AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually
09/22/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually
Job DescriptionJob Description Role Overview The Integration Manager / Enterprise Systems Lead is responsible for leading the strategy, architecture, and delivery of all enterprise system integrations across the organization. This role oversees integration initiatives spanning 3PL providers, carriers, ERP systems, and internal platforms, ensuring seamless data flow across the technology ecosystem. This is a leadership role requiring both technical depth and strategic vision, with responsibility for managing integration specialists, setting technical standards, and aligning integration capabilities with business objectives. The role balances hands-on technical guidance with program management and stakeholder engagement at the leadership level. Key Responsibilities Integration Strategy & Architecture Define and maintain the enterprise integration architecture and strategic roadmap Evaluate and select middleware/iPaaS platforms and integration technologies Establish integration patterns, standards, and best practices across the organization Lead platform migration initiatives (e.g., Celigo to Boomi or other enterprise solutions) Design scalable, secure integration frameworks that support business growth Team Leadership & Development Manage and mentor a team of integration specialists and developers Allocate resources across integration projects and priorities Conduct performance reviews, skills development, and career planning Foster a culture of technical excellence and continuous improvement Build team capability in emerging integration technologies Enterprise System Ownership Oversee integrations across ERP, WMS, OMS, CRM, and analytics platforms Ensure system interoperability and data consistency across the enterprise Lead major system implementation and upgrade projects Partner with enterprise application owners to optimize system capabilities Drive data governance and master data management initiatives 3PL & Partner Integration Program Lead the 3PL integration program, including carrier and logistics provider partnerships Oversee EDI infrastructure and trading partner onboarding processes Establish SLAs and performance metrics for partner integrations Drive vendor management and contract negotiations for integration services Ensure compliance with industry standards and partner requirements Operations & Service Delivery Ensure 24/7 reliability and monitoring of critical integration flows Establish incident management and escalation procedures Oversee integration support model and ticket resolution processes Drive performance optimization and capacity planning Stakeholder Management & Governance Partner with Supply Chain, Operations, Finance, and IT leadership Translate business requirements into technical integration solutions Lead steering committees and project governance forums Manage integration budgets and vendor relationships Communicate integration roadmap and status to executive stakeholders Data & Analytics Enablement Oversee data ingestion into data lakes and analytics platforms Ensure data quality, auditability, and compliance across integration pipelines Support business intelligence and reporting requirements Collaborate with Data Engineering and Analytics teams Implement data observability and quality frameworks Required Skills & Experience Essential 7+ years of experience in enterprise systems integration and architecture 3+ years in a leadership or management role Deep expertise in middleware/iPaaS platforms (Boomi, MuleSoft, Celigo, or similar) Strong understanding of ERP, WMS, OMS systems and their integration patterns Proven experience with EDI, API management, and event-driven architectures Experience managing 3PL, carrier, or supply chain technology integrations Strong program management and project delivery track record Excellent stakeholder management and communication skills Desirable Experience leading platform migrations or major integration transformations Background in supply chain, logistics, or distribution operations Knowledge of cloud platforms (Azure, AWS, GCP) and cloud-native integration Familiarity with data engineering tools (Airflow, dbt, Kafka) Experience with Agile/SAFe methodologies Relevant certifications (e.g., Boomi, MuleSoft, AWS, TOGAF) Experience with API gateway and microservices architectures Technical Skills Core Competencies Enterprise middleware/iPaaS platforms (Boomi, MuleSoft, Dell Boomi, Celigo, Workato) Integration patterns (ETL/ELT, API orchestration, event streaming, batch processing) EDI standards and VAN providers (ANSI X12, EDIFACT, AS2, SFTP) API technologies (REST, SOAP, GraphQL, OAuth, API gateways) Message queues and event streaming (Kafka, RabbitMQ, Azure Service Bus) Cloud integration services (Azure Logic Apps, AWS Lambda, GCP Cloud Functions) Data pipeline orchestration (Apache Airflow, Prefect) Monitoring and observability tools (Splunk, Datadog, New Relic) Database technologies and SQL Leadership Competencies Strategic Thinking - Ability to connect integration capabilities to business outcomes Technical Leadership - Guide teams through complex architectural decisions Change Management - Lead organizational transformation and adoption Vendor Management - Negotiate and manage technology partnerships Influence & Collaboration - Build consensus across diverse stakeholder groups Problem Solving - Navigate ambiguity and resolve complex technical challenges Talent Development - Build high-performing, engaged teams Company Description About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion. Company DescriptionAbout Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion.
09/22/2026
Full time
Job DescriptionJob Description Role Overview The Integration Manager / Enterprise Systems Lead is responsible for leading the strategy, architecture, and delivery of all enterprise system integrations across the organization. This role oversees integration initiatives spanning 3PL providers, carriers, ERP systems, and internal platforms, ensuring seamless data flow across the technology ecosystem. This is a leadership role requiring both technical depth and strategic vision, with responsibility for managing integration specialists, setting technical standards, and aligning integration capabilities with business objectives. The role balances hands-on technical guidance with program management and stakeholder engagement at the leadership level. Key Responsibilities Integration Strategy & Architecture Define and maintain the enterprise integration architecture and strategic roadmap Evaluate and select middleware/iPaaS platforms and integration technologies Establish integration patterns, standards, and best practices across the organization Lead platform migration initiatives (e.g., Celigo to Boomi or other enterprise solutions) Design scalable, secure integration frameworks that support business growth Team Leadership & Development Manage and mentor a team of integration specialists and developers Allocate resources across integration projects and priorities Conduct performance reviews, skills development, and career planning Foster a culture of technical excellence and continuous improvement Build team capability in emerging integration technologies Enterprise System Ownership Oversee integrations across ERP, WMS, OMS, CRM, and analytics platforms Ensure system interoperability and data consistency across the enterprise Lead major system implementation and upgrade projects Partner with enterprise application owners to optimize system capabilities Drive data governance and master data management initiatives 3PL & Partner Integration Program Lead the 3PL integration program, including carrier and logistics provider partnerships Oversee EDI infrastructure and trading partner onboarding processes Establish SLAs and performance metrics for partner integrations Drive vendor management and contract negotiations for integration services Ensure compliance with industry standards and partner requirements Operations & Service Delivery Ensure 24/7 reliability and monitoring of critical integration flows Establish incident management and escalation procedures Oversee integration support model and ticket resolution processes Drive performance optimization and capacity planning Stakeholder Management & Governance Partner with Supply Chain, Operations, Finance, and IT leadership Translate business requirements into technical integration solutions Lead steering committees and project governance forums Manage integration budgets and vendor relationships Communicate integration roadmap and status to executive stakeholders Data & Analytics Enablement Oversee data ingestion into data lakes and analytics platforms Ensure data quality, auditability, and compliance across integration pipelines Support business intelligence and reporting requirements Collaborate with Data Engineering and Analytics teams Implement data observability and quality frameworks Required Skills & Experience Essential 7+ years of experience in enterprise systems integration and architecture 3+ years in a leadership or management role Deep expertise in middleware/iPaaS platforms (Boomi, MuleSoft, Celigo, or similar) Strong understanding of ERP, WMS, OMS systems and their integration patterns Proven experience with EDI, API management, and event-driven architectures Experience managing 3PL, carrier, or supply chain technology integrations Strong program management and project delivery track record Excellent stakeholder management and communication skills Desirable Experience leading platform migrations or major integration transformations Background in supply chain, logistics, or distribution operations Knowledge of cloud platforms (Azure, AWS, GCP) and cloud-native integration Familiarity with data engineering tools (Airflow, dbt, Kafka) Experience with Agile/SAFe methodologies Relevant certifications (e.g., Boomi, MuleSoft, AWS, TOGAF) Experience with API gateway and microservices architectures Technical Skills Core Competencies Enterprise middleware/iPaaS platforms (Boomi, MuleSoft, Dell Boomi, Celigo, Workato) Integration patterns (ETL/ELT, API orchestration, event streaming, batch processing) EDI standards and VAN providers (ANSI X12, EDIFACT, AS2, SFTP) API technologies (REST, SOAP, GraphQL, OAuth, API gateways) Message queues and event streaming (Kafka, RabbitMQ, Azure Service Bus) Cloud integration services (Azure Logic Apps, AWS Lambda, GCP Cloud Functions) Data pipeline orchestration (Apache Airflow, Prefect) Monitoring and observability tools (Splunk, Datadog, New Relic) Database technologies and SQL Leadership Competencies Strategic Thinking - Ability to connect integration capabilities to business outcomes Technical Leadership - Guide teams through complex architectural decisions Change Management - Lead organizational transformation and adoption Vendor Management - Negotiate and manage technology partnerships Influence & Collaboration - Build consensus across diverse stakeholder groups Problem Solving - Navigate ambiguity and resolve complex technical challenges Talent Development - Build high-performing, engaged teams Company Description About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion. Company DescriptionAbout Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion.
Job DescriptionJob Description Role Overview The Integration Manager / Enterprise Systems Lead is responsible for leading the strategy, architecture, and delivery of all enterprise system integrations across the organization. This role oversees integration initiatives spanning 3PL providers, carriers, ERP systems, and internal platforms, ensuring seamless data flow across the technology ecosystem. This is a leadership role requiring both technical depth and strategic vision, with responsibility for managing integration specialists, setting technical standards, and aligning integration capabilities with business objectives. The role balances hands-on technical guidance with program management and stakeholder engagement at the leadership level. Key Responsibilities Integration Strategy & Architecture Define and maintain the enterprise integration architecture and strategic roadmap Evaluate and select middleware/iPaaS platforms and integration technologies Establish integration patterns, standards, and best practices across the organization Lead platform migration initiatives (e.g., Celigo to Boomi or other enterprise solutions) Design scalable, secure integration frameworks that support business growth Team Leadership & Development Manage and mentor a team of integration specialists and developers Allocate resources across integration projects and priorities Conduct performance reviews, skills development, and career planning Foster a culture of technical excellence and continuous improvement Build team capability in emerging integration technologies Enterprise System Ownership Oversee integrations across ERP, WMS, OMS, CRM, and analytics platforms Ensure system interoperability and data consistency across the enterprise Lead major system implementation and upgrade projects Partner with enterprise application owners to optimize system capabilities Drive data governance and master data management initiatives 3PL & Partner Integration Program Lead the 3PL integration program, including carrier and logistics provider partnerships Oversee EDI infrastructure and trading partner onboarding processes Establish SLAs and performance metrics for partner integrations Drive vendor management and contract negotiations for integration services Ensure compliance with industry standards and partner requirements Operations & Service Delivery Ensure 24/7 reliability and monitoring of critical integration flows Establish incident management and escalation procedures Oversee integration support model and ticket resolution processes Drive performance optimization and capacity planning Stakeholder Management & Governance Partner with Supply Chain, Operations, Finance, and IT leadership Translate business requirements into technical integration solutions Lead steering committees and project governance forums Manage integration budgets and vendor relationships Communicate integration roadmap and status to executive stakeholders Data & Analytics Enablement Oversee data ingestion into data lakes and analytics platforms Ensure data quality, auditability, and compliance across integration pipelines Support business intelligence and reporting requirements Collaborate with Data Engineering and Analytics teams Implement data observability and quality frameworks Required Skills & Experience Essential 7+ years of experience in enterprise systems integration and architecture 3+ years in a leadership or management role Deep expertise in middleware/iPaaS platforms (Boomi, MuleSoft, Celigo, or similar) Strong understanding of ERP, WMS, OMS systems and their integration patterns Proven experience with EDI, API management, and event-driven architectures Experience managing 3PL, carrier, or supply chain technology integrations Strong program management and project delivery track record Excellent stakeholder management and communication skills Desirable Experience leading platform migrations or major integration transformations Background in supply chain, logistics, or distribution operations Knowledge of cloud platforms (Azure, AWS, GCP) and cloud-native integration Familiarity with data engineering tools (Airflow, dbt, Kafka) Experience with Agile/SAFe methodologies Relevant certifications (e.g., Boomi, MuleSoft, AWS, TOGAF) Experience with API gateway and microservices architectures Technical Skills Core Competencies Enterprise middleware/iPaaS platforms (Boomi, MuleSoft, Dell Boomi, Celigo, Workato) Integration patterns (ETL/ELT, API orchestration, event streaming, batch processing) EDI standards and VAN providers (ANSI X12, EDIFACT, AS2, SFTP) API technologies (REST, SOAP, GraphQL, OAuth, API gateways) Message queues and event streaming (Kafka, RabbitMQ, Azure Service Bus) Cloud integration services (Azure Logic Apps, AWS Lambda, GCP Cloud Functions) Data pipeline orchestration (Apache Airflow, Prefect) Monitoring and observability tools (Splunk, Datadog, New Relic) Database technologies and SQL Leadership Competencies Strategic Thinking - Ability to connect integration capabilities to business outcomes Technical Leadership - Guide teams through complex architectural decisions Change Management - Lead organizational transformation and adoption Vendor Management - Negotiate and manage technology partnerships Influence & Collaboration - Build consensus across diverse stakeholder groups Problem Solving - Navigate ambiguity and resolve complex technical challenges Talent Development - Build high-performing, engaged teams Company Description About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion. Company DescriptionAbout Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion.
09/22/2026
Full time
Job DescriptionJob Description Role Overview The Integration Manager / Enterprise Systems Lead is responsible for leading the strategy, architecture, and delivery of all enterprise system integrations across the organization. This role oversees integration initiatives spanning 3PL providers, carriers, ERP systems, and internal platforms, ensuring seamless data flow across the technology ecosystem. This is a leadership role requiring both technical depth and strategic vision, with responsibility for managing integration specialists, setting technical standards, and aligning integration capabilities with business objectives. The role balances hands-on technical guidance with program management and stakeholder engagement at the leadership level. Key Responsibilities Integration Strategy & Architecture Define and maintain the enterprise integration architecture and strategic roadmap Evaluate and select middleware/iPaaS platforms and integration technologies Establish integration patterns, standards, and best practices across the organization Lead platform migration initiatives (e.g., Celigo to Boomi or other enterprise solutions) Design scalable, secure integration frameworks that support business growth Team Leadership & Development Manage and mentor a team of integration specialists and developers Allocate resources across integration projects and priorities Conduct performance reviews, skills development, and career planning Foster a culture of technical excellence and continuous improvement Build team capability in emerging integration technologies Enterprise System Ownership Oversee integrations across ERP, WMS, OMS, CRM, and analytics platforms Ensure system interoperability and data consistency across the enterprise Lead major system implementation and upgrade projects Partner with enterprise application owners to optimize system capabilities Drive data governance and master data management initiatives 3PL & Partner Integration Program Lead the 3PL integration program, including carrier and logistics provider partnerships Oversee EDI infrastructure and trading partner onboarding processes Establish SLAs and performance metrics for partner integrations Drive vendor management and contract negotiations for integration services Ensure compliance with industry standards and partner requirements Operations & Service Delivery Ensure 24/7 reliability and monitoring of critical integration flows Establish incident management and escalation procedures Oversee integration support model and ticket resolution processes Drive performance optimization and capacity planning Stakeholder Management & Governance Partner with Supply Chain, Operations, Finance, and IT leadership Translate business requirements into technical integration solutions Lead steering committees and project governance forums Manage integration budgets and vendor relationships Communicate integration roadmap and status to executive stakeholders Data & Analytics Enablement Oversee data ingestion into data lakes and analytics platforms Ensure data quality, auditability, and compliance across integration pipelines Support business intelligence and reporting requirements Collaborate with Data Engineering and Analytics teams Implement data observability and quality frameworks Required Skills & Experience Essential 7+ years of experience in enterprise systems integration and architecture 3+ years in a leadership or management role Deep expertise in middleware/iPaaS platforms (Boomi, MuleSoft, Celigo, or similar) Strong understanding of ERP, WMS, OMS systems and their integration patterns Proven experience with EDI, API management, and event-driven architectures Experience managing 3PL, carrier, or supply chain technology integrations Strong program management and project delivery track record Excellent stakeholder management and communication skills Desirable Experience leading platform migrations or major integration transformations Background in supply chain, logistics, or distribution operations Knowledge of cloud platforms (Azure, AWS, GCP) and cloud-native integration Familiarity with data engineering tools (Airflow, dbt, Kafka) Experience with Agile/SAFe methodologies Relevant certifications (e.g., Boomi, MuleSoft, AWS, TOGAF) Experience with API gateway and microservices architectures Technical Skills Core Competencies Enterprise middleware/iPaaS platforms (Boomi, MuleSoft, Dell Boomi, Celigo, Workato) Integration patterns (ETL/ELT, API orchestration, event streaming, batch processing) EDI standards and VAN providers (ANSI X12, EDIFACT, AS2, SFTP) API technologies (REST, SOAP, GraphQL, OAuth, API gateways) Message queues and event streaming (Kafka, RabbitMQ, Azure Service Bus) Cloud integration services (Azure Logic Apps, AWS Lambda, GCP Cloud Functions) Data pipeline orchestration (Apache Airflow, Prefect) Monitoring and observability tools (Splunk, Datadog, New Relic) Database technologies and SQL Leadership Competencies Strategic Thinking - Ability to connect integration capabilities to business outcomes Technical Leadership - Guide teams through complex architectural decisions Change Management - Lead organizational transformation and adoption Vendor Management - Negotiate and manage technology partnerships Influence & Collaboration - Build consensus across diverse stakeholder groups Problem Solving - Navigate ambiguity and resolve complex technical challenges Talent Development - Build high-performing, engaged teams Company Description About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion. Company DescriptionAbout Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion.
Job DescriptionJob Description Role Overview The Integration Manager / Enterprise Systems Lead is responsible for leading the strategy, architecture, and delivery of all enterprise system integrations across the organization. This role oversees integration initiatives spanning 3PL providers, carriers, ERP systems, and internal platforms, ensuring seamless data flow across the technology ecosystem. This is a leadership role requiring both technical depth and strategic vision, with responsibility for managing integration specialists, setting technical standards, and aligning integration capabilities with business objectives. The role balances hands-on technical guidance with program management and stakeholder engagement at the leadership level. Key Responsibilities Integration Strategy & Architecture Define and maintain the enterprise integration architecture and strategic roadmap Evaluate and select middleware/iPaaS platforms and integration technologies Establish integration patterns, standards, and best practices across the organization Lead platform migration initiatives (e.g., Celigo to Boomi or other enterprise solutions) Design scalable, secure integration frameworks that support business growth Team Leadership & Development Manage and mentor a team of integration specialists and developers Allocate resources across integration projects and priorities Conduct performance reviews, skills development, and career planning Foster a culture of technical excellence and continuous improvement Build team capability in emerging integration technologies Enterprise System Ownership Oversee integrations across ERP, WMS, OMS, CRM, and analytics platforms Ensure system interoperability and data consistency across the enterprise Lead major system implementation and upgrade projects Partner with enterprise application owners to optimize system capabilities Drive data governance and master data management initiatives 3PL & Partner Integration Program Lead the 3PL integration program, including carrier and logistics provider partnerships Oversee EDI infrastructure and trading partner onboarding processes Establish SLAs and performance metrics for partner integrations Drive vendor management and contract negotiations for integration services Ensure compliance with industry standards and partner requirements Operations & Service Delivery Ensure 24/7 reliability and monitoring of critical integration flows Establish incident management and escalation procedures Oversee integration support model and ticket resolution processes Drive performance optimization and capacity planning Stakeholder Management & Governance Partner with Supply Chain, Operations, Finance, and IT leadership Translate business requirements into technical integration solutions Lead steering committees and project governance forums Manage integration budgets and vendor relationships Communicate integration roadmap and status to executive stakeholders Data & Analytics Enablement Oversee data ingestion into data lakes and analytics platforms Ensure data quality, auditability, and compliance across integration pipelines Support business intelligence and reporting requirements Collaborate with Data Engineering and Analytics teams Implement data observability and quality frameworks Required Skills & Experience Essential 7+ years of experience in enterprise systems integration and architecture 3+ years in a leadership or management role Deep expertise in middleware/iPaaS platforms (Boomi, MuleSoft, Celigo, or similar) Strong understanding of ERP, WMS, OMS systems and their integration patterns Proven experience with EDI, API management, and event-driven architectures Experience managing 3PL, carrier, or supply chain technology integrations Strong program management and project delivery track record Excellent stakeholder management and communication skills Desirable Experience leading platform migrations or major integration transformations Background in supply chain, logistics, or distribution operations Knowledge of cloud platforms (Azure, AWS, GCP) and cloud-native integration Familiarity with data engineering tools (Airflow, dbt, Kafka) Experience with Agile/SAFe methodologies Relevant certifications (e.g., Boomi, MuleSoft, AWS, TOGAF) Experience with API gateway and microservices architectures Technical Skills Core Competencies Enterprise middleware/iPaaS platforms (Boomi, MuleSoft, Dell Boomi, Celigo, Workato) Integration patterns (ETL/ELT, API orchestration, event streaming, batch processing) EDI standards and VAN providers (ANSI X12, EDIFACT, AS2, SFTP) API technologies (REST, SOAP, GraphQL, OAuth, API gateways) Message queues and event streaming (Kafka, RabbitMQ, Azure Service Bus) Cloud integration services (Azure Logic Apps, AWS Lambda, GCP Cloud Functions) Data pipeline orchestration (Apache Airflow, Prefect) Monitoring and observability tools (Splunk, Datadog, New Relic) Database technologies and SQL Leadership Competencies Strategic Thinking - Ability to connect integration capabilities to business outcomes Technical Leadership - Guide teams through complex architectural decisions Change Management - Lead organizational transformation and adoption Vendor Management - Negotiate and manage technology partnerships Influence & Collaboration - Build consensus across diverse stakeholder groups Problem Solving - Navigate ambiguity and resolve complex technical challenges Talent Development - Build high-performing, engaged teams Company Description About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion. Company DescriptionAbout Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion.
09/22/2026
Full time
Job DescriptionJob Description Role Overview The Integration Manager / Enterprise Systems Lead is responsible for leading the strategy, architecture, and delivery of all enterprise system integrations across the organization. This role oversees integration initiatives spanning 3PL providers, carriers, ERP systems, and internal platforms, ensuring seamless data flow across the technology ecosystem. This is a leadership role requiring both technical depth and strategic vision, with responsibility for managing integration specialists, setting technical standards, and aligning integration capabilities with business objectives. The role balances hands-on technical guidance with program management and stakeholder engagement at the leadership level. Key Responsibilities Integration Strategy & Architecture Define and maintain the enterprise integration architecture and strategic roadmap Evaluate and select middleware/iPaaS platforms and integration technologies Establish integration patterns, standards, and best practices across the organization Lead platform migration initiatives (e.g., Celigo to Boomi or other enterprise solutions) Design scalable, secure integration frameworks that support business growth Team Leadership & Development Manage and mentor a team of integration specialists and developers Allocate resources across integration projects and priorities Conduct performance reviews, skills development, and career planning Foster a culture of technical excellence and continuous improvement Build team capability in emerging integration technologies Enterprise System Ownership Oversee integrations across ERP, WMS, OMS, CRM, and analytics platforms Ensure system interoperability and data consistency across the enterprise Lead major system implementation and upgrade projects Partner with enterprise application owners to optimize system capabilities Drive data governance and master data management initiatives 3PL & Partner Integration Program Lead the 3PL integration program, including carrier and logistics provider partnerships Oversee EDI infrastructure and trading partner onboarding processes Establish SLAs and performance metrics for partner integrations Drive vendor management and contract negotiations for integration services Ensure compliance with industry standards and partner requirements Operations & Service Delivery Ensure 24/7 reliability and monitoring of critical integration flows Establish incident management and escalation procedures Oversee integration support model and ticket resolution processes Drive performance optimization and capacity planning Stakeholder Management & Governance Partner with Supply Chain, Operations, Finance, and IT leadership Translate business requirements into technical integration solutions Lead steering committees and project governance forums Manage integration budgets and vendor relationships Communicate integration roadmap and status to executive stakeholders Data & Analytics Enablement Oversee data ingestion into data lakes and analytics platforms Ensure data quality, auditability, and compliance across integration pipelines Support business intelligence and reporting requirements Collaborate with Data Engineering and Analytics teams Implement data observability and quality frameworks Required Skills & Experience Essential 7+ years of experience in enterprise systems integration and architecture 3+ years in a leadership or management role Deep expertise in middleware/iPaaS platforms (Boomi, MuleSoft, Celigo, or similar) Strong understanding of ERP, WMS, OMS systems and their integration patterns Proven experience with EDI, API management, and event-driven architectures Experience managing 3PL, carrier, or supply chain technology integrations Strong program management and project delivery track record Excellent stakeholder management and communication skills Desirable Experience leading platform migrations or major integration transformations Background in supply chain, logistics, or distribution operations Knowledge of cloud platforms (Azure, AWS, GCP) and cloud-native integration Familiarity with data engineering tools (Airflow, dbt, Kafka) Experience with Agile/SAFe methodologies Relevant certifications (e.g., Boomi, MuleSoft, AWS, TOGAF) Experience with API gateway and microservices architectures Technical Skills Core Competencies Enterprise middleware/iPaaS platforms (Boomi, MuleSoft, Dell Boomi, Celigo, Workato) Integration patterns (ETL/ELT, API orchestration, event streaming, batch processing) EDI standards and VAN providers (ANSI X12, EDIFACT, AS2, SFTP) API technologies (REST, SOAP, GraphQL, OAuth, API gateways) Message queues and event streaming (Kafka, RabbitMQ, Azure Service Bus) Cloud integration services (Azure Logic Apps, AWS Lambda, GCP Cloud Functions) Data pipeline orchestration (Apache Airflow, Prefect) Monitoring and observability tools (Splunk, Datadog, New Relic) Database technologies and SQL Leadership Competencies Strategic Thinking - Ability to connect integration capabilities to business outcomes Technical Leadership - Guide teams through complex architectural decisions Change Management - Lead organizational transformation and adoption Vendor Management - Negotiate and manage technology partnerships Influence & Collaboration - Build consensus across diverse stakeholder groups Problem Solving - Navigate ambiguity and resolve complex technical challenges Talent Development - Build high-performing, engaged teams Company Description About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion. Company DescriptionAbout Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn and explore our commitment to diversity and inclusion.
As System Engineering Lead, you will drive the technical direction for our next-generation wired networking hardware. You will work with our Product team to align business requirements and industrial design with cost, manufacturability, and technical feasibility constraints. You'll collaborate with electrical engineers owning different hardware sub-systems (networking ASICs, Ethernet PHYs, PoE controllers, power, and SFP module interfaces) and ensure their successful integration into the overall system. Working closely with mechanical engineers, you'll optimize component placement, thermal management, and reliability requirements for rack-mount and desktop form factors. You'll also partner with our software teams to ensure hardware capabilities are fully accessible to customers through simple setup and management interfaces. Key job responsibilities In this role, you will: - Define hardware system architecture and technical requirements for multi-gigabit Ethernet switches, high-port-count PoE PSEs, and wired router/gateway products across rack-mount and desktop form factors - Drive hardware platform decisions, including selection and integration of networking ASICs, Ethernet PHYs, SFP module interfaces, PoE solutions, power architecture, and thermal management strategy - Develop and maintain technical documentation across the wired networking product line, including hardware architecture documents, system functional specifications, and performance requirement specifications - Lead technical design reviews, participate in board bring-up and signal integrity optimization for new designs, and drive resolution of complex system-level issues - Define design and test strategies to achieve system-level validation requirements, functional certifications (Ethernet, PoE, etc.) and regulatory compliance (EMI/EMC, safety) - Mentor junior engineers and provide technical leadership across multiple wired networking programs - Support manufacturing teams during NPI and the transition to mass production About the team At eero, we're on a mission to make technology in homes just work. While we began by revolutionizing home wifi, we aim to create comprehensive networking solutions that serve both wireless and wired connectivity needs. Our cross-functional team spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products to complement our award-winning mesh wifi systems. As an Amazon company, we combine the best of start-up culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for talented people to join us in shaping the future of the connected home. To find out more about eero, please visit BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field - 8+ years of experience in system-level hardware design for wired networking products (managed Ethernet switches, routers, linecards, or gateway/firewall appliances) - 5+ years of experience as a hardware technical lead, driving hardware designs from architecture definition through bring-up, debug, and production readiness - Direct experience with networking ASIC or packet processor integration (Broadcom, Marvell, or equivalent) - Experience with high-speed serial interface design and SerDes tuning, including PCB signal integrity review and stack-up optimization for multi-gigabit designs - Understanding of PoE system design (802.3af/at/bt) and power delivery architectures for platforms with 24 or more Ethernet ports - Strong written and verbal communication skills, including ability to write functional specifications and hardware validation plans PREFERRED QUALIFICATIONS- Master's degree in a related technical field - Experience with enterprise or campus-class networking products - Experience with ODM/JDM hardware development models (writing system specifications, managing contract manufacturers, reviewing vendor designs) - Proficiency with signal integrity and power integrity simulation tools (Sigrity/PowerDC, SIwave, HyperLynx, or equivalent) - Experience with thermal management for high-power rack-mount enclosures (PoE power budgets of 500W+, forced-air cooling) - Experience designing optical transceiver interfaces (SFP+/SFP28), including high-speed signal routing to cage assemblies, thermal derating considerations, and module management - Familiarity with EMI/EMC compliance requirements, safety certification (UL/IEC 62368-1), and relevant IEEE and IPC standards - Design for manufacturability expertise for complex PCBs (20+ layers), including experience with sustaining support and root cause analysis - Track record of delivering complex networking products from concept to production (at least two full product development cycles leading to a successful launch) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, San Francisco - 157 600.00 USD annually
09/20/2026
Full time
As System Engineering Lead, you will drive the technical direction for our next-generation wired networking hardware. You will work with our Product team to align business requirements and industrial design with cost, manufacturability, and technical feasibility constraints. You'll collaborate with electrical engineers owning different hardware sub-systems (networking ASICs, Ethernet PHYs, PoE controllers, power, and SFP module interfaces) and ensure their successful integration into the overall system. Working closely with mechanical engineers, you'll optimize component placement, thermal management, and reliability requirements for rack-mount and desktop form factors. You'll also partner with our software teams to ensure hardware capabilities are fully accessible to customers through simple setup and management interfaces. Key job responsibilities In this role, you will: - Define hardware system architecture and technical requirements for multi-gigabit Ethernet switches, high-port-count PoE PSEs, and wired router/gateway products across rack-mount and desktop form factors - Drive hardware platform decisions, including selection and integration of networking ASICs, Ethernet PHYs, SFP module interfaces, PoE solutions, power architecture, and thermal management strategy - Develop and maintain technical documentation across the wired networking product line, including hardware architecture documents, system functional specifications, and performance requirement specifications - Lead technical design reviews, participate in board bring-up and signal integrity optimization for new designs, and drive resolution of complex system-level issues - Define design and test strategies to achieve system-level validation requirements, functional certifications (Ethernet, PoE, etc.) and regulatory compliance (EMI/EMC, safety) - Mentor junior engineers and provide technical leadership across multiple wired networking programs - Support manufacturing teams during NPI and the transition to mass production About the team At eero, we're on a mission to make technology in homes just work. While we began by revolutionizing home wifi, we aim to create comprehensive networking solutions that serve both wireless and wired connectivity needs. Our cross-functional team spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products to complement our award-winning mesh wifi systems. As an Amazon company, we combine the best of start-up culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for talented people to join us in shaping the future of the connected home. To find out more about eero, please visit BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field - 8+ years of experience in system-level hardware design for wired networking products (managed Ethernet switches, routers, linecards, or gateway/firewall appliances) - 5+ years of experience as a hardware technical lead, driving hardware designs from architecture definition through bring-up, debug, and production readiness - Direct experience with networking ASIC or packet processor integration (Broadcom, Marvell, or equivalent) - Experience with high-speed serial interface design and SerDes tuning, including PCB signal integrity review and stack-up optimization for multi-gigabit designs - Understanding of PoE system design (802.3af/at/bt) and power delivery architectures for platforms with 24 or more Ethernet ports - Strong written and verbal communication skills, including ability to write functional specifications and hardware validation plans PREFERRED QUALIFICATIONS- Master's degree in a related technical field - Experience with enterprise or campus-class networking products - Experience with ODM/JDM hardware development models (writing system specifications, managing contract manufacturers, reviewing vendor designs) - Proficiency with signal integrity and power integrity simulation tools (Sigrity/PowerDC, SIwave, HyperLynx, or equivalent) - Experience with thermal management for high-power rack-mount enclosures (PoE power budgets of 500W+, forced-air cooling) - Experience designing optical transceiver interfaces (SFP+/SFP28), including high-speed signal routing to cage assemblies, thermal derating considerations, and module management - Familiarity with EMI/EMC compliance requirements, safety certification (UL/IEC 62368-1), and relevant IEEE and IPC standards - Design for manufacturability expertise for complex PCBs (20+ layers), including experience with sustaining support and root cause analysis - Track record of delivering complex networking products from concept to production (at least two full product development cycles leading to a successful launch) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, San Francisco - 157 600.00 USD annually
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/20/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Charlie Health Engineering, Product & Design
New York, New York
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/20/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
As System Engineering Lead, you will drive the technical direction for our next-generation wired networking hardware. You will work with our Product team to align business requirements and industrial design with cost, manufacturability, and technical feasibility constraints. You'll collaborate with electrical engineers owning different hardware sub-systems (networking ASICs, Ethernet PHYs, PoE controllers, power, and SFP module interfaces) and ensure their successful integration into the overall system. Working closely with mechanical engineers, you'll optimize component placement, thermal management, and reliability requirements for rack-mount and desktop form factors. You'll also partner with our software teams to ensure hardware capabilities are fully accessible to customers through simple setup and management interfaces. Key job responsibilities In this role, you will: - Define hardware system architecture and technical requirements for multi-gigabit Ethernet switches, high-port-count PoE PSEs, and wired router/gateway products across rack-mount and desktop form factors - Drive hardware platform decisions, including selection and integration of networking ASICs, Ethernet PHYs, SFP module interfaces, PoE solutions, power architecture, and thermal management strategy - Develop and maintain technical documentation across the wired networking product line, including hardware architecture documents, system functional specifications, and performance requirement specifications - Lead technical design reviews, participate in board bring-up and signal integrity optimization for new designs, and drive resolution of complex system-level issues - Define design and test strategies to achieve system-level validation requirements, functional certifications (Ethernet, PoE, etc.) and regulatory compliance (EMI/EMC, safety) - Mentor junior engineers and provide technical leadership across multiple wired networking programs - Support manufacturing teams during NPI and the transition to mass production About the team At eero, we're on a mission to make technology in homes just work. While we began by revolutionizing home wifi, we aim to create comprehensive networking solutions that serve both wireless and wired connectivity needs. Our cross-functional team spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products to complement our award-winning mesh wifi systems. As an Amazon company, we combine the best of start-up culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for talented people to join us in shaping the future of the connected home. To find out more about eero, please visit BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field - 8+ years of experience in system-level hardware design for wired networking products (managed Ethernet switches, routers, linecards, or gateway/firewall appliances) - 5+ years of experience as a hardware technical lead, driving hardware designs from architecture definition through bring-up, debug, and production readiness - Direct experience with networking ASIC or packet processor integration (Broadcom, Marvell, or equivalent) - Experience with high-speed serial interface design and SerDes tuning, including PCB signal integrity review and stack-up optimization for multi-gigabit designs - Understanding of PoE system design (802.3af/at/bt) and power delivery architectures for platforms with 24 or more Ethernet ports - Strong written and verbal communication skills, including ability to write functional specifications and hardware validation plans PREFERRED QUALIFICATIONS - Master's degree in a related technical field - Experience with enterprise or campus-class networking products - Experience with ODM/JDM hardware development models (writing system specifications, managing contract manufacturers, reviewing vendor designs) - Proficiency with signal integrity and power integrity simulation tools (Sigrity/PowerDC, SIwave, HyperLynx, or equivalent) - Experience with thermal management for high-power rack-mount enclosures (PoE power budgets of 500W+, forced-air cooling) - Experience designing optical transceiver interfaces (SFP+/SFP28), including high-speed signal routing to cage assemblies, thermal derating considerations, and module management - Familiarity with EMI/EMC compliance requirements, safety certification (UL/IEC 62368-1), and relevant IEEE and IPC standards - Design for manufacturability expertise for complex PCBs (20+ layers), including experience with sustaining support and root cause analysis - Track record of delivering complex networking products from concept to production (at least two full product development cycles leading to a successful launch) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, San Francisco - 157 600.00 USD annually
09/20/2026
Full time
As System Engineering Lead, you will drive the technical direction for our next-generation wired networking hardware. You will work with our Product team to align business requirements and industrial design with cost, manufacturability, and technical feasibility constraints. You'll collaborate with electrical engineers owning different hardware sub-systems (networking ASICs, Ethernet PHYs, PoE controllers, power, and SFP module interfaces) and ensure their successful integration into the overall system. Working closely with mechanical engineers, you'll optimize component placement, thermal management, and reliability requirements for rack-mount and desktop form factors. You'll also partner with our software teams to ensure hardware capabilities are fully accessible to customers through simple setup and management interfaces. Key job responsibilities In this role, you will: - Define hardware system architecture and technical requirements for multi-gigabit Ethernet switches, high-port-count PoE PSEs, and wired router/gateway products across rack-mount and desktop form factors - Drive hardware platform decisions, including selection and integration of networking ASICs, Ethernet PHYs, SFP module interfaces, PoE solutions, power architecture, and thermal management strategy - Develop and maintain technical documentation across the wired networking product line, including hardware architecture documents, system functional specifications, and performance requirement specifications - Lead technical design reviews, participate in board bring-up and signal integrity optimization for new designs, and drive resolution of complex system-level issues - Define design and test strategies to achieve system-level validation requirements, functional certifications (Ethernet, PoE, etc.) and regulatory compliance (EMI/EMC, safety) - Mentor junior engineers and provide technical leadership across multiple wired networking programs - Support manufacturing teams during NPI and the transition to mass production About the team At eero, we're on a mission to make technology in homes just work. While we began by revolutionizing home wifi, we aim to create comprehensive networking solutions that serve both wireless and wired connectivity needs. Our cross-functional team spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products to complement our award-winning mesh wifi systems. As an Amazon company, we combine the best of start-up culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for talented people to join us in shaping the future of the connected home. To find out more about eero, please visit BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field - 8+ years of experience in system-level hardware design for wired networking products (managed Ethernet switches, routers, linecards, or gateway/firewall appliances) - 5+ years of experience as a hardware technical lead, driving hardware designs from architecture definition through bring-up, debug, and production readiness - Direct experience with networking ASIC or packet processor integration (Broadcom, Marvell, or equivalent) - Experience with high-speed serial interface design and SerDes tuning, including PCB signal integrity review and stack-up optimization for multi-gigabit designs - Understanding of PoE system design (802.3af/at/bt) and power delivery architectures for platforms with 24 or more Ethernet ports - Strong written and verbal communication skills, including ability to write functional specifications and hardware validation plans PREFERRED QUALIFICATIONS - Master's degree in a related technical field - Experience with enterprise or campus-class networking products - Experience with ODM/JDM hardware development models (writing system specifications, managing contract manufacturers, reviewing vendor designs) - Proficiency with signal integrity and power integrity simulation tools (Sigrity/PowerDC, SIwave, HyperLynx, or equivalent) - Experience with thermal management for high-power rack-mount enclosures (PoE power budgets of 500W+, forced-air cooling) - Experience designing optical transceiver interfaces (SFP+/SFP28), including high-speed signal routing to cage assemblies, thermal derating considerations, and module management - Familiarity with EMI/EMC compliance requirements, safety certification (UL/IEC 62368-1), and relevant IEEE and IPC standards - Design for manufacturability expertise for complex PCBs (20+ layers), including experience with sustaining support and root cause analysis - Track record of delivering complex networking products from concept to production (at least two full product development cycles leading to a successful launch) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, San Francisco - 157 600.00 USD annually
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
09/17/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of people management experience PREFERRED QUALIFICATIONS - 2+ years of in a management or team lead function experience - Behavioral interviewing and hiring experience - Experience in technical writing in a relevant field - Experience contributing to the definition and implementation of automation opportunities within an operations environment - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
09/17/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of people management experience PREFERRED QUALIFICATIONS - 2+ years of in a management or team lead function experience - Behavioral interviewing and hiring experience - Experience in technical writing in a relevant field - Experience contributing to the definition and implementation of automation opportunities within an operations environment - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments. You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules. The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management. Key job responsibilities - Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments. - Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes. - Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies - Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities. - Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - • 5+ years of experience leading due diligence, design, engineering and/or land development activities for large infrastructure projects - • Master's degree in an engineering or scientific discipline, or equivalent experience - • Licensed professional engineer/Architect with accredited institute, or equivalent technical certification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 127 900.00 USD annually USA, WA, Seattle - 127 900.00 USD annually
09/16/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments. You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules. The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management. Key job responsibilities - Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments. - Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes. - Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies - Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities. - Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - • 5+ years of experience leading due diligence, design, engineering and/or land development activities for large infrastructure projects - • Master's degree in an engineering or scientific discipline, or equivalent experience - • Licensed professional engineer/Architect with accredited institute, or equivalent technical certification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 127 900.00 USD annually USA, WA, Seattle - 127 900.00 USD annually
Job Description Job Description Dark Wolf Solutions is seeking a motivated and experienced Tenant Onboarding Specialist to join our collaborative team that supports a growing, multi-tenant cloud platform for our Space Force customer. As the platform scales, we are adding team members to manage the increasing volume of compliance documentation and continuous monitoring activities. In this role, you will be instrumental in planning, implementing, managing, monitoring, and upgrading our information system cybersecurity posture in accordance with industry-leading standards. You will play a critical part in ensuring our organization's data, infrastructure, and processes are protected by enabling appropriate security controls. Ideal candidates should have a strong sense of process development, organization, and communication skills. This role can be supported from any Dark Wolf Location from a hybrid capacity. Contract is based out of Melbourne, FL. Responsibilities: Work collaboratively to plan, implement, manage, monitor, and upgrade information system cybersecurity posture in accordance with NIST 800-53, NIST 800-160 v1 & v2, and NIST 800-207. Ensure the organization's data, infrastructure, and processes are protected by enabling appropriate security controls. Conducting regular risk assessments and vulnerability scans to identify potential security gaps and recommend appropriate mitigation strategies. Configure and manage compliance scanning and vulnerability tools to perform regular assessments and generate reports. Assisting in the development, implementation, and enforcement of information security policies and procedures. Research and document network and system vulnerabilities, providing clear and actionable recommendations. Participate in security incident response activities, providing technical expertise and support. Contribute to the DevSecOps cycle and change management process, ensuring security is integrated throughout the software development lifecycle. Effectively communicate security requirements, best practices, and remediation strategies to stakeholders across the organization. Qualifications: Bachelor's Degree or equivalent experience in Computer Science, Information Systems, Engineering, or a related technical discipline. Minimum of 2 years of experience in cybersecurity. Experience working with cloud environments (AWS, Azure, GCP) including cloud security control mechanisms (AWS IAM, Azure AD). Experience working with Commercial and Open-Source security tools, methods, and techniques. Experience with DevSecOps, continuous monitoring strategies, and knowledge of Risk Management Framework. Basic understanding of industry best practices related to the implementation of cybersecurity tools, information security policy, NIST, and FISMA controls. Demonstrated experience researching, analyzing, and applying cybersecurity mitigation strategies to address vulnerabilities. Experience working with Department of Defense security standards and tools (e.g., STIGs, SRGs, SCC, CIS). US Citizenship and an active Secret security clearance. Desired Qualifications: Experience implementing and using vulnerability scanning tools (e.g. Nessus, Tenable.sc, AWS Inspector, etc.). Experience implementing and using SIEM tools (e.g., Splunk, Elastic, etc.). Experience with various compliance tools, frameworks, and standards used in the DoD (e.g., NIST 800-53 Rev. 4/5, FedRAMP). Ability to identify basic coding flaws and apply secure code documentation. Knowledge of Software Development models including quality assurance processes. Security+ and/or DoD 8570 IAT II-level certification or ability to attain within 6 months of hire. This position will be a remote/hybrid role based out of Melbourne, FL or other Dark Wolf office locations. The estimated compensation range is $100,000.00 - $120,000.00, commensurate on experience and technical interview. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
09/15/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking a motivated and experienced Tenant Onboarding Specialist to join our collaborative team that supports a growing, multi-tenant cloud platform for our Space Force customer. As the platform scales, we are adding team members to manage the increasing volume of compliance documentation and continuous monitoring activities. In this role, you will be instrumental in planning, implementing, managing, monitoring, and upgrading our information system cybersecurity posture in accordance with industry-leading standards. You will play a critical part in ensuring our organization's data, infrastructure, and processes are protected by enabling appropriate security controls. Ideal candidates should have a strong sense of process development, organization, and communication skills. This role can be supported from any Dark Wolf Location from a hybrid capacity. Contract is based out of Melbourne, FL. Responsibilities: Work collaboratively to plan, implement, manage, monitor, and upgrade information system cybersecurity posture in accordance with NIST 800-53, NIST 800-160 v1 & v2, and NIST 800-207. Ensure the organization's data, infrastructure, and processes are protected by enabling appropriate security controls. Conducting regular risk assessments and vulnerability scans to identify potential security gaps and recommend appropriate mitigation strategies. Configure and manage compliance scanning and vulnerability tools to perform regular assessments and generate reports. Assisting in the development, implementation, and enforcement of information security policies and procedures. Research and document network and system vulnerabilities, providing clear and actionable recommendations. Participate in security incident response activities, providing technical expertise and support. Contribute to the DevSecOps cycle and change management process, ensuring security is integrated throughout the software development lifecycle. Effectively communicate security requirements, best practices, and remediation strategies to stakeholders across the organization. Qualifications: Bachelor's Degree or equivalent experience in Computer Science, Information Systems, Engineering, or a related technical discipline. Minimum of 2 years of experience in cybersecurity. Experience working with cloud environments (AWS, Azure, GCP) including cloud security control mechanisms (AWS IAM, Azure AD). Experience working with Commercial and Open-Source security tools, methods, and techniques. Experience with DevSecOps, continuous monitoring strategies, and knowledge of Risk Management Framework. Basic understanding of industry best practices related to the implementation of cybersecurity tools, information security policy, NIST, and FISMA controls. Demonstrated experience researching, analyzing, and applying cybersecurity mitigation strategies to address vulnerabilities. Experience working with Department of Defense security standards and tools (e.g., STIGs, SRGs, SCC, CIS). US Citizenship and an active Secret security clearance. Desired Qualifications: Experience implementing and using vulnerability scanning tools (e.g. Nessus, Tenable.sc, AWS Inspector, etc.). Experience implementing and using SIEM tools (e.g., Splunk, Elastic, etc.). Experience with various compliance tools, frameworks, and standards used in the DoD (e.g., NIST 800-53 Rev. 4/5, FedRAMP). Ability to identify basic coding flaws and apply secure code documentation. Knowledge of Software Development models including quality assurance processes. Security+ and/or DoD 8570 IAT II-level certification or ability to attain within 6 months of hire. This position will be a remote/hybrid role based out of Melbourne, FL or other Dark Wolf office locations. The estimated compensation range is $100,000.00 - $120,000.00, commensurate on experience and technical interview. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
Job Description Job Description We are an employee-centric company that truly values our team members and the contributions they make to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and on building teams that are, and continue to be, technically proficient across a broad range of cyber mission areas. OneZero full-time employees receive a highly competitive benefits package, including health, dental, vision, and life insurance, a 401(k) with company matching, paid time off and holidays, an employee referral program, and educational assistance. Additional details are available on our website: Position Title : Security Control Assessor (SME), Level IIILocation: USCG Surface Forces Logistics Center, 2401 Hawkins Point Road, Baltimore, MD 21226. Work may also be performed at the SFLC satellite offices at 707 East Ordnance Road, approximately one mile from the primary site, and at other sites as determined necessary by the Contracting Officer's Representative (COR).Clearance:No security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.Position SummaryThe Security Control Assessor (SCA) provides independent security control assessment and authorization support to the USCG SFLC Business Operations Division in support of Surface Domain Operational Technology (OT) and Platform IT systems. The role is the assessment authority on the team: it evaluates whether security and privacy controls are implemented correctly, operating as intended, and producing the intended outcome, and it provides the evidence the Authorizing Official relies on to make risk decisions.This is the senior assessment position on the task order and is distinct from the ISSO roles, which own and maintain the authorization packages. The SCA assesses; the ISSOs prepare and sustain. The position is expected to operate with a high degree of independence and to advise the OT Security Manager (ISSM) directly.Key ResponsibilitiesSupport the OT Security Manager (ISSM) and staff in establishing and maintaining the programs, procedures, and policies that protect Government Sensitive But Unclassified (SBU) information.Perform independent assessments of SFLC Operational Technology to verify that applicable security and privacy controls are implemented correctly, operating as intended, and producing the desired outcome.Provide security assessment and authorization consultation services to the ISSM, on site.Review existing policies, procedures, and guidelines for compliance with DHS, USCG, and DoD cybersecurity policy; draft or revise SFLC policy documentation for ISSM review, approval, and organizational implementation.Assist in preparing RMF security authorization documentation for submission to the Authorizing Official (AO).Maintain security assessment information and supporting documentation within Government-designated systems and repositories.Create and validate SFLC security assessment and authorization accounts within Government-designated systems and tools.Update and maintain assessment and authorization status within Government-designated tracking systems and databases.Upload, track, and update Plans of Action and Milestones (POA recommend POA&M updates based on assessment results and maintain traceability from identified vulnerabilities through to the applicable POA&M.Conduct vulnerability scans of SFLC OT, networks, devices, and associated components using Government-approved tools.Provide assistance to system administrators in remediating vulnerabilities identified through scanning.Provide vulnerability and risk management support in conjunction with assessment and authorization activities.Maintain the enterprise tracking log for electronic spillage activities in accordance with Government policy.Support the destruction of removable media generated during assessment activities in accordance with Government procedures.Support cybersecurity strategic planning and continuous monitoring activities, evaluating enterprise services through assessment of priorities and risk.Provide bi-weekly status reports to the SFLC OT Security Manager (ISSM).Conduct a monthly project status update briefing to the ISSM at SFLC Baltimore.Required QualificationsExperienceTen (10) or more years of progressive cybersecurity experience, including at least five (5) years performing security control assessments or independent A&A validation in a federal environment.Demonstrated experience executing NIST SP 800-37 RMF end to end, including control assessment against NIST SP 800-53A.Experience assessing systems to a formal authorization decision and producing assessment artifacts relied upon by an Authorizing Official.Experience conducting and interpreting vulnerability scans and translating findings into risk-based recommendations and POA&M entries.Experience drafting and revising organizational cybersecurity policy for Government review and adoption.CertificationMust hold and maintain at least one active certification approved for Information Assurance Management (IAM) Level II or Level III. Any one of the following satisfies the requirement:CISSP - Certified Information Systems Security Professional (or CISSP Associate)CISM - Certified Information Security ManagerCGRC - Governance, Risk and Compliance Certification (formerly CAP)CASP+ - CompTIA Advanced Security PractitionerGSLC - GIAC Security Leadership CertificationCCISO - EC-Council Certified Chief Information Security Officer (Level III only)Certification requirements are subject to confirmation against COMDTINST M2620.2 (series) Appendix D, the controlling USCG certification matrix. Verify the accepted certification list with the Program Manager before extending an offer.Evidence of active certification in good standing is required prior to onboarding. Waivers and exceptions to certification requirements will not be granted.Certifications must remain current, active, and in good standing throughout performance. Loss, lapse, or revocation of a required certification is grounds for removal from the contract. Continuing education required to maintain certification is at the employee's and company's expense.Ability to work independently and advise a Government security manager at the senior level.Strong written communication: the role produces bi-weekly written reporting and briefs the ISSM monthly.Ability to read, write, speak, and understand English fluently.Preferred QualificationsPrior USCG, DHS, or DoD assessment experience, particularly with Surface Domain OT or Platform IT systems.Familiarity with COMDTINST M2620.2 (series) and COMDTINST 5500.13 (series).Experience assessing OT/ICS or PIT systems where conventional endpoint tooling cannot be deployed.CGRC (formerly CAP), CISA, or GSNA in addition to the required baseline certification.Experience supporting DHS SELC-aligned programs.Master's degree in cybersecurity, information systems, or a related field.Technical SkillsNIST SP 800-37 (RMF), 800-53 / 53A / 53B, 800-137 (ISCM), FIPS 199 and FIPS 200DHS 4300A Sensitive Systems Handbook and the DHS Systems Engineering Life Cycle (SELC)Government-designated A&A repositories and tracking tools (e.g., eMASS or successor)DISA Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs)Government-approved vulnerability scanning and compliance tooling (e.g., ACAS/Nessus, SCAP-validated scanners)POA&M development, tracking, and closure, including waiver and risk acceptance packagesOperational Technology (OT), Platform IT (PIT), and industrial control system environments, including constraints on agent-based toolingNIST SP 800-30 risk assessment methodology and NIST SP 800-115 technical assessment techniquesElectronic spillage handling and removable media sanitization proceduresSecurity ClearanceNo security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.A favorably adjudicated Tier 1 background investigation (or higher) is required. Candidates without an existing investigation on file must complete an Electronic Application (eApp) for investigation processing.Note to recruiting: per the task order, the position is not billable until the selected candidate is fully cleared, has a CAC in hand, and has reported to the work site. Fill timelines should assume 30-90 days for investigation and CAC issuance.EducationBachelor 's degree in cybersecurity, computer science, information systems, engineering, or a related field.Work EnvironmentPrimarily on-site at SFLC Baltimore. On-site presence is required for the monthly status briefing to the ISSM and for participation in change management boards, technical exchange meetings, and Government working groups.The Government furnishes workspace, telephone, a Standard Workstation, and copy/fax access.Remote work may be authorized at the sole discretion of the Government. If authorized, compliant hardware, software, and internet service are contractor- furnished.Occasional travel outside the local commuting area may be required for training and associated off-site meetings, subject to advance COR approval and reimbursed per the Federal Travel Regulations. The 707 East Ordnance Road satellite office is within the local commuting area.OneZero Solutions, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.To request an accommodation . click apply for full job details
09/15/2026
Full time
Job Description Job Description We are an employee-centric company that truly values our team members and the contributions they make to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and on building teams that are, and continue to be, technically proficient across a broad range of cyber mission areas. OneZero full-time employees receive a highly competitive benefits package, including health, dental, vision, and life insurance, a 401(k) with company matching, paid time off and holidays, an employee referral program, and educational assistance. Additional details are available on our website: Position Title : Security Control Assessor (SME), Level IIILocation: USCG Surface Forces Logistics Center, 2401 Hawkins Point Road, Baltimore, MD 21226. Work may also be performed at the SFLC satellite offices at 707 East Ordnance Road, approximately one mile from the primary site, and at other sites as determined necessary by the Contracting Officer's Representative (COR).Clearance:No security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.Position SummaryThe Security Control Assessor (SCA) provides independent security control assessment and authorization support to the USCG SFLC Business Operations Division in support of Surface Domain Operational Technology (OT) and Platform IT systems. The role is the assessment authority on the team: it evaluates whether security and privacy controls are implemented correctly, operating as intended, and producing the intended outcome, and it provides the evidence the Authorizing Official relies on to make risk decisions.This is the senior assessment position on the task order and is distinct from the ISSO roles, which own and maintain the authorization packages. The SCA assesses; the ISSOs prepare and sustain. The position is expected to operate with a high degree of independence and to advise the OT Security Manager (ISSM) directly.Key ResponsibilitiesSupport the OT Security Manager (ISSM) and staff in establishing and maintaining the programs, procedures, and policies that protect Government Sensitive But Unclassified (SBU) information.Perform independent assessments of SFLC Operational Technology to verify that applicable security and privacy controls are implemented correctly, operating as intended, and producing the desired outcome.Provide security assessment and authorization consultation services to the ISSM, on site.Review existing policies, procedures, and guidelines for compliance with DHS, USCG, and DoD cybersecurity policy; draft or revise SFLC policy documentation for ISSM review, approval, and organizational implementation.Assist in preparing RMF security authorization documentation for submission to the Authorizing Official (AO).Maintain security assessment information and supporting documentation within Government-designated systems and repositories.Create and validate SFLC security assessment and authorization accounts within Government-designated systems and tools.Update and maintain assessment and authorization status within Government-designated tracking systems and databases.Upload, track, and update Plans of Action and Milestones (POA recommend POA&M updates based on assessment results and maintain traceability from identified vulnerabilities through to the applicable POA&M.Conduct vulnerability scans of SFLC OT, networks, devices, and associated components using Government-approved tools.Provide assistance to system administrators in remediating vulnerabilities identified through scanning.Provide vulnerability and risk management support in conjunction with assessment and authorization activities.Maintain the enterprise tracking log for electronic spillage activities in accordance with Government policy.Support the destruction of removable media generated during assessment activities in accordance with Government procedures.Support cybersecurity strategic planning and continuous monitoring activities, evaluating enterprise services through assessment of priorities and risk.Provide bi-weekly status reports to the SFLC OT Security Manager (ISSM).Conduct a monthly project status update briefing to the ISSM at SFLC Baltimore.Required QualificationsExperienceTen (10) or more years of progressive cybersecurity experience, including at least five (5) years performing security control assessments or independent A&A validation in a federal environment.Demonstrated experience executing NIST SP 800-37 RMF end to end, including control assessment against NIST SP 800-53A.Experience assessing systems to a formal authorization decision and producing assessment artifacts relied upon by an Authorizing Official.Experience conducting and interpreting vulnerability scans and translating findings into risk-based recommendations and POA&M entries.Experience drafting and revising organizational cybersecurity policy for Government review and adoption.CertificationMust hold and maintain at least one active certification approved for Information Assurance Management (IAM) Level II or Level III. Any one of the following satisfies the requirement:CISSP - Certified Information Systems Security Professional (or CISSP Associate)CISM - Certified Information Security ManagerCGRC - Governance, Risk and Compliance Certification (formerly CAP)CASP+ - CompTIA Advanced Security PractitionerGSLC - GIAC Security Leadership CertificationCCISO - EC-Council Certified Chief Information Security Officer (Level III only)Certification requirements are subject to confirmation against COMDTINST M2620.2 (series) Appendix D, the controlling USCG certification matrix. Verify the accepted certification list with the Program Manager before extending an offer.Evidence of active certification in good standing is required prior to onboarding. Waivers and exceptions to certification requirements will not be granted.Certifications must remain current, active, and in good standing throughout performance. Loss, lapse, or revocation of a required certification is grounds for removal from the contract. Continuing education required to maintain certification is at the employee's and company's expense.Ability to work independently and advise a Government security manager at the senior level.Strong written communication: the role produces bi-weekly written reporting and briefs the ISSM monthly.Ability to read, write, speak, and understand English fluently.Preferred QualificationsPrior USCG, DHS, or DoD assessment experience, particularly with Surface Domain OT or Platform IT systems.Familiarity with COMDTINST M2620.2 (series) and COMDTINST 5500.13 (series).Experience assessing OT/ICS or PIT systems where conventional endpoint tooling cannot be deployed.CGRC (formerly CAP), CISA, or GSNA in addition to the required baseline certification.Experience supporting DHS SELC-aligned programs.Master's degree in cybersecurity, information systems, or a related field.Technical SkillsNIST SP 800-37 (RMF), 800-53 / 53A / 53B, 800-137 (ISCM), FIPS 199 and FIPS 200DHS 4300A Sensitive Systems Handbook and the DHS Systems Engineering Life Cycle (SELC)Government-designated A&A repositories and tracking tools (e.g., eMASS or successor)DISA Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs)Government-approved vulnerability scanning and compliance tooling (e.g., ACAS/Nessus, SCAP-validated scanners)POA&M development, tracking, and closure, including waiver and risk acceptance packagesOperational Technology (OT), Platform IT (PIT), and industrial control system environments, including constraints on agent-based toolingNIST SP 800-30 risk assessment methodology and NIST SP 800-115 technical assessment techniquesElectronic spillage handling and removable media sanitization proceduresSecurity ClearanceNo security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.A favorably adjudicated Tier 1 background investigation (or higher) is required. Candidates without an existing investigation on file must complete an Electronic Application (eApp) for investigation processing.Note to recruiting: per the task order, the position is not billable until the selected candidate is fully cleared, has a CAC in hand, and has reported to the work site. Fill timelines should assume 30-90 days for investigation and CAC issuance.EducationBachelor 's degree in cybersecurity, computer science, information systems, engineering, or a related field.Work EnvironmentPrimarily on-site at SFLC Baltimore. On-site presence is required for the monthly status briefing to the ISSM and for participation in change management boards, technical exchange meetings, and Government working groups.The Government furnishes workspace, telephone, a Standard Workstation, and copy/fax access.Remote work may be authorized at the sole discretion of the Government. If authorized, compliant hardware, software, and internet service are contractor- furnished.Occasional travel outside the local commuting area may be required for training and associated off-site meetings, subject to advance COR approval and reimbursed per the Federal Travel Regulations. The 707 East Ordnance Road satellite office is within the local commuting area.OneZero Solutions, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.To request an accommodation . click apply for full job details