30 jobs found

Job DescriptionJob DescriptionGrow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an experienced Major Incident Response (MIR) Specialist to manage the full lifecycle of major incident management within a Department of Defense (DoD) environment. This role is responsible for identifying, coordinating, communicating, and driving the resolution of critical IT incidents that impact mission operations. The ideal candidate will possess strong technical troubleshooting skills, experience working in a fast-paced operational environment, and the ability to effectively coordinate with multiple technical teams while providing exceptional customer service and stakeholder communication. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: As a Major Incident Response Specialist, you will: Monitor, identify, assess, and manage major IT incidents and operational events, leading incident response efforts to minimize service disruptions and restore services quickly. Serve as the primary point of contact for major incidents by performing initial triage, coordinating technical teams, facilitating incident bridge calls, and driving resolution activities through completion. Maintain situational awareness of service impacts and recovery efforts while providing timely communications, status updates, and reporting to stakeholders, including government leadership. Partner with technical and problem management teams to investigate incidents, perform root cause analysis, document findings, and implement corrective actions to prevent recurrence. Provide phone and in-person support for end users, troubleshooting and resolving hardware, software, workstation, printer, email, directory services, and Windows desktop application issues. Analyze incident trends, identify opportunities for service improvement, and contribute to operational resilience and process enhancement initiatives. Maintain accurate incident records, operational documentation, and reporting in accordance with established procedures and government requirements. What you will bring: Active Secret Security Clearance. Minimum of two (2) years of experience supporting a Department of Defense (DoD) environment. Experience managing or supporting incident management processes in an enterprise IT environment. Experience providing phone and in-person technical support for email systems, directory services, Windows desktop applications, and enterprise business applications. Experience troubleshooting hardware, software, workstation, printer, and other end-user support issues. Strong understanding of network infrastructure, equipment, architecture, and capabilities. Knowledge of incident management, service restoration, escalation procedures, and operational support best practices. Strong analytical and troubleshooting skills with the ability to quickly diagnose and resolve Schedule Requirements Ability to work onsite during the assigned swing shift (Tuesday through Saturday, 2:00 PM to 10:30 PM). Ability to complete a required 30-day onsite training period (Monday through Friday, 7:00 AM to 3:30 PM) prior to transitioning to the assigned shift. Certifications Current CompTIA Security+ certification required. Must hold a valid CompTIA Security+ certification. Education Requirements An Associate's degree in Computer Science, Information Technology, Information Systems, Engineering, Software Engineering, Mathematics, Business, Finance, Natural Sciences, Social Sciences, or a related field from an accredited institution, or an applicable technical training certificate. Education and experience substitutions may be considered: Bachelor's degree in a related field plus four (4) years of general experience, including at least two (2) years of specialized experience; or Eight (8) years of general experience with at least six (6) years of specialized experience in lieu of a degree. How will you wow us: Excellent written and verbal communication skills with the ability to brief leadership and communicate complex technical information to diverse audiences. Demonstrated ability to prioritize competing tasks and make sound decisions in a high-pressure operational environment. Strong customer service orientation and ability to collaborate effectively across multiple technical teams. Experience supporting enterprise IT operations in a mission-critical federal environment. Experience facilitating major incident bridge calls and coordinating cross-functional technical teams. Strong understanding of ITIL-based incident and problem management practices Proven ability to drive process improvements and operational excellence initiatives. A proactive, customer-focused approach with a strong sense of urgency and accountability. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $50,000.00 - $75,000.00 Please Note: Employment is contingent upon successfully passing a pre-employment drug screening and any other required background checks, consistent with applicable law. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR Blq1YG7Y0v

Job DescriptionJob DescriptionGrow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an experienced Major Incident Response (MIR) Specialist to manage the full lifecycle of major incident management within a Department of Defense (DoD) environment. This role is responsible for identifying, coordinating, communicating, and driving the resolution of critical IT incidents that impact mission operations. The ideal candidate will possess strong technical troubleshooting skills, experience working in a fast-paced operational environment, and the ability to effectively coordinate with multiple technical teams while providing exceptional customer service and stakeholder communication. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: As a Major Incident Response Specialist, you will: Monitor, identify, assess, and manage major IT incidents and operational events, leading incident response efforts to minimize service disruptions and restore services quickly. Serve as the primary point of contact for major incidents by performing initial triage, coordinating technical teams, facilitating incident bridge calls, and driving resolution activities through completion. Maintain situational awareness of service impacts and recovery efforts while providing timely communications, status updates, and reporting to stakeholders, including government leadership. Partner with technical and problem management teams to investigate incidents, perform root cause analysis, document findings, and implement corrective actions to prevent recurrence. Provide phone and in-person support for end users, troubleshooting and resolving hardware, software, workstation, printer, email, directory services, and Windows desktop application issues. Analyze incident trends, identify opportunities for service improvement, and contribute to operational resilience and process enhancement initiatives. Maintain accurate incident records, operational documentation, and reporting in accordance with established procedures and government requirements. What you will bring: Active Secret Security Clearance. Minimum of two (2) years of experience supporting a Department of Defense (DoD) environment. Experience managing or supporting incident management processes in an enterprise IT environment. Experience providing phone and in-person technical support for email systems, directory services, Windows desktop applications, and enterprise business applications. Experience troubleshooting hardware, software, workstation, printer, and other end-user support issues. Strong understanding of network infrastructure, equipment, architecture, and capabilities. Knowledge of incident management, service restoration, escalation procedures, and operational support best practices. Strong analytical and troubleshooting skills with the ability to quickly diagnose and resolve Schedule Requirements Ability to work onsite during the assigned swing shift (Tuesday through Saturday, 2:00 PM to 10:30 PM). Ability to complete a required 30-day onsite training period (Monday through Friday, 7:00 AM to 3:30 PM) prior to transitioning to the assigned shift. Certifications Current CompTIA Security+ certification required. Must hold a valid CompTIA Security+ certification. Education Requirements An Associate's degree in Computer Science, Information Technology, Information Systems, Engineering, Software Engineering, Mathematics, Business, Finance, Natural Sciences, Social Sciences, or a related field from an accredited institution, or an applicable technical training certificate. Education and experience substitutions may be considered: Bachelor's degree in a related field plus four (4) years of general experience, including at least two (2) years of specialized experience; or Eight (8) years of general experience with at least six (6) years of specialized experience in lieu of a degree. How will you wow us: Excellent written and verbal communication skills with the ability to brief leadership and communicate complex technical information to diverse audiences. Demonstrated ability to prioritize competing tasks and make sound decisions in a high-pressure operational environment. Strong customer service orientation and ability to collaborate effectively across multiple technical teams. Experience supporting enterprise IT operations in a mission-critical federal environment. Experience facilitating major incident bridge calls and coordinating cross-functional technical teams. Strong understanding of ITIL-based incident and problem management practices Proven ability to drive process improvements and operational excellence initiatives. A proactive, customer-focused approach with a strong sense of urgency and accountability. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $50,000.00 - $75,000.00 Please Note: Employment is contingent upon successfully passing a pre-employment drug screening and any other required background checks, consistent with applicable law. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR Blq1YG7Y0v

Job DescriptionJob Description Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community! The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need! GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer. SCOPE OF POSITION: This position provides leadership and direct case management services to disaster survivors and their families through advocacy, information and referral, crisis intervention services, and recovery services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serve as The Salvation Army's community liaison for survivor resources and recovery services. Provides direct supervision, leadership, and oversight to assigned disaster recovery and case management staff. Develop and maintain a comprehensive map of community resources available to disaster survivors. Develop and maintain relationships with community partners and other recovery organizations. Manage program data, survivor records, service statistics, and required reports. Coordinate referrals and follow-up services for survivors. Identify gaps in available services and help develop appropriate resources or partnerships. Represent The Salvation Army at community recovery meetings and collaborative events. Drive a TSA approved vehicle to attend and represent The Salvation Army and its programs at various community meetings and events in a respectful and positive manner. Ensure survivor information is handled confidentially and in accordance with organizational policies. Provide regular program updates to leadership, including service outcomes, emerging needs, and barriers to recovery. Conducts thorough needs assessment and develops a recovery plan to address identified disaster related un-met needs. Providing relevant information and affective referrals for clients as part of a comprehensive and mutually agreed upon recovery plan Develop a relationship with client families to provide the best advocacy and direction to these families to ensure they are reaching self-sufficiency; Assist the survivor to determine the best course of action for both short and long term recovery. Develop, implement, and monitor recovery plans with disaster survivors and their families to return at a minimum to pre-disaster level of well-being. Provides extensive and intensive case management and follow-up services. Provides crisis intervention to individuals and families facing emergencies around food, shelter, medical, re-construction and other needs as presented by client. Utilizes knowledge of the resources available at all levels of government (federal, state and local), as well as government and community resources to make appropriate referrals to resolve identified issues. Mobilizes resources to achieve desired outcomes in accordance with service plan goals Help eligible survivors access The Salvation Army's Christmas assistance programs. Help eligible children from affected families attend The Salvation Army's summer camp programs. Maintain timely input and upkeep of client records Conducts home visits as necessary. Advocates and interacts with other service providers on behalf of participants; Maintains current and accurate documentation of services provided to clients. Identifies and connects disaster survivors to resources on the local, state, and federal level. Assist clients in applying for and receiving public and private benefits. Network with Long Term Recovery group and the community to provide referrals and resources to participants. Acting as a liaison to internal programs, external collaborations, and funding entities Represents The Salvation Army and its programs at meetings and events in a respectful and positive manner. Comply with Salvation Army procedural requirements, including those set forth in the Policy & Procedure Manual and Employee Handbook. Perform other job-related tasks and functions, as assigned EDUCATION AND WORK EXPERIENCE: Bachelor's degree or at least three years of relevant case management experience in the social services field Previous disaster recovery experience required Knowledge of social services and local resources with demonstrated ability to provide referral information to meet individual and family needs KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bilingual Spanish/English Knowledge of social service delivery systems Knowledge of County resources Good organizational time-management and communication skills Possess the ability to work well independently as well as part of a team Detail oriented Self-motivated and able to work effectively and efficiently with a minimum of supervision Flexible Team player Excellent telephone skills Ability to work in a fast-paced environment and maintain poise under pressure Customer service mindset Must be able to communicate effectively both written and orally with other staff, clients, and the greater public Must have excellent interpersonal skills, with emphasis on effectively working in a team environment and with a diverse population Must be able to cooperate with The Salvation Army policies and procedures and possess a willingness to follow these as required by The Salvation Army headquarters and administration Must be proficient in typing, organizing and filing. Must have a working knowledge of budgeting and general knowledge of business protocols Must have a valid driver's license and ability to pass TSA MVR check and in-house driving test Must complete and adhere to Protecting the Mission requirements and guidelines Ability and willingness to keep information confidential SOFTWARE-RELATED SKILLS: Knowledge of Microsoft Office operating system required with the required knowledge of Word and Excel Microsoft Access, PowerPoint, and Publisher, helpful Demonstrated experience working with email software required; Lotus Notes, helpful Working knowledge of integrated database applications and ability to use new software programs with basic training PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead Ability to operate and effectively communicate over a telephone Ability to operate a desktop or notebook computer Ability to lift up to 40 lbs. (usually boxes or bags) Ability to access and produce information from a computer Ability to understand written (printed or handwritten) information Ability to operate a motor vehicle Ability to sweep, clean, shovel snow, and perform other janitorial tasks as needed. Working Conditions: Work is performed in a fast-paced, community-based environment supporting individuals and families affected by disasters and other emergency situations. This position requires frequent interaction with clients in distress, community partners, volunteers, and service providers. Work may take place in an office, community setting, or other locations as needed. Work Schedule / Location: Typically work a full-time schedule, Monday through Friday, during regular business hours. Due to the nature of the disaster recovery and emergency services, the position may require flexible or extended hours, including evenings, weekends, and holidays, when responding to disasters, urgent client needs, or community emergencies. This position may require on-call availability. Based out of Spokane Citadel Corps in Spokane, WA. The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization's need or when circumstances change. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement . click apply for full job details

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Job Description Job Description Benefits: Company car Competitive salary Employee discounts Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development 401(k) Company parties Job Summary: CTL Companies, established in 1986, is a provider of Audio, Video, Lighting, Controls, Electric, and Shading solutions. With offices in Littleton and a new location opening this fall in Castle Rock, we specialize in delivering high-end residential and commercial automation and integration services. Position Overview We are seeking a highly skilled and experienced Lead Home Automation/AV Technician to join our high-end residential and commercial AV technology team. This role focuses on the installation, programming, and servicing of integrated systems, enhancing luxury residential and select commercial projects. The ideal candidate will have a strong background in AV systems, lighting, shading, and control systems, coupled with excellent customer service and problem-solving abilities. Duties and Responsibilities Installation, Programming, and Servicing Install, program, and service integrated AV, lighting, shading, and control systems. Complete complex audio/video installations, setup, and calibration. Perform pre-wiring, trim-out, installation, and system programming. Support and service new and existing systems. Conduct advanced troubleshooting of simple and complex systems. Install and set up satellite/cable systems. Program advanced systems, including Crestron, Basalte, Control4, Lutron, Vantage, Josh.ai , and others. Design, install, and configure advanced networking/data systems. Client & Team Collaboration Communicate effectively with clients, architects, interior designers, and builders. Work closely with the CTL team to complete projects efficiently and support clients. Participate in project meetings to discuss changes, timelines, and adjustments for optimal outcomes. Product Knowledge & Expertise Stay updated on industry trends, new technologies, and product advancements. Maintain proficiency with Control4, Basalte, Lutron, Crestron, Vantage, Josh.ai , and other leading brands. Complete assigned continuing education and training. Documentation & Technical Support Interpret comprehensive design documentation, including system schematics, rack elevations, and cable schedules. Redline and create "As-Built" documentation for accurate project records. Provide ongoing technical support to clients during installation and post-project completion. Conduct system checks and ensure all components function seamlessly before project sign-off. Required Qualifications: Minimum 3 years of experience in residential AV & automation field installations. Strong verbal and written communication skills. Highly detail-oriented, organized, and capable of multitasking. Ability to work on a rotating on-call service schedule. Proficient in senior-level technician responsibilities. Ability to train and evaluate junior and senior technicians. Strong desktop and mobile computing skills. Clean driving record and background check. Proficiency with MS Office Suite . Technical Expertise in: Control Systems: Crestron Home, Crestron, Control4, Josh.ai, Lutron, and Vantage Controls. Networking: Ubiquiti Unifi Network platform and products. Audio/Video Brands & Systems: Wisdom Audio, Meridian, Audio Control, AVProEdge, Anthem, Storm, Barco, Sony, Samsung, LEA, Sonance, James, Origin, Ambisonic, Marantz, NAD, and others, including setup and integration. Disclaimer: The above statements describe the general nature and level of work performed by individuals assigned to this classification. They are not intended as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed. Join us and be part of a cutting-edge team transforming high-end residential and commercial spaces with state-of-the-art automation and AV technology!

Job Description Job Description GES is seeking an experienced Release and Deployment Lead to join our Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to Defense Information Systems Agency (DISA) and Department of Defense (DoD) Fourth Estate Agencies. The Release and Deployment Lead will be responsible for Overseeing and managing the supervision of a minimum of 12 personnel. They will interface between the Team of Personnel and report to Leadership. Provide input regarding the management activities and work closely with cross-functional teams to architect and deliver robust, scalable, and secure solutions for MECM and Intune. CLEARANCE REQUIRMENT: Must possess an active DoD Secret or above. (US Citizenship required) 40hrs per week on site Start as soon aspossible Tentative end date 30 November (pending contract status) PRIMARY RESPONSIBILITIES: This position is on-site at Ft. Meade, MD. The specific schedule may be adjusted based on mission and customer needs. Prepare, test, and deploy software updates using MECM/Intune Management Console. Skillset in Patching of servers & workstations from MECM and Intune. Remotely log into the end users' endpoint (desktops and/or servers) to perform technical software configuration, rebooting, and other actions. Provide support implementation,troubleshootingand maintenance support. Rapidly distinguish isolated user problems. Operate,maintain, validate, troubleshoot, and resolve issues associated with client agent health for all MECM/Intune solutions ensuring that collection management isoptimizedto minimize collection evaluation times. Guides strategy, engineering, design, and project management of multi-user computer platforms to include MECM and Intune. Troubleshoot and resolve complex endpoint hardware and software problems for multi- usercomputer platforms. Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Establish comprehensive availability and capacity managementsolutionusing lessons learned for MECM/Intune Applications and packages. Develop solutions to complex technical issues and software remediation. Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technicalassessmentand process improvement initiatives. Mentor Software Packagers (in problem resolution activities andresolvesmore complex technology issues.) Possess detailed knowledge of MECM and Intune todemonstratethe ability toleverageand appropriately integrate those technologies within the current On Prem and Cloud environments. Balances technology integration alternatives and recommends action with consideration to both technical efficiency and effectiveness. Develop andmaintaineffective working relationships with all areas of the organization,groupsand personnel. Coordinate with the Operations Lead, Ops functional team, and the government representatives to prioritize user feedback that builds framework for endpoint requirements. Implement flexible cross training to provide systems management, software packaging, training, IAVM & POAM, and testing. Create presentations and briefing status to key stakeholders. Required Qualifications Bachelor's degree and 8+ years of prior relevant experience;additionalyears of experience could be considered in lieu of a degree. Proven experience managing Client and Server system engineering resources supporting operations and sustainment teams. Possess and applyexpertisein multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation indetermininghow toaccomplishtasks. Ability tooperatewith appreciable latitude in developingmethodologyand presenting solutions to problems with TTP development. Ability to contribute to deliverables and performance metrics where applicable. Familiarity with active directory/group policy Must have a DoD IAT II (Sec+) or higher, prior to start. Experience with Scripting/Automation using PowerShell and/or other scripting languages. Experience troubleshooting issues in an expanding Cloud environment. A consultative/advisory mindset with the ability to guide Software Packagers with complex MECM/Intune package building. Experience in troubleshooting application issues in a Cloud and On Prem environment. Incident Management, Problem Management, Change Request Management handling experience Collaboration skillset with the MECM/Intune Release and Deployment Team in implementingnew technologyinitiatives,standardsmajor changes or upgrades to production environments.

Job Description Job Description JOB SUMMARY: ICT Systems Technician - Level I provides comprehensive technical support to faculty, staff, and students across various settings, including offices, classrooms, public areas, and residential halls. This role demands a solid understanding of computer technology and audio-visual systems, with a strong commitment to delivering high-quality customer service. The technician will respond efficiently to support requests submitted through the institution's ticketing system, by phone, and walk-ins, ensuring timely issue resolution. In addition to assisting staff and faculty, the technician supports students in residence halls and provides classroom and lab technology assistance during and outside scheduled class times. The job is located in Waterbury, CT. Compensation: $45,000/annually; $21.64/hour ESSENTIAL FUNCTIONS: Provide support to Staff on all supported software platforms. Be available for computer and AV preparation/breakdown for staff, students, and faculty before, during, and after meetings as determined by the requester's needs. Respond promptly to staff, faculty, and students for troubleshooting, hardware, software, password assistance, and general tech support as issues arise. Respond to and log all tech support requests in our ticketing system to track maintenance needs and volume. Set up and break down computer labs in the academic buildings, offices, and residence halls. Responsible for installing and configuring new devices, adding these devices to an Active Directory Domain and/or Azure Autopilot. Install and configure desktop software as needed. Manage Antivirus software and assist users with applications and troubleshooting hardware. Provide technical assistance and/or training to staff, faculty, or students in using the audio/visual equipment for events in the classrooms and public spaces. Maintain, inventory, suggest repair, storage, or replacement of equipment. Communicate with staff, faculty, and students regarding technology and scheduling needs and problems. Follow all rules and regulations concerning staff conduct, appropriate dress, program procedures, and specific responsibilities established in the Staff Handbook. Assume other responsibilities as reasonably requested by staff, faculty, and students. Performs related work as required or as delegated by supervisor(s). ADDITIONAL RESPONSIBILITIES: This position requires a flexible schedule with scheduled evening and weekend hours to meet the operational needs of the ICT Office. Ability to travel between our Campus and downtown Waterbury locations. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILLS A bachelor's degree is preferred; however, an equivalent combination of education, experience, or training can be substituted for the bachelor's degree. Preferred 1-2 years of successful work experience in an ICT department. Experience in an institution of higher education is preferred but not required. Ability to establish and maintain positive working relationships with other employees at all levels and with diverse student populations. Team-oriented and skilled in working within a collaborative environment. Ability to repair Windows and iOS-based computer systems. Proficiency in desktop operating systems for Windows and iOS. Knowledge of Microsoft Office applications as well as Office 365 / Azure. Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet established deadlines. Ability to prioritize and provide exemplary customer service with a professional demeanor and a positive attitude. Excellent analytical and problem-solving skills. Excellent verbal and written communication skills. Must have the necessary training and experience to successfully perform the essential duties of the role. Must be able to lift and carry 20+ pounds. Mon - Fri (Rotation)

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.