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cisco voip engineer
Network Architect
North Kansas City Hospital North Kansas City, Missouri
SUMMARY:The Network Architect partners closely with IT leadership to shape long term infrastructure strategies and technology roadmaps. This includes providing expert guidance in the architecture, design, deployment, and lifecycle management of complex enterprise network systems. The role leads high impact initiatives such as building, testing, implementing, and troubleshooting advanced network solutions across the health system including design, implementation, and optimization to ensure high performance, security, and scalability. This role involves creating detailed network blueprints, selecting appropriate hardware and software, and ensuring seamless integration with existing systems.Key responsibilities include evaluation, recommendation, and championing emerging technologies that strengthen NKC Healths capabilities, supporting strategic objectives across health system environments. The Network Architect is accountable to ensure the Network Engineering team maintain accurate, comprehensive documentation for existing infrastructure as well as newly introduced systems and services. The NA is responsible for developing and reporting of network performance compared to benchmarks.Acting as a subject matter expert across a broad array of technologies, this role delivers technical oversight for all operations under the Network Engineering function and provides mentorship, and direction to ensure consistent execution of architectural standards, operational excellence, and continuous improvement. EXPERIENCE: Seven years experience designing, configuring, and troubleshooting enterprise network systems. Seven years experience managing Cisco routers, switches and managing Cisco Collaboration and VoIP systems. Six years experience managing Cisco and Palo Alto firewalls, as well as managing and troubleshooting wireless networks. SPECIAL SKILLS: Packet capture analysis and troubleshooting with Wireshark or like products. LICENSE/CERT: Required: CCNA (Cisco Certified Network Associate) Preferred: ASE (Architecture Systems Engineer ), CCNP (Cisco Certified Network Professional) EDUCATION: Preferred: Bachelors - Information Technology
09/27/2026
Full time
SUMMARY:The Network Architect partners closely with IT leadership to shape long term infrastructure strategies and technology roadmaps. This includes providing expert guidance in the architecture, design, deployment, and lifecycle management of complex enterprise network systems. The role leads high impact initiatives such as building, testing, implementing, and troubleshooting advanced network solutions across the health system including design, implementation, and optimization to ensure high performance, security, and scalability. This role involves creating detailed network blueprints, selecting appropriate hardware and software, and ensuring seamless integration with existing systems.Key responsibilities include evaluation, recommendation, and championing emerging technologies that strengthen NKC Healths capabilities, supporting strategic objectives across health system environments. The Network Architect is accountable to ensure the Network Engineering team maintain accurate, comprehensive documentation for existing infrastructure as well as newly introduced systems and services. The NA is responsible for developing and reporting of network performance compared to benchmarks.Acting as a subject matter expert across a broad array of technologies, this role delivers technical oversight for all operations under the Network Engineering function and provides mentorship, and direction to ensure consistent execution of architectural standards, operational excellence, and continuous improvement. EXPERIENCE: Seven years experience designing, configuring, and troubleshooting enterprise network systems. Seven years experience managing Cisco routers, switches and managing Cisco Collaboration and VoIP systems. Six years experience managing Cisco and Palo Alto firewalls, as well as managing and troubleshooting wireless networks. SPECIAL SKILLS: Packet capture analysis and troubleshooting with Wireshark or like products. LICENSE/CERT: Required: CCNA (Cisco Certified Network Associate) Preferred: ASE (Architecture Systems Engineer ), CCNP (Cisco Certified Network Professional) EDUCATION: Preferred: Bachelors - Information Technology
ManTech
Technical Project Manager
ManTech Quantico, Virginia
MANTECH seeks a motivated, career and customer-oriented Technical Project Manager to join our team at Quantico, VA. Responsibilities include but are not limited to: Coordinates the procurement, shipping, installation, configuration, and integration of multi-network systems for a global USMC program, driving a seamless "DISA-to-Desktop" architecture. Plans, designs, and maintains the connectivity of enterprise system and network assets, ensuring compliance and secure operations across classified networks and domains Ensures all systems, servers, network switches, and routers are operational, properly configured, and strictly compliant with DISA STIG requirements; performs regular maintenance and troubleshooting. Configures, maintains, and monitors firewalls, IDS/IPS, and Cisco Identity Services Engine (ISE) for access control, implementing security measures tailored for specialized USMC systems. Supports the planning and implementation of enterprise service connections across domains, facilitating secure cloud computing architecture (SCCA), cross-domain solutions, and guards. Collaborates with ISSOs and Cybersecurity Services Leads in the Risk Management Framework (RMF) process, providing inputs and documentation, and mentors/trains other NOC staff and Junior Engineers. Minimum Qualifications: BA/BS in a relevant technical field (Four (4) years of additional relevant experience can be substituted in lieu of degree); 9+ years of overall IT experience with at least 5 years of that time spent working in a relevant Systems/Network Engineering role. Deep understanding of systems integration, networking protocols (TCP/IP, DNS, DHCP), routing, and comprehensive network security principles. Expertise in configuring and managing enterprise devices (routers, switches, firewalls) with hands-on experience in Cisco technologies (e.g., IOS, NX-OS) and security appliances (e.g., ASA firewalls, ISE). Proven experience securing classified networks (SIPR, NIPR, JWICS) and implementing DISA STIGs; strong familiarity with NIST frameworks and RMF. Must hold an active DoD 8570.01-M IAT Level II certification at minimum. Desired Qualifications: Master's degree in Computer Science, IT, Systems Engineering, or a relevant discipline. Experience implementing multi-vendor VoIP and VTC products in RMF environments. Experience with scripting/automation tools for system management; familiarity with the ITIL framework (ITIL Foundation certificate desired). Relevant high-level networking or systems certifications (e.g., Cisco CCNP, CCIE, CompTIA Security+, Microsoft, or Red Hat). Prior experience supporting a USMC enterprise program, or experience at a DoD Combatant Command (e.g., INDOPACOM, CENTCOM, CYBERCOM). Clearance Requirements: Must have a current/active TS/SCI clearance Must be eligible to obtain Special Access Program (SAP) Travel Requirements: 25% CONUS and OCONUS Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
09/27/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Technical Project Manager to join our team at Quantico, VA. Responsibilities include but are not limited to: Coordinates the procurement, shipping, installation, configuration, and integration of multi-network systems for a global USMC program, driving a seamless "DISA-to-Desktop" architecture. Plans, designs, and maintains the connectivity of enterprise system and network assets, ensuring compliance and secure operations across classified networks and domains Ensures all systems, servers, network switches, and routers are operational, properly configured, and strictly compliant with DISA STIG requirements; performs regular maintenance and troubleshooting. Configures, maintains, and monitors firewalls, IDS/IPS, and Cisco Identity Services Engine (ISE) for access control, implementing security measures tailored for specialized USMC systems. Supports the planning and implementation of enterprise service connections across domains, facilitating secure cloud computing architecture (SCCA), cross-domain solutions, and guards. Collaborates with ISSOs and Cybersecurity Services Leads in the Risk Management Framework (RMF) process, providing inputs and documentation, and mentors/trains other NOC staff and Junior Engineers. Minimum Qualifications: BA/BS in a relevant technical field (Four (4) years of additional relevant experience can be substituted in lieu of degree); 9+ years of overall IT experience with at least 5 years of that time spent working in a relevant Systems/Network Engineering role. Deep understanding of systems integration, networking protocols (TCP/IP, DNS, DHCP), routing, and comprehensive network security principles. Expertise in configuring and managing enterprise devices (routers, switches, firewalls) with hands-on experience in Cisco technologies (e.g., IOS, NX-OS) and security appliances (e.g., ASA firewalls, ISE). Proven experience securing classified networks (SIPR, NIPR, JWICS) and implementing DISA STIGs; strong familiarity with NIST frameworks and RMF. Must hold an active DoD 8570.01-M IAT Level II certification at minimum. Desired Qualifications: Master's degree in Computer Science, IT, Systems Engineering, or a relevant discipline. Experience implementing multi-vendor VoIP and VTC products in RMF environments. Experience with scripting/automation tools for system management; familiarity with the ITIL framework (ITIL Foundation certificate desired). Relevant high-level networking or systems certifications (e.g., Cisco CCNP, CCIE, CompTIA Security+, Microsoft, or Red Hat). Prior experience supporting a USMC enterprise program, or experience at a DoD Combatant Command (e.g., INDOPACOM, CENTCOM, CYBERCOM). Clearance Requirements: Must have a current/active TS/SCI clearance Must be eligible to obtain Special Access Program (SAP) Travel Requirements: 25% CONUS and OCONUS Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Network Security Engineer
Credence Mc Lean, Virginia
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for a Network Security Engineer to join our internal IT team. This individual will own enterprise network and security infrastructure across physical and cloud-hosted environments, administer multi-vendor firewalls, and maintain compliance-aligned controls within a CMMC Level 2 and SOC 2 audit environment. The role carries meaningful responsibility for SSP accuracy, ISSO support functions, and GCP organization-level governance. The ideal candidate combines deep network security expertise with documentation discipline and a proactive, compliance-first mindset Responsibilities:Network Infrastructure & Operations Provide technical ownership of the corporate WAN, LAN, and wireless infrastructure, including planning, implementation, expansion, and lifecycle management. Monitor and maintain network performance and reliability, ensuring a minimum of 99% uptime for corporate systems, phone systems, and connectivity. Configure and manage routing, switching, firewalls, and VPNs across Palo Alto NGFW (HQ and branch), Palo Alto VM-Series (AWS Commercial), and FortiGate VM (Azure Government). Serve as primary administrator across all firewall platforms, including policy management, rule additions and modifications, allow-list maintenance, and configuration backups; maintain privileged access under a documented change-controlled process. Oversee network configuration management and backups to ensure recoverability and business continuity. Analyze and resolve escalated Tier 2+ network support tickets. Administer enterprise wireless infrastructure across multiple vendor platforms including Cisco, Aruba, and Ubiquiti; manage access point provisioning Security & Compliance Identify, assess, and mitigate network vulnerabilities through proactive monitoring and remediation. Implement and manage network security controls including firewalls, intrusion detection/prevention systems, antivirus, and secure access solutions. Collaborate with Systems Administrators on vulnerability scanning, patch management, and remediation efforts (e.g., Nessus scan results, OS hardening). Support audit readiness and compliance for CMMC Level 2 and SOC 2, including maintaining network-layer controls in the System Security Plan (SSP), providing firewall and network evidence for assessments, and contributing to ISSO functions as needed. Coordinate firewall rule changes and network modifications through a documented change management process, maintaining an audit-ready record of all changes for SOC 2 and CMMC assessment cycles. Collaboration & Support Work in coordination with Systems and Security administrators to ensure smooth systems and network integration across on-prem and cloud environments. Provide training, documentation, and knowledge sharing to IT staff on new network technologies and processes. Assist in disaster recovery planning and implementation of secure, redundant connectivity solutions. Write and maintain technical documentation, including network diagrams, cabling layouts, and internal knowledge base articles. Contribute to internal IT automation and tooling initiatives, including scripting, infrastructure-as-code, and network-layer input on expanding internal platforms and dashboards. Cloud Infrastructure & GCP Governance Serve as the GCP organization owner, maintaining folder hierarchy, org policies, IAM governance, and network configurations across all projects and access boundaries. Administer cloud-hosted network infrastructure including Palo Alto VM-Series in AWS Commercial and FortiGate VM in Azure Government; design and maintain hybrid connectivity patterns across cloud environments. Support GCP cloud networking operations including Cloud NCC hub-and-spoke architecture, HA-VPN with BGP over IKEv2, Cloud Router, and Cloud NAT. Requirements Must be a U.S. Citizenship Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Must have a minimum of 5+ years of hands-on working experience in network engineering, IT administration, or a related technical role. Must have a strong knowledge of Windows operating systems and enterprise networking fundamentals. Hands-on experience with enterprise firewall administration; Palo Alto NGFW experience and Cisco or equivalent routing and switching experience required. Must be proficient in managing network security tools (firewalls, IDS/IPS, VPNs, antivirus). Must be familiar with configuration management, monitoring, and documentation tools. Must have 5+years of demonstrated ability to maintain and update network security documentation including firewall rule baselines, network diagrams, and SSP network control contributions. Must have the ability to troubleshoot complex issues and communicate effectively with both technical and non-technical staff. Preferred Qualifications Certifications such as Palo Alto PCNSE, FortiGate NSE 4 or higher, CCNA, CCNP, Security+, or equivalent. FortiGate experience, including FortiGate VM in Azure Government, preferred; candidates with strong enterprise firewall experience may ramp up on FortiGate with internal support. Experience supporting Microsoft 365, Azure Government (GCC High), AWS Commercial, and GCP environments; familiarity with compliance boundaries specific to Azure Gov and GCC High preferred. Familiarity with VoIP, secure mail flow, and endpoint management integration. Experience contributing to IT/security-related project initiatives. Prior experience in an ISSO or ISSO support role, or familiarity with SSP documentation and NIST 800-171 network control mapping. Experience administering cloud-hosted firewall VMs (Palo Alto VM-Series or FortiGate VM) in AWS or Azure environments. Experience with network monitoring and management platforms such as PRTG Network Monitor, network documentation tools such as NetBox, and network automation and configuration management tools such as Ansible. Experience with Workload Identity Federation (WIF) and OIDC-based service account authentication in GCP; ability to audit and migrate from key-based service accounts. GCP Professional Cloud Network Engineer certification or equivalent demonstrated experience. Familiar with GCP organization-level governance including IAM, org policies, and folder hierarchy. Experience in a federal contractor environment or familiarity with government compliance frameworks (CMMC, FedRAMP) preferred. Comfort with scripting languages (Python, Bash) or infrastructure automation tools for network configuration and operational tasks. Salary Range: $130,000.00 to $155,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
09/26/2026
Full time
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for a Network Security Engineer to join our internal IT team. This individual will own enterprise network and security infrastructure across physical and cloud-hosted environments, administer multi-vendor firewalls, and maintain compliance-aligned controls within a CMMC Level 2 and SOC 2 audit environment. The role carries meaningful responsibility for SSP accuracy, ISSO support functions, and GCP organization-level governance. The ideal candidate combines deep network security expertise with documentation discipline and a proactive, compliance-first mindset Responsibilities:Network Infrastructure & Operations Provide technical ownership of the corporate WAN, LAN, and wireless infrastructure, including planning, implementation, expansion, and lifecycle management. Monitor and maintain network performance and reliability, ensuring a minimum of 99% uptime for corporate systems, phone systems, and connectivity. Configure and manage routing, switching, firewalls, and VPNs across Palo Alto NGFW (HQ and branch), Palo Alto VM-Series (AWS Commercial), and FortiGate VM (Azure Government). Serve as primary administrator across all firewall platforms, including policy management, rule additions and modifications, allow-list maintenance, and configuration backups; maintain privileged access under a documented change-controlled process. Oversee network configuration management and backups to ensure recoverability and business continuity. Analyze and resolve escalated Tier 2+ network support tickets. Administer enterprise wireless infrastructure across multiple vendor platforms including Cisco, Aruba, and Ubiquiti; manage access point provisioning Security & Compliance Identify, assess, and mitigate network vulnerabilities through proactive monitoring and remediation. Implement and manage network security controls including firewalls, intrusion detection/prevention systems, antivirus, and secure access solutions. Collaborate with Systems Administrators on vulnerability scanning, patch management, and remediation efforts (e.g., Nessus scan results, OS hardening). Support audit readiness and compliance for CMMC Level 2 and SOC 2, including maintaining network-layer controls in the System Security Plan (SSP), providing firewall and network evidence for assessments, and contributing to ISSO functions as needed. Coordinate firewall rule changes and network modifications through a documented change management process, maintaining an audit-ready record of all changes for SOC 2 and CMMC assessment cycles. Collaboration & Support Work in coordination with Systems and Security administrators to ensure smooth systems and network integration across on-prem and cloud environments. Provide training, documentation, and knowledge sharing to IT staff on new network technologies and processes. Assist in disaster recovery planning and implementation of secure, redundant connectivity solutions. Write and maintain technical documentation, including network diagrams, cabling layouts, and internal knowledge base articles. Contribute to internal IT automation and tooling initiatives, including scripting, infrastructure-as-code, and network-layer input on expanding internal platforms and dashboards. Cloud Infrastructure & GCP Governance Serve as the GCP organization owner, maintaining folder hierarchy, org policies, IAM governance, and network configurations across all projects and access boundaries. Administer cloud-hosted network infrastructure including Palo Alto VM-Series in AWS Commercial and FortiGate VM in Azure Government; design and maintain hybrid connectivity patterns across cloud environments. Support GCP cloud networking operations including Cloud NCC hub-and-spoke architecture, HA-VPN with BGP over IKEv2, Cloud Router, and Cloud NAT. Requirements Must be a U.S. Citizenship Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Must have a minimum of 5+ years of hands-on working experience in network engineering, IT administration, or a related technical role. Must have a strong knowledge of Windows operating systems and enterprise networking fundamentals. Hands-on experience with enterprise firewall administration; Palo Alto NGFW experience and Cisco or equivalent routing and switching experience required. Must be proficient in managing network security tools (firewalls, IDS/IPS, VPNs, antivirus). Must be familiar with configuration management, monitoring, and documentation tools. Must have 5+years of demonstrated ability to maintain and update network security documentation including firewall rule baselines, network diagrams, and SSP network control contributions. Must have the ability to troubleshoot complex issues and communicate effectively with both technical and non-technical staff. Preferred Qualifications Certifications such as Palo Alto PCNSE, FortiGate NSE 4 or higher, CCNA, CCNP, Security+, or equivalent. FortiGate experience, including FortiGate VM in Azure Government, preferred; candidates with strong enterprise firewall experience may ramp up on FortiGate with internal support. Experience supporting Microsoft 365, Azure Government (GCC High), AWS Commercial, and GCP environments; familiarity with compliance boundaries specific to Azure Gov and GCC High preferred. Familiarity with VoIP, secure mail flow, and endpoint management integration. Experience contributing to IT/security-related project initiatives. Prior experience in an ISSO or ISSO support role, or familiarity with SSP documentation and NIST 800-171 network control mapping. Experience administering cloud-hosted firewall VMs (Palo Alto VM-Series or FortiGate VM) in AWS or Azure environments. Experience with network monitoring and management platforms such as PRTG Network Monitor, network documentation tools such as NetBox, and network automation and configuration management tools such as Ansible. Experience with Workload Identity Federation (WIF) and OIDC-based service account authentication in GCP; ability to audit and migrate from key-based service accounts. GCP Professional Cloud Network Engineer certification or equivalent demonstrated experience. Familiar with GCP organization-level governance including IAM, org policies, and folder hierarchy. Experience in a federal contractor environment or familiarity with government compliance frameworks (CMMC, FedRAMP) preferred. Comfort with scripting languages (Python, Bash) or infrastructure automation tools for network configuration and operational tasks. Salary Range: $130,000.00 to $155,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
Network & Security Engineer
Citadel Completions LLC Dallas, Texas
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
09/26/2026
Full time
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
Infrastructure Engineer 2/3
Vaco LLC Columbus, Ohio
Job Title Infrastructure Engineer III Location Columbus, OH - Full-time, onsite Work Authorization This role is not open to C2C, third parties, or visa sponsorship. GC-EAD candidates may be considered. Position Summary The Infrastructure Engineer III is responsible for independently ensuring the efficient operation of in-house information systems that support core organizational functions. This role serves as a strategic technical resource, creates scalable workflows, mentors team members, acts as a subject-matter expert, and researches emerging solutions to expand the capabilities of the Service team. Infrastructure engineering roles commonly include designing, building, deploying, maintaining, and improving IT systems to support business operations efficiently. Essential Responsibilities Provide direction in infrastructure system deployment and maintenance. Design, supervise, and participate in technology and platform implementations supporting corporate network, server, application, and voice infrastructure. Assist with ensuring high availability of infrastructure systems that support internal employee functions and external customer contact. Collaborate with IT leadership, executive stakeholders, and decision-makers to define business requirements and systems goals. Create and deploy new applications and enhancements to existing applications, software, and operating systems. Assess the effectiveness and efficiency of existing systems and develop new strategies to improve them. Perform cost-benefit and ROI analyses for proposed systems to support management decisions. Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services. Conduct server and security audits, system backup procedures, disaster recovery activities, and related continuity strategies. Maintain documentation for system configuration, standard processes, and service records. Complete in-depth testing and end-user reviews for modified and new systems. Monitor and test system performance and assist with end-user training for supported systems. Serve as a mentor and escalation point for team members. Perform all other duties as assigned. Minimum Qualifications Bachelor's degree in computer science, software engineering, or equivalent education/work experience preferred. 7+ years of relevant infrastructure experience strongly preferred. Prior experience troubleshooting hardware and software preferred. Proven experience with systems planning, implementation, security principles, and software management best practices preferred. Extensive technical knowledge of networking concepts such as Meraki, Cisco, and VoIP, as well as core platforms including VMware, Windows Server, Linux, SQL, Exchange, and SolarWinds or similar monitoring tools preferred. Familiarity with standard ITIL processes preferred. Infrastructure positions often require broad system administration knowledge, virtualization, monitoring, security, and communication skills. Core Capabilities Team collaboration and leadership. Strong verbal and written communication. Adaptability and problem-solving. High attention to detail. Customer-centric mindset. Preferred Profile This role is best suited for someone who can operate independently, think strategically, and still handle hands-on infrastructure support when needed. The ideal candidate can balance operational stability, vendor coordination, technical documentation, and leadership responsibilities while helping improve infrastructure maturity and service delivery. Experienced infrastructure engineers commonly support server administration, monitoring, disaster recovery, security, and technology integration across enterprise environments. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/24/2026
Full time
Job Title Infrastructure Engineer III Location Columbus, OH - Full-time, onsite Work Authorization This role is not open to C2C, third parties, or visa sponsorship. GC-EAD candidates may be considered. Position Summary The Infrastructure Engineer III is responsible for independently ensuring the efficient operation of in-house information systems that support core organizational functions. This role serves as a strategic technical resource, creates scalable workflows, mentors team members, acts as a subject-matter expert, and researches emerging solutions to expand the capabilities of the Service team. Infrastructure engineering roles commonly include designing, building, deploying, maintaining, and improving IT systems to support business operations efficiently. Essential Responsibilities Provide direction in infrastructure system deployment and maintenance. Design, supervise, and participate in technology and platform implementations supporting corporate network, server, application, and voice infrastructure. Assist with ensuring high availability of infrastructure systems that support internal employee functions and external customer contact. Collaborate with IT leadership, executive stakeholders, and decision-makers to define business requirements and systems goals. Create and deploy new applications and enhancements to existing applications, software, and operating systems. Assess the effectiveness and efficiency of existing systems and develop new strategies to improve them. Perform cost-benefit and ROI analyses for proposed systems to support management decisions. Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services. Conduct server and security audits, system backup procedures, disaster recovery activities, and related continuity strategies. Maintain documentation for system configuration, standard processes, and service records. Complete in-depth testing and end-user reviews for modified and new systems. Monitor and test system performance and assist with end-user training for supported systems. Serve as a mentor and escalation point for team members. Perform all other duties as assigned. Minimum Qualifications Bachelor's degree in computer science, software engineering, or equivalent education/work experience preferred. 7+ years of relevant infrastructure experience strongly preferred. Prior experience troubleshooting hardware and software preferred. Proven experience with systems planning, implementation, security principles, and software management best practices preferred. Extensive technical knowledge of networking concepts such as Meraki, Cisco, and VoIP, as well as core platforms including VMware, Windows Server, Linux, SQL, Exchange, and SolarWinds or similar monitoring tools preferred. Familiarity with standard ITIL processes preferred. Infrastructure positions often require broad system administration knowledge, virtualization, monitoring, security, and communication skills. Core Capabilities Team collaboration and leadership. Strong verbal and written communication. Adaptability and problem-solving. High attention to detail. Customer-centric mindset. Preferred Profile This role is best suited for someone who can operate independently, think strategically, and still handle hands-on infrastructure support when needed. The ideal candidate can balance operational stability, vendor coordination, technical documentation, and leadership responsibilities while helping improve infrastructure maturity and service delivery. Experienced infrastructure engineers commonly support server administration, monitoring, disaster recovery, security, and technology integration across enterprise environments. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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