM-Certified Professional (CP), ATD-Certified Professional in Talent Development (CPTD), or related certification preferred.Organization skills, ability to organize data and plan, to work autonomously while prioritizing and multi-tasking several assignments; project management skills and ability to effectively balance multiple projects. Analytical thinking, ability to conduct research and analyze various forms of data to support learning strategies and training improvements.Problem-solving skills, ability to troubleshoot and devise alternative strategies.Attention to detail, ability to manage staff-related training data, technical content and program documentation accurately.Interpersonal skills, ability to influence and help others develop and grow.Collaboration and communication skills, ability to actively engage and collaborate with all staff, supervisors, subject matter experts and external consultants.Must have a strong work ethic, a can-do attitude, the desire to be a team player, be proactive and suggest ideas for easier processes and improved efficiency.High degree of professionalism includes the ability to handle sensitive/confidential material.Strong computer skills including working knowledge of human resources management systems, learning management systems, ADP Workforce Now, SharePoint, content creation software and intermediate to advanced Microsoft Office Suite.Good to excellent writing skills and ability to use various written communication tools.Knowledge of adult learning principles including how to successfully train, facilitate and present. Physical Demands: The physical demands described here are representative of those that an employee may perform on an occasional to regular basis while performing functions of this job. Reasonable accommodations may be made to enable individuals to perform these functions. A detailed Physical Demands Analysis is available in Human Resources and a copy will be provided to all incumbents in this position. While performing the duties of this job, typical of office work, includes lifting up to 10 pounds, and minimal pushing or pulling. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environmental conditions necessitate following strict safety guidelines and use of Personal Protective Equipment. While performing the duties of this job, the employee performs work indoors in a climate-controlled environment, with outdoor trips between buildings. Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation details: 00 Yearly Salary PI7c643fdf54b9-7145
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually
09/23/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually