Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details
09/28/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details
Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details
09/28/2026
Full time
Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details
Job Description Job Description Job Title: Project Manager / Scrum Master - Risk & Compliance (Contract to Hire) Location: Columbus, OH or Merrillville, IN (Hybrid - Tue-Thu onsite, Mon & Fri remote) Rate: $50 - $55/hr W-2 only (Target conversion salary: $110K-$120K) Duration: 4-5 Month Contract to Hire Work Authorization: Must be authorized to work in the U.S. (No C2C, no sponsorship, no F1/OPT) Position Overview We are seeking a junior-to-intermediate Project Manager / Scrum Master with 5-7 years of experience to lead delivery within a regulated Risk & Compliance (GRC) environment. This role will manage a single Scrum team focused on governance, risk, compliance, and related integrations, while also owning financial oversight of the program. This is a hands-on delivery role requiring someone who can drive execution daily , manage stakeholders across internal and vendor teams, and confidently operate in a highly regulated environment. The ideal candidate is proactive, relationship-oriented, financially savvy, and comfortable running both Scrum ceremonies and traditional project management functions. This role requires someone who is assertive, engaged, and not afraid to ask questions, challenge assumptions, and keep work moving forward. Key Responsibilities Project & Scrum Leadership Lead a single Scrum team supporting GRC initiatives (Archer product environment). Facilitate Scrum ceremonies and ensure daily execution alignment. Balance Agile and Waterfall methodologies as needed. Provide daily direction to the team, ensuring accountability and forward progress. Manage integrations across HR, Risk & Compliance, and third-party systems. Partner closely with Product Owners and vendors to ensure clarity and execution discipline. Drive issue resolution and remove roadblocks proactively. Financial & Budget Management Manage a project budget of approximately $4M. Own financial tracking and forecasting, with primary focus on labor management (approximately $2M). Forecast monthly labor allocations and adjust staffing budgets accordingly. Track labor vs. material spend using ServiceNow financial tools. Provide accurate financial reporting and projections to leadership. Governance, Risk & Compliance Support initiatives within a regulated GRC environment. Ensure alignment with governance standards and compliance requirements. Partner with risk and compliance stakeholders to manage controls and dependencies. Stakeholder & Relationship Management Build strong working relationships across internal teams and external vendors. Navigate multiple personalities and evolving product ownership structures. Provide clear communication and status updates to leadership. Serve as a driver of accountability across the team. Required Qualifications 5-7 years of experience in project management within IT or risk/compliance environments. Experience managing both Agile and Waterfall initiatives. Experience running Scrum ceremonies and managing execution for a single team. Strong financial management experience including labor forecasting and budget tracking. Experience managing projects in regulated or compliance-heavy environments. Proven ability to drive execution and hold stakeholders accountable. Strong relationship-building and communication skills. Bachelor's Degree or equivalent work experience. Preferred Qualifications Experience with Archer GRC platform. Scrum certification (CSM, PSM) preferred but not required. Experience using ServiceNow for financial tracking. Familiarity with JIRA and/or Power BI. Experience in energy or utilities industry is a plus. PMP certification a plus. Top 3 Skills for Success Understanding of Governance, Risk & Compliance (GRC) environments Strong relationship building and stakeholder management Financial management and labor forecasting expertise Ideal Candidate Profile The successful candidate will: Be proactive and driven, not passive. Take ownership and provide direction daily. Ask questions and escalate issues early. Navigate ambiguity and regulated complexity confidently. Balance Scrum leadership with strong financial oversight. Ramp quickly in a fast-moving, high-visibility environment.
09/28/2026
Full time
Job Description Job Description Job Title: Project Manager / Scrum Master - Risk & Compliance (Contract to Hire) Location: Columbus, OH or Merrillville, IN (Hybrid - Tue-Thu onsite, Mon & Fri remote) Rate: $50 - $55/hr W-2 only (Target conversion salary: $110K-$120K) Duration: 4-5 Month Contract to Hire Work Authorization: Must be authorized to work in the U.S. (No C2C, no sponsorship, no F1/OPT) Position Overview We are seeking a junior-to-intermediate Project Manager / Scrum Master with 5-7 years of experience to lead delivery within a regulated Risk & Compliance (GRC) environment. This role will manage a single Scrum team focused on governance, risk, compliance, and related integrations, while also owning financial oversight of the program. This is a hands-on delivery role requiring someone who can drive execution daily , manage stakeholders across internal and vendor teams, and confidently operate in a highly regulated environment. The ideal candidate is proactive, relationship-oriented, financially savvy, and comfortable running both Scrum ceremonies and traditional project management functions. This role requires someone who is assertive, engaged, and not afraid to ask questions, challenge assumptions, and keep work moving forward. Key Responsibilities Project & Scrum Leadership Lead a single Scrum team supporting GRC initiatives (Archer product environment). Facilitate Scrum ceremonies and ensure daily execution alignment. Balance Agile and Waterfall methodologies as needed. Provide daily direction to the team, ensuring accountability and forward progress. Manage integrations across HR, Risk & Compliance, and third-party systems. Partner closely with Product Owners and vendors to ensure clarity and execution discipline. Drive issue resolution and remove roadblocks proactively. Financial & Budget Management Manage a project budget of approximately $4M. Own financial tracking and forecasting, with primary focus on labor management (approximately $2M). Forecast monthly labor allocations and adjust staffing budgets accordingly. Track labor vs. material spend using ServiceNow financial tools. Provide accurate financial reporting and projections to leadership. Governance, Risk & Compliance Support initiatives within a regulated GRC environment. Ensure alignment with governance standards and compliance requirements. Partner with risk and compliance stakeholders to manage controls and dependencies. Stakeholder & Relationship Management Build strong working relationships across internal teams and external vendors. Navigate multiple personalities and evolving product ownership structures. Provide clear communication and status updates to leadership. Serve as a driver of accountability across the team. Required Qualifications 5-7 years of experience in project management within IT or risk/compliance environments. Experience managing both Agile and Waterfall initiatives. Experience running Scrum ceremonies and managing execution for a single team. Strong financial management experience including labor forecasting and budget tracking. Experience managing projects in regulated or compliance-heavy environments. Proven ability to drive execution and hold stakeholders accountable. Strong relationship-building and communication skills. Bachelor's Degree or equivalent work experience. Preferred Qualifications Experience with Archer GRC platform. Scrum certification (CSM, PSM) preferred but not required. Experience using ServiceNow for financial tracking. Familiarity with JIRA and/or Power BI. Experience in energy or utilities industry is a plus. PMP certification a plus. Top 3 Skills for Success Understanding of Governance, Risk & Compliance (GRC) environments Strong relationship building and stakeholder management Financial management and labor forecasting expertise Ideal Candidate Profile The successful candidate will: Be proactive and driven, not passive. Take ownership and provide direction daily. Ask questions and escalate issues early. Navigate ambiguity and regulated complexity confidently. Balance Scrum leadership with strong financial oversight. Ramp quickly in a fast-moving, high-visibility environment.
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Are you an Apache Kafka committer who wants to operate at the highest level of technical and community influence? This role connects deep upstream work, including binding committer authority, KIP-level design, and protocol-aware engineering, directly to production-scale outcomes in enterprise Kafka deployments. NetApp Instaclustr runs one of the industry's largest managed open source data platform portfolios, including Apache Kafka services for enterprise customers across financial services, retail, and technology sectors. Our open source engineering team contributes to projects that matter to production operators at scale, and this role strengthens our ability to influence Apache Kafka upstream in areas that affect reliability, performance, operability, and customer delivery. You will work at both levels - upstream influence and customer impact - with meaningful autonomy, strong peer collaboration, and direct access to the product and field relationships that turn technical work into commercial outcomes. This is a globally distributed team with up to 10% travel. The role is based in one of our office locations - US REMOTE Note that we have global opportunities as well in Cork,Ireland & Netherlands (Schiphol). Postings also available in those markets/locations. Overview As a Senior Open Source Software Engineer, your responsibilities will include: Lead end-to-end upstream initiatives in Apache Kafka, from KIP authoring and design consensus through implementation, review, and release, in domains such as broker internals, storage and log management, replication, KRaft metadata quorum, consumer group coordination, Kafka Streams, Kafka Connect, observability, and release quality. Provide binding committer reviews on upstream patches and community contributions, applying the technical rigor and authority that moves high-quality work through the Apache Kafka review process. Contribute to Apache Kafka release management as part of the committer community, including release planning, blocker triage, test stabilization, release candidate validation, documentation readiness, and post-release follow-through. Translate enterprise customer and operator needs into credible upstream proposals, KIP-level designs, and sustained technical engagement that only a committer can supply; advise product and field teams on complex Kafka trade-offs. Shape community direction through evidence-based participation relevant Kafka community channels; influence project decisions on architecture, compatibility, protocol evolution, release policy, contribution standards, and long-term roadmap. Mentor engineers toward committer standing and raise overall contribution quality through rigorous review practices, test discipline, and clear engineering guidance. Improve upstream infrastructure, including CI reliability, test coverage, contributor tooling, benchmarking, release automation, and compatibility validation, to reduce project-wide maintenance burden. Job Requirements A minimum of 12 years of applicable professional software engineering experience is required. Current Apache Kafka committer status with a sustained and publicly verifiable upstream track record across patches, reviews, KIPs, and community standing in Kafka core or a closely related area such as Streams, Connect, clients, or release engineering. Expert Java engineering capability in performance-sensitive, concurrent, and production-grade distributed systems, with the ability to write, review, and reason about complex Kafka internals at depth. Deep mastery of Apache Kafka internals in at least one major domain: broker storage and log replication, KRaft and metadata management, consumer group coordination and rebalancing, protocol and client compatibility, Kafka Streams, Kafka Connect, observability, performance, or release management and CI. Demonstrated ability to lead complex technical work through the Apache open source governance model: KIP authoring or co-sponsorship, design consensus, mailing-list engagement, and Jira-driven delivery from proposal through merge. Strong written communication for asynchronous, global, public technical collaboration - mailing lists, design documents, code reviews, and Jira threads. Proven senior-level technical judgment that resolves most blockers independently, determines approach on novel or ambiguous assignments, surfaces systemic risks proactively, and produces work that is consistent with project and team objectives. Preferred qualifications PMC membership in Apache Kafka or a related Apache project. Track record of work in current Kafka feature and maintenance areas such as KRaft maturity, controller and metadata reliability, consumer rebalance protocol improvements, exactly-once semantics, tiered storage, Kafka Connect security and operability, Streams APIs, client metrics, or release stabilization. Experience connecting upstream technical leadership to enterprise customer and operator outcomes - translating production pain points into accepted community improvements. History of mentoring contributors toward reviewer or committer standing in an open governance project. Familiarity with the Kafka ecosystem: Kafka Streams, Kafka Connect, MirrorMaker 2, Kafka clients, schema and serialization patterns, Kubernetes-based Kafka operations, or adjacent open source projects such as Strimzi. Education Bachelor's degree in engineering or technical related field of study Or additional equivalent experience. Team Information Leadership and team culture The hiring manager for this role is an Engineering Manager for the Open Source Engineering team. You will join a globally distributed group that values committer-grade technical judgment, clear ownership, transparent community engagement, and practical impact on real customer outcomes. The team culture is high-trust and high-accountability. We support engineers who can go deep technically, mentor others generously, collaborate across product and field functions, and improve both code and the contributor ecosystem around it. You will have significant autonomy paired with close collaboration and genuine visibility into the strategic bets your work enables. Compensation: The target salary range for this position is $220,000-265,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates . click apply for full job details
09/28/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Are you an Apache Kafka committer who wants to operate at the highest level of technical and community influence? This role connects deep upstream work, including binding committer authority, KIP-level design, and protocol-aware engineering, directly to production-scale outcomes in enterprise Kafka deployments. NetApp Instaclustr runs one of the industry's largest managed open source data platform portfolios, including Apache Kafka services for enterprise customers across financial services, retail, and technology sectors. Our open source engineering team contributes to projects that matter to production operators at scale, and this role strengthens our ability to influence Apache Kafka upstream in areas that affect reliability, performance, operability, and customer delivery. You will work at both levels - upstream influence and customer impact - with meaningful autonomy, strong peer collaboration, and direct access to the product and field relationships that turn technical work into commercial outcomes. This is a globally distributed team with up to 10% travel. The role is based in one of our office locations - US REMOTE Note that we have global opportunities as well in Cork,Ireland & Netherlands (Schiphol). Postings also available in those markets/locations. Overview As a Senior Open Source Software Engineer, your responsibilities will include: Lead end-to-end upstream initiatives in Apache Kafka, from KIP authoring and design consensus through implementation, review, and release, in domains such as broker internals, storage and log management, replication, KRaft metadata quorum, consumer group coordination, Kafka Streams, Kafka Connect, observability, and release quality. Provide binding committer reviews on upstream patches and community contributions, applying the technical rigor and authority that moves high-quality work through the Apache Kafka review process. Contribute to Apache Kafka release management as part of the committer community, including release planning, blocker triage, test stabilization, release candidate validation, documentation readiness, and post-release follow-through. Translate enterprise customer and operator needs into credible upstream proposals, KIP-level designs, and sustained technical engagement that only a committer can supply; advise product and field teams on complex Kafka trade-offs. Shape community direction through evidence-based participation relevant Kafka community channels; influence project decisions on architecture, compatibility, protocol evolution, release policy, contribution standards, and long-term roadmap. Mentor engineers toward committer standing and raise overall contribution quality through rigorous review practices, test discipline, and clear engineering guidance. Improve upstream infrastructure, including CI reliability, test coverage, contributor tooling, benchmarking, release automation, and compatibility validation, to reduce project-wide maintenance burden. Job Requirements A minimum of 12 years of applicable professional software engineering experience is required. Current Apache Kafka committer status with a sustained and publicly verifiable upstream track record across patches, reviews, KIPs, and community standing in Kafka core or a closely related area such as Streams, Connect, clients, or release engineering. Expert Java engineering capability in performance-sensitive, concurrent, and production-grade distributed systems, with the ability to write, review, and reason about complex Kafka internals at depth. Deep mastery of Apache Kafka internals in at least one major domain: broker storage and log replication, KRaft and metadata management, consumer group coordination and rebalancing, protocol and client compatibility, Kafka Streams, Kafka Connect, observability, performance, or release management and CI. Demonstrated ability to lead complex technical work through the Apache open source governance model: KIP authoring or co-sponsorship, design consensus, mailing-list engagement, and Jira-driven delivery from proposal through merge. Strong written communication for asynchronous, global, public technical collaboration - mailing lists, design documents, code reviews, and Jira threads. Proven senior-level technical judgment that resolves most blockers independently, determines approach on novel or ambiguous assignments, surfaces systemic risks proactively, and produces work that is consistent with project and team objectives. Preferred qualifications PMC membership in Apache Kafka or a related Apache project. Track record of work in current Kafka feature and maintenance areas such as KRaft maturity, controller and metadata reliability, consumer rebalance protocol improvements, exactly-once semantics, tiered storage, Kafka Connect security and operability, Streams APIs, client metrics, or release stabilization. Experience connecting upstream technical leadership to enterprise customer and operator outcomes - translating production pain points into accepted community improvements. History of mentoring contributors toward reviewer or committer standing in an open governance project. Familiarity with the Kafka ecosystem: Kafka Streams, Kafka Connect, MirrorMaker 2, Kafka clients, schema and serialization patterns, Kubernetes-based Kafka operations, or adjacent open source projects such as Strimzi. Education Bachelor's degree in engineering or technical related field of study Or additional equivalent experience. Team Information Leadership and team culture The hiring manager for this role is an Engineering Manager for the Open Source Engineering team. You will join a globally distributed group that values committer-grade technical judgment, clear ownership, transparent community engagement, and practical impact on real customer outcomes. The team culture is high-trust and high-accountability. We support engineers who can go deep technically, mentor others generously, collaborate across product and field functions, and improve both code and the contributor ecosystem around it. You will have significant autonomy paired with close collaboration and genuine visibility into the strategic bets your work enables. Compensation: The target salary range for this position is $220,000-265,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates . click apply for full job details
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Are you an Apache Kafka committer who wants to operate at the highest level of technical and community influence? This role connects deep upstream work, including binding committer authority, KIP-level design, and protocol-aware engineering, directly to production-scale outcomes in enterprise Kafka deployments. NetApp Instaclustr runs one of the industry's largest managed open source data platform portfolios, including Apache Kafka services for enterprise customers across financial services, retail, and technology sectors. Our open source engineering team contributes to projects that matter to production operators at scale, and this role strengthens our ability to influence Apache Kafka upstream in areas that affect reliability, performance, operability, and customer delivery. You will work at both levels - upstream influence and customer impact - with meaningful autonomy, strong peer collaboration, and direct access to the product and field relationships that turn technical work into commercial outcomes. This is a globally distributed team with up to 10% travel. The role is based in one of our office locations - US REMOTE Note that we have global opportunities as well in Cork,Ireland & Netherlands (Schiphol). Postings also available in those markets/locations. Overview As a Senior Open Source Software Engineer, your responsibilities will include: Lead end-to-end upstream initiatives in Apache Kafka, from KIP authoring and design consensus through implementation, review, and release, in domains such as broker internals, storage and log management, replication, KRaft metadata quorum, consumer group coordination, Kafka Streams, Kafka Connect, observability, and release quality. Provide binding committer reviews on upstream patches and community contributions, applying the technical rigor and authority that moves high-quality work through the Apache Kafka review process. Contribute to Apache Kafka release management as part of the committer community, including release planning, blocker triage, test stabilization, release candidate validation, documentation readiness, and post-release follow-through. Translate enterprise customer and operator needs into credible upstream proposals, KIP-level designs, and sustained technical engagement that only a committer can supply; advise product and field teams on complex Kafka trade-offs. Shape community direction through evidence-based participation relevant Kafka community channels; influence project decisions on architecture, compatibility, protocol evolution, release policy, contribution standards, and long-term roadmap. Mentor engineers toward committer standing and raise overall contribution quality through rigorous review practices, test discipline, and clear engineering guidance. Improve upstream infrastructure, including CI reliability, test coverage, contributor tooling, benchmarking, release automation, and compatibility validation, to reduce project-wide maintenance burden. Job Requirements A minimum of 12 years of applicable professional software engineering experience is required. Current Apache Kafka committer status with a sustained and publicly verifiable upstream track record across patches, reviews, KIPs, and community standing in Kafka core or a closely related area such as Streams, Connect, clients, or release engineering. Expert Java engineering capability in performance-sensitive, concurrent, and production-grade distributed systems, with the ability to write, review, and reason about complex Kafka internals at depth. Deep mastery of Apache Kafka internals in at least one major domain: broker storage and log replication, KRaft and metadata management, consumer group coordination and rebalancing, protocol and client compatibility, Kafka Streams, Kafka Connect, observability, performance, or release management and CI. Demonstrated ability to lead complex technical work through the Apache open source governance model: KIP authoring or co-sponsorship, design consensus, mailing-list engagement, and Jira-driven delivery from proposal through merge. Strong written communication for asynchronous, global, public technical collaboration - mailing lists, design documents, code reviews, and Jira threads. Proven senior-level technical judgment that resolves most blockers independently, determines approach on novel or ambiguous assignments, surfaces systemic risks proactively, and produces work that is consistent with project and team objectives. Preferred qualifications PMC membership in Apache Kafka or a related Apache project. Track record of work in current Kafka feature and maintenance areas such as KRaft maturity, controller and metadata reliability, consumer rebalance protocol improvements, exactly-once semantics, tiered storage, Kafka Connect security and operability, Streams APIs, client metrics, or release stabilization. Experience connecting upstream technical leadership to enterprise customer and operator outcomes - translating production pain points into accepted community improvements. History of mentoring contributors toward reviewer or committer standing in an open governance project. Familiarity with the Kafka ecosystem: Kafka Streams, Kafka Connect, MirrorMaker 2, Kafka clients, schema and serialization patterns, Kubernetes-based Kafka operations, or adjacent open source projects such as Strimzi. Education Bachelor's degree in engineering or technical related field of study Or additional equivalent experience. Team Information Leadership and team culture The hiring manager for this role is an Engineering Manager for the Open Source Engineering team. You will join a globally distributed group that values committer-grade technical judgment, clear ownership, transparent community engagement, and practical impact on real customer outcomes. The team culture is high-trust and high-accountability. We support engineers who can go deep technically, mentor others generously, collaborate across product and field functions, and improve both code and the contributor ecosystem around it. You will have significant autonomy paired with close collaboration and genuine visibility into the strategic bets your work enables. Compensation: The target salary range for this position is $220,000-265,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates . click apply for full job details
09/28/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Are you an Apache Kafka committer who wants to operate at the highest level of technical and community influence? This role connects deep upstream work, including binding committer authority, KIP-level design, and protocol-aware engineering, directly to production-scale outcomes in enterprise Kafka deployments. NetApp Instaclustr runs one of the industry's largest managed open source data platform portfolios, including Apache Kafka services for enterprise customers across financial services, retail, and technology sectors. Our open source engineering team contributes to projects that matter to production operators at scale, and this role strengthens our ability to influence Apache Kafka upstream in areas that affect reliability, performance, operability, and customer delivery. You will work at both levels - upstream influence and customer impact - with meaningful autonomy, strong peer collaboration, and direct access to the product and field relationships that turn technical work into commercial outcomes. This is a globally distributed team with up to 10% travel. The role is based in one of our office locations - US REMOTE Note that we have global opportunities as well in Cork,Ireland & Netherlands (Schiphol). Postings also available in those markets/locations. Overview As a Senior Open Source Software Engineer, your responsibilities will include: Lead end-to-end upstream initiatives in Apache Kafka, from KIP authoring and design consensus through implementation, review, and release, in domains such as broker internals, storage and log management, replication, KRaft metadata quorum, consumer group coordination, Kafka Streams, Kafka Connect, observability, and release quality. Provide binding committer reviews on upstream patches and community contributions, applying the technical rigor and authority that moves high-quality work through the Apache Kafka review process. Contribute to Apache Kafka release management as part of the committer community, including release planning, blocker triage, test stabilization, release candidate validation, documentation readiness, and post-release follow-through. Translate enterprise customer and operator needs into credible upstream proposals, KIP-level designs, and sustained technical engagement that only a committer can supply; advise product and field teams on complex Kafka trade-offs. Shape community direction through evidence-based participation relevant Kafka community channels; influence project decisions on architecture, compatibility, protocol evolution, release policy, contribution standards, and long-term roadmap. Mentor engineers toward committer standing and raise overall contribution quality through rigorous review practices, test discipline, and clear engineering guidance. Improve upstream infrastructure, including CI reliability, test coverage, contributor tooling, benchmarking, release automation, and compatibility validation, to reduce project-wide maintenance burden. Job Requirements A minimum of 12 years of applicable professional software engineering experience is required. Current Apache Kafka committer status with a sustained and publicly verifiable upstream track record across patches, reviews, KIPs, and community standing in Kafka core or a closely related area such as Streams, Connect, clients, or release engineering. Expert Java engineering capability in performance-sensitive, concurrent, and production-grade distributed systems, with the ability to write, review, and reason about complex Kafka internals at depth. Deep mastery of Apache Kafka internals in at least one major domain: broker storage and log replication, KRaft and metadata management, consumer group coordination and rebalancing, protocol and client compatibility, Kafka Streams, Kafka Connect, observability, performance, or release management and CI. Demonstrated ability to lead complex technical work through the Apache open source governance model: KIP authoring or co-sponsorship, design consensus, mailing-list engagement, and Jira-driven delivery from proposal through merge. Strong written communication for asynchronous, global, public technical collaboration - mailing lists, design documents, code reviews, and Jira threads. Proven senior-level technical judgment that resolves most blockers independently, determines approach on novel or ambiguous assignments, surfaces systemic risks proactively, and produces work that is consistent with project and team objectives. Preferred qualifications PMC membership in Apache Kafka or a related Apache project. Track record of work in current Kafka feature and maintenance areas such as KRaft maturity, controller and metadata reliability, consumer rebalance protocol improvements, exactly-once semantics, tiered storage, Kafka Connect security and operability, Streams APIs, client metrics, or release stabilization. Experience connecting upstream technical leadership to enterprise customer and operator outcomes - translating production pain points into accepted community improvements. History of mentoring contributors toward reviewer or committer standing in an open governance project. Familiarity with the Kafka ecosystem: Kafka Streams, Kafka Connect, MirrorMaker 2, Kafka clients, schema and serialization patterns, Kubernetes-based Kafka operations, or adjacent open source projects such as Strimzi. Education Bachelor's degree in engineering or technical related field of study Or additional equivalent experience. Team Information Leadership and team culture The hiring manager for this role is an Engineering Manager for the Open Source Engineering team. You will join a globally distributed group that values committer-grade technical judgment, clear ownership, transparent community engagement, and practical impact on real customer outcomes. The team culture is high-trust and high-accountability. We support engineers who can go deep technically, mentor others generously, collaborate across product and field functions, and improve both code and the contributor ecosystem around it. You will have significant autonomy paired with close collaboration and genuine visibility into the strategic bets your work enables. Compensation: The target salary range for this position is $220,000-265,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates . click apply for full job details
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Are you an Apache Kafka committer who wants to operate at the highest level of technical and community influence? This role connects deep upstream work, including binding committer authority, KIP-level design, and protocol-aware engineering, directly to production-scale outcomes in enterprise Kafka deployments. NetApp Instaclustr runs one of the industry's largest managed open source data platform portfolios, including Apache Kafka services for enterprise customers across financial services, retail, and technology sectors. Our open source engineering team contributes to projects that matter to production operators at scale, and this role strengthens our ability to influence Apache Kafka upstream in areas that affect reliability, performance, operability, and customer delivery. You will work at both levels - upstream influence and customer impact - with meaningful autonomy, strong peer collaboration, and direct access to the product and field relationships that turn technical work into commercial outcomes. This is a globally distributed team with up to 10% travel. The role is based in one of our office locations - US REMOTE Note that we have global opportunities as well in Cork,Ireland & Netherlands (Schiphol). Postings also available in those markets/locations. Overview As a Senior Open Source Software Engineer, your responsibilities will include: Lead end-to-end upstream initiatives in Apache Kafka, from KIP authoring and design consensus through implementation, review, and release, in domains such as broker internals, storage and log management, replication, KRaft metadata quorum, consumer group coordination, Kafka Streams, Kafka Connect, observability, and release quality. Provide binding committer reviews on upstream patches and community contributions, applying the technical rigor and authority that moves high-quality work through the Apache Kafka review process. Contribute to Apache Kafka release management as part of the committer community, including release planning, blocker triage, test stabilization, release candidate validation, documentation readiness, and post-release follow-through. Translate enterprise customer and operator needs into credible upstream proposals, KIP-level designs, and sustained technical engagement that only a committer can supply; advise product and field teams on complex Kafka trade-offs. Shape community direction through evidence-based participation relevant Kafka community channels; influence project decisions on architecture, compatibility, protocol evolution, release policy, contribution standards, and long-term roadmap. Mentor engineers toward committer standing and raise overall contribution quality through rigorous review practices, test discipline, and clear engineering guidance. Improve upstream infrastructure, including CI reliability, test coverage, contributor tooling, benchmarking, release automation, and compatibility validation, to reduce project-wide maintenance burden. Job Requirements A minimum of 12 years of applicable professional software engineering experience is required. Current Apache Kafka committer status with a sustained and publicly verifiable upstream track record across patches, reviews, KIPs, and community standing in Kafka core or a closely related area such as Streams, Connect, clients, or release engineering. Expert Java engineering capability in performance-sensitive, concurrent, and production-grade distributed systems, with the ability to write, review, and reason about complex Kafka internals at depth. Deep mastery of Apache Kafka internals in at least one major domain: broker storage and log replication, KRaft and metadata management, consumer group coordination and rebalancing, protocol and client compatibility, Kafka Streams, Kafka Connect, observability, performance, or release management and CI. Demonstrated ability to lead complex technical work through the Apache open source governance model: KIP authoring or co-sponsorship, design consensus, mailing-list engagement, and Jira-driven delivery from proposal through merge. Strong written communication for asynchronous, global, public technical collaboration - mailing lists, design documents, code reviews, and Jira threads. Proven senior-level technical judgment that resolves most blockers independently, determines approach on novel or ambiguous assignments, surfaces systemic risks proactively, and produces work that is consistent with project and team objectives. Preferred qualifications PMC membership in Apache Kafka or a related Apache project. Track record of work in current Kafka feature and maintenance areas such as KRaft maturity, controller and metadata reliability, consumer rebalance protocol improvements, exactly-once semantics, tiered storage, Kafka Connect security and operability, Streams APIs, client metrics, or release stabilization. Experience connecting upstream technical leadership to enterprise customer and operator outcomes - translating production pain points into accepted community improvements. History of mentoring contributors toward reviewer or committer standing in an open governance project. Familiarity with the Kafka ecosystem: Kafka Streams, Kafka Connect, MirrorMaker 2, Kafka clients, schema and serialization patterns, Kubernetes-based Kafka operations, or adjacent open source projects such as Strimzi. Education Bachelor's degree in engineering or technical related field of study Or additional equivalent experience. Team Information Leadership and team culture The hiring manager for this role is an Engineering Manager for the Open Source Engineering team. You will join a globally distributed group that values committer-grade technical judgment, clear ownership, transparent community engagement, and practical impact on real customer outcomes. The team culture is high-trust and high-accountability. We support engineers who can go deep technically, mentor others generously, collaborate across product and field functions, and improve both code and the contributor ecosystem around it. You will have significant autonomy paired with close collaboration and genuine visibility into the strategic bets your work enables. Compensation: The target salary range for this position is $220,000-265,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates . click apply for full job details
09/28/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Are you an Apache Kafka committer who wants to operate at the highest level of technical and community influence? This role connects deep upstream work, including binding committer authority, KIP-level design, and protocol-aware engineering, directly to production-scale outcomes in enterprise Kafka deployments. NetApp Instaclustr runs one of the industry's largest managed open source data platform portfolios, including Apache Kafka services for enterprise customers across financial services, retail, and technology sectors. Our open source engineering team contributes to projects that matter to production operators at scale, and this role strengthens our ability to influence Apache Kafka upstream in areas that affect reliability, performance, operability, and customer delivery. You will work at both levels - upstream influence and customer impact - with meaningful autonomy, strong peer collaboration, and direct access to the product and field relationships that turn technical work into commercial outcomes. This is a globally distributed team with up to 10% travel. The role is based in one of our office locations - US REMOTE Note that we have global opportunities as well in Cork,Ireland & Netherlands (Schiphol). Postings also available in those markets/locations. Overview As a Senior Open Source Software Engineer, your responsibilities will include: Lead end-to-end upstream initiatives in Apache Kafka, from KIP authoring and design consensus through implementation, review, and release, in domains such as broker internals, storage and log management, replication, KRaft metadata quorum, consumer group coordination, Kafka Streams, Kafka Connect, observability, and release quality. Provide binding committer reviews on upstream patches and community contributions, applying the technical rigor and authority that moves high-quality work through the Apache Kafka review process. Contribute to Apache Kafka release management as part of the committer community, including release planning, blocker triage, test stabilization, release candidate validation, documentation readiness, and post-release follow-through. Translate enterprise customer and operator needs into credible upstream proposals, KIP-level designs, and sustained technical engagement that only a committer can supply; advise product and field teams on complex Kafka trade-offs. Shape community direction through evidence-based participation relevant Kafka community channels; influence project decisions on architecture, compatibility, protocol evolution, release policy, contribution standards, and long-term roadmap. Mentor engineers toward committer standing and raise overall contribution quality through rigorous review practices, test discipline, and clear engineering guidance. Improve upstream infrastructure, including CI reliability, test coverage, contributor tooling, benchmarking, release automation, and compatibility validation, to reduce project-wide maintenance burden. Job Requirements A minimum of 12 years of applicable professional software engineering experience is required. Current Apache Kafka committer status with a sustained and publicly verifiable upstream track record across patches, reviews, KIPs, and community standing in Kafka core or a closely related area such as Streams, Connect, clients, or release engineering. Expert Java engineering capability in performance-sensitive, concurrent, and production-grade distributed systems, with the ability to write, review, and reason about complex Kafka internals at depth. Deep mastery of Apache Kafka internals in at least one major domain: broker storage and log replication, KRaft and metadata management, consumer group coordination and rebalancing, protocol and client compatibility, Kafka Streams, Kafka Connect, observability, performance, or release management and CI. Demonstrated ability to lead complex technical work through the Apache open source governance model: KIP authoring or co-sponsorship, design consensus, mailing-list engagement, and Jira-driven delivery from proposal through merge. Strong written communication for asynchronous, global, public technical collaboration - mailing lists, design documents, code reviews, and Jira threads. Proven senior-level technical judgment that resolves most blockers independently, determines approach on novel or ambiguous assignments, surfaces systemic risks proactively, and produces work that is consistent with project and team objectives. Preferred qualifications PMC membership in Apache Kafka or a related Apache project. Track record of work in current Kafka feature and maintenance areas such as KRaft maturity, controller and metadata reliability, consumer rebalance protocol improvements, exactly-once semantics, tiered storage, Kafka Connect security and operability, Streams APIs, client metrics, or release stabilization. Experience connecting upstream technical leadership to enterprise customer and operator outcomes - translating production pain points into accepted community improvements. History of mentoring contributors toward reviewer or committer standing in an open governance project. Familiarity with the Kafka ecosystem: Kafka Streams, Kafka Connect, MirrorMaker 2, Kafka clients, schema and serialization patterns, Kubernetes-based Kafka operations, or adjacent open source projects such as Strimzi. Education Bachelor's degree in engineering or technical related field of study Or additional equivalent experience. Team Information Leadership and team culture The hiring manager for this role is an Engineering Manager for the Open Source Engineering team. You will join a globally distributed group that values committer-grade technical judgment, clear ownership, transparent community engagement, and practical impact on real customer outcomes. The team culture is high-trust and high-accountability. We support engineers who can go deep technically, mentor others generously, collaborate across product and field functions, and improve both code and the contributor ecosystem around it. You will have significant autonomy paired with close collaboration and genuine visibility into the strategic bets your work enables. Compensation: The target salary range for this position is $220,000-265,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates . click apply for full job details
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Are you an Apache Kafka committer who wants to operate at the highest level of technical and community influence? This role connects deep upstream work, including binding committer authority, KIP-level design, and protocol-aware engineering, directly to production-scale outcomes in enterprise Kafka deployments. NetApp Instaclustr runs one of the industry's largest managed open source data platform portfolios, including Apache Kafka services for enterprise customers across financial services, retail, and technology sectors. Our open source engineering team contributes to projects that matter to production operators at scale, and this role strengthens our ability to influence Apache Kafka upstream in areas that affect reliability, performance, operability, and customer delivery. You will work at both levels - upstream influence and customer impact - with meaningful autonomy, strong peer collaboration, and direct access to the product and field relationships that turn technical work into commercial outcomes. This is a globally distributed team with up to 10% travel. The role is based in one of our office locations - US REMOTE Note that we have global opportunities as well in Cork,Ireland & Netherlands (Schiphol). Postings also available in those markets/locations. Overview As a Senior Open Source Software Engineer, your responsibilities will include: Lead end-to-end upstream initiatives in Apache Kafka, from KIP authoring and design consensus through implementation, review, and release, in domains such as broker internals, storage and log management, replication, KRaft metadata quorum, consumer group coordination, Kafka Streams, Kafka Connect, observability, and release quality. Provide binding committer reviews on upstream patches and community contributions, applying the technical rigor and authority that moves high-quality work through the Apache Kafka review process. Contribute to Apache Kafka release management as part of the committer community, including release planning, blocker triage, test stabilization, release candidate validation, documentation readiness, and post-release follow-through. Translate enterprise customer and operator needs into credible upstream proposals, KIP-level designs, and sustained technical engagement that only a committer can supply; advise product and field teams on complex Kafka trade-offs. Shape community direction through evidence-based participation relevant Kafka community channels; influence project decisions on architecture, compatibility, protocol evolution, release policy, contribution standards, and long-term roadmap. Mentor engineers toward committer standing and raise overall contribution quality through rigorous review practices, test discipline, and clear engineering guidance. Improve upstream infrastructure, including CI reliability, test coverage, contributor tooling, benchmarking, release automation, and compatibility validation, to reduce project-wide maintenance burden. Job Requirements A minimum of 12 years of applicable professional software engineering experience is required. Current Apache Kafka committer status with a sustained and publicly verifiable upstream track record across patches, reviews, KIPs, and community standing in Kafka core or a closely related area such as Streams, Connect, clients, or release engineering. Expert Java engineering capability in performance-sensitive, concurrent, and production-grade distributed systems, with the ability to write, review, and reason about complex Kafka internals at depth. Deep mastery of Apache Kafka internals in at least one major domain: broker storage and log replication, KRaft and metadata management, consumer group coordination and rebalancing, protocol and client compatibility, Kafka Streams, Kafka Connect, observability, performance, or release management and CI. Demonstrated ability to lead complex technical work through the Apache open source governance model: KIP authoring or co-sponsorship, design consensus, mailing-list engagement, and Jira-driven delivery from proposal through merge. Strong written communication for asynchronous, global, public technical collaboration - mailing lists, design documents, code reviews, and Jira threads. Proven senior-level technical judgment that resolves most blockers independently, determines approach on novel or ambiguous assignments, surfaces systemic risks proactively, and produces work that is consistent with project and team objectives. Preferred qualifications PMC membership in Apache Kafka or a related Apache project. Track record of work in current Kafka feature and maintenance areas such as KRaft maturity, controller and metadata reliability, consumer rebalance protocol improvements, exactly-once semantics, tiered storage, Kafka Connect security and operability, Streams APIs, client metrics, or release stabilization. Experience connecting upstream technical leadership to enterprise customer and operator outcomes - translating production pain points into accepted community improvements. History of mentoring contributors toward reviewer or committer standing in an open governance project. Familiarity with the Kafka ecosystem: Kafka Streams, Kafka Connect, MirrorMaker 2, Kafka clients, schema and serialization patterns, Kubernetes-based Kafka operations, or adjacent open source projects such as Strimzi. Education Bachelor's degree in engineering or technical related field of study Or additional equivalent experience. Team Information Leadership and team culture The hiring manager for this role is an Engineering Manager for the Open Source Engineering team. You will join a globally distributed group that values committer-grade technical judgment, clear ownership, transparent community engagement, and practical impact on real customer outcomes. The team culture is high-trust and high-accountability. We support engineers who can go deep technically, mentor others generously, collaborate across product and field functions, and improve both code and the contributor ecosystem around it. You will have significant autonomy paired with close collaboration and genuine visibility into the strategic bets your work enables. Compensation: The target salary range for this position is $220,000-265,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates . click apply for full job details
09/28/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Are you an Apache Kafka committer who wants to operate at the highest level of technical and community influence? This role connects deep upstream work, including binding committer authority, KIP-level design, and protocol-aware engineering, directly to production-scale outcomes in enterprise Kafka deployments. NetApp Instaclustr runs one of the industry's largest managed open source data platform portfolios, including Apache Kafka services for enterprise customers across financial services, retail, and technology sectors. Our open source engineering team contributes to projects that matter to production operators at scale, and this role strengthens our ability to influence Apache Kafka upstream in areas that affect reliability, performance, operability, and customer delivery. You will work at both levels - upstream influence and customer impact - with meaningful autonomy, strong peer collaboration, and direct access to the product and field relationships that turn technical work into commercial outcomes. This is a globally distributed team with up to 10% travel. The role is based in one of our office locations - US REMOTE Note that we have global opportunities as well in Cork,Ireland & Netherlands (Schiphol). Postings also available in those markets/locations. Overview As a Senior Open Source Software Engineer, your responsibilities will include: Lead end-to-end upstream initiatives in Apache Kafka, from KIP authoring and design consensus through implementation, review, and release, in domains such as broker internals, storage and log management, replication, KRaft metadata quorum, consumer group coordination, Kafka Streams, Kafka Connect, observability, and release quality. Provide binding committer reviews on upstream patches and community contributions, applying the technical rigor and authority that moves high-quality work through the Apache Kafka review process. Contribute to Apache Kafka release management as part of the committer community, including release planning, blocker triage, test stabilization, release candidate validation, documentation readiness, and post-release follow-through. Translate enterprise customer and operator needs into credible upstream proposals, KIP-level designs, and sustained technical engagement that only a committer can supply; advise product and field teams on complex Kafka trade-offs. Shape community direction through evidence-based participation relevant Kafka community channels; influence project decisions on architecture, compatibility, protocol evolution, release policy, contribution standards, and long-term roadmap. Mentor engineers toward committer standing and raise overall contribution quality through rigorous review practices, test discipline, and clear engineering guidance. Improve upstream infrastructure, including CI reliability, test coverage, contributor tooling, benchmarking, release automation, and compatibility validation, to reduce project-wide maintenance burden. Job Requirements A minimum of 12 years of applicable professional software engineering experience is required. Current Apache Kafka committer status with a sustained and publicly verifiable upstream track record across patches, reviews, KIPs, and community standing in Kafka core or a closely related area such as Streams, Connect, clients, or release engineering. Expert Java engineering capability in performance-sensitive, concurrent, and production-grade distributed systems, with the ability to write, review, and reason about complex Kafka internals at depth. Deep mastery of Apache Kafka internals in at least one major domain: broker storage and log replication, KRaft and metadata management, consumer group coordination and rebalancing, protocol and client compatibility, Kafka Streams, Kafka Connect, observability, performance, or release management and CI. Demonstrated ability to lead complex technical work through the Apache open source governance model: KIP authoring or co-sponsorship, design consensus, mailing-list engagement, and Jira-driven delivery from proposal through merge. Strong written communication for asynchronous, global, public technical collaboration - mailing lists, design documents, code reviews, and Jira threads. Proven senior-level technical judgment that resolves most blockers independently, determines approach on novel or ambiguous assignments, surfaces systemic risks proactively, and produces work that is consistent with project and team objectives. Preferred qualifications PMC membership in Apache Kafka or a related Apache project. Track record of work in current Kafka feature and maintenance areas such as KRaft maturity, controller and metadata reliability, consumer rebalance protocol improvements, exactly-once semantics, tiered storage, Kafka Connect security and operability, Streams APIs, client metrics, or release stabilization. Experience connecting upstream technical leadership to enterprise customer and operator outcomes - translating production pain points into accepted community improvements. History of mentoring contributors toward reviewer or committer standing in an open governance project. Familiarity with the Kafka ecosystem: Kafka Streams, Kafka Connect, MirrorMaker 2, Kafka clients, schema and serialization patterns, Kubernetes-based Kafka operations, or adjacent open source projects such as Strimzi. Education Bachelor's degree in engineering or technical related field of study Or additional equivalent experience. Team Information Leadership and team culture The hiring manager for this role is an Engineering Manager for the Open Source Engineering team. You will join a globally distributed group that values committer-grade technical judgment, clear ownership, transparent community engagement, and practical impact on real customer outcomes. The team culture is high-trust and high-accountability. We support engineers who can go deep technically, mentor others generously, collaborate across product and field functions, and improve both code and the contributor ecosystem around it. You will have significant autonomy paired with close collaboration and genuine visibility into the strategic bets your work enables. Compensation: The target salary range for this position is $220,000-265,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates . click apply for full job details
Job Description Job Description Digital Accessibility Specialist (Part-time Employee) Promet Source is a global web and mobile application development company. As a full-service technology firm, we deliver high-value consulting and software development solutions that help our clients grow. We specialize in complex web development, mobile applications, strategic marketing, and support - with a particular focus on open source, providing managed services for Drupal-based websites, products, and applications. We're looking for a US-based Digital Accessibility Specialist to join our established team of professionals on a remote, part-time employment basis. In this role, you'll ensure digital experiences meet accessibility standards through testing, remediation, and close collaboration with designers, developers, and project teams. Strong candidates bring hands-on accessibility testing and remediation, accessibility certifications, and a solid grounding in WCAG compliance . Employment details: Up to 20 hours/week, $30-60/hr depending on experience. Important: Candidates must be US-based, able to pass a background check. What You'll Do Accessibility Testing on documents and Web - Conduct & review manual and automated audits using tools like Axe, WAVE, Lighthouse, and screen readers (NVDA, JAWS). Document findings and provide clear, actionable remediation guidance. Remediation - Partner with designers and developers to resolve accessibility issues across HTML, CSS, JavaScript, and Drupal, ensuring WCAG 2.1 AA compliance. Consultation - Advise teams and clients on accessibility best practices throughout the development lifecycle; work with project managers and QA to prioritize fixes. Answer client questions and concerns. Documents - Ability to create, improve, and make accessibly documents. PDF - Remediation review Training & Advocacy - Educate teams on accessibility standards and champion inclusive web development practices. Potential for travel up to 2 times a month for trainings. What You Bring Strong knowledge of WCAG 2.1 AA, Section 508, and is a MUST IAAP Web Accessibility Specialist (WAS) certification is a MUST Accessibility Documentation and Guides creation experience is a MUST Experience with accessibility tools (Axe, WAVE, Lighthouse, NVDA, JAWS, or VoiceOver) PDF remediation review Understanding of front-end technologies (HTML5, CSS3, JavaScript) Ability to navigate complex accessibility challenges and drive collaborative solutions Excellent organizational and communication skills; self-motivated and effective working remotely US-based, able to pass a background check VPAT creation knowledge is a bonus Experience working in Drupal is a bonus Promet Source is an equal opportunity employer. We hire without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.
09/28/2026
Full time
Job Description Job Description Digital Accessibility Specialist (Part-time Employee) Promet Source is a global web and mobile application development company. As a full-service technology firm, we deliver high-value consulting and software development solutions that help our clients grow. We specialize in complex web development, mobile applications, strategic marketing, and support - with a particular focus on open source, providing managed services for Drupal-based websites, products, and applications. We're looking for a US-based Digital Accessibility Specialist to join our established team of professionals on a remote, part-time employment basis. In this role, you'll ensure digital experiences meet accessibility standards through testing, remediation, and close collaboration with designers, developers, and project teams. Strong candidates bring hands-on accessibility testing and remediation, accessibility certifications, and a solid grounding in WCAG compliance . Employment details: Up to 20 hours/week, $30-60/hr depending on experience. Important: Candidates must be US-based, able to pass a background check. What You'll Do Accessibility Testing on documents and Web - Conduct & review manual and automated audits using tools like Axe, WAVE, Lighthouse, and screen readers (NVDA, JAWS). Document findings and provide clear, actionable remediation guidance. Remediation - Partner with designers and developers to resolve accessibility issues across HTML, CSS, JavaScript, and Drupal, ensuring WCAG 2.1 AA compliance. Consultation - Advise teams and clients on accessibility best practices throughout the development lifecycle; work with project managers and QA to prioritize fixes. Answer client questions and concerns. Documents - Ability to create, improve, and make accessibly documents. PDF - Remediation review Training & Advocacy - Educate teams on accessibility standards and champion inclusive web development practices. Potential for travel up to 2 times a month for trainings. What You Bring Strong knowledge of WCAG 2.1 AA, Section 508, and is a MUST IAAP Web Accessibility Specialist (WAS) certification is a MUST Accessibility Documentation and Guides creation experience is a MUST Experience with accessibility tools (Axe, WAVE, Lighthouse, NVDA, JAWS, or VoiceOver) PDF remediation review Understanding of front-end technologies (HTML5, CSS3, JavaScript) Ability to navigate complex accessibility challenges and drive collaborative solutions Excellent organizational and communication skills; self-motivated and effective working remotely US-based, able to pass a background check VPAT creation knowledge is a bonus Experience working in Drupal is a bonus Promet Source is an equal opportunity employer. We hire without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
09/28/2026
Full time
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
09/28/2026
Full time
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
Job Description Job Description Sellers & Associates is seeking an innovative and detail-oriented Scrum Master to join our team. This full-time position will work with our team of software developers, designers, and strategists, modernizing critical government systems and building internal company tools. While this position is primarily remote, candidates must be able to attend in-person customer meetings at Naval Sea Systems Command (NAVSEA) Headquarters in Washington, D.C., as required. As Scrum Master, you will lead Agile/Scrum ceremonies including sprint planning, daily standups, sprint reviews, sprint retrospectives, and backlog refinement. Beyond this, you will play a strategic role in project planning, process improvement, and hands-on technical oversight. The ideal candidate will act as a leader who brings teams and individuals together and fosters a productive work environment. The ideal candidate has strong technical fluency, clear communication, and a passion for driving innovation in development workflows. Experience Level: ENTRY Location: Washington, D.C Travel: 0 - 10% Clearance: Secret Duties & Responsibilities: Lead Agile/Scrum ceremonies including sprint planning, daily standups, sprint reviews, sprint retrospectives, and backlog refinement. Collaborate with stakeholders to gather and analyze project requirements, define priorities, and translate user needs into actionable technical goals and system requirements. Plan and manage project roadmaps, release schedules, and dependencies across multiple development efforts. Collaborate with developers, designers, and project managers to deliver software solutions. Create and maintain Jira epics, user stories, bugs, technical tasks, acceptance criteria, and testing requirements based on stakeholder discussions. Independently convert a meeting into Jira tickets, acceptance criteria, decisions, and follow-up actions Write and maintain technical documentation including requirements, software specifications, user guides, test plans, and deployment instructions. Optimize internal processes and strengthen relationships between cross-functional teams. Proactively identify and resolve blockers by engaging the right stakeholders. Facilitate communication between internal and external stakeholders to resolve conflicts and ensure transparency, alignment, and timely decision making. Support testing and validation efforts for Power Platform and Microsoft 365-based applications. Page Break Required Qualifications: Active Secret clearance required. 2+ years of experience in Agile project management and performing Scrum Master duties, including backlog grooming, sprint planning, standups, sprint reviews, and retrospectives. 2+ years of experience with JIRA or similar tools. Experience supporting multiple teams, providing tasking, and adjusting to shifting priorities. Experience with Microsoft 365 applications, including Teams, SharePoint, Outlook, Word, PowerPoint, and Excel. Knowledge of Scaled Agile Framework (SAFe), Kanban, or Lean-Agile processes and methodologies, and their application to process improvement. Ability to facilitate and coach cross-functional teams in a virtual or hybrid environment. Ability to gather user requirements, define priorities, and translate needs into goals. Working knowledge of Git, GitHub, and DevOps workflows, including PR review and branch management. Attention to detail, excellent problem-solving and communication skills, and dedication to needs of team members and customers. Experience working within DoD IT environments, including IL4/IL5/IL6 systems or compliance with DoD STIGs and security controls. Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field is preferred. A minimum of 5 years of total, relevant professional experience may be substituted in lieu of a degree. Page Break Preferred Qualifications: Experience working on a software development team, working within the Software Development Life Cycle. Experience writing technical specifications, requirements documents, user guides, test plans, and deployment instructions. Knowledge of data visualization tools such as Power BI or Tableau. Experience with wireframing tools such as Figma or Adobe XD and graphical design tools such as Photoshop and InDesign. Previous experience working on government contracts or secure software environments. Familiarity with Naval Sea Systems Command (NAVSEA) and/or U.S. Navy. Agile certifications such as Certified ScrumMaster (CSM), Professional Scrum Master (PSM I/II), SAFe Scrum Master (SSM), or PMI Agile Certified Practitioner (PMI-ACP). One or more industry-standard IT security certifications such as CompTIA. Familiarity with Risk Management Framework and/or Authority to Operate (ATO) processes and procedures. Working knowledge of Microsoft Power Platform, including Power Apps, Power BI, and Power Automate, with experience supporting requirements, testing, or delivery of Power Platform solutions.
09/27/2026
Full time
Job Description Job Description Sellers & Associates is seeking an innovative and detail-oriented Scrum Master to join our team. This full-time position will work with our team of software developers, designers, and strategists, modernizing critical government systems and building internal company tools. While this position is primarily remote, candidates must be able to attend in-person customer meetings at Naval Sea Systems Command (NAVSEA) Headquarters in Washington, D.C., as required. As Scrum Master, you will lead Agile/Scrum ceremonies including sprint planning, daily standups, sprint reviews, sprint retrospectives, and backlog refinement. Beyond this, you will play a strategic role in project planning, process improvement, and hands-on technical oversight. The ideal candidate will act as a leader who brings teams and individuals together and fosters a productive work environment. The ideal candidate has strong technical fluency, clear communication, and a passion for driving innovation in development workflows. Experience Level: ENTRY Location: Washington, D.C Travel: 0 - 10% Clearance: Secret Duties & Responsibilities: Lead Agile/Scrum ceremonies including sprint planning, daily standups, sprint reviews, sprint retrospectives, and backlog refinement. Collaborate with stakeholders to gather and analyze project requirements, define priorities, and translate user needs into actionable technical goals and system requirements. Plan and manage project roadmaps, release schedules, and dependencies across multiple development efforts. Collaborate with developers, designers, and project managers to deliver software solutions. Create and maintain Jira epics, user stories, bugs, technical tasks, acceptance criteria, and testing requirements based on stakeholder discussions. Independently convert a meeting into Jira tickets, acceptance criteria, decisions, and follow-up actions Write and maintain technical documentation including requirements, software specifications, user guides, test plans, and deployment instructions. Optimize internal processes and strengthen relationships between cross-functional teams. Proactively identify and resolve blockers by engaging the right stakeholders. Facilitate communication between internal and external stakeholders to resolve conflicts and ensure transparency, alignment, and timely decision making. Support testing and validation efforts for Power Platform and Microsoft 365-based applications. Page Break Required Qualifications: Active Secret clearance required. 2+ years of experience in Agile project management and performing Scrum Master duties, including backlog grooming, sprint planning, standups, sprint reviews, and retrospectives. 2+ years of experience with JIRA or similar tools. Experience supporting multiple teams, providing tasking, and adjusting to shifting priorities. Experience with Microsoft 365 applications, including Teams, SharePoint, Outlook, Word, PowerPoint, and Excel. Knowledge of Scaled Agile Framework (SAFe), Kanban, or Lean-Agile processes and methodologies, and their application to process improvement. Ability to facilitate and coach cross-functional teams in a virtual or hybrid environment. Ability to gather user requirements, define priorities, and translate needs into goals. Working knowledge of Git, GitHub, and DevOps workflows, including PR review and branch management. Attention to detail, excellent problem-solving and communication skills, and dedication to needs of team members and customers. Experience working within DoD IT environments, including IL4/IL5/IL6 systems or compliance with DoD STIGs and security controls. Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field is preferred. A minimum of 5 years of total, relevant professional experience may be substituted in lieu of a degree. Page Break Preferred Qualifications: Experience working on a software development team, working within the Software Development Life Cycle. Experience writing technical specifications, requirements documents, user guides, test plans, and deployment instructions. Knowledge of data visualization tools such as Power BI or Tableau. Experience with wireframing tools such as Figma or Adobe XD and graphical design tools such as Photoshop and InDesign. Previous experience working on government contracts or secure software environments. Familiarity with Naval Sea Systems Command (NAVSEA) and/or U.S. Navy. Agile certifications such as Certified ScrumMaster (CSM), Professional Scrum Master (PSM I/II), SAFe Scrum Master (SSM), or PMI Agile Certified Practitioner (PMI-ACP). One or more industry-standard IT security certifications such as CompTIA. Familiarity with Risk Management Framework and/or Authority to Operate (ATO) processes and procedures. Working knowledge of Microsoft Power Platform, including Power Apps, Power BI, and Power Automate, with experience supporting requirements, testing, or delivery of Power Platform solutions.
Job Description Job Description Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy. Description Title: Project Manager / Scrum Master Location: Remote Terms: Full-time Salary: $125-145k DoE Clearance: Public Trust Travel: 0% Position Description We are seeking a Project Manager / Scrum Master to join our team. The ideal candidate will have experience leading and managing cross-functional Agile Scrum teams to plan, develop, and launch mission-critical Federal Government web applications and content management systems. The Project Manager / Scrum Master will oversee the entire project lifecycle, from initial discovery and design through full website build, launch, and post-launch operations, ensuring that all deliverables meet rigorous performance, quality, and security standards. Responsibilities: Provide overall direction, coordination, implementation, execution, control, and completion of Federal IT web development projects from initial kickoff to final deployment. Serve as Scrum Master for Agile development teams, facilitating all Scrum ceremonies including sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives. Direct the end-to-end management of a new enterprise Drupal Content Management System (CMS) website from initial setup and architecture through go-live and ongoing maintenance. Coordinate closely with creative design partners, UX/UI specialists, content strategists, and technical teams to ensure seamless visual design integration, web accessibility (Section 508 / WCAG 2.2), and brand alignment. Manage complex project schedules, assess conflicting priorities, eliminate technical blockers, and track team velocity and project health using key metrics and earned value analysis. Proactively identify potential project risks and issues, develop mitigation and contingency plans, and maintain a comprehensive risk register. Ensure all contractual deliverables and performance standards adhere strictly to Quality Assurance Surveillance Plans (QASP) and Federal security and privacy requirements. Serve as the primary client-facing point of contact, maintaining transparent communication with government stakeholders, Contracting Officer Representatives (CORs), and program managers through weekly status meetings and monthly progress reports. Foster a collaborative team culture, conducting regular one-on-one meetings, coaching team members, and maintaining high morale across multidisciplinary technical and creative staff. Requirements U.S. Citizenship and ability to obtain and maintain a Federal Public Trust clearance. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field with 8+ years of hands-on experience in project management and Agile best practices. Experience managing full-lifecycle enterprise web development and CMS deployment projects. Demonstrated experience facilitating Scrum ceremonies and managing multidisciplinary technical, creative design, and content teams. Active Project Management Professional (PMP) certification. Active Agile Certification (e.g., Certified ScrumMaster (CSM) or equivalent experience. Proficiency with Agile management tools (e.g., Jira) and project scheduling software such as MS Project. Strong analytical, organizational, client-facing, and oral/written communication skills. Desired Experience leading Drupal website development projects from start to launch. Experience managing and coordinating work with external creative design partners, multimedia agencies, and UX/UI teams. Experience managing Federal Government Contracts. Familiarity with Cloud hosting environments (such as AWS or Azure) and cloud deployment workflows. Familiarity with Artificial Intelligence (AI) technologies, Large Language Models (LLMs), and AI-enabled site features or assistants. Knowledge of Federal security authorization processes (FISMA, NIST SP 800-53) and Section 508 / WCAG 2.2 web accessibility compliance standards. _ Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: Recognized as a Top 20 "Best Place to Work in Virginia" Recipient of Department of Labor's HireVets Gold Medallion Great Place to Work Certification for five years running A Virginia Chamber of Commerce Fantastic 50 company A Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven years Two-time SBA SBIR Tibbett's Award winner Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to Traditional and HSA- eligible medical insurance plans 100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insurance 5% 401(k) company matching Flexible-schedules and teleworking options Paid holidays and PTO Accrual Plans Paid Parental Leave Professional development and career growth opportunities Team and company-wide events, recognition, and appreciation and so much more! Check out our Revolutional LinkedIn to find out a little more about who we are and if we are the right next step for your career! Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact . "Know Your Rights: Workplace Discrimination is Illegal" Poster U.S. Equal Employment Opportunity Commission
09/27/2026
Full time
Job Description Job Description Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy. Description Title: Project Manager / Scrum Master Location: Remote Terms: Full-time Salary: $125-145k DoE Clearance: Public Trust Travel: 0% Position Description We are seeking a Project Manager / Scrum Master to join our team. The ideal candidate will have experience leading and managing cross-functional Agile Scrum teams to plan, develop, and launch mission-critical Federal Government web applications and content management systems. The Project Manager / Scrum Master will oversee the entire project lifecycle, from initial discovery and design through full website build, launch, and post-launch operations, ensuring that all deliverables meet rigorous performance, quality, and security standards. Responsibilities: Provide overall direction, coordination, implementation, execution, control, and completion of Federal IT web development projects from initial kickoff to final deployment. Serve as Scrum Master for Agile development teams, facilitating all Scrum ceremonies including sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives. Direct the end-to-end management of a new enterprise Drupal Content Management System (CMS) website from initial setup and architecture through go-live and ongoing maintenance. Coordinate closely with creative design partners, UX/UI specialists, content strategists, and technical teams to ensure seamless visual design integration, web accessibility (Section 508 / WCAG 2.2), and brand alignment. Manage complex project schedules, assess conflicting priorities, eliminate technical blockers, and track team velocity and project health using key metrics and earned value analysis. Proactively identify potential project risks and issues, develop mitigation and contingency plans, and maintain a comprehensive risk register. Ensure all contractual deliverables and performance standards adhere strictly to Quality Assurance Surveillance Plans (QASP) and Federal security and privacy requirements. Serve as the primary client-facing point of contact, maintaining transparent communication with government stakeholders, Contracting Officer Representatives (CORs), and program managers through weekly status meetings and monthly progress reports. Foster a collaborative team culture, conducting regular one-on-one meetings, coaching team members, and maintaining high morale across multidisciplinary technical and creative staff. Requirements U.S. Citizenship and ability to obtain and maintain a Federal Public Trust clearance. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field with 8+ years of hands-on experience in project management and Agile best practices. Experience managing full-lifecycle enterprise web development and CMS deployment projects. Demonstrated experience facilitating Scrum ceremonies and managing multidisciplinary technical, creative design, and content teams. Active Project Management Professional (PMP) certification. Active Agile Certification (e.g., Certified ScrumMaster (CSM) or equivalent experience. Proficiency with Agile management tools (e.g., Jira) and project scheduling software such as MS Project. Strong analytical, organizational, client-facing, and oral/written communication skills. Desired Experience leading Drupal website development projects from start to launch. Experience managing and coordinating work with external creative design partners, multimedia agencies, and UX/UI teams. Experience managing Federal Government Contracts. Familiarity with Cloud hosting environments (such as AWS or Azure) and cloud deployment workflows. Familiarity with Artificial Intelligence (AI) technologies, Large Language Models (LLMs), and AI-enabled site features or assistants. Knowledge of Federal security authorization processes (FISMA, NIST SP 800-53) and Section 508 / WCAG 2.2 web accessibility compliance standards. _ Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: Recognized as a Top 20 "Best Place to Work in Virginia" Recipient of Department of Labor's HireVets Gold Medallion Great Place to Work Certification for five years running A Virginia Chamber of Commerce Fantastic 50 company A Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven years Two-time SBA SBIR Tibbett's Award winner Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to Traditional and HSA- eligible medical insurance plans 100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insurance 5% 401(k) company matching Flexible-schedules and teleworking options Paid holidays and PTO Accrual Plans Paid Parental Leave Professional development and career growth opportunities Team and company-wide events, recognition, and appreciation and so much more! Check out our Revolutional LinkedIn to find out a little more about who we are and if we are the right next step for your career! Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact . "Know Your Rights: Workplace Discrimination is Illegal" Poster U.S. Equal Employment Opportunity Commission
Job Description: Regional Strategic Business Development Manager Security Technology Build Executive Relationships. Create Portfolio Opportunities. Accelerate Regional Growth. ECAM is seeking a high-performing Regional Strategic Business Development Manager to drive strategic account growth across the Pacific Northwest region. This role is designed for a consultative sales professional who excels at building executive-level relationships, penetrating regional organizations from the top down, and developing long-term portfolio opportunities that generate recurring revenue across multiple locations. Unlike a traditional territory salesperson focused on individual sites, the Regional Strategic BDM develops relationships with executive decision makers before opportunities exist. This role is responsible for creating regional standards, identifying multi-site opportunities, and positioning ECAM as the preferred security technology partner across regional portfolios. In this role, you'll represent ECAM's portfolio of advanced security technologies including Mobile Surveillance Units (MSUs), Live Video Monitoring (LVM), intelligent CCTV, AI-driven monitoring, and integrated security solutions that reduce risk, improve operational visibility, and protect commercial properties, construction projects, logistics facilities, industrial operations, and critical infrastructure. This is a true hunter role with uncapped earning potential and a unique opportunity to influence strategic growth throughout the Pacific Northwest's largest regional organizations. What's in it for You Competitive Earnings: Base Salary $90 - $110,000.00 On Target Earnings $175,000-$250,000 Hybrid position based in Seattle, WA. Comprehensive medical, dental, vision, life insurance and 401(k) Significant career advancement opportunities within ECAM Travel up to 40% throughout the Pacific Northwest for executive meetings, customer visits and industry events Your Responsibilities as a Regional Strategic Business Development Manager Regional Strategic Account Development Develop and execute strategic account plans targeting regional organizations with significant portfolio and multi-site growth potential. Identify, pursue, and close net-new recurring revenue opportunities for ECAM's security technology solutions. Build executive relationships before site-level opportunities exist. Penetrate target organizations through Operations, Security, Facilities, Asset Management, Risk Management, Procurement, Development, and Executive Leadership. Create executive sponsorship that leads to regional portfolio standards and recurring site-level opportunities. Identify customers with long-term enterprise growth potential and partner with ECAM's National Strategic Sales organization when opportunities expand beyond regional scope. Maintain accurate forecasting, pipeline management, and CRM activity within Salesforce. Successfully achieve progressive monthly quota and KPI expectations. Strategic Sales Leadership Lead complex consultative sales cycles from executive discovery through contract negotiation and close. Develop compelling business cases focused on risk mitigation, operational efficiency, labor reduction, and measurable return on investment. Deliver executive presentations, strategic account reviews, proposals, and RFP responses. Negotiate regional enterprise agreements, multi-site programs, and portfolio-wide security initiatives. Drive executive alignment across multiple customer stakeholders to accelerate organizational adoption. Cross Functional Collaboration Partner closely with Operations, Marketing, Finance, Legal, Engineering, Customer Success, and Implementation teams to ensure successful customer outcomes. Collaborate with traditional Field BDMs to convert executive relationships into individual site opportunities. Partner with the National Strategic Sales organization when regional opportunities evolve into enterprise or national programs. Collaborate with Business Development and Marketing teams to improve strategic account penetration and pipeline conversion. Market Presence Represent ECAM at industry conferences, trade associations, networking events, and executive customer functions. Develop a strong executive presence within the Pacific Northwest's commercial real estate, construction, logistics, infrastructure, industrial, manufacturing, and retail communities. Remain informed on emerging security technologies, competitive trends, evolving customer risk environments, and industry best practices. Your Qualifications Authorized to work in the United States Valid driver's license meeting company insurance requirements 5+ years of strategic B2B sales or enterprise business development experience. Demonstrated success developing executive relationships within regional or multi-site organizations. Proven ability to sell complex technology or recurring service solutions through consultative sales processes. Experience managing long sales cycles involving multiple stakeholders and executive decision makers. History of exceeding quota in recurring revenue sales environments. Experience negotiating regional agreements and long-term commercial contracts. Experience building organizational maps and navigating complex customer organizations. Preferred Experience Existing executive relationships within construction, commercial real estate, industrial, logistics, manufacturing, infrastructure, or security industries. Experience selling portfolio or multi-site programs. Background in security technology, intelligent video surveillance, SaaS, managed services, operational technology, or related solutions. Experience creating executive sponsorship that resulted in regional standards or portfolio-wide deployments. Your Skills and Competencies Executive-level communication and presentation skills Consultative and value-based selling approach Executive relationship development Organizational mapping and stakeholder engagement Strategic account planning Commercial negotiation and business acumen Financial analysis and ROI development Ability to manage long, complex sales cycles Strong CRM discipline and forecasting accuracy Highly self-motivated, competitive, and accountable Ability to influence cross-functional stakeholders without direct authority Performance Expectations Develop and maintain executive relationships across 10-15 Regional Strategic Accounts. Build and manage a multi-million-dollar strategic sales pipeline. Generate recurring site-level opportunities through executive account penetration. Prioritize portfolio and multi-site opportunities over individual site transactions. Achieve progressive Year 1 RMR ramp, reaching $25,000 in monthly recurring revenue by the end of Year 1. Successfully identify opportunities appropriate for partnership with ECAM's National Strategic Sales organization as enterprise expansion opportunities emerge. Drive strategic account acquisition, customer expansion, and long-term regional growth. ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7. It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
09/27/2026
Full time
Job Description: Regional Strategic Business Development Manager Security Technology Build Executive Relationships. Create Portfolio Opportunities. Accelerate Regional Growth. ECAM is seeking a high-performing Regional Strategic Business Development Manager to drive strategic account growth across the Pacific Northwest region. This role is designed for a consultative sales professional who excels at building executive-level relationships, penetrating regional organizations from the top down, and developing long-term portfolio opportunities that generate recurring revenue across multiple locations. Unlike a traditional territory salesperson focused on individual sites, the Regional Strategic BDM develops relationships with executive decision makers before opportunities exist. This role is responsible for creating regional standards, identifying multi-site opportunities, and positioning ECAM as the preferred security technology partner across regional portfolios. In this role, you'll represent ECAM's portfolio of advanced security technologies including Mobile Surveillance Units (MSUs), Live Video Monitoring (LVM), intelligent CCTV, AI-driven monitoring, and integrated security solutions that reduce risk, improve operational visibility, and protect commercial properties, construction projects, logistics facilities, industrial operations, and critical infrastructure. This is a true hunter role with uncapped earning potential and a unique opportunity to influence strategic growth throughout the Pacific Northwest's largest regional organizations. What's in it for You Competitive Earnings: Base Salary $90 - $110,000.00 On Target Earnings $175,000-$250,000 Hybrid position based in Seattle, WA. Comprehensive medical, dental, vision, life insurance and 401(k) Significant career advancement opportunities within ECAM Travel up to 40% throughout the Pacific Northwest for executive meetings, customer visits and industry events Your Responsibilities as a Regional Strategic Business Development Manager Regional Strategic Account Development Develop and execute strategic account plans targeting regional organizations with significant portfolio and multi-site growth potential. Identify, pursue, and close net-new recurring revenue opportunities for ECAM's security technology solutions. Build executive relationships before site-level opportunities exist. Penetrate target organizations through Operations, Security, Facilities, Asset Management, Risk Management, Procurement, Development, and Executive Leadership. Create executive sponsorship that leads to regional portfolio standards and recurring site-level opportunities. Identify customers with long-term enterprise growth potential and partner with ECAM's National Strategic Sales organization when opportunities expand beyond regional scope. Maintain accurate forecasting, pipeline management, and CRM activity within Salesforce. Successfully achieve progressive monthly quota and KPI expectations. Strategic Sales Leadership Lead complex consultative sales cycles from executive discovery through contract negotiation and close. Develop compelling business cases focused on risk mitigation, operational efficiency, labor reduction, and measurable return on investment. Deliver executive presentations, strategic account reviews, proposals, and RFP responses. Negotiate regional enterprise agreements, multi-site programs, and portfolio-wide security initiatives. Drive executive alignment across multiple customer stakeholders to accelerate organizational adoption. Cross Functional Collaboration Partner closely with Operations, Marketing, Finance, Legal, Engineering, Customer Success, and Implementation teams to ensure successful customer outcomes. Collaborate with traditional Field BDMs to convert executive relationships into individual site opportunities. Partner with the National Strategic Sales organization when regional opportunities evolve into enterprise or national programs. Collaborate with Business Development and Marketing teams to improve strategic account penetration and pipeline conversion. Market Presence Represent ECAM at industry conferences, trade associations, networking events, and executive customer functions. Develop a strong executive presence within the Pacific Northwest's commercial real estate, construction, logistics, infrastructure, industrial, manufacturing, and retail communities. Remain informed on emerging security technologies, competitive trends, evolving customer risk environments, and industry best practices. Your Qualifications Authorized to work in the United States Valid driver's license meeting company insurance requirements 5+ years of strategic B2B sales or enterprise business development experience. Demonstrated success developing executive relationships within regional or multi-site organizations. Proven ability to sell complex technology or recurring service solutions through consultative sales processes. Experience managing long sales cycles involving multiple stakeholders and executive decision makers. History of exceeding quota in recurring revenue sales environments. Experience negotiating regional agreements and long-term commercial contracts. Experience building organizational maps and navigating complex customer organizations. Preferred Experience Existing executive relationships within construction, commercial real estate, industrial, logistics, manufacturing, infrastructure, or security industries. Experience selling portfolio or multi-site programs. Background in security technology, intelligent video surveillance, SaaS, managed services, operational technology, or related solutions. Experience creating executive sponsorship that resulted in regional standards or portfolio-wide deployments. Your Skills and Competencies Executive-level communication and presentation skills Consultative and value-based selling approach Executive relationship development Organizational mapping and stakeholder engagement Strategic account planning Commercial negotiation and business acumen Financial analysis and ROI development Ability to manage long, complex sales cycles Strong CRM discipline and forecasting accuracy Highly self-motivated, competitive, and accountable Ability to influence cross-functional stakeholders without direct authority Performance Expectations Develop and maintain executive relationships across 10-15 Regional Strategic Accounts. Build and manage a multi-million-dollar strategic sales pipeline. Generate recurring site-level opportunities through executive account penetration. Prioritize portfolio and multi-site opportunities over individual site transactions. Achieve progressive Year 1 RMR ramp, reaching $25,000 in monthly recurring revenue by the end of Year 1. Successfully identify opportunities appropriate for partnership with ECAM's National Strategic Sales organization as enterprise expansion opportunities emerge. Drive strategic account acquisition, customer expansion, and long-term regional growth. ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7. It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA with hybrid/remote opportunities. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Bridge the gap between OffSec and development by applying software design best practices. Lead technical exchange meetings (TEMs), participate in Discovery & Framing workshops, and maintain effective communication with cross-functional teams and stakeholders. Act as the primary subject matter expert and lead developer for custom offensive tooling, integrating disparate capabilities into a cohesive, mission-ready platform. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 5-7+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Experience with GitLab CI/CD (pipeline design, runners, artifact management) and AWS Cloud services (EC2, VPC, IAM, S3). Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $160,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
09/26/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA with hybrid/remote opportunities. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Bridge the gap between OffSec and development by applying software design best practices. Lead technical exchange meetings (TEMs), participate in Discovery & Framing workshops, and maintain effective communication with cross-functional teams and stakeholders. Act as the primary subject matter expert and lead developer for custom offensive tooling, integrating disparate capabilities into a cohesive, mission-ready platform. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 5-7+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Experience with GitLab CI/CD (pipeline design, runners, artifact management) and AWS Cloud services (EC2, VPC, IAM, S3). Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $160,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking to hire an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. Qualifications REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: . click apply for full job details
09/26/2026
Full time
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking to hire an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. Qualifications REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: . click apply for full job details
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking to hire an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. Qualifications REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: . click apply for full job details
09/26/2026
Full time
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking to hire an experienced Change Control & Configuration Manager - Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives. The Change Control & Configuration Manager provides specialized expertise in configuration management, change control, and release management while managing assigned IT projects throughout the project lifecycle. This position serves as an intermediate-level Project Manager and coordinates Government, business, technical, security, vendor, and contractor stakeholders to manage scope, schedule, cost, quality, risk, configuration, change, documentation, compliance, and delivery performance. The position is responsible for maintaining effective Change and Configuration Management (CCM) processes, ensuring configuration information and records remain accurate and current, coordinating change and release activities, supporting Configuration Control Board (CCB) activities, and helping ensure compliance with applicable NIST, Department of the Interior (DOI), Indian Affairs (IA), and OIT requirements. In addition to Change and Configuration Management expertise, the successful candidate must bring substantive experience in at least one complementary IT delivery discipline: Quality & Test Management, IT Asset Management, or Business Analysis & Requirements Management. Working with the Contracting Officer's Representative (COR), Federal Task Lead, project teams, vendors, and other stakeholders, the Change Control & Configuration Manager manages resources, risks, dependencies, and customer relationships and supports successful delivery in accordance with task order requirements, federal standards, and DOI and IA policies and procedures. DUTIES AND RESPONSIBILITIES Change & Configuration Management Maintain the OIT Configuration Management Plan and associated processes, procedures, standards, templates, and supporting documentation in accordance with applicable NIST, DOI, IA, and OIT requirements. Support configuration management activities using the IA Configuration Management Database (CMDB), approved repositories, enterprise systems, and authorized manual processes. Support configuration identification, configuration control, status accounting, verification, and audit activities. Ensure Configuration Items (CIs) and associated records remain current, complete, accurate, traceable, and appropriately maintained. Maintain and validate configuration baselines, records, documentation, and supporting artifacts. Coordinate change-control activities from request intake and analysis through review, approval, implementation, validation, and closure. Coordinate release-management activities using available automated and manual tools and processes. Support implementation and continuous improvement of configuration management services, concepts, tools, policies, standards, processes, and procedures. Facilitate Configuration Control Board (CCB) meetings, including meeting preparation, agenda development, change documentation, decision tracking, action items, approvals, and follow-up activities. Document CCB decisions and coordinate implementation and tracking of approved changes. Evaluate proposed changes for potential impacts to scope, schedule, cost, security, operations, configuration items, dependencies, and project outcomes. Coordinate configuration-management audits and support responses to internal and external audit requests. Track audit findings, corrective actions, remediation activities, and associated documentation through resolution. Analyze configuration, change, and release-management processes and recommend opportunities to improve efficiency, data quality, traceability, governance, compliance, and service delivery. Develop and maintain CCM reports, dashboards, metrics, workflows, process models, procedures, and other management artifacts. Coordinate with IT Asset Management, Quality Management, security, service management, business analysis, and technical teams to maintain alignment between configuration records and operational activities. Project Management Manage assigned IT projects throughout the project lifecycle, including initiation, planning, execution, monitoring and control, deployment, transition, and closeout. Apply Project Management Institute (PMI) principles, Project Management Body of Knowledge (PMBOK) practices, Agile methodologies, Waterfall methodologies, and hybrid approaches appropriate to project requirements. Lead and facilitate Program Increment (PI) Planning activities and associated planning, coordination, and follow-up. Develop and maintain project plans, schedules, roadmaps, guides, templates, forms, governance artifacts, decision records, status reports, and other required project documentation. Coordinate information collection, review, approval, version control, and maintenance of project records. Facilitate Agile ceremonies and maintain project and sprint backlogs in alignment with organizational priorities. Coordinate personnel, vendors, technical teams, Government stakeholders, and other resources required to achieve project objectives. Establish and track milestones, dependencies, deliverables, action items, and performance requirements. Monitor project expenditures, compare actual costs against approved budgets, develop projections, and analyze cost, schedule, and performance requirements. Identify, assess, document, track, mitigate, and resolve risks, issues, dependencies, and impediments. Develop mitigation and contingency plans and escalate significant risks and issues in a timely manner. Collaborate with technical teams, vendors, CORs, Federal Task Leads, and other Government stakeholders to support successful project delivery and contract compliance. Maintain project plans, status reports, decision records, test plans, governance artifacts, dashboards, and other required documentation. Conduct stakeholder analysis and develop project communications plans that support project objectives, decision-making, organizational readiness, and stakeholder coordination. Monitor project performance and recommend corrective actions when scope, schedule, cost, quality, risk, compliance, or delivery requirements are at risk. Functional & Delivery Integration Apply Change and Configuration Management expertise within an integrated project-management environment. Provide substantive functional support in at least one complementary discipline: Quality & Test Management IT Asset & Software License Management Business Analysis & Requirements Management Integrate change and configuration activities with applicable project requirements, schedules, testing, releases, assets, risks, security requirements, and implementation activities. Coordinate across Government, business, technical, security, vendor, and contractor teams to support requirements, delivery, risk, quality, change, documentation, and project outcomes. Identify dependencies between configuration items, approved changes, releases, requirements, assets, testing activities, and project deliverables. Support modernization and service-delivery improvements by applying consistent configuration, change-control, governance, and project-management practices. Qualifications REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum of five (5) years of project management experience. Current Project Management Professional (PMP) certification. Demonstrated experience with Change Control, Configuration Management, and/or Release Management in an enterprise IT environment. Experience supporting configuration-management plans, configuration identification, status accounting, configuration records, CCB processes, change control, release management, and configuration audits. Experience working with Configuration Management Databases (CMDBs), configuration repositories, or comparable enterprise configuration-management systems. Strong experience with Agile and Waterfall project management methodologies. Hands-on experience leading Program Increment (PI) Planning activities. In-depth knowledge of IT project management principles and practices, including those established by PMI and PMBOK. Demonstrated hands-on experience in at least one complementary IT delivery discipline: . click apply for full job details
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking an experienced Technical Lead to guide the design, development, and delivery of an enterprise-scale, accessible digital platform for a federal government client. This role combines hands-on technical leadership with day-to-day client engagement, driving architecture decisions across WordPress, Drupal, and Salesforce, and API implementations that support these and other business functions, while mentoring a cross-functional delivery team. You will work closely with the Project Manager, product owners, designers, and fellow engineers to mature and modernize the platform, ensuring every release meets rigorous accessibility, security, and performance standards. In close collaboration with the Project Manager, you will lead and engage the client - bringing technical judgement, translating complex technical tradeoffs into clear, confident conversations that build trust and keep delivery on track. Candidates should be prepared to discuss or demonstrate relevant project experience during the interview process. You will have the opportunity to join a project that directly supports Bixal's mission of improving how government serves people. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: This is a full-time role with a salary range of $135,000 - $155,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Technical Leadership Lead architecture and implementation decisions across WordPress, Drupal, and Salesforce, along with API design and integration work connecting these systems. Guide the team in maturing legacy and evolving platforms into modern, enterprise-grade, scalable systems. Set and enforce coding standards, review architecture and code, and drive continuous improvement of technical practices. Ensure development and design work meets accessibility standards (Section 508, WCAG 2.1) across the platform. Partner with DevSecOps and infrastructure teams to maintain secure, reliable, well-documented systems. Client & Stakeholder Communication Supporting the Project Manager as the technical point of contact, communicating complex concepts clearly to both technical and non-technical audiences. Build and maintain trusted, collaborative relationships with client stakeholders, project sponsors, and cross-functional partners. Lead release planning and prioritization by listening to stakeholder input, bringing a clear vision for the solution, and guiding the team toward scope, sequence, and tradeoffs that move the platform forward. Represent the team in client meetings, technical reviews, and planning sessions with polish and confidence, proactively surfacing risks, tradeoffs, and recommendations to keep the client informed and engaged. Demonstrated ability to build genuine rapport with clients and stakeholders, remaining calm, positive, and collaborative under pressure. Team Leadership & Mentorship Provide day-to-day technical leadership and mentorship to a cross-functional team of engineers and designers. Foster a collaborative, high-performing team culture grounded in accountability and continuous learning. Guide the team through iterative delivery. Delivery & Quality Develop the technical roadmap collaboratively with the Project Manager, and contribute to its presentation in client and planning sessions. Drive quality through code reviews, automated testing, and adherence to secure development practices. Identify and resolve technical risks, bottlenecks, and technical debt before they impact delivery. Support other technical and delivery activities as needed to keep the platform on track. Qualifications: Bachelor's degree plus at least five (5) years of relevant professional experience in software development or technical leadership; or an equivalent combination of education and experience. At least five (5) years leading or performing on contracts/projects of similar size, scope, and complexity. Experience migrating or consolidating content management platforms, including hands-on work with WordPress and Drupal - theming, custom module/plugin development, and content architecture. Proven experience designing, building, and integrating RESTful APIs across multiple systems and platforms. Experience evaluating and integrating third-party plugins, extensions, and commercial solutions to extend platform capabilities, with sound judgement about when an existing tool meets the need versus when custom development is warranted Demonstrated experience working within enterprise environments and maturing or modernizing existing platforms. Strong understanding of accessible development and design practices (Section 508, WCAG 2.1). Proven track record leading technical teams, with strong mentorship and team-building skills. Polished, confident communication skills, with demonstrated experience presenting to and building relationships with clients and executive stakeholders. Experience working in Agile/Scrum delivery environments. This position requires the ability to obtain and maintain a favorable Public Trust determination in support of a federal government contract. Nice to Have Skills and Experience: Experience developing for federal government clients or in a federal consulting environment. Experience with Salesforce, including configuration, customization, and integration with external systems. Cloud platform (AWS, Azure, Cloud.gov) certifications. Experience with DevSecOps practices in compliance-driven environments. Knowledge of FISMA, FedRAMP, or other federal security frameworks. Experience with content management system migrations or platform modernization efforts. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
09/26/2026
Full time
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking an experienced Technical Lead to guide the design, development, and delivery of an enterprise-scale, accessible digital platform for a federal government client. This role combines hands-on technical leadership with day-to-day client engagement, driving architecture decisions across WordPress, Drupal, and Salesforce, and API implementations that support these and other business functions, while mentoring a cross-functional delivery team. You will work closely with the Project Manager, product owners, designers, and fellow engineers to mature and modernize the platform, ensuring every release meets rigorous accessibility, security, and performance standards. In close collaboration with the Project Manager, you will lead and engage the client - bringing technical judgement, translating complex technical tradeoffs into clear, confident conversations that build trust and keep delivery on track. Candidates should be prepared to discuss or demonstrate relevant project experience during the interview process. You will have the opportunity to join a project that directly supports Bixal's mission of improving how government serves people. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: This is a full-time role with a salary range of $135,000 - $155,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Technical Leadership Lead architecture and implementation decisions across WordPress, Drupal, and Salesforce, along with API design and integration work connecting these systems. Guide the team in maturing legacy and evolving platforms into modern, enterprise-grade, scalable systems. Set and enforce coding standards, review architecture and code, and drive continuous improvement of technical practices. Ensure development and design work meets accessibility standards (Section 508, WCAG 2.1) across the platform. Partner with DevSecOps and infrastructure teams to maintain secure, reliable, well-documented systems. Client & Stakeholder Communication Supporting the Project Manager as the technical point of contact, communicating complex concepts clearly to both technical and non-technical audiences. Build and maintain trusted, collaborative relationships with client stakeholders, project sponsors, and cross-functional partners. Lead release planning and prioritization by listening to stakeholder input, bringing a clear vision for the solution, and guiding the team toward scope, sequence, and tradeoffs that move the platform forward. Represent the team in client meetings, technical reviews, and planning sessions with polish and confidence, proactively surfacing risks, tradeoffs, and recommendations to keep the client informed and engaged. Demonstrated ability to build genuine rapport with clients and stakeholders, remaining calm, positive, and collaborative under pressure. Team Leadership & Mentorship Provide day-to-day technical leadership and mentorship to a cross-functional team of engineers and designers. Foster a collaborative, high-performing team culture grounded in accountability and continuous learning. Guide the team through iterative delivery. Delivery & Quality Develop the technical roadmap collaboratively with the Project Manager, and contribute to its presentation in client and planning sessions. Drive quality through code reviews, automated testing, and adherence to secure development practices. Identify and resolve technical risks, bottlenecks, and technical debt before they impact delivery. Support other technical and delivery activities as needed to keep the platform on track. Qualifications: Bachelor's degree plus at least five (5) years of relevant professional experience in software development or technical leadership; or an equivalent combination of education and experience. At least five (5) years leading or performing on contracts/projects of similar size, scope, and complexity. Experience migrating or consolidating content management platforms, including hands-on work with WordPress and Drupal - theming, custom module/plugin development, and content architecture. Proven experience designing, building, and integrating RESTful APIs across multiple systems and platforms. Experience evaluating and integrating third-party plugins, extensions, and commercial solutions to extend platform capabilities, with sound judgement about when an existing tool meets the need versus when custom development is warranted Demonstrated experience working within enterprise environments and maturing or modernizing existing platforms. Strong understanding of accessible development and design practices (Section 508, WCAG 2.1). Proven track record leading technical teams, with strong mentorship and team-building skills. Polished, confident communication skills, with demonstrated experience presenting to and building relationships with clients and executive stakeholders. Experience working in Agile/Scrum delivery environments. This position requires the ability to obtain and maintain a favorable Public Trust determination in support of a federal government contract. Nice to Have Skills and Experience: Experience developing for federal government clients or in a federal consulting environment. Experience with Salesforce, including configuration, customization, and integration with external systems. Cloud platform (AWS, Azure, Cloud.gov) certifications. Experience with DevSecOps practices in compliance-driven environments. Knowledge of FISMA, FedRAMP, or other federal security frameworks. Experience with content management system migrations or platform modernization efforts. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
09/26/2026
Full time
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
Job Description Job Description Corner Alliance is a dynamic, growing consulting firm that devotes itself to providing an enriching employee experience while working in meaningful ways to create results for the government. We are currently seeking an Economic Data Analyst with 3-6 years of experience to join our growing team of economists and fully embrace our commitment to deliver, grow and thrive . Note: This role is a Full-Time, Temporary Position with Corner Alliance (through 12/31/26) About the Role: As an Economic Data Analyst actively engaging with federal clients, you will be trusted to provide rigorous, data-driven economic and policy analysis in support of broadband, spectrum, telecommunications, and infrastructure-related initiatives. You will work closely with senior economists and project teams to analyze large datasets, support economic and financial modeling, and translate analytical findings into clear, actionable insights for federal stakeholders. This role is ideal for someone with a deep understanding of and comfort level with federal data sources, who is passionate about applying numerical and statistical methods with rigor and integrity, and who enjoys applying quantitative analysis to real-world policy questions. Key Responsibilities include (but are not limited to): Conduct quantitative and qualitative economic analyses related to broadband deployment, spectrum use, telecommunications markets, and infrastructure investment Clean, manage, and analyze large datasets from federal, public, and commercial sources Support the development and execution of economic, financial, and scenario-based models (e.g., forecasting, impact analysis, cost-benefit analysis) Assist with program evaluation and performance measurement efforts, including identification and analysis of KPIs Contribute to technical memoranda, white papers, and analytic deliverables for federal audiences Develop slides, charts, and data visualizations to communicate findings to non-technical stakeholders Support senior staff in preparing briefings and materials for internal and external meetings Collaborate with cross-functional teams to meet project timelines and client expectations Participate in client meetings, working sessions, and strategy discussions as appropriate Carry out our Commitments to Deliver, Grow, and Thrive Location: You will work as part of a dynamic team remotely, with proximity to Washington, DC; Reston, VA; Arlington, VA; or Boulder, CO preferred. You may work at the client site dependent on contract requirements. Required Experience/Skills: Bachelor's degree in Economics, Public Policy, Data Science, Statistics, or a related field 3-6 years of professional experience, including experience in federal consulting or government contracting Demonstrated experience conducting data-driven analysis in a policy, regulatory, or government context Proficiency with data analysis tools such as Excel, Python, R, SQL, or similar Experience supporting economic, financial, or policy-related analyses Strong written and verbal communication skills, with the ability to clearly explain analytical findings to non-technical audiences Experience working with federal clients and producing client-ready deliverables U.S. citizenship or permanent residency and the ability to pass a public trust clearance or suitability determination Preferred Experience/Skills: Master's degree Experience with broadband, telecommunications, spectrum policy, infrastructure, or public finance Familiarity with economic modeling, forecasting, or program evaluation frameworks Experience working with large or complex datasets in a federal environment Experience developing briefing materials or slide decks for senior government stakeholders Comfort working in a fast-paced consulting environment with evolving priorities Don't think you have everything for this role but are still very interested? Please don't hold back from applying because you may not have it all. You can learn and grow with us. We're looking for someone who is coachable, unflappable in navigating challenges, resourceful in learning new skills, innovative in challenging the status quo, excellent in writing, analytical in thinking, skilled in prioritization, and a rapport builder with clients and colleagues. About Us: Corner Alliance offers a comprehensive and competitive benefits package for full-time employees including 401k matching (4%), PTO (3 weeks to start, 4 weeks (2-5 years) and 5 weeks (5 years+ , health, dental, vision, short- and long-term disability, FSA accounts, 4 weeks of paid parental leave, 11 paid holidays (including your birthday off), fitness & cell phone reimbursements, monthly all hands update meetings, annual in-person all hands team building day and evening out, regular check-ins for professional growth goals, semi-monthly one on one performance manager meetings, a social team that coordinates monthly events, use of technology like Slack to keep us connected and collaborative, and overall, a company culture dedicated to a highly engaged team. Corner Alliance is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other basis covered by applicable law. We are dedicated to building a talented workforce that reflects the strength of our society and our shared commitment to excellence. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Corner Alliance please call or email . Corner Alliance participates in the E-verify program and will provide the Federal Government with Form I-9 information to confirm work authorization in the U.S. Visit us at to learn more. Securing Your Data: Beware of fake employment opportunities using Corner Alliance's name. Corner Alliance will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Corner Alliance ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Corner Alliance will only communicate with you through our ATS system JazzHR and/or emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Corner Alliance that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission . Salary: Approximate Salary Estimate: $90,000.00 - $110,000.00 annually The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role. Powered by JazzHR nIkAm8c4ie
09/26/2026
Full time
Job Description Job Description Corner Alliance is a dynamic, growing consulting firm that devotes itself to providing an enriching employee experience while working in meaningful ways to create results for the government. We are currently seeking an Economic Data Analyst with 3-6 years of experience to join our growing team of economists and fully embrace our commitment to deliver, grow and thrive . Note: This role is a Full-Time, Temporary Position with Corner Alliance (through 12/31/26) About the Role: As an Economic Data Analyst actively engaging with federal clients, you will be trusted to provide rigorous, data-driven economic and policy analysis in support of broadband, spectrum, telecommunications, and infrastructure-related initiatives. You will work closely with senior economists and project teams to analyze large datasets, support economic and financial modeling, and translate analytical findings into clear, actionable insights for federal stakeholders. This role is ideal for someone with a deep understanding of and comfort level with federal data sources, who is passionate about applying numerical and statistical methods with rigor and integrity, and who enjoys applying quantitative analysis to real-world policy questions. Key Responsibilities include (but are not limited to): Conduct quantitative and qualitative economic analyses related to broadband deployment, spectrum use, telecommunications markets, and infrastructure investment Clean, manage, and analyze large datasets from federal, public, and commercial sources Support the development and execution of economic, financial, and scenario-based models (e.g., forecasting, impact analysis, cost-benefit analysis) Assist with program evaluation and performance measurement efforts, including identification and analysis of KPIs Contribute to technical memoranda, white papers, and analytic deliverables for federal audiences Develop slides, charts, and data visualizations to communicate findings to non-technical stakeholders Support senior staff in preparing briefings and materials for internal and external meetings Collaborate with cross-functional teams to meet project timelines and client expectations Participate in client meetings, working sessions, and strategy discussions as appropriate Carry out our Commitments to Deliver, Grow, and Thrive Location: You will work as part of a dynamic team remotely, with proximity to Washington, DC; Reston, VA; Arlington, VA; or Boulder, CO preferred. You may work at the client site dependent on contract requirements. Required Experience/Skills: Bachelor's degree in Economics, Public Policy, Data Science, Statistics, or a related field 3-6 years of professional experience, including experience in federal consulting or government contracting Demonstrated experience conducting data-driven analysis in a policy, regulatory, or government context Proficiency with data analysis tools such as Excel, Python, R, SQL, or similar Experience supporting economic, financial, or policy-related analyses Strong written and verbal communication skills, with the ability to clearly explain analytical findings to non-technical audiences Experience working with federal clients and producing client-ready deliverables U.S. citizenship or permanent residency and the ability to pass a public trust clearance or suitability determination Preferred Experience/Skills: Master's degree Experience with broadband, telecommunications, spectrum policy, infrastructure, or public finance Familiarity with economic modeling, forecasting, or program evaluation frameworks Experience working with large or complex datasets in a federal environment Experience developing briefing materials or slide decks for senior government stakeholders Comfort working in a fast-paced consulting environment with evolving priorities Don't think you have everything for this role but are still very interested? Please don't hold back from applying because you may not have it all. You can learn and grow with us. We're looking for someone who is coachable, unflappable in navigating challenges, resourceful in learning new skills, innovative in challenging the status quo, excellent in writing, analytical in thinking, skilled in prioritization, and a rapport builder with clients and colleagues. About Us: Corner Alliance offers a comprehensive and competitive benefits package for full-time employees including 401k matching (4%), PTO (3 weeks to start, 4 weeks (2-5 years) and 5 weeks (5 years+ , health, dental, vision, short- and long-term disability, FSA accounts, 4 weeks of paid parental leave, 11 paid holidays (including your birthday off), fitness & cell phone reimbursements, monthly all hands update meetings, annual in-person all hands team building day and evening out, regular check-ins for professional growth goals, semi-monthly one on one performance manager meetings, a social team that coordinates monthly events, use of technology like Slack to keep us connected and collaborative, and overall, a company culture dedicated to a highly engaged team. Corner Alliance is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other basis covered by applicable law. We are dedicated to building a talented workforce that reflects the strength of our society and our shared commitment to excellence. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Corner Alliance please call or email . Corner Alliance participates in the E-verify program and will provide the Federal Government with Form I-9 information to confirm work authorization in the U.S. Visit us at to learn more. Securing Your Data: Beware of fake employment opportunities using Corner Alliance's name. Corner Alliance will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Corner Alliance ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Corner Alliance will only communicate with you through our ATS system JazzHR and/or emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Corner Alliance that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission . Salary: Approximate Salary Estimate: $90,000.00 - $110,000.00 annually The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role. Powered by JazzHR nIkAm8c4ie
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
09/26/2026
Full time
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
