Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
The Technical Business Analyst is responsible for analyzing business processes and business requirements for initiatives that support Farmer Mac's strategic objectives. The technical analyst in this position partners with business analysts from the Business Transformation team and the business organization to communicate and clarify business needs for development and implementation by the Information Technology team(s), contribute to the development of Day in the Life Use Case definitions, business requirements and business rules, current and future state technical / workflow / data diagrams, define data conversion mappings, data integrations and data quality standards to ensure IT services are aligned with business needs. The technical analyst collaborates with business transformation business analysts to provide process analysis, needs assessments, and preliminary cost-versus-benefit assessment; brokers other IT services; and communicates trends and requirements with business and IT staff. The technical analyst defines the technical requirements via industry-standard, model-driven analysis techniques and documents and manages requirements via approved processes, templates, and tools throughout the software development life cycle. Incumbents in this position are challenged to develop and maintain effective working relationships with both business and IT in a way that demonstrates an understanding of business problems as well as IT strategies, issues, and priorities. This position requires extensive interaction with members of the IT team, including the Enterprise Architect, Enterprise Data Architect, Database Administrators, and technical delivery teams, other Farmer Mac business units, and occasionally external stakeholders. The People You Will Work With The position will report directly to the Director - Salesforce Technology and will be part of Farmer Mac's Information Technology team, directly liaising with members of the Farmer Mac IT and other departments. Occasionally, the position will serve as a liaison with external stakeholders and implementation partners. Where and When You Will Work The position will be based in Farmer Mac's headquarters in Washington, DC. or working remotely for the exceptional candidate. Farmer Mac embraces a Presence with Purpose work environment, which allows for flexibility of work location while providing the opportunity for teams to come together in the office with purpose. Core business hours are Monday through Friday 8:30 am to 5:30 p.m. eastern time. Work outside of these times may be required for planned and unplanned activities to complete time sensitive projects or to attend off-site meetings or events. Periodic travel is expected of this position. Primary Responsibilities and Duties Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems. Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition and process flows Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks Work with stakeholders to identify required changes or enhancements to existing software Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT) Provide guidance on UAT to ensure optimal test coverage Ensure that issues are tracked, reported on, and resolved in a timely manner Assist in the enforcement of project deadlines and schedules Communicate and apply technical business analysis best practices Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards. Analyze and effectively communicate technical concepts to a non-technical audience Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets Partner with leadership to manage the process of innovative change across the organization Manage and mentor junior project staff and contractors within the Information Technology team Desired Skills and Qualifications Demonstrated technical business analysis experience Demonstrated knowledge of the software development lifecycle and systems analysis required Experience in data architecture, and data analysis Experience in loan operations and loan servicing Demonstrated ability to reach consensus and signoff on requirements gathering deliverables Demonstrated ability to work in Agile environments for software development Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors) Natural team player, collaborating with peers and project teams to achieve company objectives Demonstrated ability to manage and collaborate with external vendors in the consulting space Proven self-starter with ability to operate with limited supervision Education and Experience Bachelor's degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems or similar discipline Three to five years of related experience Experience with flowcharting tools and techniques such as Lucid Experience working in the financial services industry Experience working with a broad range of technologies and enterprise systems Experience working with the Salesforce platform a plus Experience in the secondary mortgage industry a plus Technical / Business Analysis certification a plus Previous consulting experience a plus Experience with Microsoft Azure DevOps or JIRA a plus Experience with project management tools a plus Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent to maintain sustained long-term performance and achieve the organization's strategic business objectives. The typical base pay range for this role is $110,000 to $130,000 per year. Compensation will vary based on experience and geographic work location.
09/26/2026
Full time
The Technical Business Analyst is responsible for analyzing business processes and business requirements for initiatives that support Farmer Mac's strategic objectives. The technical analyst in this position partners with business analysts from the Business Transformation team and the business organization to communicate and clarify business needs for development and implementation by the Information Technology team(s), contribute to the development of Day in the Life Use Case definitions, business requirements and business rules, current and future state technical / workflow / data diagrams, define data conversion mappings, data integrations and data quality standards to ensure IT services are aligned with business needs. The technical analyst collaborates with business transformation business analysts to provide process analysis, needs assessments, and preliminary cost-versus-benefit assessment; brokers other IT services; and communicates trends and requirements with business and IT staff. The technical analyst defines the technical requirements via industry-standard, model-driven analysis techniques and documents and manages requirements via approved processes, templates, and tools throughout the software development life cycle. Incumbents in this position are challenged to develop and maintain effective working relationships with both business and IT in a way that demonstrates an understanding of business problems as well as IT strategies, issues, and priorities. This position requires extensive interaction with members of the IT team, including the Enterprise Architect, Enterprise Data Architect, Database Administrators, and technical delivery teams, other Farmer Mac business units, and occasionally external stakeholders. The People You Will Work With The position will report directly to the Director - Salesforce Technology and will be part of Farmer Mac's Information Technology team, directly liaising with members of the Farmer Mac IT and other departments. Occasionally, the position will serve as a liaison with external stakeholders and implementation partners. Where and When You Will Work The position will be based in Farmer Mac's headquarters in Washington, DC. or working remotely for the exceptional candidate. Farmer Mac embraces a Presence with Purpose work environment, which allows for flexibility of work location while providing the opportunity for teams to come together in the office with purpose. Core business hours are Monday through Friday 8:30 am to 5:30 p.m. eastern time. Work outside of these times may be required for planned and unplanned activities to complete time sensitive projects or to attend off-site meetings or events. Periodic travel is expected of this position. Primary Responsibilities and Duties Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems. Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition and process flows Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks Work with stakeholders to identify required changes or enhancements to existing software Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT) Provide guidance on UAT to ensure optimal test coverage Ensure that issues are tracked, reported on, and resolved in a timely manner Assist in the enforcement of project deadlines and schedules Communicate and apply technical business analysis best practices Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards. Analyze and effectively communicate technical concepts to a non-technical audience Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets Partner with leadership to manage the process of innovative change across the organization Manage and mentor junior project staff and contractors within the Information Technology team Desired Skills and Qualifications Demonstrated technical business analysis experience Demonstrated knowledge of the software development lifecycle and systems analysis required Experience in data architecture, and data analysis Experience in loan operations and loan servicing Demonstrated ability to reach consensus and signoff on requirements gathering deliverables Demonstrated ability to work in Agile environments for software development Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors) Natural team player, collaborating with peers and project teams to achieve company objectives Demonstrated ability to manage and collaborate with external vendors in the consulting space Proven self-starter with ability to operate with limited supervision Education and Experience Bachelor's degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems or similar discipline Three to five years of related experience Experience with flowcharting tools and techniques such as Lucid Experience working in the financial services industry Experience working with a broad range of technologies and enterprise systems Experience working with the Salesforce platform a plus Experience in the secondary mortgage industry a plus Technical / Business Analysis certification a plus Previous consulting experience a plus Experience with Microsoft Azure DevOps or JIRA a plus Experience with project management tools a plus Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent to maintain sustained long-term performance and achieve the organization's strategic business objectives. The typical base pay range for this role is $110,000 to $130,000 per year. Compensation will vary based on experience and geographic work location.
Req ID: 390352 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Medicaid TPL Business Analyst-Local Candidates To Little Rock, AR to join our team in Little Rock, Arkansas (US-AR), United States (US). We are seeking a Senior Business Analyst with deep expertise in Medicaid Third Party Liability (TPL), claims processing, and recovery operations. The ideal candidate will have hands-on and in-depth experience and knowledge with Medicaid Management Information System (MMIS), Coordination of Benefits (COB), Crossovers - (Medicare A & B), Medicare Advantage C plans (MCA), and post-payment recovery workflows. The TPL SR BA will support Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of the Operations Manager, the analyst will collaborate with state business staff, system and service vendors, and NTT DATA project managers and consultants to support planning, design, User Acceptance Testing (UAT), implementation, and evaluation of key system and processes changes. Location: Little Rock, AR Key Responsibilities • Analyze Medicaid claims, TPL workflows, Medicare Crossovers (Pt A&B), Medicare Advantage (Pt C), and recovery data to identify trends, root causes, and opportunities for cost avoidance and recovery optimization • Translate federal/state TPL policies into system requirements • Support MMIS enhancements, including adjudication rules and edits, reporting, letters, etc. • Work with vendors and state stakeholders to improve all faucets of insurance discovery and recovery processes • Lead requirements gathering, documentation, create and conduct UAT testing • Identify and report issues, risks, and dependencies • Support issue triage, backlog management, and operational reporting for day-to-day TPL activities Required Qualifications: • Minimum 6 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations • Minimum 6 years of experience with TPL, Coordination of Benefits, Medicare Crossover Part (A&B) Claims processing, Medicare Advantage (Part C), claims workflows, including complex claim scenarios and regulatory compliance. • Minimum 6 years of experience with elicitation and verification of business and technical requirements • Minimum 3 years of experience with system development methodology and project management principles • Minimum 3 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts • Candidate must be local to the client in Little Rock, Arkansas • Undergraduate degree or 4 years relevant experience Preferred Skills: • Experience translating Federal and State regulations into working requirements that are actionable by technical teams • Experience working with Medicaid Enterprise Systems (MES) vendors • Ability to translate between non-technical business users and technical IT resources • Strong SQL and data analysis skills • Strong understanding of HIPAA and X12 EDI standards Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,936 - $122,904. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/26/2026
Full time
Req ID: 390352 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Medicaid TPL Business Analyst-Local Candidates To Little Rock, AR to join our team in Little Rock, Arkansas (US-AR), United States (US). We are seeking a Senior Business Analyst with deep expertise in Medicaid Third Party Liability (TPL), claims processing, and recovery operations. The ideal candidate will have hands-on and in-depth experience and knowledge with Medicaid Management Information System (MMIS), Coordination of Benefits (COB), Crossovers - (Medicare A & B), Medicare Advantage C plans (MCA), and post-payment recovery workflows. The TPL SR BA will support Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of the Operations Manager, the analyst will collaborate with state business staff, system and service vendors, and NTT DATA project managers and consultants to support planning, design, User Acceptance Testing (UAT), implementation, and evaluation of key system and processes changes. Location: Little Rock, AR Key Responsibilities • Analyze Medicaid claims, TPL workflows, Medicare Crossovers (Pt A&B), Medicare Advantage (Pt C), and recovery data to identify trends, root causes, and opportunities for cost avoidance and recovery optimization • Translate federal/state TPL policies into system requirements • Support MMIS enhancements, including adjudication rules and edits, reporting, letters, etc. • Work with vendors and state stakeholders to improve all faucets of insurance discovery and recovery processes • Lead requirements gathering, documentation, create and conduct UAT testing • Identify and report issues, risks, and dependencies • Support issue triage, backlog management, and operational reporting for day-to-day TPL activities Required Qualifications: • Minimum 6 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations • Minimum 6 years of experience with TPL, Coordination of Benefits, Medicare Crossover Part (A&B) Claims processing, Medicare Advantage (Part C), claims workflows, including complex claim scenarios and regulatory compliance. • Minimum 6 years of experience with elicitation and verification of business and technical requirements • Minimum 3 years of experience with system development methodology and project management principles • Minimum 3 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts • Candidate must be local to the client in Little Rock, Arkansas • Undergraduate degree or 4 years relevant experience Preferred Skills: • Experience translating Federal and State regulations into working requirements that are actionable by technical teams • Experience working with Medicaid Enterprise Systems (MES) vendors • Ability to translate between non-technical business users and technical IT resources • Strong SQL and data analysis skills • Strong understanding of HIPAA and X12 EDI standards Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,936 - $122,904. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team's objectives and goals. We're looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes. What you'll get to do Be the product owner for the capabilities delivered through the Salesforce platform. Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities. Develop strategies and plans to drive end user adoption and optimization. Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities. Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions. Provide work assignments to the Business Analysts supporting the associated development teams. Works with many internal teams to develop a unified and exceptional customer experience and user experience. Participates in feature assessment, requirements gathering and documentation. Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated. Communicate product and user experience requirements to development and technology teams. Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap. Stay informed of initiatives, evolving strategies and company vision. Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs. Collaborates with Cybersecurity for privacy and risk management considerations. Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities. Conducts periodic assessments of the capability maturity and performance against business objectives. Provides education, counsel and advice on internal projects and opportunities as appropriate. Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality. Skills and experience we value Bachelor's degree plus 6-10 years related experience or equivalent combination of education and experience. 5+ years' experience as a Product Owner or Program Manager Experience with Service Cloud, Experience Cloud, or Certinia Strong understanding of Salesforce platform Evidence of strong analytical skills, problem solving, and strong logical thinking Proven ability to document requirements, issues, and outcomes Strong verbal communication and presentation skills Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure. Strong team player, especially in high-pressure, fluid situations What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
09/26/2026
Full time
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team's objectives and goals. We're looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes. What you'll get to do Be the product owner for the capabilities delivered through the Salesforce platform. Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities. Develop strategies and plans to drive end user adoption and optimization. Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities. Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions. Provide work assignments to the Business Analysts supporting the associated development teams. Works with many internal teams to develop a unified and exceptional customer experience and user experience. Participates in feature assessment, requirements gathering and documentation. Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated. Communicate product and user experience requirements to development and technology teams. Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap. Stay informed of initiatives, evolving strategies and company vision. Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs. Collaborates with Cybersecurity for privacy and risk management considerations. Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities. Conducts periodic assessments of the capability maturity and performance against business objectives. Provides education, counsel and advice on internal projects and opportunities as appropriate. Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality. Skills and experience we value Bachelor's degree plus 6-10 years related experience or equivalent combination of education and experience. 5+ years' experience as a Product Owner or Program Manager Experience with Service Cloud, Experience Cloud, or Certinia Strong understanding of Salesforce platform Evidence of strong analytical skills, problem solving, and strong logical thinking Proven ability to document requirements, issues, and outcomes Strong verbal communication and presentation skills Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure. Strong team player, especially in high-pressure, fluid situations What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
Company Description: McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald's Global Technology is here to power tomorrow's feel-good moments. That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, important, and straightforward experience for our customers. The Cloud Security Engineer III role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations. This role reports to the Senior Manager of Cloud Security Platform Engineering and is responsible for delivering enterprise cloud security platform outcomes. The position focuses on building and enhancing security capabilities, automating security remediations, and enabling secure-by-design cloud adoption. The role partners closely with DevOps teams and engineers consuming cloud resources to ensure security is implemented in a practical, scalable, and meaningful way, while also collaborating with cybersecurity and risk management teams to continuously strengthen the organization's cloud security posture. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: • Automate the provisioning of cloud monitors, automated remediation, security baselines and templates, etc. through the concept of pipeline engineering. • Implement core cloud security capabilities such as identity & access, data protection, security controls and compliance, vulnerability management, threat detection and response, and logging/monitoring. • Performing penetration testing, red/blue teaming, and gap analysis with audit and cybersecurity partners. • Support operations and incident response during cloud events and incidents. • Design and deploy programs, dashboards, tests, scripts, and automation to enhance cloud security posture, detection, and response. • Build prototypes and perform proof of concepts to demonstrate security value • Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects. • Educate and guide team members on cloud standards, procedures, and guidelines/best practices. • Act as a SME for all Cloud technical hands-on questions cloud security related. • Lead and facilitate the creation of compliance automation and policy-as-code to streamline cloud governance in partnership with the Technical Product Analyst(s) and Manager(s). • Strive to provide internal and external customers with excellent customer service and world class service and focus on improvement and benefits to the cloud consumer's outcomes. • Influence and support more junior cloud security engineers and help develop their skill sets and understanding of cloud security. Qualifications • 5+ years of cloud development and support experience across Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP), with a Bachelor's degree, or 3+ years of relevant experience with a Master's degree. • Demonstrated ability to provide architectural design, leadership, management, and mentoring to team members. • Experience authoring and maintaining design specifications, test plans, and operational protocols in enterprise environments. • Demonstrated experience mentoring junior engineers and contributing to team skill development. • Ability to effectively communicate with other senior leaders of IT on program strategies and plans and negotiate quality solutions. • Must be attentive to details, organized, self-motivated, and driven. • Ability to create system and process flow diagrams, data flow diagrams, sequence diagrams, UML diagrams, and document inter- and intra-system dependencies. • Strong understanding of industry trends and emerging technologies, with the ability to apply them to architectural needs. • Excellent written and oral communication skills with the ability to communicate effectively with technical and non-technical stakeholders. • Defines and promotes best practices; cultivates a culture of innovation and learning, including willingness to instruct and coach in a cloud training program as needed. • Demonstrated strong analytical and problem-solving skills. • Expert technical knowledge in three or more and strong technical knowledge in 6 or more of the following domains: o Cryptography, encryption, and key management o Data protection and security o Governance and risk management o Identity access management o Infrastructure security o Logging and monitoring o Security event and incident response o Threat and vulnerability management o Application and interface security o DevOps pipeline governance and security • Professional-level cloud certifications (GCP, AWS, Azure) Preferred Qualifications • Infrastructure as Code (IaC) experience architecting and maintaining scalable, modular Terraform deployments, integrated with CI/CD pipelines (e.g., GitHub Actions) for automated build, test, and deployment workflows. • Extensive experience architecting, building, and operating Kubernetes environments. • Demonstrated experience securing Windows and Linux server environments at scale, with the ability to enable and support DevOps workflows in IaaS and PaaS platforms. • Experience with multiple programming and scripting languages, including Python, C#, Java, JavaScript, Go, Bash, and PowerShell. • CCSK, CCSP, or equivalent cloud security certification, such as AWS Certified Security, Azure Security Engineer Associate, or Google Professional Cloud Security Engineer. Compensation Bonus Eligible: YES Long - Term Incentive: YES Benefits Eligible: YES Salary Range The expected salary range for this role is $138,207.00 - $172,758.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer . click apply for full job details
09/26/2026
Full time
Company Description: McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald's Global Technology is here to power tomorrow's feel-good moments. That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, important, and straightforward experience for our customers. The Cloud Security Engineer III role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations. This role reports to the Senior Manager of Cloud Security Platform Engineering and is responsible for delivering enterprise cloud security platform outcomes. The position focuses on building and enhancing security capabilities, automating security remediations, and enabling secure-by-design cloud adoption. The role partners closely with DevOps teams and engineers consuming cloud resources to ensure security is implemented in a practical, scalable, and meaningful way, while also collaborating with cybersecurity and risk management teams to continuously strengthen the organization's cloud security posture. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: • Automate the provisioning of cloud monitors, automated remediation, security baselines and templates, etc. through the concept of pipeline engineering. • Implement core cloud security capabilities such as identity & access, data protection, security controls and compliance, vulnerability management, threat detection and response, and logging/monitoring. • Performing penetration testing, red/blue teaming, and gap analysis with audit and cybersecurity partners. • Support operations and incident response during cloud events and incidents. • Design and deploy programs, dashboards, tests, scripts, and automation to enhance cloud security posture, detection, and response. • Build prototypes and perform proof of concepts to demonstrate security value • Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects. • Educate and guide team members on cloud standards, procedures, and guidelines/best practices. • Act as a SME for all Cloud technical hands-on questions cloud security related. • Lead and facilitate the creation of compliance automation and policy-as-code to streamline cloud governance in partnership with the Technical Product Analyst(s) and Manager(s). • Strive to provide internal and external customers with excellent customer service and world class service and focus on improvement and benefits to the cloud consumer's outcomes. • Influence and support more junior cloud security engineers and help develop their skill sets and understanding of cloud security. Qualifications • 5+ years of cloud development and support experience across Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP), with a Bachelor's degree, or 3+ years of relevant experience with a Master's degree. • Demonstrated ability to provide architectural design, leadership, management, and mentoring to team members. • Experience authoring and maintaining design specifications, test plans, and operational protocols in enterprise environments. • Demonstrated experience mentoring junior engineers and contributing to team skill development. • Ability to effectively communicate with other senior leaders of IT on program strategies and plans and negotiate quality solutions. • Must be attentive to details, organized, self-motivated, and driven. • Ability to create system and process flow diagrams, data flow diagrams, sequence diagrams, UML diagrams, and document inter- and intra-system dependencies. • Strong understanding of industry trends and emerging technologies, with the ability to apply them to architectural needs. • Excellent written and oral communication skills with the ability to communicate effectively with technical and non-technical stakeholders. • Defines and promotes best practices; cultivates a culture of innovation and learning, including willingness to instruct and coach in a cloud training program as needed. • Demonstrated strong analytical and problem-solving skills. • Expert technical knowledge in three or more and strong technical knowledge in 6 or more of the following domains: o Cryptography, encryption, and key management o Data protection and security o Governance and risk management o Identity access management o Infrastructure security o Logging and monitoring o Security event and incident response o Threat and vulnerability management o Application and interface security o DevOps pipeline governance and security • Professional-level cloud certifications (GCP, AWS, Azure) Preferred Qualifications • Infrastructure as Code (IaC) experience architecting and maintaining scalable, modular Terraform deployments, integrated with CI/CD pipelines (e.g., GitHub Actions) for automated build, test, and deployment workflows. • Extensive experience architecting, building, and operating Kubernetes environments. • Demonstrated experience securing Windows and Linux server environments at scale, with the ability to enable and support DevOps workflows in IaaS and PaaS platforms. • Experience with multiple programming and scripting languages, including Python, C#, Java, JavaScript, Go, Bash, and PowerShell. • CCSK, CCSP, or equivalent cloud security certification, such as AWS Certified Security, Azure Security Engineer Associate, or Google Professional Cloud Security Engineer. Compensation Bonus Eligible: YES Long - Term Incentive: YES Benefits Eligible: YES Salary Range The expected salary range for this role is $138,207.00 - $172,758.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer . click apply for full job details
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell's Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell's offers unlimited sick time along with paid time off and holiday pay. If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell's has a variety of Employee Resource Groups (ERGs) to support employees. HOW YOU WILL MAKE HISTORY HERE As the Enterprise Platforms Business Analyst, you will play a critical role in enabling seamless business operations across the enterprise by defining, governing, and delivering integration requirements that connect our business applications, platforms, and data ecosystems. Acting as the bridge between business stakeholders, enterprise architects, and integration delivery teams, you will ensure integration solutions are scalable, compliant, and aligned with enterprise standards. Your work will directly influence the success of enterprise-wide digital transformation initiatives through SAP Business Technology Platform (BTP), Azure integration technologies, and modern integration patterns. WHAT YOU WILL DO Lead Integration Discovery & Requirements Definition Facilitate integration discovery sessions with business, application, and technical stakeholders to understand business objectives, system interactions, and data flow requirements. Elicit, document, and validate functional and non-functional requirements for SAP BTP and Azure-based integration solutions. Assess integration approaches and document recommendations based on architecture requirements, source and target systems, and enterprise standards. Partner with Enterprise Architecture to align requirements with approved integration patterns, including Hub-and-Spoke, Pub/Sub, synchronous, and asynchronous architectures. Drive Intake, Prioritization & Delivery Readiness Own and complete Integration Hub intake and discovery documentation, ensuring all required information is accurate and complete before development begins. Translate business requirements into clear user stories, acceptance criteria, and backlog items within Azure DevOps (ADO). Support backlog refinement and sprint planning activities by clarifying requirements and scope for architects and integration engineers. Ensure integrations meet Definition of Ready standards before entering development cycles. Define Data & Interface Specifications Lead analysis and documentation of source-to-target data mappings and integration requirements. Document interface specifications including business rules, field definitions, transformation logic, validation requirements, and business process dependencies. Partner with source and target system teams to establish data ownership, quality requirements, reference data standards, and integration dependencies. Define integration attributes including APIs, events, payload structures, file formats, batch schedules, messaging requirements, and data retention expectations. Collaborate with architects and engineers to ensure compliance with canonical models, enterprise standards, and approved integration frameworks. Support Testing, Validation & Release Readiness Serve as the Business Analyst lead for System Integration Testing (SIT) activities. Coordinate with business and technical teams to validate test scenarios, data mappings, and expected outcomes. Partner with Product Owners and business stakeholders to support User Acceptance Testing (UAT) readiness and execution. Verify delivered integrations meet documented requirements, business objectives, and quality expectations. Ensure Governance, Compliance & Standards Adherence Incorporate security, privacy, compliance, and regulatory requirements into integration designs and documentation. Collaborate with Compliance, Risk, and Security teams to address platform-specific governance requirements. Ensure adherence to Integration Hub standards, development procedures, and naming conventions. Support audits, documentation reviews, and governance activities related to integration delivery. Foster Strong Stakeholder Partnerships Serve as a trusted advisor and primary point of contact for integration requests. Facilitate communication across business teams, architects, developers, and platform stakeholders. Guide new requestors through Integration Hub processes, requirements, and expectations. WHO YOU WILL WORK WITH In this role, you will collaborate across the enterprise, partnering with: Business stakeholders and functional leaders Enterprise Architecture teams SAP BTP and Azure integration engineering teams Product Owners and Agile delivery teams Data owners and application support teams Compliance, Security, and Risk organizations Enterprise Platform and Integration Hub leadership External vendors and implementation partners, as needed WHAT YOU WILL BRING TO THE TABLE (MUST HAVE) Bachelor's degree in Information Systems, Business, Computer Science, or a related field, or equivalent combination of education and experience. 8+ years of progressive experience as a Business Analyst, with a strong focus on system and data integrations. Experience working on SAP integrations with a basic understanding of SAP data or transactions. Demonstrated ability to gather, document, and translate complex business requirements into technical specifications and actionable user stories. Strong understanding of integration lifecycle activities, including requirements gathering, data mapping, SIT, and UAT support. Experience documenting interface requirements, data flows, and source-to-target mappings. Proven ability to manage multiple stakeholders and drive alignment across business and technical teams. Excellent communication, facilitation, documentation, and problem-solving skills. Experience working within Agile delivery environments and leveraging tools such as Azure DevOps (ADO). IT WOULD BE GREAT IF YOU HAVE (NICE TO HAVE) 2-5 years of experience in one or more of the following SAP modules: SD, FI, PP, MM, Master Data; or working on a SAP functional team such as OTC, RTR, MTS. Experience supporting an Integration Hub, Integration Center of Excellence (CoE), or similar enterprise integration organization. Familiarity with modern integration technologies and concepts, including APIs, event-driven architectures, Logic Apps, messaging platforms, and data transformation. Knowledge of SAP ecosystems, including SAP S/4HANA, SuccessFactors, Ariba, SAP Integration Suite, or related SAP solutions. Experience working with Azure integration services and cloud-native integration architectures. Exposure to data governance, compliance, privacy, and regulated data environments. Experience supporting enterprise digital transformation initiatives. Relevant certifications in Business Analysis, Agile, SAP, Azure, or integration technologies. This position is ideal for a highly collaborative Business Analyst who thrives at the intersection of business processes, enterprise architecture, and technology, and who is passionate about delivering scalable integration solutions that drive business value. Compensation and Benefits: The target base salary range for this full-time, salaried position is between $114,600-$157,600 Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package. The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
09/26/2026
Full time
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell's Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell's offers unlimited sick time along with paid time off and holiday pay. If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell's has a variety of Employee Resource Groups (ERGs) to support employees. HOW YOU WILL MAKE HISTORY HERE As the Enterprise Platforms Business Analyst, you will play a critical role in enabling seamless business operations across the enterprise by defining, governing, and delivering integration requirements that connect our business applications, platforms, and data ecosystems. Acting as the bridge between business stakeholders, enterprise architects, and integration delivery teams, you will ensure integration solutions are scalable, compliant, and aligned with enterprise standards. Your work will directly influence the success of enterprise-wide digital transformation initiatives through SAP Business Technology Platform (BTP), Azure integration technologies, and modern integration patterns. WHAT YOU WILL DO Lead Integration Discovery & Requirements Definition Facilitate integration discovery sessions with business, application, and technical stakeholders to understand business objectives, system interactions, and data flow requirements. Elicit, document, and validate functional and non-functional requirements for SAP BTP and Azure-based integration solutions. Assess integration approaches and document recommendations based on architecture requirements, source and target systems, and enterprise standards. Partner with Enterprise Architecture to align requirements with approved integration patterns, including Hub-and-Spoke, Pub/Sub, synchronous, and asynchronous architectures. Drive Intake, Prioritization & Delivery Readiness Own and complete Integration Hub intake and discovery documentation, ensuring all required information is accurate and complete before development begins. Translate business requirements into clear user stories, acceptance criteria, and backlog items within Azure DevOps (ADO). Support backlog refinement and sprint planning activities by clarifying requirements and scope for architects and integration engineers. Ensure integrations meet Definition of Ready standards before entering development cycles. Define Data & Interface Specifications Lead analysis and documentation of source-to-target data mappings and integration requirements. Document interface specifications including business rules, field definitions, transformation logic, validation requirements, and business process dependencies. Partner with source and target system teams to establish data ownership, quality requirements, reference data standards, and integration dependencies. Define integration attributes including APIs, events, payload structures, file formats, batch schedules, messaging requirements, and data retention expectations. Collaborate with architects and engineers to ensure compliance with canonical models, enterprise standards, and approved integration frameworks. Support Testing, Validation & Release Readiness Serve as the Business Analyst lead for System Integration Testing (SIT) activities. Coordinate with business and technical teams to validate test scenarios, data mappings, and expected outcomes. Partner with Product Owners and business stakeholders to support User Acceptance Testing (UAT) readiness and execution. Verify delivered integrations meet documented requirements, business objectives, and quality expectations. Ensure Governance, Compliance & Standards Adherence Incorporate security, privacy, compliance, and regulatory requirements into integration designs and documentation. Collaborate with Compliance, Risk, and Security teams to address platform-specific governance requirements. Ensure adherence to Integration Hub standards, development procedures, and naming conventions. Support audits, documentation reviews, and governance activities related to integration delivery. Foster Strong Stakeholder Partnerships Serve as a trusted advisor and primary point of contact for integration requests. Facilitate communication across business teams, architects, developers, and platform stakeholders. Guide new requestors through Integration Hub processes, requirements, and expectations. WHO YOU WILL WORK WITH In this role, you will collaborate across the enterprise, partnering with: Business stakeholders and functional leaders Enterprise Architecture teams SAP BTP and Azure integration engineering teams Product Owners and Agile delivery teams Data owners and application support teams Compliance, Security, and Risk organizations Enterprise Platform and Integration Hub leadership External vendors and implementation partners, as needed WHAT YOU WILL BRING TO THE TABLE (MUST HAVE) Bachelor's degree in Information Systems, Business, Computer Science, or a related field, or equivalent combination of education and experience. 8+ years of progressive experience as a Business Analyst, with a strong focus on system and data integrations. Experience working on SAP integrations with a basic understanding of SAP data or transactions. Demonstrated ability to gather, document, and translate complex business requirements into technical specifications and actionable user stories. Strong understanding of integration lifecycle activities, including requirements gathering, data mapping, SIT, and UAT support. Experience documenting interface requirements, data flows, and source-to-target mappings. Proven ability to manage multiple stakeholders and drive alignment across business and technical teams. Excellent communication, facilitation, documentation, and problem-solving skills. Experience working within Agile delivery environments and leveraging tools such as Azure DevOps (ADO). IT WOULD BE GREAT IF YOU HAVE (NICE TO HAVE) 2-5 years of experience in one or more of the following SAP modules: SD, FI, PP, MM, Master Data; or working on a SAP functional team such as OTC, RTR, MTS. Experience supporting an Integration Hub, Integration Center of Excellence (CoE), or similar enterprise integration organization. Familiarity with modern integration technologies and concepts, including APIs, event-driven architectures, Logic Apps, messaging platforms, and data transformation. Knowledge of SAP ecosystems, including SAP S/4HANA, SuccessFactors, Ariba, SAP Integration Suite, or related SAP solutions. Experience working with Azure integration services and cloud-native integration architectures. Exposure to data governance, compliance, privacy, and regulated data environments. Experience supporting enterprise digital transformation initiatives. Relevant certifications in Business Analysis, Agile, SAP, Azure, or integration technologies. This position is ideal for a highly collaborative Business Analyst who thrives at the intersection of business processes, enterprise architecture, and technology, and who is passionate about delivering scalable integration solutions that drive business value. Compensation and Benefits: The target base salary range for this full-time, salaried position is between $114,600-$157,600 Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package. The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the Role At Wellington Management our appetite for technology is insatiable. We recognize that the world is full of fascinating questions that will impact the future of companies, economies, financial markets, and entire industries. We want you to help us find answers to these questions by building and evolving our innovative, industry-leading, technology platform. We are seeking qualified candidates to join our expanding technology team. Together, you will not only dream up solutions to today's investment challenges, but you will build them to see real-life results. Technology needs are advancing, and this level of complexity requires a highly sophisticated well-managed technology platform that is built by people like you. This is your chance to build something incredible. We want you to think big, solve challenges, and positively impact our clients. JOB OVERVIEW At Wellington Management you will continually learn, develop, and expand your skills. As part of an inclusive culture, you will meet smart, progressive individuals who will challenge you to solve problems, anticipate our clients' needs, and enhance our proprietary systems and platforms. This is a great opportunity for an experienced Lead Software Engineer to join a strong, collaborative team in a role focusing on analysis with leadership and advancement opportunities on our Investment Compliance Technology team. This individual must be a self-starter with the ability to multi-task and work on a variety of assignments with people at all levels of the organization. RESPONSIBILITIES Design, prototype and code new user-facing applications and workflows based on functional specifications across the full stack - services, web, infrastructure, and back-end Partner with business analysts, QA engineers, and Client Guideline analysts to lead the delivery of high-quality business solutions. This will include participating in architecture, design, implementation, testing, deployment, and support Lead the development and implementation of solutions to enhance and streamline investor workflows Work with business teams, project managers, and systems analysts to review and qualify business requirements, functional specifications, use-cases, and test plans which will include building estimates, identifying issues, and raising risks Work across various IT teams to coordinate and facilitate infrastructure upgrades, disaster recovery testing, and cross-functional projects Modify and enhance existing systems to incorporate new functionality and to optimize them for performance Provide technical and leadership across initiatives to ensure capabilities are developed with the latest methods and to the highest standards Provide guidance and mentoring for more junior team members Author architecture, technical design, and support documentation and ensure the adherence to established code-quality standards Implement AI-driven solutions to enhance workflows and optimize productivity Ensure stability of production systems by implementing tools for observability, data quality and alerting, as well as providing hands-on support during on-call rotations QUALIFICATIONS 10+ years of experience as a Software Engineer with solid accomplishments Proficiency with Java, Python, and Node.JS Strong knowledge of SQL, experience with Oracle, PostgreSQL, or MySql React is a plus Experience in Financial Industry is preferred Demonstrated ability to deliver high quality, user-facing solutions previously Excellent written and verbal communication Experience with AI technologies is a plus Experience working with Agile methodologies, CI/CD tools (Jenkins or equivalent), version control (Git) and Orchestration tools Experience operating in a DevOps environment with cloud technologies. Amazon Web Services is a plus. Demonstrated ability to work independently and as part of a team, in an energetic, fast-paced, business-critical environment. Strategic mindset; strong work ethic Bachelor's degree in computer science, engineering, math, or related field, or equivalent professional experience JOB TITLE Lead Software Engineer JOB FAMILY Software Engineering LOCATION 280 Congress Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management considers all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at . At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is: USD 120,000 - 225,000 This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process. Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time). We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.
09/26/2026
Full time
About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the Role At Wellington Management our appetite for technology is insatiable. We recognize that the world is full of fascinating questions that will impact the future of companies, economies, financial markets, and entire industries. We want you to help us find answers to these questions by building and evolving our innovative, industry-leading, technology platform. We are seeking qualified candidates to join our expanding technology team. Together, you will not only dream up solutions to today's investment challenges, but you will build them to see real-life results. Technology needs are advancing, and this level of complexity requires a highly sophisticated well-managed technology platform that is built by people like you. This is your chance to build something incredible. We want you to think big, solve challenges, and positively impact our clients. JOB OVERVIEW At Wellington Management you will continually learn, develop, and expand your skills. As part of an inclusive culture, you will meet smart, progressive individuals who will challenge you to solve problems, anticipate our clients' needs, and enhance our proprietary systems and platforms. This is a great opportunity for an experienced Lead Software Engineer to join a strong, collaborative team in a role focusing on analysis with leadership and advancement opportunities on our Investment Compliance Technology team. This individual must be a self-starter with the ability to multi-task and work on a variety of assignments with people at all levels of the organization. RESPONSIBILITIES Design, prototype and code new user-facing applications and workflows based on functional specifications across the full stack - services, web, infrastructure, and back-end Partner with business analysts, QA engineers, and Client Guideline analysts to lead the delivery of high-quality business solutions. This will include participating in architecture, design, implementation, testing, deployment, and support Lead the development and implementation of solutions to enhance and streamline investor workflows Work with business teams, project managers, and systems analysts to review and qualify business requirements, functional specifications, use-cases, and test plans which will include building estimates, identifying issues, and raising risks Work across various IT teams to coordinate and facilitate infrastructure upgrades, disaster recovery testing, and cross-functional projects Modify and enhance existing systems to incorporate new functionality and to optimize them for performance Provide technical and leadership across initiatives to ensure capabilities are developed with the latest methods and to the highest standards Provide guidance and mentoring for more junior team members Author architecture, technical design, and support documentation and ensure the adherence to established code-quality standards Implement AI-driven solutions to enhance workflows and optimize productivity Ensure stability of production systems by implementing tools for observability, data quality and alerting, as well as providing hands-on support during on-call rotations QUALIFICATIONS 10+ years of experience as a Software Engineer with solid accomplishments Proficiency with Java, Python, and Node.JS Strong knowledge of SQL, experience with Oracle, PostgreSQL, or MySql React is a plus Experience in Financial Industry is preferred Demonstrated ability to deliver high quality, user-facing solutions previously Excellent written and verbal communication Experience with AI technologies is a plus Experience working with Agile methodologies, CI/CD tools (Jenkins or equivalent), version control (Git) and Orchestration tools Experience operating in a DevOps environment with cloud technologies. Amazon Web Services is a plus. Demonstrated ability to work independently and as part of a team, in an energetic, fast-paced, business-critical environment. Strategic mindset; strong work ethic Bachelor's degree in computer science, engineering, math, or related field, or equivalent professional experience JOB TITLE Lead Software Engineer JOB FAMILY Software Engineering LOCATION 280 Congress Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management considers all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at . At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is: USD 120,000 - 225,000 This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process. Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time). We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Job Description As a Senior Threat Hunter within our Cyber Threat Monitoring Team, you will play a critical role in strengthening the organization's ability to proactively identify, investigate, and respond to advanced cyber threats. This role emphasizes technical threat hunting, advanced SOC investigations, incident response escalation support, and intelligence-driven detection improvement, while leveraging Cyber Threat Intelligence (CTI) to guide proactive defense strategies. You will serve as a senior escalation resource for complex and high-priority investigations, proactively hunt for adversary activity across enterprise security telemetry, and work closely with SOC analysts, detection engineers, incident response partners, and security leadership to improve the organization's detection and response capabilities. Collaborating with cross-functional teams and organizational leaders, you will help develop and mature threat hunting, detection, and response capabilities that protect our networks, systems, data, employees, and clients. The ideal candidate will have strong hands-on SOC or incident response experience, an analytical mindset, a passion for continuous learning, and the ability to translate threat intelligence and investigative findings into actionable detection and response improvements. Duties and Responsibilities Lead and support advanced SOC investigations, incident response activities, and Tier-3 escalations, providing deep technical analysis of security alerts, anomalous behavior, and suspected malicious activity Perform proactive threat hunting activities across enterprise security telemetry including SIEM, EDR, identity, network, and cloud logs to identify previously undetected or emerging threats Analyze attacker behaviors and intrusion patterns to develop threat hunting hypotheses and detection strategies aligned with the MITRE ATT&CK framework Investigate complex security alerts and incidents, performing log analysis, endpoint analysis, and timeline reconstruction to determine root cause, scope, and impact Leverage internal telemetry, alerts, and IOC trends to identify threat patterns targeting the organization and opportunities for improved detection coverage Enhance threat detection and response capabilities by supporting the development and improvement of SOC detection logic, response procedures, escalation playbooks, and analyst decision trees Conduct proactive analysis of alert trends to identify gaps in detection coverage and recommend new or improved monitoring capabilities Utilize Cyber Threat Intelligence (CTI) sources to contextualize incidents, inform threat hunting efforts, and prioritize investigations Monitor open-source, closed-source, and vendor-provided threat intelligence to stay abreast of emerging threats, vulnerabilities, and adversary tactics relevant to the organization Develop and maintain profiles of relevant threat actors, including tactics, techniques, and procedures (TTPs), and incorporate those insights into threat hunting and detection strategies Assist in SOC and Incident Response escalations, providing technical expertise and investigative support during security incidents Conduct threat, risk, and vulnerability assessments to provide actionable remediation and security control improvement guidance Collaborate with the Red Team and Cyber Incident Management to support red team exercises, incident response training, tabletop exercises, and detection validation Perform targeted access reviews and anomaly analysis across enterprise systems (Windows, Linux, databases, network infrastructure, cloud platforms) to identify suspicious activity Collaborate with DLP and other security teams on insider risk investigations and monitoring initiatives Contribute to the development and improvement of SOC procedures, threat hunting methodologies, and intelligence-driven detection processes Collaborate with relevant stakeholders on security awareness messaging and threat awareness related communications Required Qualifications Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field 5+ years of experience in Security Operations, Incident Response, Threat Hunting, Detection Engineering, and/or related cybersecurity roles Significant relevant experience (e.g., military cyber operations) may be considered in lieu of a degree Strong SOC experience investigating security alerts, performing incident response, and log analysis Hands-on experience working with SIEM, EDR, and other enterprise security monitoring tools Familiarity with the MITRE ATT&CK Framework and attacker TTP analysis Excellent collaboration and communication skills, particularly in high-stress situations Ability to produce clear technical and operational reporting for both technical teams and leadership Strong analytical skills and priority management Nice to Have Master's degree in Cybersecurity, Computer Science, Information Technology, or related field Hands-on experience in two or more of the following areas: Threat Hunting, Security Operations, Incident Response, Detection Engineering, Cyber Threat Intelligence, Security Engineering, Insider Threat Analysis, Digital Forensics, All-Source Intelligence, Penetration Testing, Red Teaming, Network Security Management, Cyber Risk Management, Cloud Security, Vulnerability Management, Malware Analysis Experience in the financial services sector and familiarity with security best practices, regulatory requirements, and industry frameworks (e.g., NYDFS, FFIEC, NIST CSF, ISO 27001, SWIFT CSF) Experience developing detection logic and threat hunting queries using Splunk SPL, Microsoft KQL, or similar query languages Experience with endpoint, identity, and network monitoring technologies such as EDR, IDS/IPS, Firewalls, WAF, DLP, UEBA, email security gateways, and sandboxing technologies Experience with Microsoft Sentinel and Defender (MDE, MDI, Defender for Cloud Apps) as well as other Microsoft security ecosystem tools Relevant certifications such as CISSP, GCIH, GCFA, GCIA, GSEC, GCTI, CTIA, Security+, Microsoft Security Operations Analyst Associate Salary Range NJ & MA: $110,000 to $160,000 base salary + annual bonus target BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. . click apply for full job details
09/26/2026
Full time
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Job Description As a Senior Threat Hunter within our Cyber Threat Monitoring Team, you will play a critical role in strengthening the organization's ability to proactively identify, investigate, and respond to advanced cyber threats. This role emphasizes technical threat hunting, advanced SOC investigations, incident response escalation support, and intelligence-driven detection improvement, while leveraging Cyber Threat Intelligence (CTI) to guide proactive defense strategies. You will serve as a senior escalation resource for complex and high-priority investigations, proactively hunt for adversary activity across enterprise security telemetry, and work closely with SOC analysts, detection engineers, incident response partners, and security leadership to improve the organization's detection and response capabilities. Collaborating with cross-functional teams and organizational leaders, you will help develop and mature threat hunting, detection, and response capabilities that protect our networks, systems, data, employees, and clients. The ideal candidate will have strong hands-on SOC or incident response experience, an analytical mindset, a passion for continuous learning, and the ability to translate threat intelligence and investigative findings into actionable detection and response improvements. Duties and Responsibilities Lead and support advanced SOC investigations, incident response activities, and Tier-3 escalations, providing deep technical analysis of security alerts, anomalous behavior, and suspected malicious activity Perform proactive threat hunting activities across enterprise security telemetry including SIEM, EDR, identity, network, and cloud logs to identify previously undetected or emerging threats Analyze attacker behaviors and intrusion patterns to develop threat hunting hypotheses and detection strategies aligned with the MITRE ATT&CK framework Investigate complex security alerts and incidents, performing log analysis, endpoint analysis, and timeline reconstruction to determine root cause, scope, and impact Leverage internal telemetry, alerts, and IOC trends to identify threat patterns targeting the organization and opportunities for improved detection coverage Enhance threat detection and response capabilities by supporting the development and improvement of SOC detection logic, response procedures, escalation playbooks, and analyst decision trees Conduct proactive analysis of alert trends to identify gaps in detection coverage and recommend new or improved monitoring capabilities Utilize Cyber Threat Intelligence (CTI) sources to contextualize incidents, inform threat hunting efforts, and prioritize investigations Monitor open-source, closed-source, and vendor-provided threat intelligence to stay abreast of emerging threats, vulnerabilities, and adversary tactics relevant to the organization Develop and maintain profiles of relevant threat actors, including tactics, techniques, and procedures (TTPs), and incorporate those insights into threat hunting and detection strategies Assist in SOC and Incident Response escalations, providing technical expertise and investigative support during security incidents Conduct threat, risk, and vulnerability assessments to provide actionable remediation and security control improvement guidance Collaborate with the Red Team and Cyber Incident Management to support red team exercises, incident response training, tabletop exercises, and detection validation Perform targeted access reviews and anomaly analysis across enterprise systems (Windows, Linux, databases, network infrastructure, cloud platforms) to identify suspicious activity Collaborate with DLP and other security teams on insider risk investigations and monitoring initiatives Contribute to the development and improvement of SOC procedures, threat hunting methodologies, and intelligence-driven detection processes Collaborate with relevant stakeholders on security awareness messaging and threat awareness related communications Required Qualifications Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field 5+ years of experience in Security Operations, Incident Response, Threat Hunting, Detection Engineering, and/or related cybersecurity roles Significant relevant experience (e.g., military cyber operations) may be considered in lieu of a degree Strong SOC experience investigating security alerts, performing incident response, and log analysis Hands-on experience working with SIEM, EDR, and other enterprise security monitoring tools Familiarity with the MITRE ATT&CK Framework and attacker TTP analysis Excellent collaboration and communication skills, particularly in high-stress situations Ability to produce clear technical and operational reporting for both technical teams and leadership Strong analytical skills and priority management Nice to Have Master's degree in Cybersecurity, Computer Science, Information Technology, or related field Hands-on experience in two or more of the following areas: Threat Hunting, Security Operations, Incident Response, Detection Engineering, Cyber Threat Intelligence, Security Engineering, Insider Threat Analysis, Digital Forensics, All-Source Intelligence, Penetration Testing, Red Teaming, Network Security Management, Cyber Risk Management, Cloud Security, Vulnerability Management, Malware Analysis Experience in the financial services sector and familiarity with security best practices, regulatory requirements, and industry frameworks (e.g., NYDFS, FFIEC, NIST CSF, ISO 27001, SWIFT CSF) Experience developing detection logic and threat hunting queries using Splunk SPL, Microsoft KQL, or similar query languages Experience with endpoint, identity, and network monitoring technologies such as EDR, IDS/IPS, Firewalls, WAF, DLP, UEBA, email security gateways, and sandboxing technologies Experience with Microsoft Sentinel and Defender (MDE, MDI, Defender for Cloud Apps) as well as other Microsoft security ecosystem tools Relevant certifications such as CISSP, GCIH, GCFA, GCIA, GSEC, GCTI, CTIA, Security+, Microsoft Security Operations Analyst Associate Salary Range NJ & MA: $110,000 to $160,000 base salary + annual bonus target BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. . click apply for full job details
Brown Brothers Harriman
Philadelphia, Pennsylvania
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Job Description As a Senior Threat Hunter within our Cyber Threat Monitoring Team, you will play a critical role in strengthening the organization's ability to proactively identify, investigate, and respond to advanced cyber threats. This role emphasizes technical threat hunting, advanced SOC investigations, incident response escalation support, and intelligence-driven detection improvement, while leveraging Cyber Threat Intelligence (CTI) to guide proactive defense strategies. You will serve as a senior escalation resource for complex and high-priority investigations, proactively hunt for adversary activity across enterprise security telemetry, and work closely with SOC analysts, detection engineers, incident response partners, and security leadership to improve the organization's detection and response capabilities. Collaborating with cross-functional teams and organizational leaders, you will help develop and mature threat hunting, detection, and response capabilities that protect our networks, systems, data, employees, and clients. The ideal candidate will have strong hands-on SOC or incident response experience, an analytical mindset, a passion for continuous learning, and the ability to translate threat intelligence and investigative findings into actionable detection and response improvements. Duties and Responsibilities Lead and support advanced SOC investigations, incident response activities, and Tier-3 escalations, providing deep technical analysis of security alerts, anomalous behavior, and suspected malicious activity Perform proactive threat hunting activities across enterprise security telemetry including SIEM, EDR, identity, network, and cloud logs to identify previously undetected or emerging threats Analyze attacker behaviors and intrusion patterns to develop threat hunting hypotheses and detection strategies aligned with the MITRE ATT&CK framework Investigate complex security alerts and incidents, performing log analysis, endpoint analysis, and timeline reconstruction to determine root cause, scope, and impact Leverage internal telemetry, alerts, and IOC trends to identify threat patterns targeting the organization and opportunities for improved detection coverage Enhance threat detection and response capabilities by supporting the development and improvement of SOC detection logic, response procedures, escalation playbooks, and analyst decision trees Conduct proactive analysis of alert trends to identify gaps in detection coverage and recommend new or improved monitoring capabilities Utilize Cyber Threat Intelligence (CTI) sources to contextualize incidents, inform threat hunting efforts, and prioritize investigations Monitor open-source, closed-source, and vendor-provided threat intelligence to stay abreast of emerging threats, vulnerabilities, and adversary tactics relevant to the organization Develop and maintain profiles of relevant threat actors, including tactics, techniques, and procedures (TTPs), and incorporate those insights into threat hunting and detection strategies Assist in SOC and Incident Response escalations, providing technical expertise and investigative support during security incidents Conduct threat, risk, and vulnerability assessments to provide actionable remediation and security control improvement guidance Collaborate with the Red Team and Cyber Incident Management to support red team exercises, incident response training, tabletop exercises, and detection validation Perform targeted access reviews and anomaly analysis across enterprise systems (Windows, Linux, databases, network infrastructure, cloud platforms) to identify suspicious activity Collaborate with DLP and other security teams on insider risk investigations and monitoring initiatives Contribute to the development and improvement of SOC procedures, threat hunting methodologies, and intelligence-driven detection processes Collaborate with relevant stakeholders on security awareness messaging and threat awareness related communications Required Qualifications Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field 5+ years of experience in Security Operations, Incident Response, Threat Hunting, Detection Engineering, and/or related cybersecurity roles Significant relevant experience (e.g., military cyber operations) may be considered in lieu of a degree Strong SOC experience investigating security alerts, performing incident response, and log analysis Hands-on experience working with SIEM, EDR, and other enterprise security monitoring tools Familiarity with the MITRE ATT&CK Framework and attacker TTP analysis Excellent collaboration and communication skills, particularly in high-stress situations Ability to produce clear technical and operational reporting for both technical teams and leadership Strong analytical skills and priority management Nice to Have Master's degree in Cybersecurity, Computer Science, Information Technology, or related field Hands-on experience in two or more of the following areas: Threat Hunting, Security Operations, Incident Response, Detection Engineering, Cyber Threat Intelligence, Security Engineering, Insider Threat Analysis, Digital Forensics, All-Source Intelligence, Penetration Testing, Red Teaming, Network Security Management, Cyber Risk Management, Cloud Security, Vulnerability Management, Malware Analysis Experience in the financial services sector and familiarity with security best practices, regulatory requirements, and industry frameworks (e.g., NYDFS, FFIEC, NIST CSF, ISO 27001, SWIFT CSF) Experience developing detection logic and threat hunting queries using Splunk SPL, Microsoft KQL, or similar query languages Experience with endpoint, identity, and network monitoring technologies such as EDR, IDS/IPS, Firewalls, WAF, DLP, UEBA, email security gateways, and sandboxing technologies Experience with Microsoft Sentinel and Defender (MDE, MDI, Defender for Cloud Apps) as well as other Microsoft security ecosystem tools Relevant certifications such as CISSP, GCIH, GCFA, GCIA, GSEC, GCTI, CTIA, Security+, Microsoft Security Operations Analyst Associate Salary Range NJ & MA: $110,000 to $160,000 base salary + annual bonus target BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. . click apply for full job details
09/26/2026
Full time
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Job Description As a Senior Threat Hunter within our Cyber Threat Monitoring Team, you will play a critical role in strengthening the organization's ability to proactively identify, investigate, and respond to advanced cyber threats. This role emphasizes technical threat hunting, advanced SOC investigations, incident response escalation support, and intelligence-driven detection improvement, while leveraging Cyber Threat Intelligence (CTI) to guide proactive defense strategies. You will serve as a senior escalation resource for complex and high-priority investigations, proactively hunt for adversary activity across enterprise security telemetry, and work closely with SOC analysts, detection engineers, incident response partners, and security leadership to improve the organization's detection and response capabilities. Collaborating with cross-functional teams and organizational leaders, you will help develop and mature threat hunting, detection, and response capabilities that protect our networks, systems, data, employees, and clients. The ideal candidate will have strong hands-on SOC or incident response experience, an analytical mindset, a passion for continuous learning, and the ability to translate threat intelligence and investigative findings into actionable detection and response improvements. Duties and Responsibilities Lead and support advanced SOC investigations, incident response activities, and Tier-3 escalations, providing deep technical analysis of security alerts, anomalous behavior, and suspected malicious activity Perform proactive threat hunting activities across enterprise security telemetry including SIEM, EDR, identity, network, and cloud logs to identify previously undetected or emerging threats Analyze attacker behaviors and intrusion patterns to develop threat hunting hypotheses and detection strategies aligned with the MITRE ATT&CK framework Investigate complex security alerts and incidents, performing log analysis, endpoint analysis, and timeline reconstruction to determine root cause, scope, and impact Leverage internal telemetry, alerts, and IOC trends to identify threat patterns targeting the organization and opportunities for improved detection coverage Enhance threat detection and response capabilities by supporting the development and improvement of SOC detection logic, response procedures, escalation playbooks, and analyst decision trees Conduct proactive analysis of alert trends to identify gaps in detection coverage and recommend new or improved monitoring capabilities Utilize Cyber Threat Intelligence (CTI) sources to contextualize incidents, inform threat hunting efforts, and prioritize investigations Monitor open-source, closed-source, and vendor-provided threat intelligence to stay abreast of emerging threats, vulnerabilities, and adversary tactics relevant to the organization Develop and maintain profiles of relevant threat actors, including tactics, techniques, and procedures (TTPs), and incorporate those insights into threat hunting and detection strategies Assist in SOC and Incident Response escalations, providing technical expertise and investigative support during security incidents Conduct threat, risk, and vulnerability assessments to provide actionable remediation and security control improvement guidance Collaborate with the Red Team and Cyber Incident Management to support red team exercises, incident response training, tabletop exercises, and detection validation Perform targeted access reviews and anomaly analysis across enterprise systems (Windows, Linux, databases, network infrastructure, cloud platforms) to identify suspicious activity Collaborate with DLP and other security teams on insider risk investigations and monitoring initiatives Contribute to the development and improvement of SOC procedures, threat hunting methodologies, and intelligence-driven detection processes Collaborate with relevant stakeholders on security awareness messaging and threat awareness related communications Required Qualifications Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field 5+ years of experience in Security Operations, Incident Response, Threat Hunting, Detection Engineering, and/or related cybersecurity roles Significant relevant experience (e.g., military cyber operations) may be considered in lieu of a degree Strong SOC experience investigating security alerts, performing incident response, and log analysis Hands-on experience working with SIEM, EDR, and other enterprise security monitoring tools Familiarity with the MITRE ATT&CK Framework and attacker TTP analysis Excellent collaboration and communication skills, particularly in high-stress situations Ability to produce clear technical and operational reporting for both technical teams and leadership Strong analytical skills and priority management Nice to Have Master's degree in Cybersecurity, Computer Science, Information Technology, or related field Hands-on experience in two or more of the following areas: Threat Hunting, Security Operations, Incident Response, Detection Engineering, Cyber Threat Intelligence, Security Engineering, Insider Threat Analysis, Digital Forensics, All-Source Intelligence, Penetration Testing, Red Teaming, Network Security Management, Cyber Risk Management, Cloud Security, Vulnerability Management, Malware Analysis Experience in the financial services sector and familiarity with security best practices, regulatory requirements, and industry frameworks (e.g., NYDFS, FFIEC, NIST CSF, ISO 27001, SWIFT CSF) Experience developing detection logic and threat hunting queries using Splunk SPL, Microsoft KQL, or similar query languages Experience with endpoint, identity, and network monitoring technologies such as EDR, IDS/IPS, Firewalls, WAF, DLP, UEBA, email security gateways, and sandboxing technologies Experience with Microsoft Sentinel and Defender (MDE, MDI, Defender for Cloud Apps) as well as other Microsoft security ecosystem tools Relevant certifications such as CISSP, GCIH, GCFA, GCIA, GSEC, GCTI, CTIA, Security+, Microsoft Security Operations Analyst Associate Salary Range NJ & MA: $110,000 to $160,000 base salary + annual bonus target BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. . click apply for full job details
Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description The VP, Product: Data and AI is a senior product leader within the central hub, responsible for defining what the firm builds with AI and why - translating the needs of investment professionals, operations teams, IR, legal, and compliance into a coherent AI use-case portfolio that delivers measurable business value. This role owns the AI use-case roadmap, the intake-to-delivery lifecycle, and the AI governance gate process that moves use cases from concept through Legal, Compliance, Risk, and Cyber sign-off into production. The VP serves as the connective tissue between business stakeholders who surface problems, the vertical technology teams, and AI Engineering hub that builds the platform to solve them. This is a strategic and execution-oriented role in equal measure. You will partner with vertical PM tech teams and run discovery with deal teams, IR, and operations; write crisp product specs that engineering can execute against; define success metrics; and manage the use-case funnel across investment and corporate functions. The AI Product Management function owns the demand side of the AI platform: what gets built, in what order, and with what definition of success. Vertical spoke teams in each investment vertical surface use-case demand; the VP, AI Product Management qualifies, prioritizes, and shepherds the most valuable use cases through delivery as centrally-built platform capabilities, applying the two-vertical rule as the primary governance lens for hub vs. spoke build decisions. Key Responsibilities AI Use-Case Strategy & Roadmap Own the enterprise AI use-case roadmap across all firm functions - deal execution, portfolio operations, investor relations, legal & compliance, and firm-wide productivity - with prioritization aligned to business leadership Apply the two-vertical rule as the governing framework: when a use case is applicable across two or more verticals or functions, lead the business case for centralizing on the hub platform rather than rebuilding in each spoke Define and maintain the AI use-case intake funnel: structured discovery, feasibility scoring, value estimation, and sequencing logic that balances strategic impact with engineering capacity Translate high-level business goals (analyst time savings, decision support, operational efficiency) into a portfolio of AI initiatives with clear owners, milestones, and success criteria Stay current on generative AI and agentic capabilities; proactively identify where emerging platform primitives (MCP integrations, A2A workflows, new model capabilities) unlock net-new use cases for the firm Discovery, Scoping & Requirements Lead structured discovery sessions with deal teams, portfolio operations, IR, legal, compliance, and senior stakeholders to surface high-value AI opportunities and translate them into product requirements Produce well-structured product specifications: user stories, workflow diagrams, acceptance criteria, context layer definitions (Firm/Deal/User), retrieval scope, and output format requirements - written to the standard AI Engineering executes against Distinguish between use cases suited for RAG-based retrieval, agentic orchestration, structured extraction, or analytical AI - and articulate the distinction clearly to both technical and business audiences Own MNPI sensitivity classification for each use case; partner with Data Governance, Legal and Compliance during scoping to determine information barrier requirements before engineering engagement For portfolio operations and reporting use cases, collaborate with Data Product Management to ensure Gold-layer data products required for AI retrieval are defined and on roadmap before engineering begins AI Governance Gate & Compliance Own the AI governance gate process end-to-end: producing the use-case submission package for Legal, Compliance, Risk, and Cyber sign-off and driving each use case through the gate to approved status Support the governance submission template and ensure all AI use cases - regardless of vertical or function - follow a consistent review process before production deployment Manage ongoing governance obligations post-deployment: monitoring thresholds, model change notifications, and periodic reviews required by compliance stakeholders Partner with Data Governance on AI-specific policy: retrieval permissioning, audit log requirements, acceptable use definitions, and model output disclaimers Serve as the business-side point of contact for ARB (Architecture Review Board) submissions on AI use cases, coordinating with AI Engineering on technical evidence packages Delivery Partnership & Use-Case Lifecycle Partner with the Principal AI Engineer and AI Engineering team through the full use-case lifecycle: from approved spec through build, evaluation, staged rollout, and production launch Define evaluation criteria and user acceptance tests for each use case - retrieval quality benchmarks, output format adherence, latency thresholds, and qualitative review with business stakeholders Own the feedback loop post-launch: structured user feedback collection, monitoring of observability metrics, and iteration prioritization with AI Engineering Track time-to-value for each use case from intake to production; report use-case portfolio status and business impact to business leadership on a regular cadence Manage the transition of use cases from spoke-built prototypes to hub platform capabilities, coordinating change management with vertical teams and their stakeholders Stakeholder Engagement & Change Management Build and maintain trusted relationships with senior stakeholders across investment verticals -deal professionals, operations, IR, and Legal and Compliance - as the face of the AI product function Run structured demos, pilots, and feedback sessions with business users; translate qualitative feedback into actionable product decisions and communicate decisions back to stakeholders with clear rationale Develop and execute change management plans for AI use-case launches, including user training, adoption tracking, and escalation pathways for issues Partner with the Data & AI PMO on cross-functional coordination, sprint ceremonies, and executive reporting across the AI use-case portfolio Champion responsible AI use within the firm: communicating model limitations, output uncertainty, and appropriate human-in-the-loop requirements to business users Product & Domain Experience 8+ years in product management; 3+ years in an AI, ML, or data product role with direct ownership of LLM or generative AI use cases from discovery through production Demonstrated experience translating complex, knowledge-intensive workflows (legal review, research, financial analysis, report generation) into AI product requirements that engineering teams can execute against Track record of managing multi-stakeholder use-case portfolios with competing priorities across business functions - not just a single product line Experience operating in or closely with regulated industries (financial services, legal, healthcare): familiar with governance gate processes, compliance review requirements, and the discipline of shipping AI responsibly Strong understanding of RAG architectures, agentic workflows, prompt design tradeoffs, and retrieval quality concepts - sufficient to write precise requirements and hold technical conversations with AI Engineering Skills & Competencies Exceptional written communication: able to produce crisp product specs, executive memos, board-ready summaries, and governance submission packages with equal fluency Strong analytical reasoning: able to build business cases, quantify expected value (time savings, risk reduction, revenue support), and defend prioritization decisions with data Highly organized with strong program management instincts - able to run a multi-use-case intake funnel, track parallel workstreams, and keep stakeholders aligned without losing velocity Comfortable operating at both the strategic level (roadmap, prioritization, executive alignment) and the tactical level (writing acceptance criteria, reviewing retrieval results, coordinating rollout) High accountability: takes ownership of outcomes, communicates blockers early, and builds trust with both technical and business partners Preferred Qualifications Private equity, investment banking, asset management experience - familiarity with deal workflows, IC memo process, fund reporting cycles, LP communications, or portfolio monitoring Experience managing AI governance or responsible AI review processes in a regulated environment, including interactions with Legal, Compliance, or Risk functions Familiarity with Databricks, Unity Catalog, or enterprise data platforms - sufficient to understand how data product maturity constrains AI use-case delivery Experience with LLM evaluation frameworks (e.g., RAGAS, LLM-as-judge . click apply for full job details
09/26/2026
Full time
Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description The VP, Product: Data and AI is a senior product leader within the central hub, responsible for defining what the firm builds with AI and why - translating the needs of investment professionals, operations teams, IR, legal, and compliance into a coherent AI use-case portfolio that delivers measurable business value. This role owns the AI use-case roadmap, the intake-to-delivery lifecycle, and the AI governance gate process that moves use cases from concept through Legal, Compliance, Risk, and Cyber sign-off into production. The VP serves as the connective tissue between business stakeholders who surface problems, the vertical technology teams, and AI Engineering hub that builds the platform to solve them. This is a strategic and execution-oriented role in equal measure. You will partner with vertical PM tech teams and run discovery with deal teams, IR, and operations; write crisp product specs that engineering can execute against; define success metrics; and manage the use-case funnel across investment and corporate functions. The AI Product Management function owns the demand side of the AI platform: what gets built, in what order, and with what definition of success. Vertical spoke teams in each investment vertical surface use-case demand; the VP, AI Product Management qualifies, prioritizes, and shepherds the most valuable use cases through delivery as centrally-built platform capabilities, applying the two-vertical rule as the primary governance lens for hub vs. spoke build decisions. Key Responsibilities AI Use-Case Strategy & Roadmap Own the enterprise AI use-case roadmap across all firm functions - deal execution, portfolio operations, investor relations, legal & compliance, and firm-wide productivity - with prioritization aligned to business leadership Apply the two-vertical rule as the governing framework: when a use case is applicable across two or more verticals or functions, lead the business case for centralizing on the hub platform rather than rebuilding in each spoke Define and maintain the AI use-case intake funnel: structured discovery, feasibility scoring, value estimation, and sequencing logic that balances strategic impact with engineering capacity Translate high-level business goals (analyst time savings, decision support, operational efficiency) into a portfolio of AI initiatives with clear owners, milestones, and success criteria Stay current on generative AI and agentic capabilities; proactively identify where emerging platform primitives (MCP integrations, A2A workflows, new model capabilities) unlock net-new use cases for the firm Discovery, Scoping & Requirements Lead structured discovery sessions with deal teams, portfolio operations, IR, legal, compliance, and senior stakeholders to surface high-value AI opportunities and translate them into product requirements Produce well-structured product specifications: user stories, workflow diagrams, acceptance criteria, context layer definitions (Firm/Deal/User), retrieval scope, and output format requirements - written to the standard AI Engineering executes against Distinguish between use cases suited for RAG-based retrieval, agentic orchestration, structured extraction, or analytical AI - and articulate the distinction clearly to both technical and business audiences Own MNPI sensitivity classification for each use case; partner with Data Governance, Legal and Compliance during scoping to determine information barrier requirements before engineering engagement For portfolio operations and reporting use cases, collaborate with Data Product Management to ensure Gold-layer data products required for AI retrieval are defined and on roadmap before engineering begins AI Governance Gate & Compliance Own the AI governance gate process end-to-end: producing the use-case submission package for Legal, Compliance, Risk, and Cyber sign-off and driving each use case through the gate to approved status Support the governance submission template and ensure all AI use cases - regardless of vertical or function - follow a consistent review process before production deployment Manage ongoing governance obligations post-deployment: monitoring thresholds, model change notifications, and periodic reviews required by compliance stakeholders Partner with Data Governance on AI-specific policy: retrieval permissioning, audit log requirements, acceptable use definitions, and model output disclaimers Serve as the business-side point of contact for ARB (Architecture Review Board) submissions on AI use cases, coordinating with AI Engineering on technical evidence packages Delivery Partnership & Use-Case Lifecycle Partner with the Principal AI Engineer and AI Engineering team through the full use-case lifecycle: from approved spec through build, evaluation, staged rollout, and production launch Define evaluation criteria and user acceptance tests for each use case - retrieval quality benchmarks, output format adherence, latency thresholds, and qualitative review with business stakeholders Own the feedback loop post-launch: structured user feedback collection, monitoring of observability metrics, and iteration prioritization with AI Engineering Track time-to-value for each use case from intake to production; report use-case portfolio status and business impact to business leadership on a regular cadence Manage the transition of use cases from spoke-built prototypes to hub platform capabilities, coordinating change management with vertical teams and their stakeholders Stakeholder Engagement & Change Management Build and maintain trusted relationships with senior stakeholders across investment verticals -deal professionals, operations, IR, and Legal and Compliance - as the face of the AI product function Run structured demos, pilots, and feedback sessions with business users; translate qualitative feedback into actionable product decisions and communicate decisions back to stakeholders with clear rationale Develop and execute change management plans for AI use-case launches, including user training, adoption tracking, and escalation pathways for issues Partner with the Data & AI PMO on cross-functional coordination, sprint ceremonies, and executive reporting across the AI use-case portfolio Champion responsible AI use within the firm: communicating model limitations, output uncertainty, and appropriate human-in-the-loop requirements to business users Product & Domain Experience 8+ years in product management; 3+ years in an AI, ML, or data product role with direct ownership of LLM or generative AI use cases from discovery through production Demonstrated experience translating complex, knowledge-intensive workflows (legal review, research, financial analysis, report generation) into AI product requirements that engineering teams can execute against Track record of managing multi-stakeholder use-case portfolios with competing priorities across business functions - not just a single product line Experience operating in or closely with regulated industries (financial services, legal, healthcare): familiar with governance gate processes, compliance review requirements, and the discipline of shipping AI responsibly Strong understanding of RAG architectures, agentic workflows, prompt design tradeoffs, and retrieval quality concepts - sufficient to write precise requirements and hold technical conversations with AI Engineering Skills & Competencies Exceptional written communication: able to produce crisp product specs, executive memos, board-ready summaries, and governance submission packages with equal fluency Strong analytical reasoning: able to build business cases, quantify expected value (time savings, risk reduction, revenue support), and defend prioritization decisions with data Highly organized with strong program management instincts - able to run a multi-use-case intake funnel, track parallel workstreams, and keep stakeholders aligned without losing velocity Comfortable operating at both the strategic level (roadmap, prioritization, executive alignment) and the tactical level (writing acceptance criteria, reviewing retrieval results, coordinating rollout) High accountability: takes ownership of outcomes, communicates blockers early, and builds trust with both technical and business partners Preferred Qualifications Private equity, investment banking, asset management experience - familiarity with deal workflows, IC memo process, fund reporting cycles, LP communications, or portfolio monitoring Experience managing AI governance or responsible AI review processes in a regulated environment, including interactions with Legal, Compliance, or Risk functions Familiarity with Databricks, Unity Catalog, or enterprise data platforms - sufficient to understand how data product maturity constrains AI use-case delivery Experience with LLM evaluation frameworks (e.g., RAGAS, LLM-as-judge . click apply for full job details
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst I for a full-time, day-shift position. This is a remote role that requires up to 25% travel, as needed. An active Epic Prelude (Registration) certification is required. Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and related processes under direct supervision. Works with project and support teams to ensure proper alignment with established processes and procedures to ensure appropriate development, training, support, and evaluation of computer applications. Job Requirements: Education and Work Experience: Associate's/Technical Degree or equivalent combination of education/related experience: Required Bachelor's Degree or equivalent combination of education/related experience: Preferred Healthcare IT application/technical experience: Preferred Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Maintains routine system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and enterprise business units. Participates in analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas. Assists in analysis and documentation of reporting needs of end users. Follows project work plans. Works cooperatively with project team members to coordinate assigned duties with the overall program and related projects. Identifies potential process- and/or department-specific risks and assists in strategies to mitigate or resolve them. Researches, documents, and facilitates resolutions to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to research and problem-solve technical issues. Assists in the presentation of training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it. Supports optimization activities to ensure staff effectively use the systems. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
09/26/2026
Full time
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst I for a full-time, day-shift position. This is a remote role that requires up to 25% travel, as needed. An active Epic Prelude (Registration) certification is required. Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and related processes under direct supervision. Works with project and support teams to ensure proper alignment with established processes and procedures to ensure appropriate development, training, support, and evaluation of computer applications. Job Requirements: Education and Work Experience: Associate's/Technical Degree or equivalent combination of education/related experience: Required Bachelor's Degree or equivalent combination of education/related experience: Preferred Healthcare IT application/technical experience: Preferred Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Maintains routine system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and enterprise business units. Participates in analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas. Assists in analysis and documentation of reporting needs of end users. Follows project work plans. Works cooperatively with project team members to coordinate assigned duties with the overall program and related projects. Identifies potential process- and/or department-specific risks and assists in strategies to mitigate or resolve them. Researches, documents, and facilitates resolutions to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to research and problem-solve technical issues. Assists in the presentation of training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it. Supports optimization activities to ensure staff effectively use the systems. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst I for a full-time, day-shift position. This is a remote role that requires up to 25% travel, as needed. An active Epic Prelude (Registration) certification is required. Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and related processes under direct supervision. Works with project and support teams to ensure proper alignment with established processes and procedures to ensure appropriate development, training, support, and evaluation of computer applications. Job Requirements: Education and Work Experience: Associate's/Technical Degree or equivalent combination of education/related experience: Required Bachelor's Degree or equivalent combination of education/related experience: Preferred Healthcare IT application/technical experience: Preferred Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Maintains routine system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and enterprise business units. Participates in analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas. Assists in analysis and documentation of reporting needs of end users. Follows project work plans. Works cooperatively with project team members to coordinate assigned duties with the overall program and related projects. Identifies potential process- and/or department-specific risks and assists in strategies to mitigate or resolve them. Researches, documents, and facilitates resolutions to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to research and problem-solve technical issues. Assists in the presentation of training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it. Supports optimization activities to ensure staff effectively use the systems. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
09/26/2026
Full time
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst I for a full-time, day-shift position. This is a remote role that requires up to 25% travel, as needed. An active Epic Prelude (Registration) certification is required. Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and related processes under direct supervision. Works with project and support teams to ensure proper alignment with established processes and procedures to ensure appropriate development, training, support, and evaluation of computer applications. Job Requirements: Education and Work Experience: Associate's/Technical Degree or equivalent combination of education/related experience: Required Bachelor's Degree or equivalent combination of education/related experience: Preferred Healthcare IT application/technical experience: Preferred Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Maintains routine system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and enterprise business units. Participates in analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas. Assists in analysis and documentation of reporting needs of end users. Follows project work plans. Works cooperatively with project team members to coordinate assigned duties with the overall program and related projects. Identifies potential process- and/or department-specific risks and assists in strategies to mitigate or resolve them. Researches, documents, and facilitates resolutions to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to research and problem-solve technical issues. Assists in the presentation of training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it. Supports optimization activities to ensure staff effectively use the systems. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst I for a full-time, day-shift position. This is a remote role that requires up to 25% travel, as needed. An active Epic Prelude (Registration) certification is required. Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and related processes under direct supervision. Works with project and support teams to ensure proper alignment with established processes and procedures to ensure appropriate development, training, support, and evaluation of computer applications. Job Requirements: Education and Work Experience: Associate's/Technical Degree or equivalent combination of education/related experience: Required Bachelor's Degree or equivalent combination of education/related experience: Preferred Healthcare IT application/technical experience: Preferred Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Maintains routine system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and enterprise business units. Participates in analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas. Assists in analysis and documentation of reporting needs of end users. Follows project work plans. Works cooperatively with project team members to coordinate assigned duties with the overall program and related projects. Identifies potential process- and/or department-specific risks and assists in strategies to mitigate or resolve them. Researches, documents, and facilitates resolutions to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to research and problem-solve technical issues. Assists in the presentation of training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it. Supports optimization activities to ensure staff effectively use the systems. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
09/26/2026
Full time
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst I for a full-time, day-shift position. This is a remote role that requires up to 25% travel, as needed. An active Epic Prelude (Registration) certification is required. Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and related processes under direct supervision. Works with project and support teams to ensure proper alignment with established processes and procedures to ensure appropriate development, training, support, and evaluation of computer applications. Job Requirements: Education and Work Experience: Associate's/Technical Degree or equivalent combination of education/related experience: Required Bachelor's Degree or equivalent combination of education/related experience: Preferred Healthcare IT application/technical experience: Preferred Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Maintains routine system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and enterprise business units. Participates in analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas. Assists in analysis and documentation of reporting needs of end users. Follows project work plans. Works cooperatively with project team members to coordinate assigned duties with the overall program and related projects. Identifies potential process- and/or department-specific risks and assists in strategies to mitigate or resolve them. Researches, documents, and facilitates resolutions to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to research and problem-solve technical issues. Assists in the presentation of training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it. Supports optimization activities to ensure staff effectively use the systems. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
Job DescriptionJob Description Location: San Diego, CA This role will require full-time on-site presence at our client site in San Diego, CA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: San Diego, CA This role will require full-time on-site presence at our client site in San Diego, CA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob Description Location: Cambridge, MA This role will require full-time on-site presence at our client site in Cambridge, MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: Cambridge, MA This role will require full-time on-site presence at our client site in Cambridge, MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.