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sr technical lead
Northrop Grumman
Staff CORE Systems Engineer
Northrop Grumman Glen Burnie, Maryland
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission System's Engineering and Sciences (E&S) Baltimore and Partnered Sites (BaPs) Division is seeking a Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site work. What You'll get to Do: As a senior member of the Foundational Systems Engineering Team, you will provide technical leadership to programs that transform concepts into fielded systems, driving cross discipline integration and balancing innovative and traditional implementations of systems thinking. You will lead major development efforts for sensors on current and next generation air and sea platforms for various programs. Lead the application and continuous improvement of systems engineering processes to develop solutions that meet and anticipate customer requirements. Own requirements management, including decomposition, allocation, verification, and validation, and ensure traceability across the system lifecycle. Lead the preparation, execution, and closure of major system design reviews (e.g., PDR, CDR, SVR, TRR, PCAs, FCAs), including technical issue resolution and risk retirement. Provide technical direction to cross functional product teams across multiple disciplines and domains to drive design compliance and integration. Serve as the technical authority to ensure system compliance with the program Statement of Work (SOW) and system requirements, identifying and resolving gaps and risks proactively. This position is contingent on contract award, the successful transfer of an active U.S Government Secret clearance and the ability to obtain Special Program Access. Basic Qualifications: Bachelor's degree with 12 years of experience, a Master's degree with 10 years of experience, or a PhD with 8 years of experience in Science, Technology, Engineering, Mathematics, or other related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship is required. A current/active U.S Government Secret Clearance. Ability to obtain Special Program Access (SAP). Experience in systems engineering, preferably in the aerospace or defense industries. Experience with system engineering design methods, including requirements analysis and flow-down, specification derivation, functional decomposition, and interface control documentation. Experience participating in major systems reviews, including SRR, SFR, PDR, CDR, etc. Experience working through the systems engineering process. Proficient with systems engineering tools such as DOORS, CAMEO, MATLAB, or comparable software. Preferred Qualifications: Advanced degrees in Science, Technology, Engineer, or Mathematics or other related technical fields. Active U.S Government Top Secret Clearance or higher with SAP Access and or SCI eligibility. Architecture, CONOPS, and use case development using model-based systems engineering (MBSE) methodologies. Experience effectively communicating and presenting complex technical concepts to project, program, and company management, other technical managers, and customers. Experience supporting an agile development team. Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $169,000.00 - $253,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
09/25/2026
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission System's Engineering and Sciences (E&S) Baltimore and Partnered Sites (BaPs) Division is seeking a Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site work. What You'll get to Do: As a senior member of the Foundational Systems Engineering Team, you will provide technical leadership to programs that transform concepts into fielded systems, driving cross discipline integration and balancing innovative and traditional implementations of systems thinking. You will lead major development efforts for sensors on current and next generation air and sea platforms for various programs. Lead the application and continuous improvement of systems engineering processes to develop solutions that meet and anticipate customer requirements. Own requirements management, including decomposition, allocation, verification, and validation, and ensure traceability across the system lifecycle. Lead the preparation, execution, and closure of major system design reviews (e.g., PDR, CDR, SVR, TRR, PCAs, FCAs), including technical issue resolution and risk retirement. Provide technical direction to cross functional product teams across multiple disciplines and domains to drive design compliance and integration. Serve as the technical authority to ensure system compliance with the program Statement of Work (SOW) and system requirements, identifying and resolving gaps and risks proactively. This position is contingent on contract award, the successful transfer of an active U.S Government Secret clearance and the ability to obtain Special Program Access. Basic Qualifications: Bachelor's degree with 12 years of experience, a Master's degree with 10 years of experience, or a PhD with 8 years of experience in Science, Technology, Engineering, Mathematics, or other related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship is required. A current/active U.S Government Secret Clearance. Ability to obtain Special Program Access (SAP). Experience in systems engineering, preferably in the aerospace or defense industries. Experience with system engineering design methods, including requirements analysis and flow-down, specification derivation, functional decomposition, and interface control documentation. Experience participating in major systems reviews, including SRR, SFR, PDR, CDR, etc. Experience working through the systems engineering process. Proficient with systems engineering tools such as DOORS, CAMEO, MATLAB, or comparable software. Preferred Qualifications: Advanced degrees in Science, Technology, Engineer, or Mathematics or other related technical fields. Active U.S Government Top Secret Clearance or higher with SAP Access and or SCI eligibility. Architecture, CONOPS, and use case development using model-based systems engineering (MBSE) methodologies. Experience effectively communicating and presenting complex technical concepts to project, program, and company management, other technical managers, and customers. Experience supporting an agile development team. Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $169,000.00 - $253,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Project Manager Technical Engineer
Herco LLC Auburn Hills, Michigan
Job Description Job Description Category Details Position Project Manager, full-time, onsite Work Location HERCO LLC, Auburn Hills, Michigan, onsite in person Schedule Monday-Friday, 7:30 a.m.-4:30 p.m.; minimum 42.5 hours per week Travel Approximately 25-50%, including extended stays at customer facilities when required About HERCO HERCO LLC is a growing engineering and manufacturing solutions company serving the die casting, automation, industrial equipment, tooling, and process water treatment industries. We partner with automotive OEMs, Tier 1 suppliers, and manufacturing companies throughout North America. As we continue to expand, we are seeking an experienced, hands-on Project Manager / Technical Project Engineer to lead customer projects from concept through installation, commissioning, and final acceptance. Position Summary The Project Manager / Technical Project Engineer is responsible for planning, coordinating, and executing complex industrial equipment, automation, tooling, manufacturing, and engineering projects. This role serves as the primary point of contact between customers, internal departments, and suppliers while ensuring projects are delivered on time, within budget, and in accordance with customer requirements. This position requires a hands-on approach and a willingness to spend significant time at customer facilities during critical project phases. The Project Manager / Technical Project Engineer will travel to customer locations to supervise installations, coordinate contractors and customer personnel, support commissioning activities, resolve project issues, and ensure successful execution through final acceptance. Key Responsibilities Project Leadership & Execution Manage multiple projects simultaneously from quotation handoff through final customer acceptance. Develop comprehensive project plans, schedules, milestones, budgets, risk registers, and resource requirements. Lead project kickoff meetings with customers, internal stakeholders, engineering, operations, and suppliers. Monitor project progress and initiate corrective actions when risks, scope changes, or delays arise. Maintain accountability for project scope, schedule, budget, quality, safety, and customer satisfaction. Customer & Stakeholder Management Serve as the primary customer contact throughout the project lifecycle. Provide clear, timely project status updates, meeting minutes, action-item lists, and executive summaries. Facilitate technical discussions, customer design reviews, equipment inspections, and project meetings. Maintain professional relationships with customers, suppliers, installation partners, and strategic vendors. Address customer concerns promptly while keeping expectations aligned with contractual scope and project objectives. Engineering Coordination Work closely with mechanical, electrical, controls, manufacturing, service, and quality teams. Coordinate engineering deliverables and review technical drawings, specifications, layouts, and documentation. Track engineering changes and ensure design modifications are properly evaluated, documented, and approved. Support technical problem-solving, root cause analysis, and corrective-action activities during project execution. Manufacturing, Supply Chain & ERP Coordination Coordinate procurement activities, supplier schedules, production timelines, and internal manufacturing milestones. Monitor manufacturing progress and identify bottlenecks before they impact delivery schedules. Use ERP/MRP systems and project tools to track materials, purchase orders, inventory status, labor progress, and delivery commitments. Work with operations, quality, and production teams to ensure project objectives are achieved. Support sourcing, vendor follow-up, expediting, and supplier issue resolution as required. Change Order, Risk & Financial Management Evaluate customer requests, engineering changes, and field modifications for schedule, cost, quality, and resource impacts. Prepare, communicate, and manage change orders while obtaining required internal and customer approvals. Develop and maintain project budgets, cost tracking, forecasts, and margin visibility. Review supplier quotations, purchase orders, project expenditures, and budget variances. Maintain project risk registers and implement mitigation plans to minimize disruptions. Prepare project cost reports and performance updates for management review. Installation, Startup & On-Site Project Supervision Coordinate equipment installation, startup, commissioning, testing, validation, and customer acceptance activities. Travel to customer facilities throughout the United States, Canada, and Mexico to oversee project execution and ensure successful implementation. Provide direct on-site supervision of contractors, installation crews, suppliers, and customer personnel during critical project phases. Remain on-site for extended periods ranging from several days to several weeks when required for installation, commissioning, troubleshooting, launch support, or customer acceptance. Lead site meetings, project reviews, punch-list management, equipment inspections, and startup coordination. Ensure work performed at customer locations meets contractual requirements, customer specifications, safety standards, and quality expectations. Support training, final documentation, customer sign-off, and formal project closeout. Required Qualifications Bachelor's degree in Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Project Management, or a related technical field. Minimum of 5 years of project management experience in a manufacturing, automation, industrial equipment, tooling, or engineering environment. Proven experience managing technical engineering projects, preferably with budgets exceeding $250,000. Strong understanding of manufacturing processes, engineering workflows, industrial project execution, and customer-site implementation. Experience managing customer-driven change orders, engineering revisions, project risks, budgets, schedules, and cross-functional resources. Ability to read and interpret engineering drawings, technical specifications, equipment layouts, and manufacturing documentation. Experience with ERP/MRP systems, project scheduling tools, and Microsoft Office applications. Excellent communication, leadership, customer-facing, organizational, and problem-solving skills. Ability and willingness to travel 25-50%, including extended stays at customer sites, based on project needs. Valid driver's license and ability to travel within the United States, Canada, and Mexico. Valid passport or ability to obtain one is preferred. Preferred Qualifications PMP certification or equivalent project management training. Experience within die casting, automotive, automation, tooling, industrial equipment, or capital equipment industries. Experience managing machine builds, automation systems, equipment installations, commissioning, and field startup activities. Familiarity with Lean Manufacturing, Six Sigma, and continuous improvement methodologies. Experience using ERP platforms such as SAP or comparable systems. Master's degree in Engineering Management, Business Administration, or related discipline. Knowledge of contract management, commercial project administration, and supplier performance management. Desired Skills & Competencies Technical Skills Leadership Skills Business Skills Project scheduling and planning Cross-functional team leadership Budget and cost management
09/25/2026
Full time
Job Description Job Description Category Details Position Project Manager, full-time, onsite Work Location HERCO LLC, Auburn Hills, Michigan, onsite in person Schedule Monday-Friday, 7:30 a.m.-4:30 p.m.; minimum 42.5 hours per week Travel Approximately 25-50%, including extended stays at customer facilities when required About HERCO HERCO LLC is a growing engineering and manufacturing solutions company serving the die casting, automation, industrial equipment, tooling, and process water treatment industries. We partner with automotive OEMs, Tier 1 suppliers, and manufacturing companies throughout North America. As we continue to expand, we are seeking an experienced, hands-on Project Manager / Technical Project Engineer to lead customer projects from concept through installation, commissioning, and final acceptance. Position Summary The Project Manager / Technical Project Engineer is responsible for planning, coordinating, and executing complex industrial equipment, automation, tooling, manufacturing, and engineering projects. This role serves as the primary point of contact between customers, internal departments, and suppliers while ensuring projects are delivered on time, within budget, and in accordance with customer requirements. This position requires a hands-on approach and a willingness to spend significant time at customer facilities during critical project phases. The Project Manager / Technical Project Engineer will travel to customer locations to supervise installations, coordinate contractors and customer personnel, support commissioning activities, resolve project issues, and ensure successful execution through final acceptance. Key Responsibilities Project Leadership & Execution Manage multiple projects simultaneously from quotation handoff through final customer acceptance. Develop comprehensive project plans, schedules, milestones, budgets, risk registers, and resource requirements. Lead project kickoff meetings with customers, internal stakeholders, engineering, operations, and suppliers. Monitor project progress and initiate corrective actions when risks, scope changes, or delays arise. Maintain accountability for project scope, schedule, budget, quality, safety, and customer satisfaction. Customer & Stakeholder Management Serve as the primary customer contact throughout the project lifecycle. Provide clear, timely project status updates, meeting minutes, action-item lists, and executive summaries. Facilitate technical discussions, customer design reviews, equipment inspections, and project meetings. Maintain professional relationships with customers, suppliers, installation partners, and strategic vendors. Address customer concerns promptly while keeping expectations aligned with contractual scope and project objectives. Engineering Coordination Work closely with mechanical, electrical, controls, manufacturing, service, and quality teams. Coordinate engineering deliverables and review technical drawings, specifications, layouts, and documentation. Track engineering changes and ensure design modifications are properly evaluated, documented, and approved. Support technical problem-solving, root cause analysis, and corrective-action activities during project execution. Manufacturing, Supply Chain & ERP Coordination Coordinate procurement activities, supplier schedules, production timelines, and internal manufacturing milestones. Monitor manufacturing progress and identify bottlenecks before they impact delivery schedules. Use ERP/MRP systems and project tools to track materials, purchase orders, inventory status, labor progress, and delivery commitments. Work with operations, quality, and production teams to ensure project objectives are achieved. Support sourcing, vendor follow-up, expediting, and supplier issue resolution as required. Change Order, Risk & Financial Management Evaluate customer requests, engineering changes, and field modifications for schedule, cost, quality, and resource impacts. Prepare, communicate, and manage change orders while obtaining required internal and customer approvals. Develop and maintain project budgets, cost tracking, forecasts, and margin visibility. Review supplier quotations, purchase orders, project expenditures, and budget variances. Maintain project risk registers and implement mitigation plans to minimize disruptions. Prepare project cost reports and performance updates for management review. Installation, Startup & On-Site Project Supervision Coordinate equipment installation, startup, commissioning, testing, validation, and customer acceptance activities. Travel to customer facilities throughout the United States, Canada, and Mexico to oversee project execution and ensure successful implementation. Provide direct on-site supervision of contractors, installation crews, suppliers, and customer personnel during critical project phases. Remain on-site for extended periods ranging from several days to several weeks when required for installation, commissioning, troubleshooting, launch support, or customer acceptance. Lead site meetings, project reviews, punch-list management, equipment inspections, and startup coordination. Ensure work performed at customer locations meets contractual requirements, customer specifications, safety standards, and quality expectations. Support training, final documentation, customer sign-off, and formal project closeout. Required Qualifications Bachelor's degree in Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Project Management, or a related technical field. Minimum of 5 years of project management experience in a manufacturing, automation, industrial equipment, tooling, or engineering environment. Proven experience managing technical engineering projects, preferably with budgets exceeding $250,000. Strong understanding of manufacturing processes, engineering workflows, industrial project execution, and customer-site implementation. Experience managing customer-driven change orders, engineering revisions, project risks, budgets, schedules, and cross-functional resources. Ability to read and interpret engineering drawings, technical specifications, equipment layouts, and manufacturing documentation. Experience with ERP/MRP systems, project scheduling tools, and Microsoft Office applications. Excellent communication, leadership, customer-facing, organizational, and problem-solving skills. Ability and willingness to travel 25-50%, including extended stays at customer sites, based on project needs. Valid driver's license and ability to travel within the United States, Canada, and Mexico. Valid passport or ability to obtain one is preferred. Preferred Qualifications PMP certification or equivalent project management training. Experience within die casting, automotive, automation, tooling, industrial equipment, or capital equipment industries. Experience managing machine builds, automation systems, equipment installations, commissioning, and field startup activities. Familiarity with Lean Manufacturing, Six Sigma, and continuous improvement methodologies. Experience using ERP platforms such as SAP or comparable systems. Master's degree in Engineering Management, Business Administration, or related discipline. Knowledge of contract management, commercial project administration, and supplier performance management. Desired Skills & Competencies Technical Skills Leadership Skills Business Skills Project scheduling and planning Cross-functional team leadership Budget and cost management
Computer Architecture & Systems Fundamentals Job Training Program
Year Up United Manor, Texas
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Computer Architecture & Systems Fundamentals Job Training Program
Year Up United Pflugerville, Texas
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Software Development Job Training Opportunity
Year Up United Manchaca, Texas
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Entry Level Application Development Opportunity
Year Up United Pflugerville, Texas
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Software Development Career Training Program
Year Up United Pflugerville, Texas
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Software Development Job Training Opportunity
Year Up United Pflugerville, Texas
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Software Development Career Training Program
Year Up United Cedar Park, Texas
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Software Development Job Training Opportunity
Year Up United Del Valle, Texas
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Sr Azure Cloud Architect
FAXIANIT INC Warrenville, Illinois
Job Description Job Description Job Title: Azure Solutions Architect (with AWS Knowledge) Location: Columbus, OH (Hybrid) Contract Long Term Contracting Role Job Summary: We are looking for an experienced Azure Solutions Architect with a strong understanding of AWS services to design, implement, and manage cloud solutions across both platforms. This role requires deep technical expertise in Microsoft Azure , with the flexibility to support or integrate AWS-based systems as needed. Key Responsibilities: Design and implement scalable, secure, and resilient cloud architectures on Azure. Integrate and support hybrid cloud environments involving both Azure and AWS. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Ensure compliance with security, governance, and regulatory standards. Automate infrastructure using tools like ARM templates, Terraform, or Bicep. Monitor and optimize cloud performance and cost efficiency. Provide technical leadership and mentorship to development and operations teams. Stay current with emerging cloud technologies and recommend improvements. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 5+ years of experience in cloud architecture and solution design. Expertise in Microsoft Azure , including services like Azure AD, App Services, AKS, and Azure Networking. Working knowledge of AWS , including EC2, S3, IAM, and VPC. Certifications such as: Microsoft Certified: Azure Solutions Architect Expert AWS Certified Solutions Architect - Associate or Professional Strong understanding of networking, security, and identity management in cloud environments. Experience with DevOps tools (e.g., GitHub Actions, Azure DevOps, Jenkins). Excellent communication and stakeholder management skills.
09/25/2026
Full time
Job Description Job Description Job Title: Azure Solutions Architect (with AWS Knowledge) Location: Columbus, OH (Hybrid) Contract Long Term Contracting Role Job Summary: We are looking for an experienced Azure Solutions Architect with a strong understanding of AWS services to design, implement, and manage cloud solutions across both platforms. This role requires deep technical expertise in Microsoft Azure , with the flexibility to support or integrate AWS-based systems as needed. Key Responsibilities: Design and implement scalable, secure, and resilient cloud architectures on Azure. Integrate and support hybrid cloud environments involving both Azure and AWS. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Ensure compliance with security, governance, and regulatory standards. Automate infrastructure using tools like ARM templates, Terraform, or Bicep. Monitor and optimize cloud performance and cost efficiency. Provide technical leadership and mentorship to development and operations teams. Stay current with emerging cloud technologies and recommend improvements. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 5+ years of experience in cloud architecture and solution design. Expertise in Microsoft Azure , including services like Azure AD, App Services, AKS, and Azure Networking. Working knowledge of AWS , including EC2, S3, IAM, and VPC. Certifications such as: Microsoft Certified: Azure Solutions Architect Expert AWS Certified Solutions Architect - Associate or Professional Strong understanding of networking, security, and identity management in cloud environments. Experience with DevOps tools (e.g., GitHub Actions, Azure DevOps, Jenkins). Excellent communication and stakeholder management skills.
Sr. Manager, Privia Quality Network Operations
Privia Health Arlington, Virginia
Job DescriptionJob DescriptionCompany Description Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description Travel: 5%, Preferred location based on role requirements - Mid-Atlantic (MD, VA, DC) Privia's VBC Operations Sr. Manager acts as a value-based care strategist, operator, and subject matter expert in Quality to Privia's Mid-Atlantic market. This position will work closely with Privia's Population Health team, Performance Management team, and Chief Medical Officers to improve VBC performance and operational execution. The VBC Operations Sr. Manager owns the management of Privia's Population Health strategies that are designed to move practices further into value-based care, which includes understanding of MIPS, MSSP, and MA STARS programs, and commercial value-based care programs. The Sr. Manager will oversee and manage the Population Health Associate team and the Clinical Quality Associate team. Drive clinical quality strategy by aligning contract requirements with performance opportunities; serve as the internal subject matter expert (SME) on key clinical quality metrics., Lead strategic projects that advance core Population Health initiatives across quality, cost, and operational efficiency. Lead team of Population Health Advisors and Clinical Quality Associates in implementing market-specific strategies to achieve population health goals and targets. Resolve barriers to operational execution across both teams to improve efficiency and provide clear resolution. Influence physician leadership to adopt new ideas, products, and / or approaches and continue growing and sustaining positive, collaborative relationships. Support teams in the development of functional, regional- and POD-specific strategies, action plans and organizational priorities. Design and implement workflows to achieve quality outcomes, partnering with internal teams to build process documentation for HEDIS measures. Manage payer relationships and collaborate with external payer teams to drive clinical quality outcome strategies. Maintain a working knowledge of the organization's EHR to support physician specific workflows. Qualifications Master's degree in Public Health, Business Management, Healthcare Administration or relevant program highly preferred OR Equivalent relevant experience 4+ years of relevant working experience, including people management. Knowledgeable about population health management and value based care. People management skills with experience in mentoring high-performing teams. Ability to work in a very fast-paced and changing work environment. Experience with data collection and document management. Healthcare experience required; Experience with Quality programs such as MSSP or HEDIS strongly preferred. Must reside in the market of assignment unless otherwise agreed upon with the Market President. Must comply with HIPAA rules and regulations. The salary range for this role is $90,000.00 to $110,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% & Restricted Stock Units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Additional Information All your information will be kept confidential according to EEO Guidelines Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
09/25/2026
Full time
Job DescriptionJob DescriptionCompany Description Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description Travel: 5%, Preferred location based on role requirements - Mid-Atlantic (MD, VA, DC) Privia's VBC Operations Sr. Manager acts as a value-based care strategist, operator, and subject matter expert in Quality to Privia's Mid-Atlantic market. This position will work closely with Privia's Population Health team, Performance Management team, and Chief Medical Officers to improve VBC performance and operational execution. The VBC Operations Sr. Manager owns the management of Privia's Population Health strategies that are designed to move practices further into value-based care, which includes understanding of MIPS, MSSP, and MA STARS programs, and commercial value-based care programs. The Sr. Manager will oversee and manage the Population Health Associate team and the Clinical Quality Associate team. Drive clinical quality strategy by aligning contract requirements with performance opportunities; serve as the internal subject matter expert (SME) on key clinical quality metrics., Lead strategic projects that advance core Population Health initiatives across quality, cost, and operational efficiency. Lead team of Population Health Advisors and Clinical Quality Associates in implementing market-specific strategies to achieve population health goals and targets. Resolve barriers to operational execution across both teams to improve efficiency and provide clear resolution. Influence physician leadership to adopt new ideas, products, and / or approaches and continue growing and sustaining positive, collaborative relationships. Support teams in the development of functional, regional- and POD-specific strategies, action plans and organizational priorities. Design and implement workflows to achieve quality outcomes, partnering with internal teams to build process documentation for HEDIS measures. Manage payer relationships and collaborate with external payer teams to drive clinical quality outcome strategies. Maintain a working knowledge of the organization's EHR to support physician specific workflows. Qualifications Master's degree in Public Health, Business Management, Healthcare Administration or relevant program highly preferred OR Equivalent relevant experience 4+ years of relevant working experience, including people management. Knowledgeable about population health management and value based care. People management skills with experience in mentoring high-performing teams. Ability to work in a very fast-paced and changing work environment. Experience with data collection and document management. Healthcare experience required; Experience with Quality programs such as MSSP or HEDIS strongly preferred. Must reside in the market of assignment unless otherwise agreed upon with the Market President. Must comply with HIPAA rules and regulations. The salary range for this role is $90,000.00 to $110,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% & Restricted Stock Units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Additional Information All your information will be kept confidential according to EEO Guidelines Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Head of Product Quality
PAX Labs Philadelphia, Pennsylvania
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
Head of Product Quality
PAX Labs Anaheim, California
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
Head of Product Quality
PAX Labs Los Angeles, California
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
Head of Product Quality
PAX Labs Camden, New Jersey
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
Head of Product Quality
PAX Labs Long Beach, California
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description THE COMPANY PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability. We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world. SUMMARY As the Head of Product Quality, you will build, scale, and maintain PAX's Quality Management System (QMS) while serving as the primary quality authority for our medical device launch in Germany. Balancing fast-paced consumer hardware innovation with strict medtech compliance, you will bridge ISO 13485 and ISO 9001 standards to ensure our physical devices meet the highest quality and safety benchmarks. Reporting to the CEO, you will hold independent go/no-go release authority, oversee design controls and risk management (ISO 14971), and lead cross-functional alignment across Engineering, Operations, and Regulatory Affairs. Your work will directly ensure audit readiness for notified bodies and position our regulated hardware portfolio for successful Germany expansion. ROLE AND RESPONSIBILITIES Quality Management System (QMS) Own, maintain, and continuously improve PAX's QMS, structured around ISO 13485 and ISO 9001 principles and scaled appropriately to each product line's regulatory status. Define the quality policy, quality objectives, and QMS scope, and ensure the system stays current as products, processes, and regulations evolve. Lead management review meetings, reporting quality metrics, risks, and system performance to the CEO and executive team. Determine which QMS elements apply to which product lines (consumer vs. medical-market hardware) and make the call on where to hold the line versus where to right-size process for a growing company. Design & Development Quality (Test Plans, Test Reports, V&V) Review and approve test plans and test reports for new product development and sustaining engineering changes, ensuring test methods, sample sizes, acceptance criteria, and statistical rationale are sound. Own quality's role in design controls: design inputs/outputs, verification and validation planning, design reviews, and design history file (DHF) content and completeness. Partner with Engineering from concept through launch so quality and testability requirements are built in early rather than inspected in at the end. Make independent go/no-go quality calls on design transfer and product release, backed by objective evidence. Risk Management Own the risk management process (aligned to ISO 14971 principles), including hazard identification, risk analysis, risk controls, and residual risk evaluation for hardware and (where applicable) software. Ensure risk files are living documents, updated through the product lifecycle and revisited on complaints, CAPAs, and design changes. Document & Records Control Implement and run a formal document control system: numbering, revision control, approval routing, distribution, and obsolescence for specifications, procedures, work instructions, and forms. Own records retention and traceability - device history records, inspection records, training records, and audit trails - so any product or decision can be reconstructed on demand. Select, implement, and administer the document control / eQMS tooling as the company scales beyond manual processes. Supplier & Manufacturing Quality Establish supplier quality requirements, qualification criteria, and ongoing performance monitoring (incoming inspection, supplier audits, scorecards) for contract manufacturers and component suppliers. Own incoming inspection, in-process, and outgoing quality control specifications and sampling plans in partnership with Operations and contract manufacturers. Drive supplier corrective action for quality escapes and manage first-article and production-readiness reviews for new suppliers or tooling. CAPA, Nonconformance & Complaint Handling Own the CAPA (corrective and preventive action) process end to end: intake, root-cause analysis, effectiveness checks, and closure, across manufacturing, field, and internal findings. Run the nonconformance process for in-process and incoming material issues, including disposition (use-as-is, rework, scrap) decisions. Own product complaint handling and post-market surveillance data, identifying trends that warrant CAPA, design change, or regulatory reporting. Internal Audit & Regulatory Quality Support Plan and execute the internal audit program against QMS procedures and applicable standards; track findings to closure. Serve as the primary quality point of contact for external audits and regulatory inspections (notified bodies, certification bodies, customers). Partner closely with Regulatory Affairs on EU MDR technical documentation and quality-system evidence for medical-market cannabis devices, ensuring quality records and design controls satisfy MDR requirements. Leadership & Cross-Functional Partnership Build the quality function's roadmap, headcount plan, and budget as PAX's regulated product portfolio grows; hire and develop quality engineers and document control staff over time. Act as a direct, independent voice on quality and risk in cross-functional and executive discussions - comfortable saying no to a launch date when the evidence doesn't support it. Train and coach Engineering, Operations, and Sales teams on quality-system expectations and their role in maintaining compliance. QUALIFICATIONS 10+ years of progressive quality engineering / quality systems experience in a regulated hardware environment (medical device, IVD, combination product, or similarly regulated consumer hardware). Direct, hands-on experience with ISO 13485 and/or 21 CFR 820 (or the FDA QMSR) quality management systems, including having built or substantially matured a QMS from the ground up. Demonstrated experience reviewing and approving test plans, test reports, and V&V documentation for physical/electromechanical hardware products. Practical experience running document control, CAPA, nonconformance, supplier quality, and internal audit programs. Working knowledge of risk management per ISO 14971 or equivalent. Proven ability to operate independently and make final quality decisions (including release holds) with minimal oversight, and to communicate those decisions clearly to executive stakeholders. Bachelor's degree in engineering, a physical science, or a related technical field (or equivalent practical experience). PREFERRED QUALIFICATIONS: Direct experience with EU MDR technical documentation and/or notified body audits. ASQ certification (CQE, CQM/OE, CMQ/OE) or ISO 13485 Lead Auditor certification. Experience standing up or administering an eQMS platform (e.g., MasterControl, Greenlight Guru, Qualio, ETQ). Experience in cannabis, vaporization, consumer electronics, or a comparably fast-moving hardware category that had to layer regulatory rigor onto an existing consumer product line. Experience managing or mentoring a small quality team. What Success Looks Like A functioning, audit-ready QMS with document control, CAPA, and risk management processes in active use, not just on paper. Test plans and reports are reviewed with a consistent, defensible standard before design and release decisions are made. PAX's medical-market cannabis devices have the quality-system evidence needed to support EU MDR submissions without last-minute scrambles. Engineering, Operations, and Sales see Quality as an independent, trusted partner - not a rubber stamp or a roadblock. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PAX LABS PERKS & BENEFITS Competitive compensation, equity & bi-annual performance reviews Fully funded comprehensive medical, dental, and vision coverage 401K plan Generous PTO policy Paid Parental Leave Monthly wellness reimbursement Cell Phone reimbursement Employee Purchase Program for discounted PAX devices . click apply for full job details
Manager, Quality Assurance
The New York Public Library New York City, New York
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
09/25/2026
Full time
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
Manager, Quality Assurance
The New York Public Library Jersey City, New Jersey
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
09/25/2026
Full time
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
Manager, Quality Assurance
The New York Public Library White Plains, New York
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
09/25/2026
Full time
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM

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